Dan Marblehead Ma

11 de feb. de 2016

Volvo Village of Danvers Ma has on all occasions made the dealer experience comfortable and easy for me. I never have felt any pressure and have enjoyed all of the people I have worked with there.Highly recommend Volvo products and this dealership.

Tara C

27 de ene. de 2016

Leasing my new Santa Fe was so easy! Every person involved was helpful, honest and efficient! Starting with the online Client Representative Mikey, to the Sales Manager Alan and Sales Consultant Clint. Even the Finance Manager Hysen was easy to work with. I will recommend Hyundai Village of Danvers to anyone looking for a vehicle. Thanks guys!

Amoore

7 de ene. de 2016

We are vacationing in the area on our way to Quebec from Ithaca, NY. Needed new wipers and went to Volvo Village of Danvers. Very responsive and helpful. Then we heard a rattle The friendly service manager got us in to have it checked. They were totally booked. Turns out one of the bolts on the engine mount was loose. They tightened up all the bolts and identified a slow leak (not needing immediate attention) in the coolant system.. We were on our way in half an hour. No charge!!! We are so appreciative and found the experience so positive in what sometimes seems like a negative era!

kcsolano

29 de dic. de 2015

I have leased two vehicles from Volvo Village of Danvers (as well as traded in two vehicles) this year and I highly recommend you consider this dealership for your next Volvo purchase. I leased an XC70 for my wife in March and an XC60 R Design (such an awesome car!) for myself this month (December). In both cases, we were very, very pleased with the service, attention, and overall experience we received. The price was right on our trade in's and the new cars. We worked with Driton Aliu and Brian Hester in both instances and they made our experience on both sides of the transaction great from the start. These are solid guys - professional, transparent, knowledgeable, informative and just really good people to deal with . We also interacted with Tom Witham on the Finance side as well as Rich Hamel and Hysen Mehmeti on the sales side. Again, really nice people to deal with and added to our overall great experience at this dealership. Here's some valuable context: I have been buying/leasing cars every couple years for the past 22 years. I've worked with Mazda, Volkswagen, Toyota, Land Rover, BMW, and Audi dealerships as well as another Volvo dealership prior to working with Volvo Village this year. I can honestly say that working with Volvo Village of Danvers has been THE best experience I have had in purchasing a new vehicle. The quality of my experience with Volvo Village has surpassed any of my previous experiences - not to mention the quality of the product that Volvo is currently producing. To echo another reviewer's comment, Driton and Brian made this year's experience painless and yes, I will say it, "fun!" This is the way car buying should be - fun, exciting, with no back-and-forth BS typical at other car dealerships. We could not have been more happy with Driton's professionalism, enthusiasm, responsiveness, and friendliness, We really enjoyed working with him and know you will too! Ken S.

Andover

23 de nov. de 2015

My husband spent 2 hours test driving and working out the terms for a GMC Acadia they had acquired through a trade in. I came by the next day to look at the vehicle. We made an appointment to come by that Friday to essentially sign the paperwork. When we arrived (with our 3 year old and 2 month old) the salesperson we had worked with, Mike, told us that he had "lost" the terms sheet and we would have to start from scratch. Luckily my husband had taken a picture of the sheet, which he showed him. Mike then claimed that he could not do these terms, that a different manager had been on when they negotiated the first time and the current manager would not agree to them? What? He then said he would go "speak to his manager" in the Hyundai building across the way and see what he could do. He then left us alone in the showroom, with our 2 month old and 3 year old, for 45 minutes. When we finally told another salesperson we were leaving, Mike and the manager suddenly appeared, the manager on his cell pretending to be talking to a buyer for my current car, as if he was trying to get more for my trade in. It was insulting how fake the conversation was. He then said he was trying to get more for my trade in to save the deal and tried another number for our out of pocket that was $2k over what we were told. I don't like playing games and I certainly don't appreciate wasting my time with this nonsense when I have my young kids with me. We had the terms, they called the night before to confirm we were still coming in, we were simply supposed to sign the paperwork and they pull this. Dishonest at best. I would never do business here.

