2016 FORD Explorer

SAVE

PRICE ALERT

$15,599
$1,620
below average
105,553 Miles
1,339
Miles below average

Vehicle Details

Mileage: 105553
Color: Other
Body Style: SUV
Transmission: Automatic
Engine Type: 290 hp 3.5L V6
Drive Train: 4WD
Fuel: Gasoline
Location: Rocky Mount, NC
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Option & Equipment

Bluetooth
Backup Camera
Parking Sensors
Navigation System
Alloy Wheels
Third Row Seating

Notes

Odometer is 7573 miles below market average!4WD. 4D Sport Utility 2016 Ford Explorer XLT 4WD 6-Speed Automatic with Select-Shift 3.5L 6-Cylinder SMPI DOHC BlueAwards:* 2016 KBB.com 5-Year Cost to Own Awards * 2016 KBB.com Best Buy Awards Finalist * 2016 KBB.com Brand Image AwardsCapital Ford Lincoln of Rocky Mount stands behind every vehicle we sell. Come test drive this vehicle and you just might take it home today! We are located at, 2012 Stone Rose Dr Rocky Mount NC 27804.[!@@Additional Info@@!]VOICE ACTIVATED NAVIGATION SYSTEM -inc: in-dash screen SD card for map and POI storage and integrated SiriusXM Traffic and Travel Link (subscription required) Note: SiriusXM Traffic and Travel Link (subscription required) SiriusXM Traffic and Travel Link (subscription required) is not available in Alaska and Hawaii Note: SiriusXM audio and data services each require a subscription sold separately or as a package by Sirius XM Radio (subscription required) inc If you decide to continue service after your trial the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates Fees and taxes apply To cancel you must call SiriusXM at 1-866-635-2349 See SiriusXM Customer Agreement for complete terms at www.siriusxm.com All fees and programming subject to change Sirius XM and all related marks and logos are trademarks of Sirius XM Radio (subscription required) inc,TRANSMISSION: 6-SPEED SELECTSHIFT AUTOMATIC (STD),EQUIPMENT GROUP 202A -inc: Dual-Zone Electronic Automatic Temperature Ctrl Driver Connect Package (1) smart-charging multimedia USB port in front center console (replaces the front center console powerpoint port) Note: Sync services (subscription required) and 20 operator assist sessions Radio: Premium Audio System 9 speakers and SiriusXM satellite radio (subscription required) including Note: Service is not available in Alaska and Hawaii Note: Subscriptions to all SiriusXM services are sold by SiriusXM after trial period If you decide to continue service after your trial the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates Fees and taxes apply To cancel you must call SiriusXM at 1-866-635-2349 See SiriusXM Customer Agreement for complete terms at www.siriusxm.com All fees and programming subje,ENGINE: 3.5L TI-VCT V6,ENGINE: 3.5L TI-VCT V6 (FFV) -inc: Flexible Fuel Vehicle (FFV) system is standard equipment for vehicles w/the 3.5L Ti-VCT V6 engine shipped to Federal Emissions States or Cross Border State dealers and is only available w/a Federal emissions system (FFV system not available w/code 422 and requires code 936 or 423 if applicable for California Emissions State dealer destinations).Cross border states include AZ DC ID NH NV OH VA WV (STD),BLIS PLUS INFLATABLE REAR SAFETY BELTS PACKAGE -inc: BLIS (Blind Spot Information System) Cross Traffic Alert Inflatable Rear Seatbelts 2nd row outboard seating positions Auto-Dimming Driver's Sideview Mirror,BLUE JEANS METALLIC,Black Power Heated Side Mirrors w/Convex Spotter Manual Folding and Turn Signal Indicator,Fixed Rear Window w/Fixed Interval Wiper Heated Wiper Park and Defroster,Fixed 50-50 Split-Bench Premium Cloth 3rd Row Seat Front Manual Fold Into Floor and 2 Fixed Head Restraints,Leather Steering Wheel,Leather/Chrome Gear Shifter Material,Seats w/Premium Cloth Back Material,4-Wheel Disc Brakes w/4-Wheel ABS Front And Rear Vented Discs Brake Assist Hill Descent Control and Hill Hold Control,Tire Specific Low Tire Pressure Warning,Back-Up Camera w/Washer,Bluetooth Wireless Phone Connectivity


Recalls & Defects

VIN 1FM5K8D89GGA73895 may have been recalled. Check full report for more information

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.



Vehicle Rating & Owner Reviews

Overall Rating
3.5
  Based on 97 reviews

Very nasty smell in cab whenever i accelerate

4
SURESH pERSAD on 03/01/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 4 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I purchase the 2016 ford explore about six months ago. From the very first day I drove the vehicle out off the dealership. I got this very strong nasty odor inside the cab, I taught that the smell would go away but it never did. I took the vehicle two months afterwards to the dealer and left it over night, I was told that the mechanic took the vehicle out three times but did not smell any thing. That not true, because there is definitely a nasty carbon dioxide smell when ever I an driving and I step down on the gas pedal. the smell is so bad and dangerous that I have to let down all four windows to get the smell out, I called the ford dealer two times about this problem that I am having with the explorer, I was basically I was told to take back the vehicle to the dealer, and that ford was working on the problem, so if ford is aware of the problem and has not solved the problem as yet, why is the agent telling me to take the vehicle to the dealer, makes no sense, any how the agent said that Ford would notify me by mail when they find out what is causing the smell. I am not happy with the way Ford is handling this problem and, I AM NOT THE ONLY ONE HAVING THIS BAD ODOR IN THE CAB ACCORDING TO THE FORD EXPLORER REVIEWS.

Don't buy a 2016 Explorer

1
CaliMom on 02/18/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 1 Value Rating: 2

I love the smooth and controlled ride of the Explorer but that is the end of my praise. I have owned this SUV for over a year and I'm so terribly disappointed. This vehicle is lacking in comfort and reliable electronics. The seat length of both front buckets and 2nd row bench are short, cramped and just all-around uncomfortable. Legroom is non-existant. I have 3 kids and a tall husband and this SUV is way too small for us. The 3rd row is tiny and hard to access. Cargo space is nice but robs the car from much needed leg room. The entire vehicle is just designed narrow and cramped. There is so little room that my purse ends up on the cargo mats daily, covered in dirty shoes. And the electronics... I often refer to my car as having a mind of its own because the horn randomly beeps at me for no reason (much to my teenage daughter's extreme mortification). The cargo hatch/door on back also refuses to close on occasion for no reason... and sometimes closes on my head while loading groceries. And... after one year, the door lock has broken on the passenger side, one of the backseat seat belts completely shattered just from tilting the seat forward, and the poorly placed and cheap USB port covers have broken off. Really??? Come on Ford. You can do better.

Better values out there.

4
Donovon Nichols on 01/30/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: Safety Rating: 5 Technology Rating: 5 Value Rating:

I really wanted this truck. Test drove a few and loved it. Great ride, very roomy, and aggressive looks! Sparsely equipped until you've up into the sport and platinum packages. Ultimately bought a Chevy Traverse. Got heated seats, Sunroof, and remote start for less than the Explorer XLT would cost.

Needs serious redesign of seats and interior space

2
Dan on 01/02/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 3 Reliability Rating: Safety Rating: 4 Technology Rating: 3 Value Rating:

I had a chance to drive 2016 Ford Explorer XLT 4WD for 9 days as a rental vehicle. Throughout the years I have owned, rented and test-driven almost all vehicle makes and models of cars from economy passenger cars to luxury sports sedans, SUV's and even pickup trucks. Unfortunately I'm going to cross Ford Explorer off my shopping list and I cannot recommend it as a potential family vehicle even though I liked the previous Explorer I test-drove back in 2011-12. It seems there are two vehicles within the Explorer. On one hand you have a vehicle with a very nice drivetrain: a capable relatively apt and powerful engine (this is just a sub 300 HP V6 mind you in a heavy vehicle); an intelligent 6 speeds transmission; and a very comfortably tuned suspension. We drove on freeways, mountain highways, uphills, downhills and engine and the tranmission coupled with Sports mode and steering-wheel mounted shifters enabled you to accomplish all the feats without much problem. On the steeper hills though, regular Drive mode would behave more intelligently when going downhil, holding on the lesser gear and helping you brake with the engine. On the uphills, regular Drive mode would however tend to constantly upshift even when you would manually downshift. Once in the Sports mode, these problems would go away and the car would behave accordingly. However there is the other part of Explorer and that other part unfornuately makes the Explorer not so much attractive. The faults I will list out are not new, but as have been already been pointed out by others in the reviews here. Seat design/driver comfort 1) Terrible front seats with narrow hard bottoms, hard and high bottom bolsters. 2) Poor legroom area for the driver in width 3) The above 2 is accentuated with absolutely terribly designed foot rest area. The foot rest is very narrow, has a weird angle and also there is no space to rest your foot outward or stretch your foot outward. (And I was coming from just driving a Corolla and Camry). Many people here pointed out that these issues might be experienced partly because of the driver height. But I'm a pretty short guy and I've experienced all these issues to a such degree that after about 30 mins of renting the car, I was complaining non-stop and had to tell my wife that I could not bear to drive it any longer. Even after I switched to the passenger front seat, the 1st issue was still bothering me there as well. I was ready to ditch the car and the only thing that stopped me was that I couldn't reach the rental agency and we were already far away from the pickup location. My wife however was not bothered as much. This leads me to believe that this is not as much of the height issue as the female vs male issue. Females naturally don't mind seating with their legs close together whereas we males prefer to open our legs as wide as possible. Only after putting some bath towels, we luckily had, in the center of seat and thus leveling the surface I was able to somehow mitigate issue 1. Child seat OK, so you would think that given how large the Explorer is and it's target audience it would do really well in child car seat accomodation department. I was really hoping that I could install my convertible seat in the most safe position possible - center seat facing rear. But I could not. I couldn't use the center position even for the front facing installation. 4) There is not that much space in the 2nd row seats as you would think, even with the short drivers and passengers 5) The mechanism for folding the seats in the center seat is so large and obstrusive that it conflicts with seat installation, both front and rear. 6) The same mechanism makes it hard to use latch installation even on the side seats especially in the rear installation. Minor things Now these things by themselves maybe minor but when coupled with the things above just add to the less the desirable portrait of the vehicle. 7) Car very loudly honks when you exit with the key and engine turned on and there is no way to turn the feature off. This proved extremely annoying and aggravating as you are trying to warm up the vehicle and it's interior and need to exit in and out of the car. 8) Multimedia and instrument screen controls are needlessly complicated. It took me awhile to literally figure out how to do even the simplest things such as browing the folder structure on the MP3 CD or to reset the trip odometer. There were absolutely no hints or labels on the controls to suggest that they would accomplish this or that feature. 9) Locking the car. Till the last day I could not figure out exactly how to easily lock the car by using touch feature. Sometimes I would have to touch it twice, sometimes I would have to hold my hand there for a couple seconds, sometimes it would refuse to lock altogether no matter what I did and I would have to use the remote. 10) Only one charge port upfront ???!!

