Sandramariee

6 de ago. de 2016

I thought I was walking into an impossible situation! Never in my wildest dreams did I think I would drive out in a new car!

Kirk Backenstose from Gilbert,AZ

3 de ago. de 2016

I had the best experience ever when buying a vehicle! Greg Warren went above and beyond to find a vehicle and secure the financing and I left the dealership that day with my car. The whole process was handled professionally and I have already referred several of my friends to Tempe Dodge. I also had the privilege of meeting Dave Zinkel while there, a true professional and very nice man. Both Dave & Greg are an asset to Tempe Dodge.

busyboymom5

29 de jul. de 2016

Thank you to Greg and to Tempe Dodge for making our car buying experience so wonderful. We went from 3 cars to none in the space of a month, and the stress was very high. We didn't think we could get a newer car we liked, with payments we could afford and an interest rate that wasn't extraordinarily high. Not only did we find a great vehicle and get financing arranged (in only about 3 hours), but Greg personally called to let us know when the loan funded. Better news was that the interest rate was about half of what we thought it was going to be. What a wonderful experience!

Rjezonie

29 de jul. de 2016

So I just wanted to share my experience with Greg Warren. Greg's customer service and follow through is second to none! In fact after contacting him via the website I decided to fly down to Tempe from Denver!!! He sent pictures and was willing to go that extra mile because I was out of state. Definitely ask for Greg when you visit!!! Thanks again Greg!

marzderosia23

27 de jul. de 2016

I went in looking for a car and I got everything I wanted and then some because of Greg Warren!! I was a first time buyer and he did a fantastic job at getting me approved and getting me into my dream car! He made my first car buying experience amazing and I highly recommend you go see him!

Gobears

27 de jul. de 2016

Mr. Gregory is so awesome. My daughter and I went I. About getting a vehicle each and he went out of his way to help us both. I would recommend anyone in need please go see Mr. Gregory at Tempe Chrysler. Thank You so much for all your help.

TheVieraFam

21 de jul. de 2016

We had the pleasure of working with Greg and he made sure to keep us informed and let us know in what position we were in to get a new car for out growing family. Greg even came in on his day off to finalize some paperwork and made sure we drove off in our new car. There was no pressure and he was down to earth and never made us feel any less important than those with excellent credit. We mattered and he made sure we were happy. Thanks Greg!!! We love our 2015 dodge journey

veronicak

19 de jul. de 2016

Greg Warren, Special Finance Manager, took the time to walk me through the entire process. He was informative and very helpful in making my experience a great one! Looking forward to working with Tempe Dodge in the future!

wenolasscot

17 de jul. de 2016

Well I cannot even describe the excellent service I received. Greg Warren was honest and helpful. He let me know the ups and downs as he worked for me. The overall is I would come back to them again for my next car or SUV. Again thanks to all who helped. Wenola Scott.

Thoward321

10 de jul. de 2016

The service that I received from the team at the Tempe dealership could be summed up in two words "trust" and "confidence". Not only did I receive quality service from Greg Warren the Special Finance Mgr prior to and during my visit, but also from Carl Brown my Salesperson who took the time to find the perfect vehicle for my needs. The results was that I put my wants/needs in their hands, and came away confident that I couldn't have gotten this kind of service anywhere else. Great job!

Mamabear1984

5 de jul. de 2016

Our experience at this dealership was very good. The staff were friendly and helpful. We were first time car buyers and the process went very smoothly thanks to David Wetzel in the financing department. We love our new Jeep and look forward to doing business with Tempe Chrysler Dodge Jeep Ram in the future.

Carguy123

29 de jun. de 2016

I bought a Used Vehicle from the dealership, they said it passed all safety test and everything. So I went ahead and purchase the vehicle. Everything went really smoothly there. When I drove off the lot and I started heading my way home the air-conditioner started going out. Then also the back up camera was not working at all. I immediately called the dealership told him what was going on they told me to bring it in on Monday for service. I brought the vehicle in and they said that they will have it fixed and everything. It has now been a week and a half and I have yet to hear from the dealership I have called multiple times and my calls have not been return. I still have no idea what is going on with my vehicle. I am very upset with their customer service. I would never buy another vehicle from this dealership again and wouldn't recommend this dealership to anyone.

Hopemf03

28 de jun. de 2016

My first experience with this dealership didn't go so well but then I got Greg warren as my salesman and everything was smooth sailing and perfect. If anyone goes to this dealership good/bad credit ask for him, he's honestly the best in the business.

VampiresRule

18 de jun. de 2016

My first visit didn't go so well,but, on my next visit; everything went much better. I spoke with Mr. Anthony and he said he will take care of everything and set me up with Mr. Warren. The Salesman Gregory Warren was the best. Mr. Warren is the absolute best, he was nice, helpful and made my experience worth my time coming back in. The experience was quick and painless.

Ivettmedina

12 de jun. de 2016

We walked in having no clue on what to expected. Gregory really exceeded our expectations. He explained the whole process,walked us through it and have us great advice. We walked out with our new car

Debbie C

11 de jun. de 2016

I went there not expecting to purchase a car, because of my credit being a little low. I dealt with a great salesman named Tom Craig. He was awesome, very personable and polite. He did not pressure me int anything I didn't want. I recommend anyone to go see Tom at the Chrysler dealership. Brent is the finance guy to see, also. Very good team to work with.

Demetri82

2 de jun. de 2016

My wife and I wanted a Jeep Grand Cherokee Limited.We were shown one we liked but once we sat down to sort paper work we were told it was being recalled.They said they had another one but would not let us see it before committing to buying. I made it clear we were there to buy but they literally would not let us see the car until we started the transaction. The price of their cars seemed higher that those at Airpark Dodge in Scottsdale so we said we would leave and go there and then our sales rep (who seemed more interested in getting on a lease) git the branch manager who put on the smarmiest "I'm giving you the deal I never give anyone" performance I've ever seen.Strangely our sales rep also told us she switches between working at Kia and Chrysler stores and kept bringing up Kia even though we wanted Jeep.We went to Airpark Dodge and got the car we wanted at the price expected.

Mikey B.

30 de may. de 2016

First off I didn't buy a truck.This was no fault of their own, I was simply asking for something they couldn't do. There were no gimmicks, no tricks and no bull. These were ethical down to earth people. In the future I will certainly buy from them. The 2 individuals that went above and beyond were Frank Monroig and Nick Dembielcey. I may have spelled their names wrong but I'm sure someone can figure it out! Bottom line is, if you are looking for something they sell do yourself a favor and go see Frank.

Thomas j

29 de may. de 2016

I went into the dealership yesterday to take a look at some new Jeeps. I had purchased a van from Tempe Dodge last year and it was just too big. I didn't know if it be too soon to trade in. Percent down with David Wetzel and he went over all of my financing options. I ended up getting a Jeep patriot. I like it a lot, just my size.

Crstlbtrfly

26 de may. de 2016

My family and I were in desperate need of a new vehicle. I had a very specific vehicle in mind a used Kia Serento. We currently own a 2006 Serento with over 200K miles and have had no major issues with it. I shopped pricing online for months before deciding to go to Tempe. They were our first stop and the salesman Hugh was very helpful and friendly. We also spoke with Scott who was very helpful in answering our questions. I did have one more car dealership I wanted to visit and both men were very understanding and did not try to pressure me into staying. I actually ended up visiting two other dealerships and their stock and sales people were nowhere near the caliber of Tempe so I headed back over to them. Due to not financing a vehicle in years and not owning a credit card my credit was nonexistent. Greg Warren was very upfront about what my options would be and the amount I would most likely be able to be financed for. He worked within my perimeters and was able to get me the vehicle I wanted with low mileage on it. He even sent the car back to the detailers when it didn't pass my approval on cleanliness. The only down fall was that it took forever to get out of the dealership. I know getting a loan takes some time but it was a bit longer than usual. BUT they did have free hot dogs that day so I wasn't hungry. If you're looking for a Kia I would highly recommend Tempe Dodge/Kia.

Heath

24 de may. de 2016

I was pre approved through Capital One and decided to walk in. Greg was very helpful and walked me through the process step by step. This of course made my experience very comfortable. I was blessed to have him as my sales man, and would definitely recommend him. Thanks again Greg!

silverfawx

9 de may. de 2016

When I went to Tempe Chrysler Dodge Jeep Ram, I had some ideas of what I wanted but I did have some concerns. I worked with Neal Seedane who worked patiently with me as a examined the dealer's large selection of Rams. Once I found the truck I wanted, Neal and I sat down and worked out the numbers. He was able to get the price to at exactly what I needed it to be. He was honest and trustworthy and I would not hesitate to work with him again. He is exceptional in every way!

Mone edwards

5 de may. de 2016

I walked into my appointment with an expectation of my time being wasted. After dealing with Greg, I was completely surprised at the options I was given before I left. My partner and I met at the dealership in separate cars so we had to drive one home and come back, so that I could drive my new car -the same day. It WAS AWESOME! I thank Greg for his time and patience. He is a wonderful soul and very down to earth salesman/manager! We had hiccups but the good definitely out weighs the not so good! I also thank Sterling (the finance guy) for the magic he pulled off. I am always very skeptical and they made me a forever customer. I know my partner and our oldest will be getting cars from Greg in the near future! Thank you guys!!!

Perlls

30 de abr. de 2016

I was able to find a car I wanted in the price range I was looking for and felt I was well looked after. Only downside is the wait afterwards (but I'm not very patient). Greg did a great job!

Jeepfam

30 de abr. de 2016

Couldn't have done it without the excellence of Greg :) he helped my boyfriend and I purchase a 2016 jeep for our family. Thank you

Fowler family

29 de abr. de 2016

First of all I would like to provide a big thank you to Mr. Greg Warren! He helped us by getting into a brand new 2016 Kia Optima. He made our car buying process so much easier than any other experience i have had at a dealership. He went out of his way to make us feel comfortable every step of the way. He also did that by keeping us well informed with every step we made. He answered all our questions and even offered advice. He is a unique individual. And let me add that we were in and out of his office in about less that 4 hours. I brought my 4 year old son in and not once did he throw a tantrum. Thats how fast our visit to the dealership was. Thank you, for your help Greg and with your help! Go to the KIA dealership in Tempe and ask for Greg Warren, He will go above and beyond to help you out. He works with the bank to get you into a new or used vehicle. I am not sponsored by KIA, or anything.. im just a happy customer who is going out of my way to write a good review. :)

talk2trina

29 de abr. de 2016

Overall had a very positive and easy buying process. Staff was all very friendly. Worked with me on issues that were important to me like price of car, interest rate, etc.

shouston

28 de abr. de 2016

Excellent and easy buying experience. Never felt pushed or hurried to make a decision, which I madly appericate because buying a car is such a big decision! Ask for Greg Warren, what great customer service and support!

Drea

22 de abr. de 2016

I recently purchased a vehichle from the Tempe Chrysler Dodge Jeep Ram Dealership and had the best experience I've ever had in my twenty years of purchasing vehicles. My salesman, Greg Warren, was absolutely the best! He is very friendly, explained everything to me, very considerate of my time, and made my car buying experience a pleasant one.I would definitely recommend Greg to anyone in the market for a vehicle.Thank you Greg!!

tmr1300

20 de abr. de 2016

This has got to be one of the easiest car buying experiences I have ever had. Dave Wetzel was very up front with me and my fiance about what kind of deal could be made and definitely made it a very pleasant experience. Tempe Dodge Jeep has earned a loyal customer and many references from me.Thank you!!!Teresa Rogan

Jeep john/monica

15 de abr. de 2016

Thomas Craig is awesome. Craig went above and beyond and assisted us with our purchase. We are satisfied with our jeep and recommend others to visit Craig for their future purchase

Philliesfan

14 de abr. de 2016

Today was my 2nd car purchase from Tempe Dodge Jeep and I will be a forever customer. Tom and Angelina helped me get my dream Jeep with the 75th Anniversary package. As a former Jeep owner this experience was the BEST! Stress free, no haggling, And Tom was a pleasure to work with!

Mavrick-X

13 de abr. de 2016

I would definitely recommend this dealership for people with any credit history type, they helped me into a vehicle where my credit met my commute to work.

Stomljan

11 de abr. de 2016

Greggory Warren took really good care of us when buying our truck! He is very personable, knowledgeable and professional! This is the first time I have ever felt so at ease when buying a vehicle! Gregory Warren is a super representative for you dealership! We feel like we have a new friend! Thank you Gregory for making this happen for us!!

kma123

8 de abr. de 2016

1st oil change - delivered one qt low (they should have added 6 qts)2nd oil change - I told service writer about previous time and would appreciate them adding the correct amount of oil. Again delivered 1 qt low.They have "on-line" appointment requests - tried 3 times, never received a conformation.Called yesterday even though I knew I would be put on hold - I was. Eventually forwarded to a service writers voice mail. Left my information, never received a call back.I get service coupons delivered to my email box a few times per month - you would think they would respond. THE SERVICE DEPARTMENT SUCKS. NEVER AGAIN. I will drive way out of my way or sell my Chrysler product before giving these clowns my business.

Waynej

7 de abr. de 2016

Gregory Warren went above and beyond throughout the whole process of buying our new Jeep. He was able to help pick out exactly the one that we wanted and get us the financing that we needed throughout the whole process the communication was Stellar I would recommend anyone to him.

Mark in Tempe

4 de abr. de 2016

Just bought a new 2016 Jeep Cherokee Trail Hawk...very happy! Angelina was my sales rep and she was amazing! Took three days to make my decision, came back and test drove three different vehicles over that period of time and she never wavered! lol She even bought me a fast food dinner due to the long waiting period to close with Finance Dept.Nice staff...highly recommend Angelina :-)Mark Carpenter

Chris22

30 de mar. de 2016

All I want to say is thanks to Greg Warren for all his help , he was very committed on getting us what we liked with in our budget, he was Very helpful and super friendly.

jasminekiarrah

28 de mar. de 2016

March 26th, 2016 I took my boyfriend to this dealership to look for a car. He already knew his budget and did not want to exceed it. Nick was our salesman, he was polite and humorous. Nick met our specifications and showed us a 2015 Kia Forte LX. We test drove the vehicle and it was great! Although Nick was new to the dealership he did not hesitate to let us know if he did not have the answer. That is admirable trait instead of just lying to a consumer, Nick found the answer to all questions he did not know off hand. Once it was decided he wanted to purchase the vehicle, we met with David Wetzel. My boyfriend also advised Mr. Wetzel of the budget, and guess what he made it happen. He even gave excellent tips on how to improve his credit worthiness and the correct steps to take to lower the interest rate in due time. The process was smooth and everything was explained thoroughly, he laid the numbers out and made the deal work. Up next was Brent who did a fantastic job of navigating us through the ins and outs of GAP insurance and why it is beneficial when purchasing a new vehicle. Lastly we met with Carrie who gave an excellent rate on an insurance policy. Carrie is amazing, my boyfriend was 40 cents over budget and Carrie saved the day and saved him those few extra cents by double checking the policy to ensure there wasn't any duplicated services not already covered. This was his first car buying experience and this dealership made it a great one. Excellent service!

Trexach

24 de mar. de 2016

Gregory was one of the nicest people. He was awesome at what he does!! buying a car has never been so easy! Make sure if you go to this dealership you ask for Greg

Lissetmm

24 de mar. de 2016

Greg is awesome. I literally walked in with no hope in getting a car even closeto what i wanted and Greg made it possible! Thank you!

Frank Tagliarini

24 de mar. de 2016

What a great experience Greg gave my wife and I while shopping for a new car. Greg never pressured us and found us the perfect car for our needs! Thanks Greg we will back for our next car from you!!

challenged driver

20 de mar. de 2016

Went into the dealership to test drive a vehicle I really liked,Angelina and the sales crew did all they could to ensure I got the car I wanted at the monthly payment I needed.Good stuff!!

Darlene l.

19 de mar. de 2016

Came in to take a look at some of the vehicles the other day. My sales representative Dave Wetzel was very easy to work with. I am buying a car. Very nice experience. Will go back again for sure. Thank you Dave.

JohnnyB

19 de mar. de 2016

Angelina Guzman was friendly, knowledgeable, and efficient in helping me with my new car (Jeep) purchase. William in Finance was also friendly, thorough, and got me thru the Finance process quickly and hassle-free.The only negative in the whole process was this... I did Lots of research before coming to the dealership. Their website showed a specific VIN I wanted as available on the lot, but when I arrived wanting to test drive that VIN, it was unavailable. In the end, that worked out well b/c I test drove another model off the showroom floor, loved it, and ended up buying it.

Kbolton5

16 de mar. de 2016

Greg took good care of us and got us a great deal. We would definitely send our friends! Keep up the good work and thanks for taking good care of my family!

Tomas az

16 de mar. de 2016

Greg Warren really worked with me to make my purchase smooth and successful. He stuck with it and got me a great deal. Highly recommend.

ksepe

14 de mar. de 2016

I have referred at least 20 of my clients to Dave Wetzel and HIGHLY recommend him to anyone. Not only is he incredibly outgoing and friendly; he is also honest, realistic, caring, and VERY trustworthy! I will never go anywhere else and will continue to refer all of my clients and personal family and friend's to Dave Wetzel.

Joshua DeGraw

10 de mar. de 2016

Dave Wetzel has been there for my needs in the recent past on a challenger I bought. and I just refered my freind to him and he got them a smoking deal and world class service on a Patriot. I recommend him to anyone looking for a Dodge, Jeep, Chysler and etc.... he knows people in the business and will help either way. Awesome guy!

Keikicosta

9 de mar. de 2016

We had a great experience working with Greg. We weren't sure what we wanted, and Greg gave us a deal we couldn't refuse! We were so lucky to have had him as a salesman!

Cmo

9 de mar. de 2016

Had a great experience. Not your typical car store. Very helpful sales team. Greg the special finance manager went above and beyond!! These guys will say what they are going to do!! Highly recommended

Vmitchell444

8 de mar. de 2016

I went to trade my car this past week, i received amazing help from Greg Warren he made the process transparent, detailed and even fun. i went in thinking that i would buy a new Dodge Ram 1500, but ultimately settled on a lower priced vehicle. There was absolutely no pressure to purchase the higher priced truck and i left very happy with my purchase. Definitely ask for Greg when you go!

meghan729

7 de mar. de 2016

Being brand new into buying or financing a car I had no idea what to do or expect and I dont think I would have made it if it werent for Greg. He was like an angel sent from Heaven. Needing to get a car within a 24 hour time frame I thought would be impossible but I walked out the same day as a car owner all thanks to Greg. He is supportive and willing to work and listen around any concerns someone has. This was seriously the hardest but easiest part of my life and I owe it all to Greg.

Costa77

7 de mar. de 2016

I went there to look at vehicles and Greg Warren helped me make my purchase and was very helpful and I'm so glad for ah of his help... Would recommend him anytime!

Pstewart23

7 de mar. de 2016

I will recommend Greg to anyone! He is very friendly and works very hard to make sure are comfortable and pleased with your purchase. He works with you to make sure you leave satisfied.

Loyce Barber

6 de mar. de 2016

This was the easiest, fastest and most fun deal I've ever been a part of. Greg got us in and out fast. No time was wasted. Go see this man! You'll be happy you did.

Captainbrent

6 de mar. de 2016

I had a great expirence at Tempe jeep so much so that I bought a 2014 jeep Cherokee and a 2015 grand Cherokee in the same year! My salesperson Dave Wetzel took the time to test drive everything my wife and I wanted to look at. We were never pressured or hurried. I also found it great that they had an Allstate office onsight and Kelly has been great to work with too! I won't buy a car or truck from any other dealership.

Bbeltz

6 de mar. de 2016

We have NEVER had a positive experience while buying a vehicle! That is, until we came across Dave Wetzel. This recent experience was like no other! The deal was fast, easy, and pain-free and actually fun! Dave is a huge asset to Tempe Dodge! When we are ready for our next Dodge vehicle, we will definitely go through Dave! Thanks Dave for your extraordinary customer service skills and thanks to Dodge for a great vehicle! We love our Durango!

Steven1187

3 de mar. de 2016

Dennis the sales man is a very nice guy, very personable and makes you feel good about the whole experience when your there. I truly wanted to purchase my vehicle from them.The horrible part of the whole experience is after you leave no one ever calls you to update you on the process after they said I'll contact you, Will meet at 5:00 to finish the deal. Show up at 5:00 with family and no one knows anything. I guess that means the deal didn't happen??? What type of service is that??Atleast give a customer an update instead of me stopping in and wasting my time.The sad part is a different dealership is working the exact deal for me now and the GM assures me it's done. xxx...to bad not all dealership get the GM'S involved to make deals happen.

WordIsPower

12 de feb. de 2016

I needed a vehicle in a hurry two days before New Years Eve last December and Andrew Harper helped me out! He was informative, patient and NOT pushy or high-pressure! This is the second vehicle Ive purchased from Andrew and Tempe Dodge and I will be back!!!

LraJeep

8 de feb. de 2016

I went to browse for a Jeep and found a Jeep I was looking. Angelina Guzman approached me and stayed with me until final purchase. She was kind and gave some suggestions and attentive to my all my questions. Brian Lozat from Allstate was able to find me a great Insurance rate, and changed my Insurer for both my new Jeep and Home Insurance. I had Liberty Mutual and they recently increased my Premium last month and I have have them for over 8 years.

noway491

28 de ene. de 2016

I am extremely happy with my sale/purchase process. James Bradberry was amiable, knowledgeable and very helpful with out being pushy. I highly recommend him to anyone considering a new car. I went back for an after market installation and was pleased with that experience to, Andres, I hope I spelled his name right, was also very helpful listened to my needs/concerns and made what I wanted happen. So far, my experiences at this dealership have all been excellent. I'll keep going back for service and maintaince.

Sedona

28 de ene. de 2016

I was really nervous about buying a car for the first time. I have heard everyone's horror stories and went in expecting the whole thing to be a hassle, but it wasn't at all. Doug was extremely helpful and patient with all my questions, and he wasn't pushy or aggressive as I had believe most dealerships were. He walked me through everything and explained the whole process in full detail. I literally have no complaints about this experience, and would highly recommend him for anyone buying a car. Go see Doug, he's awesome!!

Ealvidrez262

27 de ene. de 2016

Andrew was very friendly, knowledgable, and a great asset to Tempe Dodge. I would recommend to anyone that is looking for a great deal. Nice!

Ron S

21 de ene. de 2016

Our salesperson Andrew Caccia was awesome!! Andrew showed us two vehicle and was very knowledgeable. He answered our questions so we went with the Grand Cherokee. I would recommend this dealership. Thanks

chloebug

12 de ene. de 2016

First Jeep Purchase!! Love my new 2016 Jeep!! My salespeson Andrew Caccia was awesome!! He made my car buying experience great! This dealership has GREAT custome serivce!!Thank you Andrew!!Laurie Healy

Jay H

8 de ene. de 2016

Our Sales Person, Angelina Guzman, was such a pleasure to work with. Very informed, patient and genuinely eager to help her customers. 5 star rating!

JerodBell222

7 de ene. de 2016

I came in to look at a used Nissan they had. Andrew met me and showed me the vehicle and was very knowledgeable. He answered all my questions and we worked out a great deal on the vehicle. I would recommend all my friends and family come here to buy their next vehicle.

Keppleyusmc

30 de dic. de 2015

Another easy truck buying experience. Thanks Andrew for doing the leg work and getting it done! Love the truck! Thanks my man!! Great work!! Will be back for sure!

Lisa

29 de dic. de 2015

Andrew was great from the time I met him. I was comfortable and didn't feel like I was walking away without what I wanted. Thanks guys for the help!

Huda

18 de dic. de 2015

Andrew and the Tempe Dodge team made it super easy to buy my new Jeep! Thankful for such an enjoyable, quick, and easy experience. Loving my new car!

RAHLAW

15 de dic. de 2015

I did a nationwide search for a Dodge Challenger Hellcat and communicated with multiple dealerships. Andrew Harper at Tempe Chrysler Dodge Jeep Ram was perfect to work with. I got the best car at the best price with the best sales experience. Thank you.

Ryan

9 de dic. de 2015

Andrew Caccia has been great to work with I now have purchase two vehicles from him and will continue to in the future. I would strongly recommend Andrew to anyone looking to purchase a vehicle as he makes the process much easier than any other dealership I have visited.

Brian

6 de dic. de 2015

Andrew Caccia in the sales department was unbelievable. We came to Tempe Dodge to look at a new Caravan. While we were driving up Auto Plex drive our old van started to have transmission problems and we barely made it to the Tempe Dodge parking lot. This was about 6:00pm on a Saturday night. We thought we were stranded. However, Andrew came to our rescue and drove us to the only open rental car company at Sky Harbor Airport. Our car remained at Tempe Dodge until Monday when the service department can repair it. Time for a new car. We will be considering this dealer before any other ones as everyone goes out of their way to help you. Thanks again, Andrew, you helped us in our time of need. Have a wonderful Holidays. Sincerely, Brian and Carol.

Tanya

28 de nov. de 2015

Andrew Caccia is the man! Really so great to work with in many ways- kind, knowledgeable, easy to work with and really made the entire experience nice. Coming from a high end sport utility, I wasn't expecting the same level I had, but Andrew and the Tempe crew really made my purchase experience so nice. The day was one of their busiest, and Andrew and team still pulled off providing great service and attention.Thanks again- love my new Limited Grand Cherokee even more today!

GBURNS

23 de nov. de 2015

CARL WAS VERY HELPFUL ON HELPING ME FIND A CAR THAT I WAS PLEASED WITH AND THE DEALERSHIP COULD/WOULD WORK WITH. HE ANSWERED NUMEROUS QUESTIONS WITH GREAT PATIENCE.

Jharrin4

19 de nov. de 2015

Andrew was very helpful. Even though I didn't buy a jeep and was just looking around, he still took the time to walk me through everything being a first time car buyer and didn't pressure me at all. Great guy

Kshoopla

9 de nov. de 2015

Andrew was extremely nice to work with and is very knowledgeable. He was informative and provided exactly what I was looking for. No pressure, I would highly recommend him and the dealership!

sammieco

28 de oct. de 2015

What a Great service department! They were quick and I even got my car washed after the oil change! Love this place! I would highly recommend them!

SNG092212

23 de oct. de 2015

I purchased a 2014 Jeep Patriot over Memorial Day weekend. Andrew C. told me all was replaced and new. Today I'm here and all four tires have to be replaced because they're almost bald. The only "deal" I got was $70 of $570. I won't purchase another car from here. When I brought it up with Andrew he told me "well they do wear down." No, what?! Really? Problem is, new tires don't go bald in four months. Anyways, I appreciate Sam in service doing what he could to help me out on the expensive bill. But I don't appreciate being lied to nor do I appreciate excuses. Bottom line - I will never buy a car here again. And this was also my first independent car purchase after driving my old beater for eleven years

Hannahbo_752

13 de oct. de 2015

I came to Tempe Dodge with a half-hearted idea of what I wanted. The service and experience that followed easily solidified my decision. The salesman gave us a test drive unlike any we'd been on, expanding my interests and informing me with extensive details on the vehicle. Not only that, but the process of actually purchasing the vehicle was quick and painless and they were very open to negotiations, making a genuine attempt to work with me. The insurance and finance department were painless as well, explaining things fully and helping me to get wonderful deals.

sammieco

4 de sep. de 2015

Andrew Caccia made our car buying experience something special. Most sales people have a hard time listening to what it is that we as customers want, need and can do. But Andrew separated him self from those other salesman. When we told him what it is we needed in a car and what we could afford, Andrew went above and beyond to show us the right vehicles. Something that stood out to me he most was, he wasn't afraid to tell us no. He didn't tell me what I "wanted to hear" but rather what can and can not work for what I initially told him I could afford. Andrew was a fine young man, and he is someone I will come back for all my cars. I suggest you do the same to. If you don't like the games, and want to b put in the car you want and can afford. He is the man to see. Thank you Andrew. And thank you Tempe dodge!

Soliday18

29 de ago. de 2015

Best car shopping experience I have ever had. Andrew Caccia went above and beyond to make sure everything went right with the purchase of my vehicle. I would recommend them to anyone searching for a new or used vehicle.

