Used Cars for Sale at Stamford Ford in Stamford, CT
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Stamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesStamford Ford
Distribuidor autorizado por el EpicVIN
06902, Stamford CT
Comprobar detallesAdemás, Stamford Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Stamford Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Stamford Ford es definitivamente el mejor lugar para comprar autos usados en línea.
Liz Pensiero
28 de oct. de 2020
Many thanks to Lena and Stamford Ford for making our car buying experience seamless! They respected both our budget and timeline. Listened to what we wanted, allowed us the time to shop and decide; and had the car ready to go within our time frame. We appreciate the high end service and simplicity of the process. Highly recommend!
Elizabeth Boyle
29 de sep. de 2020
Excellent customer service! I purchased my car online, sight unseen, and was able to conduct much of the administrative part of the transaction before stepping foot in the dealership. My salesperson was very organized and thorough and the dealership manager was quite fair. The finance manager was also extremely professional and explained all of my options in great detail. Overall a very pleasant experience, I highly recommend this dealership.
Jen Barrett
8 de sep. de 2020
I came to Stamford Ford after having a horrendous experience at Route 46 Nissan. The Stamford Ford team was pretty awesome. I came looking for a used Ford Focus at the price I could afford, after Brett at Route 46 Nissan scoffed at me and told me to go look at other places and see that I would never find a good price. I had left because I had been lured in by a false price advertised on their website, as well as some other shady deals like student discounts and joining their paid membership program. I came to Stamford Ford a bit shaken by that experience, but Chris and Neal were able to alleviate all the concerns I had. They showed me the car I was looking for, and took care of the issues that I had with it. We were able to come down to the price that I wanted, and so far I couldn't be happier. This car runs great so far. If this continues, my fiance and I have definitely found a place to purchase our cars from, and a place to recommend our friend to.
jane carlin
5 de nov. de 2020
This is our third Ford Edge, a great car. Our salesperson Barry has worked well with us over the years. From start to finish, the process of selecting the model and colors was so easy. Barry knows his stuff; he was able to give us exactly what we wanted, and the trade in for the previous Edge was generous. The staff at Stamford Ford Lincoln were equally professional and efficient when we went to pick up the car yesterday. In all, this was, once again, a very satisfactory experience. This new car is 🚙 amazing!
Rafaella Luz
20 de oct. de 2020
Thank you so much Virginia for your patience and help. Because of Virginia I was able to find a perfect car that fits all of my necessities without any stress. If any of my friends or family members need a new car, I will definitely tell them to check it all out with Virginia first! I will forever be grateful ❤️
josefina martinez
28 de nov. de 2016
I was in need of a new car and was referred to Barry Pasqualini by my brother in law. As a first time buyer he made my experience a delight. He made the process so easy, found a vehicle that not only fit my needs but also my budget.Would highly recommend them.Thank you all giving exceptional customer service to everyone!!!Keep up the great work!!
Neisha Hosein
26 de nov. de 2016
My husband and I along with my girls had the best experience ever at a car dealership. Everyone was so helpful from answering the phones to greating us to taking care of what we were there for and much more.Richard and his team PJ and Isabella were remarkable, would highly recommend them.Thank you all giving exceptional customer service to everyone!!!Keep up the great work!!!
steved2014
26 de nov. de 2016
Barry and the team at Stamford Ford are always vert proactive when it comes time to renew my lease. They go out of their way to find the new car I prefer with all the features I like. This is my third vehicle from thrm and it has always been a great experiencez
angel12
22 de nov. de 2016
Great customer service. Daniela is so lovely and patient. I was here a couple of months ago and when I came back to buy she even remember the kind of car that I was looking for.The finance person was really nice also, he explained everything in a easy way. I would recommend this dealer and of couse , Daniela, she is the best!!
Lisak
21 de nov. de 2016
I'm a busy wife and mom to five kids under ten years old. Lena, Eric, Peter, and all at Stamford Ford Lincoln have gone absolutely above and beyond to provide the very best customer service I could ever imagine. Let's be honest - they have become friends to me. They treat me like royalty and I couldn't be more grateful. Lena sold us our MKT six years ago and I loved it for 90,000 miles! Now I can't believe I'm driving a brand new 2017 Lincoln Navigator. I am overjoyed with the ways Lena has helped me decide what car was best for me. She was patient, informative, friendly and supportive. She was understanding when it took me awhile to decide on my next move. She always made sure I had a loaner when I needed service. Eric and Peter and all in service have helped me more than ever. Loner cars, personal service, and amazing car washes. Eric is the friendly face you need to see when you need service. I recommend Stamford Ford and Lincoln to all. Bob was very helpful in the final paperwork process. Lena is the best. I recommend her to everyone.
katarhol
21 de nov. de 2016
Barry Pasqualini is truly a pleasure to work with, and the redesigned Stamford Ford dealership is wonderful.Barry and I have worked together a few times, and he has been not only a great ally in choosing a car, he as also been able to anticipate my needs very well.I just picked up my second Ford Fusion, and the process couldn't have been simpler. Barry contacted me a number of times prior to my appointment, going over what was needed during each step of the way. When I say that it took less than three weeks from the first time Barry contacted me about my lease expiring soon with an option in hand, to the time I drove with my new car I am not exaggerating! When I arrived, Barry went over the car and the deal, and also took the time to talk me through the process of shifting the registration from one car to the other, which Stamford Lincoln will do for me, helping me out by not having to go to the DMV.Bob Katz was very helpful as well in the Finance department, making sure that the process went smoothly and quickly, but also took the time to explain everything very well. Barry went over the tech in the new car, knowing that I am a tech guy at heart. He was well versed in not only the differences from my new car to my old, but he also remembered that I am as interested in what's "under the hood" and talked to me a bit about the updated SYNC system.In all, it was a pleasure to work with Barry again, and I anticipate working with him in the future.
Cbryson
20 de nov. de 2016
We had a wonderful experience at Stamford Ford! Lena and Gus assisted us in finding the perfect car for our needs. They were very friendly and extremely helpful. The gentleman that taught us the technology in the car was very patient and kind. We will go back to Stamford Ford for our next automobile!
jcuster86
16 de nov. de 2016
From start to finish this was by far the most enjoyable car buying experience I have ever had.The staff was respectful, friendly and made each visit easy and convenient. I had the pleasure of being assisted by Richard S. who was top notch and full of class. He never once came across as self serving or lackluster. His attention to detail and personality brought a huge level of ease and trust to the experience. I would fully recommend anyone considering a new vehicle to check out the Stamford Ford/Lincoln dealer.
Gerry1284
12 de nov. de 2016
I've been coming to Stamford Ford for more than 10 years for my vehicle needs. Everyone there treats me very courteously, and with the upmost respect. I can't say enough about Lena Spagnuolo, my salesperson. She's always there when I need her, and she's exceptionally easy to deal with and is the consummate professional. I always deal with Lena when I'm seeking a new vehicle, and she'll work with Dominick Franchella to find me the vehicle I'm looking for, and at the best price. I would defiinately recommend Lena to anyone who is looking for a new Ford vehicle or a used car!
RAlbrecht
10 de nov. de 2016
I had the pleasure of leasing my last two vehicles through Stamford Ford/Lincoln. Can't say enough great things about the experience. I worked with Marco Salazar, in Sales, for both cars and he is a consummate professional. Reviewing and signing all paperwork with Tony Siciliano in Finance, was such an easy process. Before I was ready to leave with my new car, they had their Technology Specialist, Dan Sexton sit with me and walk me through the car's capabilities - very helpful and appreciated.Thanks again Stamford Ford/Lincoln, for putting the customer first and creating an enjoyable experience.
bethany.lucia
9 de nov. de 2016
This was my first experience purchasing a new car on my own, and all I've ever been told was about how car salesmen try to "get you" Dominic and Vincenzo assured me that there was absolutely no better deal I could get, by showing me every last number. They were so friendly, and personable, and gave advice on what they would do for themselves, or their children. All of the options were explored, and explained in great depth before finally reaching a decision. Everyone was extremely patient with me. I couldn't have asked for better service!
TDatthyn
7 de nov. de 2016
Plus saved me money by keeping me informed of all rebates and promotions. Understood my financial limits and excepted my corporate x plan discount. No hidden fees. Willing to get my car from another dealer instead of just pushing his dealerships inventory.
Kevin Gross
7 de nov. de 2016
We have used Stamford Ford Lincoln for our hotel shuttle in Stamford since we opened the doors in 2010. We were opening a new hotel in Danbury and Ford was there again to assist in finding us the perfect vehicle at the perfect price. PJ and Andres went above and beyond to cater to our unique needs and requirements. Thanks again to everybody at Stamford Ford Lincoln.
bcap
7 de nov. de 2016
Several times now i've taken my truck in for an oil change. My truck doesn't need service (except normal wear and tear) until 150,000 miles. When taking it in to Stamford Ford, they typically call me once they process the car. Several times when they've called, they've try to sell me service i don't need, but they try to convince me that i need it. Each time I'll tell them it doesn't need service until 150,000 miles - one time they said "oh, sorry, you're right." Another time they tried to sell me service for parts my truck didn't even have. And recently they tried to sell me a full servicing at 60,000 miles. When i told them it didn't need servicing until 150,000, they said they put my VIN in the computer and it told them i needed the service. I did the same thing on-line and it said i didn't need the service until 150,000. There is absolutely no trust with them. They can change the oil because it's convenient, but i'll never let them do work on the truck. Very unethical
KenDer
3 de nov. de 2016
I have given the rating of excellence because its exactly what I experienced. PJ Uva, used car salesman was really a class act. This is about my 8th car I have owned and never experienced a salesman that was non-intrusive and patient. I was able to ask as many questions and he answered each one thoroughly. PJ also allowed me time to think over my decision without calling me a million times to make me feel rushed or pressured. The best, hands down so far in my car buying experience. Also the finance manager Andres was also amazing. My situation was unique and with due diligence, Andres made it happen. So moving forward I will either always own a Ford or Lincoln or whatever they have come on their lot, because this my dealership for life. Thank you guys for everything.
Vic the CarGuy
3 de nov. de 2016
I recently purchased a used Ford Fusion for my son. The sales and delivery staff were exceptional. I was favorably impressed with all facets of the dealership. They were genuinely interested in making this a pleasant experience.
Peter Geary
2 de nov. de 2016
Needed a new car the whole process from begging to end was top notch ... very pleased with the level of professionalism and knowledge. Thank you
2017 FFS
1 de nov. de 2016
I worked with Kenny Angarita in sales and Bob Katz in financing in order to close a lease on a 2017 Ford Fusion. Both were kind, courteous and excellent in their customer service skills.
SueJT
1 de nov. de 2016
Anything less will not be doing justice to the Super and Professional Staff at Stamford Ford Lincoln. True to their word; never dissipation; always deliver.
Gator765
1 de nov. de 2016
My experience with Stamford Ford Lincoln was great. I have never purchased a vehicle sight unseen and was nervous about doing so but I wanted to work with a dealer I could trust. The online reviews were great and they were not wrong. My salesperson P.J. Uva was phenomenal. Since I was coming from Long Island I was nervous about purchasing in Connecticut but P.J. took all of the worry out of the transaction. He let me put a refundable deposit on the used Ford F250 and if I did not like I could walk away. When I saw and drove the truck I wanted it and the purchase was completed quickly by the finance staff. All of the NY plates were taken care of and it was a quick and easy experience. I am very happy with my purchase and with Stamford Ford.
2017 FFS
1 de nov. de 2016
I worked with Kennny Angarita in sales and Bob Katz in financing in order to close a lease on a 2017 Ford Fusion. Both were kind, courteous and excellent in their customer service skills.
chalkerrn
1 de nov. de 2016
Daniela was professional and easy to deal with. She was knowledagble and understood both our needs while still working within in the constraints of our budget. I would highly recommend Daniela to anyone buying a Ford.
Mark LaPointe
1 de nov. de 2016
My experience with Stamford Ford Lincoln was great. I have never purchased a vehicle sight unseen and was nervous about doing so but I wanted to work with a dealer I could trust. The online reviews were great and they were not wrong. My salesperson P.J. Uva was phenomenal. Since I was coming from Long Island I was nervous about purchasing in Connecticut but P.J. took all of the worry out of the transaction. He let me put a refundable deposit on the used Ford F250 and if I did not like I could walk away. When I saw and drove the truck I wanted it and the purchase was completed quickly by the finance staff. All of the NY plates were taken care of and it was a quick and easy experience. I am very happy with my purchase and with Stamford Ford.
DSC
31 de oct. de 2016
My daughter bought a cpo 2016 fusion got a great deal.All the staff are nice and professional,the dealership is clean & bright very well run.They run a nice well rounded operation.
Joeshummer
31 de oct. de 2016
I had a good experience with this dealership and service is good the people are helpful i an on my second vehicle I recommend thin
KeyGenius
30 de oct. de 2016
Excellent sales and service. Excellent follow up. Trouble free paper processing and delivery. Salesperson immediately available at appointed time. I really felt that my business mattered to their attentive staff. I highly recommend. Thank you, Stamford Ford Lincoln. I love my new vehicle.
Athanasios G Bakis
28 de oct. de 2016
I just want to say that Michael was very professional in the handling of my purchase of the 2011 Ford F1 50furthermore he made me feel comfortable for the time that I was there . He went out of his way to help me get the best deal possible and in so he succeeded.overall the whole staff there was very good to me they were very professional and made me feel at home.since 2000 me and my wife have purchased four vehicles from Stamford Ford and we sent family members as well as friends there that have also purchased vehicles and were very satisfied.In conclusion I am looking forward to purchasing another vehicle from you in the future thank you much Athanasios G Bakis.
Angela
28 de oct. de 2016
I had a great experience leasing my third Explorer from Stamford Ford. Both Barry and Bob did a great job taking care of everything with my new lease.
John
28 de oct. de 2016
My lease to a new Lincoln Navigator was expiring. My long time dealership in NY had difficulty in finding inventory. I was about to extend my lease a second time when I visited Stamford Lincoln. Richard resolved everything easily. In one visit, after listening to my needs, he offered me different solutions and I left with a decision in hand and a new factory order to assure a new Navigator would be available for me. As a business owner, finding quick and effective solutions reduces stress and allows me to focus on my business. It is well worth the drive up to Stamford and buying a car out-of-state ...because in one visit, you will have everything resolved with a good deal and minimal hassle. Thank you!
vjack523
24 de oct. de 2016
This was my third car that I leased from Stamford Ford Lincoln and once again the experience was amazing. My lease was coming to an end and I was moving out of state but because of the great service I have received there I choose to lease my next car from there. Barry Pasquelini was great getting me the best deal I could. The lease was for another state and they went above and beyond determining how to structure the lease and how insurance worked in my current state. When I picked up the car they walked me through everything and the new features on the vehicle. The fact they have a technology person who takes the time to walk through everything and you don't feel rushed is great. The only sad part is I am now too far away to have my service completed there because they always did a great job and were so wonderful to me.
folksy
21 de oct. de 2016
In this review I intend to give my initial thoughts a.k.a 'my thoughts', then the experience a.k.a 'the exp' and lastly my grade for every stage I encountered at this dealership.My thoughts: Oh the hassle to get to the dealership!The experience: The first thing that was different about our experience with this dealership as opposed to others was that on the day when we were going to buy our car, this dealership came and got us due our time restriction/limitation and taking a cab wouldn't work out due to that same time restriction. The driver was very courteous and well mannered.Grade: Going above and beyond to help an intended customerA+ My thoughts: Sigh!!! Ok nose, prepare yourself. The exp: The outside of the dealership was very clean, simple yet very presentable. On the inside, things took a turn for the .wellit was elegant, very clean with very nice tiling. The atmosphere was relaxing and the smell was plain yet clean which is not easy to achieve but yet is the smart approach since not all customers can tolerate air freshener smells without having a terrible reaction.Grade: Ensuring a neutral clean atmosphere where someone could consider eating food off the groundA+ ..well done. My thoughts: Surely, all they want is to get you through the door!The exp: When we got to the dealership the staff was very friendly overall. A few staffers simply looked you in the face and went about their business which seems very strange given that everyone else seemed so courteous. It's like those few persons just threw off that balance of everyone else. Well, I will say that I have been back to the dealership a few times and it seems those persons no longer work there. The rest of that experience with the staff interactions was very wonderful.Grade: Ensuring that we were comfortable and didn't make us feel like we were from out of spaceAMy thoughts: Watch out Granny, they'll rip you off.The exp: I don't know who granny is but our salesman 'PJ' was absolutely personable and sincere. His personality won us over. He answers all questions and gives you a sense of confidence that you need not feel insecure about what you want to purchase. He's so smooth I think he should call himself SR- Smokey Robinson and sing 'Cruising' while he's at it.Grade: Having a personality that would absolutely convince me that even a pile of rubbish is a pile of gold, that's salesmanship. A+ ..well-done. My thoughts: Meow, meow, meow, meow! The money.The exp: The finance person (don't remember his name) did an exceptional job at explaining all aspect of the finance loan and didn't try to sell any add-ons which would increase our budget. He worked with us to get a per-month-payment that we were comfortable with, all while having a few laughs with us while talking about his cat. To be honest, the fact that his cat got into the conversation really sealed the deal for us. Cats plus money, who can go wrong? The Pharaohs got it...right?Grade: Ensuring that the customer knows about your cat while giving them the confidence of not signing their souls away? Definitely 'A+'My thoughts: I bet they're inconsiderate after the money? The exp: While dealing with 'PJ' a.k.a 'SR' and the 'finance guy a.k.a kitty cat lover' we discussed a health issue that required an unusual consideration on the part of the dealership. They informed us that the owner/boss (Dominic) would have to be called into this matter. Now I won't state what it was that we discuss due to the nature of it but I tell you with the utmost confidence that he completely impressed us. He made a suggestion that literally surpassed what we were hoping for and completely accommodated our dilemma.Grade: Being the boss and making the customers feel like good old friends of the boss? Priceless A+My thoughts: Uh oh, were we hustled?The exp: Our car was bought certified but it turned out that there were some issues that were not fixed before the car was sold to us. The two air intakes under the hood was also full of trash which I cleaned out. The person who inspected the car and 'passed' it did not do a thorough job and as such we have had to deal with the inconvenience of returning multiple times to the dealership over a few months for repairs of those same things. We got in touch with Ford corporation to verify that the repairs fell under the list of things that were required to be fixed before the car could be sold as a certified car. Ford advised us that the car should not have been sold to us as a certified car with those issues. You can just imagine how upsetting all of this was. We wondered if we should take legal action against the dealership. Interestingly enough, those two voices started talking to me...you know the two I'm talking about! Where one of them says loudly 'you need to sue you need to sue' and the other voice agrees with a conclusive scientific logic. I think they're called shoulder angels.Anyhow, as we discussed the matter, we remembered how Dominic had considered our dilemma and had put himself out on a limb to help us. We decided to call him and see how he would handle this situation, without saying a word to him about our legal thoughts. He was very apologetic and informed us that he had to release some workers due to some of these very reasons. He informed me that he would have any remaining issue(s) dealt with personally which included a 'corrective' paint job and asked that whenever we needed any future help, that we should get in touch with him directly and that he would handle it. He also assured me that our next four car servicing, would be free. Now, we knew that any retribution on the part of the court would yield us greater financial benefit than what he offered, but we complied with him. The thing is, Dominic's repeated actions demonstrated that he wasn't a negligent owner or an uncaring person, but rather a man who is trying to ensure a business where customers can truly be happy, this was enough for us to look past this short coming. He's a delightful man to talk to and he has continued to demonstrate what he has said to us.Grade: Being an owner that's true to his word and whose personality causes me not to sue him.........despite those shoulder angels? A wonderful person.. 'A+' My thoughts: Can I trust their repair shop?!?!?!The exp: The service and parts staff are also very good with dealing with the customers. I have noticed (as Dominic said) that some people are no longer there and the replacements seems very courteous. The service waiting area for customers is pretty grand; it has a nice huge flat TV, comfortable couches (not hard plastic chairs) and a cold and hot water fountain for free tea or coffee. There is also free Wifi and also courtesy transport to take you or pick you up from your respective location complements of Sal. And when available, you can get a loaner car for however long your car is in the shop. Even the grounds personnel's are courteous and clearly effective at their jobs. Grade: Covering the bases that makes customers fall head over heels for you? Brilliant ..AMy thoughts: Wow! Just wow!The exp: The last thing that got fixed was the paint and the boss took care of us through S.R. We were given a loaner, a brand new 2017 Ford Escape that looked really nice and I think we were the first customers to drive it since it only had 8 miles on the speedometer. The guy who did the paint job had said it would've taken two dayswell it took four but they absolutely and I mean absolutely did a great paint job and they totally cleaned my car and it smelled pretty good. Grade: Making me so excited that I want to sing the 'camp fire song' song? Simply splendidA+My thoughts: Man I love this place!Conclusion: A wonderful dealership from top to bottom. Dominic sets a good example and requires his work force to follow, yea I like that. Thank you Stamford Ford. Grade: Making me feel so good that I want to throw a sleep over party at the dealership? Incredible A+
ozcob67
19 de oct. de 2016
From the first phone contact, the sales person was a true professional, friendly, attentive to my needs & knowledgeable. The full team from reception, sales, credit to the president, made the entire purchase process a seamless & pleasurable one.Barry Pasquilini (the initial contact & sales person was exceptional !!!!!
Abcojordan
18 de oct. de 2016
We leased another car with Lena. She found us the perfect car and we love it. She is always so professional, caring, makes sure her customers are satisfied with their experiences and vehicles! We definitely recommend Lena and Stamford Ford Lincoln to others!Thanks again Lena!
LME
13 de oct. de 2016
We were in the market to purchase a car for our daughter, and our salesperson (Richard Spelling) could not have been more helpful. He went out of his way to show us the various options, gave us time and space to make our decision, and was extremely patient with all of our questions, calls and emails...all without making us feel pressured. Being able to take a car home for 24 hours before making our final decision was a great experience, and really helped us to know that the Lincoln was the right car for us. Everyone at the dealer was extremely helpful in getting the deal done for us and went out of their way to service us. We would highly recommend Stamford Ford Lincoln.
Angel dlS
11 de oct. de 2016
Greatly satisfied after trading my 2013 Ford Fusion, for a 2015 CPO Ford Fusion Titanium. Stamford Ford Lincoln dealership was to me the right place to take my business.These people are outstanding in customer service and honesty. Besides, they are fair, knowledgeable and friendly. Thank you guys.Angel dlS. (10-11-16)
FordFocusGirl
11 de oct. de 2016
My experience at Stamford Ford Lincoln was really great! Vincenzo and the other staff members were very friendly, helpful, and informative. I love my new car and would definitely recommend this dealership to others!
Anita pink
11 de oct. de 2016
So this story is funny, I was with my friend bringing a car she borrowed from ford and she need me to go with her, and we went there really quick, because she had to work, and I told this really nice girl who works there, that I have been looking for a car, so I went back that week, just to see, and I ended up getting a car, Daniela Subauste. very nice and helpful, she did great finding the best car for me I'm completely satisfied with her service and the rest of the staff, that helped me this Saturday. car, im so happy with my car I'm enjoying it a lot.
Kerry Gargano
10 de oct. de 2016
Richard did a fantastic job answering all of our questions/concerns and was extremely knowledgeable. Even after all of my questions, he was still happy to help and at no time seemed annoyed! He was spectacular to work with and we look forward to working with him in the future. Kenny was great to work with as well. Although my wife and I didn't deal with him as long as we did Richard, Kenny was able to help us at the end with finalizing our purchase and we were very happy. He made the process very easy and was a pleasure to work with.Stamford Ford Lincoln is a top notch dealership and all of the people working there seemed genuinely happy to be there. It is the type of dealership Ford and Lincoln need to compete with foreign brands. The modern feel of the building helps the customer feel more comfortable with their decision and trust that the product they are buying is top quality. Well done all around.
Myrna
7 de oct. de 2016
Lena Spagnuole was an amazing sales person. She found the car exact car that i was looking for. There were no issues, everything ran so smoothly. I highly recommend to speak to Lena when interested in purchasing a vehicle. She was wonderful.Thank you again!-Myrna Vargas
Cjordan8305
6 de oct. de 2016
We just leased another car and like always, had a great experience with Lena. She goes above and beyond, 100% as always. Couldn't be happier! She is very professional and knowledgeable about all the different cars, which makes the experience a great one! We love our new car!
audi tt
6 de oct. de 2016
I live in Queens NY and traveled to this location for the vehicle not knowing the service I would be getting was going to be excellent. Barry Pasqualini didn't drop the ball once when it came to comminucation and convenience. With me being an hour away, Barry made sure to be on time with my appointments and when it came time to take delivery of my car, Barry went as far as to let me know of cancelation slots that opened up when they did! Email was my primary outlet of communication and he got back to me within the hour if not sooner! Knew a lot about the car and knew when I did't need to hear anymore and just wanted to get out of there haha. Barry keep doing your thing. Thanks again.
Martina Burin
6 de oct. de 2016
My husband went to 4 dealers and this one really offers excellent customer service. He is very happy with his purchase. Barry worked with him to find the package he wanted with success. The other dealership pricing and customer service was abysmal compared to this place. They care about your business and have a great team to assist with the purchasing process. We are very happy customers.
Jon P
4 de oct. de 2016
Took possession of a new leased Ford Fusion Platinum on October 3, 2016 and enjoyed a seamless efficient process. This my third vehicle from Dominic Francella's dealership (one purchase, two leases) and this is why I keep coming back. Michael Mykytey does a great job with organizing everything - financials, car "tour" - without taking up too much time, while making sure I know everything there is to know about my new vehicle.
buyer62
4 de oct. de 2016
A smooth, seamless experience, my third at this dealership and my confidence is consistently rewarded. Took possession of my new, fully-loaded Fusion Platinum in an easy, straightforward process helped by Dominic Franchella's professional team. Mike Mykytey is an excellent sales guy and I appreciate his advice.
Soccernut
3 de oct. de 2016
I had gone to man other dealerships before this one mainly due to the distance from my house. However, it was more than worth the drive. Barry called me almost instantly when I requested more information about the car. He was very nice and worked with me. Barry was not just trying to sell you the most expensive car but took the time to get to know you and wanted to help find the car that fit you and your budget. I will definitely be going back for my next car.
five car ford
1 de oct. de 2016
Bought my fifth car in a row from Lena... That tells the whole story
fivecarford
1 de oct. de 2016
Purchased my fifth car in nine years from Lena! Need I say more.... Always an awesome experience followed by great service that is timely honest and a fair price.
Mike
30 de sep. de 2016
Clay Morsey is great and truly lived up to my expectations as a repeat customer.
krowe
30 de sep. de 2016
I don't usually write reviews but I had such a wonderful painless experience with purchasing my car. The whole staff was warm and friendly from the minute I walked in and Richard Spelling who was my sales consultant was very informative and helpful with the details of the car I was interested in. There were no hidden fees and everything was up front. I didn't feel any pressure and didn't feel like I was being mislead. Dan Sexton was also very helpful in explaining the features of the car and helped me to get better acquainted with my new vehicle. I would definitely recommend this dealership
Lucille F.
29 de sep. de 2016
Barry Pasqualini made the car buying process feel effortless. He found us the right pre-owned vehicle at the right price and guided us every step of the way. The best car buying experience I've had.
Mark L
28 de sep. de 2016
I would like to take this time to Thank Stamford Ford Lincoln for the outstanding job they did on my purchase of a 2014 Audi A8L. I locating this vehicle online and called to see the story of the vehicle. I dealt with PJ who gave me all the information and history of the vehicle. I decided to buy the vehicle but told PJ I would need to fly into Stamford Ct since I am a little over a 1000 miles away. With a few emails and text pictures we were able to get the paperwork done. I booked a flight out of St Louis and was met at the airport by Junior who drove me to the dealership. The vehicle was exactly as described and the processing at the dealership went fast and smooth. Junior helped me set up the i phone and navigation and I was set to go. This vehicle purchase went smooth, no pressure and even after having to take a plane out to Stamford Ct and driving back the final price saved me thousands of dollars over vehicles that I found closer to my residence. Once again, "Thank You" for a great deal and a great car.
Marcy and Rob
26 de sep. de 2016
Went in and came out with a brand new car. No hassle, no haggle. The sales guy, Marco Salazar was awesome! He took us straight to the cars we wanted which was the Ford Focus SE without any problems. Explained the features and had us test drive the car. We loved It. When it came to price he worked with us and got us a fair price for all the features we were getting in the car. We paid cash. He was courteous and answered any questions we had. After the transaction was done we met the owner Dominic Franchella who also took the time to talk with us. We can't forget Bob Katz. He did a speedy job with the finances and paperwork. He was pleasure to also work with. The place is kept clean and people are friendly. If you are looking for a new car come to this place, Stamford Ford Lincoln is the place to walk away with new car!
marcy13
26 de sep. de 2016
Went in and came out with a brand new car. No hassle, no haggle. The sales guy, Marco Salazar was awesome! He took us straight to the cars we wanted which was the Ford Focus SE without any problems. Explained the features and had us test drive the car. We loved It. When it came to price he worked with us and got us a fair price for all the features we were getting in the car. We paid cash. He was courteous and answered any questions we had. After the transaction was done we met the owner Dominic Franchella who also took the time to talk with us. We can't forget Bob Katz. He did a speedy job with the finances and paperwork. He was pleasure to also work with. The place is kept clean and people are friendly. If you are looking for a new car come to this place, Stamford Ford Lincoln is the place to walk away with new car!
mac
25 de sep. de 2016
This is the third time I have purchased a car from Stamford Ford Lincoln with LenaSpagnuolo as my sales representative. I would highly recommend Lena as she wasdelightful to work with, very professional and knowledgeable as well as all the staff thatwas involved with my purchase.
shrink
23 de sep. de 2016
Great working with these guys even though I live on Long Island. Marco Salazar, the salesperson, was exemplary. Bob Katz, the business guy, was a pleasure to deal with. These guys were able to find the car that I wanted when all the local dealers (and I tried 5 of them) could not. Some were downright deceptive. Several had me come in to test drive the car knowing that they did not have one. They claimed that they could not find a 2016 so I would have to order a 2017. Not true for the team at Stamford. Thank you!
Dasoval
19 de sep. de 2016
Everything was perfect in this dealer. The person who attend me Michael Mykytey, very professional and knowledgeable. Always calling me to ck everything. The purchased was fast and painless, and I received all the features that I requested.David
PC24
3 de sep. de 2016
My experience at Stamford Ford Lincoln was fantastic! I traded in my old car and purchased a pre-owned 2014 Ford Escape. The customer service was amazing from start to finish. PJ Uva in particular was excellent; he addressed all of my concerns, did everything that he could to help me, and went above and beyond to ensure that my experience buying a car was the best possible. It was my first experience at this particular dealership, but it will most definitely not be the last.
mlfmart
2 de sep. de 2016
Sales consultant Michael Mykytey and service manager John addressed my new the vehicle. car's issue - an engine warning light - courteously and efficiently. I am confident that the issue will be resolved in the near future and that it is safe to drive the vehicle. Michael followed through on the whole process. I appreciate his efforts on my behalf.
