2014 INFINITI QX60

need more owner's input!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: Safety Rating: 4 Technology Rating: 4 Value Rating:

I am in the market to get a 2014 QX60 (certified). The overall design and 7-seat passenger is very appealing, but the negative reviews are very troublesome. if you own a QX60, please comment on this post, or email me at 350inusa @ gmail dot com i live in SF area and hope the weather would help keeping the QX60 running smoothly. Thank you. -James

2014 Infiniti QX 60 Ignition Would Not Shut Off!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 1 Value Rating: 3

I thoroughly researched luxury 3-row SUVs before purchasing a new Infiniti QX 60 vehicle (in the Chicagoland area) in 2014. The negotiated price was competitive based upon the other SUVs I researched. The vehicle is comfortable, the interior is nice, and I love the overall look of the vehicle. But I have had two significant issues with my 2014 QX 60 that would prevent me from purchasing another Infiniti: (1) an issue with a gas gauge being defective, resulting in the electronic and traditional gas gauges being inconsistent and causing uncertainty as to how much gas was in the vehicle (dashboard removed and circuitry replaced within the first 30 days of owning the vehicle) and (2) an issue with the ignition start/stop button not working, preventing me from being able to turn off the ignition and lights and rendering the windows, door locks, shifter, etc. from being functional (one body control module replaced after diagnostic testing showed an error code between two body control modules). The second issue resulted in me being stranded at night in the country on a trip with my 5-year-old son, after stopping for gas in a small town without a hotel, car rental agency, etc. I was unable to leave my vehicle since neither the engine nor the lights would shut off, and a tow truck driver who initially agreed to tow my vehicle later dropped off my son and me in a remote area because he did not deem my vehicle safe to tow. As the Infiniti customer service person remarked after hearing my story, "It sounds like a bad movie." And yet Infiniti was unable to confirm that the same or further electrical issues will not recur/occur, and Infiniti was unwilling to provide an extended warranty for electrical issues with the vehicle. The bottom line for me is that the car has experienced problems that I would not expect for a 2014 "luxury" vehicle, and Infiniti has been unwilling to stand behind its product by offering an extended warranty for the electrical issues experienced with the vehicle.

Love it!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Infinity needs to catch up!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 5 Safety Rating: 4 Technology Rating: 2 Value Rating: 3

This is a very comfortable SUV that offers very little for features and user friendly controls. The controls on the dash are far inferior to many lower priced vehicles and the capabilities are inferior to most SUV's on the road. The 2014 dash has since been replaced but Infinity continues to complicate controls, limit the range of controls and fails to connect the user the ways many other vehicles can. The ride is extremely noisy for a "Luxury" brand, the features are far less than other manufacturers and I'm very disappointed with my purchase. I'd suggest looking at other options unless a SUV is with limited features is what is needed. The cabin is roomy and comfortable but that is where my positive reviews will end.

HORRIBLE CAR EXPERIENCE!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Like in the Matrix movie quote "When you see an Infiniti QX60 RUN Neo Run" Since i bought this SUV it's been at the dealer for repairs almost every 2 months. 1) Headlamp got water inside and had to replace 2)Noise on headliner and had to replace entire headliner almost 10 days without car. 3)Back again for window motor not closing window. 4)Back again for Transmission issues with 22k miles only and had to wait one month to be replaced, meaning car was a dealer for 35 days and me without car. 5)On top of that back again for other headlamp water replacement. 6)Again on dealer for rear passenger seat noise and they had to replace it. Seriously? 2104 and all these pain in the neck repairs? what's next, I'm sure something else was fixed that I don't recall, so I decided to sue Nissan, yep I want a new car or my money back.My lawyers are asking for that but Nissan offered just $500 compensation. Are you serious Nissan? So still in pending responses from Nissan before I submit lawsuit. I'm really scare now waiting when this car will brake in pieces on the highway. Really disappointed with this purchase! No recommended to anyone my experience.

Buyer beware

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didn't realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasn't final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didn't include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.

