1987 MERCEDES-BENZ 560

Great Buying Experience

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'll be the first to say that I hate shopping for a new or used car. After my experience at Exclusive Motorcars I no longer feel this way. KP and the team at Exclusive Motorcars treated me with professionalism, respect and honored every request. There was absolutely NO pressure to buy unlike other new and used car dealerships. KP made me feel comfortable from day one. He allowed me to test drive the car not once, but twice without him tagging along. He also let me drive another car on the lot that was the same make and model so I could compare for myself. One important thing for me was making sure the Bluetooth worked properly, as I basically work out of my car and need my phone often. Upon request he ordered the correct Bluetooth puck for me and made sure it worked at their expense. After purchasing the car I realized the first night that it had a burnt out headlamp. I emailed him the next morning and he ordered the light for me, again at their expense. Exclusive Motorcars also have a great relationship with the local banks. I purchased a 2008 Mercedes E350 and I couldn't be happier. In fact, it's the first time I've ever left a car lot not feeling like I was taken advantage of. Other dealerships could learn a lot from these guys. If you're in the market for a great used car I recommend giving them a visit. A+++

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