AYT77

12 de ago. de 2015

What a great experience! Rich Hamel was so informative, so helpful, so kind, so personable, and so fair. Every part of this process has been enjoyable and I cannot recommend this dealer high enough. I got a great trade-in value, a great price on the car and really feel great about the purchase. I will certainly continue to go in for service (I mean...they have Bagel World bagels!), and have no doubt that the team will continue to make me feel comfortable and taken care of. Thanks so much!

Glennbo29

20 de may. de 2015

I am leasing my 2nd XC60 from Volvo Village in Danvers and I have continued to be impressed by their professionalism through their sales, service and management team.I had a choice of dealerships when looking for a car, and the overall atmosphere here was comfortable and welcoming.I had a problem with a tire and it was resolved quickly. Service has been great to work with, and my salesperson has been in contact with me throughout the lease process and the tire Issue as well.I'd recommend Volvo Village; and... they have bagels too!

arsenal08

19 de may. de 2015

This is the 3rd Volvo that I have purchased fro Danvers Volvo-My sales assosciate was Driton, very unassuming no pressure that is common when buying at other dealerships. Overall it was a very positive from start to finish.Regards John

amerullo

4 de may. de 2015

Great experience, and trusting environment created by General Manager Todd Irving, our salesperson, Driton Aliu, was equally as good. We never felt rushed or pressured into purchasing a vehicle, everyone was patient, accommodating and attentive to our concerns. I would highly recommend doing business with Volvo Village of Danvers.

warren

27 de abr. de 2015

I recently purchased a car f/ 128 volvo & it was a hassle free experience. I worked with Driton Aliu & it took one meeting to find the right car and price. Furthermore, i was impressed with the dealerships strong commitment to the community & financial support to key causes. Very nice people & I will go back.

Bix22

9 de abr. de 2015

Rich and the team at Volvo Village did a great job getting my wife and I into a new V60 Cross Country. The entire process was handled via email and over the phone and the car was ready for us ahead of schedule. I signed the final paperwork and drove off in minutes. It was an extremely pleasurable and easy experience. This is my second lease with Volvo Village and every interaction with both sales and service has been very smooth. I highly recommend Volvo vehicles and Volvo Village of Danvers.

fwm14

9 de abr. de 2015

My wife and I are former Stutz customers and our experience with Rich Hamel and the rest of the sales team at Village Volvo was just as pleasant. Rich was exceedingly helpful walking us through our vehicle search and his input helped my wife settle on the XC 60 which she loves. I would have no reservation recommending the Village sales team to any of my friends. Thanks Rich for your help.Frank Muse

Cnj22

27 de mar. de 2015

I bought a 2014 Hyundai Sante fe here for a great price from Dominic, he was amazing especially for me (first timer). He was thorough and patient. Gary is very personable &Thomas (business management) very efficient at what he does. Go here, try it out ..I had a wonderful experience

Jeremy

3 de mar. de 2015

I will begin this review by saying I've worked in customer service and retail for over 4 years. I currently work for a company that values the customer most. A little background on my car situation and why I made the decision to lease a new car. I was coming to end of my lease with a Ford, I loved my ford and it was my first new car, But after two years I wasn't in love anymore with the car. I saw the new redesigned Sonata and I was hooked. I was buying it no matter what, I just need the right dealership. the national average states, that the average consumer will visit 1-3 dealerships before buying a car. I visited 5! 4 out of five of these dealerships had one thing in common, they misunderstand what important to customers in today industry. one salesmen even said "price and car" are the most important. NO! valuing your customer is. Hyundai Village provide that at every level and even when there were some missteps, they owned up to it and worked hard to fix it. Customers as well need to understand its a two way street. I go into dealerships with a level of respect I expect in return. they will respect you and work with you. I don't often say this, but I'm proud of my purchase and I'm proud of my local Hyundai dealership. Thank you.

DoriM

17 de ene. de 2015

I knew I wanted a Tucson, but I wasn't sure if I should go new or used, and was hoping for some direct and straight-forward advice. That Sunday afternoon Dave showed me several new and used models that were available. I went back Monday evening to take another look, and found a perfect car for me - a 2014 Tucson in Garnet Red with low mileage. Dave answered all my questions with ease, never tried to push me into any deal, and went out of his way to make the delivery very smooth and easy. I called him a few times with questions and he was always available or quick to return my message. I had a bad experience at a previous dealership with a salesman that was more interested in telling me how great he was, rather than how good the car was. Dave was friendly, professional and to the point, exactly what I wanted. I am absolutely delighted with my car, and will recommend Hyundai Village to anyone and everyone!