Don't Do It!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I purchased my 2014 QX60 after thoroughly researching all mid sizes luxury SUV's. I have always driven a Toyota so this was my first experience owning an Infiniti. The car worked beautifully for 18 months. THEN.... Car starting having start up issues on July 2015. Several times a week it would take 3-4 tries to start the vehicle. I presumed it was the battery. At that time they the dealership jump started my battery which they said was still good and told me to drive my car more often. Lol! Then several weeks later problem with starting the car returns. I hold off on bringing the car in until September when the car does not start one morning. Infiniti road service jumps my car and the dealership agrees to replace my battery. Three days later my car stalls twice while driving the car in reverse and the power steering fails while vehicle is in drive. Took the car in the next morning (Monday) and they checked it and said everything seemed fine:( LUCKILY while pulling the car back from the service garage the car stalls for the service technician. At that point I was given a loaner vehicle. During this visit they noticed that a wire was loose underneath the car. I believe it was the body control module wire that was loose. For this visit they really thought they had the problem solved and return the car to me the following day. Four days later the car stalls again while driving and does not starting on the first try. I returned it to the dealership and got a loaner for the second time. During this time they replaced the hybrid battery as well as the key remote battery and they even replaced the new battery just to make sure all batteries were new at the same time. The kept my car for 2 weeks just to be sure it was fixed before returning it to me. Four days later car takes 3 tries to start so I take it directly to the dealership and got another loaner vehicle. During this visit they have been replacing both the hybrid computer and the body control module computer. They have had my vehicle for 3 weeks. The vehicle is still not working so now they think they will replace the harness! Oh and by the way, while the vehicle was at the dealership for 3 weeks parallel parked in an unofficial parking spot in a lot that is overcrowded a delivery truck backs into my vehicle and now the side bumper needs to be replaced. Estimate for damages is 4000 K! I have never has this kind of experience with a car in my life. My first Luxury vehicle is my least reliable car ever. I have started the buy back process with Infiniti and I will do my best to warn others to not waste their time or money on these cars.

Passenger Unsafe At Any Speed

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 4 Value Rating: 2

Our passenger airbag remains off frequently when there is a full size adult passenger in the front seat with their seat belt fastened and the seat properly adjusted (warning light on dash indicates airbag is off). We have provided video evidence of the problem, but since the dealer's test equipment finds no fault, they refuse to replace any parts or make further adjustments. The manufacturer sent a technical expert to examine the car, and he agreed with the dealer that without a computer stored fault no action would be taken. After viewing the several videos, their position remains unchanged. We have owned BMW, Porsche, Mercedes, Toyota, Chevrolet and Cadilac cars in the recent past, and in all cases have been pleased with warranty support. This is our first and last Infiniti. Also our last purchase from The Porter Group in Newark, DE.

Not the quality we expected

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 3 Value Rating: 3

Let me start by saying we loved this car the first year we had it. It's beautiful and comfortable and we loved the safety features. However, we have had this car for less than two years and it is literally falling apart at the seams. Our transmission failed at 50k miles, the seals on the roof came out and started flapping in the wind, the front console trim cracked in multiple places, the seals around the vents are coming out (not even sure how!), the driver visor broke and now just hangs, the latch for the storage compartment broke. The car is also under powered with poor acceleration. We got the car fully loaded and it has failed to meet our quality expectations for a $60k+ car. We're now hoping to get rid of it before it completely falls apart.

Dangerous Vehicle!!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 2

Purchased my QX 60 in June 2014. By the end of July, with approximately 4,000 miles on the car, I had MAJOR transmission problems. The car would jerk and jut, accelerating and decelerating very hard and on its own without my foot on the gas! From that day on until 3 weeks ago I had my car in and out of service every couple of months because of transmission problems they could not diagnose (it has a horrible shutter that jerks the car around). FINALLY, they put an update on my car 13 months after I purchased it and of course it told them to replace the transmission. This is a known problem that service writers, techs and many customers have experienced. I had my new transmission in 2 weeks and it did the same thing!!!! Three weeks after my transmission was replaced they had to put in another. In addition to a horribly built transmission the adaptive cruise control, which maintains a specific distance from the car in front of it while using cruise control is seriously dangerous and life threatening. When a large vehicle, like a semi-truck, passes on the right the vehicle will brake very hard trying to bring it to a stop. When you are driving 80 MPH on the interstate you put your life in your hands because any vehicles following behind have no idea you will brake that suddenly for no reason. Again, this is a known issue with service writers and techs. It can be terrifying to experience. I am in the process of working with the state to have Infiniti purchase my car back due to the lemon laws. Wish me luck!

