2018 JEEP Cherokee
SAVE
Miles below average
Vehicle Details
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Recalls & Defects
VIN 1C4PJLLX1JD534267 may have been
recalled. Check full report for more information
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Information about Dealer
Service Department
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0
1st salesman didn't want anything to do with me. I went back because I knew what I wanted and a friend refered me to a particular salesman and he was great, Mike. Had a problem with a speaker right from the go, and this was a brand new Outlander. It had 1 recall after I had it for 4 months and I mentioned the speaker. It was confirmed that I needed a new one. A month went by when I scheduled my first oil change and I mentioned the speaker...'Oh, yeah we've had it here for a month'. Nobody called to update me. This was totally unprofessional and I made it known while I scheduled the oil change AND the speaker replacement. As I check my car in, service guy looks at me and said, so you won't be waiting. ......what???? 'It says you're dropping the vehicle off'. No, I'm not, I never said that, where am I suppose to go! I asked him if they even communicate around here....no answer. I ask if he has a ballpark time of service, nope. This is unbelievable....and I was actually going to go across the street to Pete Moore Chevrolet and trade the Outlander for a truck......not at that Dealership, they've shown their colors now!
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