ejs49

1 de dic. de 2015

They claim oil change and other services are Express. I'm not sure what express mean to them when I had to wait over an hour for an oil change. Granted they topped off washer fluid and did an "inspection",but still an hour for an oil change!!!!!! If I had the warmth of an inside garage I think I could have changed my own oil in less time.Again if you advertise express service then do it in an EXPRESS way. The oil change 3 pack is what enticed me but the wasted 3 plus hours of my precious time for the 3 oil changes isn't worth it.I 'd rather make an appointment and know I had to commit to time lost for what ever reason takes Dealerships so long to complete work. I could at least arrange a ride and schedule my valuable time better.

Ed the owner

4 de oct. de 2015

The air bag light started blinking. I took my 2005 frontier to Tynan Nissan in Aurora The service adviser told me they charge $140 dollars to code read the problem. Any auto parts store does it for free. The service adviser told me they had to replace the passenger side airbag module. I had to pay upfront for the part. They charged me $699 plus tax for the part. I checked the internet. The part was selling for $418.00 OEM. I also paid 480.00 for labor up front. I was advised that the problem was not the module since the airbag light was still blinking. The service manager said he would fix the problem at no cost to me. No cost? I laid out $1230 including tax for a part and labor I didnt need. I told him what I paid so far. His reply was that if I forgot about moneys owed to me, they would fix my truck for free. DUH I asked for the old part. Rebekah told me the mechanic discarded it.Did they put the old part back? After getting my truck back the next day my daughter usually sits in the passenger side complained that her seat belt locks up and wont release. I can't wait for them to look at the problem. I purchased two vehicles in the past from them Why do I keep going back? There are other stories I can relate about Tynan. Some other time.

queenbio3767

19 de sep. de 2015

Corey Stevenson is the best sales Consultant ever.. With my history. Corey Worked some magic. And Now I am driving a beautiful 2007 Chevrolet HHR. Everyone was Helpful and certious. Corey Stevenson you ROCK! I am going to recommend everybody to Corey Stevenson at Tynan's Nissan 780 S. Havana Aurora. Thanks Tynan's Your happy costermer Charles Group and Kimberly Romero

madguy123

4 de ago. de 2015

removed and replaced passenger side air bag as per factory recall. ----this guys messed up with drivers side too let dashboard loose upper bezel in wrong position .....complimentary multi-point inspection wrong........ my suggestion take your time to fixing the air bag and do it right and forget it the multi-point inspection

dplbs17

7 de jun. de 2015

I visited Tynan's website and saw a car I liked. I made an appointment to see the car the next day and drove out from Denver to Aurora only to find out the car had been sold. No one contacted me to tell me this. I was then given a salesperson that did not know the inventory very well. He led me around the lot for about a half hour. He then had to leave and passed me off to another salesperson. This person was not really sure what price range I was looking for and showed me a vehicle that I could not really afford. It was a nice car and I test drove it. I then let the finance department run the numbers to see what my payments would be, etc. By this time I needed to leave and tried to hurry things up. The finance manager made a rude remark to me saying that "You can't buy a car in 15 minutes." This was after I had been there an hour and a half. Then I couldn't find my own car in the lot. They moved it when they checked it for trade in value and didn't tell anyone where they moved it too. So I had to hunt down my own car in their lot. Overall, generally not a good car buying experience. I felt like I was passed around from person to person and not dealing with just one salesperson. I would not recommend this car dealership to anyone.

KlC

20 de may. de 2015

Called dealership for price of fixing outside drivers door handle. $180 was the quote for labor only. I was charged over$500. With labor at $276. They said they had to replace the whole wiring system. The inside doorhandle worked. They tried to justify their over pricing by telling me they did recall work on my car. Called another dealership they start pricing at $145. I feel riped off,mad. They didn't care!

Gloria W.

30 de abr. de 2015

The guys at Tynan's Finance are amazing!! I had a horrible experience at another VW dealer in the area. I needed a car as soon as possible and Rolando and DJ jumped to the challenge and got it done! I was shown several cars and drove them. My first love is the Beetle and I ended up driving home an awesome BeetleTurbo. It's the best pre-owned car I've ever owned! Hats off to Jim Tynan too. He made sure I understood everything I needed to know about the vehicle. The next time I need to buy a car, I'm off to Tynan's!!

Andrew Carlile

20 de abr. de 2015

Rolando was awesome to work with! He made this one of the easiest car buying experiences and got us into the car that we wanted. Rolando put us at ease, explained the entire process from start to finish and made sure we were taken care of. I highly recommend Rolando for your car buying needs!

Brooklin

2 de abr. de 2015

Salena was amazing. Very trustworthy and knowledgeable. I called her several times for advice with other dealers. She earned my trust and that's why I came back!

Moctar

2 de abr. de 2015

Rolando and Larry made sure we were taken care of. They went the extra mile to help us get the car we wanted. At the end their customer service skills were excellent.

Navy Vet

2 de abr. de 2015

Rolando Rocks We were not sure if we could even get a car. Rolando not only put us at ease, we get into a car that fits our budget. This guy is an ace and you have a customer for life.

Forrest

31 de mar. de 2015

This was the best car buying experience I've had. I loved the start to finish thorough and professional customer service.

Michael S

31 de mar. de 2015

Salena was very straightforward with me as well as up front about the vehicle I'm purchasing. I really enjoyed the experience and would buy from her in the future.

Aj

16 de mar. de 2015

I bought a car there and the sales person was a liar. I was promised things the same night, came back to finish some paper work the next day and found out something went wrong... That wrong was never said, now I am stuck with a car that was in a car accident.

Sandra

28 de ene. de 2015

Larry was very helpful and went the extra mile to help with our car buying experience.

R. R.

28 de ene. de 2015

I'm very satisfied with the vehicle that I chose. I was very nervous initially, but Larry was great in answering my questions. I honestly believe that I got a great deal on my vehicle. I will return and recommend Tynans to family and friends.

James

28 de ene. de 2015

Very respectful and helpful. Dog friendly and everyone went out of their way to make me and my service dog comfortable.

Tracy

29 de dic. de 2014

I worked with Rolando and Salena. They got me the car I wanted and even had stuff I didn't even know I wanted.

VWLove

29 de dic. de 2014

Had an awesome experience while dealing with Salena. She explained everything well and did an excellent job in working with our credit and budget. This was the most pleasant car buying experience we have ever had.

D. Cordova

29 de dic. de 2014

Best service we have ever had. Helped find us autos within our budget.

Chris

11 de dic. de 2014

I recently tried to trade in my Nissan Murano for a Altima. I was called in on by someone I knew for the process and I thought the deal was going to be a great experience since I knew the sales staff, but it was a nightmare, I was not treated like a real customer, and I was there for hours. I gave them that whole next Monday and Tuesday to call me back and they never even attempted to help me. I ended up buying a Hyundai Sonata next door that Tuesday night at Shortline Automotive. Shortline got me in and out in a couple of hours on a awesome 2015 Sonata and treated me like family and like I was a real customer. Over all I would not recommend buying a new car from Tynans Nissan.

Huey

24 de nov. de 2014

Larry was great. He was very polite, friendly and professional and courteous. He was also very informative as well.

Bunce

24 de nov. de 2014

Larry was very helpful. I appreciate his efforts to help me and his diligence. He provided valuable advice and was a pleasure to work with. My situtation was unique and he assisted me with something I am happy with and was remarkable in helping me understand what I need to do in the future.

Tommy

24 de nov. de 2014

Selena was very helpful and understanding of my situation. She did everything she could to me approved and went above and beyond.

Phillippa

24 de nov. de 2014

Larry provided excellent customer service as he was very helpful throughout the process.

B Drone

24 de nov. de 2014

We were treated with the best of care. Everyone was very respectful and things were done in a timely maner.

Bee1

20 de nov. de 2014

I had a car that kept dying upon take off and wouldn't automatically shift into a higher gear. Provided it only happened when it was hot out, my car sat at the dealership for almost two months. They lost the paperwork for my car, couldn't give me updates and when I showed up they had no idea where my car was. I was told "it's somewhere out there" and the employee handed me my keys so I could get stuff out of my car. I was on my own to navigate the back 40. They did loan me a car to use, but the service manager called out of the blue one day saying he would report the car stollen if I didn't bring it back. Asked if my car was done yet and he told me no. What a way to take care of a customer. In the end I was told that Nissan had a new way of fixing the problem my car had a "new process". But couldn't tell me when I would get my car back.