Sabcore

24 de ago. de 2015

My husband and I just want to compliment you on a fantastic team you have at Tempe Dodge. Andrew and DJ made our experience the most pleasant and seamless I have ever had in purchasing the perfect truck for our new business. Nothing was too much trouble for Andrew and DJ to accommodate us along the way. I would highly recommend anyone I know to head to Tempe Dodge and ask for the A TEAM (Andrew and DJ)Laurice and Mike

Skaaren

21 de ago. de 2015

Andrew stayed late and went the extra mile for me and my wife and got us into a new Jeep. The best car buying experience I have had in a very long time.

jljr08

18 de ago. de 2015

We purchased a RAM 1500, thanks to Andrew we found the right truck for my needs at the right price. You will no be dissapointed.

pearcemmdo02

6 de ago. de 2015

I had a wonderful experience with Tempe Dodge they did everything possible to get me into the vehicle I wanted in no time at all Nick Silk was my salesman and Could not of had a nicer person! Thank you I love my brand new Dart ??

Sarah

25 de jul. de 2015

A big thank you to Andrew Caccia for making the purchase of my new car so easy! Will definitly recommend to anyone I know looking to purchase.

DenaeCook

24 de jul. de 2015

I am so very pleased with the whole team, at Tempe Dodge Kia, I worked with when purchasing my jeep from our INCREDIBLE sales guy Andrew, to the FANTASTIC manager Demetre, to our PERSISTANT finance lady Michele! I have been to many many other dealerships in the Valley over the past five years, and this was the best experience I have encountered. The team there has this incredible energy and vibe (we got there when they started and left with the car when they closed) that lasted throughout the whole day. Even when the banks did not want to approve me for the car I exactly wanted, the team still fought through the obstacles to make me happyAND they fought through those obstacles without me even asking or knowing! Now THAT is the definition of SPECTATCULAR customer service. If you were my family member or best friend, I would definitely tell you your time looking for the right vehicle would be BEST spent working with this team. If you do not want to be haggled, and just want to find the right car to fit you, these are the people to see! Andrew, thank you again and we cant wait to upgrade our other car next year!! You can bet we will be return customers!

Gunner

23 de jul. de 2015

oil changes usually take forever at dealerships - Sam had mine done in 30 minutes and washed. They were friendly and easy going....Highly recommend Tempe Dodge - Go see Sam

WC

16 de jul. de 2015

I came in (first time customer) to get a FOB programed. I was told it would be $60 once I got my bill it was $70 I asked why it was and extra $10 they told me it was because I did not purchase my 2014 Dodge Ram 2500 Mega cab from this dealership. Although the customer service was good and they were very pleasant I tried to ask why the Extra $10 again. Same answer.. So for a lousy $10 they lost a customer for life! I will not buy any MOPAR/Jeep vehicle from Tempe Dodge or have my warranty service or any other service done here. If they are this way up front what are the like behind the scenes. Overcharged!

Karenaz

12 de jul. de 2015

Tempe Jeep was a great place to purchase a new car. Andrew Caccia was great to work with and all other employees were friendly. The entire process went very smoothly

Maria P

11 de jul. de 2015

Buying a new car can be very stressful, specially when your buying a car for the first time, but the sales person made something that could have been very stressful into something enjoyable. He was very honest and realistic. No hidden agenda. I would highly recommend this dealer.Update from original review. I am sadden to say that after I wrote this wonderful review the dealer and the sales personnel have completely disappointed me. Two weeks after me and my daughters purchase I received a call from the dealer stating that my daughters car payment that we had originally agreed upon was going to change. They informed me the payment was going to increase. I proceed to inform the sales representative that we had both agreed on a specific payment and that the agreement had been signed and that I wanted them to honor that contract. After multiple calls back and forth the dealer honored the payment that we had originally agreed on, so due to that, we had to sign a new agreement and this is when all of our problems started. The sales person that was supposed to bring the contract to my daughter changed the dates and time multiple times, which to me is very unprofessional. When we finally had the contract signed they informed me that I had to drive to the dealer to provide them with the first payments check, since due to the late signing the payment was due immediately, even though it was there staff that kept changing the dates. I provided the dealer with a check, but somehow the check was never sent to the appropriate place and I later received a call from the Internet Sales manager asking if the payment could be taken from the credit card they had on file for me. I immediately told them that yes they could take the payment, somehow again the payment was never sent to the appropriate place. And now I receive a letter from my finance provider stating that I am delinquent on my account, even though I have done everything the dealer had asked in order for me not to be late on my payment. I provided the dealer with a check and credit card information but do to someones negligence I am now delinquent on my account. So NO, I would not recommend this dealer. They are unprofessional, unreliable and they made something wonderful into the worst experience for my daughter and myself.

GenW51

8 de jul. de 2015

Andrew Caccia is a great salesman. He is professional and customer oriented. I recommend him for your next auto purchase. Great dealership and great service!

tompren

23 de may. de 2015

Went in to look at purchasing a 2500 Ram. Salesman had no idea what he was doing. Didn't seem interested in even being there. Had no idea about the trucks. After wasting 30 min talking and looking at the Trucks i asked if we could take one for a test drive. He said well i need to have you fill out paperwork and do the credit and work out payments first. Are you serious !!!! He said we don't just like people coming in on a Saturday for joy rides. Are you Serious. I'm a retired Vet, not some punk kid looking for a joy ride. I left this dealership so mad and will never return EVER!! I will take my cash deal elsewhere...

paglia45

22 de may. de 2015

I have been looking for a truck for weeks and when I called this dealer Andrew Caccia stayed connected with me for 2 days until he found a truck I was happy with. He definitely went above and beyond and we closed the deal over the phone and they are shipping it in from Texas. Andrew even offered to personally drive the truck up to Vegas for me. Best experience I have ever had with purchasing a car. Very impressed.

Dodgegirl21

7 de abr. de 2015

Carl made this experience a 10 out of 10However the finance guys rank 0 out of 10I came in with a pre approval from my own bank hoping to have a "fast & easy" car buying experience. Everything was fast & easy about finding the car, the test drive & the basic paper work. But at the end when I was dealing with Kiko the finance guy BEWARE of what your signing while he's "explaining" what's on the forms. I may be young but I'm not dumb & Kiko sure knows how to make you feel that way. Classic car sales man trying to sucker you in & screw you over for their own benefit. Will definitely recommend Carl to all my friends & family but will be sure to warn them all to not see Kiko.

Kyraa111

7 de abr. de 2015

The staff was friendly and made me feel very welcome. They were great to work with and I got a great deal in my 2015 Wrangler! Will definitely be back.

KWong

4 de abr. de 2015

I walked away from a deal I was working at a Dodge dealership in Gilbert, AZ. I just felt like I wasn't getting the best deal and that there were hidden charges that the sales guy wasn't being straight forward about. You know that feeling you feel like somebody is about to steal from you? My trade in was worth more and I had researched it relentlessly. I understand they need to make money... but, I definitely felt they were pushing me to go with a car and a price just to close the deal and make their numbers..... I am not dumb and I researched online for months, before I got there... So I left.I knew of Tempe Dodge, as I had used them for service so I went to see them. The GM, Mike Breyfogle and one of his sales guys, Andrew Harper took great care of me and walked me through all the details I had questions on. I asked them to go through the numbers a couple of times, just so I didn't feel like I was being taken and they were very transparent. I know car dealers need to make money on the cars they sell. I understand that and I am more than happy to pay someone if I don't feel like I am dealing with a shady dealer. I get (for the most part) how they make money. The difference in pressure I felt between the two dealers was huge. I felt so much more comfortable dealing with the Tempe Dodge staff. I feel like they took the time I needed to walk through the numbers (a few times, since I had my guard up) and they really showed me line by line what I was getting and what I was paying for. I went to the finance salesmen and he walked me through the same numbers. There was nothing added that I didn't know about, just the same... He of course has a the items you can buy from him, like the extended warranty, the Gap insurance, but he was no pressure, easy to talk to. The car was set up for me... my phone was paired with the blue tooth, the features of the car were explained and I really felt good when I left. I HIGHLY recommend this dealership.

Matt

24 de mar. de 2015

Brandon made my buying experience simple and painless. The process was easy and he made it feel seamless. All of the deal was done via Email and one phone call! Now that's how I like to buy a truck!!! It was a pleasure working with him and I can't wait to refer others to him and Tempe DODGE.Thanks Brandon

Mike

23 de mar. de 2015

Brian Scarbrough and Nick Zinevich were a pleasure to work with. Brian was very knowledgeable and very will prepared. Fastest vehicle purchase I've ever made due to his preparation. No nonsense, no pressure environment and they were willing to work with me to get a deal done. I was very satisfied with the overall experience at Tempe Dodge and would highly recommend them.

kureosity

23 de mar. de 2015

Historically my wife and I rate the car buying experience alongside dentist visits and taxes: necessary, painful, and to be avoided wherever possible. However, we are revisiting that thinking after our experience with James Duet and Tempe Chrysler Dodge Jeep over the last several days.The customer service provided by James was exceptional, all the way from the initial email contact on 3/19 through the time we drove off in our new Jeep Cherokees at 10pm 3/21. He was patient, answered all of our questions and kept us well informed through the purchase process. We did not make is easy for him. Once we settled on the make and model, the one color my wife wanted was not on the lot. James found the right Cherokee at another dealer, picked it up and had it ready for us the next day. Then we threw some last minute challenges at him: we decided to trade in both of our existing vehicles, and purchase a second Cherokee. Naturally, the Jeep with the right options was once again not on the lot. Rather than try to sell us something that did not meet our needs, James once again scoured the valley, found the right vehicle and had it ready for us the same day. We could not be more pleased with our new Jeep Cherokees and the service provided by James!I highly recommend James and this dealership if you're ready to purchase a vehicle.

Tim

11 de mar. de 2015

I had an excellent experience buying my car. My salesperson, Mustapha Mussa, was a pleasure to work with. He was very responsible, knowledgeable, and professional. I would recommend Mustapha and this dealership without hesitation. I would also like to recognize Dillon and Dimitri. Both of these gentlemen were a pleasure to work with.I was impressed with the team as a whole. Their character, professionalism, and integrity reflect greatly upon themselves and the dealership as a whole.Thank you.

tj

6 de mar. de 2015

I wanted to thank Andrew "Andy" Caccia for his great customer service !!!!!!!!!!! I have dealt with many car dealers / dealerships lately while shopping for a Dodge Ram 3500 and Andy is by far TOP NOTCH. Andy works hard for his customers, he is sharp, polite and follows up in a very timely manner. Make sure to ask for Andy when you are shopping for a new car or truck from Tempe Chrysler Dodge Jeep Ram!

steve ybarra

2 de mar. de 2015

My sales person was Nicholas Dembicky, when I met him he was not pushy and listened to what I had in mind to purchase. He made me feel comfortable and he was pleasant to talk to. As this is the FIFTH Dodge that I have owned. I would recommend Nick to other persons that would be shopping for a new vehicle. I would also like to thank Michelle in Finance for her professional assistance in all the paper work.Thank youS. Ybarra

Guy P.

1 de mar. de 2015

My wife and I met up with James Duet the day after Christmas to purchase a 2015 Jeep Rubicon. Unfortunately, there weren't any Jeeps in the dealership inventory that matched the options I was looking for. After taking the time to clearly explain all the different features that were available, we were able to order a Jeep that was exactly configured the way we wanted. James was very open and we never felt pressured or manipulated, while we negotiated. He kept us informed about the status of our Rubicon after the order was placed, which eliminated a lot of stress while we waited for delivery.Tempe Chrysler, Dodge, Jeep, Ram must be very good at selecting their Sales Team Members, because this is the third vehicle we have purchased from them and each time it has been an enjoyable, hassle-free experience.

Jon Morris

28 de feb. de 2015

I was shopping around for a new Ram truck and ended up checking out truecar.com. Through truecar, I was paired up with several potential dealers to work with. Of course I immediately began to get calls and emails once I filled out the truecar.com form with my contact information. One person in particular stood out - Andrew Caccia with Tempe Dodge Chrysler Jeep Ram & Kia. Andrew was very courteous and helpful. He put in a lot of work for me ahead of time before I ever agreed to bother coming into the dealership. Some of the other dealers were pushy and only wanted to get me on the lot. Andrew was different; he was willing to actually put effort in and get me pictures and some numbers with no commitment from me that I would come in. To me, he earned my visit. The whole process was transparent and honest with all of the numbers being made available to me. All promises that were made were honored and I was not told anything that turned out to not be true or an exaggeration. This has not been my typical experience in the past working on car deals and I was very pleasantly surprised and pleased to see this level of honor and commitment to honesty. I am the type of person that will pay more rather than deal with someone that is dishonest or shady, and I am glad that I never had to worry about this during my truck buying experience with Andrew Caccia. Besides the customer service, I got an excellent deal and truly I left the dealership in my new Ram feeling like I got the best of them. What a wonderful feeling when it comes to buying a new vehicle! I would recommend this dealership and Andrew Caccia in particular to anyone I knew that was looking to buy a vehicle. Everyone at Tempe Dodge Chrysler Jeep Ram & Kia was very professional and polite. Thanks Tempe Dodge Chrysler Jeep Ram & Kia!Jon Morris

Jcadwell

21 de feb. de 2015

This is by far the best car purchase experience I've had. Our car salesman was amazing and went out his way to make our purchasing experience comfortable and stress free.

dnjfilm

17 de feb. de 2015

I was looking for a specific Jeep Grand Cherokee and visited several dealerships in the valley. When I came to Andrew Caccia at Tempe Dodge, Chrysler, Jeep, and Ram, he sat me down and searched the area with me for my exact vehicle. When we could not find it, he turned and said "we can just order you one." It was perfect. Instead of trying to put me in a vehicle that was not my exact specification, he built one on the computer and we agreed on a price and, presto!No other dealership even suggested to build one. Now, I researched different SUVs for a few months and had a specific one (color, options etc.) that I wanted. Andrew put that wish list to work and today, I have the exact Jeep that I wanted, not one a salesman "sold" me as a compromise. It is the fact that he listened to me and what I wanted that set him above the other sales people I encountered on this journey.I would recommend Andrew and Tempe Jeep/Dodge/Chrysler/Ram.

Buddy92

14 de feb. de 2015

To begin with, I'm a certified car nut and I have purchased more cars in the past 8 yrs then most men change their socks. With that being said, I've been looking at new the Jeep Grand Cherokees SRT's. I stuck up an online conversation with my salesman Robert Ross and he convinced me to come in to take a look. I met Robert and he was very casual and listened to my concerns. He was did not attempt to make any sales pitches but let the vehicle speak for itself. We engaged in casual conversations as well and in the end, I bought my first Chrysler product (I'm a die-hard GM Fan). Robert made my buying experience very pleasurable and I would purchase from him and Tempe Dodge in the future.

rniss

7 de feb. de 2015

I have now bought my second minivan from Tempe Dodge. My first purchase was 11 years ago. That first experience brought me back. Saleman Chuck Childress was knowledgeable and patient. I will contine to recommend Tempe to my friends and relatives.

duke3382

2 de feb. de 2015

straight liars all of them bought a Mini Cooper off of them 3 months ago with a noise that I was told is a normal noise for that car the noise still exists took it to the mini dealership go to find out its well over a thousand dollar repair and now the dealership won't return any of my phone calls nor any of the phone calls from the mini dealership I have it at the noise existed before I the car and it still exists I will never go there again and I'm a three-time repeat customer

Linda Schneider

26 de ene. de 2015

My experience was better than wonderful. The salesman Brian Scarborough was very nice, polite and helpful. He answered every questions that I had without getting impatient with me. I will definitely recommend this dealership as well as this salesman to all my friends! Thank you for the great experience... as I do greatly appreciate it!!!

inyan

16 de ene. de 2015

I initially visited Tempe Dodge a month ago. I have been to several dealerships since. I came back to Tempe because Quincy kept in touch with me. He was not persistant, he was friendly and patient. The day we decided to go back in, Quincy was not even in the dealership. But he met us there on his night off. He listened to OUR needs instead of trying to sell us a car, he got us into the car we wanted.

MrsWhite1012

12 de ene. de 2015

We spent a few hours with Mike on Sunday and he was so great to deal with and made the car buying experience so easy! We are so happy with our 2015 Journey and would absolutely recommend this dealership to anyone who is in the market. Brett the financing guy was awesome as well and promised he would spend some time on our loan to get us the best possible interest rate. Definitely a 5-star experience!

deedeenew

10 de ene. de 2015

It was a breeze working with Leo Gaona who had me cruising down I-10 in my, soon to be owned, vehicle. I was ecstatic when he showed me how all the gadgets work on this Durango and was pleased and surprised that I did not have to endure the typical 'hard sell'. Everyone from the salesroom to the detailers to the finance manager made this purchase a very positive experience.

Laura

10 de ene. de 2015

Thank you to Andrew Caccia for getting me into the car I really had my heart set on all along. Andrew went out of his way to help me decide on the vehicle. He was very understanding, friendly and extremely helpful. If I ever purchase another car, I will be back.

MelissaSchott

7 de ene. de 2015

Working with Andrew was the smoothest experience I've ever had when it came to purchasing a car. I had been putting off buying a new car for months because I didn't want to deal with the hassle of a car dealership. Andrew was unlike any other dealer I've ever worked with, I told him the car I wanted and the price I could afford, Andrew promised he would make it happen and did everything in his power to do so, which he succeeded in. I now am driving my dream car, and at a lower price then I had even expected. He made the process quick and simple, I will be sending all of my friends and family straight to him.Thank you Andrew for my Chrysler 200!!!!!

theyfam

4 de ene. de 2015

My wife and I came in to look at the 2014 Dodge vans that we had seen on the internet.We were introduced to Brian Scarbrough, who got to know us and took all the time we needed to make a decision on a vehicle.We found Brian to be very down to earth and not a pushy salesman like we have encountered in the past..Brian had a very good knowledge of the vehicles we were looking at and was able to answer all our questions.He was able to put together the deal we could afford and we drove away with a new vehicle.We, will recommend Tempe Dodge and Brain Scarbrough to anyone we can.Thanks againJeff and Kathy

rhiggins

31 de dic. de 2014

I was a first time buyer and i must say Shane Mackelprang was excellent!!! Usually most car dealerships are trying to rush you into a car they want you to have or are overall very pushy. NOT at Dodge.They are so friendly and warming. Shane ensured i got into something I wanted. He was very patient even though i was extremely picky. This man was so honest and straight forward it was wonderful. He worked with me and got me a great deal. I felt like i was a family member he was treating me so well. I am beyond grateful with my 2014 Dodge Charger. I would definitely recommend Shane my experience was phenomenal!!!

jenn_m

31 de dic. de 2014

It was a positive experience shopping and purchasing from this dealership. It went smoothly from start to finish. I would recommend... I shopped at 3 other dealers before deciding on this one.

ncummins

30 de dic. de 2014

James Duet was an outstanding salesman and customer service provider! He was exceptionally patient, diligent, and helpful in assisting us to find just the right vehicle for an amazing price! He accomodated our time schedule, adjusted everything when we could not stay late, and provided a low pressure, low key approach that was surprisingly pleasant. James not only went over all the very complicated bells and whistles on our new favorite toy, but he also invited us to call him any time with questions (thank you, thank you). We highly recommend him.

sollsms12761

22 de dic. de 2014

Purchased a 2015 Dodge Charger. My sales man Brian Solliday was very knowledgeable and very professional. I would recommend him to my family and friends.

Happy customer

19 de dic. de 2014

Andrew Caccia is the best salesperson ever. He was so fantastic to me and put me in a vehicle I love. I really appreciate everything he did for me and feel that he went out of his way to make sure I was satisfied with my purchase. THANKS ANDREW for making this such a positive experience. It is because of salespeople like him that will make me a loyal customer and make me come back.

Angela Robles

16 de dic. de 2014

I bought my car here, brand new 3 years ago. I was very happy with my experience.A couple weeks ago I started having problems with my engine not sounding right. I took my car to the service department and was told that I have internal engine damage due to lack of maintenance and I would need to provide my maintenance receipts. I was a little stressed because I did not have all my receipts. I also felt like the "lack of maintenance" part was the dealership trying to screw me over on my warranty because my car did have the maintenance done. I went in and spoke with the service manager, Mike. He was very nice and knowledgeable. As I was leaving he told me something that will make me an ongoing customer from now on. He told me "You are my customer and I will take care of you". I didn't, in the past, take my car to the dealership for maintenance because I felt like it was too expensive. However, I have a lot of trust in Mike and feel like him and his team did a great job taking care of me. Thank you, Mike! I feel like I have somebody on my side when it comes to car repair and I will tell everyone I know to take their car to you because of that! I got a call from Jeff today, my car will be ready by Thursday! I'm so excited to get it back!

carol.lynn.98

16 de dic. de 2014

everyone is pleasant, helpful, patient and wants to put you in a vehicle that you are looking for. I can't say enough about everyone there from service, sales, finance etc.Probably why we have bought 3 vehicles from them over the years, we keep coming back!

jfouty

15 de dic. de 2014

After an accident that totaled my reliable Chrysler Voyager, but saved the life of me and my daughters, I returned to Chrysler to see what the new models looked like. Hans was very informative and helpful in showing me the new features and differences between the Town & Country and Grand Caravan. I had to wait for insurance to come through before I could proceed with a purchase, and Hans respected that time and did not hound me with phone calls or emails, knowing I couldn't do anything until I heard from Insurance. He was unavailable when I was finally able to make my purchase, so Carl Bowden stepped in to help us. We couldn't find a brand new car that we could make work price-wise, so he searched through their entire 2014 used car inventory and found the exact vehicle we were hoping to get at a price we could afford, and it even had extra add-ons that I didn't think we'd be able to get! After the purchase, he took the time to help program the Bluetooth in my phone and to setup the pre-installed garage door opener feature. Elijah, in finance was GREAT at helping us understand the warranty and security features, and also helped to get us the best deal possible for what we needed. Hans, Carl and Elijah were friendly, helpful, and really helped this to be a painless process. Thank you to all of you! I LOVE my new Town and Country! :-)

2arashfam

12 de dic. de 2014

Mike Davis and the whole team at Tempe Kia Dodge were incredible. From minute one, Mike was professional, knowledgeable, and really listened to what I wanted. Everyone had smiles on their faces and were eager to please. While I didn't get the car I came in for, Mike would not stop until I was in a vehicle that fit my budget and family. Thank you again Mike and team! You made the car buying experience enjoyable.

do_shakes

6 de dic. de 2014

I didn't really know what to expect when i walked in. I had an idea of what I wanted, but was still contemplating pulling the trigger as they say. My sales Rep was Brandon Bender. After talking to him for a bit I leery him know the type of specific features I wanted my next cat to have. He showed me the 2014 Grand Cherokee with all of the features I was looking for. After the test drive, the car is a beast by the way, we discussed the price. Normally it's a long song and dance with the pricing of a vehicle, but Brandon made the experience so painless and easy. He got me such a great deal on my trade in and the warranty that came with the car was longer too! After finishing with him he passed me down to the financing department and Elijah Bustos did a great job trying to get me the best deal. Overall, my experience was way better than I thought it would be when I first came in.

gpotocki

1 de dic. de 2014

My mom (Age 73) went in to purchase a new car. Joe did an outstanding job talking to her, not over her head about the car's specs. He even called (during his off time) to see how she was doing as we had to delay the purchase as she was admitted to the hospital for several days. He made sure the buying process went smoothly for her!! My sweetie and I will be buying a car from this dealership in the near future and we will be asking for Joe!!

cmiguel2120

30 de nov. de 2014

Had an awesome time at Tempe Dodge this past weekend! Would like to thank Penny Stokes for her incredible service and positive attitude! Drove my new Dodge over 300 miles back home and it was a smooth ride! I definitely recommend Tempe Dodge for your next purchase because it is worth every Penny!!

jdiaz13

28 de nov. de 2014

Great costumer satisfaction. They have low prices and they work with you step by step of the process. This was my first buy and it was a great experience. I definitely recommend Tempe Dodge for your next purchase.

trapz069

26 de nov. de 2014

Me and my wife had a great time dealing with Andrew. He was on top of everything from the get go. Found us a jeep at a good price and did all he could to make the financing go the way I wanted it to be. I would also like to thank Elijah Bustos for making the finance end of this deal quick and easy. Thanks guys for all your help...

spiderman123

11 de nov. de 2014

Visited Tempe Dodge to look at vehicles and was introduced to Devin Bain who did a great job of explaining the benefits of the jeep I was interested in. He made the experience pleasant as I bought the jeep and he handled all facets of the buying process professionally. I would recommend Devin and Tempe Dodge to everyone.

Mary Renae Kuntz

11 de nov. de 2014

Devin is the best sales person I have ever dealt with. He was very helpful and was very knowledgeable. Would highly recommend him to anyone.

davidwarfle

9 de nov. de 2014

Went in yesterday to take a look at the line of Jeeps they had after checking out a couple of other dealerships. Got introduced to Vladimir Williams and I can honestly say it was an enjoyable sales process from there out.Vladimir took a ton of time with us to show us both used and new vehicles that were available and really took the time to listen to what we needed. Once we found the vehicle we wanted, he worked with us to get the best deal he could.Would highly suggest this dealership to anyone looking, and if you do, make sure you ask for Vladimir, he will take great care of you, and make it a smooth pleasant experience!

cysleeman

31 de oct. de 2014

I worked with HansHolbein and he did a fine job explaining and showing me the features of the car I was interested in. The sales procedure went well. the final results were great. But, from any past dealings I've had with cars-I always left with a full tank. Not so to-day!!!

2014Patriotjeep

29 de oct. de 2014

I was impressed with Rob Tofani. He was easy to work with and made my car buying experience a pleasure. I highly recommend Rob and this dealership. Many thanks!

anon85224

26 de oct. de 2014

Tried to work a deal on a Ram 1500. Andrew Caccia was awesome - highly recommended. Unfortunately, his management is less so. Sales management is relatively inflexible on pricing and doesn't seem to want to make things happen.

avsrt10

20 de ago. de 2014

What a joke of a dealership. Made an appointment to come and look at a vehicle at 6PM. Online the vehicle was quoted to have 2k miles on it, and when calling in to make the appointment I'm told "well the owner has been driving the car daily, so it has more miles on it now..around 6k". I was baffled. How are they selling a car that the owner is daily driving? I asked if the car is mint/clean, and ready to be looked at? They said "oh yeah, the owner will be here this afternoon and we'll get it all cleaned up and ready to be shown for you" . I asked if the price would be much cheaper as the car now has triple the miles on it? They replied with "oh no, cars only begin to reduce in value after 10k miles, so its' still the same price". I should have already known what a joke this place was.I get to the dealership around 5:50 to check out the car, and come inside to ask for the woman whom I spoke with on the phone. They said she'll be right out. We wait outside for about 20 minutes, come in, and they said here let us get Andrew, he can help you. He comes outside with us and we say we're here to look at the car, and we point to it on the side of the dealership. The car looks absolutely atrocious. Definitely hasn't seen a car wash in months, has tinted lights that were done terrible, and did not look at all like a $70k car should look. Then comes out the girl whom I spoke with, and Andrew goes back inside. I told the girl, "is this a joke? this car looks used/abused, and looks like an absolute pile of garbage". I explained to her that I made an appointment to see the car, and the car is not even close to be ready to be looked at. It looks like it just came back from a cross-country tour. She said she was going to go inside and get the manager for me. Instead of the Manager coming out, here comes out spiffy Andrew. "What's the problem guys!" he says with a grin on his face. We explained how irritated we were that we made an appointment to see this 2014 $70k car that is advertised online, and it looks like absolute garbage. We spent time out of our day to make an appointment, drive down, and the car was nowhere ready to be looked at. Nobody bothered to call me and let me know that the car wasn't clean, or to reschedule because it's not ready to be shown. I don't even think they let the manager know we were coming in. He just drove up and left it on the side of the building, having no clue that there were potential buyers coming to see the car. Andrew was a jerk to my wife and I saying "Look, I can run it through the car wash for you if you want, but are you telling me that you wouldn't buy this car because it's dirty?". I said yes, exactly, I wouldn't pay half the price for the car because I already see how it's been treated. He kept going on and on about how he can run it through the wash, and kept saying "well do you guys want to drive it or not?" with an terrible attitude. He couldn't understand that we were furious with the dealership and thought the situation was funny.I still wanted to drive it so I can at least know what a bad $70k version of this car drives like. I get into the car, and it now has close to 9k miles on it. ONLINE IT SAID 2k miles!! And they still want exactly the same price for it, as if it had 2k miles on it.I will never be coming back to this dealership or doing business with them, and I strongly suggest everybody stay away from Andrew and the rest of this group of clowns that works here.

bsims517

11 de ago. de 2014

Will tell you they can do the deal knowing your situation only to call for the car back and call you the liar. I was co-signing for my partner who has a valid license. I only have an ID but do have another car financed in my name. Neal Seedane knew all of this information and still put us in a car then proceeded to ask why I didn't tell him I didn't have a valid license. This information was discussed at his desk as well as on the test drive when my partner was driving the car we had to return 2 days later. He knew this from the beginning and still let us leave with the car. Never again will I return to this dealer.