Explorer2016
31 de ago. de 2016
My third car from Ford all explorers, and even though each time I go I get a different sales representative the experience is still the same, warm, welcoming and pleasant.In August of 2016 I happen to sit with Marco,(what a guy) he was very knowledgeable, courteous and not to mention patient.I felt very comfortable during my time at Ford. I would recommend any and everyone to this dealership even if they are just browsing, because right as you enter the door there's that feeling you get when you want to feel the feeling of satisfaction..I drove away overly happy in a brand new 2016 Ford Explorer ...Thanks again Marco......
dominic muro
31 de ago. de 2016
your sales consultant was Michael Mykytey and ROBERT kATZ were excellent. They were very accomidating in every way they made it a very enjoyable transaction.
Anthony H
30 de ago. de 2016
I started looking for a used F-150 about 3 months ago. Daniela caught me at the door. After 4 trips to the dealership, without any luck Daniela hung in there. Occasionally emailing me, but not bugging me. Finally I decided to buy a new F-150. It took 1.5 days, but Daniela found the EXACT F-150 I wanted without the extra additions that I didn't need. Thank you for being sooooo patient with me over the last 3 months, and knowledgeable enough to find me exactly what I wanted in the long run. Daniela is pretty awesome with power tools also!
Matt Sunik
30 de ago. de 2016
Exelent customer service. This my second truck in 2 years. Thank you Michael for all you help. Would recommend to all my friends, and family
Matus Sunik
30 de ago. de 2016
Exelent customer service. This my second truck in 2 years. Thank you Michael for all you help. Would recommend to all my friends, and family.
Elisa31
30 de ago. de 2016
Richard Spelljng was gray. He made the process of leasing a car so easy and I felt he was very straightforward. My parents also leased their MKC from him, and they were pleased, as well. Bob Katz was great, too. He made the paperwork process as easy and painless as possible! Highly recommended!
Anthony H.
30 de ago. de 2016
I started looking for a used F-150 about 3 months ago. Daniela caught me at the door. After 4 trips to the dealership, without any luck Daniela hung in there. Occasionally emailing me, but not bugging me. Finally I decided to buy a new F-150. It took 1.5 days, but Daniela found the EXACT F-150 I wanted without the extra additions that I didn't need. Thank you for being sooooo patient with me over the last 3 months, and knowledgeable enough to find me exactly what I wanted in the long run. Daniela is pretty awesome with power tools also!
Kaitlyn Z
29 de ago. de 2016
2 years ago I came to Stamford Ford Lincoln to lease a Ford Escape. This dealership was recommended to me and is a little out of the way for us since we live in New York. However, this dealership is definitely worth the drive! I came back recently to turn in my 2014 Escape SE early to swap it with a 2017 Escape Titanium. We worked with PJ who did everything he could to accommodate our needs! The experience was hassle-free and we never felt rushed during the process. There is a reason we came back to Stamford Ford Lincoln and it is most definitely because of the exceptional service. When I turned in my 2014 Escape, I told PJ I had someone in mind who wanted to buy it. That process was also stress-free and he was able to also accommodate my friend's needs with the buying process. Employees here truly care about the customer in a professional and friendly manner. I truly believe I will be a Ford owner all my life, and it is largely due to my positive experiences with Stamford Ford Lincoln!
Beth
28 de ago. de 2016
Wonderful experience with sales, management, finance and technology! Scheduling visits and test drives was very easy. Patience with many technology questions on car features was very appreciated.
Kevin
24 de ago. de 2016
First time at this Lincoln Dealer, was greeted with a genuine smile and welcoming greeting as well as offered a beverage of my choice. I would definatly recommend everyone to stop here if you are in the market for a Lincoln or Ford.
John
20 de ago. de 2016
Very professional from the moment you get on their property. You can immediately tell that they are serious about their business. Scott was my service consultant and was very polite and extremely knowledgeable. He checked me in and had me on my way in short order.When I picked my car up Scott explained what had been done to my car every step of the way. Not all of the issues were resolved 100% but it was understandable and we agreed that I would bring my car back at a later date to complete the work. Nothing urgent. If you own a Ford and need service in Westchester Ny or Fairfield Ct you should try Stamford Ford, they are a pleasure to deal with. I will update this after my next appointment.
Jean's Fiesta
19 de ago. de 2016
Our experience with the dealership was excellent: from the first contact with our sales consultant Vincenzo Russo to completion of the purchase with Bob Katz. All of it was very professional, efficient and very courteous. We appreciated Mr. Franchella's desire to meet us.Thank you.
mdest
13 de ago. de 2016
This is the second time I lease a car through Marco Salazare. Upon expressing interest in a Focus, the dealership worked with me to set up an appointment and answer any questions that I had. They were friendly, knowledgeable and above all very straight forward about what they could offer. As soon as I made the decision to lease the Foucs, Marco was straight about the price they could give me, the deals I qualified for and how I could have the best experience leasing my car. I am very happy with my new car and happy that I chose Stamford Ford Lincoln again
BuonHead
11 de ago. de 2016
This is my 4th car from Stamford Ford Lincoln in this century, the last three with Lena S. The staff is professional but friendly and accommodating. They are as many ways to buy or lease a car as there are buyers and, once again, SFL put together a package that fits my needs and situation. Highly recommended.
CaityG
9 de ago. de 2016
Richard Spelling was a pleasure to work with. Not only was he very personable, but he was efficient with emails following our initial visit and able to answer all of the questions we had. Before we left with our new MKC, he gave us a complete tour of the vehicle and thoroughly explained all of its features- and there are a lot! This dealership certainly sets the bar high when it comes to customer service. Richard made us feel truly cared about and is certainly deserving of our highest recommendation. Thanks again Richard! We love our new car!!
Jen Brady
5 de ago. de 2016
I had a great experience dealing with leasing my second car at Stamford Ford Lincoln. Marco Salazar helped me back in 2014 when I decided to lease a Ford Escape. He was so helpful and professional and really put me at ease. I really trusted him and how he was able to make me feel comfortable about my decision. Dan was very helpful in explaining the new features of the car and now I utilize everything it comes with! Bob Katz was great at making me aware of all features and I appreciated that immensely!
md
5 de ago. de 2016
Purchased a new truck for our son and couldn't have been more pleased with the experience. Great people and service. Would definitely use them again.
jebrady1
5 de ago. de 2016
This was my second time leasing a car at Stamford Ford Lincoln - and I cannot say enough good things about it! My first card was a 2014 Ford Escape, and Marco Salazar could not have been friendlier and more helpful. I was thrilled with my experience and I had no question that I would be returning when my lease expired. Marco is always incredibly friendly and was very helpful in my decision making. He was a pleasure to deal with! ALso Dan Sexton really took time to explain all the IT and updated the 2017 had and made me feel very knowledgeable when I decided to lease again with Stamford Ford. Bob Katz was incredibly helpful as well and made the whole process painless and enjoyable!
Mary R.
4 de ago. de 2016
This is my second purchase at Stamford Ford Lincoln in 5 years. Lena Spagnuolo was wonderful and made the process of buying a car an enjoyable experience. She spent time showing me cars, helping me decide which options to choose, and be totally professional thought the entire process. Bob Katz was excellent in the financing area and Dan Sexton went over the entire car's technology with me. Thank you all!! All my friends and family know how I feel about Stamford Ford Lincoln.
Mary R
4 de ago. de 2016
This is my second purchase at Stamford Ford Lincoln in 5 years. Lena Spagnuolo was wonderful and made the process of buying a car an enjoyable experience. She spent time showing me cars, helping me decide which options to choose, and be totally professional thought the entire process. Bob Katz was excellent in the financing area and Dan Sexton went over the entire car's technology with me. Thank you all!! All my friends and family know how I feel about Stamford Ford Lincoln.
Dan C
2 de ago. de 2016
Richard Spelling (Lincoln Champion) was excellent throughout the entire process. Very honest and informative. I would not hesitate recommending family and friends to this dealership. I love the MKX that I drive now and should have done it years sooner. I give my highest recommendation to Richard and all the folks at Stamford Ford Lincoln.
minisci
1 de ago. de 2016
From the minute you walk in the door you know you are in for a very professional and positive experience. I worked with Daniela Subauste who could not have been more accommodating. I wasn't really sure what vehicle suited my needs and she patiently went through the different aspects of each vehicle and pricing for each as well. She sincerely wanted to get me in the right vehicle for my needs and she did. Dan Sexton was so knowledgeable and patient as well on all the tech aspects of the vehicle. Would highly recommend Stamford Ford Lincoln.
George23
30 de jul. de 2016
I walked in today not sure I would be able to get a car and Barry was amazing. He worked with me to find out not just what I wanted but what I NEEDED. He worked along with Bob to get the financing that worked for all of us and then Dan's walk through of the car answered every question I could have! I highly recommend anyone looking for a car to go see Barry!
Oliver O'Neill
29 de jul. de 2016
I just purchased a used explorer. Sales person Barry Pasquelini was a pleasure to deal with. Professional, Sincere, helpful, and considerate. Best experience I've ever had purchasing a car. Thank you!
KAREN G
28 de jul. de 2016
One week ago I bought a MKC from Richard Spelling. I found the car online and drove 82 miles to test drive and then ultimately purchase the car. Richard was very pleasant when I spoke to him on the phone, gave him my credit card to hold the car for 2 days until I could get to the dealership. I was very in love with the car and I guess I wasn't "playing the game" pretending I may not buy the car. I had asked several times for interest rates and payment amounts when I was told I had to speak to Andres (the finance guy). He was with someone and my husband and I were told that it would be an hour before he would be ready. When we sat down to go over the numbers he quoted me a 2.9% finance rate with a 66 month payment, by the time I signed the papers it was a 3.9% finance rate and a 72 month payment. YES.....I WAS FOOLISH AND TRUSTED HIM.......therefore, I am warning you NOT TO! Also, my gorgeous car that I purchased has been back to Lincoln TWICE in a week! BEWARE IS AN UNDERSTATEMENT!
Brian
27 de jul. de 2016
My salesman Mike Mykytey and finance rep Bob Katz were first class would definitely go back and recommend to others the showroom was beautiful and clean everybody was very friendly and accommodating
shawkat
27 de jul. de 2016
On Wednesday I went with my son who was looking to lease a BMW 3 series or the Ford Fusion. Kenny Angarita convinced my son to go for the Ford. We made a $1800 first payment provided all the documentation needed. We scheduled 10:00am on Saturday for pick up. The paperwork was not ready at 10:00am but Kenny brought the car and introduced us to the car and all its gadgets. 3 hours later the papers were still not ready. We had to leave and told Kenny that we were very disappointed by the lack of support form the finance guy. We agreed to come back on Tuesday but only after Kenny would let us know that the papers are ready. If not we would cancel leasing the car. On Monday Kenny called and said that everything is ready. We came back on Tuesday at 11:00am and met with Bob Katz who was excellent. This is how services should have been the first time.
rdcombs
25 de jul. de 2016
Excellent service throughout buying process. Mr Uva was warm friendly and not over bearing. Good interpersonal skills and seeks to make the buying process as comfortable as possible.
Regina Kirshbaum
21 de jul. de 2016
If you are on your way to a Lexus, Infinity, Porsche, Buick, or Toyota dealership in the Fairfield County area, TURN AROUND! Set your GPS for Stamford Ford/Lincoln and brace yourself for an other worldly car buying experience! My most recent purchase, of a Lincoln MKC, has redefined what a dealership with extraordinary customer service, is capable of. Marco Salazar, our Ford/Lincoln salesman extraordinaire, contacted me that a car fitting my criteria was available. He was actually calling me to set up an appointment to bring the car to my home for me to test drive! I said, "Are you kidding me??". Well, Marco wasn't joking! He arrived at my home within the hour and rode along on a test drive in a car that I wouldn't have dreamed of owning had Marco not found the deal I was looking for. Not only that, I was in my new car, with my vanity plates in place, less than 48 hours later!! Friends of ours purchased a Porsche and had to spend hours at the motor vehicle department working out the vanity plates issue. Not at Stamford Ford/Lincoln~these irritants are all worked out for you. Talk about sign and drive!Do yourself a huge favor if you are in the market for a car. Go to Stamford Ford/Lincoln and ask for Marco Salazar. This dealership is owned by Dominic Francetta who runs an operation from top to bottom. And when it's time for service, Scott and everyone on that side of the dealership will make your service appointment run as smoothly as your new car! I always have fun when I'm at Stamford Ford/Lincoln. Stop in and discover a parallel universe in car buying!!!
Sands
21 de jul. de 2016
It was a. very pleasant experience from the beginning to the end. The staff is very friendly and laid back. They do not practice aggressive sales tactics for a sales sake. I'm not really a car person. If a car can get me from point a to b and convenient that's good enough but I have to say, I love my explorer.
ford
18 de jul. de 2016
Our Sales Consultant was Michael Mykytey. He was attentive and listened to us. He was in constant contact with us but not over bearing. He was interested with our thoughts about our purchase. He has followed up with us on some minor issues relating to the auto detailing to ensure that they are corrected to our satisfaction.
DrJMcA
15 de jul. de 2016
A genuine pleasure buying my third Ford Escape, the second at this dealership. P.J. Uva and his associates were patient, professional, and fair, willing to respond to my concerns and many questions. I highly recommend this dealership, for sales as well as service.
pk2016
15 de jul. de 2016
From the minute we walked into the showroom Mike Mykytey took care of our needs and putting us into the car we wanted. Very professional and personable. The other members of the team also placed our needs first. overall an outstanding experience.
easybreezy72
15 de jul. de 2016
A very pleasurable experience with a knowledgeable staff and friendly "non pushy" sales team that walked us through the process seamlessly. We would definitely recommend this dealership to friends/family.
Ronnie1594
13 de jul. de 2016
Right when I walked in I was helped from start. Had all my questions answered with many options laid out for me. Our sales employee who helped us was very patient and knowledgeable.
muchamierda
13 de jul. de 2016
The entire staff involved in the sales experience was very helpful and willing to go the extra mile to make the overall transaction pleasant and smooth.
Jennifer Blanco
12 de jul. de 2016
I would recommend Stamford Ford Lincoln to everyone they are great. I bought a Ford F-150 the truck runs great, looks great, and I love it. I am so pleased with Kenny he was the sales person I worked with, I recommend him if you want to buy a car his the person to go to. Love Stamford Ford Lincoln great people.
Camaro Guy
12 de jul. de 2016
I loved the attention I was given at each step of Leasing . I was very impressed at the cleanliness of the showroom and the staff and great coffee
karlfocus
10 de jul. de 2016
Had a very good experience buying a new car at Stamford Ford. Lena Spagnuolo is knowledgeable about the car I wanted to buy without being high pressure.
adamwxterra
9 de jul. de 2016
Had a very good experience with Jacob and will come back again soon if I have any problems. Very friendly and easy purchase. Made the whole process a treat.
jimmyp
8 de jul. de 2016
I would recommend Stamford Ford to everyone buying a car or truck. I have bought both from Kenny Angarita and have nothing but positive things to say about both experiences. He did everything in his power to make sure we got the best price and left satisfied. I felt very comfortable working with him. Im happy to have a go-to guy for all of my future car and truck needs.
Aligeane
8 de jul. de 2016
Our overall experience at Stamford Ford was incredibly pleasant and positive. Kenny Angarita made the process a breeze and accommodated all of our needs. He did everything he could to get us exactly what we wanted at the price we wanted to pay. He was very accessible and always responsive. It didn't feel like the usual "car dealer" experience. We felt comfortable and cared for. I would recommend Kenny and Stamford Ford to all of my friends and family who are shopping for a car. Additionally, the car is beautiful and drives very nicely. I am glad Kenny recommended it to me.
alig
8 de jul. de 2016
Our overall experience at Stamford Ford was incredibly pleasant and positive. Kenny Angarita made the process a breeze and accommodated all of our needs. He did everything he could to get us exactly what we wanted at the price we wanted to pay. He was very accessible and always responsive. It didn't feel like the usual "car dealer" experience. We felt comfortable and cared for. I would recommend Kenny and Stamford Ford to all of my friends and family who are shopping for a car. Additionally, the car is beautiful and drives very nicely. I am glad Kenny recommended it to me.
gary deeves
6 de jul. de 2016
Great experience at Stamford Ford My salesmen Marco was a great help when doing this deal.Very friendly staff all around,I would highly recommend this dealership
g_steinberg
4 de jul. de 2016
I had a great experience buying my pre-owned Lincoln at Stamford. The car I purchased was in outstanding condition and the dealership was incredibly professional and organized. My salesman, Richard Spelling, was great to work with! I look forward to returning to Stamford for my next car purchase!
Nate11
1 de jul. de 2016
Lena and staff made my car buying experience the best so far. They were extremely helpful and and professional. I have been to a lot of dealerships and Stamford Ford is by far the best!! Highly recommended.
BarbP
1 de jul. de 2016
I finally had to let my aging Freestar minivan go. I had great coaching on whether to purchase new or used, or lease. Kenny Angarita patiently guided me through all the options, based on my budget and needs. He ran and re-ran numbers until we came up with a great car. I ended up leasing a 2016 C-MAX Energi. Even my insurance agent told me he enjoyed working with Kenny and remarked at how professional and efficient he was. Before taking delivery, I met with Dan Sexton for the "ins-and-outs" of driving this hybrid (my first hybrid). He was great! This is my third day with my new car and I love it! Kudos also to Peter Bloom and Scott Ferrara, who worked tirelessly over the last few years to keep my old van going.
corvettejay
1 de jul. de 2016
I just bought a brand new edge from these guys, vincenzo my salesman and mr. franchella the owner made me feel like family cant ask for more than that go buy a car from these guys awesome.
Nicole Park
30 de jun. de 2016
Out of state purchase. Price was to good to pass up. Service was great. Process was quick and easy
Mary65
29 de jun. de 2016
I just got my new car , I am so pleased with the facility,staff and of course my lincoln Navigator! I will recommend the Stamford Ford anytime,Top notch and class all the way unlike the facility in Milford and Norwalk. Richard Spelling, Bob Katz and an Sexton were a pleasure to work with and made the experience fantastic!
Richard Fernandes
25 de jun. de 2016
Literally no hassle getting a lease setup through them. Getting the car that I wanted was a smooth experience. Very happy with how everything worked out. Would recommend to friends. Thanks again!
fernandesr
25 de jun. de 2016
Literally no hassle getting a lease setup through them. Getting the car that I wanted was a smooth experience. Very happy with how everything worked out. Would recommend to friends. Thanks again!
explorersport
24 de jun. de 2016
Very professional and creative car dealership that treated us honorably in a quick turnover transaction that could have been made much more difficult.i highly recommend dealing with Dominic Franchella, Neil Avelino, PJ Uva and Barry Pasqualini all of whom did a great job structuring a F-150 lease and Sierra trade in for us.This is our third vehicle from this dealership and we will be doing business in the future.
Yev
22 de jun. de 2016
Excellent no hassle leasing experience. Knowledgeable, friendly and accommodating staff. Competitive pricing. Everything was to my full satisfaction. Will come back myself and recommend to friends. Thank you very much!
Andrea
22 de jun. de 2016
The entire staff I encountered at Stamford Ford Lincoln - from the greeter at the door, to my internet sales specialist, to the business manager, and the tech specialist - were all very professional and kind. I never felt I was being hustled or pressured. The information I was given was straight forward and relevant. They delivered my beautifully detailed pre-owned Ford in 24 hours!
Happy buyer
22 de jun. de 2016
Stamford Ford Lincoln helped us get exactly what we wanted. They were kind, honest, and extremely helpful throughout our purchasing process. This was the second time we have bought a car from this dealership, and I must say I have nothing negative to write about either experience. Highly recommend stopping by if you're looking for a car, used or new, ford/lincoln or other brand.
Jessica Flynt
22 de jun. de 2016
We were in a time crunch and needed to find a car that suited our family's needs ASAP! After stopping at the Lincoln dealership in Stamford- we knew we had found our car! Not only is the car amazing,(with so many technology features and it drives so smoothly) but we had the best experience from start to finish. Richard was diligent, friendly, listened to our needs and our budget, and gave us the perfect car for us! The whole process was very streamlined and the attitude was really 'nothing is too much trouble'. All the staff were really friendly and knowledgeable in the showroom. Highly recommend Richard- and I'm sure we will have a long lasting relationship with Lincoln!
vb6605
22 de jun. de 2016
There area lot of cars for sale on the market. But it's hard to find exactly what you want. Richard Spelling found me the car exactly how I wanted for a good price.
SBB
20 de jun. de 2016
My husband has been a loyal Stamford Ford/Lincoln customer for many years. I recently came out of a lease and went to his sales contact, Barry Pasqualini. He listened to the type of vehicle that I wanted, and when I came to the dealership the first time, he already had the vehicle priced out and ready for a test drive. He respected my time and my budget. Everyone at the dealership, including the General Manager Tom Zvon, was courteous and friendly. It was a pleasure to be there and I recommend Stamford Ford/Lincoln to anyone looking for positive car buying experience.
Explorer Fan
18 de jun. de 2016
Bought a new Explorer Sport. Staff was uniformly friendly, professional and efficient. No nonsense in the process. Team was very clear on prices, options and costs. Dan did a great job explaining the awesome new technology in the truck. Bob in finance was thorough and helpful in reviewing options for warranty and maintenance programs. Overall a great experience!
Happy Ford Fan!
18 de jun. de 2016
I knew I wanted an Explorer when I came to Stamford Ford Lincoln, but my salesman, Kenny, took the time to parse the differences in the models. I thought I wanted a Limited, but fell in love with a Sport! We took it for a spin, even though the dealership was about to close, and that sealed the deal. I needed to take delivery quickly as a family trip was scheduled and Kenny and Gus, the manager, got it done, no problem. Everyone was so friendly and helpful and most of all, professional. I would recommend these guys in a heartbeat...and the new Explorer Sport is spectacular!! Thank you everyone! See you in 5000 miles for the checkup!
George
9 de jun. de 2016
While looking for a great deal on a pre-owned Lincoln, I came a cross a listing for Stamford Ford Lincoln. Even though I'm coming from New Jersey, it was such a great deal that I thought it was worth contacting them for more information. I received a prompt response from a salesman named Rich Spelling letting me know that the car was still available and that he'd be happy to set up a time to meet. I headed up to Stamford and was warmly greeted at the front desk. He introduced me to Rich, who was quite friendly and welcoming. We discussed the car, the features, the warranty, and so forth. He knew everything detail about the car and offered me a test drive. We went out on the road and I found that the car was everything he had told me - and more! He walked (ok, drove) me through the features, we drove out on the highway as well as local roads, and we chatted the entire ride. He was so personable that it actually felt like i was visiting an old friend and we were there catching up. Within the first few minutes of the drive I was sold on the car, so we headed back to his office and started the paperwork. I returned this week to pick up the car and met with Rich again. Everyone I met at the dealership was extremely professional and organized. I'm very impressed with the dealership and hope to have the opportunity to work with Rich again in the future.
Mateo Pagani
6 de jun. de 2016
I walked in with a clear vision of what I wanted in a work van. Marco Salazar was able to find us a few options for used vehicles throughout a three week period, and when the right opportunity appeared, we sat down and walked away with keys in hand in less than an hour. I have nothing but good things to say about Marco and SFL as a whole.
Rags747
6 de jun. de 2016
This is a review regarding Vincenzo Russo specifically, otherwise I just may have been in another Cadillac ATS lease. Visited and Purchased - March 2016My wife and I were in the Stamford area for some errands and decided to cruise on by Stamford Ford to check out the Ford Edge's as I knew that it would be a good size for my wife + the Edge Sport with the 2.7l twin turbo would satisfy my requirements of being fun to drive.From the moment we walked in I knew Vincenzo was the right salesman for me. I really do not have much patience for salesman that do not know the entire product line and who do not love their job. Vincenzo put my wife at ease with offerings of coffee and just all around niceties that are often taken for granted in today's fast paced world.I explained to Vincenzo that I was mainly interested in the Edge Sport as I wanted the 2.7l engine, Vincenzo knew the car inside out and was even able to quote me some 0-60 mph times from the enthusiast magazines. Vincenzo showed us a few Edge Sports and we finally settled on a Tri-Coat White 2015 leftover that was fully loaded. Vincenzo explained to my wife all of the safety features and how it was top rated in crash tests which pretty much sealed the deal with my wife, I was just interested in the performance #'s.Anyway, at the end of the day Vincenzo really sealed the deal and we feel like we got a great deal, a win win for both. I will most definitely be purchasing/leasing my Lincoln MKS from Stamford Ford Lincoln once my current lease expires in 5 months. Vincenzo is a great representative of your Co. and we are very happy to have met him, He is one of the Good Guys.PS; We purchased/leased in mid March. I had a minor health issue right after that, otherwise this review would have been done in March. Thus the title, "Better Late Than Never"
KathyK
6 de jun. de 2016
This was the 4th vehicle purchased by my husband and I from this dealer. Although we live a few miles from another Ford/Lincoln dealer we drive out of our way to go to Stamford. The showroom and service departments are spotless. The staff is always professional and helpful and addresses any concerns we have immediately. For this vehicle I actually went in 2 months before I needed it and had them custom order it from the factory to my specifications. They kept me updated on the build of the vehicle and were just as excited as I was when it finally arrived. This is the only dealer I will ever use in the Ford/Lincoln family.
Sista-MKX
4 de jun. de 2016
I purchased a used 2013 Lincoln MKX from this dealership on 6/4/16, which was within 4 days of initially viewing the automobile. The sales representative Richard Spelling exhibited outstanding service, demonstrated upmost professionalism , knowledgeable about the automobile and accomodated my schedule due to my traveling two hours to arrive at their location. I highly recommend this dealership to anyone interested in purchasing an automobile of these caliber. I love my MKX. Make the travel to Stamford ford Lincoln, it will be worth the trip. All staff were professional.
Sport16
2 de jun. de 2016
Marco has been great throughout the whole process. You should consider him a valued employee!Tom has also been really great to work with. He took care of an issue with the car promptly and professionally. I will recommended Stamford Ford to anyone looking to buy a Ford or Lincoln. Thanks
lpc742
31 de may. de 2016
All named staff were professional and courteous. very helpful and patientthroughout the process. if i write a review letmm ne decide how many words to use. it's my opionion and should unfettered by mgmt.
fastdog
26 de may. de 2016
The staff at Stamford Ford Lincoln are true professionals especially Barry Pasqualini. Barry help me with every step of the way with my questions towards my lease.I would recommend Barry to my family and freinds. I very happy with my experience with Stamford Ford Lincoln.
jane carlin
25 de may. de 2016
We were very impressed, once again, by the professionalism demonstratd by all at Stamford Ford, Barry P., in particular and all who assist in the process--from reception to trade in to taking possession to learning all about our new Edge, it has been seamless and not at all stressful!A+
Alejandro
25 de may. de 2016
Everyone I interacted with was great. Friendly and very professional. Barry walked us through the whole process and made it completely stress less. He made sure we had our car ready when we needed it.
myjake
24 de may. de 2016
This is our third vehicle from Stamford Ford. Even though it's a little far from us, we wouldn't go anywhere else for a vehicle. Marco takes good care of us. We'll be back when it's time for another vehicle. Thank you for all you do.Don and Michele Smith
leeym27
21 de may. de 2016
As the owner of a service company myself, I can certainly appreciate good communication, follow up skills, fair pricing, and accountability. Both PJ and Bob provided all of these for our new fleet vehicles. We look forward to working with them again, and would not hesitate to refer any busy to them.
Robert
19 de may. de 2016
I leased a 2016 F150 from Stamford Ford Lincoln and it was a very good experience start to finish. Brendy Pujols was the sales contact and he was excellent on vehicle knowledge and getting the deal together. Bob Katz was the finance man who put the paperwork together and explained all the terms. I recommend buying or leasing from Stamford Ford Lincoln.
S&P MKC
17 de may. de 2016
Lena in sales and the rest of the crew at Stamford ford Lincoln really went above and beyond to help us find the right car that worked for our budget. Lena was amazing with her drive to make us happy and do everything possible to insure we left the lot in love with our new MKC. This is our second car from Lena and Stamford ford Lincoln it's her level of professiomism and respect as well as the rest of the service team at this dealer that keeps us coming back.Thank you so much again!!
Pony
10 de may. de 2016
What a fantastic dealership. Right from the moment you drive into the parking lot. Barry was my salesman and he did a fantastic job from start to finish on the purchase of my new vehicle . Very very informed and friendly and kind. Thank you again
mlb123
8 de may. de 2016
Buying a car is never an easy task. Vincenzo and Neil could not have been more accommodating making my purchase a breeze. I thank you both!
MadsBuchwald
7 de may. de 2016
This is the 3rd car Marco at Ford Lincoln Stamford helps me out with. Oustanding service.Not just a sales pitch or someone trying to get you in a car you dont need. I would recommend Marco to anyone I know
nugget
5 de may. de 2016
My husband and I went to Stamford Ford Lincoln to see the Ford Escape. We were greeted by Dominic Franchella, the owner, who introduced us to Brendy Pujols, sales consultant. Brendy was very knowledgeable about the SUVs, and we took a test drive of the Escape. We loved the car. We sat down with Brendy, and then with Dominic, and came to a very good lease arrangement. Brendy took care of plates, registration and insurance in a timely and friendly manner. He was there when we picked up the car and went through all the details of the car with us, including pairing my cell phone with the car. We intend to return to the dealership to lease another Escape for my daughter with Brendy as our salesman.Cheryl May
wstempien
4 de may. de 2016
I am now on my third Ford Fusion and each car is better than the last one. My salesman, Barry Pasqualini, is terrific and makes the process easy and seamless. I highly recommend him. As a repeat customer, I also know that the service department is excellent and I have no worries about service issues. Everyone at this dealership is friendly, well trained and customer service is a priority. I have no plans on ever going any where else for purchasing a car.
Happy!
4 de may. de 2016
This is my Third time back since 2011. Barry Pasquelini has been helping me for 5 years now and has answered all my questions, found me good prices and made my car buying experiences easy and pleasant. As a woman in particular, one always walks into a car dealership with great trepidation, real defensiveness (because you just feel like you are going to be taken) and frankly with the first thought being: how quickly can I get out of there? I feel that the dealership is honest, straight forward and that my individual goals are being met. I also had a pretty complicated deal as I needed to get out of a lease early with another car company and they did all the leg work for me. Heaven for me! By all means do your homework. I think you will be incredibly please with what you find at Stamford Ford Lincoln. And their customer service is amazing.
The Clifford Family
3 de may. de 2016
Thank you Clay for all your help! We love our new car!! Very smooth transaction. We traded in our 2010 Acadia for a 2013 Edge. The tech guy was awsome too!!
Robert John Procaccini, Sr.
2 de may. de 2016
Lina Spagnuolo was wonderful to work with and the entire experience was very satisfying. Dan Sexton's instruction on all of the Technology in our new vehicle was also excellent. We will not hesitate come back to Stamford Ford Lincoln.
L.A.61 Horse crazy
1 de may. de 2016
Your commitment to Customer care and satisfaction is the very best that I have come across in a very long time. The professionalism of your staff was and still is impeccable. Keep up the good work! I'll be back!
Denise S.
