2014 FORD Focus

Reliable and Fun to Drive

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 5 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I bought this car in August of 2014 from the dealer and drove it off the lot with 10 miles on it. I now have around 39,400 miles in 26 months. I also have the 5 speed manual transmission. The only issues I have had with the car were replacing a tail light bulb and then 2 tires because of nails. It is peppy for a small car and has more horsepower than the other cars in its class, (which is something I looked for). On interstates going the speed of traffic on open highways I average 35.5 mpg. On 2 lane highways with a lower speed limit I have averaged between 39 and 44 mpg of 200 mile round trips. It handles well in all types of weather. The AC cools off the car quickly in the hot days of summer. The bluetooth syncs easily with my phone, however I have had to resync it once. The legroom is the back is a little poor but it is a small car. The resale value of the car is poor because of issues with automatic transmission however but the manual transmission editions are reliable and fun to drive. I would easily consider buying one with a manual transmission again.

RIPPOFF

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2 Safety Rating: 2 Technology Rating: 3 Value Rating: 2

well the car looks good but be careful . the first problem you will get is going to be the transmission, the shifting is rough and it will need to figure whether it needs to shift or not..... de careful in traffic it will give you a backache. the update you will get from the dealership is not very good since they are not equipped with the issue and the warranty is extended to some parts but all the parts that need to be fixed that is if you over 5/60k warranty part for powertrain. When it comes it to resale that's a hole another story. the car drops in price massive when it comes to trade it or sell at least 4k-6k. the Bluetooth setup is okay but you will need to reconnect it overtime since it will not do that and also understand what your saying. I do not recommend any to buy this car not worth it. I also went through 3 transmission over the time I had the car an average of 10k miles . I had a total of 16 repair on the car which made it an average of 1.85 which comes out to every 2months in the shop (owning it for 28months).

P.O.S NEVER AGAIN!!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Dealership sold me this new car back in 2014. From the start the transmission was jumpy. Taking off from a stop that car shakes back and forth like it doesn't want to go. This type of acceleration is dangerous if you need to get out of the way. Dealership was no help and I was told there is not fix except computer updates which don't work. I have had 3 computer updates since having the car. I will never buy from Ford again. Value of the car went down quick. Now that I have had it long enough and paid of enough it will be traded in for a better car NOT with Ford. I will be surprised if someone doesn't get help with this issue. I was told sales reps do not have to tell you about the problem. No integrity!!

Never again

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 4 Value Rating: 2

My Focus is currently waiting for it's second repair of the all-too-common transmission shudder issue. The first fix (which was performed when the car was in the shop for an exploded A/C compressor) lasted about 1 week and the issue came back. I just lived with it until the other day when the car revved up and stopped moving while driving. Luckily I got into a parking lot where I checked everything I could look at out and restarted the car. It drove normally to the closest dealer who couldn't see me for days. Went to another dealer today and found it needs a new clutch and TCM. Dealer has no idea when the TCM will come in so the car sits....oh, and when the parts are in it's only gonna cost $1500 to get it "fixed". Ford should be ashamed of themselves for this transmission and lack of support.

NOPE!!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: Technology Rating: Value Rating: 2

You couldn't give me another Ford. Bought this with 2,200 miles on it and had it to the dealership 2x with exactly ZERO help from them or Ford. I guess the only positive would be that it would definitely put a crying baby to sleep with all the jerking, vibration and abnormal noises it makes while driving. It is down right embarrassing to even have passengers in this vehicle and drive down the road. I don't understand even with a car over two years old they still don't have a solution to this unacceptable reaction to just pushing the acceleration pedal. This could get 50mpg and I will still say NOPE!

JUNK JUNK JUNK

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

This car is JUNK! Transmission slips, nothing but issues after having it for 2,000 miles. brought car in they wouldnt fix it until the 3rd time i went with the mechanic. WOSRT CAR EVER! I WILL NEVER BUY FROM FORD AGAIN!! Corporate is USELESS, all they said was they can't do anything about it. JUNK

