2015 LEXUS LS
SAVE
PRICE ALERT
below average
Miles above average
Vehicle Details
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Option & Equipment
Notes
2015 Lexus LS 460 Crafted Line Recent Arrival![!@@Additional Info@@!]Wheels: 19" x 8J F SPORT Black,Sport Front Seats,Leather Seat Trim,Radio: Mark Levinson Reference Surround Sound,Alcantara Headliner,Paddle Shifters,One-Touch Open/Close Power Trunk,3-Spoke Steering Wheel w/Center Leather Pad,Sport-Tuned Adaptive Variable Air Suspension,4-Wheel Disc Brakes,Air Conditioning,Electronic Stability Control,Front Bucket Seats,Front Center Armrest,Leather Shift Knob,Navigation System,Tachometer,ABS brakes,Adaptive suspension,Adjustable head restraints: driver and passenger, rear w/tilt,Alloy wheels,Anti-whiplash front head restraints,Auto tilt-away steering wheel,Auto-dimming door mirrors,Auto-leveling suspension,Automatic temperature control,Bodyside moldings,Brake assist,Bumpers: body-color,CD player,DVD-Audio,Delay-off headlights,Door auto-latch,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Emergency communication system,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front fog lights,Front reading lights,Fully automatic headlights,Garage door transmitter: HomeLink,Head restraints memory,Headlight cleaning,Heated door mirrors,Heated front seats,Heated steering wheel,Illuminated entry,Knee airbag,Leather steering wheel,Low tire pressure warning,MP3 decoder,Memory seat,Occupant sensing airbag,Outside temperature display,Overhead airbag,Overhead console,Panic alarm,Passenger door bin,Passenger vanity mirror,Power adjustable front head restraints,Power door mirrors,Power driver seat,Power moonroof,Power passenger seat,Power steering,Power windows,Radio data system,Rain sensing wipers,Rear anti-roll bar,Rear reading lights,Rear seat center armrest,Rear window defroster,Remote keyless entry,Seatbelt memory,Security system,Speed control,Speed-sensing steering,Steering wheel memory,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Turn signal indicator mirrors,Variably intermittent wipers,Auto-dimming Rear-View mirror,Blind Spot Sensor,Speed-Sensitive Wipers,19 Speakers,Compass,High intensity discharge headlights: Bi-Xenon,AM/FM radio: SiriusXM,Exterior Parking Camera Rear
Information about Dealer
Dealership DOES NOT CARE about you once you purchase!!
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Overall Experience: 1.0
On July 1st, we leased a brand new 2016 Chevy Traverse, drove off the lot with 8 miles on the vehicle. On August 12th, with almost 1,600 miles on it, as I was pulling up to a red light, the car lost all power. I was able to restart the car and drive it. I brought the vehicle into the service department at the dealership on August 16th. They looked over the vehicle and could not find anything wrong. I took the car back. On August 27th, with 2,145 miles on it, as I made a right hand turn, the car again lost all power lost the brakes, lost the steering, the air, the radio, etc. Again, I was able to restart the car, and drive it home. I did not want to risk driving the car any further than the short drive home, so I had it towed to the dealership for a second go around with the service department. They kept the car a few days, and because they could not duplicate the problem, they suggested we take the car back and drive it to see if it happens again. Being that I do not feel safe driving the car, I had it towed from the dealership back to my driveway, where it now sits because I will not risk injury or death to myself, my husband, my 4 children, or any other person on the road. In the meantime, we reached out to GM and filed a claim. The representative at GM reached out to the dealership, and again, because the service dept. could not reproduce the problem, GM would not do anything for us. I do not understand how a brand new car intermittently shuts down with no warning. Although the service department could not reproduce the problem, it doesnt mean there is no problem with the car. The failure happened on 2 occasions, once at 1,600 miles and at 2,100. So for the service department to take the car, drive it as little as they did, and then come back to me to tell me nothing is wrong doesnt seem like they did everything they could to figure out the issue. There is a serious safety concern with this car. I would think that a company as big as GM would stand behind their product, but instead GM is basically telling me to jeopardize lives and drive this car around. I do not know of anyone that would want to take this chance. Both the service manager and the sales manager at the dealership agreed they would not be driving their children around in this car, yet, that is what was suggested to me.I really wished GM or the dealership would have been able to help us in some way initially. The situation we are in is both aggravating and stressful, and is becoming very expensive. We are renting a car and now have the added expense of that, which has become a financial nightmare for our family, as we are now late with paying our mortgage and other household bills. I filed a complaint with the National Highway Traffic Safety Administration and had to seek legal advice. This is not the route we wanted to take; however, we tried to remedy the situation directly with the dealership and GM, and neither offered any type of resolution other than to drive the car and see if it happens again, which for us, is not an option.