Alycia

11 de nov. de 2014

Excellent people to work with. Made the experience easy and stress free!

Shannon L

11 de nov. de 2014

Salena was amazing; very friendly and helpful. I am very satisfied! Thank you!

C. Castillo

11 de nov. de 2014

Wonderful Staff. Larry was very nice and helpful. Overall great sales person!

T. Ramsey

21 de oct. de 2014

Selena was very helpful and polite. She explained everything in detail and did everything in her power to satisfy my wants and needs.

Gilbert

21 de oct. de 2014

Larry did a wonderful deal and was very helpful and a great guy to work with.

Amber

21 de oct. de 2014

I came in to buy my first car. I was very nervous. I was treated very well and not pressured into anything.

Jonaha

23 de sep. de 2014

Overall experience was good. We were treated very well. I would definitely come back.

Tammy

23 de sep. de 2014

Was very knowledgeable about the process and very open and friendly. Very much appreciated them talking to me about the credit process.

M. Kinzer

23 de sep. de 2014

They got me in the car I wanted, when others turned me down.

Lisa

23 de sep. de 2014

Salena was very thoughtful and knowledgeable. She gave great customer service!

Nicole

23 de sep. de 2014

Wrecked a car but worried about credit and bankruptcy issues. They were friendly, helpful and made the process ad painless as possible.

Shelwyn

23 de sep. de 2014

On hand with excellent service and on time. Everything worked out just fine. I am very pleased to walk out with a used car that works for me and my credit.

Amy N

22 de sep. de 2014

1st time buying in years and the pressure was overwhelming. However, Jordan, Kenny and Salena were wonderful to work with and took the pressure off. So excited for my new car. Thanks for taking it easy on me.

Nicole G

22 de sep. de 2014

I appreciate the professional and kind service Larry has given me. I will highly recommend his service to anyone.

Christopher

22 de sep. de 2014

Larry was very professional and knowledge of the vehicles was great. I will recommend him to family and friends.

CHessin

3 de sep. de 2014

I found the service staff at Tynan's Nissan to be efficient and friendly, and smart to listen and understand what I was asking about. (A service special including oil change, tire rotation, etc). I also asked about an additional part, then was directed where to check if it was available-- and that was added to the service without additional labor charge or a long delay. Thanks!

siri7860

15 de ago. de 2014

I had a great experience! Friendly and they don't try to sell you something you don't want! I will gladly return here to buy my next vehicle.

Mina Ziai

12 de ago. de 2014

I have been coming to this dealer for about 11 years. the first time I was here I was with a friend helping her to purchase a new car. She ended up with an Xterra and we were both really happy with the service and deal. A year later I went in to by myself an Xterra which I did. Again highly satisfied. I started dealing with the service dept, they were helpful, friendly, and professional. I have been going there now for 10 years. Recently my husband needed a new car so we went to Tynann's and walked out that day with the Rouge. Again we had excellent service while purchasing this vehicle and have had excellent service everytime I have gone back for any service on either car.

qpdoll49

9 de jul. de 2014

Josh (salesman) was a "newby" but did very well. Jordan "Wizard" (the man behind the curtain) was great. He helped Josh with all our questions. Very low mileage for a used vehicle. I love our Rogue, BUT when we got it home we noticed a dent in the left front fender that was not disclosed during the negotiations. The guys would have a 5.0 rating if they had told us about that one defect. We would buy here again.Thanks Josh & Jordan.Val & Rod

lhouston003

28 de jun. de 2014

From the time I bought my SUV and each oil CHG and service since always great customer SVC. Max and Jeff in SVC dpt super friendly

onthego_120

27 de jun. de 2014

I came from close to 400 miles away and basically had the deal made over the phone. I was a little skeptical about what may happen once I got there, but was pleasantly surprised! Not only did they have everything in order and ready to go, but I had a great opportunity to look at some other vehicles in the same make. I found one that had a few more options in it than the one I had picked and they made the deal even sweeter, so I bought it. There was absolutely no pressure and they went out of their way to help! One on the best experiences I've had purchasing a vehicle...thanks guys, I'll be back!

palacios30

27 de jun. de 2014

I went in for an oil change and breaks and a free summer check up... it was great work , and costumer service and a free car wash ... look for MAx Zakzun!!! Thanks nissan on havana...

Theresa

27 de jun. de 2014

Selena did a nice job of explaining how everything worked with my financing and the position I am in without talking over my head. Selena was very nice to deal with.

carazellto2272

25 de jun. de 2014

I have never been to a dealership like Tynan's before they are absolutely amazing and extremely helpful. They really do care about their customers.

osbaldo12

14 de jun. de 2014

I like the customer service is very professional and I like you guys for explain everything about my new car I recommend with my family and friends

CJ

8 de jun. de 2014

Alex did a great job working with me, as did Ron. They got me the price I wanted, and the car I wanted.

Ivory

30 de may. de 2014

I am so happy that I found a car I can afford and enjoy!

Angela G

30 de may. de 2014

Excellent customer service. Lots of patience and explained everything excellently.

Shelia

30 de may. de 2014

Mr. Larry was very helpful, patient, honest and very helpful. I am very happy!

SHEKA

25 de may. de 2014

JIM IS AN AWESOME SALE REP. I was not forced nor was I bombarded. He took the time and helped me to make a good selection. He is a great asset to Tynan. Thanks again. AWESOME JOB JIM. The place is clean and the environment is coducive for a buyer to make the best choice ever. The people are friendly and weras a smile on their faces. I love my car.

Garth

24 de may. de 2014

These guys are great. I received an awesome deal on a Nissan frontier

gatorino

22 de may. de 2014

Alex was a pleasure to work with, he really wanted to work with us and honor our request's he was a good listener. Made us feel comfortable. Marcus was also a pleasure to work with and worked with us to stay within our budget. He was also nice enought to add Tint to the two front windows. On the other hand the guys that worked on detailing the car brought it back with the same scratches they were suppose to remove unfortunately i had to leave that that day I and had to bring it back the next business which was Monday. They also gave me a spare key that belonged to another car. But overall we are very happy with our call and would recomend Alex to our friend.

Looking for a deal

20 de may. de 2014

Great service from beginning to end. No hassle pricing and great knowledgable sales staff.

Amber

17 de may. de 2014

They were great!! Quick in the application process and finding the car we wanted was easy. They are family friendly too! They located an empty office room for me to feed my 4 month old instead of sending me to the bathroom. Thank you for a great car buying experience.

B.Ivan

14 de may. de 2014

Had to have warranty work done on my 2013 Pathfinder. Mr Andrey was very customer friendly, he was not pushy or rude. I am not familiar with auto work and my verbage is by no means correct but he understood that and took care of all that needed to be done even with a horrible discription. He explained clearly what had been done and why. I did not buy my Pathefinder here but I should have I reccomend Tynan's Nissan Aurora Co over Arapahoe Nissan. Beware DO NOT GO TO THE GO NISSAN ARAPAHOE I had to add this because this warning is true.

Steve80017

14 de may. de 2014

Sales people were polite and knowledgeable. Service people were very helpful and very fast in getting me out of there. Excellent job. Excellent place.

Amanda

9 de may. de 2014

Helpful, Knowledgeable and they went over all the options with us.

G.C,

9 de may. de 2014

Tynan's took good care of me and did not promise anything no delivered.

THaynes

9 de may. de 2014

Everybody was very nice and professional. We got the cars we wanted!

kellyrk

3 de may. de 2014

I purchased my 2012 Xterra from this dealership and have returned there for all my service visits. Scheduling service is easy though the website. Transport is always available if I can't wait while the service is being performed. Routine service is quick. The lounge is comfortable. The staff are very friendly. The work is done well and priced well.I highly recommend them.

Joann Jozaitis

17 de abr. de 2014

You did not try to sell me something i did not want plus it did not take all day. Thank You! Would do it again!

Darlene

4 de abr. de 2014

Everyone was very friendly and helpful. I had a great experience!

