KSoltero

28 de nov. de 2016

It was time to finally buy my first car and I wanted to get a Forester. I worked with Steve and he made me feel really comfortable and not pushed into anything. Steve listened to what I wanted and answered all of my million questions. I then talked with Tim for financing and walked in a little nervous since I wasn't overly familiar with everything we were going over. Tim took the time to explain in detail all my options. I never once felt pressured during the entire process and went in expecting to be a little overwhelmed. I felt like Steve and Tim really had my best interest and I couldn't be happier with my purchase.

Goinbacktocali

28 de nov. de 2016

As excruciating as it is to go through paperwork at a dealership, Joe made the experience pleasant and rewarding. He is a no-nonsense type of "sales-person", (the quotes are regarding the fact that he doesn't "sell," which is a bonus.)PS, Louie in finance deserves and extra bonus thumbs up. What a pleasure he was to work with, as well.

scottc

28 de nov. de 2016

The car buying experience can be nerve wracking. For me, a car is a mode of transportation. Nothing more. With than in mind, I am especially not fond of a high pressure salesman pushing me hard to buy and to buy now. It took me over a month to make a decision to buy and during that time I received an occasional email wanting to know if there was anything that Chris could do to help me with the car buying process. There was never any pressure or guilt-tripping if I was to decide against purchasing a car.

Jane

28 de nov. de 2016

Jennifer Duran and Chris Smith did an excellent job to show us the cars and address all the needs. They are both very pleasant and accommodating. Louie in the finance office was quite efficient.

Mary L Boykin

28 de nov. de 2016

The customer service was outstanding. CJ is one of the best sales people I've dealt with. The overall experience, I will be recommending this dealership to everyone I know.

LGT

28 de nov. de 2016

Salesman was very knowledgeable and helpful. He listened to what we had to say. Did no tell us what we wanted, like some salesmen do.

Julie J.

28 de nov. de 2016

I have been a long time Jeep owner and never thought I would find a vehicle that I love more than my Cherokee but I am officially a convert! CJ Nichols listened to my needs, answered all my question, and informed me on all the features. After test driving with CJ I was in awe! I still can't get over how smooth the ride was and how great the overall handling was. Big thanks to CJ and Louie for getting this deal done!

AGO

28 de nov. de 2016

Went in and met with Mike and immediately outlined what I was looking for. He helped me find a car that met my criteria and as soon as I made the decision to purchase the vehicle, he was on top of it and made the process go as smoothly as possible. I have always wanted to be a Subaru owner and now I am happy to say that thanks to the assistance of everyone I worked with, I am now a proud owner of my very own. Couldn't be happier!!

Michelle Ouimette

28 de nov. de 2016

Went there to simply look at some cars with an idea of what I wanted. CJ Nichols helped me find my Subaru Forester and I couldn't have had a better experience. He was so informative and helpful and I am in LOVE with my car! I would recommend CJ and the Tucson Subaru dealership to anyone looking for a new vehicle!

Retiree

27 de nov. de 2016

Kevin was very thorough in answering all my questions & demonstrating all the options on my new car. Would definitely tell my friends & family to go see him & check out the Outbacks. Traci in finance also did a great job explaining all the additional coverage available. A little too good actually as I ended up buying some of the additional contracts & I never do that. All in all, a good experience considering that I usually put car buying right up there with a trip to the dentist.

Jo

27 de nov. de 2016

I first visited Tucson Subaru almost a year ago when I was barely ready to start looking for a new car. I explained to salesman Kevin McDougall that I was nowhere near the point of purchasing anything and yet he took a considerable amount of time with me test-driving multiple vehicles and comparing my needs with various different cars. When I returned last month, Kevin remembered me and we picked up where we left off. He was patient and understanding as I mulled over my decision and never put any pressure on me to buy anything. When it came time to finalize the deal, the entire experience was positive and efficient.

justinmk

27 de nov. de 2016

My wife and I stopped in a few weeks ago to look at a Subaru Legacy. Ended up deciding that we wanted an Outback instead. Worked with Chris Smith to determine what we wanted and ended up coming back a month later (yesterday) to purchase the vehicle. Chris was a pleasure to work with and I hope to do business with him again. Thanks Chris!

ManchaTeresa15

27 de nov. de 2016

We were very pleased with the your dealership.The salesman Gil Warren was very efficient along with Tracie in the Finance Dept, The whole experience went very smooth and did not take as long as other vehicle purschases.

Tony O

27 de nov. de 2016

This was my first car purchase from a dealership, and it was a great experience! Everyone was so friendly they were happy to stay after hours when our transaction ran long. They made me feel really comfortable and got me into a new WRX at an awesome price, as they were honest and open from the start. They even gave my mom flowers, and she wasn't even present for the sale! I can't express how happy I am with my new ride, and I couldn't have asked for a better first time experience. Thanks to the crew at Tucson Subaru!

Pleased Customer

26 de nov. de 2016

Chris Smith made my first car purchase an enjoyable experience from the test drive down to signing the dotted line. He was genuine and invested in me as a customer and as a driver. I felt comfortable asking him any and all questions and he gave me the best price he was able to.He invested his time and I never felt rushed along the way. I walked away very pleased and ready to be a brand new Subaru driver.

Carolina Stosius

26 de nov. de 2016

My experience at Tucson Subaru was everything I expected and more! Steve Norris was a pleasure to deal with. He is very knowledgeable, friendly and competent. We were on a time schedule to get to work and Curt McHenry got me in my new (used) car in record time. Professional and fantastic staff all the way around. I test drove a car at a different dealership and the difference was night and day. I highly recommend Tucson Subaru! Oh, and I LOVE my car!

Karen Whitworth

26 de nov. de 2016

MIke Henry and the rest of the team at Subaru of Tucson made us feel like we were buying from our friends! They made everything so easy and pleasant! It was a wonderful car buying experience and they all have a special place in my heart for how they were thoughtful of my feelings as I said goodbye to what had been my most prized possession, my 2004 Mazda RX-8! Thank you all!

Realtors1

26 de nov. de 2016

Purchase was exceptionally awesome. I got a bouquet of flowers after purchase. Small gesture but HUGE IMPACT!! Loving my Subaru! Recommending to everyone I know...

subaru

25 de nov. de 2016

Trent was knowledgeable and personable, he answered all our questions, no pressure, he made our car buying experience stress free, he is an asset to the dealership

Me

25 de nov. de 2016

No better, more honest, accurate, knowledgeable, personable, hard-working, experienced sales person exists. AND, he works for Subaru in Tucson, AZ! What more to say???

Andres and Belinda

25 de nov. de 2016

From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and Steve Norris), to the finance department (Traci Roberts), to the parts department (Scott Buford), to the service department (Jade Hilliard.) In the space of one weekend in October 2016 we purchased two lightly-used Subarus (2015 Forester and 2016 Impreza), and have returned several times for added trim, paint and upholstery treatment, and accessories. Before we purchased, the sales agents made sure that we were getting the best vehicles fitting our requirements and that we received a fair price for our trade-ins, and went out of their way, even after the sales had been finalized, to make sure we got everything we might want or need for our vehicles. We look forward to maintaining our warm relationship with Tucson Subaru and the dealership's friendly and efficient staff for many years to come.

Nancy C.

25 de nov. de 2016

Five stars represents the outstanding customer service, attention and fun experience that Sean Johnson provided. This experience far surpassed any car buying experience I have had. Sean and the others (finance), service manager, the roses and of course the videos set Tucson Subaru apart from other dealers. I appreciate the time Sean took to ensure I understood the workings of the vehicle. The purchase was stress free and lots of fun! Thank you for having the vision to run your dealership in this manner. Kind regards, Nancy Cline.

Rossdyna

25 de nov. de 2016

Steve Willis gave us an excellent test drive, and worked very hard to get us the best price, even involving the general manager to squeeze every penny he could out of the deal. He was avaiable by text, phone, and email, and always got back to us. Very friendly and professional. Just a great guy to work with!

Forester2017Buyer

23 de nov. de 2016

Jacob was very polite and responsive. Overall a good, low pressure experience. It so fond of DealerRater forcing me to write a 25 word review.

Sunbumnellie

23 de nov. de 2016

Came in to see if I would qualify to trade in my car for another used one, for now. I will be coming back to get my dream car, a Subaru in the future. Even though I had to wait quite awhile it was because I was waiting on the bank approval. Trent came out every chance he could to let me know they were waiting as well. So while I waited I watched the news and had coffee and cookies. It was all worth the wait and I got the best price and best trade in offer plus a great rate from a different bank then the one I had before. Thanks to Trent for listening to what I was looking for and helping me get a car I could afford.

Domenic617

22 de nov. de 2016

Steve Norris at Tucson Subaru was professional and did not exert any of the typical car dealer pressure to buy. He came across as a nice guy and honest broker. Knew his stuff and was efficient. The other staff members were great too., especially Tim Hanson in finance who was super personable and presented a range of options for financing. Nice facility as well. Highly recommend.

JNE

21 de nov. de 2016

Everyone that I worked with when purchasing my car was super friendly and helpful. They were professional and took the time to answer any and all of my questions. They were available by email and phone and were prompt in responding. The were very informative and did not pressure me into purchasing something that I was not wanting. Overall the best dealership I have bought from.

Edde

21 de nov. de 2016

Decided to replace my 2014 Outback with a 2017 to get all the wonderful new safety features, especially the back-up camera and Eyesight warning. Sales rep Ken Murch was so helpful and easy to quirk with, and Traci Roberts in finance was patient and thorough. I just knew that I was in the best is hands for the whole process.

Themoorebwonder

21 de nov. de 2016

I enjoyed buying my new car. They helped us pick out exactly the one we wanted. There were no hassles. We have bought 3 cars from them.

Subaru2017

21 de nov. de 2016

We were dreading finding a vehicle. However, I have to say, this was a painless experience!My husband and I highly recommend this location and these experienced and great people.

JenLevstik

20 de nov. de 2016

Very helpful staff, pleasant environment, and great deal on the car. I also was able to stay within my budget and not pressured into a more expensive car. It was the most painless car buying experience I've ever had!

Diana Bailey

20 de nov. de 2016

Carl and I had a great time buying our new Subaru Forester. We enjoyed the conversation with Gil Warren who seems to love his two Subarus, and the Sales Respective, Curt McHenry who is Cierra LeBlanc's father; he's as nice as his daughter who is in my English class at Salpointe Catholic. I look forward to many years with this lovely car!

Val

20 de nov. de 2016

We first started with Spence Bilbo but we left to another dealership as Subaru was our first stop. When we returned Spence was test driving a car with another customer so Steve Norris helped us. Both were extremely honest, respectful, professional, and helped us find Just the right car for us. They both did wonderful. Steve was with us throughout the process- looking, testing, and finally reviewing the purchasing terms. Sincerely,Pedro ValenzuelaP.S. the finance manger commuted to organizing a baby shower for Steve as his wife will soon be giving birth to their child. We'll check up with Steve to make sure it happens - as this was part of our purchase agreement.

Old Pilot

20 de nov. de 2016

C.J Nichols has impressed me with his knowledge and personal approach. He is a total Subaru fan and owner himself and it shows. This is the second Forester we have leased with him.

1stnewcarsw22

20 de nov. de 2016

Kevin W. was a great sales person! Louie in finance was very helpful and I left feeling like I got a great deal and even better: peace of mind.

kaktusjumper

20 de nov. de 2016

My credit score wasn't stellar, but my wife and I wanted an Outback. Jennifer Duran made the deal happen. She is professional and personable. First-rate work ethic.

Kimberlie7

19 de nov. de 2016

We just purchased my dream car and the entire experience was awesome. Everyone at the dealership went out of their way to make the experience enjoyable and easy. Used the Costco membership pricing so none of the high pressure sales tactics I have had at other car dealerships. Kevin was great and even gave me a bouquet of red roses! Love my new Subaru Outback!

CPollack

19 de nov. de 2016

I recently purchased a 2017 Subaru Outback Limited from Tucson Subaru. First, I have to say the vehicle is the best I have ever owned.. Tucson Subaru is an exceptional dealership. I have purchased 10-12 new vehicles in my lifetime and my buying experience at Tucson Subaru was by far the best I have ever had. This is do to the outstanding people at Tucson Subaru. The sales manager, Terry Iseminger, and the sales person, Kevin Woessner, are the most professional, courteous and competent sales people I have ever met. The vehicle is exceptional, the dealership is exceptional and Terry and Kevin are more than exceptional. Also my only service visit was exceptional due to my service consultant Jade.

Zmama

18 de nov. de 2016

Jacob offered an incredibly patient presence while answering every question clearly. He made sure to repeat information as necessary for my understanding and I appreciate his thoroughness. I wasn't planning on increasing a monthly patient $50, so at first I was disappointed when he didn't he return with the $300/mo offer to lease the vehicle 2017 Subaru Outback. And... I'm so happy with the vehicle that for now, it is absolutely worth it. Good salesmanship Jacob! Tim in finance was quick, efficient and quite thorough. Super friendly and positive, I appreciated his effort to make all the signing seamless.

Kandace at1234

18 de nov. de 2016

Kevin was real.helpful and knowledgeable not pushy keep up the good work. Traci was friendly and very knowledgeable she made buying a car painless and a great experience.

Paige Taylor

18 de nov. de 2016

Sean was really helpful and was able to price match my TrueCar quote so I wouldn't have to drive to Phoenix for my car. Friendly staff and great customer service!

Robert Ferrara

18 de nov. de 2016

Although it took too long to make the overall transaction, we realize the dealership was very busy on Saturday. Everyone was very nice and helpful, Kevin even took the time to load our phones on Bluetooth in our new car.

SteveM

18 de nov. de 2016

Very pleasant and helpful. No pressure just good information. They were willing to help in any way and answer any questions (and I had a lot)

dhelfand

17 de nov. de 2016

I bought a Subaru Outback 2017 (Legacy, Limited) last week and had several technical questions regarding operation of the Bluetooth technology. Mr Larsen was able to very quickly and accurately understand what the problems were and walked me through the steps necessary to resolve all the issues.

Kevin Luckett

17 de nov. de 2016

This was the second vehicle we bought from Bob. I love dealing with Bob, no B.S. no haggling, paid a fare price for the vehicles and walked away happy.

Michelle B

17 de nov. de 2016

My experience with Tucson Subaru, and CJ Nichols, was very positive. I purchased a used Subaru at the end of the month when they were very busy. They were very efficient in handling the paperwork, and got all the customers waiting to go through the process finished up as quickly as possible. This is my third purchase from this dealership over a number of years. This one under the name Tucson Subaru was definitely the most relaxed and positive in nature. I highly recommend CJ Nichols, as well as the other staff I encountered during the purchase. Michelle B.

william shafer

17 de nov. de 2016

Tucson Subaru has a great staff. Very welcoming from beginning to end of the purchase process. Mike Henry was extremely helpful and considerate of my time. One of the best car buying experiences I've ever had. I strongly recommend the dealership and especially Mike. Go see Mike for your new Subaru!

Christina Michaels

16 de nov. de 2016

Our experience was hassle free. We knew what we were looking for, and Trent helped us every step of the way. I did not once feel like I was in a typical dealership where I was pitted against the salesman, trying to haggle my way through and not get gypped. I felt like Trent was on my side the whole time, trying to help me get exactly what I wanted.

dave

16 de nov. de 2016

However, our experience with Trent Nichols at Tucson Subaru was painless, and in fact, a positive experience. Trent is all you can ask for in a car salesman. He was honest, transparent, professional, competent, and personable. All in all, Fantastic...Great!

Subaru

16 de nov. de 2016

Joe was very personable and went out of his way to help me in a very low key but knowledgeable manner. He was ready to help and yet I did not feel any pressure. Great Sales person and he found me my ideal car at a great price! I went back to the dealership later after my purchase as I did not have time to be shown how to operate all the gadgets at the time of purchase. Joe was busy but he found me another sales person, Bob, who was more than will to spend time with me to explain the workings of all the gadgets! These guys are both wonderful employees!

JB

16 de nov. de 2016

I was in and out of the dealership quite a few times before purchasing my new 2017 Legacy Sport. Everyone was very helpful, never pushy.This dealership also has a very nice facility.

Bob Stedman

15 de nov. de 2016

Vickey Sweeney guided us through each step -- arranging diagnostic to determine cause of intermittent engine light and arranging for a loaner while they checked it out so we wouldn't have to wait at the dealership.

leeann85748

15 de nov. de 2016

We went to the dealership to look at a particular used car and after driving it were discussing that it wasn't exactly what we wanted. Kevin looked through the current used car inventory and brought out a car that my daughter fell in love with. We appreciate his patience and willingness to help us find exactly what we wanted. Tim in finance was awesome, very knowledgeable, quick and friendly.

Susankay

15 de nov. de 2016

I love the Outback that I purchased ! Trent, the gentleman that I worked with was very knowledgeable. Answer all my questions . At no time I did I feel like I was being pressured. Best experience I have EVER had with a car dealership. I feel I got a great price on the car I purchase and a very fair price on my trade-in. What more can you ask for! Living the Dream

Snowball

15 de nov. de 2016

We had a great experience at the Subaru dealership. Initially, I had no intention of buying a car, but Jennifer, our salesperson, and my husband mademe realize it was truly necessary. Jennifer was great. I have bought a car before and felt like the salesperson was just in it for the money, but Jennifer really seemed to care. I felt like I was buying a car from a friend (albeit one with extensive knowledge of the product).

bill.wilbur.52

14 de nov. de 2016

Trent sent me an email suggesting my 2014 Subaru Forester had a strong trade in value. A few weeks later I brought my car in for service and Trent had the appraiser look over the car. Wow, it did have a good trade-in value. Trent then emailed me a cost breakdown on a new 2017 Forester, balance of payment and closing costs. All I had to do was e-sign the document and email the document back and the car was ordered. A credit card deposit through email, a quick visit to the dealer to sign papers a week later and the car is now in my garage. How easy is that?

ChrisG

14 de nov. de 2016

Came to the Tucson Subaru to browse around but in the end I drove off in a brand new 2016 Impreza. Steve Norris was very helpful and quite funny. Traci Roberts was very helpful as well in the finance department. Thanks again!

First Time Subaru Customer

14 de nov. de 2016

We have purchased many vehicles over the years and usually hate the experience we have had at other dealerships. This was the first time we have considered a Subaru and were pleased with the approach taken by the sales and management teams. Our sales person took the time to make sure all our questions were answered and was very knowledgeable. It took awhile, but we finally found the right car for us at a competitive price.

CharlieM

14 de nov. de 2016

Trent Nichols was amazing from the start and through the entire process of purchasing a new Subaru Forester. He was there for us and can't ask for anything more. World class services and sales. I would recommend Tucson Subaru to anyone who is looking to purchase a car from them and then tell them to ask for Trent Nichols. 100% perfect !!

Burt

14 de nov. de 2016

I had purchased Forester, but I found it difficult to read the speedometer. I was given a loaner Outback when I took the Forester in for service, and I found I liked it better than the Forester. Bob Wilson helped me trade in my Forester with only 581 miles on it for an Outback. The Outback had the GPS and a lot of improved electronics such as a greatly enhanced cruise control. It cost me quite a bit more money, but I love my Outback. I would have always been slightly dissatisfied with the Forester.

Marsha Fishman

14 de nov. de 2016

If you do your homework, you will probably decide that the Subaru is an excellent overall product. I purchased the Outback 3.6R. It was a pleasure to work with Steve Norris on your sales staff. He knows his product and is friendly and helpful without being that pushy salesman that we all dread! Everyone I spoke with had good things to say - not only about the car, but about the company, the dealership and those people they worked with. That says a lot about how good your dealership is! I would definitely recommend this dealership to friends and family.

jmb

13 de nov. de 2016

The service department has poor customer service. They do not update you on the status of your car. My car was in the shop for multiple weeks and they never called me. Even when confronted with the lack of communication it didn't seem to matter. The problems were never fixed. As for the vehicle. Very poor quality.

KeP

13 de nov. de 2016

I went in to see late model Crosstreks to replace my 10 year old Mini. Gil pointed me to pretty much exactly what I was looking for, a 2014 with low miles, and I took it for a test drive. I gave myself a day to think about it and check some numbers. I was a little worried about my finances (aren't we all these days?), and Gil worked with me on my trade-in and other financial concerns to quickly get me into the car. Tim did a great job explaining the value of the different warranty coverage and other things, keeping things light. All-in-all an easy process for a great vehicle upgrade.

Stephanie Fries

13 de nov. de 2016

Found what I was looking for. Good price, no pressure. Very nice customer waiting area. I had bad experiences at other dealerships in the past. Will definitely reccommed.

Travis Owen

13 de nov. de 2016

I was helped by Jack McVey shortly after I arrived at the dealership. I had come to look at some of the selection they offered in both the new and used cars. Needless to say, I found something I liked and Jack was quick to help me along with my purchase. No one was really pushy or aggressive to make me want to walk away, helped just the right amount. Curt was also very helpful on the financial side of things. Quick paperwork and solid explanations.

WAMBO

13 de nov. de 2016

I was looking to buy a Jeep Patriot for my wife and saw an ad on the Internet for one at Tucson Subaru.Bob Wilson was the salesman we worked with there and he was very helpful and nice.We ended up buying the Jeep and had a hassle free transaction.I would recommend him to anyone looking to buy a new Subaru or a good used vehicle.

Joseph Canizales

13 de nov. de 2016

Had a great time I was in a rush and they made me feel like no worries and I wouldn't be late do to my truck awesome people

Sandor J Papp

12 de nov. de 2016

Joe, our sales consultant, provided a great service for us. Addressed all of our issues and helped us selecting the best fit for our needs. The dealership was nice and clean, the atmosphere was pleasant, professional.

Schub

12 de nov. de 2016

Nice guy and very personable. I was able to make a deal fairly quickly and before we left dealership after buying Outback. C j made sure we understood how the car operated with all the new electronics. I already really enjoy the Outback. Thank you for a nice buying experience.

Dave H

12 de nov. de 2016

It took us a long time to decide what car we wanted to purchase but Kevin was consistently patient, kind and professional. We found the whole car buying experience with Tucson Subaru to be positive and superior to previous car buying experiences with other car dealers.

TeddyP

11 de nov. de 2016

Kevin "Big Bird" Woessner was a pleasure to work with as was the entire staff. We are completely satisfied and would recommend the dealership and Kevin to anyone.

ann399

11 de nov. de 2016

Scott was patient with my questions. He explained what I was worried about in a way I could understand. He was very courteous and knowledgeable.

Carbuyer

11 de nov. de 2016

Thanks to Trent and team for a great experience. I first contacted the dealership through an internet inquiry, and Trent immediately provided all the information I needed. This initial great first impression resulted in my purchase yesterday after weeks of being patient waiting for the right used vehicle to become available. Trent is incredibly patient, kind, courteous, knowledgeable and approachable with no sales pressure. I will highly recommend him and this dealership to friends and family.

747

11 de nov. de 2016

Working with Jennifer was a pleasure, she was very knowledgeable and professional, and took the time to explain everything in detail. I would highly recommend Jennifer to anyone.

tomoutback

11 de nov. de 2016

After doing a lot of online research I had concluded that a 2017 Outback 3.6R Touring was the vehicle that best suited my needs. I wanted to test drive one and so I went to Tucson Subaru. I was greeted by Kevin Woessner. He arranged for me to drive a similar vehicle since they didn't have one in stock. He answered all my questions and I made a follow up appointment for 11/10/16 to discuss pricing. He had checked and found that a vehicle that fit my specifications was scheduled to be delivered to Tucson Subaru on 11/17/16.On 11/10 when I arrived, Kevin indicated that the vehicle had just arrived that day, a week early. We discussed pricing and the value of my trade in. We arrived at what I considered a fair deal and I told him I would take the vehicle. What followed was very surprising to me. I told him that I only had a small amount of money in my checking account and didn't have the title to my trade in with me since I hadn't expected to finalize the deal until 11/17. Kevin said no problem. I could write a check for the full amount and they would hold it until I brought them a check on my other account that had sufficient money in it to cover the purchase. I could also bring them the title at that time. What really suprised me was that he said that I could drive the new car home that evening after signing the paperwork. Working with Kevin was a pleasant and surprising experience for me. I would definitely do business with him again. Tim Hanson, the person who handled the paperwork, was also pleasant and easy to work with.In the brief time I've been at Tucson Subaru what impressed me most was that the employees seem to genuinely enjoy working there.

safety

11 de nov. de 2016

CJ Nichols was a pleasure to work with. The Forester Premium I was interested in , was further enhanced by his explanation of the Eyesight safety feature and also his in depth test drive , lane change assist , rear cross traffic alert . This is one safe vehicle , no only for families but a must for seniors . The color an features he pointed out , exactly what I was looking for was in transit , be in a few days . We came back , took us out and explained all these outstanding features in detail . This was a no pressure buying experience .

ahegan

10 de nov. de 2016

Buying a car is a lengthy process, I'm thankful for Kevin, Louie, and the detail crew for staying late with us. It was as painless as possible!

