2002 Ford Explorer

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198,704 Miles
50,493
Miles above average

Vehicle Details

Mileage: 198704
Color: GRAY
Body Style: SUV
Trim Level: XLT
Transmission: 5-Speed Automatic
Engine Type: 6-Cylinder
Drive Train: 4X4
Fuel: GAS
Location: Shelbyville, KY

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Notes

2002 Ford Explorer XLT 4.0L V6 SOHC Flex Fuel 4D Sport Utility Gray 4WD 5-Speed Automatic with Overdrive 16/21 City/Highway MPG
4WD.


Recalls & Defects

VIN 1FMZU73E72ZB58065 may have been recalled. Check full report for more information

VISIBILITY:GLASS, SIDE/REAR

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.


Vehicle Records & Info. Your report VIN1FMZU73E72ZB58065 includes:

Vehicle specifications
Safety report
Environment report
Recalls & Defects
Manufacturer info
Alternate listings
Bill of sale Service
State Documentation
Accident history
Title information
60+ Vehicle problems
Odometer readings
Taxi, Lease, Police use
Structural Damages
Total loss & Theft check
Junk & Salvage

Information about Dealer

Alec Simpson Obrien Ford

5
Dustin Gossage on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second vehicle I have purchased from Obrien Ford and Alec Simpson. As always a very good experience and will carry on giving them my business.

View all reviews about this dealer


Vehicle Rating & Owner Reviews

Overall Rating
3.8
  Based on 376 reviews

Too many repairs

2
Dad GV on 02/26/2017

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 2 Safety Rating: Technology Rating: Value Rating: 2

Had it 15 years now with 96K miles. Still looks great and it's comfortable but have had to replace too many things. 4 wheel drive control module, broken spring, both front control arms. one rear control arm, fuel pump, emergency brake repairs (2x), AC Compressor...

supper suv

5
donald junco on 10/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

it is now 2017 and my 2002 ford EXP has never been in the repair shop only for breaks . that is it runs and runs the best SUV I ever owned

Time to say goodbye to a faithful friend!

4
P L Meid on 06/22/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 2 Value Rating: 4

The height of the rear cargo floor off the ground saved my back for these many years. No bending over the trunk of a sedan anymore, to retrieve heavy grocery bags. Being able to slide onto the driver seat from a standing position was perfect. I was tall enough then. I'm shorter now. The solution.....a smaller SUV. I'm giving my big XLT to a friend. That big mean green machine still has a few good years left in her! That same friend, the day he takes ownership of my '02 Ford XLT is the day he parts with his '94 Ford XLT with over 250,000 original miles, and the original stainless steel exhaust system. There's a lot to say about the way some of the these vehicles were built 'back in the day'. Of course, proper care and maintenance is understood!

Love my Explorer

5
Carolyn Voris on 04/07/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

It has been taken good care of and am buying new one ..3rd Explorer for me!

The Blue Coach

4
Honest review guy on 10/05/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 4 Technology Rating: Value Rating:

Bought the 02 in 04 with 17k on it. It is now 2015 and I have 110,000 miles on it. I have had a couple of recalls that were fixed, but didn't seem too serious. I have always changed the oil at about 5k intervals and it still runs smooth and great. In Oct. 2014< i had to have the transmission rebuilt. The problem occurred suddenly: Please do research about this because there is too much to say. Ford needs to works on this and hopefully they have for newer models. And it was 3,000 bucks to rebuild it at a Ford dealership. I still lack confidence in the fact that this problem will arrive in the future out of nowhere. I must mention that there was at least a 3 month waiting list for a new transmission if that gives the answer away for this vehicle. I just hope that I will get another 100,00 miles from the rebuilt transmission. The interior is just fine, comfortable, and fairly rugged. I must admit that I really love this vehicle because it drives so well and does excellent in the Colorado snow. If I go to 200,00 miles without any tranny problems I would say that this was the best bag for the buck. And I plan to do just that if I can. Overall, though, this is a great Four wheel drive vehicle that's been very reliable in every way except for the transmission issue.

still going strong 2016

5
coloradobell1 on 10/22/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: Value Rating:

Still going stronger after 5years. Take in to dealerships for yearly maintenance, tire rotations.No problems.. like the saying says" You take care of your baby, your baby will take of you"!

184,000 miles and doing GREAT

4.6
benzcrazy1 on 10/17/2014

Performance: 4 Comfort: 4 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Have owned this car since 2004. Bought with 45k miles, have right at 184k miles on it now and is still driven daily. It has never left me stranded. Decent gas mileage for an older SUV, keep it serviced at the Ford dealership and have had to put the usual front hubs and upper contol arms on it, which they are known for but aside from that, just routine maintenance. Great looking, relaible and reasonable cost to own!

a follow up on a earlier post

5
coloradobell on 05/09/2013

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Just finished our first winter with out 02 Ford Explorer. No problems. We are taking trip to NV in June. I went down to the dealership and had the transmission flushed and transmission housing oil changed. The cost for both was $299.00. When returned the mechanic noted that the engine was in excellent shape..he did say the coolant should be changed, and the right rear seal has small leak.if they do it 299.00.l hubby say he plans to changed coolant and oil same time before the trip. my husband also he will take of seal when we get back.. They also fixed the airbag wiring problem under the driver seat, that kept coming unplug when seat got moved up @ NO Charge! 64000 miles

Do NOT buy a 2002 Ford Explorer!!!

2.5
joseph980 on 01/31/2013

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

The 2002 Ford Explorer is junk! Even Ford will not stand behind it. Lets see: New Transmission ($3k), new front and back timing tensioners ($2700), new wheel bearings ($400 each), new wheel springs ($400 each), new window regulators ($380 each), new back window ($800), new 4X4 module ($500), new fuel pump ($750), front suspenion things, work on the electrical system several times ($$), new O2 sensor, etc, etc. It's paid for but the problems started around 80K miles. Ford really made a POS. I know I am forgetting some repairs, there were too many. Quality is NOT job #1 at Ford. Time to buy foreign.

moving on up from 81 chevy blazer,first luxury car

5
coloradobell on 10/16/2012

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

we just brought our explorer from dearship, its only had 58000 mile on the engine. By looking at you would think it just came off the assembly line. We love it. This are first luxury suv in twenty five years of marriage. I am married to retired car parts salesman and he didn't say one word about the cost of parts for explorer. Believe me first time ever!! Every other suv I thought about buying never ending. My husband now refuses to drive the old chevy which we still have.Hes in love with our car. its is gas hog, but after driving uncomfortble suv for nearly 15 years. The trade up was well worth it. Now I know we have dependable car going over colorado winter passes

Excellent SUV for family travel

5
skarland on 09/24/2012

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is my first SUV. I bought in 2010 with 96,000 miles. Now it has 125,000 miles. Things I have done: brakes, a set of new tires, regular motorcraft oil change every 3k miles. No major repair. For people complains the transmission problems, it's better to customize it with an external ATF filter and extra big ATF cooler. You should check the ATF level regularly and also its temperature (I also add a temp gauge). Because ford put a sealed transmission with this SUV, there is no way for regular person to check the ATF fluid level. With all these done, you won't have a failed transmission. Recently I drove this car from Austin Texas all the way to Buffalo NY, and back to Austin, never failed.

2002 Ford Explorer XLT - WEIRD EXPENSIVE REPAIRS!

2.8
prazb2jc on 03/16/2012

Performance: 3 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 5 Build Quality: 2 Reliability: 3 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 3

Purchased used in 2004. Clear CarFax, 1-owner, under 50,000 miles. 2 mths later Oil Leak, output seal leaking, replaced seal. In '06, replace leaking axle seals, May '07 loose front driver's side wheel bearings, rear noise inspected on lift, differential removed to find cause, replaced both front wheel bearings; noise STILL there. June '07 vibration & noise, remove rear differential, disassemble, left carrier bearing and cup failed, discoloration of bearing, replaced pinion & carrier bearings & cups, replace axle support bearings and seals, replace pinion seal, replace left rear wheel bearing, replace speed sensors, just tip of the iceberg repair list. Not worth it - horrible riding!

2002 Ford Explorer xlt

3.5
stevieray573 on 02/09/2012

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

I bought this vehicle used 3 years ago. Currently has 115,000 miles on it. two years ago, rear differential started to whine (very common problem on this vehicle). I was told by several sources that the rear will last anywhere from 1,ooo to 1o,ooo miles and will cost a few grand to replace. Two windows died during the past winter (one was the motor, the other was the track). This vehicle will coat alot to maintain. If you can get over the rear differential problem, it is a good vehicle that will get you anywhere (I have taken it off road a few times, and the snow & ice of PA has never stopped me). Also, the little problems seem to add up alot!

My Baby (a 2002) has over 200,000 miles!

5
nikkio on 10/27/2011

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have to tell you .. this is a reliable family vehicle! I have a 2002 Ford Explorer 4.0 (4x4). We have the third seat. We purchased it in 2002 with about 18K miles on it. I am a mother of 3 & 5'10". I have total confidence in this vehicle! You will always have slight issues with vehicles but, this vehicle held out for many years! I have over 200,000 miles and have only done the following: - basic tune ups - brakes -oil changes every 3,000 miles (Motorcraft synthetic blend) - all four wheel barrings (But at 200,000 miles!) - Replaced the lower housing unit - it started to overheat (at 200,000 miles!) I'm getting a new truck after the holidays and will be getting a new Ford Explorer!

2002 Ford Explore Limited 4.6L V8

4.1
carguy03 on 07/10/2011

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

Purchased this vehicle in October 2010, and really liked it, but after I drove it for a while, I realized that I didn't have enough leg room, I'm 6'4". The Explorer had a lot of power, and would get you where you needed to go!

Great until it hit 100k miles!

2.8
chase2634 on 06/09/2011

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 1 Build Quality: 2 Reliability: 3 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 3

Bought mine used in 2004 with around 30k miles. Aside from general maintenance this vehicle was great until it 100k miles. Wheel bearings, cracked rear panel out of the blue due to design flaw and now at 150k miles the transmission is on the way out. Just got the dreaded blinking over drive light and found out my new trans will cost about 2k.

BIG time TRANNY issues/Bearings also

3.6
tracydeech on 04/28/2011

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

Mine was a demo when I bought with few miles on. Absolutely loved it for the first 6 years. 09 is or 08 is when I saw problems. The heat/AC went out. And then the wheel bearing started going (every 6-8 months one would need fixed) It has around 120k miles on it. Tranny died 3 weeks ago!-and on top of that 2 more wheel bearings need fixed on it plus tie rods. AND it is a gas guzzler! Its paid off but it is still costing me lots to keep it! So I have a LOVE/HATE relationship with my explorer. Goes GREAT in snow(only reason why I would consider keeping).I'm going for a more economical vehicle now.

good in formula bad in practice

1.9
tompnoid on 03/29/2011

Performance: 2 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 4 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

Ford has built a truck with all wheel drive to help with horse power and grip when riding on wet roads awesome right?? no... a great idea in a lab isnt always practical in real life mine has 89k on it and needs a new transmission i went to a shop the other day and asked a guy about price said i have a 2002 ford explorer he goes wait look over there see all those boxes those are transmissions for 2002 ford explorers. you cannot build a full time 4 wheel drive vehicle that is this heavy and have only a 4.0 l v6 powerplant. this would of been a great vehicle with better gas milage and no trannsmission issues had they only put in a button to let u disengage the 4 wheel drive.

STOP DOGGING THIS GREAT VEHICLE!!!!

5
woodysh7 on 01/08/2011

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

i am so sick of seeing so many people putting down this vehicle. i have owned this vehicle for a year now and absolutely love it. it drive great, performs flawlessly, i bout it cheap and feel good about the purchase all together. i feel that alot of people dont like this vehicle because they are just plain stupid and dont know how to get a great deal. so, please people . stop it now!!! i have had no transmission problems, no bearing problems, no electrical problems, no problems at all!! i think there are some ford haters on here just putting down the vehicle for no reason. this vehicle drives great, so go out and buy one today!! dont let all these haters on here make you believe their crap!!

Well is this it?

2.3
vue5531 on 01/01/2011

Performance: 4 Comfort: 1 Fuel Economy: 2 Fun To Drive: 1 Interior Design: 2 Exterior Design: 3 Build Quality: 3 Reliability: 2 Comfort Rating: 1 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 2

I have a 2002 Explorer Limited, but I have the V-8 model, and all I can say is that I absolutely hate this vehicle. The interior is of poor build quility, it's not roomy, comfortable, or very attractive. I am 6'7'' and also have a Saturn Vue and it has so much more interior room.The ride is absolutely terrible. You feel every bump and crack in the road. The transmission has gone out twice since I've owned the car, electronics work when they want to. I think that if your going to spend near $43k like I did (brand new), you can buy so many other vehicles that are much better and cheaper, and with less problems. The only good thing is the power the V-8 produces.

Reliable SUV

4.4
Louise on 11/04/2010

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Bought it used in 2007 with 112K, few things had to be tuned, one ball joint replaced. Since 2007 only had to change battery and tires. CD changer does not work right, climate control has a mind of its own. Currently got 155k, rides OK. I drove it across the country several times, comfortable, enough room for everything.

Switched to a Chevy

3.8
Switched to a Chevy on 10/21/2010

Performance: 4 Comfort: 3 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

This was the 2nd Explorer that I had owned. Traded my 2000 in because I liked the body style of the newer Explorers. Never had any issues with the old one. I absolutely loved the 2002 Explorer, at first! It is a piece of crap. Looks and rides nice but replaced numerous wheel bearings and the transmission was clunking and shifting so hard at around 25 mph that my kids kept asking me what I was doing. CD player stopped ejecting CDs. Driver side window motor needed replaced. Leg room in back for 3rd row seat very cramped. If this vehicle would have held up I would have kept it forever. Got rid of it before we had to replace the transmission. Got a Chevy Tahoe, which I LOVE!

Only had two problems

4.5
only one problem on 10/12/2010

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Great SUV. love the 4x4. use it all the time. Only had 2 problems. 1) Passenger side external rear wheel bearing went out. $400 fix. 2) Brake pedal position sensor. $200 fix. No problems with tranny. I do pull a 1000 pound utility trailer a few times a month. I spend the time and money to have all maintenance done on schedule. I have about 117,000 miles on my 2002 explorer xlt. Take care of it and it will take care of you.

160,000 & like new

4.5
George on 10/05/2010

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Bought this truck with high miles & you would never know it had that many miles. Fun to drive, tons of room, reliable & looks good on me. Plastic trim inside & out is faded. Easy fix with a few cans of plastic seal matched color paint. Fine machine.

Had been pretty good until

3.3
POEO on 09/11/2010

Performance: 3 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

Like most Explorers of this vintage, the transmission just went at 96,000 miles. Major slippage from 2nd into 3rd, now looking at a $2000+ repair. This is a very common problem so beware if you are looking at picking up a used one. Ford knows about it, but doesn't care too much. Looking to see if there is a class action lawsuit in the works as it's not a question of 'if' but when this problem will occur in these trucks. Had been a pretty decent car up until this, now crossing my fingers that this isn't the start of major issues to come. Before this I was considering another Explorer in 2012, now probably not as these type of major issues seem to continue to plague American made cars.

Junk

3.1
Kern on 08/23/2010

Performance: 3 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1

I bought this slightly used with only 14k miles. Nice looking truck inside and out. But after only owning it a year, everything started going wrong. Interior lights shorted out and so did the mirror ext. lights. Coil spring went. Mechanic said it was a design flaw that fords knew about it. Wheel bearings all the way around at 40k miles. Power window problems at 50k. Then at 80, rear diff. and trans went so we got rid of it. It was a money pit. It still rode nice the day we got rid of it but too many repairs. My last Ford explorer purchase.

Poor Transmission

4
Sergio on 08/07/2010

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I bought the Explorer Limited and have been satisfied with it except for the transmission. During the warranty phase (5 yr/50K mile) Ford repaired the transmission but at 87K the trans had to be rebuilt. Again at 103K the trans was repaired by Ford Dealership (this time Ford paid) and they claim the fix it part as recommended by Ford Detroit was installed. I have lost confidence in my Explorer. Has someone had similar experiences w/ their transmission and will this fix it be good for another 80-100K miles?

Fantastic SUV

4.9
susy on 07/26/2010

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love my explorer. So far, no problems. I'm better satisfied with this Ford than I have with all of my former purchases. Exactly what I was looking for and couldn't be happier.

Heavy Duty Clutch!

2.8
ranger Ed on 06/30/2010

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

The heavy duty clutch is a loser! The first one went out at approx. 60k. Then it went out in Feb '10 and I still can't get a replacement because Ford stopped making that clutch. I guess even they knew how bad it was. I'm currently working with a clutch specialty shop in California to try and build a clutch from scratch.

Do Not Purchase

3
susanconn on 06/18/2010

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

This car has been nothing but trouble since we purchased it. The transmission has been rebuilt, wheel bearings replaced, and now the o/d off light is blinking, the service engine light is on and the ABS warning light is on. Apparently the o/d off light blinking means our transmission is not functioning properly again.

very dependable

4.8
Craig on 05/15/2010

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

vehicle has 72,000 miles on it and I've only replaced the tires and rear brakes...this SUV has been good to me but, then again, I don't drive like a maniac and change the oil every 4,000 miles.

Break Downs

2
Dan on 05/01/2010

Performance: 1 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

With less than 90,000 miles, I have replaced four wheel bearings, rear coil springs and struts, four wheel drive module, "Transmission" and now the starter. This is the worst ford I have ever owned, and Ford will not stand behind any of my break downs. I have owned fords all my driving life and this is the last one. I have over $6,000.00 in repairs to this vehicle in just under a year.

3rd XLT

4.5
Tim on 04/12/2010

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Have had three Explorers since the first in 91, No unusual trouble with any of them. The latest, a 2002 has been with us the longest 103,000 + miles. Just replaced the rear struts, the only other real expense was tires at 75,000 miles. Bought all 3 new and was pleased with every one. Quality is job one - well done!

What a RIP OFF!

1.8
Rachael on 03/25/2010

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 4 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

I have had problems for the past 2 years w/ this vehicle. I have replaced 3 wheel bearings w/ in the past year and now they are loose again. I have the infamous rear panel crack, replaced fuel pump, replaced intake manifold, replaced fuel line, had starter problems, rear passenger door does not lock, door ajar light will not stop (WD40 is a temporary fix). I am afraid to drive it because the check engine light is always on. This truck is high maintenance. Ford Motor company does nothing to help. Basically every month I make a payment I feel like I am being robbed. CHECK OUT ALL REVIEWS BEFORE BUYING THIS SUV.

the money pit!

2.6
lisa on 03/10/2010

Performance: 2 Comfort: 5 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

I fell in love with the "look" of the explorer xlt, and had always heard that Ford built a good vehicle. Everything started out great. But, around 70,000 miles that all started to change. I have replaced 6 wheel bearings, rebuilt the transmission, changed window switch, the interior lights works only when they want too, heat doesn't work anymore, volume knob is broken, clicking noise coming from dash, 4x4 doesn't work, trim started fading to quick, leather seats don't hold up, rear passenger door won't lock and after all this the transmission is going out again. Don't waset your money on what is now known as the Ford exploder.

Extremely reliable

4.4
robt on 03/04/2010

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Purchased this car new and have had VERY few problems. Computer went out at 130,000. Bearings could stand to be replaced now (still on original set), I change the oil myself with high grade (purple magic) oil and 10K filter regularly at every 10K miles. Changed differential and coolant for first time last week. I have never serviced the sealed transmission on a mechanics advice. What more can I say. I couldn't kill this thing if i wanted. I would take it to Alaska tomorrow.

