2003 FORD Explorer

Loved Driving It, Hated The Repair Costs

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1 Safety Rating: 4 Technology Rating: 3 Value Rating: 1

I went through 2 transmissions on this vehicle before 120,000 miles. Unfortunately this is not an uncommon problem. Finally traded it in when it required suspension repairs which exceeded cost of the car.

Don't let the looks fool you!

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 2 Safety Rating: 3 Technology Rating: 3 Value Rating: 5

I purchased my 2003 Ford Explorer with 170,000 miles from a private seller because I loved the way it looked. I have always driven SUVs. I like feeling high up and safe. The Explorer was a good vehicle to meet those wants. The Explorer was fast and powerful! A great vehicle for any sort of hauling. It's also very roomy and comfortable. Ford really did a great job with the Eddie Bauer. It had so many great features for a 2003. Unfortunately the Explorer's reliability or lack thereof was enough to drive me away from it after only a few months of ownership. I didn't expect much from an older SUV with high miles but I certainly did not expect what I got. There were times when I did not want to drive anywhere because I was too afraid to! The Explorer was a smooth and comfortable ride, I'll give it that. But maybe that's because I was comparing it to the frequent tow truck rides. I ended up selling the Explorer with around 183,000 miles because I didn't want to foot the bill for a bad transmission, leaking head gasket, three bad wheel bearings, bad steering and suspension components, and a bad charging system.

Buy a Ford Explorer

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I love this vehicle!!! Have had it for 9 years and I love, love, love this car!!!! I treat it well and it has treated me well for all these years. Ford Explorer is no. 1 in my book. A must buy again, if I could ever part with this one.

Chose Explorer over Toyota 4 runner

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 3 Value Rating: 3

Chose this Explorer over Toyota 4 runner at the time.... The wider stance and the look of Explorer won over Toyota's reliability and much better interior material. Bought mine in April 2005 with 33K miles. Currently it has 108K miles. I like its size and its handling no matter what weather throws at it. Never had any engine or transmission problems. Had the dealer do fuel filter, transmission service and transfer case /rear axle fluid changes. Have done belt, oil/filter, coolant, brake pads/rotors myself. With 55K miles on second set of tires, they look great and alignment holds well. Problem areas... Leather is super cheap. It folded, creased and aged very quickly on driver side seat. The seat frames anchored to floor had no coating and are rusted. When you open the back doors you can see the rust on frames for front and back seats. No real heat directed to foot well. Some cold air is leaking in the front behind glove compartment. The recirc flap closes but there is still cold air coming in. The heater air blender actuator assembly broke last winter. Figured how to change the air to hot for winter so I was fine. Bought the piece and replaced myself. It was simple to do. Noticed snapped rear coil spring on both sides ( one two inches from bottom and the other one about in the middle of the coil) when replacing rear rotors. The coil spring is part of rear shock assembly. Monroe brand cost about $100 each. Rear axle has the famous whine that affects all these Explorers. Paid to have it fixed and it is back again. Planning on selling this Explorer and my 2003 Ford Ranger and buy an Extended cab 2006 Toyota Tacoma. This Explore is 12 years old and I still like its look and its shape as much as I did 10 years ago when I bought it. Sold this Explore and my 1993 Ranger in Nov 1016 and replaced both with a short bed crew cab 2016 Toyota Tacoma TRD sport V-6 4x4. Tacoma is quiet, well built, and has an excellent feel. Its heater is superior to my old Explorer!!!

Still loving my 2003 Explorer at 188,000 miles

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 4 Technology Rating: 3 Value Rating: 5

This has been a very reliable vehicle for my family. It is my daily runner back-and-forth to work (22 miles each way), as well as our long distance driver (frequent trips out-of-state). With almost 200K miles, I thought maybe I'd start having problems, but so far I've had to put very little into it. I bought it at 100K miles and since then have had issues with electronic things like the security alarm would go off when the doors were locked and after trips to local dealerships with no answers, out local repair guy disconnected two sensors in the doors. The lights don't come on now when you open those doors, but it also fixed the issue with the alarm going off for no reason. Other fixes have included a new starter just a few miles ago, but mostly I've only ever had wear and tear things need replaced like brakes and rotors. I have a third row seat that isn't used often, but when we do haul other family and friends with us, I love that extra seating. The storage is fantastic and the front seats have plenty of leg room. The back seat isn't as roomy as my daughter would prefer, but she travels well back there. I average 16-18 miles per gallon between high way and city driving. I am struggling with how long to keep this great vehicle. I paid $7500 for it in 2009 and the KBB value is currently $3600. It has very little rust (although a problem of this year Explorer is the back hatch cracking under the glass). It did have one crack when I bought it and now it has two. I really do love this trust worthy vehicle!

I <3 my ford expl. but too many problems now :(

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 3 Value Rating: 4

i bought my ford explorer 2003... 9 years ago.... now had 170.000 miles on it!!! never never have any problems until now!!! i rebuilt my transmission on march 2015 and was fine ..i tough that was the end of the problem ..but not.... now in July my car would not accelerate it will turn on beautiful no noise or nothing!! i took it to the mechanic and he told me is not worth fixing my truck!!!!!! i need to change the motor and it will cost a lot of money and probably will break again.. i definitely will recommend Ford explorer!! i almost forgot i did had a accident in 2007 the whole right front was damage but likely the fixed just fine because not problems at all. And in 2012 i almost have another accident in the expressway but thanks to my fast reaction and how good my truck answer to my driving and the brakes responded was absolutely incredible... very reliable car!!!!

Second Owner of a 2003

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 4

I bought my Explorer from the same dealership that sold it to the original owner, and that owner had followed the service schedule to the letter (as shown in the Carfax report). It had 101,000 miles on it when I bought it in 2013, it's got 118,000 miles now. I don't much like trucks, being a sports car kind of driver, but I really like the Explorer (which btw handles WAY better than you'd expect, due no doubt to the IRS. I have emulated the first owner's habit of maintaining the snot out of it: new brakes/rotors, transmission flush and fill, cooling system the same (differentials and transfer case next). I am quite happy with my Explorer.

Best suv ever

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I absolutely love my explorer had it for 2 years and no major problems bought it when it had 75000 miles on it and it now has 115000 miles. One thing I learned is its not the vehicle it's the driver that makes stupid mistakes. Just cause its an suv doesn't mean it's meant for off road use. I also disagree with the gas mileage I have the 4.6 v8 and it gets 17.2 in the city and 24 on the highway absolutely love the fact that when I fill it u p it says 387 miles to empty and it only costs about 65 to fill it up. Absolutely love it!!!

Won't go past 100,000 miles

Performance: 4 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 1 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 1 Reliability Rating: 2

Nice enough vehicle except access to the back seat in the 2 door model is close to zero since the driver's seat only moves forward/back 2". I'll never have a two door SUV again. With only 80,000 miles on it, the timing chain(s) are making noise. Apparently it was a recall issue that previous owners never took care of. It is expected to go out at 100K or so. Repair bill is $3200.00. Ford should honor this recall even though it's ten years old. I feel like I got screwed here, and I was happy with two previous Rangers, -a 98 and 01.

Old Faithful

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've owned my 2003 Explorer XLT for 11 years now, and have had no problems whatsoever. Although "Old Faithful" is now a "second car" (I bought a 2014 Escape SE for my 100 mile commute to work), it still tows boats, hauls canoes, transports the dogs, and is our favorite vehicle for camping trips. I've never had any trouble with this SUV, and plan to drive it 'til it drops - maybe in another 300,000 miles or so!

2003 Ford Explorer 4.0 V6, Great SUV

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

We have a 2003 Ford Explorer 4.0 v6 2wd with 113k. Love it! We have had 0 problems with it besides the oil temp gauge going out. Has leather that's in nice condition, only tear is on driver side and probably one inch long, but really thin. On the side of the seat... We have 3rd row also.

