2014 JEEP CHEROKEE

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54,022 Miles
15,576
Miles above average

Vehicle Details

Mileage: 54022
Color: BLUE
Body Style: SUV
Doors: 4
Transmission: 9-Speed Automatic
Engine Type: 2.4L I4 16V MPFI SOHC
Drive Train: 4X4
Fuel: GAS
Location: Mansfield, OH

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Option & Equipment

ABS and Driveline Traction Control
AM/FM stereo
Audio system memory card slot
Auxilliary engine cooler
Auxilliary transmission cooler
Braking Assist
Bucket front seats
Cargo area light
Clock: In-radio display
Cloth seat upholstery
Coil front spring
Coil rear spring
Compass
Cruise control,4-wheel ABS Brakes
Cruise controls on steering wheel
Daytime running lights
Digital Audio Input
Driver and passenger knee airbags
Driver Seat Head Restraint Whiplash Protection
Dual illuminated vanity mirrors
External temperature display
Fold forward seatback rear seats
Four-wheel Independent Suspension
Front and rear reading lights
Front Ventilated disc brakes,1st and 2nd row curtain head airbags
Fuel Capacity: 15.8 gal.
Fuel Consumption: City: 21 mpg
Fuel Consumption: Highway: 28 mpg
Fuel Type: Regular unleaded
Head Restraint Whiplash Protection with Passenger Seat
Headlights off auto delay
Independent front suspension classification
Independent rea
Instrumentation: Low fuel level
Interior air filtration
Manual front air conditioning
Max cargo capacity: 55 cu.ft.
Metal-look center console trim
Metal-look dash trim
Passenger Airbag
Power remote driver mirror adjustment
Power remote passenger mirror adjustment
Power windows
Privacy glass: Light
Radio Data System
Rear seats center armrest
Rear spoiler: Lip
Rear Stabilizer Bar: Regular
Regular front stabilizer bar
Remote activated exterior entry lights
Remote power door locks
Side airbag
Silver styled steel rims
Simulated wood door trim
Speed Sensitive Audio Volume Control
Speed-proportional electric power steering
Split rear bench
Stability controll with anti-roll
Strut front suspension
Suspension class: Regular
Tachometer
Tilt and telescopic steering wheel
Tire Pressure Monitoring System: Tire specific
Total Number of Speakers: 6
Trip computer
UConnect w/Bluetooth wireless phone connectivity
Urethane shift knob trim
Urethane steering wheel trim
Vehicle Emissions: LEV II
Video Monitor Location: Front
Wheel Diameter: 17
Wheel Width: 7

Recalls & Defects

VIN 1C4PJMAB2EW253070 may have been recalled. Check full report for more information

AIR BAGS: ROLL PROTECTION | AIR BAGS:SIDE/WINDOW

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.


Vehicle Records & Info. Your report VIN1C4PJMAB2EW253070 includes:

Vehicle specifications
Safety report
Environment report
Recalls & Defects
Manufacturer info
Alternate listings
Bill of sale Service
State Documentation
Accident history
Title information
60+ Vehicle problems
Odometer readings
Taxi, Lease, Police use
Structural Damages
Total loss & Theft check
Junk & Salvage


Vehicle Rating & Owner Reviews

Overall Rating
3.3
  Based on 87 reviews

Total Regret 2014 Jeep Cherokee

2
Amber on 11/14/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

My husband and I purchased a 2014 Jeep Cherokee in April of 2016. It had about 34,000 miles on it. We started having issues in July. The vehicle would experience complete loss of power, and the transmission wouldn't downshift when you went downhill. The dealership said this was happening due to low oil - even though my dashboard showed 30% oil life remaining. Fast forward to October. We drove the Jeep out of town for a wedding. We were driving home on a Sunday, and attempted to merge onto the interstate. My husband accelerated, and the Jeep suddenly stopped accelerating and warning lights came on the dashboard. Luckily, we made it home. I called the dealership on 10/24 and brought my Jeep out there. On the drive to the dealership, I experience complete loss of power while in traffic. I ended up having to use the 'Towing Assistance' feature (which works wells by the way). It is now November 14th. I've been in contact with Chrysler and the dealership. The vehicle needs a new engine, plus they're taking care of the transmission recall. Going to request a buyback at this point. I don't trust the Jeep brand any longer.

2014 Cherokee Latitude

1
Steven S on 10/13/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 2 Value Rating: 1

This vehicle has never been one that we have enjoyed. The lease was expensive as the car had a residual of around 52% after 36 months. My son was anxious to get the car, so we reluctantly did so. Bad move. The car has been taken to the dealership quite a few times with problems, besides the 7 or more company recalls. The vehicle has always "lunged/jerk" when you initially press on the pedal. The dealership has never been able to fix this. The recalls get fixed late as the Jeep is always out of the parts to fix these recalls. I would never suggest to anyone to buy this car. I am grateful I leased it and happy to turn it in shortly.

Pretty nice!!!

4
Sally on 10/10/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 5 Value Rating:

Only thing I dont like is the poor acceleration. But I get 29-33mpg average

2014 Jeep Latitude- LEMON

1
alisonb5 on 10/03/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Look up transmission issues. My car died 5x while driving in traffic. In some cases my car was going the speed limit and it shut off completely. Loss of power, no steering, brakes did not engage. My family finally told me not to get in the car. Insurance informed me they could no longer insure me if I drove this car (unsafe and I could injure someone). After battling for almost a year, I got rid of the car and bought a safe car. Jeep did less than nothing. The dealer also did less than nothing. They lied and even my tech said he would not drive the car and that Jeep needed to buy it back. Still nothing. It's a LEMON. I have a good lawyer and it's moving.