Great Mid-size SUV

4.9
KCAttorney on 02/06/2010

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Bought this SUV with V6 in summer of 2007 with 95K miles on it. Sold it in November 2009 with 130K miles to a friend's daughter who just turned 16. It still looks great, interior & exterior. Only repairs during that time were 2 rear wheel bearings and the rear AC door actuator. Other people complain about having to repair items like wheel bearings at "only" 90K miles. Come on, be realistic. Once a car gets over 50K miles, it's going to need repairs from time to time. This SUV offers a great overall package. I've had 3 Explorers now and had good luck with all 3. They aren't perfect, but I've had several other SUV's also, and the Explorer is a great truck. That's why I've owned 3.

very good truck

4.9
big_guy on 01/26/2010

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

very nice to drive not exactly used for normal things but took every thing i put it through got it with 33000 on it and now have 230000 and still going

didnt even get 70,000 miles

1.3
Ed C. on 01/26/2010

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

Ford puts out another horrible product. This is my secnd ford explorer, my mistake, first one 1998 engine failed 70,000. Culdnt afford repair so took advantage of a special offer and purchased a brand new 2002 one. Well after paying it off and enjoying only one car payment in this economy, after only 67,551 miles this engine died. I will never purchase Ford product again. Reliability terrible Ford service terrible, ford customer service center.. terrible.

02 explorer xlt

4.9
DLW on 01/23/2010

Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We have had this explorer for ten years. We have had know issues what so ever. We have taken our explorer on multiple long trips. We have got as much as 21 mpg. A little uncomfortable but over all feels like you are driving a car.

Brake Downs

2.9
Dan on 01/11/2010

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

I bought this suv with 36000 on it. I have replaced all four wheel bearings at a cost of around $450. a piece. That started at 46000. The four wheel drive modual went out at 87000, cost 490. It just turned 90000 and guess what? The transmission went out, cost 3,550. I have driven Fords for over 35 years and this is the worst luck I have ever had and of course Ford won't help, I ask the dealer about the tranny at a local dealership and he almost laughed. Not sure but was told the parts are made in Mexico! Go figure! Oh the heated seats also quit last year. Guess I don't need a seat warmer anyway, and I forgot the lift gate shocks, I replaced all four of them.

I love this car.

4.8
gina on 01/08/2010

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

This is my second Explorer and I would buy a third one. This car has been amazing with very little work needed.

Love it

4.3
Alan on 01/06/2010

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I bought this truck with 100 miles back in 2002 i have had 2 problems at around 112,000 miles the tranny went in 2008 then a few thousand miles later the alternator went besides that well maintained and runs great have about 128,000 and still trucking love my ford.

Extreme dissappointment

2.5
stretch on 01/05/2010

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

I've been a Ford man all of my life; until now. Should have read the reviews before I bought it. What a mechanical piece of crap. Afraid to even drive it, wondering what is going to need repairs next. Door ajar light comes on for no reason, 4X4 is locked in low. Was going down the road at about 25mph in 4 auto when low locked in. Thought I had dropped the motor and tranny on the ground with the violent shifting that occurred.I'm just glad no one was behind me when it happened. Rear axle bearing noise, front wheel bearings bad, broken panel under rear window.It seems my vehicle has all of the problems combined that I've read on this and similar websites.Ford should be ashamed of themselves.

REALTOR

2.4
bruce on 12/28/2009

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

After 50k Trans 1 replaced, after 90k trans 2 replaced,after 60k trans 1 replaced and after 100k trans 2 replaced. Also after 100k push button 4WD failed to work - altough only used 7 or 8 times. We call it the EXPLODER! rather than Explored. Now driving a $ Runner!

Worst vehicle ive ever owned

2.4
MichaelWall on 11/26/2009

Performance: 1 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

I bought this Exploder from my grandparents best friends in 2007. It had 69000 miles on it when i bought it for 7000 dollars. At 79000 miles the 4wd went out, right after that the o/d light would blink the airbag light would stay on and the service engine light came on and wouldn't go off. I serviced the vehicle regularly and and 84000 miles the transmission went out. I paid the dealership 4300 dollars to get a new tranny and now im at just over 89000 miles and its back at the dealership getting the 2nd tranny put in it! I will never buy another ford ever again. I you wanna read more, google "02 ford transmission problems and see for yourselves

Last Ford I will ever buy

3.3
luvencl on 11/17/2009

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 2 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

I have driven Fords all my life but this 2002 is the worse experience I have ever had. First to go was the rear AC, kept getting a click noise. Had it replaced under warranty, but then it went bad again just after the warranty ran out. Then had stereo also go bad. CD player got stuck, then 2 months later, volume would just start to get loud with no control touching. Master brake cylinder replaced at 42,000, and then the oxygen sensor, door trim @ same time. Then one very cold morning, I go to my car and notice a huge crack in the hatch below glass. I called the police because I thought someone tried to break into my SUV. Found later that others have the same problem. I am done with Ford!

Solid vehicle

4.1
Paul on 11/07/2009

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I been putting plenty of miles on this vehicle and she holds up strong. Am currently pushing 170,000 miles and have not had to put any major cash into maintenance. Would highly recommend this suv to anyone out there looking.

The Honeymoon ended quickly.

3.1
Sean on 11/04/2009

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 2 Build Quality: 1 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3

Bought new in '02. The new car smell, and the dealer gave me a great deal. Loved the remodel from old style (Traded in '00 sport). Then reality hit. First time on vacation entire rear glass door assembly broke from hinges and I caught it luckily. Then had fuel pump assembly and tank relaced. Both under warranty thank god. Then the rear door broke again. Then the rear door cracked below the windshield wiper assembly. The interior plastic grey trim along the top of the door front seat doors along the windows has seriously faded. The black exterior trim between the front and rear doors has also faded. It now has 103K miles after 7 years and I will drive this into the ground.

7 years w/few issues

3.8
Tolland Mc Murray on 09/28/2009

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

On the hole, this has been a decent 'family truckster' for seven plus years. Major issues have been the leaking rear differntial and an alternator that quit on the freeway during rush hour. Transmission now starting to slip a bit at 87000 miles. Has been great in the snow and on other lnog-distance trips, good combination of passenger room and stuff hauling ability. I have been very pleased with my Explorer, look forward to having it for many more years.

has been a great SUV!

4.9
MGGDTW on 09/28/2009

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Can't believe hearing about all the probs people have been having with these! Very happy owner here. Owned since new,112k miles on my 4 door 2WD 4.0 V6 as of now. Rear axle replaced at 30k under warranty. Front suspension components were all replaced finally at 100k. Some AC components were also replaced. No continuous or nagging problems. Took a 6500 mile road trip from Detroit to Death Valley and back without a lick of probs back in 05. 123 degree's at Furnace Creek and AC kicking ice cold. Great for the long haul!

LOVE MY SUV

4.8
LadyC85 on 08/29/2009

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've only had my car 2 months but I love it I drove it from Missouri to California and back which is a total of 3,700 and had no problems but my brakes needed to be replaced once we got to California it drives just as smooth and quiet as it drove when we bought it.....I guess the only problem I have with it is the six disc CD changer sometimes gets stuck and its hell getting the cd's out

Death Mobile

1.9
Deane on 08/25/2009

Performance: 1 Comfort: 2 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 1 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

This is the worst car I have ever owned it is dangerous, expensive & unreliable. It started with fractured paint (over the whole car. I was told by Licardi Ford, where it was purchased, that I had the car repainted; not true!),the small back hatch exploding in my face, I then went on to replace: bad brakes,dropped transmission, broken front axle, broken rear axle, electrical system twice,the doors periodically go out of alignment & not close properly, and, when it rains, it rains in the car. Theres more but why continue; this is bad enough.

Wheel bearing nightmare

2.8
Paul Becker on 08/17/2009

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 3 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

It's obvious now that Ford has a real problem with the wheel bearings on the Explorer. Today, I am having the 4th wheel bearing replacement on my Explorer. Right rear (once) Left rear (twice) and today, Left front (once). It seems inevitable that the next to go is the Right front. What a complete pain and drain on the wallet with each replacement costing $400. Other issues include body hardware and a way underpowered engine.

love the safety and room but the engine.

3.4
gerri on 08/16/2009

Performance: 3 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 4 Exterior Design: 3 Build Quality: 2 Reliability: 3 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

Purchased my ford explorer xlt brand new. I love the safety of it. The comfort is great but the engine yuk. I've replaced the transmission once already. Slowly parts start to go. Fords attitude was your warranty is up nothing we can do!! I would buy it again only if the quality of the engine and trani were better. And use better parts all around!! I love to buy american but lets see the quality and customer service get alot better!

Biggest Mistake

4.1
Biggest Regret on 08/14/2009

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

Loved exterior so much compulsive buy. Biggest Mistake I ever made. Friends had been driving Fords for years no problem. mine Blew spark plugs. Dealer wanted 3000 to replace heads. Luckily private mechanic repaired for 800. Only prob, it kept happening. 3 of 8 cylinders blew over a year so in all 2400. Trans problems too. I have to say it never stranded me and I put 147000 on it in 3 yrs. With blown spark plug engine ran and got me to safety.Replaced rear Bearings, and Brakes froze in "applied" position. This warped rotor, melted brake lines, and ruined pads. 700 in repairs. A PLUS though after going offroad and air borne into small river (knee deep in water upon exit)it never tried to flip

HAVE A CRACK UNDER THE REAR WINDOW???

4.9
Bakemama on 08/13/2009

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I see so many people posting about getting a crack on the body below the rear window, sometimes under the rear wiper. I had that on my 02 Explorer Limited in 05, but had it fixed asap as it was a recall issue. So if your dealer says they cant fix it... thats a bunch of bull. As for my Limited, I don't have it any longer, and wish I still had it! I have a huge commute and couldn't afford the gas when it went up to $5 a gallon, so traded it in for a sedan. Am now looking to get rid of the sedan and find another Explorer. The limited trim and features were excellent and I converted more GMC/Chevy and import guys that hated Fords with it. Also worth noting, never had any mechanical probs with it

NOT WORTH IT!!!

2
crsl67 on 08/11/2009

Performance: 2 Comfort: 3 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

This vehicle is nothing but problems! Transmission slips, had rearend replaced once already, car dies while driving. In hot weather car will not start no one can tell me why. Have had electrical problems. This car isn't worth the aggravation.

Wheel bearings, brakes and computers

3.8
Mhammer on 07/31/2009

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Vehicle gets a surprising 19 mpg on highway. AWD is great in snow, mud and beach sand. Sound system is awesome as well as front/rear AC. Easy entry and great visibility. But Ford really blew it underneath. I have replaced both wheel bearings front (once) rear (twice). Rear struts and springs after both springs broke. Emergency brake pad and cable twice. All four brake calipers twice as they froze up. As for the cars brains, I had to replace a very expensive security system computer module, as well as the courtesy light system computer. All this with only 71,300 miles and only one driver. My old Izuzu Trooper went 163,000 miles until the engine failed. Just brakes and a clutch there.

Breaks My Heart

4
Sad Ford owner on 07/30/2009

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 2

I loved this SUV and still do but after a wheel bearing went out and I almost lost the back wheel at 70 miles and hour (thank god the break kept it on the car). I then had the transmission start acting up, they quoted me quite a chunk to fix it, it has the delayed engagement of gears when you first put it into gear. Also the rear axle case leaks and has for quite some time. I looked up these issues and they are far to common. I hate to say it but since it is so hard to find manual anymore I guess I'm heading to a car... a Honda and it hurts because I have always believed in ford but I can't take a hit like this again so hooray for cash for clunkers.

Design Flaw

2.3
Gary on 07/28/2009

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

02 Explorer 70K Needs rear springs/struts, replaced front bearings and hubs, needs rear bearings. Has the big old crack down the rear another one of many design flaws. This truck has never towed or hauled a thing

Same problems as everyone else

1.5
Brian Apple on 07/07/2009

Performance: 1 Comfort: 2 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

Well, my problems seem to not be a coincidence compared to others. I've had wheel bearing problems since I got the car and the strip under the rear window has a crack. I've had this car towed once because the wheel bearings failing in the front almost killed me on the interstate. I can't believe it has such an average high rating on this site. The V6 is one of the weakest on the planet. If Cadillac can get 306 hp out of 3.6 liters, why does Ford manage 210 hp from 4? They still use the same crappy V6 and the mileage is pretty terrible too. Oh, and the ride is rough and the open differential is also terrible. If you have one wheel on mud and one on pavement, you're going no where.

ITS Junk

2.4
xpd154 on 07/05/2009

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

it was great the first year, but i could have bought a new car with of how much i have payed to get things fixed on it. we also have a 1997 Nissan Altima and it is rarely fixed but our ford every 3 moths it in the shop. ITS A LEMON!!! I will never drive a ford again even if it was given to me. right now the rear heat doesn't work and makes a thumping noise, there is a massive computer problem, windshield fluid drips from the celling, the radio or cd player doesn't work ( and i have 6 cds stuck in it) there is a wheel bearing problem and it grinds, AND THAYS JUST AT THIS POINT IN TIME! DONT BUY ONE!!

Worst Car I ever owned

2.1
CT Mom of 2 on 06/23/2009

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Bought the 2002 Fod Explorer brand new from the dealer. Only 55,000 miles on in. The past year we had to replace the transmission (3k) and all wheel bearings at 400 each. Going broke. Will never buy a Ford again. This is by far the worst car I have ever owned.

waste of money

3.5
john on 06/05/2009

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Waited until I could afford Exp. 1st rear end replaced(warranty), then not under warranty was window motor, faded window panels and abs sensor. Then within last 6 months cracked rear panel in lift gate and heat/air fan control is stuck on vent. With in last week transmission solenoid pack needs to be replaced as do all 4 wheel bearings. When I contacted Ford they replied "we hope that your future experiences with Ford products will be more positive." Huh?

fixed or repaired daily

2.4
rick on 05/22/2009

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 1 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

The looks and the 4.6 shifted me to buy this big piece of junk, I owned limos with the 4.6 that got over 300k with no problems, so I brought this xlt, my mechanic hugged me and said we might as well be family now, so many problems with this suv. Omg. Maybe I'll be lucky, nope 111,000 miles tranny acted up, Wayne county Ford pa, said we don't bother rebuilding that tranny, new 1 $4,600, . Installed, rear wheel bearings, broken springs, alternator, rear seal, a/c gets warm then boom overheats twice... Uhaul refuses to let this car be used to tow, my sable can LOL, to all who love there explorers good luck cause your gonna need it, my last Ford

Wished for better

2.5
MIBobG on 05/16/2009

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

I had owned the previous model Explorer and liked it. Pluses for this model included a nicer ride with less cornering sway, a bit roomier interior. Cargo space is excellent for hauling all kinds of camping gear. Only initial downside was that the car is noisy on the highway. That having been said, the car has been a turkey. Transmission #1 failed at just past the warranty mileage for a $2.5K repair. Now that transmission is failing at the same point - perfect planned obsolescence. By 80K miles I had to replace all four wheel bearing sets, and both rear springs. Had several expensive cases of engine oil leakage which required replacing engine seals. Interior trim falls off. On & on.

Worth Mud

3.5
Ford Explorer on 04/28/2009

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Don't buy this unless you have money to waste. Every year since I have owned this vehicle I have had to put money into it. All four wheel bearings at about $400 each, now the rear differential is going out. If you have money to throw away buy this Explorer. If not better buy foreign! America needs to catch up or the big 3 will fail in the near future.

REGRET BUYING A FORD PRODUCT

4.1
STEVENS on 04/17/2009

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 1 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1

Well.where do i start. I bought it 2004 and its been down hill ever since. The wheel bearings,replaced rear struts and springs twice, I've spent a $1,000 dollars and the truck still shakes and dies at stop lights. I feel we as consumers need to take issue with FORD and press the issue with recalling these 30,000 dollar piece of junk. So I challenge you all with me and lets pursue a recall for all these mishaps with the FORD EXPLORERS.

Last Ford I will ever buy

2.4
done with ford on 04/10/2009

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

This is my second Explore and I should have learned from the first one which lived up to the name “Exploder” (at about 120,000 miles I was dumping anywhere from $500 - $1500.00 per month in to it just to keep it running). My 2002 Explorer appears to be even worse. Just passing 91000 miles of nothing but city street travel I have replaced the internal components of the steering column twice which cost to date $3000.00 and the rear bearing for $600.00. The transmission has slipped since day one and I don’t want to know what that will cost to repair, the rear differential seals are leaking and the front bearing are starting to go. I am getting rid of the vehicle this weekend! It's Doge for me!

Good value for the price

4.3
bcamp55 on 04/10/2009

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

The car has performed well with very little service issues other than the computer going out at 135K ($1,400). Other than tires, one brake change, and oil, I have put no money into this car considering I have almost 150,000 miles on it. I would feel quite confident driving it to Alaska today if I needed to.

Too Bad

4.3
dannyboy on 03/26/2009

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

Too bad Ford shot themselves in the foot with this model.. Beautiful ride, but the transmission has a severe flaw in the valve body. It was NOT milled correctly meaning the fluid equals out to not let it shift.. Ford should have redesigned a new trans and recalled all 02,03,04 . What are they thinking selling us a $30,00 dollar defective SUV?

a good buy used

4.3
Mark on 03/10/2009

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

This is my 3rd Explorer.Obviously I like them and find them to always be a good buy used.Probably because there are so many of them.This one is a fully loaded XLT including sunroof.As I had to replace a transmission in my 98,I was very careful about regular and preventive maintainence.Didn't do any good,replaced transmission at 103000mi.About $1400 if you dont use a dealer and are a good shopper.Since I bought this unit at a good price,the transmission is an annoyance rather than a deal breaker.

Will Never Buy Again!

2
sonybomb on 03/08/2009

Performance: 1 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 2 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

Problems since day 1. Replaced all 4 wheel bearings, door ajar light is on all the time and there is no door open! Peeling clear coat around windows. Now tranny is slipping like crazy, can't wait to get rid of it as soon as I pay it off!

Newby to 4x4s

4.9
Blondy on 01/11/2009

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've only had my '02 Explorer Limited for less than 2 months but I love it! I went from a '90 Firebird to this. It's like going from a jonboat to a cruise ship. I decied I wanted a 4WD cause of the Nebraska winters. My family is predominantly GMC but they all like it a lot. My husband keeps trying to get me to swap him his '94 Jeep Grand Cherokee for mine. No way! I just like driving it. I don't care where. Who knows, maybe I'll encounter some probs but for now I like it a lot!

Never again

2.9
Bri on 01/08/2009

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

This was my first and last Ford purchase. I went with a newer and more expensive car hoping for better quality for my money, no such luck. I had the car no more than six months when the transmission went, costing me over two grand. Then just last month, not 6 months since the last time the transmission went again! Among many other problems this car has given me this has been the most expensive.

Needs Improvement

2.6
Morgan on 01/06/2009

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 4

AC makes rattleing noise, in the garage twice for check engine light. Gas mileage stinks. As soon as 36 mo. warranty was up, the rear grease seal on the rear drive began to leak. Cruise control works sometimes. Ford means fix or repair daily.

Not bad used

3.5
OKCsooner on 12/30/2008

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

My main regret was buying it right before gas prices went up, for 2 reasons. 1.) this thing is terrible on gas (15/19). 2.) I paid $10,000 and now a year and a half later can be bought here for $6,000. So far the transmission seems to be fine. I also have the false door ajar light and bells. The wheel bearing started making noise (50-65mph) and at $1,200 I'm not going to fix it. The body is good looking and the seats are very comfortable. I also like the 3rd row seats. Would probably sell for a better gas mileage SUV if I wouldn't lose $4,000. Would consider buying one if in great shape for $5,000. Mine has 113,000 miles so far and I've had it a year and a half.

Not a very good buy

2.1
bigrobrown on 12/11/2008

Performance: 3 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 1

Really regret buying this car. It was my first purchase and I was extremely excited about it and didn't think to ask many important questions. To be a V6 it got really bad gas mileage and maintance is insane. Have had it in the shop for serious repairs like two days after the warranty expired. It does look nice in my opinion but that's all this car has. Keep your money and buy something else

Problems with 2002 Explorer

2.6
Wade Troutman on 10/04/2008

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

Ford let my Explorer out of the factory with some strange problems. High beams stay on-can't fix without replacing steering column (don't use high beams, and if I forget and use them I have to disconnect the battery to turn them off). Replaced noisy wheel bearings at 70K. Power window motor on rear driver's side door out at 30K. Door ajar light on and off since 10K (gave up taking it to dealer after three visits). AC/heater floor vents leak. Transaxle seals replaced at 90K. Rear passenger side turn signal out at 100K. Lights work, but turn signal doesn't work. Clear coat started peeling on the passenger side of the vehicle in 2007. I am tired of the nagging little problems..