BForss

2 de jul. de 2014

This was our third visit to this dealership in the past 6 years, and our second purchase of a used vehicle. Customer service on all visits has been excellent! They listened carefully to our needs and did their best to find a vehicle that matched the need without pressure or lengthy waits. Andrew was a joy to work with, and even though we did not intend to purchase a vehicle that day, he was able to find exactly what we needed at a price we could afford. Each person we dealt with throughout the purchasing process was friendly, thoughtful, and knowledgeable in their area of business. We would definitely come back again when we need another vehicle, and can heartily recommend this dealership to anyone wanting quality customer service and folks willing to go the extra mile to find you what you need. Good job, team Tempe Dodge!

boogie1312

30 de jun. de 2014

Andrew did a fantastic job. He answered all of my question, stayed in touch and got me the deal I was looking for. Great Experiencr

Kris Jones

30 de jun. de 2014

Overall my experience with this dealership was fantastic I like how they treated me customer service was great They got me into a brand new car Andrew and William help me with the car and they were very professio nal I recommend people who are looking for a trade to go to this Dealership You will not be disappointed and you will not regret it

kxwhipple13

30 de jun. de 2014

Andrew Caccia - my salesman, did a great job. Answered all my questions, was fast to respond and helped me find the right vehicle. All were professional and helpful.

JohnWilsonJr

30 de jun. de 2014

Andrew was most helpful with understanding the features and gizmos on the Jeep I ended up purchasing. Working with finance to secure the terms was also a good experience.

aliciaschachter

29 de jun. de 2014

My wife and I left a long hand written not with the Tempe Dodge Jeep Kia dealership, please refer to this review in place of a review here.Great experience!!

WKRPAZ2014

26 de may. de 2014

Paul was very nice to us and didn't push us on anything we didn't want. He took his time and show us how everything works in the Jeep. He treated as a friend.

unamaria

23 de may. de 2014

We were greeted by two smiling receptionists, were offered water, and advised that help was on its way. We didn't wait long and were introduced to Paul Eggers. He is as customer friendly as they come. Not only is he courteous and easy to speak with, his knowledge of Chrysler products reflects his number of years in the automotive industry. We were considering the Dodge Avenger. Paul gave us easy to understand information about the vehicle, and the facts he provided were easy to verify. He gained our trust by not bombarding us with useless information or saying that this was a one day deal that would expire when you walk out the front door. We ended up buying from Hyundai. However this was due to financial details on our end. Paul Eggers made our automotive buying experience a positive one. Bottom line: Knowledgeable and courteous sales person, provided correct and useful information. Great customer service from the staff and manager. Going back? Yes. And I'll be asking for Paul Eggers!

jjcastillo

14 de abr. de 2014

Paul was great as his job. He asked out needs and what we required. He took us the the vehicle the very 1st time. He open the van and went straight away showing us all the details we required in a new van and also stuff we had not idea it came with. He then showed us others and explained why he show us the 1st one and that others had other bells and whistles that we did not need. I recommend Paul to all interested in a new vehicle.

Torreyreinke

13 de abr. de 2014

This is the second car have purchased within the last 6 months with Andrew at Tempe Dodge. The first car was easy and fast!! Andrew is a pro and makes things easy and painless. We just recently bought a Laramie Ram 4x4 that is an awesome truck! Long story short, we noticed something that was really bothering me on the truck that most people might not consider a big deal. Andrew introduced me to Scott, he looked at it for about 2 seconds and said " you're right". Scott then proceeded to handle the issue immediately!! Let me tell you I thought I was going to get the run around and I was dead wrong. These guys at Tempe Dodge are Legit and have earned my whole families loyalty. Thank You Andrew and Scott!! You guys Rock!

Quicksand

8 de abr. de 2014

My husband and I usually put off vehicle shopping because it's usually such a painful process. Fortunately, we went to the Tempe Chrysler Dodge Jeep Ram dealership after checking out six or more others. We got prompt service when entering the showroom and were assigned Paul Egger as our sales specialist. We could tell right away that he understood we had already done our homework, knew what we wanted and for what price. He also knew that being senior citizens, we'd probably done a lot of car shopping before. He was aggressive when he needed to be but knew when we weren't going to budge and moved the process along. He was also able to answer a number of questions that we had about the vehicle (which wasn't the case at other dealerships). Overall, it was one of our best car shopping experiences. We would definitely recommend Tempe Chrysler Dodge Jeep Ram dealership and Paul Egger to anyone we know who wants to buy a new vehicle.

amacias

1 de abr. de 2014

Negative stars if I could! This place is your typical high pressure / lying tactics. DO NOT BELIEVE THEIR ONLINE PRICING! They list cars with rebates most people dont qualify for. I went in to learn about the challenger because I was thinking of buying a Camaro. I had never test drove a challenger and wanted to compare. I fell in love with the 100 year anniversary edition and tried to work out a deal. Downpayment and the monthly were out of my budget so I had to walk. This is were it gets pretty funny. Sales associate (Scott) tells me that the deal they are offering is only good today. If I walk then its not good tomorrow. Im not sure where in sales training, threatening a customer is a positive tactic. I tell him so be it and I walk. I go back the next day because I really did love the car however I had done some homework. The price of the car was 5k less on their website than what they offered me on my lease deal, furthermore they didnt mention any of the lease incentives on dodge.com. I go in and the place is a mad house. Probably because they keep telling people that the deals are only good by the end of the month, it was March 31st. They are so busy that no one can help me. Scott is with another customer so he brings over his "Manager". The manager tells me that its my lucky day because they will honor the deal from yesterday! Once I tell him all the info I have and the incentives they didnt offer, he changed his attitude very quickly. Basically told me I dont qualify for those. That this was the best they could do. Before going I had spoken to someone at Autonation dodge and they had told me they may be able to get the car at Tempe Dodge. I told the manager that due to their awful service and the awful experience I was going to go to another dealer to see if they can get me that car. He tells me "Well Im not going to give that car up". Not sure what world this dealership lives in, but I cant imagine forcing customers to buy cars works very well. The whole time all they kept saying was how much money they were losing on the deal they offered me and that they needed the sale because they were so far from hitting their goals. Im sure most of that were lies. I walked out from there and headed to Autonation since Ive heard they have much better service. They couldnt get me the exact car I wanted but we did find one that worked. They even went to York Dodge to get it. I got the same 100 year anniversary Challenger for 2k less down and $100 less on my monthly payment. Run from this place as fast as you can. What a joke.

kiriakos

26 de mar. de 2014

Love everything the you guys had to offer. EVERYONE was so helpful and informative. I especially enjoyed working with Paul egger From beginning to end. I appreciate the time and energy he spent with us. Also a guy named nick I think he was in customer service. He was so helpful and just a good person.

mccoy4466

26 de mar. de 2014

I had filled out the Jeep survey that was sent to me by this dealership and I was somewhat over zealous on my review. I feel with the follow up I received by the sales team noted that I was wrong. I had some issues that I communicated to them and when I arrived at Tempe Dodge I was met with an attitude that had complete enthusiasm by the the staff. They provided us with a total solution. I can only apologize to this team and let they them know that when it comes to buy my "Third Jeep" Tempe Dodge will be my choice of dealearships and hopefully the same staff that DID provide great service.

dwormuth

11 de mar. de 2014

We wanted a new truck and Jerry Rush took care of us and listened to what we wanted and gave us everything and more than we asked for. It was very easy to work with him and he had everything done by the time we got there. I have bought from him before and he is always the same with my car. I am always so pleased with what we buy from him. I feel Tempe Dodge worked with us and was very honest. Jerry is very honest and has alot of integrity and it is nice to work with someone like that

GeorgeDumont

9 de mar. de 2014

Easy to work with, Andrew Harper worked hard to locate the jeep I wanted. The price was fair and he even drove one hundred miles to pick me up!

bharris19

2 de mar. de 2014

We went to this dealership to specifically look at the Jeep Cherokee and the Dodge Journey. We are wanting to expand our family and needing something with more room and better gas mileage than the car we currently own. Paul Egger greeted us as soon as we parked in front of the dealership. He was very friendly and treated us like human beings (I'm in my 20's and my husband is in his 30's, so it's hard to find people that take us seriously sometimes). Anyway, we told Paul about the two types of SUV's we were interested in and he opened up right away with information regarding both vehicles. He let us test drive the Jeep Cherokee first and he was very honest and said he thought we might like the Journey better because of the room and since we are wanting to expand, it will allow us to keep that car for much longer than a Cherokee depending on how big we want our family to grow. Next, we test drove the Dodge Journey. Right away, we noticed how much space it had with the 7 seats and the amount of room the back had when you laid down the third row of seats. Paul listened to our wants/needs and only offered advice and information regarding our situation. He was not pushy and was very patient with us while we made our decision. Overall, his friendliness kept us at the dealership and ultimately made us want to go ahead and purchase the Dodge Journey right away. This is the first time we haven't felt rushed into a car in all the times we have been to dealerships both big and small. Paul is definitely an asset and he's great for those buyers that are nervous or weary about buying a new car.

audioarf

8 de feb. de 2014

Excellent knowledge of the car market. We gave Dave a few parameters and he found the perfect car for us. Excellent customer service, very friendly, and clean place of business! Highly recommended!

jdn85042

26 de ene. de 2014

Jarvis treated me like family, one of the best encounters I've experienced and educated me on the importance of obtaining and maintaining good credit.

SierraJ

22 de ene. de 2014

SHADDY, SHADDY,SHADDY!!!!I saw a car on the internet that I went in for. When I got there nobody seemed to know anything about it. I found it myself but decided against it. Within a few minutes I found another one, drove it and was ready to go! Once I got. in to the office it turned into the sleetzy car buying experience that I thought was in the last!!Once we went back and forth on the price of my trade in I asked them if they were sure that was the best they could do? The game went on and I received a 20 minute dissertation about auction price , supply and demand . Yada, yada!! I finally agreed on. a price then asked him about the 1000k trade in bonus. He fumbled and stammered all over himself and finally said well that's included. REALLY??? You never mentioned it and it was not in your explanation of the number!! If your not going to honor it why advertise it??? SHADDY!!!!!!The other thing that really bothered me was how they treated my sales lady! They were very disrespectful toward her several times!!! Total jerks!!I BUY A CAR EVERY TWO OR THREE YEARS NEVER AGAIN FROM TEMPE DODGE!!!!!!

Maria Martinez

18 de ene. de 2014

Jarvis Newman excellent customer service he's the gentlemen that helped me. He was very nice and kind. Very clean facilities, I would definitely recommend friends, family and co workers to Tempe dodge, and to ask for Jarvis Newman

JulieTraylor45

11 de ene. de 2014

My experience with the Dealership was great experience. I will refer my family and friends to Jervis Newman. The paper work was explained to me in detail. My next car will be purchased with Tempe Dodge

Chandlerblueyes

4 de ene. de 2014

Jarvis was a big help with explaining the entire process from start to finish. He was a big help with getting credit approval for someone who has had some credit issues.

cactusrn

29 de dic. de 2013

Jarvis was extremely informative, patient and helpful. He listened to exactly what i wanted and we found the car. He is awesome and I would tell anyone to go see him

AngelainAZ

17 de dic. de 2013

I was referred to this dealership and to Jarvis from a previous customer that had a phenomenal experience with there vehicle purchase. I was in search of a new or used Kia Optima. Jarvis Newman was very friendly, knowledgeable, experienced and humorous throughout my visit. It was a great, non stressful experience. I left home a new owner of a Kia Optima. And a very satisfied customer. I will definitely refer to friends and family looking to buy a new car.

flower20

9 de dic. de 2013

GREAT GREAT GREAT experience is what we had at TEMPE DODGE JEEP. After a not so nice experience with another dealership. When we first met Jim and explained what we were looking for he assured us he could help us find just the car. He knew all about our vehicle answered all our questions and introduced us to William Collins and Scott Mckenzie. We cannot say enough good about them. We felt like family and they came through for us with our 2014 Jeep Cherokee just the way we wanted it. We would highly recommend these gentlemen and the dealership in the future. We look forward to bringing our vehicle in for service to this dealership. THANK YOU again Jim, William and Scott you were and are the best! We really LOVE OUR JEEP CHEROKEE!

raeanntorres

4 de dic. de 2013

I thought with my little to no credit it would be impossible for me to walk out with a new car, Jarvis Newman helped me through the steps of financing my first vehicle, getting me in a vehicle that fits my everyday needs. Id recommend going to see Jarvis at Tempe dodge with his determination I was able to get financed.

MG50

17 de nov. de 2013

BEWARE!We purchased a new Laramie truck from Tempe Dodge. They had to dealer trade with Donovan Dodge in Sierra Vista to get the truck in. A few days after delivery we had the truck detailed and the detailer pointed out hail and glass damage and areas that had been repainted. We demanded that Tempe take the truck back and replace it with a new undamaged one. They refused! We had (3) independent collision centers inspect the truck and all three written inspevction reports concluded that there were areas that had been repainted. Still Tempe Dodge refused to rectify the problem. Clearly this is a dealership without any morals. Once they get your money don't expect any fair treatment from them. We're trading the truck with a Ford dealer and would never, ever consider doing business with Tempe Dodge again.

cjones2004east

7 de nov. de 2013

I thought, with my situation, that a new car was out of my reach. Jarvis really worked hard to make sure I drove away with a car to call my own. He said he'd do everything he could and he did just that and then some. He did his research, spoke to lenders, and by the end of the day (upon returning the very next day), I had keys to a 2012 Nissan Sentra. I was so happy, I cried on a few different occasions. Thank God for Jarvis because without his hard work and determination to get me into my own car, I don't know where I'd be. If you need a quality vehicle, go see Jarvis at Tempe Dodge!

DebiBAZ

5 de oct. de 2013

I had been browsing purchasing vehicles for a week. I came to Tempe Chrysler Dodge at a recommendation to meet with Curt Lauwers. Working with Curt was the best experience I'd ever had at a car Dealership. He had a vehicle that he thought I would like ready when we met at our appointment. We browsed several vehicles he knew the inventory and pros and cons extremly well. I ended up purchasing the car after a couple of hours from Curt when I originally intended to browse more all weekend. Dave Zinkel then helped with the financing and was able to provide a good loan. He went thorugh detail and ensured I understood what I was buying and the benefits. I had my elderly mother with me, and they treated her very well also answering all her questions. I feel I was treated extremely well, respectful, never pressured and will recommend working with Curt and Dave Zinkel to all my friends. I can't say this for all your staff, when I come in I am stalked by the sales floor sales guys. Dave and Curt are a cut above the rest and the only people I'll be buying my next car from.

LelaG

4 de oct. de 2013

Since moving to AZ 2 years ago, this has been my go-to dealership for service repairs. My Jeep is 6 years old and I have gone to many dealerships in the past, but Tempe Jeep exudes customer service. From the time saving online appointment system to the quality of work I have received, it has been a pleasant experience overall. I especially appreciate the designated service advisor model - when I arrive, it seems as if he remembers me and my vehicle and I don't have to spend time explaining historical issues/sservice. They have provided (in my opinion) honest recommendations of what maintainence and repairs my vehicle has needed and prices are very fair. They clearly explain what the did, why and how it will enhance the performance of my vehicle...It's nice to see this level of service. Thank you!

kramer9

23 de sep. de 2013

My wife and I visited the Dodge Tempe Dealership looking at the Dodge Darts.The salesperson who worked with us was Bob O. Bob walked over the lot showing us what they currently had in stock. I wanted the car in black and had other requirements that needed to be part of the vehicle. Bob was able to locate the Dodge Dart SXT that I wanted which was at another Dodge dealership. Bob was able to get the car to the Tempe Dealership that afternoon. We found Bob professional and sincere and easy to do business with. There was one issue with the car that Bob is going out of his way to correct so I am 100 % satisfied with my purchase.

sazthomas

11 de sep. de 2013

We went there looking at new trucks (since ours was over 12 years old), and told the salesman exactly what we were looking for $ our budget. Tempe Dodge went above & beyond to get us an even better truck than we expected. The credit department even helped us with several options for financing. A few months later, we took the truck in for it's 1st oil change. A little miscommunication at first, but they we courtesy & very helped. Even updated us about specials they were having for our advantaged. We would recommend Tempe Dodge!!

jls569

11 de sep. de 2013

i have bought well over 10 new cars in my lifetime and this was by far the best experience I have ever had! My salesman Bobby Ortega was fantastic and really went to bat for me, we got the whole deal done in about an hour! Everyone from the Sales Manager to Finance really made sure I was taken care of and I would recommend them to any one looking for a vehilce!

Ted1AZ

8 de sep. de 2013

First of all, I rarely respond to these rating services but I felt this dealership earned it.Very pleasantly surprised with my experience there. I had little time to shop for a vehicle so I picked the few closest dealers near me. Dealt with Chris Daniels who patiently spent time helping me find me find a specific Jeep Grand Cherokee I was looking for as a raging monsoon storm was rolling in! He understood my time constraint and didn't give me the runaround. After my dealer visits I called him back the next morning and told him I liked his style and I would come down to visit him again with the stipulation that we had to come to terms within 20 minutes or I would need to move on as I had absolutely no time to spare that morning. I am happy to report that they looked at my trade and I was able to come to terms with Chris and his Sales Manager in 15 minutes and get on with the process of financing etc. Also, I was pleased that Michelle in the Finance department was able to secure me an exceptional interest rate based on my good credit rating.It's easy to give good ratings when everything goes well. The real test is if you have a service issue. I did have one small minor service issue I discovered after I took possession of the vehicle. The Service Dept was closed for the weekend so called the Service Mgr (Mike Purtle) Monday and left him a msg hoping to at least get a call back by the end of the day. Surprisingly, he returned my call within 30 minutes. He instantly picked up on my needs and told me specifically how they would resolve it. Very impressed.As a business owner, I picked up on something else I think is incredible at this dealership. Both Mike in Service and Michelle in the Finance dept have each been at the dealership for over 15 years. Where else do you find that? This dealership will get future business from me and I won't hesitate to refer others to them. Thanks again to their team and the great service they gave me!

KeshiaWare

5 de sep. de 2013

MY CREDIT IS NOT SO WELL, AND I THOUGHT I WILL NEVER FIND A CAR. WELL NOT UNTIL I CAME ACROSS JARVIS. HE WAS AWESOME. HE TOOK THE BAD CREDIT THAT I HAVE AND TURNED IT AROUND. HE MADE ME LOOK LIKE I HAD GREAT CREDIT TO THE LENDERS AND GOT ME INTO A CAR. HE IS GREAT!! AND I WANT TO THANK GOD FOR BEING ABLE TO WORK WITH HIM. KESHIA WARE

azceodad11

6 de ago. de 2013

I am always hopeful of a very real experience when it comes to serious shopping for anything. I don't buy cars often, and I take care of them, but want to make those rare decisions count. We enjoyed great, direct and honest service from Tempe Dodge from beginning to end. I think it's important to mention that I've actually been to 2 other Dodge dealers in Arizona, and not been impressed. These guys at Tempe Dodge had solid inventory and the sales rep, Bobby Ortega, had a good knowledge base and very easy to work with. When I asked deeper questions that he didn't have at the ready, he did his homework and researched answers for me - not always what I wanted to hear, but legit answers. I'm not a big fan of giant cheerleading rants for anything, but I am blown away at how well these guys took care of me. The sales rep, financing (get the built in security system IMO), and even service. For example, it's a mere $150 if you want tint. That pricing is insane. I kept wondering who was going to jump from around the corner and telling me about hidden costs, but it never happened,I strongly recommend these guys, and look forward to coming back soon for my next car. The inventory and the service is excellent.-ejo

genesparks

15 de jul. de 2013

I recently worked with John Nichols at Tempe Jeep to purchase a 2014 Jeep Grand Cherokee Limited. My experience was excellent. John helped with all aspects of finding the right car for me. I highly recommend John and this dealership.

MrOPZ

14 de jun. de 2013

I usually come to this dealership to buy all my Mopar parts because they always have what I need in stock as I generally do my own repairs. I had no intention of purchasing a vehicle on this particular trip, but they had some eye catching deals that I decided to look further into. The next day I returned for a test drive and found that I could not pass by this awesome deal on a used Cadillac.The staff was very courteous and patient. My sales specialist Chris Daniels was suppose to go home at 4:30pm but stayed till closing time to wrap up my purchase. I am very satisfied with my purchase and will consider this dealership first for my next new car purchase.

kandDZ

4 de jun. de 2013

Sales representatives approach made the buying experience great no pressure and a willingness to help us find the perfect vehicle for us. After our new car purchase the sales person walked us through the new car features.

lauriewearne

25 de may. de 2013

Our experience at Tempe Dodge was great.The dealesrship itself is very comfortable and has a relaxed atmosphere. Barry Vogel was terrific. He did his best to make sure we got as close to our goal as possible. He was very pleasant, honest, and refreshingly amusing. He made our buying experience fun. The managers we worked with were also very pleasant and friendly. My husband and I will definitly recommend this dealership to our friends.

aweidner1

23 de may. de 2013

Our last 3 vehicles have been purchased at Tempe Dodge since the 1990's. We were well taken care of by sales associate Chris Daniels and our purchasing process went very smoothly. My wife and I were so pleased by our experience that I referred my daughter and son-in-law to Chris who also took great care of them and they purchased their new vehicle from Tempe Dodge and Chris as well.

JessicaC82

5 de may. de 2013

Bobby was very friendly and helpful. I went to the dealership with a specific car in mind. He found the exact one I was looking for. I only had to test drive 1 vehicle. My car buying experience was quick, easy and fun. I will be telling my friends to go see Bobby when they are looking to purchase a vehicle. I love my new 200!

msfender

2 de may. de 2013

Tempe Jeep was having a deal on Jeep Patriots. We called from Tucson asking if they would hold a specific color for us and they did. We weren't able to travel up to Tempe for another day. When we arrived, the car was all ready and sitting right in front of the store. Barry helped us through the entire process, making sure we got the best deal possible for the new car as well as for the trade in.

kahjbh

1 de may. de 2013

Curt Lauwers made car-buying fun! (I never thought I would say that buying a car could be fun!) He was knowledgeable and pleasant. He stayed focused on my needs as he helped me make decisions, but never did he pressure me on a decision. My time was very limited, and when Curt and Frank Cardela teamed up to get the paperwork done, they did it very quickly, and they made the closing process seem effortless. Thank you very much, Curt and Frank!

JWorleyAZ

17 de abr. de 2013

I visited Tempe Chrysler Dodge Jeep Ram looking for an economical sedan. I own a heavy duty pick-up truck and didn't want to continue to drive it around town for routine errands or trips to my office across the city. The sales team spent time with me reviewing my needs, looking at available models and working within the credit limitations I had. We found a Chrysler 200 that fit my budget, while not compromising the features I was looking for. I love this car so much that I'm running errands I would have delayed running in my truck, just because it's so fun to drive. Thanks to the entire Sales and Finance Teams for making this deal happen for me. I highly recommend this dealership.

chrisb4x4

11 de abr. de 2013

To say my experiance was "Great", isnt enough. This is a dealership that all others should dream to be like! Every single person I delt with, and came into contact with was splendid! To start with, Mark. He was the first person I talked to when I called. I told him what I was looking for, what price, and I had a trade. They didnt have the vehicle I wanted, but he assured me that they could get it. In the mean time, I came into the dealer to have them appraise my trade, and Mark took me on a test drive of a similar vehicle. The test drive was perfect. He gave me information about the vehicle as needed, rather than constantly blabbering about the vehicle, like most all others do when on a test drive. Mark is, bar none, the most classy sales man I have ever had the pleasure of meeting. Friendly, Fun, Relaxed, and informative. Now....I wanted a price of the vehicle I wanted. Time to gear up, and prepare for battle. Now, I meet Scott, AKA, Scooby. Game face on. He shows a price, and thats it. Wait.......where is the Nitrogen charge? Not there. What about the Desert Protection crap? Nope. Not there. What about the "Aditional-over-charge-because-you-look-like-a-sucker"? Nope!! NO HIDDEN CHARGES!! The price is the price! The only time the price changed, was when they found ways to make it benafit me. And the price went down. Enter James. Classy? YOU BET! Friendly? YUP! The deal was made, start to finish, in the middle of the dealership. No hidden rooms where they take you and beat you into paying for extra fees. Nope. In fact, I couldnt tell who was a Manager, Director, Owner, or Sales Person. All were the same, relaxed, and friendly attitude that made the whole experiance wonderfull! Financing was cake (Cant remember the name of the gentelman), but a class act as well! Ok....So...the deal is made. They wash the new Jeep, bring it around, and once again, THERES MARK!! YuP! He helped me transfer all my stuff from my trade, into the new Jeep! He helped me understand, and answered questions the whole time, as well as made sure I had a bottle of water, or OJ while I was there. After seeing the Jeep needed wheel locks, time for a trip to the parts Dept. There I met a gentelman named Ray (Raymond). This guy greeted me with a smile, got the parts I needed, shook my hand, and thanked me for the purchase of the parts, and the new Jeep, then handed me a nice Thank You Gift (If you want to know what it is, go buy a vehicle from these guys! :) ) Enter (I think Josh, and Matt?). 2 Employees that (Josh) helped install some handles, and make sure I understood features of the new vehicle, and set up the blutooth for me. Matt (I think its his name), is a nice young man who was checking out my new Jeep with me, and talking with me back and forth about it and my trade. VERY FRIENDLY! As I drove home, I couldnt stop thinking about how much of comfortable experiance I had. Not one employee at that dealership seemed to be anything but friendly. That shows somthing about the managment right there! If you are looking for a Dodge, Chrysler, Jeep, Kia, etc., there really isnt any reason to go to another place. If they dont have what you are looking for, they WILL get it. And the wait is well worth the treatment, and friendliness of the staff! WELL DONE YOU GUYS! I look forward to a long, happy relationship with your whole dealership! Thank you!

wfrendon

3 de abr. de 2013

Thank you to Jarvis and Maria for their help so my wife can get a magnificent vehicle, they make treat me with professionalism and respect. Thank you again!!

cstickle

31 de mar. de 2013

We were very satisfied with our experience with Jarvis. This is our second purchase from him and he is always very honest, helpful and make us feel very comfortable. We will always refer to him and also return back in the future.

jquesada747474

27 de mar. de 2013

Jarvis Newman is very in depth in explaining every detail in the car buying purchase. He was able to deliver the best rate from all the other dealers.

Pureifoy

21 de mar. de 2013

We gave them this ratings because they had great customer service, and waited on us in an effective and sufficient way. We had no concerns because they were taken care off and they were extremely patient with us, explaining ununderstandable situations to us excessively and clearly. God Bless them, Amen!

marvelousco

21 de mar. de 2013

I highly recommend working with Curt and the Tempe Dodge team Curt listened to our needs and found the perfect vehicle for us. The purchase experience was one of the best we have had in over 30 years!

rockymountain1

21 de mar. de 2013

It has been a long time since I've owned a car and I decided to visit the Tempe Dodge dealership. I had the absolute pleasure of working with Jarvis Newman from beginning to end. He explained everything to the point where I fully understood and worked with me to find a great car. I appreciated his honesty and all the help he provided. I would highly recommend him and the dealership for anyone looking to purchase a car.