Do not buy Ford Explorer not worth the money

1
Tom Hueber on 12/27/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: 2 Technology Rating: 2 Value Rating: 1

We’ve had older Honda’s over the years with no issues with them besides normal ware and tare when things “should” go wrong and we paid way less for these cars. So once we decide to give Ford a try and we spend a $30K on a car and get a newer car, all within a year of having a new $30,000 Ford Explorer with 20,000 miles on it we’ve a had a ton of problems with it since day 1. It’s pitiful a $30K car is made so cheap and is basically a [non-permissible content removed]. The first two weeks we had it the drive belt snapped in half while we were driving to Dayton. Within the next month both motors on windows broke and needed both motors replaced. Then we take it in to get brakes checked and they tell us all 4 rotors were rusted and had pits in them at like 28,000 miles, wow rust and pits in rotors already when the car is pretty much brand new. We’ve had the car looked at again prior to 36K warranty expiration for belts because it sounds so bad and loud and they supposedly say everything is ok but you watch one of these belts are going to break again. The leather seats in front are so horrible looking and look worn and wrinkled already and the heated seats barely work but it’s past the warranty and they wouldn’t do anything about it when we took it to Ford so we left as is. Then 2-3 weeks ago my passenger side door would not shut and a piece of the chrome handle fell off around the lock and we finally got the door to shut, went to open door the next day and the handle completely came off and lock fell off. I am surprised the whole door has not fell off the cheap ass thing. Really??? a 2 year old car where the handle completely falls off???? And now we are getting a $380 bill to replace all this shit in the door when Ford did not obviously put it together correctly in the first place. And it’s funny almost every ford has recall on their doors except of course the Explorer. This is so freakin ridiculous. Anyone know what we can do about the door issue with all the other recalls going on with all of their other cars??? Should we call Ford Corporate??? Once we fix the door, looks like we will be trading it in for a Honda Pilot and WILL NEVER BUY FORD AGAIN.

...after 9 months of owernship

4
Jill P. on 12/22/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: Safety Rating: 5 Technology Rating: Value Rating: 4

I purchased my brand new Explorer in April of 2016. Here we are nine months later and despite loving my car I find it to be quite "buggy." First of all, the alignment was off since day one. Finally took it in to get looked at today and it's not covered by the warranty because I'm over the mileage limit – despite being an issue since purchase. In August, turned on the car and drove away. Within 50 feet I experienced a loss of power. The car stopped and I did all I could to move it to the side of the road instead of stopping directly in the middle. Dealer was great and knew what it was before even looking at it. They had a backlog of 2016 Explorers that needed the Throttle-body replaced. Luckily they had one in stock so I was only without my car for two days. Nothing else major has occurred. But small things, e.g. going in reverse the back-up camera comes on and then stays on for several miles, even when shutting the car off/on or I've had "Park Aide Fault" messages – in other words the sensors around the car that help me park weren't working. Then my Navigation wouldn't connect for about a day. The Sync wouldn't pair with my phone for a couple of hours. Also, it doesn't have enough cup holders or small storage areas. Despite all this, I love driving the car. It's very roomy and comfortable and will hopefully will serve us well when we start our new family. Although, I am nervous about the future and what major repairs may be in store for us.

FORD refuses to stand by their own vehicle

1
Nicole on 12/15/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

My husband and I bought a brand new 2016 Ford Explorer (which was in the showroom). This cost upwards towards $50,000. Less then two months later my roof started leaking and my center console had a puddle of water in it, electeonics were soaked, seats soaked and floor wet. Took it to the dealership and they claimed it was a pinched drain in the roof and the problem was fixed. Less then one week later I went to get in my car and it was soaking wet again. Took it back to the dealership and they stated they poured water from a hose on the car for "two hours". They took the headliner off and found the other drain pipe was NEVER installed from the factory. So now they poured water on the car for two hours while there was no drain pipe installed. Called the Ford manager of Ford (not the dealership) - his name is James - and he claims there is nothing they can do other then pay ONE lousy car payment and extend our warranty for 5 years ... this is funny because the warranty does not cover mold and mildew. I am highly allergic to mold and my 2.5 year old son is too. This allergy triggers my asthma. James did not seem to care and reall didn't seem to want to help in any way. We are now in contact with our lawyer. I will NEVER but a Ford product again and cannot believe the vehicle passed the factory inspection - how many more of these are out there? Now since it was a FACTORY defect, it somehow is now OUR headache. I will tell everyone I know to never buy a Ford.

Transmission gave out

2
D Rivera on 12/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 4 Value Rating: 1

My husband bought us a 2016 Ford Explorer Sports edition....less than a year later, while driving it to work one morning, the car just stopped accelerating, after restarting the car, I drove fwd, then put the car in reverse, NOTHING. Had a tow truck take it straight to the dealership. A few hours later, got a call from the dealer stating the transmission had given out. Never getting a ford again! So disappointing.

Turbo went out, causing smell of fire & smoke

4
Nicole on 12/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 3 Technology Rating: 3 Value Rating: 4

I leased my 2016 Platinum in Oct 2015. March driving home on my commute, on a hwy I received an error that my off road traction had been turned off, didn't know that it was on, and looking at dial it wasn't on. Just moments after that error came up I began to smell something burning. I thought it was from outside in the air so wasn't too bothered. As I went another couple miles, now on city streets the smell got stronger and by the time I got home a few more streets away I was very worried. I got out and my car was smoking but not on fire. I had it towed to the dealership for service. For the first couple days they couldn't figure it out and had a Ford Engineer come out and investigate. They determined that the turbo had gone out, not sure if that was the real problem or just their way around something more severe. Problem fixed. Just a couple weeks ago my cross traffic and blind spot fault came up, and this was during Thanksgiving, so waited until after the holidays to call for service. During that time went in for work and came out at 5:30pm to find my vehicles side mirrors folded in, so got in my car and they wouldn't open up, I tried to open up my windows to manually push the driver side mirror out, and the window wouldn't open for both driver and passenger. It is so dark during this season, but still drove home. I do not recommend driving at all with no side mirrors for any amount of distance. This 40 miles home in the dark on a freeway was beyond stressful. As I exit the freeway, another fault comes up - tire pressure fault. I take it in the next morning without an appt. I had to rent a car for 2 days since they wouldn't cover it. They reset the codes and all is fine. I pick up and 3 hours later all the same errors and window and mirrors go back to acting up. I drop it off at service Saturday morning and no one is there. I talk to the Sales Manager and let him know what is going on and tell him I will not pay for a rental, and that Ford will be picking up the bill. He did not hesitate as I have 3 kids in the car. It is now Tuesday, and I haven't heard from service manager regarding my car being there. Not sure what is going on, but this really worries me that it is so easy for them to just reset the codes and not actually fix the problem. Overall I love everything about this vehicle, and hope that this does not continue after I purchase it.....extended warranty is in my future.

Won't buy another

1
tt on 11/02/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 4 Value Rating: 1

This was my first Ford Explorer, 2016 Platinum. I have driven Jeeps and a Tahoe in the past. I am disappointed with this vehicle in that within the first year of purchase under 15,000 miles the transmission went out with a snap ring failure inside the clutch and additional sensor issues. Transmission went out and left me unable to accelerate while driving down a busy highway with kids in the car. It was in the shop over 2 weeks for them taking my car apart trying to figure out how to fix it and get the parts. In addition the headliner was cut too short from the factory and continues to fall down on the passenger side door. We paid the premium price Platinum addition and do not expect to have a headliner that is falling down. It's been to the dealership twice to fix this issue and it is still not resolved. Finally, my tire tread is already worn out and tires need replaced. Really? brand new car, less than a year old, less than 15,000 miles and I need new tires? I drive in town on regular roads. I am assuming the tires from the dealership are crap and Ford's taken the cheap tire approach. I will not purchase a Ford Explorer again and will be trading this vehicle in the near future.

Performs as Good as It Looks

5
Johnny Utah on 10/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

The Sport is a perfect SUV for performance and comfort. The front and rear cameras are a plus and love how they get washed when you use the washer fluid, the interior is roomy and comfortable (front seats could use some work, but I got used to them). I use it to tow and the motor has plenty of power. Trans is smooth. The ride is quiet and smooth. The fuel mileage is great in my opinion for a 5,000 pound 364hp 3-row SUG (I get 25 highway, 17 city, Overall 19 combined based on my commute and driving conditions).

Not safe… Electronic Throttle Body(ETB) issues

2
T-bone on 09/24/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

My wife drove this 2016 Explorer for about 10 months and put only 5500 miles on it. A couple weeks ago, the vehicle lost power in the middle of a busy intersection. Luckily, my wife was able to pull to the side of the road without being clobbered by another car. The now infamous "wrench" light came on and the vehicle would only idle at about 2 mph. No response to the gas peddle. We had the vehicle towed to the Ford dealer. They told us it was a issue with the software that controls the electronic throttle. The dealer flashed some new control code and called it good. The vehicle has exhibited some strange quirks, like an erratic idle at stop lights, since getting the new software. Took it back to the dealer, but they insist it can take up to 500 miles before the computer learns our driving style again and that it will start acting normal sooner or later. My wife won't drive the vehicle anymore. I don't blame her. What if the vehicle loses power again turning left in front of a semi or trying to pass someone on a two lane road. I've been a Ford man my whole life, but I think that's about to change. Thinking hard about trading in the 2016 Explorer on a Four Runner.

Grannies ride

5
Diann Eve on 09/11/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: Technology Rating: Value Rating:

If shopping on line verify color and price before going to test drive. Also, availablity.

Love my Explorer

5
Joe Pifko on 09/09/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Great SUV! Love the 3rd row seat. Go Galphin

$50k SUV worth $35K

3
Chris on 09/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

So the truck is 4 months old with 5700 miles. 2 weeks ago I took it for a long road trip up to Michigan's UP, I was actually pretty happy with the truck's performance and overall comfort of passengers and cargo space. However, there are a few things that are popping up and are annoying me. MPG is low but then again I didn't expect it to be great ( it is a big and heavy vehicle) I average 18MPG in combine driving and 21 on the HWY. Not too bad considering Chicago's traffic and me driving a bit on an aggressive side. Interior driver's side floor sill trim is coming loose at the corner. Leather steering wheel starts to peel at the top which is crazy considering the car is only 4 months old. Looks as others had similar complaints. SYNC crashed 3 times ( other then that it really isn't all that bad as people complained about) Front seats suck.... they are too narrow and with stupid bolster so close it digs into my leg driving me crazy. I'm 5'11 about 190lbs. At the end of the day $50k paid for something that really looks as it belongs on $35k cars. Wanted to go back to FORD but now I'm starting to regret it.