Not to my expectations

4
mosinoi on 08/12/2008

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I have a 2002 Explorer, which I bought in 2001, when the new line first came out. Transmission was bad from the time I took it off the lot, brand new. The dealer could not fix it, and last year 166,000 miles later I put in a new transmission. I also have the "door ajar" light problem, even though the door is closed. The driver's rear wheel bearing broke about three years ago, now the passenger's side broke, too, at 192,000. I guess for the mileage it has it has served me pretty well. But I was expecting to get a lot more from this care for the price I paid ($32,000). I would not buy a Ford car again, that's for sure. I'll go with the German imports.

Too many problems for the price

2.9
julz on 08/02/2008

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

Passenger window motor went out, cd's get jammed in player. One cylinder (think thats what its called) went out at 55,000. Then appeared a long crack in the hatch rear trim (and no it's not the liftgage that was recalled). Then at 70,000 miles I had to get my transmission rebuilt. My mechanic showed me the parts and told me they were crap. Trying to cut corners and save money I guess. Like Ford wasn't making enough off of $32,000. Then at 78,000 it happened again-and by the way I baby this SUV and do all maintenance as needed. Transmission again but this time my mechanic couldn't find the exact problem in the transmission- had to put a new catalytic converter in among some other parts. Geez

Decent Truck

4.3
Dave on 08/01/2008

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

We bought this truck used with just over 40k on the odo. Now have over 88k and it hasn't been too bad. Biggest problem is the 4x4 low stopped working. I haven't spent the money to get it fixed because I never use low range 4x4. Considering this was a first year redesign, it hasn't been too bad. The power is great. The third row is a nice feature. There is plenty of storage. I bought an 07 SportTrac because I was so happy with this Explorer. That being said, I think we are going to get a Honda Minivan next year because we need more space and the reliability/resale value/gas mileage is so much better. Overall, the 02 Explorer is a great family vehicle, just needs some minor tweaks.

Nice Vehicle

3.1
Bruce Frier on 07/27/2008

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 2

We have enjoyed this vehicle for over three years. It recently has developed electrical problems which include the "Door Ajar" light coming on when no doors are ajar; the anti-theft- alarm going off several times in the day and night for no reason when the car is locked giving us no choice but to leave the car unlocked; power windows randomly not working; and when a brief stretch of loose gravel caused the Control-Trac to go in to 4-Wheel- Drive-High we had trouble getting it to return to two-wheel drive.

No More Explorers For Me

3
Brian on 07/27/2008

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 2

This was my second Explorer. The first was a sport model and required a new transmission 250 miles beyond the warranty. The second was this 2002 fully loaded Limited V8 4x4 and I purchased the extended warranty. Around 300 miles short of the warranty expiring I had four valve lifters replaced and then a month later I took it in because the water level began to drop for no apparant reason. Cause: a cracked engine block and the whole engine needed to be replaced for $6K if not on warranty. I have driven Fords ever since I first got my license at age 16. My best car ever was a 1970 Mach I Mustang, but I wil never buy another Explorer. In fairness to Ford, my worst car was a Mercedes.

Be Careful Buying 02 Explorer XLS

2.8
FORGET FORD on 07/06/2008

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

This vehicle has been nothing but problems for me from day one. I am on the 4th set of hinges for the lift glass, with the first set breaking within a year and being told that I was lucky because it usually breaks the glass. Rear trim piece cracked do to manufacturing flaw and will not be fixed unless I pay. Transmission (XLS) has had problems due to flaw in design and had to have serviced. Luckily, caught problem before I had to replace transmission.

Do not buy

3.6
mbistoocool on 06/23/2008

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

Too many problems to recommend purchasing, trans, plug wires every year, oil pressure regulator, wheel bearings, timing chain tensioner, back hatch that cracked so many times don't bother getting fixed anymore, paint chipping on roof, many more. Very nice truck to drive and still love the look of it after 6 years, interior has held up very well. Too bad reliability is so poor. When it's not in the shop it is a great truck.

Another bad Ford

2.4
odd-job on 06/12/2008

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

I have a 2002 Eddie Bauer V8 Explorer, my second Explorer. Previous one was a 1997, and that one was much better. Ford came out with a new Explorer in 2002 that was much larger, more steady, but in my opinion, much more problematic. My transmission was replaced at 95k miles, the radiator was replaced at 90k miles, the car has overheated multiple times and left me stranded on the side of the road, the 6 disc in dash CD player sticks all the time and gets jammed, the transmission still slips, the rear seatbelts flap really loudly when the front windows are down, the driver's window motor has slowed down, the air conditioning is spotty, and the heater takes about 10 minutes to warm.

Piece of Junk

3.4
TThompson on 06/04/2008

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1

Tranmission problems at 84K, rack & pinion, radiator, rear axle, power window, rear wheel bearings, the list goes on and now again the tranmission is slipping. We need a new transmission at 145K. Love the look, love the drive, but it's a money pit. This is my third Ford and never again. This will be a fourth transmission. I guess one never learns, but this time that's it. Four strikes and you're out.

Good Car

4.9
AJackson on 05/14/2008

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought my Explorer on a lease return at 30,000 mi. Car has been great so far at 93,000 with no problems even with out reg. oil changes. Ford recalled the cracked liftgate. I would buy again.

What the ????

4.3
Brazil08 on 04/26/2008

Performance: 5 Comfort: 5 Fuel Economy: 1 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Have had problems with rear differential leaking since the first week we had it. It was used and past the warranty so we paid to have it repaired. It was leaking again in a month and is still leaking. We live overseas so I searched online for a diagram to match up with the Portuguese part terms to make sure I order the right things. I was shocked at the amount of websites I found with people having the same problem. Also had emergency brake removed last month and saw others with same problem. Radio has issues with CDs sticking and transmission feels like it's slipping. Have not had hatch crack. Squeeking sound from rear over bumps and in front when steering even though maint. is current.

PoJ

1.8
ghokester on 04/04/2008

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

This is a true Piece of Junk. Transmission went just after the warranty expired, 37K miles, cost over $3K to replace. Now it is starting to clunk again. Rear hatch cracked, which amazed me until I started noticing them all around town with the same crack. There is also a leak back there that lets water stream in regardless of the number of times I've had it repaired. Now its the rear wheel bearings that are singing to me so they need to be replaced, which the repair shop told me is a big job (read that expensive). Bought a new one in the early 90s that I drove 200K miles with a lot less repairs. If I could sell this lemon I would but the word is out, it's a PoJ. Need more space...

Blinded by Beauty

3.3
Jalen Jarrod on 03/08/2008

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 1

Not enough space to list my true feelings. Driver and passenger window motors fail. Driver and passenger rear wheel bearings fail about 6 months apart. CD player was the 1st thing to fail. Rear hatch was cracking. I thought that was a first until I came here. Transmission fails as it refused to shift into 3rd gear. Estimated repair cost was $1800-2200. Considered getting it fixed until I visited one of these sites. One person explained my troubles verbatim. He also continued to have problems after the repairs. Made a believer out of me as I traded the EB. I have owned Fords all of my adult life. When I trade my LS(great car by the way) I will never own another Ford. True story.

biggest mistake I've ever made

1.9
Debra Horton on 03/05/2008

Performance: 1 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

I would not advise anyone to own one of these unless you have alot of money to spend on repairs!

Very dissapointed

3.6
Going back to Chevy on 03/02/2008

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

We bought our Explorer less than a year ago and it's at the Ford dealership again to have the transmission overhauled. Fortunately the first time the dealership paid for the cost of the repairs since it occured within the first 30 days of ownership. This time some of the cost will be picked by the extended warranty company. What happens next year when something else goes wrong with the transmission? I wish I had read the reviews on the 2002 Explorer before I purchased it. I would have thought twice about buying it. Normally I would not have bought a car that was five years old, but it looked so good and drove great. Appearances certainly can be deceiving. I'm afraid to see what's next.

Don't buy this vehicle

2.9
debbie d on 02/27/2008

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 5 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1

I bought this vehicle because the 1994 Explorer we had was a truly great vehicle, so we gave it to our son and upgraded to the 2002 XLT. Big mistake! This vehicle has been nothing but junk. If you have to make a hard stop, the transmission slips and then the vehicle stalls. We have had this problem since we have had it. Eventually I will get a ticket for not stopping on a yellow light, but I crowd the yellow so the vehicle doesn't die. The back air makes a terrible noise if you turn it on. Now the 4 wheel drive has stopped working. This vehicle only has 60,000 miles and I wish I could scrap it. I understand this model is notorious for transmission problems. Ford should do a recall!

DON'T WASTE YOUR MONEY!

2.6
Cindy on 02/15/2008

Performance: 2 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 3 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 3

This vehicle has been nothing but a money pit; $2700 transmission, $500+ tires; $900+ roters/pads which rusted to something which drove the price; driver's auto window switch replaced $$; now my hatch back CRACKED! Have you ever heard of a car cracking?? When I found out other 02 Ford owners experienced this, it just confirms what a piece of junk this car is. Did I mention it shakes when it runs about 20-30mph...can't wait to find out what that is! Oh, and the 16-17 miles per gallon is outstanding (yes, that is sarcasm)

Great Vehicle

4.6
Brad on 01/31/2008

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Bought my Explorer with 20K miles on it. This is/was my second Explorer. All vehicles were 4X4. My first Explorer had in excess of 117K miles on it. Both Explorers had the 6cly in it. I towed a travler trailer through the mountains of New England and had plenty of power. I also towed a 22 ft boat. I have not towed with my second explorer. I've driven it from Canada to Fl. forging rivers, hunting, fishing, snow, rain, family vacations, Boy Scouts and have few issues with its performace. 161,000 miles on my current Explorer and it may be time to replace it due to transmission trouble. With that many miles who could complain? Only two questions? Another Explorer or an F150?

Love My Explorer

4.8
Alex on 01/02/2008

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I totaled my 2002 Chevy Blazer in December 2006 and that was the best acccident because I found my Explorer. This is car is the best and I couldn't ask for anything more. It is reliable, no major problems. Get the oil changed every 3 months and I'm all set. I feel bad for everyone that had a bad experience because this is really an excellent machine.

Happy with the Eddie Bauer

4.6
ExplorerMom on 12/22/2007

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

193,000 miles so I am not complaining! Second Explorer and the first got this same type of miles - just change your oil regularly. Some problems with the rear hatch - glass struts were recalled. Hatch cracked and was replaced at my cost although every other explorer I've seen out there has this same kind of cracking. Very comfortable car and got decent mileage - 16-18 on average.

Will never own another Ford

2.9
Tara on 12/10/2007

Performance: 1 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

Bought this car brand new off the lot with 79 miles on. Now I know why they were trying to get rid of them. First transmission was put in at 24k miles, second transmission put in at 64k miles and it's in the shop again with another transmission problem (second time this year). I'm out around $6000 with transmission costs and rental cars. This is really not worth it, stay away. Because of this problem (and a few minor ones) I will not ever own another Ford again.

Sad to say I hate it!

2.6
Olt07 on 12/07/2007

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

I purchased my first SUV after having a neon. Others advised me against buying the first year of a model change. I loved having the SUV for 4wd in snow. However, when your control module does not work, I lost the love quickly. I have had it for 24,000 miles after buying at 61,000. Replaced wheel bearing, EGR sensor, 4WD Control Module, Radio, Front Differential Clutch Pack and shortly a $1200 rear end. Now I need to figure out when the best time would be to ditch this hunk of junk! Reliability and Build Quality is absolutely crap. I cannot sacrifice that for any amount of comfort or beauty. Considering all of these problems are "common" I'd say-Stay away from the Ford EXPLODERRRR!!

Love my Explorer

4.8
Guillermo on 11/21/2007

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I use this truck only for roads trips and as family car. It has a very smooth drive comparing to other SUV's it also has one of the biggest V6 engines of its class the space for passengers and cargo is more than enough aven if you are on the last rear seat. Just to make shorter, great performance, comfortable interior, nice looking desing, built to last, all that you can expect from a Ford truck.

Prepare to spend on repairs

2.4
Kevin on 11/15/2007

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

Nothing but a money pit to keep rolling down the road. Purcahsed it with 19000 miles and have spent way too much to keep it running. Most problems are major expenses. Major drive train problems $$$$.

Bearing(s) Down

3.1
chennung on 11/04/2007

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 2

When I moved to the US in 2002, I was so proud I bought an American SUV, contrary to my friends who bought Japanese cars. True, the first 5 years were without any problem. Last month, noise from the front drew me to the dealer. Diagnosis: front AND rear hub bearings worn out, diff pinion and bearings also to be replaced -- total $ 2750. I wish I had read the reviews before...hub bearings issue definitely bearing down on Ford Explorer. If this is such a widely known issue, am not sure why Ford is not replacing it for free -- ...one would think that an SUV would have strong bearings. My second car which I bought this month is definitely not a Ford. Ford has lost its bearings.

2002 Ford Explorer

4.8
2002 Ford Explorer on 10/15/2007

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Traded 2007 Mustang GT for a 2002 Ford Explorer. I live in Kansas so I need a SUV for the snow! I am really amazed by the Eddie Bauer 4x4!

Well, its an SUV

4.1
schmitty17 on 09/15/2007

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

I bought my Explorer In June of 2006 with 71,000 miles on it. And now it has 120,000 miles on and it is Sept 2007. I have used and abused this car way beyond what any car should go through. And I have to say it has stood up pretty well, I have taken it on many many road trips. And it has only left my stranded on the side of the road twice, once dude to a dead battery and was in the middle of the Arizona desert and that almost killed but im still alive! And the second time was due to the transmission going out. I've had spent about 4 thousand on repars and up keep, but thats not bad compared to some of the explorer horrior stories. and the other major repair done was the 4WD had 2 all replaced

Design flaws apparent

3.3
Ravenayr on 09/08/2007

Performance: 2 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 2 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2

At 2 months we replaced the CD player which quit, then it was the ignition fell out of the steering column onto the floor, the master control for the power windows on the driver side caught fire, and the transmission and various sensors gone at 46000 miles, very disappointed in the overall reliability of this vehicle rearend and bearing are next and this vehicle though equipped for towing has never towed a thing, all miles are highway with some mountain driving which it did not handle in Rocky Mtns in summer, quit for lean fuel mix.

One of the best I have owned

5
Claude E. Piper on 08/19/2007

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This vehicle has been one of the best I have ever owned. Unlike what some extremist "greenies" have said about SUV's being gas hogs, this one is not! On longer trips while pulling a small travel trailer, it consistantly got 17MPG and on a couple of tankfuls it got 22MPG !! I would buy another one - no question!

Pay the Price for High Mileage

2.4
jm on 08/07/2007

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

Have put on 35K/year but at a price. First rear tie rods, then transmission, then rear wheel bearing, then front wheel bearing, then rear end, then emergency brake 2 times and now at 174K the rear end needs to be replaced (again) along with the rear springs. This is from the same company that makes the Crown VIC. 200K and going strong. My expecatations were too high for this vechile. When it was brought for major failure the dealership didn't bother to do any diagnostic work. Just replaced it. Now based upon what i have read here. I can see why!

Stay Away

1.8
Tim on 08/02/2007

Performance: 3 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 1 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 1

I purchased this vehicle and have had a lot of issues. Pieces of plastic keep falling off the car in different places. The seal around the doors falls off and leaks. I also had problems with both the CD player and the speaker system. Do not buy the extended warranty it is a joke. I was sold an extended warranty on a vehicle that was 5 years old and had over 40,000 miles and was later told that the warranty expired after one year. The dealership told me I was covered up to 100,000 miles, but it was completely untrue. Also, there is a deductible for everything.

Thanks for the Memories

2.4
Higgy on 07/24/2007

Performance: 1 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

Purchased new in 2002. I have 64000 miles and have had the follow problems: rebuilt transmission twice, two power window motors replaced, two cracks on the back panel of the tailgate, airbag sensors not working properly, cruise dontrol stoped working, paint on the plastic panels between the doors coming off, rear end rebuilt. Currently making noise in the rear end going 45 to 55 miles per hour. Sunroof rattles.

Sorry I bought one!

4.1
Abigold on 07/03/2007

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

I had wanted an Explorer for as long as I could remember. I bought mine when it was 2 years old with 35,000 miles on it. The first weekend I had it one of the handles for the back compartments broke. Within a week, a sensor went out. Was great for two years, and then started hearing weird noises from the back. I've had 3 wheel bearings replaced, additive added to the clutches and now they're saying a spring is cracked, the clutches need to be replaced, and the differential is shot. Total cost for all is around $2,500. This will be my last Ford. I'm moving on to Toyota!

Great car

4.4
Bill Carter on 06/12/2007

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought this car in 2003 with 19,000 miles on it. Knock on wood but it has been perfect! No problems with anything. I went to test drive a 2007 Tahoe yesterday and returned feeling like my Explorer was much easier to drive and will not be buying that Tahoe. I have absolutely no allegience to Ford or Chevy or anyone (my wife drives a BMW) but this car has been as trouble-free as my Honda was.

A Great Value

3.9
Donna (Dallas, TX) on 06/11/2007

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 3 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

I was very skeptical about owning a Ford due to all the concerns about reliability and depreciation. The newly redesigned Explorer definitely proved me wrong. This vehicle is a very good value for its price. It's not fancy, but very utilitarian (as an SUV should be). The fuel economy is actually not too bad for its size (I got 20.5 hwy and 15 local). Loved all the different compartments in the cargo area. Ride is somewhat truck-like but seats were comfortable and this was our "go to" roadtrip car. Didn't have too many problems with it except for the recall about the hatch (which was noisy over large bumps). Exterior clear gloss paint started fading around the windows after 5 years.

Good Car

4.5
Taylor on 06/07/2007

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

I love driving my SUV but it has been plagued with problems. All were fixed by the dealer under warranty. They gave us an extended warranty to compensate for all the problems. However, the transmission has been slipping for over a year and the dealership cannot duplicate the problem to fix it. I agree with the other posts. If Ford has had so many complaints about the transmission, they should recall it to encourage customer satisfcation and future sales.

Generic family traveler

3.6
MARKSS on 04/15/2007

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I have had my Explorer for a year now. It is very strong with the V8, but the down side is gas mileage. I get about 14mpg around town and about 17.5mpg on the highway. Everything works fine. There is nothing spectacular about my Explorer but it does what it was built to do, haul people. It isn't an offroad machine, but the automatic 4wd is great for Colorado winters. Really the only compaint I have is the flimsy back hatch piece just below the back window. I know many people who have broken that piece when closing the hatch window. I am lucky that mine hasn't broken yet. The 3rd row seat is surprislingly comfortable for short guys like me.

At Ford, Quality is Job None

3.1
Andrew on 04/08/2007

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

Stay away from the '02 Explorer. It's a repair bill waiting to happen. My last two visits were $1100 a pop, and this after having all of the regularly scheduled maintenance done at Ford dealerships. A major bungle by the engineers. From ball bearings to shattering trim, this things a mess. I wonder if Ford built it on the cheap in order to get business for their service depts. That's where they apparently rake in the dough. I'm done with Ford.

If quality is not an issue then buy one

3.1
Jack on 02/27/2007

Performance: 4 Comfort: 3 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 2 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 2

Today is a great day as I finally unloaded my Explorer for a new Lexus. I really liked the look of the Explorer however the parts quality is very suspect. Even though mine only had 50,000 miles the drivetrain acted as if it had 150,000 miles. How Ford could build a vehicle with such poor quality interior parts is beyond me. I guess that's why Toyota is eating their lunch.