Subaru Gal

10 de nov. de 2016

Very friendly and helpfull service. I would buy from them again ! Not pushy at all and seems to have the customers best interest in mind.

J&Js

10 de nov. de 2016

Sean knew the cars well. Was willing to go to his manager and present different request. No pressure. Mr McHenry from finance was very efficient but looking back too fast for us especially with the extended warranty info. Felt we could have done better with trade in value but was given True Car price so that was good.

c_forszt

10 de nov. de 2016

My car buying purchase was simple and efficient. I started shopping in August and Chris was very pleasant to work with and understood my situation. He was willing to spend time with me, answer my questions, and be supportive without being pushy. Once I made my final decision, I had my car, complete with my special requests, in less than 48 hours. Overall, this was a fantastic car buying experience.

Judy2017

10 de nov. de 2016

Since February 2013 we have been dealing with Tucson Subaru...yesterday we picked up our new 2017 Subaru Outback. Joe Micoletti made it fun and pretty streamlined, considering our age!

tyjrvs

10 de nov. de 2016

I had a car picked out from the website, and going in to buy it was as easy as possible. Upon arriving I received prompt service from Jennifer (who emailed me within minutes of my request for more information on the website). She has extremely helpful and accommodating of my busy schedule. Tim in finance also helped make the process as painless as possible. I'm very pleased with my decision to work with Tucson Subaru.

Trumparu

10 de nov. de 2016

Best Dealer experience I've had in 65 yrs of buying cars . Bob Wilson is a stich! Everybody there seems to really like their jobs. That speaks well of the management. I'm so glad I signed on with subaru!

R

10 de nov. de 2016

This dealership does everything right.I used to hate the prospect of a trip to a dealership anticipating an unpleasant experience. Now, I actually look forward to visiting Tucson Subaru because I'm treated politely and because of their staff's integrity.

doncapo

9 de nov. de 2016

I overpaid for this car.Thats is my problem. When they gave me a car that needed tires and were not willing to replace the worn tires, that is a problem with the dealership. It cost me an add'l $1000.00 for the tires. I will never buy there again. Buyer beware!!!!!

Kilo_2

9 de nov. de 2016

Steve Norris greeted me as I arrived. He was soft spoken, and knowledgeable, allowing me to tell him what I was interested in, then providing recommendations. When it became apparent that the vehicle I wanted was not in their inventory, he recommended ordering one with the features I wanted. Steve never tried to convince me to buy something I didn't want and wasted no time finding me the right fit. There was an 8 week wait to build the vehicle in Japan and ship to the US. Steve maintained weekly communications with me, providing updates and checking in. Subaru beat their projected delivery, having the Forester ready within 7 weeks. I was immediately satisfied with waiting for the right car, which Steve continually supported. There were no tricks with financing the vehicle, and no hidden fees. I strongly recommend anyone to use this dealership, and ask for Steve Norris!

Mary K

8 de nov. de 2016

Can't thank Trent 'the car guy' enough for one of the most awesome [dreaded] car purchasing experiences. It took only a few hours and NO stress. I had a few questions after i left....he texted me back immediately.....what a dude!!! Single senior recommends going through Costco Auto Program and Trent Nichols to guide you through THE deal. Also...Tim 'the paper work guy'....was so thorough and quick! I couldn't believe how easy he made the entire transaction. You definitely have an A Team at Subaru

Michael P

8 de nov. de 2016

The vehicle was as advertised and everything with the numbers was as stated. There was no up sale pressure from the staff. The vehicle was ready to go when promised.

Hannah 7

7 de nov. de 2016

I worked with Mike Henry. I would refer this gentleman to anyone. He was kind, knowledgeable, not pushy and willing to work with me. He stayed late one evening to help me hold the vehicle as I discovered someone else was interested in it. Great guy. I told my husband he should go through him for his next vehicle.The only reason I gave it 4 stars over 5 is because the person I worked with in finance was friendly but pushy. I said I didn't want the alarm or warranty and she wouldn't take no for an answer. Now I have both and wonder if I really needed them. Over all an excellent experience, and I really love my new car!!!!!!!! Absolutely no buyers remorse there!!!!!!

blueeyes

7 de nov. de 2016

I went into the dealership to learn about Subaru. I had no intention of purchasing a car on that visit. But I did! CJ went above and beyond in educating me about Subaru and in providing personal attention and support. Many thanks for all your team. It was an excellent experience. Sue Mason

Susan5

7 de nov. de 2016

Kevin did a great job with us. I know we weren't the easiest people to deal with , I was there at least 4 times looking for what I wanted . Kevin was very patient and helpful. I am very happy with my new car . Susan Morris

gigglestars

7 de nov. de 2016

I just drove home my Subaru Outback and couldn't be happier with my experience with Trent and Subaru. His service was thorough, courteous along with great attention to detail with no pressure. He made buying my car fun, and I am looking forward to many years with my car. This is the second Subaru we have purchased from Tucson Subaru and I wouldn't hesitate to recommend the services of Trent at this dealer. Thank you Trent for your honest opinions and excellent service!Patty and Rick

Laddhs

6 de nov. de 2016

Had a great experience at this dealership. Walked in with one car in mind and fell in love with another. They even worked on the price with me!

Lucille Ponticelli

6 de nov. de 2016

Working with Kevin McDougall and Traci Roberts was an absolute joy. We purchased 2 cars and were treated with utmost professionalism. Kevin ensured we know everything there was to know about the cars and more. He gave us the confidence that if there were any problems he would facilitate. We are new subaru owners and feel we will be taken care of. Traci Roberts knew her job very well, was very professional and took care of us. We will come back and see both of them just to say, Hi. They both are a huge asset to this dealership. We have never had such a fantastic experience buying a car.

SubaruVet

6 de nov. de 2016

The total buying experience exceeded m expectations; previous car shopping experiences had placed a hesitant taste in my mouth. However, the Tucson Subaru total buying experience was exciting, simple, and courteous. I would recommend CJ and Tucson Subaru to all, and hope you at least stop by to meet the Team.

Outback Owners Again!

6 de nov. de 2016

We were impressed with Kevin's service. From the first time we stopped, he did not push but showed us cars and went over aspects of the various types of Outbacks and their options. He called/emailed us to follow up but did not pressure us. When we made an appointment to test drive cars, he arranged for a fellow salesperson to drive the 3.6. He has been courteous with follow up on the delivery date and answered all our questions when we wanted to discuss changing the tires and financing a portion of the car. He spent a great deal of time with us on the day we picked up the car. He spent at least an hour going over the items on the dash, etc. I was surprised and pleased that he gave me roses and encouraged us to call him with any items that were unclear to us in the many manuals. It has been a pleasure dealing with Tucson Subaru with service on our 2005 Outback and with the purchase of our new Outback. Kevin Woessner is an excellent example of a car salesman. In addition, Curtiss McHenry was very pleasant and efficient to deal with on the financial side. It was great to not be pressured by a sales manager and have the markup explained without having to deal with another person. Kudos to Kevin, Curt and Tucson Subaru.

Brian Nail

6 de nov. de 2016

I enjoyed the overall low-stress process of working with Jack McVey. He is very professional and does not "push" you into a vehicle that you are not comfortable with. Ultimately, I took months to buy the Subaru Forester and was treated very professionally by everyone I came into contact with. Additionally, after purchasing the car I was presented with only 2 "Add-Ons", the extended warranty and enhanced security system. This was refreshing because usually there is a multitude of options that many dealers offer, which can add multiple thousands to the final price of the vehicle.

Bubz STI

6 de nov. de 2016

We went in to buy a new car and the process was so easy..No haggling, no hassle they explained everything and walked us through the process.. Great group of people that work very well together.

mcallisterjayne

5 de nov. de 2016

Kevin was great. When I went to look at cars I was worried that no one would take me seriously (because I'm 22 and I know nothing about cars) but Kevin was so sweet and helpful. He made me feel totally at ease and he helped me find the perfect car- right off the truck with only 6 miles on it!! It was a great first car buying experience.

deserttortoise2

5 de nov. de 2016

Kevin made it a pleasure to buy a car. We have bought new cars from other dealers in other states and none of them made it this easy or this much fun. Kevin was low key, professional, friendly, answered all our questions, and let us decide what was important to us. Traci was friendly and well organized. Paperwork was done and organized for our benefit. This whole experience was refreshing. Why can't all car dealers be like this one?

JemTwist

5 de nov. de 2016

Id received an email offer from the Subaru dealership indicating that I could lower my monthly payments by about $35/month if I traded the 2015 Forester I was leasing for a new lease on a 2017 Forester. However, I was nearly 2,500 miles over the mileage allotment for my current lease and figured that a trade in would probably amount to losing money or, at the very best, breaking even. Needless to say, when Jacob, my sales rep, confirmed that my monthly payments would indeed drop by about $35/month if I were to trade in the 2015 Forester for a new lease on a 2017 Forester, I was very surprised [and totally unprepared to make a decision].Never expecting the numbers to work out so favorably, the great news initially was very stressful for me and literally took a few hours to sink in. With only 14 months remaining on my 2015 Forester lease, I had my sights set on a jeep or truck that could accommodate tires with mega ground clearance. As much as I loved my Forester, I wasnt sure so I wanted to go for the trade-in and reset the 3-year clock. Jacob, his manager John, [AND my dad who had flown in for a visit and could see that this was one hell of a great deal], very politely tried to talk sense into me; but I wasnt having any of it. They waited very patiently as I wrapped my head around things. Finally, [a few hours later], it dawned on me at just how awesome of deal they were offering. The 3-year clock might be starting over, but so would my mileage, [freeing me of the constant stress of being nearly 2,500 miles over or having to shell out several hundred dollars in a few months to extend the warranty, had I stayed in the 2015 Forester]. And with payments of $30-35/month less than with my 2015 Forester lease, this deal was like icing on the cake.Louie handled the finance end of things, just like with my previous lease. He is extremely personable and pleasant to work with, and I didnt mind waiting an extra 20-30 minutes in order to work with him again. This time around, there was some extra confusion since I had just purchased a new home and was in the process of changing my addresses. The rep from my insurance company needed some extra clarification, and Louie was super cool about allowing me to conference him in after hours to talk with my insurance company and ensure they took care of everything properly.

Jasper123

4 de nov. de 2016

New technology takes the pain out of looking for a car that fit your life style. I was given several options via email and knew what I wanted to see before I stepped on the lot. After making a decision, the paperwork was completed in a reasonable amount of time.

Paul Ritter

4 de nov. de 2016

I contacted Trent with my requirements for my new Subaru and he had a list of cars to look at in no time. He provided me all the info I needed to make an informed decision. And Trent and his team took care of all the details by far the easiest car buying experience I've ever had. Trent and his team made feel that my needs and time were important. I am both happy with the experience and my new car. Thank you Paul

awood7

4 de nov. de 2016

We had a toddler and infant with us which, in general, makes everyone want to walk in the opposite direction, but everyone was so welcoming and accommodating. I think every single staff member took time just to say hi to our children!

Hugh Bell

4 de nov. de 2016

I am very happy with my new Crosstrek. I also enjoyed working with CJ, and he was very thorough. Traci was also very thorough and efficient.

ellspoke

4 de nov. de 2016

We had terrific service from Larsen Al Najjar. He was friendly, knowledgable, extremely pleasant to deal with, and very helpful. We were in and out of service in a very short time, allowing us to start our trip back to California without a delay. He's a real asset for Tucson Subaru. We look forward to working with him in the future.

Pat

4 de nov. de 2016

Kevin was great. No real pressure, very courteous and professional. He was quite patient with my questions. and gave sensible and knowledgeable answers. No nonsense, yet had a great sense of humor,

Rondee

3 de nov. de 2016

We wanted to downsize from two cars to one car but didn't want to go through the hassle of trying to sell one car ourselves. We phoned Chris Smith and asked for his advice because he has always treated us fairly in the past. The end result was we traded in our two Subarus, drove out with a new Forester and the dealership is sending us a check for the difference. This is the first time a dealer has ever paid us for a new car! We also achieved our objective of becoming a one car family. Chris is always easy to work with and Traci went through the paperwork very thoroughly and quickly. Both are quality employees and are an asset to Tucson Subaru.

cbandsub

3 de nov. de 2016

Mike Henry kept us posted via e-mail on anticipated arrival date of the new Forester! It arrived as predicted and was ready for us at the appointed time.

Catherine Stewart

2 de nov. de 2016

I started the contact with this dealership via Costco's auto-buying process. It was never clear to me just what advantage, if any, there was to being a Costco member. I was surprised when the so-called Costco discount was applied to an earlier price on a used Crosstrek which had already been reduced in price by $3000 at some point before I arrived. This seemed a little deceptive. Basically, I was left to negotiate based on on-line guidance about the dealership's actual cost and what would be a great vs. good vs. fair deal. Even then, I wasn't confident that what I was shown as evidence of the dealership's cost actually represented the dealership's out of pocket expense incurred to date for the car. In the end, I felt I negotiated a pretty good deal, but was then unprepared for the "add-ons" presented once I was handed off to one of the financing agents. I should have researched this additional step of the buying process as well as I researched the purchase price. After doing some research, I felt I had made a mistake in agreeing to an extended warranty and an enhanced security system for the car. To Tucson Subaru's credit, they graciously and timely responded to my request to remove the larger of the add-ons (the extended warranty). I will just have to accept the representation that once I'd opted for the customer-activation of the Karr security system, the dealer was on the hook for something reasonably close to what they charged me for it. My research suggests that the dealer cost might be as high as $200 so the $299 they charged didn't seem terrible, though still would be quite a mark-up! Nonetheless, the process of modifying the contract to remove the extended warranty was pretty painless proving that it doesn't hurt to ask. I am hopeful that my experience with service while my Crosstrek is under warranty will be as positive.

Bob Greenstein

2 de nov. de 2016

Had white stains on arms rests in our 2016 Crosstrek. Larsen took it to the detail shop and had it looking spotless and brand new.

runner74

2 de nov. de 2016

The staff helped us make a good decision about our new car. They definitely treated us well, were very helpful and patient, answered all our questions, and were never pushy in any way. We left feeling very satisfied with our decision and happy about the Forester we purchased.Our first Subaru Forester is a 2006, we love that car and will keep it as our second vehicle. We like the convenient location of your dealership and the friendliness and professionalism of all the staff.

bigbirdreview

2 de nov. de 2016

Kevin w helped me with sales and got me a fair enough price and traci r helped me with financing and got me an APR half of my preapproval

Michael

2 de nov. de 2016

This dealership is great and they are also easy and straight forward with you. Everyone tries their best to help you as much as possible and they top it off with a super friendly environment that is sure to bring more happy customers.

Mike & Donna

1 de nov. de 2016

Kevin, you made the whole trading of the truck and fifth-wheel trailer and purchasing the Outback easy for us. If you hadn't we would have had to consign the trailer to an RV dealer for who knows how long.

dekrast

1 de nov. de 2016

This was my first time buying a car from a dealership so I was hesitant and nervous. Steve Norris was patient and listened to what I said. I appreciated his willingness to really work with me on negotiating. I drove away very happy with no doubts about my purchase.Loren was just as helpful with explaining the cost breakdown. He patiently explained it twice and it was very appreciated.

Mark

1 de nov. de 2016

This is the second Outback I've bought from Trent. He is organized, responsive, helpful, honest and direct. The entire experience is a pleasure and very efficient. I highly recommend him and the entire dealership (their service and parts departments also are excellent).

jimmie47

1 de nov. de 2016

Very pleasant experience, Kevin was very knowledgeable and helpful. He explained everything to us and was very courteous and professional. I would recommend Tucson Subaru to my friends.

Tundra5863

1 de nov. de 2016

The first time I came into the dealership nobody bothered to even talk to me so my husband and I went down the road and bought my husband's new car, that was 10 days ago. This time however Joe was saying hi to us in the first 5 minutes and I bought the 2013 Camaro that was there.

R Wilson

31 de oct. de 2016

Purchased a fleet vehicle for our company working with Kevin Gribble. Absolutely smooth transaction from beginning to completion. Highly impressed with Tucson Subaru. Thank you!!!

Adam Huette

31 de oct. de 2016

Found a car online and talked to Trent over the phone. went in and checked that car out and another. Trent was great, good service, no hassle and good price. Would buy a car again from him.

TracyJohn

31 de oct. de 2016

No wasted motion. No pressure. We got the price we offered. Sean Johnson was extremely helpful and knowledgeable about the car. No pressure. Test drive was comprehensive and enjoyable. Bought a sunshade from Scott Buford in the parts department while we were waiting for some of the paperwork to clear. Traci Roberts gave crystal clear explanations of cost and contents of extra packages (maintenance, security, etc.). No pressure. Before we left the lot, Sean went through everything with us, including making sure our cell phones were hooked up to the car's blue tooth. He then introduced us to his manager, Loren Henry, and we were on our way. Everything was completed before noon with, you guessed it, no pressure!

fidlercrab

31 de oct. de 2016

I started with Jennifer Duran on the internet and then met her at Tucson Subaru. She was very knowledgeable and guided me with my selections with patience and care. When I finally decided on the Forester, it was because of her explanations of the safety features and options available. Jennifer has made this car buying enjoyable. Then to the sales manager; dreaded necessity that I had to endure in the past. Wow! Was this ever different. Louie Ascencio was great. We discussed the Subaru extended service plan and I added it. These were great people that helped me get the car I needed. Happy customer, Frank Grannis

tim g

31 de oct. de 2016

Trent "The Car Guy" upholds the standard for how car guys should do business. He is straight forward, honest, personable, knowledgeable, and communicates very well during the entire car buying experience... Also Tim Hanson was one of the best finance guys I have ever dealt with.

Richard Hicks

31 de oct. de 2016

Whole process took under two hours. Everything fully explained by Trent and Curt. No hidden charges or surprises. Would recommend dealership to anyone interested. Awesome!

Harv

31 de oct. de 2016

Our salesman, Bob Wilson, was courteous, knowledgeable, pleasant and helpful. He is a great guy.We would recommend Tucson Subaru as a great place to buy a car.

Mpb2437

30 de oct. de 2016

We had a very positive experience. Our dealer was friendly, helpful, and not pushy. We gave our dealer info on what type of car we wanted and he ended up emailing us when something that fit our needs came in, which we ended up buying. I would highly recommend him and the dealership to anyone.

Ttomtam

30 de oct. de 2016

Wonderful experience: from the welcome at the front of the store (Ken Murch) to the final purchase stage at the finance desk (Tim Hanson). Tucson Subaru is top-notch! I'd go back for sure.

bendersbrew

30 de oct. de 2016

This is the third transaction I've made at Tucson Subaru: one purchase, and two leases. The experience is, in a word, exceptional. The staff have always been friendly and have worked to get me into the right car for the right price. Jennifer was warm and helpful and let me take all the time I needed to make the right decision. Tim in the finance department made the process fun: yes, I said it, fun! As long as I have experiences like this at Tucson Subaru, I will be a die-hard customer. Thank you, Subaru!

Snixon8081

30 de oct. de 2016

Everyone was pleasant, friendly and helpful this experience was a joy I don't like going into debt but have people who care about what they are doing helps.

mepk52

30 de oct. de 2016

While certainly not our first car purchase, our new car was both our first Subaru and experience with Tucson Subaru. This was, without a doubt, the best car transaction for us to date. From start to finish, the dealership team greeted us warmly, fully informed us without pressure, and assisted us in easily completing our purchase. Huge thanks to Sean Johnson, who guided us in every step. He is a true professional in every respect: knowledgeable, respectful of our wants and needs, courteous, and thorough. The exceptional experience we had will definitely not be our last!

Beemer12e

30 de oct. de 2016

Kevin was very patient, knowledgable, and professional. All staff were pleasant and friendly.overall i was very satisfied with my experience at the dealership and staff.

Phyllis Rieman

30 de oct. de 2016

We very much enjoyed our experience at Tucson Subaru and especially appreciated the help that Mike Henry gave us as our sales person. I like the way Mike Henry carefully listened to what kind of car we were looking for to meet our needs. . Mike and Curt McHenry went out of their way to make sure that we understood each step of the process.

BBC

30 de oct. de 2016

My wife and I have now purchased two Outback's from Tucson Subaru. The buying experience was fantastic both times and the service department is second to none.

David Waid

29 de oct. de 2016

I own a 2012 Forester and have been taking my vehicle into this dealership for maintenance over the last year. With simple tasks like oil changes and tire rotations they are adequate. Recently my air conditioner was making a concerning noise, but otherwise working fine, so I had them check it out. After multiple visits and inaccurate diagnosis, I ended up spending $400 and the noise was still there. They then proposed changing the entire compressor for $1000. I ended up declining anymore service and am currently looking for a new place to take my car for maintenance and repairs.

Bookhand123

29 de oct. de 2016

The customer service with this dealership is the very best! Both Cris and Traci are very knowledgable and are not pushy. They truly love their job. This is my 5th Subaru Forrester. I love the brand and will not ever purchase anything but a Subaru.

Ray

29 de oct. de 2016

We made an appointment with a salesman.They let soeone else take it.They passed us off on someone else.He told us the car came with an item that happened to be an accessory,so they just added it to the price.He claimed he had shown us an invoice when he hadn't.We were told we just forgot.These are things that are still irratating us.We did order a vehicle that is not due in till November tenth,so we are still debating whether or not we will accept it.We feel we were treated like two old senile citizens that wouldn't know we were being insulted as it happened.

Elly from Tucson

28 de oct. de 2016

We had a 2014 Subaru Outback which we had purchased from you and really liked it. We had every intention of keeping it for many years. We received an email about trading it in for a 2017 Outback and decided to check it out. Kevin showed us the new Outback and we were very impressed. We sat down with him and talked numbers and before we knew it we had our brand new car. Thank you Kevin Gribble. To top it all off, Kevin presented me with a beautiful bouquet of red roses such a lovely gesture.

Sandra Nelson

28 de oct. de 2016

I planned to purchase a new Outback by mid-2017, but found that by purchasing now I could take advantage of the 0% financing. The many new features on the 2017 also were a selling point. Sales Consultant Ken Murch did an excellent job of clarifying all my questions.

Christine

28 de oct. de 2016

Got my many questions answered. Did four test drives, but didn't feel pressured. Used Costco program and the deal was very good (and appears to be very good according to statistics on Consumer Reports auto website).

AndrewS.

27 de oct. de 2016

Jacob definitely made buying a car less stressful and way easier than any other dealership I went to before. He was very knowledgeable, professional, and accommodating throughout the whole process. He was nice and made things a lot more easier than a lot of other places that I went, and also made things progress quickly so that I could leave with the car the same day.

AlbertH.

27 de oct. de 2016

Spence and Curt were very helpful and pleasant to work with in getting my new car! There was no pressure and the whole experience was more welcoming and enjoyable than I had been used to.

Jan52

27 de oct. de 2016

I have bought 4 Subaru's from Tucson Subaru in the last 4 years. Asside from loving Subaru's, I also love the dealership. Always friendly and they know their stuff. They make me feel like VIP.

Jan

27 de oct. de 2016

Trent was awesome, friendly, and informative! Shopped online and he held the car while we traveled 2 hours to see it. Clean certified car we were looking for

Christine Davidson

27 de oct. de 2016

This dealership is so welcoming. From the moment Jacob, our sales associate, greeted us we were helped, not pressured, throughout the entire purchasing process. What a pleasant experience. I haven't purchased a vehicle in many years so I was ready to do battle...not here. Would HIGHLY recommend this dealership!!!!

Supayoop21

26 de oct. de 2016

This is a very nice dealership. Friendly customer service. Waiting area is exceptional. Free wifi. Good coffee and snacks. Very clean restrooms. I think they overbooked themselves because the wait time for everyone was really long. 3.5 hours for me for an oil change. Room was filled with people and reps were apologizing. Not sure I will return due to the long wait plus price for the oil change is too high compared to others.

LovemySubaru

26 de oct. de 2016

I hadn't purchased a new car for 12 years so the technology of the cars had moved beyond my experience. Everyone was helpful in explaining what I needed to know to make my decision to purchase.

runnr54

26 de oct. de 2016

WE have purchased many new cars from various dealerships. This was our first trip to Tucson Subaru and was by far our best car buying experience. Our salesman, CJ Nichols, had great knowledge of the vehicles he was showing, was very nice, and made the whole process very easy. Traci Roberts, our finance person was a pleasure to work with.

LapisSubi9093

26 de oct. de 2016

Overall Great Staff Jennifer and Curt were very honest and easy going with the whole process. The Subaru Team in Tucson is a very Great team overall, the service they provide is outstanding, and courteous as well as professionl. Great Store Overall and I Highly Recommend Subaru of Tucson! Thank you again!!