2016 Ford Explorer Sport 401A

5
Mo on 08/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

I purchased my Ford Explorer Sport in June 2016 because I travel a lot and needed more space and reliability. As of now, almost Sept I've put in over 9,000 miles by myself! So I definitely have some input with long hours spent in the vehicle & I LOVE my Explorer. First I'd like to start with a couple cons that are high on my list. I hate the pedals! The brake is significantly higher than the gas pedal which makes it very uncomfortable when transitioning to the brake, especially when traveling long distances. The pedals are adjustable but they move simultaneously. My suggestion for future models is that each pedal have separate adjustment capabilities for better comfort. While the leather seats are very stylish they aren't the most comfortable. What I do love about the seats is that they offer adjustable lumbar support and after hours spent in the vehicle, the heated seats really comes in handy for any back pain! You're also able to adjust the height of the seats, which I often have fully extended to compensate for the high brake pedal. The GPS often gives last minute signals which has occasionally caused me to miss turns & exits. I've noticed with the 2017 model they have changed they're GPS, offering zoom capabilities which the 2016 does not offer. It would also be great if the vehicle offered different route options such as Google maps, so that you could see the different options on the map prior to choosing. I find myself using both google map from my phone and the vehicle's GPS simultaneously to avoid errors or unnecessary routes. Enough with cons... At the end of the day, I couldn't be happier about my purchase! If I had the option to do it again, even if offered the 2017 model at the same price, I'd choose the 2016 model I have today. Though the SUV appears smaller than some SUVs on the outside, the inside feels very spacious & overall comfortable. When driving, I literally feel like I'm driving a sports car. I handle tight turns and u-turn in this SUV better that I did with my previous sedan car! The ride is very smooth & the blind spot detection is remarkable! Not even after having my Explorer for a full month, I was rear ended... No body damage! The tow package cover took most of the damage and the only thing that needed to be replaced was the lower black portion and exhausted cover due to a few scratches. I'm constantly complimented on this vehicle, it really stands out. In my personal opinion the gas mileage is great & it takes me no more to fill the tank than it did my previous car, about $40 total give or take. I almost forgot to mention, the clarity of the front & rear cameras are amazing, better even than some more expensive vehicles I've been in. I hoped this review helps. I tried to touch on some of the things that I haven't seen mentioned quite as much.

Second Explorer-same problem

1
K Beaver on 08/26/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 5 Value Rating: 1

This is our second Explorer. Bought the first one in July of 2014. Anytime you accelerated to pass a car or just sped up, there was a smell of exhaust fumes in the cabin. After many trips to the dealer and finally filing a complaint with Ford, they reacquired the vehicle in October of 2015 and we purchased a 2016 model. We were told that problem had been repaired on the 2016 model. That was not the truth. We are now going through the same process with a complaint. Not sure how this will turn out but will not have another Explorer. And that is really sad because we love everything about it with the exception of not being able to breathe when the cabin fills with exhaust fumes. After several trips to have the problem repaired (and it wasn't), Ford cleared our complaint and stopped taking our calls. We finally bit the bullet and traded it in at a high loss for a Toyota Highlander. We love the Highlander and will NEVER purchase another Ford product!!

Don't buy.

2
George Georgie on 08/24/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 3 Technology Rating: 3 Value Rating:

Do not recommend, not a big bang for your bucks, Go with twin turbo charge platinum.

hands free lift gate is a menace

4
Wayne on 08/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: Safety Rating: 4 Technology Rating: 4 Value Rating: 4

The hands free lift gate is very touchy. If your feet are just under the bumper & you are getting something out of the back, it can start to close on you. They state that it will stop if it feels there is something in the way, but way too much pressure must be placed against the gate for it to stop. Several of my friends have been bumped hard on the head. Also, once when I was opening my automatic garage door (my car was parked about 1 foot away from the door) the lift gate started to open even though no buttons in the car nor on the key fob (it was in my pocket & nothing bumped it) were pushed. The bottom of the gate was jammed against the door which made the garage door stop opening. The bottom of the gate was bent & I had to get it repaired at the body shop ($1,000). I decided to disconnect the sensor so it wouldn't work. It can still be operated using the remaining buttons.

2016 Explorer Sport. Great Family SUV

4
C.M. on 08/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 5 Value Rating: 4

If you want a SUV that has great acceleration, the bells and whistles technology has to offer and fits your family comfortably for long road trips this is the car for you! I originally had a 2014 Limited Ford Explorer but 290hp is not enough for a heavy SUV. (aka CUV) So I traded it in for a 2016 Explorer Sport and WOW love this one! With 365 hp and 350 lb-ft of torque it's the engine my Explorer needed. My husband and I tested it in the real world. We were able to get 0-60 in 6 seconds flat, not bad for amateur drivers;). This car is so comfortable for long road trips. Traveled straight for 9 hours with my husband (um we did stop for bathroom breaks three times) , my 81yr old mom, my 6'1 tall son and his girlfriend and every one was so comfortable. I know people think the third row leg room is small, but my son is 6'1 and he rode in the third row just fine. My 81yr old mom is able to get in second row seats very easily because the design of the foot entry is lower then other SUV's. For example she couldn't get in the Jeep Grand Cherokee I was thinking of getting before I bought my Ford. I also love the new additional front camera on my Sport it helps me menuever tight corners like at some fast food drive-thrus. My Sport is loaded with Adaptive Cruise Control that's a definite plus, we used it all the time during our 9hr road trip. Sorry to read some reviewer's Explorers breaking down on road trips, but my personal experience with my 2014 Explorer Limited and now my 2016 Explorer Sport is that they both have been driven with no problems except the Sync system shut down twice and we had to reboot it by turning off the car and then on again, other than that absolutely no problems with engine, comfort or technology. 13,800 miles driven so far.

Throttle replaced at 8,000 miles, all else great!

4
2016 Ford Explorer on 08/15/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 5 Value Rating: 4

First - I do LOVE this car!! Every month when I make the payment, I tell myself that and really do mean it!! BUT. . . . . While vacationing and only at 8,000 miles when the car breaks down and I read that it happens to ALOT of these cars -- really disappointed!! Ford, you need to do something about this. Need to get a recall on this car. I was lucky - I was only in a 45 mph area when all of a sudden the lights come on and the car slows down -- I have time to pull over and take care of things, but I can only imagine if I was on the highway going 70 mph. The other 'issue' I have is the average MPG -- I only get an average of 19 MPG after 8,000 miles of highway and local driving.

Not worth the money - 4 Cyclinder / AWD / XLT

2
Disappointed in Michigan on 08/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 5 Safety Rating: 3 Technology Rating: 3 Value Rating: 2

Edmunds didn't allow me to select a "4 cylinder" version as the only "drop downs" were for the V6. This vehicle is not worth the money. The advertised fuel economy on the sticker says 18 city and 26 highway for the 4 cylinder and AWD. I'm lucky to get 15.5 combined. The acceleration is tepid and the transmission keeps looking for the right gear to be in. It's not confidence inspiring. Ford's advertising with the "unstoppable" and "fight song" are even more of a joke when you consider how poorly designed this vehicle is. The interior leaves a lot to be desired. With a $43,000 MSRP, this is getting dangerously close to other vehicles that are way more luxurious and not based on an old Volvo platform. The plastic trim used in the interior feels cheap. There doesn't appear to be any foam or soft touch paint on any of the plastics. It feels like this vehicle was designed as cheaply as possible. Getting in and out of the third row is an exercise in acrobatics and don't put Grandma in the back if you want to see her come out alive again. You have to climb over the second row seats to get back there. Visibility on this vehicle is terrible too and the seats are really uncomfortable. The test drive I took was not extensive enough obviously. Save yourself some money and don't get this vehicle. Aside from the exterior styling, this is a complete disappointment. My first and last Ford SUV. I'll go back to the other brands I used to drive before this. I'm glad this is only a 2 year lease.

Great vehicle

4
Me on 08/09/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

Overall this is a great vehicle if you want the combination utility vehicle and general purpose car. I would have given it 5 stars, but I believe Ford could do better with acceleration and gas mileage, even with the tow package option. The navigation system is quality, but has difficulty learning voice pronunciation; could have used a better onboard GPS system. The ride is very smooth and the vehicle handles very well, even with significant water accumulation on the road, etc. Interior is well appointed, controls are well located and responsive. My purchase has the tow package and the 6 cyl. engine did extremely well pulling my utility trailer. Frankly, if they could improve the overall mileage on the 6 cyl. (when not towing), this will be an excellent all around choice. Personally, I am very pleased with my purchase so overall the car really ranks high in my opinion when compared to the others in this SUV slot.

4,207 Miles in 14 Days.

4
Jacob Tennessen on 08/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: Safety Rating: 4 Technology Rating: 4 Value Rating:

I rented a 2016 XLT for a long road trip and enjoyed. Overall I would give the vehicle 4 stars for attractive redesign and decent road manners. The vehicle had alot of nice features for the price of that model. It was all wheel drive and averaged only 21 mpg, but with a heavy foot (avg 85mph on interstate). It held the road well at high interstate speeds. The six speed auto behaved well outside of the almost always wanting to downshift at the slightest hill. The best word to describe the feel of this SUV is "pudgy". It is thick...dash, pillars and body. It drives similarly...not fat like a truck based SUV but you can still feel the weight in its performance. I found myself looking for more power on occasion, but the V6 is a decent mover when pedal is mashed. Nitpicking small things annoyed me like the design of the steering wheel. You cant hold the bottom of the wheel and the buttons for the functions were numerous and difficult to discern by feel...you have to look down to find right button...not good. The cloth interior (Black) was actually pretty nice. Durable and easy to keep clean. I didn't miss the leather and sunroof, but I did miss the auto climate control and auto rear view mirror. I hated having to constantly adjust. The third row lays flat nicely and the depth of luggage area increases when seats are pulled up which comes in handy, but still, as with most midsized suv third rows, its pretty tight in the back for people and luggage when the seats are up and not easy to climb back to the back seat for an adult. Overall though I would rent again. If for no other reason than decent space and comfort.

throttle body

2
john on 08/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 2 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

After buying this car only six months with 6500 miles on vacation 600 miles away from home we lost power on a busy road pulling out in traffic. After shutting the car off and restarting it after a few minutes it ran fine for a while and then same problems. Called the closet dealer to where I was vacationing, what a joke, service manager said he wouldn't be able to look at it for about four of days and did not have a car for me to use while my car was in the shop, went to another Ford dealer 10 miles further and they were very helpful. Andy Shaw Ford Thumbs up, Mountain Ford Thumbs down

Another Throttle Body Bites the Dust

4
Concerned Explorer Owner on 08/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 5 Value Rating: 3

This time in Methuen, MA at 10K miles on my 2016 Ford Explorer XLT. Fortunately, I was travelling on back roads with no traffic. Throttle has been repaired already, however, after reading about repeat failures of the same, I am VERY concerned with when it might next fail. Come on Ford, [non-permissible content removed] before I or some member of my family, or any other unfortunate Explorer owner becomes a fatality.

almost died in it twice .

