2009 FORD Flex

We love our Flex!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

We were about to have our third boy and I did not want a minivan, thankfully we found the Flex! We absolutely love it!! It has so much room, the two big boys love their spots in the third row, they have their own cup holders and compartments! The second row has about 47 inches of leg room, sometimes I'll sit back there just because. I love the front heated seats, even living in Arizona I use them all the time. We love the look of it, ours is all black with black leather inside. Next time we buy one I want two colors, I'm think red and black. We also love the navigation system and back up camera, the boys call it the Flex's iPad. It's easy to use and navigate and all buttons and such are perfect. The few cons: We received a new big sit and stand stroller after the baby was born and it doesn't fit just in the back. We have to move one of the boys to the second row by the baby, flip down one side of the third row and put it there. Our Flex had almost 100,000 miles on it when we bought it and it was beautiful inside and out, the only it's started doing is hesitating when shifting at slower speeds. After looking this up it seems to be a common problem. Overall we will definitely be buying another Flex, we love how comfy it it, how it looks, the technology and that it's unique!!

WORST CAR I EVER OWNED!!!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: Interior Rating: Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I have been buying Fords for quite some time now but I have to say this car has completely turned me off to Ford. I bought the car as a 2 year old lease return. THANK GOD, I had the sense to get the extended warranty. I paid an additional $2,000 for it and it has literally paid for itself 4 times. I have had to replace practically every component of the underbody of the car Bearings, Springs, steering column (twice), Tie Rods, both tail light housings at $550 apiece (not covered under the warranty), heat stopped working on passenger side. The list goes on. And the car doesn't even have 100,000 miles on it. I am literally picking it up at the dealership tomorrow and it is going right to another dealership where I am trading it in for a Grand Caravan. GOOD BYE!!!!!! Don't buy this car!!!!!!!

Very dissapointed

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 1 Value Rating: 1

Where do I start, mmmmmm. All 4 wheel bearings went bad before 90,0000. Sunroof was designed to let water in, I think. Well it had to be as bad as it leaks. Fans don't work so car overheated. Stereo would not work from steering wheel controls. Gas gauge goes from 3/4 full to empty in a second and then the car died, TWICE. The good news about that is that it only happens when it is 20 below or colder, so it has that going for it. Seriously. I have worked in the car industry for twenty years and I have owned many cars and this truly is the most disappointing car we have ever owned. I wanted to support Ford after they refused the bailout money. Unfortunately I will be going back to a Honda or Toyota. In my experience, these companies have given me the best value for my money. Simple as that! Back to sarcasm: All 4 wheel bearings out before 90k, really? Ford knew they were bad during testing, they had to know. So I assume they treated it as a profit center and said the heck with the buyer. Well, two can play that game, so the Heck with Ford!

Quality is just not there!

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

I HATE HATE HATE to say it but the title reads true! My father retired with Ford and our family has a LONG history of buying/owning Ford vehicles! BUT this one missed the mark. It is a 2009, I get it, things will go wrong....but I wasn't anticipating all the issues we've had thus far. Here we go: 1. Clear coat began peeling. (Almost immediately after bringing it home to AZ, coincidentally just a year or so after the paint warranty expired!) Looks like an old, beat up junker now! EW! 2. Ball bearing issue. (Umm, yes my tire was dangerously loose and that is totally unacceptable) 3. The door handles continue to fall off (yes, these cheap, junkie, chrome wanna-be come right off!)

No Support From Ford

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 2

We purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing; at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!

0 Miles to "E" with a 1/4 tank

Performance: 2 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 1 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

I have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership can't pin point the problem. They have even made it die the same way too (b/c they didn't believe me). Now I am left with a solution of don't drive it under 1/4 tank and don't get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.

Sticker shock

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

In general my 2009 Ford Flex has been a very enjoyable car, I've almost 50,000 miles on it other than the center console latch breaking in the first year it's been a good car. Last month I had noticed two of the panels between the doors was loose. These are about the size of a bumper sticker and run vertically between the doors. The dealer said it would be $198 for each panel. Last week one of them flew off the car and I realized they are basically stickers. The plastic panels are held on with foam tape whose glue is now failing. I can't believe Ford is charging $198 for what are glorified stickers! My car was always hand washed, garaged and Seattle is a mild climate. Anyone else see this

Ford Does Not Support

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 3 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.

Overall, Hunk of Junk!

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

My husband and I have had nothing but problems since we got our flex. What's worse is the countless number of times we have to take it in to the dealer. They do not acknowledge the fact that this car should be considered a lemon. It has a foul smell coming from the ac/heater, the brakes grind and pulsate when you apply pressure, the interior has a constant rattling sound, the front console latch broke off within one month of buying it, the cheap plastic air vent covers fell off within 6 months of buying the vehicle, and the transmission grinds, jerks, pops, and seizes up often. We bought it from ken grody ford in carlsbad, ca and they sold it to us with electrical problems in the headrest!

2009 Flex Brake problems

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

I was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes. Sometimes a gaslike smell was noticed after breaking. Quite a bit of black dust seemed to accumulate on the two rear wheels. At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good". At 29.5K the brakes made a grinding sound and were visably scored (rear left). My Ford Dealer said that "it wasn't a Ford problem because he didn't have a service bulletin that dealt with this problem!". Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.

POS

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1

My wife and I drove numerous cars before deciding to purchase our 1st and last Ford vehicle. At first it seemed to be the answer to all of our needs. We purchased this car new in NOV 08. Within 6mnths,we had to take the car in to have the "sync" systems wiring harness replaced 4 times and the touch screen once! Within 16k miles (2 years) we had to replace the front rotors and brakes. And now just 11 months and 10k miles later, we now need to replace the front rotors again, the rear brakes and the rear rotors! Ford Corporate was of no help for this non-warranty item stating "normal/routine maintenance". Not to mention the horrible screeching sound that comes from the brakes, also "normal"

Love the ride but the brakes...

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

I have 52k on the car and the rear brakes are having to be worked on again. They are telling me that it is the "elements", if Michigan driving is a problem for the brakes on this car they may have a few problems to work out! The rear parking sensor has stopped working, and is not covered under warranty, too many blind spots for this short girl to try and navigate blindly!Love the ride and comfort of the car but i think i will have to move on from my first and probably last ford vehicle.

09 Ltd had it 1 1/2 yrs; starting to act like a lemon

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 3

i LOVE this car's comfort, style, buttons & cup holders where you need them.. ford always does a great job w/ that.. BUT UNDER THE HOOD.. not so much.. :( after the last 2 fords (tauras & CV) i SWORE no more.. but loved the flex.. however its true colors are showing.. @25K already needed new tires, @30K newed brake & lifetime rotors replaced!?? 46K a/c is going out..WHAT?!! let me stress..we take it to the dealer & don't drive our cars hard, get regular oil changes, rotations, etc. my toyota scion has 100K & only needed 1 set of tires & brakes @50K.. and NEVER needed anything else NOTHING!!! come on ford america, we can do better!

Loved it and now would like it to stay out of the shop....

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

Totally disappointed, I have previously posted two very flattering reviews of this car and now need to retract those as well as apologize to all who stopped me and asked me about this car. Have had my Flex for 2 1/2 years and have put 45k miles on it. About 10 days ago it began running hot, ended up being in the shop for almost 9 days. Have had the car back for 8 days and it started running hot in traffic on our way to dinner tonight. We had to park the car and hope it will still be there Monday so we can have it towed to yet another dealership! Going back to a Japanese car after this!

Great at first, Then just plain aggervating.