PAUL DINGEL

26 de oct. de 2016

EVERYTHING WENT FINE. JACOB WAS VERT HELPFUL AND SO WAS THE REST OF THE STAFF WITH WHOM I HAD CONTACT. THE FINANCIAL LADY WAS GREAT!

walksslowly

26 de oct. de 2016

This was my first Subaru purchase. Salesman Joe Micoleti was forthright, detailed when I asked, and low pressure otherwise. Plenty of time was available to drive different models. We even explored details like different color instrument cluster illumination lighting in variants of the same model. Friendly, calm, and professional folks. Highly recommended, which is unusual for me.

tk78

25 de oct. de 2016

Kevin and Spence made the whole process from beginning to end very easy and delightful. Everyone was polite and friendly. So happy I chose Subaru. The best experience out of all the dealerships I visited in my quest for a new car.

Shawn

24 de oct. de 2016

i had great support and follow up texts, email and calls, but not too many. they just wanted me to know I could contact them with any questions or concerns. I have been looking for a car that meets my needs, and found one sooner than I had planned!

wally2

24 de oct. de 2016

My wife and I had a very enjoyable afternoon at Tucson Subaru, because Kevin Gribble made us feel at home. He knew the product, explained it in a way that a purchase of one their cars felt right. The staff made us feel totally at ease. It was a busy afternoon with a lot of customers, but they never slighted us nor made it seem like others were being short changed. Which they weren't. Again a good experience.

Elaine

24 de oct. de 2016

Intended to purchase a used Forester and left with a 2017 that I was able to afford with the .9% interest. Very happy. Enjoying roses.

Stevec

24 de oct. de 2016

We decided to replace our Forester so I was looking on the internet and found Tucson Subaru. They consistently had the best prices so we contacted them. CJ Nichols got right back to us and set up an appointment. What a pleasant experience! We told him we wanted a basic model so that's what he showed us. No pressure to look at more expensive models, he just showed us what we wanted. He was very knowledgeable and enthusiastic about the 2017 model so we purchased within the hour. Tim in Finance was great, he helped us make the best choices for our budget. All n all it was a very smooth process working with really nice people. I wish I could give them 6 stars.

alfredurban

24 de oct. de 2016

Service performed to satisfaction. Had a previous noise in the dashboard. The service department tried many different ways to duplicate it. No luck in that. Glad they listened to me and tried anyway.

Rachel Crookston

24 de oct. de 2016

It was amazing they listened to me and didn't waste my time with cars outside my range, and within two cars I had found the perfect fit for me! I took some time and thought it through, came back in a couple days and I had my keys for my new car in no time at all! Everything was comfortable and everyone I worked with was so nice.

Happy owners x 2

23 de oct. de 2016

It was time to trade in my vehicle and replace it with a car that could accommodate my wants and needs. After looking at Tucson Subaru's website I new I had found what I was looking for. I reached out to Trent and was at the dealership the next day for a test drive. From the start Trent made me feel comfortable and was very professional. He spent time with me and helped me through the process. He was so great that my son also became a proud owner of his first car from Trent as well. We left happy in our cars thanks to Trent and his great service. Thank you again Trent for an awesome 2 car buying experience!

Susanstanford

23 de oct. de 2016

Jennifer my sales associate was professional and very personable. She listened to what I was looking for and considered my auto priorities . If you are looking for knowledgable, And forthright person that you can trust ASK for JENNIFER DURAN. She made my car purchase experience easy and we actually had fun. It was an honor have Jennifer help my with purchase. From start to finish with staff and dog and people friendly ,facility all your needs are cared forBeyond my expectations. And I have a great car to drive Thank you all.

helen2

23 de oct. de 2016

I have worked with this dealership purchasing 4 Subaru's. I have worked with Kevin Gribble on our last 3 Subaru's. In all my dealings with him he has been very pleasant and helpful. He now feels like a friend to our family. He works hard for us every time we come in. The dealership works just as hard for us in many ways.

Conrad

23 de oct. de 2016

Kevin gave us facts and answered our questions not just a sales pitch. It was refreshing to deal with him. Great experience buying a car

Gary & Linda

23 de oct. de 2016

CJ in sales did a wonderful job explaining the advantages and operations of the vehicle. Louie was most helpful in finance. Both were professional and friendly. We will return. Thank you.

Kate

23 de oct. de 2016

Kevin Gribble was extremely knowledgable, straight forward and honest. Other than all the paperwork it made leasing a car very easy. In fact, we had never thought about leasing until we went through it all with him. He also made sure we understood the options and got us what we were looking for.

Happy campers

22 de oct. de 2016

We had considered a Toyota also, so we visited both dealerships within days of each other. The experiences couldn't have been more different. Although the sales staff at Toyota was nice, there was still a sense of pressure to buy a car then and there. The usual back and forth with "let me check with our finance team" two or three times. But at Tucson Subaru it was just a friendly exchange of information. Pleasant conversation, and our Sales Consultant, Mike Henry was happy to let us go home and think about it. Because of his low pressure attitude, we came back a day later and made the purchase. We feel confident we got a good deal and there was no haggling. Our experience with Tim Hanson in the finance dept was equally enjoyable. No pressure to buy the ads-ones, just solid information so we could make our own choice. Both gentlemen were very professional and yet allowed for humor to be a part of the experience. Top to bottom, best car buying experience ever! We also want to add that we chose Tucson Subaru because of the charitible contributions and community involvement of Rocky DiChristofano and his staff. Thanks for supporting Tucson!

Gurtonj

22 de oct. de 2016

Trent and Jacob treated us with respect and answered all my crazy questions. I changed the deal and added a trade in at the last minute and they were accommodating and handled everything without skipping a beat.

Grover Ligon

21 de oct. de 2016

This is a beautiful auto dealership offering all of the pleasant amenities rarely found. It is clean to a tee, offers coffee and cookies, wifi, big screen TV and wonderful people to work with. I give it an A+++++

Fyredude183

21 de oct. de 2016

The staff at Subaru was very nice and willing to help us with our vehicle purchase. It was a better experience than my first encounter with a dealership by far.

effiesk

21 de oct. de 2016

I thought that my experience was typical of most buyers....needing information and wanting a good sales person to be comfortable with....I got both.If I had any criticism it would be that the financial process should go faster...less than 1 1/2 hour.This is a classy dealer with good skills and one walks out of there with the knowledge that they will 'listen' to your concerns.

Windy Richards

20 de oct. de 2016

Everyone was very nice all the way through our experience, from our Sales Consultant Kevin to Tim in financing. Everyone was friendly and knowledgeable making the process painless, and pleasant. What I thought was going to be an all day experience was efficiently and surprisingly succinct. Would definitely recommend.

NewSoul31

20 de oct. de 2016

I had a great experience at Tucson Subaru! I remember remarking to my partner more than once while we were at the dealership how it was truly a noticeably calm environment, which I really appreciated. I worked with Kevin Gribble, in sales, who was patient and knowledgeable; and with Tim Hanson, in finance, who was frank and charismatic. I felt at ease during the process and also felt that the team was respectful of my time.

HANSEUNG CHAE

19 de oct. de 2016

I am not sure Their services good but work is not clear. I try make a deal but that is not dealJust fix the number and separate license prices.

Alfred Bruce Lowy

19 de oct. de 2016

Mike Henry was a very through, personable and professional salesperson. He was extremely considerate of our needs and limitations. I'd buy another from him.

Jill Gibson

18 de oct. de 2016

I worked with Jennifer Duran to purchase a pre-owned vehicle from Tucson Subaru. She was a pleasure to work with and I would totally recommend her to anyone in the market for a new or used car.

dick 4210

18 de oct. de 2016

Jack was very knowledgeable and helpful explaining the complexities of my new Outback. He made a special trip to my house to help me understand my Subaru. I'm really happy with my purchase and thank all at Tucson Subaru. See you at service time.

SonjaSueSubaru

18 de oct. de 2016

We had great service by CJ when we looked into the Costco Auto Program. We were contacted immediately for an appointment. He is a very knowledgeable and informative salesman on Subarus. We loved our test drive of the safety features and all the car had to offer. He took extra time with us, which we appreciated. Thank you, CJ!

Paul and Jeanne

18 de oct. de 2016

Ken Murch was fantastic to work with. We appreciate the time he gave to thoroughly describe the features of the 2017 Outback, the thorough introduction to the safety features during our test drive, and his friendly and sincere desire to make buying a car an enjoyable, stress-free experience by focusing on our wants and needs. Traci Roberts was warm, friendly and extremely knowledgeable and efficient, making the finance side easy to understand. Having purchased 14 cars in the past, this was our best experience ever, by far, when purchasing a car!!!

cjackson420

17 de oct. de 2016

Thanks Mr. Petersavage and Sean for the sweet ride again! Glad i was able to get a car of my dreams, while living out the dream to pay for it.

Marc Wilson

17 de oct. de 2016

Used the Costco purchase program. Easy process and good support. Prescheduled option installation on the spot. Reasonably fair on the trade value. Would recommend the dealership.

Angelfish

17 de oct. de 2016

I appreciated not being pressured into making a quick decision, I was able to go home do some research, think about the purchase, decide what I thought was a fair price to pay, and then return to make my offer. I would recommend this dealership.

Anna Dannenbaum

17 de oct. de 2016

I went to have my Subaru Crosstrek checked out because the tire light was on. Dan had my tires checked and filled, also he had Larsen buff out some scratches on my passenger door. My car looked so nice! Larsen did a wonderful job!

dancer14

16 de oct. de 2016

I had a great experience at this dealership. They took great care of my wife and I, we swould definitely recommend them to friends and family.

leibas

16 de oct. de 2016

Everyone we dealt with at Tucson Subaru was extremely knowledgeable about their cars and features and willing to help without pressuring us to buy. This was the best car buying experience ever!

gary and janet

16 de oct. de 2016

Everyone at Tucson Subaru was very friendly. There was little or no pressure. Spence Bilbo was verypleasant, knowledgeable, and patient with our questions and concerns. This was in real contrast toother car-buying experiences we have had in the past.

AdamsSubaru

16 de oct. de 2016

Kevin was very helpful, talking us through all the points. He was patient, made clear all our options and was very nice. Thank you so much Kevin!

Alec Forszt

16 de oct. de 2016

Jacob mad the process of trading in my old vehicle and picking out my new one very simple. The entire staff was very knowledgeable and helpful.

Rey556

15 de oct. de 2016

I live 120 miles away from Tucson Subaru. But I drive it for my services on the second Forester I bought with Trent's help. Recently I scheduled a service but due to a family emergency I wasn't able to keep it. I was in town with my dad at TMC. Trent and Dan got me in and serviced my car with only hours notice. Neither of them had any reservations. They just did it and got my car back to me with in a couple hours when I expected them to squeeze me in some time during the day. I expected an all day wait which would have been worth it anyway. No words can describe my/our gratitude for helping.

Skyrsk8r

15 de oct. de 2016

I had spoked to C.J.Nichols previously, but when a friend and I went in on Thursday I found an Outback that was perfect for me , I was able to finance it, and finally decided to trade in my 2004 Outback which I loved. C.J. Spent a lot of time with me and shepherded me on the test drive., which was good. We had a nice lunch at Red Lobster while the paperwork was being worked on and finished it up when we got back. It did take all day and it was a very good experience at the dealership. My only complaint was on the way back ( about 40 miles into an 80 mile trip) the tire light came on and I ended up having to pump up all 4 tires in the dark. Other than that I had a very good experience and just hope the maintenance guys check the tire pressure before sending new customers out with their cars. Thank you.

Pat

15 de oct. de 2016

Ken Murch was recommended to me by a friend. She was right, Ken was excellent. I initially told him that I needed time and he didn't bug me. I really liked that. When I was ready to buy he took as much time as I needed to pick a vehicle. He really knows the workings of the new high-tech cars. No pressure only help.

Elvia15

14 de oct. de 2016

This is a great place to buy a car! The staff are helpful and not pushy. Trent got back to me right away when I called and was helpful and upfront about everything and made the process easy and stress free. Tim handled the financing and worked hard to make sure I had a good rate. Again helpful, friendly and funny, and with no uncomfortable "sales". I would definitely go back!

Jim Stamm

14 de oct. de 2016

Even before closing a deal, I felt that I had found people who would be there to help me no matter where I bought a car. But I was able to get exactly what I wanted at my price at Tucson Subaru. It will be fun going back for service.

Leslie and Gary

14 de oct. de 2016

Purchase of our 2017 Subaru Outback was by far the best buying experience of any new car we have owned. Ken Murch provided thorough knowledge of the features of the car on the initial visit. He followed up with us without pressure or aggressiveness. He kept us informed of the arrival date of our new car. He was organized during the purchase process, yet answered all our questions.Experience with the Finance office was also pleasant. Louie Ascencio took all the time needed to answer our questions in a friendly and professional manner. The overall experience was excellent! I recommend Tucson Subaru to all of Arizona.

Lorimoji

14 de oct. de 2016

My friend, a nice guy who hates to haggle with salespeople, dreaded the thought of buying a new car. But he had a great experience at Tucson Subaru. No pressure, etc. That's why I decided to come here. I was treated with respect and friendliness, and again, no pressure. Also, I had owned a Subaru in the past and I knew they made a quality product. Very pleasant dealership!

KKirkland

14 de oct. de 2016

Trent has been my salesman for my last 4 cars. He takes extra time to make sure the experience is easy, stressless, and your needs are met. This goes from moving your stickers to your new car or ordering you replacements to moving your belongings from the old car to the new one. Trent takes the time to get to know your needs. I would definitely recommend him!

Kmullen

13 de oct. de 2016

This was my 2nd time purchasing a new vehicle at Tucson Subaru. I always feel welcome at this dealership, and am treated very well. I highly recommend them!

LeahRN

13 de oct. de 2016

I have bought a few new cars and this experience was by far the easiest and quickest. Jennifer Duran was professional and very detailed oriented to make sure that I got the car and extras I wanted. Traci Roberts also made it possible to get the payment I wanted and still get exactly what I wanted. I got an awesome deal and I will probably buy my next car here in the future and would recommend them to all my friends and family.

Brown

13 de oct. de 2016

When I went to this company, I had a problem which was the tire light on, and I was irritated. At that time, Larsen came and assisted with this problem as well as he left the smile that was on my mad face. He also helped with new navigation system. So I found one of the best coustomer service out there.

Larry Danvers

13 de oct. de 2016

We purchased a car from Tucson Subaru. I would just like to say Sean our sales rep was amazing and very helpful. He stayed past the time he was due to go home. It is rare to get that kind of customer care these days. I had to remain at the dealership while things were finalized and Sean and the rest of the staff made me feel comfortable and frequently checked in with me to make sure everything was fine or to just have a chat and a few laughs. I will definitely be shopping for my next car at Tucson Subaru and recommending anyone looking to purchase a car. Thanks again Sean and the rest of the staff. We love the car!!!!!Larry and Clare

Neveragain

13 de oct. de 2016

Convinced my dying husband to do a trade in of paid for Subaru for a prepaid lease on a legacy. Sales people offered $800 to buy back leased legacy. Said cost of refurbishing car was expensive. Will never go back until the car gets turned in at 18 (more) months. I have a car I do not want and do not want to drive.

teach2

13 de oct. de 2016

Probably the first time I have ever enjoyed purchasing a new car! Chris Smith and Tim Hanson were extremely helpful, friendly, funny, respectful and wonderful to work with. I recommend Tucson Subaru to all of Southern Arizona :)

First Time Subaru Owner and Convert for Life

12 de oct. de 2016

I cannot tell you how great the customer service is at Tucson Subaru. They listen when I have a concern or issue and they fix it to my satisfaction. I will tell all my friends that the car buying experience at Tucson Subaru is the best!!!

marymvi

11 de oct. de 2016

Experience of buying a brand new car can be daunting. Spence and financial officer Traci made it as pleasant as it could be. Just fine.

Harold Wenger

11 de oct. de 2016

It was a pleasure to buy a car with the help of Kevin McDougall. He was very patient with us as we debated what kind of vehicle to buy (whether Subaru or other). He helped us test drive a nice pre-owned Mazda, and he showed us options for a Subaru. After we decided to go Subaru, he took time to explain the differences between buying a new or pre-owned 2016 Forester, and the advantages of each. We did not feel pressured at all, and we chose the pre-owned vehicle. Then we had a pleasant time with Louie in finance, where he explained the option of a longer-term warranty, and we drove away with our new vehicle the same day! Since buying we have stopped in several times for additional help, and we are well satisfied.

Tucson Subaru fan

11 de oct. de 2016

Just a great experience overall. From the promptness of the online response to my inquiry to the actual shopping for the new Forester. The service, from the car loaner provided to addressing the recall concerns, installation of parts. Everything was a great experience. Staff was friendly and helpful.

Gretchen Wirges

11 de oct. de 2016

I had a great experience at Tucson Subaru purchasing a used vehicle I saw on their website. I made an appt with Trent and he confirmed quickly via text, which I LOVE! We showed up for the appt and were able to quickly inspect and test drive the vehicle. It was impeccable - had already been detailed, etc. And even had brand new tires. Trent was kind, knowledgeable and extremely helpful! Great salesman to work with. The negotiation process was efficient and easy. We came to an easy decision and pulled the trigger on the new addition to the family. Tim was also fantastic. He knew we had dinner plans and was able to expedite the paper work while also making sure we knew exactly what we were signing, etc.Overall, we had a fantastic experience. We will definitely be back if we're in the market for something else in their inventory! Thanks Trent & Tim!

Mugs

11 de oct. de 2016

This was probably the easiest purchase I have ever done! CJ was very kind and easy to deal with I never felt pressure like at other dealerships I have visited. Traci in finance was the best, funny and made you feel so relaxed. The entire staff seemed happy and very freindly to not only customers but to their co-workers. I will definately be a return customer!

Buyer

10 de oct. de 2016

No surprises. Plus snacks and flowers. All the cars features were explained to our satisfaction. Restrooms were clean. Our car came in early, clean and full of gas.

heather

10 de oct. de 2016

I loved working with Ken. He was patient, friendly, and very easy going. No hard-selling or pushing for a sale "right now." He was very informative and worked hard to find a car that worked well for me and my lifestyle.

Susan Mayhew

9 de oct. de 2016

Jennifer Duran was my salesperson and Curt McHenry my finance person, and both were courteous, helpful and made carshopping much more pleasant than I anticipated. I will not hesitate to call on either of them with questions, and to refer others to this dealership.

Izak Last

9 de oct. de 2016

CJ is a great guy to buy a car from. He knows his Subaru. He convinced me that an outback was a good it and I couldn't be more happy with my purchase. Dan is the service tech that took my Outback in to check in intermittent starting issues. I was convinced that it couldn't be the battery but it turns out it was. Dan saw that I was 400 miles over the factory warranty, had the extended in place, but had only owned the car for 5 weeks. He took care of the battery and didn't charge me. I'll be taking my Subaru here for service for the life of the car.

Gabby Abou-Zeid

9 de oct. de 2016

I was recently in a car accident where my car was declared totaled. The Tucson Subaru team was incredibly respectful, professional, and friendly in helping me find a new car. Trent Nichols worked with me to find a perfect car, and Tim Hanson helped me get through all the paperwork. John Petersavage, the general manager, was extremely helpful as well; he was out on the floor greeting and interacting with customers, making sure their experience was going well. I will definitely recommend Tucson Subaru to anyone looking to buy used or new!

DirtNRox

9 de oct. de 2016

Our new car purchase was a wonderful experience from start to finish. Doors were opened for us everywhere, all personnel within our eyesight were smiling and seemed happy we were there. Jennifer Duran assisted us through the purchasing process with a consistently kind, professional, friendly and compassionate demeanor. Jennifer listened to our questions thoroughly and answered all of them with great knowledge and patience. Tim Hanson, the Finance Manager, was thorough, incredibly pleasant and promised not to bog us down with fatiguing paperwork. He succeeded marvelously! Overall, an A+ and if we could, we'd rate a 10+ experience from the beginning through delivery. We love our new 2017 Outback, and are very happy to be a member of the Subaru family.We will continue to recommend Tucson Subaru!

smiles

9 de oct. de 2016

I am happy with my experience, no pushy sales just friendly smiles. So Far so good, thank you for making things comfortable for my daughter.

Mrhippo

9 de oct. de 2016

Stress free environment. Willing to work with you and answers any question you have. Easy shopping experience. Didn't feel like I was being forced in any way.

Subie315

9 de oct. de 2016

Very patient and great to deal with. Both CJ and Tim were very friendly and CJ worked at my pace with no intention of rushing me to make sure I found the right car for me as well as in my price range.

Heather T

8 de oct. de 2016

Kevin McDougall is one of the most professional and customer service oriented people I've encountered. He's a no-pressure sales person, but found a car for me that fit my budget and all my search criteria. He created nice, informative emails to send to me with videos to show me the attributes of each vehicle he found for me. He patiently scheduled test drives and kept in contact. He saved me a lot of time with his searches, and worked with my schedule as well. (and Traci Roberts in finance - wonderfully intelligent lady who guided me through process with ease). I was pleasantly surprised Kevin found a car that suited my needs - and my wants! p.s. This dealership is spotless, and all the staff I've met there are professional and polite.

White, P

8 de oct. de 2016

Ken Murch found the Subaru Forester for me, was professional and fun to talk to, honest and sincere. Best experience I have ever had buying a new car. I was going to let him know I was tired and needed to stop for the day after purchasing my Subaru. He sensed that and suggested we meet next week - he set an appointment - and I will learn everything I need to know about my new car. I am so happy I stopped at Tucson Subaru and Ken was at the front door when I arrived. Patricia White

awesome snowball

8 de oct. de 2016

Trent and the gang worked efficiently correctly and knew their job functions. Trent would be a great fun teacher to have on the vehicle operations , options etc. enjoy folks. love the suby. Mike

Doglover

8 de oct. de 2016

I am actually still in the process of deciding what will and will not work for me, but have had such a wonderful, respectful experience at Tucson Subaru with Spence Bilbo and Steve Norris that I needed to sing their praises. It has been almost 10 years since I have purchased a vehicle and have been dreading it. After my car was rear ended and totaled recently, however, I found myself suddenly in the market for a new vehicle. I would recommend without a moment's hesitation.

sherrij

7 de oct. de 2016

I was amazed at how quickly and smoothly my car buying experience was. I didn't plan on trading in my truck, I was going to sell it myself. They gave me almost what I was going to ask in a private deal. I got the exact vehicle I was looking for at a good price.

Dorlouis

6 de oct. de 2016

Great dealership, love the fighting we had to do for a good deal! Salesman Ken took a good beaten and gave one back. The manager went nose to nose for a couple rounds. Turned out to be a draw, they made money and our daughter got a good deal and was happy! Nice people to deal with. Great dealership! Thanks guys sorry for the bruises, lol.

snowball

6 de oct. de 2016

Awesome experience. Everyone there and I mean Everyone were polite and knew their job function.Trent knew everything about the options avail and what each did. very informative when he explained to us how the options worked while we were sitting in the outback. Louie was a cool dude while we sat sighing the stack of legal papers. Great personality. Jade in the front desk handled everything on customer service very nicely. Both of us enjoyed the visit. PS loved the cookies and coffee and fruit.and it was a surprise to see doggie water bowls out for the pets. Very thoughtfull folks.

Tucson Teddy

5 de oct. de 2016

The tires on my Outback 2013 were getting a little long in the tooth so I decided a couple of weeks ago to come in to the dealership and talk with Dan Ford. I had conferred with Dan after I had purchased my Subaru back in February about maintaining my new ride at peak efficiency.Dan had a printed flyer with the available tires for light off-roading for my needs. I found a tire that meets my requirements and Dan scheduled my service date.At the dealership today and just as Dan had estimated, he had me back on the road after the tire change, 4-wheel alignment and oil/filter change in three hours.Again, satisfied with the great service available at Tucson Subaru.Thanks to all of the friendly sales/service personnel.

cjn

5 de oct. de 2016

Bought a used Honda Element from Steve. The whole process was hassle-free. Everyone was friendly but made sure the process was streamlined. I really appreciated the efficiency.

happyowner

5 de oct. de 2016

Great experience! I dread buying a car - you know the expression " used car salesman" and what it implies. Kevin Gribble was attentive, low pressure, knew how to listen, and had mastery of the features and specs of Subarus. I had first contacted him from Ecuador by email, and his communications were prompt and helpful. All of the employees were pleasant, and the finance guy a pleasure to work with.

Adele Lindquist

5 de oct. de 2016

Larsen paired my new phone when I didn't have an appt. and I just had my 40K service Jade was my service contact. Quick service!! Well done!!

happy senior !

5 de oct. de 2016

Spence, Kevin Woessner, & Traci were extremely helpful throughout the purchase. they answered all my questions with such professionalism. i haven't bought from a dealer in years & i believe the buying process has changed for the better over the years.

Rshatto22

4 de oct. de 2016

Joe was very helpful and knowledgeable and made the entire process of buying a car easy and stress free. He wasn't pushy like dealers can be and gave me plenty of time to think about my decision to purchase. Everyone at Tucson Subaru did an excellent job and it really felt like they had my best interests at heart and not their own.

marco1

3 de oct. de 2016

CJ and Tracy were great, even when our daughter ran into the glass doors and busted her lip open/gum open. Thank you! You know we will be back.