FORD'S REVENGE ON AMERICA

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

After 73 yrs I thought I would treat myself to my first new car ever. Bearing in mind we were a ford family since 1947 and I drove a 2004 mercury marquis for 11 yrs it was reasonable to think buying a new ford from wayne akers ford in lake worth florida was the right thing. I bought a new focus and after 10 days and the trans locking up 4 times in 400 miles I returned to the dealership to uplift this deal. They pleaded with me to take another new 2014 ford focus same model same deal same price after 4-5 hours of fighting with them they convinced me to take another . I went along with their offer ..... But when I was presented with a bill for around 2400.00 I insisted they call me a cab . As I refused either to take mycar back and or accept their offer of "Even exchange" with a diff of 2400. They reduced it to 1200....No thank you then 600 . After 6 hours of fighting I agreed to 400. The next morning I woke up and checked the "Very same car" not to be so they substituted a much cheaper model over a 1000.00 cheaper I drove to the dealership and they refused to acknowledge this.. (oops I am a retired mechanic had my own shop) so off to small claims court their attorney claimed they made a mistake and pleaded with me to accept 1500.00 so they did not want to go in front of the judge. I lost 325.00 on the filing fees. The new focus was better the transmission did not lock up but jerked hesitated late and early changes car jerked violently when I went to the dealer a good few times their standard response "We could not duplicate problem" eventually the loud banging the dealer could not deny they replaced the trans. As for the very very poor gas mileage 16-18 mpg they told me they checked and I was getting 29.5 mpg I decided to make a pictural history everytime I filled up 3/4 tank 1/2 ank 1/4 tank and the comp proved that I was getting barely 17/19 at best I advised the dealer that the violent jerking was affecting my spinal surgery which the neuro surgery determined I was permanently disabled . After 2 yrs of very bad service horrible horrible car . I traded it in for a 2013 ford fusion landed costing me over 21000.00 for a car that should be crushed recalled ford screwed up 2013/4 ford focus and costs americans millions of dollars in fords screw up possibly worse than the ford pinto or the edsel

Ford's just can't get a transmission correct

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 3 Value Rating: 4

The issues of junk transmissions keep on coming when it comes to Ford. The Focus has an automatic manual transmission (it is a manual trans that shifts automatically) but this one has been in the shop 4 times to have the trans gone repaired. They have done a recall but just cannot seem to fix it. My friend is on her 3rd repair at 20k mi and is going to lemon law the car. The trans slips under mild acceleration causing it to shudder in the 1st couple gears. The electronics package for cell phones is terrible. We would struggle to get it to pair with our cell phones and it would work for about 2 months then stop again. We just gave up. Also the interior is made out of cheap materials. The sun has completely eaten away the vents in the rear window deck and it looks like the car is 20 years old. Bad thing is we live in Oregon and get like 3 months of sun a year. Lastly there is no rear seat leg room. When I am in the car I have to jam my legs up against the dash so that my 11yo son has some leg room. I would not recommend this car.

Still not sure

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 4 Value Rating: 4

I just purchased by 2014 Ford Focus in February and after driving it for awhile I was not happy. The jerkiness made me crazy, especially in stop and go traffic. I then received the recall notice about the software update for the transmission. The first two days after I received it, it was worse, but after a couple of weeks it pretty much stopped which is what the dealership told me would happen. The software update made a big difference and I also felt more comfortable putting my foot on the gas. I had become hesitatant because I was afraid of the jerking. I have since received the notice about the transmission extended warranty for 10 years or 150,000 miles. I am still not 100% comfortable but felt better than I did in the beginning. Other than the transmission issues, I have enjoyed driving the car. I like the phone Sync, being able to get Sirius.

Horrible transmission issues - little support

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

Let me preface this review by saying we have purchased a lot of Ford vehicles in the past 15 years. This, without a doubt, will be our last. The 2014 Ford Focus dual clutch transmission is nothing short of abysmal. We have replaced the clutch 3 times already and the cars is not even 2 years old. This is not due to harsh driving, weather conditions or lack of regular maintenance. We take great care in maintaining all of our vehicles. The clutches last approximately 5000 miles before the horrible vibrating/shuddering starts again. When changing gears at low speed, the car violently jerks and is difficult to control. We have reached out to Ford Customer Care many times and the only solution they offer is to cover all clutch replacements up to 50,000 miles. How about recalling these defective transmissions and stop putting peoples lives at risk? I plan on selling this car long before the 50,000 mile warranty is up and buying a Toyota or Honda instead. Very disappointing Ford, very disappointing indeed.

LEMON!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: 1 Technology Rating: Value Rating:

2014 ford focus, had the clutches replaced in 2015 and still shudders. Got a lawyer and filed a lemon law .....got a settlement from ford and now they have extended the trans warranty to 10,000 miles. Just took it in for a TCM update as per the letter from ford (transmission control module) service adviser told me it will never be perfect but it will help. Even with the new clutches last summer it was shuddering again, what a piece of junk.

Oil leaks onto the clutch.

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 2 Safety Rating: 2 Technology Rating: 2 Value Rating: 1

I'm on my third clutch pack in 50k miles do to oil leaking past a shaft seal.

Fun car, but unreliable

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: 1 Safety Rating: Technology Rating: Value Rating: 2

I love the size, handling, styling and interior. At 35,000 miles it needs a new clutch pack and strut bearing. The dealership has been nice about it, but this is ridiculous.

Reliable and fun to drive

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I bought a new/preowned 2014 Ford Focus Sedan, basic model (not an SE or Titanium), 5-speed, manual transmission. It had 16,000 miles on it at purchase. After driving it daily for 2 years, it now has 33,000 miles on it. I have only taken it in for new tires at 30,000 miles. I have had no trouble with this car at all and it is a pleasure to drive! (Mind you I change the oil and rotate tires whenever the timer on the car tells me to) In 2016 it still looks new and runs like new. I highly recommend it to drivers who enjoy controlling the car with a stick shift, good power, a sleek look and the decent gas mileage that comes with a compact car.

