VIN WBXYN1C58KEF29466 may have been recalled. Check full report for more information
STEERING:LINKAGES:TIE ROD ASSEMBLY
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
unsatisfied with their customer service manager
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
My car was in their shop for about a month, I have a 2012bmw x5! I live in Mississippi and would drive up about every week Bc they would call and say that my car is ready! Takes me about 1 hour 40min each way! Each trip I made up there, upon reinspection it seems like they would find something that wasn't done or taken cared of that was in the work order! Why would you not do that causing inconvenience to a customer who has to drive that far?! On top of that, they washed and supposedly had my car ready but then backed my car into another car which caused further delay, another trip back home! Few months after, my car is back in the shop due to a coolant leak that they repaired previously! You know what the surprise is?? The reason why it was leaking is Bc their technician (bmw specialist) installed it in incorrectly! No way huh? Yes that happened! Also my supposedly washes and detailed car came back filthy! Wow!! Never again.. I'm trading in my vehicle to purchase something else!
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