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Evasive, Condescending,Abusive General Manager Rhett Praws
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0
I went to buy a new car through Costco, all was fine till I went to see Finance guy, was pushy obnoxious, when I asked about their marketing tool they sent out he asked me to wait outside and I could talk to GM. Marketing ploy is you get to sell them your old Nissan and they will give you up to approx $1800 plus $1000 rebate, LIES. I go to see this Rhett Prows (GM)and right off the bat he's evasive and condescending. I asked this GM about the buyback program and he says its just an outside company and he doesn't have anything to do with it. we get into the conversation I ask him who initiates this mailing and he SAYS HE DOES, HE JUST LIED TO ME!!!!!!! I said I know why your doing this but I'm not going to say why. I wanted to still buy a car. HE THEN SAYS I'M RUDE That was it I said I'm Leaving and while I'm walking out he is 3 steps behind me BERATING ME!!!!! I said I will let Costo know about this and he says GOOD I DON'T CARE!! What a Fool, no problem I will go to Vegas and save money.STAY AWAY FROM THIS GROUP OF THIEVES AND ANY WADE COMPANIES, NO COMPETITION, NO FREE CAR WASHES, LIARS DELUXE!! If possible negative 5 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!Look at their ratings HORRIBLE!!!! Contact Costco, Nissan North America, AND COMPLAIN!!!!
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