VIN 2C3CDXCT0HH620763 may have been recalled. Check full report for more information
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Recommendation: for Zach!
Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
In searching for a Rav4 with the exact features I wanted (without paying an exorbitant price), I found a listing at Joe Machens. However, I live in St. Louis. A 2+ hour drive added to the stress of car shopping and negotiation sounded like, well, xxxx...but the price was good enough (about $2K below the average listing I was finding in STL for the same flipping car) that I called to see if there was a catch. And I'm pretty happy I called!I got Zach Hardin on the phone who checked the original vehicle I called about, 2 other vehicles matching my description that they also had, and 2 other vehicles on another lot across town! I explained I didn't want to make a futile drive and was on a time constraint, so he had the cars collected & brought to his lot where they waited, keys in ignition, when I arrived.It's an unfortunate experience as a woman that you get talked down to a lot when car shopping. While I don't have a problem listening to someone with more expertise in a field than I have, I'm research-oriented and know my exact likes & dislikes...and don't need to be sold on extra touted features. I never felt any of this with Zach. He was honest, treated me as a peer, answered every question I had with the in-depth detail I was looking for, and even found a flaw (for me) in the car I originally came to view! I ended up loving one of the other cars Zach had gathered for me (and bought it). And it turns out Joe Machens is an USAA (military) approved dealership so I got a USAA discount added in at the end as well!All around fantastic experience. I love my car, so hopefully won't be shopping for another for a bit but, if I do, I'm looking for Zach. (If you read this - Thanks, Zach!!!)
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