So far So good

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

The reviews I've read sound scary! I haven't owned mine long but I've done a long road trip with it. Others have mentioned poor gas mileage. I don't fully disagree, but I've been watching my driving habits and my mileage has been improving. At first I was getting a combined 16.5 mpg. My overall average has improved to 21.5 and my last few fill ups were around the 23.5 mpg range. I now leave it in ECO mostly and switch to sport in city traffic or when I know I'll need more responsive acceleration. I haven't had any quality issues yet with trim or paint, but do worry about that as the trim pieces do seem a little fragile or cheap. So, I am concerned based on other reviews. But, so far I LOVE this car. It is very quiet which is important to me. Its a very smooth ride too, also important. I just returned from a 7 day, 2700 mile road trip and I find the car to be very comfortable. I bought this car used, and had planned on buying the Audi Q7, but was having difficulties finding the right used one at the right price and then drove this and loved it. I should mention that the one I bought came with all the packages, and I'm very pleased with all the features, especially the adaptive or intelligent cruise control. So, so far I'm very happy, and hopefully I won't have some of the problems others mention.

Problematic Car

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 2 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

This car has had many issues which include electrical, transmission and fluid leaks. The MSRP for this vehicle was almost $60,000. Infiniti USA was not helpful in resolving the issues nor was the dealership where the car was purchased. My wife and I have spoken with other individuals who have had many problems with the same vehicle. I will never buy an Infiniti/Nissan again. I recently saw where Infiniti's quality ratings were at the bottom, no surprise there.

Waste of Money

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 2 Value Rating: 1

Engine has shut down 3 times now. Infiniti engineer determined that computer modules needed replaced. After I was told by Infiniti tech it was normal for CVT tranny. Issues with shifting, reverse, seat controls, passenger air bag sensor and engine temperature. Need I say more.

Worst purchase decision EVER!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 2 Interior Rating: 4 Reliability Rating: Safety Rating: Technology Rating: Value Rating: 1

Very disappointed in this purchase. Upgraded from a Honda Oddessey and I regret this decision wholeheartedly. IT IS THE ROUGHEST RIDE EVER AND INCREDIBLY UNCOMFORTABLE. I didn't realize how horrific the ride is while test driving because that is usually a quick ride. I am constantly yelling at my husband to stop driving like a maniac but am realizing it must be the car'mechanics or suspension. Either way, I dislike the feel and comfort of the car more and more everyday. I recall it driving slightly smoother the first 3 months we had it and now 10 months in, we're all bouncing out of the seats. My kids really dislike riding in the back seats. (I feel terrible because they weren't with us when be test drove it.) The engine is getting louder by the day. I don't care for the way this car shifts gears. Seems love it revs up very high before finally settling into the right gear. The lift hate is rusted underneath the chrome panels. It is currently in the body shop getting replaced. Let me remind you the car isn't even a year old yet! The temperature is never just right; either too hot or too cold. The back seat vents are sparse which is likely the reason for the fluctuation in temperature. I'm getting roughly 18.2 mpg but do travel frequently. 15k mile "recommended service" is $450+. Ray Catena's complimentary car wash is a joke. Very sloppy on the cleaning overall. My car still had sticker residue on the outside after a few washed by the dealer. I took it to a car wash and paid for the job to be done right. It was like night and day. Overall very disappointed. Should have gone with the MDX. You can't see out the back window when the 3rd row headrests are up and in use.

New Transmission on my 2014 SUV QX60 Hybrid

Performance: 1 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 2 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 2

I can't believe how many problems this car has with only 10 months old. First the headlamp had to be replaced, next the complete headliner also replaced ($4k value) the window motor wasn't working, passenger door not opening from inside (no child lock on) and now needs new transmission [non-permissible content removed]! It's a nightmare, I also drive a 1997 jaguar xj6 that only asks for gas! Ahh! and the MPG illusion never goes above 19mpg average. Complete disappointment. i live in NYC if anyone around has same problems, check New York Lemon Law.I may use it soon!

