Used Kia Optima EX for sale with 0 miles for $14,991
VIN 5XXGU4L31GG104022 may have been recalled. Check full report for more information
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Not helpful or on establishing customer relationships
Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 2.0
I started the process last month, WELL aware of my credit situation. Salesman told me to come back with 2500 down for a 15,000 dollar vehicle. Got it. I come back 4 weeks later with 2,000 in hopes of finding something cheaper. Salesman gives me run around, no follow ups. I have to constantly call while 5 different people are telling me 5 different things. Finance manager TELLS me I have to get just one car 2014 with 90000 miles on it. NOT IF IM PUTTING 2000 down no maam! After this dealership was unable to get me approved after 4 weeks of back and forth and all sorts of miscommunication. I went to the dealer across the street and got approved in 8 minutes. CPO Nissan with warranty and a few upgrades . What took Dennis Eakin Kia 4 weeks to tell me what they were going to make me get and nothing else could be done the other dealer got it done in 3 hours and I have a new car outside ! Thanks Dennis Eakin Kia for being unwilling to work with me. You made the Nissan dealer some money with the same bank! I only give two stars because the lady in the front and the salesman were very nice aside from the miscommunication and looked professional.
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