Do not Buy a Ford Explorer 2003

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 1 Reliability: 2 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

Previously owned ford explorer earlier year. Did not have any signifcant issues for the most part. This model major transmission problems. Not built to last more than 100,000 mi. heard clicking noise dealer could not find problem. paint on roof and hood is chipping off. Poor paint job Dealer rebuilt front bearings at 30,000mi Transmission now has to be replaced. Transmission, bearings and transfer case poor quality. Ford should recall this vehicle I wish I had read the reviews on this vehicle

Most Reliable vehicle I've ever had!!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I've owned a Nissan, Mitsibushi, and a Pontiac, and have to say Ford is best vehicle I've had yet! I've had far less issues with my Ford Explorer and love driving it. I bought it in 2006 and put 37K miles on it. It currently has about 75K miles and only had routine maintenance on it. My only complaint is the crappy gas mileage 15mpg. The rear panel recently cracked, but you can avoid this. I had sprayed winshield washer fluid on it during a very cold Colorado winter day. The repair is outrageous, close to $700. The handling is excellent and the ride roomy and comfortable. Well built inside and out. Engine has plenty of power and 4WD is nice. I plan on keeping my Ford for a while.

2 time transmission victim

Performance: 3 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

I owned this truck for 4 years. In that time it blew two transmissions, all the wheel bearings, two sets of brakes all around, broke a rear spring, cracked rear hatch plastic, seized steering column, two doors that would not close in cold weather, a door that would not lock, a blown coil probably other things too. One of the worst cars I have ever known, reliability wise. I did really enjoy driving it, engine was a fuel pig but really smooth. 4wd worked ok, it was basically full time, but only with rear wheel slippage. I tried to get help from Ford when the second tranny blew, but nope. So to heck with them, I own all Japanese now (Ridgeline and Lexus) and they are nearly flawless

do not buy this vehicle

Performance: 4 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

safe vehicle but not reliable,have electricle gremlens that come and go,the rear end goes,(clucth pack),replaced twice still no good.not cheap.have only 60000k on it.

PLEASE DON'T DO IT

Performance: 1 Comfort: 5 Fuel Economy: 1 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1

I just took my Ford to the dealership, it has only cost me about $2500 in problems up until now, the quote for repairs of things like rear differential, transfer case, ect $6238!! They must be out of their minds. So for $38000 new the truck lasted to 135,000 miles. Disgusting. I will NEVER buy a Ford again. I went back to Chevy and maybe just buy a Honda or Toyota next time. My friend just turned in her Camry with 400,000 miles on it and STILL running. Have you ever heard anyone say that will a Ford or Chevy without replacing the motor or trans? No.

Excellent car

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

This is the first Ford product I have owned and it has changed my opinion of Ford. I have owned this SUV for about 5 years and have found it to be very reliable. I have done mainly routine maintanence. Of course the hatch plactic/glass is cracked like all other '03s. I have not had any transmission problems. I have replace a couple of wheel bearings. But, I now have 225,000 K on the car. It doesn't burn a drop of oil and goes through any amount of snow. I would highly recommend this make/model/year/engine.

Beware of Transmission Reliability

Performance: 3 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

I and my family have been avid and loyal Ford customers for many years until now. Bought the Explorer new. I was alarmed when I went to the web and the government site and saw many customers complaining about Explorer transmission failure. I called Ford Customer Relations and was met with indifference and no help. I asked for a goodwill repair or discount and they flatly refused. A transmission specialist said that Ford built a very bad transmission during that time and it is a surprise that there was no class action against them for a poorly designed transmission. I am not going to say I'll never drive another Ford, but I will shop with their competitors. We now own a Honda CRV.

Troubles in KY

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

I have always been a Ford Fan. I refused to buy any other model for close to 40 years, but that is about to change. I purchased a 2003 Ford Explorer XLT and it has been one problem after the other. I have replaced the rearend, the motor, and now the Transmission has gone out. Before all of this I also had the heater control swith to mess up. This was $800.00 to replace. The gas hand is going out and works only part time. As you can see one headache after another.

My awesome Explorer

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This truck is like superman! Unfortunately, we almost had to sell it because one of the timing chain guides broke. But, our friends a mechanic and fixed it so it's good as new. Our's is a mineral grey, and it still sounds as powerful and solid as it did back in 2003. This interior is made of woven material rather than leather, because most fabrics cause me irritation. But it has a killer sterio system and refuses to get stuck in anything. It does not seem like it only gets 99 on the highway, and it's not a gas hog. I recommend one to anyone who needs room for children, or just likes big trucks.

2003 ford explorer xls

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

i have owned my explorer since 2004 when i bought it from the dealership. it now has 169,000 miles on it and still going since it is my daily driver. i have had no problems, other than the back plastic panel, but it was hit by a baseball when it broke, the engine and transmision both are strong and smooth and running very well. would recmond to anyone.

Tranny problems/Cracked lift gate

Performance: 3 Comfort: 5 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

I have had my explorer for eight months. It has a cracked lift gate which is obviously a known problem and has to have the tranny replaced at 127k miles this is a known problem and Ford refuses to take care of it. Read consumer reviews befor buying

Tranny Nightmare

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

Flashing OD light and service engine soon come on at 62K miles while my son is driving to prom. Dealer makes us wait 4 days to get in the shop. They have it all day, never call, when I call them they ask to call back in a few minutes. They claim lots of transmission diagnostic codes (though when I pick up vehicle service engine light is still on and no sign that anyone tested anything). They want 4000 to replace transmission plus tell me I have a frozen caliper. I take care home, pull front wheels, caliper isn't frozen but metal on metal on inside of brakes (they checked 2K miles back and said no issue). Car still going with bad tranny for now, I replaced the brakes, no more Fords.

transmission problems--cracked REAR panel (2 cracks)

Performance: 1 Comfort: 2 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

I have replaced TWO transmissions in the past 2 years--there are 2 cracks on the rear panel door--I have seen soo many other vehicles(Ford Explorers) with the same cracks!! WHAT IS FORD DOING ABOUT THIS..I CALLED AND COMPLAINED TO FORD AND THEY SAID THEY HAVE NO RECALLS OR ISSUES ON THIS.[violative content deleted]

Excellent Vehicle after 7 Years

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

After reading through the Cons. Reviews on this site, I felt the need to comment on my bullet proof Ford Explorer. I am at 99,900 miles and have had not one problem and the engine and smooth transmission still perform like the day I bought it. Before my daughter's try outs for a local perf. arts school, her clarinet lessons were a necessity. Through major snow storms that kept most in their homes, we were able to tackle the snow and ice with ease and still make it to her lessons. The ride and handling are exemplary and the hwy ride is very quiet-my family and I feel no pressure to speak up during front-to-3rd convers. I follow the maint. guide and it will likely serve me well for many more..

Middle of The Road

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

We bought our Explorer with 7 years and 80k on it. I did my research before buying the truck. I knew there were problems with the transmissions along with a list of other known problems. Our truck seems to have no transmission issues. It shifts very smoothly. Of course, it could have already been replaced. The one problem that we are having is it loses coolant. Every few days I have to add water to it. Have not had it diagnosed, but will be soon. My husband worries that it is going into the engine which will cost some major bucks for an engine rebuild. At this time we are hoping that is not what it is. I love my truck. It rides good, is comfortable, and looks good.

Very Good Truck!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought mine used with 72K miles. I fell in love with it soon as I drove it. I've been driving it now for 2 years without any major problems(only routine maintenance). I have driven this truck everywhere and through tons of snow and it has performed like a true champ!I have pulled other trucks through snow with no problem. The 4WD is awesome. It is truly built Ford tough!

Ford is the best

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

With all those reviews about this truck being crap, I had to write my review, I am the original owner of this truck and has had no problems at all, I put 116,000 miles on it and it runs awesome, the transmission shifts great the engine runs just like the day I got it. Also the 4x4 system works great too. This thing held up to hitting a 300 lb deer and came out with just a few things that needed to be replaced (headlight, grill) nothing major, this thing is like a tank it just won't stop I love this truck and am going to continue to drive it to the day it dies!

