VIN WMZYT5C35J3E61789 may have been recalled. Check full report for more information
Curt Manufacturing LLC (Curt) is recalling certain Class 1 trailer hitches, part number 11451, sold for installation on 2016-2018 Mini Cooper Clubman and Countryman vehicles. The vehicles may have inadequate structure points for the trailer hitch mounting, causing the hitch to sag under to certain loads and possibly separate from the vehicle.
No respect for people's time!
Customer Service: 2.0 Buying Process: 2.0 Overall Facilities: 3.0
After committing to a vehicle I had to wait 2 hours for finance manager. It was already after 5:00 closing with no end in sight it was decided I could take the vehicle the 2 hours I had left to drive home. I was told I would have a call right away on Monday with my exact payment, rate and lender. I didn't receive a call until after 2:30 and found out they were adding the unnecessary gap insurance to my payment for the entire length of my loan!
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