JonRater2

18 de mar. de 2013

I appreciated working with Curt, who I found straightforward and helpful. He learned what I wanted and helped me acquire it. He provided information promptly when I asked for it and kept me informed when he had information useful to me. At the closing I greatly appreciated receiving no surprises and/or add-ons that dealers are disappointingly known for. If I am interested in a vehicle Curt represents in the future, I will call him first.

janiered

15 de mar. de 2013

I was very impressed with the knowledge, frienliness, and patience of our salesperson. He made our experience enjoyable and we left feeling as if all our needs were met.

ChristinaRucker

8 de mar. de 2013

My husband and I went to Tempe Dodge and dealt with Jarvis Newman. We have bought other cars in the past and the experience was not the most pleasant. But Jarvis made us feel welcome like we were family. When we are ready to purchase another vehicle, we will be looking up Jarvis at Tempe Dodge.

raystina

4 de mar. de 2013

I first spoke with mr. jarvis newman over the phone and his honesty and integrity is what made me follow up on my appointment. he was straight forward which is exactly what I was looking for in a dealer. He is truely an asset to your company and I will truely reccomend him to all my friends. my visit was quick and painless. Thank you Jarvis Newman.

Derrick0608

1 de mar. de 2013

I had been having trouble with my car, and knew that I would be in for at least $1300 in mechanic repairs, so after a decade of having the same car, and having wanted something with considerably more interior space, I went to Tempe Dodge / Kia on a whim, half serious, and somewhat on the fence about buying a new vehicle. I knew that if it wasn't time for a new car now, it would be very soon, and I already knew which car I had in mind: a 2013 Kia Soul. I read the reviews, and knew it was the right car for my needs both as a family man, and a musician; something that I could use to drive my family around safely and comfortably, drive clients around, and also be able to lug my guitars and amp around. That said, when I went to Tempe Dodge / Kia, I went with no commitment to myself to buy a vehicle. When I arrived, A silver 2013 Kia Soul was sitting there, and I was greeted by Barry just as I was gravitating toward the car. We took the car for a test drive, and I like how it felt as much as how it looked, so we discussed the price when we returned to the desk. It was a little higher than I had hoped to pay monthly, but Barry was an aggressive salesman, because in order to be a salesman, one must be aggressive. Mind you, I don't mean to say he was abrasive in his approach. He was more encouraging, in that he understood my trepidation, as with any potential car buyer, about making this commitment that will directly affect the next 10+ years of my life. He was knowledgeable about the vehicle in question, and was also understanding that, ultimately the final say in the decision wasn't mine, but my wife's, and he would respect that if she said no, that this would be the end of the transaction. As I said, I flew in on the breeze only half serious about buying the car, with no money to put down other than a trade-in that was barely worth the sum of it's parts, and my wife knew I would be in the market soon, but not as quickly as all this. Nonetheless, my wife gave me her blessing to proceed with the purchase, and I did so with more confidence, now that she was permitting me to proceed to Barry's side of the fence. Ultimately, would I have paid less for my vehicle? Yes. I don't know anyone who would say otherwise. But the key element that determined whether or not this was a good experience (aside from Barry helping me to set up my car, talk me through the features, and pair my phone to the on-board blue tooth) is simply that gut feeling you get when you are driving off the lot in your new car to which you just committed a chunk of your monthly salary for the next six years. I left that lot with peace of mind, the key element to a transaction well executed.

sjmartin1

25 de feb. de 2013

Barry went the extra mile to find the vehicle I wanted and worked very hard to get the price I wanted.Barry and the dealership rolled out the red carpet and made my vehicle purchase experience very pleasant.Two thumbs up !!

sswain

21 de feb. de 2013

Bought 2 vehicles from Curt. He is friendly, no pressure, straight forward. Quite a bit different than what I have seen elsewhere. A quick transaction.

Rbgarcia07

21 de feb. de 2013

My trip from California to Arizona to buy my Dodge over the summer to buy my first new car was something I will never forget. I was treated like a real person by Mr. Woolsey and the folks at Tempe Dodge. His honesty, understanding of hard work and fairness, and experience is still much appreciated. I hope to say thank you again someday when I return to buy my next Dodge. Thank you Warren.

Christysue

9 de feb. de 2013

I went to purchase a used van. Scott Purvis was the one that helped me. We very very impressed with his knowledge of the van's that we looked at. I had found a van on the internet that I wanted to look at. Scott was able to get me a great deal on a 2013 Dodge Grand Caravan. I would recommend Scott and this dealership to all my friends and family. Another great point, is that Scott did not pressure me into anything that I did not want.

phillipkusner

8 de feb. de 2013

Mr Collins was very helpful on the phone this morning and pleasant to work with. He answered all of my questions and had my name on the company computer and the vehicles we were interested looking at located and available for us. Mr Recardo was very respectful and was very knowledgeable about the minivans we wanted to look at. Very nice working with this salesman. I was pleased with our whole experience working with this dealership.

DSJLW52

8 de feb. de 2013

We purchased a new Laramie Ram truck that Tempe Dodge dealer traded for. The truck had pre-existing damage which Tempe Dodge acknowledged the damage but refuses to assume responsibility and rectify the problem.

Scojab

4 de feb. de 2013

Overall...James Duet made the experience wonderful and we're now very happy to own a Dodge vehicle. He was very friendly and took care of all of our concerns

jodeeschober

28 de ene. de 2013

My experience with Justin Bean was top rated. Very friendly, polite and knowledgeable. Pleasure to work with and would highly recommend to anyone interested in purchasing a vehicle.

ChrisSutton

27 de ene. de 2013

Brent Bush was our salesperson. In my 40 years of buying vehicles, this was the best experience I ever had. He listened to all my needs and sold me the perfect vehicle. I will recommend him and this dealership to all my family and friends.Sincerely,C Sutton

norman.j.williams.79

24 de ene. de 2013

My experience at this dealership at first seemed like a waste of time but the sales team and the service rep Roy really made me feel at ease on everything that they did for me and in the future I will tell my friends about this place thank you very much.

william cummins

23 de ene. de 2013

i am very happy with my new used caravan i was turned down at 4 dealerships be fore i came to tempe dodge and jarvis helped me find the van i neededi needed a van so that i could get in and out with only one leg and he did not try to sell me some other car that i did not want he found yhe one i asked for and made me a good deal on a good van thank you jarvis

RobertKlein

22 de ene. de 2013

Curt was very patience with us and didn't push anything that we didn't want. Explain the deal process with Costco Auto Buying Program and explain other questions very well. Would recommend this salesman to my friends.

fatrask

18 de ene. de 2013

Jarvis in the 'finance department' went above and beyound to get us a loan, and to explain what we need to do to help fix our credit score. He was to the point yet kind, he didn't talk down to us or be little us becase our credit was not to good. He moved me to take steps to fix it. He did get us a car , much better then we thought we could get. Thank You Jarvis and his department.Frank Trask

edmtsn

15 de ene. de 2013

I was impressed. Just the right balance. The overall facility was very nice, but Stacey made it that much more nicer.She knows her stuff, and she knows how to talk to people "down to earth". You feel like you are talking to another person, not a sales person. Never felt pressured. Felt comfortable, and I don't normally do that at a car dealership.

tkkeating

14 de ene. de 2013

People at the dealership where very nice and the overall business was not out to get whatever money they can by placing unexceptable cost. I would recommend them to a friend.

lfaleatua

12 de ene. de 2013

Jarvis was extremely personable and friendly. He walked me through the entire buying process and even gave me tips on how to improve my credit for future buying services. I came to the dealership for a car, and left with one, but more importantly, I left with a new friend and a brighter future.

ss2010

12 de ene. de 2013

Curt Was a great salesman and made my car buying experience quick and easy. He was helpful and I'm very happy with my new car.

ricky.murrietta

8 de ene. de 2013

Right from the beginning I could tell that Jarvis was out for my welfare not just the sale. He sat down with me a really listened to my needs. We found the right truck for me and I am extremly satisfied with my results. Thanks Jarvis I will come to you next time we need a vehicle.

almo18

8 de ene. de 2013

Gene Pridemore was a great salesperson and really helped us. This is the third vehicle we have bought from Tempe Dodge. Great Service. Thank you.

Robinstephen

3 de ene. de 2013

Rob Defenderfer helped us find the car we were looking for. He was very friendly and very helpful. We had a hard time deciding which one we wanted and came back another day, but Rob was not pushy and let us look at and test drive the cars we wanted to. He told us all about each car and showed us the features. When we finally decided ,he made buying a car a snap. When we went in the room to drive the car home we had a question about something. He showed us how to set some programing on our car and was very helpful. He was in no hurry and was not trying to rush us out the door. Thanks for being the Top Best, Rob! You get a 5 Star!

mdearie

3 de ene. de 2013

I visited Tempe Dodge on 3 occassions to search for a new Jeep. Although I had my heart set on a Grande Cherokee I soon learned it was a little more than I wanted to spend on a new car so I opted for a Jeep Liberty. I was specifically looking for a 2012 model of car. I first contacted Rob via Internet. After one visit to the dealership I was definitely sure he would have my business. He was friendly and respectful. He did a great job explaining pricing and what type of incentives we would be eligible for. I will admit I did a lot of research with other dealers but Rob's friendly and non-pushy attitude brought me back to the Tempe dealership. Finally on our 3rd visit I decided on the Liberty. My husband and I were the last people to purchase on New Year's Eve. Even though Rob had to go searching for the car and then change out the dead battery, he still kept a great attitude. We left the dealership at 9PM. He was still as patient and friendly as when we first stepped onto the showroom floor. The experience was great and I would encourage anyone looking for a car to ask for Rob.

Al & Norma R.

31 de dic. de 2012

After reviewing several dealers online, I chose Tempe Dodge to try to deal with. Rob Defenderfer had some great reviews online so I thought I would give him a chance. I'm not fond of the games some dealers play and hoped to avoid the run-around. Rob was very easy to deal with and not "pushy" to try to sell us something we did not want. Rob explained the deals in the dealer ad and showed us the vehicles we were interested in. We decided on a new 2012 Dodge Grand Caravan sxt. The vehicle was great for us and the deal was easy to work out. There was a good selection of vehicles and we were allowed the time to look around as long as we liked. We only dealt with Rob and then the finance person to sign the papers. Finance was also easy to deal with and did not "push" us into anything we did not want. We are very pleased with our purchase and the way the sale went. We will return to Rob when our family needs another vehicle. I wish all sales people were as easy to deal with as Rob. If you need a car that They sell through Tempe Dodge, ask for Rob Defenderfer and you will be treated with respect and your experience will be a good one. This is our second Caravan sxt, they are a great family minivan with the best storage system available than all the others out there. Can't wait for some fun family road trips!

whittleton4469

30 de dic. de 2012

Rob was friendly, courteous, knowledgeable and met us promptly as arranged. Even though we were aware there would be fewer choices we ended up with the perfect truck. The office staff was very efficient and we spent less than half the time buying this truck then the last one. Thank you for the low stress experience and of course the dependable Dodge product!Kathy & Charlie Whittleton

cstickle

27 de dic. de 2012

Jarvis was very professional yet personable and made our whole family feel comfortable and important. We thoroughly enjoyed working with him and will not be buying any cars in the future from anyone else.

patpat

17 de dic. de 2012

My husband and I were very pleased with the customer service we received from Albert Thomas. What we appreciated most was that he did not play the usual car salesman "games." We gave high ratings in all areas of the review because we were very satisfied with the customer service experience, finance process, and car value. We will definitely refer our friends and family to Albert.

jillandfordd

16 de dic. de 2012

My husband and I were very satisfied with our buying experience at Tempe Dodge. We worked with Rob Defenderfer who was very friendly and made us feel very comfortable. What I really loved was that he was not "pushy" and showed us exactly what we were looking for and stayed within our price range. I loved the fact that we didn't feel pressured. He helped us choose a vehicle that was perfect for our family and situation. We ended up purchasing a 2012 Dodge Caravan and are very happy with our decision. Thank you for making this a great experience. We WILL be recommending your dealership, and Rob, to others!

peeJ yM

16 de dic. de 2012

I started out with a different jeep dealership and the experience did not go well. I then went to Tempe Jeep and spoke to Mr Lauwers. The entire process was smooth and I bought the Jeep I was looking for. Great experience.

cephillipsjr

15 de dic. de 2012

It was the best car buying experience ever I ever had. Jarvis made it fun to buy a car. I would do it again just for the experience.

zcobian

11 de dic. de 2012

Barry was very friendly and helpful from the start. He did everything he could to make sure we got a deal we were comfortable with and that our car buying experience was the best it could be.

vrpayton14

8 de dic. de 2012

As a first time car buyer I felt comfortable w/my salesman Jarvis N. I'm pleased and ecstatic w/my car. Best dealership experience 5 stars

Vkm0413

6 de dic. de 2012

My husband and I were searching for a used car that was an upgrade from a mustang because we have a new addition to our family. We both have bad credit and knew that buying a car was going to be a challenge. We met with Jarvis and he assured us he would take care of us. It was nice to deal with a person that was understanding of our needs rather then just trying to sell us any kind of car. He was very honest and up front in regards to what he could do to help us. We purchased a Nissan rogue and are very pleased. We will definitely tell friends and family to only go to Jarvis for any car purchase.

In love with my Sportage

2 de dic. de 2012

Just purchased a 2013 Kia Sportage and couldn't be happier with the entire process. Dave Zinkel and Curt Lauwers took such great care of us. They found the exact car we wanted and got us a great price. Thanks to everybody over at Tempe Dodge/Kia. We will be sure to let our friends know about your dealership.

Paco01

1 de dic. de 2012

Rob was a great sales person and made my car buying experience very easy. Thanks for such a great experience. You guys are great and should be proud of your staff.

ssplinter1814

30 de nov. de 2012

Jarvis Newman did a fantastic job getting me a car when I didn't think it was even a possiblility. He was professional, courteous and effecent. He even got got a better intereste rate than what i was initially signed for. I highly recommend this dealer and Jarvis to anyone looking to buy a new or used vehicle.

m&bsmith

26 de nov. de 2012

The salesman was very patient and explained all the features on the vehicle we reviewed (& then purchased) as many times as my wife and I needed. Very kind and low-key - never felt pressured to do anything we didn't want. Price was very fair - business manager was also pleasant to deal with and very low-key. Buying a vehicle from this dealership was a very pleasant and satisfying experience.

jgrayson

25 de nov. de 2012

I'm so glad I was able to work with Jarvis. He was able to get me into a car that I Love! Thanks Jarvis!

dalenjenv

24 de nov. de 2012

We read great reviews about Tempe Dodge Kia before deciding on a dealership to buy from. When we arrived, we were greeted by Rob Defenderfer and proceeded on our journey to a great used car. Rob asked us what our parameters would be as far as type of vehicle, age of vehicle, price range, etc. We told him what we wanted and he showed us what we wanted, never tried to upsell us on anything and we never felt pressured to buy something we didn't want. In the end, we put Rob through his paces, finding exactly the vehicle we wanted out of about 10 that we looked at. We then worked with Darryl Pugh in the finance department and he was very nice, professional and answered all of our questions. It was a pleasure dealing with Tempe Dodge Kia in finding our 2012 Chrysler 200 LX. Thanks Rob, for being at our beck and call, for all the times we changed it up and said, "You know what, let's go look at that car. No, wait. I think we like that one instead." Rob handled everything with patience and professionalism. He made our buying experience so much better than we had expected. Thanks again!

raydole1

20 de nov. de 2012

Newman is honest and helpful in every way...He doesn't stop at one or two ways to help you get a car, he makes sure that he uses every sources available to help those who need a car, even if you have bad credit. I highly recommend him to everyone and anyone who is interested in finding a car. In my honest opinion, he should be promoted to a higher position within this company to train every workers to become a better costumer service represenative...Thanks again Jarvis Newman for your help, may you be forever blessed.

Peter Murphy

7 de nov. de 2012

A good experience - what more can you ask for?Barry did a great job. The team did a great job for us, many thanks gang :)

jhmille1

3 de nov. de 2012

Awesome, awesome experience. Mr. Newman was very sensitive to my needs. After sitting with me, he was able to show me around and assisted in selecting a car that seemed to be custom-made for me. Thank you so much.

crfpkb

3 de nov. de 2012

My name is Christina and I just recently purchased a vehicle from Tempe Dodge. I am very pleased with the service I received. My salesman, Jarvis Newman, was very friendly and never once pressured me. He was very down to earth and made the process smooth and hassle free. Not only am I pleased with the service but I love my car! Thank you Tempe Dodge!

Texas73

1 de nov. de 2012

Jarvis was very helpful and understanding of our current situation. We are truly greatful for all his help. Would recommend to others and know he will help them as well.

HDMATTICE

27 de oct. de 2012

I TOOK A CHEVY SILVERADO FOR A TEST DRIVE AND WAS REALLY UNSURE IF I WOULD BE LEAVING WITH IT, YET AFTER ALL WAS SAID AND DONE I WAS PREPARING TO DRIVE OFF IN THIS VEHICLE THAT I JUST RECEIVED A TEST DRIVE IN. THIS WAS ACTUALLY A VERY GOOD EXPERIENCE AND THE SALES MAN (JARVIS NEWMAN) WAS SO HELPFUL THAT HE MADE ME FEEL LIKE A PERSON SHOULD FEEL WHEN GOING/LEAVING A DEALERSHIP, HIS WAS VERY HELPFUL AND KNOWLEDGEABLE WHEN THE TIME COMES AGAIN THAT I MAY REQUIRE ANOTHER VEHICLE I SHALL RETURN AS WELL AS PASS ON TO FRIENDS ABOUT THE POSITIVE EXPERIENCE THAT I HAD.

DALKEROBERT

22 de oct. de 2012

TOOK A LITTLE DRIVE TO LOOK AT A USED CAR OR TRUCK NOT KNOWING I WOULD DRIVE AWAY IN ONE THAT SAME DAY, THE NICE MAN BY THE NAME OF JARVIS NEWMAN WAS SO HELPFUL THAT HE MADE ME FEEL LIKE A PERSON SHOULD FEEL WHEN GOING TO A DEALERSHIP, VERY HELPFUL AND THE MAN KNOWS HE STUFF ABOUT CARS AND TRUCK PLUS PRICING, IT WAS AN OVERALL EXCELLENT EXPERIENCE, I WILL COME BACK TO DO MORE BUSINESS AND I WILL REFER MY FRIENDS AND FAMILY TO TEMPE DODGE EXP TO DO BUSINESS WITH JARVIS WITH TEMPE DODGE, THANK YOU, ROBERT DALKE

svanvianen

17 de oct. de 2012

Justin was great to work with. He spent the time showing us all the details of the car. When we decided to order, he sat with us through the order process and helped navigate that process as well.When our car arrived, he even sent us a picture of our new car. He was patient, available for any questions and returned phone calls promptly.Thanks Justin for the great service!Ed and Shelly van Vianen

Jmatthews21

16 de oct. de 2012

Honest straight to the point. I desperately needed a car and I heard he was the man to go to.... I'm very satisfied I chose him.. Ive always had a Bad taste in my mouth about car salesmen he was different, he asked what I wanted and he was able to get it done.

gutierrez

15 de oct. de 2012

I recommend Jarvis Newman.We went in there just to see what we had to do to purchase a car,And we never thought that we would be walking out with the car we did..We have been car shopping for a awhile getting turned down left and right because of our credit,and after a few hours we walked out with a family vehicle that fits our three growing boys,and all of they're baseball equipment.We are still in shock that we came home with a Nice reliable vehicle..Thank you Jarvis Newman for seeing something that others didn't see in us....

Kerri A McCarthy

14 de oct. de 2012

I visited this dealership on October 13th to purchase a 2012 Jeep Grand Cherokee. Barry Vogel was a wonderful salesperson to work with. His customer service was wonderful, also her was very knowledgeable about the vehicle. Buying a car yesterday was easy and quick. I would absolutely recommend Barry & this dealership.

Dennis Lemon

9 de oct. de 2012

I am a retired engineer and Honeywell Corporate Quality Director. I have been going to Tempe Chrysler Dodge for over 12 years for service on my Dodge and Chrysler Mini Vans. Dave has been my service representative through out this period of time. He has been extremely helpful in assuring that my vehicles were properly maintained to ensure maximum performance and value retention. This is important to me as I characteristically put over a 100,000 miles on my vehicles and take them on long trips. I have complete confidence in his recommendations. I can always depend on getting quality work done in a very timely fashion!

pjmarizona

6 de oct. de 2012

Our credit was destroyed as a result of my wife's medical issues. For the first time in my life I was sitting down as a consumer with few options and what I felt like was a black cloud over me saying "no flipping way - we wouldn't lend you a library card let alone a car". Jarvis listened and showed me the facts and what it would take to get it done. He worked for me to make it happen within reason to my parameters and we got a great car, something I never thought we would be doing 3.5 years after a complete financial destruction. Thanks Jarvis and Tempe Dodge for making me feel human and worthy again.

Jenc3232

1 de oct. de 2012

Great place to buy a car! Jarvis was knowledgable and didn't pressure me to buy a car like most use car salesman. He was great help with financing options after a BK. All in all a great pleasure buying a car from him!

Jwmoore7

24 de sep. de 2012

Best new car buying experience I have ever had!!!! Curt was super!!!! Great price. Super fast. Super experience. Super knowledgeable! Curt found me the perfect Jeep, I was in and out in less than 3 hours including detailing.John w. Moore

makhwun

24 de sep. de 2012

The dealer jarvis Newman was friendly and helped myself and family out in an efficient and timely manner. The vehicle we have purchased from this dealership was a good condition vehicle and reasonably priced. my experience was a good one. Thanks dodge

Seandelong87

21 de sep. de 2012

I would recommend this dealership of my friends or family. I went into dealership to look into purchasing a used vehicle and knew already that my credit wasn't the greatest and their sales person Jarvis was the most helpful person I have ever spoken with at a dealership. If you're looking for a no hassle dealership that will be up front with you and won't even try to play games with you then this is the place to go to purchase a new or used vehicle. Jarvis Newman was the salesman that I had set up an appointment with and was very up front like I said, and even took the time to go over my credit report with me to show me exactly what the has look at when a dealership is trying to get you financed. The salesman told me he was going to help me out as if I was his "little brother" and he did exactly that, at every point of e sale I was treated just like if I was a family of his that we has trying to help get a car financed for. If I ever need to purchase a new used vehicle in the future and am still in Phoenix, AZ I guarantee I would be right back at their dealership to purchase another vehicle! Check them out and see for yourself...I hope that anyone that goes down to see them about a vehicle purchase has the same great experience I did when I purchased mine!

David Lyford

20 de sep. de 2012

I worked for Chrysler Corp at the Belvidere, Ill assembly plant for 25 years, moved to Sun Lakes, AZ 12 years ago. When looking for a dependable Chrysler dealer to service my Chrysler products, I was recommended by a Dodge Truck owner to only use Tempe Dodge. I have had all my service on my vehicles provided at Tempe Dodge for the last 12 years. David Stanley has been my service manager for these 12 years and I would recommend anyone looking for a dependable service manager to have Mr. Stanley take care of your vehicle service needs. You can trust him to only recommend the repairs needed to keep your vehicle in top condition. I feel very comfortable to have my wife get service there and know Mr. Stanley will take care of her vehicle service without having her get more done on her vehicle than is needed.David Lyford

jmohnach

18 de sep. de 2012

Even though the transaction was negoiated for a couple of days it retained a very professional level and the employees all meet the promised commitments.

csgarcia87

7 de sep. de 2012

I have been going to Tempe Dodge for 10 years now with my same advisor David Stanley,I trust no where else to go and David has been so accomodating for myself and husband with always getting me in to have my vehicles serviced, he understands since i live an hour away how it can be hard, he has even been so accomodating to put me in rental vehicles at last minute notices. I highly recommend to go now where else but Tempe Dodge.

SandiSolak

6 de sep. de 2012

I had a horrible experience with another dealership proior to coming to Tempe Dodge in the first of 2005. My service writer David Stanley was concerned with the problems I had been dealing with. David took care of these concerns and restored my faith in dealerships. It took only one visit with David and he knew me on sight from then on. David has been up front with all the repairs, services and prices before any service would be performed. David goes above and beyond his duty as a service provider. David puts my mind at ease with all the services at the dealership. Believe me, I have had problems from minor to major with my vehicle and David would assure me everytime I left that all was good with the vehicle. Because of David's honesty, integrity I will only bring my vehicles to Tempe Dodge. David you are the best of the best, I thank you from the bottom of my heart (and my husband thanks you too) for taking good care of me and my vehicle. Mike & Sandi Solak

CoopersS

4 de sep. de 2012

Bob and his associate explained very thoroughly the benefits of Dodge truck versus the others we were considering. He was encouraging when we told him we would be visiting the other dealers and was never pushy. After checking out the alternatives, we came back to Robert and to Tempe Dodge, which is where we have purchased 2 other new vehicles. Like this time, we have always felt as though we've been treated very fairly.

Jackiread

4 de sep. de 2012

I have been going to Tempe Dodge since 2004 for any service and repair work I have needed on any of my Dodge vehicles. I was fortunate enough to get David Stanley as my service advisor. David has always exceeded my expectations. I am very meticulious about my vehicles. I told David this the first time I met him. Never once have I had a scratch or ding in any of my vehicles after they have been in for service. David has always made me feel welcome when I come in for service. He is very respectful and up front with me. He always keeps me informed as to what is happening with my truck. He knows that I need my truck everyday for work. I am self employed. I feel that David will go out of his way for me to see that my service will get done as soon as possible. It always seems to be faster and sooner than I expected. Over the years I have converted several family and friends to the Dodge family. I always refer them to David for any of their service needs. Everyone has always had great things to say about him. I always feel very confident that only the things that need to be fixed will be fixed. Never once have I been taken advantage of. I really appreciate David!!!!!

CT2AZ2012

1 de sep. de 2012

I dealt with Rick from the internet sales department. Rick took his time to discuss the sale price of the vehicle I wanted over the period of a week. Rick was open about all fees and did not hesitate to give them as many other dealers were not doing. There was nothing to hide. Rick promised me a hassle free and friendly experience and that is what I received. Rick wants his customers to be assured 100% about their purchase. He insisted we drive the car, look over and make sure this was our choice. After picking a different color from the one we test drove, he recommended we drive the second choice. Rick also tried his best to get us in the payment range we budgeted, and he did, you as the consumer has to also do your part.My wife and I really enjoyed this experience. Chris (the final person we meet to sign the papers) was funny, and showed us the add-ons that were available, no pressure at all. Overall great experience in a good time frame (most of the time was me asking questions)

mina.lopez.31

31 de ago. de 2012

I have been coming to Tempe Dodge for almost 8 years. I actually purchased my vehicle on Labor Day 8 years ago so 8 years this coming weekend. I have gone through a few service advisors until I landed on David Stanley's desk (my car repair paperwork that is)! He had always been very responsive to my car's needs and has always told me what needs to be done on my vehicle and what could wait. David was very aware that I am a Single Parent with 3 boys and that I need my vehicle to run so I can get to work and to pick up my children from school. Even at times when I have been struggling through job changes and vehicle issues, he has always been fair, responsible and takes the time to explain what is going on with my car. I highly recommend Tempe Dodge and David Stanley for anyone that wants reliable and honest work done correctly and efficiently.Thank you David and Tempe Dodge!Mina Lopez & The Bartlett Boys

tomluman

30 de ago. de 2012

We located the car online and dealt with the Internet Sales Manager Rob. We arrived to drive the car and Rob was friendly and helpful. He told us that the car (a 2006 Sonata) had gone through a "50 Point Inspection" and that their dealership was known for not selling sub-par cars.We returned the next day to buy the car. During the sales process we were also convinced to spend an extra $1,200 on an extended warrantee. At one point Rob even told us a story of how the owner of the dealership always "did the right thing" and he relayed a story about a couple who had bought a car that didn't make it home, and the owner had "made it right".Less than 4 hours after getting our car home we noticed that it was leaking oil. I contacted Rob and left him a message. The following day I again contacted Rob and left a message. 3 days after purchasing the car I called Rob again and this time he answered. I asked if any of those "points" on the "50 point inspection" had included actually lifting the car up and looking underneath. He assured me that the car did not leak oil when it was at the dealership, which would imply that either I was lying about the car leaking oil or that I had somehow damaged the car. He reminded me that I had bought the warranty and that the deductible was only $100 and that if I needed a car while mine was being repaired they would be more than happy to rent one to me. No thanks. I'll get the car fixed elsewhere and stay far away from Tempe Dodge...

apong71

30 de ago. de 2012

I have been a customer of David Stanley & Tempe Dodge for 7 years now. David is an exceptional service man. When I come in for either regular maintenance or a repair, things are always done on time and at the quoted price. I appreciate David's style of service because he is very direct. Sadly, it has become increasingly hard to find direct people in service related industries these days, which is why I have trusted my second largest expenditure, my car, to David for over 7 years. He tells you what the problem is, what it should cost, and when he will get it done by, and, here is the important part, he stands by it and accomplishes it each time, every time. He doesn't attempt to sugar coat problems or get too technical to the point that the consumer (me) doesn't have a clue what he is talking about. It is always very business like, what needs to be done and why. Having a car serviced, lets face it, is not at the top of anyone's list of things they enjoy doing in their spare time. However, I look forward to seeing David for maintenance, his direct nature and friendly disposition even makes repairs (although no one likes when their car breaks down) as comfortable an experience as possible. But thanks to David's maintenance there have been very few repairs in over 7 years (knock on wood). In short, to me, David is not just a service man but a trusted advisor about the state of my vehicle. I would have a hard time trusting it to anyone else. He is friendly, direct, professional, & if he had a baby sitting service on the side I would let him watch my kids. We have had a good working relationship over the past 7 years and I look forward to many more.Andy Pongracz

Tonya S

29 de ago. de 2012

Jon Ladd really understood our needs as a family. We came in looking for a small SUV and he gently directed us toward a mini-van with much more room for us. Even though I've never considered myself a "mini-van mama," what he showed us really made sense and was the best fit for our family. He was able to get us a low mileage used vehicle at a very decent price. The process was relatively painless compared to other car buying experiences I have had in the past and the vehicle is a great vehicle for our family.I was also very impressed with their commitment to us after the sales process was officially over. After we had driven just a few miles from the lot we noticed there was something wrong with the brakes. Because it was late, we waited until the next day to call. They got us right in with an appointment at their service department, apologized for letting us drive off the lot with this known Dodge brake issue not having been dealt with, fixed the brakes as quickly as possible and didn't even ask for so much as a signature from me in exchange. I was so relieved that they didn't just say, "Hey, this was AS-IS," and send us on our way!

