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2018 Mercedes-Benz GLE GLE 350 4MATIC® 4MATIC® 7G-TRONIC 7-Speed Automatic 3.5L V6 DOHC 24V Recent Arrival! We sell and service all makes and models of Pre-owned/Used Vehicles Used Cars, Used Trucks, Used Sport Utility, 10K under used cars, Ford, Chevrolet/Chevy, Honda, Toyota, Porsche, Land Rover, Jaguar, INFINITI, Audi, Nissan, Mazda, Hyundai, Chrysler, Jeep, Dodge, Ram, SRT, Mitsubishi, Lexus, Kia, Volkswagen, Mini, BMW, Mercedes, Fiat, Volvo, GMC, Cadillac, Lincoln as well as other brands. *** Satellite radio trial subscription may have expired *** Any free trial subscriptions may have expired *** Some accessories may no longer be with vehicle.[!@@Additional Info@@!]Axle Ratio: 3.47,19" 5-Spoke Wheels,Power Front Seats w/Driver Memory,MB-Tex Leatherette Seat Trim,Radio: Audio 20 AM/FM w/Single CD,Eucalyptus Wood Trim,eCall Emergency System,Heated Front Bucket Seats,4-Way Lumbar Support,Split folding rear seat,Steering wheel memory,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Turn signal indicator mirrors,Weather band radio,Auto-dimming Rear-View mirror,8 Speakers,Speed-Sensitive Wipers,Compass,Exterior Parking Camera Rear,Emergency communication system: eCall Emergency System,4-Wheel Disc Brakes,Air Conditioning,Electronic Stability Control,Front Bucket Seats,Front Center Armrest,Power Liftgate,Spoiler,Tachometer,ABS brakes,AM/FM radio,Adjustable head restraints: driver and passenger, rear w/tilt,Alloy wheels,Anti-whiplash front head restraints,Auto tilt-away steering wheel,Auto-dimming door mirrors,Automatic temperature control,Brake assist,Bumpers: body-color,CD player,DVD-Audio,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front reading lights,Fully automatic headlights,Garage door transmitter: Homelink,Genuine wood dashboard insert,Heated door mirrors,Heated front seats,Illuminated entry,Knee airbag,Leather steering wheel,Low tire pressure warning,Memory seat,Occupant sensing airbag,Outside temperature display,Overhead airbag,Panic alarm,Passenger door bin,Passenger vanity mirror,Power adjustable front head restraints,Power door mirrors,Power driver seat,Power moonroof,Power passenger seat,Power steering,Power windows,Radio data system,Rain sensing wipers,Rear anti-roll bar,Rear fog lights,Rear reading lights,Rear seat center armrest,Rear window defroster,Rear window wiper,Remote keyless entry,Roof rack: rails only,Security system,Speed control
Customer Service?
Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
I'm not sure if they've been bought by ComCast or AT&T -- maybe they just learned customer service from those businesses. I live over an our away from the dealership, so it is not convenient to go there for service, though it is sometimes necessary. Using the "Contact Us" email on their website, I recently emailed the service department to ask about the time required for the needed repair, the availability of alternate transportation, and an estimate of the cost. After more than a week with no response, I called the service department. The girl who took the call couldn't answer any of my questions but was pretty adament that I would need to make two trips -- one for anassessment of the work to be done and one for the actual repair. I asked that she transfer me to someone who could answer my questions, They were all busy, so she took my questions and phone number and promised that someone would call me back in a few minutes. That was four hours ago. Why do I think I won't get any call? Why am I not surprised?
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