VIN 1GCWGAFGXK1321380 may have been recalled. Check full report for more information
ELECTRICAL SYSTEM: INSTRUMENT PANEL | SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
General Motors LLC (GM) is recalling certain 2019 Chevrolet Express and GMC Savana vehicles. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 1.0 Overall Experience: 1.0
Service - I had a Ford Recall notice to get a modem replaced, and the letter indicated it should be an hour-long process. After several phone calls, being put on hold for a total of at-least 1 hour, 6 DAYS of not having my vehicle, and the frustration of dealing with excuse after excuse, I finally had my car back. The receptionist and phone etiquette across the board was rude and highly unprofessional. The delays were inexcusable and the part should have been on-hand when I dropped the car off (it was a week before I could even get it on the schedule, which was ample time to get the part needed delivered to the service center). I will never return to the Olathe Ford Service center, nor will I ever recommend it to anyone. My advice is to find a different dealer that is more professional and customer-friendly - even if it means you have to drive another 30 minutes out of your way. Terrible experience.