RichGreene

28 de ago. de 2012

I purchased a 2006 Chrysler 300C from a private party in February of 2009. It had about 30 days left on the warranty. I took it to the dealership for a minor warranty issue which was quickly reolved. David Stanley informed me of the opportunity to purchase a Life Time MAX warranty. I have been very satisfied with service.

Amyz3boyz

28 de ago. de 2012

David Stanley at Tempe Dodge has provided a decade of outstanding service to us. Although we did not purchase our "used" van from Tempe Dodge, we took it in to David for a complete check up before doing so. We were so impressed with his honesty we have kept coming back every time our Chrysler T&C or Dodge Grand Caravan needs service/repairs. He has provided excellent service, honesty in what repairs are required and timeliness in completing needed repairs. He has worked us in when repairs were an emergency and got us safely back on the road putting our minds at ease that the right repairs were completed. David is the Best!!!

rossnblanca

27 de ago. de 2012

My car broke down at 2am on a road-trip back to Texas. I hobbled into the Tempe Dealership the next morning and they were full with appointments. I was stuck - family in a hotel and no easy way to get home. The service Adviser (Jerry Fischer) was able to work my car into the days plan and fix the car. Mike Gardner isolated the problem (main bearing failure inside alternator). He had it changed out in 90 minutes. I was back on the road before lunch. Jerry could have said we're busy, go somewhere else - he didn't and that saved me lots of time and money in hotel bills. I have 17 years working in customer support for Boeing and I know how it's supposed to be - these guys saved the day - a great customer experience!

btangen

17 de ago. de 2012

Steve was freindly and we appreciated his honesty. We do not like high pressure sales, which was still present; however, Steve attempted explain the dealers views in an appropriate manner. He is also willing to be contacted for follow-up questions that may come up as we get used to our new Charger; instead of stepping away once the sale was closed.

fjalaghi

16 de ago. de 2012

Expect great service when dealing with David. Davids courtesy, professionalism, friendliness and honesty keep us coming back to Tempe Dodge. We have been working with David and your team of mechanics for about nine years and would never hesitate to call him for a service advice. He keeps us current on the necessary maintenance items. He is an excellent representative for your company and a pleasure to work with.

jimlatsch

15 de ago. de 2012

As far as buying a new truck it was one of the most stress free encounters I have ever had. Curt did a fantastic job getting me in and out in a timely manner and I would recommend him to anyone wanting to buy a new truck or car.Thank you Curt and Tempe Chrysler Dodge Jeep RamJames Latsch

Melishrndz

15 de ago. de 2012

Jarvis was very understanding of my needs and knowledgable about what to offer me. His genuine concern for mine and my daughters well being was taken into consideration and I greatly appreciate that and would recommend him to anyone!

rhearn13

14 de ago. de 2012

The care and attention to detail by David Stanley at Tempe Chrysler is the best. We have eight years experience with David and this organization. He has always paid attention to necessary maintenance in a timely fashion to keep us safe on the road. David's friendliness, honesty, and professionalism makes visiting Tempe Chrysler a happy occasion, making us extremely satisfied customers. We very much appreciate David. He is a great ambassador for Tempe Chrysler.

annaclovett

13 de ago. de 2012

Jarvis really took care of us and made our experience with buying our car great. He listened to us and really helped. He wasn't too pushy, and yet helped us get a great price with our credit issues. I would definitely recommend Tempe Dodge to others in the future.

mkellis2

13 de ago. de 2012

Justin Bean was fantastic! From the start, he was polite, not pushy, and really gave me the time to look around. He promptly introduced himself and got my name and my Mom's name and called us by our names the entire time. When I told him the types of vehicles I was looking at in comparison to the Jeep Liberty, he didn't bad mouth them, but gave me some of their differences. Neither one was better or worse, but instead he stuck to giving me the information so that I could make an informed decision. I had done quite a bit of research going in, and Justin was great about asking what I knew first, instead of info dumping and assuming I needed to be sold on a type of car. I was very impressed with his desire to give me the best deal with the car price first, without asking me about the trade-in or money down. This showed me that he wasn't in it to try and haggle a price. It was about paying a fair price for what the car was worth (novel concept)! After I took the Liberty for a test drive, we came back and went through the numbers. Since I spent the morning at another dealership, I wanted to take some time over lunch and really think about which car would fit my needs. The manager came over and offered for me to take the Liberty for a drive to my lunch destination to really get some more time with it to see if it's what I wanted. WOW! Lastly, when I made the final decision to become a proud owner of a new Jeep Liberty, Justin took the time to walk me through all the features of the car, set up my bluetooth for my ipod, and made sure I was ready to go off the lot without any other questions. EXCELLENT SERVICE!!!!

katpawe21

12 de ago. de 2012

Steve was wonderful. I needed another car so that my 18 year son would be able to get to work when I was not available. This deal excelled all of my expectations! Thank you Steve and Tempe Dodge!

finchman

10 de ago. de 2012

I purchased my 2006 Dodge ram 2500 diesel from the dealership in April of 2006. Since that time I have taken my truck into Tempe Dodge several time for routine Maint. and service issues. David Stanley my service adviser has always treated my with respect, Honesty and above all friendship. David goes the extra mile to help his customers. I have recommended him to my friends for vehicle service.

fmirallegro

10 de ago. de 2012

Sam my service adviser is always great. Can get in and they get the service right or anything else I need. Mike the service manager is right on top of everything. I brought 2 trucks and a car here and will not go any where else. With the service you get here, you will have peace of mind from the day you drive in. Sam and Mike keep up the great job, you guys are true assets to the dealership. Need I say no more, THE VERY BEST PLACE IN THE VALLEY FOR YOUR VEHICLE. IT IS THE MAYO CLINIC OF VEHICLE SERVICE!

sandyperkins

4 de ago. de 2012

We just wanted to say that David is great. Always friendly, positive and very accommodating. We have had our Jeep almost 2 years. We live in Goodyear there is a jeep dealer closer to our home, but we go the extra miles to go there because David always goes the extra"mile" for us. Thank you David Ken and Sandy

luckymom1227

3 de ago. de 2012

Jarvis went above and beyond for me- I don't have the best credit- not only did he get me into the car that I really wanted but he went through my credit report with me and gave me tips on how to improve it. He was not your typical Finance Manager who tries to get you out the door to move onto the next person. I will continue to do my car business with this dealership and with Jarvis. 100% Satisfied Customer.

isaacssp

2 de ago. de 2012

David has always been there for me when I needed him. I have full confidence that my car will always been taken care of and that work will be swiftly and correctly.

bigtempe

2 de ago. de 2012

I met David soome after I purchased the truck. After a few monthsI had enough confidence in davie to leave the truck with him fully knowing that the required maintence will be properly done. I was convincened of David's honesty and charater. I have no hesitation to return to David at Tempe Dodge.

joan stoltz

1 de ago. de 2012

Over the years we have purchased 3 vehicles from Tempe Dodge: an Intrepid and two mini vans. We have had excellent service with all three. David Stanley is the service manager we choose, because he takes good care of us answering all of our questions. He is always 'up front' about the length of time the service will take, which makes us valued customers!We have told others in our neighborhood about Tempe Dodge service and at least one purchased a Kia model and spoke of how much they liked the people and service there.Joan & Wayne Stoltz

dgamyoung

1 de ago. de 2012

I have been taking my Ram truck to Tempe Dodge for service since I bought it in 2005 from them. David Stanley has been my service advisor and he makes me feel like a valued customer. He has treated me with honesty and exceptional service. When I leave after picking my truck up after being serviced I feel confident that my truck has been cared for and it runs great!! I also appreciate the shuttle service too that Tempe Dodge provides. I would definitely recommend Tempe Dodge to anyone in the market for a vehicle or needing one serviced. Thank you David and your dealership!

JRODJEEP

1 de ago. de 2012

Tempe Dodge Jeep is a very professional and straightforward dealership. The staff [especially Mr. Reg Hunter] took the time to make me feel welcomed and to go over every aspect of the sales process with me. I purchased a NEW 2012 JEEP and I absolutely love it.

jjones0122

30 de jul. de 2012

We had the best experience buying a car by far. Jarvis was willing to help us and do everything possible to get us in a new car. He explained everything to us he was upfront and honest the whole entire time. We got to walk around and pick a car in our budget.He was not like any other salesman we've dealt with in the past. We are so happy with his great customer service we will be a regular customer when looking for a vehicle. Thanks so much we really appreciate it.

Arizona74

27 de jul. de 2012

Although we did not purchase our 2001 Town & Country from Tempe Dodge we have been customers of the Tempe Dodge service department since shortly after it was purchased. David Stanley has been our Service coordinator the whole time. We had a number of serious warranty issues in the early years and David was wonderful in getting the issues resolved with the least hassle for us. Over the years we have tried other reapir shops periodically, but keep coming back for the friendly and competent service here, if there have been problems with service they have been resolved quickly and to our satisfaction. David has been very helpful in getting the vehicle in for service quickly when unexpected repairs have been needed. Necessary repairs are explained and he has helped us decide which ones can be deferred to spare the budget which we really appreciate. Our van has over 230,000 miles and since it has been well maintained we expect to drive it for many more miles and use Tempe Dodge to keep it well.

lmoore26

27 de jul. de 2012

Rob from the Internet Department was AMAZING!!!! He was extremely knowledgable on all the vehicles we looked at. He was very friendly and open and made myself and my fiance feel very welcomed and appreciated! It felt like we were working with a friend!! He made us feel very relaxed and made the whole car buying experience very enjoyable and stress-free! He also respected our price range and helped us stay within our financial comfort zone. Rob also explained every step of the purchasing process and checked in with us throughout the whole process! We also want to acknowledge Michelle from the Financing Department for continuing the excellent and knowledgable service, as she was also very friendly and welcoming!!!! This was the BEST car buying experience EVER!!!! I am refering my friends and family to this dealership and to Rob!! Thank you so much!!!! P.S.- I LOVE my new Jeep Patriot!!!

belljess

21 de jul. de 2012

My mom had purchased her car in January from Greg, and when I was looking for a car, she brought me right to him. He was fantastic! Had the perfect vehicle for me, and worked hard to get me the right price too. I was very impressed with this dealership...even when I had to wait for a few hours, Greg brought me and my daughter to IKEA. Financing was also great. I would definatley drive from Buckeye again to look for a vehicle in the future or recommend this dealer and Greg to anyone. Thanks for a great car buying experience!

lougar

19 de jul. de 2012

My wife and I have been taking our vehicles to Tempe Dodge for over 6 years! More specifically, David Stanley! He has been not only our service coordinator, but we both consider him a friend. David goes out of his way to make you feel like, not only a valued customer, but a friend. Our vehicles have been serviced with very exceptional service and consideration. We truely welcome our visits to David and Tempe Dodge. We will buyiing a new vehicle (2012/2013) Town and Country very soon - David has even assisted us in how to get the most value for our dollar! I just left the dealership and met with your fleet sales folks and am very comfortable with the thought of getting a wonderful vehicle from TEmpe Dodge. Thank you David and staff for your support! Gary & Nancy Coburn

bdsebast

16 de jul. de 2012

I have finally found a service dept I feel I can trust to be honest and fair with all the things I need to have "fixed" with my Pacifica. I knew I had a great service advisor when he actually told me that I did not need a particular service I thought it was time for; others would have taken my money and run! As a female, I am always leary of being taken advantage of as cars are not my forte and I only work off of deltas - it used to sound/drive like that, now it soulds/drives like this; however, with David I can trust him to get the right job done when warranted. The personal service and rapport he builds with his clientele is exemplary, I would not want to go anywhere else for service!

aneesa101802

15 de jul. de 2012

Jarvis was extremely helpful, informative, and patient. He immediately assisted us as we walked in the door and helped us make an informative decision on the purchase of our vehicle.

john garone

11 de jul. de 2012

I have been using this Dealership service center for the past five years and also purchased my vehicle there as well. I have to say that dealing with them is like dealing with friends or family. There is always a friendly greeting, short wait time and totally responsive support and service; I would always and have always recommended them to friends and family.David treats my vehicle as if it was his own and I can tell how he knows how much I enjoy my car. I never let anyone drive my car but I would let Dave use it if he needed it cause I know he would traet it as his own.Top notch, service, quality, knowledge and especially people...great place to work with. Always a repeat customer John Garone

Bmaur34

10 de jul. de 2012

I have had my familys Chrysler and Dodge vehicles serviced at Tempe Chrysler/Dodge/Jeep for about 12 years and for over 10 of those years David Staney has taken excellent care of us! We always get the best car care from David with repairs and service done fast and right the first time and at fair prices. But it's the personal service from David that keeps us coming back. We're at six Chrysler vehicles over the past 12 years and the service we get from David and the team at Tempe is what will be the deciding factor in getting our seventh!

Thomas Miller

10 de jul. de 2012

I began bringing my 300 for maintenance about 5 years ago, after Earnhardt shut down their operations on Baseline Road. Then about 4 years ago, my wife and I bought our Caliber at Tempe Dodge. David Stanley has been my service specialist the whole time and has been great to work with. He explains what needs to be done to my vehicles, either to maintain my warranty coverage or simply to keep the vehicles running smoothly and efficiently. He, along with your staff, have been very professional. Some of my friends ask me why I continue to take my vehicles to a dealership for maintenance. (One is out of warranty.) I tell them that I am confident in your dealer's sevice performance, and in the way David handles my vehicle's service requirements and schedules. A new 300 is in my future, and I will look forward to working with Tempe Dodge and David Stanley, as I have in the past, to make this experience enjoyable and fulfilling. Thanks to David and the staff at Tempe Dodge for their professionalism and commitment to keeping my vehicles running smoothly and efficiently.

mjotero

10 de jul. de 2012

My family has been in the same van for over 8 years and we would only trust our vehicle to David. I can always count on great customer service, exeptional prices and good quality of work. David treats us like family and really helps us out giving us only the best work on our dodge carvan. The work is always done on time and at a great price. My family has had two dodge caravans and we only trust David to keep my family safe.

antwann1

10 de jul. de 2012

Stacey Graham was friendly, courteous, knowledgeable and very professional. She treated me and my son as if we were her only customer. She gave us her undevided attention and was present from selecting our auto of choice through signing the contract and completing the deal. I have purchased three vehicles from this dealership and this one made four. I will definitely recommend this dealership and Stacey Graham to all of my friends and family. Keep up the good work Stacey, you were wonderful to work with.Betty Cole and Charlie Woodberry

tdixonblackett

6 de jul. de 2012

MY HUSBAND AND I HAD THE PLEASURE OF MEETING AND WORKING WITH MR NEWMAN, HE IS VERY KNOWLEDGEABLE AND HELPFUL,HONEST AND STRAIGHT FORWARD.I WILL RECOMMEND HIM TO FAMILY AND FRIENDS.THANK YOU

roadrunnercdb

3 de jul. de 2012

I currently own a 2010 Ram 3500 Diesel and before that a 2006 Ram 2500 Diesel and a 1999 Ram 1500. David Stanly has been my service adviser for all of these vehicles. I always look forward to bringing my Ram in for service because David treats me like a friend rather than a customer. I am a professional pilot and demand the best service and maintenance for my Ram, thus preventing break-downs on the road. In all respects, David has earned my trust and confidence over the past ten years. Everyone at Tempe Dodge is friendly and treats me as a valued customer so I won't take my Ram to any other dealer for service or maintenance. Whenever I have a issue with my Ram all I have to do is call or stop by the dealership and David will work me into the schedule to fix my problem. Today, I stopped by with a check engine light and David dropped everything to figure out what the problem was. As a result I have a 2:30 appointment to update the computer on my Ram. I just got the BEST service in town thanks to David.Three years ago at 106,000 miles I blew out the front transfer case on my 2006 Ram. Of course it was out of warranty and I faced a very expensive repair bill (over $4,000.00). David worked with the dealership to get me the best hourly maintenance rate to keep the repair costs as low as possible. This is just one example of his honesty, integrity and concern for his customers. As a result, I have been a loyal customer and hopefully his friend. Carl D. Balhorn

rnshe

3 de jul. de 2012

I have given the dealership a perfect score because my family and I were helped, greeted with kindness and left with a good quality car.

rajish

3 de jul. de 2012

This was my worst experience ever. I went to Tempe Dodge as they had an elaborate description of how their business model is based on customer to customer and not on big ad spending. A few of my friends warned me that they are no longer that great customer oriented dealership they used to be and they don't take their YOUNG buyers seriously. I was directed to a short filipino guy named Freddy . I wanted a Dodge Challenger by the end of the week. He opened the inventory page and started talking about the stock levels and took me out to show me Dodge Chargers. I said I asked for a 'Challenger' and he started to show a frowning face as if it was my fault that he did not have the patience to listen to me properly. I said I currently have bad credit but I am willing to put down my signing bonus of my new job which accounts for about 15% of the vehicle value. He wanted to do a credit check. I said,he can do a credit check after he gives an estimate of worst case scenario , so I can check if it would match my needs. Else it would be a wasted hard credit inquiry that will be on my credit report for the next 2 years. Moreover I printed out a new credit report myself today morning for him to view so that he can give an estimate and if it matches my needs, he can go ahead and run a formal credit check. Then he said " this is the first time he is hearing about hard and soft checks" and said that there are no such things as "soft or hard checks". This showed his incompetence, as a car salesman is supposed to know the A to Z of credit. While I was trying to explain to him the difference, he cut me off and said he cant waste anymore time and I had to leave. I talked to him for barely 20 minutes. I came in around 3:05pm and met him at 3:10 and he kicked me out at 3:30pm. I can't believe that he does not have the patience to talk to a customer for more than 20 minutes ???? just 20 minutes ???? I am not sure if just this guy Freddy was like that or the entire dealership is disrespectful. I am a very polite person but got so sad because I have never treated anyone like this or been treated this way. I immediately tried to call their general manger and let him know of their employee's unprofessional behavioral. But he was in a meeting and I couldn't reach him. However I had a humiliating experience and would never ever visit them again and would definitely not recommend them to any of my friends. I am a high-earning individual with equally high-earning friends and I would never be able to recommend them even if they were the last dealer in town. These guys do not know how to stay competitive in the free-market. When I first came to America, what I found amazing was the immaculate work-ethic and the thriving free-market that provides consumers with variety of options. People will be willing to pay more money if the service provider was courteous and welcoming. What you need in a bad economy is loyal customers. Tempe Dodge, with this attitude will not last long.

clemieu

2 de jul. de 2012

We went to the dealer to find a car for my son. You had 2 used vehicles that fit the kind and quality of car we were looking for. The test drive was informative and easy and the salesman's style was very relaxed and honest. We were able to come to a decision quickly and you had us moving through the process of buying a used car very quickly and efficiently. I have been buying cars for 25 years and this was the most pleasant and easy experience I have every had!

gholyoak

30 de jun. de 2012

Very easy (and pleasurable) buying experience. Chad Cole was professional, knowledgeable, friendly and listened to what we wanted. The dealership was clean and inviting. The Managers were friendly and and supportive. The dealership respected that we knew what we wanted and focused on those wants. Whole process took less than 3 hours - I would recomend them.

Ellen Bolton

29 de jun. de 2012

I have taken my 300 to David Stanley for years for many reasons. I am treated not only like a valued customer but also as a friend. David is very knowledgable about my car and provides accurate quotes for the repairs needed. He assists with transportation issues to be sure I am not inconvenienced. I totally trust David with any repairs reported and know that my car is very well taken care of. It's a great feeling to have a service advisor who takes as much pride in his work as David does. He's top notch! Ellen Bolton

cneiner

28 de jun. de 2012

I own a 2005 Chrysler Town and Country, which I purchased new several years ago. Since purchasing the vehicle I have been taking it to Tempe Dodge for regular maintenance as well as necessary repairs. To date my van has over 104,000 miles. My Service Rep is David Stanley and he is wonderful! I have found David to have the highest level of integrity and to be very reliable. He takes the time to explain what services the van needs to keep it running smoothly. Additionally, when something needs repaired he educates me on what needs to be corrected and why. I always leave feeling like I have made a good decision and knowing my vehicle will be completed when promised. He and his team of mechanics keep my van running in great condition, while still working within my budget. I would recommend David and Tempe Dodge to anyone. When it comes time to buy a new vehicle I will definitely go here and then rely on David to keep me going to 100,000+ miles.

Alison Stoltman

28 de jun. de 2012

We have had such a great experience with this dealership. Buying the car was simply fun, the sales man was friendly and not at all pushy. However what has impressed us the most was the service and care provided over the years by David Stanley in the service department. Not only is David knowledgeable and effective, but he remembers the cars and shows real care for the customer. I have a high level of trust in David's ability and integrity and that is the reason that we will be buying our next car from this same dealership.

Vikki

27 de jun. de 2012

I went to Tempe Dodge simply to test drive a Dodge Charger and a Chrysler 300. I had been avoiding doing so for several months, based off of a negative experience I had with a previous dealership. Then I met Rick Abrams...Rick is a wonderful person and an extremely patient and professional salesman! I had the most amazing new car purchase experience. Rick took the time to truly listen and understand what I was shopping for and what car would be best for me and my situation. I told him my price range, and he did his best to get me close to that, and most importantly I never felt any pressure from him to buy, or that I was wasting his time. My car was not ready for delivery the day that I purchased it, however, Rick went out of his way to exceed my expectations. He drove my new car to my work to drop it off to me and take the dealer-loaner car back. The most touching part of this story is Rick is so attentive to details, he noticed that I had forgotten my guardian angel on the visor of my old car...Rick took the time to take the angel off the visor of the old car and had inserted on the visor of the new car, so when he delivered my car to me, it was on there. This was a very kind and thoughtful gesture...one that will not be forgotten!I want to say thank you to Rick and to his supervisor Art. Art came over to check on me a few times throughout the process, which I thought was a nice touch. It is clear to see, Art is a caring and supportive leader to his team.Thank you Rick and Art!I love my new car and have already recommended several friends to the Tempe Dodge Dealership!Sincerely,Vikki V.

marklundell

26 de jun. de 2012

We purchased our Dodge diesel truck new in 2004 and have been working with David Stanley in the service department since that time. David has always been able to bring our truck in for service at a moments notice and is very knowledgeable in the diesel maintenance schedule. We will purchase our next truck at Tempe Dodge and request David to be our service advisor for that also.Mark and Charnell Lundell

nikki m

22 de jun. de 2012

I recently purchased a Chrysler Town and Country from Tempe Dodge and I am very happy with the service I received from start to finish in my purchase cycle. The entire dealership is extremely friendly and not pushy. I visited many dealerships in the Valley and found that most of them were very pushy and was a hassle getting to the price. At Tempe Dodge, I worked with Scott Purvis and he was patient and worked with me to help me find the car I wanted that fit in my budget. The sales team, finance team, and service team were all helpful. Very happy and still love my mini-van!

mallen943

12 de jun. de 2012

Major problem with the Sky Slider Roof on Jeep Liberty. Vehicle warranty had recently expired but work was done under the parts warranty (no charge) and in one day. I've had the same vehicle in to a different dealership in the past due to problems with the roof and the service was not good. I can't recommend Tempe Dodge Chrysler Jeep enough for a very pleasant experience. Ask for Greg Christensen. He did me right.

charmed88

12 de jun. de 2012

I had such a great buying experience but everything "after market" has been a hot mess. I learned a lesson though, get everything in writing. I was told that I could have power locks added. I paid almost $400 for this. I was told that they would put them on that night. After waiting they came and said the guy had left. They said he could come to my work to install them. When I called him to schedule he said, no, it had to be done there. He was only able to do TWO doors out of 5. Of course I was not offered a discount even though I paid for FIVE doors. Nor was he able to explain why he couldn't do the other doors. I will never, ever leave a lot without power locks again. Lesson learned. I called today to order a part. I walked in the door at 6:15 and asked where the parts department was, she pointed. I went to that department and there was a girl there who told me they were closed. She said that they cannot retrieve parts after 6. It would have been nice for the guy who I ordered the part from to mention that. I told her to cancel my part order because I couldn't make it there during those hours and I would have to order it from a dealer closer to my house. She said, you will have to call back because I will forget. On my way out I told the receptionist, just so you know, the parts department closes at 6. She said, Oh I forgot. I asked her for the location's phone number closer to my house. Her response? I don't know how to get another number. POOR POOR POOR customer service. I liked the car buying experience, but everything else since that has been unacceptable. I would suggest using an alternate dealer.

sdwigh

11 de jun. de 2012

Reuben, was knowledgable about the product and listened to what we were looking for without pushing. I liked the fact that he never acted like we owed the car purchase, but he need to fit our needs. We were very satisfied with the process and will come to Reuben when my son gets a car soon.

AustinReed

11 de jun. de 2012

I had a great experience purchasing my Durango. The sales rep was extremely knowledgable but more importantly, was a great listener and not once did I feel pressured. The price negotiation went extremely well and I was able to purchase the vehicle at the price I had in mind after research on various web sites. I would highly recommend this dealership and suggest people ask for Rob.

jedimom

2 de jun. de 2012

We had a wonderful experience here with a salesman by the name of Joseph Lanzafame. Joe went above and beyond to a). secure the vehicle we dreamed of , b).make the experience both easy and fun and c)., helping us feel comfortable with financing that met our needs.It isnt easy, especially in this economy, to make a large purchase with this kind of financial commitment. This dealer, the manager and especially Joe, had us in our vehicle in less than 48 hours with financing we could afford. That is truly priceless. Could not recommend these guys more.

tombryan

2 de jun. de 2012

Stacey Graham took her time showing me cars and answering my questions. She was a huge help to me. Stacey was knowledgable and friendly and was a big reason why I bought a car.

magicmusic

31 de may. de 2012

My Grand Dodge Caravan, while purchased elsewhere, has always been serviced at Tempe Dodge. In addition to the recommended services, the car has at times required service with minimal notice and David has always tried to get the car in as soon as possible, made contact to let me know what needed to be done, made sure that everything was completed timely and as efficiently and economically as possible. Everyone I have dealt with has been professional and friendly and they have a convenient shuttle service and have added an expedited oil change service. I have come to rely on David's domain knowledge of the car when unexpected issues arise, and he has never let me down.