Buyer Beware!!!!!

1
Darin T. on 09/24/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I've been leasing my 2014 Jeep Cherokee Latitude, and I'm deeply concerned about it keeping me, and my family safe. I'm on recall #4 now, and this time, it's because it powers down without notice. On Sept. 19, I was driving 30 mph and everything shut OFF---I had to coast to the side of the road--NOT good. If you go to Safercar.gov, you'll find 838 Jeep Cherokee complaints---no, 839 complaints (including mine). Save yourself a headache, and head to the IIHS.org website to look for a SAFE SUV...if I can prevent you from making a mistake like I did, then I've done my job. Happy car shopping!

"No Show Customer Service" by Jeep

2
Sandra Fields on 09/16/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: Value Rating: 1

Vehicle has lost power 3 times. Had towed to dealership due to Recall S55, Transaxle Wire Harness. This began 8/28/16 and the car is undrivable. It is now 9/16 an Jeep has no replacement parts available yet! Had to rent a car.Don't expect custome service from this manufacurer!

Never ever again!

1
Not happy AT ALL on 09/09/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating: 1

We bought a 2014 Jeep Cherokee on June 14. Okay....it was two years old and had 40,000 miles, so it was not brand new. It ran rough since the first da, shifting HARD in automatic mode. On the eleventh day of owning the car, drove two hours away from home with the rough shifting. Coming home, the transmission went out. We were able to limp home using the manual mode. The dealership where we bought sent it to our local Jeep garage. It was there for ONE MONTH. One entire month. The transmission needed replaced. Then something else was broken during the repair. Then the new transmission supposedly came in already broken and needed to be taken out and sent back. In the meantime, I traded it and went back to a Chevy Equinox. Never ever again will I buy from Jeep. And as a side note.....are garages supposed to report issues like this so that it shows up on the carfax for the next unsuspecting buyer? Because there is nothing on the carfax for this vehicle showing that it sat in the Jeep garage for a month. Wow. Shifty. (No pun intended.)

No confidence in Jeep

1
Bob on 08/18/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating:

My Jeep Cherokee 2014 has already been recalled 5 times. On August the 17th the car stop abruptly in fast moving traffic when the transmission failed. A little internet research reveals that Jeep has had multiple transmission issues with their 9 speed transmission. I contacted the manufacturer and requested a 3 year extension on my vehicle as I have no confidence the car. So far they have refused. It is incomprehensible and outrageous that you can invest $ 30,000.00 dollars in a automobile that fails, puts your safety at risk and Jeep refuses to back up it product. My previous vehicle was a Chevy Colorado. It has over 140,000 mile on it and is 15 years old. I have have never had it in the shop for anything other than an oil change. It has a 10 year power train warranty. I never had to use it.My son is currently using it for college and still no mechanical concerns. I took a leap of faith and purchased a Jeep. It clearly was a mistake. The internet is riddled with Jeep owners transmission issues. I will never purchase another Jeep product and advise all buyers to beware. The only good note the people at Tate in Glen Burnie have been courteous and helpful in helping me repair my faulty vehicle. When you make a $30,000.00 dollar purchase you should have confidence in your vehicle. I currently have a Jeep case manager reviewing my issue. Will see where this goes.

MY JEEP IS TURNING OFF---WHILE DRIVING

1
agarcia on 07/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating:

I have a 2014 JEEP LATITUDE. My engine is burning my oil and it shuts off my jeep- WHILE DRIVING! I've now had it looked at by the dealership 4 times and even ended up in a minor car accident because of it and still Chrysler insists they have to continue running oil life tests on my vehicle. I've even had to go to a local Auto Zone and purchase 5QTS of oil just to get my vehicle to turn back on and get it back to the dealership. The whole situation is very frustrating and Chrysler is doing nothing about it, saying they have official bulletins stating that it's normal for Jeeps to be burning oil. Trust me if I knew I would be struggling with my new Jeep more than I was with my old car I wouldn't have even considered JEEP. Dealership only suggestion was for me to monitor the oil daily!--Who buys a new car and has to check the oil DAILY just to make it down the street

Do Not Buy This Piece of Garbage

2
jssr on 04/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 4 Value Rating:

Fiat Chrysler of America must be paying people to write positive reviews here. That is the only possible explanation for this POS receiving glowing reviews from a few individuals here. Be careful when you see superlatives that are out of place or language such as "you must buy this item". This is by far the worst SUV I have ever owned. Mine is the 6cyl 4x4. It has been back to the dealer for three seperate recalls and we have experienced the same transmission problems that others have noted here. Why, just last night the battery went dead for some unknown reason (this is a two year old vehicle) and when my wife attempted to start it, there were all sorts of warning symbols displayed (Check Engine, Parking Brake, Transmission, Traction Control). The vehicle had applied the parking brake on its own and could not be shifted out of park. I bought a new battery and started the car. Initially, it would not shift out of park. When I was finally able to shift it into reverse, it slammed into gear and I was able to back down the driveway. Once in the street, it would not shift into drive, only neutral. Guess what, you can't shut this thing off in neutral....only in Park. So there I sat, with the car running, in Neutral, in the middle of the street. Finally, the car suddenly let me shift into Drive and I made my way to the dealer in 3rd or 4th gear. At the dealership, the service writer attempted to move the car and it got stuck in Neutral again. They had to pull a fuse to shut it off and push it into a service bay. We'll see how long it takes for them to figure this one out. This car has problems with the electronics and the electrical system in general. What may seem like a transmission issue may actually be the electronics. We bought this to flat tow behind a motorhome. Guess what? Fiat just came out with a TSB warning that modifications may have to be made to the steering wiring harness to make it towable. Even then, the electronics seem to have a life of there own. I would consider this car unsafe for flat towing. I owned a Wrangler prior to this and had -0- issues with flat towing. AVOID THIS VEHICLE AT ALL COSTS!