1 de may. de 2016
I found Stamford Ford Lincoln's listing for a 2015 F150 Supercrew on cars.com, after having a negative experience with a different dealer I was skeptical about taking the ride to Connecticut. I live on Long Island and have been in the market for a truck to tow my travel trailer for several months. Boy, am I glad I made the trip! This place is ACES and from start to finish addressed my every concern. My salesperson Michael Mykytey was outstanding and the rest of the staff is fantastic as well. My technology coach even helped me to program my contacts into the cars computer so that I could use bluetooth. Attention to detail, I got a great price on a great truck and very fair price on my trade. These are Good People :)
explorer2016
29 de abr. de 2016
Easy to schedule, worked fast while I waited, friendly and great customer service. They answered my questions in regard to my vehicle so I understood everything easily.
lindsay
28 de abr. de 2016
My experience with Stamford Ford Lincoln was great. Everyone was extremely professional and helpful and Lena Spagnuolo was wonderful to work with. They found the perfect car for me and were able to turn it around for me in the same day. Incredible experience and highly recommended!
mcordray49
28 de abr. de 2016
I had to buy a car quickly because I was starting a new job and needed one for the commute. I was looking for used Prius and found one in an online search at Stamford Ford Lincoln, which is just down the street from me. I indicated my interest, and Barry Pasqualini contacted me within 24 hours inviting me in to have a look at the car. When we arrived, I was immediately impressed by Barry's friendliness, professionalism and efficiency. Despite being very busy that day, he was happy to answer all of my questions with patience. And never once did I feel pressured to buy - this was in sharp contrast to my experience with the nearby Toyota dealership where they practically wouldn't let me leave without making some sort of down payment. Barry and his finance team also helped me find the best rate on a loan and put all the papers for that together. So easy. My one quibble, and it's small, is that I felt somewhat pressured by their finance department to purchase an extended warranty - but that was fairly minor. Several weeks after I purchased the car, and right around the time my "oil maintenance required" message popped up on my dashboard, Barry sent me a friendly email reminding me that my first oil change with the dealership would be free - Pitch perfect timing. I would buy from Barry and his team again in a heartbeat!
alexandraj118
26 de abr. de 2016
5 years working with Lena and 30 years working with the dealership. Lena is very helpful, everything we asked of her, she took care of! This is the third generation in our family working with Lena, and have always had an excellent experience working with her. She knows a lot about about each of the cars and always has the answers to our questions, and if she doesn't she will go out of her way to get the answer right away. I couldn't imagine not having her there to work with in the future! Great experience each and every time with Lena! Loving my new ford fusion!!
mdeaddio
25 de abr. de 2016
Worked with Barry Pasqualini, the Internet sales guy, third card I have bought from them in last 5 years, bought two in the last 12 months. In and out in minutes, all done over email, easiest process you can imagine. Also, Barry is always available as a contact point with any service needs or special questions. Couldn't ask for more!Mike
ryant601
25 de abr. de 2016
There aren't adjectives accurate enough to describe my experience with Stamford Ford. I go out of my way to return there for service and this time another sale. I bought my first car from them, and they were terrific then. Fast forward 20 months or so, and was feeling a bit of buyer's remorse. Expressed my concerns to Barry, who is a real pleasure to work with. It was a tricky deal with a lot of moving parts, but the professionalism, organization and persistence of Bob and Barry are truly one in a million. I was happy to make a deal at Stamford Ford and will continue to return there and recommend to everyone I know.Thanks again guys!
happycustomer
18 de abr. de 2016
everyone was so helpful from start to finish. I needed a new car right away, and i got a great new car, within a day
drivingguy16
16 de abr. de 2016
I recently bought a 2012 Lincoln MKS from Stamford Ford Lincoln and the salesperson I dealt with, PJ Uva was probably the nicest automotive salesperson I had ever dealt with, and I have purchased my fair share of vehicles over the years. PJ was very down to earth, absolutely zero pressure, and made the process of purchasing the MKS very smooth and enjoyable. This is my fourth Lincoln, but first from PJ & Stamford Ford Lincoln. While this is the first, it certainly will not be the last that I purchase from PJ Uva at this dealership. Along with PJ, everyone I dealt with here was very pleasant to deal with. I can easily see why Stamford Ford Lincoln has been the recipient of numerous President's awards from Ford and was named 2015 Ford Lincoln dealer of the year in CT. If you are in the market for a new or used Ford or Lincoln in CT, this dealership is definitely worth visiting.
Jonesj44
14 de abr. de 2016
My long time love of a car kicked the bucket 2 weeks ago so I began intense internet research for a new one when I googled "best dealerships in CT" and this one was high on the list (4.8/5). Everyone touched on the excellent customer service, high quality vehicles and quick and efficient processing. I worked with PJ who helped me pick a great 2014 Ford Fusion, walked me through all of the details both on and off paper and gave great suggestions. Beyond working with PJ, everyone at Ford was kind, offered great customer service and was pleasant to work with.
John
13 de abr. de 2016
i had been looking around for a couple of weeks now, a number of different dealership, makes and models. Walked into Stamford Ford Lincoln to look at a Ford Explorer and was greeted by Juan. Great service, very pleasant, Juan made the whole process very seamless and reasonably quick. After a bit of negotiation we agreed the pricing and closed the deal. I would highly recommend this dealership over others. Thank you Juan for a very courteous and professional interaction.
Happy Driver!
13 de abr. de 2016
Call or email Barry Pasqualini if you want to buy a car and feel like you both won! Barry was responsive and knowledgeable-setting up my test drive within hours of inquiry. Later the finance manager Bob went all out to make the numbers work for me so we could get the deal done. In less than two days I drove home the car I wanted at a fair price with financing that made sense. They are very responsive with call backs, answers and helpful hints. I also received technology training from Dan that was thorough-so I can make use of all the awesome features in my new car. I will refer friends and I will be back again! Thanks guys!
The Abela
11 de abr. de 2016
is not my first time buying, I have encounter lots of dealership, I try to make myself ready not to be hustle, pressure or cheated on confusing calculations and to high pressure sales, but not this one. This one is exclusive. The Stamford Ford Lincoln in Stamford CT Thanks to our experience, straightforward, attentive ,kind ,Mr. P J Uva ,our salesman at Stamford Ford Lincoln, who displayed us a unique auto shopping experience . Also thank you to Mr. Katz who is the Sales Business Manager at Stamford Ford Lincoln , who also share the same skillful charisma. Plus Thank you to all the personnel.... This place is excellent .
prism19
11 de abr. de 2016
is not my first time buying, I have encounter lots of dealership, I try to make myself ready not to be hustle, pressure or cheated on confusing calculations and to high pressure sales, but not this one. This one is exclusive. The Stamford Ford Lincoln in Stamford CT Thanks to our experience, straightforward, attentive ,kind ,Mr. P J Uva ,our salesman at Stamford Lincoln, who displayed us a unique auto shopping experience . Also thank you to Mr. Katz who is the Sales Business Manager at Stamford Ford Lincoln , who also share the same skillful charisma. Plus Thank you to all the personnel.... This place is excellent .
virginiaannambrosecchia
10 de abr. de 2016
I recently went to look at a ford fusion at the Stamford dealership. I was greeted right away and a salesman named Juan offered to help. Juan asked me to sit at his desk and I proceeded to tell him what I was looking for in my budget. He showed me the Fusion gas model and I took it for a ride. I liked the car a lot but I told him it was still a bit out of my budget. When we sat down after I took the test drive, he told me about the electric Hybrid and what rebate was offered. I agreed to go the next day and do a test drive. I was very impressed with the car as well as how knowledgeable Juan was with the vehicle. This was the perfect car at the perfect price. He and the rest of the Ford team had me in my car the next day. I am very impressed with the service & professionalism this dealership provides.
Fionavaniersel
9 de abr. de 2016
We had an amazingly positive experience at this dealership. Everybody was extremely helpful especially the representative Marco Salazar. He was efficient, friendly and knowledgeable. We only came in to have a look but surprisingly walked out happily with a truck in an hour and a bit. We are very grateful to you Marco and the dealership. Truly,Fi
Anthony B
9 de abr. de 2016
The staff at Stamford Ford Lincoln is very caring, and took the time to explain to me each of the options that the car I was looking at and eventually bought, 2013 Ford Fusion, came with and how to use each one. I never had a car with voice control, the built-in navigation, and self-parallel parking so it was a lot to take in but they were patient and explained everything. The sales rep I was working with, Michael Mykytey, was very kind and welcomed me with a huge smile on his face each time I met with him. I would definitely recommend working with Michael if you are shopping at Stamford Ford Lincoln.
Valerie
8 de abr. de 2016
Very helpful service advisors - always willing to go the extra mile to make sure my experience was a positive and productive one ! Attention to detail and timeliness is the name of their game.
Jamie K
5 de abr. de 2016
Hands down the best customer service of any dealership I have ever dealt with. Michael Mykytey was an absolute pleasure to work with and consistently went above and beyond during the buying process.
Paul Kelly
5 de abr. de 2016
Barry and the team at Stamford Ford Lincoln were a pleasure to work with. I would recommend both Barry and Stamford Ford Lincoln to anyone in the market for an automobile. I will be returning when my lease is up.
FordGal
1 de abr. de 2016
This was our second purchase from Stamford Ford Lincoln and we were met with the same professionalism we experienced the first time around. The crew met every requirement we had and we are very pleased with our Ford Fusion. Thanks again Stamford Ford!
Cheryl Daly
1 de abr. de 2016
Excellent service consultant; he went out of his way to make sure my service experience was a positive one. I was so impressed with the attention to customer service at Stamford Ford Lincoln!!!
Richard
31 de mar. de 2016
When I purchased an automobile, I want to make sure it is my decision and not because I was convinced of the product by an overzealous sales person. In PJ I received honesty, straight talk, fairness, no pressure, and add a sincere interest in caring for me and my family. His communications were always prompt and courteous and in addition he possesses a very wholesome sense of humor. He is earned my trust and I would definitely go back to Stanford motors just because of him. However I also found everyone at this dealership open warm friendly and welcoming!
quack
31 de mar. de 2016
Communications with Barry Pasqualini excellent from call backs, to help with out of state RMV. Respect his style of salesmanship. Finance with Andres Cadena quick and smooth. Vacuuming and dusting of interior of vehicle wanting.
Maza51
29 de mar. de 2016
Very professional and friendly service. Picked up a new work van that was priced great and the sales man Mike Mykytey was great to deal with, Bob Katz in the finace department was also a pleasure to deal with. Great dealership and I will recommend them to anyone.
ms.repp
29 de mar. de 2016
There are other Ford Dealerships closer to my home. I travel out of my way to Stamford Ford because they often go out of their way for me!I had my older Edge in for servicing and appraisal. Bob gave me an awesome appraisal price for my trade in. PJ, my sales consultant extraordinaire, was a pleasure to work with and exceeded all of my expectations in the purchase of my 2013 Edge. Tony made the financing experience easy breezy, and Dan was a huge help in orienting me to all the new tech bells and whistles.I can not be more excited about my new car, and look forward to continuing with Scott and the rest of the team in Service!This is no ordinary dealership. This is a fabulous place, and a wonderful experience!
Diego Porto
26 de mar. de 2016
My overall experience at Stamford Ford Lincoln was great. There was no waiting time, the price was a fair price and the sales man Marco Salazar was able to get us an even better price, he made my family's overall experience even better!!Me and my family will come back for sure!!
bk226
26 de mar. de 2016
Thanks Stamford Ford Lincoln for the great service! The service was fast. They even washed my car. I owned a Ford for the last twenty years and I must say this is the only place I will service my Ford. Keep up the great work!
mspenelope_m
26 de mar. de 2016
We visited the dealership looking for a new 2nd car. Everyone was incredibly friendly and courteous. Barry was very knowledgeable and was able to get us a great deal on our new car. I will definitely be recommending Barry and Ford to any of our friends looking for a new car.
APro
25 de mar. de 2016
A complete full customer service operation. It was like I was family. I thought the first time I leased from Stamford Ford that I was just lucky with the customer service provided. This is standard operating procedure for them.
Davec
24 de mar. de 2016
From the moment we entered this car dealer everyone was so concerned about making us feel at home.they greeted us at the door and asked us if we wanted anything,coffee,water etc while waiting for our sales agent. After a very short wait our sales consultant ,Barry Pasqualini greeted us and took us bAck to his office. My wife and I found Barry to be very concerned and inventive to our concerns and showed us a car we fell in love with. After decididing to purchase the vehicle Barry made it so easy to go forward and with his finance ( Bob Katz)closing team a genuine pleasure to do business with. We picked up the car 4 days later and again the closing process was as excellent as our initial experience. Andres Cadena the finance closing gentleman was super. We then met with Dan Sexton, their technology specialist,and he was unbelievable helping us set up the Bluetooth phone feature,radio,etc and explains all the features in a way that two senior citizens could understand. This is a terrific dealership and Barry and his team should be congratulated .
nantoszewska
24 de mar. de 2016
Whenever I feel there is an issue with my Ford Focus, I come to this dealership. Scott Ferrara is the one to always take care of me and make sure things are running smoothly. Always experienced great service and the car is always repaired up to standards. Aside from that, Scott has been a great support and provided me with great guidance as to what to do next. As I am somewhat clueless with most of what is going on. Sincerely, thank you! I will be coming back if an issue comes back. - Natalia
Joe's edge
24 de mar. de 2016
I love my new ford edge, Clay Morsey asked a few questions and showed me a car that was just right for me. The car was perfect and the deal was great! The car was delivered on time and all technology was explained. Everyone in the dealership was great!
LoveMyEdge
23 de mar. de 2016
SERVICE - We've been servicing our vehicles at Stamford Ford Lincoln for the past couple of years. Very cool, state of the art, service facility with great technicians. They are very communicative and transparent throughout the repair process. No surprises....ever!SALES - We just recently purchased a new vehicle from Stamford Ford Lincoln. By far the smoothest and most comfortable new car purchase I've ever been a part of. We never felt pressured and they do much more then just sell you a car. Dominic and Marco spent the time with us to make sure we were picking the right vehicle and correct payment approach for our needs. Post sales level of customer service has been just as great which is the true indicator of a quality organization.Thanks Dominic, Marco and Dan for great experience!
Comecome
21 de mar. de 2016
I have been a loyal client of ford. I have purchased two vhiecles. My experirnce have been very satisfying. Everyone has been very kind to me throughout my experience owning my vhiecles.
MKX girl
21 de mar. de 2016
I was so excited to pick up my new 2016 Lincoln MKX on Thursday, March 17, 2016 and I knew I wouldn't be disappointed, I LOVE it! Lena Spagnuolo is the best salesperson, she looks out for every customer like they are a member of her family. She knew exactly the car I wanted, made sure that it fit our budget and she didn't disappoint me. Dan Sexton was very thorough showing me how the new technology works. It is so different from the 2013 MKX I came out of. He took the time to go over everything and setup my phone. Dominic Franchella, I can't thank you enough for making this deal possible. I highly recommend Stamford Ford Lincoln to everyone!! :)
MKX girl
20 de mar. de 2016
I picked up my new 2016 Lincoln MKX on Thursday, March 17, 2016 and I LOVE it!!! Thank you to, Lena Spagnuolo, she looks out for every customer like they are family. She knew knew exactly the car I wanted and the one that fit our budget. Dan Sexton, for showing me how the new technology works. He took the time to go over everything and setup my phone. Dominic Franchella, thank you for making this deal possible. I highly recommend Stamford Ford Lincoln to everyone!! :)
Kate Frank
18 de mar. de 2016
The best experience I have ever had buying a car with Michael Mykytey at Stamford Ford Lincoln.I am very pleased and happy with my perches and my sales consultant. He was very knowable and understanding. He knew exactly what I was looking for and explained everything in details. He was with me every step of the way and made it a great experience. I would highly recommend him to anyone looking to buy a car.
Robin Boucher
17 de mar. de 2016
In all of my experiences in purchasing a car, I have never met a more competent, caring and thorough salesperson than Clay Morsey. From the time I called the dealership, to the day I came in to pick up the car, I was given superior attention and focus on getting me into the right car to fit my needs and budget. Clay is a wonderful representative for The Ford Motor Company as well as the Stamford Ford Lincoln dealership. We will be sure to refer all of our family and friends!
fordfan
15 de mar. de 2016
We picked up our new 2016 Ford Escape on 2/27/16. During our lives we have purchased about a dozen new cars (mostly Fords) but this was our first purchase at Stamford Ford to which we were referred by a friend. Our experience was quite positive. Daniela Subauste, our sales person, was very attentive at each step in the process and quite patient as we test drove several vehicles. Once we selected our car, she facilitated the entire process. On the day we picked up our new Escape, Bob Katz, the finance manager, walked us through all the closing paperwork. He was very knowledgeable, polite and efficient. The last step prior to driving away was with the technology specialist, Dan Sexton, who patiently walked us through every step in the operation of the car. He even synced both of our iPhones! Overseeing the dealer team was Dominic Franchella who was attentive at each step to ensure a seamless operation and pleasant experience.
TONYA16
14 de mar. de 2016
Working with Barry was just wonderful. He is very friendly and professional. Thank you! Also I like to say Thank you Tony and Dan for their help. What A Excellent Experience I had purchasing my first SUV. Thank you! Again and Again
robmorton1b
13 de mar. de 2016
Working with Stamford Ford Lincoln is always a very streamlined experience. Lena and the rest of the team respect your time and are always well-prepared for your visit. They also do a great job presenting you with all of the options available without overwhelming you with information.
Marek L.
11 de mar. de 2016
Thank you so much for your help Michael! You are the best. That was smooth and easy transaction. The best car for the best price
Marek L
11 de mar. de 2016
Michael is the best!!!! He helped us to buy great car for great price. I highly recommend this dealer.
lofn77
10 de mar. de 2016
I bought the best car for the best price. Michael is the best sale consultant. I will back in the future for my next car!
Lincolnmkt2015
9 de mar. de 2016
I went to many dealer but none like this one, Vincenzo Russo was great in glad this gentleman was my salesman. Really took his time to listen and showed me different opinions to what I had discussed to him. I will recommend this dealer and Vincenzo Russo & Andres Cadena to anyone who's looking for a great place with great service and the best prices in the state.
scrmnjay
7 de mar. de 2016
Worked with Barry Pasqualini to purchase a used Ford van. Very courteous. Could not have askedfor better treatment. The vehicle was exactly as described.I asked for a few minor issues to beaddressed. Everything was done to my satisfaction. The entire buying process was very smooth.Stamford Ford will be the first place I will visit when it is time for a new car.
Carmary1944
5 de mar. de 2016
The personnel are Pleasant make one feel as if they are helping you make the best decision for yourself and not as if they are just trying to make a sale. My associates Lena was very helpful.
lmcoven
5 de mar. de 2016
Scott Ferrara is a pleasure to deal with. Always greeted with a smile and keeps you informed on the progress of the service being done to your auto.
Customer
5 de mar. de 2016
The entire team at the dealership was helpful, courteous and went the extra mile. Unfortunately, the FMCC experience was the opposite. Dealership team deserved better; FMCC dow not communicate well and is not user friendly.
kevin kane
2 de mar. de 2016
Marco did a great job making buying my new Van smooth and easy.Also, Thanks to Tom Zvon for his help as well.Thank You.
Adam Potter
29 de feb. de 2016
Not the typical pressure when purchasing a new car. Dealt with Richard Spelling and he was fantastic - highly recommend when purchasing/leasing a Navigator. Great customer service and easy to work with.
given2fly46
25 de feb. de 2016
I felt that this dealership will have my custom for many years to come. Very good service and I left with a great car...the one that I wanted!
Given2fly46
25 de feb. de 2016
I have just purchased a new Ford Edge. The entire experience was excellent. Everyone was courteous and helpful and we were very happy with everything. At no time did we feel pressured or rushed. I foresee a long-lasting relationship with Clay and the team.
jankee1256
24 de feb. de 2016
I have dealt with all 3 advisers at one time or another...All 3 of them were very professional and made me feel right at home with all of my concerns. From a simple oil change to more involved repairs...they explained all of my options (with no pressure) which made me feel very trusting and comfortable. I don't think the service at Stamford Ford could get any better...The service manager was right there observing and making sure everything went perfect!!! From the guys checking in my vehicle to the shuttle driver A+A+A+ all the way around. This is my dealership for life!!!
John2010
24 de feb. de 2016
Thank you P.J. with helping me purchase the Ford Taurus, your quick responsiveness and knowledge of the vehicle made the sale a pleasant experience.
MAC104
22 de feb. de 2016
This was my second new truck lease with Stamford Lincoln and I couldn't be happier. Working with Barry to get into a new truck this time around was just as easy as the first. At Stamford Lincoln I feel like its a family. They make you feel at home. Any questions & concerns are answered right away. Tony in finance no problems as usual. This was my first meeting with Dan Sexton. He sat in the car with me & went over every technology aspect of my truck. He made sure I left the dealership knowing everything about the car. I love it here. I will be back in 3yrs for my new truck to my same guys.
FastFusion
21 de feb. de 2016
Excellent experience on terminating old lease and getting new car under lease. Barry Paqualini reached out to me to let me know available vehicles and orchestrated rep[lacing old lease with new lease.
Garrett12
20 de feb. de 2016
I received excellent care and a great deal. I will definitely recommend this dealership to my friends when they are looking to buy a car.
Sandy B.
19 de feb. de 2016
I recently purchased a 2016 Ford Escape and it was the best car buying experience I have had. Every one was very professional ,friendly and knowledgeable especially my sales consultant Michael Mykytey.
lovemycar
18 de feb. de 2016
Wonderful new car, great salespeople, knowledgeable service techs. This is the 2nd Lincoln MKX I've leased. I returned because the service I had received had been great. I was not disappointed!I love my new car.
6LPowerstroke
17 de feb. de 2016
I've always had great experience with the guys down at Stamford Ford. I have my personal, and company vehicles serviced with them, and Pete always takes care of me, even going as far as waiting for me after hours, so that I could drop my truck off for repairs.
Sallati10
17 de feb. de 2016
Get my ford serviced here all the time. Peter and the guys are great!! Never have an issue and always get prompt service with no issues ever!!
Sooziq
15 de feb. de 2016
Can't beat Stamford Ford when it comes to customer service. I had asked last minute if it would be possible for my daughter and I have our oil changed on our Ford Escapes on the same day and even though I know they were busy, Scott Ferrara did his best to make it work for us. He is always very nice and very knowledgeable and so accommodating.
Rosemary
11 de feb. de 2016
Scott Fer4rard 1832 one of the best service personnel I have ever encountered. Has helped me always with my Ford 2010 all the times I have brought it in for service.
tbonfig
10 de feb. de 2016
Handled my mysterious car issue fabulously! My car had an unexplainable sound and Peter and his techs were able to work within 24 hours to assess the situation and resolve my issue.
Philp123
9 de feb. de 2016
Peter was a great service writer he communicated every step of the way got me in and out. I say that is was the best quality service i have ever experienced in any dealership.
Jeter123166
7 de feb. de 2016
John did a great job following up with me when my car would be ready and got the job done quickly! Great communication and great customer service! Exceeded my expectations!!
DennisPiche
7 de feb. de 2016
I had a tire blow out and needed a tire replaced on my car.I showed up at Stamford Ford without an appointment needing my tire fixed and Scott Ferrara in Customer Service was very understanding of my needs and immediately handled the situation with professionalism.I left the tire there, They called me when my new tire was mounted and ready and my car was back on the road.Thank you to Scott Ferrara and the Stamford Ford team for all your help.Dennis Piche
dmcram
5 de feb. de 2016
this dealership seems to offer everything that we get at the Lexus dealer who services my wife's car. Clean [like a hospital] waiting room and bathroom, friendly service advisors, competent techs and fair prices. i now get all my servicing done at Stamford Ford, from oil changes to new tires to the [so far] rare repairs. In fact, as i think of new cars, i tend to look only at Fords because I'm not sure I could get this level of service elsewhere. My experiences at audi and volkwagen and volvo were less possitive.
Bp303
5 de feb. de 2016
I brought my car in with a concern on my right pass wheel. I spoke with the service manager Eric and he had Scott handle my situation. They checked out my vehicle and told me what was wrong. They gave me a couple of different options and recommendations on what to do. that was a relief because I felt like I wasn't getting ripped off by them telling me to do something expensive without any other alternative. The experience was courteous and professional. I usually don't like going to dealerships to service my vehicle, at the moment I had no other choice, but I'm glad it was this dealership. Will continue to do service here in the years to come
tomcarr
5 de feb. de 2016
My family has bought 4 cars from Stamford Ford Lincoln in the past couple years. It's a great dealership and recently went back to pick up a new mustang. Dealt with Michael, he's a fantastic sales consultant. He was incredibly quick and made the overall experience very pleasant, I would definitely recommend him.
plandman83
5 de feb. de 2016
He is a big nerd lmao.In all seriousness though, I got into an accident and was looking to get a new car, in which I got a 2007 mercury mariner. Michael was very patient with me as I was trying out a few cars and was as helpful as he could be. Getting in touch with him was not a problem at all
Kim D.
5 de feb. de 2016
Scott in the service department was friendly and very informative when I got my first oil change. He explained every thing thoroughly and was very kind. I had a great experience with him.
steventrabish
4 de feb. de 2016
My wife and I just acquired our third Lincoln Navigator from Stamford Ford Lincoln. As had been our past experience, the staff with whom we dealt we most courteous and professional. In particular, Richard Spelling was informative, cooperative and a great help through the process. From the finance person to the tutorial professional who explained the new electronics, all were of great aid in the process. We highly recommend the firm and its personnel.
Lin11
3 de feb. de 2016
My wife and I stopped by Stamford Ford Lincoln on a Saturday just to get some ideas ,we were thinking of getting a newer car. We were in the lot looking and Michael asked if we need help and we replied we were just looking . Michael asked if there was anything in particular, we said what we wanted and he said what he had in our range (no pressure) He was pleasant and friendly and very helpful the whole time. Well we not only bought 1 car but purchased a second one for our son . We had a GREAT EXPERIENCE!!!! And will be back....
Tom
3 de feb. de 2016
Our experience with Richard Spelling and the team at Stamford Ford Lincoln when leasing a 2016 Lincoln MKZ was excellent. The car order was placed quickly and correctly, the car arrived at the expected time, the prior leased car return was handled well, and the delivery and set up of the new car was performed professionally.
Elinakaso
2 de feb. de 2016
Great experience once again. Beside the buy I did a couple of months ago with the help of Michael Mykytey (friendly and great sales representative), I have a "happy to be here" and continues experience service wise as well. Everyone is friendly and atentative.! Pleasure to work with.
Eric MacLeish
30 de ene. de 2016
I bought a 2015 Ford F-150 Lariat at Stamford Ford from salesperson Barry Pasqualini. I live in New Hampshire and wanted a very specific truck with particular features and used the Ford inventory search to find the truck at Stamford. I also had a trade. I talked to Barry over the phone, got an estimate on the trade and drove down. The dealership paid the estimated amount of the trade and gave me a great price on the new truck, which I drove back to New Hampshire that night. I compared prices for the same truck with the same features (157" wheelbase, which is pretty rare) and nothing came close to Stamford. Barry spent more than an hour with me going over all the features of the car (Stamford has a special tech expert who can help over the phone). Great follow up. Highly, highly recommended.
Smorabito
28 de ene. de 2016
My experience at Stamford ford Lincoln was remarkable. From the moment I stepped into this dealership Mike Mykytev welcomed me with open arms. Mike is extremely knowledgeable which made the car picking process that much easier. I am grateful to have met Mike. He found me the perfect car with the best deal I could imagine. Thanks to Mike and Dom at Stamford ford Lincoln dealership for making this a wonderful experience.
Nissan2011
28 de ene. de 2016
Good Morning Brendy,I wanted to take a moment to thank you for all of your assistance and time in helping me to find my next car.It is a well-known fact that shopping for a car can be stressful for the buyer, especially when the buyer is femaleand single.For myself, I was 16 the last time I purchased a car on my own I always left that up to my spouses!So, this past January the 13thafter a 45 year break, I found myself facing that dreaded moment of having to navigate finding and purchasing a pre-owned car.It was really my great fortune to have you as my salesperson!You may not remember.but, when I first arrived to look at the car, it was late in the evening and near closing time. You never once rushed me, and after Ihad driven the car around the parking lot, you asked me if I wanted to take it out of the lot and for a drive on the highway to get a better sense of how it handled at a higher speed. I did not want to take any chances driving someone elses carand multiple times you offered to drive the car for me so, that I could better make my decision.I just want to reiterate, that you were more than willing to stay past closing to work with me.When all the pieces came together and I was set to go ahead with the purchase of the Nissan Sentra 2011we had originally planned on my arriving early that Friday morning.As the day progressed, my job kept changing schedule and I had to phone multiple times to push my arrival. By the time I finally arrived, I must have been one of your last clients. You were consistently gracious and understanding. I know nothing about cars.and Friday afternoon you spent quite a bit of time, making certain to walk me through and teach me as much as you could about my new car.You have such a great personality and calm demeanor, Brendy. You never pushed me in any direction nor rushed me. You are a natural. I have your business card and have shared with everyone I know, just how fabulous of an experience it was working with you and what an incredible salesperson you are.I recommend you constantly! I believe that you are a great asset to the Stamford Ford Lincoln team. I am certain you have a great career ahead.Thank you for making my voyage into the unknown world of car shopping so painless and such a true pleasure! On a scale of one to ten with ten being flawless.I would rate my experience and eleven!I love my new car!All the Best!CatherineP.S. Quick question.would you know how I could obtain an owners manual and also, would you know if there is a spare tireand if so, where it is located?
Marga N.
27 de ene. de 2016
Thank you very much to the all Crew, you guys did just great!!Marco did a terrific job, For almost 10 years we were making business with Toyota, No More!!Marco is a great professional, he clarified all our doubts and show us what great is FORD
shinester
23 de ene. de 2016
Called Lena at dealership gave her our needs for a used vehicle and she found what we needed in a matter of days. Drive from Staten Island to this dealer because of my trust in them and their always exemplary sales and service.
Joe from NY
21 de ene. de 2016
My experience at Stamford Ford Lincoln was very professional and very friendly. My sales person Richard Spelling was a pleasure to deal with and made my car buying experience well worth the hour and fifteen minute ride from my home in NY. I will recommend this dealership to all of my friends. Thank you very much,Stamford. Great job! Joe Delvescovi.
Fusiondriver
21 de ene. de 2016
Barry Pasqualini found us the best deal. He made the entire deal painless and easy. He spent a lot of time going over the technological components that are found in the car. We left the dealership in agreement that Barry gave us our best car buying experience ever!
Calsmom
19 de ene. de 2016
I am very happy with my new 2016 Escape. I held onto my last Toyota for 11 years, so I was careful in considering moving into not only a new type of vehicle, but moving onto a new brand and dealer. I am so pleased with how everything worked out, and Im really enjoying getting to know my new car and taking it around town.Thanks to Marco for a job well done, Dan for his assistance with my technology questions, and Andres for being very clear with all the financing particulars. They were friendly, thorough, and great listeners all along the way.
Mulrain29
19 de ene. de 2016
Found a super duty online from there website. After I inquired about the vechicle. The sales rep contacted me and we began the deal . Everything discussed on the phone was clear and precise. No tricks or ploys to get me in. To look at other vechicles. Once I got there it was very professional and zero pressure. They worked with me to get the best price and finance rate. I am very pleased with the members of Stamford ford for a easy presure free deal and a great truck. Thank guys
F-150 Driver
18 de ene. de 2016
Brendy led the sale like a gentleman! Though I did not have an appointment, he was patient and drove multiple cars with me and helped find my exact model from another dealer and ensured it arrived on my schedule and in tip top shape! they were flexible on price and fair, and everyone won! Have had one service appointment and things could not have been friendlier! the added accessories and things came out perfectly! I will recommend this dealer to anyone in the market for a new or used car! These guys are pros, starting with Brendy and going al the way to finance and management. F-150 Owner
First F-150 and Love It!