Kodetre

31 de may. de 2012

This was the best experience my husband and I had dealing with any car dealership. We were not in the best credit situation, however, Joseph worked his magic and gave us the best deal. He was very attentive to our situation and patient. I highly recommend Joseph and this dealership to anyone. Thanks for all your help.

krista206

30 de may. de 2012

From the first phone call to the dealership, to the delivery of our new Jeep, customer service was exceptional. Jarvis was very patient, and understanding and did not make us feel uncomfortable or rushed. He was happy to answer all of our questions, and went out of his way to let us know that he was there to help us- genuinely though, not like alot of salesmen. Every other employee that we came in contact with was also very professional and friendly. I was even greeted and acknowledged by employees in the parking lot, and on the way to the restroom! Very highly recommended! I have actually already referred two people to Jarvis Newman- one was a total stranger asking about my new Jeep!

Joanne917

28 de may. de 2012

Great experience. I took very little time to work the deal and much appreciated! We will give them our business again. Thanks for not waisting our time!!

jmbatts1960

28 de may. de 2012

The greatest dealer I have ever worked with, sales, parts, and esp SERVICE! I would recommend this place to everyone. Very friendly and honest staff that really want to please for long term relationship.

JohnScottDixon

28 de may. de 2012

Joe was fantastic! He sensed that I wanted the straight scoop - we didn't spend any time haggling with each other. I brought up another dealers offer - he analyzed it and helped me see their sales game. He worked to make sure I got a good deal. And, I would buy from him again.

lidiamiddlebrook

26 de may. de 2012

we went to purchase a new vehicle we don't have the best credit but everyone there was friendly and they worked very hard to get us the best car within our financial needs steve averill is a great car salesman he is nice and a hard worker not pushy or demanding was very patient and waited till we were satisfied we even received a call to make sure we were happy with our car we would give our overall experience 5 stars we will spread the word that your dealership is the best to buy from thank you all.

mcvong

22 de may. de 2012

Reggie was quick to get me in and out within 3.5 hours. He gave me a price over the phone which was my purchase price.

rjroalofs

21 de may. de 2012

I was greeted by the salesperson outside the front door of the facility. I informed him what car and model that I was interested in buying. He immediately took me to the cars I wanted to see. He was very courteous. After the sale he helped me get familiar with my new car.I am very satisfied.This is a correction to my initial review. The first review was an error on my part. Everything that Reuben Adkins did provided me with complete customer satisfaction.Sincerely,Raymond J Roalofs

chuckhewitt

20 de may. de 2012

Upon inquiring on the internet, Joe contacted us with exactly what we requested and had a great price. His support staff/manager & credit department were very helpful and when we were finished I was extremely happy I had been replied to by Joe. I do not think I could have been happier unless the car was free. Thank you again Joe

charmed88

18 de may. de 2012

This was a great car buying experience. They made a deal work for me, when I didn't think it was possible. They worked extremely hard for my business. I have already recommended Liz and this dealer to a friend. The finance guy was great too. I never felt any pressure like I have at other dealers. If you are looking for a Jeep, this is the place to go!

valdezkm

18 de may. de 2012

I have been wanting to purchase a vehicle for a few months now. I was referred to Tempe Dodge by a friend of mine and I must say I that I am very thankful I was referred to that specific dealer. Great customer service, friendly staff, and I am very satisfied with my vehicle! Overall, awesome experience!

rmorzella

17 de may. de 2012

Warren was amazing to work with!! I can't say enough about how friendly and has excellent customer service skills. He stayed with me through my entire process even financing. I really appreciated that all he really cared about was what I wanted. He didn't have the typial saleman approach. After working with him you feel like you have met a new friend. I would advise anyone interested in buying a Chrysler, Jeep or Kia to contact Warren for assistance. He is just the best and will take extremely great care of you!

krischumley

17 de may. de 2012

We saw the ad in the newspaper for a 2012 Dodge Ram pickup truck. We called and Scott Purvis answered the phone. We discussed what we wanted and had questions that we wanted answered. We live in Yuma, Arizona and did not want to make the trip until we were satisfied that this would be a purchase we would like to make. Scott went out of his way to find answers and made the arrangements to hold the deal until we could get to Tempe a few days later. Scott had a great personality and came in early to accommodate our schedule. It was a pleasant experience, even with the bluetooth issue, which was not his fault. Chris in the Finance Department was also great to deal with. We will continue to do business with Scott Purvis and Tempe Dodge. Thank you.

oneopie

15 de may. de 2012

Bought our new 2012 Jeep Wrangler Sport w/the asst of Sergei ... Love me Jeep and really liked the painless process and the consideration from all the staff.Thank you.

Truax

11 de may. de 2012

Great people to work with. Highly recommend talking with John or Steve. They worked hard to get me the color I wanted. I love my new wrangler.

kmand86

6 de may. de 2012

I had a great experience at Tempe Dodge buying a new car. They had a wide variety of options and good prices. Justin Bean was a great help.

michaeltheframer

4 de may. de 2012

Mr Cole was friendly, informative and gives us the impression that he really cares about what and how we drive. We haven't purchased a new car in a LONG time and he made it an"almost enjoyable" experience.Kiko gave us more of the impression that he was just trying to sell us the maintenance package. He misrepresented the fact that we could'nt purchase the plan at a later date - simply not true.

reck28

4 de may. de 2012

Stacey Graham was the sales person that helped my family and I with the purchase of our 2011 Dodge Avenger. She was very informative and for any questions that we had and she couldn't answer, she made sure to get the information. She was very friendly and made my family and I feel at ease and she didn't pressure us on anything. No doubt my retired military mind if or when I'm in the market for another car I will go to Tempe Chrysler Jeep Dodge Autoplex, and I hope Mrs. Graham is still working there because she is the sales person I want helping me and my family!!!

AliciaKee

26 de abr. de 2012

I purchased a 2007 Nissan Pathfinder from this dealership on April 7, 2012. I went through the special financing department, and had the wonderful opportunity to deal with Jarvis Newman. Jarvis was an excellent communicator of the process to rebuild and restore my credit rating. He also understood my needs and concerns and helped me to find a vehicle--as was discussed--with low mileage. After submitting the paperwork, the deal was sealed and the contract was assigned. I came to the dealership not expecting a miracle, but a fair deal. This is what I recieved. I difinitely recommend Tempe Dodge for their expertise, promptness, and professionalism.

klou

25 de abr. de 2012

The overall experience was positive and absolutely pain-free. After going to other auto manufacturer lots which caused general hair-pulling out and time wasting, Stacy and the rest of the staff at Tempe Dodge made the purchase of a new vehicle a very pleasant experience. Thank you!!!!!!

Tiauna21

24 de abr. de 2012

Reggie Hunter is THE BEST they have at Tempe Dodge. He took extra time with me to make sure my very first car purchase was just what I wanted and within my price range. I highly recommend that you choose Reggie as your sales rep, he is very knowledgeable about the inventory, he is very patient, and he makes sure you are comfortable. I never felt pressured to buy and I'm glad we were able to work together on my first purchase. Truthfully, I would not have bought my new Jeep had it not been for Reggie. Reggie, you made my day. Thank you!

dinocesan

20 de abr. de 2012

Jim provided me and my family with great service, I got the deal and car i wanted and the rest of the team was very helpful too great job every one

terrymacker

16 de abr. de 2012

My experience at Tempe Dodge/Chrysler was excellent. I dread the chore of car shopping but Stacey Graham (sales person) made a major difference. Stacey was great to work with and provided just the right amount of information needed to understand the options and terms of the sale. Stacey went above being a good sales person to being someone that I will go back to. I have already recommended Stacey and Tempe Dodge/Chrysler to a friend. Thank you to the whole team at Tempe Dodge/Chrysler.

rdt7380

15 de abr. de 2012

I recently purchased a 2007 Nissan 350Z from Tempe Dodge/Kia. I have never purchased a vehicle from this dealer before, but I must tell you that it was a very positive experience and I would highly recommend Sergei (salesman) to anyone interested in buying a new or used car. I will deal with them in the future and we are also enjoying our new purchase.

scupples

13 de abr. de 2012

Tempe Dodge, Chrysler, Jeep, and Kia was great! We purchased a 2012 Jeep Cherokee Laredo at a competitive price and received excellent service. There was no pressure to buy, they are informative and helpful. It was a pleasure to purchase our new vehicle from them. Highly recommend this dealership!

hfelton

11 de abr. de 2012

Justin Bean did a great job working with us. Very friendly and worked with us on exactly what we wanted. Very informative on the car. Helped set up bluetooth with us. overall, was a very smooth process.

DBBALL17

5 de abr. de 2012

MY FIRST EXPERIENCE WITH THIS DEALER WAS THE SERVICE DEPARTMENT, AND BASED ON THEIR PROFESSIONALISM AND A CALL FROM THE DEALERSHIP INQUIRING ABOUT MY '08 JEEP I THOUGHT I WOULD GIVE THEIR SALES TEAM A TRY. I WAS NOT DISAPPOINTED!I TRADED IN MY 2008 JEEP LIBERTY LIMITED HESITANTLY, ONLY BECAUSE I HAD NO CAR NOTE AND THE VEHICLE WAS VERY SENTIMENTAL, BUT REGGIE HUNTER MADE THE TRANSACTION SMOOTH. THEY WERE HONEST, WILLING TO SHARE REQUESTED INFORMATION ON THE VEHICLE I WAS INTERESTED IN PURCHASING. I LIKE THAT IN A DEALERSHIP. THANK YOU FOR MAKING AN EXPERIENCE I WAS NOT LOOKING FORWARD TO PAINLESS!!

ryannsutton

4 de abr. de 2012

I bought both of my cars used, one being a Chrysler and the other a Dodge. They were originally both under warranty when I started bringing them to Tempe Chrysler/Dodge. I continue bringing them to the dealer because of the service, honesty, and options David has given me. He has always been professional and personnel at the same time, I enjoy speaking with him on a personal level as well as professional every time I come in. I have compared prices in the past and they have always been competitive with other places. There has never been an issue either with the quality of work; everything has worked well after repairs done. I feel that I have been treated very well and have had no complaints over the years and will continue to bring both of my cars to Tempe Chrysler/Dodge with David Stanley.Ryan Sutton

Vnkelly

3 de abr. de 2012

It's been almost six years since I purchased my Dodge Charger new from Tempe Dodge. A few issues early on introduced me to Service Advisor, David Stanley. Since that introduction I have not taken my vehicle elsewhere for service. It is because of David that I remain a loyal customer to Tempe Dodge. Over the years, David has become a trusted service advisor that always assures me that what needs to be done is done both currently and proactively. I have enjoyed working with David and trust his knowledge and experience. Thanks David.Vanessa Kelly

jbuck0407

3 de abr. de 2012

We had had a perfectly horrible experience with Van Chevrolet that included being lied to on several occasions and being strung along for almost 3 months. We visited Tempe Dodge with more than a little apprehension. Jarvis Newman sat down with us, explained how he could help us put us in a vehicle that not only fit our needs but is a dream come true. He was honest, fun and most of all delivered on his promises. Jarvis is our "car guy" now and in the future. I would recommend him to anyone that has a need for a vehicle and wants to be treated right. Thanks again Jarvis

Jloffredo05

2 de abr. de 2012

I have been using Tempe Dodge for over 12 years for the servicing of my 2 Caravans.My preferred service agent has been David Stanley since he arrived at the dealership. He is always friendly and takes whatever time is needed for me to explain my problems.David is a person that, over time, I have learned to trust. He has always taken the time with me to explain things in detail and has an incredible amount of knowledge which I have counted on on many occasions. The quality of work done on my vehicle has been exceptional. It feels to me like David and his team take pride in their work and they stand behind it. Because of my excellent experiences over a long period of time with the dealership, I have recommended them to friends and neighbors who have just moved into the state.One of the difficulties I have is with the high cost of repairing my vehicle. On occasions I have checked out Tempe Dodge's repair prices against non-dealers and have found them to be among the lowest. The reason I keep coming back and will continue to come back is that they fix it right THE FIRST TIME for a reasonable price and I can count on the results every time.

dodge2000van

2 de abr. de 2012

My Dodge van is 13 years old and I have been bringing it to Tempe Dodge the entire time for service. I have been very happy with the service I have received. I feel confident in what they do to my van so I have not seen the need to replace it. It is working great thanks to Tempe Dodge. Being a woman and dealing with car repairs, I have never felt like they were doing unnecessary work or taking advantage of my lack of knowledge. David has always spent time explaining it all to me. The work is always done in a timely manner and they arrange a ride for me if needed for more lengthy repairs. I like the new waiting area they have now too, so nice and open. If I have a question while waiting, the service people are right there. I would recommend Tempe Dodge for service.

patmk

1 de abr. de 2012

I was very impress with the knowledge and service I received from Joe, he was honest and straight forward about everything,didn't try to pressure me into anything and worked with me for a couple of months on this because of my work travel. I will tell everyone I know to go to him when they are looking for a vehicle

kenunger

30 de mar. de 2012

I'm a Chevy man and have been for many many years. I've had good Chevy dealers and not-so-good Chevy dealers over the years. Four years ago we (my daughter and I) found the Jeep of our dreams and began the service program at Tempe Dodge/Jeep to maintain it. We have been working with David Stanley for those four years now and I must say we have only had the very best of service from David and his family of service mechanics. Often we have had direct contact with the mechanics to get a first hand appraisal of the issues at hand. I'm a longtime classic car restorer and understand what the "details" mean. Everything has been explained to me in "english" and I feel no other dealer has, in fact, over the years better handled their service customers. My thanks to David Stanley and the whole crew at Tepme Dodge and Jeep.

denncarr

30 de mar. de 2012

I took my car to Tempe Dodge after I bought it used from them because I didn't know where else to go. I met David Stanley, my advisor, on my first visit. He has always taken very good care of me (and my car). He always goes that extra mile and makes that extra effort to make sure I understand what needs to be done and he makes me feel special - not just another customer. Even when I got a simple oil change today, he made it a point to come over and say hello and shake my hand. He is very personable and he knows his cars! I would recommend Tempe Dodge and David Stanley to anyone that asks. They have always treated me right. I have had my car for over 5 years and have never taken it anywhere else. Thanks David Stanley and Tempe Dodge. GREAT SERVICE.

seide

29 de mar. de 2012

I purchased my 2002 Dodge Stratus from Tempe Dodge and have never regretted it. When it comes time for an oil change or any type of service on my Dodge I don't think twice about where I'm going with it. I always get the best service and feel like I am important to David. I have always dealt with David Stanley on all of my auto repairs and questions. David has been so kind as to answer questions and explain the repairs and let me know what I should be doing to keep my car running smoothly. I've had it 10 years now and it is still running smoothly. I can't thank David Stanley enough for his help through the years. I will continue to recommend Tempe Dodge and David Stanley for any kind of car care. I also want you to know, I drive all the way from San Tan Valley (36 miles one way) for this great service. I work downtown and that for me is 106 miles a day round trip! Please thank David Stanley for me. He's a keeper!!Sally & Ron EideSan Tan Valley

ajrcmr

28 de mar. de 2012

I have used Tempe Dodge for service and warranty work for several years. It is a pleasure to work with David Stanley for my automotive needs. When I call to schedule an appointment he tries his best to work within my schedule. He carefully explains (in layman's terms) what the problem is and what must be done to fix it. If I don't understand things he clarifies them for me. The atmosphere at the dealership is warm and friendly. The parts people and cashiers are very accomodating. When the problem is diagnosed, I am given a price estimate and a time for completion, both of which are usually spot on.I have recommended and will continue to recommend this dealership to friends and relatives.

brewski007

27 de mar. de 2012

I purchase my Dodge 2500 truck in 2007. David Stanley has been my service tech from the time I had purchase my truck. I have had all the services on my vehicle done at Tempe Dodge because of the quality service I get from the dealership and David Stanley. I would recommend anybody looking to have service done on there Dodge diesel truck to talk to David about the service to be done.Bruce Nelson

goetzgil

22 de mar. de 2012

Have been a Dodge/Jeep owner for over 20 years....Tempe Dodge/Chrysler/Jeep is by far the most outstanding dealer we have ever purchased from......and if we had to rate our service advisor, David Stanley on a 1 to 10 scale, as 10 being excellent, Mr. Stanley would get a 15. Hopefully our relationship with this dealership will continue for many years to come!David A. Gilliland

laneerapp

21 de mar. de 2012

Justin was able to match me up with a car that was what I wanted and needed and was in my comfort zone as far as price. This was my best experience ever buying a car & I will not hesitate to go back to buy my next one from Justin.

Lorizelda

21 de mar. de 2012

For over eight years I have had my vehicles serviced by David Stanley of Tempe Dodge. Before meeting David, I never had a positive experience with auto service providers. David has made my experiences enjoyable and easy. He is more than a trusted service advisor, he has become a great friend over these past few years. I trust his knowledge and recommendations for my vehicles and I highly recommend anyone seeking vehicle maintenance to see David. Because I trust him, I will definitely consider buying my next vehicle from Tempe Dodge.

meredbe

20 de mar. de 2012

Jarvis was able to set me up with a car that was far beyond what i could have ever wanted. This was my best experience ever buying a car & I will not hesitate to go back to buy my next one.

tmjohns1

20 de mar. de 2012

I purchased my Dodge Ram 1500 new in '03 from Chapman Dodge in Scottsdale. I worked with their fleet sales department. They treated me well, and gave me a very fair price. However, for my service needs I chose to use a dealership in closer proximity to my home and work. I am quite fastidious about regularly servicing my truck, as I tend to hold on to vehicles for an extended period of time. I used Earnhardt Dodge for the first year or two, and suffice it to say that in the future I will not use them for either service purchase needs.For my service needs, I have used Tempe Dodge for a number of years now, and worked in particular with David Stanley to keep my truck well maintained. David has done an outstanding job of recommending service as needed. Moreover, David does a great job of not recommending service that does not need to be performed. I have never felt pressured by David, and have always felt like he was looking out for my best interests. With David, it is to the point where I almost don't have to say anything. He knows how I like to operate, he knows that I like everything checked when I bring my truck in, and he always follows through. David seems to appreciate the fact that I am striving to keep my truck in good running condition. Working with David is a pleasure; he always greets me personally, and makes sure I understand the whys and wherefores of the service he recommends. I consider David a friend of mine. The shuttle service the dealership provides is also quite convenient. I can drop off my truck in the morning, get a ride to work, and with very few exceptions, pick it up in the evening after work, ready to go.My truck is running great and I am very happy with it. Given my relationship with David, and my overall favorable impression of Tempe Dodge, I plan on making my next truck purchase with Tempe Dodge.

brewer94

19 de mar. de 2012

My husband and I came in on a late night to search for the type of car we wanted. Not sure exactly what we wanted still, Warren Woolsey helped us out. We took a used 300 C for a test drive. He was very knowledgable about the car and pointed out the details we were looking for. After the test drive, we decided to take what we learned that day and sleep on it. 2 days later we came back to Tempe and looked for Warren. My husband and I walked out with a brand new 300 C. It was great dealing with Warren. He was straight to the point and very honest, funny and just a great person to deal with. He really made a long and normally stressful purchase into something enjoyable. Thank you Warren for making our purchase memorable. :)

JeepNBenzGrl1

19 de mar. de 2012

David is the best service advisor I have ever had. He is very professional, honest and friendly. I know my Jeep is well taken care of when it is at Tempe Dodge. Thanks David!

Notcomingback

15 de mar. de 2012

If there was a way to rate this below zero I would... I had my front suspension upgraded last year(you would think they would realign the front end with this kind of work done) and as a result I woreout two very expensive nonstock size tires as a result. The response was sorry hope we can make it up to next time your in. Really that was $500 out-of-pocket to me. This last service was a recall on the front suspension. I stopped in to have them check the part, which was defective and needed replaced. I was told the alignment rack was working so I left the truck and went to work. I got a call from Greg as I was in route to the dealership to tell me that the truck was done but no alignment was completed(8 hours later). Mike Purtle did not seem to care when I expressed my concern to him about the lack of communication between his advisors and myself. After gettin put in a rental that was falling apart and cost me out of pocket to drive I got my truck back 36 hours after I dropped it off for a 2 hour max repair. The steering wheel is not level and the part not replaced is so badly damaged from the tech Im not sure it is safe to leave on. They also rotated my tires and damaged my wheels. This all comes as I left Mike Bygogofly as voicemail on 3/14/12 and its now lunch time on 3/15/12, still no phone call back. I have tried him several times today and he will not answer his phone when I call. I can only say the southeast valley is really missing a good Dodge/Ram service center. If you need service seek another dealership!!!

lizp

15 de mar. de 2012

I have been going to Tempe Dodge for service maintenance on my durango for several years. I continue to have my vehicle serviced at this dealer due to the excellent customer service by David Stanley. I can depend on David to be honest with me about the services that my vehicle needs. David is personable and outgoing and really makes the experience pleasant. David goes above and beyond to make sure that I am satisfied with the service that I receive. I plan to buy a new vehicle from Tempe Dodge so that I am able to continue receiving services from David. I highly recommend this dealer and working with David for service maintenance and repairs when needed.

boomerandscruffy

14 de mar. de 2012

I have rated Tempe Dodge so highly because our family currently has a Dodge Durango, a Dodge Ram truck and a Jeep Liberty. We have had several Dodge vehicles previous to these. We continue to come back to Tempe Dodge because of our satisfaction with the vehicles and the quality of service provided. From purchasing our vehicles to maintaining them, we put our trust in Tempe Dodge. David Stanley has been our service advisor for many years and has been someone we can count on to keep things running smoothly. He is informed, efficient, very personable and a good communicator. After all these years, I consider him a friend. I am also very impressed with the door to door service that Tempe Dodge offers. I drop my vehicle off and they return me to my home, rental car agency or if you work nearby to your place of work. When my vehicle is ready they pick me up so I can retrieve it. I don't have to worry about how I am going to get my vehicle or bother a relative or friend to get me to the dealership. They even offer to wash your car. I look forward to many more satisfactory years with Tempe Dodge and David Stanley as my service advisor.

Richard_Gable

13 de mar. de 2012

I purchased my Dodge Durango in 2001, and David has been my service advisor since about that time. David is a great ambassador for Tempe Dodge as once the vehicle is purchased, it will be the service department that will interface with the customer. If the customer is fortunate, David will be his service advisor. As you can tell, I am very pleased with David Stanley as my service advisor. I have never taken my Durango to another dealer for service because of the confidence and trust I have in David. Also, David is very congenial and easy to like. David gets personal enough to make you feel that you are a valued customer and friend.I plan to purchase my next Durango at Tempe Dodge, but when I do, I will request (and insist) that David will be my service advisor.

roseray

13 de mar. de 2012

We would highly recommend Tempe Dodge for a new vehicle and maintenance of your vehicle. We have been customers for many years. We have worked with Dave Stanley and have always been very satisfied! He is very helpful, friendly and really goes out of his way to make sure we are happpy with any type of questions or service we have. He likes to talk to you and gets to know you. :) He is honest and that is comforting to know we are in good hands and ensures the safety of our family. Last year we were looking to buy a new vehicle and were leaning towards a Kia, but when we found out that Dave wouldn't be our advisor, we went with our Jeep. :) We don't feel we compromised at all. In face, we are truly happy with our Jeep and happy we "got to keep Dave" :)

pmkandar

12 de mar. de 2012

I began using Tempe Dodge for auto maintenance after some pretty bad experiences with other dealers and independent shops. This was one of the best decisions my wife and I ever made. Tempe Dodge and David Stanley have kept our three Dodge vehicles in great condition and have fixed problems other dealers couldn't resolve. David always looks for the best value in our repairs and will tell us if a repair is really needed or can be delayed. I never feel like we are being pressured or taken advantage. Most often they get the work done in a day (and get me to and from my workplace on their shuttle with friendly drivers Bill and Tony). We will continue to use Tempe Dodge for all of our maintenance and repair work.

JosephGB

12 de mar. de 2012

Joe Lanzafame was the dealer who helped us find a Jeep Wrangler Unlimited. He worked hard to find the exact Jeep we wanted even though it involved a dealer trade from out of state. He communicated with me frequently as needed and I felt respected through the whole process. The negotiation process over price was unpressured and very straightforward. Overall, Joe treated me and my wife with as much care and respect as anybody could. He made this car buying experience a very positive one and I would go back again for my next vehicle.

Happy with Tempe Dodge

11 de mar. de 2012

David Stanley you are the best! Back in 2003 I purchased my 2002 Dodge Intrepid from Tempe Dodge. So for the past 9 years I've taken it to David Stanley for all my service needs. With him it's all about you as the customer. He's truly honest with the issues and repairs he recommends. I feel so confident when taking my car to Tempe Dodge, I know I'm in the best hands with David. He makes it convenient to have your car worked on, from the time you drop it off to picking it up. I highly recommend David and Tempe Dodge.

mimimazda

7 de mar. de 2012

Warren Woolsey is excellent to work with! He made buying a car a very good experience and I would recommend him to any of my family and friends! I was given all the information I needed, he took the time to answer any, many and all questions about buying used, new and even lease options. After visiting a few other valley dealerships-I was rest assured I found someone who beleives in taking care of his customers!

tschaefer

7 de mar. de 2012

We have purchased 2 Dodge minivans from Tempe Dodge since the growth of our family over the past 12 or so years. Not only are we really pleased with the Dodge minivans, but the service we receive from David Stanley, in particular, has always been outstanding. We always know we can count on his opinion and trust his information to be reliable and correct. David is very customer oriented and friendly. He is prompt with his calls, offers helpful suggestions, takes the time to explain any confusing technical terms for me, and always seems to remain in an upbeat and positive mode - which makes doing business with him so pleasant!I have continued to bring my van in for all of it's service needs at Tempe Dodge over all of these years and always call on David Stanley first. He has gone above and beyond at times to make sure he gets my name on the shuttle van list for a ride, or even recommend a rental car when I didn't even realize we had that coverage as well when we got our newer minivan. David clearly informs us of what we can expect in terms of service needs, costs, and when it will be completed. We truly appreciate doing business with Tempe Dodge and will continue to do so with David Stanley as our contact person. Thank you!

jeffandkim

6 de mar. de 2012

My husband and I both drive Dodge vehicles and we have been going to Tempe Dodge for 8 years. David Stanley has been our service advisor the whole time and we have had all the work done on our cars at Tempe Dodge. The reason we continue to go to Tempe Dodge is because of David Stanley and his customer service. David gets it, he transcends servicing a vehicle and establishes true relationships with his customers that builds trust and brand loyalty. In March 2012 we purchased a beautiful new Dodge Truck. We looked and test drove other trucks but we kept coming back to the Dodge because of the excellent customer service David provides. He introduced us to Frank who helped us order the exact truck we wanted and was wonderful during the whole sales process. We now have a beautiful new truck that we look forward to driving every day and we know that David and the the people at Tempe Dodge will continue to take excellent care of us and our vehicles. If you are ever thinking about buying another brand of truck - test drive a Dodge.

napacalm

5 de mar. de 2012

I have had David Stanley as a Service Advisor for the last 7 years and he has always been and excellent advisor. He has worked with me on purchasing my latest new car, a Chrysler by recommending Mike Cardella to help me purchase my car.David has always been very helpful and attentive to any needs that I may have had for all my cars. I would not go to another dealer for service or for any needs as long as David is at Tempe Dodge

myfamilyfirstbiz

5 de mar. de 2012

I purchased a used Dodge Grand Caravan from Tempe Dodge in 2001 and for the past 9 years have had David Stanley as my Service Advisor. He is trustworthy, honest and straight forward each time I have to bring my van in for regular maintenance or because I've got a repair that needs to be made. Over a year ago my son totalled my 2001 Caravan and when I called David to tell him he was devastated to hear the news because he knew that I had kept such good care of it and there were many more miles to be driven on it. A month later I found an almost identical van but a couple years newer and he took the time to look it over and reassure me that I had found a good, reliable vehicle once again. Since then I've had to do several repairs that were necessary, but I know it's worth it. I know that I'm not going to pay for something that doesn't need to be done just so someone can make a buck. That's not how David operates and he is the main reason I keep coming back to Tempe Dodge and always will!

lslorenz

2 de mar. de 2012

I've been coming to Tempe Chrysler Dodge Jeep Ram for years to have my vehicle serviced. I always see David Stanely when I take my car in, and I've always had a terrific experience. The staff there are attentive, friendly, and take the time to talk me through any maintenance that my car needs. I trust their recommendations b/c they never try to get me to pay for extra work that isn't needed. I plan to purchase a new Jeep this year, and I plan to purchase it from this dealership b/c of the terrific service I've gotten over the years.

music13

2 de mar. de 2012

My sales associates were EXCELLENT! I was treated with courtsey and professionalism. I got the car that I wanted. Everything was explained, I would recommend this dearership to anyone. I am a satisfied customer due to the great sales team at Tempe Dodge.

dodge2011

1 de mar. de 2012

Sergei was a pleasure to work with, very knowledgable and friendly. He was not too pushy, which we truly appreciated.Thanks for the great experience.

cbare

1 de mar. de 2012

David has gone above and beyond my expectations. He not only cares for my car, but also cares for me as his client. He explains in detail what needs to be done and why it is important. He is concerned with my safety and the longevity of my vehicle. I am so pleased with his customer service, I bought a second vehicle from Tempe Dodge knowing he would be servicing my new car. I am thankful for Tempe Dodge and their employees like David Stanely!

wasgas

27 de feb. de 2012

Took truck in for service work, it was completed quickly but when I went to pick it up I had a hard time getting anyone in the service department to even look up or acknowledge I was there. I finally picked up my truck and drove to the nearest gas station and it did not sound like it should, come to find out they had never installed the air cleaner cover. My 8 year old is smart enough to know that if you take something off, then you should try and put it back, but after $1200 in repairs these guys didn't bother. Picked up truck and it was dirty they never even bothered to run it thru the wash. I won't go back...

kendavies3038

23 de feb. de 2012

The whoe experience from online website sales person (joe Lanzafame) to finance manager )carrie, I couldn't be more satisfied. I traveled 45 minutes and passed 5 dodge dealerships to purchase my 2011 Dodge Durango with a HEMI. You all rock.RegardsKen Davies

Kelly O'Rell

22 de feb. de 2012

As a former Dean Of Students at two automotive technical training centers, I feel qualified to comment upon the quality of a dealership. I have purchased every one of my vehicles over the last 18 years from Tempe Chrysler Dodge and have worked exclusively with David Stanley in their service department. There was a time when I would avoid dealerships at any cost but David and Tempe Chrysler Dodge have completely changed my feelings. Whenever I visit the dealership, it's like visiting family. I would like to specially commend David Stanley, my "Service Saint" for his personable, caring and concerned care of me and my vehicles. From the shuttle van driver to the owner I give Tempe Chrysler Dodge the highest recommendation. If this rating chart had a 10 I would give them a 100!Kelly O'RellTempe, AZ

RPriest

22 de feb. de 2012

Justin was honest and straight forward. We left a previous dealership because we felt that they had not been. We had a great experience and were very happy with our service from the entire team.

michdini13

16 de feb. de 2012

This was my first experience purchasing a car from a dealership at 23. I was totally comfortable and they were very friendly and explained everything. Everyone makes it seem like hell to go to a dealership and buy a car but I had a wonderful experience.

chevrev

12 de feb. de 2012

BOUGHT A 2012 JEEP WRANGLER SPORT FROM JUSTIN BEAN EXCELLENT SALESMAN EASIEST SALE NO PRESSURE .FRIENDLY PEOPLE WORKING THERE.NO PROBLEMS LIKE TYPICAL DEALERS.HIGHLY RECOMEND JUSTIN BEAN AND TEMPE DODGEKIA FOR YOUR NEXT VEHICLE.