Love my car, but...

Performance: 2 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 4

I gave performance a 3 because at times when I go to accelerate, it is not smooth. I was sitting in traffic and when it was time to move, I pressed on the gas and the car did a sort "chug, chug, chug" and a vibration when it moved. Has anyone else had this problem? I've taken it in for servicing, but they don't know what the problem is.

QX60 is not for everyone

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 3 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3 Safety Rating: Technology Rating: Value Rating:

After driving a G35 for 13 years, it took a bit to get use to QX60 Hybrid. It is perfect when you drive the wife, 2 kids and their stuff. And you still have room to offer another family to come alone. Or like me, you do not remember when was your last speeding ticket. My last one was 17 years ago. I know we need a minivan but can not imagine being seen in one. QX60 fits the bill, plus the 4WD. I enjoy seeing 26 to 29 mpg routinely with regular gas. My record is a 38.1 mpg on a short 10 mile run. Having kids changed my perspective. I no long focus on 0-60 numbers. Someday, I will have my sports car with no child seats. I also got 17 mpg when try to match my G35 experience. Update, April 3rd, 2016. 27,000 + miles later, QX60 Hybrid runs well. Overall, I am at 25.5 mile/gallon, I did manual calculation for 12 month driving, recording miles at each gas fill up. I drive highway 70 miles during the week, and all local during weekends. Before QX60, we always take my wife's ML350. Now, kids just go to QX60, it is so comfortable and roomier. No issue, not a single one. I did oil and filter changes myself every 5000 miles with full synthetic. I do not go to dealer for services, other than tire rotation. My next car is either a 911, GT-R or Tesla Model S, keep on dreaming while driving +/- 5 miles within speed limit in my QX60.

Factory Paint Defects

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 1 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs

Subpar quality

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesn't get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.

Tried ALL luxury cars, this is the BEST

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We test drove every luxury SUV on the market today, even the gas guzzlers. As soon as we pulled out of the car lot, we knew this was the one. Great performance, reliability and more. I have had a Lexus 4 door car, and a Mercedes E class. This is by far the best of them all. The price is descent. And all the complaints here, sounds like the repair shop is the problem. Erg, I understand the aggravations, but trust me, Mercedes and Lexus is just as bad. Sucks when you pay good money for bad service. Even had a Toyota, same crap there too. By far, this SUV is a great choice.

Not what I thought I was getting

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

We purchased this car brand new and were excited to size down from a Suburban. By 8000miles we started having problems and had to have the transmission replaced before 10,000. Thought it was a fluke but asked 2 other carpool moms and they have also replaced their transmissions! Considering returning under Washington's lemon law. This is not what we expected with a $60,000 car.

As much time in the shop as at home

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 2 Safety Rating: Technology Rating: Value Rating:

First high-end vehicle I could afford, but maybe I should have kept my Hyundai Tuscon. It cost half as much as the QX60 and had NO maintenance issues. This is a pretty car,but it's a rattle trap. It has been in the shop at least four times and they still cannot get rid of them. The airbag indicator light has been "fixed" 3 times. The roof rail was replaced because the rubber sealing strip kept coming out at highway speed or a washing. Obviously poor construction or engineering. The dealership has certainly tried to make it right, but all the fun and pride of ownership is ruined. Each repair visit took 5-10 days! I should have gone with the Acura MDX as my brother suggested. UPDATE: The dealership bought back the car if I would buy a new 2015 QX60. So I did. It has some squeaks and rattles also, but not nearly as bad. It has had two recalls which have been done. I really like this vehicle and hope I can keep it for at least 150,00+ miles.

Premium Family vehicle

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 4

[non-permissible content removed]. So far I have driven only 260 miles and am getting only 16 mpg, rarely 17 mpeg mostly doing city driving, as yet to take it on a long drive. Exterior look of the vehicle is great, and interior just complements it. Mine is white with wheat interior, it overall looks very sophisticated. My vehicle is with Premium plus package, theater package and driver assistance package. Really like the driver assistance package. When engaged, it does apply brake to reduce collision.