Happy Customer

1 de abr. de 2014

Uleses was excellent. Buying process was simple and uncomplicated.

G. McKain

28 de mar. de 2014

Took my Juke in for service and minor repair......great service in every way.

VJCARTER

28 de mar. de 2014

We went in to look at a used Nissan Rouge. They did not have any in stock but then begin to ask us what we needed in a new car. They were not pushy at all. We had been to dealerships all night and it was the first that we did not feel we had to rush through. They worked with us on a 2014 Rouge. They did what they could to get the price where we wanted it and to make sure that our payments were where we needed them. Even when they was a mix up and we had to redo the paperwork, they were amazing and even tinted our windows for us. I have to say that they got a know us and our son and were so friendly. Great people to work with.

vjcarter

27 de mar. de 2014

We went in to look at a used Nissan Rouge. They did not have any in stock but then begin to ask us what we needed in a new car. They were not pushy at all. We had been to dealerships all night and it was the first that we did not feel we had to rush through. They worked with us on a 2014 Rouge. They did what they could to get the price where we wanted it and to make sure that our payments were where we needed them. Even when they was a mix up and we had to redo the paperwork, they were amazing and even tinted our windows for us. I have to say that they got a know us and our son and were so friendly. Great people to work with.

J Abeyta

25 de mar. de 2014

It was great experience i was treated with respect, honesty, and kindness. Everyone was real nice and I will be back again and refer others to come here for a car. Great customer service.

Stephen

25 de mar. de 2014

Larry worked closely with me over the period of 2 trips to get me approved for a car. He was very patient with me and answered any questions that I had.

LPilot

20 de mar. de 2014

Excellent service, super easy to work with, and excellent selection of Cars. I'm overall very satisfied with the entire transaction. Excellent transfer of knowledge.

KIMACE

14 de mar. de 2014

I went in looking to make a purchase on a Nissan Rogue... Spoke with Jonathan and explained what I was dealing with... Income, Credit, trade in and he said he was sure he could help. After I completed the paperwork he came back and said the finance company would only finance a Altima or Juke at a ridiculous monthly payment. When I think about it now he was even skeptical about me test driving the Rogue and pushed me into completing the credit app first. He said he approached several banks but that was the best offer he could give me. He never showed me any official paperwork only hand written scribbles on a folded piece of paper. I just felt like it wasn't right so I approached a other Nissan dealer and they immediately financed me through NMAC, I've been driving my new car since Monday (4 days). I guess Tynans didn't want my business or I just wouldn't let them overcharge me. Maybe they think a woman going into a dealership alone can be taken advantage of. Stay away from this place!

MannyGallegos

21 de feb. de 2014

The instrument panel on my new Nissan was no longer operative. Jeff had told me that it would take about two weeks to get the necessary part so he made arrangements to get me a rental car. He later called me back and said that Nissan was expediting delivery of the part and so I was able to get my car back in two days. Jeff was very responsive to my needs and if I have another problem I would be more than happy to work with him.

jbird77

19 de feb. de 2014

Buyer beware. I brought my 2013 Frontier truck in for a warranty repair on an obviously defective clutch, which wore out after just 8K miles (should last 80-100K). They refused to do the repair because a clutch is a wear-and-tear part, and they claimed it was my fault for wearing it out so fast. I found that interesting, since I have driven manual cars for 16 years and have never had a problem with a clutch before. After days of bickering back and forth on this issue, I finally took the truck to another Nissan dealer in town, where they replaced the clutch for free under warranty within 24 hours, no questions asked.On a separate note, I had asked Tynan's to also look into a problem with the stereo system during the same service visit. They fixed the problem, but returned the car to me with the dash board and subwoofer box still disassembled, so I ended up having to put them back together on my own.This is the worst experience I've ever had with a dealership. The service department is sleazy and dishonest, and I will not be dealing with them in the future.

asmitty

18 de feb. de 2014

Overall my experience is a good one with nissan. My car is taken care of and returned to me in a timely manner and the service department is always available to me anytime for questions and concerns.

T Everette

17 de feb. de 2014

Incredible experience. Everyone was very courteous and very knowledgeable. Thank you!

Robert O.

17 de feb. de 2014

Explained the process well and made us feel at ease with the purchase. Process was quick and fairly easy.

Bpirtle

11 de feb. de 2014

Very pleased with my first car buying experience. Alex is a pleasure to work with and will go to the moon and back to make you feel comfortable and create a deal that works best for you. Mr. Williams, the manager, made sure to greet me before business. Although I didn't intend to buy a car until a few months later, they worked with me on all my concerns and didn't make me feel greasy like some dealerships do. Alex made sure to get all the requirements I wanted in my new car and then some. And Tom in financing is wonderful as well. He's a very genuine person who takes his time making sure you understand all the paperwork. Alex and Tom both were there til 10:30 at night with me and not once did I feel rushed. I am so happy with my first adult purchase--even my dad is pleased and he used to be a car salesman. Thanks Tynan's!

BillBuffum

1 de feb. de 2014

Isuzu's are not the easiest to get serviced since they are no longer imported into the USA. Tynan's is the authorized Denver service center for Isuzu, and I couldn't be more pleased. They are always been honest/straightforward with me about the work that is needed, and all work has been done to my complete satisfaction. Their prices have been more than fair. When I am ready to buy a new vehicle, I will consider Tynan's because of the great service there.

Efrainromeo

23 de ene. de 2014

I went a more that week ago to get a part for my vehicle and i was told that it was going to take 3 days to get it, and now it has been a little more than i week and and still waiting so i not happy with that. the reason is i order the driver door handle and right now is very cold and cannot open the door , so its very difficult to get in. other than that the 2 previous times he has help he is been real y good.Now i n the past i have been few more times other employee has help me all times don't know his name but he has very pushed always my car need something extra and i dont like that if my car need it i am fine but i am sure you guys have my previous times in the past in find out what his name is, not happy with him.

Gretchen

16 de ene. de 2014

Very professional service and clear explanations. Very satisfied overall with options, feedback and avaliable vehicles.

kevineverson5

7 de ene. de 2014

In March of 2013 my wife and I bought a brand new 2013 Nissan Murano from Tynan Nissan in Aurora, Colorado. We owned a 2006 Murano and LOVED it!!! The 06 Murano was great over 100k miles. We decided to sell it and buy one with zero miles since we do a lot of road trips. Tynan's was awesome during the purchase of the vehicle (like all dealers) but once they got our $45,000 the service vanished. At 12,000 miles I changed the oil for the second time and went to rotate the tires only to find that all four tires were BALD. I called Tynan's with my problem and they assured me that the would easily fix the problem. I was told that they would check and fix the alignment and replace the tires as soon as I arrived. I drove 2.5 hours to get to Tynan's and immediately started getting the run around from the service writers. Long story short, there was no alignment problems at all. Nissan will not stand behind their junk tires that they put on their premium vehicles. Toyo tires have no mileage warranty on the crap that Nissan puts on their new vehicles. So the tires on a 45K vehicle are not between the bumpers on a "bumper to bumper" warranty. Thankfully Tynan's Nissan was willing to sell me a new set of junk Toyo tires for $400 per tire, but they didn't have them in stock. Luckily I found a Discount Tire that had Michelin tires in that size for $250 per tire. They also had the same Toyo tire for $200 a tire (wow). So I had to put $1000 worth of tires on my brand new car.Basically Tynan's Nissan would not take care of a customer or back up a product that they endorse, and, they tried to MAKE MORE MONEY on the situation. DO NOT DO BUSINESS with TYNAN NISSAN. They want your money and then they want you to go away. I love Nissan and will always buy Nissan but I will never do business with Tynan again EVER, not even for a spark plug. Go somewhere else.

Honey badger

24 de dic. de 2013

I've never traded a car in before, so this my first time! I was very nervous! But the amazing service from everyone at Tynans put me at ease! Melissa was a wonderful help from the moment we walked in! Thank you so much for making something I was dreading doing, into a wonderful day! I would definitely recommend Tynans to everyone looking for a new or used car!

LLK

22 de dic. de 2013

I was in and out in 55 minutes for my first (complimentary) oil change. Jim gave me great service, checked that everything was working right, topped the air in the tires and scheduled my next oil change. Free coffee and Wi-Fi made the time fly. I recommend Tynan's for your Nissan service OR purchase.