Joe Sano

19 de dic. de 2014

"Never go car shopping with your girlfriend RIGHT???" Since I had a great experience there already, I gave it a try. She was disappointed with the local Toyota dealership. I told her that Salesperson Ed Grady and Business Manager Angel Hiduchick were very easy and straightforward to deal with. After a couple of quick visits she got the deal and car she was looking for. A low mileage, black, 2013 Hyundai Sonata. Thanks Ed and Angel for such a smooth buying experience. She loves the Car!!!

ajarhea

25 de nov. de 2014

There were two vehicle I was interested in. I was looking for a used SUV. I looked around, met other dealers. they had the best price and treated me like more than a deal that needed to be made. I worked with Hysen, he was very helpful, nice and accommodating. On the day I went to put the deal together, I came in early and walked in their company thanksgiving lunch. Not only did they share their feast with us, after we sighed the deal the manager walked in and gave us an 18lb.Turkey. Every person we interacted with was friendly and welcoming. I highly recommend Volvo Village. The service and prices were great. I would definitely recommend them to anyone looking for vehicle.

Valentina Shubina

15 de nov. de 2014

When I went to this dealership I wasn't exactly sure which model of Hyundai I should get. I wanted to take a look at a 2013 Hyundai Elantra with low mileage and a great price. It got sold - just my luck. However, with only a few questions my salesman Jose was able to find a perfect car for me and my 3 month old son. Very reasonable price for a new car. I have never had any positive experience with previous dealerships that I went to. I could have never imagined that I could own a brand new car. Hyundai Village of Danvers not only made that happen but also made the whole process a very easy and pleasant experience. We will definitely come back for Hyundai Genesis for my husband. Thank you Hyundai Village!

Cristina Corson

28 de oct. de 2014

I have purchased Volvo's from other dealers....this is my second from Volvo Village. The whole process was fantastic. The sales consultant, Rich Hamel, was professional and moved the process along quickly and efficiently. Great dealer....great experience.

GIgi Thomson

23 de sep. de 2014

They made my experience so.... pleasant and easy to purchase my new vehicle. I had been to another dealership that jerked me around for 4 hours and I finally walked, and walked right back to Hyundai Village. They are friendly, not pushy, informative about their product and got everything done so I was out the door in a flash with my new car. This is my third Hyundai and I've purchase each one of them from Hyundai Village. Thank you all at the Village and will recommend you to everyone. You all deserve a 10. No an 11!

JoeSano

9 de ago. de 2014

Ed Grady and the entire staff always go out of their way to make my visit as smooth as possible. From sales to service they have their act together. I've done business with other dealers and brands in the past however Hyundai Village is a true stand out. Give them a try when your car shopping for a five star experience. BTW I'm very happy with my used Black, 2012 Sonata 2.0T Limited. Great Car!

b and g

6 de ago. de 2014

I contacted 3 dealerships to find out about Volvo's current lease and competitor Conquest incentives. I got no response from one dealer and a robo response from another. Volvo Village's Sales Manager Michael Ackroyd called me immediately to discuss my situation and my interest in an upgrade to a Volvo. Our conversation was cordial and professional and we shared specifics about my current vehicle via e-mail. He called me back later that day with a very attractive offer on an upgrade to a 2015 S60 AWD lease. We visited Volvo Village the next day and Michael arranged for his associate Hysen Mehmeti to present the 2015 S60 and demonstrate its features. Hysen did an excellent and thorough job. The purchase decision , the completion of requisite paperwork with Business Manager Vadim Kelly, and the actual delivery of our Volvo took place in a very cordial and relaxed manner. This is the way that the car business should always work. Thanks to everyone involved in this transaction!

Judy

20 de jul. de 2014

I was thinking of buying a new car and had no idea what car I wanted. I entered the Volvo Village of Danvers Dealership and was greeted by Rich Hamel who showed me the 2014's available and several days later I purchased my new car after meating with both Rich Hamel and Michael Ackroyd. Both of these gentlement were very helpful, patient, and did not pressure me -- for which I was very grateful. I have been a Volvo owner for several weeks now and am enjoying my new car, thanks to Rich and Michael.