18 de ene. de 2016
Brendy led the sale like a gentleman! Though I did not have an appointment, he was patient and drove multiple cars with me and helped find my exact model from another dealer and ensured it arrived on my schedule and in tip top shape! they were flexible on price and fair, and everyone won! Have had one service appointment and things could not have been friendlier! I will recommend this dealer to anyone in the market for a new or used car! These guys are pros, starting with Brendy and going al the way to finance and management. F-150 Owner
Jay
16 de ene. de 2016
At Stamford Ford Lincoln I was treated with the utmost respect and professionalism. The pre-owned sales staff here is second to none. After having a terrible experience at an Acura dealership in NJ, I found myself driving to Stamford Ford Lincoln from eastern Long Island with the hopes of finding the exact vehicle I'd been seeking for weeks. The 2014 Acura I was looking for was simply immaculate just as Marco from pre-owned sales, and Debra of the customer service department had said it was. Marco had even emailed me several high res photos of the vehicle prior to my 70 mile trip to the dealership, because I had expressed my concerns and how neurotic I am. Neil the Used Sales Manager and the business management members at Stamford ford were also excellent in providing all of the info and streamlining the buying process, all the while not being pushy and overwhelming. I can't say enough, but it was simply the best buying experience I've ever had from a dealership, especially given that fact it I wasn't buying a Ford fleet vehicle.
Procrastinator from Norwalk!
14 de ene. de 2016
The sales department, very specifically, Lena Spagnuolo, was amazing. She was patient with all my questions. She is down to earth and very friendly and extremely knowledgeable! I would definitely recommend her and will go back to her when I need another vehicle!!! All the paperwork and details were handled smoothly and the car was ready to go when they promised. Thank you, Lena!!!!
Long Island Driver Sheldon
14 de ene. de 2016
I wanted to surprise my wife for Christmas with a fully loaded Ford Explorer that she had rented while she was visiting her mother in Florida. I checked out a few Ford dealerships where i live at in LONG ISLAND. The selection was fair and the salesmen were typical. When I saw my wife's dream Explorer online at STAMFORD FORD LINCOLN at a price considerably lower than what I've seen thus far in Long Island, I decided to give them a call. I spoke with a young enthusiastic salesman by the name of BRENDY PUJOLS. I specifically told him that I was traveling from 2 hours away and to please let me know if the advertised Suv was still available and if it's in great condition. He assured me that it was. So I rearranged my work schedule to accommodate for the long travel. When my brother and I arrived there we were IMMEDIATELY greeted by a super friendly and accomoding young lady at the front of the showroom. She was kind enough to escort (as opposed to pointing ) us to the restroom and offered us gratuitous coffee and beverages while we waited for Brendy. I must say that there was a slight mixup with the appointment time HOWEVER the General Manager Tom( who obviously takes pride of his beautiful showroom) handled it with great professionalism. Brendy went far and beyond his call of duty to assure that I was completely satisfied. There were no pressure tactics and the finance manager ANDRES got me a great rate as well. Since I bought the Explorer, which my wife LOVES, I called twice to ask how to operate some of the advanced features and BOTH times Brendy returned my call within the hour with the answer which shows the most important part of any sales experience -he was there to provide for the customer AFTER THE SALE! I strongly recommend anyone within an 100 mile radius to give STAMFORD FORD LINCOLN along with BRENDY PUJOLS a try for your business!
Black Beauty
9 de ene. de 2016
We worked with Barry Pasqualini in buying a 2015 Ford Edge. Barry took care of all our needs and was very helpful. All the paperwork was done properly by Bob Katz and we would recommend these employees to others interested in a Ford car.
yarisbob
8 de ene. de 2016
I came into Stamford Ford looking to replace a work van- not the most glamorous vehicle, but very important to my business. I searched out Stamford Ford after initial dealings with other Ford outlets in the area, and was put in contact with Barry Pasqualini in the sales department. I charged Barry with a specific list of options and equipment, which was to say, challenging in the least. Barry searched tirelessly (no pun intended) for my new Transit van, finding what I wanted just a few hours away. The truck was delivered to Stamford, and it is beautiful! Barry then went over all of the gadgets in the van and answered patiently and professionally all of my queries. Outside of trucks and vans, I'm not a big fan of domestic auto manufacturers nor of the dealers who represent them, due to some bad experiences in the past. This being said, I wouldn't hesitate to include Stamford Ford and Barry Pasqualini on the short list of dealers when the time comes to purchase a new prersonal vehicle
mariemkx
7 de ene. de 2016
I have to commend Eric Munnilal, Peter Bloom and Scott Ferrara for the excellent service I have received over the past 7 years on my 2008 MKX. I look for to the next years having my new 2016 MKX service by this dealership.All three men have a pleasant and patient personalities which is a true asset in the service area. They should be highly commend for how they handle their customers as if each one is special.
happyfordowner3
6 de ene. de 2016
This is the third Ford we drove off the dealership lot. In 2002 we drove off in an Explorer XLS, again in 2013 it was an Explorer XLT,and then in 2015 we needed to downsize so we drove off in an Escape SE. We really like working with the sales team and staff and prior to finalizing the transactions, we have always been thoroughly guided through the pricing options and finance packages. We also review and discuss leasing, warranties, and lease termination buyouts. They have earned our trust! Stamford Ford Lincoln is an inviting beautiful open space showroom, reception, and service waiting area.There is plenty of parking available for customers. I'm sure in a few years we will be back again to drive another Ford off the lot. Thanks Stamford Ford Lincoln!
ogcvg
4 de ene. de 2016
Everyone we met at the Stamford Ford Lincoln dealership was friendly and helpful. The dealership looks to be newly remodeled and is quite pleasant with nice visitor amenities. We spent time with Ron Spelling learning about the new Lincoln MKX SUV which is a beautiful car. Ron was more than generous with his time even after hours and was patient with all of our questions. I highly recommend Ron who is the designated Lincoln salesperson and I highly recommend the Lincoln MKX.
ha-family
4 de ene. de 2016
We worked with Vicenzo Russo in leasing a 2015 Ford Edge. He was a very pleasant salesman. We never felt so pressured on leasing the car. He was very accommodating, we felt comfortable talking to him that is why we did not have any second doubt on pursuing with the transaction. All the people from Stamford Ford do really value customer service. I am a firm believer that any business with good customer service is a good business to deal with because you know that you are well taken care off. The staff are very friendly and knowledgable. Special thanks to Gus Gournaris. It was a joke we made about a fast food chain for our daughter and he even gave us a gift card for it. How sweet is that? And Dan Sexton, very knowledgeable and so patient with us. He really walked us through in understanding the technical aspect of our car. Thank you for the wonderful experience.
grizzjr
4 de ene. de 2016
I bought a 2016 Explorer Limited. The salesman spent a good deal of time locating the right car and the transaction turned out very well.
lincoln12367
3 de ene. de 2016
this is the eighth (7th for myself and 1 for my spouse) vehicle purchased or leased from this dealership. have always enjoyed the working relationship.
tcassidyjr
2 de ene. de 2016
I have been a long time Ford Explorer owner. I have just leased my third Explorer from Stamford Ford (and either my sixth or seventh in total). I have been to all the dealers within my area over the years, and this experience is by far the best to any of the other dealings I have had.Mike Mykytey has been great on the sales front, extremely knowledgeable, follows up, checks in over the course of the lease and calls to remind you your lease is expiring. The Managing Owner, Dominic Franchella is a class act. Dominic is always there to help out, in my multiple trips to the dealership, he has always been there and walking the floor.If you want to look at Ford/Lincoln, I would start here, I have done the leg work already, I would be surprised if you don't have one of the best car dealer experiences ever.
kcm1999
2 de ene. de 2016
I just got my first car and purchasing it from Stamford Ford Lincoln was the best choice. Barry Pasqualini was very helpful through out the whole process; he showed me all of the available options and explained everything perfectly. This was a very exciting experience as it is my first car and buying it from Stamford Ford Lincoln made it so easy and wonderful.
sandman
30 de dic. de 2015
When I leased a Ford three years ago, Dominic Franchella introduced himself and told me to call him if I ever needed anything. In the next 3 years I needed some help badly twice and he made himself available each time and helped me solve the issue. He earned my loyalty.
Thufu
25 de dic. de 2015
Very good, I baught my firstvcar through Stamford Ford Lincoln. It was a wonderful experience. Internet sales Representative Barry Pasqualini helped me a lot in making a quick deal. Thanks a lot.
sk123
25 de dic. de 2015
Barry and Bob made my car buying transaction very simple. Bought a 2015 Honda Accord trade-in. They took care of everything (including me!) and I was in and out in no time.
1234
23 de dic. de 2015
In 2012 for the first time i bought a truck and Stamford ford was the best dealer that gave me a best deal. Michael sales man sold me that truck in 2012 and yesterday Michael sold me another car. I bought a2015 Ford Transit 250 and no other dealership was able to bit their prices. STAMFORD FORD STAMFORD FORD STAMFORD FORD AGAIN AND AGAIN AND AGAIN!!!!!!!Stamford Ford Forever!!!!!
Maximizedxplorer1283
22 de dic. de 2015
Stamford ford/Lincoln is the most honest straight forward dealership I have ever been too thus far! I refuse to go anywhere else! I have been to other dealerships in my area and refuse to give them my business or even step foot in there dealership again. I drove all the way from Trumbull to come here! I couldn't ask for more. I got the best possible deal on my New Explorer. Both Dominic Franchella and my salesman Juan came through with an amazing deal! I highly recommend everyone who is interested in a new ford/ Lincoln to stop by here. . . .You will NOT Be disappointed. Ask for Juan in sales. He is Top notch and will take care of you in every way possible without any pressure! He goes the extra mile! I am Completely Satisfied and will be back.Christopher Costa
Bobballen
21 de dic. de 2015
Just purchased my second vehicle from this dealership. Brendy was my salesperson this time. He was extremely knowledgable and seemed very concerned with my needs. Brendy did not give one ounce of pressur, and I definitely would recommend him to anyone I know that is in the market for a new vehicle.
wschloss
21 de dic. de 2015
Bendy was fantaztic; always answering questions immediately, very knowledgable, responsive and attentive. The very few things he didn't know, he was smart enough to ASK, not to just assume.Great job, would buy a car from him again any time. Thank you Brendy!
clintonain
21 de dic. de 2015
I have leased two cars personally from Juan in a years time, and my husband purchased his from Juan as well. Juan is outgoing, personable and fun to work with. The times that I have been in the showroom, I usually see Dominic out front and center in the showroom making sure everyone has been taken care of. They have a great new showroom and I look forward to seeing them again for my next vehicle.
Oso1
21 de dic. de 2015
Great attention and awesome service. Everyone did an excellent job to make the experience as smooth as possible. Very thankful to Juan Calderon, Andres Cadena and Dominic for all their help
Craig262
19 de dic. de 2015
Car buying can be an daunting and intimidating experience, but Barry Pasqualini made the task simple and enjoyable. There was no pressure at all. The whole staff of Stamford Ford were great.
Gray1234
17 de dic. de 2015
I had a particular need of reducing monthly lease payments and upkeep costs on my Mercedes.BarryPasqualini more than satisfied my needs and gave me more than i expected leasing a Ford Fusion.
susan
17 de dic. de 2015
Wonderfully easy working with Richard Spelling - very knowledgeable and personable. Right now I'm loving my new MKC as well as all the service I've encountered leading up to my ride! Thanks also to Dominic and Dan Sexton - very positive experience!
Maryellen Estrada
15 de dic. de 2015
When we arrived at the lot - we were greeted warmly by Dominic - we immediately felt like we were important customers. Dominic directed Juan to talk to us more about what we were looking for. Juan was very responsive to email and phone calls related to finalizing the purchase.
FDocimo1217
14 de dic. de 2015
Being in the automotive business for over 40 years and dealing with a lot of sales folks...Mike tops the list. Me and my family have purchased 3 vehicles from Stamford Ford and the truth is Mike is the reason we keep coming back. Although I have relocated to WI, Mike makes it a point to touch base with me a few times a year just to check in.Mike, it's a pleasure doing business with you.
psierra
13 de dic. de 2015
Working with a Dealer...well most don't want to go there...but my experience couldn't have been a more pleasurable experience. I got to drive the new Lincoln MKX after deciding the MKC wouldn't fit my needs. The car had every safety feature I wanted and was amazing to drive. The experience afterwards for trading my old Explorer for the Lincoln was great. I'm now driving a Lincoln with an engine that makes every driving experience nothing short of a pleasure. Easy, responsive, and comfortable. All in all a great dealership and Richard Spelling knew everything about the Lincoln I drove away with!
Golden Girl
12 de dic. de 2015
From the first time I walked into Stamford Ford Lincoln and at every step of the way through the purchase process I received excellent service and attention. My salesman couldn't have been better. I plan on buying all of my future cars at Stamford Ford Lincoln. I love my new Ford Escape!
Worth the drive
11 de dic. de 2015
Found vehicle I loved on line. Juan said it looked even better than the pictures show. He was right,worth the drive. Everyone I came in contact with was a pleasure. Finance guys were great they gave me a great deal on extended warranty. When I returned home to upstate New York had an issue with truck neil had me bring it to our local ford dealer,was resolved with no stress. Juan and Neil we're a pleasure to work with. Would return to purchase another vehicle for sure
rosie
9 de dic. de 2015
We buy a new car every four years, always Fords or Lincoln's. The experience we had with Stamford Ford Lincoln has been the best yet. Our sales consultant Richard Spelling made us feel very comfortable and confident in our purchase. We will never buy another car anywhere else, love the service professionalism and the patience they showed us. THANK YOU
NJ BUYER
5 de dic. de 2015
This is a substantial dealership with excellent staff. Professional and friendly. Helpful. It was a pleasure buying from them for the first time and I will buy from them again and again at any time I have to buy a Ford or Lincoln. I bought the 2010 explorer XLT just today. Yes the car is used with just above 25K miles but feels like a brand new one.
MarbleDepot
4 de dic. de 2015
This is a substantial dealership with committed staff. Good folks. Good set up. Professional but friendly. Not at all overpowering. Efficient. Helpful. It was a pleasure working with them again. First bought our company van back in 2004. This time it was the larger transit van.
Larry S
4 de dic. de 2015
Four of the most painless car buying experiences ever. Great price and full process from calling in, selecting car, and delivery were quick, easy, and without hassle. Last purchase completed yesterday, was handled professionally and without ANY sales pressure. Service has always been prompt, courteous, and knowing I had to get back to work. Any service issues were identified, explained and did not contain any surprises. Also, great communication in both sales and service department.
Luis Pacora
3 de dic. de 2015
Daniella is the best salesperson ever ! she helped us to find a car , She worked so hard to get our car,because we had a short budget . She is the best and great person.
scahill89
2 de dic. de 2015
Barry Pasqualini has proven himself to be an honest and reliable salesman. I first met him about three years ago when I was looking to lease my first car independently. He appropriately recommended me for a Ford Fiesta, a wonderful choice for a graduate student on a budget. Occasionally throughout the three-year lease, he would follow up with me to make sure that everything was alright with the car--even well after the initial sale. When my lease was nearing its end, he called me into a meeting to discuss my options. I was pleasantly surprised with how well he remembered me AND my needs for a car. He hand picked a few cars off the lot before I even stepped into his office--making my decision for my second lease hassle-free. Though he encouraged me to look at other dealerships before making my final choice on my current Ford Focus Titanium, the decision to stay with Ford for a second lease term was a no-brainer. Nowhere else would I get the kind of customer service that this dealership has given to me over the last few years. Barry, in particular, has been so helpful in answering all of my questions and making my transition into a new car stress-free. In the unexpected absence of the technology specialist, Barry sat with me for nearly an hour to walk me through all of the tech features of the car, which showed that he was willing to above and beyond his job description. His tutorial demonstrated that he has an exceptional understanding of the features of both SYNC and MyFordTouch systems. Moreover, he made sure that I met the owner of the dealership, further emphasizing how much he cares about his customers and their connections to the ALL of staff. It is easy to second-guess a large purchase, but after working with Barry I have no doubts that I made the right decision.
Nevy
1 de dic. de 2015
I am extremely happy with my new purchase! Thank you to Barry P., the agent that provided excellent assistance in the buying process!
Nevy
1 de dic. de 2015
Thank you to Barry for making the purchase experience smooth and easy. Barry was very helpful throughout the whole process i love my new purchase!
Martha L
30 de nov. de 2015
We are on our third car from this dealer. Always a pleasant experience with the sales staff - Tony and Marco. We have the car serviced there as well - it is not difficult to get an appointment, the car is ready on time, they provide rides if you can't wait. They are professional and happy to help you. I would highly recommend.
jefferson.sharpe
30 de nov. de 2015
I used Michael Mykytey .. He was very helpful and easy to get hold of for questions .. overall good very professional I didnt feel pushed in once direction or another ..
Sheresky76
29 de nov. de 2015
Michael Mykytey has assisted us twice in leasing our Ford Escapes and his performance as a salesperson was flawless...and fun! Could not ask for more! Love the dealership just as much.
Skins101
29 de nov. de 2015
thank you for making our visit so easy and pleasant. The team was above and beyond in terms of courtesy, professionalism and experience level. Will definitely come again.
Dave M
25 de nov. de 2015
My wife and I were very happy with everyone we met there. You can tell the employees emphasize customer service from the moment you walk in. PJ, our sales rep , was outstanding. Would definitely recommend you go to this dealership if you are in the market for a Ford ( or Lincoln- which we test drived also)
awilda11142015
17 de nov. de 2015
On Saturday 11/14/15 I had an appointment with Barry Pasqualini to pick up my new ford focus 2014, needless to say that the service was awesome and Barry is a charm, he is an original. He took care of me better than the Queen Elisabeth. Now I know what it feels like being Royalty.I will forever praise god for bringing Barry into my life even if it was for a short moment, to introduce my ford focus, he took time to go over every button and every thing in the car, major upgrade from a 2000 Jimmy GMC Jeep, am so excited and in love with my new car.Highly recommended for sure, I am telling everyone that is looking for a car to go to the Ford Lincoln Dealership in Stamford CT Magee Ave and speak to Barry Pasqualini.He is an awesome guy truly.......Thank you Barry for taking good care of me.
hlinman
2 de nov. de 2015
I just traded in my 2009 Expedition, for a BRAND NEW Expedition! My Sales Consultant was Michael Mykytey, this is not my first time working with Michael, or Dominic (the owner).. They are both amazing, and a pleasure to do business with! Michael listened to my needs and expectations and delivered my beautiful new SUV!! If you're looking for a more than a fair trade in for your current vehicle, go see Michael.
ggmowgli123
1 de nov. de 2015
I want to thank Lena for assisting me through this whole process in getting my new car! You are the best! I love my new car! -Kayla
mloyal
30 de oct. de 2015
My dealer experience at Stamford Ford was excellant - especially regarding my salesman Barry Pasqualini (and) Dan Sexton. I would recommend this dealership (and) this vehicle (2016 Ford Fusion) to my friends ~
Meyler1873
30 de oct. de 2015
I have leased the last 5 cars with Lena Spagnuolo at Stamford Ford Lincoln. Such an amazing car buying/leasing experience! I would recommend this dealership to anyone looking for a Ford, The team works so well together it is very seamless. We got there for our appointment and Lena already knew exactly what we wanted and we could not have been happier. 2 days later on the day of pick-up we went on to work with Bob in Finance and he was very organized and explained everything so we were in and out of there in no time at all. Then we went and met with Dan and he showed us all the ins and outs of the new audio system which is great very user friendly. I would recommend if you are looking for a ford or Lincoln here is where I would be going. Thanks again :) The Eyler's
Raf A
23 de oct. de 2015
Marco Salazar provided exceptional help and service replying to my numerous e-mails and questions even at 8:30pm at night! I would not hesitate to recommend this highly knowledgeable and dedicated professional to any of my friends or family in the market for a new or used Ford. I have been to this dealer in years past and was not always overly impressed but this time I can honestly say next time Marco will be the first salesman I will call when my new lease is up.
SamM
23 de oct. de 2015
I have leased cars for the past 8 years with Ford Lincoln. The team at Ford Lincoln made my recent lease purchase the best experience I've ever had. With only telling my sales associate Lena Spagnuolo a few details I would like with my next purchase, she returned with excellent vehicles to choose from and I absolutely fell in love. It was like she knew exactly the perfect vehicle for me and that is exactly what I got! She is such a sweet woman and she took the time to help me understand and talk me through things that made this process so much better. Tony Siciliano also helped with the finance part of the purchase and he made the process great too. Never before was I really shown the new technology in a vehicle I purchased or how to use it and I received that from Dan Sexton the same day as my purchase! He showed me awesome features with the vehicle that I would never know about, showing me tips and tricks with the interior of the car, and made it an enjoyable experience as well. Thank you also to Dominic Franchella because without him this wouldn't be possible! I highly recommend Ford Lincoln to everyone, very happy with my purchase!
BIGBADB
18 de oct. de 2015
I have visited many dealers in the past and no matter how much money I was willing to put down, I got the run around and ended up empty handed. When I met Barry and he said that he would come through no matter what he surely did, he promised me approval and within a week Barry and his finance guy Andres had a deal do me, unbelievable!!!!! I wish I went to ford 2 years ago and saved $900 plus dollars a month on rentals, I am recommending Barry to all of my friends.
Kim D.
13 de oct. de 2015
Richard Spelling and the Stamford Ford Lincoln team were SO fantastic to work with. From the minute I walked in to the minute I drove away with my new car - and to the minute I received a call on Monday (bought my car on Saturday) to see how I liked my car - wow! No pressure, everyone was extremely friendly and very knowledgeable - such an amazing car buying experience! I would recommend this dealership to anyone looking for a Ford, Lincoln or used cars. They really love what they do, not only for the sales part of the business, but for the customer service and service part as well. Tremendous service and smiles - from test driving to signing purchase papers to driving away! This is how buying a car should be. Thank you Richard - you are the best! Thank you Dan Sexton for helping me learn all the new and fancy technical components in my car! Thank you Andres Cadena and Stamford Ford Lincoln for making my dream car a reality. And, Vincent - last but not least....you are learning from the best! It was great to have you as a part of my car buying experience - thank you!
Happybuyer10/9/15
9 de oct. de 2015
I took my brother to buy a used Car from this dealership. Our experience was great again as I have bought another car couple months ago with the same sale associate. Clay is one of the most respectful, caring and efficient sales person i have meet. From the first test drive to the signing of the purchase contract, we felt that Clay was our guide and support throughout the whole process. After this wonderful experience with Clay, i will definitely recommend all my family members and friends to this car dealer.
CelesteandMartin
6 de oct. de 2015
Car buying at Stamford Ford Lincoln is a pleasure. Everyone involved in our experience was absolutely WONDERFUL. I can't say enough good things about Daniela Subauste in Sales, Chris Febbraio in Management and Andre Cadena in Finance. It doesn't get any better than this -- congenial, professional, knowledgeable and efficient. AMAZING CUSTOMER SERVICE!
gregled7619
5 de oct. de 2015
Easy process, no pressure. We worked with Barry Pasqualini who could not have made the process any easier. Highly recommend Barry and Stamford Ford Lincoln.
Martha
2 de oct. de 2015
This is the second car I've bought/leased from this dealership. The salesman Brendy was very knowledgeable, professional and courteous, as were the finance and tech support men. I always had my previous car serviced at this dealership and will continue to do so with my new car. Never a complaint! It is a pleasure to deal with the staff of this dealership.
Holly
30 de sep. de 2015
Clay Morsey was great to deal with. We were very specific about what we wanted and he just made it happen. Looking forward to the great service we will receive on our new car!
sarina123
29 de sep. de 2015
I had a very pleasant experience at Stamford Ford Lincoln.I was very pleased with Michael Mykytey as a sales person and he went over and above to help us with everything to make it a pleasurable experience. I will definitely purchase other cars from him.
stamfordcustomer
26 de sep. de 2015
Quick background on me: I am a consumer who does her research and sticks to a budget. If the numbers don't work or I don't like the person who is helping me at the dealership, I leave, never go back and tell all of my friends & family to not use that dealership.Now for my recent experience at Stamford Ford:I recently traded in a lease and was on the fence about what to get next so I began researching things online. I had questions but was not able to get to the dealership and reached out to the consultant who helped me a couple of years ago - Marco Salazar.Marco listened to what I wanted vs needed, answered my questions and most important gave me options based on my wants/needs/budget. After a few emails and a couple of calls, I made my choice and drove home in my new Explorer XLT.Most of my friends think I am crazy for closing a deal on a new car over phone & email w/o test driving it or at least sitting in it. I tell them they have clearly not found a dealership who they trust and suggest they visit Stamford Ford and talk to Marco!
Pamela S/G an Escape artist
23 de sep. de 2015
My salesman, Mike Mykytey, listened to my needs for a car; helped me find the right one; answered every slight question I had about operation. I drove my car home the next day. Everyone was extremely helpful and nice, Mike even had a technology specialist give me individual instructions on using the GPS and entertainment systems! Overall a very pleasant experience....all done in extremely hot weather!
Lenore Scotson
18 de sep. de 2015
I just purchased my second car from Mike Mykytey..I traveled to Stamford Ford from the Hudson valley , just to purchase my cars from Mike. My first thought today, as I was driving my new car home was what a great experience I just had. I felt good about the final price..I didn't feel as if I had been taken advantage of...Mike is extremely patient, and extremely knowledgeable. He "bent over backward" to make sure I was happy...He coordinated the professionals ie.pre owned cars and financing and tech so that everything went smoothly. I can't say enough good things about Mike and Stamford Ford..I will continue to rely on Stamford Ford for as long as I am able to drive a car..Thank you!!
mike at wineshop
16 de sep. de 2015
Contacted Barry Pascqualini at Samford Ford on 9-10-15 on 9-16-15 picked up my 2015 Ford Focus. The exp couldn't have been easier or more pleasant.
mechanically inclined
15 de sep. de 2015
we found a f-150 online went in to look at the vehicle. a friend recommended Barry Pasqualini. Barry was very friendly put a plate on the vehicle and said take it for a ride, so we did. we struck a deal. looking closer at the vehicle we noticed scratches on the vehicle and an area where a magnetic sign may have been placed by the previous owner. It also appeared as though the truck was driven down a dirt road with the brush touching the vehicle and scratching the clear coat. We asked Barry about having the dealership get rid of the scratches before we picked up the truck. He said he will inform the prep guys but also stated that they are not a detail shop. when we went to pick up the truck he had the truck taken to a detail shop and the polished the tailgate... nothing done on the side of the vehicle. i guess he was to busy to listen to what we were talking about even though he clearly identified the issue we were talking about and had the tailgate polished. We never talked about any issue with the tailgate. i told him i was a maintenance freak and concerned with maintenance yet he waas all excited about syncing in my phone. something i didnt want to do. i asked aboutt the spare tire and he never even showed me where to access the spare tire. a little to busy for some of us...
MBC444
7 de sep. de 2015
Marco Salazar is the best salesman I have had the pleasure dealing with. I found him to be honest, friendly and helpful. I would highly recommend him. The Stamford Ford Lincoln dealership has a very relaxed no pressure feel to it. I should mention that I am enjoying my new used car. This is what a car buying experience should be like everywhere.
aw1234
31 de ago. de 2015
Richard Spelling was excellent. He was very prompt answering all of my questions and came through on everything he committed to. I was very comfortable buying from Richard
kathy zinsser
28 de ago. de 2015
We are very happy to buy a car there this is our 4th or 5th car that we purchase from Stamford Ford so they MUST be doing something very right for us to keep on coming back My daughter purchase a car there also and I tell my friend to go there
Erin
28 de ago. de 2015
I bought a certified used Ford Fusion here 2 years ago and haven't gone anywhere else since! The sales and haven't gone anywhere else since! The sales department was informative and worked with me to make sure I drove off with exactly what I wanted. Then the service department always took care of me. They truly are fantastic at what they do and genuinely. Are about giving their customers the support they need. I won't go anywhere else! I even decided to upgrade my used car to a brand new one today! Give them your business and you won't be disappointed. Ask for Mike Mykytey for sales and Scott or Peter for service! They're the best! The staff is welcoming and accommodating. They care about their customers and you really feel welcome anytime you come in! It feels like it's a "mom and pop" retail store. They remember your name and are always happy to see you!
emrosa
27 de ago. de 2015
I bought a certified used Ford Fusion here 2 years ago and haven't gone anywhere else since! The sales department was informative and worked with me to make sure I drove off with exactly what I wanted. Then the service department always took care of me. They truly are fantastic at what they do and genuinely. Are about giving their customers the support they need. I won't go anywhere else! I even decided to upgrade my used car to a brand new one today! Give them your business and you won't be disappointed. Ask for Mike Mykytey for sales and Scott or Peter for service! They're the best!
JoAnn M.
24 de ago. de 2015
Toward the end of my first leased car, I experienced a tremendous amount of frustration from my current company as well as other dealerships in the area. My son told me about the Ford Fusion, so I decided to go take a look at it and I was pleasantly surprised with the gracious service and pleasant experience. The whole staff at Stamford Ford could not be more helpful and accommodating and I have not had to use their Service Department yet but have heard from other Ford owners that their experience with the Service Department is outstanding as well. I have to say that I would definitely recommend checking out this dealership.
Beth D.
22 de ago. de 2015
I've used Stamford Ford for service the past 3 years, and they're great. We just traded in 2 older explorers toward the purchase of 1 new one, and overall it was a great experience. Very fair trade in values, and our Salesperson, Barry Pasqualini was a pleasure to work with. Highly recommend, and won't hesitate to go back for our next purchase.
Beth D.
22 de ago. de 2015
I've been a fan of Stamford Ford's Service department for the last three years. We had 2 older Explorers that we wanted to trade in towards the purchase of 1 new one, and they were happy to assist. The trade-in values they gave us were very fair, and the overall selling and delivery process with our Salesperson, Barry Pasqualini, was excellent. Won't hesitate to go back again in the future.
Mark B.
21 de ago. de 2015
I have bought cars from Stamford Lincoln Mercury in the past and the experience was always exceptional. However, after buying an Explorer recently I had the opportunity not only to see but experience the efforts and improvements that have been made by its owner, Dominic Franchella.From the look and feel of the dealership to the professionalism of every employee this dealer raises the bar and sets new standards in the car buying experience. Many thanks especially to Miles and Tony for making the process so easy for me and so enjoyable for my wife and children.Mark B.
Escape
18 de ago. de 2015
Very pleasant and no pressure in making a decision, My car died unexpectedly in another state and Stamford Ford had it towed to Stamford and assessed. They also stayed open late for testing driving, working around my schedule. The next day after the assessment, i decided to purchase a new Escape. Everyone was very professional and I never felt any pressure to make a quick decision. Great service!