1
Monica Lee on 08/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Read the reviews and we have all had the same problems . I almost died with my 10 year old son in the car in north 275. Car shut down had it towed . No where to go on 275 cars driving by us going 90 . Got the car back after being fixed the second time and it still not running right . Runs rough and now my son won't drive in it . Called ford they don't care that my son is scared to death to drive in this brand new vehicle. Tonight I was driving again and lost engine power again . This is becoming nightmare . These cars are a mess Been back at ford 4 times in less then 6 months . Should of given me a new car . Never buy ford again

Faulty Cruise Control - Update-Lemon Law Replaced

5
Jim Heffner on 08/03/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 3 Value Rating: 3

Update: Florida Lemon Law Kicked In. It Was a Nightmare of a Process That Took Months and Months but the Vehicle was Eventually Replaced - Nov. 2016. Through to the End...Not One of the Numerous Contacts at Ford Ever Showed Any Concern for What They Put Us Through. The One Good Thing to Come of It Was That We Were Able to Acquire a New 2017 Model. Hoping For Better Luck with the New Replacement Vehicle. Our first mistake was taking delivery of this vehicle with a known cruise control system and other supporting features failure. Led to believe it was a simple fix that was known on a number of other vehicles...and reprogramming was all that was needed. So not true. We're now back on our 9th, 10th+ visit to the dealership depending on how you look at things and yet now answers to a fix. Attempt on our part to bring Ford Corp. into the picture to help resolve the issue has only complicated matters and not provide one bit of feeling that they're really concerned and working to fix this ongoing problem. Less that 3k miles on the vehicle and many have been put on by the dealer and/or the back and forth to the dealership for service. A lot of talk but little action. They say they'll somehow make it right in the end for us...not sure what that means, but the air has long left our balloon after doing a significant amount of research on the vehicles that appealed to us and that met our needs, and after spending a whopping near $60k. All we can think about is...good thing we purchased out of pocket for the manufacturers extended 8yr warranty. Seems as if we might need it and hoping we're not dealing with this same nagging problem that far out.

Found on Road Dead

1
Disgruntled Ford Owner on 08/03/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 2

I own at 2016 Ford Explorer. I was on my way to Chattanooga, TN last week when the wrench light came on and the SUV lost its ability to travel over 3 miles per hour. It had 4,800 miles on the odometer when this incident occurred. This incident occurred approximately 35 miles from Chattanooga at 1:40 p.m. I called Ford roadside assistance and they are about the most useless group of people on the planet. Making a long story short, it took over 3 1/2 hours to have a service truck dispatched to take me to tow me to the nearest dealer. I arrived at the dealership about 6:50 p.m. The Ford roadside assistance people offered no assistance in helping me to obtain a rental car. Ultimately, I was left stranded at a closed dealership and had to take a $50 cab ride to the airport to rent a car. The problem with the SUV ended up being the throttle plate. It is very troubling to me that Ford is selling an automobile that they know can at any time leave you stranded by the side of an interstate. Even more troubling is the fact that when this happens, you are basically on your own. Ford roadside assistance is a joke and the people that I dealt with could not have cared less about my situation. The National Transportation Safety Administration should require an immediate recall of the 2016 Ford Explorer. If they fail to do so, eventually this problem is going to end in tragedy for someone.

Excellent Sport!

5
Michael Dobbs on 07/30/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

Great buy! Comfy, stylish, great ride, get one.

Shame on Ford! Faulty Throttle- Dangerous!

3
Alisa on 07/26/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 1 Technology Rating: 2 Value Rating: 3

I have a 2016 Explorer with about 15,000 miles on it. Last week when I was coming home from the beach driving over the Robert Moses bridge, the car lost power.The wrench light came on with a message to check the manual. Somehow I managed to cross lanes to get into the right lane. However, there was no safe lane to be in. Cars are driving at a speed between 65-75 mph. There was the railing and the ocean below!! I had my son and his two friends in the car. I was terrified we were going to get hit and go into the ocean! I had my hazard lights on but I think it was difficult for drivers to see in the daylight. Cars had to swerve to avoid hitting me or stop short when unable to get in the middle lane. Luckily no one was hurt, but this could have easily turned out differently. When I brought the car in to be serviced the sales department seemed to be aware of the problem. Turns out the throttle needed to be replaced. Ford needs to correct this problem before someone is seriously injured or killed! Now I'm afraid it will happen again.

Already been in the shop

3
Tracy H on 07/23/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I bought this car brand new in 2015. It's a 2016 model. The other day while driving down the road, the car lost power. It freaked me out because the car is brand new. Come to find out, the throttle body went out. I bought a new car so I wouldn't have to spend my days at the dealer getting it worked on. Well that came back to bite me in the butt. Then, a day later, I noticed my AC isn't cooling properly. Is anyone else having issues??

wrong purchase

4
micheal livingston on 07/23/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Ruff ride and excessive noise inside cab of vehicle

Road Trip

5
PAK on 07/23/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: Safety Rating: 4 Technology Rating: Value Rating:

Lots of tech stuff to learn. Good road trip car. Would prefer a larger gas tank. turbo 6 cylinder the way to go for performance and still get acceptable gas milage.

Great Vehicle

5
Dwane Swacina on 07/22/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

The Sport has better road feel in the steering, the engine has fantastic power, the front seats are very confortable( I am 6'3"), the handling for the sport is very positive for an SUV(much better than my F-150) and as good as a sedan, the fit and finish inside is great. The only thing we think needs improvement is the instrument gauges, or lack of. I would like to see more gauges like in the F-150. Overall we think this is a great vehicle.

2016 Ford Explorer Sport

4
James Alexander on 07/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

FAULTY THROTTLE BODY!! BE CAREFULL!!! 8400 miles

3
Adam from NH on 07/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: 1 Safety Rating: Technology Rating: Value Rating:

I NEED to post a review with the rest of the people that have experienced this issue and Hopefully Ford will finally do a recall!! The same issue happened to me this weekend when my family and I (5 people) took a 4hr drive from New Hampshire to New York City. About 2.5hrs into the trip all of a sudden my 2016 Ford Explorer with 8400 miles started sputtering and running rough and I when I pressed on the gas nothing happened and the wrench light, check engine light and air bag light all came on. I had to drift over the breakdown lane on the highway! Luckily it happened where it did, there was a big enough breakdown lane, there are big stretches of the highway that only have jersey barriers and NO breakdown lane. If that was the case a major accident could have happened! So here we are stuck on the side of the highway (Saturday) with basically a brand new SUV, calling AAA and finding a ford dealer that is open. Called about 6 of them and finally found one that was opened past 12:00 noon. Luckily they told me to tow it to them (45mins away) and they will bring it right in because they knew exactly what the issue was since there fixing a lot of them. They said if they can't fix it right then we were pretty much screwed because all the rental car places close at noon. So basically we would have to rent a hotel room and wait till Monday! After waiting on the side of the highway for for AAA to tow the truck, we also needed had a cab pick up my wife, daughter and boyfriend because the AAA truck can only carry 2 people. The cab came first and got them after an hour and my son and I waited the additional 2hrs for AAA, (3hrs waiting). While I was waiting I looked online to see what the issue is and read everybody's review on the same experience happening to them and still NO recall. The dealer ship was able to replace the part (in 15 mins) and get us on our way. This was at 5pm when we should have been in NY by 12:30 so the whole day was ruined. How do I know this won't happen again? The same part was installed not the recall part! The 4hr drive back to New Hampshire was the most stressful i think i have ever been not knowing if my truck will just shut down with no notice on the highway with my family. This experience could have killed us or someone else. Please tell every 2016 Ford Explorer owner you run in to..

Explorer as a Tow Vehicle

5
Adrian Salzer on 07/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

We have logged over 15,000 miles towing our 5,000lb Airstream and this car has been perfect for the job!

2016 Needs New Throttle Body @ 8200mi

4
Tom Daly on 07/13/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

I find that the Explorer has too many creature comforts to list and talk about, but like some of the other customers on this site a faulty throttle body causes concern. The Ford has all the appointments that a Euro/Japanese Lux SUV would have at much lower price point. I got stuck with the vehicle in limp mode on a semi-busy road at rush hour with my two boys. Roadside Assistance was very impressive through the whole thing, but by reading blogs and comments on different forms I believe Ford should issue a formal recall for the throttle body. It was a one day fix and I think I am good now. I still would buy the car again based on the value / dollar spent ratio versus high end SUV competition. Love the new LED and LED fog lamps, it's almost like never having to drive in the dark. Brakes are a bit soft and feel challenged to come to a stop quickly. Sound is good and I have had many compliments on the vehicle looks. Some have even said, "nice range rover".

Ford Explorer Nightmare

1
Drking7777 on 07/13/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: Technology Rating: 1 Value Rating: 1

Been. Ford guy all my life but with this purchased have experienced the worse Ford has to offer. Dealership was not the issue ford and ford quality and customer service set a new low that I did not expect. Three weeks after purchase blind spot and cross traffic indicators began to fail, this lead to nag aviation failure, A/C failure, front windows stopped working, seat adjustments failed, seat memory failed, seat massage ceased working in very uncomfortable position, defrost may be on with no way to turn off, and tire pressure alerts (tires were fine). Purchased last Saturday in March 2016 and by July 13 it was in the shop more than I had it ( 16 weeks of ownership - I drove it 5 weeks with no problems and 1 week with the dealership researching the problem and the remaining 10 week is was in the shop. Ford refused to replace. Dealership remove, seats, carpets, headliner, replace modules, engine harness, and still had problems. After taking a new car apart and putting it back together unknown times and a Ford engineer coming twice to work on it - I was then told it was now fixed - it is no longer a new vehicle, it has accelerated depreciation due to all the mechanical issues and I can no longer trust it for what it was purchased for. Ford response is they fixed it - not thier problem. Buyers beware.

I love my new Ford Explorer!

5
Renee Clemetsen on 07/13/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I bought a 2016 Ford Explorer Platinum trim SUV this past June and LOVE IT! There isn't a single option that this car doesn't have in it. The vehicle handles very well and is extremely comfortable to drive. My two daughters love it too (ages 8 & 10). They especially love having a console between their two captains chairs. The 3rd row seating is descent in size and comfort. The interior is luxurious and appealing. In terms of controls, everything I need is right at my finger tips. My previous SUV was a 2007 Mercedes GL450 and it was no where near as comfortable and did not have all of the extra features I have now in my new Ford. My Mercedes was also extremely expensive to maintain and repair. One impressive new feature I have now on my Ford is the park assist. It's amazing to watch the car literally park itself in either a parallel parking spot or back itself into a perpendicular spot with minimal effort on my part. I also love the key-less entry feature and push button ignition start. Overall, I am very happy with my purchase and would recommend this vehicle to anyone looking for a new luxury style SUV.

Great SUV!

5
JoeCool on 07/13/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I can't say enough about how impressed I am with this vehicle. Drives and rides as good or better than anything else out there. Acceleration is good and handling is superb. I am more than satisfied with this vehicle.

Brand new car, still no peace of mind

1
Michael P. on 07/11/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

My second Ford Explorer. We leased a 2014 now we have a 2016. We loved them....up to the point where my wife and 4 year old daughter almost had a horrible accident in traffic during 4th of July. Where to begin...Like most of you, my vehicle, a Ford Explorer exhibited similar issues. Whats different is that my truck is a 2016 with roughly 7400 miles on it. My wife and 4 year are in 4th of July traffic in the Washington DC area on the inside lane. Her exit is coming. So shes about to change lanes when all of a sudden..she has no power to the gas pedal. A wrench light comes on and shes freaking out because traffic was heavy. Several cars narrowly avoid rear ending her. Thankfully she makes it to the shoulder of the road unharmed. Fast forward to today...we finally get our truck back after almost a week. Everyone in the service department nonchalantly brushes aside the fact that lives could have been lost. Now, I have to figure out what to do because wife is so traumatized that she doesn't want to drive, or even step foot in the vehicle anymore for fear of them replacing it with the same part and it happening again. She has contacted her Doctor to help deal with the anxiety she is dealing with. This issue started with the escapes years ago. Obviously they are purposely still using faulty parts. I need help.