Constant creaking and rattling

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 2 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 2

I bought this car about a year back. It's music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.

Total Sham!!!

Performance: 1 Comfort: 3 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 4

26-28 MPG? What a sham! I've had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc.… and claim that they were able to get the car up to 26 MPG. Since then, we'’ve come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.

Build quality subpar - fit and finish issues

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 2 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

First I've only owned (leased) it for a few weeks and have only 600 miles on the car. Rear passenger door interior panel needed to be replaced - installed poorly and was cracked. Dash has several rattles and creaks. Roof rail was improperly installed (missing clip) and the passenger front door has a paint run. Also rear passenger door seal plastic was put on wrong (cracked). Seal was replaced, door fixed and the roof rail was reattached but the paint issue and rattles still exist. Contacted Infiniti directly and they did push the dealer to fix the car ASAP but the build quality is pretty poor compared to other imports or even some US manufacturers.

Excellent vehicle if you can live with rattles

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Our QX60 is a great all-around vehicle. It has excellent rear cargo storage, the seats are comfortable, and fuel economy is very good for this segment. We would be completely satisfied except for one major flaw- rattles are abound in every corner of the vehicle. Within about 1,000 miles, the doors started rattling. Soon thereafter, the dash started rattling in multiple locations. We love so much about this vehicle, but the rattles are such a daily annoyance that this will likely be our last Infiniti. Such a disappointment for an otherwise excellent vehicle.

QX60 transmission failure @ 300 miles

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

Worst experience ever, Transmission failed after 300 miles. Infiniti refuses to replace the car. Car is in the shop longer than was at my house. Customer care does not return calls and this has lasted over a month now. Had very scary experience entering the highway when transmission gave out.

The hybrid is a scam

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 3 Technology Rating: 5 Value Rating: 1

Update July 2016: The fuel mileage is still crap. The dealership did fix the fuel gauge issue. (yay!) The car still runs the engine at stop lights, and frequently doesn't charge the battery while doing it to boot. (what amateur programmed this thing?) The dealership is now out of business. Go figure. (Santa Monica Infiniti...) New Developments: - I updated my safety rating to 3 stars, as it has now had a recall for air bag issues. I've also noticed as I go between my '04 Ford Expedition and this QX60 that the headlights in the QX60 are marginal at best. In the dark I can only see a fraction of the distance that I can with the Expedition headlights and I the low beams don't have as wide an angle either, making tight corners in the dark scary. - It has had loud intermittent grinding noises from the engine compartment for over a year now. Incredibly embarrassing when it does it in public. The dealership has been unable to diagnose after 2 or 3 tries. It goes away when we turn off the A/C, so it's something related to the A/C. - We live in Canada now, and it turns out the maintenance plan we bought in the US is no good there. (working on getting a refund... what a PITA.) Just for fun we looked into getting a Canadian one, and oddly enough if we get that one it'll work in the US. - Minor issue, but the dealership in our area is a combined Nissan / Infiniti and service visits are more like going to a Nissan than going to an Infiniti. My wife will no longer do the services because of this, which is yet another PITA for me. I guess I should just feel lucky there is a dealership at all in our area, as the one we were using before in California has closed. In summary, after the first year or so, my wife was done with it and wants something new. Ugh. And while we love the interior and comfort of the vehicle, we could have spent $20,000 less and got a Pathfinder with 99% of the features, better gas mileage, selectable 4WD, etc - OR we could have got the non-hybrid QX60 for $3,000 less and had a straightforward gas engine that would get better mileage and not be nearly as complex to work on. Either way, we still feel ripped off. Original Review: Sticker on it was 25 City / 28 Hwy. Actual has been around 16 City / 21 Hwy, no better than the all-gas version, which is $3,000 cheaper. The fuel gauge often jumps from 1/4 tank to empty, and the display goes from ~50 miles to "---". The hybrid battery gauge has 6 bars and a charge indicator. At stops it frequently runs the engine without charging battery, even though the charge is only at 2-3 bars. The only time I've seen the battery charged over 5 bars was on a long downhill trip where it charged with regenerative braking. Had the car 3 months and didn't even know it went up to 6 bars until that trip. The dealership has been evasive and unable to address the above issues.