Jaimie Stone

21 de dic. de 2013

I have take my Nissan Cube yo Tynans several times and always been given wonderful customer service. I have both of my cars here and recommend their service to all my friends and family.

KrisB

13 de dic. de 2013

Awesome Car buying experience!! I had a great salesperson that listened to my needs. He identified the car that I wanted before I got there with all of the options I was looking for. I almost went to another dealer even though I had bought a car from Tynans before and use them to service my Altima. I am glad that I decided to give Tynans a chance.

coachdannycampbell

11 de dic. de 2013

This dealer ship presents itself as a FAMILY-OWNED business that has a huge inventory of RELIABLE used vehicles, to help get you back on your feet after a major life event like Bankruptcy. Truth is, they are NOT! I purchased a used jeep liberty crd from them that came in as a trade in that same day. I asked for a car fax and never received it. I was advised that the vehicle we purchased was as reliable as they came and would last me for years. Cat, the finance/sales person that sold us the vehicle even said, "you can turn around in a year and sale it for what you are buying it for today." The vehicle was in for repairs less than 3 weeks after we purchased it and after we got it back, it was right back in for repairs 3 weeks later. In fact, of the 13 months we have now owned the vehicle we have barely had it in our possession for 6 full months. Issues have included a U joint that failed, Transfer case and an apparent transmission filter that, of course that isn't all, but the support in response to all of these issues have been minimal. The customer service related has been a pure pass of the buck. Reach out to them on FB, they hide the post. Saw their 5 star reviews performed on this site on their face book page, but come here and their average isn't close to the5 star reviews that they post on their face book page. I asked their used car sales manager to buy this vehicle back and to allow us to purchase a new vehicle and his response was "I recommend you keep it, I would love to have a vehicle like this on my lot, it will run forever. But I'll be happy to take it as a trade" Funny, I went to another dealership who was happy to print a car fax for us and it disclosed that the vehicle was in an accident resulting in a tow that they failed to advise us at Tynan's Nissan. I do not recommend anyone purchase one of their used vehicles, in fact I was warned by someone else with a crappy experience. But my wife and I had previously purchased 3 new/used vehicles from them in the last 10 years and trusted them with our family, it was a mistake and now we ask that someone a Tynans step up and hear our story and help make this right!

TiffanyB

11 de dic. de 2013

My transmission went out and I needed it replaced. Tynan's was great! They let me bring my car in right away, provided me with a rental car and kept me updated on the progress of my car.

Happy Customer

10 de dic. de 2013

Sherman, Scott and Steve all helped me select a car that was perfect for my needs. I believe they really worked hard on my behalf and despite my less than perfect credit, made me feel like their most valuable customer. I look forward to a long relationship with Tynan's Volkswagen.

babsy

5 de dic. de 2013

I was looking for 2 reliable cars and I know that Tynan's always delivers on there promise. I purchased a 07 Toyota Avalon in September and a 13 Nissan Altima in December each time the buying experience was great, As a female buyer I received no hassle during the entire process and walked out with what I wanted. I have a history with this location in the service department and that is why this time I decided to purchase from them rather than a broker. The service department is exceptional Mike is very knowledgeable and his team does quality work. I would recommend my friends and family to this dealership, although all of the sales people are knowledgeable I would recommend Pablo he went the extra mile and so did Marcus in finance.

OC

3 de dic. de 2013

Larry was pleasant! The car lot needs to be organized for ease of shopping.

L. B.

12 de nov. de 2013

I feel that Tynan's was very prompt with dealing with my financial situation and helpful in giving me advise on improving my credit score. I hope that when the deal is done I will feel the same.

Karyn

7 de nov. de 2013

Very excellent to work with. Very helpful and always talk though the options. Awesome! Made me feel comfortable!

Chris J

7 de nov. de 2013

Took the time needed to complete the process correctly. Explained everything to my satisfaction and I will use them again.

John M

30 de oct. de 2013

The service has been excellent. The dealership's atmosphere is very friendly.

Robin

30 de oct. de 2013

Larry was very nice to work with and listened to what I was trying to accomplish. Lilly was a lot of fun to deal with. Greg was also very nice and helpful!

Distressed Tynan's Customer

28 de oct. de 2013

My husband Jeffrey and I purchased a 2009 Tiguan from Tynans in Aurora, CO for our daughter's college graduation gift. The sales staff did not honor the original sales agreement with my husband but we bought the car anyway. (Of Note: the car was completely out of gas upon purchase and we almost ran out within 2 blocks of the dealership.) Having owned the car only since July 2013 (3 months) it has been in for repairs multiple times. We encountered a severe sunroof leak within the first week of ownership that soaked the car. Tynans repaired the issue without question and this was appreciated. Secondly the battery died within the first month. Over the month of September the vehicle overheated on multiple occasions It was taken to Midas for a check. Midas could not recreate the problem. 2 weeks later the overheating happened again stranding my daughter at 11 PM at nite in downtown Denver! She took the car immediately to Larry H. Miller VW on Colfax. They contacted us today to advise that the car has faulty cooling fans and the cost would be close to $1,000 for repairs. I feel the dealership failed to recognize these problems before reselling its product or was just negligent in informing the purchaser of the multiple defects at the time of purchase. Tynan's failed its customer and Volkswagen by selling this vehicle.

tiger2013

27 de oct. de 2013

My experience with Tynan's Nissan overall was a good experience. We were able to complete out business transaction within a few hours; and the dealership was able to work out a better interest rate for us than our bank had originally approved us for as well. My sales agent's confidence was a little overwhelming in the beginning; however towards the end of our interaction either I didn't recognize it because I was excited about my new vehicle, or he truly turned down the cockiness. Understandably as a sales associate you have to be confident in order to succeed; but there were a couple of times I felt his "confidence" displayed a lack of concern which could have been avoided and he could have used a kindler gentler approachmeaning; I didn't get the impression he was working too hard to win us over for the sale in the beginning but once he completed the financial portion and understood that we were really serious about leaving the lot that day with a car he was all in with a more accommodating attitude. Bottom line, Jonathan closed the deal and assisted in getting us what we wanted.

Robert F

21 de oct. de 2013

I was reluctant at first about being approved for a car, however I was totally surprised about a successful process of getting approved. I was very happy and my daughter was too, it is the car that she would drive. Special thanks to Rolando Mash.

Kelly B

21 de oct. de 2013

Made appt for 10am by the time I finished I had been there a total of 4 1/2 hours. Very great, friendly people from parking lot to finance.

John

14 de oct. de 2013

My son purchased his first VW at this dealership. After looking at several cars he really liked the GTI. Tynan's sales staff were excellent and all worked together to make this one of the best new car purchase experiences I've ever had. They worked with us on the price and explained all the different financing options. The Sales Manager got the car we wanted at the price we were willing to pay within a couple of hours. The owner met with us as the car was being delivered. I would not hesitate to recommend Tynans.

Wayne C

11 de oct. de 2013

The treatment we received at Tynan's was definitely great. When we were waiting the staffwas extremely hospitable and made every effort to see that we were comfortable.

Leah Patterson

11 de oct. de 2013

Rolando was kind, professional, knowledgeable and empathetic. He listened to my needs and got me a great deal! I will refer others to him and this dealership. I was more than impressed with how smooth the process was. There was no hassle, or haggle, just a good understanding of my needs. Thank you Rolando!

Marcia Sherlock

3 de oct. de 2013

Your dealership and Nick went above and beyond to help me out. I was treated well, everything was explained clearly and I got a much better car than I was hoping for!

Very Happy Customers

3 de oct. de 2013

We live in Longmont and drove 60 miles to work with the People at Tynan after they had been reccomended to us. What a wonderful experiance, Rolanado Marsh & Jim Tynan were absolulety wonderful. The buying experiance we received from them has made us life long customers of theirs. I Highly Recommend Tynan's & Rolando & Jim.Sincerely,Ray & Lori

PAL1030

2 de oct. de 2013

Matt is a fabulously efficient, friendly, straight up salesperson. I am more than satisfied with my deal. Tom is a fantastic finance back-up. Of course, my experience with the service department has always been reliable.