FAULTY THROTTLE BODY

4
Christine on 07/10/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 5 Value Rating:

I got my 2016 Ford Explorer in mid August of last year. Today (Saturday) as I was driving home from errands on a busy street, the Explorer started to shimmy, engine light came on and I was basically without power. I "limped" home, called a tow truck and had it brought in to the dealership. It has 8,200 miles on it and I haven't had it for a year yet and the thing crapped out on me!! Thank God this didn't happen to me as I was driving on a busy Los Angeles Freeway like I do during the week!!! I could have been seriously injured or killed due to the vehicle dying on me and someone slamming in to me. The service guy at the dealership told me that he's had a boatload of 2016 Explorers come in with the same problem and that a recall should be coming soon. That tells me right there that Ford is liable. I mean really Ford, you've known about this throttle body problem for a while now. Someone is going to be killed or seriously hurt because of this defect. Is that what you're waiting for?!

Finally, the Platinum is here!

5
EngrCh1ck on 07/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

The Platinum trim, new for 2016, combines all the bells and whistles of the Limited with the power and excitement of the Sport. It adds some really high-end interior finishes and some handsome 20" wheels to the offerings of the Limited, and it truly is the definition of luxury. The ride and handling are superb, and the acceleration is smooth and exhilarating. It is REALLY fun to drive. After months of research, I chose this over other similar vehicles because it had exceptional power (365HP versus 290HP for most all competitors, which you can REALLY feel) and it has more total technology offerings than any of it's 2016 3rd row vehicle competitors--without escalating into the true luxury vehicle segment (like a Volvo or BMW). It's counterparts in 2016 lacked at least one (but usually many more) features such as adaptive cruise, pre-collision warnings, power-fold seats, lane keeping assist, parking assist, front camera, power-folding mirrors (with auto-fold), rain sensing wipers, ventilated front seats, heated rear seats, intelligent access (based on proximity with key on your person), remote engine start, adjustable pedals, and door keypad entry. Yes, this is an expensive vehicle. But, it truly compares more with a higher-end model, like a Cadillac or Lincoln, than it does with it's true competitors (GMC, Toyota, etc.) in this segment. If you are looking for THE BEST 3rd row SUV for a great value (meaning, not luxury vehicle), this is it. If you just want the cheapest 3rd row SUV, then this is obviously not your market. But, if this is your market, or even if you're looking in the luxury market, this may just be the vehicle for you--unless other manufacturers make some pretty decent changes in 2017. I am thoroughly impressed and extremely happy with my purchase. Update January 2017; 7700 miles: No major issues to report. I have had a problem with my front wipers--and had the dealer replace both the blades and the arms (at no cost). The driver side was especially bad. It would not make good contact with the windshield and would leave streaks and sections of water. It wasn't extreme, but it was directly in my field of vision when driving. I'm not 100% pleased, but it does appear to be improved upon installation of new arms. I may try some other brands of blades to see if it is just the OEM brand. I saw an Amazon review of a 2016 Explorer owner who bought the OEM replacement from Amazon, who also said his originals and the replacement streaked. So, I believe this is just a poorly designed part, and I will be trying the aftermarket brands. Other than that, I've had no problems, and I am still HIGHLY pleased with my Explorer.

Throttle body issue

2
Jth on 07/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 4 Value Rating: 3

Do not buy this car unless they agree to change the Throttle body before you leave the lot. My 2016 shut down on me while I was making a turn into a busy highway. Thus could have been bad. Shame on you Ford for not issuing a recall. Now my rear AC is acting up. Strike 2. I have only made 3 car payments! I am disappointed.

Throttle Body Issue

5
Tanisha S. on 07/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

I was driving through a bad neighborhood, completely intending to hit the expressway when the system chimes and a wrench appears then the engine light appears. Immediately I lose the ability to accelerate. Scared to stop I literally coast/idle to a safe area for the FORD roadside assistance to come get me. The driver said he already picked up 6 Ford Explorers in the last few weeks with the same issue. WTF! I only have 8200 miles on it. Waiting to hear back now.

THROTTLE BODY ISSUE

4
Rachael on 07/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I have a lease with less than 6,000 miles on the vehicle. I was on a major highway with my 3 year old child when going from 80 mh the car just completely came to a complete stop. I was hysterical crying. The manager at the service dealer informed me shut the car off and restart the vehicle I did it multiple times till finally it started again, he informed me to try and drive it and or call the tow truck i called the tow truck and was informed over an hour wait. so i proceeded to drive to get off the major highway, the vehicle shut off another 5 times before getting off the major highway. The dealer had my vehicle for exactly 17 days waiting on the part. i was hoping it fell under the lemon law being its a lease. My service manager stated he can't guarantee it not happening again. I really am not comfortable driving this vehicle not knowing if this problem would occur while the road with my family.

Fix faulty THORTTLE BODY before purchase!

3
Lumpy Trooper on 06/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Purchased this vehicle 3 days ago and the throttle body when out on us as we were getting onto the freeway. We could have be in a serious car accident. FORD is knowingly selling people these cars playing Russian Rullete with you family's safety and lives. The part has been on back order for months and the internet is lighting up on this issue with these cars yet FORD has failed to issue a recall even now. At the dealership they begged me to keep my car because giving me a new one would lose the dealership so much money. Like I give a damn about their profit after they knowingly sold me a vehicle that puts me and my family at risk. Do your research on customer complaints about the SUV and ask that the part be replaced before purchase if you really are shallow like me and still want the car for its sexy body. Or get smart and buy a Toyota.

Another Throttle Body Issue - VERY Dangerous

3
Explorer29 on 06/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 2 Value Rating: 3

My 2016 Explorer only has 7,300 miles and hasn't even had its first oil change yet. Last week, while driving on a major highway at 70mph in the center lane, it just shut off. I'm so lucky that I didn't cause an accident. Finally got it working again and was able to get home. The dealer scheduled it for service but didn't seem concerned and it would be a week before they could see it. The next day, it did it again on another major road 4 TIMES. I barely made it home and then called a tow truck. It's been at the dealer now for 6 days. The Throttle Body Sensor is on backorder (probably from so many cases) and they have no idea when it will be in. They would not offer a rental car because I didn't pay for the extended warranty. So not only was this VERY dangerous, I'm now without a vehicle for almost a week or more b/c of this. Ford should at least offer a rental car. Update on 12-29-16 with 11,000 miles. Ever since the throttle bottle sensor was replaced, I've had several issues with this Explorer. The computer doesn't work right: Memory seats don't always work (once it moved my seat all the way forward while sitting in it), the volume on the blue tooth and navigation change on their own, the lane change assist doesn't work right, the side mirrors get stuck in the closed position, there is a delay in the acceleration and several other issues. Took it in for service and they couldn't find anything wrong because they said the computer didn't show any problems. Hello? The computer isn't working right!

The scariest experience of anyone's life

1
Very dissappointed on 06/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Please stay away from this SUV. 3,760 miles on the car. Going 57 mph and the car completely shut down on a busy highway. Could not go forward, backwards or get out of the way of any cars. This needs to be addressed and stopped now before anyone gets killed. How can Ford continue to sell their vehicles with this serious problem? I heard it happens in the Fusions, F150's. How can this be?

Don't buy a 2016 FORD EXPLORER.....

1
A on 06/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 3 Reliability Rating: Safety Rating: Technology Rating: Value Rating:

My 2016 Ford Explorer was purchased in March. It has about 6,000 miles on it and it completely stopped in the middle of the road. I'm so disappointed.... A 50,000 dollar car should be made a whole lot better than this. This is happening to all of the 2016 explorers as I just so happened to drive a rented one while on a business trip and the same exact thing happened. I guess I have bad luck!!! we need to complain this is absolutely not right!!!!!!!

Poor Quality Ruins An Otherwise Good Product

3
Lovecars on 06/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 3 Value Rating: 3

I wanted to be among the first in my neighborhood to get the new 2016 Explorer and so I did. Now I will be among the first not to get another one as my lease is up soon. Here are the problems I've had which are driving my decision:check engine light goes on at 300 miles, take to dealership, they say it's fixed, then it goes back on again. Take it back to dealership, they get it to turn off, then it goes back on again. Now it has remained off. Side auto retract mirrors are a great idea, unfortunately they now creak like haunted house stairs when they retract. Power windows chatter when you press the down button. Dashboard periodically whistles and it's not the a/c, it's something else. Out of the clear blue, when you lock the door, the drivers seat moves to a fully reclined and fully lifted position, the mirrors move to a weird setting. Lastly, the seats suck. Very uncomfortable and cheap-feeling leather which is showing a lot of wear after only 25,000 miles. It feels like you are sitting on instead of in the seats. Very poor thigh support and I am only about 6 feet tall.

Don't Explore this Explorer! Throttle Body Fail!

3
K&M on 06/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating: 2

My wife, 6 year old daughter, and dog almost stranded because of throttle body failure at just over 8,000 miles with no warning. This thing is not safe nor reliable and will most certainly cause death or injury, and Ford already knows it's an issue but will not inform or warn you ahead of time. My wife was driving when the vehicle just shut down to an idle on the highway. Luckily it was early and traffic was minimal. The part is on backorder with no estimated time limit for repair. If you plan on traveling or exploring the great outdoors away from home, think again before purchasing the Ford Explorer. It is totally unacceptable for a brand new vehicle to be this unreliable and unpredictable to just shut down anywhere at any time without any warning. Very disappointed in choosing this vehicle I thought would be safe and reliable for my family. Now, even after it gets repaired, I cannot trust or take another chance with it and will be trading it in as soon as I can, even if it means going upside down.

3rd time could be a charm

5
Gregg Garland on 06/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

This is my third explorer. This car is so comfortable and smooth it's incredible. I recently rented a Lincoln MKz and it was so quiet and smooth, I rate this Explorer about the same about of smooth quiet. The only issue I have is the push off. The immediate exceleration is awful, once you ramp up the car moves and you have to watch yourself. It's so smooth I forget how fast I'm actually moving. Seats are comfy, the whole family loves them. The entertainment right at your finger tips is a joy. Being able to listen to text messages and voice mail was an added plus. I will not text or read text or even talk on the phone and drive. This makes this a bit safer and easier to deal with.

LOVING the Explorer Sport

5
Ryan on 06/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

We had a 2011 Explorer, and I'm very pleased to say that every little thing that annoyed me in the 2011 model has been totally addressed in the 2016. Real buttons for climate controls, remote start works from more than 10 feet away, and automatic climate control works much better, for example. I'm a "driver" and I enjoy a vehicle that can handle itself properly and isn't "lazy". The Sport checks all the boxes. I'm very pleased with the throttle response, which is typically terrible in an automatic transmission vehicle, but it is very good in the Sport, making the explorer feel very eager. The ecoboost engine really pulls nicely, especially from 40-80+ mph. Steering response is great, and the explorer stays nice and flat in the turns. Good solid road manners over uneven surfaces. The interior is very comfortable. I love the red stitching on the black leather, looks very sporty. Fit and finish is very good. I purposely bought our Explorer without the adaptive cruise control and collision warning system, because I hated those with a passion in the 2011 we owned. Literally HATED them. Ford has nailed it with the 2016 Explorer Sport. I only have one complaint. The driver's footrest is a little cramped. That's it. That is the ONLY thing I can think of to complain about. Its a really great vehicle.

