A 16 Month Nightmare
Joe K on 10/25/2016
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 4
Reliability Rating: 3
Safety Rating: 4
Technology Rating: 2
Value Rating: 3
Please take this into consideration before you spend your money on a Toyota. Let me first begin by saying I am a very understanding and patient person when it comes to having realistic expectatiions with a product, such as a brand new truck. But this ordeal I am about to share with you has resulted in me losing all faith with a corporation like Toyota. Over the course of the last year of owning this vehicle I have spent days upon days driving to and from the car dealer for over 7 warranty issues, and as of recent an 8th that will need to be addressed. 95% of the trips were to and from AutoNation in Denver(over 1.5 hour each way), the dealer in which I bought it from, and consisted of sitting there and waiting for my vehicle each and every time up to 7 hours each day. This has resulted in an exorbitant amount time off work, wasted gas, wasted time, has substantially impaired market value on the truck, and not to mention has begun causing severe headaches and sleepless nights due to the level of frustration this has caused over the last 16 months.
It’s not just one system, it has been numerous, and still the truck does not operate like a Tacoma should after all this time. I have had issues with the following components; the clutch pedal, door seals(both would SCREAM when I would drive 65+ or it was the slightest bit windy outside), shifter boot, navigation head unit, head rest, severe “Clunk” sound/feel when stopping, and a faulty low 4 wheel drive. All separate issues that I have had to address on the brand new Toyota I purchased a little over 1 year ago.
Among all of the issues, the most severe issue this truck still has is a “clunk” sound and feel that occurs after coming to a stop. It literally feels like someone hit me from behind. Toyota mechanics have recognized this is not normal and have taken the steps to fix the issue including the replacement of the entire drive shaft, trouble shooting the electrical connectors at the transfer case, and NOW after a year Toyota's rep is claiming this “Clunk” is a normal characteristic. At two different dealers, I have had their two lead technicians (one being a mechanic for 26 years with Toyota) recognize this as a defect, and have taken steps to eliminate the “Clunk”. At the latter of the two dealers, the service manager, that Scott Riel(Toyota’s rep) set me up with, sat in my car to experience the clunk, and looked at me in horror, vehemently tell me this clunk is not normal. He then had his lead technician (Warren) get in the truck to experience the “Clunk” only to look at me in shock and say “You’ve been dealing with this for 14 months on a brand new truck?! I am so sorry!” Warren spent the next 30 minutes experiencing the clunk while I would put the truck into 1st gear, drive six inches, stop, and continue to say he never has heard such a sound on a Tacoma. Fast forward a few weeks later when Toyota's rep inspected the vehicle. Contrary to what 2 separate dealers thought, the Toyota rep is now taking the stance "all Tacomas in this model experience the same clunk" as I do when stopping. When sharing with two other Tacoma owners(who have the same model as I do), Toyota’s ruling that the clunk is “fuel slosh”, they are as appalled as I am as neither of their vehicles exhibit this “normal characteristic” supposedly all Tacomas have. And if this characteristic was in fact normal, why would a Toyota technician of 26 years, not recognize this before replacing the entire drive shaft to try and fix the issue? Furthermore, why wouldn’t the service manager or lead technician, in a totally separate dealer, recognize this as normal when they work on Tacomas daily? They both recognized this as ABNORMAL before trying to diagnose and fix the issue. Today I made an attempt to contact Toyota one last time to see if they would agree to replace the fuel tank with one that doesn't allow fuel to build in momentum when I come to a stop, causing enough force to result in my truck jerking forward like someone hit me from behind. They declined indicating that because the Field Technician deems this a normal characteristic, they would not be willing to address this issue any longer. I strongly caution you before you decide to buy a Toyota. I never thought in my wildest dreams that Toyota, of all companies, would try scamming people into buying a model with known issues, and then take the stance these are "normal". And to furthermore show you just what kind of shady practices Toyota uses, consider this. After the first dealer replaced the driveshaft because they thought the clunk was the slip yoke, Scott Riel(Toyota's rep) had my case manager(with Toyota Corp) have me send a screenshot of my payments made to Toyota Financial. He did this so that "Toyota can take care of some payments" for the hassle I had went through up until that point with the driveshaft replacement not fixing the clunk. Toyota never made one payment.
Best Toyota I've owned
Ken Warlick on 09/25/2016
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 3
Performance Rating: 4
Interior Rating: 5
Reliability Rating: 5
Safety Rating: 4
Technology Rating: 4
Value Rating: 4
I have owned several Toyotas over the years. I'm impressed with this one. Mine is 2wd SR5. First of all if you get 4 cyl, remember it's a 4 cyl, not a V-6! I'm getting 28mpg hwy with 15" go-cart wheels. The 4 cyl is quite impressive though. The only complaints I have would be the cheap looking steel wheels, and the sound system. To Toyota's defense, I must admit I went for economy price. In that respect, if I wanted larger wheels and sound, I could have bought the pre runner. Very satisfied at nearly 2 year point! Would buy one again.