Overthemoon

1 de oct. de 2013

I've always heard when shopping for a vehicle that you don't choose the car, it chooses you. I went in on the 27th after my husband had called around looking at some cars that may fit well for me after my car finally died. We went in after I left work after an exhausting day with a Prius or Civic in mind but I really wanted a Honda CRV. We met with Rolando Marsh who was so sweet and accomodating. This was my first time buying a car from a dealership and I was very nervous but he eased my fears. As it turned out the Civic was actually a CRV! The car had found me. A beautiful, black pearl, 2010 CRV with all of the features I was looking for and then some! Rolando helped me figure out a long term plan for purchasing and spent the time we needed for questions and suggestions. It was an overall wonderful experience and I drove away that night and am over the moon in love with my new car. Thank you Tynan's for employing such a terrific staff and thank you Rolando for going above and beyond to make my experience one that I am happy to have had. I've already started recommendations to friends and family that they come in for a visit!

Crazybarbeegirl

19 de sep. de 2013

I loved my time spent at Tynan's! Ryland was so chill and waited for me to make decisions for myself. He was patient and informative, but not pushy. Ron took some time to come talk to me when he noticed I had been sitting for a while. He was very friendly and made me feel at home. Marcus, who handled my finances, was very informative as well. He communicated clearly and in a way that helped me understand exactly what I was getting into. Overall, the service was outstanding. Almost every employee said hello to me and made I personal connection. If it wasn't so far from home, I would probably find myself here just to hang out. (and use free wifi...)

SusanHarvey

17 de sep. de 2013

This place is a disaster. STAY AWAY......... They are all well and good, until you sign the papers, then you become unimportant. We bought a car there just before we moved. They shipped it to us in Virginia but did none of the paperwork. When I went to get a tag for it, the state of Virginia needed a title. We called Nissan finance for that but after 2 months, Tynan still had not sent our paperwork to them. All they were doing was collecting our money for the last 2 months. Now we have a car sitting in the garage that we can't get a tag for and Tynan ignores our emails and voicemails. I was supposed to start a new job yesterday but had to blow that off because I had no car.Finally...we got to speak to AMANDA. Bless her heart. She says she will overnight the paperwork to Virginia today. She is the only one who didn't blow us off and we are really hopeful that she will do what she says. The title was sitting there all along.....

Madison

16 de sep. de 2013

I was one of the many affected by the Northern Colorado floods, and while out trying to get home in the waters my car stalled and died. luckily for me it was in front of this Tynan's VW dealership and a certain employee ran right out to my car in the rain and helped me push it out. We got it to a higher surface and were letting it dry. I ended up leaving my car there and I put all my trust in this one employee, Justin Lear, in my car and everything in it. The next day I was able to come pick it up and when I did he had fixed all of the interior car problems, and even put my bumper that got torn off by the water back on, all free of charge! He made it a very easy and not a worry was needed, I will definitely be going back to this dealership in the future! Extremely pleased!

Phill

14 de sep. de 2013

While my car was in the shop it got flooded by rain water, coming in from the driver's side trunk. The last time that my car had any kind of work done it was at this same dealership and it was on the driver's side, back brake light. In order to fix this brake light one must take the entire light part out. Ironically, the first time that my car is exposed to this much rain it has a leak in the driver's side trunk. They didn't even look into it when I suggested it. I will never be taking my car there again.

Jeremy

25 de ago. de 2013

This is by far the worst salesman I have ever come across. My wife and I were looking to pay CASH for a vehicle and before he even started looking he literally ran us out. All because I didn't want to fill out a info card and give my phone number. All the other employees might be great but because of this guy I will never purchase a vehicle from them. Hopefully you don't get this guy.

rhagan

16 de ago. de 2013

I wanted to test drive a Nissan Rogue, the sales person went to make a copy of my drivers lic. and get the key for the car. He didn't return for 20 min. as I waited in the sun. When he finally returned, he said he could not find the key. I had driven across Denver just to drive this car. I said I would return the next day for a test drive. The following day, I called to make sure they had found the key and was told that they had found it. I drove all the way out to the dealer and talked to the sales person who showed me the key, but could not find the car. It turned out that it had been sold a few hours before I arrived and he had the spare key but hadn't checked if the car was still available. Then he proceeded to try to sell me a new one. I would never buy a car from Tynans after this experience.

James K.

4 de jul. de 2013

They treated me like a celebrity. I worked with Tony - he was a gentleman and a true professional. Do yourself a favor and ask for him. He took my calls in the evening and treated me like a friend and I consider him one. After my purchase they backed my car into the showroom and showed me how to use and operate every gadget and even answered more questions the next day. Jim Tynan himself answered my questions. They treated me like I had just bought a Ferrari or a fleet of 12 VW's. I get more compliments on my 2013 Black on Black Beetle with Heritage rims that any car before and I love it, love it, love it. Thank you Tony and the rest of the crew a Tynan's VW, you deserve your success!

Anya

27 de jun. de 2013

This will be the third car we have purchased from Tinans and I can tell you it won't be our last time. All three times it has been a great experiance. I love everyone that works there. We are treated like family. Everyone knows us by first name bases. We love you Tinan's!

Dp0001

22 de jun. de 2013

After 10 years coming to this dealer we purchase a car. They been great, good price, no pushy, very friendly, accommodating, great experience in the purchase. They were very willing to make a good deal for both parties.

David S.

10 de jun. de 2013

This is the second time I've bought a car from Tynan's Volkswagen. I'm very happy with my VW Touareg and service provided. I definitely recommend this dealership. The salesman Suraj Aryal was very knowledgeable. He was very friendly and got the job done quick. It was a great buy. Special thanks to Steven Stern being so patient and knowledgeable as well as being very helpful with picking out the right vehicle and color. Another thanks to Ben Varva for explaining how all the modern tools and equipment in the car work. Very profesional team. I'm very proud to have this dealership in my town.

iGreg01

6 de jun. de 2013

Dieter was my sales person and you can really tell that he likes his job. He was there throughout the entire sales process and was able to ask just about every question I had. He was not pushy when it came to what car and vehicle I should get. He listened to my needs and delivered a great vehicle. The showroom was getting a light upgrade and was looking nice. The finance and sales managers were nice in getting through obstacles that I had in my life and was able to get me into a car that I wanted and at a budget I could afford. Thank you Tynan's!!!

Bthewelder

1 de jun. de 2013

Found the vehicle on the web. Contacted the dealer for the price. Agreed on a comfortable selling price. Got pre-approved over the phone, and drove up the next to sign the papers. Well worth the drive from Pueblo, CO. We will be looking their way again for the next used vehicle.

Eric and Janna Perry

29 de may. de 2013

Thanks Tynan's for the great customer service. It was one of the best car-buying experiences we've had and we love our Passat!

ChristopherB

26 de may. de 2013

Tynan's is a great place to buy cars i got my first car from Tynan's Nissan when i was 16 and just purchased my latest car from Tynan's VW the staff is great they are up front and honest about your options they don't pressure you into a sale and have a great car selection if you are in the market for a new VW go see Dieter at Tynan's VW i'm sure he well take care of you!

Happy Camper

24 de may. de 2013

I had given up hope on my dreams of owning a vehicle over the year of 2000. I had gone from dealership to dealership and was given the same answer you need so much more down than I had to offer them. I even fell in the trap of $99.00 down as commercial states I thought that was the best deal in town then when I actually went to that dealership another story it was not $99.00 down of course was more. Went to another dealership they let me drive in a 2012 Dodge Dart awesome I looked and felt like Queen Diana but then went inside to what I thought was to make a deal turned out to be the worst day of my life because I was humiliated by not one or two but three salesmen after that experience I had given up. Then through my brother who had gone through the same experience as I had gone through with other dealerships referred me to Tynan's what an amazing experience we both had. Now we are both in Volkswagon Jetta's the windows are even electric lol. I recommend Tynan's to the world what a life shocking experience I will never forget. I was treated with the up most respect I now have a 2012 Volkswagon Jetta and so happy thanks to all at Tynan's James Taylor, Micah,Steve Rodriguez and most of all Bill Tinkle.