Fantastic Jeep!

5
Bryan on 04/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I lease this car and it is a great Jeep. I love the way it rides and handles. All of which are very smooth. The MPG is a little cruddy but thats expected when you are driving a Jeep. The pick up however is really good, I used to drive a Trailblazer and this car with the 9-speed transmission can go! We have had this car for two years and we love it. We pull a 23' trailer with this small SUV, we have the 6 cylinder engine. The interior is perfectly laid out and the seats are so comfortable. I am 6'6" and There is room in this car for a person who is 7' which is really hard to fine. The 2014 model had some transmission kinks that have been worked out in the newer models that I have test driven. I strongly suggest you buy this car and put it in your driveway!

Best Vehicle I've ever owned

5
Chris Richter on 03/10/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Wow after reading all the bad reviews of this vehicle I guess the stars and planets all lined up when ours was built. Our V6 Trailhawk is a early build model Dec 2013. The only issues we've had was a water pump that squealed and a sunroof rattle. Both were fixed under warranty. I've had all the transmission updates done. It shifts very smooth. Yes there are few recalls which is not surprising being that's it's a new model first year build. Other than that it's been very reliable. I have over 40k miles, taken it off road several times. I participated in two Jeep Jamborees. I pushed it really hard. It came through totally unscathed. I'm really impressed with the versatility of this vehicle. It can tow 4500 lbs, great comfort, latest technology, and excellent off road capability. It's possible that many of the negative reviews on here are a vocal crowd that have had bad luck with their vehicles. Hopefully most other owners have had better luck and do not participate in writing reviews. Of course if I had all the issues that others had on here I would be just as vocal and extremely unhappy with my vehicle. I just hope ours is not a fluke.

Love My Jeep!

5
Kat on 03/05/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Currently at 14k miles no major issues. Transmission takes awhile to break in and can still be a bit jerry but nothing big, the software updates helped. I only have the 4x4 with active drive I but this little jeep tames the trails like nothing! Took it up a terrible 5 mile dirt trail to a cabin through mud, snow and ice and was scared wouldn't make it up the mountain but it sure did! No loss of traction or control and plenty of clearance. I was amazed. Putting into manual definitely helps and is a great feature along with snow mode. No chains needed and I just have the stock all season Le 2 tires. City driving is good but sometimes sluggish on acceleration with the little 4 cylinder but hugs the road and fun to drive. Big enough for me, the 3 kids and the dogs. Comfortable and stylish. Love it and am definitely a loyal jeep patron!

Consider putting one of these in your driveway

5
George on 02/01/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Purchased a low mileage 6 cylinder Trailhawk with all the bells and whistles. We are extremely happy with this vehicle. Ride,fit, finish with attention to detail are impressive. Very comfortable all around. Storage behind the seats is a bit cramped. We have owned (currently) several mid level Mercedes products as well as Infiniti, Acura, BMW, Range Rover, (and Jeep). Not as luxurious as an Range Rover but detail finish is pretty close, impressive ride and quiet with off-road ability, and less operating cost. Interior seems more durable than BMW. Front is a bit odd style wise no more so than Lexus or Audi gaping mouth style but outstanding cars just the same. We have had zero transmission problems but this had been addressed by the previous owner. I would have been upset if I had just purchased new and had to get to the dealer several times to correct problems. Most of our MB and Infiniti service experiences were positive. Most of the other Japanese brands problems were unsolveable transmission related and ALL should have had recalls but the press seems to ignore customer complaints. At least The JEEP brand addresses and corrects problems in an open manner. They should build an SRT model. We will see over the long term how it holds up.

DANGER DANGER!!

1
Katcave on 01/27/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Loved my new 2014 Lattitude when I first got it. Everything worked very well, main problem at that time is that the headlights were not automatic so I had to get used to remembering to put them on at night in a lighted area. Then it all started to go south! First the Bluetooth stopped working, couldnt get sound, voice mail, texts or anything from my cell phone to the car - it worked at first. Never got that corrected after many tries and calls. Then transmission started to act up, at same location every day when I had to accelerate out of my development ( on to a 60mpd road) it would shift and slow down while I was trying to accelerate to avoid an accident. This was attempted to be corrected several times at the dealership but it always came back shortly thereafter. Then last Sunday, again in the same location, instead of slowing down, the transmission just quit! The dash looked like a christmas tree with all the flashing lights and sounds. I could not accelerate or anything, just luckily was able to roll to the next street and pull over. Normally this road is loaded with cars going 60-70 mph but it was late and it was not the case. It said to put in park and then shift to drive but every time I did it it would make a very loud clunking sound and light up SERVICE TRANSMISSION. I ended up just shutting it off for a few mins and was then able to make it back home with the engine light on. It was towed the next morning and the only thing that the dealer was able to do was reprogram the damn computer again! How many times does this need to go on before someone gets hurt or killed? Fiat Chrysler Jeep should be ashamed for putting people in harms way. Get these vehicles off the road! I am putting in a case at Customer Care but I am not hopeful. I got the POS as a lease and have 16 mos to go. God help me if I can't get out of this thing! I am afraid to drive it now and I have a 10 year old daughter to drive around as well. It hurts my stomach every time I have to pay my monthly payment on this thing. Don't even consider this vehicle! Not worth the safety risk and aggravation.