Foglight issue.
Keith S on 02/25/2016
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 4
Performance Rating: 4
Interior Rating: 4
Reliability Rating: 5
Safety Rating: 4
Technology Rating: 4
Value Rating: 3
This is my first Tacoma And I am very satisfied so far. The only thing I don't like is the fact that the only time I can use the foglights is with the headlights on. It would be nice to put on the foglights by themselves. or along with the daytime running lights. This is the only thing that I don't like about the truck.
Don't drive in water
Gary Hosker on 02/20/2016
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 4
Performance Rating: 4
Interior Rating: 4
Reliability Rating: 3
Safety Rating: 5
Technology Rating: 5
Value Rating: 3
I drove my 2015 4x4 Tacoma truck through deep water, the Ford in front was fine, the 2003 Tacoma behind me was fine. Water literally rushed into my truck through all four door seals.
This is my forth Tacoma, I will not own another, no way is this an off road truck.
nickel and dime
[email protected] on 01/27/2016
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 4
Performance Rating: 5
Interior Rating: 4
Reliability Rating: 5
Safety Rating: 5
Technology Rating: 4
Value Rating: 5
I have had Toyota trucks since 1993 and for what you pay, power lumbra should be standard. All the competitors are. So with a Toyota you give up some comfort for value and reliability and resale value. There is no disputing the last three qualities but I wish Toyota would consider power lumbra for the driver at least. For $3000 less you can buy a Rav 4 limited with navigation, heated leather seats and power lumbra. Why not the Tacoma. Although I really like my Coma and know it has the best resale value of any vehicle on the market, my next lease will probably be the Rav 4. A truck for me is nice but not a necessity. The Rav 4 economic utility works as well for me.
shudder @ 40mph.....poor engineering
Don Finn on 12/20/2015
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 2
Performance Rating: 1
Interior Rating:
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Engine lugs and shudders at 35-45 mph, Toyota will do nothing for you. They state truck performs as designed.
Understand what you are buying
Rick on 12/17/2015
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 5
Reliability Rating: 5
Safety Rating: 5
Technology Rating: 4
Value Rating: 5
Read all the reviews you want .... but if you are going outdoors .... you must be nimble .... reliable ..... maneuverable...and unstoppable .. the Tacoma is the only vehicle that can fit this description.
Yes, you can find more comfortable rides .. with more bells and whistles .. but if you are going camping, biking, hiking, or fishing, the vehicle you take should not even be a preparatory consideration ...... and the Tacoma fits this
requirement .... it was made for outdoors and dependability .... I would never buy anything else.
Update. It is so practical for my uses. I needed a 4x4 for kayak, biking, fishing. Works prefect. And looks awesome 👌. I like this truck even more after looking at the 2016s. I just can't get used to the new design. Too much gingerbread.
black beauty
melissa conrad on 12/10/2015
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 5
Reliability Rating: 5
Safety Rating: 5
Technology Rating: 5
Value Rating: 4
The nicest auto I have ever owned.
great little truck
patrick leary on 08/12/2015
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
Comfort Rating: 4
Performance Rating: 5
Interior Rating: 5
Reliability Rating: 5
Safety Rating: 5
Technology Rating: 4
Value Rating: 5
I've been driving both ford and chevy trucks and both have been ok except for gas mileage.So I decided to look at a new toyota tacoma and went for a test drive.The vehicle handed well with plenty of acceleration,has 4liter v6.And plenty options.So I purchased the vehicle the price was equal to both ford and chevy.So not long after the purchase we put the little truck on the highway,for 2500 hundred miles pulling an 18 foot travel trailer.This was an excellent trip,the vehicle was great ,no problems,flat land,hills ,mountains just great. The fuel economy was good I didn't expect it to be,but it was good. I'm very pleased.
Could do better...
Jared on 07/22/2015
Performance: 0
Comfort: 0
Fuel Economy: 0
Fun To Drive: 0
Interior Design: 0
Exterior Design: 0
Build Quality: 0
Reliability: 0
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Ok, I'm comparing this to my 2010 Ford Focus. It may not make sense, but in this case I'm just comparing technology, because a newer vehicle should have newer/better technology right? My Focus had automatic locking doors over 15MPH, a display of MPG, how many miles till empty, which door was left ajar, and which tire was under deflated, an almost fully lit door controls panel to include lock/unlock and all four windows, outside temperature, and a compass. I'll tell you what my 2015 Tacoma has out of all of those items. None of them. As soon as my eyes turn away from the center touch screen (only really needed for the backup camera) all I see is a cheap design. Awesome, great, there's a light that tells me my headlights are on. Why do I need that when the headlights shut off automatically anyway? If you don't have an HD radio your screwed from outside temperature. If you need to make a quick change on your route and need an idea of what direction you're going, you can't know that either. Finally, the truck bed doesn't lock. Are you joking? I'd rather know what's going on with my vehicle than have a TV attached, and, you know, be able to keep things safe in the bed... As you can see from the bubble fill in review, this is my only complaint. And a side note, SYNC by Microsoft is a better voice recognition/command program.