Dangerous Transmission Stay Away

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 2 Value Rating: 1

Ford should not allowed to sell cars with this auto-manual transmission. It is dangerous. I've almost had 4 accidents from it. Twice it jumped in front of cars when i did not want to go and twice when I was turning in front of someone it did not go when I needed it to. Then it is jerky the rest of the time at low speeds like stop and go traffic. I've had it in to the dealer 4 times so far. They have replaced and reset the control modules but it has not helped. Ford has extended the transmission warranty but if they're not going to fix it what good is an extension. If I had known the problems I never would have purchased it.

Never Again

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: Technology Rating: 1 Value Rating: 1

This car has been nothing but trouble. For years I have been Japanese car owner and I made a colossal mistake by buying Amercian. The transmission shudders, lunges, and loses power. It is dNgerous and I have taken it a number of time to the dealership for repair only to be told "it falls within Ford specs". It's dangerous to drive, the engine is unpredictable.

2 transmissions in one month

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating:

My husband and I purchased a 2014 Ford Focus from Sunrise Ford in North Hollywood on February 20th, 2016. In April, the transmission light and a message gave me 5 minutes to pull over. The message read that the car was overheating. Transmission message appeared. I was traveling up a hill off Laurel Canyon. You could hear the gears every time you drove up a hill. I was in bumper to bumper traffic. The car was also rolling backwards. I know how that feels because I know how to drive a stick. It was a very hot day. Which is a trigger for the transmission. We took the car back to Sunrise. First, we were told that it was a computer chip malfunction. A module message. They said don't worry about it. It's a common message. Then we were given an appointment to replace the clutch and seals. The appointment was so far out because they were backed up due to so many appointments to repair transmissions. We dropped the car off on June 14. They had the car for 4 days. While they had the car we ask them to fix the windshield wipers and the speaker panel. We notice that in the early part of July the dashboard was malfunctioning. I have photos. The gas hand wouldn't move and the gas numbers, mileage numbers, degrees, and radio stations were jumping all over the place. The AC stop working properly. A few days ago we were approached by Sunrise to buy back our car. He said that the car had built up equity. My husband asked him how is that possible because it hasn't been 6 months yet. They offer us a lower payment and interest. My husband said no because it's a buy back scam buy Ford. Last night the car started to jerk, it wouldn't get out of first gear. We got the car home. It wouldn't start nor reverse. We had to push the car into our parking spot. The transmission service light is on. The car was making a rumbling sounds even though it was turned off. We picked up the car on after they replaced the transmission again. Guess what? The Gear is locked. I found out from an auto fraud attorney that the Sunrise is suppose to disclose to customers the issues with the transmission. I was told by a lemon law attorney and the fraud attorney that the car will never run correctly. When we dropped our car off the second time for service we came across frustrated owners dropping off their car for repairs.

Stay away

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: Safety Rating: 4 Technology Rating: 3 Value Rating:

Bought the car in 2014, already on my second clutch replacement. Ford knows about the issue but chooses to sell these vehicles away. The car shudders going into 2nd gear and when sometimes the acceleration is just not there. These cars should be recalled

Troubling Transmission!!!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

I have had trouble with my transmission since day one. Shuttering and shaking. Dealership told me it just needed to get some miles on it and it would smooth out. No such luck. Took it back. Had to have a new clutch put in. The shuttering and shaking continued. The dealership really doesn't want to help me. They have excuses about each episode I have had with the transmission. The car even started to roll backwards at a stop sign. This should NEVER happen. New clutch again. Now, we are on our third clutch and the problem isn't fixed. WHY???? Ford people - hello??? are you reading these reviews? You have a major problem with your transmissions in this car. Help!

runs good so far

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: Value Rating:

The engine is great and the dual clutch transmission is fun to use but you cannot drive like a grandma in low gears, just give it extra gas and it should be ok. I also start off in L gear and then shift it to drive at around 15mph. I was watching a ford tech on youtube saying you should also go from zero to 60 quickly 4 or 5 times and that will help your shudder and clutch problems in the lower gears. I really have only had one shudder but that was when I was light on the gas pedal at a very low speed....I also know someone who had trouble with a 2012 but it is now fine after stealer ship worked on it, cAR has 70k. Her son is a ford tech btw...hopefully I am one of the lucky ones. Anyways, I have a 64 mile round trip to work and my 2014 focus and 2007 5 speed focus that I sold never failed me. The 07 is still running with 165k on odometer...ford extended the transmission warranty to 100k on the dct. I use synthetic oil and engine is outstanding

My lemon Ford ...and I'm not talking about a color

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: 1 Technology Rating: Value Rating: 1

I have had repeated transmission issues with the Focus. The third time is certainly not a charm :( Both the dealership where it was purchased, and papa "Ford" do not stand behind the product they sell. Turn away now and run...don't look back, just keep running. This is not a safe car and once they have you hooked...it's your problem and not theirs.