FlyingTonka
17 de ago. de 2015
I went to "just look" at a 2015 Ford Explorer Sport. I was assisted by Richard Spelling who gave me unbiased advice without pressure (which is refreshing at any car dealership).Once i had decided to purchase the vehicle, Richard ensured that any / every imperfection would be taken care of, any optional extra would be installed and all at a very reasonable rate. I generally cannot get enthusiastic about a car, but, with Richard and Andres, the process was quick, painless and easy. The car? I got exactly what i wanted, when i wanted it and for a very reasonable price. I am very happy and would certainly reccomend them.
frogpond33
16 de ago. de 2015
the dealership was very responsive Went in on Tuesday had the car on Thursday No hassle no problemBarry couldn't have been any more pleasant to work with Love my car
BrookeG
14 de ago. de 2015
I just leased a Ford Edge from this dealership and the whole process was quick, easy, and accommodating. Brendy was very helpful with all my needs, and assisted with all my questions and concerns. I ended up leasing the Ford Edge because of his help with locating a car that fit all of my standards/needs. On the day of pickup, Brendy was organized and had everything ready. It was a quick process. Dan showed me all the functions within the vehicle, as well as set everything up with me. Overall, great experience and I recommend this dealership 100%
RudyT
7 de ago. de 2015
Every part of the sales and service experience is quick, easy, and accommodating. Scott in service will resolve all your issues and explain everything in detail. Marco is sales will work on your behalf to get what you want done at your pace. Best Ford experience I've had in last 20 years.
herbie found his truck
5 de ago. de 2015
My name is herbie pacheco . in short i have been looking for a truck for a while, without any success. I have gone to several dealerships unsuccessfully and ready to give up on the idea all together.until a good friend of mine invited met tag along with him to stamford ford lincoln, he introduced me to Lena Spagnuolo a sales consultant. because of her, my experience was wonderful. she was very helpful to all my needs and helped with any question or doubts. I ultimately purchased a 2015 F-150 as a result of all her help, on the day of pickup Eddie from parts,Dan who showed me all the functions and andre handled the financial part. all of these individuals were a extremely knowledgeable and helpful in making my purchase a very easy one. I also had the pleasure of meeting Dominic Frachella, the Dealer principal who was extremely nice. I had a great experience and all the parties involved made my visit exceptional I GIVE THE DEALERSHIP A 100, I AM COMPLETELY SATISFIED WITH THE EXPERIENCE, I will recommend this Dealership to all my family and friends,Lene u r the best.
BRIANA59
5 de ago. de 2015
My name is herbie pacheco, in short i have been looking for a truck for a while with no success,I have gone to several dealerships unsuccessessfully and ready to give up on the idea all together until a friend of mine invited me to tag along with him to stamford ford lincoln, he introduced me to Lena Spagnuolo a sale consultant. because of her my experience was wonderful. she was very helpful to all my needs and helped with any question or douhts. I ultimately purchased a 2015 F-150 as a result of all her help. on the day of pickup EDDIE from parts,DAN showed me the functions and ANDRE handled the financial part . all of these individuals were extremely knowledgeable and helpful in making my purchase a very easy one. i also had the pleasure of meeting DOMINIC FRACHELLA, the dealer principal who was extremely nice. great experience thank you LENA will recommend to family and friends,rate dealership a 100 thank you again I'm completely satisfied yes i am.
Cargirl.Anna1979
5 de ago. de 2015
I am very glad to writing the review about the Stamford Ford Lincoln experience. The team work was great but the salesmam did the magic work. He is the best. His name is Michael Mykytey. My dream come thru thanks to him and peole work with. Everything go smooth. Very helpful, giving good advised and hard working from beginning until finish transaction. Thank you again. Please to business with you guys. Anna P.
Ford Fusion Buyer
3 de ago. de 2015
Great dealership. Sales team is extremely helpful and knowledgeable and work great togeter. Danielle and Juan couldnt be more helpful and friendly.
Rebeca and Lee D.
2 de ago. de 2015
We are repeat customers and could not be happier with the wonderful cars we have purchased and the level of customer service we have always received at this dealership. In the past we had worked with Chris Febbraio who is always wonderful, but this year we got to meet Michael Mykytey who sold us our new car and Dan Sexton who walked us through all the new technology. Stamford Ford Lincoln is first rate and their sales consultants and technology specialist could not be more knowledgeable, friendly and helpful. We highly recommend Stamford Ford Lincoln to anyone looking for a new or almost new car. You will leave with a great car at a fair price and the best possible impression of a well-run business. Thank you Chris, Michael and Dan!!!
Nygel123
2 de ago. de 2015
They made a comfortable environment to make decisions without feeling pressure. They worked well with my schedule and made sure everything that I didn't like was corrected. They were honest and considerate and still continue to follow up and check on my status with the car.
new_leaser_CT
2 de ago. de 2015
I leased a Ford Fusion and I felt important and considered at every step of the process, from the initial discussion of which vehicle until the final signing of the lease.
D Beglin
1 de ago. de 2015
I am fairly new to this dealership and I must say my recent experience in the last 48 hours has been fantastic. Not only did they attend to a problem I had with an existing vehicle with remarkable professionalism -- and this is a vehicle that I did not actually buy from them -- but they stepped it up by providing me the opportunity to upgrade my vehicle in a most seamless transaction. I wish my every day life negotiations could be handled this effortlessly! My experience with the service team, the finance rep, the parts department and my sales rep, Brendy, have just been excellent. And I have NEVER seen such a hands Owner as Dominick. In this day and age this is most refreshing as this is the first dealership I have seen that treated everyone as a valued customer. Kudos to all.
Sezgin Baskurt
31 de jul. de 2015
It was a great car shopping experience for me, location is good, people are friendly and they do their best to provide %100 customer satisfaction.
Sezgin2015
31 de jul. de 2015
It was a great car shopping experience for me, location is good, people are friendly and they do their best to provide %100 customer satisfaction.
bob ben
31 de jul. de 2015
I have bought numerous cars at this dealership- everything from sales to service is exceptional. equal treatment when I bought a new or used car. the cost of the car did not diminish the quality of srvice
jane
22 de jul. de 2015
Leasing a new Ford Escape that had all of the features I wanted was extremely easy with Miles Mobius helping locate the car and explaining everything. I had never leased a car before and am enjoying this car tremendously. Dan Sexton spent time reviewing and setting up all of the electronic and navigation features which saved me tons of time.
HAndrew
22 de jul. de 2015
I literally bought a car in half hour here on the 4th of July. Richard Spelling was terrific, and I knew I was in good hands based on other customer reviews. I am very happy with my purchase, and would highly recommend this team.
Louise J
22 de jul. de 2015
It was time for a new lease and after doing some research, I reached out to Stamford Ford via the internet. I received a return email and a follow-up phone call within the hour. I made an appointment to meet with Barry Pasqualini later that afternoon. We chatted about the kind of car that would suit my needs and I test drove a Ford Fusion. Barry was professional, knowledgeable, friendly and not overbearing or pushy. I decided to lease the Ford Fusion and even though I had some timing issues with returning my previous lease (another dealer) Barry was very accommodating in working with my schedule. I picked up my new car yesterday and was very happy with the entire process. I would definitely recommend Stamford Ford to anyone looking for a new or used vehicle. And when my new lease is up, I know where I'll go for my next car. Louise J
johnmac007
20 de jul. de 2015
The team I worked with at Stamford Ford Lincoln (Richard, Dan) was courteous, knowledgeable and patient. They answered all my questions fully and spent significant time with me getting me to know and appreciate the cars I was interested in. I was also offered an overnight loaner so I could further familiarize myself with the car and get more comfortable with my decision. In the end, it was a pleasant experience and I feel very happy about my new Ford Fusion Energi.
handsome
19 de jul. de 2015
We always buy our cars from Stamford Ford Lincoln because of the great selection and culture of service & honesty. This time we bought a F-150 and traded in our Explorer 2004 at the same time. Michael Mykytey provided great and speedy assistance, a great buying experience.
leopolly2015
15 de jul. de 2015
Their Customer service is spectacular, My wife and I are very happy that we chose Stamford Ford Dealer as our Pre Owned car purchase. Everything worked out very smooth, We highly recommend this dealer to others. It was beyond our expectations.We are enjoying our car and will do business again in the future.Thank You So Much...Leandro & Pollyana.
jskill
9 de jul. de 2015
I bought a used Subaru from this Ford/Lincoln dealership and worked with Barry Pasqualini. Barry was very professional and accommodating. I decided to purchase this car from out of state (NY); Barry was very helpful throughout the whole process and was quite flexible in his schedule. I felt comfortable and respected throughout my deal. Never felt rushed or deceived. I had the sense from the whole dealership of the professionalism of all employees. I visited a lot of dealerships in new york and some in connecticut; this one really stands out. I wouldn't hesitate to recommend looking for and purchasing a vehicle here to any my family or friends
Crute265
5 de jul. de 2015
GREAT CUSTOMER SERVICE. EVERYTHING WAS PUT TOGETHER IN A TIMELY MANNER. RESPECTFUL & HELPFUL STAFF... ALSO I'M A FIRST TIME GOOD OWNER!!! WE ARE REALLY ENJOYING THE PRODUCT. I WILL RETURN IN THE FUTURE FOR BUSINESS!!!
LoveMyFords
2 de jul. de 2015
Through the last 35 years of driving, I have purchased numerous vehicles. I have never been a fan of any of the car dealers I have purchased from until now. This dealership was right on the mark from when they first responded to my email requesting to be contacted. My sales man, Berry Padqualini, responded to every single question I had promptly. He set up an appointment that was best for me. Upon my arrival for my appointment, I was greeted warmly. Even though Barry was dealing with three other customers, I was never left to feel neglected or ignored. I was given the opportunity to drive the vehicle I was interested in by myself without salesmen "chatter". They allowed me to take the vehicle as long as I wanted and go through it completely. When I got back to the dealership, I really wanted to play hardball with then, but Berry was so professional and polite, plus I fell in love with the vehicle, that I just couldn't. You are always told not to show your hand when dealing with salesman, but everything just seemed so right, that I could not hold back. The vehicle was at the right price, it was right for me, Tony in fiance made that part less stressful, and they provided me with the total history of the vehicle.. I have never recommended a dealer or salesman in my life, but I will recommend Stamford Ford/Lincoln. It was well worth the 35 minute drive. Sappy, but I fell in love with my 2011 Ford Explorer XLT as soon as I sat in it. Will buy from them again, but unfortunately it wont be soon enough.
Koz
1 de jul. de 2015
This is a great place experience a car purchase. Our salesman Mike Mykytey is on top of his game; proactive and pleasure to work with, good guy. We where looking at a used Ford Edge we saw on line for my daughter and called to discuss with Stamford Ford/Lincoln....from over 3hrs away. Mike ran through the particulars then asked I if had an IPhone, I do. He called back and "face timed" with us doing a live walk through of the car, the two way interaction was great...when we arrived this morning for a test drive the car was detailed looking like new out front and ready. Mike joined us for a test drive as he went through the details of the various features, new them all. We had a few concerns, nothing major, which were addressed on the spot. We bought the car, great value as we have been shopping around for a few weeks and....they did a complete service on it before drove off today, same day.....Mike completed all the needed paperwork very quickly including the out of state registration (NY), also sync'd the phone to car for us. Nice comfortable facility as well. We will definitely drive 3hrs one way again with our next auto purchase to Stamford Ford/Lincoln.
LincolnLover
1 de jul. de 2015
The people that worked with me were great! They helped me find a car that fit my criteria! I love my Lincoln MKC! The car was perfect and I enjoyed the whole process.
Wayne Q
1 de jul. de 2015
I received excellent care while I waited for my vehicle to be repaired. Peter Bloom explained in details what was wrong and general how long it would take. Comfortable environment.
RKSSMammadovs
28 de jun. de 2015
Excellent service, very helpful stuff. Pleasure to shop from Ford Lincoln Stamford. I'm personally recommend Michael Mykytey (sales consultant). I'm buying cars from same dealer over and over. I like atmosphere and Friendly approach. Thanks to Ford Lincoln of Stamford
pickwickjim
27 de jun. de 2015
Salesperson and owner were very helpful and professional.The salesperson showed us in depth how to utilize all the features in the new Ford Fusion.
Johnna
24 de jun. de 2015
Really great experience overall. Richard Spelling was very helpful, professional, friendly, and knowledgeable and made our shopping experience very positive! Would highly recommend the services provided.
explorersport
24 de jun. de 2015
Barry, Dan and Anthony were very professional and easy to deal with for this transaction.I was given a clear outline of my options and pricing and there was no surprise involved at any time.We will purchase future vehicles from this group and this dealership....Ken Dardis
espahn
22 de jun. de 2015
Richard Spelling was very attentive to my desires and showed me a wide range of vehicles, new and used. When we settled on a model, he managed a very competitive price. His follow-up was excellent, not pushy but clearly maintaining contact. He picked me up at the return of the rental car, and has followed up with seeing that I was satisfied during the first month of ownership.
ngz11
21 de jun. de 2015
Terrific experience. Richard Spelling was highly professional and pleasant to deal with, and provided top notch service all around. Great dealership, but Richard was the reason I bought the car here.
bru
20 de jun. de 2015
When I walked through the door at Stamford Ford Lincoln I had no idea I'd be walking out of there pre approved for a brand new Edge. With the combined efforts of Chris, Barry and Tony, they got me into a car that beat any expectation I could ever have. Chris and Tony got the ball rolling with the financing and then Barry took it from there. The whole process was effortless on my part. Everyone I dealt with there including Dan, who walked me through all the wonderful features my new car has, were awesome. Even though I'm driving a brand new car, I'm looking forward to my next experience there. I think I'm a lifer. Thanks guys and Thank you Stamford Ford Lincoln!
Lisa Miller
19 de jun. de 2015
My husband and I have purchased/leased many cars over the years and found sales staff to have no customer service until I was lucky enough meet Juan Calderon, I was buying a preowned Ford Transit. So this was a smaller transaction. Juan communicated with me through the whole process from the first call to a follow up call after I had the transit. His personalized service has wonderful. So stop in and ask for Juan, he's the one one running!
michele125
18 de jun. de 2015
I found the truck I was looking for online and contacted Barry at the dealership. I spoke with him about the vehicle and decided to buy it over the phone. Barry made the process super fast and simple...within 24 hours we drove away with the truck. Everyone at the dealership was very friendly and I couldn't have asked for a better experience!
carguy123
18 de jun. de 2015
Went in looking for a car and Barry was more then helpful with helping us find the right one. I would recommend this dealership to anyone looking for a ford
csleeper
17 de jun. de 2015
I am an 87 year old grandmother. I have always driven Fords. I went into the dealership and was treated like royalty. I drove an Escape and set about negotiating a three lease. On the phone that night, my son-in-law questioned why was lease so expensive compared to a similar lease for a Honda CRV he just purchased. We both went back to the dealer to go over the numbers. It seems in Connecticut the personal property tax is included in the lease. He is from Westchester. Bottom line, the monthly lease price was superior! He has told all my eight children that Grandma is still on top of her game. Did I say I was treated like royalty? Clay, my salesperson, could not have been more accommodating. They even arranged for me to come back to the dealership a few times and learn how to use all the fancy features of the car. (I haven't owned a new car in 11 years.)
Ford, nice
15 de jun. de 2015
It was a pleasure working with Stamford Ford and Brendy. I was attended to the moment I walked in the door. I was never pressured. I was given several different finance options to fit my budget. They all worked with me and were very pleasant. I would recommend the dealership and Brendy to anyone looking for a new car. He was great. The showroom meticulously clean and very inviting. Thank you!
alicorbs
14 de jun. de 2015
The entire staff was helpful from the moment I entered the showroom. My sales rep, Lena, was top notch. I was impressed that on her day off, I had another sales rep helping me. I would highly recommend this dealership.I bought Thule accessories (cargo carrier and bike rack) The service department installed all before I picked up my Edge and Lena helped go through the entire car and Thule system with me.
JonnyD123
13 de jun. de 2015
My experience at Stamford Ford Lincoln was seamless and stress free! They really know what they are doing and are thinking in the best interest of the consumer at all times. They had my perfect vehicle and within a couple days of spotting it online, I was driving it home! I worked with Barry and he made my car buying experience very comfortable and easy. I highly recommend this dealership, especially if it's your first time buying a car like me.
dixtel
12 de jun. de 2015
We were referred to Barry by a friend who had an outstanding experience at Stamford Ford Lincoln. It was amazing! We walked the lot on Saturday and saw a Mazda that had been taken in trade. Barry got the keys, we went for a test drive. The car is immaculate - looks brand new, and is a great value. Barry made it so easy and painless! He worked up some numbers, took care of all the "behind the scenes" stuff, turned us over to Andres to sign papers, transferred our plates and put us in the capable and delightful care of Dan - technology specialist extraordinaire! Even though it was a Mazda and this is a Ford/Lincoln dealership, Dan made sure all of our questions were answered and we knew how to work all of the important stuff. When I drove off the lot, my phone was even in sync with the new car! All of this magic took place in less than a week. If you have ever wondered what became of excellent customer service (or, if you're too young to remember it, what it used to look like!) it's worth the drive over to Stamford Ford Lincoln. The experience will exceed expectations.
Sasi
9 de jun. de 2015
Really impressed with Ford Stamford,recently me and my friend brought preowned cars from them and they are really helpful in each and every aspect,before checking here we have been to couple of other dealers in stamford/norwalk but we can say these guys are the best in Service and Reception.Had a wonderful experience with PJ and his Manager Neil,Thanks for all your support and help,Wish to continue your Service as long as we are around.
shinester
9 de jun. de 2015
As always, Miles, Lena and the entire staff made my transaction seamless and flawless. I will continue to travel from Staten Island to Stamford to lease my vehicles.
JOAN
8 de jun. de 2015
My husband and I had the best experience with Lena S. At Stamfrord Ford. Every person we dealt with was very professional. She answered all our questions in a very friendly professional manner. We waited for Lena because she helped my husband purchase his SUV and he was very pleased.Tony S. In finance was extremely helpful and explained everything patiently and efficiently. We did not feel rushed and I was able to ask question if I wasn't clear on something. I THINK NOT RUSHING YOUR CUSTOMER IS VERY IMPORTANT (AS LEANA WAS EXTREMELY HELPFUL AND VERY PLEASANT-WHICH MAKES FOR A GOOD VISIT) DURING OUR DECISION MAKING. I drove the Buick also before I made my final decision which she suggested so that made me feel COMFORTABLE.Dan went over everything in the car and not rushing which as I said above is very important. He was very patient and went over all the different functions.. I was very interested in the GPS and now I have a clearer understanding of it. He said I can call and come back for another visit with other questions which I probably will probably do someday.I would recommend Stamford Ford Lincoln highly.
markrat
6 de jun. de 2015
Asked Marco Salazar in Sales to help me transition a lease into a new Ford Edge. He sourced the vehicle in an extremely short space of time, took care of the insurance transfer and the financing details in a highly professional and efficient manner. Was particularly impressed by the team effort when I went to pick up the car Marco in tandem with the financing specialist and the technology person who took me through the upgraded features and got it all setup in a short space of time.Thoroughly impressed and would recommend this dealership without hesitation.
timothyblewis
6 de jun. de 2015
Stamford Ford Lincoln continues to excel in all facets of the car-buying experience. I traded in my 2012 Taurus SHO for a 2015 and I LOVE IT! The process from start to finish was flawless. I've purchased many cars from this dealer in the last 9 years for both business and personal and they are far and away the best dealership around. I have relations with a lot of the dealerships in the Stamford-Greenwich area and Stamford Ford Lincoln excels above all of them, even the higher end luxury brands like Mercedes, Audi, and Land Rover. I got a great deal on both my trade-in and new lease. The car was ready quickly. Dominic and his team(Lena, Gus, Andres, Dan) are all great people to work with. They took the time to answer all questions and explain things to my complete satisfaction. I can't think of any reason to go anywhere else for great vehicles, sold and serviced by the best in the business!
CarolNY
2 de jun. de 2015
From the initial on-line contact made with PJ Uva, to the closing of our purchase, a pleasant, hassle-free experience. Dealership exudes professionalism, respect and genuine hospitality. Highly recommend this dealership for new or pre-owned vehicles.
Giandurcojr
30 de may. de 2015
Barry Pasqualini is a great salesman and extremely knowledgeable and helpful. Great Dealership, Great Team and wonderful experience. Was completely impressed with their ability to make the deal happen. Great to work with and very helpful. The entire team from start to finished made me feel at home and very comfortable throughout the whole process. I highly recommend this dealership!
jadziathomas
28 de may. de 2015
I could not wait to go online and write my review of the fabulous team who dealt with me in the purchase of my Ford Fusion. Richard Spelling was ever the professional, yet his charming manner and British accent made him seem more like I was chatting with a friend. At no point did I feel any pressure. Andres Cadena smoothly and exactly presented all of the business details to my complete satisfaction and understanding. Dan Sexton did a masterful job explaining the technology, which I can really appreciate, not being a very tech savvy person myself. I have to say to Dominic Francella, you have a winning team as far my husband and I are concerned.
chef g
26 de may. de 2015
Richard was great to work with. Very personable, informative and relaxed. Very great experience all around. Never had the feeling I was walking in to a sales pitch.
Dillon Family
19 de may. de 2015
I recently purchased a Ford Expedition from Stamford Ford. The entire operation is top notch from every perspective of the dealership. Michal Mykytey was a true professional in his approach and demeanor regarding the sale of the vehicle and was supported in an exceptional manner by Neil Avellino, Andres Cadena and Dan Sexton to complete the sale and make both my family and myself completely confident and comfortable in the decision to purchase the SUV. There was never any pressure or complications in the process. The entire operation was transparent and reliable in their commitment to make the sale, deliver the SUV and handle the administrative tasks in a timely and professional manner. These guys are truly professional in their approach to the business. I am positive that I will take the hour long drive back to Stamford Ford to purchase my next vehicle as well.
Sox Fan
13 de may. de 2015
Our Lincoln MKZ broke down while traveling through CT. We found this dealer online and asked to be towed there. Thankfully they had late hours when everyone else was closing. Chris greeted us and reassured us that their service department would find the problem and fix what a previous service center had not been able to repair. We went home to NJ in a rental car. Early the next morning, Sergio called us and reviewed the issues leading up to the breakdown. Within a few hours, Sergio called back with a diagnosis and verified that we wanted the repair done. He advised that it would take a day to get the part. The next day he called again to say the car was done and ready to go. We went back on the weekend to pick it up. Chris saw us and remembered our problem and helped us with the check-out process. When the car was brought around, it was even washed. We made the trip home without any more problems. They communicated well, diagnosed and fixed the car accurately and quickly, and provided friendly service when we weren't even local customers. This dealer is worthy of a "Best of CT" award.
Capcm27
10 de may. de 2015
Exceptional service getting new car lease!!! Not only professional but very calm and nice with helping and test driving more than one car. Day of pick up was very easy and everyone helpful to learn new car.
Curtis
9 de may. de 2015
Over all great experience. I was greeted by the owner and he introduced me to Michael Mykytey. Lovely young man who couldn't have been nicer or more helpful. Great buying experience My son and I spotted a used Nissan Xterra, it was in excellent condition and priced fairly. The deal was made quickly and smoothly. Very fair organization, and I will do business here again.Curtis
carguy
8 de may. de 2015
I honestly contacted this dealership because I was interested in the specific pre-owned vehicle I bought, as opposed to the dealer's reputation. With that said, this was probably one of the easiest and painless car purchases I've ever made. Barry was excellent! He was very on the ball and addressed my questions and concerns quickly and in a very straightforward manner. It was a pleasure working with Barry and the rest of the team at Stamford Ford Lincoln.
Hybrid Harry
7 de may. de 2015
For 8 years now, I have been an Acura owner (a TL and MDX) but after my son bought a used Mustang at Stamford Ford, I decided to shop there for a Hybrid (since Acura doesn;t make one). I worked with Barry Pasqualini. We first looked at the Fusion...but then were able to get a great deal on the Lincoln MKZ Hybrid. Barry was able to absorb my Acura lease (which had two months left) and give me number that made the Lincoln very attractive. I have driven it now for 3 days...and I am so pleased with it. Kudos to Barry and his team.
Hockeydad
4 de may. de 2015
This was my first experience buying a Ford and my first working with this dealership. I came to the party with a healthy amount of respect for Ford having worked with the company during the financial crisis. I have also wanted to purchase and F-150 for several years.This is an excellent dealership. My experience was primarily influenced by Barry Pasqualini who handled everything from my initial inquiry to finding the truck I wanted in the price range I was looking for to closing the actual sale. He was excellent. Great listener. Patient and followed through on everything he said he would.
Happy
1 de may. de 2015
I just leased a new Ford Explorer, Richard Spelling was a pleasure to deal with. I highly recommend there friendly and helpful staff. Every thing went very smoothly from beginning to end.Extremely happy with the car Richard found for me.
pac120
30 de abr. de 2015
Richard and the entire Stamford crew are great! They are extremely easy to work with and completely anticipate your questions. I was able to process my old lease and get into my new car in about an hour. The vehicle was ready with a full tank! Their service tech gave my return vehicle and on the spot inspection and let me know what I should anticipate with the return process.
michael1993
27 de abr. de 2015
Three years ago Lena sold me on a Ford Fusion, She was so friendly and helpful. This year I went back and she blew me away with my new Ford Fusion. The service from everyone at Stamford Ford is exceptional. I am now hooked on Fords, thanks Lena
Sooziq
23 de abr. de 2015
Couldn't find a better dealership to work with! Whether you are buying a car or getting it serviced all the employees are so friendly, helpful and very knowledgeable. We recently purchased our 4th car from them and wouldn't go anywhere else! PJ Uva, Chris Febbraio, Andres Cadena, Dan Sexton and Scott Ferrara go above and beyond to make your experience top notch!
FordGirl19
23 de abr. de 2015
I bought a pre-owned Nissan Rogue about 3 years ago from Stamford Ford Lincoln. My tastes changed and I leased a 2015 Ford Escape yesterday. Not only was EVERYONE at the dealership accommodating and exceptionally nice, but Barry Pasqualini did an amazing job as a salesman. I am so glad I went back to Stamford Ford.
Agovino
22 de abr. de 2015
My experience with Stamford Ford Lincoln with Richard Spelling in particular couldn't have been better. Richard gave me the time I needed to make the right decision. The car was ready well ahead of my anticipated expectation. Richard was a pleasure start to finish.
Superstar
20 de abr. de 2015
Greeted with a pleasant smile inquired what I was in the market for and didn't try to sell me something else and Lena got me all the info I needed. Every dealer should conduct themselves the way Lena and the rest of the staff took care of me. I will be sending my friends and family to Stamford Ford!
swbones
20 de abr. de 2015
Delivery was great until I got home with the vehicle and noticed paint scratches on the pillars on both sides and a knick on the drivers door from someone opening the door into a wall. The scratches were clearly caused by someone rubbing new paint with a dirty rag. Protective plastic was still on a badge on the front seats as was a sticker on the bumper from the factory. So, I'd argue that the vehicle prep team doesn't know what they are doing and doesn't care that they are damaging new paint. And, management is not checking their work as it was delivered in this condition. My sales rep said all the right things about getting it repaired, but I bought a new truck with factory paint. Not a new truck with dealer paint. I've sent photos of the damage to the dealer and will update this review with their response. This website will not permit uploads unfortunately.May 3 Update - The dealer owner, Dominic, offered to order a new, identical truck. Wow! Problem is I have to return the truck I just took delivery of leaving me with no vehicle for the 8-10 weeks it will take for a replacement to be build and delivered. How am I going to live without a vehicle?Pretty cynical offer. How many of you can go without a vehicle for 8-10 weeks? Thanks Dominic.So, I am left with no option but to have the paint repaired. Again, I bought a new truck with factory paint and they are making me accept a new truck with body shop paint and I still paid full price. I love the truck but hate how I have been forced to accept damage caused by Stamford Ford Lincoln.
Sammy1113
20 de abr. de 2015
The best team, starting with the owner Dominic Franchella,his collaborators in my case: Michel Mykytey, the best salesman. Tony siciliano big helper in the financial area and many more like Peter Bloom in services. Thanks and congratulations for To be the great Dealer in the area.
MKZh
18 de abr. de 2015
Facilitated the deal. No hard sell, which was refreshing. Very professional. I would buy next car from them. They were able to get me the exact car I wanted.
Mod28
17 de abr. de 2015
I had an incredible experience buying my vehicle at Stamford Ford. Michael Myketey, our salesperson, was knowledgeable, helpful, polite, and did everything He could to make sure I got the best deal and the best vehicle. A + all around!
Hebby911
16 de abr. de 2015
My experience at Stamford Ford was by far the best experience I've ever had. Every member of that team was honest, knowledgeable, and forthcoming with answers to all of my questions. Dominic the owner, took time out of his day to not only come and thank me for my service as a veteran, but to thank me for visiting his business. It was a fantastic experience speaking with my salesman Michael who led me through the process of buying my vehicle. Tony, the financial representative, was very clear in all the paperwork that I was signing, allowed me to take the time to read everything, and did not put any pressure on me to sign anything before I completely understood what it was. Dan, the electronics wizard, took an ample amount of time to explain all of the features in my truck. Dan did a great job in helping me to realize the potential of all of the features of my new truck. To whomever is reading this, I absolutely, without a doubt, recommend Stamford Ford 100%. You absolutely will not be disappointed
tlg
16 de abr. de 2015
My experience with Stamford Ford Lincoln in general and with Richard Spelling in particular couldn't have been better. Richard gave me the time I needed to make the right decision for me and my family. I even had the opportunity to take home a car overnight to truly test it out. Richard also made sure I got the pricing I needed to make it work financially. I would strongly recommend Richard and the team at Stamford Ford Lincoln to friends and family.
Terri Sue
15 de abr. de 2015
My experiences with Stamford Ford have been excellent. I broke down, they arranged for a tow, took me to work and fixed my car in a timely fashion. They are very customer oriented. I would highly recommend them.
Yura
14 de abr. de 2015
I was very impressed of the level of the service. I have never seen so high level of service. I spent a little time but I got the car. Michael helped me in every aspects of purchasing of the car including insurance and finance. All things were done quickly and with high level of quality. I was provided with information on all stages of the process. Also I would like to note a huge amount of possitive energy that was spread by Michael. My day becomes brighter after talk with him. Very high level of service. Thank you Michael. Keep this level up!
Kp
14 de abr. de 2015
Without a doubt a great group of people. Had a very pleasant, relaxed experience. I absolutely would not hesitate to come back and will recommend friends and faimly. Also they were beyond acomendating of my 3yr old son who was very enthusiastic of all the cars in the show room. Thank you!
Plumber911
14 de abr. de 2015
Very personable friendly very trustworthy . They help you see the differences in the prices . My salesman Clay is a very great guy it was like he was part of my family Stanford ford Lincoln is lucky to have a person like him on their stuff I look forward to when my wife needs the car to go and see him to help us again
eddist
12 de abr. de 2015
I am a lifelong Toyota driver but recently began shopping around for something different; enter Stamford Ford and Barry Pasqualini. Barry was straight forward, crystal clear and made everything extremely easy as I leased a brand new Fusion. The process was completely painless and thoroughly enjoyable. Barry is clearly a first rate person (as all the reviews make clear) and the entire staff at Ford is really enjoyable to work with.
st man
11 de abr. de 2015
My first time at a ford dealership and the experience was warm and friendly the staff was very helpful the salesman Micheal mykytey was very professional and knew his stuff.he is a gentleman. .the ford focus St is a homerun in my book.who ever want to purchase a ford or Lincoln should not think twice and go to Stamford ford Lincoln!!!!
vbatsu
11 de abr. de 2015
I recently leased a Ford Fusion Titanium from Stamford Ford Lincoln. Everybody I dealt with there was extremely professional. The salesman, Richard Spelling was a real pleasure to deal with. In the end he found a car I would be interested in and at a good price (they did not have the car on the lot but was able to find one from another dealer).The best compliment I could give is that I never felt that I was being "sold", but was trying to find something that I would be happy with and at a reasonable price.Thank you Richard.-Victor
Andrew
9 de abr. de 2015
Dealing with Stamford Ford Lincoln and Richard personally was an awesome experience, unlike the most of the other dealerships I visited. Going an extra mile from New Jersey to Connecticut was definitely worth it.