Drive/transmission issues

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 2 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 2

Just returned from a trip and the O/D light started flashing. All recommendations from Ford service and independents state that a transmission change is required. Very expensive since happened at 106,000 miles. This is on top of just replacing the rear differential bearings,and wheel bearings that Ford service said were bad. All this after the extended warranty was up. The rear differential fix was done 18 months prior the first time while under warranty. Far too many problems with this drive train.

Best SUV

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Haven't had it long, but was able to review repair history. Basic maintenance only. Rear plastic cracked, but happens to everyone. Extremely solid ride, just as comfortable. Love the car, although too soon to report any big problems I don't know about yet. Would suggest the car to anyone looking into one as of now. Opening up the sunroof and windows makes for a pleasant ride on a cool day. Paint looks great for it's age, and the interior is totally clean. A best buy!

Long Lasting

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

Our explorer has lasted about 100,000 miles with only minor things break. One of the hydraulic lifts for the glass lift gate falls out of it's hole and a wood insert on the door fell out. Everything else is still very good.

Transmission Problems

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 2 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 2

This vehicle within a 2 years of owning this SUV I have replaced transmission twice. Buyer beware.

Mixed

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Before 36K ran out Ford fixed trans three times and put in a new one, finally. Replaced total rear end after Differential gears went NG twice. Ford than replaced bearings in their new rear end. Brakes are typical Ford truck and don't last. I have had Fords for 40 years. Mileage is terrible, 15 mpg. Electric sensors are typical made in China junk and have failures galore. This is my last Ford. Too bad, Ford just buys crappy parts from the lowest bidder and the consumer pays the price. I hear their new small cars are decent. Stick with Toyota or if you like Ford explorer stick with the V8 Eddie Bauer It is a better all around quality version of the other explorers but you pay or that.

Great Truck

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Reading these reviews makes one worry so I had to chime in. At 100K I've only done basic maintenance, put in the new a/c and repaired the drivers window. Brakes at 60K and new tires. Yes, she needs the bearing done now but folks, no vehicle runs without a few replacements. On the positive, best drive around in an SUV, room galore, great 4X4 and the best comfort available. The hood paint peeling was an early issue and Ford replaced with a non aluminum at no cost. This is my second Explorer (1999 and 2003). '99 was the 6 cyl EB edition and I just wanted more power. With gas where it is, I'm looking for a 6 again now. Can't kill that engine, never a tranny issue with either.

Ford lost another customer

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

I purchased this SUV with 60.000 miles on it. Within 1 year the rear differential died, ac compressor, transmission rebuilt, wheel bearings, ball joints, brakes on all 4 corners. Multiple other maint items. All that said the transmission is shot again and the rear is whining and chattering again. I'm a single parent of two. One of which is handicapped. I cannot afford any of these repairs anymore and will never buy another explorer.

Do not buy a 2003 Ford exploder

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Since I purchased this car used for $11K Ive spent another $12k in repairs; the transmission needed to be rebuilt; the engine a moth later; both rear bearings went out causing the knuckles to get damaged; I've replaced the A/C compressor THREE TIMES in 3 years; the fuel pump went out ; the wiring is bad; the stereo has CDs in its changer that will never come out again; the check engine light goes on every two weeks or so; the tailgate has a crack where the (Fix Or Repair Daily) emblem is and it gets lousy mileage costing me about $100.00 a week in gas alone just to drive to work. I HATE this car; but thanks to all the money I've spent fixing it, I can't afford to buy something else.

FORD fan for life! :)

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We bought this car [used] five years ago with 22,000+ miles on it. It has served us perfectly well in all of this time until its untimely demise in an auto accident a few days ago. I walked away from the accident with not one scratch. With an impact of more than 45 MPH, it could have been much, much worse. "Built FORD tough..." Yes INDEED! In addition to the car itself, the fact that Ford did not take any of the government stimulus money keeps me faithful to such a sturdy and independent organization. Sure, nobody's perfect, but FORD is perfect for me! I am in the market for a new car and am searching far and wide for another FORD to call my own! :)

Tailgate Recall

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

They need to recall the tailgate on this model for design defects relating to the crack at the emblem. Dealer says no. If not a design defect, why the design before and after this year include only the glass that would lift. Nearly every vehicle of this type has the crack at the emblem located on the tailgate. Can be fixed to the tune of nearly $800 at my cost.

couldn't believe

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

couldn't believe that I would love an American built car/truck so much. no major issues, owned for 6 yrs. rides good (knock on wood), handles good, reliable (again knock on wood - don't want to jinx myself). :-)

No more new cars

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 4 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 4

Considering I've got 127,000 miles and looking back over the last 7 years of ownership I would have to say I've been somewhat pleases with this car. Unfortunately I'm having both front wheel bearing done now plus brakes and I'll be out $1500. The rear end whines horribly and you can't hear anyone talking but I'm not paying for the repair. Others have done it and problem returned. At least my tailgate cracked in warranty and they replaced it 4 times but it cracked again and I'm stuck with it now. I managed to keep a spare but won't bother putting it on. I'll need ball joints soon too. It's only worth $3500 on a trade so I'll hang on but no more new cars for me. Just not worth it.

Transmission Fiasco

Performance: 2 Comfort: 5 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

Bought new off the lot and the car would shake violently over 60mph. Ford finally replaced the complete rear drive train due to defects. Guess what, started shaking again about a month later. They replaced it again. Now at 80,000 the transmission that was "replaced" is toast and the radiator cracked.

BEST PERFORMING SUV I EVER OWNED

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This truck has always been fun to drive. On the highway it is very nimble. Changing lanes is very predictable. Their is plenty of power when needed inpart to 3:73LS AXLE that allows for faster acceleration. The auto fwd feature can be annoying with the slight hesitation in grabbing the pavement when the rear wheels slip. But it does do the job. I prefer to keep in full time 4 wheel drive in heavy snow. It's a nice easy truck to drive. I've had very few mayor problems with. I replaced the flywheel at 85000. Theirs been no engine problems. It does have the second set of tires and second set of brakes.

Reliable

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Does exactly what you need it to. Fits the wife, kids and dog and tows a trailer great. Does awesome 4WD donuts in the snow. No engine or tranny issues. Goes through rotors and pads fast (every two or three years). Replaced tires once. Replaced battery once. Replaced rear wiper motor once. Crack in plastic rear door near wiper as others have noted. Always starts, never stalls.

Done with Ford

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Bought this car new for my wife, she loved it! Year 1 had to replace the brakes, $200 JUST for the rear pads no labor(repeat annually). Year 2, air bag sensor broke - 'fixed' 5 times still broken. Year 3-4, transmission went at 55000 miles, just past warranty $3000, front wheel bearing went $600, CD player jams can't use it anymore. Year 6, front wheel bearing gone again and just replaced the battery a second time. If my other car were paid off, I'd buy a honda or toyota today.

Real SUV

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Bought it used with 28000 miles on it. Was real impressed with the ride, not mushy, felt like a real truck, solid. Handles very well, plenty of power, 4X4 worked perfect everytime, exellent in snow. I sold it with 69000 miles on it, never once had any sort of problem with the vehicle other than replacing the battery. I would definately buy another Explorer, worth every penny I spent for it.

great suv

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I purchased this vehicle with 56k and it now has 62k and so far no problems. The thrid row seat is actually usable and provides more room than a family members 04 tahoe. Great handling and mpg on the hwy and decent city milage. I take very good care of my explorer and I also expect nothing less than great reliablity, I am not rough but not easy on my explorer. As long as you follow the recomended services then the explorer will provide you with a long life.

Happy but with issues

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

A fine, tight, smooth running vehicle. Unfortunately the rear-end is so weak it was whining at 8000 miles and needing replacement. The transmission started shifting improperly at 25000 miles. I don't believe a vehicle should need a new rear-end and transmission so early. I have a Toyota with 325000 miles and it is running better than my explorer. I love my explorer but very unhappy with the mechanical bills, over $4000 within 175000 miles. Other gripes include new brake pads yearly, electric window that has not worked since new, door ajar light on most of the time, and ABS sensors failing.

not bad

Performance: 4 Comfort: 3 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

i've owned this truck for 4 and a half years and havent had many problems. i changed the whole rearend because of it screaming.that has been the only issue.my wife and two small children drive it and love it. this is my second cxplorer and will definetly have more in the future

My Last Ford

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

This is my 7th (and last) Ford. I bought it used with 34000 miles on it four years ago. It now has 61500 miles on it, and in that time I have replaced: the rear differential, the rear axle seals, the rear main seal, the oil pan gasket, the cruise control servo, the transmission cooler, and both front wheel bearings. Thank goodness I bought the extended warranty. Also, the paint is peeling at the corners of the hood. I have seen many Explorer's do this, and have heard it is a problem with many of them. The third row seat is nice, but doesn't allow much room for any cargo.