So much Better than Expected. We Love it...

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I was hesitant in purchasing this car based on reviews related to the tranny. I had purchased several vehicles; however, from Jordan Ford with exceptional service through the years, so because it was certified, and because we liked the sporty looks, we took the plunge. We noticed the slight surge with the transmission, and I asked the service manager about it. He said; "you traded in a hot rod five-speed Mustang for this and you wound up with a hi-tech transmission that permits the features of an automatic transmission with the optional benefit of a sport shift manual". The engineering permits either option. "You'll notice a slight shudder initially accelerating in the fully automatic mode", he said. In the sport shift mode, you'll control it much as you did your five-speed manual in the Mustang." My main driver is a pickup truck, but when the wife allows me to drive the Focus, I choose the sport shift mode which is lots of fun. We just completed a 2,300 mile road trip and the Focus performed like a champ. Wish my truck had that navigation system... We averaged 38 mpg on the trip and were quite comfortable, considering the size of the vehicle. Plenty of room for our stuff with the hatchback and the Ruby Red with oversized 18" wheels/tires and Titanium trim got lots of looks and nice comments. To those who don't understand the tranny, read the manual to get the gist of the sport transmission, and enjoy the ride!

The Ford Focus Electric doesn't get enough credit

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 4 Value Rating: 5

I have had a lot of cars in my time (VW, Honda, Mazda), and this car is definitely the best value for my money that I could ever imagine having. There is one caveat... you have to be able to drive the car within it's range. This probably isn't the car for you if you live in a cold climate, and you need to keep it plugged in if you live in a hot climate. However, I would call this car a luxury car, and to drive a car of this quality every day I would easily spend 3 times as much in overall costs. Range... If you drive this like any other car, then your range will probably be 70 miles on an average day, but only around 45 miles at 32 degrees. The great thing is that traffic actually increases your range. I couldn't imagine a better car in traffic. It is comfortable, quiet, and using the low range mode means you rarely have to touch the brake pedal. Battery... I just tested the battery, and after 2 years I have not had any loss. The car has a cooling system on the battery. Maintenance/Repairs/Warranty... I have had no maintenance costs. The car has been in the shop for 21 days in 2 years for work on the charging system. However, I have a backup car so that has not been an issue. The great thing is that the charging system/battery is warranted for 8 years/100k miles. As long as you can deal with the car being in the shop periodically, then this isn't a problem. Again, I look forward to 8 years of very low maintenance costs. Exterior... I love the exterior. I have the white pearl paint, and the paint quality is very good. I love Mazdas and Hondas, but their paint is notoriously bad and cheap. It's nice to have good paint for a change. Interior... This is one of the nicest cars I have ever had. The leather seats are of high quality, and it feels like a luxury car. It is very quiet, and there is no emissions to breathe in. Cargo space is very small due to the battery placement, but i love the fact that i can put items in the back without them sliding around. Ride... The ride and handling is very good. The car is heavy, so it rides well, and the handling is very good. Performance... The car is very slow off the line up to 5 miles an hour. However, in real world driving most people to take off quickly from the line. The car has a very smooth start. The rest of the time the performance is very good. Acceleration is great once you have started, as the electric motor provides instant torque. It is most impressive while going up a hill. If I need to pass going up a hill, I am around the car in front of me before they have a chance to react (too many people like to speed up when you pass them :) ). Value... I got an amazing deal, as Georgia had the $5000 tax credit. So, my effective price was only around $17500 with all the incentives. I have had no costs at all for the car over two years (no oil changes), and with electricity so inexpensive my only significant cost is depreciation. Depreciation has been steep with gas prices so low now, but the cars depreciation will be negligible over the next 3-4 years. Most people don't realize that the true cost to a car is not it's purchase price, but it's depreciation and repair costs. We had a 2007 Acura TL type S and a 2003 VW Passat. The Passat actually cost us twice as much as the Acura TL due to the poor depreciation of the VW and very high repair costs. The Focus Electric has a high depreciation hit when you first buy it, but it is very low after that. Features... I love the auto start. On a hot day I start it before we get in and it is so much cooler than any of the rest of our cars. The heated seats keep me warm on the days that are 60 degrees, so I don't use the heater that much. I love the low range. I use it often in traffic, coming down hills, or going through traffic lights. It slows you down without having to use the brakes, and the power is reclaimed through regeneration. Things you have to learn how to do... Keep it charged. We have a backup car, so if we forget to charge it, it is not a big deal for us. If you don't have a backup car that could be an issue. Keep it cool. During the hot summer months, heat degrades the battery. So keep it inside or plugged in. You probably will need a level 2 charger installed.