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 3 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

Tons of room, decent power and very comfy. With about 100 miles the Sync system stopped working 4 trips back to the dealer until figured out. 8K The Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. 10K terrible odor from under the dash (dealer couldn't replicate). 14K SMOKE from under the dash, took it straight to the dealer "we saw the smoke but couldn't find a problem" 16.5K Car lost all electrical power (incl PS/PB) with my wife driving So she pulled to the side of the road and it got towed to the dealer. If they tell me there is nothing wrong, I'm getting a Venza.

Had to have it!

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I rode to work in a flex and it had plenty of leg room. My boss is 6,4" and I am 6'5". It is amazing that I can sit behind I'm the second seat and still have lots of leg room. I have been looking for a vehicle for several years that was #1 roomy and got ok gas mileage. The end kicker for me was how quiet it is and wow what a smooth ride. Excellent job Ford.

Be careful of Stability control

Performance: 1 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1

The design and concept of this car is great. Unfortunately I have had to sell it over safety concerns. The car's stability control engages for no apparent reason and brings the car to a sudden halt. No one appears to be wiling to address the issue. I would be careful of a family based car that is potentially unpredictable.

Best Car Ever

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

My husband and I have been married 37 years and have always been Ford owners. The best purchase ever is the Ford Flex. We like to travel and the ride and comfort in the Flex makes the trip enjoyable and relaxing. Our family and friends have alot of precious memories spent together traveling in the Flex. We tell everyone how much we "love" our Flex and recommend it as a great car to purchase. I can't wait for Ford to offer another 0% financing on the Flex so I can purchase a new one to enjoy. I don't understand why Ford does not advertise the "Flex" because to me it is the best car on the road.

Brakes TSB

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

All you guys having the brakes problems, if your car is still under warranty there is a few TSBs out there to fix the issue. They did it to ours about 3500 miles ago and have no issues since. We love the car, got it used with just over 8,000 miles on it, had the brake issue took it in and was fixed and haven't had any issues at all since. It's a great family car and all the room is great for moving large items too.

Love My Flex!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is an outstanding vehicle. The overall quality is excellent and the comfort is superior. We have had our Flex for a year and a half with absolutely no problems. The sync system and Sony stereo are great especially the IPOD USB connection as well as the cell phone interface. We moved about a year ago and I could not believe the amount of room in this car. I kept putting box after box in and it still took more. The heated front and rear seats, the console refrigerator and the head and leg room make this car the best on long trips.

Ongoing brake problems

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

In one year Ford has tried to fix brakes 7 times to no avail. The make grinding and rubbing noises when applied. Locked up one time on my wife. This problem is also present in Lincoln and Ford models because they all share the same brakes according to service manager .

Bad deal

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

I bought the Managers Special with 4500 miles on it. Within 2 weeks the engine light went on. I have been back 4x and they hope they get it right this time. Right Caliper/breaks had to be changed. Gears rub between 3th and 4th, knocking in engine? No real good explanations they just keep blaming on modules and sensors. OH and the drivers seat making noises, they order parts, but are missing some. Have to bring it back again? OH car was in for service at 2300 miles when the Manager had it ( at least 2-3 x)!

Love my ride but broken harted

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

My ride is my joy. I only got 11k mile and it's killing me to have to take it to the dealer tomorrow 9/1/2010. The right side rear brake is grinding down the rotor only the right side I hope they fix it for free because no car should need that kind of repair at 11k miles something must be wrong.

So far, pretty good

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but it's a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I don't have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.

Review

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 2 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

My flex is very comfortable, plenty of room for my family of five. The third row seat can fit adults. The internal voice activated communication system is great. What I don't like is that there are a lot of blind spots; I have difficulty seeing past the support post on the passenger side. We have had the car for about a year now and I am starting to notice that there are whistling sounds when I drive and the breaks are squealing, which the dealership cannot replicate so they haven’t fixed it. If I had it to do over I'm not sure if I would buy a flex again.

Can't drive with the windows open

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Love my FLEX, this car is great! I had a few issues that they had to change brakes, pads, rotors but that is all worked out. The center console is a little dark as well as the key-hole in the steering column. My BIGGEST complaint is that I can't drive with my windows open because you get a very annoying sound that is loud and hurts your ears. I tried my windows in different positions and no help! I had this on my vette but they came up with a solution.

Brakes: problems with front

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Purchased this Flex from Ganley Ford in Ohio in May 2009. Like it very much, good ride,MPG on highway is in the middle 20's. One problem was the front brake, it sounded like it was intermittently scraping. That (GANLEY FORD) replaced front brakes at 6000 miles free. Still had the sound so back to the service department and another road test with the Tech. We determined it wasn't the actual brake but the mounting system holding the pads...new parts we ordered and upon their arrival they were installed. No more problems. This is a great family highway cruiser and we have traveled to over 35 States with the grand-kids and friends very comfortably. I love the LTD's 6 way driver's seat.

Disappointing

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

I'm very upset with this car and the way I've been treated since buying it! I've had the car in the shop 4 times since purchased (but could have taken it in many more times). I purchase new cars for the safety and reliability that comes with it. Unfortunately, the car has neither! I've had it in for brakes, transmission, radio, sync system & various other issues. I don't have the time to continuously take a brand new car in weekly. Now they are saying that my problems are not reproducible and oh well. I had a Honda(no problems) previously and bought American to support our Country just for the dealer to say oh well deal with it! I don't understand what happened to quality & customer service?

Very surprised!

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have purchased Toyotas, Hondas and Nissans during the past several years, but never one from the "big three". In fact, I never even looked at their models until we needed a new family hauler. My wife wanted the Flex and I tried to show her every model Toyota or Honda had to offer before we headed to a Ford dealership. I hated the idea of buying a Ford until I test drove the Flex. It has been superb so far and knocks the socks off of my Nissan. I wish I was the one driving it everyday. My only complaint is the gas mileage, I wish it were a bit better. I will definitely keep an eye on Ford when the times comes to purchase another car.

Does many things well

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 5

Flex is very comfortable, easy to drive. Mine has no telescoping wheel, so I can't give myself all the leg room I would like to have. Excellent choice for tall people anyway. It is quiet and smooth on all surfaces. Good pickup when you need it. Mileage is surprisingly good. Mine is getting better;about 19mpg around suburbs!

Want to love it but

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Went from a Explorer to a Freestyle to a Flex. Thought we had found that perfect car but after about 8 trips to 2 Ford mechanic's we are about done. We keep getting the front brake grinding noise that everybody else seems to be getting. And it seems to go away for a few days after they work on it it comes back. Only difference from most of the rest of the reviews is that the dealership seems to try but can't figure it out. Other things have been small but what car isn't going to have some problems. It's a shame because otherwise we would love it!

Caliper problems

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

I purchased this vehicle used from our local dealership. It had 24,701 miles on it. The second day of ownership, I came out of this driveway, a terrible squealing sound happened. I stopped and backed up as I thought I ran over a branch, and went ahead again. The car squealed off an on the rest of my route. I thought it was my brakes but service said they were perfectly fine. It still squealed but now I have a burning smell. Took it back and service said the left rear caliper was locking up and replaced it. Brought it back home parked it in the garage got out and smelled the burning smell again and the wheel was too hot to touch. Service has it again. Not happy.

Love My Flex!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have owned A LOT of vehicles from focus to excursion to expedition etc. and this is the BEST vech. I have ever driven I love the design inside and out. The comfort of the ride so smooth! I have two children aged 1 and 5 and it is perfect for them! My husband is 6'3" and he has plenty of room when he is driving or riding in the front or back. My flex has the bench seat in the second row that is what I preferred and I LOVE it! I traded in my Ford Freestyle. The gas mileage is GREAT we got 24 to 24.5 on the hwy and 20 - 21 around town! I Love the power trunk and sync just wish it was turn by turn directions. I did upgrade to the 911 asst. and vech. report. Thanks Ford Love MY Flex!!