Built to perform

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought the fully loaded QX60 Hybrid Front wheel in March 2014. I enjoy the smooth, comfortable and quiet ride. I just made it to 5000 miles. I mostly drive in a normal mode, shown by the "dot" on the dial knob.The city and highway mileage combined gives 26 MPG. For the highway, it gives up to 29 MPG. Look at the MPG bar on the center display panel and learn to drive accordingly to get better MPG. When possible, hit the brakes slowly and see how hybrid battery charges. No premium gas needed. It is not a race car, but if you want to drive that way you can (switch dial to sport mode), may not get best MPG.

Many Pros and Many Cons

Performance: 4 Comfort: 2 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 2 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 2

My husband is a used car dealer but when I got pregnant with our first child in October we decided to buy a new car to know for sure we won't have any problems. We bought the QX60 for the size, price, and brand. We got a fully loaded one with a DVD player for the kid in the future. While I was pregnant the car was the most comfortable thing to drive, but in December it stared to make engine noise. I took it to Infiniti and they couldn't hear it. It got so bad that in March they finally heard it and said it was an issue with the bearings in the engine, it took them 2 weeks and they fixed it, but it is coming back again. Also, now that I had the baby the car is not that comfortable.

Elegant Sophisticated and Classy

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Better than its competition. Shopped many. Love to drive it. Had it for two years now. Still love to drive it. Generally easy going but push it a little and off she goes. Same reliable product as Nissan. Just a great company. Not overly impressed with the Navigation but it has some nice features. Does great in the mountains. Takes a little getting used to on turns because it's a little long. You just have to think about your back tires during the turn and you've got it. Otherwise no problem with handling. Although I must say, this car is not as sure footed as you would expect on the expressway. Not bad, but not a rock. We were surprised by that. Can't really explain why. Otherwise a 10.

Infiniti offers horrible support

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 5

Bought the 2014 QX60 Hybrid AWD, $60,000. Window sticker says 25-28mpg, combined 26. I'm just over 4,000 miles. The best I've seen is 22mpg. That was fillup in Seattle, drive I-5 to Portland, turn around and straight back to Seattle. Cruise control the whole way. My regular fill ups are 18mpg. Total crap! Told service Manager at dealership I bought it from. They drove it for a week and they got 19mpg. So we have a problem, right. All the service tests they did showed the car operating optimally. So they called infiniti and we opened a case. infiniti engineer came, drove 51 miles on 1.8 gallons which equaled 28.3mpg. I said how did you do that? He couldn't tell me because it was proprietary!

Major problem with this car - DO NOT BUY THE HYBRID!!

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

I bought a 2014 Infiniti QX60 Hybrid two months ago in March 2014. I immediately noticed that I am getting a combined 15 mpg on the trip computer (not the 25/28 mpg as advertised). After having the Infiniti dealer (Infiniti Manhasset) tell me there is nothing they can do, I reached out to Infiniti USA. They asked that I do a manual calculation by tracking how many miles I have driven on the odometer and how many gallons of gas it takes to fill up from the last fill up. After going through this exercise, the calculation was still right around 15 mpg (15.4 mpg to be exact). Infiniti USA told me yesterday that there is nothing they can do to help me . Is anyone else having this problem?

From Lexus to Infiniti for the first time. Not thrilled.

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I have had my QX60 for 5 months and, coming from a Lexus GX460, I have been a little disappointed. The design and layout is awesome but I'm not sure about the long-term dependability and durability. Little things have been happening - rubber molding sticking out from the rear passenger door and the seat belt on the passenger seat was installed backwards. The quality of the exterior is no where near the Lexus and I've been having a problem with the driver's mirror moving after the car is turned off. Each time I get in the car I have to adjust the mirror on the one side. The dealer has been wonderful and had my car for 6 days and thought they had fixed it. Guess not....

The Hybrid Engine is a Scam!