Shuttering Take Offs

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: Technology Rating: 5 Value Rating: 3

My 76 year old mom bought her a Ford Focus brand new. The road noise was terrible - to the point you couldn't hear the person sitting next to you talk. Cresent Ford in High Point NC kept saying there was nothing wrong. I went to the dealership with her and after much conversation and driving the model above - Ford Focus Hatchback - she decided to trade. She got an extended warranty to cover the car during the entire loan. Now this car is doing the same thing and more. The road noise has increased - similar to the previous Focus. In addition, the car has a shuttering when you excel from a stop. We took it back and after several months waiting on a part - the dealership fixed the problem (so they said). It has only been a couple of months and the shuttering has started AGAIN!!!! I'm going back with her again. They are going to fix this car or give her one that doesn't do it.

Last Ford I will ever own after 20 years.

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 2 Value Rating:

This is the worst car I had ever owned in my life. My first Chevy as a teenager beats this junk, and it was total junk. Good luck with getting parts made in Mexico Ford; like the transmission. I am buying VW for now on. This is the first car and with only 20000 miles I can't wait to trade it in. I would trade it for a lawn mower; at least it will get me places. transmission skips and you take it in and they say it is fine. My old sales man offered to trade for a fusion but afraid trading it in for one piece of junk for another. I feel sorry for the person who bought a fiesta.

Worse transmission

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating:

Transmission on it is so poor if you rely on a car as much as I do you would probably stay away from this one . I was lucky I was not far from home . I was driving down the road and the transmission started slipping . I got home and had no reverse gear at all . That car left me completely stranded . Who ever`s idea of the Power Shift 6- speed transmission was , was not much of a contributor to strategic Air Power like General Curtis E. Lemay . As soon as the space weather confirms its okay launch , call in an SLBM strike from a Ballistic Missile Submarine on a Ford Focus Power Shift 6 speed transmission facility from SSBN734 . I would never want to drink the same water as [non-permissible content removed] over at the Ford Motor Company drinks . When I got my 2014 Ford Focus back , I noticed a splash guard missing from under the front of the car .

Okay Folks Listen Up About Ford Focus 2014

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: 1 Technology Rating: Value Rating:

My daughter-in-law bought this car NEW in Jan. 2015. Nothing but a big problem. Before first car payment it had to be towed in. Now a "transmission shutter" FORD deems as not bad enough to fix yet! I've been in the car myself. Totally an accident waiting to happen. Will be taking whatever course of action that needs to be taken to see this matter is resolved. Customer safety and satisfaction comes first.

stat focused

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 4 Technology Rating: Value Rating:

I was never aware of The transmission issue before I bought the Ford Focus. I enjoy driving the car it is great handling and driving on the highway,with the constant repairs being made. I have informed the dealership and they have ordered the required parts. Lets' see if they hold to the workmanship of the repairs. If not the games will start.

Best daily driver I've owned

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: Value Rating:

**MANUAL 5 Speed Transmission** I purchased my focus in January of '15 for a little over $16,500. Ford was offering some massive model year end rebates and I couldn't have asked for a better price. I have put 45,000mi on the car since I purchased it and have had absolutely zero problems or complaints. (Still on original tires, brakes, etc.) Overall the focus offers decent fit and finish for its segment; my cloth seats are comfortable and supported, the gauge cluster is well laid out, etc. I'm 6'1" and can enter/exit or cruise long distances very comfortably. As with any car I've owned, I wish it had an extra 100hp,; but the 2.0l is plenty quick for what it is. The clutch engagement and pedal feedback are above average, the gearshift has a little slop but engages with confidence at every gate and provides a relatively short throw. Braking effort is mild, the focus stops quickly in an emergency but in everyday usage the rear drum brakes cause for a little more frontal braking dip than I'd prefer. Handling is excellent for the price: very responsive steering with little wheel effort and a firm but grippy stance. Suspension is on the firm side; though aside from lightly feeling every bump, it by no mean invokes discomfort. Honestly, I beat the living crap out of this car. 6500rpm in 2nd gear while merging onto the freeway every day, double gear downshifts for passing, E-brake slides every time it snows, etc. I work in a steel mill with no paved roads, and this car handles potholes and ruts I'd never expect of something with such a low stance. I've nailed potholes that would swallow a motorcycle and kept on cruising without a hitch. I can truthfully say that I am astonished at the reliability and resilliance of the Focus, especially considering the torture I expose mine to regularly. I can't really speak for clutch life; but at 45,000mi, mine behaves like it did when it was new even after teaching my fiancée how to drive stick. So here comes the bad stuff/things that irritate me, and really it's all very petty. The cup holder placement makes shifting a little awkward when you've got a thermos stuffed into either one. One instance in January with an external temperature of -15°f, the center screen that displays radio station information failed to power on until I restarted the car. Never had the issue again after that, but it's worth noting that I have never experienced any issues starting the engine in cold weather. The radio/speakers are a typical stock system, so don't get your hopes up if you buy the SE version like I did. Sound quality is pretty good, but aside from that It's exactly what you'd expect from a commuter car. The glove box interior space is a little weird... Very deep but not very tall. If you keep a gun in there, you're going to have a hard time reaching into the abyss to find it with your seatbelt still on (I'd suggest a shoulder holster, because the center console isn't much better.) Save the glovebox for storing baseball bats, crossbows, or fishing poles. The brake/gas pedal spacing and pad size make heel/toe shifting nearly impossible, but that's probably just a carryover from the car's automatic transmission configuration. It's not a race car, so I guess I can't complain too loudly. Traction control has to be manually deactivated through the menu displayed between the speedometer and tachometer every single time you start the car. It's be okay if it was just a TC on/off button on the dash, but this set-up requires navigating several menu screens and a 5sec wait time. If you drive in the snow often and intend to paddle through rough spots with high speed wheel rotation, it's a pain to go through all that trouble every time you plan to drive. Annoying, but livable. My car came equipped with a sunroof I neither ordered or asked for, but it wasn't listed as a charge on the option sheet so I guess I just got an 'extra'. I don't use it much; but once when I clicked the switch to shut it, the pane of glass bounced back open after closing like It had encountered an unexpected blockage. Second time it closed and stayed that way, I've not experienced the issue since. Lastly, there's this weird little pocket sewn into the left front corner of the front passenger seat that doesn't exist on the driver's seat. It's a pocket, what's the big deal? Well it's a worthless pocket with no justifiable purpose or shape. The best use I've found for it is stashing a spare lighter or small amounts of stuff best kept concealed from plain view... Money, drugs, whatever you're into; that pocket is your business. It still irritates me for it's obscurity, but you can be the judge. Side note: The headlights are far reaching and well focused, the brights are exceptionally brilliant so if you have a grudge against oncoming traffic - This car is for you. The steering wheel and gauge cluster are exceptionally designed as well. Buy a (manual) Focus, beat the crap out of it and love it forever. Zero regrets.