Really Bummed

Performance: 2 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

So let's start with the brakes. Horrible brake sound when backing up. Grinding noise in the front. I took it in and they said I have to pay after 15k miles. Then the second time I took it in they said that the brakes were dirty. Horrible wind noise. Have major trans problems. Revs up to 6k rpm and I have to pull over and stop. (no, I did not touch the shifter). Took it in and they said nothing is wrong. I am taking it in again tomorrow for the 4th time in 5 months. I am tired of this and I don't have time to deal with this anymore. I am just going to be told that there is nothing wrong. Is anybody listening? I am very frustrated and no longer feel safe

"Hunk of Junk"

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 2 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

I hate this car! I have had severe problems with the transmission as well as my brakes. Like always the dealer says nothing is wrong. I feel very unsafe in this vehicle and even though it is perfect for a family of 5- it is unsafe. I have had the transmission slip into low when I was on the fwy- my kids and I had to pull over and restart the vehicle to get it back into drive. The brakes continually grind. The dealer states they have dirt in them- once returned from the dealer it starts again. The brakes smoke and smell like they are burning. I would love to turn it back in to get my money back! VERY Disappointed.

Ooh..aww!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We have only had our Flex about a month. So far we love it. We compared vehicles for over 6 months before buying. We love the space & all the luxuries. Everyone always ask to look inside. Too many compliments about this car. I hope the reliability is as great as all the features.

Smart Buy - No regrets

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

We had a loaded Durango, which we loved, but it was totaled in an accident. Planned to buy a used Durango, but Ford's offer was too good. My wife loved the Flex all along, I wasn't thrilled. I felt like I was ditching my "macho" Durango for a boxy station wagon. One year later, I couldn't be happier. I'm 6'4" and we have two young, but tall kids. The Flex has way more passenger room than the Durango and has already payed off in the short and long run. It's also safer and gets way better Hwy and City MPG. At $2.85/gallon, it costs about $44-$45 and drives about 400 miles per tank. That's better than my wife's Mazda6. We might trade it for a second Flex

Awesome Ride

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We've had our flex for over 6 months and we love it! initially my wife was little hesitant because but she's now a big proponent of the car. I cant tell you how many of her friends have said "I live your Flex". Personally I love smaller cars but I often take the wife car instead of my own car. The car if incredibly comfortable and the wife and my 4 kids are anxiously looking forward to our first long road trip. You know something is up when you're looking forward to along drive w/ 4 kids :-)

I love my flex!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We just purchased the flex it is the best car we have ever owned we have 3 children and everyone is so comfortable and has there own space it's just a fun ride, we recently went on a road trip and got 28 mpg of course this just depends on how you drive your vehicle we have never had any problems only routine maintenance for people who have had a lot of brake trouble its probably because they are rough on the brakes I would highly recommend the flex for any family also my husband and we still in our 20's and it doesn't make us feel old like a van does.

I love my Flex!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

As a mother, this car is so ideal! The seats easy fold down button is a plus gorgeous leather interior satellite radio smooth handling easy acceleration lots of leg room for my 6 foot tall hubby

Great Family Hauler

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I have owned this car for 8 months and my family and I have really enjoyed it. It is great for going on road trips or just daily errands/driver. Seats are very comfortable. Performance is adequate. Only issue so far is that cooling fan broke, but it was replaced promptly at the dealership under warranty. Trunk space is OK for a 7-seater, but you will probably need an external cargo holder if you load up the car with 7 people for the long haul.

flex headrests

Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have solved the headrest issue. I purchased a set of Toyota 4Runner headrests, from a wrecking yard, recovered them to match, a much better front seat now. The new headrests are adjustable back and forth, so all who ride are able to make a selection of the rest position. Total cost $100. This was my only solution since Ford took a no action attitude. Not what I call Superior Customer Service!

Disappointed

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

After a year of Flex ownership, it's not quite the vehicle I expected in quality. I am having front brake issues (severe grinding) which I understand is common with this vehicle. Plastic interior trim pieces falling off. Exterior plastic pillar piece coming off - it's attached with double sided tape. And the gas mileage rarely gets above 21 mpg on the highway. Don't get duped by the advertised 24 mpg.

Awesome

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I am 6'4, 260lbs. When I sat in this car it was like sitting out in the open. So much space in the front! The leather seats are incredible comfortable. The styling inside and out is really nice. I really looked around before my family picked the Flex. We fall in love with it more each day. It is like sitting in a lazy boy and driving around. Smooth ride. Great handling. Didn't get the limited so I am thinking about getting some additions at some point. This car also has plenty of space. We have 2 kids and don't have a problem with room.

UNCERTAIN

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

car has been in the shop too often for a new car. My keyless panel has almost came off 3x, finally replaced it but now it extends farther then door. Brakes grind told normal at first then needed something changed on them because there were so many complaints and heater wasn't working properly, had to flush it 3x according to a bulletin that was put out by ford that I believe owners should also receive. Still don't believe car is heating properly. I worry whats next. Tried to buy American but I am being more disappointed every month. This is not a cheap vehicle and there are too many problems...they need to extend warranty. Head rest are horrible.

Piece of junk

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

Nothing but problems; needed new heater core 2 mths. after purchase; transmission needed rebuild after 13 months; replaced rear sensors 5 times;; drivers door mirror needed to be re- attached; wheel bearing on right front needed replacement; very poor gas mileage.Can hardly wait to get rid of this clunker.

front seat head rest

Performance: 4 Comfort: 3 Fuel Economy: 5 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I enjoy my Flex, except for the front seat head rests. I have been back to Ford, they choose to do nothing! If you are looking at a Flex make sure these headrests are not a problem with you. I would not have purchased the vehicle knowing this.

Great Ride

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Just returned from Florida in our 2009 Ford Flex SEL. Put 3300 miles in 2 weeks from Indiana. Drove the car the first day to FL for 12 hours straight and did not feel the least bit tired. The DVD and satellite radio kept the kids and myself cruising along. The wide, low sitting "wagon" done great on the mountains. On the interstate it was ultra smooth. From gas stations to parks to the condo, people stopped me to ask to look inside. The leather interior is extremely comfortable. I was glad to put a long trip on the motor to break it in. It is absolutely the most comfortable vehicle we have ever owned. The fridge and electrical outlet came in handy on the long trip. We LOVE it!

AWD SEL Grey Flex

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Ford has a nice vehicle here and I hope they realize it. Its sharp looking and has huge space! We get alot of looks and questions. People can't believe its a Ford. I only wished we brought the Limted model. We were looking at the Enclave and Acardia but this won out.

Love the Flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have had over 50 cars including 23 Lincolns and this is the best yet. I agree with the headrest complaints, but after a month neither my wife nor I complained about them. Outstanding mileage for this type of vehicle, over 25 on trips. Only small complaint is the limited sweep area of the tailgate wiper which is not centered.

2009 Ford Flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I never would have beleived this would have turned out to be as great a car as it is.Hands down the best riding vehicle I've ever ridin in.We just returned from a week in the Smokey Mountains and I'm even more impressed with the power train and fuel economy got 25.2 on the trip home,the car was loaded down. I can't find a thing bad about the car.=,would love to have waited and got the eco-boost engine but the 3.5 is more than adquit.

Comfort and style

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

As an auto repair tech for over 30 years I've driven a lot of fine vehicles but none have been as nice as the Flex. By the way I currently work in a Nissan dealer. The only issue was brake noise. Ford has a repair avalible. Other reviews that said the dealer wouldn't fix their problems should find another dealer. All good auto dealers take care of their customers. So far the Flex has been a wonderful vehicle. The fuel mileage is good. the ride is smooth and quiet, but best of all love it or hate it the styling turns heads. Nothing generic.