THROTTLE BODY FAILED!

2
Stranded on 06/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 3 Value Rating: 1

Little over 8,000 miles the throttle body died on a busy roadway. Ford Roadside assistance is a joke! Wrecker was dispatched and a 1 hour forty five minute wait time was estimated. Guess what? That time was extended to another two hours! Called my own personal wrecker service and they were there in 20 minutes. After a three hour wait, I got to the dealership after closing and was unable to secure a rental or loaner car. Another hour or so wait until I could get a family member to pick me up. Listening to the throttle body problems, guess I am not the only one! With the cost of this vehicle, makes one wonder if they could have went to GM and got more bang for the buck!

Throttle body died, keep away from this car

1
JY on 05/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

My 2016 explorer throttle body just died today on a busy highway. Car speed dropped suddenly from 60 to 20 mph. It was so dangerous. The car has only been driven for about 7,700 miles. Tolled to a dealer and was told there are almost three weeks of backorder for the part. I guess there are a lot of cars that have the same problem. No loaner car was given and I had to pay for my rental car.

super

5
Al Gordon on 05/24/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Great vehicle, but very pricey.

5
Keith HB on 05/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 5 Value Rating: 3

This is an excellent SUV, and my purchase choice after detailed review of the competitors. Ford is excellent to deal with and the have produced a quality product with this vehicle. Having realistic expectations of how an SUV will be after the initial purchase honeymoon has worn off is important, and you have to understand that you will not get the mileage (MPG) nor the ride comfort of a regular car (sedan). It is after all an SUV. The fuel economy is fair but I did not expect it to sip fuel either. The controls / instrumentation are complicated for those not accustomed to technical navigation through screens of available data, but it's also intuitive enough for the average user to get up and running fairly quickly. The only negative is the price (but I knew this going in). $40K + for the decently equipped mid-size SUV is a lot of money and the price rockets as soon as you get into additional options.

Throttle Body Malfunction Turned it into a Lemon

2
Paul on 04/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 2 Value Rating: 2

Great car up until the electronic throttle body broke at 8,700 miles on the highway. Ford apparently had a "nationwide shortage" on the part needed and after weeks of waiting, they offered me a refund under the lemon laws. Luckily, Ford has been cooperative but it's taking a lot of time to get this refund.

Watch out for the throttle body!!

2
Peggy Frazier on 04/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2 Safety Rating: 4 Technology Rating: 4 Value Rating:

Apparently, the throttle body on a 2016 Ford Explorer goes out, on average, at 8100 miles. Mine went out in the middle of a very busy interstate at 8200 miles. Ford Roadside Assistance very kindly contacted a towing company and said they would have it towed to the nearest dealership in Jackson, MS. After driving a limping car to the side of an extremely busy exit, I received a computer generated call saying the towing company would reach me in 1 hour and 15 minutes!!! In the meantime, cars are whizzing by me. I took it upon myself to call the towing company who said they had a man 5 minutes away from me. Sure enough, he was there in 5 minutes. Then, when I reached the dealership, they had no idea what I was talking about and acted more or less unconcerned that there was a tow truck driver sitting in their parking lot wanting to know where to put my car. I assumed that Ford Roadside Assistance would have contacted the dealership and given them a heads up. Not the case. After waiting in the service department lounge for a while, I was told that my car would not be looked at until the next day. But, Ford would rent a car for me in the meantime. Then I learn that Ford, apparently, uses only Enterprise Rentals and the only car they would put me in was a Ford. Unfortunately, all of the Ford cars in Jackson, MS, at Enterprise Rental, had been sent to Texas in the wake of a hail storm. One car remained - a Mustang. I am a 62 year old woman with a not so good back. I thought I would be using it for, at the most, a day, so I could stand it since I had no choice. The next day, I was told that it would take a week for the new throttle body would be in. At that point, I told the dealership that I needed to go home, 3 1/2 hours away, and that I needed another car. Terribly sorry but nothing else is available. I did drive the mustang home and I was given (after insisting) another Ford car by the Enterprise Rental Company in my home town. Today I learn that the throttle body is back ordered for AT LEAST TWO WEEKS! Supposedly due to some catastrophe. I have to wonder if the catastrophe is that the part is so defective that Ford is having to replace so many that they are back ordered. Also, will I ever trust my car again? Will the new throttle body fail after 8100 miles???

2016 Ford Explorer Sport

5
Tim Holt on 04/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Above the average price of an SUV. I love all the room the driver seat has, and power the sport has. I also love the rear seats that fold on their own. Too much to list.

Getting parts a mystery

2
Bluejay6 on 04/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 4 Value Rating: 2

Bought 2016 Explorer LTD in August. Enjoyed car ran fine including a trip to Florida. Middle of March with 13,000 miles car went into "limp home mode" which caused loss of speed, power and safety. I went from 55mph on the expressway to 8mph with giant trucks on my tail. Needed a new Electronic Throttle Body, none available anywhere in the country. It's been TWO weeks so far without any fix in site. Ford has not stepped on this one, very poor customer relations. It's a nice car, lots of cool gizmos and doodads, but this problem has soured me on Ford and this car. Be wary

Front Driver seat very Uncomfortable

5
S. Vannoy on 04/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating:

First Be ready to re-place the Throttle body Air intake Bet - 9,000- 13,000 mile mine went out in the middle of traffic at 10,000 mile I've read that several other owners parts went out also on the 2016 Explorer. I've had 6 other explorers over the years and my wife has had 3 and the driver seat on the 2016 is the most uncomfortable that we have every had, beside that we love the explorer .

Great family SUV....Horrible My Ford Touch system!

4
Tony Capitule on 03/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 1 Value Rating: 5

We love everything about our Explorer Sport with the exception of the My Ford Touch Sync System. We originally gone one in Jan of 2016. Two weeks into having it, the the My Ford Touch system stopped working. We couldn't get the audio feature to turn on, including with pushing the power on/off button on the system. We calling the service dept, they had no idea what I was talking about and basically thought I was stupid because I didn't know how to turn the radio on. We needed to do three master resets of the My Ford Touch Sync System before it started working again. NOTE: when it's not working, voice recognition also doesn't work. Two weeks later it happened again. The audio feature generally turns on automatically. If you had the system turned off, you would just hit the power on/off button and the radio, bluetooth, etc would start playing. When it's acting up, nothing works and no buttons help except for doing the master reset multiple times. We brought it back to the dealership where we purchased it and they said they've never seen this happen. Ultimately they gave us a new Explorer replacement. We've just hit approx 850 miles and now this new Explorer is also experiencing the same exact My Ford Touch Sync System issues....sooooo frustrating. The next time it happens, I'm going to bring it back to the dealership while it's malfunctioning so that they can see the problem and hopefully find a resolution as I don't want to swap this one out again. VERY DISAPPOINTED WITH MY FORD TOUCH!!!

Exploring with the new Explorer

4
Stan Sala on 03/03/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

Nice ride for a truck. Feels very comfortable and safe. Handles well. Took it to the snow and had no problems with the traction. Not happy with the location of the drink holder in the back seat. Easy to step on. Great navigation and wifi hook up. Good storage space and easy to navigate the seats. Good mileage for the size and weight, not happy with the size of the gas tank. The tank is too small. Had problems with the fuel delivery system. Almost was in an accident as the vehicle would barely move due to a problem with the fuel delivery and monitor system. Took it in to Ford for repair. I think there has been a recall on it since.

SERIOUSLY?

2
Johnny H on 02/27/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 2 Value Rating: 2

I purchased a 2016 XLT in white platinum with dune leather, moonroof, 20" polished wheels. The dealer said it had every available XLT option other than 4WD. MSRP was around $42,500. I test drove the car during the day and then purchased it at night a couple days later just as the dealership was closing. As I drove off the lot, I realized the car was very dark inside. The ceiling is black, the interior lighting is minimal and the visibility is poor. I have a 2014 Expedition and it has much better visibility and is easier to manuveur than this Explorer (I noticed Car and Driver expressed similar complaints about the Explorer in its review of the 2016 model). The Expedition also has beige colored ceiling, which makes a huge difference, as well as a lot more interior lights. Why would Ford put black panels and ceiling inside a car with tan leather? Speaking of the leather, it's very cheap, and instead of making it uniform in color, the fronts of the seats are tan and the back are black. The door panels are also primarily black, giving the interior a very cheap look. It gets worse. When I got home, I realized it did not have a universal garage door opener, and when i called the dealership about this, they advised me that one could not be added. $43K and no universal garage door opener? Give me a break. It never even crossed my mind to check if it had one because every car i have owned since 1996 has had one. The stereo is also a joke for a $43K car; it sounds like a one-speaker radio. In summary, the Ford Explorer XLT, even when loaded with all available options, is bare bones and clunky and I could never recommend it to anyone. Come on, Ford!

New owner with less than 3000 miles

5
Bob Stewart on 02/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating:

The lane guidance and adaptive cruse take a little bit to get used to the automatic functions. These features work well but are unnerving the first time used. Handling, braking and acceleration are excellent better than my previous Mercury Grand Marquis V8. Auto wipers are somewhat intermittent in operation and sometimes not as effective as they should be. Second row seats have good leg room, third row seats are tight for adults. Heated, cooled and massage front seats are great for a long drive. Ford should offer a running board option as vehicle is a high step up without running boards. The only negatives on the platinum model that I have found are the lack of fitted running boards and the Ford MySync Touch being the older Sync system. The phone Bluetooth functions are limited to read text and no speech to text function available. The brake assist should be improved to not just flash warning bar and increase brake response but system should apply brakes to stop vehicle.

Looks Matter + Reliability

5
Terry Robertson on 02/22/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I am a long time owner of Hondas and Toyotas, but with the positive changes of reliability ratings overall, it finally made sense to look again. Have to admit we purchased in part because of exterior and interior looks. Honda Pilots now look like magnified CRVs. I could not tell inside the Pilot if I was in a $30K family van or in a $45K SUV. Highlanders now have those bulging red rear lights and that pleasant open-mouth whale shark grill. The Explorer just looks better. Looks and reliability count for something :) Update: just replaced the standard fog light bulbs with brighter/whiter LED bulbs, easy to do.

Exploring My Explorer

4
Sandy Jackson on 02/11/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

Overall the 2016 Ford Explorer is a great vehicle. A few changes would make it an outstanding vehicle. The Sync Center boasts about the SD drive and USB. However, the SD drive is unavailable if the navigation system is being used -- a second SD drive would be great. The navigation SD should also have a lock of some sort on it. I was advised to remove it whenever the vehicle is serviced since the drive is a popular item to steal. Also, there is no auxiliary speaker connection for the older model MP3 players and no adapter is being offered. There also needs to be an option to turn off the hands-free lift gate option. This option could pose a problem if you are in a crowd with the keys in your pocket and your vehicle not in your view. There should also be a side step purchase option for the shorter people to aid in entry and exit of the vehicle. I was told if side steps are installed after market it could possibly negate my warranty because of the possibility of nipping hidden wiring. Lastly, the area for resting your non-driving foot is over a hump and not flat for comfort and the seats are a little short - another couple of inches would have been nice. These are just adjustments that would suit my lifestyle. The vehicle is beautiful and a joy to drive. I JUST WANT IT ALL.