2002 Explorer

4.8
Love My Explorer on 02/20/2007

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have nothing but praise! Sits 6 easily. I have a daycare and have 4 car seats that I have to load kids in and out of 3 times a day. I wouldn't have a different SUV! I feel very safe driving the kids to and from school in even the worst of our winter storms. Cold outside. Safe, warm and secure inside my Explorer. It also has the safety clips for the 4 car seats which is just another secure advantage for me. It has never let me down in over 3 years that we've owned it.

Becoming Disenchanted

3.6
BC on 02/11/2007

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Loved this vehicle when I first bought it. First sign of trouble after only 3 months - rear pinion seals were shot and leaked. Have had to replace 4WD computer and idler/air valve. Now, with 90,000 on the car & I am told 3 out of 4 wheel bearings have to be replaced. Funny how they all went at the same time. ABS light goes on & off, as does the 'service engine soon' display even though I am told by the dealer that the brakes are fine, and the service light is only a 'dummy' code. Paint is starting to come away in different spots near the roof line. Leather is coming off of the steering wheel and leaving bare spots. I bought this car because of prior reviews, but now wished I hadn't.

Definite Keeper

4.4
Tyson on 02/10/2007

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Great interior features. I have the dual temperature controls and stereo is excellent. I was pleasantly surprised by the fuel mileage for such a heavy vehicle 5600 pounds(18 mpg combined). Road feel was solid and easy to drive which is a wife factor.

Worst transmission Fords ever built

3
bottechia on 02/05/2007

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

My transmission first stated to delay going in reverse, you know the 3-4 second wait before it engages. Then the transmission would not change into second gear so I took it in to Ford. I was told I needed a new transmission at the cost of $3100.00 and I only had 38,000 miles on it. Ford knows with this many transmission problems with 2002 and up Explorer they should recall them to keep customers happy.

Transmission failure at 67k miles!

2.6
KHill on 01/27/2007

Performance: 2 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

I have always bought Fords, but this Explorer has really turned me off to them. At 67k miles the check engine light came on and within a day, the engine would not shift into 3rd gear. My mechanic has had a lot of 2002/2003 Explorers brought in for the same problem. (I guess Ford decided to try an enclosed transmission for these 2 years and found out it wasn't a good idea). Unfortunately they are not doing a recall because according to them it is not a safety issue. I think driving on the freeway without being able to accelerate over 20 miles an hour would definitely be a risk. So moral of the story is if you want to risk it and buy one, make sure it's got a new transmission. Sorry Ford!

Great Family Hauler

4.6
eaton on 01/26/2007

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

We bought our Explorer second hand 2 years ago and have been very happy so far. No unscheduled service trips. We previously had a 1995 Explorer (for 10 years and only one O2 sensor went wrong) and were looking for the same type of versatility. Huge improvement inside and we went from the 6 cylinder to the V8 for a small increase in fuel cost but much quieter and smoother acceleration.

Rear End Noise

2.6
panman on 01/14/2007

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

Rear end started making noise at 36K miles. Went to dealer with 36,600 miles. 600 miles out of warranty. $1200 rear end rebuild. Fought Ford and I paid $300. Started making noise again at 55K miles. Went back to dealer. Only wanted to sell me tires and brakes. I have driven it with noise for the past 50K miles. Ford knows they have a problem and they do not care. Wonder why they are in trouble and not selling cars?

Experience led me to FoMoCo

4.8
ED on 01/13/2007

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I have owned 3 Chevys, 5 Fords, 2 Mercurys, 1 Pontiac, 1 Oldsmobile, 5 Ford pickups, 2 GMC pickups. I drove virtually all until they dropped or were taken by ex-wives. A couple were wrecked. The last was a 1995 Ford Explorer that was ran into by a semi - and drove away although body damage totaled it. This Ford Explorer is the best vehicle I have had, not the newest, just with features (all of them work). Great to drive, reasonable on fuel, powerful performer, room for four easily, good all-around-home vehicle.

2002 Ford Explorer XLS 4WD

4.6
Damon Powell on 01/09/2007

Performance: 5 Comfort: 3 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is the first Ford Explorer I have ever owned and have been quite impressed with it. I was surprised at how easily the 4.0 liter engine pulled my boat and utility trailer. The Explorer is also quicker than I had expected. My only complaint (however minor) is the comfort of the front bucket seats on the XLS model. Otherwise, I find the Explorer to be a great value.

Very Bad Choice

3.5
dao on 10/17/2006

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Bought it new thinking that with the redesign I was a buying very good and affordable SUV. I was wrong. Had multiple problems with the back door (7 times), multiple problems with the rear air conditioner (4), with the co-pilots window (2) and had to change the transmission with 42k miles on it. It’s too bad that Ford wouldn’t back up this car on all these quality problems.

Don't make a mistake!

2.6
Mom of 2 boys on 09/15/2006

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 5 Exterior Design: 2 Build Quality: 1 Reliability: 2 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

We bought our '02 Explorer used in '04, thinking that since we were buying from a Ford dealer, we would have Ford standing behind its product. Wrong. The car looks good, but it is a piece of junk. The rear differential has been fixed twice already (at $1000 a pop), and it still has the roaring coming from the rear end that these '02 Explorers have become famous for. Ford really should issue a recall about this. If you do your research, you'll find so many owners with this same problem, and Ford won't fix it. They are simply interested in selling their cars, not having great customer service afterwards. Sorry to say, we're among the legions who have now sworn off Fords forever.

Transmission problems

4.4
lambdds1 on 09/08/2006

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Have had numerous problems with transmission.

2002 Explorer is a Lemon

3
fordjunk on 09/06/2006

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

When we purchased our 02' Explorer in '03, we were so happy we found an affordable SUV with plenty of room, power and comfort. Little did we know it was an ABSOLUTE LEMON! Luckily, we purchased the extended warranty that covered the MANY problems we had within the first couple years of ownership. The vehicle now has about 87,000 miles on it and the transmission IS COMPLETELY SHOT! $3,100 later, we are wishing we had spent the extra money and bought a Toyota.

My Troublesome 2002 Ford Explorer

4.1
Tom Martin on 07/26/2006

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

I take pride in maintaining my vehicles. But this has been nothing but trouble. At 45,000 miles, the transmission had to be rebuilt. Earlier, the rear end was replaced. At 50,000 miles, I try to start up and put in reverse to back out of drive. The gearshift broke off. Had to replace at over $1,000. I've had an Explorer before with very satisfactory performance, but this one...nothing but trouble. The dealer has been great. But bottom line, it's still a dud. Oh, by the way, seems I now have some sort of electrical problem. Odometer reading is so dim I can't read it. It comes and goes. How frustrating. I'm just trying to get my money's worth now before I move to Japanese brand.

Never Again

2.5
Disappointed on 07/21/2006

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

I thought this would be a great vehicle. Instead, we have had it in the shop at least 10 times. I am on the 4th transmission and it to is going. The back panel has broken numerous times, the dealership has to replace it several times when I take it in because they can't get it on without it cracking. The black paint around the doors is peeling - I was told that isn't covered in the paint warranty that we bought! The ignition had to be replaced twice because it wouldn't turn. We have had to replace numerous other parts on this vehicle. What I had hoped is to have a great vehicle for years - instead I'm stuck with a lemon.

The Last Ford Product I'll Ever Own

3.5
Rocko on 06/16/2006

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

The problems with this 4 door 4wd XLT started exactly 2 months after the warranty expired. First I took it back to the dealer for a recall on the back window. They replaced the rear window and when I went to pick up the vehicle the back window exploded into a million pieces. Since then the rear wiper motor, front wiper motor, driver's power window switch, front brakes, and 4 tires have had to be replaced. All the repairs came out of our pocket. The dealer and Ford's "Customer Support Center" were a joke. I've had Nissans before this and it looks like I'm going back.

2002 Ford Explorer

4
john on 06/10/2006

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

We owned several Explorers before the 2002 but this was by far the best handling and with the small V-8 had all the power we needed. The V-8 was less noisy than the high revving V-6 and was not much worse for mileage. The Explorer has plenty of headroom and the interior design is very user friendly.

great

4.6
zach on 05/26/2006

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This vehicle is fun to drive and can accelerate very quickly. It has a 5.0 v8 in it and can tow up to 9,000 lbs. It gets around 18mpg so gas isn't that great in it.

Transmission Terror

2.4
Jerry Van Sickle on 05/23/2006

Performance: 2 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Replaced transmission at 67,000 miles which cost $3,000 at Ford. There were several electrical problems that cost several hundred dollars out of warranty. Spend the extra money and get a foreign made SUV. You will save in the end.

I Love It

4.9
Tony on 05/14/2006

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Bought our Explorer brand new (our first new car) and have loved it ever since. We have even pulled our camper for one year; it weighs 5000 pounds. Works great for my wife; she does daycare and it has plenty of room to haul anything we need. We just love it.

Nice SUV, poor transmission

4
WRH on 04/24/2006

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

My second Explorer and my second bout with a poorly designed transmission. I like everything else about the vehicle, plenty of power, great auto 4WD system, comfortable, solid, tight, great in snow, and with the 3rd row seat, lots of room for our 4 teenagers. Rear axle seal needed replacement at 75K miles (minor expense) and rear wheel bearing needed replaced at 80K miles (major expense). I attribute these faults to the SUV's first year spent as a rental car.

A Fun to Drive and Satisfying Ride

4.9
Matthew on 04/15/2006

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have owned my Explorer for almost two years now and I absolutely love to drive it! My Explorer has the 4.6 liter V-8 and I would definitely say that it is powerful as well as useful for passing slow cars. Some of the reasons why I bought my Explorer were that I liked the plush leather interior, the two tone paint oxford white (body) and silver (trim), and the premium sound system that included a subwoofer. I am very satisfied with my Ford Explorer and would recommend it to anyone looking to buy a midsize SUV.

Cwilliam

5
c william on 04/08/2006

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Good performance, excellent for highway and commuter traffic.

explore with me

4.1
laura on 04/05/2006

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

In all I have had lots of fun driving the Explorer. It has awesome pick up and dependability.

Lesson learned

2.3
critter on 03/23/2006

Performance: 3 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

WE have owned this vehicle, with many problems. I noticed that the rear differential was not right from the start, but the dealership told us everything was fine each service. This is a known problem with this model year and warranty coverage is questionable. There are other problems known to Ford with this model and unknown to the consumer! We have 50K miles on it; 4 years old and now they surface after numerous complaints. I am not happy and will NEVER buy Ford again!

Very Solid SUV

4.3
x on 03/05/2006

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I love the practicality and cargo capacity. It is a very value-packed SUV, and is great for families and off roaders alike. It is also very smooth riding and reliable.

Built Ford....D'oh !

2.3
MLR on 02/23/2006

Performance: 1 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 2 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

Varied intermittent problems pointing to poor quality. Radio turns on with no key in ignition. Rear defrost bars in middle of window don't work. Interior is cheap. Plastic around window controls separates from door. Leather is more like pleathor. Brakes/backing plates made with cheap metal. Rusts easily. 4 wheel drive in to be repaired. Replaced transmission at 44,000 miles. Car has had two recalls. blah blah blah blah blah. Maybe I got the only bad one.

The Ups and Downs

4.5
Aaron on 02/16/2006

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

The truck is an eye catcher. All of my friends and family like the looks. The powerful V-6 is fun. The ride is so smooth, friends say "it's a long trip vehicle." There are a few downs though. The auto 4x4 is a good feature for people who don't know how to drive when things get messy. But for those of you that drive in the snow like myself, that feature takes away some of the joys of winter driving. I've noticed it sends you into a broad-slide (all 4 wheels break lose) when sometimes you need the tail to slide and the front to keep traction on the road (a 2wd benefit). Like the new TrailBlazer, they should incorporate a 2wd feature. My rear defrost button activates a door ajar light. What's that?

Tranny and Rear Differential Blues-20K in 4 yrs

2.9
John on 02/09/2006

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

Bought this wonderful driving vehicle new for around $29K and smiled. Rear differential and tranny failed at 60K: $1,300 for the rear diff, $3,600 for the tranny. Appealed to Ford to stand behind their product and correct these obvious design defects: Ford says "Sorry, out of warranty". Do a search on "02 Explorer Problems" and you can spend the afternoon reading about people with the same mechanical failures who received no support from Ford. Car is now worth about $9K trade in. I'm sick. Worst part is, this is a nice car ... if only Ford would stand behind it. This is my 4th Ford. As patriotic as I am, I will not throw more money into another depreciation dog with ridiculous reliability problems.

02 Explorer

4.6
blmackin on 02/07/2006

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

I really like my Explorer. I just don't like how hard it is on gas. I also do not like how hard it is to have access to the 3rd row seating. Having to lift that latch and the seat is a pain. I have also had a leak in my rear end already and my transmission is starting to slip at 70,000 miles.

In addition to my other review

2.5
CN on 01/31/2006

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I just walked outside last night to find my back hatch cracked in half by the Ford symbol. This is apparently an often occurrence with this model, but Ford will not pay to fix it even though I have the Premium Care Plan. I'm on my fourth transmission now (at 56,000 miles) and I forgot to add that the six CD changer broke right after I bought this SUV brand new. It's a pretty, comfortable, fun, lemon of an SUV. Hope others have had better luck because I will never buy a Ford SUV again.

Very Good Vehicle

4.8
Steve on 01/26/2006

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've had 2 recall items. No problems with the truck. Rides very well. Great handling and performance with the V8. Pulls like a champ. In town mileage isn't good, what do you expect from a V8 in town. Decent mileage at highway speed, drops off when pushing 80 on the interstate -- no surprise. Better than any other SUV I've driven or ridden in: Blazer, Trailblazer, Tahoe, Durango, Cherokee. If you don't want to deal with minor defects or factory recalls, don't buy a vehicle; take a cab or rent a limo.

Love It, But Very Unreliable

2.8
CN on 01/13/2006

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

I want to say that I do really like this car when it's working. Tranny went out at 30k and now again at 55k. When I asked the service superisor if it was my fault, I was told it is due to junky parts and that I could not have done anything to stop this from happening. Not a good sign. Other problems include back hatch rattling open constantly, water pump replaced, wiper motors gave out, paint between doors bubbling. Doesn't like to start when weather is between 30 and 35 F. Sometimes dies in reverse when first started. It is comfy, loads of room for those tall people, and decent gas mileage for a big SUV.

wow

5
nvelez on 12/24/2005

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

i love my truck. Roomy, comfortable, rides and handles extremely well; all the bells and whistles. Cons: Not the greatest gas mileage, but is getting a little better As the proud owner of my fourth Ford Explorer, I can honestly say the 2002 Explorer is absolutely the best model yet! New technology, great styling, 3rd row seat. Cons: Gas mileage, ugly key fob. I recently traded an amazing 230,000 mile Honda Accord for a brand new Explorer. The main reason being that I need more space.

Fixed Or Repaired Daily

2.4
james on 11/25/2005

Performance: 1 Comfort: 4 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

Rear passenger ball joint went at 40,000 miles. 4WD module went at 15,000 miles. Transmission went at 79,000 miles. Gear shifter snapped off column at 79,500 miles. Automatic Idle Control went at 81,000 miles. Power windows sometimes work, sometimes not. Keyless entry key pad works sometimes, not always.

Ford Exp. Limited

4.5
Kelvis on 11/22/2005

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Great SUV to have as far as the space, look, and comfort. I think this is a great vehicle. The only concern I have is that the truck runs very loud as far as the engine is concerned. Everything else to me is great!

Electrical Demons

3.9
ttjunkie on 11/15/2005

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Love my Explorer except for the electrical demons! The power lock on the drivers side only works when the car is turned on, the lights under the outside mirrors stay on for way too long, sometimes the brake lights and interior lights stay on after the car is turned off. All that being said, there's so much space and Ford did a good thing when they added the third row. Thinking about a 2006, but since the resale on the 2002 is low, don't know if I can swing it!

Ford Review '02 Explorer

4
dan on 11/11/2005

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Comfy on highway. Great in high snow. 210hp is a little weak, high revs, transmission slip, smooth ride, oil turns black faster than normal.

Useless worthless piece of Junk!

1.1
Joe monti on 10/22/2005

Performance: 2 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 2 Interior Rating: 1 Reliability Rating: 1

More than 10 recalls on it as of today. One problem after the other one. Had more than 10 trips to the dealership. Nothing but trouble. Will never ever even think of buying another Ford product.

$2,300 in Repairs

4
Jennings on 10/21/2005

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I purchased mine used in October 2004. Put 11,298 miles on it. I had freeze plug corrode out & my warranty would not cover them; they claimed I had improperly maintained the vehicle which I have documentation to prove otherwise. Anyway, I had something else happen right as I was leaving the mechanic from having the freeze plugs fixed & the motor blew within 1/2 mile. Had to put whole new motor in it out of pocket. Have been without the vehicle for 3 weeks now. Had been to a Ford service department in town in Aug. & they did not notice coolant was "rusty" when inspecting it. Make sure you keep an eye on coolant color, even if its not "time to check it" so you don't have costly repairs like me.

Think Twice

2.8
Kevin Kolff on 09/08/2005

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

I have owned three Explorers since 1991 and I can guarantee this will be my last Ford Vehicle. I have had so many problems with my 2002 Explorer, where do I start. AC went out at 38K, tranny replaced at 60K, rear tailgate plastic strip cracked at 39K, clear coat on all plastic parts gone, interior door material coming unglued, power steering pump replaced 71K, power lock motor replaced 66K. These are only the major problems; the list of the smaller problems is too long to list.

100% RELIABLE

4.3
JT on 09/01/2005

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I bought this Explorer new -- my first Ford. Loved the looks of it. I now have 69,000 absolutely trouble free miles -- some towing light trailers. Got over 50,000 on first set of tires. Other than pads and oil changes it's never been in the shop. Best of all, not one squeak or rattle even after 69k miles, and I'm paranoid about rattles. Interior design is a bit hokey but everything looks and works like new. In fact, the whole vehicle feels tight like new. I wish mileage was better for a V6 but I can live with it. I usually sell at around 75K miles but I'll keep this till one of us drops. I wouldn't hesitate to buy another. No, my last name is not Ford.

getting tough to keep buying American!

4.1
Kilbrie on 08/24/2005

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

I bought my Explorer with 19k on it. The front bushings were replaced as well as a spring tensioner on the timing chain (it sounded like a diesel above 2500rpm). But these were covered under warranty so I was fine with them. Then at 44k, the transmission took a dump! Thank goodness I had an extended warranty but I still had to deal with the insurance company and the transmission shop ... 6 weeks later my truck was done. Now the rear end is humming quite loud and the transfer case is leaking somewhere. The wind noise is getting worse every day. I had a Taurus wagon that had over 200k miles on it and had less wind noise and no leaks. I keep vehicles for a long time ... but not this one!

Buy a chevy !!!

2
nick from nj on 08/16/2005

Performance: 2 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

I thought I was the only person with transmission problems. The dealer acts that way !! Has been back 3 times for trans slamming and shuddering, still not fixed !! I am glad I purchased the extended warranty, even with 0 % financing you can not keep up with depreciation so you can trade them in. I will bite the bullet and lose money so I can trade it in before warranty runs out.

No major problems either

4.4
Happy too on 08/09/2005

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I have to agree that many people that do not have problems do not post, however I am shocked to see all the negative ratings. I have had my Explorer for 3 years now and it has been in the shop twice for a very minor cosmetic issue, nothing engine related. Ford didn't charge me a dime either time and they were both past warranty. I have 92,000 miles on my Explorer (I drive a lot of miles as you see) and I have been nothing but happy with it. The only reason I am on this site is to look at cars for better gas mileage. I have no intention of getting rid of my Explorer.

Good Vehicle

4
Lori B. on 07/30/2005

Performance: 4 Comfort: 4 Fuel Economy: 1 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Minor problems, fixed under warranty, rear axle seals needed replacing, shocks needed to be replaced after only 1 year, aside from those issues, it's a really great vehicle. Tried to trade it in for a new one. Market Value is incredibly low, couldn't trade it in. I guess I'll have to keep it. Sorry FORD, no new sale here.