Just walk away

1
Cyn on 01/08/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: Value Rating: 1

I was so excited when we first purchased this Jeep! Bought it brand new! Hadn't even had it two years and we finally washed our hands of it last night, thank goodness! The transmission is so temperamental, the dealership made us feel crazy when we would complain how it drove. The acceleration was not very responsive and one month after having it we had to have a defensive tore replaced because it would shimmy the entire vehicle when driving high speeds. Comforting let me tell you. Oh! Let me tell you about comforting. My husband and I are on the highway going 75 and the car completely turns off. OFF! I had my daughter in the backseat so that freaked me out even more. It turned itself back on and all these alerts kept dinging and then saying our 4WD no longer was working. We head to the exit ramp and the car shuts off once again bringing us to a complete stop. When my husband finally got the car to start back up he had to floor it so we could get home at 11mph. Once we arrived home, as soon as my husband let off the gas, the rpms shot up and made a terrible sound. He tried to turn it off by pushing the button and it wouldn't turn off. It was ridiculous. Needless to say this was the worst vehicle I've ever purchased. It's a shame it drove so terribly because the inside was pretty comfortable. save your money. Please.

6 recalls engine light on twice

2
Rob on 12/28/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 2 Value Rating: 1

Great 4 wheeler, but that's where it ends..push on the gas wait 5 second to go.very confused 9 speed transmission. Change lanes jeep pulls that way.14 mag in the city. Battery dead after 15 months. $200 DOLLARS!! FOR NEW ONE. Bugs not worked out of this one!!!

Take the Leap ! Buy a Jeep

5
Dianne Rawson on 12/27/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Jeep cherokee 2014

1
Russo75 on 12/23/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 5 Technology Rating: Value Rating: 3

I waited so long for this jeep Cherokee and finally bought it and ordered the top line of the trail hawk 4x4 . At first everything was fine and after 3872 miles i started feeling weird transmission shifting. took it to the jeep dealership and the mechanic told me that i have to get used to it. it stated getting worse after a week , i ended up taking in again and again and again and again and again.... 7 times and finally the transmission failed on them and they put a new transmission for me. It was same problem again, so this jeep Cherokee looks good on the outside but mechanically SUCKS. So I hired a lawyer and here we are lemon law case and they end uo buying it back from me . I m waiting for my check. For all of u people , don't ever buy extended warranty on any car, when they buy it back u lose most of your warranty, add the extended warranty after 2nd year of purchasing and if u like the car ONLY.

Never Buy this vehicle

1
Bill on 12/23/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 5 Value Rating: 1

Very thankful for good consumer biased Lemon Law. This vehicle went back to Jeep for Lemon Law. Total ownership was just over 1 year. It was mostly in the shop for 5 months. Another month or two for Lemon Law to flow through. We had a 6 cylinder Trailhawk. Options for Edmunds were not available. It took multiple times in the shop to figure out the driver rear knuckle was machined wrong from the factory. The dash was removed a few times before the entire HVAC was replaced. The defective HVAC would cause a vibration/droning intermittently. The final straw was an intermittent cooling system leak. Dealer acknowledged there was a problem. They were unable replicate at the dealer. It would leak at odd times. The transmission was never correct. The Jeep 9spd was almost like driving a Nissan CVT. Rear cargo storage was less than expected. The wheels for the moonroof cover would constantly rattle while on the road. Infotainment system worked great. Satellite radio would cutout in the city. Front seats were comfortable. Navigation worked ok. Not as good as Google Maps on a smartphone.

Never again!

2
JoeN on 12/01/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 1 Value Rating: 2

We bought a low serial number 2014 Jeep Cherokee with the V6 and Active Drive II 4WD. The Jeep looked nice and handled really well on the test drive. It came semi-stripped with manual seats, no nav, and no backup camera, but had the low range 4WD and heated seats, mirrors, and ,my wife's favorte part, a heated steering wheel. Having had a 1996 Grand Cherokee for over 300,000 miles we decided to give this one a try. Well Jeep has made a wrong turn with this one. Instead of the reliable simple 1996 ZJ, this XK Jeep is horrible. The overly complicated 9 speed transmission has been in the shop six times now for updates and repairs. The infotainment system can be hacked and used to take over the throttle, steering, and brakes. I mean come on, who connects the radio to the steering? The 4WD system is not up to par either. I took it on the lawn to drop off a smal tree I had bought and it got stuck! on level grass! The factory tires came off the next day and better ones were fitted, but it will still spin the tires in the wet and that is with the traction controls on!. The transmission shifts like a 16 year old learning to drive stick, the gas mileage is averaging 21 and not hte 30 they claimed. SInce my 1996 ZJ got an average of 19, I do not see what benefit the new 9 speed is giving. In fact it does not shift into 8 until you hit 70 and I have never gotten it into 9 which is only from 100 and up - Believe me nobody wants to drive this at 100mph. The visibliity is horrible out the back due to the styling and you cannot see the front of the car either. This makes this Jeep not really off-roadable. If you buy one you will need the backup camera or get used to backing up using your mirrors. On the plus side, the seats fold easily and the space once they are down is pretty large. the controls are pretty well placed and easy to use and since it has a push-pull shifter you can go through the gears yourself, which is smoother than letting the transmission shift for itself. It looks nice and the oil filter is on top of the engine making it real easy to replace it, which you will be doing alot since even with synthetic oil it seems to get dirty around 3000 miles. The power from the 3.2 six is nice at 272HP. I was told by somebody about somethign else, but it applies here. It looks great, is horrible to operate and breaks down often. What do you expect, it is Italian. Basing this Jeep off of an Alfa SUV was a mistake. I wonder if the new Renegade, which is based off of a FIAT is just as bad... To make matters worse, all thoughout this Jeep are things like a silhouette of a WWII Jeep MB on the windshield, the words Jeep, since 1941 on the steering wheel, and the Jeep grille/headlights logo stamped on random things under the hood, which is funny since the grill of the XK looks nothing like that of a MB/CJ I am going to be looking for a 2003-2004 Grand Cherokee Overland - a REAL JEEP to replace this.