Swedeguy

3 de oct. de 2016

All staff and sales rep were professional and very helpful. The amount of paperwork is unbelievable.We will recommend your dealership to our friends as well as Trent the sales rep.

bvharper

3 de oct. de 2016

Jennifer was very helpful and patient, and made the decision making process comfortable and easy. I eliminated other brands because of the distrust I felt for the sales person and manager after a trial drive, but I had no reservations about any of the folks that I dealt with at the Subaru dealership. I would be happy to recommend them.

wknorth

3 de oct. de 2016

This review is for my second experience taking delivery of a new Subaru Outback from Tucson Subaru.Without question, I would recommend Kevin "Big Bird" Woessner, as your sales consultant, as he is very knowledgeable and pleasant to work with.

Subarubuyer

2 de oct. de 2016

I don't generally participate in customer research but I do want to acknowledge the earnest, accommodating nature of my salesperson. Otherwise , purchasing a car isn't high on my experience list.

Ralph and Jeri Ankuda

2 de oct. de 2016

We never felt pressured into purchasing a vehicle. The Sales and Finance staff were friendly and very knowledgeable. Spence did his best to make sure we got the car we wanted. He kept us updated on the status of our car and answered questions quickly. Usually our experience with the Finance person is boring and dry. Not so with Traci Roberts. Besudes knowing her job, she is so friendly and funny! Loved meeting her.

DeAnn

2 de oct. de 2016

We first contacted Steve W. about 2 months ago. We knew we were in the market but had to finish up some obligations first. We told him this. He was not pushy at getting a deal right there. He made very reasonable attempts to keep in touch with us as to how our situation was going. When we were finally able to make the purchase he and the finance manager, Tim H were so so pleasant to work with. We got there over an hour late for our appointment because a doctor's appointment went over! :) But the stayed very late to help us get our new wheels.We LOVE our new Subaru Foresters! And it was such a pleasure to work with these guys and Tucson Subaru! Everyone including the door opener and the receptionist treated us as family. I truly recommend them!

VerifiedPurchaser

2 de oct. de 2016

The experience was pleasant relative to the few other dealerships I have been to. The staff was all friendly and low pressure. The vibe was they were more interested in my satisfaction than they were to just get a sale. That being said, they were very busy so the salesman did have to split time between multiple customers, but that seems to be the main drawback to working with a dealership which is so highly rated and popular.

Jessiehart2

1 de oct. de 2016

Kevin is the best associate I have ever met at a car dealership. We worked with him last year buying a crosstrek and unfortunately had to trade that one in so we knew when we came back to get another one we had to see him. He's very efficient and really takes the time to get to know what we are looking for. I will not go anywhere else for a new car. Today I had the pleasure of meeting Tim your finance guru and he was amazing as well. Very good at what he does and no one could have explained the finance process better.

Jseam

1 de oct. de 2016

In shopping for a new car, we decided to do some homework this time and are so glad we did. We have always bought Ford cars and decided to look at Consumer Reports to check out performance reviews. We were blown away with the Subaru. Bob Wilson took the time to explain not only the different features of the various models but also, explained the engine and how is made, etc. It was a great learning experience and we love love love our new Legacy.

Bryan and Kim Stacey

1 de oct. de 2016

Having been to many dealerships in the area, we were most impressed with the folks at Tucson Subaru. All were knowledgeable and spoke highly of the Tucson Subaru family and the Subaru brand. The sales and finance team made buying a car a comfortable experience and we will definitely recommend them. Many thanks to Jen, Curt, and John for their kindness and diligence in locating and delivering the Outback we wanted. They went above and beyond and we are most excited about our new Subaru!

MasonTye

1 de oct. de 2016

I recommend you go with the local Tucson dealership, they were honest, they honored the TrueCar price despite not being a participant in the program (and eloquently explained their objection to the TrueCar program as a whole, which basically boils down to the TrueCar company taking a middle-man's cut of each car sold via the program). I'll be blunt, the Phoenix Subaru dealerships will undercut the Tucson dealership because the Phoenix dealerships can hit volume minimums and work at a slimmer margin--its simply a numbers game with how big Subaru looks at things. That being said, your margin isn't going to be too much higher with Tucson Subaru, it keeps the business local to the area, and I'm confident that the hassle I saved by simply going through the closer dealership makes up for the price difference.Props to Steve Willis for putting up with my endless haggling, something that I hate about the entire process, as well as being flexible about short-notice visits to the dealerships and also being comfortable with dealing with prices over the internet and having an honest discussion about the car-buying system as a whole.Curt McHenry made the financial process very easy and was comfortable with moving through it at my speed, to include explaining warranties in a way that makes sense in a service-orientated way (i.e. what are the real results and examples of the various warranty/coverage options that they'll try to tack on at the very end of the car-buying process). He also seemed very knowledgeable regarding maintenance schedules and car specifics as he worked the service side of the house before moving to financial management.Loren Henry, manager, stepped in and was very responsive to my many questions and was patient with the whole process. He stuck by his word when he gave it and was upfront about where the dealership stood on certain things, which I can respect.I'm fairly happy with the dealership. You can play the Phoenix/Tucson dealerships off each other, and the Phoenix dealerships are more the happy to try to undercut the Tucson one in a very blatant fashion, but the people at the Tucson dealership were straightforward--so if that's what you're looking for in your car-buying I recommend that you start the conversation at Tucson Subaru and see what they can do for you.

pantoneblack

1 de oct. de 2016

Chris is truly exceptional! He is attentive, helpful, accommodating, patient, and no pressure. Our experience at Tucson Subaru was wonderful; we appreciate how easy the process of buying a new car with Chris was (and we think we got a pretty good deal, too).

Bill

1 de oct. de 2016

Looked at all my options to buy and came up with a win/win for both myself and Tucson Subaru. Louie from Finance took care of my paper work and when i noticed that the car hadn't been put in my trust they both followed through on the following day to get that accomplished. CJ even walked my do while i was taking care of the paperwork with Louie.

lpk

1 de oct. de 2016

The purchase process was made easy by very efficient, honest, knowledgeable and personable sales people, in particular Chris Smith for the sale and Tim Hanson for financing. We are planning to buy a second new Subaru within the next year and we hope we can work with both Chris and Tim again when we do so. Compared with experiences that we have in the past buying a car, the process of buying this car was a lot less stressful. We didn't feel pressured, and we didn't have the feeling at all that we were getting ripped off. I would definitely recommend this dealership and its employees to anyone interested in buying a new car.

Janet B.

30 de sep. de 2016

Our salesperson, Jennifer Duran, was a real pleasure to work with. She was always professional while still being friendly & down to earth! We appreciated that she wasn't pushy & overly aggressive with us! We could have/should have/would have purchased our new car in Phoenix/Chandler much closer to where we actually live most of the time, but came back down to Tucson so that we could finalize our purchase with Jennifer! We are also glad to have worked through Costco with Jennifer. Thank You, Jennifer & the rest of the staff!!

Trickers

30 de sep. de 2016

One of the best dealers to work with. Jack was great. Knows the cars and doesn't pressure to buy immediately. Highly recommended if you are looking for a new or used Subaru in Tucson.

JC

30 de sep. de 2016

Larsen was absolutely fantastic in helping me resolve a parts problem today. The lower cover of my driver side mirror cover had been stolen from my 2017 Forester, and I came in to see what was involved in getting it replaced. He checked to see if it was covered by my warranty; it wasn't. The suggestion to him was that I file an insurance claim, but I expected that the part would cost less than my $300 deductible. The part actually cost only $30! Larsen stayed with me for the whole process of buying the part, then put it on himself, making sure it was well and correctly installed. I really appreciate his attention and patience throughout this whole process. Thank you, Larsen!

Mary Anne Strauss

29 de sep. de 2016

The first time I went to Tucson Subau I was greeted by the friendly receptionists immediately. Our sales representative, Jacob Geary, was very friendly, courteous and very knowledgable about Subarus. The first time I was just looking to see what was available and get an idea of prices. He showed me a couple of cars I wanted to see and I test drove one. Jacob explained thoroughly how all the safety features in Eyesight worked. I had a limited time that day to look so no decision was made. Jacob emailed a nice note to me and followed up a couple of days later with a phone call. He was helpful, but not pushy, which I much appreciate. Yesterday, 9/28/16 I called Jacob to set up an appointment for my husband and me to meet with him. During our visit, we drove two different models. Jacob was very patient and worked hard to come up with a financial deal that suited us. It was not easy. I would recommend Jacob to my friends and relatives for a positive experience.Louie Ascencio was very personable, efficient and knowledgeable, as well. He made the job of completing all that financial paperwork as pleasant as anyone possibly could. He explained each document thoroughly and answered questions fully.

Nancy & Peggy

29 de sep. de 2016

Excellent experience / internet manager responded immediately by phone AND Email.Clearly presented information on car and options for trading in one or even two cars.Financing options clearly presented in chart form and explained.0% financing made buying new car possible .

Outback

29 de sep. de 2016

This is the second car I have purchased from you. Both times I dealt with Ken Murch. He is totally professional and makes the car buying experience so easy. I highly recommend him.

James B. Leonard

28 de sep. de 2016

On 09/27/16, Kevin " Big Bird " Woessner sold me a used Subaru Outback. I found Kevin to be a low pressure salesperson! Kevin allowed me to test drive three vehicles on the Tucson Subaru lot. I was able to decide on the vehicle which best suited my needs. Kevin allowed me a 72 hour time period to "sleep" on my decision without pressuring me to close the deal! This was an important selling point to me. Kevin provided a follow up low pressure phone call during this waiting period. At all times my interaction with Kevin was very friendly. Kevin communicates well with the elderly! I was very impressed with Kevin's salesmanship and would recommend him to anybody interested in purchasing a new or used vehicle. I would also recommend Tucson Subaru for anybody interested in purchasing a vehicle in the Tucson, AZ area. Tucson Subaru advertises on the local community radio station, KXCI 91.3 and demonstrates that they are part of the Tucson, AZ community!

julieagibson

28 de sep. de 2016

I appreciate the excellent service & expertise of Sean & all who were involved in the sale of my car. It went smoothly & efficiently. Thank you.Julie

BigBlue

28 de sep. de 2016

Needed to service my 2013 Outback and spoke with Jacob Geary about the newest features on the new 2017 Outback. Needless to say, I took the new one home with me that day.Tucson Subaru is really ideal in the way they work respectfully with their clients. Who hasn't been turned off by the vultures lurking at the other dealers and their predatory sales tactics? I never got that treatment here, either time I purchased a car from them.

Linda

28 de sep. de 2016

These people at Tucson subaru are the best! Everyone there was extremely friendly, NOT "pushy"... Very knowledgeable and able to answer every question I had. I am so very happy with my purchase. What a wonderful, easy, and pleasant vehicle buying experience. Highly-rated and highly recommended! A special thank you to Trent for all your help and patience with me!

Desertdweller

27 de sep. de 2016

Bob Wilson was very helpful and patient while we narrowed down our choices for our new car. It took some time for us to figure it out but we never felt rushed or pressured and we love the car we ultimately drove home!

Annette W. Pursley

27 de sep. de 2016

Wow! I praise God for such a good experience with Trent and Traci! I actually felt good setting up my outflow of money towards a pre-owned vehicle. I did my homework on line, knew this could be the "one"... and sure enough it was a smooth transition! I appreciated the no pressure and respect I was treated with going in as a woman and by myself. I look forward in continuing a positive relationship with this company. Yes, I recommend to everyone looking for a vehicle to "check this dealership out"...and talk with Trent! What a blessing.Thank you!

Cydengel

27 de sep. de 2016

Great atmosphere, got me my dream car...sales, service and finance were easy and very professional and competent without being pushy. I've already recommended the dealer & my sales person Jennifer Duran to several friends...we bought two cars in 10 days!Not missing the Volvo at all

Bharrison925

27 de sep. de 2016

Honest and upfront, went out of their way to inform me when the vehicle in the color I wanted was available. Whatever answers one didn't know, another employee did. Overall satisfied with my purchase!

ziggy5

27 de sep. de 2016

This is my second Subaru with the same salesperson (Steve Norris) and I can't recommend this dealership enough--knowledgable staff,comfortable facility, polite employees.

Malik Keshwani

27 de sep. de 2016

I would like to commend Larsen at Subaru service. He was amazing and excellent at his job and also customer satisfaction. Made my experience awesome

Amandaj993

25 de sep. de 2016

Trent made this process so easy! Felt good to talk to someone that wants to help you! He is now our guy when it comes to purchasing a cars!

starhopper

25 de sep. de 2016

Buying a used car is not often considered a positive experience, but Tucson Subaru bucks the trend. Trent's internet quote was at a good price, the car was in fine shape and passed its test drive with flying colors. Throughout, Trent was knowledgeable, congenial, professional, and helpful. He had a very competitive, straight-forward price on an great car which made converging on a deal a stress-free process. Curt efficiently got me through the paperwork and before I knew it, I was on my way! This is the way car buying should be. Thanks guys!

justinmk

25 de sep. de 2016

Our initial impression of the dealership was one of welcome and comfort as we are searching for our next vehicle. The sales men and women conducted themselves in a professional manner while keeping a smile on their face. Mr. Chris Smith was very respectful of what we were looking for and did not try to push us into something we were not interested in. He was very knowledgeable on the ins and outs of what we were looking at, it was clear we had the right guy to help us. From the test drive to talking with him in his office, he offered us insight on the great quality of Subaru vehicles and reputation. We were immediately told about their military sales program which we are highly appreciative of. Overall, we know that Subaru aims to please and accommodate their customers without trying to get as much money as they can from you. We haven't purchased yet, but we are looking forward to working with them in the future.

Ripley1945

22 de sep. de 2016

Purchased new car today from Kevin Woessner and traded in our old car. Kevin was extremely knowledgeable, honest, and helpful. He made the whole operation a very pleasant experience. Louie Ascencio did a very professional job in efficiently taking care of the financing details. Overall we were very pleased with the entire transaction.

scifiguy

21 de sep. de 2016

Spence is the nicest, most decent car salesman that we have worked with over our many years of car buying (40+). He did his darndest to get us into the car we wanted, and at a price that was only a little over our max target. We will certainly recommend him and this dealership to family and friends.

Garbo38

20 de sep. de 2016

Trent and Traci are the 2 best people we have ever worked with in the new car business.Totally customer oriented and committed to doing an excellent job. Agency is a pleasure to do business with.

Don

20 de sep. de 2016

I have a 2015 WRX that was having clutch issues. Dropped it off at Tucson Subaru, they provided me a loaner car and a day later my car had a new clutch fully covered. The work they completed was excellent and done right the first time. Thanks again Tucson Subaru.

Joanne

20 de sep. de 2016

I highly recommend working with Spence Bilbo as a salesperson. I found him to be conscientious, professional and honest. He encouraged me to take my time and test drive both the Forester and the Outback. I chose the Forester and utilized Costco pricing. Larsen Al Najjar set up my Bluetooth connectivity in less than a minute. He was so patient in showing me how to use the infotainment system. Everyone in the dealership has been professional. I attended the new car class that was offered. I am highly satisfied with the customer service and with Spence and Larsen!

brlatawiec

19 de sep. de 2016

My husband and I have made our rounds at dealerships both in Tucson and Phoenix for a variety of car brands over the last 6 years. We've had our good and our very, very bad experiences. I can without a doubt say this Subaru dealership takes the cake in great experience!At first I thought that since they were the only one for Subaru in town we might not have the opportunity to get a fair deal considering there isn't really another place to go shy of outside the city. Well after my purchase its pretty clear they are the only one because there is zero need for another one. I had done my research online and narrowed down the cars I was looking for and had test driven and made contact with several dealerships by the time I approached Subaru. I was initially going for a 2016 model of the Forester XT Touring but considering the 2017s were rolling out there was nowhere in the state that had what I was looking for anymore. Trent worked with me to go over the cost difference and feature difference for a 2017 and it was a no brainer and I am so, so happy he helped me get a 2017 ordered after test driving a 2016. I had about 2 months of wait time for it to come in but was kept updated along the way and any changes I wanted to make were as easy as a text to Trent to let him know what I wanted and confirmation from him shortly after that it was taken care of. The level of confidence I had in a car I had yet to see was remarkable because of the way the people at this location treated me. I was comfortable enough to sell my Honda private party (obviously trading in a Honda at a Subaru wasn't ideal) because I had a time frame that even when Trent became ill, he stuck to and made sure I was taken care of. This was the difference for me affording an extended warranty or not and was a huge deal to me in the end. The scheduled date and time for my pick up went smoothly even with Trent sick. Kevin helped us and stayed late to finish everything as well as the finance guy Curt. I didn't feel pressured and any mention of other options (extended warranty, etc) was thoroughly detailed out and they were very honest about what would benefit me and what they didn't think would. They have such nice touches at this place, such as food and water for your dog if you happen to bring Fido along on a service visit. I was even given a bouquet of Roses along with my purchase. That is cheesy, don't get me wrong, and I know full well Im not a special snowflake who was the only one to ever get that but the way it was done, it had that effect even with me knowing better. Talk about smiles and satisfaction. I'm so confident in this dealership that I am writing this before my remote start and interior/exterior treatments are done on my new vehicle. I have no doubt they will do just as well as they promise me they will and I look forward to working with this place for the next decade that I plan to have this car. I've already taken enough space for this to keep going on just why I love my Forester. There are a million reasons and anyone who is considering one, I urge you strongly to get your butt to this place and look at what they offer and work with no pressure and competent people who help get you exactly what you want for a price you can't beat.Thank you, Subaru Tucson, for making me a very happy customer with a car I am fully in love with!

mendezmarilynjratyahoo.com

19 de sep. de 2016

Ken ch is Murch excellent sales representative for Tucson Subaru. Always pleasant an helpful, patient while being asked many questions. I would not want to deal with anyone else. We give him top of the line rating.

BWatAZ

19 de sep. de 2016

My experience with this dealership was totally remarkable - the facility was very clean, neat, and organized as the same with the employees. My service advisor (Jade Hilliard) was very detailed and professional in explaining what was going to be done with my vehicle as well as the estimated time to complete the task. Bottom line - Outstanding Customer.

bonnie42

18 de sep. de 2016

I want to particularly commend and praise Sean Johnson--he did not ask me to do this, but I just must! He has a keen awareness of instilling confidence and trust in his customer--We trusted him very quickly and at no time did we feel pushed--he has a friendly personality which is professional as well as sweetened with a sense of humor and good will. His salesmanship was well developed and impressed us with its promptness to calls, and directness and honesty. Bonnie Wedeking ( my husband is John Murray who agrees with my assessment)

Nancy p

18 de sep. de 2016

Great experience. Joe was friendly and knowledgeable. The Subaru Forester is great, a fun car to drive and we love the moon roof. Thank you Tucson Subaru

Outback iwner

17 de sep. de 2016

Ken, our salesman, was responsive and not high powered. Love the car I chose - Outback. Thanks, Ken, for your guidance. Also, Tim- thanks for making the financial end so easy.

Latimerfam

16 de sep. de 2016

I was very impressed by this dealership. It was spacious and clean looked brand new so that worried me because I figured I would be paying for all of this somehow. My Salesman was Kamran he was very helpful as I am an old guy and most young guys do not want to deal with old people. Kamran took his time with me and my wife we made 3 visits to this dealer as well as Toyota. I would highly recommend this place. In fact I just set up my son with Kamran to purchase an Outback next month. I hope the service department is as good as the Sales side was. Most dealers change after the sale has been made we shall see.

Zoom guy

16 de sep. de 2016

We just traded in our 2016 Outback for a 2017 Outback with the 3.6R engine. Venetian Red with warm ivory interior. We are very pleased with the Sales Consultant Ken Murch and the Sales Manager Curt McHenry. They were able to answer our many questions and explained everything to us. They were very knowledgeable on all the features and costs. They made us comfortable and relaxed through the whole process.

rkatpong

15 de sep. de 2016

In the last year, my wife and I have bought 2 pre-owned cars from Trent. In both transactions, we experienced all of the following qualities:* The vehicles were as advertised and in great condition.* The were competitively priced.* Last, but not least, Trent was excellent in addressing our questions/concerns and communicated with us often to let us know where we were in the process (without pressure).To further attest to the quality of the service provided, we had some problems 7 months after the first car purchased (under no warranty). Trent helped us in trying to eliminate the unusual electrical problem we had. It was not caused by the dealership, but it says a lot that they are willing to help.To wrap things up, we met with Traci on our first purchase and Tim on our second to sign paperwork. They were both fun, courteous, and patient. They answered all of our questions and presented options/add-ons without high pressure. All in all, we left happy with the experience and enjoy driving our vehicles, now 14 months later.Thanks Guys!

Cyndeemc52

14 de sep. de 2016

Trent was very knowledgeable and professional. He wasn't pushy or dishonest. He really helps you understand the car buying process. Believe me if you are in need of a car please do yourself a favor and start your journey with Trent. He will work hard for you.I was not fortunate to begin my car shopping with Trent. I suffered through several dealerships before I found him. The entire experience was relaxing and worry free. Thank you also to Traci Roberts in finance.

willstevp

14 de sep. de 2016

Bought a used 2009 Toyota TacomaAnswered all my questions. Quick, friendly, knowledgable, not pushy.That's all I've got to say about that.

Sparrow

14 de sep. de 2016

Kevin did a very good job explaining everything about the car to my wife and myself.My wife remembered everything and I forgot everything by the time we got home. It's a good thing it's her car. Kevin is very knowledgeable and we look forward to dealing with him over the years. Mike

dfellows

12 de sep. de 2016

We began our journey to our new Subaru with an email from C.J. Nichols. He was very friendly and gave us useful information based on the criteria we were looking for in a new car. When we arrived at Tucson Subaru, we were greeted by Gil Warren. He was very friendly and helpful, without being pushy! We bought a 2017 Forester and absolutely love it!!Thank you, C.J. and Gil!!

alpine

12 de sep. de 2016

This was may fourth car I have purchased from Tucson Subaru. They always have good service . I will buy another car from them. Very friendly.

Roy Spring

12 de sep. de 2016

From sales (Chris Smith) financing (Tim Hanson) to service (Dan Ford). This team can't beat. We will be back there for our next vehicle.

Happy newish car owners

12 de sep. de 2016

We were pleased with the courtesy that all the departments at Tucson Subaru demonstrated during the process of purchasing a Legacy. We visited the dealership several times and were always helped by people who knew how to treat customers right. They quickly delivered on all of our requests and always with a smile!Sandy & Jim H.

Tasha Triplett

11 de sep. de 2016

I bought a used 07' Nissan Murano for a great price a week ago from Trent "The Car Guy" at Tucson Subaru! This was my first car buying experience and much easier than I could have ever imagined. Trent was great! He patiently explained the process step-by-step and updated me regularly on the status of the car as it went through maintenance in the repair shop. Moreover, he was very personable and communicated through texting, which was helpful at work. I felt as if I was buying a car from a friend of a friend rather than a complete stranger. I will definitely recommend him to friends and family!

suncatcherjanie

10 de sep. de 2016

got my repair work and new bumper strips done - always nice to visit love my Subaru and the dealership is very professionalgood service every time I've visited

Suggie

10 de sep. de 2016

Several friends who own Subarus recommended this dealership for great sales and service personnel. They were right. The purchase was easy, all the information was clear and the salesman we worked with, Kevin, treated us with respect and candor. The business manager, Tim, did an excellent job explaining the procedures and options and his open approach helped us feel very comfortable about our decision. At no point did we feel pressured so we felt in control of every aspect of the process. How many car dealerships can you say that about?

shosh1530

9 de sep. de 2016

We bought our first ever new car from Tucson Subaru and were so impressed throughout the whole experience. I was very nervous about having to negotiate at the dealership, but was able to get a deal in writing through the internet department before we came in. Once we were there, Spence and the other staff answered all our questions and moved things along easily and fairly quickly. They had a kid room that our 5 year old chilled out in while we did the paperwork. There was several different add-ons offered in the finance office, but no hard sell or serious pressure. We walked out paying the price we expected and appreciated the zero percent financing options. We had visited some other Tucson dealerships and did not receive the same friendly, no pressure service. (And we love our new Subaru Forester!)

Drjoe

9 de sep. de 2016

I recently purchased a 2017 Outback Touring model at Tucson Subaru. Jennifer Duran fielded my Internet inquiry initially and followed up with me to help me find the model I wanted. I got a good deal on both the new car and my trade-in. In fact, we were so impressed that my fiancee is working with Jennifer to find a 2017 Forester. I can highly reconmend Jennifer when you are looking for your next vehicle.

newtosubaru

9 de sep. de 2016

In 1975 I bought my first car. It was a pleasant, friendly experience with a staff that went out of their way to help me learn the vehicle and EARN loyalty. Lots of cars later, I have only one other time where I genuinely felt valued -- until now.Tucson Subaru wants to be in business 40 years from now and it shows. Everything is done with an eye toward making loyalty. The dealership won't have the "most add-on sales," or win any awards for additional accessories ordered, but it will have people returning again and again when it comes time to purchase another car for themselves or their children.

jhowdeshell

8 de sep. de 2016

I had a connection to Jennifer Duran through my dad, and she was very quick to offer help after my recent accident. She was more than willing to give me her personal as well as work phone numbers to try and help me to the best of her abilities. I did lots of research before going to the dealership, and unfortunately things did not workout on the first day of the search. Thankfully, Jen texted me the day after and let me know that her manager was able to work out a great deal for a lease on a 2016 Legacy! What can I say? I love this car, and all of the employees here have been great. I can't wait to go back when my lease ends in 3 years! Thanks again to Jen, as well as everyone else at Tucson Subaru.