Awesome truck!
francophone88 on 06/18/2015
Performance: 5
Comfort: 4
Fuel Economy: 4
Fun To Drive: 5
Interior Design: 4
Exterior Design: 5
Build Quality: 5
Reliability: 5
Comfort Rating: 4
Performance Rating: 5
Interior Rating: 4
Reliability Rating: 5
I shopped around before buying the Toyota Tacoma. But, everything in my research pointed to this being the best choice for me.
I4 Tacoma2015 4by4
jo23 on 04/06/2015
Performance: 5
Comfort: 4
Fuel Economy: 4
Fun To Drive: 5
Interior Design: 4
Exterior Design: 5
Build Quality: 5
Reliability: 5
Comfort Rating: 4
Performance Rating: 5
Interior Rating: 4
Reliability Rating: 5
Great truck and fun to drive on and even better off roading. The dependability of this truck is the best in its class. This truck is great due to its simplicity of design. They sale more and last longer for a reason. If you want a truck with more interior gadgets then look at ford or chevy. If you want a serious offroad truck that is above the rest in dependability buy a tacoma. You will be glad you did in the short and diffenatially in the long term. This truck is funtional for off roading and on. This truck will easily go 250000 plus mile with normal care. Ask yourself how tacomas you see that have been on the road used and heavily still going with normal maintenace.
2015 Tacoma Double Cab 4x4 Off Road
subarudavis on 04/01/2015
Performance: 4
Comfort: 4
Fuel Economy: 3
Fun To Drive: 3
Interior Design: 3
Exterior Design: 4
Build Quality: 5
Reliability: 5
Comfort Rating: 4
Performance Rating: 4
Interior Rating: 3
Reliability Rating: 5
I purchased this vehicle about a month ago and really enjoy it. The 4.0L v6 isnt going to win any races but gets you moving at a good pace and will last forever. The four wheel drive system works very well and has helped me conquer quite a few steep hills, wet grass, and light mud. As for fuel economy my first tank was 16.8 miles to the gallon with 50/50 non aggressive driving but every tank since has been between 18-19 with 60 percent highway but also with me taking it off road and doing quick starts which is pretty remarkable. It is comfortable and drives like a truck. I don't feel that the seat is too low nor are the breaks sponge like as some have claimed.
Great first truck
jasond2 on 12/10/2014
Performance: 5
Comfort: 5
Fuel Economy: 5
Fun To Drive: 5
Interior Design: 5
Exterior Design: 5
Build Quality: 5
Reliability: 5
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 5
Reliability Rating: 5
Compared to the 2012 Ford Focus SEL, decked out in leather etc, I traded in, I find this truck (2015 TRD Sport, double cab) much more comfortable and has a much less "plasticy" interior that the so-called upscale Focus. Everything appears extremely solid, down to the turn signal stick. Plus, coming from a small car, I don't get Edmunds "weakness" of low-mounted seats - these seat are mounted higher/less reclined than Focus, or our 2012 Honda CRV. The engine can get a little noisy when pushed, but no worse than any other car I've driven. More room for carseats in the backseat too than the Focus. Overall wind and tire noise are surprisingly subdued. A very nice ride!
Sound System
mzorn229 on 11/05/2014
Performance: 5
Comfort: 5
Fuel Economy: 5
Fun To Drive: 5
Interior Design: 4
Exterior Design: 5
Build Quality: 5
Reliability: 5
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 4
Reliability Rating: 5
Safety Rating:
Technology Rating:
Value Rating:
The ETune system might sound better if they didn't remove the rear Access door speakers. I have owned five [5] other Tacomas and this is by far the worst sounding radio I have had in any of them.
They took out the rear [Access] door speakers and replaced them with two tweeters in the headliner over your head. There is very little bass when you fade to the rear you need to turn up the volume all the way to even here them. I showed this to the dealer and they are helping me with Toyota to see if they will exchange the inside door panels from an older model, which will fit, that have the perforations for the speaker sound to enter the cab.
I will take care of putting in the speakers.
After talking to Toyota and them telling me that I shouldn't have purchased it, I am very happy with my 2016 Ford F150 Lariet. NO more Toyota for me. Thay don't care about the customer.
What a truck
skylinepro on 09/22/2014
Performance: 5
Comfort: 5
Fuel Economy: 5
Fun To Drive: 5
Interior Design: 5
Exterior Design: 5
Build Quality: 5
Reliability: 5
Comfort Rating: 5
Performance Rating: 5
Interior Rating: 5
Reliability Rating: 5
2015 TRD Sport -
This is my first ever brand new vehicle. I looked at several vehicles and this truck was the best bang for the buck. It was the most expensive out of all the trucks I looked at, but I felt that this will last me as Toyotas have always been dependable and the resale is great.
VIN 5TFUU4EN9FX124835 may have been
recalled. Check full report for more information
