GVWR: 7,350 lbs Payload Package,Front reading lights,Front wheel independent suspension,Illuminated entry,Low tire pressure warning,Occupant sensing airbag,Overhead airbag,Overhead console,Panic alarm,Passenger door bin,Passenger vanity mirror,Power door mirrors,Power steering,Power windows,Rear step bumper,Remote keyless entry,Security system,Speed-sensing steering,Split folding rear seat,Tilt steering wheel,Traction control,Variably intermittent wipers,Front anti-roll bar,Dual front side impact airbags,Dual front impact airbags,Driver door bin,ABS brakes,Tachometer,Electronic Stability Control,Rear cargo: tailgate,4-Wheel Disc Brakes,Air Conditioning
VIN 1FTFW1ET7CKD81601 may have been recalled. Check full report for more information
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FORD IS RECALLING CERTAIN MODEL YEAR 2012 F-150 VEHICLES MANUFACTURED FROM NOVEMBER 6, 2011, THROUGH NOVEMBER 15, 2011. INCORRECT SOFTWARE FOR THE OCCUPANT CLASSIFICATION SYSTEM MODULE (OCSM) WAS INSTALLED ON THE VEHICLES EITHER AT THE TIME OF MANUFACTURING OR DURING THE COURSE OF REPLACEMENT OF THE MODULE AS PART OF A SERVICE REPAIR. UNDER CERTAIN DRIVING CONDITIONS, THE OCSM MAY MISCLASSIFY THE PASSENGER SEATS OCCUPANT SUCH THAT THE PASSENGER SIDE AIRBAG DOES NOT DEPLOY WHEN IT SHOULD, DOES NOT DEPLOY AS INTENDED, OR DEPLOYS WHEN IT SHOULD NOT.
Customer services is lacking
Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0
Worst car shopping experience of my life. Spent a total of 4 days at this dealership, Friday, Saturday, Monday and Tuesday. My car was totaled from the recent flooding in Virginia beach so I needed a new vehicle. Went to Beach Ford to look at a 2014 Ford Fusion I saw on their website at a decent price, low miles, exactly in my price range. Made an appointment to come in on Friday to take a look at it, upon arrival and meeting the sales rep, Diamond Blair, was told that that vehicle was in the process of being sold. So we looked at another Fusion which was a little more expensive, started the paperwork and was told to come back Saturday, came back Saturday and saw on their website another Ford Fusion at a lower price. Asked about it and was told that it was at their Suffolk dealership, sat down with Diamond and the GM and discussed purchasing this particular vehicle, after running numbers and increasing my down payment the GM was able to get me in the monthly price range I was looking for. Was told that they would call Suffolk and pick up this car for me, I informed them that I could return the following day, Tuesday around 1230. I would leave work early, which cost me 2 1/2 hrs of pay since Im an hourly employee and come to the dealership to complete the paperwork and purchase. Was told that if there was any issues I would receive and phone call. So Tuesday comes around, never received and phone so assumed everything was good, even texted Diamond around 1100 to make sure everything was good, reply was "Yes sir see you at 1230". Left work and headed to dealership. Just as I was pulling into the dealership I get a phone call from Diamond telling me that unfortunely the car in Suffolk was being sold, that the GM couldn't get ahold of anyone at the Suffolk dealership to inform them that I was purchasing that vehicle night before, never picked it up and was told that we could look at something else, really???? 4 days spent at this dealership, 2 separate cars that I was interested in, had money for down payment and lost 2 1/2 hours of pay!!! Will never go to this dealership again, told everyone in my shop about this experience so they stay clear of this place. Poor customer support and very unprofessional. Luckily, since I was off for the rest of Tuesday (October 18th) I went next door to the RK Cheverolet dealership and told them what happened and they took great care of me, 4 hours later drove off the lot with a 2015 Chevy Malibu!!!!!
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