Britteny

8 de sep. de 2016

I've been in Subaru Company because I had the tire light on, and I wanted to connect my phone to the car. Larsen was the one who had assisted me; he is such a nice employer who always smiles . Thanks Larsen, and I would appreciate your hard work by giving you 5 stars

Jeanne

7 de sep. de 2016

Fabulous treatment by entire Tucson Subaru crew, especially Kevin McDougall, our salesperson, who was helpful, knowledgeable, engaging, and not at all pushy. Helped me make my final determination regarding model (Crosstrek) after much personal research. Very straightforward negotiation and sought to accommodate my needs and desires in a vehicle. Also, Tim Hanson was friendly, concise in his description of financial options and elements, and has a good sense of humor (necessary when dealing with finance!). I really appreciate the special treatment by this team.Jeanne

Jockomino

7 de sep. de 2016

Highly rated vehicle, fair price, ease of purchase, available color and equipment, zero interest and a very friendly staff. I would love to share some thoughts with the owner/General Manager.E. J. DeAngeli520-690-1107

hob

6 de sep. de 2016

Everyone we talked with at the Tucson Subaru dealership was helpful and friendly. We came looking for information and that's what we came away with, not a hard sell. So, we came back two days later and bought a car. We especially appreciated that the employees talked to me (Helen) who will be driving the Forester instead of talking over my head.

jim700

6 de sep. de 2016

I have bought 4 Subaru vehicles in the last 5 years. Cars are great and dealership is top rate.I recommend this dealership to anyone. My first experience with Subaru was in Anchorage, Alaska and the dealership there was great also (15 years ago).aal

clark

6 de sep. de 2016

Trent helped me too much. As a foreigner , I know nothing about cars in us, he even drive me to take driving license test. He is my friend.

Gabrielle Feinholtz

6 de sep. de 2016

Ken Merch was no nonsense sales person I was looking for. With efficiency and effective knowledge communication plus patience he provided me confidence in my purchase!

Birdie23

6 de sep. de 2016

Overall this dealership feels welcoming and stress-free. The sales reps aren't pushy, and are very patient through the whole process. This was my first vehicle purchase, and I would definitely consider going back for any future vehicles.

claude_burgin

6 de sep. de 2016

This was an internet purchase followed up with a few phonecalls. Chris is a no nonsense sales person who understood my needs. He made this purchase a pleasant experience along with Traci, the finance person, who did her job in little time. Between the time I arrived at the dealership and the time I left was an hour. Promises made, promises kept, this is what a car buying experience should be like. I suggest other dealerships learn from this and use it as a benchmark. ~Claude Burgin

hikeAZ

6 de sep. de 2016

After 242374 miles on my old Subaru, everyone was very helpful in finding a new Subaru for my continuing adventures. I trust the service department and know I will have many trouble free years with my new Forester.

Tucson Teddy

6 de sep. de 2016

When I purchased my 2013 Subaru from Tucson Subaru in February of 2016, I didn't notice the wheel locks on the tires/rims of my vehicle.I finally tore the car apart searching for a hidden compartment the previous owners may have stashed the corresponding lug nut lock-no luck.Stopped by this morning and explained my predicament to Dan Ford in the service department. Dan took care of the customers who were ahead of me and then worked me in and took care of my problem.This is my second unscheduled visit to Tucson Subaru service department and, again, I was taken care of in record time.Thanks Dan and all of you in the service department.

Kacyjo

5 de sep. de 2016

Shopping for a car online was scary until I talked to Trent. I'm from Albuquerque, New Mexico but saw an awesome deal in Tuscon, Arizona. I talked over the phone with Trent, he explained everything about the car and the buying process. He made me feel more comfortable about buying a car out of state that I had never seen before. When I got to Arizona the car was exactly how he said it would be. Trent got us in and out of the dealership, he didn't try to talk me into a bunch of things I didn't need. I'm glad I went threw this dealership and happy with my car sales man "Trent the Car Guy". This process was very easy and non stressful! Thanks Trent!

Ramblinguy

5 de sep. de 2016

I recently had the pleasure of working with Gil Warren at Tucson Subaru. He was able to thoroughly inform me of the various options available on the 2017 Subaru Forester and Outback models. In short order Gil covered the pros and cons of both models and all of their available and standard features. Gil answered all of my questions, without any of the high pressure sales tactics that I have encountered at other dealerships in the past. On my second visit to Tucson Subaru, I purchased a new Forester from Gil. He sat with me in the car and explained the function of every control and even set-up my phone to synch. with the car's bluetooth system. Historically, I have dreaded the idea of buying a car at a dealer. After working with Gil on this purchase, I can honestly say that I was very pleased with the entire experience.

skadoodle

4 de sep. de 2016

I had a stress-free car buying experience and I'm very satisfied with my decision. Ken, Curt, and Loren were all very helpful. They were able to clearly answer all of my questions and I felt no pressure to buy the car during my time there. Thank you Tucson Subaru!

Camm

3 de sep. de 2016

Bob was by far the best sales person we've worked with. We had a perfect experience with him! We now recommend Tucson Subaru to everyone we know.

Misskp

3 de sep. de 2016

Tucson Subaru, Jack McVey, Traci Roberts and Lorne were gracious, attentive and not only listened, but also heard me. I applaud all of them and now understand why this company receives the reviews it does.

Ranger's Forester

2 de sep. de 2016

When my wife and I began shopping for a new vehicle, we quickly decided on the Subaru Forester. It checked all the boxes and fit our needs perfectly. Next came the visit to the dealership. I have purchased a few vehicles in my life and being that this was our first Subaru, I was not looking forward to this step at all. I admit, I was probably a bit stand offish with Trent at first, because I was anticipating a different experience. I discovered Trent to be a straight talker, and I appreciate that. I did my research and knew what I wanted as far as model and options. When the time came to make the purchase, Trent came through with the exact trade in allowance, and options that I wanted with the terms I was comfortable with. This buying experience exceeded all my expectations. Throughout the whole process, I was expecting something to go wrong but it never did. I selected my model, color, and options. Ordering, delivery, finance rate, and trade in allowance all met or exceeded my expectations. My car buying experience at Tucson Subaru, and their friendly and helpful staff, are the best I have seen. Thank you Trent, and thank you Traci!

DP1970

1 de sep. de 2016

Excellent sales and financial force. Great dealership to work with. They have a beautiful building and able to showcase all the Subaru models. Highly recommend them.

Adrian O

31 de ago. de 2016

The salesperson, Bob Wilson, was awesome. He was super helpful from the time he greeted us at the door to the time he shook our hands goodbye. He was very knowledgeable about the different models of Subaru and shared his own personal experiences as a Subaru owner. We had a great time test driving a 2017 Forester and would highly recommend the Tucson Subaru dealership, especially Bob!

subaruman

31 de ago. de 2016

We purchased our last Subaru new in 2003 and thus were overwhelmed by all the new electronic features in the 2.5i Limited. Ken Murch from sales patiently explained each and everyone of them in a way that made this vehicle seem as remarkable as it truly is. Everything pertaining to this dealership, from the modern facility with its comfortable lounge, to the knowledgeable staff, demonstrated a high level of customer-centric courtesy and professionalism. We were very pleased with the experience.

outback

29 de ago. de 2016

We picked-up our new 2017 Outback and the experience was wonderful. Very customer oriented, friendly, helpful, complete and thorough. Car was ready on time and the buying process was handled by competent people. The dealership was clean and inviting. Trent and Ted did a great job. I would buy my next car here! Very happy and satisfied.

Izak Last

29 de ago. de 2016

My salesperson C.J. Nichols was great. He let me view the vehicles I had e-mailed and requested to view. Then, he went through the various used Subaru models and help me settle on a 2014 Outback. He wasn't pushy or over-eager to sell me the car. He did, however, talk about how he owns one and is also a former Forester owner, just like me (now). It was this combination of familiarity with the product and interest in selling me the best fit that won me over. Good work Tucson Subaru and good work CJ.

Carguy4ever

29 de ago. de 2016

First off the dealership is hard to get into, the location of the dealership only allows you to enter off of one road in one direction. After you do manage to get there they have someone to greet you there which is nice but that's about the only nice thing about it. When I got there I knew what vehicle I was going to buy so the process should have been fairly easy. It was everything but easy, first off the vehicle they had pictures of and advertised on the Internet had differences about it on the actual car itself. I thought that was okay because it was not anything too major that would prevent me from buying the vehicle. After we got over that it was a three hour process to buy the vehicle, mind you that I already had my financing in place and set up! After I got my vehicle and was on my was no more than two week later was it on the back of a tow truck going back into the shop for mechanical failure. I thought that's okay I understand stuff happens you can't catch it all. I then got the vehicle back quickly and they said all fixed. About a month after that incident it is back in the shop for multiple mechanical failures, both the engine and transmission light came on. I yet again take time out of my weekday and bring the vehicle down there to sit there for almost 2 hours for them to tell me they don't know the problem they're sending it somewhere else. They set me up in a smaller less economical rental than what I have. I waited a week before I finally called to see what was going on with my vehicle as they still have not called and talked to me about anything. I have had nothing but problems with this vehicle and this dealership and would not recommend anyone I know to go and buy a vehicle from there!

BenR

29 de ago. de 2016

We had a very pleasant experience leasing our new Subaru Forester at Tucson Subaru! Jennifer Duran was an accomplished salesperson, very friendly, personable, and knowledgable about Subaru vehicles, who helped us find the specific vehicle we wanted, with the options we wanted. The whole process seemed effortless! Thanks, Jennifer!

Kabo

29 de ago. de 2016

The personnel were very pleasant, professional, and responsive. The representative with whom we dealt most closely was Bob Wilson, who was a delight to work with.

golfer

28 de ago. de 2016

CJ was helpful in every way .Answered every question I asked even if thy were dumb. He does know his product and I think is honest in his approach to the public.

Deewilla

28 de ago. de 2016

Joe Micoletti was very helpful with getting me the information I needed to purchase a used 2015 Forester. The Staff at Tucson Subaru was very professional, nice and extremely helpful. I would purchase another vehicle from them and recommend them to family and friends.

grndpasily

28 de ago. de 2016

Our past experience buying a car always felt like we were dealing with high pressure salesmen hovering over you. I can honestly say this was not the case here at Tucson Subaru. Our salesman Kevin Gribble gave me & my wife our space but still made himself available to answer any of our questions. We never felt pressured in the whole leasing process from picking out our car to the financial process. Traci Roberts was informative and friendly and also gave us our space to make decisions. At the end of the day, we walked away with a new car and a pleasant experience.

AZphil

28 de ago. de 2016

All of the staff was helpful and attentive from the service department to the sales staff. The pricing was competitive, and they had wide range of products available to choose from. I purchased a new vehicle and am happy with the results..

Dennis Fischer

28 de ago. de 2016

Kevin helped us find the vehicle that we wanted, explained the features of the Outback and walked us thru the process. He is very knowledgeable, courteous and professional. Traci did a very good job explaining all of our purchase options and was a pleasure to deal with. I hope all of our future dealings with Tucson Subaru will be as pleasurable as our buying experience. Thanks Kevin and Traci, you are both an asset to the dealership.

gjtucson

28 de ago. de 2016

Salesperson provided helpful information but never really pushed to make the sale. He helped find a nearly new vehicle at a very good discount. Negotiations went quickly after that, with none of the wrangling that car sales are notorious for. Financial processes went equally smoothly, again with no pressure to buy into the optional protection packages.

dutchman

28 de ago. de 2016

By good fortune and timing, a scion popped up online and lead me to meet the Tucson Subaru team. I started with Trent, who has a great energy as a salesman - for me, low key. What stands about Trent is he stands by his word, and stayed in communication with me throughout the whole process, really managing my expectations, which in my case really meant a lot. Random cool thing: The headlamps were foggy and I asked Trent if anything could be done about it, without hesitation and ease he checked- turns out I got them buffed no problem. I should add that I interacted with a lot of folks; Louie, Traci, and I think it was Tim on the phone, everybody has been great, it's like just ask, no problem we'll take care of you, and they do!

jab486

28 de ago. de 2016

Everyone at Tucson Subaru was the best from the time i walked in to the time Kevin Gribble gave me my keys. When yoy buy your car make sure you get Tim Hanson in Finance he is the best.

Shirl123

28 de ago. de 2016

All my questions were answered without my feeling pressure about buying. Everyone seemed to care about helping me and I appreciated their willingness to meet my needs

Seahawk1

27 de ago. de 2016

After 155,000 miles on our 1st Subaru, it was time to move on to our second car, as our son assumes control of our Impreza wagon. There was never a doubt where or with whom I would work with. I called my friend Trent and told him we were ready to buy and he guided us through the process with ease. Having the opportunity to work with Trent, Traci and Curt in financing and Dan in service makes the car buying process simple and worry free. I use my Subaru for work everyday and I know it will perform to my expectations. Most of all, I know my family is in the safest car built today. Thank you Trent for everything you do and the entire Tucson Subaru team for your dedication and service. Richard Gutierrez

Shawn

27 de ago. de 2016

Friendly. Professional. Honest. Nice. Adaptable & Perseverant-- We had to work through finding the Outback I wanted; it took a few discussions on options and availability then a few sessions of searching before it was finally found; hours long process but Jennifer and Tucson Subaru maintained friendly, professional focus until it was found.

VFlycatcher

27 de ago. de 2016

We were impressed with our experience purchasing our Subaru! Not only did we get a great car, but the shopping experience was fun and relaxing. Everyone we worked with was friendly, interested in our needs and very professional. Our salesperson was particularly great to work with. He really listened to our needs and concerns, and made sure we had all the information and the test drives we needed to make an informed choice. The finance piece of our transaction was SMOOTH!

Sixstars

27 de ago. de 2016

The folks here at Tucson Subaru make buying a vihicle short and sweet. Before going to Tucson Subaru l did my home work and received three quotes from dealers in Phoenix. Save yourself a trip. Tucson Subaru matched their best offer as well as accepting a fair offer for my trade in. All this in about twenty five minutes. Short and very sweet. I'm a very happy guy. Thanks Tucson Subaru

GSC45

27 de ago. de 2016

Ken Murch was very patient and professional. I drove the 4 cyl and 6 cyl before deciding on the 6 with Ken being very helpful with decision, yet not pushing towards one over the other. Everyone is friendly and helpful but not pushy as some dealerships are. Very positive experience.

BlueLegacy

26 de ago. de 2016

We considered several options when deciding to purchase a new car. We chose Tucson Subaru for the high quality car and highly professional, no pressure sales team. Steve was an excellent and knowledgeable salesman to work with answering all our questions in a timely manner. Traci provided a smooth and quick financing process, making our car buying experience stressfree.

BlueBaru

26 de ago. de 2016

I had been on the fence for a number of months on which mid-size crossover vehicle to buy. There sure are a lot of options out there, but working with Kevin "Big Bird" we were able to sort through my real needs, figure out the best model and options and to point out where Subaru was superior to many other options in the market. It had been a long time since I owned a Subaru, I had a Subaru Brat in the 80s that I loved, so it was easy to get excited again about getting a Subie. Thanks to Big Bird for hanging in there during all the analysis and comparisons - my new 2017 Forester fits like a glove!

T2M

26 de ago. de 2016

I'm a retired guy who has purchased numerous cars since the 1960's. This dealership is top notch from the salesman through the finance department. The day after the sale I had a question about the financing numbers. The receptionist immediately texted the gentlemen who I worked with the previous day. He left a team meeting in progress and quickly and very satisfactorily answered my questions. No tricks here, just good professional staff!

BlueBelle1

26 de ago. de 2016

Intended on test driving a Forester and ended up purchasing it - really solid car and the people were really nice! Think it will be a very useful vehicle.

Anne

26 de ago. de 2016

Kevin went above and beyond to get me the Subaru I wanted. He was extremely patient as it took a long time from my initial visit to actual purchase.I appreciate all the help he gave me in explaining all the features of my new SubaruThank you!Anne Sunderland

WORD

25 de ago. de 2016

After inquiring about 2 vehicles that had been sold already, Kevin "Big Bird" helped us to find a used Veloster for my mom. This is the second time we have worked with him and ALWAYS walk away happy! I have had many car buy experiences and Subaru makes it stress less and as enjoyable as car buying can be!! Thanks to Kevin and Louie!! You guys Rock! I will never shop anywhere else! I can't leave Trent out..... He was our original guy..... Also very awesome!

Susan Enholm

25 de ago. de 2016

From the get-go everyone gave professional attention to the new-car purchase maze. Jack McVey kept smiling and explaining. On the big day, Traci Roberts kept the paperwork going until I signed every last document. Thanks for the red roses. At the end I could have used an aspirin or something else.

Very happy

25 de ago. de 2016

After test driving several different makes of autos we came back to Subaru Kevin McDougall was excellent ! very professional, courteous and knowledgeable I felt comfortable everytime I came down here to Tucson Subaru looking. Finding our 2017 Outback limited with the color we wanted this automobile really is a work of art and precision. Thank you Kevin for your service. I hope this dealership knows how much of an asset you are to the buying experience. Thanks again,Christopher and Mary

colleenzerga

25 de ago. de 2016

everyone was so helpful. it was hard for them to help me, but they did not show the fear. thank you for all the help.

alexdalbrecht

24 de ago. de 2016

Tucson Subaru offered me a pleasant experience. We were able to come in and pick up the car in less than an hour and a half. The staff was friendly and knowledgeable. I would have given this review 5 stars but they did not offer us a free sunshade like another dealer was willing to do, but the staff was A LOT better than that other dealership. Anyways I am so happy with my experience. Tucson Subaru had a wonderful kids room for my 2 year old son.

Ragdan

24 de ago. de 2016

I've been in the Tucson Subaru Company to upload the phone book on my car; Larsen was the service assistant who had assisted me in this process. I would like to say he's such an active energetic employee where he can works and entertain the costumer at the same time with 5 stars work quality. I really recommend this employee whenever you have a technical problem with your car.

John Junior

24 de ago. de 2016

Thank you Trent. Very kind man, knows what he's doing. This is the 4th purchase from Tucson Subaru, This makes my 16th Subaru. Look forward to buying more from Trent. Great job Trent, thank you...I will tell everyone to come see you, for their car needs.

Ljsubaru

24 de ago. de 2016

We had a bit of a task in negotiating on our trade, but the rest of the experience was great. The staff was very professional and knowledgeable, and in the end they were able to do what was necessary to earn our business.

Jaime Truppi

24 de ago. de 2016

My service was fast and accommodating. Loved being able to bring my dog along for the process. Great connection with Bob Wilson and wonderful experience overall.

Ecowlin

23 de ago. de 2016

Had such a great customer service experience and dealt with great people that were efficient and competent to get the sale done! I definitely would recommend to all my friends and family.

R. Wagoner

23 de ago. de 2016

Came in expecting to wait for a few days and haggle the price, was pleasantly surprised when I dealt with none of that. Gil definitely took good care of us.

Jason

23 de ago. de 2016

What ever you are american or other country people. big bird still give you a good explain and truthful.. and as low as what he can do the resonable price.. i am asian, but he still dealing with me well and good attitude and patience.. Super recommend this person service you and earn your business as well.

Sylvia

23 de ago. de 2016

Everyone was so friendly,Sean worked very hard to find a car for us. I have heard nothing but good things of Subaru. I don't know what more to write .. Asking me to write 25 words or more is ridiculous!!

Bill from Tucson

23 de ago. de 2016

Excellent salesperson and staff. Very painless new car buying experience. We didn't have to haggle very much on price - they made a fair offer and then met our counter-offer. All very professional.

BrazilNut

22 de ago. de 2016

Once you have done your research to lock down a fair price (they were willing to match other dealerships so this part was made easier for me) the final closing experience was very efficient and professional.

GS

22 de ago. de 2016

Kevin Gribble was very easy to work with. His knowledge of, and familiarity with all the features and options was truly impressive, especially considering it was a new model year. He showed us how everything on our 2017 Forester worked, and took the time to explain the newest Eyesight features thoroughly. Be sure to ask for Kevin Gribble!

RMW

22 de ago. de 2016

I never felt that there was pressure to buy. Gil made sure that I got everything (and beyond) what I wanted in a car. He went out of his way to make sure I was happy with the car I got and also was extremely mindful of my budget. One of, if not the best car buying experience I have ever had or even ever witnessed. My family who has only ever own Toyotas, are now avid Subaru fans and state that the will definitely be go when is it their turn to purchase a new car. Will recommend Gil to anybody who asks! Louie made the financing/not so fun part of purchasing a car extremely easy and painless. Cannot verbalize enough how great of an experience it was.

CPTKellyG

22 de ago. de 2016

Kevin G. has done it again. We worked the deal with a couple of emails and one phone call to finalize the price. Kevin helped narrow down my search to WHAT I wanted/needed based on his questions. Then Tracy Roberts made the "finance phase" of the deal as awesome has Kevin's part of the deal. They were both personable, relaxed and down to earth, yet professional throughout the experience. Best car dealing experience I've ever had in my life (about a dozen new car purchases). Thanks Kevin...Thanks Tracy!

Woody

22 de ago. de 2016

It was very easy to buy a car. There was no pressure, the salesman seemed knowledgable and friendly.Everyone was polite and helpful. I would return, and refer people to this dealership.

rickj

21 de ago. de 2016

Thank You Kevin for the most pleasant car shopping experience ever... Didn't know if I was going to buy when I went to the dealership, just browsing... Ended up buying a Certified Used Cross Trek and getting a great deal... In and out in 3 1/2 hours with new car, not like other dealerships were your there for 8 to 10 hours and exhausted.. Wanted to also give a shout out to Traci in Finance "Great Job" stayed after to help get deal done..... BIG THUMBS UP......

oldhoosier

21 de ago. de 2016

From the moment of our first meeting until the final closing and extensive familiarization session at the turnover of our Legacy Limited I have been singularly impressed by the overall professionalism of Sales Consultant Ken Murch. His in-depth knowledge of product, leasing and finances exceeded any that I have experienced in my many years of auto purchasing and leasing. For these reasons I would highly recommend him without reservation to family, neighbors and friends.

Satsified customer

21 de ago. de 2016

Trent Nichols made buying our new 2016 Subaru Crosstrek a breeze! Although he was busy with other customers, he made a point of letting my husband and I know where he was and when he would be with us. When he was with us, we had his undivided attention. Tucson Subaru is a lovely facility with plenty of seating, snacks, and drinks for all of the customers. Thanks Trent and Tucson Subaru!

Happy Customer

21 de ago. de 2016

Every person we interacted with was friendly, and treated us as though they were there just for us. Service was fast, each step of the process was prompt. During the necessary wait time we were able to relax in their customer lounge. My mother said she has never enjoyed herself so much at a car dealership. I honestly cannot think of one thing that I would wish to be different.

Louie

21 de ago. de 2016

The care and assurance that I was buying the right car for me was unprecedented. Also the verification that I understood everything along the way and all of my questions were answered.

Hugo

20 de ago. de 2016

When comparing cars and trying to make that tough decision, it really helps to work with salespeople who know their products, provide clear information and pricing, and then "step-back" to let you choose. Happy with the car (hard to go wrong with a Subaru), and the dealership.

grandpa J

20 de ago. de 2016

This was our first experience with a Subaru Dealership and our experience at Tucson Subaru was a very good one. Kevin Woessner proved to very knowledgeable, patient, and willing to go the extra mile to provide information and answer all of our questions. He was our primary contact and I will highly recommend him and Tucson Subaru to family and friends

AZCher

20 de ago. de 2016

After a very positive experience two years ago, when we saw a vehicle online in their used inventory, we didn't hesitate to contact Steve Norris who assisted us with our first Tucson Subaru purchase. Once again, we were not disappointed. No pressure. Solid pricing and great staff. In the future if we decide to purchase again, we will start with Tucson Subaru.

tuschuck

20 de ago. de 2016

I went to Tucson Subaru to research vehicles with intent to buy one somewhere, maybe there. Several friends talked about Subaru vehicles and Tucson Subaru. One friend spoke very highly of Joe Micoletti. When I first met Joe I realized I had purchased my previous car from him 10-1/2 years ago. He was very helpful and helped me figure out what I would want. We discussed various models and whether they would work for me and for my 88-year-old father. I took my father on my second visit to try out the model selected and to choose color. Joe was patient and helpful, continuing to answer questions and help along the decision process. My third visit was quick but filled with more questions which Joe answered. My fourth visit I purchased a Forester. As usual, Joe was professional, courteous and friendly. We waded through paperwork and then handed everything over to Louie Ascencio to finish up. Then Joe showed me the operation of various features of my new Subaru Forester even though he was having some allergy problems. My father and I are happy with my Subaru. I am happy with the vehicle and the overall process to select and purchase it. I an happy with the attention from Joe Micoletti and Tucson Subaru.

happy BRZ owner

20 de ago. de 2016

I got a CPO Subaru and I love the car. Thanks you so much. Kevin Gribble was so easy to work with. He didn't push, he let me experience the car.