Do Not Buy

2.9
DoNotBuy on 07/28/2005

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I love/Hate this vehicle. It drives great it handles very well and it looks good. But I am sick of things going wrong. The AC lasted a month. the back glass dam near fell off. The child locks would trap people in the back seat. An engine sensor died. the passenger window whistles. An idler pulley bearing went out and threw the belt. The drivers seat is loose and the dam black panels between the side windows are fading out. If I would have know this I would not have purchased this vehicle.

Great Vehicle, No problems

4.5
JKT on 07/23/2005

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Bought used with 33,000 miles a little while ago. Great family vehicle, love the 3rd row seat. Gas mileage for SUV is acceptable, compared to OTHER SUV's. Interior is well appointed, heated seats great, interior os sturdy. love the factory subwoofer. Exterior is fine, but plastic molding around foglights made cheap. Have to replace all 4 disks and pads already. Would buy again.

Nice Vehicle

4.5
DMN on 07/21/2005

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Moved up from 2001 Sport Track, appreciate added and updated comfort. Rear seat awkward to enter/exit, a little hard for regular folks. Engine and driveline excellent, brakes and steering exceptional. Clean style, a little upmarket and more capable Honda Accord. Use vehicle for business travel in Colorado, Wyoming, Montana, Utah and appreciate safety of 4 wheel drive.

Poor Performance

2.9
Frank Cuca on 07/21/2005

Performance: 2 Comfort: 3 Fuel Economy: 5 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

Beware of 2002 Ford Explorers with new rear suspensions. After numerous trips to the dealership, the noise was corrected with replacement parts. Now that the vehicle is three years old, the noise is back, and is not covered by the original warranty. It seems the aluminum housing used in this model, rather than the traditional cast iron, has created the problem due to expansion and contraction with heat.

Ford Explorer XLT

4.6
laneyrae on 06/25/2005

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

The only problem I had in over 50,000 miles was the sensors on the 4WD - they had to be replaced once and cleaned several times.

Ford Explorer = Absolute Junk!

2.9
Steve on 06/21/2005

Performance: 1 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 1

An absolutely horrible vehicle from the start. This 2002 was actually a replacement for a 2001 that we went lemon-law with. The 2002 started off with a defect in the rear hatch, the plastic cracked. Then over the past year the following have been replaced: all 4 Rotors; all 4 sets of brake pads; the e-brake cable; the 4x4 transfer case; the transmission (yes, transmission!); the rear axle seals; need I continue?

Powertrain is terrible

3
Randy on 05/27/2005

Performance: 2 Comfort: 5 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

My '02 has had a leak in fuel line, new cat converter, fly wheel in transmission, clutches in differential, blower motor in air conditioner, front power seat motor, had to turn rotors at 20k miles. This thing is a lemon. Stay away. I can't afford to keep it and the TMV is so low now that I can't afford to sell it either.

READ this BEFORE you buy

4.4
Donna on 05/01/2005

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 3 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

I LOVE my Explorer, BUT, beware before you buy one. Make sure you buy the extended warranty as mine expired in 3 years. I have only 26,900 miles on it and here's the diagnosis I just got from the service department. It needs drive chain replaced at a cost of $878.00. It needs clutch packs in the rear end differential at a cost of $800.00. It needs solenoid packs in the transmission at a cost of $800.00. It needs a fuel dampener at a cost of $240.00. WHAT on EARTH? I drive and maintain my vehicle as well as I did my own children. Ford engineers aren't doing their job. I was told they recalled the '97-'99's on the drive chain but apparently they didn't fix the problem for the future ones.

Michael's Review

4.8
michael on 04/06/2005

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

The vehicle rides well and has plenty of cargo room. Would like it better if the back seat would fold completely down instead of leaving an angle. I like the gas mileage but would enjoy a higher one.

Used to like Fords

1.9
Give Up on Ford on 03/29/2005

Performance: 3 Comfort: 2 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 1 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 1

I've had problems with my 2002 XLS since I purchased it. The rear gate would not latch and they had to replace the whole gate. It took All American Ford a week to do that. Front driver side door leaks when driving on highway during rain shower. The transmission constantly slips and thumps in and out between gears at low speed. Noisy cab at speeds in excess of 55 mph. The interior dash lights come on and off for no apparent reasons. Dealership claims there are no problems. I don't like the cheap plastic bumper. It is like a bug magnet. Not very roomy interior for a driver that is 6'4" either. Overall, I had a Ford pickup truck before the EXPLODER and I think that mechanically, Ford missed it!

Fun Ride

4.8
goseaski on 03/13/2005

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

One nagging problem with moon roof leaking, three times to dealer for repair. Better then it was, still drips on a few occasions.

Still going strong

4.8
Doug on 02/24/2005

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I purchased my XLT 4x4 with 70,000 miles two years ago and I have had no problems. I have done the routine maintenance and all is good. Be sure to rotate tires every 5,000 miles, otherwise vibration ensues. Engine stronger than my old Cherokee, decent mileage even with my lead foot. Great in the snow and dirt. Very good looking, and pretty quick.

Very Pleased

4.8
curtk on 02/22/2005

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This vehicle has been very good to me. The only possible drawback is the level of service I received from the dealer. They seem to have trouble getting the few fixes that I have needed right the first time. Luckily, I bought an extended full service contract on the vehicle, which I've probably broken even with for service repairs and oil changes. ($890/3yrs)

Great Family Vehicle

4.6
Rocko on 02/21/2005

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is a very good reliable family vehicle. Goes in snow in Northeast PA without difficulty. The deal beat the competition by thousands. We probably will buy another in a few years.

wish me luck!

4.8
eric tangert on 02/17/2005

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I sold a '94 Explorer with 140,000 trouble free miles so I could get a 2002 model. I like the styling and the smooth shifting 5R55W transmission. I bought this truck used with 49,000 miles on it, so it shows a little wear, but the price was right so I went for it. The 4.0 OHC V6 runs great and everything works and is tight. The rear gears whine a little at speed but I understand this is a common complaint. As I own a transmission repair facility, correcting any drivetrain problems should not be an issue for me. I would recommend an Explorer (used of course, love that low resale value) to anyone who wants a nice truck at a great price.

Disappointed in DC

2.6
JRob on 02/09/2005

Performance: 3 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

Rear end noise caused the dealership to replace 2 axles and a drivetrain. Now they tell me my tires are "cupped." After reading other reviews I think this is a more serious epidemic. Plastic exterior on rear hatch cracked with freezing rain. ABS parts failure. Bubbling interior door panel fabric in cold weather. My wife threatens to leave me if I ever buy another Ford.

Love and Hate it

3.4
WHITFOC on 02/04/2005

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

I have had a '98 and an '02. I have had a number of problems with the '02. The rear seals and wheel bearing have been replaced twice, 10K miles apart. The transmission has been in four times. The filter assembly changed twice and now it is in for a new tranny at 43K. Luckily I paid for an extended warranty. Life span of rotors is horrible, same as '98. Sunroof, front wheel bearings, and driver's seat cover replaced. The truck is great. The reliability is horrible. This will be the last Explorer. Too bad they can't make quality job 1 anymore. First model year, but should not have had this many problems.

Never another Explorer

3.3
Bill on 01/29/2005

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

This is my second Explorer with a bad transmission, the first one was a 1996. When I wanted to have the tranny fluid changed my Ford dealer told me it wasn't a serviceable item. Funny, the owners manual says to change fluid every 30K miles. Also, at 75K miles the back wheel bearing went bad. I also had to have the rear axle seals replaced at 60K miles since I was leaking axle fluid on my garage floor. Brakes wear quickly as well. Too many problems to consider this vehicle dependable and/or economical. Will not buy or recommend another.

2002 Explorer

2.1
Carl McClary on 01/22/2005

Performance: 2 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Unacceptable reliability from the start, beginning with malfunction of a/c vent linkage from floor to face, steering linkage rattle (replaced), leakage from map light, brake light switch, dealer spark plug malfunction, and poor transmission handle functioning. Have taken this vehicle in for repair far too often.

Four Time Explorer Owner

3.9
MLF on 12/23/2004

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

I have owned four new Explorers: '94, '96, '98 and this 2002. Always liked the size, perfect for my needs. Never had any serious issues and up until recently, the 2002 was by far my favorite. Much better ride and handling. However, have had emissions problem that dealer & Ford can't seem to resolve. Exhaust has had strong sulfur smell that is intolerable. Dealer claims to have resolved now. Also, just had 4WD control module fail. Warranty repaired. They rented me a 2004 Explorer while mine was in shop; transmission very, very jerky. Always been loyal customer but beginning to lose faith and confidence in Ford Explorer. Since out of warranty, considering trading to different brand.

Exploder

2.6
lastchance on 12/06/2004

Performance: 3 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 2 Build Quality: 2 Reliability: 2 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

List of repairs under warranty 1) Rear ABS sensor 2) Gasket around thermostat 3) Rear Differential 4) Pitted rotors 5) rotors out of round. Poor quality is the norm with the Explorer. Only benefit is Ford dealer/customer services does seem to care and has been very helpful.

Done at 3 years & 75K

2.9
smi6375 on 12/03/2004

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

Lots of problems. Transmission lurches, rotor failures, rear hatch latch, poor CD player, dashboard electronics failures. Now electrical problems causing the car to die hard on the road. Took the dealer 3 days to find & fix a number of electrical problems due to worn/corroded wires & contacts. Yikes! This after only 3 years & 75K on hwy and in garage. Selling it while I still can...

Good not great

3.6
Cakeman on 11/24/2004

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 4

Good reliable vehicle, nice ride, plenty of room for packages and large items. Good all around, nothing exceptional.

Solid SUV

4.6
jlongn01 on 11/08/2004

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Has a nice ride with decent acceleration for an SUV. Good interior space - the third row seat is a nice feature although it doesn't fold completely flat which is a little annoying. Is a good tow vehicle and has been reliable.

Not So Reliable

2.5
mnmatches on 10/22/2004

Performance: 4 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

- 5 trips to the dealership because of faulty ABS parts. - Flakey transmission (it sometimes does not pull into neutral when stopping and nearly kills the engine) - Good inital braking ability but VERY poor lifespan for roters (second pair in as many years of ownership)

Terriffic Truck

4.5
grmsky on 10/19/2004

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I have nothing but good things to say about my Explorer. I feel very safe in it which is very important when traveling with babies. I have never had anything go wrong with the vehicle. It drives great in the snow and even with AWD, I still get about 18 mpg around town as I don't do much highway driving.

Never Again!!!

2.9
prat on 10/05/2004

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 1

I took it into the dealer 3 times in the first year for transmission problems...hesitation, thumping noises, among other things. They were unable to find anything wrong any of the times. They acted like I was crazy. The week after my manufacturer warranty ran out (I did purchase the extended)the vehicle was almost unbearable to drive due to hard jerks, loud thumping noises and extreme hesitation, so I took it back again. Imagine, they found it this time! They had to send it "out" to a transmission place for repair! Of course now it cost me $500 even w/ext. warranty! It drove well for 1 week. I could go on and on but there are numerous other issues as well.

Should of Kept the JEEP

3.3
raven on 10/01/2004

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 3 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3

Ford 2002 eddie bauer 4x4 v-8 . Won't go into park with ease. Jumps out of park. Rattles in the driver door. Sounds like valve is sticking. 2 dealerships have done nothing to fix the problems. NEVER AGAIN will I Buy A FORD.

Quality is NOT #1

2.5
egarces on 09/28/2004

Performance: 4 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I have owned mine for almost 3yrs and have had many probs. w/it. They tried fixing the a/c five times before they replaced the entire system. Now I have a rattling noise under the hood and it's taken 3 trips to the dealership and it is still not fixed. The seats are horrible in the rear AND front, no comfort what so ever! Storage space is great and good sized SUV. The back window opens up if you don't want to lift the entire rear door, but I have a crack in the plastic that covers the rear window. Some times the rear window requires more force to shut it and it will take 2 or 3 times to close it before it finally closes.

Ford Help!

3.6
ober1 on 09/18/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

I purchased this E.B. Explorer 6/2002, for my wife who only drives it to the office and back home. 9/04 it only has 16500 miles. Many under warranty problems such as window motor, water pump, belt tentioner, rear lift gate split down the middle,rear air conditoner problems, hood paint bubbling up,leaking right rear shock,defective rear compartment latch, all outside plastic (black) molding had to be replaced due to pealing, third brake light defective. I hope that F.M.C. opens their eyes to the many problems. Other than the above problems my wife loves her Ford Explorer and will not let me trade it in.

I love my Explorer

4.6
ally711 on 09/15/2004

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I am very happy with my exporer

Nice truck/SUV, but worried

4
mikeiver37 on 09/05/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Really a nice package for the money, but worried about long term ownership. Recently had rear end replaced @ 34,000 (under warranty). Seems these things eat a rear end every 30-40K. Ford dealer acted surprised, but Internet bulletin boards are full of this problem. Also, took 2 full weeks to repair. Managed to get a free rental car after first week, after throwing a fit to Corporate customer service. Guess that is one way to ensure buyers get the extended warranty. Not sure I'd buy another one.

No more Fords

2.5
casasmith on 08/22/2004

Performance: 3 Comfort: 3 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

We have had transmission problems, rear differential problems, leakage problems with back window, and door lock problems and that is all I can remember at this moment. No more for me!!

Top Notch

5
Cherryb88 on 08/08/2004

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This vehicle is top notch. The handling and comfort are incredible. The gas mileage is comparable considering the vehicles weight, engine type, etc. For those who complain about gas consumption, purchase a 4 cylinder compact car and sacrifice the luxury and class of the Explorer. Overall, I am thrilled. I was a devout Grand Marquis driver until I drove the Explorer. WOW! Ford, you continue to have a happy customer!

FORD HATER

2.4
FORDHATER on 08/03/2004

Performance: 1 Comfort: 3 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 3 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

WHERE SHOULD I START? OIL LEAKS I HAVE HAD 3 OF THEM ALL FROM THE SAME AREA. THE BACK WINDOW EXPLODED AND CAUSED DAMAGE TO THE REAR GATE, ALL JUST BY CLOSING IT. THERE IS STILL A HARSHENGAGEMENT/STUDDER WHEN ACCELERATING. AND FORD'S CUSTOMER SUPPORT SUCKS. IF YOUR LOOKING TO BUY AN EXPLORER YOU SHOULD THINK AGAIN

No major problems here

4.6
Happy With It on 07/30/2004

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I think the reviews are pretty tough on sites like this because more often than not, it is the people who have problems that seek out to put up a review. Anyway, love my Explorer - just right size, not to big or too small. Tows like a champ with the healthy V8. Only two minor issues - squeaky front suspension and the airbag warning light came on. The dealership replaced the bushings on the front suspension and replaced a sensor for the airbag - no problems since! I think the transmission definitely could be improved. I sometimes find it slipping into gear after moving from park to drive or reverse, but once again, not the end of the world. I'm happy!

FORD!!!!! Fix your transmission problem

2.9
K. Cimmy on 06/28/2004

Performance: 2 Comfort: 2 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

Reading other reviews on this and other Ford Explorer models, confirms that ours was not a fluke. The dealer couldn't understand why we had transmission problems when Ford never acknowledged anyone else having problems. I thought maybe we had bought a lemon. Come to find out, there are a lot of lemons out there. To bad for Ford.

Great for city driving

4.3
GW Carro on 06/23/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 3 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I have ahd my Explorer for almost three years now. I have found it to be a reliable and versatile vehicle. The engine is a little noisey. The front end quality is poor due to plastic parts in the bumper area and headlight area. The Explorer offers plenty of room and easy access to loading and unloading cargo. Gas milage is average, with approx 20 mpg on the road. I have noticed several rattles starting to appear in the front of the vehicle, which is irritating. If I had it to do all over again, I would probably opt to buy the larger Expedition V8 or the Chevy Tahoe.

Very Disapointed

3.9
Disapointed Ford Fan on 06/21/2004

Performance: 1 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 4 Reliability Rating: 5

I'm very disapointed in what the Ford engineers did to an awesome SUV. This is my third Ford SUV. They ruined the Explorer. It has car mirrors instead of truck mirrors. HELLO! IT IS A TRUCK, IT SHOULD HAVE TRUCK MIRRORS! Now in order to sit up high, you have to raise the seat all the way up, but then the rear view mirror gets in the way. I now HAVE to drive the recommended speed limit on a clover leaf. If I don't, I can feel the SUV lose traction. Teach people who are used to driving corvettes how to drive an SUV instead of giving a knee jerk reaction to the bad roll over publicity!!! People who knew how to drive trucks & SUV's weren't the ones rolling it!

Probably not with the $$

3.5
Roadtripper on 06/19/2004

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 4 Reliability Rating: 2

Several issues from the start, power seats broke, stereo didn't work, moon roof track broke, auto seat adjustment broke and this was all with the first 5,000 miles. Power steering replaced at 20,000. Purchased extended warranty to 75,000. Started taking to dealer at 56,000 for sound of gear grinding. Dealer unable to locate problem for 5 visits. At 75,500 dealer locates problem and refused to cover, new differential, $1,000. Ford states it is up to dealer as to coverage. Automatic transmission needed replaced at 76,000. Probably 80% of driving is highway. Not a dependable vehicle.

Do not buy this car!@!@!

3.5
v8 explorer on 06/04/2004

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 2

We bought our Ford 2 years ago and we had to replace the front bushings,the cluster(odometer) and the back seat window because it went bad. My car is back in the shop because the transmission is slipping. Of course there is nothing to do about the transmission they say and that I need to spend 160.00 to change the filter and fluid. It isn't due for that. So I guess I will wait until it totally breaks down. I would never buy this car. I am going back to my Tahoe when the 100,000 mile warranty runs out. I have to keep it until then.

Skip this vehicle year (2002)

3.5
CMJBJT on 06/02/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Currently have 25,000K. Vehicle nothing but a headache. Problems with drivetrain - shifts hard and vibrates. Ford already replaced all 4 tires at not charge (tires replaced at 23,000K), still can't fix vibration or shift problems. Interior flaws - ticking sound in front dash. Ford can't fix that either. Hatch replaced once already. Still leaks and doesn't close flush. I love this vehicle but without the problems. Don't buy this model year. Also, if you have dogs, don't get the 3rd row seat. Dog keeps falling between the 2nd and 3rd row (with the 3rd row folded flat). Dog manages to slide the panel back every time and fall in. (I have a lab.)

listen to the consumer!!!

1.8
exploderdriver on 05/28/2004

Performance: 2 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

This vehicle has had numerous problems similar to those mentioned throuhout these consumer reveiws (transmission, rear-end noise, back glass, etc...) Obviously these are common problems; however, Ford or any of their dealerships will admit to any of them, or try to fix them correctly. A few recalls would solve a lot of problems! By the way...if you live in Knoxville, TN....stay away from Lance Cunningham Ford, and Ted Russell Ford! Their service dept's. are the pits!!!

The worse car anyone can buy

1.4
Disappointed custome on 05/16/2004

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 3 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

I bought this vehicle 8 months ago and let me begin by telling you how terrible this vehicle is. Since October, my braking system, shock system, rear air conditioning, timing belts and finally the torch converter have all went bad. Everything listed had to be replaced except the torch converter the Ford dealership is refusing to correct the problem. I purchased this vehicle with 22,000 miles and quite frankly this car is a piece of dirt. I am currently seeking to buy a Jeep Cherokee and love it so far. Just in case anyone reading this in the Knoxville area DO NOT do business with Ted Russell Ford.

Love my Explorer

4.9
gails on 05/10/2004

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

One of the deciding factors when choosing this car was the 3rd back seat. Although it does not offer a lot of leg room and requires a bit of climbing to get into, it is perfect for kids. The kids can easily climb in the back and the adults can sit in the rear seat confortably. This vehicle has proven to be very reliable. I have experienced a couple of hiccups thoough, in the past 27 months or so. I had to replace a switch for the passenger side window (it fell in the door), the a/c adaptor plugs aren't working but I have not fixed yet, things like this. But nothing major.

