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AWESOME CUSTOMER SERVICE!
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
I called on Tuesday inquiring about a vehicle and Dan MacDonald informed me that it was still available. He stated if I do decide to come in to come see him. I am glad that I did come see him. Dan informed me of the specials that were currently running on different makes and models. I took about and hour with me to work out different number and programs. Dan and the staff here then took the time to keep working on the deal to try and find me the right car that my credit would allow. He then called me and said we found a black 200 that is newer that will work for the deal we are trying to work. I assured him that I wanted to do business with him. He sent a driver to grand ledge Michigan to get this particular black 200 that I want. Dan made sure that he kept in contact with me everyday explaining what I need and what the owner was doing on my behalf. Dan quoted me a higher note but him and the owner Mr. Lang was able to lower my note by 50 dollars per week. I am truly pleased with all the hard work Dan and the CARITE team have put into this deal.
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