1st FORD and NEVER again!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 4 Value Rating: 2

Transmission issues just like everyone else! Mine has been replaced 3x and updated 4x... all under 25k miles. It takes a few thousand miles to act up again but it will! If I shifted a manual car the way this car shifts, I should never drive a manual. I just don't feel safe in this car, at times it has a delay in reacting to the acceleration. Other times I can feel a drag in the take off. I currently have a file open with the BBB to get this car bought back or at the very least allow me to pick an other car on the Dealership lot and lets trade keys! Ford offered me 1 month of my car payment. I DO NOT want money.. I just want out of my car! I have a pending appointment with Arbitration on May 6th and I am also taking the car back to dealership to have transmission tested again on April 30th!

Don't Be Fooled--It's JUNK

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 2 Value Rating: 1

No matter what propaganda you may hear about the dual-clutch automatic, STAY AWAY. My 2014 started to exhibit intermittent, severe chatter/shudder/slip/gran/noise shortly after I bought it. Pulling out from a stop is problematic to the point of being unsafe, as you never know what the trans will do. Dealer applied several software updates over the next 18 months. Ford Customer Service indicated they would pursue the issue until I was satisfied. Didn't happen. As the miles and months and repair attempts accrued, dealer and Ford interest waned. One day, Ford CS simply announced, "Dealer says car is normal... There will be no further repair attempts nor trade/buyback assistance. "Coincidentally", this happened as the car was about to become eligible for Lemon law arbitration. Neither Ford nor the dealer have acted in good faith re this vehicle. Ford has finally acknowledged the DCT is a failed design--They are eliminating in the near future. That might help future customers but leaves the tens of thousands of us with the current model with a vehicle that is undriveable and unsellable and has a horribly suppressed blue-book value. Ford has not acted honorably nor professionally in this matter... Don't expect them to do any better when you have problems in the future... BUY SOME OTHER MAKE VEHICLE. AVOID FORD

Second Guessing My Purchase

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

This is about the transmission shuddering issue. Otherwise beside the interior not having a lot of storage space I really love my car. I bought my car last May and have not even reached 10k. After a few months I noticed this noise the car was making. Clunking/Clicking when Driving/Acceleration. I brought it to the dealer I got it from and had to wait 3 days for them to test drive to verify my claims. It took a few days to fix and all seemed well until this morning when I thought I heard the noise start up again. Not bad but enough to make me worry. I am due for my 10k service so I will talk to them about it. I heard through websites and other sources these cars are noted for transmission issues. I will update this post if anything changes. If you are having the same problem do not wait, bring it in and have them fix it. Transmissions are $$$$$$$$ !!