2003 Ford Explorer

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

Do Not Buy this vehicle!! What a waste. I have replaced the rear differential at a cost of $1100, only to have it right back in the shop with more rear end problems. I bought this because it featured a 3rd row seat, which is great, however it spends more time in the shop than it is driven. I will never buy another Ford.

reliability

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Bought it from company I worked with after it was given to me as work vehicle. I have more than 130k on it and only have had to repair standard wear and tear items (brakes and wheal bearings) never have replaced more than once. The car has been hammered on with rough roads and long winters. It is great for towing. I put a brush gaurd on the front and it looks great. I am 6ft 5' and it is very comfortable for me. The car has been put through a lot and runs like it did when I got it.

Great SUV

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought this car to replace a vehicle that couldnt do everything i needed from my car. I love this car, i can fit 2 bikes in the summer and all the boards, skis, and gear of 5 people in the winter time(this car handles great in snow) i drive it pretty hard offroad and it takes all of the punishment without issues. its been jumped, drifted, backed into, smashed, and evertything else i throw at it and it keeps going. the mpg is not great in the town but its a SUV. however i recently put a flowmaster 40 on it which made it sound great and it brought the mpg up to 17-18 which is fabtastic to me because i drive it hard. the only problem i have it a CV joint but thats a wear item and easy to fix.

So far so good

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 5

This isn't my daily driver, but it has been basically reliable so far. The plastic underneath the rear hatch glass cracked inexplicably a few months ago, but that has been the only significant problem. Good highway ride, good in the snow, plenty of room for hauling stuff around. Rear A/C with controls up front is a very nice feature even if you don't have people in the back, because it gets the cabin frosty cold in a hurry even on hot days (American cars always seem to have better, stronger AC than Japanese for some reason). On the highway, mileage isn't horrible for such a big heavy vehicle, but it stinks in town. I expect I'll be getting several more years out of it.

pleasure to cruis

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I have to say over all the vehicle is a pleasure to drive. Very comfortable ride and no too bad on gas. I cant say i have had any major problems and as far as minor problems well.. the only trouble i have had so far was first on the passenger side the door sensor built into the lock that told the vehicle the door was closed stopped working properly. I needed to take off the door panel and play around with it and used a little WD-40. not sure what caused it but my fix seemed to work. Roughly 3 moths later same on the drivers side - same fix worked fine and they have both been fine since. Had the vehicle and needed to change all rotors and brake pads once. Besides that I cant complain at all

Cracks Up

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 1 Build Quality: 1 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I only have one complaint about my explorer. One day for no apparant reason my back hatch CRACKED! LITERALLY. If you look at an 03 explorer the hatch is 2 pieces. Under the window on the top piece there is a composite piece that now has 2 huge cracks in it. The dealership says they see it all the time but can't fix it because there is no recall. I have googled it and there are way tomany people with this problm. My concern is If water gets down through the crack it could very well rust the latching mechanism and make it fail to work properly and I have a 1 yr old and 3 yr old in the back seat.

Best truck i've had

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Bought at 70K miles from Ford dealer in Boston. Drove home to find out rear window was stuck up. Local Ford dear fixed for free! Currently at 140K and all I've had to do was rear brakes at 136K, alternator and battery at 105K and going to do front brakes next month probably. I see all these issues and wonder why mine hasn't had these issues. Maybe it did, but not with me. I really should replace spark plugs and wires but waiting for the extra money. Handles AWESOME in snow. Gas is decent with V6 getting an average of 16 city and town- would be better if i drove a little nicer :) Love the truck and will be getting another one. Everyone compliments me on it whether they drive it ir drive in it

Not worth the money!

Performance: 3 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 5

I purchased this vehicle three years ago, with only 30,000 miles. I had to replace the brakes/rotors all around, shortly after purchasing, all four wheel July, and I just found out that I needed all of these items replaced again. This thing had 17" wheels, and I had to replace them every 10 months. The transmission had a whine in it, there was a clicking noise and a really loud roaring sound in the front, drivers side. The cruise control didn't work. It would frequently take spells of not starting. It would grind really fast, like it had been flooded, and I would just have to sit and wait for it to start. It was quite roomy, but it was hard on gas and tires, and very expensive to fix.

Very Solid Vehicle

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

I bought my Explorer used from CarMax with 29,000 miles on it. In nearly 4 years, I have put 40,000 miles on it with one major problem, a rebuilt transmission that cost me $2500. Other than that, just oil changes, tires, brakes-- the usual stuff. If not for the transmission, it would have been a near-perfect vehicle.

2003 Explorer

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Purchased pre-owned with 47000 miles. AC problems within first six months. Had to replace entire AC system due to metal throughout. Driver's door handle broke off when it was cold. Back panel beneath the liftgate window cracked when it was cold. A coat hook in rear compartment snapped off first time I used it. It just seemed that something was breaking or needed repairs. I am planning on trading this vehicle within the next week or so. Enough of "Quality is Job 1." Lots of positive reviews from this model as it was one of the reasons I purchased the Explorer. Maybe I just had a lemon but I will never buy a Ford again.

No more Fords for me

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

For a 5 year old vehicle I have had too many problems to count- my most recent the AC- I have had 2 different leak check and they can't find a leak- they don't have any idea of what the problem is and when my warranty expires I will have to pay out of my pocket several thousand dollars before I can have it fixed- great SUV- will never purchase Ford again

Original owner

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I finally choose to buy American with an extended warranty, glad I bought the warranty. The rear end was replaced within one year, tail lights replaced, several of the power windows replaced, ball joints replaced, a/c replaced. All of the repairs have been done under 60000 miles. Not a good testament to quality. I thought that I would save moneyand buy American, the resale value has offset any savings. I will purchase a Japanese vehicle next time.

Best SUV I've ever owned

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I bought this vehicle in 05 with 17k,we now have almost 80k on this vehicle and have only replaced the tires once and the rear brakes once. I was nervous about buying a Ford but would now buy one again.It is costly regarding gas but most SUV's are and the reliability more than makes up for the fuel cost. This vehicle is very utilitarian for us and we treat it more like a truck than a SUV. I haul everything in it and at times can be pretty rough on it, it takes it all in stride. Also the AWD makes this thing a tank in the winter,and we live in the East. Makes me feel safe when my wife and kids are in it. This is a daily driver for us and we have taken many road trips in it with no problems.

Just saved my husband's life

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

My hubby just got T-boned by a large work van (bigger then him, always envisioned it as the other way around) doing 60mph, never even slowed down for his red light. The truck is completely destroyed, but my hubby walked away. The sensors worked and all the right air bags went off. Even if me and my son were sitting on the pass. side, we would have been OK. 100% worth the mechanical problems (but my hubby is a Ford mech. and we can get these things fixed easily and inexpensively). When everything is running top notch, fuel economy is actually pretty good. Watch your O2 Sensors and plugs, sparks- you'll see it in your gas tank. The rear design as someone mentioned - not so good.

Very Unhappy

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

I purchased this vehicle and the next day the check engine light came on. Dealer said was gas cap. The light was reset and then came right back on.I suggest getting a 5.4.I'm lucky if I get 14 mpg! When accelerating, it feels as if I'm pulling something. When at certain speeds, ex. 40,50,60 and 70 mph will jerk back and forth. Now only after having the Explorer for 3 weeks, will not start and is sitting in a parking lot.