Bert & Deb

5 de jun. de 2014

We were handled by three pros, Michael Ackroyd, Rich Hamel and Thomas Witham. When we arrived the new XC60 was front and center. Clean and ready to go! The gentlemen were pleasant and smiling ready to do business.

Julie

30 de may. de 2014

A friend was driving my Volvo and was in an accident and my car was towed to this dealer. The repair was done quickly and I was very satisfied with the service I received. When it came time to buy a new car I went back to them and I ended up buying an XC60 from Rich Hamel. This is the 7th car I have owned and the 4th Volvo. Rich certainly made this the easiest and most enjoyable purchase I have ever made and I would recommend anyone who is in the market for a Volvo to go visit either Rich or any other salesman at this dealershipt. They are all very friendly and professional.

Jennifer Macellaro

30 de may. de 2014

We just purchased a new Volvo Wagon and our selection specialist, Rich Hamel was wonderful. All the service staff were knowledgeable, friendly, and patient. We are thrilled with our new purchase and we look forward to shopping at Volvo Village of Danvers in the future. Thank You!

John H

15 de may. de 2014

About 3 years ago I had to get a car in a hurry and hadn't planned on buying one. I looked for the cheapest lease I could find and found one for an Accent at Hyundai Village. I had never considered a Hyundai before so I figured I'd give it a try and I really liked it. With the lease running out, both Michelle Fitzemeyer and Preston Hawkins contacted me about what my next plans were. Michelle handles situations with leases running out and Preston is in sales. There was never any pressure or hard sell but rather striving to help me get what I wanted - which this time would be the purchase of an Elantra. I continued watching the web site and one went on sale so I started the process rolling with them. Not only was I treated very courteously and professionally throughout but the advertised price was the actual price. I test drove the car, liked it, we quickly came to an agreement and I took delivery 2 days ago. The experience of a second car acquired through this dealership, the positive experience of working with these 2 people and my satisfaction with cars Hyundai makes and sells leads me to recommend Hyundai Village of Danvers to anyone looking to purchase a new vehicle.

CandMDot

13 de may. de 2014

We had a very positive experience with Rich at Volvo Village. We never felt pressure. Specifically, we had a color in mind and weren't in a rush. We were not pressured to buy something they had in stock to rush along the sale. Rich was able to find what we were looking for and we came to look at it and drove away in the same day. Seamless transaction, even got our daughter to her softball game on time.

Ron from Swampscott

13 de may. de 2014

I actually brought my car in for a service and wandered into the showroom while I waited. Found the perfect car fit for me as my wife kept pointing out. Met Rich Hamel who facilitated our purchasing the car. It was a very pleasant experience and Rich and other staff members could not have been more helpful. Rich very patiently went over the workings of the dashboard when we picked up our new car and we were encouraged to return at any time if we had more questions. Needless to say, I love the car.

SallyVolvoFan

12 de may. de 2014

Hi, I just bought a Volvo wagon this winter. I always wanted one. I LOVE my car. Joslin Thomas (and all other staff) was awesome to work with. Financing and paper work went well and I was able to pick up the car the next day. I am very happy with my purchase. Highly recommended.

Jeff

12 de may. de 2014

Great staff that worked with me throughout the sales process by answering questions, negotiating rates and following up on requests. A seamless sales process that was quick and accurate. Highly recommended.

ESierra

12 de may. de 2014

Danvers Village Staff listens to their customers and they support the buyer's preferences and needs through the purchasing process.

NJR1959

22 de abr. de 2014

You owe it to your self to service, visit or shop village Automotive Group. You so owe it to your self. Lester is doing an awesome job running this dealership. There is Noooooo surprises or additional expenses. Keep up the good work. NJR

CatherineMcL

19 de mar. de 2014

My experience with Volvo Village of Danvers and with Vadim Kelly in particular was exceptional. By far, Vadim Kelly was extremely helpful, friendly and cooperative in every step of the process. The whole staff was supportive and made me feel comfortable within each department along the way.Purchasing my 2015 Volvo XC70 T6 was such a positive experience I would strongly recommend Volvo Village of Danvers to anyone. Nothing about the process was overwhelming. It was smooth from my first conversation with Vadim Kelly to the finish line when I drove away with confidence in my new car. Thank you Volvo Village of Danvers!