Labrams

20 de ago. de 2016

Kevin Gribble worked well within our budget and never tried to over sell us. He directed us to the perfect Outback - certified and in pristine condition! And then, he and Louie helped us get a great interest rate! We are thrilled and so impressed. Ready to roll with our dogs and teenagers!

Mike

19 de ago. de 2016

My wife and I have owned Subaru's in the past and have had good experiences with those cars. But my current car was 13 years old and so it was time to make a purchase. Chris Smith at Tucson Subaru was extremely professional, not pushy at all and answered all my questions. He let me check out the car so I could show my wife at work and we came back down with it and completed the transaction seamlessly. Being in sales myself I can definitely recognize the signs of a good sales person, one who let's you come to your own decisions based on information without overselling. Our finance person at Tucson Subaru did a very nice job as well. I love the car and am delighted with the experience.

Cindyloi

18 de ago. de 2016

Rocky DiCristofano runs a top notch dealership. Gil Warren is just a peach! So professional and personable at the same time. John Petersavage went above and beyond to get me a great lease on a 2017 Forester. Traci Roberts in Finance was wonderful to deal with, guiding me through the process with total finesse. All in all, this has been the best car buying experience I have ever had!

#4 Subaru

18 de ago. de 2016

Bob Wilson is just a great salesman. We love his laid-back attitude. He gives you all the details and let's the car sell itself. He gives great service including all the information you need to get started with the new car and where to find everything else. Tim the finance manager was equally helpful. He laid out all our options and let us decide what worked best for us. Another great guy. And the roses were a special touch. I'd highly recommend this dealership to anyone.

Ask to work with C.J. Nichols

18 de ago. de 2016

We have two Subaru vehicles in our family now because of the relaxed, hassle free sales team at Tucson Subaru. We have looked and worked with other car dealerships in the Tucson Auto Mall and those deals always fell apart after the hassle of high pressure sales people and price haggling. Tucson Subaru gave us all prices up front including financing options without having to run a credit check and they let you keep all the price quotes to compare later or take to other dealers, if you want. Several other dealerships in the Tucson Auto Mall require a credit check before they even talk to you about price or estimate financing and wont let you take the quotes and only give you a better deal if you agree to buy the vehicle. Who agrees to buy a vehicle before knowing what it will cost? If you purchase a vehicle at Tucson Subaru you will get a great deal with minimal stress and haggling and leave still happy you bought a vehicle. Just remember everything is negotiable, even all the options the finance staff try to add after the deal is done. C.J. Nichols is an excellent salesman. We have bought both our Subaru vehicles from him.

Stephen C.

17 de ago. de 2016

I was looking to trade in my car for a more family friendly SUV. I inquired about a Jeep Cherokee online and CJ responded within minutes. The next day I walked into the store with keys to my car and walked out with a check and keys to a Jeep! Least stressful dealership experience I've ever had.

yes222

17 de ago. de 2016

Looking for information on different Outback models, and received what I was looking for on both models I had questions regarding color and trim on each model.

godr123*

17 de ago. de 2016

Great Experience! We are excited about our new Outback, and the customer service was great! Trent was great and the experience was simple and easy.

patty76

17 de ago. de 2016

Just wanted to thank Kevin for helping me find exactly what I wanted! Also for going out of his way to help me get my hand control installation coordinated.

rrowland617

17 de ago. de 2016

Kevin has great product knowledge, is very patient & is very through ! I am very excited with my 2017 Outback. I will recommend Kevin to my family & friends.

Vouily

17 de ago. de 2016

The service is good.They explained everything very clearly and their attitude towards costumer is very professional.The cars quality are also good. I am satisfied with that.

ERIC SMITH

16 de ago. de 2016

C.J. was easy to work with and very responsive. I saw an older Cherokee listed for sale online. I made an inquiry via email and C.J. responded almost immediately. We corresponded back and forth a few times before I spoke with him on the phone. We came to an agreement and I picked up the vehicle the next morning. I noticed one small issue with the vehicle which the service department quickly repaired and I was on my way back to Phoenix. Easy to work with, no pressure, honest dealership. I would recommend giving this place a chance if you are in the market for a new or used vehicle.

Caroline

16 de ago. de 2016

From start to finish, the experience was positive. Because the Forester had to be ordered, Joe kindly kept us informed by e-mails during the wait. And it arrived a whole week earlier than we thought! We also got the additional contracts to cover the vehicle from front to back. Both Joe and Curt were most professional and made us feel very comfortable throughout the entire process. The Forester is gorgeous and we look forward to future dealings with Tucson Subaru.

Linda McFarland

16 de ago. de 2016

Trent was very helpful and not at all pushy. He listened to what we wanted, what we needed and our price range. The whole dealership was very nice and we felt like we were in good hands and we got a great deal! I would strongly recommend Trent and the folks at Subaru to anyone!

vehicle searcher

16 de ago. de 2016

Via chat on-line at first, my request of specific vehicle is pay attention. Used car is already ready and set for me to inspect when I arrive there. I already done research on this car compared to other vehicles.

Tacokid

16 de ago. de 2016

I was looking for a second car to have around for utility. I met Joe and he did a great job finding the perfect car for my needs. When I test drove the Forester, I knew immediately this was the car. The purchase experience was simple and timely. Joe helped me get my cars home and proceeded to show me how to use every button and switch on my new car. He even brought flowers!! What a treat that was to receive flowers for buying a car. It made my day!

Britt0955

16 de ago. de 2016

I recently purchased a vehicle from Trent and I can honestly say from all the vehicles I have bought he is the most upfront and honest. This is the second vehicle I have purchased from Trent at Subaru. He makes buying a car easy and hassle free. He gives you all the info on a car that you inquiring about with no pressure to buy. It was a great experience and we highly recommend Trent to help you find the right vehicle for you. We absolutely love our car. Thank you Trent!

Kimberlee Holaway

15 de ago. de 2016

Trent Nichols is very helpful, informative, efficient, and timely. I have now purchased two foresters from him. I highly recommend Trent. Curt McHenry is also excellent to work with.

blanco333

15 de ago. de 2016

The Subaru app provided all details required for guidance. Jennifer Duran welcomed me with a smile and provided stellar, clear, and welcoming details to guide me to make a quick decision to buy my new vehicle. I strongly recommend this Dealership to anyone!

Lori

15 de ago. de 2016

I just bought my 2016 Crosstrek, and worked with Kevin Woessner. I love the fact that the salespeople are available, but not hovering, waiting to pounce! I felt no pressure to buy, but had all my questions answered, and was able to buy at the speed I was comfortable with. I even spent one afternoon just comparing different models in the showroom, comparing trunk space as long as I wanted, with no pressure. Kevin was great about getting me a good price, and sharing pricing info. I bought a used vehicle here last year (different salesperson), and returned this year because of the good experience.

AmyU

14 de ago. de 2016

I saw the used car I was interested online and emailed for a price. Trent responded with an excellent price, all of the fees and taxes spelled out, and zero pressure. I went in the next day to take a test drive. Trent was knowledgeable, patient, and answered all of my questions. When I left the dealership to look at other cars, he didn't pressure me to buy now or anything like that. I texted him to ask for a further price reduction, which I got. I went in later that day, and felt confident and comfortable that I was getting a great car at an excellent price, without the hassle that usually goes with it. Highly recommended!

Karen1

14 de ago. de 2016

The main reason I rated this dealership as high as I did was due to the salesperson I had the great fortune to meet. Her name is Jennifer Duran. She was very supportive from the moment I first met her until a day later when I drove off the lot in my new Outback. She went over the entire car with me. Talk about dedication, she came in on her day off to close the deal. Even though she came in on her day off, I never felt rushed or that me being there cramped her style. She is an asset to Tucson Subaru, I am glad that Tucson has her.

Brant Family

14 de ago. de 2016

Trent was amazing to work with. We drove from Utah to Tucson to buy our daughter a car and Trent was honest and upfront we had no surprises and are beyond grateful for his hard work. We plan to use him again for our next car purchase.

BrianB

14 de ago. de 2016

After going to other brand dealerships in the Tucson area, the Subaru dealership was the most enjoyable experience to buy a car. Bob Wilson was the best salesperson I met with across Tucson, he was extremely knowledgeable about more than just the bells and whistles that other dealers try to sell you on and was enthusiastic about the cars themselves as machines. Not pushy in the slightest and never felt any pressure to just "buy" the car and go, he took the time to describe the vehicles and differences in detail and make sure that the car was right for you. Bought a manual transmission after driving an automatic my whole life and Bob even took the time to give me lesson to get me going. Would not only recommend Bob and this dealership, but the Subaru brand as a whole!

DrNaja

14 de ago. de 2016

I came in with a particular, hard to find vehicle in mind, and CJ made it happen. And while I was waiting, he shared his amazing photos with me. Good experience and I love the car, even if it's not a Subaru, of which I have had 3. This is my second Honda, and I love it!

DreamSTI

14 de ago. de 2016

I have been looking for a Subaru WRX STI Hatch for quite some time now and was very pleased to see one show up at my local Subaru dealer. My salesman, Sean Johnson, was extremely patient with me, allowing me to test drive a few different models over the course of about a month. Finally, when the model I really liked came in, he was prompt in his invitation to come test drive it. The sale process was quick and efficient. I left with a great deal and now I have my dream car!

bushwacker

13 de ago. de 2016

Excellent service and interactions with Kevin Gribble, sales person, and traci Roberts, finance person, both highly competent and knowledgeable. Also, all of the other staff were so friendly, helpful, and hospitable. The campus layout, architecture, and interior was spacious and relaxing. The drinks, fruits, and cookies were tasty and offered variety.

Mary

13 de ago. de 2016

Quick response to my initial email inquiry. Very helpful and not pressured like in past experiences. Don't really like haggling and getting pressured, so I was glad about that.

Eventjudge

12 de ago. de 2016

Our sales person, Steve Willis was always polite, listening to our questions and concerns without pressuring us to make quick decisions we might well have regretted.

Cargirl

12 de ago. de 2016

Great service from sales (I expect this!). Great service from Finance except for one thing. Traci said she would call to setup appointment for additional products I purchased and has not to date. I guess I'll call myself. Service dept staff helpful (but then again I expect that from Subaru).

Ginelyn671

12 de ago. de 2016

Kevin was nice and friendly. Great deals were made and getting my car was painless than i thought itd be. Would recommend people to ask for him if buying a car from subaru dealership

helen2

12 de ago. de 2016

This is the third time I have been to this dealership to purchase a Subaru. I am treated with respect and professional attitude. They are a joy to work with. They are down to earth and not fixed on selling something you're really not interested in buying. I worked with Kevin Gribble, the same representative I worked with for my last Subaru. In addition I like this dealership so much my Subaru is also serviced by them. The don't take advantage and are extremely helpful. Thank you Kevin :) :)

mary1945

12 de ago. de 2016

C.J. Nichols took a lot of time with us and did not intimidate me with pressure. Even gave me a dozen red roses! I was back in the day after the sale and he was just as friendly and helpful as if I still were shopping for a car. Traci Roberts was also very helpful and congenial.

LoveOurSubaru

11 de ago. de 2016

Discovered dealership online.Excellent reputation; detailed website of inventory w/ chat/phone/email quick responses. Went in person w/in 24 hrs; bought a used Subaru Outback by the next business day. LOVE that staff works as team - no sales people hovering or hard on the sell for competitive commission; quick assistance if salesperson gets tied up. Staff incredibly attentive to individual needs; excellent knowledge of stock. Would not only recommend them in a heartbeat, but w/ accolades as well. Thank you all so much, especially to Steve Willis ( who had the patience of a saint and good humor when working w/ one "reluctant" driver!) .

Madeline Owen

11 de ago. de 2016

Working with Tucson Subaru and Ken Murch was terrific. From the first time we came on the lot, we were not only shown cars that fit our exact interests but also ranges on our expectations. We were able to compare multiple cars side by side based on what we were interested in, not just what was best for the dealer. They are honest and fair, through every decision. Ken was really wonderful to work with. He went above and beyond to give us great finacining options and educating us on the car. He never made us feel like we were being manipulated and laid everything out clearly. Subaru Tucson, similar to the cars, truly prioritizes integrity in both the cars and the service. Lastly, he made the experience special, finishing off with a boquet of roses to take home as we drove away.

romanylife

11 de ago. de 2016

Jennifer, without a doubt, is the best automotive salesperson we have come across in our fifty years of car buying! With her low-key approach to prospective Subaru buyers, and a very extensive knowledge base on every Subaru, she is able to let the product sell itself, with no hard sell tactics. Very personable and relaxed at all times, and with her well-modulated voice answering all of our questions from the back seat, we found our car-buying experience most pleasant.From the greeter at Tucson Subaru, to the last stop with Tim in Finance, ALL of the employees were friendly, knowledgeable and professional, Jennifer especially so.Thank you, Tucson Subaru!

JOE BOY

11 de ago. de 2016

FROM MY FIRST MEETING WITH SCOTT, I HAD THE FEELING TRHAT THIS WAS A PERSON WHO WANTED TO BE OF SERVICE TO ME AND MY VEHICLE NEEDS. VERY EASY TO TALK TO. HE IS A REAL WINNER. THANK YOU, JOE KELLY

Afsister21

11 de ago. de 2016

I will say this is the third vehicle I have bought from a dealership. They went above and beyond to make sure the vehicle had what you wanted. Everyone is family there and treat you the same. I would suggest them to anyone who asked.

Bangon Bagnoche

10 de ago. de 2016

The process was seamless and Joe is very informative and nice. I would highly recommend Tucson Subaru to my family and friends. I look forward to getting the car serviced Jee also.

Bret Ethell

10 de ago. de 2016

I first went to Peoria Subaru, then Camelback Subaru, then AutoNation Subaru. I had very disappointing experiences with these three. I found the 2017 Subaru STI I wanted online in the Tucson Subaru inventory. The vehicle was marked $3,000 less than the other dealerships so I asked AutoNation to get that one for me. They told me that the price couldn't be correct and then wouldn't get me what I wanted for my trade in. So naturally I called Tucson Subaru to verify. This was my first contact with Jennifer Duran. She was very nice and helpful. She didn't even try to get me to drive two hours down there to buy it from them. She simply answered my questions in detail. After AutoNation failed, I called Jennifer back to see what they could do. Over the course of a few hours, I sent pictures of my trade in with my out the door price on the vehicle. After a little negotiating, she came back with a yes. I immediately made the 2+ hour drive down to Tucson from the Phoenix area. When I arrived, Jennifer had the vehicle clean and ready to go with all of the paperwork ready as well. I was in and out in under two hours. The drive took longer than the sale/trade in. This dealership is truly the best Subaru in the state of Arizona. I won't hesitate to give Jennifer a call the next time I want to buy a Subaru.

Nina Sevilla

10 de ago. de 2016

In the leasing of my first vehicle, all of Tucson Subaru, especially Jack and Tim, was very friendly and informative and the process went smoothly. I highly recommend Tucson Subaru.

Monicaguzmanl

9 de ago. de 2016

Jennifer Duran was very patient and helpful. Answered our questions efficiently. Is our first Subaru, but we feel like we will be back to this dealership to buy our next vehicle. Everyone is very friendly, helpful and informative. NOT pressure! Traci was knowledgeable about the financing aspect of the process.

Jomendog

9 de ago. de 2016

Loren and Steve went above and beyond what was asked and made this the easiest purchase I've ever made. They were outstandingt o work with.

Hall13

9 de ago. de 2016

Loved my experience here. Very friendly and helpful. When buying a car he process seems long and tedious but left here feeling the opposite. Felt everyone worked at a good speed and where not there all day

mmmorse

9 de ago. de 2016

The Finance Manager I spoke with was the only real down side to buying the car. He was kinda of a "yes man" of sorts and did not really advise me on if the gold service package had any draw backs. He more or less just said it was really good and avoided details. I asked him if it covers a replacement clutch to which he said yes but apparently it doesn't. He also played with numbers a lot. Like we asked him "Hey whats the price with out the gold service for a 6 year loan". He then gave us a price that included the gold service that he apparently "made a deal" on but didn't really show us the price with out it. Honestly this was my first new car and I don't need anymore buyers remorse from a service that costs me ~$40 a month that I am not sure I need. I would tell others not to work with Ascencio. I came to this Subaru because Kevin was there and he didn't treat me like other car salesmen did. He wasn't pushy. Ascencio changed my opinion of this dealership.

sporty girl

9 de ago. de 2016

My BRZ is only 3 months old. Somehow the back light cover had cracked. Scott Gregg, Service Director, could not have been nicer. He agreed to replace it, at no cost to me, as a "good will" offering from Subaru. How nice was that! They even had one in stock and within an hour or so, it was fixed. This is my first experience with Tucson Subaru. I cannot say enough about what a positive experience this has been.

cmhall

8 de ago. de 2016

Recently had to replace my Forester and decided to go back to Tucson Subaru based on their service when I purchased my first car. And once again, everyone involved was great from beginning to end, from getting me inventory listings to reviewing and test driving the vehicles I was interested to sorting out all the financing and registration. They made my transition incredibly easy, which is much appreciated given the stress of insurance and car replacement after an accident.

gotmattskillz

8 de ago. de 2016

Best car sales experience so far. Did not have to pull teeth for excellent pricing and everything was up front. Would buy from this dealer again.

Nankirk

8 de ago. de 2016

Jennifer Duran was very patient and helpful throughout the whole process! She answered our many questions. We have never bought a Subaru before, but we feel like we will be back to this dealership to buy our next vehicle. The atmosphere is so different from other dealerships we've dealt with. Everyone is very friendly, helpful and informative. But NOT high-pressure! Traci was knowledgeable about the financing aspect of the process. We had a limlited amount of time, but she got the job done in a speedy manner that was understandable to both of us. That was much appreciated.

rue

8 de ago. de 2016

Kevin "Big Bird" was very informative, pleasant & not the typical pushy salesperson. I would recommend him to anyone. I worked with him in February when I started looking at SUV's but not ready to buy yet. We met again last month & I finally bought a new vehicle from him

Wildcat79

8 de ago. de 2016

Had a great experience leasing our 2016 Subaru Crosstrek. Sean Johnson, the salesperson, was fantastic--very friendly and honest. He printed us the invoice they paid for the car and our price. We ended having to order a car from the factory to get the specifications we wanted. Surprised it came in 4 weeks when told likely would be 8 weeks. Sean kept us posted weekly with updates and was very knowledgeable. Once we decided to lease, we where sent to Tim Hanson with finance. With previous experiences at car dealerships got a lot of pressure to buy special upgrades or warranties. Tim was very straight forward and told us packages that were a waste of money and those we might be interested in. Again, no pressure however, and very friendly

AK

7 de ago. de 2016

Steve Norris at Tucson Subaru made buying my new Crosstrek easy & fun. He was able to answer all of our questions about our new car. He's defiantly knowledgeable about the Subaru products.

JPCullen

7 de ago. de 2016

The most relaxing and no pressure dealership in the greater Tucson and Phienix area. Jennifer Duran is exceptional. Zero pressure and easy negotiations. Pleasant experience again.

lizgregor

7 de ago. de 2016

This was the best car buying experience we have had in 20 years. Quick and fast transaction, knowledgeable and friendly staff, everyone there wanted to help. No pushy sales tactics, just fantastic customer service. Chris really knows the ins and outs of car buying and Trent was quick to reach out to us and recommend Chris when he couldn't be available. Both excellent in the Internet Sales Dept.and Louie in finance, also excellent, worked quickly to finalize our paperwork and we left extremely happy with the fast and professional service they all provided us! We just wish we had visited them sooner!

Review

7 de ago. de 2016

Great experience as far as getting a car goes. No complaints. Everyone was nice and helpful. Was able to drive home my new car within five hours of getting to the dealership.

Dee Sargent

7 de ago. de 2016

Jennifer Duran was great! Not pushy, I called the day before about the Crosstrek I saw on the internet, she went into sales mode which was fine it's her job. I told her no not now, I've got to get my finances in order, work on a loan, and discuss it further with my wife. She didn't push and offered to email me some info about the car, and loan options. I called the next day she had a day off, not only did she come in, but came in at 7:00 to accommodate our late work schedule. We came in at 7:00, took a test ride, had a trade in, and a loan from our bank, we were driving off the lot a little over 2 hours later. They have tons of add ons, they're a car dealership, but Jennifer and Traci didn't push anything we didn't need, we ended up with the add on of the remaining original warranty, and the price was right. We got the car we wanted, were treated right, and feel like we can come back at anytime.

My car

6 de ago. de 2016

Car buying made easy with Bob. This was the first new car we purchased that the process was easy and no pressure. Bob was great

Toppy

6 de ago. de 2016

Buying a new car is fraught with anxiety - have I perfected my 'bottom-line-stare', will I know enough to haggle effectively with these guys and get a fair deal, will I get what my trade-in is worth, should I just get up and leave when they 'talk with their manager', and what stress-free options are there in my community. NONE of that was necessary. No hassle, no pressure, and a very transparent pricing policy. That plus a knowledgeable and pleasant sales person made this an unbelievably simple process.

Ryan Souter

5 de ago. de 2016

CJ was very nice and helped walk me through the car buying process step by step. CJ felt very genuine- not like a snake-oil salesman like you hear about at some car dealerships. No pressure- a relaxed car buying process. Curt was helpful in wrapping up all the paperwork with me while making sure I understood everything. This was my first car purchase so this was very important to me.

AmyO

5 de ago. de 2016

Both this Subaru dealership and Subara stepped up in a big way to ensure that we were well taken care of and remained loyal customers. I am looking forward to continuing our relationship with Subaru and the local dealership.

Minivanman

5 de ago. de 2016

Working with Trent was actually a relaxing and enjoyable experience, which is amazing in my experience of buying cars. He didn't pressure us at all, was very knowledgable of the vehicle we were looking at, gave us a very reasonable trade-in value for our vehicle, and made the decision of purchasing the new vehicle a no-brainer. He showed us comps of every other dealer, which gave us great confidence we really were getting the best deal possible. A truly good guy who I would refer even to my grandma! A+++

EDHarrison

4 de ago. de 2016

Shopping for a car at Tucson Subaru was the best experience shopping for a new car that I've ever had. CJ Nichols was open, honest, and knowledgeable and it was truly a joy speaking with him. During the test drive he definitely took the car through all of its paces and I really learned a lot. The Forester really is a joy to drive and I fell in love with it rather quickly. I had done my research before ever starting to shop for a new car and knew I wanted a 2016 model to take advantage of the fact that dealers are more motivated when the next year models are already on the lot. Still I was surprised that the offer I was given was below what I knew to be invoice, at least a grand less than I was willing to pay. No haggling, no sleazy tactics, just everything completely above board. I wanted to take the offer home with me and think on it. No argument, no sleazy tactics. Even though I knew the Forester was what I wanted, I test drove other vehicles the next day.. None of them held a candle to all the features, comfort, joy in driving, or even the price that I'd get with the Forester at Tucson Subaru. So I returned to Tucson Subaru to take another look at the Forester. CJ was no longer on the lot when I arrived, so Ken Murch kindly offered me another test drive, and that pretty much clinched the deal.Going through financing is usually a pain and you're usually presented with a hard sell to buy extended warranties, alarm systems, and other add ons. And sure that happened, but Tim Hanson made it almost fun. He was witty, pleasantm and knowledgeable. He explained everything and never hesitated to answer any of my questions.I was pleasantly surprised by everything about Tucson Subaru and I am comfortable with the car and the fantastic deal that I walked away with. There has not been a single second of buyer's remorse!E. D. Harrison

Corolla06

3 de ago. de 2016

Two days ago I wrecked my 2001 Toyota Corolla coming home during a heavy monsoon storm. Immediately I started shopping online for a replacement vehicle and found this car at Tucson Subaru. Within minutes of sharing some information to inquire about the availability, I received a call from Kevin who set up an appointment with me for the next day at 11:30 AM. As soon as I had preapproval for a loan from Tucson federal credit union, I made my way over to the dealership. From the minute I was greeted, Kevin, Tracy, and Denette all worked hard to help me through the process of buying a car at the last minute. I walked away with a great car, a 2006 Corolla S...Practicality in a 'sport' package, in other words, having your cake and eating it too. I highly recommend Tucsin Subaru to anybody looking for a good used car. Ask for Kevin G., he's the best! In addition, Tracy who handled the business/finalization is superb. Thank you everybody!