Where Did Quality Go

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1

I can only evaluate the 2003 Explorer by comparing it to my previous 1994 Explorer. In short, the 1994 Explorer was a quality vehicle. No major problems were experienced during the 9 years (108,000 mi) I owned it. On the other hand the 2003 Explorer has been a maintenance nightmare! The following items were replaced: light switch, back window motor, universal joints, then complete drive shaft, front wheel bearings, emergency brake parts. The rear end was replaced twice and then TSB 05-23-3 was installed all with the same results-- the rear end whine always returned after a few thousand miles. Where did Ford's quality workmanship go? The 2003 Ford Explorer is a substandard vehicle!

2003 Ford Explorer Eddie Bauer

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Well I hope I don't jinx myself with this review but I have to say I have been pretty fortunate with my Explorer. I bought it used in 2006 with 63,000 KM's, one week before the arrival of my son. It was either an SUV or a minivan and quite frankly it was a nobrainer for me since I don't like minivans and they stink in the snow anyway. 2 years later the truck has only given me 1 problem which is I had to replace 3 wheel bearings. Other than that I have had zero issues thankfully. The truck is very comfortable for long drives, the family loves it. I put in a 10" overhead DVD player for the family to watch movies and the kids are happy campers.

Great Options, Poor Mechanics

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

I've had my Eddie Bauer Explorer for a few years now, and it definitely has its high points. The features and comfort of the interior are great. There is adequate room for adults in the second row. The V-6 model pulls my 4,200lb boat/trailer combo pretty well (though I had to add a class IV hitch). My only complaint is the reliability. I never buy extended warranties, but I did on this vehicle (luckily). I've put only 12000 miles on this truck, and replaced the differential, axle seal, transmission cooler, cruise control servo, oil pan gasket, and rear main seal (all between 34000 and 36000 miles). Many of these failed prior to ever towing, so I can't blame that.

Lemon SUV

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

This SUV was purchased used. It has had an unusually high maintenance cost. The most expensive costs have been associated with the rear end humming that exists on 2002 to 2005 models. I am on the 4th rear end and the problem still exists. My local Ford dealership has given up and told me to live with the noise. The front wheel bearings failed, the universal joints failed, a back window motor failed, the main light switch failed, there was a problem with the emergency brakes, and I can not turn off the head lights! This vehicle has less than 70K miles.

5 year review

Performance: 3 Comfort: 5 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 4

Our XLT is now 5 years old with 75K miles. The car has been relagated to light duty and occasional use due to the awful gas mileage (12-19 mpg). The car has been very reliable with only a minor recall (rear window glass pins) and one bad valve cover gasket. The ride is trucky and the car is slow and ponderous but by 2003 standards, not bad. Highway comfort and utility is great and the car is a comfortable long distance cruiser. The gray monotone interior has held up well though the cloth seats love to attract lint. Unfortunately, with crossovers now on the market and the lousy gas mileage, this car is fast becoming obsolete.

Looking for something new

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 4

I bought my Explorer in 06 used with 54k. I noticed while test driving there was a sort of howling sound when I went about 55mph, but didn't mind it much compared to my Neon I was trading in for it. Since then, I have had problems with one of the rear windows working only when it wants to, I've not been able to put the shifter in reverse multiple times, the mechanism to recline the seat has also came off many times.The seal on the rear window has came off and I noticed this when I found water in the back. My a/c is out as I speak, so I will be taking that in, although I had it recharged at the end of last summer. I've kept up on maintenance and it is not paying off as it should.

Would buy another

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Coming up on 100k miles in a few months. No real issues to speak of. Hangs up a little when shifting from drive to park. Has been very reliable (minimal repairs & pretty minor at that). Gets about 16 miles to the gallon in town, about 20 on the highway.

Same old Ford product

Performance: 3 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 1 Exterior Design: 3 Build Quality: 2 Reliability: 4 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 4

I owned a 1996 explorer and it was a gas guzzling rattlebox with inferior quality built into almost every aspect of its existence. I figured the newer models would fair better so I bought a 2003 xlt used with 40k. I now have 52k on it and it rattles just like the 1996 with no visible inprovement, the interior materials are inferior and show wear prematurely. The seats are not very compfortable. This truck sucks down gas if I drive very slow and 55 mph I get 15 mpg, if I drive normally its about 11 or 12. The 2003 seems more reliable mechanically but I am afraid as I surpass 52k. Overall I would not feel good about buying another for product. It also has a very poor resale value.

Never Again

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

I purchased my vehicle new and have been religious about maintenance since day one. I can honestly say this has been one of the worst car experiences of my life. I've had numerous problems beginning with just 15K miles including power window motor failure - leaking tranfer case(30K) - ball joints (40K) - paint defects (50K) - strut joints (70K) - transmission failure (100K) and alot of other things. All this added up to incredible unforseen expenditures - the tranny being $800 alone. I have never towed with this vehicle, not drove it harshly. I stayed with this car way too long Lesson's learned the hard way.

My Explorer

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This Explorer w/Sport package is now nearly five years old. We had no need for the 3rd row sea but the step boards were a nesssesity for my wife. The alloy wheels give better appearance as well as being able to clean easier. The grey plastic bumpers and wheel mouldings show no damage as painted ones would have due to minor scrapes. In 36,000 miles I have only had to pay for GOF and wheel rotations and the full 30,000 Ford rec. service.

Pretty good truck

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3

I bought my Explorer with 33,000 miles, now I'm approaching my 2nd year of owning and have 98,000 miles on it. Very comfortable for driving 100 miles each way to and from work. My alternator went out at 60,000 miles. Replaced battery. Bought the truck and the A/C wasnt working and had to have it serviced twice, now the A/C finally works. Stereo could be better, I replaced the speakers with inifintis. The brakes need to be replaced again: got them done at 36,000. Annoying clicking noise when moving at a slow speed. Poor gas mileage. I'm going to a Honda soon.

mechanical junk

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

we bought this vehicle with 29000 miles, at 42000 the differential started howling, after many phone calls to ford and and a refusal to allow them to charge me $1700.00 to repair this they conceded to repair the differential if i would pay for a wheel bearing that they claimed was bad but that the noise from the differential prevented me from hearing. now at 58000 miles the parking brakes have and i quote "have disentigrated" ford claims this is normal and happens every 2-3 years on this vehicle regardless of mileage but it isn't a quality issue so for $450.00 they repairing it with the same ford quality parts that failed in the first place. can't wait to get it back so i can trade it in.

Ford Explorer 2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have this Ford XLT 4x4 since 2003 and never had to repair anything. I currently have 80,000 and all I've changed is tires, spark plugs and serpentine belt, oil every 3,500 miles. I can not ask for anything better...great truck. I feel very safe when I have my family with me. I believe that some things happened because of driving style and care of any car. My only problem is a development of squeaky noise in the front end and I've found what was, nothing of inportance, easy to fix. It is the lower control arm bushing that dries with the weather, WP40 did the job

My 2003 Limited Exp

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I purchased a 2003 Limited Explorer in Feb of 2007. I've put about 20000 miles on it so far and I am extremely happy with it. I travel a lot and carry a lot of stuff with me and it has plenty or room for everything. I get around 19-22 mpg on the highway using gas and around 15 running ethanol. As far as driving the vehicle, it handles good and rides good as well but if your looking for a fun ride this is not the SUV for you. The AWD limites any attempt get "crazy", although, I did take it off road once in the snow and easily did donuts in 4WD! Overall, i would reccomend this vehicle to anyone who is looking for a nice, clean ride that looks and feels classy.

Great truck

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love this truck I have never had a problem rides and runs smoothly the only problem I ever noticed with it was after fueling it takes about an hour to indicate that its full but whatever no big deal the only thing i had to take it in for was the a/c but they replaced the whole unit so it works great now. Great truck

2003 Explorer XLT

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 5

Good truck, lousy gas mileage for a 6-banger, I can't believe people get 27 mpg when I am lucky to get 20 highway!

