Ford Certified Pre-Owned Details:* Warranty Deductible: $100* Limited Warranty: 12 Month/12,000 Mile (whichever comes first) after new car warranty expires or from certified purchase date* Powertrain Limited Warranty: 84 Month/100,000 Mile (whichever comes first) from original in-service date* Transferable Warranty* Vehicle History* 172 Point Inspection* Includes Rental Car and Trip Interruption Reimbursement* Roadside Assistance
Turbocharged,Four Wheel Drive,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Brake Actuated Limited Slip Differential,Aluminum Wheels,Tires - Front Performance,Tires - Rear Performance,Temporary Spare Tire,Power Mirror(s),Rear Defrost,Intermittent Wipers,Variable Speed Intermittent Wipers,Privacy Glass,Rear Spoiler,Power Door Locks,Daytime Running Lights,Automatic Headlights,Fog Lamps,AM/FM Stereo,CD Player,Satellite Radio,MP3 Player,Requires Subscription,Steering Wheel Audio Controls,MP3 Player,Bluetooth Connection,Telematics,Auxiliary Audio Input,Smart Device Integration,Requires Subscription,Pass-Through Rear Seat,Rear Bench Seat,Adjustable Steering Wheel,Trip Computer,Power Windows,Keyless Entry,Power Door Locks,Cruise Control,Climate Control,Multi-Zone A/C,A/C,Power Driver Seat,Cloth Seats,Bucket Seats,Heated Front Seat(s),Driver Adjustable Lumbar,Driver Vanity Mirror,Passenger Vanity Mirror,Driver Illuminated Vanity Mirror,Passenger Illuminated Visor Mirror,Floor Mats,Power Windows,Power Door Locks,Trip Computer,Engine Immobilizer,Security System,Traction Control,Stability Control,Traction Control,Front Side Air Bag,Tire Pressure Monitor,Driver Air Bag,Passenger Air Bag,Front Head Air Bag,Rear Head Air Bag,Passenger Air Bag Sensor,Knee Air Bag,Driver Restriction Features,Child Safety Locks,Back-Up Camera
Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0
We have always driven Ford Vehicles and Fuquay Ford has always serviced our vehicles. However, since Fuquay Ford was purchased by Cross Roads Ford, I have found them in my opinion not to be customer focused or customer driven. I have tried for two days just to set-up an appointment to have 2013 Ford Vehicle brought in and leave it for service. All we can get is voicemail from the customer service department and when I switch to the operator they will leave a hand written note but then no one calls you back.
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