Michael Offenbacker

3 de ago. de 2016

We worked with Kevin over a few months as we found the car and timing that worked for us. Kevin was patient and just as interested in putting us in the right car not just along a car. Very easy experience and we are already planning on returning to replace our other vehicle next year!

newcarbuyer

2 de ago. de 2016

Sales person was easy to work with, and I really liked the product. It was easy to arrange a test drive and get my questions answered.

San Diego

2 de ago. de 2016

Steve Willis was very patient, helpful and friendly. He allowed me to change my mind and drive different cars while remaining pleasant. He was wonderful! I would not have ended up purchasing a vehicle without his patience and humor! Loren Henry was willing to work the numbers and paperwork in many options, while listening to what I needed. Louie Ascencio was very understanding and friendly while getting the finance done. The team work was great!

2olddames

2 de ago. de 2016

This is our 2nd Forester, purchased from Tucson Subaru. We love this car. It's designed with people (and dogs) in mind. We can drive anywhere, feeling secure and in control. We also love Tucson Subaru! It's what we all want in a dealer - no pressure, good listening skills, knowledgeable and helpful. And our salesperson, Kevin Gribble is the best!

OutbackJohn

2 de ago. de 2016

Kevin was very professional and courteous. Was truly interested in getting us into the right vehicle for us! Very patient - answered all of our questions with no pressure to buy "now". Will gladly deal with Kevin again. Tim in finance was also outstanding to deal with.

Cyclerina

1 de ago. de 2016

Kevin was fantastic to work with, friendly, knowledgeable and attentive. I felt completely educated and informed about my purchase options; he never failed to answer any question I had, including factual comparisons to other vehicles that were NOT Subaru. I would highly recommend this dealership, and Kevin. I especially appreciated the no haggle aspect of the interchange. (And the roses were a lovely touch to say thankyou!)

Soraya Simi

1 de ago. de 2016

I worked all summer to save up and buy a car before heading back to school out of state. I was completely overwhelmed by the car-buying process, and was visiting dealers every day to test-drive, compare, and compromise. After one particularly difficult day, I thought I'd stop by Tucson Subaru (I was looking for a used Forester). Bob Wilson immediately came over and offered his help. He was so upbeat and funny right off the bat that it totally transformed my mood. While there weren't many options in the T.S. lot that interested me (within my budget, that is), Bob still made a point for me not to leave without SOME kind of help. He listened to all the different cars I was considering, gave me great advice and the numbers for people around town. He really absorbed a father-like/caring tone while I was there. It was extremely reassuring considering other cars salesmen had made me feel so stressed and pressured. He wished me luck, assured me that it was going to be okay, and even followed up a couple days later via email to check if I had ended my search. Ultimately, I did not buy a car this summer. I found that none of the choices were good enough, and that I needed more time. Bob was an integral character in this final choice as he reminded me not to buy out of frustration, anger, or impatience, but rather that the RIGHT car would present itself when the time came and the process would be far more rewarding. It might be sappy, but he truly was the kindest and funniest car salesman I met this month, and I'm extremely grateful that I did. Highly recommend.

slwilliams

31 de jul. de 2016

I credit my positive experience to our wonderful salesman, Kevin McDougall. He was very receptive to my needs, patient, laid back, funny, and a great person overall, my perfect kind of salesman. Great costumer service, I highly recommend Tucson Subaru even if you just want to test drive some of their great vehicles.

Naragansett

30 de jul. de 2016

Can't say enough about this dealership. Jennifer Duran made buying a car a pleasurable experience. She was knowledgeable about all models and adequately answered all questions.

CFO

30 de jul. de 2016

From sales to service, Tucson Subaru provides a fantastic ownership experience. I highly recommend every aspect of their dealership to anyone considering the purchase of a new or used Subaru.

Happy Customer

28 de jul. de 2016

I have been dealing with Gil Warren at Tucson Subaru for 5 years. He has been extremely good to deal with. He knows the great product he is selling. Tucson Subaru has been very good to deal with as well. We will probably continue to deal with Gil and Tucson Subaru in the next 2 or 3 years, when it is time for a new car.

Mike

28 de jul. de 2016

It was a pleasure buying a car from Tucson Subaru. Kevin made this process quick, simple and very informative. On my record it was the most efficient time spent at the car dealership.

Jildav2

28 de jul. de 2016

The the salesman Ken was very personable also explained everything in detail.. Never under pressure to make a decision .I couldn't make my mind up. which color to choose between two cars, He was like no worries take your time get what you want ...The Finance person was the person that went through the paper work with us he was also a 5 ..Same as Ken knew exactly what he was doing ,explained everything in detail .. Great people,very good experience..

first subaru jm

27 de jul. de 2016

No pressure sales. When I had some concerns about the vehicle and whether it was going to be a good fit for me, they let me take an extended test drive on two occasions which really helped me make my decision.

happywolff

27 de jul. de 2016

I came in knowing what car I wanted to buy and Bob Wilson was extremely helpful in making sure that the car met my needs in every way, including a monthly payment that was in my budget. Steve Willis was part of the staff that I initially talked to about the car. The entire staff at Tucson Subaru including Tim Hansen in Finance worked hard to make sure I drove out of the dealership happy and not completely broke! (Thanks guys!) I will recommend Tucson Subaru to anyone, any day.

Pena12

27 de jul. de 2016

Trent and finance manager Tim were both wonderful...Trent was great, right to the point, never wasted my time as other dealerships do by hassling you with price and purchase. Definitely recommended them!!!

my3rdsubaru in2years

27 de jul. de 2016

Tucson Subaru made it very easy. It was a pleasure to buy at the dealership. The atmosphere is pleasant and the facilities are top notch!!

JimPhillips

27 de jul. de 2016

Kevin worked with me, answered all my questions, and we did a great deal. This is the 2nd car I have bought from this dealership.

PicRockDeb

26 de jul. de 2016

Kevin and Traci made this experience the best ever! This dealership was great. Love my new Impreza and will be a Suburu owner for the rest of my life! Thanks to everyone there for doing such a good job!Everyone that I came across was very friendly.

DIANEWAYNE

26 de jul. de 2016

We made an appt. with our Costco Buying Program paperwork ready. Even though the actual purchase process does take some time, we never felt pressured. All our questions were answered and even some we hadn't thought of were addressed! It was a painless process and we were very appreciative. Walking out with exactly the right car for us was great.

LikeTheDealershipHateTheSurvey

26 de jul. de 2016

All around pleasant and very easy car buying experience. Chris was very professional and helpful. He arranged to let me take the car for an overnight test drive so that I could get to know the car better. Didn't have to do that, but impressed that he went that extra mile.

Ryan

24 de jul. de 2016

What more can I say other then my experience with Tucson Subaru was simply amazing. Working with Kevin Gribble remotely from over 2 hours away was as smooth as being at the dealership in person. He was able to work the deal and get us what we needed before we committed to making the drive to Tucson, and he did so with great enthusiasm. Even when we hit a few snags in finalizing the deal on-site Kevin maintained his bearings and found ways to get it done. I am beyond pleased with this dealership and all of the team members that were involved in our purchase.

Allan

24 de jul. de 2016

Buying an Outback last week at Tucson Subaru was a very satisfying, rewarding experience. They had a big selection of cars, a friendly no pressure sales approach, and good prices. My salesman, Kevin Gribble. and all the other staff were highly professional, knowledgeable folks. Why go anywhere else ?

Mickie d

24 de jul. de 2016

With a lot of concern on my behalf on pricing cj listened to my concerns throughout several emails and text messages and we came too What I believe a great deal... thank you Cj

Redhahn

24 de jul. de 2016

BEST EXPERENCE I HAVE HAD IN BUYING A CAR (other than a buying service) Jennifer Duran got the whole team involved in my experience and was very unobtrusive about it. I came in with my offer and a few hours later I drove away with a 2017 Outback. While I sat comfortably eating a cookie, behind the scenes 1) my offer was accepted, 2) credit checked, 3) car detailed, 4) Traci Finance prepared all documents, 5) Jennifer went over all the books involved in owning the car 6) Traci Roberts gave me detailed explanation of maintenance coverage, I signed my name 10 times and 7) I was out the door with my new car and a dozen roses from the dealership. Very smooth and pain-free. Thank you, Jennifer!

Barb

24 de jul. de 2016

Having worked in car sales through my college years, I know how shady this business can be. This dealership was pretty straight-forward... I bought a car in under 2.5 hours, and paid a fair price. I think that's impressive. I would buy here again.

JC

23 de jul. de 2016

Bob Wilson was very patient in exploring my options for a new Subaru. He kept in contact with me and was able to find me a great car within the time I needed it. I highly recommend Bob Wilson when you need a wonderful salesman to guide you through the process of purchasing your new (or used) Subaru, the safest car you can drive.Thanks also to Curt McHenry in the Finance department, who made this last, important step in obtaining my new car. And best yet, Curt remembered me and my old Subaru Outback that I had purchased new 10 years ago! What a way to make me feel welcome!

Joseph Erickson

23 de jul. de 2016

Good experience. Tucson Subaru was fair on the price of my trade in and the price of the new vehicle. The gentleman in the the finance department was a pleasure to do business with.

Sue37

23 de jul. de 2016

Our salesman, Steve Norris, was extremely helpful and attentive to our questions and requests for add-ons. No pressure at all. We had a short wait for our car but are very pleased at the present time.Finance person, Tim Hanson, was helpful and friendly as well.

gillyn17

23 de jul. de 2016

The Forester was the last on my list of vehicles that I wanted to test drive so I tested it first. I was surprised how much I liked it! I test drove the other vehicles on my list and returned the next day and purchased the Forester. Joe was great to work with and I am very happy with my Forester.

1421

23 de jul. de 2016

Very patient, not pushy. Loved the service! Financing part was great and explained very well.Overall, great experience and will recommend to others. Roses were extra special.

Bryan12

22 de jul. de 2016

It was an awesome experience CJ was great!! Traci was great too in finance it was a pleasure working with her as well! The team at the Subaru dealer was great!!

First Time Solo Buyer

22 de jul. de 2016

Kevin was great. I appreciate the lack of pressure, response to my many questions and his promise of answers to future ones, just a phone call away.I really like the idea of the monthly class; am sure I will have many questions as there are a few features not seen on my 15 year old VW.Thank you Kevin!

Buuuuuuug

22 de jul. de 2016

Very friendly and helpful! Strongly recommend if you consider to purchase any vehicles no matter new or pre-owned. Also finance department is very high efficiency.

Sunny 72

22 de jul. de 2016

They are very nice and relaxed at Tucson Subaru. Their environment does not feel like a traditional dealership with high sales tactics. Instead it is a relaxed place to shop for a quality product. This is my 3rd subaru! I love this dealership! Trent and Curt were great!

Djakegomez

21 de jul. de 2016

The salesman was really helpful. The salesman helped with the price range I wanted with the vehicle I wanted. Recommend this Subaru dealer to anyone who wants one

mel

20 de jul. de 2016

I was just amazed how comfortable and eazy it was to work with ken murch and the rest of the subru staff. They gave me an incredible deal on a just gorgeous and classy subru crosstreck. They explained evrything verry clear and kept a smile on my face the whole time! Love the warrenty they offer. I will go to that dealership anytime im looking for a car.

Butternut

20 de jul. de 2016

We had a great experience at Tucson Subaru. Our sales representative, Ken Murch, was extremely knowledgable about the models we were interested in and was able to clearly answer all of our questions. We appreciated the transparent information and no hassle team approach. This was definitely the most straight forward and up front experience we had compared to all of our car shopping in Tucson. We also were very impressed with the military incentives.

Pizzadude

20 de jul. de 2016

Steve was great while buying my new crosstrek. He was funny, knowledgable and not pushy at all. He helped me get exactly what I wanted for my trade in and put me in the exact car I wanted for a great price. Thanks again!

Marco1

20 de jul. de 2016

Excellent service in a non-stressful environment. No high sales pitch at this Subaru dealership located in Tucson. Just an honest and fair approach. This was an enjoyable car shopping experience.

kittymom2

19 de jul. de 2016

I a great overall experience at Tucson Subaru. Joe Micoletti was great to work with, as was Traci, the Finance Manager. This is my first Subaru and I love the car. It will be my pleasure to recommend them to family and friends.

Carlos fonse

19 de jul. de 2016

I was looking for a new car. I drove the new civic 2016 (drove Honda's for most of my life) decided to drive a wrx. Because it had been in my affordable dream car list for many years. And with rhe new model I just hat to see it. Absolutely fall in love with the car right away. Im almost 39 years old so I needed a car with simple yet nice looks. Don't like to much sculpting and lines on my cars. Any way long story short this car fits perfect for me in every single way. It has all the space I need flr my family and it has the 4 cylinder turbo with all wheel dv so is there when I wanna have fun. Kevin "big bird" was amazing on working with me and I really liked the no pressure sales from him he was just there to answer all my questions. Overall it was a great experience great dealership, and I love my rex. Over all I couldn't be happier with my experience at the dealership and their top notch service.

matt

17 de jul. de 2016

This dealership seems to be run pretty well compared to some other ones around town. Everyone I interacted with was friendly, and I never felt pressured into making a decision. I wouldn't say I got a smokin' deal on my trade-in + used Subaru purchase, but I definitely think it was a fair deal, and I'm happy with the way things turned out. I would recommend Trent to others and do business with him again in the future.

Jimbo

17 de jul. de 2016

Buying experience was great. This is the third Subaru I have purchased from them and they continue to offer the best customer experience I have ever experienced with a car dealership. Highly recommend Tucson Subaru and their staff.

bvajim

17 de jul. de 2016

I scored the vehicle is was looking for at Tucson Subaru. When I got home with it my wife said, "I want this car." Everyone was great Thanks Gil!

Pulsebeat

17 de jul. de 2016

Joe went out of his way to help me make the best decision with my purchase. He was very knowledgable about the car and had answers for all of my questions. He was very friendly, and I had a good time talking with him throughout the process. It could not have gone any better. Louie was also very friendly. He very clearly explained all the warranties, service plans, and other extras, and he guided me through the signing of all the paperwork without difficulty.

Wood, andrea

16 de jul. de 2016

I have not car shopped that much but I do know car salesman want to sell. My salesman CJ Nichols was wonderful he was helpful and knowledgeable about what I was interested in. He was patient with me. He was just a nice guy! Thank you for investing in your employees.Your finance guy was wonderful as well.I have already been telling people about my positive experience at your dealership.

BC Mitchell

16 de jul. de 2016

We found our experience to be pleasant and low pressured, The staff met every need and question we had in a friendly and courteous way. We appreciated their honesty, integrity, and felt they were truly interested in giving us a fair deal on the car WE wanted rather than selling us a "loan payment we could afford" on a car they wanted to sell. We were impressed by their inventory and felt is gave us the opportunity to find the car we really wanted rather than accept limited options like we have encountered at other dealerships. We'd definitely recommend Tucson Subaru to all our friends and family (not just for the dealership, but also for a great car). Spence, Steve, and Tim were a pleasure to work with. We felt like we'd known them for years. Buying our Subaru from Tucson Subaru was the best buying experience either of us have ever had at a dealership. Absolutely awesome. We walked away feeling non-pressured, excited, and best of all, that we had received a fair deal.

Lauren coyote

16 de jul. de 2016

Amazing dealership. After several issues with tire pressures, the dealership responded to my frustrations promptly and mounted four new tires on my Forester. Never in my dreams did i think they would honor my request for new tires. I love this dealership, especially Bob Wilson who has always followed through on any of my concerns for the past 3 years. I also commend the service department for thoroughly following through on my issues. This is a great dealership and the Subaru Forester is an outstanding vehicle. I LOVE My Subaru.

cbusch08

16 de jul. de 2016

CJ was a great help in purchasing a used car and trading in my old car. He was fair in his pricing and negotiated as he could the prices. He was very helpful in explaining the functionality of the car and encouraged communication with him further if I had any additional questions regarding the car. Traci helped organize payment and was very professional with the process.

Cali-Val

16 de jul. de 2016

Tucson Subaru is by far the best dealership I have ever delt with. In the past I have purchased 7 new cars from various dealerships and none of them compare to the exceedingly helpful experience I had with Tucson Subaru. Everyone was highly proficient and helpful in their explanations no matter what my questions were.Everyone is very experienced in their field which is great because I had a lot of questions. Terry Isemenger in sales made my car buying experience uncommonly easy, and comfortable. Trent Nichols was so patient with me when explaining various things to me and also when we went out to my new Outback where he explained the the features to me. His explainations were very helpful. Tim Hanson worked with me when it came to the financing and that was a very smooth experience. Everyone of them told me if I have any questions I could call them. This was a very comfortable experience.

Tucsondriver

16 de jul. de 2016

We were extremely pleased with Chris Smith's knowledgeable, helpful, and patient style. It has been a long time since I've been in a car dealership, and Chris worked with us to find the right car with the options we were interested in. In addition to his friendly manner in the dealership, he was also prompt and courteous in exchanges via phone and email. We gave the dealership 4 stars now simply because we only have experience with the sales division -- we hope that the regular service and other divisions meet, if not exceed, this rating over the next years.

DatBoi

16 de jul. de 2016

The service was good, I got a great trade in deal. Only con was that it took almost 5 hours for the whole process, other than that, it was a nice experience.

Paul6578

16 de jul. de 2016

Bob and the sales team at Tucson Subaru went above and beyond mere customer service and ensured our satisfaction in every way. Unlike other dealerships, they were not pushy and were very level headed when dealing with their customers desire. I highly recommend this business.

J & M

16 de jul. de 2016

We've worked with Kevin "Big Bird" several times and he has always been delightful, professional, and has great follow-through. Everyone involved in our purchase was wonderful.

Moon2013

15 de jul. de 2016

First time trading a used vehicle for purchasing a used vehicle, the process was smooth and quick. I received a great price for my trade in. Very friendly staff!!

dbone

15 de jul. de 2016

Bob was knowledgeable, kind, patient and so helpful when I had any questions or issues like my glovebox and took care of it in professional manner. All of the Subaru employees in Tucson were really great. I highly recommend Bob and all the employees at Tucson Subaru dealership.

HAPPY CUSTOMER

15 de jul. de 2016

Working with CJ was the best experience we have had purchasing a new vehicle. He went the extra mile to explain the various options on our Outback and gave us a great price. His friendliness and easy manner put us both at ease throughout the process, and his exuberance as he explained and answered our many questions never faltered. We are extremely happy with our purchase, and will not hesitate to recommend Tucson Subaru and CJ to our friends and family. Thank you so much!

bold and golden

15 de jul. de 2016

It was a great experience. No one forced me to do anything........no sales people mobbed me at the front door. It was all very civilized. From the front desk person (who remembered my name), to Chris (salesman), to the "money guy" and even the other sales people who held the door for me and politely asked who I was looking for. No pressure. Chris did a great job of staying in contact with me but not to the point of being obnoxious. I'm even looking forward to bringing it in for the first oil change because it is like everyone is friendly. You rock guys!!!!!

aaron

15 de jul. de 2016

I've driven subarus since my first job and when it was time for a new car, I had pretty specific requirements. I didn't want to spend too much, I wanted a stick shift, and I wanted something with the cargo space to handle long cross-country road trips. After a lot of searching in the Tucson area, I didn't think I was going to find what I wanted, but Ken Murch came through for us. Thanks to him I'm having more fun driving than I've had since I was seventeen.

abqvisitor

14 de jul. de 2016

Kevin had a full tank of gas and new tires on the used Mazda we purchased. Much appreciated!Although we weren't expecting to have to wait so long to close the deal (dealership was busy that day) Traci answered all our questions, and even gave our dog a toy. No one at the dealership tried to up-sell us and everyone was very courteous. Would highly recommend the folks we dealt with and would not hesitate to do business with this dealership again.

steeny2121

14 de jul. de 2016

This is a great dealership with excellent customer service. Everyone greeted me so nicely and Kevin (sales) and Louie (finance) were both very helpful and nice. I look forward to bringing my car back for any maintenance because I know it will be a good experience. I love my new car!

Amartin1

13 de jul. de 2016

We had.a GREAT experience with this dealership. We started our search for an outback here and met Steve Willis on our first visit in late April.He was courteous and friendly from the out set. Our purchase decision took approximately three months from the time we met Steve until we ultimately completed our purchase. During that time Steve followed up with us but never to the point that he was a bother, we can't say that about several sales reps at other dealerships we visited. The sales negotiation was fair and friendly. The financing was simple and fast. Everyone we encountered during our deallings with this dealership were professional, friendly and informative. I would definitely recommend this dealership to my friends!

Regina

13 de jul. de 2016

Came in from out of town to have the car serviced and new tires put on. There was a slight mix up with scheduling but Marcos saw to it that everything got done in one day--including locating the tires I needed at another store and having them brought over and installed, all in one trip! Kept me notified of everything along the way. Exceptional service and caring employees! (Also love the waiting area!)

George T

12 de jul. de 2016

As pleasant as a car purchase can be. We knew the car we were interested in and Kevin gave us all the time we needed to examine and test drive it. He researched all questions we had and got back to us with answers. I feel we were treated fairly and honestly and I certainly would go to Tucson Subaru again. This is actually the third car we purchased there.

Jennie Oz

12 de jul. de 2016

I would highly recommend this dealership to anyone. Everything about it is relaxed and easy.I had no sales pressure like I got at other places. They really help you get what is best for you. Thanks so much.

selaineh

12 de jul. de 2016

Sales Associate C.J. Nichols was extremely knowledgeable and able to demonstrate to me many of the unique functions of the Subaru Outback. He clearly loves and knows the product well.

nancy

12 de jul. de 2016

Everything went smooth , efficient. I had been looking for a car for several days - test drove about a dozen different makes and models. Within minutes I knew that the Forester was the right fit for me.

tatien

12 de jul. de 2016

We felt that throughout the whole process of looking, test-driving and making a decision about a major purchase we were allowed to take our time, ask questions and consider all the options.

dblo7

10 de jul. de 2016

I am well into retirement and over the years have purchased somewhere from two to three dozen cars, vans, suvs, sports cars, etc. etc! I have hated the experience for the last couple of dozen years! Right next to a root canal on my 'least favorites' list! And, my last and only car built in Asia was a Datsun 240 Z, British Green and I had to have it!I have a lot of friends that swear by their Subaru of various models so my wife and I decided to take a look at the Subaru. Our last statement as we left the house was that 'we are not buying a car this year'! Spent two pleasant and informative hours that afternoon with a very talented and knowledgeable sales person and left the dealership knowing that if the dealership wanted to work with us to buy a car that we would do it. Less than 24 hours later we were working with the 'finance' person to get all the paperwork squared away and even that was an okay experience which took no longer than 15 minutes. We are two days into ownership and loving it! When we buy our next car we will buy from this lady! We sure hope that she is still selling the Subaru brand!

Linda D

10 de jul. de 2016

very happy!!!!!!!!!!!!!!!!!!!!!!! thank-you so much you have been so helpful and compassionate! i will recommend your dealership for the future anytime THANK YOU ALL

Star Ewer

10 de jul. de 2016

Buying my first brand-spanking-new car was such an enjoyable experience at Subaru! Kevin Gribble is so knowledgable and his cool nature made the buying process a breeze. Our finance manager Louie was helpful in getting me exactly what I wanted, in a way I could afford. I would recommend Tucson Subaru on Oracle and River to anyone!!! I am so pleased to have had an awesome car-buying team on my side! I can't thank you enough for all your patience Kevin!! You guys totally rock!

Jess B

10 de jul. de 2016

As is probably the case for many people, we weren't planning to purchase a car on our first trip to Tucson Subaru - we just wanted to familiarize ourselves with the brand. I had contacted CJ online about a couple of cars; when we arrived for our appointment he was ready to show us the vehicles I had selected as well as some options that were actually better for our needs. I appreciated his honesty and his attention to the details that were of interest and importance to us. He was very knowledgable about Subaru as well as other brands we were considering (especially Honda), so we were able to discuss the pros and cons of many of the vehicles we were considering. Again, although we weren't expecting to buy a car that day, CJ was able to make us such a fantastic offer on a new model with all the bells and whistles we wanted (and gave us an excellent deal on our trade-in) that we just couldn't walk away empty handed. However, and importantly, we didn't feel unduly pressured to say yes at that very moment. I also really appreciated the honesty and fun attitude of the finance manager, Tim Hanson. He made that often-dreadful experience totally understandable, efficient, and as painless as possible. When the time comes to get another vehicle, we'll definitely be coming back to Tucson Subaru - and we'll be recommending it to our friends, too!

JohnK234

10 de jul. de 2016

Sean was great with everything. He took the time to make sure the car was delivered on time, and was a pleasure to work with. He is very professional as well as kind and considerate. Subaru should be very proud to have him on their sales team!

Katherine Ohara

10 de jul. de 2016

I knew that I wanted a Forester with low mileage. Steve Willis found me one and navigated me through the sale. I had not purchased an automobile for 10years.I received information about the features of the car and the reliability of the make and model.Steve was patient and got me the right price.

MichaelW_111

10 de jul. de 2016

I purchased a new Outback. Joe was very helpful on multiple visits, from initially looking at the car, to a test drive, to the final purchase. He was knowledgeable about the car and its many systems, and he found time to meet with us on our schedule. He was also very helpful during the purchasing process. Louie helped the documentation go quickly and smoothly. Thanks guys!