Felix
8 de abr. de 2015
Visited the dealer looking to buy a stick shift car and even though they didn't have it in inventory Barry very politely assured us that he would be able to get us exactly the car we wanted, didn't even try to talk us into buying another vehicle. Five days later we were driving just the car we wanted and and at a great percentage rate. These guys worked hard and fast to get us into the car we wanted and did it with a smile and they even went out of their way to please us. My wife and I would definitely recommend Stamford Ford and Lincoln to all of our friends and to any one in the market for a Ford or Lincoln vehicle. I never bought a car so stress free and never felt so well taken care of right away.
Allstate Mechanical
8 de abr. de 2015
Purchased a new Ford Edge. Worked with Barry Pasqualini from beginning to end and he was great. He was very helpful with everything I asked for, including giving me a great deal. I highly recommend giving him a call. I will def. get my next car there and from him.
Soup Thyme and More
7 de abr. de 2015
No kidding, I've had my share of dealing with unscrupulous dealerships but these guys have changed all that. The folks at Stamford Ford are not only sincerely friendly they explore many options for you. That's right, they dig in and work for their money and find the car you want even if it's not in their inventory. Then they give you give you a fair price. Don't buy a car until you check these guys out.
artmag13
6 de abr. de 2015
Leased a new Ford Edge on 4/2 and it could not have gone smoother.Barry went over and above what I expected, took care of my old car and transferred the plates a truly great experience. The owner Dominic came by at delivery to make sure everything was good and I was satisfied, he even gave me his card with his cell # if there was an issue. You don't get personal service like that anymore, when the owner takes time to check in.
brncrdnl81
5 de abr. de 2015
stamford ford provided outstanding customer experience with super friendly staff. in my occasion, being new to the country the dealership understood my situation and needs carefully and were outstanding in providing me with the services I was looking for. super recommended dealer
john
4 de abr. de 2015
i had a great experience buying a second hand car from marco at stamford ford lincoln. he was excellent. i would recommend him and the dealership highly.
Nikjai_13
3 de abr. de 2015
Purchased a Ford Fusion Titanium 2015 less than a week ago. Started shopping on the Internet at several dealerships a few weeks ago. P J Uva reached out to me with offers and an invitation to visit the dealership and schedule a test drive. This may seem standard for all dealerships but PJ Uva was the only one compared to the other dealerships who responded to my queries (phone/email) very promptly and scheduled a convenient time for me to visit.During my visit Christopher Febbraio and PJ Uva made it extremely easy for me to Test drive the car as well as understand my needs/budget and find the exact car I had in mind (Color, Convenience package etc.). At no point did I feel any pressure or feel like I was treated unfairly. I even showed them a few Internet quotes and they were able to match another dealer's quote.Christopher Febbraio and PJ Uva did a great job outlining the pickup process of my car including any documents I would need.At the time of delivery they followed a very simple but effective 2 step process which had been explained to me in advance. Dan Sexton (Technology Specialist) spent 30-40 minutes with me in my new car explaining every feature of the car in detail and linking my phone and preferences. Step 2 involved the meeting with Andres Cadena the Finance manager who explained all the paperwork in detail and made the signing process easy and efficient.By the time I left the dealership with my brand new car I was very impressed by the Professional and detailed approach to the process of car selling. Approx a year ago we purchased a Jeep Cherokee for my wife and while that dealer treated us well, Stamford Ford is head and shoulders above any other dealer we have interacted with. Highly recommended for their Professional and Transparent approach.
paul
1 de abr. de 2015
Stamford Ford provided outstanding customer service during the entire car buying process. The sales team is friendly and knowledgeable without being pushy. I would highly recommend Stamford Ford to anyone looking to purchase a car in the greater Stamford area
Finn Reese
31 de mar. de 2015
Just bought a 2015 Platinum Ford Expedition for my wife! I am a Global Sales Consultant for a Fortune 50 IT Company and found this buying experience to be efficient, positive, and refreshing. That being said, Stamford Ford is a customer centric dealership at it's core. This pervasive service business culture and customer first attitude is consistent among all departments at Stamford Ford. ((Whether Pre Sales, Sales, Service & Support.. FYI We have an older expedition that we kept for our kids and we have had it serviced at Stamford Ford since moving to CT years ago.) Bob Hermanns, my Salesman, was extremely personable, knowledgable, professional and is a man of integrity. The Sales Manager/GM Tom Zvon and Owner Dom Franchella were also of the same fabric and were actively engaged and supportive throughout the process/customer experience.It is clear that Stamford Ford has cracked the code by hiring top notch sales professionals like Bob Hermanns, and by implementing a customer focused, rather than transactional sales, approach to the Ford buying experience. Stamford Ford worth giving strong consideration to when looking for your next car!
2015 Escape SE
31 de mar. de 2015
I was so pleased with my whole transaction from beginning to end. Marco was amazing. He was attentive and professional. I have been a long time customer of Ford this is my 8th vehicle. The customer service I have received throughout the years has been impeccable and this time was no different. Thank you to Marco and the entire Staff at Ford for all you do.,Ellen and Brad Andersen
valudad
30 de mar. de 2015
We received excellent service from start to finish from all the staff. All calls were returned and all questions answered. Very happy with my purchase.
Rick M
30 de mar. de 2015
Terrific buying experience, great group of people to deal with, very fair value on my trade and truly the most hassle free purchase I have ever made.
Nbr1pkg
26 de mar. de 2015
Everything and every step of the buying process went as smooth as possible. PJ returned calls even on his day off. Dom Franchella ( Owner) also personally answered any yes toons needed. I don't ever want to buy a car anywhere else.
juanpelo
25 de mar. de 2015
I Would recommend Marco Salazar to all my family and friends.....all the way. he answer all my questions with a lot of patience and Education.
Geepidal
23 de mar. de 2015
Every body was GREAT from when I walk in till I pick up my new car.Get your car here this is the place!!! Stamford Ford
robin
21 de mar. de 2015
Stamford Ford is the best. My dealer Michael was friendly and made sure I worked out with the best deal . Everyone at Stamford Ford is great.
Janet
20 de mar. de 2015
After three bad experiences with other dealers (car was not equipped as advertised, charging $500 extra if not financing the car with them, and not giving a warranty for out of state buyers) we contacted Samford Ford Lincoln. Barry Pasqualini was very professional. Despite having work performed on the used bmw 128i at the BMW dealership, they honored the original price of the car, replaced a tire and antenna, and delivered the car beautifully detailed. They offered and did pick me up at the train station as I was coming from Manhattan, and even offered to buy me lunch while I waited for the detailing to be completed. Very friendly and no high pressure!
Quis
18 de mar. de 2015
We recently upgraded our car from a 2007 Lincoln MKX to a 2012 MKX. Juan made this transition very smooth. He was very knowledgeable about the car and made us feel right at home explaining every detail. We went to another dealership before Juan and it wasn't good at all. Shame on us for not going to see Juan sooner. I won't make this mistake again. I was even impressed with how Dominic Franchella came by to thank us for our business. I can see why Stamford Ford Lincoln is the #1 Dealer with people like Juan as a Salesmen.
Peep
17 de mar. de 2015
Without at all being pushy Clay Morsey made for my return to Stamford Ford.I shopped around at other dealerships , but Clays attention to my needs , and making sure my Transit Connect would be perfect for my use clinched the deal.
Nico
17 de mar. de 2015
As someone who generally hates having to set foot on a car lot, I was genuinely impressed by this dealership and in particular, the sales consultant I spoke with over two separate days, Richard Spelling. He was a consummate professional, extremely helpful, and a pleasure to deal with - no small feat for a car salesman.
Peter
14 de mar. de 2015
I looked around for this car , got lucky in finding a model on this lot that came close to fitting my needs,But the vehicle still needed some modification ,and my salesperson patiently went through the all the options and went further to provide some custom modifications as part of my package.That's what I call service because your going to live with this car for years and Stamford Ford understood what it meant to get it right.
WillC
6 de mar. de 2015
I lost my 2013 Ford Explorer in a house fire on February 15. I went to see Dominic and Mike on that Friday and drove home with a new 2015 Ford Explorer Sport the following day. After going through a traumatic house fire, Dominic was extremely compassionate and made the entire process fast and easy. Many thanks to Dominic and his entire staff.
lvodol
5 de mar. de 2015
I visited this dealership for the first time and had the most welcoming and warm experience. I dealt with Michael Mykytey who was excellent. He was very friendly and knowledgeable and made me feel very comfortable. I highly recommend Michael and his co-workers, Neil Avellino and Andres Cadena, who also did a very thorough job. Stamford Ford Lincoln is a top notch dealership who rolls out the red carpet to their customers.
DWA
4 de mar. de 2015
We thoroughly enjoyed working with Barry Pasqualini! He was helpful, knowledgable and friendly. He helpedus find the perfect Lincoln Navigator and quickly hadsome additional features we wanted installed. It was a very easy process. Thank you!
LindaB
3 de mar. de 2015
We had a great experience at this dealership. Everyone working there is extrememly helpful, curtious and friendly. Mike got us into the car we wanted at a great price. He gave a great service and never pressured us once. I would highly recommend this dealership to anyone!
AthenaArgy
2 de mar. de 2015
This was my first time buying a car on my own and I have to say, Juan Calderon made it an incredible experience. He was attentive, patient, and very thorough in explaining my options. He was extremely well-versed on every vehicle and was able to effectively assist me in finding the right match. With a positive, up-beat attitude and tenacity, Juan made buying my first car simple, exciting, and manageable for myself and my budget! I would definitely recommend shopping Stamford Ford and Lincoln!
sullivana5
27 de feb. de 2015
Lena from sales was fantastic and guided me to a amazing new car. The experience was great, I would defiantly tell everyone about the dealership and recommend the wonderful cars they have. Thank you Lena and Stamford Ford Lincoln for making my first experience amazing for a new young buyer.
evankamer
27 de feb. de 2015
I had been shopping for a Ford for awhile and was very close to purchasing a vehicle from another dealership. My Wife suggested I try Stamford Ford. I sent an inquiry on Saturday morning - within a few minutes I received a email saying they will contact me as soon as the dealership opens. Within 15 minutes of the dealership opening, I received a call from PJ. He gave me an idea of pricing and what inventory was available. I went in that afternoon to see a vehicle he thought met my needs - and he even showed me others to compare. But PJ was right on with the first car. He has listened to what I needed, gave me a fair price and we made a deal on the spot!The pick up process was thorough, friendly and helpful from Tony in finance to Dan who explained the technology of the car.Best dealer experience I have ever had and it will make me want to buy another vehicle from them.
mdeaddio
26 de feb. de 2015
As easy as can be, 95% done over email including trade in. Stopped by, dropped off trade in, picked up new Explorer in 30 minutes flat. Barry P was great!
wrsdawefaw
26 de feb. de 2015
Barry from Sales was fantastic. I had never purchased a new car before - and was a bit nervous. He walked me through everything from the first time I stepped into his office to when I drove off the lot in my new car. He got me a good price, found the exact vehicle I was looking for and had it moved from another dealership, and was always responsive when I called.Then Eric from service thought to hold off on mounting a front license plate until I could take a look, since the grill on the ST I bought makes license plate mounting look a bit odd. Truly great customer service, would recommend to anyone.
Tracy
25 de feb. de 2015
THANK YOU JUAN! In all the years that I have been purchasing cars, I have never had a better experience then when dealing with Juan. Being in sales myself, I know how important it is to treat your customers well...even after the sale has been made. I know that Juan is only a text away from any question I may have on my MKZ and all its features! He impressed both my husband and I on his extended knowledge about the car. I love my Lincoln, and have no doubt that I will continue to drive Lincolns for a long time. I will always reach out to Juan when it is time to get a new one.
adamsg
23 de feb. de 2015
My wife and I recently leased a Ford Escape from Barry Pasqualini and we were shocked at how painless was found the process. Barry was extremely personable and knowledgable and lacked the overbearing attitude that that pushed us away from other dealers. I would not hesitate to recommend this dealership to friends.Adam G.
DR2464
19 de feb. de 2015
Richard and Tony helped me out big time. Was a first time buying a car and they took care of me. Love the vehicle I got, runs great, looks great, just happy with it overall and the help these two provided. Will definitely recommend people I know to come here.
olson10
18 de feb. de 2015
I just leased my 5th vehicle from Stamford Ford and I could not be happier! I walked in the dealership looking for a particular used car that had already been sold. Lena showed me a new Escape and sent me out on a test drive! I called my wife mid test drive to tell her that I loved the car. My new Escape is exactly what I was looking for. Lena is professional, personable, and knows exactly how to meet her customers' needs. I shop at Stamford Ford because I know that I will get a great deal, but more importantly because I am made to feel like a VIP every time I walk through the door.
Brendan M
18 de feb. de 2015
My family and I just purchased a 2015 Ford Explorer XLT from Mike Mykytey. What an awesome truck !!! We were very impressed with the entire experience starting with the internet inquiry to taking delivery. Mike and the staff at Stamford Ford went above and beyond all expectations. I can say this with certainty as we visited other brands before choosing Ford. Mike was extremely attentive and answered every direct question and made sure that we were informed and comfortable all throughout the process. I highly recommend this dealer. Ask for Mike Mykytey. Great American product sold and serviced by true professionals.
tom
17 de feb. de 2015
I installed a factory remote start on my wife's car and had them program.I live 45 minutes away and work down here.I was so pleased that I will be taking all our cars to be serviced here.Thank You
Newedge2015
14 de feb. de 2015
Had some TERRIBLE customer service/bait-n-switch tactics passed off on me the past two cars I leased through Nissan. Was VERY hesitant to switch dealerships and have the same issues happen, but had heard good things about Michael Mykytey and the managers at Stamford Ford Lincoln. They were VERY accommodating when I went in the first time (trust me, I test drove every car on the lot and asked every question) and were not upset when I left that day without a vehicle. They didn't pressure me to come back in, or to purchase on the spot, which I found most likeable of all.Returned about a month later when I was finally ready to trade in my lease and start a new one. Michael helped me SO much, despite the time lapse in-between visits. The ease of them buying out my old lease was unmatched.Plus, the upside is Michael worked with me to get a new car that I am SO happy with (got a ford edge, had it for about a month, and man.. what a great car!!) and the ease in everything was wonderful. I am definitely going to them for all my future car purchases and leases. So far, my interactions with Ford Financial are also much better than Nissan. Overall, extremely happy I switched, and that I went to this specific dealership. Just know they will work with you tirelessly to get what you want, for a reasonable price.. without pressure.. which means most of all!
Peter
13 de feb. de 2015
Excellent assistance, responsive and straightforward process to purchase an F150 and secure a fair deal. Richard Spelling did an excellent job and continues to provide support as I become familiar with the vehicle and purchase a few accessories.
ddalta
11 de feb. de 2015
Everyone that I dealt with was very friendly, personable and knowledgeable and willing to answer any questions. The staff upon walking in (even for service) is always mega friendly and makes sure you know where you are going. You are never left waiting for someone to notice you like some places. There is a nice waiting area for service with seats, coffee/hot cocoa maker and TV. My salesman PJ Uva was always on time, friendly and genuinely willing to answer any questions without pressuring me. I felt like all of the people I dealt with were very willing to go above and beyond for me. Paperwork was simple and completed relatively quickly compared to my last experience at another dealership. Everything was explained to me very clearly from the Certification and paperwork to the technological functionalities on the dashboard. Overall great experience, no pressure and pretty effortless from my end.
Erceriello
10 de feb. de 2015
Mr Bloom is always helpful and professional, Really appreciate the quick service I received Always great and the new facility is spectacular great job Great waiting room with complementary coffee
fusion
9 de feb. de 2015
excellent sales person and transaction from beginning to end on my certified pre-owned was perfect. all of the staff went to the lengths needed to make me comfortable with the product and to insure that I was 100% satisfied from beginning to end. All that's left to chance now is the quality of the vehicle -so hoping Ford made a winner for me ! I have no doubt that the dealership experience over the next 5 to 10 years will be good
Kostiantyn
9 de feb. de 2015
Just several weeks after relocation to US. Have no Credit. Almost allmoney were spent. My maximum expectation was a small used car. But gota brand new all wheel drive dream! Thanks Michael. All paper work wasdone quickly with a minimum of my participation. We are ready to newadventures and impressions. Kids and wife are happy. Proficiently andvery friendly. Only good impressions!
gbarilka
5 de feb. de 2015
I stopped at the dealership and PJ UVA assisted me. I told him what I wanted, he showed me what I wanted and 3 days later I had a new car. Andres did an excellent job in helping with and explaining financing. No pressure. Just good, professional people. Wonderful experience.
precise
3 de feb. de 2015
Michael Mykytey was extremely helpful in fulfilling all of our needs for what we wanted in the new vehicle! I will return and I would highly recommend this dealership.
Atul Rai
2 de feb. de 2015
They are very helpful in processing and try their best to get the deal finalize. They coordinate between them well and no hassel for you from test drive till you get your plates. They go beynd their reach to help you in all aspects.
joebill
2 de feb. de 2015
I had an awful experience at a used car dealership in Bridgeport. Dealing with Richard and Andres was a completely different experience. I felt they looked out for my best interests, and I'm a very happy customer. I will only go back to these two in the future for all my purchases. It's not worth the hassle, headache, and risk of going somewhere else, when I know there is a team I can trust down the road in Stamford.
yooooojr
2 de feb. de 2015
We found Stamford Ford online, as we are out of state, and were looking for a hard to find car, at an even harder to find price. I submitted a chat request on their website, and the salesman who responded was P.J.. He was extremely helpful and communicative, but never pestered me. It took me almost 2 weeks to make my decision, and make the drive from PA to CT to purchase this car, during which time he sent me extra photos, answered many questions, and made sure i got the best pricing on the best car i could find in a 150 mile radius. Once we arrived from the long trip there, P.J. was extremely hospitable and friendly. We loved the car, and Tony got us through the buying process quickly and painlessly, with no surprises. We were on the road back to PA in our shiny Ford Flex quickly, and with big smiles. It was well worth the trip to work with these great people!
tbonfig
1 de feb. de 2015
My wife and I popped in quickly to check out the Ford Escape, met with Lena, and had a great experience. She handled all of our questions easily and quickly and worked around some things that we needed handling. Tony was great also.Great dealer, great experience, first American car in a long time.
coppa869
1 de feb. de 2015
Buying my ford from the Stamford Ford dealership was a great experience. Mike was always available to meet and was happy to bring on other sales people to help answer and tricky/very specific questions I had. We were able to close on a deal in 2 weeks which I thought was very fast. Overall it was a painless experience.
Johndisalvo
31 de ene. de 2015
Overall I am very satisfied with the whole sales department and especially Clay extremely smooth sale nothing hidden.. Will recommend anybody to buy a vehicle from the still shoe customer service was excellent
Pati
30 de ene. de 2015
I think the wonderful treatment that we received from the time we walked in the door made us decide that night to do business with Stamford Ford. The staff were all very professional, warm,friendly and most of all knowledgeable.
CH
29 de ene. de 2015
The customer service here is fantastic. I came from NYC to look at a truck and they provide a shuttle from the train station. They deal with all the paperwork and DMV stuff. The truck was in excellent shape as advertised, and everyone was professional and easy to work with. They provided the information I needed, but weren't pushy or over zealous. I was able to negotiate the price a bit. In the end, it certainly wasn't a steal, but it was a fair price for what I got. Would recommend.
zeekiums
29 de ene. de 2015
I was told about a great sales experience my Family members had at Ford . They recommended Michael Mykytey Who works at the Stamford Ct location ,He had shown them excellent care and sold them a Ford with great enthusiasm . His respect to his clients needs were outstanding So I followed the Advice of Mr and Mrs Hawkins Who are My Niece and Nephew in law . I Wanted to write and say that Michael Mykytey is very competent and answered all my question thoroughly. It was a pleasurable experience as I too drove away with a vehicle From Ford and Lincoln . Thank you To Michael . And we would be glad to tell friends and family of this positive experience . Ms . Joan Pelton.
paul
28 de ene. de 2015
Had a electronic safety issue and drove it to Stamford Ford...they took it...listened to my description...found the problem....immediately ordered the part....it was just before my vacation so they then fixed it and stored the car while I was away. No 'come back with an appointment' or anything other than bring it in and we'll find out and fix what's wrong. I've been always happy with the Service and always a full explanation of everything done when I bring my car in for service.
Pfodiman
28 de ene. de 2015
Ended up getting 2 cars that day, all 3 guys worked together to get my family the best deal. The finance and the car delivery went perfect. Highly recommended working with any of these three guys if you want a good experience in the car industry.
jbollaert
22 de ene. de 2015
I dealt with Richard Spelling and had a wonderful experience. He was great to deal with and every aspect of the transaction was low stress.
karenk
21 de ene. de 2015
Barry is a great salesman and I am very satisfied with my experience. It was definitely worth the 90 minute drive to go to this dealership. My vehicle had gotten totaled on Christmas and I was in need to find a replacement asap. Barry provided outstanding customer service and was very accommodating to me. I couldn't be happier with my new car and it was the best price I could find! I would recommend Barry and the dealership to everyone!
grant
18 de ene. de 2015
Michael really worked for me when I needed a replacement truck on short notice. He was able to speed things up and was very courteous when I asked for choices and options to consider. He helped shorten the experience and was very honest in his approach. Would use him again.
Assured Pump
16 de ene. de 2015
Richard was a terrific salesman. He found a vehicle I was looking for from another dealership. The experience was outstanding compared to other dealerships I have bought from. Thank you! We would recommend him to any of our business associates.
Bobco
11 de ene. de 2015
Juan showed me your in stock inventory. Then found the vehicle I was looking for from another dealer and had it shipped over to Stamford Ford. Everything went well. Just a little more info on the warranty program ahead of time would have been helpful. Overall I was happy with everything as it worked out.
ascaturchio
10 de ene. de 2015
I just bought my first vehicle from here and I am extremely happy with the way the whole experience went. I would recommend anyone looking for a new or used car to go to this dealership.
CA27
10 de ene. de 2015
I found the vehicle I wanted on their site and I was quickly contacted with car details and set up a test drive.The buying process was very simple & straight forward. No hidden fees or add-ons, and no high pressure tactics. I would definitely do business here again.
Go2Ford
10 de ene. de 2015
My Taurus has been serviced for the past seven years by Stamford Ford Lincoln. Their service has always been friendly and reliable, keeping my car in top condition. Today's visit was right on par.
danrok76
7 de ene. de 2015
Sales team is very straightforward, friendly and easy to work with. Great service department as well. I would definitely recommend this dealership and will likely be returning for my next vehicle.
MsJeter
6 de ene. de 2015
I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for over 10 years!!!! They truly value their customers and their superb customer service just keeps getting better!
russtikle
3 de ene. de 2015
These guys are great to work with. I did most of my negotiations and got my questions answered via emails and phone calls. Very friendly and accommodating. You tell them what you want they find no Unnecessary Sitting around waiting on finance manager like other dealers.My rep PJ was very appreciative and welcoming, a great delight and experience. He is highly recommended!!!
hops
2 de ene. de 2015
My husband and I found this first experience of taking out a lease understandable and easy to accomplish. We had all of our questions answered by Juan. Juan was helpful, informative, and facilitated the negotiation of good price for us. We traded in our Ford Taurus 2003 Wagon. Andres was equally helpful and informative. This is our second very positive experience at this dealership.
mominct
1 de ene. de 2015
My 2008 Ford Escape experienced transmission failure and I wanted to find a replacement vehicle that was certified, pre-owned and had some warranty still available. I found all that and more with the professional, friendly and efficient service given by all members of the Stamford Ford staff with whom I dealt. They truly mean it that they want to "treat you like family."
shinester
30 de dic. de 2014
I have dealt with this dealership since the early 90s. I now travel from Central Pennsylvania to give this dealership my continued business. I am always treated like family,
Clif
29 de dic. de 2014
I recently came to the end of my lease on a Ford Escape and needed to lease a new Escape. I am a "low involvement" car buyer, meaning I like to spend as little time as possible on shopping, haggling, paperwork and all the rest. My experience with Richard at Stamford Ford more than lived up to my needs/expectations. It was a pleasant experience -- easy, hassle-free and fair. Thank you Stamford Ford.
dalbeck
29 de dic. de 2014
I was in the market for a Ford Edge Sport AWD and after almost committing to another one at a nearby dealership I found a 2013 on the lot at Stamford. I filled out a request online and within 30 minutes received a friendly response from Barry Pasqualini, after a few discussions he introduced me to Andres Cadena to go through the financing aspect. We were able to come to terms and handle everything over the phone and through email which was big for me since I live in NJ. Both Andres and Barry were very friendly and made the transaction go very smoothly. I had a horrible experience at a nearby dealer 2 years ago buying a Focus and said I would never go back even if they had the same car and would save me the trip. Stamford was like night & day and I would never hesitate to do business with them again in the future. Thanks again Barry & Andres for your hard work and putting together the best deal for me and my dream car!
eFereira
21 de dic. de 2014
My family had the good fortune of getting two Ford vehicles from the Stamford Ford this year. The first one involved my daughter. This was a very important event because it was the first car she would be purchasing on her own. Her experience from beginning to end was exceptional in terms of handling the selection of a Fusion, which she likes very much, and the closing of transaction. This score goes to Richard and Andres. Now, my daughter's positive experience encouraged my wife and I to go back and give Ford an opportunity to stop us from going back to our seventh Volvo or first Cadillac. Thanks to Marco and Andres, mission accomplished! They made the difference in our decision to get a 2015 Taurus. The key? Professional salesmanship, patience, flexibility, and timely delivery of key information. Car ownership is a long term relationship and can only be judged over few years, but so far so good. Let the safe driving and car maintenance begin!
Julie
17 de dic. de 2014
My daughter bought her first car and the customer service we received was exceptional. Clay went out of his way to listen to our needs and ensure things went smoothly. We will certainly be back and I would highly recommend Stamford Ford Lincoln to my friends.
Sparky86
16 de dic. de 2014
I brought my vehicle in for service and unfortunately there was an unexpected issue but because of the exceptional customer service my issue was quickly turned into a solution. Stamford ford Lincoln stands by what they say when they talk about service and customer satisfaction! Its employees and service like this that make me a lifetime loyal customer to stamford ford Lincoln!
Xaviguz
15 de dic. de 2014
I had the car serviced for oil change and regular inspection, they called me about an issue with the engine filter and provided information about the issue.The car was ready at the time we agreed, and Peter explained all the work done to it.I asked about a Ford's rewards program and some points I received on my email, he in immediately explained about credits earned for previous services and that I could apply those to my service charge. I am glad about asking and getting the information needed. Great service!
timothyblewis
12 de dic. de 2014
I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with every major dealer from Darien to Greenwich. Stamford Ford lincoln continues to be the best of the bunch, BY FAR! They know me, they know my cars, they know my time is valuable and they treat me as such. When it came time for me to buy a car for myself, I picked Stamford Ford because of the great experience I always get with them. I'm very particular about service and Stamford Ford never dissapoints. EVER! They are great in every way and would recommend them without question above Mercedes, Audi, Lexus, BMW. They are efficient, knowledgeable, friendly and go out of their way continuosly to provide excellent service without gouging or try to take advantage of you. I can't say enough good things about Stamford Ford. And it's not just once. It's ALL THE TIME! I've been dealing with them for almost 9 years and have NEVER had a bad experience!
mphilbrook
12 de dic. de 2014
I had my vehicle serviced for an intermittent non-start issue. Peter checked me in to service and explained all that would be done. Everything was as handled professionally and politely and I was very happy with my entire experience. I would recommend Stamford Ford for service.
SeanArthur
11 de dic. de 2014
Great price. Excellent communication. No high-pressure salesmanship, which was a welcome break from previous experiences with other dealerships. No common ploys such as bait & switch or intentional confusion. Very happy to recommend Richard and the rest of the team. Also very impressed with several options in the line-up that Ford has been producing lately.
able6actual
10 de dic. de 2014
I have been going to Stamford Ford Lincoln since over 12 years for all my vehicles and have had the best service ever. Due to this reason I keep going back and will continue to get my cars from them. From the dealers to the service center I have never been disappointed. They work very hard to get me what I want and at a great value. One dealer in particular, Miles Mobuis has gone above and beyond with meeting my vehicle needs. I have never had such pleasure when buying a car.I just got my 2015 Ford Expedition and it is amazing, it drives great, it came loaded with options. I want to thank everyone at Stamford Ford Lincoln for once again exceeding my expectations when purchasing a new vehicle. If you are looking to get a new car, either ford or Lincoln, rest assured you will not find a better dealer than Stamford Ford Lincooln
mfunt
10 de dic. de 2014
We've been dealing here for years and have never had any issues. Service techs are good - and always seem to check everything - not just the immediate problem. I had a concern about needing a new tire and they checked and said didnt need one (not the first time I thought I might need something that i didn't). Also mentioned we were taking a 4000 mile trip in Feb and Peter offered to check the car over before we left - just to make sure everything was ready to go.Very consistent.
megani
9 de dic. de 2014
The process was seamless. Fantastic customer service. Really understood the needs and wants of my clients! Thank you for making the transaction work over the phone and via email.
Liz Caney
8 de dic. de 2014
Excellent experience with both the dealer and salesman. Bob Hermanns explained all our options and choices. The deal we made was also excellent. Would have no hesitation in working with Bob or Stamford Ford again.
areardon02
4 de dic. de 2014
I just bought a 2015 Escape from Stamford Ford. Worked with Richard. I would recommend these guys to anyone and everyone. Everyone there was great to deal with. I walked away feeling like I had gotten a fair deal and confident that we will have an ongoing relationship. While I may not always buy a Ford or Lincoln in the future, if I do, it will certainly be through them.
Me731
4 de dic. de 2014
My car has been there for almost 3 weeks and they haven't even started to fix it!... If It's under warranty they don't make it priority, Nor does service call you to update you about your vehicle!
hondatanya
3 de dic. de 2014
The car we came to check out, and ultimately bought, was a 2009 Honda Fit, so not one the dealer was very familiar with. But we received wonderful service from Michael, who picked us up at the train station both times we made the trip up from NYC. Everyone at the dealership was friendly and professional. A very positive experience overall, we highly recommend Stamford Ford Lincoln to anyone looking for a new car.
Leon Martinez
2 de dic. de 2014
PJ Uva was one of the best I have ever dealt with. We all know how stressful it could be to purchase a car and deal with saleman. PJ is a very easy person to work with.
stforte
2 de dic. de 2014
We had an excellent experience purchasing a Ford truck. Marco is very knowledgeable and friendly. The best part of the buying experience is that we did not feel pressured. Marco answered our many questions. We never felt rushed in making our decision to purchase. Once we made a decision, both Marco and Andres made it possible for us to go home with the truck on that same day. This was an excellent buying experience and we highly recommend this dealership. Susan and Dave
CycleGeek
2 de dic. de 2014
After I totaled my beloved Mazda6 wagon I settled on a Ford Focus Hatchback to replace it. It was very surprising to discover how friendly this Ford dealership is. Clay tolerated me trying out for World Rally Championship in the two cars we tried out. Barry picked me up from the train station, helped me recalculate and explain all the numbers on the pricing sheets, and another man also helped me figure out all the electronics.Most importantly there was no pressure. Options like interior/exterior warranties were presented to me instead of being pushed on me. I wasn't upsold to a new car or anything like that. The pricing was pretty fair. There aren't a lot of low-mileage Ford Foci out there with bumper-to-bumper warranty intact. Traveling farther to get one would have imposed costs to me, plus it was getting cold and paying for train rides to work was getting annoying. The only thing is that I would have liked to know to pull up the seat cushions to get a truly flat load bed. I'm pretty sure nobody pulled them up when they were dealer prepping the car because I found a cigarette lighter back there.
