VIN 5XYPGDA50HG211913 may have been recalled. Check full report for more information
ELECTRICAL SYSTEM | TRAILER HITCHES
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
I was dreading buying a new car. I liked my old car but our family had outgrown it. I did not really know what kind of car I wanted. Todd was extremely nice and no pressure whatsoever; he was new but I think that helped put me at ease that he wasn't trying to simply get me into a car. He took the time to ask me questions about what I was looking for AND he listened to my answers. That doesn't always happen, especially as a woman on a used car lot. The car I came in to see was not the one I ended up purchasing. Todd and another individual (manager? asst. manager?) recommended a car that had the features/amenities I was looking for, the ride and size I wanted and it was even in my budget. It was a Kia and I hadn't really considered buying a Kia when I showed up. I think we struck a fair deal and I drove away with a new (to me) car that day. When I went to Friendly Kia that morning I was definitely not expecting to buy a car that day but I loved the car and we couldn't walk away from the price. The dealership was also pretty busy when we were there but I never felt rushed or like just another person to move through the process. The general manager (I believe) was also extremely pleasant and stopped by to check on us several times during the process which was nice.
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