Yanni

23 de may. de 2013

Fernando is very knowledge and patient, we give him 9 for his service!

Troy & Dawn Hartwell

22 de may. de 2013

We just picked up our 4th vehicle from Tynan's. John had gotten everything he needed from us via email and had everything ready to go! Dieter showed us the newest features of the 2013 VW Jetta TDI and we were ready to go on about our day. We were going to buy out our lease, however we ended up driving off in the 2013 Jetta TDI for about $50 less that keeping my other Jetta which I loved...but this new one is totally awesome!!!! VW has improved so much on the performance of a stereo-typed diesel car! KUDOS to DIETER (3x sales person), JOHN (having all business ready to sign) and Tynan's for believing in their customers. There customer service is simply impeccable.

Nancy-Tynan's Fan

21 de may. de 2013

I joined the Tynan's family a few years ago when I needed a repair done on my 2006 Bug. I was given a quote by another dealer that was twice what it should have been. Tynan's service department did the job at the best price quickly and professionally. I knew then that I would always deal with Tynan's in the future. Since then I have purchase 3 new Beetles and have never experienced anything like the magic they can work. They are the absolute best people to work with, you can trust them. If you want to buy a VW, call Keith Williams at Tynan's and he'll take care of everything quickly and without any hassle. They'll treat you like family at Tynan's. Nancy

Bigcoach

14 de may. de 2013

John Tynan gave me the type of personal attention you only dream about when dealing with car dealerships! From his initial emails of the VW promo of sign and drive to talking sports and family, he made me feel like a life long friend! He then paid off my remaining lease of my 2010 Tynan's Jetta, and then got me into a 2013 Passat, at a price less than my current lease! Plus, the entire process, from the immediate greeting, test drive, paper signing, clean-up of the car, took less than an hour and a half! This was absolutely the best experience I have ever had in purchasing a vehicle. And yes John Tynan, the owners son, retrieved the exact car I wanted, filled the gas tank, and even helped me put my personal stuff in the trunk of my new Passat. You won't see that kind of attention anywhere but at Tynan's! Thats why I keep coming back, the quality of Volkswagen, and the quality of the people at Tynan's! It is simply the best dealership in Colorado! Thanks, Ed

Jessica - the new 2013 Jetta owner

13 de may. de 2013

Dieter, John and Jim are amazing to work with. I bought my first car and the experience was exceptional. I love my new 2013 Jetta! Drives amazing, it is truly a luxury car. Thank you everyone for the ultimate customer experience and beautiful product!

Denver01

13 de may. de 2013

Leasing a new car isn't always my favorite thing to do, but Tynan's really strives to make the entire process as painless as possible for the customer. I always find the entire staff to be polite and helpful, as well as conscientious of my time. Because I'm now on my third car leased through Tynan's, the leasing process is super simple and - at this point - Tynan's calls me when they have a good deal running (like Sign & Drive). I've not had any issues with their cars or repairs, and the service staff makes it easy to schedule an appointment. I would totally recommend Tynan's to anyone looking to buy or lease a VW!

Dan C.

8 de may. de 2013

I leased a 2013 Jetta. Dieter was outstanding (as always). Denise gave me a deal I am very happy with, without any hassle or pressure. This is my 4th time buying a vehicle at Tynan's and when the lease is up I know I will be returning. Although I didn't need service, I just want to say that Tom is awesome. I honestly feel special every time I bring one of my cars in for service.

Jetta fan

7 de may. de 2013

Great service staff and great purchasing experience! I would highly recommend buying your next car from Tynan's!

CatherineL

29 de abr. de 2013

The Tynan's are awesome and go above and beyond to ensure the customer has all of their needs taken care of. I wouldn't buy from any other dealership.

Jared

25 de abr. de 2013

John Tynan and his team provided us with superior service. We were able to get into a new car for what he had budgeted for a used car purchase. Very happy with our new Jetta.

sparky

25 de abr. de 2013

Brandon at tynans was impeccable. I came in with a bad situation over my head and he had me drive out with a brand new car. his financial team was a great help and overall tynans performance was perfect to me. quick, friendly, caring, went out of there way to help me better my life situation. thank you so much.. I will refer everyone I.know to yall.

Julian

19 de abr. de 2013

I test drove the 2009 VW Tiguan and not exactly what I had in mind in buying but after I drove it I end up liking the vehicle. On top of that Steve and Eric were great in helping me with the process which it made it more plesant to get this purchase. Steve went above and beyond to answer any questions or concerns. As well Eric was on point on making sure I was well taking care of. Futheremore, I received a call after my purchase from Jim thanking me for my business which it shows appreciation and care about their customers. I can not ephasize enough about the great customer service and great expirience I had from the guys at Tynan's. the I am very exited to say that I would referred family and friends to Tynan's Automotive in Havana Aurora, Colorado.

Erik

14 de abr. de 2013

Fernando and Victor did everything to make sure we left happy. These guys work hard.

Dogtown Writer

1 de abr. de 2013

Flew in from another state on a Saturday to close the deal on a car... and discovered I'd left the cashier's check for the purchase at home. Bank was closed, overnighting the check wasn't an option, and my return trip timetable was pretty much set in stone Yikes! But the Tynan's staff was quick to assure me this wasn't a problem (and I wasn't the first). They arranged for financing within the hour and I drove away with the exact car I wanted, which had taken me months to find. Crisis averted by a friendly, smart, competent staff. Tynan's FTW!

Ronzetti

31 de mar. de 2013

We were in the market for a new car and Craig, Ron, Kevin and Thomas provided excellent service and advice to help us get going with a 2013 Nissan Pathfinder. Thanks fellas, you hooked us up with exactly what we needed!

Amy M.

29 de mar. de 2013

Justin is the bomb! The service was exceptional and the best car buying experience we have ever had!!! Thank y'all so much for my new "clean" driving machine! I LOVE my Jetta TDI!!!!!:)

Julie Holiday

25 de mar. de 2013

I wanted to thank Rolando for helping me with my car purchase!! He is, by far the best car salesman I have had the pleasure to meet and buy a car with!! Thanks again for treating me that I am still a human being, even with the issues that I had. My family and I are customers for life!!

Moira Morton

22 de mar. de 2013

wonderful service from Jeff. excellent salesman.!!!!!!

Anu

22 de mar. de 2013

Brandon was a thorough professional throughout the process. We negotiated hard and he was able to deliver! If you guys are interested in a Nissan, just ask for Brandon.

Julie

19 de mar. de 2013

John, our salesalesman, and Matt, the internet guy, worked together to make our buying experience seamless. The car was ready when we came for the test drive and ready when we came to purchase, so we were in and out in a minimum of time. We were well informed on the price and the options and got a good deal on the car. All in all, the entire staff made our purchase easy and fun. I would highly recommend the dealership and staff.

Scottp

19 de mar. de 2013

Keith Williams, Sarah and Steve were great to work with in this process. Everyone in that building cares about what they're doing and it shows. I can tell you about all the details, but if your in the market for a Volkswagen then don't go anywhere else!!!!!

mattr1973

18 de mar. de 2013

Just received some of the worst customer service from this dealer that I've experienced in a long time from a commission based employee who TRULY wants to earn business and not just his monthly minimum. After reading the other Yelp reviews and reviews in other places, I can't say that I'm surprised.Was dealing with this dealership and a salesperson name SCOTT MITCHELL on a new car offer online. Based on my experience, they can pay me to take off their lot if they want to do business.Was offered a price above and beyond pricing I had received from other dealerships, as well as pricing outside that of other comparable vehicles that I've received. I was open and honest with SCOTT MITCHELL of TYNAN NISSAN about those facts. And let him know that I would need to receive a sharper offer from him, if they wanted to win my business. I was then told by SCOTT MITCHELL from TYNAN NISSAN that I was only interested in price, and not service and honesty. I countered back to him, politely, that I was and considered those de facto needs for earning my business. Also, I suggested he might want to be a little more polite in his dealings with customers if he wanted to earn their business.SCOTT MITCHELL from TYNAN NISSAN then told me the first price he gave me was the best he could do. I told him, I seriously doubted that was the case, and that I'd make him a counter offer. I also told him that strictly based on his service towards me so far, and the online reviews of Tynan's that his service and honesty angle wasn't really winning me over so far.SCOTT MITCHELL from TYNAN NISSAN then decided that rather than continue trying to earn my business that he'd rather completely withdraw their offer and essentially kick me out the virtual door of their online marketplace.I'd strongly recommend never dealing with SCOTT MITCHELL from TYNAN NISSAN if you can help it. I have no idea if the rest of their dealership and staff operate this way, but based on the treatment I received this morning, I'm not even going to bother to find.