LSP

23 de feb. de 2014

I was in the market for a reliable used car. Since I did not particularly like dealing with car salespeople,, I was hesitant about where to go. I checked out cars.com, and a used Toyota Camry caught my eye. After checking out all info about this brand or automobile, and the year that it was made, I decided to go take a look. I must say, I was pleased with the car itself, and equally pleased with the staff of the Hyundai Village dealership in Danvers Ma. Was treated with respect, was not pressured and all questions were courteously answered. I made a purchase, and am going to pick up my car in a few days. I am one happy lady. Will recommend this dealership to friends.

jpmills5

16 de feb. de 2014

Throughout the entire process, I was treated very well. Richard educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiating a price was straightforward and without pressure. It was clear that Richard wanted me to be comfortable with the vehicle and the price. I have had my XC90 for almost three weeks now and could not be happier. I also had the opportunity to interact with Vadim and Misha, who were also extremely helpful and considerate.Volvo prides itself on safety and Village Volvo Danvers prides itself on customer service.

John

16 de feb. de 2014

Throughout the entire process, I was treated very well. They educated me about the Volvos that suited me best (XC60 and XC90) and helped me find one equipped with the features/style I wanted. Negotiating a price was straightforward and without pressure. It was clear that they wanted me to be comfortable with the vehicle and the price. I have had my XC90 for almost three weeks now and could not be happier. Rich was a great person to work with throughout. However, all Village personnel I met were extremely helpful and considerate. Volvo prides itself on safety and Village Volvo Danvers prides itself on customer service.

YoungMC

11 de feb. de 2014

My experience at Hyundai/Volvo Village of Danvers, MA was absolutely amazing. When buying or looking at a car, every dealership should be like them. Steve was tremendous and filled my car's tank to full when he didn't have to and went through all the features my car has the night I picked it up. Unlike other dealerships I've been to, they treated me with respect and made the whole experience of buying a first car comfortable. I'd absolutely recommend this dealership for anyone who is looking to buy a vehicle.

Chickopee

4 de feb. de 2014

Volvo Village has consisitently serviced my vehicle since I purchased it there in March of 2012. I alwasy feel that they provide the best price and alternatives. I was there last week after hitting a pothole, which resulted in a blown tire and bent rim, although I did nto know about the rim when I brought it in.They were able to have a rim specialist look at the rim to see if it could be fixed versus buying a new rim, and kept me informed along the way!it is a great team and excellent customer service across all levels of the team!

jc_melrose

18 de nov. de 2013

I leased a 2014 Volvo XC70 from Volvo Village in Danvers. I had intended to lease from 128 Volvo because the dealership is closer to my house, but I went with Volvo Village instead because their lease price was better, the gave me much more for my trade-in, and Vadim was fantastic - knowledgeable, professional and friendly. Management was also considerably more reasonable than 128 Volvo, where the manager took on an antagonistic style. My experience was really fantastic, I'd stick with this dealer without hesitation.

mchura

11 de oct. de 2013

I would definitely recommend this dealership. I found Volvo Village on-line with great prices for a C70. When I e-mailed the dealership, JC called me right back to answer a few questions I had - like what is my trade-in worth? Were there any hidden costs? JC was upfront with the C70's price and was within a few hundred dollars on my trade-in when we made the deal (which he hadn't seen before). The most impressive part is that Volvo Village is so truthful from the beginning, that I made the 400 mile trip (one way) to see if the deal was really possible. When I arrived, the C70 was already to go, they looked at my trade-in, Khann confirmed all the numbers with JC and Jayme started right away with the final paperwork! The whole purchase process was very professional, fast and friendly! I originally thought I would have to stay over night because when I've purchased vehicles at other dealerships - they either take 4-6 hours to do the paperwork or tell me to come back the next day and everything would be ready! Again, JC, Jayme and Khann were so efficient that they had me on the road back home within 2 hours! Thanks you JC, Jayme and Khann for making my C70 purchase a very pleasant experience!M. Chura

bailey007

1 de sep. de 2013

First I would recommend them. You're dealing with a car dealership, but overall they try to be as transparent as possible. I was not unhappy; like your typical buyer, I wish I could have done a bit better pricewise, but emphasize that I would recommend. Def no pressure......128 did a lot of fast and slippery with their numbers so I would not even have considered them when making my final decision.I'm one of those people who expect perfection; if I recommend someone, you know they are good! :O)