Midclass at a high class price

4
Esther on 02/10/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Love the car BUT the 2016 has less standard options than my 2014 Explorer. 2014 purchase price was the same but much more luxurious drive. I'm sorry we traded in the 2014 prematurely.

great suv and handles awesome! steering is great

5
[email protected] on 02/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

over all its great vehicle

5
Tony Moon on 01/26/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

None

Daughter's 2016 vrs my 2013

4
Gregg Miller on 01/23/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

We have a 2013 Explorer and LOVE IT. One of the best vehicles I have owned (hope it stays that way). This is our 3rd one. I have always found Ford seats to be the most comfortable in the whole industry. I have a bad back and so does my daughter. Congenital defect. We need perfectly flat back rest in any seats. My 2013 is so comfortable we both sit in to when our backs bother us, it is like therapy they are so good. My daughter bought a 2016 Explorer, same as mine. They did some "face lift" to it but basically the same vehicle. She and her husband love it in every way, except they RUINED The SEATS. They are so bad she cannot hardly drive the car. I cannot stand them. They have bulge in the back rest that will not go away. My power lumbar completely retracts and the seat back is flat. Her's will not do that. When the lumbar is retracted there is still a bulge. The dealer was going to offer to take the power lumbar out, but when they checked closer the seat itself was made different then mine and has a built in bulge to the backrest, the reason when you deflate or retract the lumbar it is still there punching you in the back. She has had to try and design a wedge pillow to try and get rid of this. My other daughters Fusion has power lumbar and it also fully retracts and it very comfortable. It also is a 2013. Mine and her's (2013 and 2016) are great in every other way. If the seat bulge is good for you, they are great SUV's. For the rest of us, Ford please fix the seats to what they were and have been for years, the best.

Another Great Explorer

5
Dennis Sivells on 01/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

This is the third Explorer I have owned and is the best so far. I got a Limited which is loaded up and it has not disappointed me in any way. Love it! Update: Now that I've owned this vehicle for a while I know all the good and bad. The vehicle is extremely comfortable and all the bells and whistles continue to work without any problems. I occasionally pull various trailers and even though this has a Class III hitch and trailer package, I feel it doesn't pull up to 5,000 pounds safely as advertised in the owners manual. It is just too much weight for this front wheel drive vehicle to pull safely. One interesting note: the third row back seat messed up on me while opening and closing it. The Ford dealer figured out the second row back seats need to be pulled forward just a bit before opening or closing the third row seating or that last row will "jump the track" and you'll have to go into the dealer to get it fixed. That is a design issue which Ford needs to address. The road noise can get a bit loud on Texas highways but nothing out of bounds. I continue to love the vehicle overall. Update: I've had this vehicle a year now and have had no problems at all. I am noticing the tires seem to be wearing out prematurely which is ridiculous considering how much new tires will cost. I absolutely love this vehicle for many reasons including I am constantly putting down the third row seating to make cargo room. It only takes a second to reconfigure the back end and we do it all the time. My wife loves this feature probably more than I do.

Love my 2016 Explorer XLT

5
John D. on 01/14/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating:

Very comfortable, refined, and looks great. Only have 1000 miles on it so far, but it is performing excellently.

Major Disappointment

2
John on 01/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 2

My Caddilac SRX and Three Murano's were great cars. Not a single issue with any of these recent cars from the beginning to when I traded them in, all had over 50,000 miles at trade-in. My new 2016 Limited Explorer is have issues with less than 2,000 miles. Pump that runs the seat features sounds like a hamster cage, rear tire inflation sensor defective and causing alarms to go off every 50 miles. No way to disengage rear door from opening with your foot -- doing anything with a hitch, bike rack, boat trailer, and so on can cause the door to open or close. The door has hit me in the head several times along with closing on my bikes. The Car down and up shifts all the time on basically flat roads. Brakes are grinding, and the luggage rack, specifically the rails are not open thus not allowing for your to tie down anything around the rails. I can't understand this concept for an SUV that potentially could be used to strap on top kayaks, boats of all sorts, or really anything.......very bad design. I can not longer use my Thule mounts and the cross bars only have three adjustments not allowing proper spacing to mount luggage/ski carriers. Called Ford Customer Service and got the total brush off. I went to a local dealer in Naples Florida and they said make an appointment a week out and we'll look at the issues.......will need the car for a couple of days and no loaner! I have a broken cup holder in the rear seats and the local dealer has had the parts on order for over a month and a half. I made a bad decision with this vehicle.

almost had it!!

3
m j on 12/31/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 3

just turned 1000 miles on 16 platinum btw I am a died in the wool ford customer !! this is my wifes new car wanted luxury and this is close acceleration,ride and handling are great seating comfort not so good leather is hard and seats are too short testing beforehand would have prevented this problem should have had more wood trim and platinum badging on the interior no storeage on the dash for any carryalong stuff. side pockets useless middle console inadequate leather on front bucket seat already wrinkling up overall a fun car to drive but shouldnt be bought as a luxury car but as a nice ford sport utility

Explorer continues to be #1 with my wife and me. W

5
Tom on 12/22/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

This is our 4 5th Explorer with our 1st being bought the 1st year they came out. We continue to have great experience with the Explorer and look forward to the new one being just as reliable as the previous ones.

First Impressions

4
Stew on 12/21/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: Safety Rating: Technology Rating: 5 Value Rating:

Have owned this vehicle for 2 weeks. Took it on its first real road trip this weekend. Approximately 3 hours one way. The engine responds very well and gets up to speed quickly. Do to the quietness of the cabin and the smooth ride you may be going faster than you think. The electronics in the vehicle are way better than comparable cars in the class. A lot more bells and whistles for the value. We had owned a BMW X5 prior and looked at those prior to purchasing this car. We also checked out the Lexus and the Audi's. For the price with all the options you can not beat this car. The interior materials a very nice and stylish. top notch leather, beautifully crafted and stitched. Instruments are well laid out and easy to see and understand. Heated and cooled seats, heated steering wheel, heated rear seats. Cargo space was a must for our family and the rear area with the seats folded down hold golf clubs length wise without an problem. The third row seats are fairly nice and in a pinch work well. They have better leg room than the competition. Cons: - Driver Seats - While they may look pretty, they are not the most comfortable for long drives as previously noted. One reviewer noted the seats were to contoured. I find just the opposite, I wish there was a little more bolsters and the side of the back and the seat. Along with that it has been noted the seat feels a little short. Not quite enough thigh support. If the seat tilted back and lifted the front edge a little more that might improve this. I also have a 14' Ford Raptor, and I wish they would have put those seats in this car. Dead Peddle - Or the location the left foot sits while driving. This is just plain weird to me. I'm not sure what the engineers where thinking. There is a distinct lack of space if you try to stretch out your leg. I am not particularly tall at 5'10" and if it bothers me I know it will be an issue for someone taller. I found that I had to keep my left bent in a 90 degree angle for the ride in order to be comfortable. For 3 hours this was not that bad but I have the feeling that for longer trips it will become an even bigger issue. Overall, the car offers a lot for the money and the appointments are nice. Would the negatives be enough to prevent me from purchasing the car again? I don't think so. This car is my wife's and the seats fit her fine and she has no issue where the foot sits. I will either deal with the dead peddle issue or let her drive.

2016 Explorer

1
Jay Chesley on 12/13/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Just purchased a 2016 Explorer and had the following problems within 200 miles and Ford will not repair stating it is normal. 1. Clunk in driveline. 2. Smell of Gas 3. Knock in Engine 3.5 Twin Turbo. 4. Seat covers coming off. 5. Tran slipping

Loves this car conditionally

4
Jim Ives on 12/12/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: Technology Rating: 4 Value Rating: 4

I went to the Explorer Limited after having a MKX. What I like about the Explorer is the light steering, the room with all the seats down, and the third power folding row seating. I have the two seat configuration in the 2nd row to allow for moving them back or forward for more legroom in the third row. I wish the auto fold didn't fold and tilt. I usually only want to fold the second row rather than tilting. What I'm not pleased with is the short drivers seat, and the narrowness of the seat. Far more uncomfortable than the MKX. I'm not the smallest person, but not overly large either, and they feel like a kid's seat rather than an adult's seat. I think they are more suited to a lean person. I am also not pleased with the power plugs. They are nicely placed, and I like the 110 plug in the front console. The problem is they aren't always on. They shut down not long after shutting down the car. When camping, I need an always on plug to recharge a lithium ion battery I have, which means I have to run the car for 3 hours to recharge it. This was not the case In my MKX. I like the adjusting pedals as my wife has shorter legs than me, I like the 3 seat memory buttons, and the power tilt wheel. I also think the voice recognition has improved. The phone hang up button works much better than my MKX. One last issue is the stereo. It is awe full. I bought the best one they had for the Explorer, and it has little bass and now high end definition. I know I was spoiled with the THX in the MKX, but this one is awful. All in all, I like the car with just the few issues I show above. If they fix those items, I would buy another one.

Posh and Vroom, Vroom!

5
Kristina Fentress on 12/06/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I was hesitant about spending $50k on a Ford Explorer. I looked at Lexus and Range Rover pre owned... The 2016 Platinum Ford Explorer blew the other two away in every way. I love my car. My husband has a Land Cruiser Range Rover, mine is much better (electronics, 3 USB ports that charge in 1/2 time, the stereo rocks, the engine, the massaging chairs, I could go on and on).

Nice vehicle...but oh, those seats!