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

If you want better gas mileage do Not buy the QX60 Hybrid. I bought one in December 2013. After a few weeks of poor gas mileage and noticing that the Hybrid engine seemed never to be running, I took it to the dealer. The service guy told me that the Hybrid engine by design does not work when either the AC or heater is on! That's 99% of the time that I will be driving. Total nonsense. I paid an extra $3,000 to get the same gas mileage that the gas only version gets. There was absolutely NO disclosure from my salesman about the "unique" way this hybrid engine works, or more accurately does not work! No one would ever pay the extra $3,000 if they new the truth! I feel totally robbed!

Loved it, but showing some concerns with time

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 5 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

The JX35/QX60 has a pleasant look, great interior, and probably the best seating arrangement for a vehicle in this size and price range. I have the Premium, Driver Assistance and Theater packages. It is not a snappy driver, but for long trips with the family it is quiet and the safety features generally work very well on the highway. The first 8 months were wonderful. Then the problems started. Be very careful in checking out the brake pedal. At times it will “fall to the floor” or hit the physical stop. Happens on JX and QX. Two of last four months in the shop for a variety of issues (primarily brakes and interior). Replaced all the leather. Concerned about long term safety & cost

city mpg rating is a sham

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

Update Feb-2016: its been over two years since purchase. happy overall. MPG is still a scam (more findings below). automated highway driving is scary! quality of switches, leather, seats, handles, screens are high and so far no issues paint is holding out pretty well but i do have a single chip where car's door hit my door. its been there for ~ 1.5 years and hasn't got worse (no rust). scratches are minimal (inside door handle dips, and single light scratch on door) MPGs for my drivers average to ~ 22MPG (80% highway / 20% city) - this is with 20" wheels, towing kit, ECO mode all the time. the 22MPG is with air conditioner on. turn off air conditioner, MPG goes up to 25.3!!! WTF - ~15% difference?! most of my driving REQUIRES air conditioner due to weather so this is a big issue. automated highway driving - if there is a large obstruction in middle of highway, the car not sense it and plow right into it. its only when there is a moving object (vehicle) in front, when the car senses the manages acceleration/brakes. if this is important to you, look into new models or other vehicles. ~Jan-2014: I've had the qx60 hybrid and for about 3 mo now, 2300 miles. If I knew how poorly hybrid performs in the city (supposed to be hybrid vehicle strength) I would not have gone for hybrid. Let me repeat this, the car is great! Lots of room, great safety features, but I want my money back for "hybrid" part. City mpg of 25 is nowhere to be found, no matter how slow or fast acceleration, ease of breaking, Ac/no ac, no matter what I tried. I max out around 15mpg on a good day around city and hit as low as 9mpg occasionally without trying. Infiniti, I hope you are listening and are not going to drop your customers now that we have given you the money.

LOVE this car

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We opted for the Infiniti QX60 after some research and having it in a list of "maybes", but we were unexpectedly sold on the vehicle by driving it! Whoever wrote the review about the car being "sluggish" or handling sluggishly obviously drove a different car than this one. This QX60 has excellent acceleration getting on freeways and it is incredibly well designed from a space utilization standpoint and for comfort of driver and occupants. The ride is also more quiet than any of the competitors we tested. I would also be quick to say that our new car has only 3000 miles on it. Nothing at all has gone wrong to this point. This car is a winner for families with kids.

Comfort and Fuel Economy

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Selected AWD Hybrid after comparing to gas version and Acura MDX. QX60 offered more room, comfort, and better price than the MDX (my opinion). Hybrid vs non was a difficult decision but with a modest 3k premium, increased MPG, and option packages simplified, we selected the AWD hybrid. The comfort is unparalleled and the safety is outstanding. The warnings (lane departure, blind spot ect.)/interventions can be individualized, on or off for each driver. The MPG was concerning after purchasing with 19 city and 23 hwy. Now with 1500 miles 22 to 23 city and as high as 29 on the highway! 24 for mixed driving. There is a break in period and learning curve with this SUV to obtain good MPG.

3 Months - More Pro's than Con's

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

After 6k miles, averaging 21 mpg with a mix city/hwy driving. Previous vehicle was LR3, which sits very high. Took some adjusting to a more sporty luxury vehicle. I don't feel like I'm on the ground, seat height is good, not commanding. Ride quality is superb! CVT transmission took some adjusting, but I have really grown to like the quick drive quality in sport mode. It is plenty fast for me, can't wait to drive it on the expressway each day. Great family vehicle for trips and activities. Loads of room and an airy feel equal to the rover with even more leg room in all 3 rows. Con's: Needs an app based tech system. Doesn't read texts, requires too many voice prompts for calls and navi.