GoldInTheHouse

28 de ago. de 2013

Vadim worked really hard to get me the price I wanted to pay for the car that I wanted. He was generous with his time and options, and even had one of his colleagues come way out of his way to pick me up so that I could pick up my new purchase. Jayme did an amazing job getting all of my financing and paperwork done in an orderly and professional manner. Thanks, Mischa, for coming to get me! And thanks to the great guys in the parts department for getting me touch-up paint for a great price. You guys are a terrific team and I have no hesitation recommending people buy from you.

Jkidleary

19 de jul. de 2013

Initially I used this dealership for service after relocating to the area. That has lead to considering the dealer to acquire a new vehicle. The dealership continued to impress me with their professionalism and focus on what is right for the customer.

smurgo

21 de jun. de 2013

Vadim greated me and allowed me a test drive before taking all my time gaining my information. A simple request I had made with other dealerships and was not really granted. He was very informative and answered all my questions. They presented a fair deal for my trade and put an acceptable offer ttogether for me to consider. The whole experience was smooth without any preasure. Well done. I'm sure the service will be exceptional as well.

tracypez

11 de jun. de 2013

From start to finish, the people at Volvo Village were professional, friendly and accommodating. Great Experience and follow up. Thank you to Jayme, Fred and Alfonso for a seamless purchase.

Kmrothf

11 de jun. de 2013

Great Internet deal being offered- all rebates and incentives were applied to the vehicle. Initial contact with JC was low pressure and informative. Car was ready for test drive with Vadim when we arrived for our appointment. All team members we interacted with were friendly and welcoming. Easy process for finailizing details of vehicles. Jayme in finance was great. The service provided was outstanding. We are thrilled with the experience and ultimate purchase.

gvmccormick

10 de jun. de 2013

Fred provided outstanding service during the entire sales process and Jayme was very cordial during the entire documentation process. I highly recommend these folks to anyone looking for a Volvo.

JillyP

6 de jun. de 2013

I contacted this dealer multiple times expressing interest in a certain vehicle; I got no response,email or phone.I tried again 3 more times, explaining my budget, what type if car I'm looking for,& requesting a trade-in value for my car.Other than the automated response about a trade-in value/quote, I heard nothing.Its been such a surprise,& turnoff, that I wouldn't give this place my business.Not a dime!!

mnriddle

26 de may. de 2013

Salesperson very professional,knowledgeable,and customer centered. I got answers to all my questions and concerns about the car I bought.Vadim took time from his busy schedule to pick me up at my home and get me to the dealership for delivery of my Mazda MX5.An addition error on the purchase agreement was addressed to my satisfaction by JC.

lesliewatton

11 de may. de 2013

We visited the dealership with no intention of buying a new car, we were just looking to see if we liked the S60, as my Saab lease was expiring in October. We sat down with Mish and he started to work the numbers with us for a lease, we informed him that our lease was not up until October-so he sent the used car manager out to look and he returned saying it was in great shape. I went back the next day and worked out a deal with JC. They made it very easy to do the deal by getting us out of our Saab lease early. This dealership treated us so well, and now my wife is thrilled with her new S60 Volvo-she had never considered a Volvo, and because of the great customer service from this dealership, is driving one and will probably be a loyal Volvo driver, as she had been with Saab, for many years. Leslie and Michael Clemens

lcmansour

6 de may. de 2013

Recently my husband and I were in the market for a new car. Having previously owned Volvo cars we knew we wanted to stay in the Volvo family. Our previous Volvo's were purchased from Stutz Volvo in Danvers. I spoke to a friend who said that Volvo Village had aquired Stutz and the people there were very nice. My husband and I decicded to visit the Danvers location and our representative William was very accomadating and knowable about the Volvo XC60. My husband and I were very specific about the features that we wanted and William was able to find us two models that fit the criteria. During our visits to the dealership all of the sales representatives were very attentive and friendly. My husband and I could not be more pleased with our purchase. In fact, we are hoping to be back at the Danvers Volvo Village to purchase another Volvo by the end of the summer. I would like to once again thank William for all his help and Alfonso for working with us for the final purchase you made my 44th birthday special.Sincerely,Lisa Mansour

