mirandasabotta

22 de may. de 2014

This was the first time we have gone to Witt's. I was absolutely impressed. Scott Shier made us feel like had known him for years. He listened to what we wanted and stayed within the budget we had. I absolutely loved going car shopping this time and would definitely go back. My husband can't wait until it's his turn to get a new vehicle. Not only was the service with the staff at Witt's outstanding, but I love my new impala! Great job everyone at Witt's! I will most definitely be back.

ttlachac

8 de abr. de 2014

We received incredible customer service from the entire team at Witt. We were considering a purchase from another dealer, but the friendly and prompt responses from our sales person, Scott Shier, sealed the deal. He was informative and always ready to assist us. We would definitely recommend this dealer!

mwilcox221

20 de mar. de 2014

I was treated like an old friend at Witt. I am glad I took the drive to visit them. Scott made my first new truck purchase a very enjoyable experience. Their pricing and willingness to go the extra mile for me to have a new truck was awesome. Thank you!!!

012495

12 de nov. de 2012

Bought a used vehicle from Witt-3 times said I would come back Friday or Saturday but let myself get pushed into doing the deal the same night. Didn't get the promised rate or trade in amount. Spoke with Dan who did make it right the next day and while no warranty came with it that they would stand behind the cars they sell for 30 days. Brought it home on a Friday and did not use until the following Friday as was out of town for work. Called Dan and told him I had concerns and was taking it to my mechanic. My mechanic found there was a bullentin on a noise I heard when starting it, the tire pressure warning light never went off and that was a systm malfunction, one of the window switches didn't work and the key fob to open didn't work. Dan said to bring it in and make a list of what needed to get fixed. Got a call from Julie in the service dept-would cost $1000 but they'd spilt in half-I told her to talk to Dan as he said he'd stand behind it and I had the Wisc. Buyers Guide signed by him that all was fine she said she had-I told her to talk to him again. Dan called me next day and now we're at $1300 to fix-I said I'd go as high as 20% on the fix he said he'd talk to one of the Witt guys who was on his way to Miami and that they never cover drive trains for 30 days-just 1/2. Dan called back the following Monday said they'd fix everything for $350-I agreed. Now car is in Green Bay getting "fixed" -Julie said they were not fixing everything so am waiting to hear again what the "damages" are. Was supposed to be ready last week Thursday, then tomorrow (11-13-12) now don't count on it being ready by the end of the week.

Joeh81

20 de may. de 2012

I called Witt Auto sales comparing vehicle quotes given the model, color, and optional package I wanted. I requested a firm quote on the best deal taking into account rebates and financing minus taxes and licensing. I spoke three times before leaving the house where they gave and confirmed a quote to me of $18,800 for the desired vehicle. I told them I accepted their quote of $18,800 and I would be in route over 1-1/2 hours away. I called once while in route. Upon arrival the salesman stated they couldnt sell the vehicle for $18,800 but would for $18,900 as my wife can confirm. I agreed to the new price. They requested to make a quote on a trade where upon they produced a paper showing a bunch of numbers and pointed to what the trade was worth. We declined the trade. I stated I would agree to the price they quoted. At no point at this juncture did they inform me they had changed the price again. We were handed over to a second party to do the paperwork. He stated he just writes up the paperwork that is given to him. The payments were much different than anticipated. I had to question the guy to get where they had added costs to the item (exceeding their quote). They were not forth coming but were trying to slip it by. They were not straight forward. We eliminated all that they had added. We signed the papers with none of the numbers showing what was quoted of $18,900 but assurances were made it was taking into account all the dealer numbers, rebated and down payments and taxes. Upon returning home with a calculator we went from joy to extreme discontent that we had been lied to. Not only did they add another $99 to the car they also added $169 service fee all of which were not taxes and license as quoted. We contacted the dealer with our concerns. They stated we agreed to the new, (new) higher price of $18,999 plus the $169 company fee i.e. raising the price an additional $369 from original. In several phone calls thereafter, the integrity of the dealership became very clear. The more they talked the deeper the whole they dug. They first tried to bribe me by giving me $100 providing that I rate them as all excellent rating on the Ford questionnaire. I had told them they should send me the $100 and I would rate them fairly for what they had earned and by making it right I would reflect that. In my questioning the salesman said he had to talk to his manager. Less than 5 minutes later he called and in further discussion he said he had to talk to his manager again but the manager at that point was said to be out of the office for more than an hour. Which was it? You were just talking to him less than 5 minutes ago or he is out of the office for an hour? Considering Im just starting my cycle of purchasing 4 vehicles over the next 3 years I can clearly state I will not be returning, or doing any servicing on my way to my daughters place or recommending this company to anybody. All Ive asked is for them to put on big boy pants and live up to what they promised and make it right. So far I havent seen anything to alter my assessment of the company from just another used car salesman.

