VIN 1GCNKPEX3BZ297505 may have been recalled. Check full report for more information
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Follow-up to Previous Experience...
Customer Service: 5.0
Just wanted to leave a quick note that the end result of my dealings with Leavitt Auto were more positive than my initial dealings were. Bob made a sincere effort to right his wrongs, and though overall it was not the best experience I've had...it wasn't the worst, and it ended on a positive note. It's too bad things weren't handled this way from the beginning, but everyone has a bad day. I would give the guy a second chance...
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