Really nice car!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We bought this in may with my wife really not sure, but after driving it and fitting our 4 children in with them all in car seats, she now loves it. It has space to spare with all the kids and the ride is very comfortable.

Fantastic Alaskan SUV

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I have had this vehicle a couple of months now and have really enjoyed owning it. I previously had a Ford Freestlye and it seems the 3rd row leg room was a bit more than my new Flex. This is not an issue for the 6 passenger Ford Flex due to the 2nd row seats slide forward. The 7 seat configuration does not allow the 2nd row to move forward. Transmission shifted roughly in low gears. Buying a K&N Airfilter fixed that problem and now have smooth shifting with no problem. I think Ford should include a K&N Airfilter from the start to avoid the rough shifting transmission I experienced with my new Flex. I live in Alaska and the AWD system has been flawless in the snow and ice!

Lemon in the Making

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

I have the brake grinding noise and Ford has no solution. If you live where there is humdity, water or salt in the air, you will have the problem. Ford and the Dealership(Kelly Ford) in Melbourne, Florida have no solution. I am working on the lemon law process, do not buy this car. Besides the noise, the stopping distance is affected. Also, if you go to look at one, lean on the door and watch the metal bend, very cheaply made!

follow up

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

Follow up to my former review. Problems fixed now brakes are grinding. Dealer says that this is has been a problem, Guess I should have leased instead of buying.

Ford Flex

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I agree with the other reviews pertaining to the head rest. Is does make your head lean forward a bit. But, if you recline the seat back a bit it seems to help. I have had a problem with the brakes squeeking while I am backing up from the garage to the barn. So only while backing up a long distance also. It also seems to double shift when I stop at a stop light and at times it feels as if it wants to excellurate while my foot is on the brake. It is in the shop as I write this but they will call Ford and Ford will say there is nothing wrong as they always do. FYI I also had to take it on for a Computer upgrade from Ford. Didnt know I had to do that but on occasion you have to so i was told.

Extremely Impressed!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

By far the best! I bought mine last October and have driven it all over Europe since. I have put on over 10,000 'Autobahn' miles and have no complaints. At this point, I am seriously considering trading it in and upgrading for a 2010.

Ford Flex Review

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We love the look. We love the room in 1st and 2nd seat, but the back is small for legroom. Very good storage. Gas mileage isn't as good as we would of liked. The worst thing about this car is the brake noise. After having it 3 months the brakes started growling when used. It got worse and worse. We've had it in the shop 3 times. They said they fixed it but got it home and after 2 days, growling con't. Dealer said nothing else they can do because Ford doesn't know what to do. 2 other Flex's from this dealer came in with the same problem. One other problem is the neck rests. They do go ahead too far. We wouldn't get this car again unless brakes were good. Now we're stuck.

The worst build car

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

Five major parts are crumbling, peeling off or broken five months after I bought a new Ford Flex. I take good care of my cars,This should not happen to a new car. I contacted the dealer as well as Ford and I got very little in care or concern. I don't feel that I should fix a new car with so much dysfunctional elements happening, they should replace the Flex.

Nice work Ford, keep it up

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Had the car about a year now and have made at least a dozen long distance trips. This car is very comfortable and I'm really surprised and impressed with the quality, especially the interior and the smooth quiet ride. The gas mileage has met expectations 19/24. The SYNC system with stereo are the best Nav/audio I have seen in any car and the cargo capacity is great. I am finishing my basement and just loaded 40 ten foot 2x4s. That's possible because of the ingenious fold flat seats (including the front passenger). When all the seats are folded down, they create a nice flat planar surface. Another nice feature is all the heat room. I'm 6' tall and still have 6 inches above my head!

front end sounds

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I bought my flex in August have heard a noise under the front of the car occasionally since. It sounds like the brakes are going out & the rotors are rubbing.Sometimes feels like it grads a bit when i put the brakes on. I had it looked at once so far they say nothing is wrong. I will keep checking. I traded in a 2006 expedition fully loaded for a simplier model to help on mileage and overall money expenses. I love it I only miss the 4 wheel drive. I do have an issue with the little panels behind the door handle on the interior of the car. they have popped off three times so far. Seems a bit cheezy.I do not like the headrest angle doesn't work well for short people makes my head lean forward.

Commercial Sold Me

Performance: 3 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 5

I agree with other rerviews. Car is a head turner. I am frequently asked how I like the car & if they can peek inside. I had to have the two-tone cinnamon & white after seeing how sharp it looked on the commercial. Love interior space & have taken road trips with passengers in 2nd row who loved leg room. Headrests are uncomfortable because they tilt forward too much, but it could be because I am not that tall, (5ft. 3in.). Transmission shifts rough in lower speeds & car jerks forward when shifting. Haven't read that problem in other reviews so I don't know if it is just my car. After 2 mo. passenger door lock started giving problems does not always open. Inconvenient for driver to reach over

a great vacation ride

Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We bought this car in November,2008. We took it to Woodstock, Maine in the worst of weather with 5 adults and winter clothes, skis and such. We went to Niagra for the newyears fireworks show after skiing. Then we came home. We got 23.4 worst and 24.3 was our best milage. We drove it to Cape Cod to see the whales this spring. We got about the same milage. We had 5 adults and bagage for 10 days. My Wife and I took it to Moab, Utah and had a great time. We got 24.7 MPG on that trip. Only two people. I can't find anything I don't like about the car. You will not believe the power the V6 has!

Nice but a few problems

Performance: 3 Comfort: 4 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

At first we thought the vehicle was great but as time goes on I noticed that the ride was alot harder than my previous Jeeps. I know everybody raves about the smooth ride but I can't get used to the hard ride in this vehicle. Also there is a rattle coming from the steering wheel when going over bumps, I think it is the horn button. Overall it is a good car and except for the hard ride and the rattle.

Good but already some problems

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

Within 1500 miles of driving off the lot, our Flex started making a high pitch sound out of the back of the car. It can be heard about 30 ft away and recently has grown loud enough to be heard within the car [if the radio is off]. When we took the car in to be fixed the dealer told us that it was the fuel pump. They called Ford and Ford told the dealer that the pump it is within the fuel pumps specs to make a high pitch whistle - so tough luck. As mentioned before, the whistle is growing louder, so maybe when our ears start to bleed Ford may change their mind, until then I tell everyone who asks how much we regret the purchase.

Lovin it so far!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Extremely comfortable with exception of the headrests which tilt too far forward. Easily remedied by reclining the seat slightly. I've had people ask me if they can peak inside the car because they love the outside and need to look further. Always lots of ooooooo's and ahhhhhhhh's. I've noticed I get the best gas mileage by using the setting with the display that shows when I'm driving in the most fuel efficient way. I drive mostly in town and get around 14 mpg. My husband on the other hand who is more of a hurry- to-the-traffic light kind of driver gets around 11 mpg. Highway average seems to be around 20mpg.

Windshield

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

I have to agree with the other reviewer, I have had my Flex 1 month and have had the windshield crack 2 times! We were only going 20 miles an hour the last time. We don't live in rocky area and we were not going fast either time. Seems like some sort of defect in the glass, I have never had this happen before. I feel like my insurance co is going to start thinking I'm doing something shady! :) When we picked the car up at the dealer the Vista Roof glass was cracked and had to be repaired so technically we are on our 3rd glass repair in a month. We love the car other than that.