Denvergirl303

18 de mar. de 2013

I worked with Justin Kopp. He was awesome. He used this great approach of drawing out the lease program on paper and explaining everything to me. I didn't feel pressured at all. He asked me questions and made sure he got me what I wanted. No money down, great low lease payment. So far so good! Will recommend to others and will go back for future car purchases! I'm a second time Jetta owner, but its so awesome being a 2013 Jetta owner! Two thumbs up!

S. Ventura

16 de mar. de 2013

I went on-line shopping looking for a Nissan Xterra. I received 3 responses but none like the one from Keith Williams. Not only did he answer my on-line questions and pricing ,but he called and we began to negotiate on a price. He talked me into coming down the next day saying just give me a chance to earn your trust. Well, he did and what an asset to your dealership. He is not over bearing or pushy but has your best interest at heart. He is very friendly, respectful, and knowledgeable. This is the first time I have ever been to Tynan's as I live SW and I am closer to a couple of other Nissan dealerships. Keith Williams and the finance department (Marcus Makey) made my trip worth my time and has earned my trust and loyalty!!! S.Ventura

JLaSharr

16 de mar. de 2013

Working with Dieter and Eric to lease a new Volkswagon was a simple process. Great assistance in helping with the walk-in approach. Thanks for the help! -Josh L.

PmHarris

15 de mar. de 2013

Good place to buy a car. Friendly non-hassling sales people who guide you through the car buying process with ease. From walk-in to walk-out everything was genuine and it seemed people took care with the customers. Would recommend this dealership to anyone.

Melissa Cathey

15 de mar. de 2013

Tony Taylor was one of the best salesman I have ever encountered. He made buying my first car a breeze. He listened to every word I said and I ended up getting everything I wanted. Everyone at Tynans was amazing and I WILL NEVER BUY A CAR FROM ANYWHERE ELSE

Jim G

14 de mar. de 2013

My wife and I came into Tyna's VW this morning to find the Great Deals they are offering this month. To find the our past saleman Chris,his friend Kirk has been a great Help very Friendly and helpful. With all the help of the sale people and financing. Today I am back in a VW BUg, I am driving home in my new 2013 VY BUG

Lori D

14 de mar. de 2013

This my fourth Nissan lease, two in MN and two in CO. This is my second one ay Tynan's. This second one went much better than the last one. Keith Williams had everything to do with that. He made the process so smooth and fast! We had all the numbers hashed out before I stepped in the door and made sure I was very happy with everything while at the dealership. I would work with him again and recommend him to any one that wants to buy a car at Tynan's

Jayna

14 de mar. de 2013

Salesmen were excellent! Thank you! I am a return Tynan's customer and I have had two really good experiences!

Marceliano Lucero

13 de mar. de 2013

Just purchased my third vehicle from Tynans. I returned because I had always had a good experience and this time was no different. My salesman, 'Nissan' Nate, was laid back and professional. He took the time to find the perfect truck for me. The entire experience was very smooth and I would recommend Tynan's to anyone!

Tony Lucero

13 de mar. de 2013

This is my third vehicle from Tynan's. My salesman, 'Nissan' Nate was very laid back and didn't give me any of the 'typical' car buying pressure. They took the time necessary to find the vehicle that best suited me. I would recommend them to anyone!

Dewey

13 de mar. de 2013

Came in, Deter and the other guys here got the job done quick and efficiently with little to no hassel.

Cole McLaughlin

13 de mar. de 2013

I live in MT and I was looking to purchase my first vehicle with no real credit history, and Keith called me up and right a way said I have the perfect vehicle for you, lets see what we can do. After that Keith was patient with my constant questions, and worked constantly for me with the financial office. When I came in to look at the vehicle and pick it up, Keith, Steve, Micah and everyone there worked a miracle to get me into a vehicle that I never thought I would qualify for. Keith was absolutely amazing and the entire Tynan VW dealership should receive 12 out of 10s. I will definitely be a repeat customer, and will constantly refer them to others. I also really appreciated that Keith and Steve called me personally to see how the vehicle was doing and how I was doing. Thank You so much from Cole McLaughlin and family

New VW Owner

12 de mar. de 2013

We recently bought a car at Tynan's VW/Nissan. These guys have really great customer service. They listened to our needs, worked with us on our loan, and were able to get us into a better car than we anticipated! They went out of their way to make us feel comfortable and appreciated. We hope to work with these guys in the future.

Heather Lane

12 de mar. de 2013

Excellent customer service. They were very knowledgable about the cars and offered a warranty. Highly recommended.

Jesse A.

12 de mar. de 2013

Jeff Costa sold us our new Leaf. He has been great on the phone, in the store, and through the whole process. I would definitely recommend him and this Nissan dealer to a friend.

Rodrigo Martinez Alvarado

11 de mar. de 2013

The service by Fernando Flores and the G.M. Steve Stern was excelent. Tynans dealer was a really good experience and I will recoment to my friends.

Herrera Family

11 de mar. de 2013

Justin was great. We were afterall buying a vehicle that we had never seen and were making the deal from the other side of the state. With that though Justin made it seem as though we were right on the showroom. Go Buy from Justin at Tynans. Thank you Tynans for everything.

Hans Herrera and Family

11 de mar. de 2013

Justin is one of the most fantastic business people we have ever encountered. Our first contact was on Thursday by phone, because we live hours away in Clifton, CO. We were able to get all the info we needed from Justin and vice versa. Before we knew it he had the ball rolling fast. So Saturday morning despite the weather we drove 4 hours to purchase a Jeep that we had never seen or driven. The facilaties were great and the process was streamlined. I will not only be reffering friends and family to Justin. I'll give them his personal cell phone number so that the deal can be worked out, and then I'll bring them over the pass myself to Tynans so that they can recieve the top notch A+ service that we received from Justin Kopp and his amazing support staff. Thank You Tynan family for making us a part of your crew.

Ryan

9 de mar. de 2013

Rolando at Tynan's was extremely helpful with the entire process of purchasing our new vehicle. We were extremley pleased with the level of customer service provided. With our recent bankruptcy we did not know exactly where to start in trying to establish new credit and purchasing a car. Rolando not only got us approved for a new car but educated us on what we need to do to re-establish a good credit rating. We will return in the future to purchase another vehicle from Tynans and Rolando.

Kurt G

9 de mar. de 2013

Everything was perfect from selection of vehicles to price agreement to finance. Thank you so much Tynans (Marcus, John Tynan and Darcy especially) for making this the easiest car buying experience of my life.

Beth Thomason

9 de mar. de 2013

I purchased a car about 4-5 years ago that recently went through a total loss due to a terrible car accident about 3.5 weeks ago. I contacted Matt Tynan about the situation and he put me in contact with Markus Kamm to purchase another car that fit into the perameters of my criteria. Markus found a car immediately that met all my needs. Markus left the timing and needs in my hands to make a good decision w/o rushing my decision. I apprciate his communication expertise and personal customer service. Markus turned my case over to Jeff Costa who processed my sale needs with exepetional customer service and compassion. I value and appreciate the personal time and effort spent on this sensitve situation. I recieved quality care without "typical" sales presssure. I will continue to support Tynan's. I will refer business to Tynan's as well. Thank you for the wonderful customer service.

Ed

14 de feb. de 2013

Purchased a used Toyota Tacoma and got a fair deal with no pressure to buy. Matt P. Was great and reasonable and willing to listen and work with my guidelines.