Don't buy an Explorer

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 2 Exterior Design: 2 Build Quality: 2 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

I took very good care of our 2003 Ford Explorer (even took it to the dealer for the 30K checkup). At 59,500 miles and just under 5years, the transmission went out. The dealer wouldn't cover the replacement since Ford only offered 3yr/36K power train warranty at that time. The transmission specialist I took it to, indicated that he sees transmission problems all the time with Ford Explorers

Impressed

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 4

We bought our Explorer used with 16000 miles have no trouble with it except for the shift interlock at 18k and the rear end at 30k. The dealership was excellent in both cases. They replaced the rear end with no hassle (I took it in for a roar in the rear) after first trying to replace the bearing. Overall I have driven it on long trips through the mountains and love the responsiveness of the engine, comfort, and average mpg. Impressed after hearing a few horror stories. Would purchase again from the same dealer. I think the dealer makes a big difference.

Love our Explorer

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

We are thrilled for the most part with our 2003 XLT. We needed something big enough for 5 people and chose the Explorer. It is a blast to drive, when we have gone on trips we have gotten as high as 27 mpg on the highway. It is comfortable and spacious. We have had no problems except occasionally when we put it in reverse it will jerk. I have read some reviews and disagree with some of the negative ones we are very pleased for the most part. We pull a 21 ft travel trailer and forget it is behind us. However the interior trim does look some what cheap, but that is just ford!! We will buy another Explorer if need be. It is built Ford tough!

2003 Centenial Edition

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

I purchased this truck figuring it would be great for many years! It has been good, but of course, it's had it share of problems. I don't care because, even a high end car has problems. Anything man made in reality. What I don't like is you have to jump thru hoops with Ford to get things fixed. Things they know about. Not untill I printed the TSB's for the problems did they get fixed for free. I've had the rear end done, lift gate replaced from the typical crack, shift interlock problem, wheel bearing, rear brakes locking up, and I'm sure a few others. Love the truck, just wish Ford could do a better job. No wonder they don't campaign "Job 1 Quality First" anymore :(

2003 Explorer LTD

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 2

In the last year, this car has givem me fits. The exterior is fine, but I have had multiple problems. CD player malfunctions. AC does not work when outside temperature passes 85. If it's hot outside and I am on the highway, the temperature gauge somtetimes spikes to "H" and I get dashboard warnings. But several checks to repair places and two dealers could not correct the problem. The back bumper mounted sensors also stopped working after two years.

Explorer has wheel bearing issues

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Like the truck except front wheel bearings need replacing after only 52,000 miles at a cost of $1,000. Ford would not assist, not covered by warranty. Dealer says that most issues are rear end failure with low miles. This is clearly a design or parts issue that Ford should assist owner with Will not purchase another one.

Great SUV

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I bought this car new in 2003 and it has been great so far. We have 47k miles and have put only $416 into it for regular service. It is due for a transmission service, fuel filter and tires so we'll probably spend another $600 pretty soon. Here are the quirks: The standard equipment tires create a lot of road noise. The rear hatch rattled but was fixed under warranty. From P to R the transmission has a catch and does not glide smoothly. The fuel gauge sometimes takes several hours to register a full tank after refueling. Gas mileage is average. Overall we are very happy with this SUV. Previously had a Cherokee that we put over $3k into by this mileage. I truly believe Ford makes a quality product.

Great Vehicle!

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Really pleased with this car. Can take it anywhere I need to go, on or off road. Excellent cargo space. Easy to take care of....love the NBX package, seats, rack, rubber mats.

Nice car if you're looking for a money pit

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

I would not reconmend this vehicle. I have had nothing but problems from sqeaks and rattles to leaking sunroofs due to faulty weatherstriping and the new one is with the emergency brake assembly going bad causing the wheel to lock up temporarly once in a while. I have older explores and never had a problem. I'm unhappy with my experiences in this vehicle. Built ford tough sure it is.

Nice to drive

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I've had this vehicle for a couple years...nice to drive for a truck, comfortable, good looking in & out, lots of features, easy to handle size, very useful vehicle. Had endless quality problems at first fixed under extended warranty: Rear axle clutch packs (twice to fix howling), 3.73 differential gears, drive shaft, steering ball joints, 3 serpentine belts, radio, leaking lights, seat track, cruise control switch. Rear window motor died but left unfixed. Leather seats start to crack and fade despite leather treatment. Fortunately, the quality problems have all been fixed but this doesn't give a good feeling about long term durability. V6 power only adequate. No wonder Ford has problems

Rear Differential Problems

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

Excellent vehicle as far as the looks and feel goes. However, the 2002-2004 Explorers have a reputation for having to have the rear slip differential replaced/repaired multiple times. The manufacturer is absolutely no help and denies that this problem exists.

My second Explorer-less quality

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

This is my second Explorer (1996 and 2003). Overall it is a good vehicle but not excellent. I have had more repairs than I expected. It is in for servicing now and at 60,000 miles both front ball joints have to be replaced. The driver heated seat no longer works. I have a DVD entertainment system and it had to be replaced (luckily under warranty).The tailgate hydraulics have never worked in cold weather (need to physically push up tailgate). I am concerned about power window motor going out in rear passenger window (does not always work). I have been satisfied for the most part with this vehicle but am concerned that too much is going to fall apart. My 1996 has 130,000 miles and held up better.

Ford Explorer EB 4WD

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I have owned this truck for many years now and I must say that it has held up quite well. Yes, there were problems but very few and minor. I have 87K miles now and there has been no problems with the entire drivetrain. I think if one keeps the regular maintenance (tires, brakes, fluids, etc.) up there should be few problems with the truck for well over 150K. Moreover, compared to my 01 F150 4X4 and some other vehicles I have driven, this Explorer is a dream to drive in the Michigan winters.

Problematic Transmission

Performance: 2 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

This is my latest and probably last Ford purchase ever. I've serviced my '03 Explorer 4WD XLT at recommended intervals only with my dealer over the last 4 years. I've had major engine work done once and the transmission rebuilt three times. There was a wheel bearing problem at around 20k and the rear heating unit quit working around 60k. The latest transmission issue (torque converter) is setting me back $1,200.00. Overall this is a very disappointing purchase.

Ford Explorer 2003 review

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

The vehicle has been for the most part an excellent vehicle for sales! I am in and out all the time, throwing things in the back for kids sports etc. Very good for traveling. Only negative I have experienced is some blind spots when looking to the rear sides.

Cruising Down South

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I owned a previous Explorer(1995 Limited, 4X4). Was first SUV but ride and lack of power sent me to the 2003. I love the styling, improved ride and torque in this model. To my surprise, drove 20.000 miles in one year. Averages around 21 mpg on highway with A/C blowing and flat out cruising. Never had a problem with acceleration or performance. Recently had rear end clutch pack replaced at 49.000 miles. Made an earlier decision to purchase an extended warranty because I obtained vehicle used. Dealer fixed with no charge to me. This is a documented service issue for vehicle model. Driver's seat a bit firm and could use a little more adjustability.

It's the quality, stupid!

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

We purchased our Eddie Bauer in September of '03 and have absolutely loved it, except for one thing...the QUALITY! This vehicle has been nothing but pure junk from the minute I drove it off the lot. It came from the factory with a bad moonroof seal. Wind whistled in for months, but I was afraid a trip to the dealer would make it worse. Of course, when water started pouring in at ~38K miles, they wouldn't repair it. Had documented problems with rear end at 32K, 41K, 60K and finally at 71K the rear end failed. Ford and dealer refused to help out even though I had receipts to document the problem. $900 out of pocket for a problem that began in warranty. Been a Ford man all my life, no more!

2003 Explorer

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Overall this SUV is good for picking up kids. The rear AC really helps The dealer warranty is valuable; since I bought it the rear AC fan, ignition switch and cruise control have failed. The $800 per year service charge will be worth it.

3 Year Review

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Bought the Eddie Bauer 2-wheel drive V6 back in May of 03. I have been pleased with the truck so far. I only have two minor complaints. One, on occasion it takes the computer around 50 miles on to compute the fuel remaining in the tank. Second, I have had two window motors go out, not a big deal, but pretty annoying. One problem for people with small kids is that it is next to impossible to put a rear facing car seat in the middle position in the back seat. It's actually more convenient in my Saab. My wife gets fiery red every time she puts in the seat in her Eddie Bauer. She has been pleased with the automobile overall, and would recommend it to anyone like I would.