Waiting to get clutch repaired for over 8 months -

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Ford sold a car with a knowingly defective transmission. The clutch slips, shutters and shakes the whole car. When I took it into the Dealer 8 months ago I was told they know about the problem and there are so many to repair and with the backlog, it would be months before they had a replacement clutch for my car. They added me to the the bottom of a very long list. The car is miserable to drive and I find it unbelievable that it takes over 8 months to get service parts when its a current model production vehicle. Ford's lack of customer support is atrocious. How much longer before I get the call that they are ready to replace/repair the clutch is unknown, I call about once a month to check the status and they always give the same answer; "we have so many we need to repair it will take a while to get to yours"

Do use as a Drivers Training Vechicle

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: Safety Rating: 1 Technology Rating: Value Rating: 1

First off I love the look of my 2014 Focus SE Hatchback. It's a beautiful car, comfortable to ride in, fun to drive, that is until the transmission started acting up at a couple thousand miles. I took the car to my dealer and he explained to me that the car has a manual as well as automatic transmission. He said when you drive a manual transmission the car will roll back and hop until you finish shifting. I told him that I know how to properly drive a manual transmission and I don't hop around when shifting. I have to keep apologizing to my students that it's not them that's the problem, it's the car. We teach the kids how to do maneuverability for their driving test and after about 10 minutes of driving forward and backward through the cones, the car will no longer go in reverse and the transmission overheats. This if my 4th Ford and my 3rd Focus and also my last if something is not done about this issue. I have had it in and it has been "reprogrammed: 4 times in 2 years and I finally have an appointment this month to finally fix the clutch. I loved my 2010 Focus. It was one of the best cars I have ever owned. Ford really got me this time. As soon as I am able I am trading it in even though I will probably take a loss on it.

Pretty good deal, but a few small flaws

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

First off, I don't have the transmission problems because I drive the manual version of this car. My gas mileage is great. I drive a little more highway miles than stop and go, so it my averages are skewed on the high end, but it has to get ~33/39 (I average about 37) in the warmer months and ~29/35 (I average about 33) in the winter months. The original price of the car is good and my car payments are definitely manageable. I haven't have to have any repairs. My bluetooth connectivity acted up once, but all it required was pulling the fuse, starting the car, turning off the car, and putting the fuse back in. Overall, I do wish to change a few things: during winter, the wipers sit really low, below the reach of the defrost, so if it's really icy and they freeze, it's impossible to dethaw them. Also, the contours of the car mean you have to wipe away snow above the door or else it will fall onto the seats as you open them. Apart from winter worries, if you have a passenger, the bar between the passenger, the seat, etc. block the blind spot more than I am used to. Also if there is a tall cup in the frontmost cup holder it interferes slightly with the gearshift. Overall these are minor flaws, and overall I am very happy with it.

Worst Mistake I ever made

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 3 Value Rating: 1

I bought my focus brand 2014 new and have had nothing but problems with it, 4 times in the shop over the shutter issue the last time I was waiting over 3 months for the clutch to be replaced due to back order part. I was scared driving this car the way it jerked when trying to take off. I finally got FMC on the phone and told them i do not feel safe at all driving this car. With in 2 weeks my part was sent to the dealer and the new clutch was installed. I am not holding my breath that it will not happen again from what I have been seeing from other owners.

Defective Transmission

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Ford sold a car with a knowingly defective transmission. I now make car payments of a vehicle that lurches, shudders, jerks and drives like an old jalopy and their is nothing I can do about it. Ford does not have a fix for this issue and will continue to replace parts to keep the customer quiet. Buying this vehicle was the biggest mistake I have ever made. I should have bought a Kia.

Would be the most ultimate compact on earth if...

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

Had 180 HP and a regular transmission like the 2010 focus. Great car, except for the trans that skips in between 1st and 2nd driving in city. Awesome on the highway though. In all fairness some have found a transmission fix has resolved the issue.

My last Ford

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 4 Value Rating:

Factory rear rotors need replacing at 20kmiles, valve cover leak at 30kmiles, O2 sensor at 35kmiles, another O2 sensor and throttle position sensor at 40kmiles. Any time it rains or snows it's a crap shoot what's going to fail next. Factory tires were junk at 25kmiles. Stealing requires constant input to keep the car straight. Gas mileage not great, averaging around 32mpg, all high way. My car is a manual so I don't have the trans issues every one else has. My previous 2 fords were nothing but problems, thought this one would be different. I was sadly mistaken.

Not THAT bad

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 4 Technology Rating: 4 Value Rating: 3

I drive [non-permissible content removed] of my 2014 Focus se sedan, for a while I was doing 600 miles a week commuting, and it is very comfortable and handles well, (stock) The transmission is a bit of a joke but for the most part you get around it, now I haven't had some of the problems other people are having, just the basic shuddering and then some random shifts while driving but nothing horrible. . . yet. It gets great gas mileage and is fun to drive, nimble in traffic and easy to see your surroundings. Waiting for the newest upgrade on the transmission but not real worried yet. 60,000 miles and still happy about my purchase.

Great Little Car,

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

People are all complaining about the transmission issue that these cars are having. Yes, I understand that's a problem but Ford is well aware and working on taking care of it. My review isn't based on the transmission alone (which I did have to have my clutch replaced) but I am not going to complain if Ford is willing to extend the warranty and keep my car running until they come up with a fix. Overall, amazing little car. I have always wanted one of the new focus sedans and was able to find mine at a dealership pretty decently priced. Fuel economy is amazing, handling is excellent, it's sharp looking and the performance is not like other 4 cylinder vehicles. I think Ford has designed an excellent little car.