Big Ol Lemon

1.8
michigander on 05/07/2004

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Bought the 02 XLT used and within a month started to experience serious problems. Dealer (Scott McNamara) indicated it went through a detailed inspection. Have replaced both rear wheel bearings, front left wheel bearing. On a long road trip experienced loud noises and two independed dealers found problems with front and rear stabalizer bars, front and rear control arms, serious leak from oil pan and others, car was not drivable. Our cost would have been a total of $3000, over two months. Dealer did not back up this vehicle so we dumped it. Will never buy another Ford product. Quality is not job one with them.

Like a lot!

4.5
Rave on 05/01/2004

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Fun to drive for an SUV. Very functional for variety of uses - around town, towing, hauling.

Explorer

4.8
Freddie Mack on 04/22/2004

Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Doesn't have all the fancy buttons but very practical with a great engine.

Ford Explorer XLT 2002

3.9
mynamesmegan on 04/21/2004

Performance: 4 Comfort: 4 Fuel Economy: 1 Fun To Drive: 5 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 5

I love my ford explorer, dont get my wrong but the gas mileage is terrible, especially with the prices shooting up!

Chevy Guy

4.9
Chevy Guy on 04/15/2004

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I finally gave in and bought this Ford SUv for my wife and kids. What a surprise and pleasure it is to drive. the V8 is almost too powerful for what I need but great to have when you need it.

Love It! Love It! Love It!

4.6
jo jo on 04/08/2004

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I had been looking at this vehicle for about 3 months before I bought it. Now that I actually own one, I'm so glad I purchased it. It is very comfortable and quite quick for a V6 which I own. I wish it were a little better on gas, I guess the only difference I would make it buying one new is purchasing a V8 rather than the V6. However, I have no reservations.

Just what I was looking for

4.5
Tom H. on 04/02/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I just purchased this vehicle yesterday. Love the new design. Much more room overall inside. Comfortalbe seating all the way around. *I read one of the reviews about the rear window exploding. Thats my only concern.

Love it!

4.9
syd on 03/26/2004

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love this SUV. Had a '97 Explorer and got an '03 Pathfinder. Pathy didn't serve us well as a family car with a kid and a big dog always with us. There was no room for our stuff. The '02 Limited is roomy with a big back seat and the third row seat couldn't be easier to put up and down. It comes with a lot of standard features that are a big bonus. I love the ride and the way it holds the road, it doesn't feel top heavy in the turns. We feel very safe in this car.Gas mileage isn't bad for a car this size and a V8. Will drive this car as long as it has life in it.

Bye Bye, Pathfinder...

4
Wetfly on 03/26/2004

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Traded in our 03 Pathfinder for a 02 Explorer Limited. My wife says the Pathfinder seemed like a toy compared to the Explorer. We feel much more secure in the Explorer. Fairly smooth, solid ride, comfortable seats, awesome traction control, and tons more room than the Pathfinder. 3rd row seat is roomier than I expected. Interior plastics and trim seem a bit cheap, but everything is laid out well. Good vehicle for a small (but growing) family.

Worst New car that I've owned

2
gmack on 03/16/2004

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 2 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

The car has spent almost as much time in the shop as it has spent in my garage I have the 4.6L V8 which in my opinion is a POS. The motor knocks and ticks and Ford is refusing to fix it.

CLUNK TRUCK

4.1
DAVE (KENTUCKY) on 03/03/2004

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 4

AFTER PURCHASING THE EXPLORER I NOTICED A CLUNKING NOISE AND A HOWLING NOISE IN THE REAR END THAT WOULD DRIVE YOU CRAZY. THE TRUCK HAD 45000 MILES ON IT. WITH NO EXTENDED WARRANTY I PAID $1200 DOLLORS TO GET IT FIXED,WELL PARTIALLY FIXED, IT STILL HAS A CLUNK AND A SLIGHT VIBRATION WHEN TAKING OFF. IF YOU BUY ONE "GOOD LUCK". DAVE (KENTUCKY)

2202 ford expl

4.5
jws on 02/26/2004

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Fun to drive. Have taken 3 long trips very comfortable, smooth ride but solid. Strong engine (V8) but am slightly disappointed in fuel econ 14.5 town 18 highw . Like the interior appointments easy to read insturment panel. Will buy another

Great Truck for ear plugs

3.6
craneman on 02/24/2004

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

My 02 XLT 4x4 now has 23k on it after the third trip to the dealership the drivers seat belt still does not retract properly and ends up closed in the door most of the time, This SUV has the 3:71 ratio..from 50-59 mph it screams.Been looked at and "fixed" twice and I was told by dealership that Ford is now trying to address the problem..hmm I guess Ford didn't manufacture cars with rear differentials until 02. I have been a faithful Ford customer for over 30 years..now I have come to see why others are buying imports..one word QUALITY..Ford just dosen't have it.

Love the improvements

4.8
DeputyDan on 02/21/2004

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I had a 1993 Explorer and got unbelievable service from it. Changed to a 2002 after searching for a car but just couldn't find anything that we liked as well as our old Explorer. Am running the XLT with V-8 and love the power and ride. Did have the "shattering" lift gate panel problem but dealer fixed it. (They had a service bulletin explaining the problem) Dealership has been great with follow-up since sale. I don't know if all Ford dealers are as good as mine but mine is great. I haven't run it a full year yet but love the ride, power and auto 4wd. Puddle lighting is nice and overall a nice looking ride.

More trips to the shop than I expected

4.3
DML on 02/18/2004

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

In two years I have been in for service many times.Every 2 months it just won't start until the 3rd time and has even died while in drive a couple times-no fix yet,had the A/C blender replaced-it was either really hot or cold,backdoor child lock was stuck on lock-couldn’t get out from inside- replaced,rear window motor went out (maybe used 10 times)-replaced, and I just had the half shaft replaced.I buy new to avoid trips to the mechanic, but that really has not worked this time.

Hate this Explorer

3
unhappywith Explorer on 02/18/2004

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I've had nothing but problems with this truck. The interior lights never go on!! when the car sits and you open the door- nothing-darkness. i've taken it to get looked at several times and no one can help. The driver seat track has already been replaced but still the seat moves when you come to a quick stop or turn. Also several of the interior handles and cargo nets have broken.- as well as the homelink receiver. I would love to dump this SUV but the trade in value isn't close to what I still owe!! Never will I buy another Ford- for the high end model- I'm more than disappointed

disappointed & disgusted

2.4
horne on 02/17/2004

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Three weeks after purchasing the vehicle the computer failed and had to be replaced. The Valenti dealership in Mystic, Connecticut took a week and one half to discern what the problem was and install a new computer. The key was stuck in the steering post lock on three occassions which was among the numerous other failings of the vehicle. After 42,000 miles the transmission failed and due to the fact that I rely on the vehicle for my livelyhood and their insistance that it would take over a week to fix the problem I took the vehicle to Ammco.

Red Eddie Bauer

4.6
longbj on 02/11/2004

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

It has been a great vehicle until the rear differential started making noise. It needed rebuilt, a total overhaul. I was told Ford was having trouble with this on the Explorers. Ford made the repairs, did an excellent job, and it is back to being as good as new. (However good that might be) I do expect another failure, but was promised it would be covered under warranty inspite of milage. That is the only problem I have had.

Improve Quality

4
Ford Man on 02/11/2004

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Too many ominous problems. The transmission has never shifted very smoothly. The interior pieces are flimsy and some have been replaced. The rear mid-gate just cracked. The radio overheats and the paint is lousy. On average I am the lone occupant and driver and have always been careful to take care of my cars. I'm glad the family car is a 2002 Expedition. Its' quality is much better and holds up to kids.

BAD TRANNY

4.4
DAVE-O on 02/01/2004

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

Car is great, esp with the v8!. At 38k, the transmission completely failed. I thought it was a phenominal vehicle until this. As soon as the warranty was up, the transmission took a dump, and this car was not driven roughly. $3,000 for ford to get the car running again.

Suprisingly Versitile

4.8
ppgillham on 01/24/2004

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

When I purchased this vehicle, I was expecting the good ride and reliability but I have been suprised at the towing power of the six cylinder engine and the vehicles off road capabilities. I hunt elk in Idaho and have used the vehicle pulling rv trailers and camping rigs. While hunting I have used it off road with suprising success.

All Cracked Up

3.8
Allcrackedup on 01/08/2004

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I have enjoyed owning the Explorer over the past year, however I have been disappointed with the quality. Over the past year I have had the front bushings replaced, one of the windows stopped opening, and just recently the panel on the back hatch has cracked. I was told this problem was due to poor engineering. Overall I am happy but am worried more problems will occur after the warranty period is up.

Not That Impressed :-(

2.8
king17 on 01/05/2004

Performance: 4 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 2 Exterior Design: 3 Build Quality: 2 Reliability: 3 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 3

I have had the vehicle now for a little over a year and it's already been in the shop 6 times. It's been everything from the paint fading to the back window breaking to the front end making an annoying clicking noise. I sorry to say that I'm not really impressed with my first purchase of an SUV.

Not-the-Ford I Expected

3.8
AcuraMDXinFuture on 01/03/2004

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

PROS: Nice overall design with lots of room for trips. Looks nice in driveway. Is great for off-roading! NEG'S: Message Center on dash is invisible when sun is shining from left and/or you are wearing sun glasses!!! Horn is hard to sound when most needed!!! Hit the wrong area on the wheel and you hear nothing! Transmission is clunky and, in my case, needed to be rebuilt at 55,000 miles!!! I could go on but I'm sure you sense my disappointment with my Explorer. In brief, an Extended Warranty Policy is essential to cover electronic & transmission failures!

great potential, but not reliable

3.8
3rdtime on 12/30/2003

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 2 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

love everything about the vehicle -- size, cargo room, third seat and handling with the independent rear suspension; but reliability is an issue -- just little things, but a lot of them. Brakes have been done twice in only 45,000 of driving -- A little much based on my prior experience with these vehicles.

Nice but noisy

3.1
ART42 on 12/03/2003

Performance: 3 Comfort: 4 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 2

Had water leak in windshied at 20000. Windshield was reset and water leak cured, but, wind noise above 35 MPH is now intolerable. Resetting windshield no help. Ford factory claims this is a design problem. Cannot be fixed. Am very unhappy Ford owner at this.

evaluation of 02 explorer

4.9
barbara a kreuzer on 11/16/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love this car. I feel safe and I have confidence that it will get me through the back roads to work. I like the seat controls for the driver, intermitent wipers, climate control and all the cargo space. The third seat is a real nice feature. The pick-up is great and it holds the road fine when next to passing trucks.

Finally , Quality Job #1

4
U00GXG1 on 11/12/2003

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Ford has finally built a quality vehicle. I have been a G.M. buyer until this one come out. NO comparison of the quality of Bravada , GMC , or others. The Limited wins hands down ! I am in the process of trading it in on a new 2004 Limited.

Better but not perfect

4
cwhitford on 11/10/2003

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

Had a 98 XLT V6 and traded for the 02. Much improved ride and handling. Better stock stereo than 98, but an upgrade should have been offered like in the 04's. Transmission filter assembly had to be repaired. still shifts hard at times, bad smell from cat converter after engine pushed hard. dealer says it is normal. Overall happy with truck.

Its been a year now -- no regrets

4.5
Goose bumps II on 11/03/2003

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I've had my LTD Explorer a year today and I've had to say this has been the best Truck ever. Rides nice, handles well, fuel is what I'd expect from a V8 19 in town and 24 on the highway. Not one factory repair as yet.

I Like It

4.4
ralo on 10/31/2003

Performance: 4 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

This is my first Suv and I really, really like it. It doesn't drive like your typical SUV because of the suspension. Combine that with all the other features and I'd recommend an Explorer to anyone looking for a fun, reliable SUV.

Great SUV

4.9
M. Gladding on 10/26/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Excellent SUV to drive. Comfortable and very reliable. Mine has almost 45,000 trouble free miles.

Still Ok

3.6
bh_okedoke on 10/26/2003

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

The truck is still doing good. Noticed some funny shifting patterns, so the dealer reprogrammed the transmission, what ever that means. Gas milage is still the pits (we have the v8 - how can detroit produce 405hp cars that average 22 mpg, and not produce a 235 hp v8 that can do better than 15 average mpg?). The truck is still pretty tight. Also noticing a low vibration humm at highway speeds, 65 - 70 - I think it's the drive shaft. Just replaced original tires at 36K - went with Toyo series this time around in hopes of getting more miles).

Great Value

4.6
WMKL on 10/22/2003

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We've had our 2002 Explorer 4x4 with the 4.6l V8 for a bit over two years and almost 40,000 miles. It has wonderful steering, is very stable under all conditions, is totally reliable, and very quiet. The truck is easy to drive with a very small turning circle. Two years on I still love this car.

Good car to own

4.3
deltaj on 10/14/2003

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I like the room and the way it handles. The gas mileage is ok for highway. I get about 17.5 miles highway, stated for V8 is 15 miles. I do a lot of highway driving. I love my sun/moon roof. The only thing I do not like is the factory runnig board, they should not be attached to body. Collects to much snow and mud. should come with the sport (pipes) running boards. Other than that I would buy another one

2002 Ford Explorer (Eddie Bauer)

4.4
Armstrong on 10/14/2003

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Great acceleration and mobility in heavy traffic. Fairly quiet. All options for the 2002 Eddie Bauer series are standard with 2004 same models.

Limited

3.8
jvrunner on 10/09/2003

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Don't know if it as good as my 1996 (130,000 miles and very strong) but seems really solid with no trouble. If Ford could get its service together this would be the SUV to buy.

I LOVE my truck!

4.8
Queen on 10/07/2003

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I bought my 2002 Explorer XLT in January of this year ('03). I have had nothing but pleasure out of it ever since. I love to drive it but it could get better mileage.

Nice ride

4.8
jpb on 09/28/2003

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Have had vehicle for 1½ years now. Enjoy driving it and use it for work. Starter went out at 39,000 mi and was out of warranty, however Ford did assist in replacement costs. 4.0L V-6 not too peppy, but performs OK. Rear air vents are too far back for 2nd row seat (sunroof). Brakes & rotors had to be replaced at 53,000 mi. Wish I had bought used instead of new, paid $31,000, within 6 months KBB value was $26,000. 5 spd O/D transmission shifts often.

Drive Train Problems

3.8
fmcenery on 09/08/2003

Performance: 3 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 2

have had replaced the right rear bearing, and then the rear differential, and then the left rear bearing. Still sound like drive train problems. look to have more problems. love the rest of the car.

Solid Transportation

4.9
zitellij on 09/07/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Excellent ride quality. I was suprised how smooth a ride a vehicle this SUV gives without compromising control. IRS is wonderful, as is the active 4X4. Comfortable interior.

Not happy with Ford

3
stacey moran on 09/07/2003

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 1 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I am very disappointed with the Ford manufacturers. I recently found out that there is a design flaw in Ford trucks from years 2000, 2001 and 2002. This is a flaw with the "air intake". You could drive through three inches of water and the air intake is placed so low that it will "suck up" the water causing the engine to lock up and have to be replaced. Ford refuses to take responsibility for their design flaw and will NOT do a recall. Yet they leave the insurance companies to cover all expenses for their mistakes in design.

Better than my Cherokee

5
Douglas Jr on 09/03/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Be sure to replace all four tires when in need, otherwise the fourwheel drive system shows a slight vibration. Fixed easily with new tires.

can you say transmission

3.6
lady josephine on 08/20/2003

Performance: 4 Comfort: 5 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1

the first transmission went out nov 03 the dealer southbay ford put a rebuilt transmission then less than a week later put a new transmission then again jan 04 other than it drinks alot of gas the car is really nice.

Explorer

4.9
buffalonius on 08/13/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This is an excellent car to drive in snow, rain and on a sunny day. Commfortable interior with the 3rd seet surprice additin.

A Great One!

4.3
JusTrusty4 on 08/03/2003

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 5

I love this car! I've had a couple of problems with it, but over all it's the best car that I've ever owned. It's the perfect height to see the road without feeling like you're going to flip over any second and with the windows down (all 4 go down all the way!) and the sunroof open it might as well be a convertable. Also the engine is very powerful and I never feel like I'm driving a truck becuase of the awesome pick-up. This is also one of the most spacious car's I've been in and even adults don't find it particularly uncomfortable sitting in the 3rd row.

Traded In 1998 for 2002

4.1
limbert08 on 08/01/2003

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 3

The 2002 explorer is a significant upgrade to my old 1998 XLT. It almost feels like 2 different vehicles, the 02 has great handling and quieter engine. I got a used 2002 with 18,000 miles on it for less than $20,000. I think it was a fair deal

Excellent Vehicle

5
cyprinella on 07/31/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Would do it all over again. We love this SUV!

Dissatisfied repeat customer

3
clista0204 on 07/12/2003

Performance: 1 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Vehicle is a V8 XLT. It has been a thorn in my side since it was leased and I can't wait to get rid of it. All of it's problems have been repetative. Compass has been replace 4times. Sway bar bushings have been replaced 4 times. Vehicle had stalling problem which went undiagnosed by the dealers that I dealt with for 2 years until it left me stranded. Trans needed work from day one, and has been adjusted two times. I do a lot of highway driving and I need a reliable vehicle. This one is not. Also sloping roof always causes a lot of water to constantly travel down the front windshield. This can be very inconvenient

Great SUV

4.9
teen on 06/28/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Being the daughter two hard-working, blue collar workers, this SUV was a big investment for our family. Luckily, it has been a great purchase. The only thing that kinda hurts is the poor gas mileage, but we have been doing okay on long trips. Being 17, I really appreciate the audio system. Moonroof was a great addition, it really adds something. I have 2 siblings and we vacation for long periods of time (3 weeks, all driving), and the third row seat was GOD SENT. Thanks Ford for giving my family a car that I'm not embarassed to be seen in, (BLEH CONVERSION VAN!)

a whole lot for the price

5
jags4all on 06/26/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I purchased this 2002 Explorer for my wife and we just love it. It has adjustable pedals and the entire is very functional. The v-6 is suprisingly quick and responsive. My wife is 5'1" and has very good visibilty in this truck. We traded in a 2001 4 dr Tahoe and we really do not see much in the power loss and we are saving a ton in gas. Overall, we are very happy with the purchase. In fact, I have ordered a F-250 and can't wait to get it.

No problems at 22,000

4.4
Joseph E on 06/24/2003

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Traded in an Escape for the Explorer. Escape was too small and went through a transmission in 6 months. Build quality of the Explorer was much better and haven't had any problems with it. Very smooth ride. Don't recommend long trips if your stuck in the back seat.

Problems

2
William Mitchell on 06/24/2003

Performance: 1 Comfort: 4 Fuel Economy: 2 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Since I brought this vechicle, I had to replace the transmission twice (It needs replacing again), I had to replace the struts and brushing twice (It needs replacing again). I only put around 20 somthing thousand miles on it since I had, and it has been the worst vehicle I had ever brought.

Review quality Parts

3.4
Maximo2002 on 06/23/2003

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3

The Truck is good, but the quality of parts is so bad, cheaper material or low quality in asembly process, cause problems like internal sounds or engine problems.

SO far, I like it

4.5
Patnshan on 06/19/2003

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I bought my 02 XLT a couple weeks ago. It was a rental truck and looked and smelled new. 19,000 miles. Very poor resale value as I got it for 20k! It is dumb to buy one of these new! It feels quite solid all around. Drives very smooth. Other than the height and minimal road noise, feels like a car. I hope I stay this happy. Could use more power. I also would like slightly bigger tires. Stereo is a little weak, but I like the tape and CD feature. 3rd seat is great feature. Rear air is necessary, as the back heats up and the front blowers are not that powerful.

ford quality, poor

2.1
rstignor on 06/16/2003

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 3 Exterior Design: 4 Build Quality: 1 Reliability: 2 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 2

we leased a 2002 xlt in june '01. had it in the shop 7 times thru december. finally got dealership to call ford rep & auth exchange of collateral. we have now had this one since dec '01 & it has been much better than the 1st one, but i am still not happy with the quality of this suv. for a $30,000 vehicle, i thought i was getting something & then to see the resale value plumit on top of it all. i am considering a honda on the next go-round. no more fords.