Fred_Apuan

10 de feb. de 2012

I gave this dealer all 5's because it truly was a great experience. I had mentioned previously to him that I was hesitant to purchase a Chrysler again, but Reggie Hunter was very helpful and gave us some good options and assuaged my fears. When we made our decision, he went with it and got it all worked out for us. We feel that when it comes time to buy a car again - hopefully 5-7 years down the road - we'll definitely see if Reggie is there to help us out.Carrie Edwards was also awesome in helping us with the final financial checkout. She was friendly, helpful, answered our questions and explained some things that might be confusing to us. She also told us to give her a call if we had any questions in the future.So, I give Tempe Chrysler all 5's!Thank you!

RANTONE-SMITH

10 de feb. de 2012

JOESPH FROM THE INTERNET DEPARTMENT WAS GREAT WE WENT IN TO PURCHASE A CAR AND WALKED OUT WITH TWO 2012 VEHICLES. THE WHOLE STAFF WAS AWESOME FROM THE FINANCE STAFF TO THE PAPERWORK DEPARTMENT TO THE SERVICE PEOPLE. I TRULY ENJOYED IT AND NEVER FELT PRESSURERD TO BUY, I WILL BE RECOMMENDING THIS PLACE.

Richardsjk3

8 de feb. de 2012

Let me start off by saying, I HATE buying cars. I would rather go get a root canal. I dont like car salesmen in general, and I always have buyers remorse. But we needed a new truck, soooooo we had to get out there and look. At first my husband had some very bad luck, at one dealer he couldn't even get help !!!!At another one 2 guys were working with us, and they both were super scummy. THEN my hubby called Tempe Dodge. From the start he worked with Joe. Joe was terrific! He was not pushy at all and really took the time to help us. He was also so upfront with us and got us great deal from the START, not after us trying to leave or somthing like most dealers. We were hard on him too :) All the people we came across her were very kind. We even ended up geting a better rate than we had agreed to, so unexpected. The lovely lady in finance (Carrie) was great too! They also don't add a bunch of dealer add-ons here. For the first time I left smiling, insted of a sick feeling in the pit of my gut. Good job Tempe Dodge! I will be back to buy my Challenger ;)Kara R

an072811

7 de feb. de 2012

I worked with Jarvis, he is awesome! I never thought that I would get approved and he did just that! I have bad credit and he got me into a great car! Thank you Jarvis for your dedication and commitment to what you do best! YOU ROCK!!!

trebor-18

6 de feb. de 2012

Jaruis Newman help me get a truck even with bad credit.Everyone was helpfull and friendly.The price was good.I will tell my friends an family Thank You

mikehallmusic

6 de feb. de 2012

I recently had several things done to my truck by the Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a timely manner. This was a welcome change from the experiences I have had at other dealers and diesel shops in the area. The Service advisor called me before noon the day I dropped it off to let me know what needed to be done and how long it would take two days. He then called me the next day to let me know all was going well and the work would be completed on time. In past experiences at other shops simple one day repairs have turned in to multiple day repairs with out any notice to me, very frustrating. I would highly recommend the Service Department at Tempe Dodge, they really care about there customers!

tburkhart

4 de feb. de 2012

Rob was great to work with and was super nice. Walked through all the options and went over all the features of the van. While it took a while to get through the paperwork the process was wonderful. Carrie Edwards in the business office was very friendly and helpful and worked to get us through all the paperwork. Bottom line it was a real pleasure to purchase from this dealership and we will make the drive from Peoria AZ to Tempe to get this type of service. Thank you Rob, Carrie and Tempe Dodge for making this a good experience.

kminarizona

3 de feb. de 2012

I've always had excellent service at Tempe Dodge and David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excellent service is what made me decide to purchase another car from Tempe Dodge in 2011.

todd garretson

2 de feb. de 2012

New jeep under warranty. Ultra simple repair of replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticksout and scrapes your hand every time you close the top, oh and the screw is in crooked.The service agent was no help at all and was bothered by my frustrations with his company's ineptitude. "Well we will get right back to you if there are any recalls on this screw." he told me...it's a screw. I will never be back for service.Justin in sales was very knowledgeable however and the sales transaction was very smooth.P.S. The first time it was "fixed" I was able to pull the whole hinge and top out (it was not screwed in) of the socket which was a dangerous had it happened while I was driving.

dmmail123

30 de ene. de 2012

Great buying experience. Found car in new car inventory online. Talked to salesman on phone to verify they had it. They gave us a great deal after a little negotiating.

gkorfsr

29 de ene. de 2012

Justin was very informative, let us make our own descision with no pressure and the dealership gave us a fair deal. I will certainly recommend the dealership along with Justin to anyone looking for a vehicle.

Jeepguy456

28 de ene. de 2012

Once they had my check I felt like they couldn't get me out of there fast enough. The car was not detailed or cleaned to my satisfaction but they said all they were obligated to was to wash it. They did not program my electronics to the car they told me to read the owners manuel.

LauriKrawczyk

25 de ene. de 2012

We purchased our 2001 Grand Caravan new from Tempe Dodge. We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years has always been outstanding. David Stanley has always given us VIP treatment whether it was for required maintenance or emergency repairs. When the time comes to purchase another vehicle, we will definitely be returning to Tempe Dodge!

ex0wa66

25 de ene. de 2012

I would not recommend this dealership to anyone due to the poor customer service. I have been trying to cancel a GAP policy for the past 2 months with no luck, first they LOST the paperwork, could never get a call back from anyone, and when I finally was able to speak to a live person, not a voicemail, they hang up on me. Definitely will never come back to do any type of business with them.

tveic

19 de ene. de 2012

Started off with a service visit. Ended up trading my'03 Ram for a 2011 Durango. End of year closeout pricing plus the offer made for my truck made this an easy decision. The timing was perfect as were the numbers. Dave Zinkel made this happen quickly and easily. We are delighted with the new vehicle.I never considered shopping for a deal anywhere else. Why? Sam Battaglia has been my Service Advisor for over 8 years, and will continue to be for many more! Everyone at Tempe Dodge has the customer's best interests in the forefront. Could not ask for a better Dealer with which to have a long time relationship.

khydo014

19 de ene. de 2012

I experienced friendly, respectful treatment for the entire time I was there. I was shown cars within my price range and was not pressured to buy. Jarvis and his manager, Mr. Anthony, worked very hard to find the best deal and financing available to me. I drove home in my new (to me) car with a smile on my face

wbaueraz

18 de ene. de 2012

Very pleasurable buying experience! We found a vehicle online and brought in our own financing. When the vehicle we were seeking did not meet the lenders criteria (it was too new to determine a book value)the salesman presented us with two alternatives that met the lenders criteria and that we actually liked better than the original vehicle. Once we settled on a vehicle (2011 Grand Caravan Crew) the buying experience was simple and efficient. Normally dealerships do not care for outside financing - but the finance manager never sought to sway us and in fact, admitted that she could not match what we had in place. It was very refreshing! The dealership was clean and modern with amenities for the kids as well as comfortable seating areas with large screen TV's for the adults. This was a no pressure, no haggle transaction in which I feel we received a great vehicle at a great price! I wish all auto buying transactions went as smoothly as this one!

alicia123

16 de ene. de 2012

I was very nervous going to buy a car on my own. My husband was out of state and warned me of salesman taking advantage of my little knowledge in purchasing a vehicle. I first went to Honda and had a HORRIBLE experience.They were pushy, rude and tried to get me to sign papers after just looking at cars. I alsmost went directly home but decided to stop at Dodge. I was welcomed by Mike Mullins. He was polite and so knowledgable. He was someone I was able to joke around with. Thankfully we have the same sense of humor. He made me feel welcomed and the visit was all about what I wanted and he made that very evident. I was never uncomfortable in my choices, and granted I took up most of his day with my visit, he always had a smile on my face. I have recommended him to my family and closest friend, and Mike, if you read this I cant thank you enough! YOURE THE BEST!

mswity

14 de ene. de 2012

This is my first new car in over twenty years. Choosing the right car, in the right color and the right amnities could have been mind boggling. Mr. Hunter has been working with me since July 2011. He has been very attentive to my particular needs and wants in a vehicle. Mr. Hunter was courteous,professional, and he took that extra step to insure that I understood every process of purchasing a new car. Everyone at the dealership, including my Service Representative, Sam B. are always helpful, honest and treat me with respect. This is the kind of service that will keep me coming back.Thank You!!!!

Car buyer 12

11 de ene. de 2012

Working with Brent was great- he helped us choose the right car for us and had answers for all of our questions. There was no pressure to buy and we had plenty of time to make our decision. He was friendly and we will recommend Brent and the dealership to others.

javanator

10 de ene. de 2012

I first met Mike to discuss my financial options in early December of 2011. He was friendly, helpful, accomodating and professional. He made a deep impression on me. He called me to let me know about a Jeep that was available which was perfect for me. He did not exaggerate; it was my dream Jeep. I purchased this Jeep on Saturday, Jan 7.My girlfriend was with me during my purchase and actually bought a brand new Dodge Charger on the spot. She too was very impressed with Mike. Finally, Mike is a great guy who cares about his customers. Because of him, Tempe Dodge has a lifetime customer in me.

svalenzuela

10 de ene. de 2012

I'm so glad that I randomly selected my service adviser David Stanley the first time I set up service after purchasing my '07 Dodge Magnum. It is always a pleasure to see him which makes it easier to get my service completed when I should. David has also helped me when I was stranded recently. He was so helpful in a very stressful situation and made it tolerable. I will continue to visit Tempe Dodge as long as David is there to greet me!

byates

9 de ene. de 2012

I was at this dealership with my boyfriend who was purchasing a used Jeep. Mike Tomlinson really helped my friend in locating a used Jeep of his dreams. After their transaction was complete, I asked Mike if he could show me some of the new cars. I didn't tell Mike I wanted to replace my car and he graciously showed me several models, giving me a lot of good info on each. When we came to the Chargers, I asked if we could test drive it and he accommodated me. I knew I liked the Chargers and the one I drove was perfect for my tastes. When I asked Mike to 'crunch numbers' for me, he was quick and thorough. There was no pressure whatsoever and we were all a little surprised when I said I'd buy it. My boyfriend and I spend nearly six hours with Mike this past Saturday and I never had such a positive and wonderful experience at a car dealership before in my life. And I've purchased quite a few cars in my lifetime! Kudos to Tempe Dodge for having employees as Mike. In fact, all of their staff were easy going and most accommodating.

lthomen

8 de ene. de 2012

I recently came into the dealership looking for a Kia Sportage. I had been looking for a crossover type vehicle and had terrible experiences at both Ford and Chevy dealerships. I met with a salesman named Justin Hedges who was very knowledgeable about the car I was looking for. Compared with other salesman I've dealt with, I was extremely happy with his level of customer service. He wasn't pushy or rude. He helped me to find exactly what I was looking for at a great price. Though I didn't end up buying from him because I want to save up a larger down payment, I will definitely come back and buy from him.

smallgreenbird

7 de ene. de 2012

I highly recommend this dealership and David Stanley. One of the nice things about David Stanley is he always is upbeat and has a smile when he greets you.I have a 2001 Dodge Van and I wanted to keep it for 200,000 miles. Over the many years, David has done everything to help me reach that goal. We are at 167,000 miles and counting. He is always willing to take the time to explain; the how, the why, the when and the cost of each and every need that my van has needed. I am sure without his help keeping track of the different service requirements with regard to when and I needed it, I wouldn't be telling you how much I appreciate his insight. I have been extremely satisfied with my many experiences with David and this dealership over the many years I have been coming here.I am impressed with every aspect of their new facilities.

smurrayaz

6 de ene. de 2012

everything was great until we had to wait an hour and a half to see the finance manager to finish our deal. joe did a great job with everything.

scala

5 de ene. de 2012

I have been going to this dealership for a long time. I find David (service advisor), Gary (mechanic) and the others to be very helpful with any issues I am having, and getting the job done correctly.

JackBurton

5 de ene. de 2012

I needed parts for my car and had been shopping around all over town. Not only did Tempe Dodge have the part but the service was great!

Croswhites

4 de ene. de 2012

David is always friendly, honest, and helpful. When my husband and I are in the market for a new car, we will have to get another Dodge just to have David as our service advisor! He is a pleasure to work with and represents Tempe Dodge nicely!

tubbyt

3 de ene. de 2012

This is the 4th dealership we visited trying to lease a Chrysler 300. Scott & Warren listened to us to find out what we wanted. Other dealerships wanted us to look at hat they had in stock. One dealership even told us "Chrysler leases are terrible". We spent over 3 hours at another dealership and they were to notify us with final numbers. (We had to leave due to an appointment.) They still have never called or emailed us with those numbers. A 3rd dealership just said that what we wanted to do financially couldn't be done. So you can see how thrilled we were to find a dealership that would listen to us, work with us and lease us our new car. Thank you! By the way, the Chrysler.com website met our needs in a great way.

j_undr

2 de ene. de 2012

Justin was most excellent to work with. The original vehicle we went to look at did not have a high enough seat to accommodate my wife. Justin suggested another vehicle which we test drove and loved. His service was great.

rehiker

31 de dic. de 2011

I called the dealership concerning an ad in the Az Republic and made an appointment for a test drive. When I arrived at the dealership Justin was already prepared for us. We drove two vehicles and chose a new Jeep Wrangler. We have bought numerous new vehicles over the years, the experience with Justin and Tempe Jeep was the best we have ever experienced. The sales manager (Steve), Justin and the finance person were friendly, efficient and informative. What a great experience! Thanks....

Abbysmom

30 de dic. de 2011

After having a bankruptcy but needing to buy a vehicle we did a lot of research. Tempe Dodge fit our needs. They did an amazing job of putting us in a fabulous, safe and upgraded vehicle with much better than expected rate. Reggie was easy to work with, flexible and knowledgeable. Thank you as well to Carrie for working to get us a better than expected rate and protection package. We are are beyond satisfied!

Scoobs12

29 de dic. de 2011

Justin was not pushy. He was very friendly. Justin was knowledgable and knew quite a bit about the different cars. Lastly, he negotiated a good deal.

thomas hicks

27 de dic. de 2011

We had a great experience, Justin Bean was extreamly knowledgeable. Justin never at anytime made us feel pressured or rushed in fact we felt very comfertable and relaxed, over all our experience was great and we would recommend not only the dealership but Justin Bean to are friends.Thomas Hicks

bob1962

24 de dic. de 2011

I went to two other dealers,only to find out they have dealer options I do not want why do they give you one price only to tell you when you get there that we put paint protection and other junk on out cars. I went to Tempe Dodge and got the price I was told. Never again will I go through the run around with buying a new truck.Just go to Tempe Dodge best service and Professional team ever. Joe and the rest of the staff made me feel like I was the only customer there at the time, although there were a lot of people looking to buy that day. I never felt pressured at any time or asked to buy or pay for extras. Thank you Tempe Dodge I love this truck.

Kellydeleon13

22 de dic. de 2011

I went into the dealership with one goal in mind; get out from under my car payment that I owed way too much on. I had contacted Steve Gallo online where he helped me narrow my search down to specific cars and there prices. Once I was finally able to go in to the dealership and work with Steve, let me just say AMAZING! He was so helpful and really cared about my given situation. He never gave up on me and was really trying his best to fins me an option that would be better for me. I would higly recommend this dealership, especially Steve Gallo for your next vehicle purchase!

Velbe

20 de dic. de 2011

Nice dealership. Stephen Gallo was knowledgeable and professional in assisting us in purchasing the vehicle. No hard sale for extras during purchase. Very nice vehicle! Overall excellent buying experience.

MARVIE

19 de dic. de 2011

i REALLY ENJOYED THE EXPERIENCE OF BUYING A CAR THROUGH GENE, HE KNEW TH PRODUCT, HE STAYED WITHIN MY BUDGET AND WORKED ON EVERY STEP OF THE PROCESS WITH ME. MOST IMPORTANT HE WAS VERY TRUTHFULL IN REGARDS THE CAR AND HIM SALING ME OUTSTIDE OF THE RIM.

jebright

19 de dic. de 2011

Mike was awesome, he was professional and did everything he could to make the process as smooth as possible. He went out of his way to make sure the vehicle was ready for delivery as soon as poosible after working with the title team. Overall I was very impressed and will return to Tempe Dodge when I am ready to purchase my next vehicle.

holmez

12 de dic. de 2011

My wife and I were first time car buyers and we have to say that it was the best first time experience that we both have ever had, we are very happy with out new vehicle and we thank the dealership for making it a great experience.

redsapper69

12 de dic. de 2011

I received a notice in the mail from my credit card company for pre approval on a car loan. My husband called to schedule the appointment and we were able to meet with Gene Jenkins the same evening. Both Gene and Carrie Edwards worked very hard to help put us in a vehicle that suited our request as well as need and price range. We were unable to leave with an answer due to the late hour, but Gene reassured us that he would call the next day if we would be able to drive home in a new car. We were very happy to get the call that we could come down to the dealership and get the loan paperwork processed. Carrie Edwards came out to introduce herself to us and verify minor details before signing the loan documents. Carrie went through warranties and GAP insurance and was able to get us a lower APR due to the safety measures we were able to add to the vehicle. Gene and Carrie are beyond friendly and went above and beyond the "norm" to help put us in the vehicle we wanted. My husband and I would recommend this dealership, Gene, and if able to, Carrie. Thank you is not enough to show our gratitude and appreciation.

jareid

10 de dic. de 2011

We came to get our car serviced and ended up buying a new car. The salesman Anthony was very good to deal with. He was not pushy and was knowledgeable about the product. When we came to sign all the papers the finance person explained everything well and was good to deal with. We were pleased with the whole process.

worlock_0

8 de dic. de 2011

We arrived to Tempe Dodge in search of a Grand Caravan for our growing family. Our sales employee Steven Gallo was more than accommodating to us. He was easy to work with, friendly, and fought for us resulting in our used vehicle's paint being serviced and buffed out by the dealer when we were not satisfied. We would definitely recommend him to a family member or friend looking to purchase a vehicle. On a side note, our female finance manager was a pleasure to work with. The dealership also looks great following the remodel.

George Arnold Jr

28 de nov. de 2011

WE had been shopping for a new or good used car for 5 weeks. We visited several locations to find a car, but found most places could care less about talking to us and most of their people were more interested in talking on their cells phones,or texting some one, or flirting with the other employees.We saw your ad in the paper, called the dealership, talked to Warren, and made an appointment to meet with him. We met up with Warren on the 22nd of November after strolling through the cars on the lot.We let Warren know that we would be interested in a new or good use car if he had one. He immediately showed us two Chrysler 200 used cars. We drove one of the cars and decided that it would work for us.We traded in our Chrysler 300 and purchased the used car. Our experience at the dealership was truly enjoyable. I would recommend you to anyone. Thanks for taking care of business for us. We will be back again.George and Marge Chandler Arizona

melcjudic

21 de nov. de 2011

started at door with salesman,handed off to a"manager".upon return next day handed off to internet" salesman. I may have violated your procedures but I felt I should have continued with the "manager" from day one. otherwise once decision to buy was made the paperwork took so long that my wife and i went to lunch.( we discussed if we should go back to finalize sale ) I hope that customer interactions in the future can be handled in a more time efficient manner. MC/JC 11/21/11

JoJo33

19 de nov. de 2011

Our sales representative, Sergei, was outstanding. He was quick to come and help us when we came onto the lot and was patient with us as we asked to see a few different vehicles and take 2 different test drives. We did not feel pressured with Sergei - the sales atmosphere was very comfortable, open, and relaxed. This ranks as my top car-buying experience. Thanks Sergei!

dgeislinger

17 de nov. de 2011

After months of research, I traveled to AZ from CO to purchase a used Hyundai Sonata since the prices had proven to be so much lower and selection much greater in AZ. I found a 2004 Sonata with 21,000 miles advertised online at Tempe Dodge. From the first phone call to the final purchase, I worked with Brent Bush. I was dreading this transaction; I equate car purchasing with dental surgery, a tortuous and, I feel, overly drawn-out process. Brent Bush was an absolute JOY to work with, his friendliness felt warm and sincere; his customer service skills are stellar. For some reason, once it became apparent this was the vehicle I wished to purchase, a Mr. Silver -- if I remember his name correctly -- appeared on the scene as well. While his manner was very friendly, Mr. Silver's involvement in the transaction felt, at best, unnecessary to, at times, unwelcome. And I don't think I will ever understand the ... drama of the salesman acting as a go-between between the guy who's calling the shots on the price and me. With the excellent mileage and condition of the vehicle (despite a scratch on the side mirror) the price wasn't budging much. Basically as a goodwill gesture, Mr. Silver did promise to throw in a bottle of touch-up paint for use on the side mirror. Nevertheless, it took two days -- about eight hours total -- and the car was mine (complete with an overlooked alarm system the previous owner had installed, much to everyone's surprise, but Michael Hernandez was able to help us with)and I love it. I would highly recommend working with Brent Bush. As for Mr. Silver ... well, you know, I never did get that touch-up paint ...

Davejh

15 de nov. de 2011

Worked wit Joe and never felt any pressure. B.S.-O-meter was always low. I would recommend joe heartily. Whole deal went vey smoothly.

mtfe

11 de nov. de 2011

Mr. Woolsey was friendly and spent several hours getting our 2011 Chrysler into our hands. He was tireless and was able to answer any and all questions honestly and with adeuate detail for us. He is instrumental in suggestive sales of goods and services following the sale of the vehicle. His expertise and frank answers influenced us to purchase the extended warranty and appearance plans, which I had not understood enough to want to buy. His clear logical reasoning made me understand why we needed these valuable products. Bob Collins, Mesa AZ.

miketemp

4 de nov. de 2011

Best experience to date for buying a car. Everyone was very helpful and pleasant.. no pressure sales pitch.. Scott was very helpful and knew his stuff.. was able to answer all our questions.. they treat their customers very well.. I really hate buying cars but the time we spent there was great.. everyone at the dealership was very friendly and professional... Would definitely rate them high in the car buying experience and would send people there without hesitation..

chrstr24

30 de oct. de 2011

Justin was extremely helpful. His expertise and knowledge of Jeep vehicles was very impressive. He was professional and friendly. This was one of the best buying experiences we've ever had!

jkost

28 de oct. de 2011

I can't say enough positive things about our experience at Tempe Dodge, specifically, our salesman, Jarvis Newman. We would highly recommend anybody shopping for a new or used vehicle to stop by and see Tempe Dodge before buying a car elsewhere... Two words, "Intergrity Matters" and they were a great!Resectfully,Jim

vernonh

21 de oct. de 2011

Mike did a great job and went above and beyond to get me into a vehicle. I appreciate everything he did and would recommend him to anyone.

tvalvoda

17 de oct. de 2011

We went to Tempe Dodge looking for a AWD 6 cylinder Journey which our friend recommended. Unfortunately they did not have any and our first sales person was not very helpful. However, Steve and Justin Bean took over and Justin found us one which met our criteria at another dealer and scheduled it to be transported from Holbrook, AZ to Tempe the next day. We returned and found the vehicle to our liking. Justin was very knowledgeable on all aspects of the Journey. We rate Justin as 5 stars, he was great.

americanscholar

13 de oct. de 2011

I felt safe working with Tempe Doge. Their dealership is clean and well organized. I bought a used car and was able to view it before it was cleaned up and it was filthy. They did an excellent job of cleaning it up. I worked with Justin Bean who is knowledgeable and sincere.

chrissyborchardt

10 de oct. de 2011

Tempe Jeep/Dodge is nothing short of first class. Not only did we feel completely satisfied with our new Jeep purchase, our sales person Justin Bean far exceeded our expectations by his genuine, and friendly nature, his direct and honest approach, and his specialized knowledge and expertise. We went to several dealerships in the area to find the Jeep we were looking for, and decided to purchase our new Jeep Liberty through Tempe Jeep because of Justin. The fact that we felt completely comfortable and safe purchasing somewhat of big investment like this says A LOT! Justin and the Tempe Jeep team really made our Jeep purchase a pleasurable, exciting experience.

lenore derosa

7 de oct. de 2011

Wow, what can we say--Buying our 2011 Jeep Grand Cherrokee was one of the most pleasant experiences EVER. The dealership employees were friendly, all had a great attitude. They wanted to satify the customer (us) in every way. The facility was clean, professional in appearance and I might add--gorgeous. We were escourted by our sales person, Brent, into a bright immaculate area of glass and white tiled floor. There sat our new car already to be given over to us with a very complete explanation of every detail on the car. Brent took his time and answered all our questions on all the neat features. Brent even programmed in our home address and map on the navigation option. My husband said it was so I could find my way home where ever I might rome. Thanks so much. I love my new Jeep. Pat and Lenore DeRosa

jweber33

3 de oct. de 2011

I bought a used vehicle from this dealer and my interaction with Justin Bean (certified sales specialist) was what made it an excellent experience. Justin demonstrated professionalism, a strong interest and knowledge of the vehicles he sells, and a straightforward approach that I greatly appreciated.

andym10

29 de sep. de 2011

I was looking for a new car and filled out the credit application on line to save a little time and I was approved and given an exact price and what my payment would be over the phone. I went in and test drove the car I had picked out and I bought it that night. They had all my information so a lot of the paperwork was completed which was nice. The final numbers were within a few dollars of what I was given on the phone so there were no surprises when I got to the dealership.Working with Reggie and Greg was great. Both of them were very nice and would work with them again. Love the car and loved the service!