4
paul dekoekkoek on 11/16/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 5 Interior Rating: 5 Reliability Rating: Safety Rating: 5 Technology Rating: 5 Value Rating:

Full disclosure--I'm reviewing based on a week traveling with this as a rental vehicle as sort of an extended test drive before making an expensive purchase! Maybe this won't get published as a result and interpret accordingly. I've read all the online reviews of the 2016 model, looked at all the specs, compared to several other competing models that I've researched and test driven, and had some extended seat time before arriving at my conclusions. Disregard required ratings for things that can only be evaluated with months and years of ownership time like reliability, maintenance costs, etc. under the "Reliability" and "Value" categories. Overall, this is a great vehicle and I understand why many people ultimately decide to purchase one. It has the combination of luxury, styling, technology and performance that's hard to beat. The turbo v6 is a treat and I averaged 22-23mpg across over 500 miles of driving 70-75mph. City mileage in true urban/suburban traffic leaves a bit to be desired as I was more in the 12-14mpg range then, though perhaps not appreciably different from the normally aspirated standard v6. I also appreciate the lane-keeping assist (though not always reliable even when lanes clearly painted and favorable conditions for it to work). Most of the electronics and "Sync" were good, though I kept getting a "usb input error" message on screen from one of the charging ports used to charge phones that I don't get anywhere else. Will chalk that up to Microsoft and perhaps the next generation Sync3 on next year's model will improve some of these little annoyances. The highway ride is quiet and smooth, with minimal steering adjustments required to keep it tracking straight. I enjoyed driving it and all the electronic parking aids are useful though I didn't try the parallel parking assist. In the interest of keeping this review fairly short, won't go into all the details of everything I checked, but overall found the technology and features in this model to be very good. It's not going in my garage, however, for one simple reason--seat comfort. I plan for this vehicle to be the family roadtrip hauler and this is the fatal flaw for me. I can nitpick a few other items that I wasn't thrilled about, but could learn to live with, but seat comfort is a major problem area for me at least. Even with the Platinum's "Nirvana" leather and seemingly infinite amount of adjustment (including massaging seats), I eventually developed significant lower back pain over the course of many consecutive hours behind the wheel. I'm not sure if the highly inboard dead pedal placement is part of the equation, but the seat cushions' contours felt too narrow and the bottom cushion too short (at 6' 1", I'm not tall enough to expect that to be an issue) resulting in sciatica symptoms. I tried to wish them away as I really liked the vehicle enough to strongly consider buying one. Could just be the way it fits me, though I'm apparently not alone given what I've read here and elsewhere. For reference, both the Dodge Durango and Toyota Highlander (the latter with it's inflatable front seat edge extender for more thigh support) feel much more comfortable to me. There may be other vehicles in this class with even better seat comfort, though I have ruled them out for other reasons. My recommendation--try to get some extended seat time to confirm long-haul comfort if traveling on long trips is part of the intended use. Such a nice vehicle, though it won't work for me.

Wife's SUV

4
Gabriel Gonzalez on 11/12/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

Power and ride comfort are pretty good as acceleration lags a bit. We hadn't brought a new car in 10 years so we are very impressed with the technology in this Explorer. I drive it on the weekends and really like it. Only downside is fuel economy, not as good as I had hoped. If you can afford it, go for one with ecoboost. It's been over a year now, and we are still enjoying the Explorer with no repairs or "adjustments" that are sometimes common with new vehicles.

They hit it out of the park!

5
Jack M on 11/06/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

The Platinum trim takes an already outstanding SUV well into the luxury class. I had planned to buy a Limited, but decided to go all in for the Platinum since I wanted most of the advanced features anyway. What a nice upgrade! In addition to all of the features, the interior is replete with stitched leather. My other vehicles are Mercedes and BMWs and I have to say that this vehicle experience is on par with those marques. A friend of mine said he preferred this leather to that of his high-end BMW. Multiple valets have favorably compared the vehicle with Range Rovers. Included with the Platinum is the 3.5L Ecoboost engine from the Sport. That engine is smooth and very powerful, almost telepathic. Acceleration is butterly smooth and you get to your desired speed almost as soon as you think of accelerating. I do not understand the other reviews that complain about the seats. My wife and I feel they are quite comfortable. They can even massage the knots out of your back. However, I do wish there were more room for my left foot. The wheel well intrusion may be uncomfortable for some people. I suggest that you evaluate that yourself. Particular likes: - Performance of the 3.5L Ecoboost engine - Styling - Interior treatment - Auto high beams - Adaptive cruise control - Quite ride Dislike: - Limited left foot space for the driver. I am very happy with this vehicle so far. It has far exceeded my expectations.

Upgraded from the 2011 Escape.

5
Richard McKeever on 10/25/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I bought the Base Explorer. I had the XLT Escape. I don't miss any of the features I had on the XLT. I mainly wanted a SUV that had 6 cylinders, and this came standard. I Love my new Explorer! Plenty of power, smooth ride, excellent steering. Just got back from a 6 hour there and 6 hour return trip. I have a herniated disk, and my back felt great after the long drive. My wife loves how it feels on the road, and how quiet it was inside. I averaged 25 miles to the gallon on the highway, and 18 in the city. It is very comfortable, and the sound system is great. The only thing I was disappointed with, was that I couldn't add the factory fog lamps to it. Ford should add the harness to it for those that wish to add them to it. Oh well Ford's loss. I highly recommend this model to family and friends. In fact I already have.

The Thrill of Driving an Explorer Sport

5
Glenn Porter on 10/23/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Wow, I love this car and I love working with my Ford dealership, Jim Burke Ford and Nicole Martinez, who helped me decide on the Sport over the rest of the Explorer lineup. This vehicle has passion for the road, even when there is no road because of the full time AWD and the off road settings, and it is better appointed than my previous Mercedes S class, and the cost of ownership is much lower. The Mercedes tuneup runs in the mid $450 range, the Explorer is $39.95 for its services and it is a lot more fun to drive. I tried out the Land Rover and the Lexus, but none of them have the styling and features this vehicle has, and the others are much more to maintain, and frankly, they are ugly in comparison to the new lines of my 2016.

OMG I love this car!

5
Jill on 10/22/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I have read many people saying the driver's seat is uncomfortable. I had the 1997 and 2000 Explorer - and this one is more comfortable for me. My seats even massage! I absolutely love this car. I just wish there was more cargo space in it.... Update more than 6 months later. Still love this car! It is so comfortable and drives like a dream. Love it!

Honest Two Month Review

5
N on 10/13/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: Safety Rating: 5 Technology Rating: Value Rating:

We have had our 2016 Sport for two months now. It replaced a five year old Chrysler minivan. Before buying the Ford, we compared it to the 2016 Honda Pilot, 2015 GMC Acadia, and 2015 Toyota Highlander. All vehicles were the top trim models. We liked the Ford best overall. So far the only issue has been a bad tire pressure sensor, which was at bad at purchase and was replaced the following week. As far as the seats others have been complaining about: I am 5'11, 220, and have a 36" waist. My wife is 5'6, 170, and is a size 16. Once we adjusted the seats, the comfort level is fine. We have the heated/cooled leather seats. The vehicle is quiet, punchy, handles well, and has plenty of interior room for three teens and a child. The storage room behind the third row seat is decent, more than any of the vehicles we tested, but not as much as a minivan. This is one of the only downsides and we know it switching from a minivan to a suv. My only other issues would be the hood (seems bigger than it needs to be) and the touchscreen. I like buttons and switches, not touch screens and different menus to change settings. Overall a good vehicle so far.

Ohhh

5
Al on 10/07/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 3

Great vehicle so far...my only problem are the seats...what was ford thinking ...if you're buying this suv consider that you'll be upgrading the seats some how

My Back Hurts

1
Joe on 10/01/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

The "drivers seat is a nightmare" compared to sitting in my 2010 model. It is comparable to sitting on a wooden box and I am uncomfortable even on short drives. The adjustments do not help. The seat cushion is about 6 inches to short which leaves my legs in the air and puts pressure on my back. I feel discomfort almost immediately. What a shame that somebody thought it was a good idea to ruin the excitement of having a new car. I don't even care about the other options. I can't get past how uncomfortable it is. What a mistake.

comfortable and silent cabin

5
Paul on 09/23/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 5 Value Rating:

Excellent handling and comfort. Better shift quality than other available competition.

Horrible drivers seat! Hurts my Back and Butt.

1
Sheila K. on 09/20/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 3 Safety Rating: 1 Technology Rating: 4 Value Rating: 1

Make sure you test drive this car. My butt falls asleep, the length of the seat is too short and puts pressure on your thighs the back of the seat is hard and the way the lumbar is built puts pressure on my back. My back actually hurts when I'm not even driving in it now. The arm rest console is too far back so I can't rest my arm when driving either. It's also hard to get in and out because there isn't enough room between the steering wheel and the seat. It's really hard to see out of also. Also the phone charger won't charge the phone when you aren't in the car. It has an extra mirror for blind spots and it annoys me because it seems like its in the way of the full view of the mirror. And it seems like too much thinking to look in both mirrors. Also only the large part of the trunk opens, so you can't open the smaller window part. Which is annoying when you have tons of groceries about to fall out of the trunk and you just want to open the window so you can grab the stuff that's about to fall out. Really disappointed in this SUV.

Painful front seat and foot-well design

3
Henry F. on 09/08/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Great, smooth ride. Wonderful turning radius and nice looks, BUT: The sides of the seats ride high and put pressure on the thighs, and it's immediately noticeable and uncomfortable. 6'2" here but not big, relatives of mine who are much smaller said the same thing immediately. Contributing to the pain, though, is that they redesigned the foot well so that the floor actually inclines back to front and left to right, which puts your ankle and leg at very weird angles, and doesn't allow for a depth of the basin for pivoting over the pedals. The angle of the brake (also too far forward - towards you) and the gas pedal has increased which makes matters worse. They also increased the angle of the dead pedal, and one can't even put a foot on it without it pushing the toes inward --- the walls curve in and effectively make everything near the pedals smaller. I think they did this to open up room back towards the chair but all of the above caused me much pain. I even measured angles, distances, etc. to make sure I wasn't crazy --- I'm not. It's sad because it's a nice looking car that otherwise would be enjoyable, but ... if you are in pain driving something it's a complete loss.

Hurts my Butt

4
Ole Chief on 08/21/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

Love the vehicle overall. Traded in a 2008 Toyota Highlander Limited. Wanted a new Toyota but could not get one configured the way I wanted it. Wanted Limited without moon roof, AWD or the extras they automatically put on all vehicles like mats and paint protection, etc.. I was able to configure the Explorer the way i wanted it and place an order. Owner's manual can be frustrating trying to determine what features actually relate to the vehicle you have. It will list a feature with a note saying "if equipped" but the documentation you have on the vehicle you bought as well as the description on what features you have as listed in the Explorer brochure still don't give you a clue. You are forced to go to the vehicle and try to do or operate the feature and if it happens or not gives you the answer. Touch screen gets finger prints all over it very quickly and trying to look at screen and various controls while driving to change or select something can be very distracting and dangerous. If we think texting and driving can be dangerous just wait for more drivers using features like this vehicle has. The situation is exacerbated when drivers have not read the manual and have a reasonable understanding of the controls and try to do something while driving by just trying different things until they get the results they want, give up or run off the road or worse. Wish that the tailgate window would open separately from the lift gate itself. Many times I want to put things in the back like when I'm grocery shopping and want to lean them back against the tailgate. Can't do it on this vehicle. Have to place things carefully so they don't fall out when you open the lift gate to unload things. The absolute MOST DISAPPOINTING FEATURE for me is the front seat seats. The Explorer Limited has contoured seats with raised side bolsters that appear to be sized for someone quite smaller than me. I'm not at all large. After driving for about 15-20 minutes the seat pressure on my right hip causes my sciatic nerve to hurt and I'm very uncomfortable. My wife has also commented over how extra firm her seat feels. Not real comfortable for driving any distance. My Highlander Limited seats did not have this problem. I noticed that Ford Edge owners have complained about the seat configuration in those vehicles as well. Had I driven the Explorer for 30 minutes before buying it I would not have purchased it and probably bought a Toyota even though it had things I didn't want on it. I'll be web surfing for solutions to the problem and might even consider going to an automotive upholstery business to reconfigure my seat. Will also try to contact Ford for possible solutions. Might be just me, but that is why different people purchase different vehicles. Have not had a real chance to form an opinion on all of the vehicle's features and thus the neutral rating given on many of them. I'm still optimistic about my future with this vehicle and hope for the best.


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Overall Rating
8 / 10


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