[!@@Additional Info@@!]Luxury Package 1SD,3.20 Axle Ratio,Wheels: 18" x 8" Bright Machined Faced Aluminum,Front Bucket Seats,Leather Seating Surfaces w/Mini Perforated Inserts,4-Wheel Independent Suspension,Radio: Cadillac User Experience,Radio: Cadillac User Experience w/Embedded Nav,Driver Awareness Package,Front License Plate Bracket,8-Way Power Front Passenger Seat Adjuster,2-Way Power Driver Lumbar Control Seat Adjuster,2-Way Power Passenger Lumbar Control Seat Adjuster,Automatic Dual-Zone Climate Control,Body-Color Heated Power-Adjustable Outside Mirrors,Driver Haptic Safety Alert Seat,Driver & Front Passenger Heated Seats,155 Amp Alternator,Halogen Headlamps,Intellibeam Automatic High Beam On/Off Headlamps,SiriusXM Satellite Radio,Following Distance Indicator,Forward Collision Alert,Lane Keep Assist w/Lane Departure Warning,Low Speed Forward Automatic Braking,Front Pedestrian Detection,Bose Premium 8-Speaker Audio System Feature,Bose Studio Surround Sound w/14 Speakers,4-Wheel Disc Brakes,Air Conditioning,Electronic Stability Control,Front Center Armrest,Power Liftgate,Spoiler,Tachometer,Voltmeter,ABS brakes,Alloy wheels,Auto-dimming door mirrors,Automatic temperature control,Bodyside moldings,Brake assist,Bumpers: body-color,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Emergency communication system,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front reading lights,Fully automatic headlights,Garage door transmitter,Heated door mirrors,Heated front seats,Heated steering wheel,Illuminated entry,Knee airbag,Leather steering wheel,Low tire pressure warning,Memory seat,Occupant sensing airbag,Outside temperature display,Overhead airbag,Overhead console,Panic alarm,Passenger door bin,Passenger vanity mirror,Power door mirrors,Power driver seat,Power moonroof,Power passenger seat,Power steering,Power windows,Radio data system,Rain sensing wipers,Rear anti-roll bar,Rear reading lights,Rear seat center armrest,Rear window defroster,Rear window wiper,Remote keyless entry,Roof rack: rails only,Speed control,Speed-sensing steering,Split folding rear seat,Steering wheel memory,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Variably intermittent wipers,Front beverage holders,Auto-dimming Rear-View mirror,8 Speakers,Compass,AM/FM radio: SiriusXM,Exterior Parking Camera Rear
Remo Balsamo & Genesis Polanco - Excellent Service & Team!!!
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
Remo Balsamo is AMAZING...After my being away for almost a year, upon my return I discovered numerous, serious, internal & external problems with my 2009 Cadillac CTS4, which Remo Balsamo quickly & very accurately diagnosed (everyone!!!); not to mention, all of the repairs were done fast, including the replacement of a cracked engine mount. And all of the interior issues were perfectly resolved with no damage or soiling of the interior seats, carpet, dashboard and etc.Genesis Polanco is GREAT...As the Service Consultant that helped me, Genesis Polanco accurately and methodically documented my long, laundry list of problems to ensure the Service Technician effectively understood the every issue. Her professional and kind demeanor made the whole process a very pleasant experience.I continue to very highly recommend Pepe Cadillac based on my experience with Remo, Genesis and the other team members over the years!!!P.S. I forgot to mention that my car was EXPERTLY washed (and I believe waxed or polished); my CTS4 hasn't looked this so good!!! I don't know who at Pepe Cadillac did it, but he or she should be commended. Thank you!!!
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