Gas mileage not as advertised

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

I bought the hybrid after calculating that it would be a 3 year payback for us based on the improved mileage. lo and behold, i am actually getting WORSE MILEAGE than the gas version! my wife is getting 17 in the city and 19 on the highway. what a load of BS. I'm having the dealer take a look at it and will update my review when i know more.

Don't buy this car

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

The car is roomy, great for family with kids, but the nightmares started in the first week when I noticed that the hybrid battery is hardly discharging any power towards the car, the energy screen is always showing energy discharged from the engine towards the car or the battery, and after the first 250 miles the average of gas consumption was 15 miles per gallon...yes 15,,not 26 as they claimed, I took the care back to the dealership who contacted infiniti of USA and the answer was it is what it is,,the battery is not fully hybrid but partially, and gues what if your AC is working then the battery won't work,,,,I filed a case with infiniti ad I'm waiting for an answer, ill update you.

What a dissapointment

Performance: 4 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I purchased a 2014 QX60 two months ago. . In the 8 weeks that I’ve owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer. First is a harness issue on the windshield. Was fixed, then fell off again after the dealer left fingerprints all over my car. Then the driver side heat and heated seat did not work. It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift. The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.

Great value

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

With a growing family and the need to transport addtional occupants from time to time space was important to us. We had looked at most of the vehicle in this class and were either deterred by tight cabin space, low exterior/interior quality, poor fuel economy, or price. Though we are willing to pay to get what we want we don't have a track record of keeping cars more than 4 years. We take into consideration price, safety, options, interior space, styling, maintenance costs, fuel economy, increase in insurance premiums, and warranty. We do find the vehicle quiet, smooth, and fun to drive. We have a super duty truck and this SUV drives more like a car. We are happy with our purchase thus far.

Do the doors close on anyone else?

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

The day after I bought this car, I noticed that when I opened the doors, they would quickly close in on me. The same thing was happening with the rear doors and hit my kids on their way in and out of the car. I brought it to the attention of the dealer who said it was how the car was designed and that the doors are "heavy" and "safe" and that's why this was happening. I called Infiniti Consumer Affairs as well, and have not gotten anywhere with them either. I was told I could break my lease for $1500. I am not happy with the visibility in the rear window and also find the car way too long. The inside console area is very small and doesn't hold much.

Awesome family Hauler

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Bought this car a few months ago. Very happy. My wife is the primary driver. This is an outstanding family hauler. Lots of room. Nice moonroof over the second row. Beautiful interior/exterior. Excellent pick up in sports mode. Average in normal mode and horrible in eco mode. Got all the bells and whistles. Laser cruise control works like a gem. All the technology creates force field around car with distance control assist, blind spot intervention, back collision assist, and lane keeping. Test drove acura mdx and lexus rx 450h and this provided better price/value/safety features with equal quality. Ride quality is outstanding and noise level very low.

It's an INFINITI!

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

When it comes to price, comfort, performance, quality, and design, NO ONE makes a better over all car then INFINITI. I've driven the rest and I've driven the best. From Porsche to Range Rover, BMW, Mercedes, Acura, Lexus, Audi, and more. Every other vehicle lacks something. I won't even mention American Cars, because those are still a joke. When I say over all I mean from Price on down. Always compare Apples to Apples. I went from a customized Infiniti M37S with 350 HSP to the QX-60 and I love driving it all the time. It's a beautiful design inside and out. Aggressive, sexy curves with beautiful styling inside and out. Great performance and handling, specially with bigger tires. Pure Luxury.

2014 QX60

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 3

I purchased a new QX60 in Houston last week. It only has 550 miles on it at this time. The rear air conditioner does not work properly and the transmission slips when changing from first to second gear when you take off slowly. Extremely disappointed. I bought the car for my wife to drive with our 16 month old twins in tow so they would always be safe when driving. Guess I will just have to hope the transmission does not fail while the kids and wife are out alone.