Zaccaria20
1 de dic. de 2014
Very efficient, quick and easy to work with. Not a single problem working with Barry. Another satisfied customer right here. I recommended this dealership to anyone.
acb511
30 de nov. de 2014
Tom and Marco were extremely helpful regarding our efforts to purchase a new vehicle. They both were very friendly and made process of purchasing a vehicle enjoyable. Unfortunately, we did not purchase a new vehicle from Stamford Ford, but due to our experience we would most definitely recommend Stamford Ford to anyone wishing to purchase a vehicle. Lisa and Bill Baer
mnetchegaray
29 de nov. de 2014
We were very well treated by Richard. He showed both honesty and professionalism. While searching for cars, Richard gave information and feedback very quickly. He then followed up but always with courtesy and respecting the clients times. We were ready to buy a new car, but Richard gave us all the options, including a pre-owned vehicles, taking our needs into consideration. Will definitively buy again from this dealer and will recommend the dealer to other customers. Go talk to Richard.
brisilmiralebry5
28 de nov. de 2014
Excellent Service very proffesional. I traveled over an hour away to purchase my vehicle b/c of the ad I saw online. I spoke to Neil and he was very honest and proffesional. My transaction with Michael and Tony was quick and easy. I was in and out within 40 minutes with my new purchase. Job well done by Stamford Ford Lincoln. Thank you!
bbkominek
26 de nov. de 2014
In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlegable people who work to make your service visit a positive experience. Can't ask for more than that!
Gja510
25 de nov. de 2014
PJ Uva was a pleasure to work with very informative and helpful. The car is working out perfectly. I had one small problem after the first week but was taken care of no questions asked. Thank you again for an easy purchase
cr8s
25 de nov. de 2014
I was lured in by all of the "positive" reviews of this dealership on Google, but in retrospect after reading through all of them closely, I now realize that nearly every positive review was for the SALES department. The picture that Yelp tells seems to be much more close to the truth: a laundry list of folks who took their vehicles to this dealer for service, only to be treated to some of the shadiest, most dishonest practices in the business.This dealership took my car for two weeks (over a week longer than when they promised to be done with the work), did twice as much labor than was asked for (including a "recall" that suspiciously cost a significant amount), and ended up charging $250 in "diagnostic" fees in addition to parts and labor. Bear in mind that I never authorized the additional labor for the "recall": in fact, neither me nor my significant other could even REACH the auto service department when trying to call twice a day for a week straight.When they returned the car (which took over an hour), they delivered it with both the Check Engine light and the Service light on -- both of which were NOT on when the car was delivered to them, and were unrelated to the issue that was actually being looked at. When asked to provide a code before I took possession of my car, they claimed that it was impossible, because none of the employees there knew how to work a code reader, and all of the service technicians supposedly left promptly at 5pm (fifteen minutes earlier) and "locked up the code readers".What a pile of steaming nonsense. These guys are clearly operating outside of the law, directly in violation of Connecticut General Statute Sec. 14-65f which states that "prior to performing any repair work on a motor vehicle, a motor vehicle repair shop shall obtain a written authorization to perform the work, on an invoice signed by the customer, that includes an estimate in writing of the maximum cost to the customer of the parts and labor necessary for the specific job authorized." I'll be contacting my attorney, reporting this to the state, and finding another, more honest auto shop.
matthewcea
25 de nov. de 2014
Myles Mobius and the entire team did an excellent job of selling and orienting me to my new MKC, Tony Siciliano in Finance and Dan Sexton trained me on its use.
ra sc
24 de nov. de 2014
I called around to find the Fiesta ST that I wanted. The car was hard to come by. But Bob was the only salesman who followed up. I ended up buying the car through him. Took a little longer to get the car than expected, but Bob was nice and easy to communicate with throughout to whole time. And when the car finally came in, Bob even picked me up 'cause I couldn't get a ride to Stamford. What more could I ask for? I'd say my experience with Bob Hermanns, Dan Sexton, and Stamford Ford was the best!Rafe
jwarzoha
21 de nov. de 2014
This is the second time purchasing from Ford Lincoln in Stamford CT and the transaction was as smooth as possible. I am now leasing a 2014 Ford Escape. Lena sold me my first car and was just as excellent then and now. Gus, Andres, and Dan were all also part of the team that helped me lease this car and taught me the ins and outs of how to work a newer car! I LOVE this place!!!! I only trust them !
Kmmoonan
20 de nov. de 2014
Barry was superb in every aspect of selling me a new vehicle. He was courteous, attentive and very knowledgeable. He was always prepared for our meetings and very prompt with all that had to be done. He took the time to understand what I was looking for. Found me the perfect vehicle. And taught me how to use every aspect of it. I would highly recommend him. And it is obvious that the "customer service comes first", starts at the top with management in the form of Dominic Franchella. Andres Cadena made the finance aspect of it a breeze...Stamford Ford Lincoln is a great place to buy a car!
rick.marr.79
20 de nov. de 2014
friendly,informed&flexable. great job all the way through! All involved employees worked very smoothly together ,and so I didn't feel passed off ,all were involved throughout the entire sale.Sent my brother over next day.
hra522
19 de nov. de 2014
I bought a CPO 2013 Lincoln MKZ AWD. I worked with Barry and never felt pressured at any point and my experience was great.Barry suggested me to apply for Ford financing and I got a great deal out of that. The complete paper work was done by Barry and the process was a breeze.By the way I flew all the way from Charlotte to pick up the vehicle. More over Barry offered a ride from the airport which is nice of him. I would definitely recommend Stamford Ford Lincoln and Barry to any one who is looking forward to purchase a vehicle.
DSLandon
14 de nov. de 2014
I went in knowing what I wanted and how much I could afford to pay for it. I thought for sure that Michael Mykytey was going to brush me off as one of those dreamers. Well, I was pleasantly surprised, amazed actually when he said let's go see if we can make this happen. Well of course he did otherwise I would not be writing this review. No pressure, no "I have to talk to someone else 6 times", he quietly and very professionally made it happen. If you want something good to happen, go see Michael, Tell him David set you!
LouP44
14 de nov. de 2014
My wife and I bought a 2010 Ford Focus from Lena Spanuolo and had a great experience. We liked her professionalism and personality & leased a 2013 Ford Fusion last August.
Ricky Fritsch
9 de nov. de 2014
My wife and I had the pleasure of working with Marco Salazar on the purchase of a 2015 Ford Explorer. Marco had been referred to me by my brother who also bought an Explorer from him. Marco was friendly, professional, knowledgeable and honest. He answered all of our questions and provided all of the insight/info we needed on the car we were looking at. We never felt pressured and it was a great car buying experience. I would not hesitate to recommend Marco and Stamford Ford Lincoln.
Omardr
6 de nov. de 2014
I recently made a purchase on this dealer , i was aproach by Don Febbrario, he anwser all my question and he was very friendly, i would definitely recommend Don for your future purchase needs.
jwisecup
6 de nov. de 2014
I bought a car today - a Ford Escape - from Barry Pasqualini at Stamford Ford. His help and guidance was excellent and very supportive.Dr. Wisecup
27ivan62
5 de nov. de 2014
From the moment I walked through the door at Stamford Lincoln Ford, I knew I was going to purchase a vehicle. I met Richard Spelling right from the beginning and I found him to be very personable, professional, informative and non pressuring. I came from a different Ford dealership and I would highly recommend Stamford Ford/Richard Spelling to anyone!
mikebarker
5 de nov. de 2014
Richard was very patient with us as we considered our trade-in options. I felt we were treated fairly and am comfortable recommending Stamford Ford.
sultanmak
5 de nov. de 2014
I worked with Barry Pasqualini. He takes special care of his clients and provides the highest level of service. I traded in my Ford Explorer 2011 for a 2015 lease and Barry made the process seamless. His knowledge of cars and his clients needs is second to none.
saxyslim
5 de nov. de 2014
I was looking to trade in my 2010 Ford Transit Connect, and contacted Marco Salazar in the Sales dept. He did an excellent job at answering my questions and following up with my inquiries. We looked into numerous options, and were able to find a vehicle that suited my needs (2014 Ford Transit Connect Wagon). At the time of delivery, Marco took the time to go over the vehicle controls and features. It was a pleasure working with Marco and the entire staff at Stamford Ford Lincoln.
patrick.moore.7355
4 de nov. de 2014
I just bought a certified pre owned ford edge at a great price car is like new employees are great I worked specifically with Barry Pasqualini he is extremely knowledgeable and kind will surely be coming back here for my next car as well highly recommend
PCIII
3 de nov. de 2014
Went there to get pricing on a new/used Explorer. Purchased a 2012 model that I am very happy with. Many thanks to Dominic, Richard, Dan and Andres for making this purchase a very positive experience. Will not hesitate to recommend this dealership to others.
dtaylor890247
1 de nov. de 2014
Michael M. was helpful and knowledgable and the other staff offered great support as well. Overall a positive experience and I would recommend them to others.
jamshid176
1 de nov. de 2014
We went to buy Lincoln Town car for our business Mr. Michael Mykytey was extremely knowledgeable and costumer friendly.we will defiantly recommend him and Stamford ford dealer.
Miguelina Carias
30 de oct. de 2014
Second time I go to Barry to buy a new car. Barry is very pleasant to work with. I would recommend Barry and the dealership in a heart beat!!
vinny.arcuri.5
29 de oct. de 2014
I had a great experiance with richard he help me find the car that would suit me best he work with me very well and knew every thing about the cars he help me on a great price great dealer great saleman will ise again AAA+++
al.vinjamur
28 de oct. de 2014
I went in to buy a Raptor. I had a bunch of upgrades done to it and it was all seamlessly handled by Richard. It was a pleasure to deal with the folks at Stamford Ford. I highly recommend them.alv
jordon.m.hensley
28 de oct. de 2014
Amazing service in helping me lease a new car! Amazing help from all involved from sales to finance to the superb management. I would HIGHLY recommend this dealership!
rasmusjeppesen
24 de oct. de 2014
I purchased a Certified Pre-Owned Ford at Stamford Ford Lincoln. The service provided by Richard, Tony and Dan was outstanding. As a foreigner there were a few extra things I needed to attend to, but I was guided professionally and thoroughly through what would otherwise have been a very daunting process. I couldn't be happier with the vehicle and the service!
philgudet
23 de oct. de 2014
I purchased a 2014 Ford Flex and the experience was great. My salesman was Michael Mykytey. His honesty and personality made me very comfortable in my decision to buy. Buying a car is much easier when you deal with the right people! I wanted to thank you also Dan Sexton on your help with the touchscreen computer on my dashboard.I would not hesitate to recommend Stamford Ford Lincoln to my friends and family.
pgoulet
18 de oct. de 2014
I bought my 2015 fusion there. Barry was great! No fuss, and no unnecessary haggling and trying to sell me on things I didn't need / want. Painless car buying experience.
Iwonagajewska
17 de oct. de 2014
As we entered there was no wait, the gentleman named Michael walked up to us with nothing but welcome to the dealership. His attention to detail and clear explanation about the car and the steps to own it were just perfect. The most memorable part about the experience was the fact the we did not feel like we were being forced to buy it right now. Other dealerships felt like their goal was to just sell sell sell...that is really annoying. Not once I felt like I was at a dealership. He was friendly and personable. The family environment is was perfect the deal we could have gotten anywhere but the experience was just perfect. Five stars!!
LegalAlien
17 de oct. de 2014
Don Febbraio is a natural. His attention to the customer is exemplary, his sales patter is nothing short of high-art, and, unlike previous salesmen I have dealt with elsewhere , he made sure we left with the right car at the right price. Ask for Don.
ladyday1955
15 de oct. de 2014
I had my mind set on the new MKC and Barry made it all happen. Barry made sure I got EXACTLY what I wanted while making the experience fun and informative. I also need to say, Tony in Finance and Dan from Technology were STARS. My whole experience a Stamford Ford Lincoln was what I look for in customer service. They hit it out of the park.
jannec10
14 de oct. de 2014
Stamford Ford has set the standard for customer service and the most positive experience I have had buying a car. Dominic Franchella walks the showroom floor greeting customers and takes a personal interest in everyone who walks through his door.Special thanks to our sales person Michael Mykytey. His product expertise and positive attitude was so impressive we ended up buying two vehicles. Andres and Dan made the delivery process fast, painless and informative.
Mscalzi
10 de oct. de 2014
I came into Stamford Ford Lincoln to buy my first car after seeing a used Fiesta in my price range online. We were greeted right away by a few employees and were set up to chat with Don Febbraio about what we were looking for. Don is the kind of person you want to speak to when buying your first car. He was extremely polite, funny, enthusiastic about the brand and above all; completely honest. You can tell customer service isn't something they take lightly here. Everyone went out of their way to make my experience a pleasant one. I am not local to Stamford (I live 30 min away) but I am certainly coming back here for any service my new car needs. I know I'll be in good hands.
jperez12788
10 de oct. de 2014
I saw the car that i wanted on the internet Barry responded to my email and contacted me immediately, I came in the following week Barry made the process smooth and efficient.They gave me top value for my trade in and i got the best possible APR percentage on the loan. will do business again.
jmancl
7 de oct. de 2014
This has been my best car buying experience ever. From experienced Sales, Marco Salazar, to Business Mgr.,Tony Siciliano, to Tech Specialist,Dan Sexton, the process was very professional. And, a personal thank you from Dominic Franchella really topped it off. A great company and worth checking them out.John Mancl
RKSSMammadovs
1 de oct. de 2014
Great experience buying car from Stamford Ford Lincoln!Thanks to Friendly Stuff specially to Michael Mykytey !!!Excellent service , great people.I'm buying cars only from SFL and I recommended to everyone.
ar07
30 de sep. de 2014
Just leased for the first time and Richard made the whole experience very positive! He knew my budget and made it work without negotiations. He (and the rest of the staff) were very friendly and knowledgeable and I was very happy giving them my business. I knew what I was looking for and had been to another Ford dealer in the area before coming to Stamford Ford Lincoln and left because I felt so uncomfortable with the staff. There was no question in my mind when I worked with Richard. The whole experience was quick and easy. He went above and beyond to get me in my new car as soon as possible.
carlos.decastro1
30 de sep. de 2014
This was my first lease, and Barry made everything a very positive experience. He was extremely knowledgeable about all Ford products, and was very helpful in getting me a lease that fit into my budget.
joseph.rebholz
29 de sep. de 2014
Great experience despite the fact they lost power for four plus hours before I arrived. Barry explained everything to me even though this is my fourth Ford, and second hybrid.
Adawkins
29 de sep. de 2014
Friendly, responsive and showed a genuine interest in working with me. Michael did a great job. Truck was ready on time, transaction took less than one hour.
psierra
24 de sep. de 2014
Easy to use online to set up service and what I wanted done during service. Waited for auto and all was completed as I asked and reviewed with me before and after the service. Friendly and treated like I was a valued customer.
Ron Rothschild
23 de sep. de 2014
I had researched my next car on line and called a couple of other dealerships, only to discover that I knew more about their product than they did. Then I called Stamford. From the moment that I was connected with Miles, I knew I was finally dealing with professionals. Miles knows his stuff, offers no nonsense, and is truly one of the nicest folks I've met in a while! We discussed a few alternatives, he said he thought he had a car that would exactly meet my requirements and offered me a test drive. I received a fair and honest offer for my trade-in, and was introduced all around to only great professionals from Ton the General Manager to Dan their tech specialist. I didn't have to play games to be offered an great price, and every step went perfectly like clockwork. I can't recall a more pleasant car buying experience. Bravo!!
chris.carlson
23 de sep. de 2014
I recently traded an old Focus for this year's 2014 model. In the service department, Peter Bloom and Scott Ferrara provided helpful support as I made the transition from old car to new. In sales, I did my search for the right car with the courteous and helpful assistance of Richard Spelling. Richard was attentive to my needs and requests throughout the process, and he made the difference in deciding to buy at Stamford Ford Lincoln versus buying from a local Chevy dealership. Thanks to the gang at Stamford Ford Lincoln.
Hhannan
23 de sep. de 2014
Barry Pasqualini of Stamford Ford offered a no nonsense, get it done buying experience. We purchased the vehicle after seeing it online and working with him through phone and email. In only a matter of days we drove the car home. No nonsense.
nicholas.healy.14
20 de sep. de 2014
I had a great experience at Stamford ford. Mike and Neil and the rest of the team were great at meeting all my needs I told them what I was looking for and my budget and they made it happen by getting me the best car for me. Mike Mykytey was very personable and went out of his way more than once to help me out. He was very personable and made me feel comfortable and confident that the cars I was looking at were cars I wanted to see not what he could push off on me. I very happy with my new car and they helped make my experience an easy and enjoyable one.
chackel
20 de sep. de 2014
I recently purchased a Ford Flex from Stamford Ford Lincoln. I was replacing a Flex that I purchased 4 years ago from the same dealership. I used the same salesperson, Lena Spagnuolo. It was as efficient, professional and pleasant an experience as I experienced on my 2011 purchase, if not better. Lena is extremely experienced, organized, honest and helpful. The vehicle order and delivery as well as the execution of paperwork, was as easy as it gets. This is a first rate Ford dealership and I highly recommend it.
ssawabini
18 de sep. de 2014
After having purchased cars over the last 40 years, I believe I have gained sufficient experience to give an honest assessment of a sales representative. Richard Spelling was absolutely incredible! His follow up was professional and timely. His attention to detail was superb. His recall of early discussions was incredible. Honestly, his approach was exemplary. I was so impressed I wrote a letter to the President of the company!
superbhimanshu
15 de sep. de 2014
I recently bought a ford fiesta 2014 from this dealership. The quality of service and pricing was spectacular compared to other ford dealers. I surely recommend this dealership for people looking for nice ford cars.
tfellows
13 de sep. de 2014
We just leased a Ford Explorer - multiple test drives, the dealership went out of their way to ensure we really got the car we wanted - no hanging around, prompt and efficient service.
jbeezy71
10 de sep. de 2014
I service my Mustang here..Purchased my used Lincoln MKX and love it! Barry and Tony were patient with me, and able to provide me with a quality used car for an amazing price! Would definitely recommend these guys!
tony22k
6 de sep. de 2014
All of people I encountered at the dealership were helpful. It was a pleasure to meet with Richard Spelling in sales each time I went to the dealership. He was friendly and attentive to all of my questions. I never felt pressured. Richard handled the deal quickly and efficiently so that I could make it to work on time. I am happy to recommend him if your in the market for a car.
Theriaultc
5 de sep. de 2014
I live in NY and found the truck I wanted at Stamford Ford. PJ helped us to get a very fair deal and when we went to pick up the truck it was everything I expected and more. That never Happens-PJ and the rest of the Stamford Ford team were over the top in service and honesty. I highly recommend buying your next vehicle here from where ever you live.
KZEZZE
2 de sep. de 2014
Barry P. helped me with the lease of a 2014 Ford Escape. He was extremely helpful and knowledgeable. Him, as well as the other staff I encountered, were professional and always shook hands! Even through the dealership was bustling (a good sign!), the staff took their time with me and I never felt rushed or as if I didn't matter. The entire experience from start to finish was stress-free. I drove away with the car I wanted and a dealership I would highly recommend!
wmollekens
2 de sep. de 2014
Very helpful and knowledge people all the way. It's our second car we bought there and are very satisfied with the attention the people at Stamford Ford Lincoln gave us.
Igor Gorbach
1 de sep. de 2014
I had a great overall experience at Stamford Ford Lincoln.Michael was awesome with answering every single question I had and made me feel like an important customer to him I would definitely recommend this dealership to anyone looking to purchase new or used car.Thanks so much Michael and have a nice Labor Day......
Amy Newmark
31 de ago. de 2014
This was my second purchase from this dealer, the first being a 2009 Lincoln MKX and this time a 2015 Lincoln MKC. I already had five years of experience with the service department also so I was happy to buy here again. Richard Spelling did a great job showing me the new MKXs and the new MKC and explaining my options to me. Dan Sexton did a great job explaining all the features when I picked up the car. And Dominic Franchella, the owner, always seems to be around and very interested in customer satisfaction. It's nice to see him so involved.I was buying with an executive A code so I have no idea what it's like to negotiate a price there as my price was already set. I was able to negotiate a slightly better price for my trade-in than they first offered, but that was just a matter of raising my trade-in valuation from Fair to Good in the Blue book pricing model. I personally thought it was more like Excellent but they pointed out some minor scratches.
rangerk
28 de ago. de 2014
Over the years, I have owned Mercedes, Jaguar, VW, Land Rover, Cadillac, Volvo and Ford vehicles. I just experienced what I would consider to be my best overall dealer experience ever. My wife and I stopped by the dealership to check out the Escape. Dominic Franchella greeted us warmly as we arrived, ascertained what we were looking for and promptly introduced us to Lena Spagnuolo who took the lead with us. Lena was simply brilliant - pleasant, fully knowledgable, straightforward and highly responsive throughout our experience from first meeting to close of transaction and send off from her and Tom Zvon. Gus Cournaris was also very helpful and Tony Siciliano was the total professional in pulling all of the financial arrangements together. A case history in how to do it right, from top to bottom. Well done.
mtlederman
27 de ago. de 2014
Recently leased my third vehicle (2015 Explorer) through Stamford Ford and each time the experience was great. Barry Pasqualini was there all along the way and worked with me on finding the right vehicle for my family. Thanks Barry!
jay.read.98
27 de ago. de 2014
I dealt with Richard Spelling in Sales (to buy a used car) and Scott in Service (to service my existing Ford) and was appreciated as a customer from the moment I stepped onto the forecourt.A totally pain free, high quality experience. The used car I bought was meticulously prepared and the negotiating was done professionally and quickly. Everyone I spoke to was efficient and I didn't have to wait. Very high levels of courtesy and service.I am not connected to this business in any way but I would go back to buy again and they will be getting my business to service my Ford.
Karen
26 de ago. de 2014
For the past six years I had leased a Lincoln MKX from Stamford Motors and I have now leased the brand new Lincoln MKC! They have always had wonderful customer service! I have dealt with Lena the last six years and I highly recommend her! She is great and caring and truly understands the needs of the customer!
chesimpson
26 de ago. de 2014
I had a wonderful experience leasing a Ford Encore.Barry Pasqualini spend a lot of time explaining my options and helping me find the right car.Everyone at this dealership made the process very pleasant.
lmazzulli
26 de ago. de 2014
On Friday August 19 after a week of trying to get Sprint to Sync my new phone to my Ford Escape I decided to try Stamford Ford Dealer. This is the dealer I have used since I purchased my 2010 Ford Escape. I was not able to call but decided to take a chance and just go. Well, to my pleasant surprise Dan Sexton was able to sync my phone explained how to so going forward hopefully I will remember :) But the customer service was outstanding he took care of this so quickly and he made my day. And it cost me nothing but a drive to the Stamford Ford Dealer! That's taking customer service to the next level!!! Thank you Dan Sexton!!!
Landborough
25 de ago. de 2014
I was a customer of Colonial Ford in Danbury ever since I have been driving! I worked with Barry Pasqualini in the quest for downsizing my vechicle. Barry was more then understanding, helpful, professional about the situation! I walked in , test drove, made a deal and left satisfied after working with Barry! I have been a customer with colonial for to long and have found my dealership of choice! Thanks so much FORD of Stamford!
adcakie
25 de ago. de 2014
For the past six years I had leased a Lincoln MKX from Stamford Motors and I have now leased the brand new Lincoln MKC! They have always had wonderful customer service! I have dealt with Lena the last six years and I highly recommend her! She is great and caring and truly understands the needs of the customer!
Bull6363
25 de ago. de 2014
Where do I begin, on Wednesday August 20, 2014, I walked into to Stamford ford and was helped by a salesman Clay Morsey. I was interested in purchasing a 2014 expedtion el. While waiting over 20 mins for a price, I used the app truecar, and within 5 mins had quotes and certificates from 3 different dealers locally. The vehicle I was interested in had a MSRP on 61,500, Clay finally came back with the price of 59,500. I showed him my quotes from truecar the best was 55,400. (Keep in mind, this is a 2014 left over, as the 2015's are now available for order). Clay introduced me to the sales manager named Tom. Tom explained to me that they no longer use truecar but would honor their price to gain a customer because they are the "number 1 in customer service"! I made an appointment to come in the next day to get my car appraised and go on a test ride. Thursday came and I was unable to make it in to the dealership. I attempted to reach out to Clay, leaving him a voicemail, that never got returned, expressing my interest in the vehicle and letting him know to expect me on Saturday. Clay's day off was Friday. On Saturday, I walked into the dealership to find out that Clay never made it into work. I spoke with another salesman named Dan. I expressed my reason for coming and specifically asked to test ride that vehicle. I was advised to "sit tight", and he would pull up the vehicle for a test drive. After making a copy of my license, I sat patiently waiting for approx a half hour. Finally dan, drove up in a 2014 Lincoln navigator. I immediately expressed my concern and was told, "it's practically the same thing"! Then after waiting and addition 20 mins, he tried to push me into a regular expedition or shortie, not the one I was there to purchase, I expressed my concern and walked out of the dealership!Fast forward to Monday morning, August 25, 2014, I received a phone call from Clay, I advised him I was unable to talk but would call him back later. Immediately after I received a phone call from tom. I advised tom, that I was going to deal with his brother in law Dom (the owner of the company). Towards the end of my work day I received and email from Clay, apologizing for "my bad experience" and explaining to me that the vehicle we were looking at was swapped out with another dealer on Saturday. I expressed concern, that I was not notified of such happenings, given my complete waste of time coming in on Saturday. I told him if he returned my call on Thursday, I would of placed a deposited on the vehicle. I was upset knowing that after having me on the hook for that vehicle they would swap it without giving me a courtesy phone call or chance. I expressed my concerns to Clay, and advised him that a dealership that prides themselves in customer service, would be more attentive to their customers needs. I would of been ok with everything up until this point. I then received not one but two, condescending emails from Clay. I also reached out to the owner, Dom, who was extremely defensive. Stated that the reason his business is number one is cause he makes himself and his cell number available to customers. As a professional, I will never step foot in his dealership again, instead of being empathic to my needs as a customer, he immediately became defensive. I'm glad his cell number is available for disheartened customers after they have been wronged by his staff. That makes everything better!I'm giving this dealer one star, however they didn't even earn that from me!Buyer beware, it takes more than someone's cell phone number to know they truly value you and your business. I have since my experience read up on the "#1 customer service ford dealer" and there are many people whom have been treated poorly by Dom and his staff. Self entitlement is good for some but I pride my self on reputation, something Dom and his staff are lacking in my book!!!#1 in customer service...my foot!!!
aw5
22 de ago. de 2014
I recently leased a brand new 2014 Ford Fusion Titanium with Bob at Stamford Ford and I have to say that this was probably the best car buying experience I have ever had. I was in a situation where I made a car purchase less than a year ago, but wanted to switch into a lease to save some costs. I originally visited Stamford Ford about two months ago to see what my options were, but at the time it didn't look like it was going to work out. Bob continued to stay in touch with me trying to see if there was a way to make things work. He listened to me, understood what I needed in order to get the deal done and eventually made it happen. Typically I can't stand the whole process and dread everytime it comes around to getting a new car, but with Bob, there was no hard sell, there was no pressure, there were no gimmicks and he was upfront and honest throughout the whole process and he truly worked with me to earn my business. I am extremely happy with my experience at Stamford Ford and will certainly be coming back in the future.
DennisPiche
16 de ago. de 2014
I am retired Navy. I have traveled all over and lived in many places throughout the United States. I must say that Stamford Ford HANDS DOWN was the best experience I have ever had buying a new vehicle.Friendly, They listen to your goals and needs. They without hesitation get you what you want.I would definitely recommend Stamford Ford to anyone that is wanting a new vehicle.
3 Fords
16 de ago. de 2014
Richard was patient and worked with me to develop a great deal. This is our second car from Stamford Ford in a year and we will come back again for the sales professionalism and great customer service.
Erceriello
15 de ago. de 2014
After many years dealing with Stamford motors, they are getting better and better,Great customer service, good service people!Miles Moebuis is fantastic extremely helpful and goes the extra mile every time, he keeps me coming back to this dealer and I am grateful for all his attention.
Bartie
15 de ago. de 2014
We have been customers of Stamford Ford for over 50 years! We have always had excellent service! This year the service was even more excellent - actually incredible! Tom Zvon, PJ UVA and Andres Cadena went over and above what we expected! Everything was explained carefully and the features of the car were demonstrated in an easily understandable manner! We could not have asked for more! We are due to replace our other lease in the spring and we will be getting another Fusion. They have a winning team there!!! Thanks, Ford friends!
Gsalva
14 de ago. de 2014
Excellent responsivenessAnd good information provided Delivered car ordered and very generous with trade in value which was greatly appreciated.Looking forward to having service work done there .
billmc2
13 de ago. de 2014
Was looking for an F-150 and they had just the one I was looking for. P.J. answered all my questions about the different models I'd researched and knew I wanted something I could use to tow my Sheby GT500 (which I'd bought from them last year). They gave me a fair price and I know they'll take care of service for as long as I own these cars.
nate1980
13 de ago. de 2014
I was listened to and was sold the car I wanted at the price I wanted with no pressure. Barry handled the sale flawlessly and Andres helped me with the financing. Both were terrific!
Pepdance
11 de ago. de 2014
The staff at Stamford Ford are amazing! We had a wonderful experience and could not have asked for a better one. Juan worked with us to get both what we needed and wanted in the price range we could afford. The staff there truely personalized the experience. The customer service is unbeatable, we felt like part of their family! They went above and beyond and really care about you as a person. You are not just another customer! You will not be disappointed with Stamford Ford.