3 years later

Performance: 2 Comfort: 5 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 1 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1

My first review was in 2003, only a couple of months after my new purchase of Explorer. Now 3 years later, I have had several problems with it. The rear end has got something major wrong! It makes a horrible whining and grinding noise. I have had 3 window motors replaced. Radio will go off for no reason. Transmission is not right. I love the comfort and look and all of my "bells and whistles", however, I am now looking to get rid of it because of the rear end troubles. I have heard this will cost me a fortune. This happened at 37,000 miles and ever since the warranty ran out, it has been downhill!

Good, but Not Great

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

This is my 2nd XLT, drove the 1st one 145K. Overall, I'm happy with, but have had more problems with it than the '95. Has a nice ride, great performance with the V8 towing package. Nice sound system. Passable, but barely, for towing 7K boat and trailer. Just a few more horses would be nice. Hated the 17" Goodrich tires that came on it - noisy and out-of-round - should have traded them out, but used them for 20K before giving up. Like many others, LS clutches in the rear end failed at about 40K. Computer problem early took 3 weeks to get the part, but dealer supplied a loaner for the duration. I'd buy one again just to stay with the same dealer, who has been great. At times, I'd like 4WD.

USED purchase....NO REGRETS!

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I purchased my Explorer in 4/2006. It was used and only had 15,000 miles. I paid roughly $15000 and don't regret this purchase.Compared to my Impala, which I gladly traded in, and considering size difference, the Explorer gets the better mileage. I originally wanted a Chevy Trailblazer but for the price of a used Trailblazer and after speaking with people who owned Trailblazers (I found out numerous complaints), I decided to LOOK at Explorers. I was anti-Ford, and still am except for the line of SUV/trucks. I fell in love and found zero complaints from Explorer owners. It's wonderful for travels, T-ball, and friends with kids, roomy enough for me, my linebacker husband, and our linebacker son!

Watch out

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

I HAD the 2003 Explorer and from the start I had transmission problems. First went out at 7,000 miles, next one went out at 21,000 and last one went at 36,000. Seems Ford has had problems with these transmissions and refuses to admit it. I learned that the 2006 still have the problems; about 2 out of 5 sold come back with transmission problems. If you have nothing to do go sit in the service waiting room and asked the people waiting. You will think twice about buying one. Worst of all is Ford's complete failure to help; they refuse to admit to the problem and refuse to even consider a swap or favorable trade in. I was finally forced to turn the car back in because you guessed it. THINK TWICE

Ford-found on road dead

Performance: 2 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

It was good until 17,000 miles, had a slight miss when idling, and engine would surge and sometime die. Still not fixed after 3 tries, gear shifter is harsh from park to reverse and it sounds like the rear end is falling out. Transmission had to be rebuilt and problem is still not fixed; it really clunks when I take it out of park. Window has also squealed, steering wheel cover also peeled off.

Nice SUV, but poor build quality

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 2 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 2

Love the interior amenities (DVD player, leather, V8, etc.). Had an engine problem at around 40K miles (conveniently just out of warranty), finally diagnosed properly after 2 weeks in the shop and an extended warranty purchase ($2K cost). 60K miles now, and fingers are crossed that the worst is over with the engine. Build quality is decent, and we do like the SUV. Great in the snow too.

Definitely Don't Recommend!

Performance: 3 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1

I bought my Explorer new because it was a nicely designed, comfortable vehicle. Unfortunately after about 25K miles many things went wrong. Mostly minor, but very annoying. Ford did not fix all of them and told me my emergency brake (pads?) needed changing. I never use that and was quite surprised to hear they came out in "rusted chunks". Ford did not pay for it. Other problems include hesitant starting, hesitant blower motor, rear window molding that cracked in the cold, buzzing speakers, and a/c "brown outs". I would not sell this vehicle to anyone I know (as I've done with all my past vehicles). I just don't see it holding up much longer.

2nd Explorer

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This is the second Explorer DH & I bought. The first was a 2000 that was nice but nothing to brag about. When Ford redesigned the Explorer for 2002 I fell in love. I love the NBX model because it has a fun feel. It seems everywhere you turn someone has an Explorer and it was nice to buy one with some difference; however the roof rack does weigh down the truck. The truck itself drives beautifully (much better handling than the 2000) and the third row seat has come in handy plenty of times. We also have a very dark charcoal color cleanable interior on the truck which I absolutely love. I hate light color interiors which show so much wear and tear and the dark interior on the seats and carpet helps.

Better than my 2005 M.B. ML350

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I just bought a 2005 Mercedes Benz ML 350. It has been a total piece of junk. My 2003 Explorer has 125,000 miles now. Recently, my wife and I had to drive both SUV's from Illinois to Florida. We found ourselves fighting over who was going to get to drive the Explorer. Neither of us wanted the Mercedes. That says a lot for the Ford Explorer Eddie Bauer. The new Benz has been in the shop 3 times more than the 125,000 mile Ford.

This Beast is a Beauty

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've owned six different trucks in the past 15 years from a 1990 Chevy Blazer to a 1992 Toyota 4Runner, a 1995 and 1997 Ford Explorer and a few pickup trucks in between, but this one crushes them all. Awesome styling inside and out, very well thought out ergonomics. Fits me (6 feet 2 inches) and my wife (5 feet 6 inches) equally well. Very comfortable on long trips, very quiet on the highway, good power (with the 4.6L) for hauling a heavy load. Second row Captains chairs and third row power fold-down seats are clutch with three kids and gear.

2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

The vehicle has an excellent ride. Friends who ride in the vehicle are surprised at the level of comfort. I have not taken the vehicle off road many times, but I am very satisfied with the off road capabilities. Highway fuel economy is better than 20 miles per gallon. City mileage is pretty good. I would recommend the Explorer to anyone considering a mid-sized sport utility vehicle.

2003 XLT 4x4 V8

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

This SUV is great. I love the V8's low end torque that rivals the venerable 5.0, but blows it away over 3000 RPM. Gas mileage is tolerable considering the V8, those of you that want 30 MPG should be buying cars anyway. 4 LO is very strong. This is my 5th Ford and I feel like I'm driving a luxury vehicle. I test drove a 4Runner, Durango, TrailBlazer, and a Pathfinder - they don't even compare. Between the Toyota's cheesy {luxury} interior and fake V8, Durango's terrible build quality, TrailBlazer's look and performance, I was surprised at the Explorer. I am a truck guy and this was my first SUV. Overall it was a great buy.

Research paid off

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I was skeptical about purchasing a Ford in general. I reseached actual people reviews and local mechanics before I made my decision. Besides brake rotors and pads this vehicle is very worthy of it's Editors Choice Award. I would advise converting to synthetic oil immediatly as to save $$$ in a big way. I have travelled through 16 different states and logged over 41k miles in less than 2.5yrs. I use this vehicle in NYC everyday yes NYC! Overall I can't say enough. Not 1 trip to the dealer yet. Take care of it and it will in return take care of you and your family safely.

Buyer Beware

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

This is my third Explorer (54000 mi), 2nd Eddie Bauer, car is great for about 40,000 miles and then look out. Just replaced the rear end clutch pack, at my 50% expense ($279). Now they want to put a new transfer case ($1500) and rear wheel bearings ($769). It's frustrating, but the car's drivetrain is just not strong enough. I'm just gonna get rid of the car. Well built otherwise, but if the car whines and grinds, you're gonna be unhappy.

Quality is NOT job 1

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 1

I bought my Eddie Bauer 4.6L Explorer new and have been the vehicle's only owner. The engine is powerful. The vehicle is roomy, comfortable and stylish. However, reliability has been horrible. The 4X4 and transmission especially have been consistent problems. Ford has been unresponsive. Ford replaced the 4X4 transfer case to correct a defect, but only after being directed to do so by an arbitration board. The differential failed catastrophically after 45,000 miles, posing a safety hazard and necessitating a >$1000 repair. Ford took no responsibility. For a vehicle that cost $40,000, it has been a major disappointment.

