VIN 1FT8W3DT1HEC92604 may have been recalled. Check full report for more information
LATCHES/LOCKS/LINKAGES:DOORS:LATCH | STRUCTURE:BODY:DOOR
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0
My Experience with Kendall Fords service department is as good as it gets. I had a 2012 Ford F250 powerstroke that had an engine failure. I was completely panicked as this is probably a $10k-$12k repair. Tammy was my service advisor and did a fantastic job of calming me down and walking me through what I was going to need for the warranty process. They had my truck for 5 weeks and I heard from her at least once a week with updates and how things were going. She sent me photos of the work that was being done and was totally awesome to work with through the entire process. I got the truck back with a bill for $0.00 and they even returned a snap on screwdriver that had gotten wedged down in a void a year prior. I don't know what they pay her but she deserves more. Thank you!