Four Wheel Drive|Power Steering|ABS|4-Wheel Disc Brakes|Brake Assist|Brake Actuated Limited Slip Differential|Aluminum Wheels|Tires - Front Performance|Tires - Rear Performance|Sun/Moonroof|Generic Sun/Moonroof|Power Mirror(s)|Integrated Turn Signal Mirrors|Rear Defrost|Privacy Glass|Intermittent Wipers|Variable Speed Intermittent Wipers|Rain Sensing Wipers|Rear Spoiler|Power Door Locks|Luggage Rack|Daytime Running Lights|Automatic Headlights|Fog Lamps|AM/FM Stereo|Satellite Radio|MP3 Player|Auxiliary Audio Input|Requires Subscription|Steering Wheel Audio Controls|Telematics|Smart Device Integration|Bluetooth Connection|Pass-Through Rear Seat|Rear Bench Seat|Adjustable Steering Wheel|Trip Computer|Power Windows|Leather Steering Wheel|Keyless Entry|Keyless Start|Cruise Control|Climate Control|A/C|Power Driver Seat|Cloth Seats|Bucket Seats|Heated Front Seat(s)|Driver Adjustable Lumbar|Premium Synthetic Seats|Driver Vanity Mirror|Passenger Vanity Mirror|Driver Illuminated Vanity Mirror|Passenger Illuminated Visor Mirror|Auto-Dimming Rearview Mirror|Floor Mats|Cargo Shade|Navigation System|Remote Engine Start|WiFi Hotspot|Engine Immobilizer|Traction Control|Stability Control|Front Side Air Bag|Rear Parking Aid|Blind Spot Monitor|Cross-Traffic Alert|Tire Pressure Monitor|Driver Air Bag|Passenger Air Bag|Front Head Air Bag|Rear Head Air Bag|Passenger Air Bag Sensor|Rear Side Air Bag|Knee Air Bag|Driver Restriction Features|Child Safety Locks|Back-Up Camera
Bizarre situation and amazing customer service
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!