Clean CARFAX. Wade Ford is the South Easts leading Online Dealership. We pride ourselves on giving our customers exceptional service and value at all times. Wade Ford is Atlantas only family owned store, servicing our community since 1933. Check us out at wadeford.com to see all of our inventory and our amazing internet prices and submit a SECURE credit application. Please come by and see us at 3860 South Cobb Drive in Smyrna, Georgia. WE ARE PROUD TO OFFER OUR CUSTOMERS THE FREEDOM OF BEING ABLE TO SHOP SAFELY FROM HOME. WE ARE ALSO PROUD TO OFFER FREE HOME DELIVERY OF YOUR VEHICLE WITHIN 100 MILES OF THE DEALERSHIP. Awards: * 2013 IIHS Top Safety Pick
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 1.0
I called to get more information about a truck I saw online and possibly negotiate a deal. The receptionist answers the phone and reroutes me to the sales department. I expect a salesperson to pick the phone up, instead it goes to voicemail telling me that nobody is in the office. This is close to 4pm. How is there nobody to answer a phone call in the sales office of a car dealership? I could've hung up but I left a voicemail asking them to call me back. 30 minutes later, I get a call back. I discuss the truck that I was interested in and this guy sounds pumped!! It's the last day of the month and they have all kinds of deals going on! I'm hopeful...cool cool, let's see where this goes. So I give him a number a couple hundred less than the listed price. He tells me that he's not sure they can budge on the price of this particular truck but if I could give him a few minutes, he would go through their inventory and find the right truck that he could sell to me for that same price. I told him that I was serious about getting this truck and would be willing to go in and sign some papers and put a down payment on the truck today. He told me he understood but he wanted to see what other trucks they had that could interest me. He asked if he could call me back in a few minutes. I said sure that's fine. He never called back. Lol whaaaaat?? I'm sorry for wasting your time. I'll go spend my money elsewhere. What an absolute joke of a salesperson. This guy and whomever hired him needs to find another career.
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