Ghost in my Jeep Cheerokee

2
Dave on 11/29/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 3 Value Rating: 1

Be prepared for weird things to happen with the electronics on their own- parking brake engages without any input from the driver, messages appear after braking hard and now windshield wipers may malfunction. I would rather be driving my old 2009 Honda CRV.

Learn the Lemon Law in your state

1
JG in NJ on 10/14/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 2 Value Rating: 1

LOVED this truck on the lot and for the first 15K miles...then literally downhill from there. With 4 visits to the dealership for transmission software upgrades and 2 tranny replacements later, I am now waiting on an arbitration decision for replacement or reimbursement. Very disappointed as I loved taking this truck off road. It handled mud, hills and dirt trails with no issue. Highway driving, however has been far more thrilling than it should be with "wobbling" between gears in downshifts and acceleration from standing position. Lurching forward in traffic is not fun. Slowing down 50-60mph and feeling like an anchor was dropped changes your plans for stopping distance. Hoping to replace this with new SUV that works.

Electronics are terrible

3
Marvin on 10/04/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: Interior Rating: 4 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 1 Value Rating: 2

Have 33k on 2014 Cherokee and many problems with the electronics. Been in shop several times because hatch won't open, USB won't read, or because it shows songs on flash drive up to nine times. Dealer usually resets system which solves it for a while. Several times electronics blacked on for a while and hatch wouldn't open or close with switch (worked with remote). Dealer never found problem....just reset system. Front strut mount made rubbing noise in cold weather. Dealer replaced it after months of waiting for part. Now radio shows many songs, hatch don't open manually, and vehicle won't start! This is without a doubt my LAST Chrysler/Dodge/Jeep product! Wish I had never bought this one!

Great idea - poor transmission / reliability

2
andamanc on 09/09/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 4 Value Rating: 1

Pros: comfortable, nice infotainment system, trailrated 4WD, 3.2L performance, sunroof Cons: reliability, transmission, driveability, gas mileage, headlights I really wanted to love this car and I do for the most part. The transmission is the weak link - sometimes it seems to work just fine, other times uneven performance. Hard to maintain a constant speed on the highway or up hills. Often no throttle response at all, depending on how it feels. Been in the shop multiple times for transmission updates. No air cond at all when new - took a week in the shop to fix it (low Freon) Last week left me stranded with a frozen electronic parking brake. Water penetration (rain?) under the spare tire shorted out the parking brake module due to no sealant on a body seam.

Trans recall

5
Don miller on 08/26/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I had my cherokee in for trans recall it shifts fine I get 30-33 gpg it goes into 9th gear at about 1900 rpm and about 70 mph the trans has overdrive in 6-7-8-9 so it will run in 6-7 most of the time 8th on interstate our speed limit is 65 on most

Big disappointment

1
Debbie on 08/26/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating:

Bought the 2014 jeep latitude for my daughter , thinking it would be a safe car... Boy was I wrong! It has been serviced 3 times already for transmission issues... It won't accelerate.. Shifting very hard.. Can't find the right gear half the time... It rides great on highway if you can get on highway without getting killed .. If that's not bad enough we now get a gas smell throughout the car after filling the tank... And they say they can't find anything wrong... DO Not buy this car...

car unsafe

2
Anne M on 08/20/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I was so excited when I bought my 6cylinder 2014 Cherokee new. It had alot of features for a great price and we already had a grand Cherokee we were very happy with. It turned out to be the worst car I have ever driven. The transmission wasn't a problem during initial test drive but started to act up soon after the purchase. I found myself taking different roads to work because I feared it wouldn't pull out when I needed it to. Also had a bad vibration or wobble in front end. After numerous visits to dealership they said hopefully a service engine light would come on and maybe then they could help me. About 3 weeks later the transmission failed completely while driving! Thank god I wasn't on a highway or I could have been killed. Tow truck driver had trouble even getting it on truck because it wouldn't go into neutral. That was it for me. Chrysler finally approved new transmission control module but too little too late for me. I looked into lemon law but was told it could take months to go thru the process and I needed a car to drive. Had part replaced and drove to a non jeep dealership the next day and got rid of it...and lost $10000 from what they would give me for trade verses what I had paid for it only 1 year earlier. My husband and I felt our family's safety was obviously most important. Stay away from this vehicle. Chrysler needs to do something because it is unsafe to be on the road.

A very sad update to "16 Months of Fun and Comfort

1
BendBob on 08/19/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 5 Value Rating: 1

I could not see a way to update or edit a previous review. It is with a very sad heart that I must update my previous posting, "16 Months of Fun and Comfort" If you read my previous review you'll see that we LOVED this car. But within weeks of posting that and with many miles already on the car, we began experiencing the same frustrating and dangerous transmission issues as everyone else. We just worked a deal to trade the car back in to the dealership on a used Grand Cherokee. We should NOT have had to do this! We were at the point of having the trans replaced, but after reaching out to a number of people who also got new transmissions installed, nobody felt it was a long term fix. Since our own experience did not begin until nearly 40k miles, there was just no way to have confidence in this car anymore. I cannot recommend strongly enough to avoid this car until ZF comes up with a working transmission. With all the lawsuits piling up now, and after paying a record $105M fine for poor response to such issues, I expect they will drop this model after the next year's production run. Such a shame!!!