PeterBuotte

2 de may. de 2013

My wife and I had an excellent experience and will definitely be back again when we look for our next Volvo! We are from about 3 hours away in Western Maine and picked a couple dealers in MA because of their expanded inventory. I emailed the dealer to verify pricing I saw on their website and set up an appointment with Alfonso. Once we got there Alfonso introduced us to William who showed us several cars we were interested in. Past experience with other dealers, is the high pressure approach. Not here, they were all great and didn't make you feel pressured. We had such a good experience we never left the dealer to visit the others on the list, we just signed on the dotted line. A great price and outstanding service, what more could you ask for. Vadim did an excellent job going over the car with us and answering any questions prior to us leaving in our new car. On a scale of 1 to 10, I give them a 10+

tlfoley27

27 de abr. de 2013

Excellent Sales and service departments. Found the XC60 I wanted. Good trade in value. Service department is the best I been to in the area.

pkonstadt

16 de abr. de 2013

Fred was honest, informative and direct at all points of our sales process. He responded quickly to text and telephone questions. We were looking for cars with the Volvo safety technology package. There were only a few such cars in stock anywhere in Massachusetts. Fred helped us find one that met our requirements at another dealer and arranged delivery. At delivery, Fred spent considerable time giving us an orientation to the car's features.

am26

16 de abr. de 2013

Everyone we came across at Volvo Village was incredibly friendly and helpful. I would recommend VV to anyone looking at Volvos! Outstanding, friendly customer service.

Jettawagon4

11 de abr. de 2013

Very pleasant no hagle car purchase. Got a great car for a great price. All paper work was done in a timely fashion. Would highly recommend this dealership. Only appear to sell quality cars for great prices.

snyderboston

2 de abr. de 2013

From the moment I arrived to inquire about a late model used Volvo to the moment I drove off the lot with a new model, my experience with the staff at Volvo Village of Danvers was excellent. Vadim, Misha, JC and Jayme were patient, professional, and went above and beyond to find and take care of everything I needed to put me behind the wheel of the vehicle I was looking for, including fulfilling some special requests to make certain everything was just right. Throughout the process, they made sure to keep me informed along the way and were diligent about ensuring everything went according to schedule. From selection to financing to delivery and explanation of all the features of the vehicle, Vadim worked diligently with his great colleagues to see that all the details went smoothly and not only met but surpassed my expectations.I've already had the opportunity to recommend this dealership and look forward to doing so to family and friends (as well as potentially considering them when it comes time to replace our other car) in the future. My sincere thanks to them for a great car-buying experience!

daperry56

1 de abr. de 2013

Vadim was a pleasure to work with from the start. Knowledgeable, persistent without being too pushy and a straight forward negotiator! Dealership seemed to support Vadim's low key yet direct style!

Bbracey

27 de mar. de 2013

The experience at Volvo Village in one word - outstanding ! Mr. William Crowell was a true gentleman and professional, a pleasure and fun :) to deal with, thanks Billy you were a great sport.General Manager Mr. Romano was exceptionally fair, honest and very transparent. Mr.Romano made buying a Volvo one of the best car buying experiences i have ever had, thanks Alfonso.My wife and I truly enjoyed the professionalism of Mr. Crowell and Mr. Romano. I would highly recommend this dealership.Robert F. Bracey

rehudd3

20 de mar. de 2013

The Sales team was very friendly, provided us with immediate attention, and very little pressure.William Crowell was outstanding. He was friendly, and answered all our questions satisfactorily.We didn't make a decision to buy on our first meeting, shopped around and compared the Volvo to the BMW and Audi.William kept in touch, and kept us informed of vehicles (the C30 & S60) that they had in stock, as wellas the incentives they had, and offers that would be acceptable. The general manager, Alfonso was apleasure to work with, and helped seal the deal. We are very pleased with the C30 Volvo that we bought.My wife Rosanne and I will recommend Volvo Village of Danvers to our friends and relatives, because ofthe professional experience of the sales and service team that worked with us.Sincerely,Robert E. Hudd

LesleyF

17 de mar. de 2013

Vadim was exceptionally pleasant and professional to work with. I went in not expecting to purchase anything only test drive and I left with a new S60 T5 AWD that I absolutely LOVE! Jayme was great explaining the never ending paperwork. I would recommend this dealership to anyone looking for a new car.

