VIN 5UXTR9C58KLP82837 may have been recalled. Check full report for more information
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
unsatisfied with their customer service manager
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
My car was in their shop for about a month, I have a 2012bmw x5! I live in Mississippi and would drive up about every week Bc they would call and say that my car is ready! Takes me about 1 hour 40min each way! Each trip I made up there, upon reinspection it seems like they would find something that wasn't done or taken cared of that was in the work order! Why would you not do that causing inconvenience to a customer who has to drive that far?! On top of that, they washed and supposedly had my car ready but then backed my car into another car which caused further delay, another trip back home! Few months after, my car is back in the shop due to a coolant leak that they repaired previously! You know what the surprise is?? The reason why it was leaking is Bc their technician (bmw specialist) installed it in incorrectly! No way huh? Yes that happened! Also my supposedly washes and detailed car came back filthy! Wow!! Never again.. I'm trading in my vehicle to purchase something else!
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