Solid and Comfortable

4.9
Bill in MD on 06/15/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Delivered in perfect condition and only been in for service once in 32K miles. Much better handling and ride than my 91 Explorer. Only complaints are funky climate control (sometimes runs AC in winter on defogger with cold air) and occasional rough auto tranny shift at low speed. Otherwise we are very happy with quality. Extremely comfortable on a long drive. Handling is very good even at high speeds;

Reliable, good snow vehicle

3.9
CAJTBJ on 06/14/2003

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

We frequently commute over snowy/icy Stevens Pass (WA State) during the Winter to get our mountain cabin. Our '02 Explorer has handled some pretty tough conditions easily (including a pretty rugged, snowy climb up our primitive driveway). We traded in our '97 Explorer for the '02. Though the '97 was fine, the new Explorers are a HUGE improvement. Much more drivable, comfortable, and safe.

Still Loving It, Except For...

4.5
MBC on 06/11/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Since Day 1, I have loved everything about my Explorer-it’s roominess, style, sound, handling, and more. 3rd row seat is great, although it may pinch your hand when lowering it from behind. Only 2 complaints; First, I keep finding plastic covers around my car that have come off where the seats are bolted to the floor; must be pretty useless since they have experienced only gentle use. Secondly, the front seat belts have gradually worn away some of the plastic framing at the seat belt adjustment location.

Quality Build

5
Hillary Wu on 05/27/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Consumer Report's review is biased. I had test-drives of all compatible Japanese SUVs, before I bought the Explorer. Highlander is only a Camery pretending to be an SUV. Pathfinder's leg room for the rear seats is too small. Explore costs less but offers better package, more power, more cargo space, and better performance in Explorer. Explorer is comfortable on the road. For more than year, no mechanical problems have ever happened. As for the gas mileage, at least it's no worse than the Japanese SUVs. On the highway, it can reach about 22 miles a gallon, sometimes even with air conditioning on. The average gas mileage is 18.

Poor Steering

2.8
louie on 05/25/2003

Performance: 2 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 3

This is a 2003 XLS. When parking, an extreme turn of the steering wheel causes it to bind in that position and car has to be mamhandled into space. Testing in empty park lot shows that the stuck steering wheel will remain in that position up to three full circles at low speed before beginning to unbind by itself. Also, power steering appears not to help much in parking. Original dealer said nothing was wrong. J.O.Williams dealership changed rack and pinion, but that did not solve problem. I have driven several other new Explorers at dealership and they all appear to have same problem.

So Far its OK

4.5
Dave in Michigan on 05/22/2003

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Replaced a Ford Ranger Off Road with this car. What a difference in ride! This car rides like a luxury car in comparison. Very smooth so far. Had one problem with air bag light which dealer repaired.

Go Ford!

4.9
Buscemi on 05/20/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Be careful of quick or sudden turns. It took some time to get used to driving in high winds on the freeway. Sometimes it has felt unsteady. It has a high pitch sound when changing gears.

DEJA VU 98 & 02

2.1
J Eastlake on 05/13/2003

Performance: 1 Comfort: 3 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

I had a 98 Explorer that gave me nothing but heartaches the engine repeatedly stalled. I bought the all new 2002 Explorer and was immediatly impressed on how trouble free it was until I hit 19000 miles. I was driving down a road As the light was turning red I took my foot off the accelerator and at that point the truck accelerated and I was standing on the brake pedal and the vehicle would not stop. I missed another vehicle the explorer did a 360 and I finally could reach the ignition to shut it off. Ford told me the problem was a KINKED accelerator Cable and this is the first time that this has ever happened with this model.

Unreliable

2.4
AP on 04/25/2003

Performance: 3 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

Explorer has a weak V-6. The vehicle is unreliable. I have had numerous problems with the drivetrain, the transmission, and the rear end. I cannot trust this vehicle. On top of that it gets poor gas mileage.

buy it!

4.6
ricohmon on 04/22/2003

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I am very pleased with the performance, ride, and quality of this vehicle. The cargo space is a huge plus against other SUV's in it's class. The turning radius and handling are superb for an SUV. Adequate power and acceleration. Make sure you add the Sport Package for added comfort and design.

Ford tough

4.3
Satified on 04/09/2003

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

Only problem I have had is with one of the passenger power window mechanisms. The warranty took care of it.

still pinching myself

4.8
musicman on 04/03/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

I'm an old station wagon buff, but couldn't find anything to replace my aging Crown Victoria. Swore I'd never buy an suv, but nothing else on the market did what I needed. Was about to buy a minivan when a saleswoman suggested I try the 2002 Explorer XLT. Couldn't believe it! 4 wheel drive, 3rd row seat, plenty of space for my music gear, nice leather interior, great handling, power sunroof, perfect size... I was sold. Its great looking to boot.

Steve's X

5
v146 on 03/14/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Its quite possibly the smoothest vehicle that I have ever driven. While Ford usually uses smaller engines 4.6L it's faster than other vehicles with larger engines.Leather seats, Audio system is an in dash 6 CD Changer, 290 watts going to 7 premium speakers. and two 12 inch subwoofers rated at 900 watts max each, thats a total of over 2000 watt potential. the sony class D amplifier delivers that earthshaking power in style.

great vehicle

4.1
CHRIS LE on 03/12/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 4

great ride, a lot better than my Jeep Grand Cherokee,gas mileage is okay, (17mpg highway). I love the 6 disc in dash CD changer, also the 3rd row seat which is very comfy and easier accessed than the Chevy Tahoe. I had 12k mi on the truck with no problems whatsoever, althought Ford's reliability is always a big issue, especially with the transmission. My brother bought an Excursion Limited, and he had to take it in to replace a new transmission. That's a bad reputation for Ford.

2002 Explorer is a Lemon

2.3
Kassie on 03/07/2003

Performance: 1 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

After 3 attempts at transmission repair and 4 times having the rear rack and pinion replaced we finally had to file under the lemon law. The engine would rev high and then lurch into gear, and eventually O/D light flashes and would completely loose 2nd and 5th gears. Ford supposedly flew field engineer down but still unable to get it resolved. NO more Fords for me!

Almost 1 Year Old

4.5
bh_okedoke on 03/01/2003

Performance: 5 Comfort: 4 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Getting on to the first year mark. Have the 4X4, 4.6 V8. The truck runs great, looks great, sounds great ( no interior squeaks - still as tight as the day we bought it ). The ride is stable, sure footed, very nice at highway speeds, seats are comfortable on long trips ( did the New England to Florida Le Mans this past year ).

It EXPLODED!

3.1
denise on 02/26/2003

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

I HAD pretty good luck with my Explorer...until yesterday. I was literally just driving (NO BUMPS) down the road yesterday and the whole back window EXPLODED into my truck. The metal the encases the window was also completely bent out. I will now be without a car for at least a week and a half with no real solution for getting around. The dealership claims that they have seen this problem a lot recently and that it's a design flaw. How about a RECALL? Someone could have been seriously hurt if they had been in the backseat!

It EXPLODED!

3.1
Denise on 02/26/2003

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

I HAD pretty good luck with my Explorer...until yesterday. I was literally just driving (NO BUMPS) down the road yesterday and the whole back window EXPLODED into my truck. The metal the encases the window was also completely bent out. I will now be without a car for at least a week and a half with no real solution for getting around. The dealership claims that they have seen this problem a lot recently and that it's a design flaw. How about a RECALL? Someone could have been seriously hurt if they had been in the backseat!

2002 xlt 4wd explorer

3.3
rbreeden on 02/24/2003

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 3 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 2

Overall good vehicle; however, have had some transmission problems. Gas mileage is pretty bad.

Squeeky When It's Cold

4.3
mpf202 on 02/23/2003

Performance: 5 Comfort: 3 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

At temps around 25-35 Degrees there is a noise that I believe to be the panels of the hatchback rubbing against the rear side panels. A little annoying but they stop when it gets the temp rises above 35 or falls below 25.

2002 Explorer review

4.9
richard stover on 02/20/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Replaced an 83 Explorer. I have been very impressed with the ride, comfort, and design.+

1 Year and Counting

4.9
Z444 on 02/18/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Approaching 15,000 miles with no problems to report. Independent suspension is a major upgrade to the previous generation Explorer and results in a much more friendly ride, while still maintaining off road capability. Have no regrets in buying this vehicle or in choosing it over GM, Toyota, and Honda.

Great SUV

4.9
Chevy Guy on 02/05/2003

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Drove Chevy's entire life and was sold on this Ford. Great SUV. The independent rear suspension is worth every peneny! V6 is adequate for day to day driving and has plenty of acceleration. Would recommend the V8 if you plan on a lot of hauling. Couldn't be happier. Great value for what you get. Only problem after 6,000 miles is an occasional start up problem. Sometimes it doesn't fire up properly when the engine is still warm. Sounds like this could be a common problem. Hopefully Ford is working on a fix. Great car. Extremely pleased!

2002 XLT

4.9
D Stone on 01/22/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

A Great SUV.. good milage, good power and great comfort.... nice job Ford.

I would get one if I were you....

4.5
Explorer Man on 01/18/2003

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I traded my 2000 XLT V8 for my 20002 V8 XLT Explorer. What a difference..The interior while a little plain is much more roomy. The 4.6 V8 is much more smoother than the old 302 mustang V8. Over all I would stongly recommend one of these. My only complaint at the time that was I could not get the Mach sound system, and driving lights with a XLT. Ford must have listened to my survey, they have since made these two options available

It's Cold Back Here

3.4
Webslingah on 01/15/2003

Performance: 5 Comfort: 2 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 2 Exterior Design: 5 Build Quality: 2 Reliability: 3 Comfort Rating: 2 Performance Rating: 5 Interior Rating: 2 Reliability Rating: 3

I recently took a 1400-mile trip and the second row seat is incredibly uncomfortable after about 500miles. Second, climate control, the driver sweats while the second row passengers freeze. I can't see the digital compass when driving. After about 5000miles the floor compartment handles are very flimsy, I've already broken one. It's roomy, and comfy for the regular about town drive. The buying experience was horrible. There was a mistake in the incentives and I actually received an extra $500 off the price. When the finance guy realized it, he called me up,insulted me, and threatened to sue me if I didn't write him a check. Jerk!

XLS 15month 33k mile update

4
tomx15 on 12/27/2002

Performance: 5 Comfort: 2 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 2 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Own a XLS V-6 w/Auto for 15months with almost 34k miles. Front seats not comfortable. Interior/exterior great design. Mileage is 17MPG none better w/70% hwy miles. Warranty service: replaced anti-lock brake sensor; crack in half tailgate under Ford logo - Whole rear window of tailgate is going to be replaced! Hope this thing lasts..

one terrible vehicle

1.9
unhappy ford custome on 12/24/2002

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 2 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

1) dash board vibration noise 2) loose driver seat track 3) front wheel rubbing on tire right turns 4) hard start when warm 5) cannot read dash board during some 6) day light conditions 7) loud chime ring when oil change not needed 8) loud chime ring when back tail glass open after driving a long time 9) cannot reach into center arm rest while driving-flawed design 10) no place to rest left foot while driving 11) difficult to find power seat switches on driver seat & heated seat button 12) poor gas mileage

Can't wait to sell...way upside down!

3.5
buyforeign on 12/22/2002

Performance: 4 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

What was I thinking?! The resale value on this vehicle sucks! Luckily I got it for A-plan pricing due to a family member otherwise no way. I have to admit that at 37000 miles I have had service issues. Do note that transmission slip problem is there and will probably get worse. I had 3 Taurus' that had this problem really bad! Go Japanese instead!!

02 Explorer

4.6
sav-v on 12/05/2002

Performance: 5 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Vehicle has been a pleasure to drive size/safety feature very assuring woiuld like better gas mileage and not as firm a ride.

Great SUV for the money

4.6
eaglesfan on 11/29/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

We like the ride and handling of the 2002 compared to the 1999 xlt we recently sold. Highway trip was great vehicle performed well and suspension is mcuh better than our 99

Satisfied Owner

4.6
bladerunski on 11/25/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Originally set out to purchase a GMC Envoy SLT 4x4, but was more impressed with the Explorer's ride quality, driver's seating position, and cargo area...have used the Explorer for numerous road, camping, and skiing trips...very good gas mileage considering the size and weight...4.0L V6 provides ample power around town, but struggles with four adults + gear on mountain grades and passing on two- lane highways...have to run the A/C on cool days (mid/upper 60's) because the manual mode warms outside air too much, even when set at 60.

4.6 Liter 8 cyl Eddie Bauer

1.6
CJP on 11/19/2002

Performance: 1 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 1 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

Foggy windows every time it rains (very poor climate control). Third row seat means a sloped cargo floor. Heavy items fall out to the ground when you open the liftgate - watch your feet! No separate fog light switch - you can't use fog lights when using the auto lamp feature. Auto lamps only stay on for 20 sec after vehicle is shut off. Heated seats turn off after 10 minutes. Cheap plastics used throughout interior. Screeching noise from instrument cluster area. Ford is still scratching their head over that one.

Worth the money

4.4
firsttimeford on 11/15/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

I bought mine when they first came out around 7/01. Have 20K miles on it now. At first, there were many squeeks and rattles around the drivers door. Dealership "fixed" 7 times. They've gone away now. Comfortable ride and good handling. V6 adequete. Likes to shift to 5th gear too easily. Worth a test drive. Paid 26100 for XLT Leather, third row, V6, premium sound.

our ride

4.8
scott jones on 11/02/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

we enjoy our explorer very much

for the price, very good

4.8
got to love ford on 10/30/2002

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Fairly inexpensive. Great ride. Lots of room. Looked at many suvs. Explorer 2002 rides like most of the more expensive suvs. Little noisy at higher speeds.

It's a Ford, not a Lincoln

4
leatherneck on 10/27/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

So far no problems. My only concern is the so called maintenance free automatic 5-speed transmission. No dip stick to check fluid level. Love the Michelin tires. Drives smooth. It feels secure when driving on the highway. The V-6 feels like a V-8. The only other minor thing I should mention is the rear trim around the rear window. It seems to be separating. The vehicle is only 8 months old.

My First Ford

4.5
monte on 10/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This SUV has exceeded everyone expectation I had set when I began searching for a new vehicle. From day 1 of owning it, I have loved driving it. I commute approximately 2 hours a day (50 miles each way to and from work), so I have had plenty of time and opportunity to enjoy it. I would suggest anyone in the market to get the third row. Also, I would highly recommend the V8. While mileage does degrade with the larger engine, the trade off is worth it to have so much more HP. Other than that, I would recommend this SUV to anyone.

My First Ford

4.5
Monte on 10/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

This SUV has exceeded everyone expectation I had set when I began searching for a new vehicle. From day 1 of owning it, I have loved driving it. I commute approximately 2 hours a day (50 miles each way to and from work), so I have had plenty of time and opportunity to enjoy it. I would suggest anyone in the market to get the third row. Also, I would highly recommend the V8. While mileage does degrade with the larger engine, the trade off is worth it to have so much more HP. Other than that, I would recommend this SUV to anyone.

La 2002 Explorer

3.6
rteutsch on 10/13/2002

Performance: 3 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

Still have a steering problem Ford has not been able to correct. Been at dealership 4 times for same problem.

Still the SUV King

4.9
undrae on 10/09/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I recently traded in a 2002 CRV for a Ford Explorer. Some may question this decision however after driving the explorer, you would make the same choice. The Honda was a good car but not truck. The Explorer fits my lifestyle and gives me a comfortable smooth ride. The only question I had was reliability. Well thats still up in the air. I also made the decision base on all of the world wide turmoil. I guess I rather be putting money into a company that is American, not to say I would purchase a quality foreign car. The bottom line is I am extremely happy with my Explorer.

Safety/Security that they talk about so.

2.6
Salmas on 09/29/2002

Performance: 3 Comfort: 2 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 3 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 3

DOES NOT HAVE AS A SAFETY FEATURE dusk sensing headlamps, auto delay off headlamps, which are a very important saftey feature for woman at night, also does not have daytime driving lights, which I thought all vehicles must have.

product manager

4.9
iwurn on 09/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

great truck, fun to drive, good visibilty, good power , good handling

I can't believe it!!!

4.9
Explorer II on 09/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

You could have knocked me over with a feather if you would have told me I'd be buying another explorer. I just had a '93 for 9 years and was ready for another vehicle. I was origninally thinking of a BMW X5 but the price was way out their, especially in this economy. I took the 02 explorer for a test drive and "that's all she wrote", I was sold. Rides like a luxury car and feels the same. Would not even know you were in an SUV. I'll know more in the upcoming New England winter but I would think this baby's gonna perform as advertised, magnificently. So far, so good and am quite satisfied.

So far so good

4.9
DBOWEN on 09/20/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We were looking at another minivan when I suggested to my wife an SUV. She liked the idea of a 3rd fold-down seat for storage and 4WD. We looked at the expedition but it was too big and settled on the Explorer. This car is fun to drive. ALthough less room than a minivan, it handles great and the kids love to ride in it. I looked at other SUV's and they just weren't safe enough. Explorer is alot of car for the money. Wife loves to drive it now too.

great suv

4.5
teckpart on 08/30/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

did not set out to by a suv but the new explorer realy caught my eye vast improvement over older models independent rear supension makes this suv i cut above nice driving quiet and smooth on open highway for my use 4.0L engine is fine great dealer prep and no problems since new good looks nice inside with a lot of nice xtras

V8 Helps a Lot

4.5
0% on 08/28/2002

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Purchased the XLT with a V8 and towing package. Plenty of low end power and smooth acceleration. Leather interior is very comfortable and 3rd row seating is a definite plus for loading kids and friends at the same time.

SUV of the Year

4.9
ford girl on 08/27/2002

Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is my first SUV. I have always had mustangs and I decided it was time to get something a little bigger. The Explorer is perfect to take trips in, load kids in and even adults. I have really enjoyed the Explorer and I feel that there is plenty of room for everyone.

I've converted

4.9
cbh on 08/21/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I have always driven foreign made vehicles. I'd researched and test drove new vehicles the likes of the Toyota Highlander, Honda Odessy, and Nissan Xterra. For the heck of it, my wife and I went to test drive the new Ford Explorers (I liked the new body style). We were sold. We traded in our 98 Honda CR-V for the bigger Explorer. The 4.0 liter V6 pulls hard at the low end and the ride is awesome thanks to the independent rear suspension. We simply wanted a larger vehicle and it has been overly impressive. I am very pleased with the overall quality.

2002 Explorer XLT

3.9
wicked witch on 08/10/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

This is my first SUV after driving 3 minivans. What a aonderful change. The third row seating option allows me the oppurtunity to still take along "friends" without having to take the van. The auto 4WD gives me added security in treacherous conditions. The leather seating and premium sound system leave me feeling like I purchased a more expensive vehicle. I look forward to driving my '02 XLT each day.

get one

5
getone on 08/10/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Best new car I have ever purchased. We went all out and got a totally loaded Eddie Bauer 4x4. Get one today!

"Worth the Wait"

4.9
Poppa on 08/06/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This is my 3rd Explorer and "what a difference"!! My previous two were trouble free; however, this 2002 is a "GEM" to drive. Recently had to drive in a torrential rainstorm & this Explorer handled extremely well. Looking forward to taking some trips in this newly redesigned Explorer, as I know I'm going to throughly enjo them

Great car to run, poor car to own

4
PKF on 07/22/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 2 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 2

I own this car almost two months. The running and handling is really great. During the normal highway traffic, it is pretty quiet, without major wind, road and engine noises. Most features work just fine, except for the air conditioner (restricted to my car), which is bad for normal use. Even worse, about 1000 miles, the A/C does not work anymore (maybe, the motor was blown out). In addition, the steering wheel is a little deviated from the neutral position.

making me a believer

4.1
ford is cool on 07/21/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Fix Or Repair Daily has been the rep. for FORD in my mind. Reliability is yet to be judged since I've only driven this car 600 miles. Apart from that, great car and no problems so far. Like the spartan functionality of the XLS better than the other trims. All the necessary options for cheap compared to other midsize SUV's. Quiet at hwy speeds, good acceleration, good maneuverability especially in tight parking spaces. Like the high ride height. Aggressive styling is a plus. After driving Japanese cars all my life, this car is restoring my faith in American automobiles and is turning me into a Ford fan.

totally diggin it

4.9
quartertone on 07/15/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This SUV handles great compared with most everything we ever test drove. The seats in the xlt are the way to go. Way more comfortable than XLS. Very happy with performance of the V6 with no reportable problems. Really enjoy all amenities and so many that are standard. Will recommend to anyone who is interested in a vehicle of this type.