Flexing my flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Our dreams came true when my wife and I adopted our 4th child making us a family of six and too big for our vehicles. We always thought that the Flex was beautifully stylish so here was our chance to be practical and stylish with one vehicle. We now have plenty of room with style and comfort showing on everyone's face!

Drive a Flex and You will buy it, I did!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We love this car! We test drove the Flex and that was all it took to say "we'll buy it!" Our last car was a Toyota Avalon, but the Flex simply is a better ride. My wife and I are getting older so we wanted comfort, which the Flex excels at for both short trips around town and long trips when we visit our grandchildren 300 miles away. We use the built in Travel Link to check Live Weather Radar, Gas station prices and local movie listings! Cool! So many people have stopped us to ask about the Flex and told us they love the look! Even the 20 something bank teller at the drive through this week. Definitely a head turner with the white roof! Our friends all want to drive our car!

Love our Flex

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We have been driving VW (she) and Audi (he) product for over 10 years now. We had our first baby and needed a lot more room for passengers (Mom & Dad, Grand-Ma & Grand-Pa plus baby),The Flex caught our eye; we loved the styling and pricing. The interior lighting is VERY cool, the seats are VERY comfortable, the cabin is quiet the AC is cold and strong. Have limited AWD with white roof / cinnamon body. I was disappointed to see the overspray of white paint when open rear hatch, no telescopic steering wheel. Overall, we think we will drive this Flex for many years, and will likely purchase another one when the time comes. Vista roof is a must. Cargo area (rear seats folded down) carpet not great

Ford hit it off real good...

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is a must ....We love our Flex,,,This car is smooth driving and great in handling not to mention how much room it has on the inside...Leaving for vacation in 2 weeks and we are really looking forward taking the Flex with all the room in it for 5 people we will all be very comfortable for the ride.

Still loving it

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Wrote my first review 11/08 when Flex was first purchased. Flex (Ford) has made a believer of me. I am a retired automobile sales representative and sold and drove imports.(Honda,Toyota, Nissan). Without hesitation, I would put the quality, reliability and ride of Flex against any of them. I keep looking to find some small flaw, but so far-nothing have shown. I couldn't see any way the Flex could have been improved, but Ford managed to do it with the 2010 Flex. I have never in my life been so impressed with any one car. P.S. I sold and drove the imports for almost 30 years.

Great Family Car

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Have had this vehicle for two months and very happy. A big improvement over our Acura MDX (which it replaced) in terms of comfort, smoothness of ride, and gas mileage (about 2 mpg better).

10 months and still in love

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We have had our flex for 10+ months and are still thrilled. The ride is amazing. We have taken two vacations in this car and it is extremely comfortable. I feel very connected to the road in this car and never feel the wind as opposed to my previous 4Runner that was difficult to handle in the slightest wind. People still are stopping me and asking me about this car. Easily average 26 mpg on the highway and 18 around town. Fit, finish and performance are still flawless. I am very proud of FORD!

One Year - 25000 Miles. Need I say more?

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Purchased car as we moved away from our family. Since have put almost 25000 miles on the car. Issues to date: Cracked passenger 'A' pillar cover, chips from the flat frontal area. Pros: -Great to drive across country. -No DVD player, but use computer w/ 110V outlet and male-to-male 3.5mm audio cord to watch movies with sound system. -Sirius is nice, but a pain to pay for. -Sync works well. -Navigation is better than anything out there. Cons: -Like driving a boat. -No telescoping steering wheel. -No cooled seats. -Gas mileage is so-so. -Luggage space with 6 persons is tight. Overall, satisfied with build quality and features. Just wish it could drive without me steering sometimes!

Love the Flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I owned a Ford Windstar and as I now have 2 grandchildren, wanted a car with a bench seat for the second area so as to be able to accommodate the child seats as well as accommodate the parents. Has lots of room, is zippy, and love the style. I can find my car in any parking lot (right now). Head room as well as leg room is fantastic both in the front and second row. Car is quiet on the highway.

Best By Far

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We bought the Flex after our Dodge Nitro was returned as a lemon. The Flex, which cost us about 3k more than the Nitro, is so much nicer I cannot put it into words. The ride is ultra quiet and interior feels very upscale. We test drove the Acadia, Traverse, Pilot and Highlander and the Flex stood out. Gas mileage on an all highway trip was 26mpg+. Averaging 19+ around town. Telescoping steering wheel would have been nice, but I can adjust the seat to accomodate (6'2"). 2nd row is huge. Love this car, I would definitely recommend.

Always Ford

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We were dreading picking a new car. We considered buying another brand but fell in love with yet another Ford. My kids love the comfort and the integrated DVD. I love the sync for hands free calling. We got it fully- loaded and we are so happy we did. There is even a 110v plug-in in the rear...you can blow your hair while you drive. There are two charging adapter for your devices. We love the Sirius that was included and hooking up our ipod. The engine is fantastic. We took it on a road trip the first week we had it and not a single problem. LOVE this Flex!! The 5 moon roofs are awsome!

Ford Flex Windshield crack easy

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 2 Interior Design: 3 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

I have had my ford flex 6 months and the windshield has cracked 4 times. It cost $363.00 for a replacement each time. Ford told me sorry the nothing they can do it is the design of the ford flex and it will crack easy because it has a large windshield and will catch more of the rocks from the road.

Not Another Mini-van

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

As a family of 5 and needing to replace our Honda mini-van, we drove everything we could think of. The Flex won based on the fact it didn't drive like anything else we tested. The vehicle rides great, gets decent fuel econ (18c / 23h), and has tons of room. It doesn't handle like a large vehicle which is why it is becoming the favorite car to drive even when we don't have the kids with us. The headrests and non-telescopic steering haven't bothered me like other owners (5' 10" tall) and I find this to be one of the most comfortable cars we have ever owned. The Sync system is outstanding but I'm still learning some of the features. www.syncmyride.com has updates and useful info for owners.

More extras than we have ever had

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Just bought it. Never had so many extras as we have always been conservative, just the necesseties. Lightinng package is great and the sun visor has a universal garage door opener which we had never seen before. Sync is great, car runs smooth and quiet and we got a long stare from a passing car as we left the dealership.

Didn't want a van again

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

My first new car in many years. Ford has raised the bar. This big safe car does many things well. It is smooth and quiet, with good acceleration. I wish it had a telescoping wheel, because at 6' 4", I can move the seat back so far that the steering wheel is almost out of reach. I like the ease of folding the back seats down. It has a ton of room with them folded (not a minivan though) I added a back-up camera/gps system to my SE and it really helps backing up. Tall seats hold you in, make turning around to see difficult for me; comfortable though. Solid highway drive. Don't drive with windows open;overpressure will drive you nuts. Mileage c. 20 in town, 25 hwy. Not great, but pretty good.

GREAT FAMILY WAGON!!!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought this for my wife to replace her minivan. I needed an AWD people mover... we have 4 kids under 11. Thought I was going to have to go with Toyota Sienna or Honda Pilot. I'm glad I found the Flex. Styling is so much cooler and Sync and Audio is high tech. Two tone & Vista roof was a must. You can't really appreciate vehicle until you climb in. Interior is excellent quality & design. Middle row leg room is excellent. As Ford says DRIVE ONE. I drove the FLEX 1st and was so impressed. I never got around to the Toyota or Honda.

Pros and Cons Ford Flex

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Have had it about 1 month just finished a long trip down to Iowa and back. Here are my thoughts. Pros: Enormous amount of interior room esp for legs and head at all sitting positions. Boys love the ability to sit in diff places comfortably. AWD worked flawlessly in driving thunderstorm on highway. MPG better than expected ~23MPG @ 75mp. Rides and steers nicely. Have towed a popup camper and gear with no problems using factory tow package. Concerns: Needs telescoping steering wheel, adjustable headrests - no excuse Ford! Finding a comfortable driver's position can take time. Cannot buy a standard roof rack w/o factory rails. Door skins curve under car, probs w/paint chipping on gravel?

