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CARFAX One-Owner. Ford Certified, Navigation System, Backup Camera, Owners Manuel & 2 Keys, Local Trade, Apple CarPlay/Android Auto, Twin Panel Moonroof, BLIS Plus Inflatable Rear Safety Belts Package, 4WD, 110V/400W AC Power Outlet, 12 Speakers, 20 Machined Aluminum w/Painted Pockets Wheels, 2nd Row Bucket Seats w/Power Assist Fold, 3.16 Axle Ratio, 3rd row seats: split-bench, 4-Wheel Disc Brakes, ABS brakes, Adaptive Cruise Control & Fwd Collision Warning, Air Conditioning, Alloy wheels, AM/FM radio: SiriusXM, Ambient Lighting, Apple car play and android auto, Auto-Dimming Driver's Sideview Mirror, Auto-dimming Rear-View mirror, Automatic temperature control, BLIS Blind Spot Information System, BLIS Plus Inflatable Rear Safety Belts Package, Brake assist, Bumpers: body-color, CD player, Compass, Delay-off headlights, Driver door bin, Driver vanity mirror, Dual 2nd Row Smart Charging USB, Dual front impact airbags, Dual front side impact airbags, Electronic Stability Control, Emergency communication system: SYNC 3 911 Assist, Equipment Group 401A, Exterior Parking Camera Rear, Four wheel independent suspension, Front 180 Degree Camera w/Split View & Washer, Front anti-roll bar, Front Bucket Seats, Front Center Armrest, Front dual zone A/C, Front fog lights, Front reading lights, Fully automatic headlights, Heated door mirrors, Heated front seats, Heated steering wheel, Illuminated entry, Inflatable Rear Seatbelts, Knee airbag, Leather steering wheel, Low tire pressure warning, Memory Feature, Navigation system, Occupant sensing airbag, Outside temperature display, Overhead airbag, Overhead console, Passenger door bin, Passenger vanity mirror, Perforated Leather Heated Bucket Seats, Perforated Leather Heated/Cooled Bucket Seats, Power door mirrors, Power driver seat, Power Folding Sideview Mirrors w/Autofold, Power liftgate, Power passenger seat, Power steering, Power Tilt/Telescoping Steering Wheel, Power windows, Power-Adjustable Pedals, Premium audio system: Sony, Radio data system, Radio: Premium Sound from Sony, Radio: Sony Audio System w/Single-CD/MP3-Capable, Rear air conditioning, Rear anti-roll bar, Rear reading lights, Rear seat center armrest, Rear window defroster, Rear window wiper, Remote Control Front Windows, Remote keyless entry, Roof rack: rails only, Speed control, Speed-sensing steering, Speed-Sensitive Wipers, Split folding rear seat, Spoiler, Steering wheel mounted audio controls, SYNC 3 Communications & Entertainment System, Tachometer, Telescoping steering wheel, Tilt steering wheel, Traction control, Trip computer, Turn signal indicator mirrors, Twin Panel Moonroof, Universal Garage Door Opener, Variably intermittent wipers.
VIN 1FM5K8GT3HGC77044 may have been recalled. Check full report for more information
SUSPENSION:REAR | WHEELS:CAP/COVER/HUB
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Villa Ford has the worst customer service ever!!!!
Customer Service: 1.0 Buying Process: 3.0
We purchased our Ford Explorer 2016 at the end of March from Villa Ford. The purchase process was uneventful, love the new car, however when loading the car this July my daughter noticed that the cargo door was missing a small cover. No problem just take to the dealer, explain it had never been installed, right? Not so easy, first told to replace it we needed broken or missing part. Well it was missing so no part to return. Then we were told it would be ordered and we would have to pay for it. I'm sorry but when you pay $35,000 for a car and you can't install a $28 missing part because it is not covered by warranty, that to me is penny wise and pound foolish! You forget to install a part at the factory, you miss it at the dealership and it becomes the customers problem? Admittedly it is in a spot that is not easy to see( I had the car 3 months before my daughter noticed), but an apology and a replacement part would have been the right thing to do, this is not hard people. It is called customer service!
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