Mark

14 de mar. de 2013

I just leased a XC60. The team provided best leasing experience I have ever experienced. Starting with the lowest lease program, trade in value. The lead deal was finalized in less than 30 minutes. Their follow up communication and delivery was extremely efficient. This relatively new Dealer has a great team of professional focused on customer satisfaction. Thanks JC, Vadim and team! Mark

NewBalance69

13 de mar. de 2013

The Sales and leasing team provided the best lease value in the market, along with a fair trade value of my car. Additionally, the entire process was extremely efficient. They work as a team. Great communication and follow up ensuring the lease paperwork was completed quickly and the vehicle ready for an onetime delivery. Best service that I have experienced in leasing a new car.Thank you!

bob

13 de ene. de 2013

best ,honest, no nonsense approach they use, no pressure, deal was exactly to the dime, recommend them highly

ssnoels

15 de oct. de 2012

JC and the staff at Volvo Village Danvers both exceeded my expectations. Professional, friendly, and easy to work with. I would definitely recommend family and friends.

Steve C

19 de sep. de 2012

Test drove a 2012 C70....very knowledgable sales rep. Price negotations were very easy to deal with...no pressure. Plan on buying in the very near future

b.riley

5 de sep. de 2012

After visiting 128 Volvo in Wakefield and receiving sub par service. I decided to give Volvo Village a call. I was instantly pleased with the service and straightforwardness of JC. He quoted me the price I was looking for right over the phone, and when I got to the dealership it was no nonsense. The price I was quoted was the price I paid. JC also worked late to ensure the vehicle would be ready for pick up when I needed it, and my sales adviser Fred was extremely pleasant and knowledgeable about the vehicle. It was literally night and day from 128 to Volvo Village.

jgrammer26

10 de jun. de 2012

After I had a deal for two XC60 2012 autos, one was sold while I was waiting for paperwork! Do not trust this dealership or their management!!

Cristina

29 de may. de 2012

My family has been buying and servicing our cars here for years. Look not further, they're the best in the biz!

Dennis R. Kondracki

26 de mar. de 2012

From the first time my wife and I entered the dealership you could feel the friendly atmosphere.We were to the point as to what we were interested in looking at. At no time did the sales representative try to deviate to another vehicle.It was a great experience.

LORIBDINO

18 de feb. de 2012

I went to have an oil change on my s40 and ran into Fred P. who had sold me my car and the one before it at Stutz. As usual Fred was fabulous and by the next week I was signing papers for my new S60! Fred as usual was extremely knowledgeable and above all extremely patient because, I am nothing short of neurotic when it comes to my vehicles. He and JC (the sales manager) worked hard to find me the S60 that fit both my criteria and my budget. And I LOVE my new car!! But it didn't end there, Jayme (the finance manager) was just as fantastic. She was pleasant, fun and as hard as it may be to believe made signing the paperwork a true delight. She was also very informative and knowledgeable and didn't pressure me into any add-on purchases. And I will admit I did add some because for the value it would have been crazy not to. Last but not least Jim in service and Dean in parts two more thumbs up. I ordered the winter mats for my new car and Dean new exactly which ones to match my new interior and he had them in by 9:30 the next morning. When I picked them up up they had them ready for more and check out with Jim was a breeze and they even took my car and hand washed it for me since it was raining the day before. I then ordered the rear mud flaps and the same speedy service. While I had to cancel my first two appointments because of a family emergency when I was able to reschedule Jim fit me right in the same day and was kind enough to inquire about my family. I know I will be with Volvo Village of Danvers for many, many years to come as this is my fifth Volvo.

Lilliana

9 de dic. de 2011

These guys are always able to sqeeze me in last minute! They are willing to drive me where I need to go once I drop my car off, and they'll pick me up when my car is readey. These guys are very friendly, and very accommodating.