Good, Solid SUV

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

This is my second Explorer. Love the extra room they gave it in the 2002 upgrade. Comfortable, serviceable vehicle that I would recommend to anyone looking for an SUV. Nothing fancy in the XLT, but still does the job. Comfortable ride - great for long trips - with plenty of storage.

Less good after 3 months

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

I've had my Explorer Eddie Bauer for 4 months. Great driving and great looking SUV but now I know why some call it the "Exploder". Lot of problems, taken care of at no cost to me under warranty (thank heavens for the extended warranty), but it doesn't give me a good impression of long term durability: Power seat track repair, cruise control switch, rear axle clutch pack replaced, complete rear differential and ring/pinion gear replaced (twice), leaking taillight (Ford refused to fix but dealer handled it.)

Just keeps getting better

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have had three Explorers and each one is better than the last. I can always depend on my SUV to get me where I need to go. I put 275,000 miles on my first one and 192,000 on the second one and I have 72,000 on this one and it still has its original tires! I recommend it to anyone who needs a reliable safe SUV.

Transmission Issues on a 2003!

Performance: 2 Comfort: 2 Fuel Economy: 2 Fun To Drive: 1 Interior Design: 2 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

This will be the first and last American made car I ever buy. After 13 years of driving Japanese vehicles and having excellent performance and reliability I decided to buy an American made SUV. The Ford Explorer may be the #1 selling SUV but I have spent $4k in repairs after owning the car only 6 months. Besides having low quality rotors that were not able to be turned, the transmission had to be rebuilt. Ford would offer nothing to me even though the SUV is only 2 years old (barely out of warranty). From now on I will stick to Honda, Nissan, and Toyota.

Family American car

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

i have no problem with this car. And for the good deal I got I' m so lucky. I was looking for economy car or power car and I choose the power car (about $800 extra a year for gas).

So far, so good!

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

For all those who are looking to buy a 2003, this is a quality SUV. The mileage isn't great, but if you're in the market for an mid-sized SUV, you know what you're getting into. I bought my Explorer used and it was kept very well. It has no history of any repairs in its first 46,000 miles. The tires were replaced at 20,000 and it had frequent detailing. I bought a gem and I love it.

Nice little SUV

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've had my Eddie Bauer Explorer for about 2 weeks, purchased used with 24,000 miles. Very nice vehicle. Mainly purchased for towing capacity and winter driveability but it's also fine as an everyday vehicle. Ride is rather "trucklike" as you would expect for a vehicle that can pull 5400 pounds, but it's manageable and gas mileage is passable (low 20s overall) and visibility is great. 4.0 V6 is smooth and feels more powerful than its 210HP. The 5 speed auto transmission is slick.

Centennial Edition

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Purchased new with massive rebates; was looking for an '04 but found this black beauty and had to have it. Was comparing to Jeep Grand Cherokee, but preferred the Explorer style. Unfortunately, I had to find one without the sunroof so my head would not hit the roof (I'm under 6 foot!). The extra $995 for the Centennial option may not have been worth it, but it does make people look twice at this high-contrast vehicle.

Worst Vehicle Ever Owned!

Performance: 3 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 4 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 4

First of all do not buy Ford brand vehicles; Mercury is a way better bet. The interior of this vehicle is very uncomfortable with the nylon cactus seats, and it hurts with shorts on, Second the flex fuel v6 stinks with gas mileage and power, third the trim is very cheap; it has black handles on a silver truck and all black trim - my 1992 Sable looked better than this truck.

Couldn't be happier

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

Overall I'm very happy with my purchase. Had an initial problem with the rear end clutchs and dealer did a quick and efficient repair. We've taken a couple of long trips and have been pleased with the comfort of the ride. Does good in the deep snow and handles well overall. Based on our experience so far I'd buy another Explorer.

OK SoFar

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

At 28,000 miles, I have not had many major problems with this Explorer. Being my first Ford product I did purchase a extended warranty (because of Ford's quality control issues!).

Shop for deals

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

I am a Canadian owner. Looks, drive and interior a-ok. Mileage great--rated for 25 mpg on highway. Getting about 28 mpg on a Canadian gallon (@60-65MPH) which is about 21 mpg on a Us gallon. Owned an Infinity QX4 for about the same list price. Had it for 14 months and sold it into the US for almost what I paid for it. $48,000.00 Canadian minus tax. Bought demo Eddie Bauer for $33, 000.00 Canadian.

Mixed feelings

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

This is the 4th Explorer that I've owned in the last 10 years. Unfortunately, it has been the most problematic. Although a far cry from "lemon status," problems have been a nuisance, nonetheless. Ford has done a good job in this redesign when comparing the old school Explorers. Unfortunately, the resale value is almost insulting since so many have been sold. I probably would consider another Explorer when the next redesign occurs for the 2006 model year, but I am strongly looking at the Toyota 4Runner. The 4Runner appears to have substantially better resale value and substance.

Great SUV especially in snow!

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have owned my XLT for a couple of months and really enjoy the power and comfort this SUV exibits. The standard cloth power seat is very comfortable and the ride is very smooth, quiet and solid. The independent rear suspension makes for a very car-like ride. Interior is very nice, like other current Fords (new F-150's) and this SUV makes a nice companion vehicle to my 99 Ford F-150 XLT.

Fix Or Repair Daily (FORD!)

Performance: 3 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

First 10,000 were great. This car has been in the shop for the last 26,000. I'm on the 3rd rear end, the tail gate rattles and they can't fix it. Had to warranty rotors at 15,000. The list goes on. This is an ureliable car not worthy of your hard earned cash. Incredible that after all these years of building this car that they still have these problems.

Nice styling but problematic

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 2

Had a good experience with 96 Explorer V6. Really like the way the new design style and the 4.6L V8 engine. Too many trips to the dealership though to fix warranty problems - A/C system failed, driver side heat blows cold air, airbag light on, transmission hesitation, now the lift gate recall. Ford quality has decreased, I had no problems with the '96. This is the 3rd Ford I've purchased since '96 but due to warranty problems this will be my last. What problems will reoccur once 36k warranty runs out? I can't be any worse off trying another brand next time.

Ready to Trade

Performance: 3 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 3 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 3

I have two fords so I don carry the keyfob sfor both.I got frozen out of the vehcile twice last winter because there is no key cylinder on the driver side which is annoying. For the price of the vehicle ford can put a $10 cylinder in there not going to loose money. I have also had problems with the rear winshield. What really gets me the most is the 11 mpg when I tow withit and 20 without. It is a bad engine/tranny combo for towing anything on the heavier side of the tow range

I GOT A LEMON

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

WHEN MY 2002 EXPLORER REACHED 30,000 MILES, THE FOLLOWING WENT WRONG WITHIN 6 MONTHS: 1) BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. IT TOOK 5 VISITS BEFORE THE PROBLEM OF NOISE AND VIBRATION WAS DETECTED. 2) THE TRANSMISSION SHIFTER HAD TO BE REPLACED. COULD NOT PUT TRUCK IN PARK. 3) BELTS HAD TO BE REPLACED. 4) REAR DOOR HAD TO BE REPLACED BECAUSE OF A LEAK. 5) PLASTIC ON REAR DOOR CRACKED TWICE FROM COLD WEATHER. 6) WHEEL VIBRATED AND HAD TO BE CORRECTED. ALL WERE COVERED UNDER WARRANTY. I HAVE FILED COMPLAINT WITH THE DEPARTMENT OF STATE UNDER "LEMON LAW"

Great Vehicle

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This explorer is great. It handles, runs, and drives excellent and I love the body style. It is 1000x better than the 1999 v-6 that I had. No problems as of yet.

Great truck

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Great ride, good legroom. 4X4 works great in the snow. great fit and finish.

Dont make a mistake and buy one of these

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

Never again will buy a Ford after driving the one I bought. Hundereds of parts have been changed so far. I think I have the all time record for most warranty work done to a vehicle and still doesnt run correct. Throwen out of dealership where AI bought it and have to travel 400 km to get warranty work done.

Looks are only skin deep