VIN 1FTFW1EF9EFB48812 may have been recalled. Check full report for more information
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Horrible service department
Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 1.0
The car buyers big process is great at Natchez Ford. But when you need your vehicle serviced their is horrible customer service. They told me 3 years of free oil changes. Go back for first service and they charge me. I asked about what I was told about free oil changes when I bought the car and the salesman has "misspoken". He was confused on to what vehicles got them at the time. But he used that as a big selling point as the money it would save me. Also Ford offers 39.95 "It works" service deal. They charged me $52 for my service because I didn't tell them I wanted the "It Works" deal.
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