Luving it..

4.4
Icefan on 06/29/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

Very happy with my 2002 1/2 Explorer. The exterior design is very sharp, and the interior extremly well thought out. Abundant cup holders, two power points, big center console. Third seat is comfortable and useful. Vehicle defect free with 1500 miles on it. The automatic four wheel drive system kicks in immediately when needed, tested it 'off-road' and it worked great. A very good vehicle IMHO!

its much improved

4.9
dougk on 06/25/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I had a 95 explorer sport, it ran great, but the handling was poor. I believe the new 2002 feels like a car ride to me.

great package

4.5
prmonse on 06/17/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I steped up from a Sports car, because I needded more space and comfort. I wasn't dissapointed, this vehicle is roomy comfortable, relatively quite on the road, inspite huge wheel package, easy to drive. New shape is very handsome, thats what attracted me in the first place, although interior on my XLT looks plain and a little plasticly. The XLT package is a very desiarable package, the wheels alone are worth it. The deal maker was the great ford price, I got mine out the door with the aftermentioned XLTpackage, leather seats, 6 CD 80 watts sound system for 29 thousand and change.

Great family car for the money

3.9
kids car on 06/11/2002

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

Love the third row, comes in very handy. Climbing in and out is relatively easy. SUV with 3rd row, front and rear a/c, adjustable pedals, upgraded premium sound, running boards and tow package under $30,000. My only regret is not getting the V8 and the Eddie Bauer package for just $1500 more.

Happy Explorer

5
Frank I on 06/09/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I looked for 2 months for an SUV. I test drove every SUV out there, At the end me and the wife were very confused. So I took a chance with the explorer.We went on a trip after putting on 1000 mi.The trip was 2 thousand mi. long. The Explorer handeled great. The wife and I so far love the car. The ride is better than any other SUV. It is very comfortable for taking trips. So far we have 3000 mi on the vehicle. On the highway it got 20 and 22 mi per gallon. We are very happy with the vehicle so far.

Skip This One

3.6
JSNC on 06/09/2002

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 5 Exterior Design: 5 Build Quality: 1 Reliability: 5 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 5

Love the style, but hate the fact she leaked oil and had to bring her in 4 times with under 2k miles on her. Also, under 2k miles, needed new cat. converter. This is a piece of junk all for 29K.

more "premium" than expected

4.5
pooldude on 06/08/2002

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I've just leased an "02 Explorer (XLT, V8, leather, moonroof, 3rd row, Sport pkg.), and left the dealer less than thrilled. I was disappointed at not being able to lease a more premium suv in my business, and I settled for good old Ford. Some 200 miles later, I find myself grinning alot, driving as much as possible, and wondering "WHAT WAS I THINKING???". My new sled amounts to nothing less than a combination of performance car, tow vehicle, mini van, trail runner, and stylin' cruiser. Everyone admires and respects her. I think I'm falling in love.

Proud Explorer Owner

4.8
Edward Costantini on 06/06/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I still have a 1994 Explorer which I bought new. I now have a 2002 Explorer also.If I get the good service out of my new Explorer that I have gotten out of my 1994 I will be very pleased There is a world difference in smooth riding in my new Explorer.I have 8000 miles on my new Explorer now. But time will tell on quality.I have been to the Ford dealership one time with viberation in the steering colum,and they corected it.So far I like the new vehicle very good.

BEST EXPLORER I'VE HAD

4.9
RON G on 06/05/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

THIS IS MY 3RD EXPLORER SINCE 1990, AND ITS THE BEST. THE RIDE, THE QUALITY, THE WHOLE PACKAGE IS SO IMPROVED. BEFORE I BOUGHT MY EXPLORER, I CHECKED OUT THE CHEVY TRAILBLAZER. AFTER THE TEST RIDE AND CHECKING OVER THE VEHICLE, I RAN BACK TO FORD AND ORDERED MY EDDIE BAUER, WITH THE V-8. I'M VERY PLEASED THAT I DID. THE TRAILBLAZER WAS SMALLER AND JUST DIDN'T HAVE THE QUALITY OF THE EXPLORER. IF YOU ARE AN OWNER OF AN OLDER EXPLORER, TAKE THE TIME AND CHECK THE NEW ONE OUT.

Goood

4.8
Peter eagle on 05/31/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Test drove the xlt 4.0, I own a 1998 explorer xlt but this years is 10 times better than the old model, I orderd the limited with V8, eventhough the 4.0 felt strong I will incline for the 4.6 just in case.

emmision problems

3.8
WORRIED on 05/25/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

I drove for six months with the "new engine smell", I thought, to find out the catalytic converter was bad. Had to wait a week to get a new one. Back to dealership for that only to have service engine soon light come on. Now it has a bad oxygen sensor. Wait again for that to be replaced. Picked it up and now the idle is bad and it is back in the service dept. I don't know if this is a sign of a "lemon" or a bad service department. But my original excitement is starting to wane.

Finally Bought

4.9
kelbrit on 05/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

.I drove a Nissan Pathfinder, Toyota 4Runner and the Ford Exployer. I thought the 2002 Ford Expolyer was superior to the others to driving, comfort and style.The standard 2002 Ford Exployer XLS comes with everything I need, (Except Auto Trans) At that time Ford had a $1500 rebate. I thought that was great until I visited a Ford Dealer in another town. They had a $2000 rebate. I went back to my orignal dealer. He met the rebate plus put is a CD player and mats. I paid cost less $2000, plus $190.00 in doc fees. I have 2500 miles on the Exployer.The new suspension on the 2002 is fantastic. Thanks Edmunds

First time buyer

4.6
Burns4u on 05/20/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I like the amount of space the option of the 3 row seat and the comfort of the automobile in general. I like the new look ie. wider frame. With the wider frame I feel there is less of a chance of roll over. I have test drove Exolorers before and I think the 2002 Explorer rides better than the older models. When purchasing the Explorer I would not think that one would expect the SUV to ride like a car. The Explorer is not made like a car nor is it made to be a car. The Explorer is a 4x4 automobile. If you want a vehicle that rides like a car then buy a car. I give the Explorer a Thumbs UP!!

Love my new Explorer

4.4
sandiegoexplorer on 05/19/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 5

I can't believe the negative comments on this site. Did some of you buy your Explorers in Afganistan or something? I just got my new Explorer XLT and love it. Granted, my mileage is under 5000, but I just can't see this car suddenly falling apart and becomming a repair nightmare. The new styling in great, and I'm so glad I got the V8 - great power and torgue. My only minor complaint is that there seems to be too much road vibration traveling up the steering column and into the steering wheel. Has anyone experienced this? Seems like there should be some more dampening in the steering column.

New design, Better Explorer

4.6
Two Ford Owner on 05/15/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

Great to drive, Great comfort, Always turn heads.

Happy Owner

5
jaime on 05/15/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

First ever Explorer and Love it. Lots of room, great get up and go, fun and easy to drive. Make sure to check the manufacturing dates - model changed after 1/28/02

a permanent ford explorer fan

4.8
BJSullivan on 05/12/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Have 4300 miles on an XLT model. The whole family loves it. This truck has made Ford customers out of us.

The best selling SUV for a reason

4.8
defiant254 on 05/10/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This vehicle is wonderful. The V8 has a lot of power for a vehicle the size of an Explorer.. Could get better gas mileage.. The interior trim is much nicer than previous EB models. The ride is spectacular.. The new suspension is all that I read about and more.. Havn't taken it offroad yet, but I'm looking forward to it..

Awesome!! -- Explorer Limited

4.9
jk88 on 05/09/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I must admit that I was definitely NOT a Ford Explorer fan at all -- but that all changed when I stepped inside a sleek, black Ford Explorer Limited that stole my heart, while making it race at the same time. The '02 Explorer is just a wholly new animal, inside and out and it shows, and feels. The ride is great, the looks are fantastic, and I have already begun to neglect my Lincoln LS and Audi A4 for the Explorer. It is a truly great car with excellent room and the soul of a luxury car. I have only had it for a short time but I can give it my highest recommendation without reservation (HAPPY TRAILS!!)

Rattle

4.4
TOPGUN on 05/06/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4

The only problem after owning the vehicle for 7-8 months is that there is a rattle coming from the front end. It's not like it jumps out and hits you, but at speeds below 30 MPH and somewhat rough roads it really starts to sing. It reminds of when my radial bushing starts to go on my 91' Explorer. What scares me is taking it to the dealer to only have them say that they can't hear or feel it.

2002 1/2 Update

4.9
judy on 05/05/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Purchased after trying many other SUV's both foreign & domestic. Fit our needs all around. Waited for the newer production model that included real bucket seats w/ a headrest, foglamps, leather wheel, & autodim mirror. Used info off the internet (edmunds & others) to get a great deal - $1000 under TMV!

Love the V-8

4.4
Baserevoke on 05/01/2002

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

This v-8 is strong. I think it is the best feature of this SUV. This is why I love to drive it.

BEST DANG CAR I EVER HAD

5
nova on 05/01/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

GET ONE IT'S GREAT

So far, so good

4.9
Chris d on 05/01/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Purchased this vehicle with 11,000 miles on it through the Blue Oval Certified program with Ford. Have had it two weeks and we love it. Came from a 1998 GMC Jimmy that we owned for six months and were very dissapointed with. Quality is much better and certified actually gives a better warranty. Balance of bumper to bumper 36,000 and 6 yr or 75,000 mile powertrain warranty. I upgraded to a bumper to bumper for 1,000 bucks. Purchase price was 22,000 for basically a new vehicle. Rides awesome for a sport ute. Great vehicle for those of us in the snow belt. XLS model is very nicely equipped. All you really need!

Just another ford

1.6
Dre on 04/26/2002

Performance: 1 Comfort: 5 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 1 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1

It is awful people DO NOT BUY THIS VEHICLE

Satisfied

4.8
simsropp on 04/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Love the 3rd row seats. They have come in handy.

Improved Design and Ride

4.9
Bill Stauss on 04/23/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

My wife and I have been driving our new 2002 Ford Explorer Ltd. for about 1 1/2 months now. We think it is a winner. The new design in which it rides lower and wider is safer and gives you more control and more of a big sedan like ride. We traded in a 1999 Explorer and have the earlier model to compare it to. We liked the older model, but the 2002 is much improved.

Great family car!

4.6
TomS on 04/22/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

We bought this car a week before our twins arrived. We needed room for 3 young children and our 99 Volvo XC had no good 3rd row option(Volvo only offers a rear-facing 3rd row seat). The EB Explorer we bought is loaded (V8, 4WD, 3rd row seat, side airbags, reverse sensing system, auxilary climate control) and cost about $34K. It handles well, doesn't ride like a truck, has great power, tons of room, and has gotten excellent safety ratings. A comparably equipped Benz M30 would've cost me $44K. The Acura MDX has a tiny 3rd row seat and a 6- month waiting list. If you're outgrowing a wagon or a smaller SUV, I highly recommend the Explorer.

LOVE IT

4.9
PFN on 04/20/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We love the vehicle far more than we thought we would. It is a joy to drive.

LOVE IT !!!

4.8
JJRC on 04/15/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I just purchased my 5th Ford Explorer, I now am the proud owner of a 2002 Eddie Bauer edition Explorer. The Quality is exactly what I expect from FORD and again I am not dissapointed, The redesign of the vehicle is beautiful and the ride leaves me without words. I have not had to bring any of my vehicles in to Ford for any major reasons and do not expect to see any problems with this one either.

explorer it is

5
speed on 04/10/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

This truck is the greatest thing to happen to me. it is great.

Very Happy So Far

4.6
Huskybass on 04/08/2002

Performance: 5 Comfort: 5 Fuel Economy: 2 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I'm nearing 2000 miles and have no real complaints. The vehicle has met my expectations in all major areas.

2002 Explorer Pros/Cons

4.6
Wayne on 04/07/2002

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Ford did a great job on the 2002 Explorer Limited. I made a mistake and ordered it without the running boards. It is difficult for shorter people to get in and out of. The other poor feature is the seats. The lumbar support is wimpy. When I sat in it at the dealership, I believed the lumbar support to be adequate, however after driving it on a long car trip Ford should have increased the amount of lumbar support. Other than these two minor items, it is a great vehicle with no defects of any kind.

Buyers Beware

2.4
xford on 04/05/2002

Performance: 3 Comfort: 3 Fuel Economy: 3 Fun To Drive: 2 Interior Design: 4 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

The "Ford Quality is Job One myth". Our special order 02 Explorer arrived (after 2.5 months)with a failed transmission, it would either slip, slam or not shift. Ford had put 32 miles on it but apparently decided "don't fix it until the customer complains". After 3 days it still isn't fixed and the dealer is still trying to close the deal. Nice try Ford, but NO-SALE. After also having to replace an F150 engine last year at under 4000 miles, this 35 year Ford buyer is now enjoying his first ever Japanese vehicle.

Wow

5
Ronny B on 04/04/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I just bought it and can't believe all the negative feedback here. I think it is an excellent car and an excellent value. I love driving it and think that Ford has done an excellent job with the 2002.

It was a good buy

4
CMM on 04/03/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

This vehicle is much nicer than my previous 98' XLT. It's roomier, quieter (though still loud), and the 3rd row seating is great when travelling with a crowd. I have the 6-cylinder engine and the acceleration is fine for how I drive the car. The gas mileage has been less than what I expected (around 15mpg, 18 if I'm driving on the highway). Overall, it is a definite upgrade from the previous version but is still somewhat loud and drives, for lack of a better term, more like a truck compared to other (higher-priced) vehicles in its class that I test drove. If you need space, and want a mini-SUV, then you should definitely test drive this vehicle.

Job #1 vs. Job#2

4
splintar on 03/30/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

Be careful when purhasing an explorer now. There was a change in standard equipment on 1/28/02. The radio was upgraded, fog lights were added, the mirror has auto dim, seats are low back, the steering wheel comes leather wrapped. The delivery price difference is about $500 more than the job #1 price. Unfortuneately, the sales staff won't make it completely clear that one car should be cheaper than the other. For them it's a 2002 explorer XLT. As a buyer, you must be aware of this and protect yourself on the bid. Don't use the edmunds invoice price for these vehicles, as their current price reflects invoice for only the job #2 product. Pay attention

impressed

5
scott wheatman on 03/29/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

i am extremely impressed with what ford did with the new explorer. when i first heard about the new design with an IRS i assumed it would be an oversized station wagon like some of the comprtition.but it wasnt! its still a truck;that rides as good as the others and has an impressive amount of saftey and comfort options for the money. keep it up ford.

Rattles and stalls

2.3
Junk on 03/29/2002

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 4 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

Since I bought this explorer it's been in the shop for repairs 5 times for 3 to 4 days each time. It has rattles in the dash, steering column and rear window. It hesitates when going into trafic. The alternator has been changed along with the left rear view miror.The rear end hums at 50 to 60 mmh. Ford said this is normal, I disagree and plan to sell the thing. JUNK

Twenty Years with Ford

3.6
Gaffer on 03/28/2002

Performance: 5 Comfort: 3 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 4 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 3 Reliability Rating: 4

I've owned Ford trucks for over twenty years and moved into the Explorer with the same expectations. The performance is good but the gas mileage is only a little better than my trucks. The seats and trim need improvement. They are adequate but for what the Explorer cost I expected a little more. While it handles well off the road, getting the mud from inside the doors is a hassle. Going through a car wash doesn't get it, you have to open the doors to really clean it off.

lovin it

4.9
cardio75 on 03/27/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Purchased a new 2002 explorer and have enjoyed it thoroughly. Since it now has a 3rd row seat, i was able to use this as my family car and avoid the minivan club. no problems or regrets at 750 miles.

Our 4rd Explorer, but Qual. falls short

3.6
caplanm on 03/21/2002

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

This is our 4th Explorer. From an engineering point of view, it is the best. From a quality and reliability point of view, it is the worst, and quite possibly, the worst new vehicle which has ever sat in our driveway. The styling is excellent. The ride, handling, and comfort are stellar.

Pleased Customer

4.5
Andrew Donovan on 03/18/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

The Ford Explorer XLT 4WD is a great vehicle. Perfect for family use. Roomy and comfortable. It can fit today's on the go lifestyle. Storage is more than ample. Comfortable, smooth ride and remarkably quite interior.

grandma's explorer

4.9
Paul641 on 03/17/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Our 92 Caravan was getting tired and we decided to try the explorer having had ford trucks over the years. What a great vehicle! It has everything we need in a vehicle. Room,ride,power,do-dads,and quality. We love it!

2002 Explorer Review

4
TJ2509 on 03/14/2002

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

A vast improvement over the previous Explorer in Ride abd engine performance. Visibility is improved, and instruments and accessories are better arranged.

2002 Ford Explorer

4.8
jsidreid on 03/13/2002

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I really like this vehicle. It's very comfortable, has good power, and is sharp to look at. I had a problem with the transmission shifting "hard", but took it in for a look and they replaced some parts and it runs fine. I would recommend this vehicle as the best bang for your buck as far as size and usefullness go among its competitors.

Ford Explorer

4.9
elrehs on 03/13/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Very powerful V8 engine. Excellent high quality interior, excellent handling. Wanted a real SUV, but a smooth ride so purchased Ford Explorer instead of Toyota Highlander. Thought Toyota Sequoia is too over-priced! Still love Toyota, but Ford Explorer gives Toyota SUVs a run for their money.....

Life is good - at least so far!

4.5
wesleyd on 03/11/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Bought our v8 Eddie Bauer Explorer about 3 months ago - just coming up on 3,000 miles - We love it - great handling for an suv, especially considering that my previous vehicle was a saab 9-3. Holds lots, rides well

So Far, So Good

4
bh_okedoke on 03/09/2002

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Just bought the vehicle on 03/06/02. So far, everything is ok... Runs well, and this unit seemed to be put together pretty tightly (manufactured 01/02). One thing to note if you are concerned about safety. The superior crash test ratings are based on models manufactured after 10/29/01 - read the fine print on the Ford site - I asked the dealer about this, and they confirmed there was a 'change' made to some frame components, whatever that means?

Ford Tire Company...Not our problem

1.3
jim33445 on 03/07/2002

Performance: 1 Comfort: 1 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1

Ford Motor Company has left thousands of customers with vehicles that they do not back, because it is not their problem.

All About Betsy

4.5
Cyndi Wallace on 03/06/2002

Performance: 4 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I went from a sports car to an SUV. This is the first one I've owned and I love it. Tons of room for kids and pets, great exterior styling, decent performance, and great reliability are reasons why this truck has won my heart. If you're looking for an SUV that will meet all your needs and make you feel good driving down the road, then this is the SUV for you!!!

Explorer

4.8
brandyblaze on 03/05/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

I love this vehicle. I went from a Caravan to the explorere

Best SUV on the road

5
Finochio on 03/04/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

Smoothest SUV ride I have ever experienced. I never though an SUV would be as comfortable and handle so nicely.

Solid

4.5
Bills on 03/01/2002

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4

Excellent value for a sport utility.

2,000 mile review

5
RockvilleMan on 02/28/2002

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

No problems to report on my 4x2 XLT, the only option I decided on was the side impact airbags. It has been responding like a charm. No glitches yet. The lower entry has paid off. No complaints from the mother in law regarding how high it is. She gets in and out without complaints and no need for running boards.


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Overall Rating
10 / 10


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