This car is JUNK

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I have the same problem with the transmission as all the other 2014 Focus owners. I do not recommend this car to anyone! I know two others that have the same car and both had the same problem! I looked it up online and find this.. Seems to be the norm. POS car and very upset customer. Taking my car back to the dealer today for the 5th time!!!! Trading it in as soon as I can!

terrible transmission

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

Do not fall for Ford's claim about an extended warranty. This thing shudders all over the road but unless it meets certain transmission slippage rates (set of course by ford ) the warranty does not cover it. This car makes a drive to the corner grocery store a beating and takes any joy out of driving. You've been warned- don't buy any Ford, but especially not this one.

Transmission is a problem

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 1 Technology Rating: 2 Value Rating: 2

the car could be a great car, but the transmission makes this car a miserable driving experience. The dealership is waiting on parts from Ford to repair, but after 8 weeks of waiting they cannot give any update. Simply states that we and 70 other Focus owners are waiting on the same part.

easy to find in any parking lot

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

great value..reliable ...really good pick-up...love this car!

Do not buy! Terrible transmission

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating:

I love the Bluetooth capabilities but this does not outweigh the transmission problems. The car shudders terribly especially upon take off in the city. It never happens on the highway. I bought it in Aug 2014. Since i have taken it to the dealership more than once to fix the problem. The transmission has been reprogrammed multiple times. They told me it is just aggravating and not a safety issue. From some the posts I've read that is not true. I'm trading this in asap!

Before you buy a ford focus -Please consider this

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 2 Value Rating:

I bought my Ford Focus New in 2014 In a short period of time there was issues with shuttering in my transmission. I then had the trunk pop up 14 or 15 times a week while driving It's been almost a year since I bought it and it still has issues. The transmission acts the same and the trunk keeps popping open. I've had it to the garage numerous times. Fords warranty in my opinion is worthless. It seems like the Ford Mechanics favorite phrase is "can not duplicate" this enables them to avoid a lemon law and not repair the vehicle Ford extended my warranty to 75,000 But I have to pay them $100.00 each time I take it in, even with the same issues that they could not fix I would never buy a Ford Ever Again I WILL TRADE IT OFF THE 1ST CHANCE I GET, EVEN IF I TAKE A LOSS ON IT. Consider this when buying a Ford !

Repeat Buyer Disappointment!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 4 Value Rating: 4

This is my 2nd purchase of a new Ford Focus. The first was a 2011 which I loved. Great mileage, handled well and reasonably priced. I traded in the 2011 for a 2014. Initially I felt once again I'd purchased a reliable mid-size sedan which handled well, had great mileage, was comfortable, roomy and in my opinion a classy looking car. Approximately 17,000 miles in I started having acceleration issues. The car would jerk and was slow to get up to speed when accelerating. I had a scary situation when I was going up a ramp in a parking garage and it felt like the car was going to lose power and roll backwards. The sputtering and jerking usually starts after driving the car for a while. I've had the car inspected by a Ford Dealer and was told I needed the clutch assembly replaced. That was over a month ago. I contacted the dealer today and was told that clutch assembly parts have been ordered for many customers and none of the parts have been delivered by Ford. With all the complaints I don't understand why it's taking so long for the parts to be delivered. I have no choice but to drive my car everyday but I have to say the complaints I've read make me very leery. I'm also disappointed in the customer service and customer outreach due to I was never contacted by Ford or received any notification regarding the transmission issues. It was only after I heard about a report on my local news and I started doing some investigation on my own. When I purchased my 2nd Ford I could see myself being a Ford customer for many years to come; now I'm not so sure.

Clutch

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

From the moment I purchased this car (which is an automatic) there was a shuddering when you stopped at a red light or stop sign and accelerated after the stop. When I finally called in August 2015 after I told them what the car was doing it took me two months to get in to have them diagnose the problem because as I was told this was a problem with this model. Once I got it looked at in October 2015 I was told it was the clutch as they had suspected. They returned the car to me and I was told 4 to 6 weeks to get the part in. In middle to late December 2015 I called to see if the part was in and NO. I was number 30 on the list (so there are 30 cars before mine that are waiting on this part) Called in late January 2016 to see about the part and NO part for my car yet I am number 23 on the list. In the meantime I continue to drive this car which shudders and sputters every time I drive it wondering if this is going to be the time that it will shudder and sputter until it dies and I am left stranded. Call a 1-800-392-3673 number I was told to contact to see why I cant't get this part for my car. This is a KNOWN problem with this car. Google it and you will be amazed at the problems they have with this car. I can't believe Ford isn't manufacturing this part faster than this so this can be repaired and that they continue to sell this car (It's just not with this model year. If you go online it with this model in general). This is the first Ford I have ever purchased and you can count on it that it will be the last. Customer service by Ford in manufacturing the part and getting out to the dealership (at least the dealership I am dealing with keeps telling me they are getting about 3 parts per week from Ford) so these repairs can be made is terrible. I am truly disappointed that I purchased this car.