9thstreetauto

18 de abr. de 2012

Apparently this dealership thought i was a joker with no money. I purchased a 12 F-150 Lariat super crew and a 12 Fusion Sport in the last week or so from Broadway Ford because of the way i felt they treated me. I bought the truck first. I called their to get thier best price on similar truck they had and never even got a call back. The fusion took all day for them to call me back even after i recalled and left a message for i believe her name was Katie and when they did i felt like they werent taking me serious like it was some kind of game and i wasnt really gonna buy a car. I called the manager I believe his name was Don and got talked down to also. Got treated like a king at BROADWAY FORD ( AMY GRAFF ) and the price was the same. I am just beside myself with the experience ive had with these people. I think the owner of this place probably doesnt realize the rudeness of his staff. Go to BROADWAY FORD for your new Ford and you will be treated better by far. They will appreciate your business.

Ford Edge Owner

13 de abr. de 2012

I just purchased a 2010 Ford Edge from Witt Auto Sales and worked with Scott. When I was shopping their lot on a weekend I was unable to see one of their vehicles. Scott drove the vehicle from Crivitz down to Green Bay so that I could test drive it. I thought that this kind of customer service was above and beyond. And because of Scott's over the top customer service I purchased that vehicle.

natalie44

30 de nov. de 2010

I bought a used Ford Five Hundred Sept 2010. When you look at a car there, their first comment is that the cars are inspected by their mechanic from front to back. I guess that is true they did not finish the story that if they see a problem they do not fix it. On Ford Five Hundreds they are know for there sway bars to go. So they know this yet over looked it, also if take it for a ride, which they say they do there is no missing the sound. Yes they said they would fix it after fact (which is great) but you better be local. My fault that I was not local, so not easy to drive 4 hours back to get something fixed that shouldnt be a problem to begin with.Would I do business ther again? ONLY IF YOU ARE LOCAL.If they would have said as is, that would have been cool. But to tell you that it has been gone over and it as not. NOT COOL

G,Gayhart

6 de nov. de 2010

I had a vibration in my truck so I took it to Witt Ford & had the tires rotated and balanced. When I picked up the truck I was told the rear brakes were bad and the front suspension needed repair. The vibration was still there so I took it in and had the brake work done. When I picked up my truck I asked to see the paper work the service manager had in her hand done by the tech that worked on my truck. My truck had 40+ thousand miles and wanted to find out why it needed so much work. The service manager told me she wouldn't show it to me because it was the tech notes and I had no right to see them. After several minutes of asking to see what was in the repair paper work she had in she turned the folder over and wrote "replaced your rear brakes" and held it up in front of my face and walked away. For 300+ dollars I don't know what work was done and I still have the vibration. I will not be back for any more work. I had been a customer for years and had good service until I incountered this rude employee. Beware if you are a Witt Ford customer. Customer service is not a strong point.

pat delsart

5 de may. de 2010

saturday morning my2003 buick stalled at crivitz lumber main street crivitz at 11:30 am. witt sent their service truck over, towed us to their dealership and replaced a very dirty fuel filter; charged the battery and had me on the way by 1:30pm. what great service with great people and a fair price. the crivitz area is blessed to have witt ford for all hours service.

macglashinrh

19 de ene. de 2010

Mark called and said that I could Get into the used 2009 Flex for a payment of $397.00 after he knew what my payoff was on my KIA Sarento Ex was and After my vehicle had been appraised.Then When we actually sat down to finalized the deal.He said my payment would be $ 467.00Then All he could tell me is that he doesn't know where the #397.00 figure came from.This is "No" way to do Business.I will be sure to let everyone I know How I was treated.At Witt Ford in Crivitz Wisconsin.