Price / safety

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We needed a car for 3 kids and two adults. I did a lot of reading into crash tests -- not just the stars ratings, but the detailed crash test reports. 1. This is about the safest vehicle on the market. Don't overlook that it's heavy -- crash tests are about running into a car your size. Running into a heavier car is like a higher speed collision (to the lighter car). 2. Some complaints around the web are about MPG. There's no alternative noticeably better in this weight class/size. Most are worse. 3. Another con often mentioned is price. Flexes are quite reasonable right now. Ours was 22% below MSRP (after 3K rebate), and just under 6% below invoice, with virtually no haggling.

Check under the hood!!!!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Have put 4300 miles on Flex by now. Good vehicle so far, not happy with quality of product. Check under your hood there is electrical tape wrapped around a piece that covers the wiring harness, it is located by the battery. Trying to get people to recognize this issue; to me this is unacceptable! Also there is a Special Service bulletin out for the Flex, if your door pillars have dents in them call your dealership!!

Fun and Not Boring!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We wanted to replace our minivan and still needed to seat at least 6. I looked at this car and many others and kept coming back to the Flex. It grows on you quickly. Two months later and 5,000 miles already - I love it. I have had at least 6 strangers stop and look and ask me about it. Never had that happen with any other new car! I like that it is different than the usual common, boring SUVs, crossovers, and sedans. Tons of interior room for family. I am 6'-5" and this is the only car I have owned where the driver's seat is not all the way back. The boxy style helps with the engine compartment and the maintenance points (oil, battery, filters) are easily accessible.

1st time buying a new car

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This was our first family new car, ever. We looked at a bunch of models with similar features but Ford turned out to best suit our needs and budget. The salesman was great which was a huge added bonus. We opted for the SEL with AWD, DVD, Sync, and Lighting and Convienience package. Haven't done much with the sync but the bluetooth feature was easy to set up and calls on the cell were easy and clear. I would agree the headrest angle is a bit much and having a telescopic wheel would be nice, however with so many adjustments to seating this is easily overcome. It drives like it's on rails, and very smooth and quiet with enough feel of the road to help the driver. Very first class feel.

Very Happy

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I grinded over this decision for two months. I looked at Mercedes, BMW, Honda, Mazda,GM, VW,... I have never owned a Ford. I have owned all of the above. I think we made the right choice. We git unique styling, a functional interior, tons of space, decent mpg, and a great value for the vehicle at the price. My wife disliked the head rests, but they are are removable and or reversable. The adjustable pedals take care of the steering wheel telescoping issues. I am proud to buy American again!

LOVE IT

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I had a Mercedes R350 with all the options, and I drove the Flex and looked at the price and said what the heck am I doing driving a Mercedes, I returned the Mercedes 5 months early to get the Flex, I could not find the SEL with leather and Nav, so I settled for the SE and will install the Nav. Best bang for the buck bar none! THANKS FORD!!

One Fine Ride

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

A very nice new and fresh design. Very comfortable. Excellent features like the sync, vista roof and refrigerator. Perfect for taking the grandkids on weekend excursions. Ford - keep up the good work. Build the right car and people will buy it - what a concept! I have already influenced three others to but this vehicle. Do I get a commission? or a key chain? Regards, Jeff B Dorough

BIG MISTAKE!!

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 1 Build Quality: 3 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Wanted to buy American and with the problems with Chysler & GMC we went for a ford. I wanted a Explorer but needed better milage so with really looking at any vehicals we bought the Flex. Traded my 2005 JGC. 8 days old and my check engine light came on it was only a sensor but it was in the shop for 3 days because the wrong part was ordered and I had to wait until Monday. 33 days old and my anti-brake came light on. Dealer had it for 4 days and could not find anything wrong. Reset the light & gave it back. We are suppose to drive it to Iowa for a family reunion but we are going to rent a vehicle because we don't trust it. My sister got a Traverse and is rubbing it in. Kicking my-self......

My personal Limo

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This vehicle drives like a charm. My Wife and Kids love it. So far we have averaged 22.2 MPG combined.

Great Vehicle!!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Wow! What a great car. At first, it took a while to get used to the looks, but now we love it. Were looking at Tahoes/Traverses/Acadias/and Suburbans. You get a lot more for your money with the flex. A fully loaded flex is about the cost of a stripped version of the above listed. It's amazing, the dealers that are strong, Ford, are willing to work harder for your business than those not doing so well?? Maybe that's why they are staying in business.

New Flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We were looking for a car with more space and comfort than my wife's Toyota Corolla. Which we traded on the Flex. We own a 2002 Jeep Grand Cherokee 4WD. We love it but, the Flex has way more space and comfort. We took a 325 mile trip with it straight from the dealership. 24 MPG as long as you keep it at 2000 RPM's or less. The sound system is super. The driver seat in the SEL is more comfortable than my recliner! We went to our sons house and the five of us went out to eat. They were equally impressed with the comfort and space in the Flex. The cabin is well laid out. Dual climate controls are nice. It is as advertised by Ford. If you are looking for space, comfort and fair MPG buy one!

Best Ford I have ownsd

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

I have owned a new ford every 4 or 5 years since 1953 (have pictures of 12) this 09 FLEX is like riding on rails.It has great exceleration and habdles like a dream! BUT< with the windows in the back doors down at 50+ mph it starts a noise that makes my kids cry ,gives me a headache and made my wife's ears ring and we all get sick to the stomach! There is a terrible vibration up to 60 mph! The service department manager said "JUST ROLL DOWN THE FRONT WINDOWS A BIT" and it will stop! That ain't right! I love the FLEX can't something be done?

The Flex Demonstrates What's Possible

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Even if the Flex's "love it or hate it" looks don't appeal, its superior fit and finish, material quality, and carefully thoughtful design certainly should. And if its tremendous utility doesn't make a compelling-enough case, it's comfort certainly will. Ford took a chance with the Flex, making tremendous investments in quality throughout, and it shows. Its styling may not suit everyone's taste, but everything else about it should. Ford has engineered the kind of "German" solidity rarely found in American vehicles, and doors close with a rassuring "Shunk!" The Flex simply feels both solid and refined, and the Limited trim meets any reasonable standards for luxury that exist. Kudos to Ford.

Good Things from Ford

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

It looks like all the focus from Ford on Quality has really paid off for them. I am degreed Aersospace Engineer as well as a Certificated Aircraft Mech and ASE Mech. I was a GM guy through the first 25 years of my driving life and had an very bad lemon experience with a GM Truck. The GM service manager actually told me that if I wanted a real truck I needed to go to the "Blue Oval". Went to Ford in 2000 and never looked back. We were looking for a replacment for my wife's 92 Astro Van. I stopped by the Dealership and though the Flex was just awesome. I really though she would think I had lost my mind to think she would drive it. The rest is history. Bought one and really like it!!!

A smart pick

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Just purchased the Ford Flex Ltd FWD and can not be more pleased. Avg MPG is 23 which is 3 miles better than my smaller 2006 Volvo XC70. Fit and finish is wonderful and the interior looks like it's from a car costing $10K more. For a large crossover the performance is quite good all things considered. While some do not care for the boxy look I do, as it makes it stand out in a sea of similar looking cars.

So happy!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love love love my Flex! We were looking for something that would carry more than 4 people comfortably that was not a van or a huge suburban. This was it! Easy access to the 3rd row was a must! And it's affordable! The Flex by far out does all the other crossovers.