EXCEEDS EXPECTATIONS

5
Anna on 08/08/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

This is the best vehicle I have ever purchased! It performs like a sedan in terms of quiet ride, smooth ride, easy to park and move; yet has fold-down flat cargo capacity that is huge!!!!! I can haul so much and yet, when I need to travel on a trip, I have enough cargo room for suit cases. I highly recommend this awesome vehicle!!!!!!!!!!!!!!!!!!!!!!!!! From Wisconsin and I do not have a 4 wheel drive version, I have a front wheel drive version and it's great in the snow too!

Dogs can open the windows while driving!

3
Sherry on 07/25/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 4 Safety Rating: 3 Technology Rating: 3 Value Rating: 3

It seems when I go to accelerate, my Jeep Cherokee Latitude hesitates. This can be frightening when you are expecting the vehicle to go and it doesn't. My other suggestions would be to change the front window opening mechanism because if my dogs are in the front seat and the air is on, they can step on the window button and open them. If I lock the windows, then I can't open them for the dogs to stick their heads out when I want them to be able to do that. When the window is partly down, there is no way to keep them from opening them all the way. I had a Jeep Liberty and those window controls were dog proof and much better. The other suggestion is to move the voice controls from the steering wheel location. My husband continually hits that button on accident and has to say cancel. The best feature is the remote start, heated seats and steering wheel, but you can get that on other vehicles.

The 3.2 V6 Is Great!!!!

5
Chris B on 07/25/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

So, Edmunds wouldn't let me choose the 3.2 V6 as an option, but that's what I have. I purchased this 2014 Trailhawk used at my local dealership, which is the top jeep dealer in its region. It was loaded with full leather (some models have a leather/cloth mix, so don't be confused) and every option available. It was purchased with 32k on the odometer and was well broken in but in great condition. I was very aware of the vehicles transmission issues before purchase but decided to take my chances. I test drove it 4 times before purchase, twice by myself; stop and go traffic, up and down hills and freeways. I did notice on some inclines there was a slight hesitation in shifting. In my novice opinion, this is just a quirk in the transmission. A little extra gas and the shift was flawless. I can't imagine owning the 4 cylinder version of this vehicle. It weighs 5500lbs, only 200lbs less than my 2014 Jeep Wrangler unlimited rubicon and its heavy axels. This is probably the root of the problem of the 9 speed transmission.... The 4 cyl engine just can't keep up with the vehicles weight. OPT FOR THE V6 if you can afford the extra $$$$. The interior is flawless and competes against that of Audi (I traded a 2010 A4). The ride isn't the same, but it's a suv versus a sports sedan. That's to be expected. The ride is excellent for what it is. You can't beat the technology offered in this vehicle either. My wife and I had zero problems connecting our iPhone 6's (hers was primary since it's her car). The Bluetooth works well and clarity is pretty good on both ends. Overall, those are my main thoughts on this vehicle. For value, options, features and now 33500 on the odometer, it can't be beat.

Yeah...But No

1
Jane Doe on 07/24/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Was so excited to get my new Jeep Cherokee. One month in, the car started shuddering heavily and pulling as I was driving down the road. The dashboard looked like a NASA lunar launch mission it was so lit up. Then the damn thing just...stopped. In traffic. Had it towed to the dealer. They couldn't find anything. Same thing happens again a couple of weeks later. Same result. A month later, I get locked inside the car. Yes--inside. Can't open the doors, the windows, nothing. Tow comes (3 hours, thank you Jeep Roadside Assistance), and again "nothing." Then the car started vibrating and shaking. Now the diagnosis was "transmission problems." Each time, the service took longer and longer, and it never got fixed. Each time = 5 times. And through all of this, I had to deal with the abysmal service through Chrysler Customer Care and their dealers, who are surly and condescending. Imagine calling for a service problem with a safety issue and being told that they have an appointment 9 days away. Yup--that happened. At first, I thought this was an isolated instance: my car was just a bad car. But after I did a little investigation, I discovered that these issues were known Jeep issues, especially the shaking and the transmission problems. Do yourself a favor and stay away. 2016 Update: unloaded this POS in July. It had 4 recalls in one year. Couldn't be happier with my new Lexus. 'Nuff said.

DO NOT BUY THIS RAGGEDY CAR

1
DToliver on 07/17/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

I bought this car just over a year ago. When on the test drive I noticed it was shifting hard. The salesperson told me, "oh that's NORMAL". I shrugged it off because after speaking with her I went and talked to the service technician who told me the hard shifting was normal for this particular vehicle and it would cease once it adjusted to the way I drove the car. I'm not mechanically inclined at all when it comes to cars but that response sounded absurd. But, I got a SUPER GREAT DEAL and bought it anyway. After having it for a few months, I took it in because the hard shifting had gotten worse. (Love Field Jeep Chrysler Dodge) They told me it was something minor and the issue was fixed. After about a month, I started to feel the hard shifting issue again and I before I could take it in, I received a recall notice in the mail. I took it in again and they "reset this" and "adjusted that" and they told me it would be fine. And, for about a week, it was. I took it in for the 3rd time and the service advisor called me after a couple of days and said, "we have to replace your transmission". They kept the car for a couple of weeks and when I got it back, the problem was finally fixed. BUT....about a month later, the car started dying while I was driving it. It would die, hesitate to start, start, die again, and finally it would stay running. After about 2 weeks of this I finally took it back to the shop to have it looked at. They kept it for a couple of days and then called me to say that they're having to REPLACE THE ENGINE!!!! Something about leaking valves engine compression...yadda, yadda, yadda!!!! The only good thing about this experience is that the service technician is a cutie!!! Other than that, DO NOT BUY THIS RAGGEDY CAR!!!!!

