Black WE DELIVER TO YOUR HOME OR OFFICE. AWD. Awards: * 2018 KBB.com Best Resale Value Awards * 2018 KBB.com 5-Year Cost to Own Awards * 2018 KBB.com 10 Most Awarded Brands * 2018 KBB.com Brand Image Awards[!@@Additional Info@@!]Wheels: 20" Panamera Turbo,14-Way Power Seats,Leather Seat Trim,Porsche Communication Management,4-Wheel Disc Brakes,Air Conditioning,Electronic Stability Control,Front Bucket Seats,Front Center Armrest,Leather Shift Knob,Navigation System,Power Liftgate,Spoiler,Tachometer,ABS brakes,Adaptive suspension,Alloy wheels,Audio memory,Auto tilt-away steering wheel,Auto-dimming door mirrors,Auto-leveling suspension,Automatic temperature control,Brake assist,Bumpers: body-color,CD player,DVD-Audio,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front reading lights,Fully automatic headlights,Garage door transmitter: HomeLink,Genuine wood console insert,Genuine wood dashboard insert,Genuine wood door panel insert,HVAC memory,Heated door mirrors,Heated front seats,Heated rear seats,Illuminated entry,Knee airbag,Leather steering wheel,Low tire pressure warning,Memory seat,Occupant sensing airbag,Outside temperature display,Overhead airbag,Overhead console,Panic alarm,Passenger door bin,Passenger vanity mirror,Power door mirrors,Power driver seat,Power moonroof,Power passenger seat,Power steering,Power windows,Radio data system,Rain sensing wipers,Rear anti-roll bar,Rear fog lights,Rear reading lights,Rear seat center armrest,Rear side impact airbag,Rear window defroster,Remote keyless entry,Security system,Speed control,Split folding rear seat,Steering wheel memory,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Variably intermittent wipers,Front beverage holders,Auto-dimming Rear-View mirror,14 Speakers,Compass,AM/FM radio: SiriusXM,Apple CarPlay,Exterior Parking Camera Rear
VIN WP0AF2A71JL141315 may have been recalled. Check full report for more information
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | SERVICE BRAKES
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Customer Satisfaction "0"
Customer Service: 1.0 Overall Experience: 1.0
ALL Customers BEWARE! We have been using this dealership for years to service all of the Mercedes in our family(7 of them). We even purchased our GL550 from this dealership a little over 3 years ago. Our GL550 is practically brand new. It has been garage kept, meticulously maintained and only has 17K miles on it. We noticed that the front 2 rims have a defect in the finish. Naturally on a 90K(new)vehicle you would ASSUME that Mercedes would replace the rims with new ones since the vehicle is still under warranty. Instead MB of South Orlando offers to PAINT them! I could see if we owned an entry level vehicle painting might be an option but this is a MERCEDES. We even called the 800 number for Mercedes to see what they would do. They contacted the dealership to see what the dealer thought and the service manager Richard Suarez(who we have never met or spoken with) told the Mercedes rep that the clear coat on the rims was failing and painting them would fix the issue. OBVIOUSLY if there is a failure on the finish on the rims it is a MANUFACTURER DEFECT! Not sure if you have ever seen a painted rim, basically it is a cob job and after a short period of time it will start to chip, peel, etc. It reminds me of something you would see on a buy here/pay here car lot. We cannot understand why a dealership that we have given all of our business to would not fight for our best interest. You would think we were asking them to replace the rims out of their pocket! All we want is for MBUSA to honor the vehicle warranty and replace the defective rims. We have contacted all levels of management at Mercedes of South Orlando and we have given them every opportunity to resolve the issue and they have denied us the proper remedy. We are the customer, the dealership should be helping us get Mercedes to properly take care of warranty issues. It is a shame that the world we live in no longer has people with a conscience and/or a want for customer satisfaction. The days of "the customer is always right" have long since passed. The BOTTOM LINE is, if you have a Mercedes that needs service, or if you are looking to purchase a new Mercedes, DO NOT go to Mercedes of South Orlando because they do not care about you or your best interest!
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