Joanna

31 de ene. de 2013

This is my 2nd new car purchase from this dealer (1st was a new 2005 Altima bought in 2004) and not one complaint about that experience!!! So I felt confident about using them again.... I knew what I wanted and how much I would pay, Calvin Stevens (internet sales) made it happen! I sent him my requirements and he found the right car for me at the price I wanted to pay!! It was all done over a few emails.... Great customer service!!! The only complaint I had was I had to wait hours for my car to be delivered to the lot which took a while longer than I expected (paperwork & traffic from Boulder) but it couldnt be avoided as the vehicle I wanted was at another lot in Boulder and had to be purchased by the dealer and brought in for me... Overall the dealership and Calvin were great and since I had prearranged financing the closing was short and sweet as well! Thank you for another great buying experience!

Pam T

21 de dic. de 2012

I wanted to be able to give this dealership a good rating since they are locally owned and operated, and because Tynan's Volkswagen has such a good reputation in Colorado. Unfortunately I cannot recommend this dealership. I saw a newspaper ad for a 2012 Nissan Rogue that was heavily discounted due to incentives and rebates. I went down and drove the car on November 12, 2012 and was able to get the vehicle at what I thought was a fair price. When I signed the loan papers I elected to have the rebate check sent to me instead of using it towards the purchase of the vehicle. Marcus in finance told me that I would receive my incentive check within 3 weeks. When I did not receive my incentive within 4 weeks, I contacted him and he said it would be 3 to 5 weeks. After 5 weeks passed I again contacted Marcus. It has now been almost 7 weeks and I have not received my rebate check and the dealership is unable to tell me when I will receive it or if it has been mailed or when it will be mailed. Marcus has told me several times in the last week that 'someone' from Nissan will call me but he could not give me contact information for the 'someone'. Apparently, it is a well kept secret as to how / who / what / when a rebate or incentive is paid to the customer. I have called Nissan Corporation every other day and provided them with the VIN number for the Nissan I bought at Tynans, but Nissan has no record of me buying the vehicle. Of course, I do not know if I am calling the right department or person or who I would need to talk to find out when I can expect to receive the rebate check. Unfortunately, Marcus continues to refuse to give me any contact information for Nissan or the name of who he has been dealing with. Nissan has never contacted me or attempted to contact me. I do not even know what contact information for me Marcus has given the mystery person at Nissan or whether it is correct. In other words, Tynan's advertises incentives and rebates but there is no guarantee you will ever receive it and Tynan's will not tell you who to contact about it.The salesman repeatedly attempted to get me to agree to try to finance through Nissan or their banks instead of using the loan I had preapproved with my lender. I was told by my salesman that I needed to fill out and sign an Application even to use my own lender. I later found out Tynan's Nissan submitted my Loan Application to their banks without my consent or knowledge. Despite this, I still not write a bad review, again because they are locally owned and operated.To make matters worse, the car was delivered to me with a bad front tire. When we test drove the vehicle, I told the salesman that the 'low tire pressure' light was on and he told me that it was because of the cold weather. In his defense, I was supposed to take delivery of the vehicle that day but due to delays with financing I was not able to pick it up until the next day on my lunch hour when I had limited time. The General Manager did tell me I could bring it into their Service Department and they would fix the tire but I was not able to get back there, I took it to my mechanic and had him fix it - yes at my expense I had to fix the tire of my brand new car. I regret ever setting foot in this dealership and will never go to them for service nor will I ever recommend them even to my worst enemy. Basically I ended up paying $2,500 more than agreed upon for a brand new car, with a bad tire and having my credit score negatively affected by them shopping for a loan (without my consent or knowledge) even though I already had my financing in place. Now I will have to spend my time filing a Complaint with the Department of Revenue Auto Industry Division for buying a new car from this dealership. They really know how to take the fun out of buying a new car. They are constantly running TV and newspaper ads especially now with their supposed 'Holiday' Specials - don't get suckered in like I did. Run! Really - run! - there are good dealerships out there but unfortunately this is not one of them.

Pam Tee

21 de dic. de 2012

I wanted to be able to give this dealership a good rating since they are locally owned and operated, and because Tynan's Volkswagen has such a good reputation in Colorado. Unfortunately I cannot recommend this dealership. I saw a newspaper ad for a 2012 Nissan Rogue that was heavily discounted due to incentives and rebates. I went down and drove the car on November 12, 2012 and was able to get the vehicle at what I thought was a fair price. When I signed the loan papers I elected to have the rebate check sent to me instead of using it towards the purchase of the vehicle. Marcus in finance told me that I would receive my incentive check within 3 weeks. When I did not receive my incentive within 4 weeks, I contacted him and he said it would be 3 to 5 weeks. After 5 weeks passed I again contacted Marcus. It has now been almost 7 weeks and I have not received my rebate check and the dealership is unable to tell me when I will receive it or if it has been mailed or when it will be mailed. Marcus has told me several times in the last week that 'someone' from Nissan will call me but he could not give me contact information for the 'someone'. Apparently, it is a well kept secret as to how / who / what / when a rebate or incentive is paid to the customer. I have called Nissan Corporation every other day and provided them with the VIN number for the Nissan I bought at Tynans, but Nissan has no record of me buying the vehicle. Of course, I do not know if I am calling the right department or person or who I would need to talk to find out when I can expect to receive the rebate check. Unfortunately, Marcus continues to refuse to give me any contact information for Nissan or the name of who he has been dealing with. Nissan has never contacted me or attempted to contact me. I do not even know what contact information for me Marcus has given the mystery person at Nissan or whether it is correct. In other words, Tynan's advertises incentives and rebates but there is no guarantee you will ever receive it and Tynan's will not tell you who to contact about it.The salesman repeatedly attempted to get me to agree to try to finance through Nissan or their banks instead of using the loan I had preapproved with my lender. I was told by my salesman that I needed to fill out and sign an Application even to use my own lender. I later found out Tynan's Nissan submitted my Loan Application to their banks without my consent or knowledge. Despite this, I still not write a bad review, again because they are locally owned and operated.To make matters worse, the car was delivered to me with a bad front tire. When we test drove the vehicle, I told the salesman that the 'low tire pressure' light was on and he told me that it was because of the cold weather. In his defense, I was supposed to take delivery of the vehicle that day but due to delays with financing I was not able to pick it up until the next day on my lunch hour when I had limited time. The General Manager did tell me I could bring it into their Service Department and they would fix the tire but I was not able to get back there, I took it to my mechanic and had him fix it - yes at my expense I had to fix the tire of my brand new car. I regret ever setting foot in this dealership and will never go to them for service nor will I ever recommend them even to my worst enemy. Basically I ended up paying $2,500 more than agreed upon for a brand new car, with a bad tire and having my credit score negatively affected by them shopping for a loan (without my consent or knowledge) even though I already had my financing in place. Now I will have to spend my time filing a Complaint with the Department of Revenue Auto Industry Division for buying a new car from this dealership. They really know how to take the fun out of buying a new car. They are constantly running TV and newspaper ads especially now with their supposed 'Holiday' Specials - don't get suckered in like I did.

BlindGuy

27 de abr. de 2012

Yes, you ask, "Why didn't they just walk away?" and the answer is that one of the patrons is handicapped. We bought the car at Tynan's because they had a decent selections and they are close to our house. After several trips back and forth and massive haggling over unnecessary fees and searching for lost paperwork, we returned to get a tire fixed and a leaky sun-roof and window repaired. All of these issued were promised to be functional according to the Certified Pre-Owned Inspection. On top of all this, the department that took our taxes and other fees sent the registration documents to us and not to the DMV. The taxes paid by their check was less than what we needed to pay. Anyone and everyone we dealt with were not upfront and the one that was was promptly fired within the week in which we purchased our car. My suggestion is that you can choose another Nissan dealer in the vicinity. Skip Tynan's and do yourself a favor.

MikeZ

25 de abr. de 2012

Hold on to your wallet!!!! These guys try everything!!!

car buyer

27 de mar. de 2012

I called this dealer to find out if a car was still available and they refused to help me because I did not want to give them my name. I told them i simply wanted to know if the car was still on the lot and the salesman hung up on me. I called back to speak with a manager about the situation and he refused to address it.

Slickster

15 de ene. de 2012

I had given up hope on getting a new 2011 Maxima S. But Markus and Taher came through with what was later described as an unprecedented price on a new 2011 Maxima. I cant say enough about these guys, they went above and beyond to ensure I got the best deal and that I was completely satisfied. I would recommend that anyone in the market for a new Nissan, go and see them!!