Jeep is a joke

3.3
jtk13 on 06/18/2015

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1

I purchased my 2014 Jeep Cherokee on 04/2014. As soon as I drove it off the lot, the stereo module wouldn't connect to my bluetooth. 2 times in the shop, computer module was replaced. Few months later, the vehicle started "changing gears" while going 70 mph. It literally felt like the vehicle would change to neutral and the tires lock up. It only lasted a few seconds. Took it to the local Jeep dealership they said it was nothing wrong with it. Took it back with the same issue, still nothing wrong with it. Took it to the place I bought it, they fixed the transmission valve (after being in the shop for 3 weeks) I'be been having the vehicle back one month and it still has problems.

Warning! Stay away!

1.6
murphy45p on 06/18/2015

Performance: 1 Comfort: 3 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

Be aware that car manufacturers pay some reviewers to raise the overall rating of vehicles. I had transmission problems from day one, a new transmission that still had problems at 16k miles after two software updates, engine lights requiring replacement of an air shuttle. All in all, the first 24k miles, a year of owning the vehicle, I was without it for over two weeks. What you're looking for in a new vehicle? Me neither. The transmission defects on this vehicle are well documented and in other reviews as well as mine. Believe them. There are many more reliable vehicles than this one, I'll never buy another Jeep product it's the worst vehicle I've ever owned.

very happy with my cherokee!

4.8
pthomas06 on 06/14/2015

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is the nicest car I've ever owned. Very reliable, comfortable, stable on roads - back roads, dirt roads, and highway. Got me through a lot of snow this past winter - even the husband was impressed with how well it handled in snow and was disappointed he couldn't play and make it slide. It looks good and can go from class to sass in no time. I now have almost 18,000 miles on it in 16 months and am very happy. No car is perfect but this beats all my previous and there have been many.

Terrible Transmission!

2
lcresap on 06/05/2015

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

Bought new, 6K miles (right now) and I'm on my 3rd transmission!! I was told by Jeep Engineers that they don't know what is wrong with my Jeep so they just keep putting new transmissions in to see if it will be fixed. I don't want this car anymore and I'm tired of it being in the shop more than having it in my driveway. I used to love this car but now I hate it and will never buy another Jeep again. 2 months after this review I finally got Jeep to buy back this Jeep. A 4th transmission was put in and they wanted to do a 5th one.

DONT! Just DONT!!!!!!!

1.8
lindze84 on 06/01/2015

Performance: 1 Comfort: 2 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

First off the transmission went out at 2000 miles leaving me stranded unable to get it even to go into a gear since then it has been NOTHING but hard shiting, after taking it in the 3rd time I gave up bc Chrysler says its fixed, not even close. For 4 months straight the wheel bearings made a horrible sound then turning, after 4 times in the shop it turns out it needed new shocks/struts. More recently the heating, my car has a mind of its own...it either blows hot or cold, there is NO in between. This is the most expensive piece of crap ever made....GARBAGE! 15000 miles and has been in the shop 14 times, YES 14 times! what a joke, I cant wait to place a big bow on it when I win my lawsuit!

Constant Transmission Issues

2.8
bachleda on 06/01/2015

Performance: 1 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Owned the car a year and has been to the stealership 5 times for shifting problems. Do not buy this car until Chrysler has fixed the shifting problems. My car will not down shift properly and wants to stay in 3rd gear. If you slow down and try to speed up, you cannot because you are in too high of a gear and have to stomp on the gas for it to go. I have been in almost 3 accidents because of this.

16 Months of Fun and Comfort and then DISASTER

1
bendbob on 05/30/2015

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 5 Safety Rating: Technology Rating: Value Rating: 1

With nearly 40,000 miles on the clock and a wide range of road experiences behind us now, we LOVE this car! Our jeep turns heads with its great looks and fits into any parking lot next to Mercedes or Lexus models. However, the knowing looks of other owners betrays that they are aware our Jeep is much more capable. The all wheel drive system seems seamless as we negotiate icy, twisty roads, deep sand or even deep snow. We continue to rack up carefree miles and truly enjoy our ownership experience. The few times we have needed Jeep support it has been there in first class style. We look forward to many more years of this love affair exploring the country. Well, that was then.UPDATE: We have since had the unhappy experience of tens of thousands of other owners who have had the complete transmission fail leave them stranded in dangerous spots. This happened to us a total of 5 times! We knew we were in real trouble when the Arbitrator was in the dealership trying to resolve the dispute with other owners on our last 2 visits to the service department. And I must say we felt lucky in our dealership experience; at least they were open and honest about the issue and as helpful as they could be. I have read and heard numerous reports of others being nearly completely abandoned by their dealer, who just took a hard line "tough s*%t" attitude with them. But, Jeep controls the repair process and it is long, tedious and will repeatedly put you in harms way. The last time we got stuck with a dead transmission was in the middle of a busy highway. Very Very scary situation. The transmission fail issue on this car HAS NOT BEEN FIXED. Many many people have opted for full trans replacement, but I have not heard a single one have confidence that this was truly a long term fix. More like they are just waiting for the new trans to start having the same fail. Face it, you buy a Jeep brand product in the expectation of at least occasionally taking it to a remote location. Otherwise you would settle for a different brand. With the prospect of complete transmission failure this becomes a serious risk if you are 50 or 100 miles from nearest help. Not acceptable. We wound up having to trade this in on a lightly used Grand Cherokee Overland. This was not an ideal solution by any means, but got us out of this dangerous vehicle in the best way we could.