Mrsarevee

10 de jul. de 2016

We had a great experience at Tucson Subaru! We knew what vehicle we wanted to look at it and had already been talking with Trent before we got there. He was ready for us and had the car waiting. Trent was up front and honest and we felt like we were family. We were in and out pretty quickly with all of our questions answered. Thanks Tucson Subaru!

Jim Garnett

10 de jul. de 2016

I definitely give TucsonSubaru a 5 star rating for our car buying experience. Having bought 5 vehicles in the past 16 years, this one was definitely the easiest of all. I really liked that you could get an "e-price" before going in. After researching the vehicle we wanted, and checking out dealers in Phoenix (the last 5 vehicles were all bought in Phoenix). More vehicles, more dealers, usually means a better deal. NOT this time. Also, the finance experience was very low pressure. When I initially said no to a couple of the optional add-ons, they quickly countered with a sweet deal that I couldn't turn down. I highly recommend >> Spence Bilbo, our saleman, Chris Smith, internet, and Louie Ascencio, finance.

Decio H

9 de jul. de 2016

I worked with Kevin Gribble on line. Got exactly what I wanted at a fair price. Kevin was very attentive and responsive to my inquiries. He was even more fun in person. I financed my vehicle through Subaru/JP Morgan. Alex in finance was great and easy to work with. This really was a painless and seamless process! Thank you Tucson Subaru!

Deby Mantecon

9 de jul. de 2016

My salesman, Chris Smith, knew instinctively what I was looking for. He suggested a used Hyundai which I knew was to be mine at first sidelong glance. I spent a little more than I wanted, but the vehicle is so well maintained, one owner, low mileage, just what I was looking for! The service department took care of minor fixes, and my new to me car is beautiful, I am very happy

Curtis

9 de jul. de 2016

This was a low pressure experience which I appreciated. Kevin Gribble connected with me after I inquired online. He stayed with me till I bought and received my car. A good experience overall.

Billydag

9 de jul. de 2016

Jack was great. The sales people seem to act like a family. This is my second Subaru. Though I bought my first from another dealer everyone treated me as if I had purchased it from them. With my new loaded OUTBACK I am confident I will continue to receive 5 star treatment. No high pressure even from the finance person.

Tracey Taylor

8 de jul. de 2016

Though the process was time intensive, Trent made me feel like I was the only customer he was assisting, answered all my questions thoroughly and was personable and friendly. I was buying an 8k dollar car, and Trent treated me like I was buying the most expensive car on the lot. Thanks for making the car buying decision and purchase experience a great one Trent.Louie was outstanding! Made all the money talk easy to understand and was patient while I made decisions about financing and warranty. Louie also made me feel like I was the only person he was helping that day. Thanks Louie for helping me make those big decisions:)

tucsondude

8 de jul. de 2016

I purchased a used vehicle from Tucson Subaru. It was a great sales experience. Minimum negotiating. I told them what I was willing to do and they gave me an answer. Great place to do business.

wrx2016

8 de jul. de 2016

i had an excellent experience from top to bottom from the initial meeting to the financing process. it was fantstic!! i would work with cj nichols and traci roberts from now on!!

Brad Warfe

6 de jul. de 2016

Big Bird did a phenomenal job with us and was very knowledgeable and helpful and came in on his day off on fourth of July to sell us this car away from his wife and kids thank you Kevin woessner

dunn0481

6 de jul. de 2016

Jen was a great sales associate. She was extremely helpful and professional. I appreciate working with her and will definitely be recommending her to anyone in the market for a vehicle!

Evan Moore

6 de jul. de 2016

Everyone talks about buying a car as a headache and a hassle, but for me it was a breeze. I came in, test drove the car I was 95% sure I wanted, liked it, reviewed some specs, signed a few papers, and then I was out the door without a single worry. That's exactly how car buying should be, and that's how it is with Subaru.

Mikayla Gilbert

6 de jul. de 2016

From the moment I walked in, Tucson Subaru was the best as far as service was concerned and it helps that their cars are great as well. They were very informative and extremely helpful. They made my car choice easy.

bk1035

5 de jul. de 2016

I brought 2014 Outback 2015 for my daughter .in this dealership.Now trade in my 2014 for a 2016 Outback.Loren Henry what a great sale manager He is the man great customer service made everything Easiy for UR purchase .

Miriam O

5 de jul. de 2016

Both Kevin and Traci did an excellent job explaining and demonstrating the car's features and answering our many questions.No pressure.Very patient and polite. A delightful experience.

SuperT

5 de jul. de 2016

I knew very little about Subaru vehicles when I walked through the doors of Tucson Subaru in June 2016. While I had heard from loyal customers that I would likely love Subaru, I was still skeptical having had no experience with Subaru. Until the day I walked through the doors and was instantly welcomed into not just a Subaru car dealership, but a Subaru experience and ultimately the Subaru family. The first thing you notice when you walk into Tucson Subaru is the bright, natural light and the larger-than-life posters of real people enjoying real outdoor adventures. The brain begins to daydream about the plethora of outdoor adventures you need to add to your bucket list. Then within seconds, you are snapped back into reality when you are greeted by the front desk staff and the sales staff. If you're extraordinarily lucky, snapping back into reality means you are greeted by the one-and-only salesperson extraordinaire: Jen Duran. Jen exemplifies how every car salesperson in the industry should treat a customer: she actively listens to your needs, never pressures, always is supportive, is knowledgeable about her vehicles, lets the customer have the space and time to decide what best suits the customer's needs, and ultimately knows exactly how to create the most amazing car buying experience. Whether you choose a Subaru or not, you still leave feeling like Jen and the entire Subaru staff really cares. Personally, I'm so thankful I gave Tucson Subaru a try. I am now the proud owner of a new 2016 Subaru Crosstrek and not only love my vehicle, but love the Subaru experience. I suggest that everyone in the market for a new (or used) vehicle, visit Tucson Subaru even if a Subaru is not the car you ultimately purchase. If your experience is anything like mine was, you will leave having experienced more than "another dealership." You will leave having had a superb Subaru experience. And be sure to ask for Jen! .Thank you Tucson Subaru!! And thank you Jen Duran for an amazing Subaru experience!

Lilsue

4 de jul. de 2016

Trent was very attentive, knowledgable, and patient. He made the whole experience pleasant and non stressful. I feel very fortunate to work with such a knowledgeable, cheerful guy! Thank you, Trent

dan2016

3 de jul. de 2016

Jennifer was an excellent salesperson. She provided us with information on the new technology included in the Forrester and a friendly atmosphere throughout the whole process.

Blackhawk

3 de jul. de 2016

The title of the review says it all. Based on my experience with Kevin 'Big Bird' and Louie, I would buy from Tucson Subaru again.

Dbzad

3 de jul. de 2016

Kevin made the car buying experience painless . I appreciated the no nonsense approach of the dealership and feel that I got a fair deal on a very nice Subaru. Tim, the finance guy, was a pleasure to work with, as well.

Charles

2 de jul. de 2016

My lease was up and was looking for a new vehicle. I wasn't sure what I wanted, but Joe showed my wife and I plenty options, and we ended up with a great new car!

Happy Camper

2 de jul. de 2016

We received the best service we have ever received at a new car dealership. The employees were outstanding and understood our wants and desires. There was no high pressure to buy and Kevin was very willing to show us all models of Subaru's in stock. We had not planned on buying but after looking over the inventory and prices we decided to go ahead a buy a Forester. Kevin was very professional and quick getting every thing together and the paperwork to Traci. Both personnel we exceptionally knowledgeable about the vehicle and were able to show and give us all of the information we needed about the vehicle. I would recommend this dealership and the Subaru over any other dealership or car I have ever bought.

Nels Dixon

2 de jul. de 2016

Both Jennifer Duran and Tim Hanson were fantastic to work with on getting me a new to me, used, car. Also for being my first time car buyer and making the process easy and "painless". This is how a dealership is ran. No rush, no hustle, just honesty and great service!

Iwontrememberthis

2 de jul. de 2016

This is the second car I've purchased from Steve Norris at Tucson Subaru. I find Steve to be very friendly, honest and respectful of my wishes and listens to what I am saying. It is a pleasure to work with him. The finance work was also a very positive experience with Curt McHenry.

Glo2016

2 de jul. de 2016

CJ was very helpful which made me feel verySecure. CJ provides all the hands on training i needed to link my cell phone to car.

Charlie

2 de jul. de 2016

I am a repeat customer because of the great experience I had with Steve Willis and Curt McHenry when purchasing my first vehicle. Sean and Louie made purchasing my second Subaru another great experience!

tr

1 de jul. de 2016

No complaints, great service. Would recommend to anyone. Jack was very helpful and Tim was extremely knowledgeable. Very happy with the overall service I received.

LV

1 de jul. de 2016

Great service. My salesman Kevin was very reasonable and very friendly! Tim in finance was awesome too! The process was fast and easy. Would definitely recommend!

Frederick L Ginocchio

1 de jul. de 2016

Gil took his time with us, followed up, and listened to our needs. We would recommend him. He found the car we wanted and look forward to a positive, long-term relationship with Tucson Subaru.

Mary Innes

1 de jul. de 2016

All I can say is WOW. I was not looking forward to buying a car after mine was totaled in an accident, but Kevin G and Trent were amazing to work with. I found the vehicle online while I was on vacation. I sent an email inquiry and Kevin G took care of price negotiation and held the car for me until I returned to Arizona. When I went to pick it up, the process was very relaxed and easy. Kevin even did an extra wipe down of the leather seats himself and made sure the car had covered parking. The finance manager saved me 3.25% over my credit union rate! The car was everything I expected from the pictures and conversations Kevin and I had on the phone. I am super happy with my purchase and so glad that I drove to Tucson to buy it. I'm not sure this kind of dealership still exists in the Phoenix metro area - go to Tucson, Talk to Kevin or Trent - you won't regret it!

K

1 de jul. de 2016

After online research of several car manufacturers, I ventured into Tucson Subaru and asked for a low key sales person. I was introduced to Ken, and what an amazing interaction. He was professional, knowledgeable, and friendly with absolutely no hard sale. He was informative during my test drive and introduction to EyeSight... OMG I can't image ever owning another car without EyeSight!! Ken's kind guidance on my path to purchasing my first Subaru, a Forester 2.0XT Touring, has been very satisfying. And he was right, I left with a smile.

NYC to AZ

30 de jun. de 2016

Kevin and Traci were wonderful. I was moving across the country and the ease with which they helped me lease a car was amazing.

James & Barbara

30 de jun. de 2016

We were treated like we really mattered by the staff and they did all they could to get us into our new Forrester. They really knew what they were doing.

Tucsonjoneslee2

30 de jun. de 2016

Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my perception I believe that Tucson Subaru dealership did just that, then not only did they take responsibility for an honest mistake they went beyond expectations and gave me a very good exchange. I didn't have to beg or plead my case. Marco's Romero in the service department was honest and "frank" about the problem. Sean Johnson again was professional, "Managed up his co-workers and explained in detail and gave evidence with every question I asked of him. Traci Roberts gave excellent advice and did the footwork to help me get an even better percentage rate than I started with on my first loan. Tim Hanson explained "Car financing lingo" in detail and "managed Up" his fellow co-workers.As a side note: the facility is clean, well managed, great free coffee, drinks and snacks. Steve Willis was very courteous. Tucson Subaru supports many different Charities like the Human Society, Cancer Society, Youth on their Own and more. Everyone is very professional, from the front desk to the service and Parts departments. I can honestly say I had a lovely experience. I Love my Subaru! I can't wait to name her!

FranTucson

30 de jun. de 2016

We used the Costco Auto purchase program online to initiate contact with Tucson Subaru. It probably took C.J. Nichols about 2 minutes to call us and setup an appointment later that same day. C.J. is a great listener and understood quickly that price and features were not as important as COLOR. We wanted/needed a particular color Subaru Forester and he quickly arranged to get that model and color car transferred to Tucson. Since the price of car was already established with Subaru through Costco we feel got a decent deal, possibly not the best price available, but certainly the easiest and most stress free experience. Louie in the Finance Dept was particularly good. You know they want to sell you some extras (e.g. car coating; extended-extended warranty; security system) but he was not pushy or making us feel like idiots for NOT taking advantage of any particular option. We did end up purchasing some of the extras because he did such a good job explaining the pro and con of each. From start to finish the car purchase took only a few hours of our time over a two day period. We received a great deal with 0% finance over 3 years. We received the needed training on using all the car's features particularly linking cell phone to the car.Yes ... go to Tucson Subaru, yes use Costco, and hopefully you will get to meet C.J. Nichols for your sales rep and Louie in the Finance Dept.

Wrxstidriver

30 de jun. de 2016

Love my new car. Beautiful car at a great price. Excellent service by sales and finance. Would definitely recommend Tucson Subaru to others and I will be shopping there again.

Jeremey Lasher

30 de jun. de 2016

We went to Subaru with the desire to trade in my wife's older subarue forrester. We did not know much about the new models and Steve was woderful allowing us to test drive a number of different vehicles and explaining the differences in value and performance. When we weren't able to find what we were looking for on the lot that day Steve made sure we knew where to look and once I found a vehicle in Phoenix that met our wishes Steve made sure it was brought to Tucson quickly and was great at workikng with our schedule. Would highly recomend anyone looking for a great vehicle and great service to look up Steve Norris at Tucson Subaru.

reed777

30 de jun. de 2016

we have purchased several cars from Chris Smith at this dealership- we always been happy with the cars and service- the deals are reasonable so I don't have to waste time

Marci

30 de jun. de 2016

My new Outback is amazing!Our salesman Chris was super friendly and very knowledgeable. Tim in finance was so efficient and helpfulThe entire experience was fast and easy but the best part is that I have a beautiful new outback!

ChristianP

29 de jun. de 2016

This was the second time I bought a car from Trent, the reason for that is he is honest and listens to your concerns, he does everything he can to make sure you are happy with the purchase you are going to make. Can't get that type of customer service from any other dealership!

limilmoe

29 de jun. de 2016

We had a wonderful experience at Tucson Subaru with their friendly staff! Everyone was so kind and accommodating to my son and I during our entire time at the dealership. Jennifer Duran was especially patient and very knowledgeable about the cars that were of interest to us. We highly recommend Tucson Subaru and look forward to going back for service.

Greg_L

29 de jun. de 2016

Chris Smith made the buying process as quick and easy as possible. Louie Ascencio had all the paperwork ready within minutes. Everyone was friendly and helpful. Thanks!

ShannonB

29 de jun. de 2016

Day before yesterday, I bought a 2016 Forester from Tucson Subaru. Besides having a superior product, Tucson Subaru staff really "gets" customer service. In the past, I have had negative experiences at other dealers from male sales people who were patronizing or talking "down to me" just because I'm female. Not so at this dealership! The sales person who helped me, Kevin Gribble, was respectful, knowledgeable and professional. Same with the sales manager, Terry, and the finance person, Traci. When you have a great car and good, capable people, what's not to love?

GabeatAWT

28 de jun. de 2016

Trent and Loren are great to work with and helped me effortlessly. Quick and easy! The vehicle is in excellent condition. Thank you Tucson Subaru!

cj21

28 de jun. de 2016

We really appreciated our experience at Tucson Subaru. This year we were in a position to experience multiple car dealerships and this was by far the most easy-going and least stress-inducing. Steve Norris and Tim Hanson are both wonderful to deal with. Steve made it easy for us to meet with him at a convenient time, was patient with our multiple test drives, seemed very straightforward in terms of negotiating and was altogether a pleasure to deal with. Tim was similarly extremely pleasant and informative. Very pleased with our vehicle and our experience in purchasing it.

TomS

28 de jun. de 2016

Kevin and the sales team were cooperative and did not pressure us in any way. When we decided to purchase a car that they did not have in stock or on order, they proceeded to locate a car for us in Phoenix and then executed a trade for that car. When we were not able to return to Tucson to get the car when ready (we were stuck in Pinetop, Az dealing with a wildfire and on a pre-evacuation notice for 10 days) they said not to worry, the car was ours and we could get it when we were able to return. All in all, a very good experience.

Grafton

28 de jun. de 2016

Great experience. Kevin was very patient with us. It took us months to decide!!! We were able to text him with questions and concerns throughout the process. Even weeks after purchase I have send him questions with always a friendly response.

clong

28 de jun. de 2016

C.J. called as soon as he was notified by the car-buying service. He worked around my schedule and had several vehicles I had expressed interest in waiting to be tested. What was more impressive was the time he took to educate me on the Subrau-even before I had driven it. I went to look at several other vehicles and went back to Subrau to get more of my questions answered. Again, C.J. made the time to answer them and accommodated my desiring another test drive. Suffice to say, I now own a new Subrau.C.J. is extremely knowledgeable and his passion and enthusiasm for the customer to be satisfied is ever present.Louie worked to get better financing that what I had secured. A great experience from beginning to end. And the follow up is great.C. Long

Subaru

28 de jun. de 2016

Efficient salesperson, knowledgeable about products, friendly demeanor. The showroom was well stocked, clean, and user friendly. The fiance person was professional and easy to work with.

Andrew M. Diodati

27 de jun. de 2016

Long story made short, I had a very unorthodox financing situation that took a very long time to resolve. After all was said and done, CJ got me into a new car that I wanted at a price I could do and he did it all with the finesse that only comes from experience and truly listening to the customer. I am equally impressed with the product and service. Definitely recommended.

Kilgore

27 de jun. de 2016

Great experience. Price was fair and there was no heavy handed sales pitch. The experience was also fast and efficient. Would buy from them again.

Nmiles89

27 de jun. de 2016

Went to the dealership not even planning to purchase a vehicle and thanks to Jennifer and Louie, I was able to walk away with a 2017 Subaru! This is my first brand new car and I couldn't be happier! Sales and finance department were amazing and I would definitely recommend this dealership to anyone

Darcey

27 de jun. de 2016

Met with Steve and Tim and both were friendly, focused, prepared, and thorough.Steve gave us a break for lunch per our request...we came back and finished the deal.Thanks!

HappyCarBuyer

26 de jun. de 2016

Have bought 3 cars to date from Jack McVey at Tucson Subaru. I hate buying cars, but Jack is a fair and honest salesperson, and I always return to him when I want a new car. Jack McVey in sales and Curt McHenry who handles the financing are trustworthy, friendly, and they make buying a car a fun experience, instead of the dreaded chore it was before I found the Tucson Subaru dealership. I also trust my cars to Dan Ford in their service department. As long as this dealership continues to provide the excellent service they have in the past, I will continue to deal exclusively with them. I am pleased to rate this dealership, and Jack McVey in particular, a full 5 star rating.

Stvntc

26 de jun. de 2016

We were very pleased with our experience at Tucson Subaru. Bob was a very good salesman who found the car we were looking for that wasn't on the lot yet. The Manager Terry was also wonderful. Louie the finance guy was quick and efficient. He explained everything to us. They made us feel number one on our visit. I would recommend Tucson Subaru to anyone. Awesome job!

Jack

26 de jun. de 2016

CJ Nichols was very professional, honest, fair and made the buying experience a real pleasure. I would recommend him to any family, friends or associates.

M Leiterman

26 de jun. de 2016

This was the easiest car buying experience ever. Everyone was very helpful and professional. I will be using them next time I need service or need to purchase another vehicle.

helen

26 de jun. de 2016

We bought two Subarus from this dealership in the space of one month and things could not have gone more smoothly. Bob Wilson was our sales person and he was delightful to work with. He gave us a very fair deal, answered all of our questions, and could not have been nicer or more knowledgeable. Both cars had to be ordered and he was excellent at keeping us informed regarding arrival dates and anything we might need to know. Curt McHenry took care of me in finance and it, too, was an easy, organized experience. Curt went over all of the paperwork thoroughly and took care of everything really well. No hard sells on anything, and all terms were explained to our satisfaction Everything went very smoothly with the delivery of both cars. I would highly recommend Bob, Curt and this dealership.

Brenda

26 de jun. de 2016

Steve Norris was the best salesperson I've ever dealt with. He focused on the car and what my interests were rather than starting with the typical "what payment are you looking for". He followed up with me throughout the process (I took my time shopping around) without being high pressure. He took time to show me how everything worked in the car and was professional throughout the process. He made things happen quickly and efficiently. I would definitely go back to Steve if I need another car. In fact, I sent a friend to him and she was very pleased with her experience. Everyone at the dealership was really helpful.

Linda O.

26 de jun. de 2016

We shopped three Phoenix Subaru dealerships and after each one either lied, or failed to follow through we decided to contact Tucson Subaru. Our initial contact was through the Internet. Chris S. was up front and without a doubt followed through. When we arrived to pick the car up, most of the paperwork was already finished. Traci in financing was thorough in explaining our options and super friendly. I LOATHE buying cars because it's always a hassle and a headache. I usually spend two hours at a dealership and ultimately leave exhausted and frustrated. This was not the case at Tucson Subaru. I highly recommend this dealership.Linda, Phoenix

dorlow

25 de jun. de 2016

It was a much happier experience buying a car than I have experienced before. All my questions were answered with expertise about the car that I eventually bought.

Bonnie Knobloch

25 de jun. de 2016

Gill Warren was very helpful in all aspects of purchasing this car. We are very pleased. We will certainly return to this dealership and Gil when buying our next car.

Cereus

25 de jun. de 2016

I was totally impressed with Kevin, the salesperson who assisted me. After briefly conversing with him , I knew that I had found the right fit. There was absolutely no sales pressure and I was allowed to proceed at my own pace regarding vehicle selection. Kevin was informative, non-pushy and genuinely a nice guy. Subaru is lucky to have him. I didn't have to buy a car on Friday, but I did-- and it was because of Kevin. Thank you!

CEL, DD

24 de jun. de 2016

Everyone was nice & helpful, Tim spoke a little too fast & not loud enough for my father to hear & follow. I enjoyed talking with him, but I wasn't buying the car.

Jdg520

24 de jun. de 2016

Trent was super helpful. Deal was nogotiated before I walked in the door. Easy to get it done. Would recommend.

bcscards

24 de jun. de 2016

This was such an easy no pressure car buy. We went in with what we wanted and they delivered without any pressure. Would buy from Steve Norris again.

NuSubaruFan

24 de jun. de 2016

Joe understood what I was looking for and called as soon as it became available. The whole team worked efficiently and cooperatively. I would recommend this dealership.

Katharine North

24 de jun. de 2016

When I arrived at Tucson Subaru in my old Toyota Corolla, I was immediately greeted with a friendly smile by Ken Murch. I was there to see a used Camry, but was still treated as if I were there to purchase a brand new vehicle. Top of the line service every step of the way. Ken even took the time to show me how all of the bells and whistles work since I was unfamiliar with how to use them. They took my car for trade, figured the financing quickly, and had me on my way in no time. From Ken Murch in sales to Tim Hanson in financing and even a follow up by Terry Iseminger I was treated with respect, consideration, and exactly the level of support that I needed. Tucson Subaru has a first rate team and I recommend them to anyone ready to purchase a new or a used vehicle. Thank you all for a professional, friendly, and pleasant experience.

lilyofthenile

23 de jun. de 2016

I Came in to look at Subaru's. Test drove a Cross Trek with Kevin "Big Bird" loved the vehicle- Kevin found that a white one that was the model & type I wanted was coming in June 20 or sooner-- we went over financing. Then the vehicle came in 2 days early I went down got it and some roses. Really nice vehicle. The whole process went well and easy. I am cool driving around in my new Cross Trek with the good air-conditioning

Kevin Gordon

23 de jun. de 2016

I would like to say that Spence Bilbo did an excellent job of serving my wife and I when we test drove the Forester! No pressure, very knowledgeable, and a delightful attitude in the 115 degree heat. You need more Spence Bilbo"s at your store. His meet and greet was perfect, fact finding very good, great presentation on the walk around, took us for a nice test drive. Thank You Spence!

Ricearoni4

23 de jun. de 2016

My salesperson was Jennifer. She was fantastic to work with. No pressure, great communication and answered all my questions or sought out the answer if she didn't know. I highly recommend her and Tucson Subaru.

Subaru4life

23 de jun. de 2016

We unfortunately had our Subaru totaled in a car accident. The Subaru saved our lives. Coming to the dealership to get a new car was bittersweet but the amazing help from Curt and Steve made the purchase so easy and so relieving. I cannot thank them enough!

Tedandkk

21 de jun. de 2016

Sean Johnson was very helpful and knowledgeable about the Subaru product. Sale process was quick and without pressure to make the sale. We will recommend this dealership to others.

Donpcr

20 de jun. de 2016

Above title says it all. Purchase the car I wanted with least amount of hassle I have ever had buying a car from a dealership. Highly recommend.

Carla D.

20 de jun. de 2016

I contacted Jennifer about a car shown on the website. Very friendly and professional--it was a pleasure to work with her through the whole process! Highly recommend.

Glenda S Garcia

19 de jun. de 2016