695aspaas

26 de sep. de 2011

Tempe Dodge was the only one avertising the price with the available, not added on, incentives from Dodge. The others had full sticker, and it's a pain to start from there. The price, dealer and incentive discounts, made me respond via internet. They are well set up for internet sales and marketing. It was a great experience, friendly and about the best deal I could get.

vickivavro

23 de sep. de 2011

Service manager David is very arrogant and rude, he hung up on my wife when she called, raised his voice to the both of us. What kind of business is Dodge running? I will never come back to Tempe Dodge and i will warn friends and family about this place. I have also made this problem publicly known with other sites. I am in the process of joining in on a class action lawsuit against Chrysler and Dodge for selling me a lemon, not only are the vehicles your selling bad, your service managers and other workers there are too.

dcuriel

21 de sep. de 2011

After being denied three times for false reasons Justin was able to put me in the truck I loved. They were able to get me through the door as fast as possible and kept me informed the entire process. I would recommend this dealer to anyone looking to buy a car with fair credit and doesnt want to spend all day in a dealership.

zacksnj

12 de sep. de 2011

I contacted Steve thru and internet ad.WE drove 130 miles to meet and see the car. Steve went over everything on the car before we test drove. The Sales procedure was the best I have eer experienced.While waitin for the paper work, the car was completley detailed.Upon the completion of the sale. The car was brought to a staging area(inside) and Steve helped with our personal settings. I would not hesitate to send anyone to Steve for a car buyin experience.

jmpsound

11 de sep. de 2011

I may not have gone where I intended to go, but I think I have ended up where I needed to be.Douglas Adams-Car shopping can be cold, not like snow but like a concrete floor in the morning. It can also be scary, not like a monster but like a car backfiring. Steve Averill at Tempe Dodge created a warm environment made up of listening, patience and knowledge. Thank you,Jeff Potts

bboyers

9 de sep. de 2011

Justin and John were very helpfull in the selection of my used car. They made my car buying experience very enjoyable. Would recommend them to my friends and family wgo wants to by a car.

Dan Ferguson

8 de sep. de 2011

Reggie and James were both great. Reggie was very prompt with his follow up by sending a short video. He had all the right answers. Great job without being pushy. That is a difficult thing to do for a salesman. James was great as well. He even called me back to the dealer with a $1,500 oversight in my favor. I will recomend them to everyone. Great job!

jaisee

5 de sep. de 2011

Great customer service and got me out of there as fast as possible. Would recommend to other people looking for a Jeep. Will go there for service.

NatashaHolstein

5 de sep. de 2011

I was not excited about dealing with the hassle of buying a car, but working with Justin was really, really easy. He was very friendly and all the staff that I encountered was incredibly helpful. I was having some issues with my battery a couple days after I bought the car and the service department staff drove out to my house the same day and replaced the battery. A great experience overall.

pburch

31 de ago. de 2011

Greg went the extra mile for me. I was a demanding customer whom did not want to settle for the inventory in stock. The exact car i wanted wasn't on the lot, color scheme, etc...Greg hunted it down, and brought in for me. Very pleased with the outcome on my experience w/ this dealership.

JohnPridemore

30 de ago. de 2011

Justin was very thorough with his queations as to what I was looking for in a Vehicle and was able to show me a number of them that i could choose from without any pressure at all. Which made my shopping experience very enjoyable. Justin was very thorough in hi delivery explanations of how everything operated as well and I was very relaxed when I left the facility. Thank you Tempe Dodge, It's good to be back.

jjservicepro

29 de ago. de 2011

This is the first time I have ever left a car dealership without a headache! I never want to go anywhere else to purchase a new vehicle and I will send all of my friends in the future.

Greg Treviso

25 de ago. de 2011

I have owned and replaced my vehicles for over 50 years. I never knew how easy and painless it is to do business over the internet. I have always been skeptical about buying items over the internet and especially finding the right vehicle. Needless to say, Tempe Dodge in Tempe, Arizona has the right man holding the position as internet manager. His name is Bob Kimsey. When you think about professionalism, knowledgeable, trusting and honest, Bob is definitely the person we are talking about. I want to thank Tempe Dodge for selecting the right person for this position. Car buyers will always come back to Tempe Dodge as long as you have people like Bob Kimsey working for you.He has definitely changed my mind about internet buying.Thanks to Bob Kimsey and Tempe Dodge.

castor

25 de ago. de 2011

Overall the experience was very positive. I shared with the salesman (Steve V.) on the price range we were looking for, and we viewed 5-6 different vehicles that fit the budget. Fortunately we found the vehicle we were looking for within our budget parameters.

lmyates

24 de ago. de 2011

Reggie took his time to try to get the best deal he could for me when I got my car. He did a great job!

dawn mccannon

22 de ago. de 2011

Great job on finding the best deal for us.we went looking at used and found a better deal on new.James is the man.

Darci24

14 de ago. de 2011

Anthony was very friendly and made the experience less stressful than I had imagined it would be. The fianance department was able to work with me and come to a deal that was feasible for me, including a good trade in value on my old car.

Bryan67

7 de ago. de 2011

I discovered this dealership via the Internet & contacted salesman Scott Purvis for more information on a 2011 Chrysler 200 that I liked. Scott was very personable, knowledgeable & flexible when I wanted this vehicle at a lower price. The process of finalizing the sale and the final walk-through to get accustomed to the various features of the car went very smoothly and hassle-free. I would recommend this dealership and Mr. Purvis to anyone interested in this type of car.

3608baranca

4 de ago. de 2011

We purchased our 2nd Dodge truck. My husband and I had been to five Dodge dealership in a matter of 2 weeks. We ultimately decided to go back to Tempe Dodge. Justin Bean was wonderful to work with. He handled this transaction having our best interest in mind. Asked us what price range and what options we wanted, he narrowed it to a few trucks (didn't show us vehicles over what we were willing to pay), wasn't pushy AT ALL, it felt like we were doing business with a friend not a sales person. Justin was by far the most knowledgable person about the trucks that we had dealt with. He knew every option and could tell us about every inch of the truck. We will be lifetime customers.

grt2250

4 de ago. de 2011

This has got to be the easiest car purchase I have ever made. My salesperson was curtious and very knowlegable. I highly recommend Tempe Dodge and Bob Kimsey. They actually called after I took delivery to make sure we got home OK and to thank us.

nheadley

2 de ago. de 2011

Went there for my first car and it was a great experience. Warren was friendly and helpful which made the whole process enjoyable. Will certainly recommend to friends and family. Financed the car there at a pretty good rate.

MBarajas

29 de jul. de 2011

Both were friendly and curtious. They were very knowledgeable about the car they were trying to sell. They both worked with us to get us in the loan that we were most comfortable paying. Overall we were satisifed with the experience we had and would recommend any one to this dealership.

sam ross

25 de jul. de 2011

I have purchased 2 trucks over 7 years and it was good working with the sales dept.The problems I'm having is with the service dept. and the basic oil change. It doesn't get any easier then thking the filter off draining the oil and install new filter. But on 3 different occasions they didn't screw the filter on tight and I get oil on the drive way. Then on the last oil change they say I need a new air filter andI agreed and paid for it. So a week later and 650 miles I'm hearing something different with the engine open the hood and no air filter. Now I'm thinking if you can't do the basic work what will you do on a bigger work order forget to tighten the lug nuts, leave the oil out of the transmission who knows.

Asghar11

22 de jul. de 2011

Justin Bean was very helpful and respectful. If we ever need to purchase a new or used car in the future, we will consider this dealership above others first.

vhibert

12 de jul. de 2011

My wife has taken her car to this dealership for years for service and had become friends with Sam Bagttaglia. He told her that she should talk to his fleet manager about getting a new car. She went in one morning to check her alternator and Sam had the fleet manager, J.R. come talk to her. She came home about 3 hours later saying that she really loved this one SUV and she loved the way that everyone treated her at the dealership, that they were very courteous and were not just out "to make a deal". I went in with her today to look at the vehicle and drive it and we decided that we would buy it. I was quite impressed by their knowledge of everything involved, and their great attitude (by all) to their customers.We are definitely loyal customers to this dealership and will continue to be throughout.

ddbianco

12 de jul. de 2011

Keith and James were excellant to work with Very considerate of my time and also patient while I made my decision. Not pushy in the least bit Responded to my internet request within 1 hour with pictures video and window sticker

cludwig

11 de jul. de 2011

We went in to purchase the vehicle and took a look at the Jeep. The front bumper was scuffed with finish removed. Bob told us he would take care of it "under the table". We were very uncomfortable with this and went back to take another look at the bumper. It turns out the damage was more significant than we first noticed, as it was dented. Both Bob and his manager refused to do anything about it at first, saying that this was typical of their vehicles and damage such as this can be expected on Jeep products. When they understood we might actually walk, they made some phone calls and said they would swap bumpers off another vehicle. By this point, our comfort level with Bob was out the door. My wife went to talk to tell him we were leaving. Later I learned Bob had some choice words for my wife. He said we had been a grind from the start and that he and his managers felt we would never be happy. Also, he compared his new Jeep product to the five year old car we were trading in; making it clear to us he was doing us a favor by taking our car which had some scratches. He was sure to point out for some reason that since our five year old car had damage it was ok for his new product to have some. We purchased our Jeep from another dealer, which has proven to be a wonderful experience so far. Bob had all of our personal information and kept calling us, so I asked my wife to call him to delete all files. Apparently they talked and Bob asked about our purchase, and my wife told him it was none of his business. Normally, I would think this out of line, but the fact that he told my wife we were a grind from the start, oh, and I forgot, called us annoying, I'd say she was in line.At this point, I thought we were done. Bob took it upon himself to email me at home, on Sunday, the following day. He lectured my wife and I about how we were annoying customers that showed little respect for him, how car dealers work, and that it is ok for him to make a profit. He flat out called my wife and I annoying, along with other choice insults I will not share here. I emailed his boss, the owner of the dealership, a copy of the email he sent. I have not heard back yet. Never have I seen a more disrepectful sales associate at any retail establishment. To flat out insult a customer repeatedly to their face (it's interesting he chose to only talk that way to my wife), and then send a follow-up email providing more of the same.

bbled74

9 de jul. de 2011

Great experience, formally a Chevy man for 20 years they made the transistion to Ram a great experience. Love the truck and appreciated the staff that worked with me.

grish1967

5 de jul. de 2011

My experience was great and would buy another vehicle from them when I am in the market. I will be more than happy to rate the service department once my window tint is installed.

smuckelroy

30 de jun. de 2011

Great experience with the dealership and especially with Bob Kimsey, our internet sales rep. He had researched, from our internet request, an additional option for a truck that he thought we might be interested in so when we went in to the dealership, he had 2 options for us to review - the Dodge 1500 Sport Pickup and a Dodge 1500 SLT Pickup. My husband had a dollar amount in mind that he was willing to spend and Bob did everything he could to get us the deal we wanted - and he did! So after all was said and done, we drove out of the dealership with a beautiful, fully loaded Dodge 1500 Sport Pickup! We couldn't be happier. Great job, Bob, and Dodge!Sincerely,Gary and Sherlynn Muckelroy

ljuice3048

27 de jun. de 2011

Everyone I encountered at this dealership was friendly and helpful and they worked very fast to complete my transaction.They were more than happy to accomodate my requests to view a certain color vehicle, then test drive the vehicle.

mspaula48

24 de jun. de 2011

i seen a pre owned advenger r/t on the internet. I called the dealership and spoke with Mr Hunter. He provided me with the information I needed. We made an appointment and when I got to the dealership he had the advenger up front and ready to go on a test drive. What a great experence I was in and out in less than two hours. I want to tip my hat to everyone at Tempe Dodge Chrysler Jeep!

flyingcolor

22 de jun. de 2011

I have bought 3 trucks in the past 5 years and never one that entailed so muchwork and effort by the salesman as this recent purchase, I came from calif. to arizona to purchase my truck cause no one in my home state would work to find me the truck I wanted. Justin Bean salesman for tempe dodge could've done the same as the other dealers and just said the truck was not available, He not only got the truck from another state for me, but made the experience such that I'd drive back to arizona just to do business with him again. all dealerships could learn from this young gentlemen how customers should be treated and they would surely have a lot more sales. My hats off too: and thanks again so much JustinCarl MattoxAlta Loma, Ca.

brownjam6

21 de jun. de 2011

Had a great experience buying a new Jeep Patriot with Michael and James! The staff at Tempe Jeep treated me with respect and like I was the only customer!

bluesiam

10 de jun. de 2011

I was gently approached by sales people. I was not pounced upon like so many other sales people do at other locations. The sales man was not pushy or rude. The facility is newly remodeled and looks great. Clean, friendly atmosphere.

Mark Hensen

10 de jun. de 2011

My overall experience with Tempe Chrysler Jeep was excellent. Our saleman Dave Zinkel helped us determine the best jeep model and option packages to meet all our requirements and made it a very simple process. My wife was very impressed with the showroom delivery presentation that Dave provided when picking up our new jeep. The information Dave provided really helped her to quickly learn many of the vehicles controls and electronic options without having to look them all up in the manual.

Gail Blumert

7 de jun. de 2011

To whom this may concern,I felt it extremely important to extend my thanks and appreiation to Mr. Bob Kemsey for his honestly, intellegence, and most of all his way of conducting business. He was kind and understanding when it came to the purchase of an automobile for my disabled son. We appreciate his patience.Thank You,Gail & Wayne Blumert

aj2004

2 de jun. de 2011

After messing and haggling with several other dealerships we came across Bob Kimsey (via internet) at Tempe Dodge Kia. He's is extremly helpful, courteous, polite and a no pressure kind of guy! He told us via email that the price we saw was the price we would get. We fully expected to have to haggle with him when we arrived in person at the dealership, but that wasn't the case at all. Like he said, the price we saw was the exact price we paid right down to the penny! I highly recommend Tempe Dodge Kia and more specifically recommend Bob Kimsey.

JeepMan23

18 de may. de 2011

Super fast and friendly service. I was impressed with the speed of the whole day. They really make you feel wanted and that every customer is important to them. I love my new jeep and i can't wait to trick it out. Thanks josh you were awesome and good luck with your new job.

dennisbush

15 de may. de 2011

This was the best purchase experience we ever had. Brent spent alot of time with us and was very helpful in finding us our new vehicle. We couldn't be happier with our new Dodge Charger. I will recomend Brent and Tempe Dodge Kia to all my friends. Great Car Buying experience

JoeAmen

9 de may. de 2011

I went in to order a new truck and have yet to hear anything back. I sent several emails to the salesman asking about status (where is my truck?). All I ever got was "its not in" or "its being completed". I felt no measure of customer service or reassurance that he was tracking the thing for me.In the end I had to call the factory myself only to find out the vehicle shipped 3 weeks after I ordered it! It has now been 8 weeks since I first ordered and I know the dealership can track their inventory. Seems to me a little customer service would have helped here.I still do not have the truck, or a delivery estimate. This is despite the fact that the dodge factory put it on a rail car 6 weeks ago.I will never purchase another vehicle from this place again nor will I recommend it to friends. I have sent them elsewhere.

mustangdrv

4 de may. de 2011

We spoke with James on the phone originally regarding several different used vans. James was tied up in a meeting when we arrived at the dealership but Reggie was outside waiting for us with one of the cars we wanted to see just waiting. When we opted to test drive a different van, Reggie went out and brought it right over. The rest of the purchase phase went like clockwork and we drove out the following day in our new Chrysler Town & Country Touring van. Tempe Dodge has followed up with everything they said they'd do. Thanks Reggie, James and Curt.

Terry 10225

27 de abr. de 2011

I rarely respond to sites like this, but I had such a wonderful experience at Tempe Dodge that I really wanted to talk about it. My wife and I recently purchased a new 2011 Durango from tempe Dodge. What a beautiful car!! This is the nicest car we have ever owned. The minute we met Steve A on the lot he demonstrated complete professionalism. He listened to us and found us exactly what we wanted. He did not try to sell us anything we did not want. He showed us several cars and made us extremely comfortable with the entire process. Steve silver also went above and beyond in helping us. Tempe Dodge has done a wonderful job in picking the right sales people!I would highly reccomend Steve A and Tempe Dodge to anybody wanting to buy a car. These men are truly assets to your store. Bravo!!

11bb158

15 de mar. de 2011

I saw the Jeep on line priced very aggresivley. I called and got in contact with the sales man Reggie. He was very friendly and willing to help. i traded my truck in and had my new jeep in 3 hours. sounds long but thats finance and evrything. Reggie is a great sales man and realy identified with my military service he was a joy to work with. Thank you for the smooth and friendly buying expierience.

AZDesertRat

24 de ene. de 2011

My wife and I are very pleased with the service that Keith provided in helping us purchase a new minivan. He was extremely patient with us as we looked at several used vehicles and was able to answer all of our questions. I will be sure to recommend Keith and Tempe Dodge

voodoorobaz

14 de ene. de 2011

On December 13th 2010 I had called the dealership with a question on a 2010 Jeep wrangler and then told the salesman I was on my way to look at it. When my wife and I arrived he was waiting out front with the jeep he thought I wanted. The advertisement didn't match the stock number but I was really impressed he had a Jeep out front ready for me to look at. Keith Baize and Wade Baize were the sales associates we dealt with and they both went out of their way to help my wife pick out the right Jeep since the black one wasn't going to work. They had to look for Jeeps in the dark due to a major remodeling of the dealership. After we had purchased the Jeep and got it home I realized the Vehicle manual wasn't in the Jeep. I called Wade and he brought it to my house. I will buy my next vehicle from this dealership, as well as recommend it to anyone I hear wanting a new vehicle. I have bought cars before but never had remarkable service and customer 1st attitude like what I experienced here. Great job, Robert Adams :-)

jerry39

8 de ene. de 2011

From the moment we drove up to the dealership, John was waiting to greet us with his warm smile and friendly manner. He never once made us feel like we were being pressured to purchase nor was he ever even in the least bit rude. His knowledge of the vehicle we selected was excellent and he was able to answer all our questions in an intelligent manner. John even went so far as to say he would welcome our bringing the vehicle back after purchase to assist us with any questions we may have or to set up any of its many features. John made our new car buying experience a pleasant one and we are happy to have made his acquaintance.Jerry and Terri RobertsMaricopa, AZ

Readerman

6 de ene. de 2011

These two brothers were very great with customer service. They were not pushy in any way shape or form. Keith had set up an appt for me to come in and he was busy when i did, so he introduced me to Wade and he showed me the exact vehicle i was looking for. I was very impressed with them, and when i found out they were brothers it all made sense. Neither one were pushy and both are not the typical salesman. I would highly recommend them to anyone and everyone.

DSDudzik

28 de jul. de 2010

I purchased a 2010 Challenger for my son. I completed the transaction, including trading in a vehicle and financing the new vehicle in only a few hours. Before purchasing the vehicle I had throughly researched the vehicle I had settled on. My sales representative knew as much about the car as I did, which for some unknown reason is rare. At other dealerships I had reps who you would swear knew nothing of the vehicles they were trying to sell, much less techincal questions which they should have been able to answer. This is the third car I have purchased from this dealership in the last two years. I have on each occassion found the process to be painless. On this occassion, I had a minor mechanical issue with the car. The sales rep sawe to it that the service manager address the issues immediately. The car was in and out in a day and the work was well performed. My sales rep went out of his way to be certain that my son was pleased with the car. That included servicing aftermarket parts where Dodge could not. As to price, the deal was more than fair. Not an end of the year, last car on the lot price, but one that was fair to both parties. Also, there was none of this goofy "someone is coming to look at the car in a half hour" pressure to buy the car. The negotiation were serious, professional and never ever sophmoric. I routinely walk away from any salesperson using sales tricks designed to rush teenagers. Finally, I have had several service appointments with this dealership. In Arizona I have been greatly disappointed with independent shops which charge high prices and employee sloppy mechanics. At Tempe, the mechasnics doan excellent job anf you know going in they have all the special tool required to get the job done right. Thjey are also honest as to what work needs to be done and warrant all the work Regular oil changes are between 15 and 20 dollars, which is less than Jiffy Lube, especially after their recent price increases. I would highly recommend this dealership and will continue to have all my maintenance and service performed here.

Mr. Scott

24 de jul. de 2010

I purchased a Charger from Tempe Dodge and was very pleased with my salesperson. His name was Steve V. and he actually cared about my business. I had previous issues with other dealers sending me away because my criteria was too steep. These previous dealers only had dollar signs in their eyes and couldn't have cared less if I left happy. Steve V. was a breath of fresh air. He was friendly and kept working my deal until it happened. If you are in the market for a vehicle, I would recommend that you visit Tempe Dodge and ask for him to be your salesperson.

kiafan4life

21 de jul. de 2010

I was not planning on buying a new car this year, but due to some unforseen events I found myself in need of transportation. I previously owned a Dodge Neon and have used Tempe Dodge for all of my major services so I had decided they would be the first dealership I would try. From the moment I walked into the dealership everyone was very friendly and helpful. The salesman I worked with was Steve Vodinelich who has to get the greatest car saleman ever! After just speaking with him for a few minutes he knew exactly what I was looking for in a car and made some great recomendations including the Kia Forte which I had not originally considered being a Dodge guy. When I decided buy from Tempe Dodge Steve actually came in on his day off to help get me through the fiancing paperwork and everything. I can't say enough good things about my experience at Tempe Dodge, but I do know that they will provide you with the best service and when you leave you won't just feel like a truly valued customer you will know that you are a truly valued customer.

10challenger

17 de jul. de 2010

Last spring I began looking at Challengers. I knew I would eventually buy one, but I wasn't quite ready yet, since I heard Dodge would be offering some special colors later in the year. I visited Tempe Dodge at least six times as I was trying to decide on color, model and options. I decided to purchase my car from Tempe Dodge as the guys at Tempe Dodge were never overbearing or pushy, and honestly answered any questions I had. I worked with Mike Breyfogle (General Manager) and Don Sowell (Sales Representative) who were extremely professional and knowledgable. Mike ordered my car for me and kept me informed regarding the status of my car right up to the delivery date! In addition, Mike Dominguez in Finance was very straightforward, took the time to explain the financing, and got me a great interest rate! I could not have asked for a better business transaction from start to finish. I have also used the Tempe Dodge service department and have been very impressed with their knowledge and professionalism and the fact that they don't try to "upsell" me on service I do not need. I highly recommend visiting Tempe Dodge if you're in the market for a Chrysler, Dodge or Jeep.

avilaedward

23 de jun. de 2010

Like most people I dislike having to deal with car salesman, however, Mr. Vodinelich was very friendly, helpful, efficient and professional. There was absolutely no pressure applied to us and both my wife and I felt very comfortable throughout the deal making process. I would gladly work with Tempe Dodge again when it comes to purchasing a new car again.

ariddweller

20 de jun. de 2010

My wife and I were looking to replace our 8-1/2 year old Dakota (great truck) but didn't realize that we were up against the 'end of the 2010 model year'. The general manager made some phone calls, inputted the data and 4 weeks later our new Dakota arrived. Floyd was our friendly, helpful sales person. Our only negative would be to get the price in writing before ordering but overall it was a great experience.

Barry H

19 de jun. de 2010

I first approached Floyd about buying a Dodge Charger. About a week later, before he gave me the Info on the Charger, he was driving a Company car on business, which was a Chrysler 300. I asked him about it and he said that he had some factory lease cars on the lotWe talked price and I was very satisfied I took it for a ride and that this was what I wanted.I live about 40 miles from the dealership so Floyd did all the paperwork and brought it to my house. He also delivered to me. I have bought a lot of cars in my 67 years but it has never been this easy.

rrgam

15 de jun. de 2010

We have four vehicles and all are serviced by Tempe Dodge. Our service advisor, David Stanley is always very friendly and helpful! Any other questions we have had have been answered promptly and efficiently by Floyd Gamboa. :) Dealership always checks up after to see how everything is. :)

derland9

15 de jun. de 2010

Steve Z was the salesman that greeted my wife and I outside the front door of the dealership, as we pulled up. Steve was very friendly, polite, and let us explain what we were looking for. The exact vehicle we wanted was there!! Steve did not apply any pressure on us, merely guided us to what we were searhing for. We were both happy with the vehicle, the dealership, our sales person and the overall experience. They get a thumbs up from us.

princesstiombeii

11 de nov. de 2009

I went to this dealer looking for something bigger since my family is growing. CJ was friendly and knowledgable from the start and gave me a good price for my trade. All of the other people I interacted with were friendly and helpful too. I will definitely recommend Tempe Dodge to any of my friends and family looking to buy a car.

Funnyagent

4 de nov. de 2009

We (me and my husband) visited this store after various trips to other dealerships that treated us like a piece of lunch meat and were very happy with the fun yet professional experience we got. We are in the market for a baby mover and as the time draws close to us buying- we will definatly visit Tempe Dodge and find a van that we can afford. Bill was helpfull and knowledgeable while Scooby was very willing to educate us on the way to move forward in the near future with this purchase. They both have called us since then and have helped us in our decision- something no one else has done. Great people and a great dealership.

lamai1jj

4 de nov. de 2009

If I could rate this at a ZERO, I would. I am a new car buyer but financially capable of buying a car at a dealership but this place will never know that. I was disrespected by the dealer "Jim" and the manager who was referred to as "Scooby" by his employees. I went with a friend to look at a car I have been looking for and already picked out online. Jim did not say hello but rather greeted me with simply, "Can I help you." Within a minute, he asked if I was a first time buyer and if I had a co-signer. I said no and he immediately made a sour face and for the rest of the time, would not even make eye contact with me. As we went to the car, he told me that banks are very picky right now and financing will most likely fail due to me being a first time buyer. Even though I was extremely offended, I acted polite because I really wanted to buy this car TODAY. When I asked if I could test drive it, he demanded a credit run before going any further. It became very apparent to both myself and my friend that he did not see me as a serious buyer. I told him this situation was making me feel uncomfortable and said I would come back another time. He walked away from me happily and when I went to the door of the dealership to ask for someone else's business card, the manager "Scooby" approached me. From over my shoulder, I heard Jim say, "she just wants to test drive cars". I asked for someones business card because I wanted to come back another day, but he would only offer me Jim's business card. When I specifically asked for someone ELSES card, the manager told me I could just call the dealership's main number for general questions. Offended, I left.!!!!!!!FIRST TIME / YOUNG BUYERS BEWARE!!!!!!! THIS DEALERSHIP DOES NOT WANT TO WORK WITH YOU, and that includes the management and the dealers.

spriggan830

25 de may. de 2009

Young buyers beware! My wife and I went here to buy a larger car for our growing family. We started with a sales person from the Kia side of the dealership and we were looking for Jeeps. We found several we were interested in and the sales person took us to a service style counter where we met the manager. The manager asked what we were looking at and I told him our payment range. The manager stated if he got that would we buy the vehicle today. We said yes. The manager then played around with a calculator a bit and said nothing could be done. The truth was he did not want to work with us. My wife and I are in our 20s and all the sales person could talk about is how many Jeeps they moved that day. We offered a fair price but they would not work with us. They did not even look at my trade or run my credit. I bet if we looked older they would have treated us differently. Glad to see the person who posted in front of us got a good deal. Beware of the scam that is this dealership!

newcartruckmarketbuyer

5 de dic. de 2008

Excellent sales help from Steve Vodinelich. No baits. No switches. He worked on price, and wasn't unpleasant in the slightest. No Guidos visited me during the process. Good approach. Michelle in Finance was very efficient and professional as well. Best vehicle buying experience I've had.