WORST CAR EVER

2.5
jackieclifton on 05/14/2015

Performance: 1 Comfort: 5 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1

Please, everyone do yourself a favor DO NOT buy this car. THIS CAR IS DANGEROUS. I have brought my truck to the service center 7 times since I purchased it. My truck is now in the service center indefinitely because it is deemed unsafe to drive by the dealership. I have never been so disappointed in a purchase in my entire life. I wasted thousands of dollars on this truck and have had non of my issues resolved. I was driving it tuesday and as I turned onto a major highway the car completely stalled and stopped accelerating (automatic transmission). I have a fractured vertebrae and 2 bulging disks. If I got into an accident because the car does not work I could have gotten killed!

had a great drive

4.1
adel6 on 04/28/2015

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 3 Exterior Design: 3 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 5

The new Jeep Cherokee is something I'll recommend to all SUV enthusiasts. I bought it a ear ago from Repokar car auction for a good price and had a great experience driving it. Now I am selling it because I've owned another model. But this jeep has an unbelievable style. This item is a must to get.

2014 Cherokee Trailhawk 3.2 v6 24 valve 9spd

5
tayden22 on 04/28/2015

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have had my 2014 Jeep Cherokee Trailhawk for exactly 1 year ,I have put nearly 9,000 miles on it and had zero problems. The 3.2 24 valve V6 seems to have more positive reviews than the 4 cyl ,to me its an suv with trail rated off road capabilities you need the V6 power ,when you switch from normal to sport for more aggressive driving it basically turns into a 5 speed and has a ton of power ,regular driving I use the 9 speed auto and get great fuel mileage ,every where I go I get comments on it ,the way it looks the way the V6 sounds the leather dash seats ,wheel etc its an awesome ride and I traded in my grand Cherokee overland w/V8 hemi !Would take Trailhawk hands down over the grand

Nice vehicle but no heat on passengers side. Cold feet!

4.8
Letha Barton on 04/12/2015

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I really like my jeep. Deciphers comfortably and good fuel economy. We have gone into the service dept. dodge summit Fredericton NB on two occasions and both times they said their computer was broke and couldn't complete the upgrade. Problem with Bluetooth connection and salt elite radio reception. My biggest compliant is that poor heat on the passengers side. My freeze all the time, but the drivers side is toasty warm. Service Center said there wasn't anything wrong. The vent for the heat is literally 2 inch in diameter.

Worst car I've ever owned

2
countryboyrmx on 02/05/2015

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Whats broke on it so far: Cruise Control - Gets going over speed set going downhill. Set to 70mph and seen it go over 86mph. Radio - randomly duplicates mp3 files Radio - randomly freezes and reboots while driving. Engine - 17k miles and started leaking oil Broken fog light switch - shoved into dash. broken at factory Fuel door - freezes shut in winter and need hot water to open it Shifting - loud pops as it goes into gear at times and upshifts on hills and lugs down Shifter - Went to put it into gear and shifter broke

Power Transfer Unit Problems

3.1
NY_Girl on 01/22/2015

Performance: 3 Comfort: 3 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

Bought a 2014 Trailhawk at the end of the year. We are now at less than 7000 miles on it and the Power Transfer Unit is toast. Back to the dealership and they expect to have it a week. Prior to this issue, I had no major complaints. Beast in the snow and not bad on gas. The interior makes you feel like you are in a much more expensive vehicle. The heated steering wheel gets a little too warm and wish there was a little more headroom...minor issues until the PTU problems. Dealership said we were not the first ones to have this problem. Little consolation though. Hope Jeep figures it out!

Quite a SUV

5
sanio on 12/25/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

As mechanical engineer I have always tested many cars prior to make a personal choice. My last car was an Infinity FX35 with a rate of satisfaction of 90% well over BMW and Mercedes ones. This Cherokee V6 - 4x4 is fully equipped, with a drive as soft as a limo and yet quite reliable in all weather conditions. I recommend nokian wrg3 tires, you will love the silence and control level in all weather conditions. My v6 Cherokee, in spite of an updated transmission program was hanging in 1st and second gear. A "flash" review was quickly completed by the dealer after 800 miles for a perfect result. I love this car, congrats to Fiat and Chrysler ! Choose the V6 over the 4 cylinders.

Excellent Vehicle

5
commuter11 on 12/01/2014

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: Technology Rating: Value Rating:

Cherokee Latitude V6 4 x 4 bought early June 2014, currently with 6000 miles on it. This has been a very nice vehicle, keeping my wife happy (replacing a totaled Caravan) with enough space for a reasonable amount of hauling in town. We generally drive it on road trips, also. Don't overlook that this really is a Jeep, a little heavier than otherwise would be the case, but you find the advantages when driving over rough roads, as it just glides along where most cars would be shaking themselves to pieces. MPG is great on the highway, up to 27 mpg, with excellent merging acceleration for on-ramps. Cornering is good, also. The 8.4 inch touch screen is easy to read and works well. Update June 2016: At 26,000 miles the Cherokee is now getting roughly 28-31 mpg on the highway at 75 mph. We have done the navigation update (remotely adds navigation to the existing 8 inch display), and it works well, though it's not cheap. The vehicle has been at the dealership for several recall updates and replacement of an oil pressure sensor, all at no cost and none of it causing any difficulties to us in driving. We still think the Cherokee is a winner. My wife (primary driver) particularly likes the forward visibility and maneuverability. Comfort/convenience features like power liftgate and heated seats/steering wheel are favorites for her also.

Cherokee Limited V6 4 x 4

3.3
jnlon98uc on 10/07/2014

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

Purchased this vehicle in June of 2014, Two months later the front end started to shimmy/wobble when accelerating from a stop or taking a corner from a stop. Took it to the dealer and they confirmed the problem and said they will replace both front axles as recommended by Star Case S1421000022 (not sure what that is). Axles replaced and it still does the same thing. Will return to dealer when the 1000 mile break-in period for the new axles is up. Acceleration from a stop is not very responsive either.


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Overall Rating
10 / 10


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