Love my FLEX

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

My Suburban died and I needed a car so I saw the Flex and loved it but bought an Explorer. Gave the Explorer to my teens and got myself the Flex! I love the car. I was not ready to give up the space of a Suburban so the Flex fits that need but I feel like I am driving a luxury sedan! The extra features of the LTD make it a great transistion car from the mom carpool to the adults have fun car! It handles island driving around all the curves and pot holes just great! A 6"3" friend of my son told him it was the most comfortable back seat he had ever been in! My teenage son loves the sound system and sits in the driveway playing around with the bass and tremble! The Flex is MY car!

Love It...except...

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I love this car! I love the looks I get when I drive it, given that there are not a lot of them on the road yet. It was hard trying to get a SEL model with AWD, which I definitely wanted. I'm a former Pacifica drive, which I loved and probably would have kept driving if they were still being made. I was not able to find an AWD Flex with everything I wanted (had to get an after-market DVD installed) but all in all, I like it.

Great Choice!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I LOVE my Flex! We looked at a lot of crossovers and the Flex beat them all by far. The options are wonderful!

I love my FLEX

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love it I needed something bigger than our fusion, Our fusion was good for our family just starting out but with us wanting more kids it doesent work for more than two kids. Our FLEX can hold the hole family and keep the kids apart so no fighting on long road trips. we can take one car with our friends instead of everyone taking separate cars. If we need to haul anything we put all the seats down and can haul almost anything.(a good selling point for my husband) I dident want to be the soccer mom with the mini van and bumper stickers all over the back. its just not me.I dident want a huge SUV that I couldent park. I'm 25 I want something young stylish and fun, but practical. The FLEX isit

Best Car I have ever owned!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This car is incredible! Drive experience so comfortable you don't really care about getting to your destination! The real surprise- my fuel economy has been a solid 21.5 mpg driving 90% city 10% highway. This car hauls large items well. I put an 8ft potted tree in the back in front of several skeptical on-lookers. I have had not one problem with this car and it was delivered with 0 defects. Warning: if you drive one, you'll want one!

Shockingly pleasant to drive!!!!!!!!

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I went from a GM minivan to this Flex. What a difference! Not that I didn't like my old Montana Van. It was just that my mechanic had it more than me! The first time I seen a Flex I laughed and thought what a weird looking car! Then I sat in it.... I knew then I was going to have to find something terribly wrong with it to convince myself that it wasn't the one to buy. So I took it for a test drive. Fortunately I was able to take it overnight to test the headlights out too. I do alot of night driving and the headlights are very important for me. To make a long story short, I tested over 11 crossovers/suv's from 4 manufacturers, and the Flex's ride, fit and finish, and style was the best!

Flexlovable

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

This car is great.Unique style,plenty of comfort, great on gas for a vehicle this size. We just returned on a trip to Florida. Gas mileage ranged from 25 to 26 mpg at turnpike speeds. Better than advertised. We also own a Jaguar XJ8 and this vehicle is more comfortable on a trip than the Jag. We are planning a cross country trip in the fall and will be driving the Flex. I was a previous Jeep Grabd Cherokee owner and the Flex wins hands down in every catergory.

LUV THAT FLEXIBILITY

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I purchased the flex, because I needed room for my mother's wheelchair, the dog and myself. Couldn't be happier and proud of an American vehicle. Go Ford and go American.

I ADORE THIS CAR

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love my flex. The interior is plush, and I feel like I am driving a designer car. The flex is fun to drive and all of my friends cannot wait to go for a ride.

Flexerific

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Way to go FORD! Great crossover - looks and performance all in one package. We can load up the family and the dogs, no problem! Consistantly getting 22-24 mpg. Everyone wants to know about the Flex! Super handling and speed.

This is a great way to go

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Very nicely laid out interior. very Spacious with easy entry and exit from all seats. Even my mother in-law (a very large woman) said it was easy to get into and out of the passenger seat and the second row. Did not attempt the third row thankfully. Decent acceleration and stopping is also good. This is not a race car after all but a family transporter so set your expectations correctly and you won't be disappointed. The sound and video systems are excellent! Usually do not even consider a Ford. I am converted.

Fun, Fun, Fun

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is a head-turning car. It has everything--looks, performance and comfort. Here's the highlights: Vista Roof, Sync, Sony stereo, climate control, smoooooth ride, quiet ride and great looks. It has tons of room inside. I would recommend the white roof, ambient lighting package and the convenience package. If you're looking for a car that stands out from the crowd, the Flex would do it!

Proud Flex owner

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Although I still drive my 96 Windstar daily for work (229,000 miles) the Flex is for weekend and pleasure use for now. Ford has outdone themselves and can compete with the imports with the Flex. The ride is exceptional and the interior room is huge. I am averaging about 25.5 mpg on the road. I do not live in a congested area so gas mileage should be good for me.

Ford Flex

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Like others I shopped and shopped for a Vehicle primarily looked at the Acadia and similar cross overs. Finally decided on the Flex for the price and options. One major complaint is the poor quality or the paint job and body work it almost looks like the doors and side panels don't aline properly. If you look closely you can see allot of overspray and the quality of the interior carpet is horrible at best you can tell that Ford did not spend alot of time making sure that they did a quality job with the trim. Overall I love the car but would like to see Ford put a little more effort in the quality of the interior and craftsmanship.

THE BEST !

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love this automobile !!! It makes me happy ! I love to look at it, I love to drive it ! My husband has never liked any of my cars, but now he fights me to drive it. It really is the most comfortable ---smooth. It feels like a real car, like they used to feel. I am short and I really appreciate the automatic lift. I do not have to jump anymore. The other real plus for me is that it looks so distinctive that I can find it right away in any parking lot. I also loved the choice of colors--different from all the others in the lot.

It has outperformed my first expectation

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

It looks different and it is. First off the ride, quiet, smooth and a lot of power when needed. It corners fast and smooth full control. 4 kids absolutely love it gadgets and great sound system. Spacious and comfortable short or long trips. We have no complaints only praise a job well done. Thanks Ford

You should really look at this car!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Just purchased this car about 10 days ago so I can't respond to all aspects. I can tell you this. I searched high and low and drove so many new and used cars and kept coming back to the Flex. I actually liked it the moment I saw it, but inside is where the real story begins. Leg room front and back is out of this world and no other car comes close unless you want a mini van. Sync is just awesome and honestly it drives great. People may stare but that's because they want to know more about it themselves. I can't comment on fuel and reliability because it's just to soon. However, if the total package is any indication this a real winner. Seriously, check this car out!

The (Seemingly) Perfect Vehicle

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Wow! What a vehicle. After shopping almost 12 months for a new vehicle I chose the Flex. Other alternatives were a used 2007 Cadillac SRX, the Buick Enclave, the Honda Pilot, and the Toyota Highlander. The Flex was the best vehicle. It rides better, handles great, and gets great MPG for its size (I'm averaging 19 MPG City and 26 MPG on the highway!). Sync is great but Verizon (and Sprint) won't let me use the text feature. Hopefully Ford will work this out with the mobile phone dealers. The quality of the interior is impressive and even on par with the hand-crafted SRX interior. The Pilot had way too much road noise and the Highlander, compared to the Flex, felt disconnected when driving.

PURRR-FLEX

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I shopped "til" I dropped looking for "THE" car on the internet. We already have a Explorer, i decieded to check out the Ford official site. I saw this 1950ish looking wagon and click on the interior and fell in love. Went to Chicago car show, saw one! Went to our Ford dearlship, sat behind the wheel, purrrr-fect. Drove it with the pedal to the metal,(and a prayer), purrr-fect. Went home told my husband, he said wait until fall. I didn't speak to him for 1 week. He took me back saw the Flex, didn't like it. Sat in it, purrr-fect! We now own a Flex!

