Nappa Leather Seat Trim,Radio: UVO eService,Gray Nappa Leather Interior,4-Wheel Disc Brakes,Air Conditioning,Electronic Stability Control,Front Bucket Seats,Front Center Armrest,Navigation System,Rear Parking Sensors,Spoiler,Tachometer,ABS brakes,Adjustable head restraints: driver and passenger w/tilt,Alloy wheels,Automatic temperature control,Brake assist,Bumpers: body-color,CD player,Delay-off headlights,Driver door bin,Driver vanity mirror,Dual front impact airbags,Dual front side impact airbags,Four wheel independent suspension,Front anti-roll bar,Front dual zone A/C,Front fog lights,Front reading lights,Fully automatic headlights,Garage door transmitter: HomeLink,Heated door mirrors,Heated front seats,Heated rear seats,Heated steering wheel,Illuminated entry,Low tire pressure warning,Memory seat,Occupant sensing airbag,Outside temperature display,Overhead airbag,Overhead console,Panic alarm,Passenger door bin,Passenger vanity mirror,Power door mirrors,Power driver seat,Power moonroof,Power passenger seat,Power steering,Power windows,Rear anti-roll bar,Rear reading lights,Rear seat center armrest,Rear window defroster,Remote keyless entry,Security system,Speed control,Speed-sensing steering,Split folding rear seat,Sport steering wheel,Steering wheel mounted audio controls,Telescoping steering wheel,Tilt steering wheel,Traction control,Trip computer,Turn signal indicator mirrors,Variably intermittent wipers,Ventilated front seats,Auto-dimming Rear-View mirror,8 Speakers,Compass,High intensity discharge headlights: Xenon,AM/FM radio: SiriusXM,Exterior Parking Camera Rear,Blind spot sensor: warning
Extremely long wait time
Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0
I negotiated a great price for my 2016 Honda Fit, but it did have an issue with the lights that I had to bring back to get fixed.The service department is EXTREMELY slow, and you cannot make an appointment. When I went for my first free oil change, they said the wait was an hour, but I had to wait for three hours before having my oil changed.I called before my second free oil change to see what the wait time was. They said an hour on the phone, but when I arrived 30 minutes later, they said it would be a two hour wait. They recommended if I only wanted to wait 45 minutes, I should come at 7am, which is not possible for me.I contacted the customer service manager who said oil changes take 45 minutes because they do a multi-point inspection, confirmed they do not take appointments, and reiterated their hours of operation.The service department is completely unacceptable.
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