Have a family without needing a minivan

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

My wife and I are expecting our third child, and with a dog in tow we needed to get a bigger vehicle than our VW Passat Wagon. We looked at the Routan but something about the Flex caught my eye. It's different, kind of a retro look with modern amenities--so basically it felt like us. So far, so good, it drives very nicely. One of the things I like best is how quiet it is, road noise isn't very present. Our kids really love it, and the automatic seat folding in the second row make it super easy for third row egress. Definitely roomy, smooth ride, SYNC is awesome, satellite radio 2 yr sub, panoramic sun roof...all in all a great experience so far.

FLEX mpg combined 22! Very Nice.

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Flex legroom is awesome all 3 rows. 22MPG Combined with 4500 miles on vehicle. Extremely happy with mileage and comfort of FLEX.

Love it

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Picked up a FWD Flex Limited in February. With all the incentives, I got a Flex with an MSRP of $35.5k for $28.3k. The interior is extremely comfortable, well thought out, and is great for long drives. I just took it on my first longer distance trip and it did quite well. I averaged 24.5 mpg heading from Boston to the Albany area. Overall, I would say that is pretty impressive considering the size of the vehicle. I love the overall styling of the Flex and it does garner a fair share of attention. It is very low to the ground and is great for those of us that have to load car seats in/out of it.

From a Mini Van to a FLEX

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is the first American Car I have ever purchased and I am tickled Flex! I traded a Toyota Sienna Mini Van & have never looked back. The only thing I thought I *might miss are the sliding doors but it turns out the Flex doors are so wide it's easy enough for the kiddos to get in and out. People stop and ask me about it wherever I go because there aren't many out there. I def think the white roof on colored body makes it! This purchase was supposed to be for my hubby and yet in the end, I won. He loves it so much that we are thinking about buying a second Flex with a few less options. There is not one thing that I don't like about this car.

Love My Flex

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I was online as soon as I saw the first TV commercial for the Flex. Finally, they brought back the Luxury Wagon! This is not a mini-van. The owner reviews at Edmunds.com regarding the comfort, quiet, details etc. inspired a test drive and purchase. This is a wonderfully comfortable car! It is a luxury sedan with room in the back! It handles smoothly. I am impressed with everything Ford included in this package. For the past year, I had been feeling forced to look at different makes, models and styles that I didn't LOVE because it was time for a new car. So glad I held out. Love My Flex!

Gotta drive it!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

A friend told me to try it out and it was love at first drive! Got a great deal but then the issues started - body panels out of alignment, shimmy in front end upon braking, large paint chip, brake fluid leak, Sync electronics went dead in two days - all on a car with 9 miles on it! After 3 days in the shop, all bugs have been fixed and this car can run with the best of them at a great price. Mileage higher than posted both town & highway, comfort features galore, unbelievable Sony stereo, but we too opted for a $10 cooler instead of the $730 refrigerator. When you go to the dealer to drive one, have your trade cleaned out and ready, 'cuz you won't want to leave the lot without it!

Great Car for Families

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We love our SE equipped with Sync and self folding 2nd row chairs. The ride is fluid and the gas mileage is reasonable for the size of the vehicle. The interior is very nice and the Sync system worked as advertised. Front and Second Row legroom is expansive and I've even sat in the third row myself. Its a little more tight but you can usefully carry around adults back there for longer stretches. The steering wheel needs to telescope for my 6'3" frame. Other than that I highly recommend reviewing.

Love at first sight? Not really, but...

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

A solid home run from Ford Motor Company. When I first saw pictures of the Flex, I didn't get it. It was polarizing. But that was the genius the designers were going for. You either loved it, or hated it. Initially I was stuck right in the middle i.e. don't love it, but don't hate it either. But the more I saw the vehicle, it started to grow on me. Then I had an opportunity to ride in one, boy did my feelings change immediately! From that point forward it was , 'I want one.' So I bought one. Turns out to be one of the best purchase decision I've ever made. What a fabulous vehicle. Don't believe me? Drive one.

The Worst Vehicle I owned In 24 Yrs.

Performance: 1 Comfort: 2 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Bought 09 Flex on 1/21/09. From day one the truck was a nightmare. The truck spent more time in service than any car I driven in 24 years. The truck has a problem with its trans seals which leak. Brought it in to have it fixed only to have a worse leak. My husband had to bring it back because he said it could catch on fire. It has a problem with the brakes which make a noise and feel like something is wrong when braking. At first I was told that this is normal for a Ford but after insisting that it be rechecked. I was told to use my emergency brakes if I couldn't stop

Falling in love is so easy to do

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Love at first sight? Nah, quite the opposite. But that were it starts, rather than ends. It's somewhat analogous to the smirk you received when you caught the eye of a beautiful girl, who later falls head over heels in love with you. Neither of you saw it coming. Experiencing the Flex is a discovery of why, as teenager, you wanted to get behind the wheel and drive. Why? Because it was fun! Lot's of fun. That's the Flex. Fun, fun, fun. Ford's competitive advantage in the area of electronics shines through like a stoic lighthouse in the darkest of night! There's enough technical features to satisfy even the most ardent technophile. As Ford's tagline emotes, 'Drive One.'

FLEX is Awesome! Germans Want Twice Cash

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Oh My God, this truck rides like a $100,000 BMW. We just returned from Jacksonville back to Virgina, and could not believe the ride, stability, awesome visibility. Absolutely freaking love this Ford Flex.

Most fun car out there

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

It reminded me of those "Woody" surfer wagons. It's a perfect combination of all the electronics you can want, plus cargo space. We have an infant and two Jack Russells, and sometimes pack bikes. Traded an Infiniti FX that was loaded and this was 10K less but had virtually everything the FX had, except for the V8. What it did add was space, a retro cool look, the great SYNC system. This was my first American car in 30 years and I would have to say Ford is now up there with the Japanese and Germans. The only option I laid off was the 760 dollar refrigerator, opting instead for a 5 dollar cooler. Great roof windows, too.

Never thought I'd own a Ford

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I wasn't convinced on Ford cars/trucks or SUVs so I did my homework and Ford is comparable to Toyota and Honda as far as reliability. I love how the style is unique and different. I get excited knowing there aren't that many of them on the road. We took a road trip the day after purchasing the Flex and it was so much fun discovering all the cool things the car has to offer. It is a lot of fun to drive and it's great that my husband wants to drive my car now!

Bye Bye Mercedes!

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

In March of 2008 I bought a Mercedes CLK 350. I drove it through out the summer in Michigan and once winter hit it became a problem. I bought the Ford Flex Limited in AWD and figured I would only drive it when the weather was bad. Now I am so obsessed with this car! I have been trying to find a way to get Mercedes Benz to take that little convertible back! It even uploaded my entire address book from my cell phone onto my screen and now I have hands free calling all the time. It's the ride, it's the comfort, it's all the luxuries rolled into one. The best car of the year!

Flex Findings at 1500miles

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

My first impression was it's a mini hearse or Mini on steroids. It evokes a strong reaction which is mellowed after driving it. We like driving the Flex but it becomes painful on longer trips due to the lack of steering wheel length adjustment. Our fuel mileage ranges between 13-15 mpg which is of concern and not fully acknowledged by the dealer. The nav, audio, heater system and display is inoperative at cold temps (mid 20'sF) until the vehicle interior warms up. A repair of the rear exterior appliqué panel was required. Folding seat locks need a second adjustment to work properly. Overall we like it and hope to get the bugs fixed soon.

Real Solid Vehicle