DHitch1971
7 de ago. de 2014
Everyone I have dealt with has been exceptional. Customer service is a top priority. They are friendly, responsive, and make you feel important. Marco was very patient with all my questions and no pressure to buy or make a quick decision. I felt very comfortable coming back several times to look and test drive. Quick response to all phone calls and emails. Peter has been my service adviser for my older car and I have been very satisfied. It's a very busy dealership but somehow they manage to be attentive.Most amazing of all is Dominic Franchella's commitment to making sure that each customer is 100% happy. I had a situation that was really an issue with Ford rather than his dealership and his solution for me was nothing short of amazing. Very generous and made me very happy.
hadlstep
7 de ago. de 2014
A class act dealership. We had a recall issue with our 2013 Escape and Dominic and Richard stepped in and resolved everything quickly and professionally. Customer satisfaction is a priority for this dealership and we greatly appreciate that. The entire staff that we dealt with were extremely friendly and professional. I would highly recommend this dealership and we will definitely buy another car from them.
aracelly
6 de ago. de 2014
This is my second time vuying from this dealer..i like the friendlyness and the willing to please customers enviroment, i feel they will try to get me the best deal and make sure I understand the process..came back this time and will come back again.Michael is very nice and i will like him to be my sales person when I come back next time..very nice expirience. Will not go anywhere else but here.
juan1991c
31 de jul. de 2014
Barry from day one has been a great help to finding a vehicle for my mom especially for how far she travels. This is my second visit and Barry manage to impress me with his choice of car which is the Ford focus se. The deal he gave us could be any better that I would ask for. Now because of him my mom can enjoy a new 2014 focus and feel comfortable as she drives. So to sum this up, if you need someone to help you find the vehicle you need, then Barry is the gentleman to see. Thanks Ford for the experience:)
jbduffy
29 de jul. de 2014
My daughter was interested in a new small SUV and identified a few models. This was the first time I ever looked at a Ford model. PJ Uva met us and patiently walked us through all the features and options available on the new Escort. He also gave us a test drive. When we said we needed to look at a couple of other models he said to let him know if we have any questions and very politely thanked us for coming in.He followed up with a call and email but there was no pressure.We decided to lease an Escort and returned to PJ to choose colors and options. Again PJ was very patient and professional. He made the process and paperwork painless and easy. Picking up the car was also seamless and professional.I will definitely be back to Stamford Ford for my next cars.
Tara O'Connor
29 de jul. de 2014
Michael was a very easy salesperson to deal with. He was very professional, patient and fair. I was very pleased with my purchase and the dealership. I would definitely recommend Stamford Ford Lincoln to all my friends.
seymur.mammadov.39
26 de jul. de 2014
To whom it may concern,Earlier today, I bought a new car from Michael. To simply begin, Michael is the most sincere individual in that dealership. His communication skills are outstanding and his professional attitude towards his job radiates throughout his service to his customers. Throughout the sale, Michael put in his own work hours to make sure that I received the car in the best condition. Before the sale, he cleaned the car and filled it with a full tank of gas. Michael also helped me transfer my items from my old car to the new one. Getting to know Michael was a blast. With such a great story to tell, he kept me entertained the whole deal. I recommend Michael to anyone looking to buy a vehicle from the Ford Lincoln dealership in Stamford.
Jghuber
26 de jul. de 2014
Came from out of town to look at a specific car they had advertised. When we got there they had the car all ready for us to test drive and took their time with us. Threw out the sales process there was no pressure and the we're very flexible in working with our budget. I would defiantly come back here for all of my car needs!
susanhamill
25 de jul. de 2014
Everyone that I came in contact with was very friendly, helpful and knowledgable. My salesperson, Clay Morsey was very professional, yet fun to deal with.
Draghi
25 de jul. de 2014
My experience with Stamford Ford Lincoln was outstanding and I will definitely recommend them to anyone and everyone. My whole experience was delightful and I'm very happy. My salesman Juan listened to my wants and delivered beyond my expectations. Looking forward to doing business in the future. Thanks for the new ride :o)
abernadel
24 de jul. de 2014
Richard is great guy. He gave my wife and I excellent customer service. I recommend richard to anyone I know. Loom forward to doing business with him again in the future.
Roxann C
23 de jul. de 2014
We are so pleased with our new Ford Escape! Michael was a pleasure to deal with and made our transition to our new car both smooth and professional. We have been looking for a new car for a while and Stamford Ford just wrapped it up for us!! They took care of everything for us and made it so easy. Would highly recommend this dealership and Michael when looking for another car.
anonyuser
23 de jul. de 2014
We couldn't have been more pleased with our experience at Stamford Ford. After visiting a number of dealerships in the tri-state area, we had other places to compare it to - and really there is no comparison. Richard was a pleasure to deal with, and had the most thoughtful approach to the process. We never felt like we were being "sold" to, and we are so grateful to both Richard and Neil for working with us so that we are able to own our first Ford together. One of us may have been converted to a "Ford person", and the other didn't need to be. We look forward to continue to work with Stamford Ford for years to come!
rxk001
21 de jul. de 2014
We just bought 2009 Ford Fusion. It was great working with Richard Spelling. He was very helpful. It was extremely positive experience; we really liked everybody we have been dealing with.I would highly recommend this dealership and especially Richard. This dealership is really trying to take care of their customers.
AnnEpi
19 de jul. de 2014
I absolutely LOVED doing business with Stamford Ford! Everyone was so friendly and helpful throughout the process. Barry was extremely nice! Definitely the best salesman I've met :)
Mylord
17 de jul. de 2014
Michael has been our car dealer for over 2 years, and we recently recieved a new car with his help. When we got our first car from him, he was very attentive to us, asking if he and his service could be in any help to us and our car. He helped us with every small question and detail, responding quick and effectivley with solutions to all of our needs,concerning the car. So when our lease was up we had no doubt as to whom lease our next car from. After telling him what we would like to see in the car, he came back with a proposal of a car, that turned out to be more advantageous then we had been offered from any other dealership around. After we agreed, in a matter of few days we were in our new perfect wheels. Overall, having Michael as our car dealer was never like a business relationship, but like a close family friendship. He has a personal connection with his costumers, and we wold definitely recommend him to our friends as the most reliable and lucrative car dealer around.
LabsRFun
17 de jul. de 2014
We traded in our BMW for a 2015 Ford Explorer and couldn't be happier! Barry in Sales is GREAT and Tony in FINANCE is wonderful!! They went above and beyond any dealership I've had dealings with...when we picked up our new vehicle they(Melissa B) even presented my 3.5 yr old son with a remote controlled Ford Truck!! I highly recommend this dealership... A & L, Norwalk, CT
Stangtime
17 de jul. de 2014
Barry has helped me from day one finding the right car and finally getting it to me. He is promt, helpful, friendly, and knows his material inside and out. I have refered him to all my friends and with good reason. He is very personal in making sure he knows you and what you are really looking for.
rjsandor
17 de jul. de 2014
Our experience with P.J. Uva and Stamford Ford Lincoln was simply the best, pressure free, informative car buying experience we have ever been through!
Condors
16 de jul. de 2014
Michael Mykytey had sold us a Lincoln last year and we returned for a Ford this year. He is knowledgeable, personable, and very client oriented. We are pleased with our second new car and very happy working with Mike.J&R in Greenwich, CT
United House Wrecking, Inc. UHW
16 de jul. de 2014
Everyone at Stamford Ford was a pleasure to work with. From the moment we were greeted in the showroom we received incredible customer service! Michael our salesman was extremely friendly and knowledgeable. My wife and I were having trouble deciding what kind of car to buy. There was no pressure to make a purchase, instead Mike spent A LOT of time really guiding us to find the best car that would suit our needs, both in function and in price. He made the decision process so much easier for us. I now recommend these guys to all my friends and family looking for a new car!
bhappy1234h
15 de jul. de 2014
I am very happy with my recent experience at this dealership.Mike M took the time to really explain the car to me, and he and Dominic worked hard on my trade in and gave me a very fair price for it. This coupled with the great rebates that Ford had going on, made it a no brainer for me.I am thoroughly enjoying my 2014 Mustang V6 Premium MCA edition, and I greatly appreciate the informative no pressure sales. Thank you Mike, Dom and Tony for a wonderful experience.
Love my new Explorer
11 de jul. de 2014
My husband and I bought a new Ford Explorer this past week. From the second we walked into the dealership to the day we left with my new car, everyone at the dealership went above and beyond! I'd recommend this dealership with confidence:) In all honesty, we usually look at cars when the dealerships are closed so we don't feel pressured and or bothered by salespeople, but this dealership was nothing like we had expected. Juan Calderon (sales consultant) was great and so was Andres Cadena (financing). It was a pleasure to buy our car at Stamford Ford Lincoln and we'll definitely buy our next car there. We feel confident recommending them to anyone:)
Mbfish72
10 de jul. de 2014
Juan made my whole car buying experience very pleasant. He went out of his way to help me program and get to know my new car.
vrepaci
8 de jul. de 2014
My previous salesman retired, so I was nervous about losing the personal service I had received with him. I was thrilled with Michael Mykytey. I felt as if he were an extension to my previous salesman. He worked hard to find the vehicle I wanted. I did not have to wonder what was going on because he kept me informed each step of the way. My car was ready to go and I felt just as comfortable as I have in the past.
pass0209
8 de jul. de 2014
Michael was very accommodating to our needs and helped us to purchase a car very fast with all the extras we wanted. He returned calls immediately and informed us all the way along with updates. Dominic runs a great showroom and shop and Andres was very expedient with the financing!
chriscagg
7 de jul. de 2014
I worked with Barry Pasqualini to find me the exact Ford Edge i wanted. He and his team worked so hard to find the car and deliver it to me in record time. And at the best lease rate of all the quotes I got. This place is very service oriented. Great experience !!
risnyo
5 de jul. de 2014
We had a great experience with our first point of contact, Don, who helped us get the car we wanted.He was really cheerful, firendly and did everything to get us the car in the rare color we wanted. He was continuously in contact with us and made sure that everything happaned the way we wanted, even after we had the car.If you want to have more than the best deal, you will get it here.
MaryLFord
3 de jul. de 2014
Worked with Barry on new car lease. As always, he was very professional and helped me make a selection and move the deal forward. He is also very personable, but not intrusive - a true gentleman who deserves great success with a high level of knowledge and service. It is worth it for me to drive to Stamford, Barry's service and this dealership make is a pleasure to make the importance periodic investment of buying or leasing a car - don't go anywhere else! And ask for Barry - a great person!
vparis
3 de jul. de 2014
My experience with this dealership has been extremely positive. this is my second Ford and I am very happy. Everyone made sure I understood everything and were very clear with all the details. I would definitely recommend this dealership to friends and family.
Sandeep Paul
3 de jul. de 2014
Stamford Ford Lincoln was by far my best car buying experience. From my salesman Michael Mykytey was very helpfull in search for a right car for me, He was always in contact with me during that phase and also explain to me how my car worked. He is ones of the Best Sale person i have met. Sandeep Paul
Sfbello
1 de jul. de 2014
I recently leased a 2014 ford explorer. It was a great experience from the first time I waked into stamford ford Lincoln, to the day I drove my car off the lot. Richard spelling was a delight! I was always greeted with a smile. The sales process was painless. Richard sales approach is done in a very classy way. I was truly expecting a painfull experience. But, it turned out to be quite enjoyable!!!! And.... I love my new car!Thanks Richard and stamford ford Lincoln!!!!!
amtjvt
30 de jun. de 2014
Dropped into the dealership one day to look at a Lincoln MKZ that was advertised online. That one was no longer available so Richard Spelling took over for us and showed us another one he had available. This worked out great because I liked this one more! He even went out of his way to try and locate one that had a different color interior. Turns out I liked the one he had the best. He was wonderful to work with, very professional and very accommodating. He worked out a great price that was comfortable for us and we were in our new car within a week! I would highly recommend Stamford Ford Lincoln and especially Richard Spelling.
jzamacona
30 de jun. de 2014
Stamford Ford Lincoln was by far my best car buying/leasing experience. From my salesman, to management and to financing, they were honest in pricing, fair in negotiation and went the extra MILES to explain to me how my car worked as well as the financing. I will not go anywhere else for a car or truck again.JorgeZ
Flex2011
26 de jun. de 2014
Drove 90+ minutes to test drive a vehicle listed on line. Salesman too busy so I was helped by another but Barry would check in with us as he passed by. Once we started to negotiate pricing and trade found out they had a deposit, But I could leave a backup deposit in case the current buyers financing fell through. Told them to contact me if it fell through. Following Friday received an e-mail telling me vehicle was still available and to contact them with my deposit. Got the message after work (you know that stuff we do to pay for these things) so had to call Saturday. Got voicemail each time I called and left message I would try again during breaks when I could Saturday but if didn't connect I would call with a deposit Monday since I was instructing at an event ALL day Saturday. Every communication from Stamford started with 'When Are You Leaving The Deposit". I still did not have a final price for the vehicle. Sales Called midday Saturday using caller ID to ask again for a deposit. Told them I would call Monday and that all messages left stated I was tied up Saturday but I WOULD be completing the sale. Monday took three attempts before I was given a final price which included the trade-in value given two weeks earlier when I first stopped by. Arranged my own financing and showed up 10 minutes late to pick up car. Was scolded by Barry for being late. Remember I am the one holding the $20k in bank checks now. . 2 hours later I finally was able to leave. Most of the information I received from Barry had to be corrected by Tony Siciliano regarding warranty's etc. Got as far as 95 (about 2 miles) and every time I used the brakes on 95 the whole front end would shake violently. Got back to the dealership 15 minutes after I had left and most of the staff , including my salesman had already Booked for the weekend. Tony provided me a loner so I could make the 90 minute drive home while the fixed the brakes and other inoperative systems on the Ford Certified Car that hadn't been fixed prior to delivery. Was told for the other systems (such as the SYNC) to use the warranty if I did not want to drive all the way cross state to Stamford. Following week car was delivered to me and loaner picked up. A Ford Certified Used Car should not be delivered to the customer unsafe for the road when the highway is less than 5 minutes away. Received only 1 response to multiple e-mails from Dominic Franchella who lists himself as Dealer Principle and was introduced as owner. Like the car, Tony Siciliano and Clay Morsey were great when everyone else was gone but I would not trust this dealership again
xennis
26 de jun. de 2014
Marco Salazar guided me through the purchase of a new Ford Explorer with ease covering in detail options, prices, and availability. I was thrilled when he found the very car in the color I wanted within a couple of days. The agency was very hospitable with smiles and offers to help. At the very end of the buying process all the new equipment, buttons - mirrors - radio options were patiently explained to me. I drove out of the agency confident and happy with my new silver Explorer. Thank you Marco.Sincerely,Mrs. Gale Hartch
harv99
26 de jun. de 2014
We dealt with Barry Pasqualini during our purchasing process. Barry was great to work with. He was very helpful in trying to meet our needs for the new car.
sheilagoggin
25 de jun. de 2014
We recently purchased a used Ford Escape from Don Febbraio. We have lucked out with Don! We called and mentioned what type of car we needed and Don listened. Within 2 weeks Don had found us exactly what we were looking for. Don has followed up with us making sure that everything is as it should be. He really cares. We highly recommend Stamford Ford and Don & Chris Febbraio!!
jmfhs
25 de jun. de 2014
We worked with Marco and he was very thorough and followed through. He got us in the car we wanted in a very timely fashion. Neither of us engaged in that old school car buying gamesmanship - so the transaction was fast, made sense and got done fairly! Good to do business with! Satisfied with our sales experience.
Mrskfox
24 de jun. de 2014
My experience with this dealership was excellent! I have no complaints at all. Sales rep.,Lena, helped me get the car I wanted and Tony was the man to go to get approved for the payment I wanted!! I got the car I wanted with the payment I wanted! Very happy with my new Escape Titanium! Thank you so much to all the team in Stamford Ford. Karem Fox
joetibbs
24 de jun. de 2014
Our sales guy Michael was able to get us the price we wanted to spend on our new vehicles. He got it done quick and we were on the road in a couple of days. The GM and Owner personally thanked us for our business. Not sure you can ask for any better service.
ElizabethM2014
24 de jun. de 2014
I thought is necessary to post my experience at a Stamford Ford because I've never had such a professional, caring and most of all, thoughtful experience. My visit to Stamford ford was to find a side truck for my husband- a surprise gift for him. I called and spoke with Michael Mykytey. He was so nice right away I was at ease dealing with him. The truck I originally inquired about was no longer available but Michael said he would do some research and get back to me. I raised my budget a bit and called Michael, hoping this would greater my chances of finding a truck. It worked! He informed me they had something and I told him I would be right over. When I walked in, I was immediately greeted and asked if I would like anything to drink. Jokingly I replied " yes, a scotch on the rocks" I settled for a cold bottled water. Michael knew the truck was a gift and since my husband was with me, Michael played along. We found a truck we loved, Michael made the magic happen and the deal was done. When I arrived the next day to pick up the truck, Michael said he had a gift for me.....a bottle of scotch!I have stayed in some of the best hotels in the world and never has anyone put that much thought into doing something so special. Taking the time to purchase it, have it wrapped and given to me is just jaw-dropping. Immediately, I wanted to thank the general manager, Tom Zvon and let him know how special it is to have an employee that that.Thank you- thank you Michael for making this purchase so great.
Putnam
21 de jun. de 2014
I've owned a limousine service in Greenwich, CT since 1989. I purchased 48 vehicles from my last dealership, but was swayed to purchase our latest vehicle from Stamford Ford/Lincoln. And I am incredibly glad I did! The people at this dealership are NOT "salesman friendly". They truly care about fulfilling your needs, meeting your budget, and making sure you understand and get the most out of what Ford & Lincoln have to offer! For example, all paperwork was perfect - which is extremely important for a limousine service, as the State will not issue plates or register the vehicle if there is ONE thing incorrect. And someone not even involved in the sale spent over and HOUR with me, teaching me how to sync various cell phones into the vehicle so we can text our chauffeurs hands-free! Amazing prices, amazing people, amazing service, and amazing customer care - ALL dealerships should be 1/2 as good as Stamford Ford/Lincoln!
Baseball41
21 de jun. de 2014
I've owned a limousine service in Greenwich, CT since 1989. Although I was very loyal to a great dealership for the last 17 years (I've purchased 48 vehicles from them), I was swayed into purchasing yet another Lincoln Town Car from Stamford Ford/Lincoln. Price played a big factor, but the diligence and friendliness of Mr. Miles Mobius sealed the deal.This new 2014 MKT Town Car, loaded with everything possible, was $5,000.00 less than at any other dealership. However, Mr. Mobius was NOT simply "salesman friendly". He personally oversaw, and made sure EVERYTHING was perfect, the entire transaction.Purchasing a vehicle for a Limousine Service is not as easy as purchasing a personal vehicle; the State of CT will not register or issue plates for the vehicle unless every little detail is correct on the registration, as well as many other documents. Mr. Mobius had the vehicle ready - with a FULL TANK OF GASOLINE - and immaculately clean at the precise time I arrived.Not only that - Mr. Mobius made a point of introducing me to the owner of the company, the head of the parts & repair division (which is incredibly efficient and trustworthy) as well as to Mr. Dan Sexton...Mr. Sexton spent over 1.25 HOURS with me, teaching me the new way to sync cell phones into the vehicle's GPS display, so that our dispatchers can alert our chauffeurs of any traffic, flight delays, etc. Think about that - OVER AN HOUR! And Mr. Sexton could not have been more patient and friendly, as well as helpful.Bottom line - if you're looking for a vehicle which is safe, loaded with extras, excellent on gas mileage, and a sheer pleasure to drive (such as the Ford Mustang Convertible), DO NOT BOTHER LOOKING ANYWHERE ELSE! This dealership will change your mind of what a dealership should be - Other dealerships should take notice: if they want to see how a truly professional operation should work, Stamford Ford/Lincoln is where they should study!Many, many thanks to all at Stamford Ford/Lincoln for such a wonderful, seamless, and money-saving transaction. May it be the first of many!
Donna8859
21 de jun. de 2014
I had my car serviced at Stamford Ford last month and the service was wonderful. When I walked in the door I was greeted by Scott Ferrara. He made me feel welcomed. When my car was done Scott went over what was exactly done to my car. He also told me that I would be getting an email or call to set up my next service appointment in about 5 months. I have been leasing my cars for over 20 yrs. now with Stamford Ford and everyone makes me feel like I am family. Donna Vitti
MR150
20 de jun. de 2014
This is the second Ford I have purchased from Lena Spagnuolo at Stamford Ford and would recommend her to anyone thinking of buying any kind of car or truck. Lena is honest, knowledgable and truly puts the customer's best interest first. She was thorough, followed up and made what is usually a difficult transaction, easy and seamless. The best part about working with Lena is you can trust you are getting a fair deal. I also have had a great experience with the service department in the past and plan on getting my second Ford serviced there for all oil changes etc. Thanks Lena!
irakleinfeld
19 de jun. de 2014
Buying a new car can be very stressful. But not this time at Stamford Ford Lincoln. The salesman, Michael Mykytey, was the best I've ever worked with. He was most knowledgeable and worked hard to satisfy my needs. When issues were not in his control, he succeeded in getting management to go the extra mile for me. They were the most forthcoming management team I've ever encountered in the automobile business. Michael was always available and answered my calls promptly and authoritatively. We got a very wonderful car at a great price and with all the sales service I could ask for. I'd recommend this dealership to anyone.
jcwmarciano
18 de jun. de 2014
I highly recommend Stamford Ford Lincoln, and I especially cannot recommend Richard Spelling highly enough. Richard took great care to make sure my needs and desires were met and went out of his way to accommodate my extraordinary family situation, even to the point of changing his schedule. He found exactly the car I wanted at a nearby dealership and made sure that it was delivered the day I needed it. Dan Sexton also took extra time to walk me through how to set up and work the Sync package and the rest of the features. I am completely satisfied with my new Ford Fusion, and I am incredibly grateful to Richard for taking such good care of me.
malaka
18 de jun. de 2014
I visited Stamford Ford Lincoln to replace a mirror on my 2010 F150 which I also bought from Stamford Ford Lincoln. I ended up leaving with a 2011 Ford F350. Don made sure all my needs were taken care of, I love my new truck! He gave me a full tank of Diesel on delivery! Neil gave me a great number on my trade in and made sure the truck was in tip top shape.
arlene54
18 de jun. de 2014
Michael was wonderful. Outstanding sales person. Knows every inch of the C-Max I purchased. Went above and beyond for me. Thru half of the transaction, I had to go and pick my grandson up from School. He smiled and said No problem. I will wait right here for you. Tremendous Customer Service. I would recommend Michael to anyone who is looking for a Ford. Tony Siciliano was Outstanding as well. And Dan Sexton, the technology Specialist, was going through the features of the gps, radio, and climate control for 30 minutes or more. Thank you all. Great job. Arlene
mark1949
18 de jun. de 2014
Mr. Salazar could not have been more helpful and understanding. He made the car buying experience a pleasure. He was most generous with his time and most understanding of even the stupiest questions that we subjected him to. He made Stamford Ford Lincoln our first choice when buying a new or certified pre-owned vehicle.
mogk
16 de jun. de 2014
i have dealt with this dealership before and have had great experiences.recently purchased a used vehicle from them.michael was a very helpful salesman.very friendly and very easy to deal with
ginac28
14 de jun. de 2014
Michael Mykytey was extremely knowledgeable and a complete joy to work with. This was one of the best experiences I have ever had at any car dealership.
Geoffrey Berry
13 de jun. de 2014
Lena Spagnuolo is absolutely the best salesperson. I am the manager of the largest real estate company in all of NY and my office alone has 100 sales people and I tell you, you are lucky to have her!!
jlfalbel
13 de jun. de 2014
Everyone was very friendly and efficient and took their time with me. All my questions were answered. The car was ready when I arrived to pick it up and was even pre-programmed with some radio stations that the salesman thought I might enjoy!!I would heartily recommend this dealership and especially the people I came in contact with!
swiftkeys
11 de jun. de 2014
Before I begin my review I would like to point out that this is not the first time I've purchased a car from a dealership (dealerships I won't name because thats not relevant for this review) and I've never once felt like I didn't get swindled into buying a car that I wasn't sure about. Every car I've owned prior to this one it only took a week for me to wish I'd put more thought into the decision. The stigma around car salesman had proven to be true for all of my adult life and this time around I was almost scared/anxious about the entire thing. Anyways, enough about past experiences that were horrible, let's talk about Stamford Ford. When I walked into the dealership it was very close to closing time and I expected to feel rushed or simply told to come back tomorrow (that happened to me before at a previous dealership) but to my surprise I was met with open arms and hours after the dealership was supposed to be closed I had taken a test drive, reviewed all of my options, and felt no pressure to buy that day. Chris was highly recommended by my girlfriends father so he took care of us when me and my mother first arrived. We explored options and then I was introduced to Judy who was extremely kind, easy going and knowledgable of any car I had questions about. I recall Judy at one point offering to let me speak with a "tech guy" to help me understand all the bells and whistles but I didn't feel like that was even needed because of how well she broke down how the car works inside and out. Judy has a personality that makes you feel as if you already knew her and had already developed a friendship, it's hard to explain but it was comforting. When I made the choice and picked the perfect Ford Fusion to fit my needs Judy introduced me to Andres and we began the paperwork process. Andres was beyond efficient and patient in walking me through the paperwork and making sure I understood everything about my lease and what was expected of me. I never once felt like I was signing something that I didn't fully understand. Once the process was done and the car was mine Judy walked me to the car and took another half hour making sure I understood everything fully. I already had a pretty good idea of how everything worked but I was thankful to have someone on my side who truly wanted to make sure I was driving away with a full knowledge of the car. I would recommend that anyone interested in a Ford or Lincoln go to this dealership. From the excellent customer service to the laid back atmosphere at Stamford Ford I for once in my life am not seconding guessing anything and feel very secure in my purchase. Because of this single experience I can proudly say that Ford has a loyal customer.
Yanimo
10 de jun. de 2014
I had good experience in Lincoln ford dealer in stamford .and of course with the sale person MR Michael mykytey the experience was100/100 gooooood. Thanks to my Ukrainian friend
frank137
5 de jun. de 2014
Fair dealing when we came in with quotes for similar vehicles from the internet from 4 states around. Delivered on their promises to prepare vehicle to our satisfaction. Good follow-up. Offer to come back for a particular service at no cost.
McGinty
5 de jun. de 2014
The entire process was pleasant, efficient and highly professional. The exact car we wanted was located for us and delivered in a week with the extra accessory we requested installed and ready to go. The salesman spent as much time as we wanted in explaining the car's features, both before and after delivery. He left us with an open ended invitation to stop in any time if we needed anything. He followed up with a phone call as well. This dealership really has its act together.
gman1952
5 de jun. de 2014
We have worked with Miles Mobius for years and he has never let us down. He has always been our "go to" guy. You tell Miles what you are looking for and he puts the deal into a simple/ understandable terms. His recommendations are always spot on. You could not ask for a better representative. I would strongly recommend him to anyone interested in a new Ford or Lincoln.
keith00373
2 de jun. de 2014
I ended up leasing a car from this dealership after visiting a few ford dealers in the area. The salesman, Clay, I worked with was great. He was personable and very efficient, also not pressuring at all (in a way which ends up being a reason to leave). That's the way a car buying experience should be. I also met the owner and sales manager, both great people to work with and once again, incredibly efficient. I would recommend this dealer to anyone looking to buy a Ford. Overall great experience.
funke
2 de jun. de 2014
Excellent! good & timely service was provide in accordance with the original estimate. I will continue with this Ford location for all my auto repair needs.
FordGal
31 de may. de 2014
I have been driving Ford products for 20 years. When we needed extra room for a new addition we decided to look into the 2014 Ford Explorer. Richard Spelling was perfect. He explained all the new features and helped us customize a vehicle that was everything we wanted and a price we could afford. He also kept us informed during every stage of the purchasing process. Tony Siciliano assessed my trade (an F-150 I had purchased in Florida that did not have 4x4...not an option in the frozen tundra of Connecticut) and was very fair compared to what I had researched on Edmunds.com. Tony also handled the sales paperwork. He explained every figure in detail and configured the warranty to suit our driving habits.There are a lot of "bells and whistles" in cars today and Dan assisted me in figuring them all out. He even uploaded wallpaper to customize our computer screen! And to think, my first car didn't even have electric windows!Now for the vehicle...it is amazing. The ride is smooth, the features are extremely convenient and intuitive, and the seating is very comfortable. Even the lift gate was such a convenience when we were loading groceries yesterday!Thank you Richard, Tony, and Dan for all of your assistance! Very happy!
grdavis1
30 de may. de 2014
All the people were professional and very helpful. Don's introductory remarks won us over when he asked if we were looking for a new or pre-owned car. No other company had encouraged us to shop for both. We bought a black pre-owned car and named it "8-Ball." Dan's explanation of special features was very helpful. Thank you - we are pleased.
SOYCT1
28 de may. de 2014
As of 9am on 6/11/14 Stamford Ford has taken the vehicle to be fixed, The gave us a Loaner Vehicle and have been very polite and helpful with resolving this issue. We look forward to picking up our van on Friday with the scratches fixed as promised. The staff was e=very helpful, courteous and willing to resolve the problem. Thank You and we will update the review now... (Below is the original review)"Went to purchase a used 2008 Toyota Sienna for our Non Profit Organization, the price was fair. The sales guy PJ asked us to purchase a protection on the inside and outside of vehicle that would cover spills, sunburn, etc.We agreed to purchase the protection ONLY under the terms that the scratches that where on the side of the van be removed. PJ assured us that they would be taken out if we get the protection. So we purchased the car, but when we went to pick the van up the scratches where still on the van and "PJ wasn't available to talk" so the manager "Neil" came out and looked at the scratches and told us that the scratches where on the vehicle when we agreed to purchase, we explained that we were told they would be removed but he didnt want to hear it, plus it was late and they were closing. Being that it was a verbal contract we couldn't do much and we didnt want to argue and fight over it so we just left and we will never recommend this place to anyone. Very Disappointed."
beabea323
28 de may. de 2014
I purchased a used 2010 Ford Edge from this dealership on 4/26. The salesperson that assisted me, Judy Walters, was very knowledgeable and accommodating with all of my questions. To put it short, she was awesome! This is the 3rd used car I purchased and I have never experienced customer service as I did here. Everyone was friendly and courteous. Everyone from Judy, Neil, Tony and Scott made my bar buying experience a positive one. Even when I had to take the car back for some minor and unexpected repair work, I was taken in immediately and provided with updates. I would highly recommend shopping at Stamford Ford Lincoln!
mchcdc
27 de may. de 2014
This dealership was recommended to me by a close friend who had purchased her vehicle there. Everything she said about the people of the dealership, especially regarding Lena Spagnuolo my sales rep, was true. Actually it exceeded my expectations. The staff went out of their way to accomodate my wishes giving me the vehicle I desired at a great price. Dan Sexton who guided me through all the new technology was a great teacher and explained all the features (to a not so tech savvy person) in a way that was easy to understand. I feel confident that the staff of the service department will be equally pleasant to work with.
ctbach22
24 de may. de 2014
My experience with Stamford Ford was excellent. From the time I set a time for a test drive with the ford escape to when I drove the Ford Titanium off the lot I was impressed by the efficiency and professionalism of the team at this dealership. My Salesperson, Barry Pasqualini, was especially professional and knowledgeable about the car he was selling and tailored his description of the car and its many options to suit our specific interests. My wife and I were amazed also at how quickly we were able to get through the financing department, learn about the car and drive off the lot about 1.5 hours tops. We had a great time buying from this dealership and meeting with Barry and would recommend any of our friends or family go to them.
donare17
23 de may. de 2014
It is incredible how much Marco and this dealership will do to make sure you are 100 percent satisfied with your purchase. Marco went above and beyond when I was looking for a car for my daughter. He made sure she got the car she wanted within the price range she could manage. We left the dealership with smiles on our faces. I have purchased many vehicles in the past but never had such and easy experience with the entire process. I will be sure to use this dealership for our next purchase and would highly recommend it to anyone looking for a new or used vehicle. This is an A+ dealership and Marco is top notch! Thank you so much!
janetsteenornitz
22 de may. de 2014
My entire experience was A-plus! Efficient, courteous, delivered on time, good followup. I would definitely go back when this lease expires for the next car!
bobkeys
22 de may. de 2014
Richard greeted me in the lot as I was eyeing a new white 2014 mustang and looking to test drive. Knowing this was over my budget he noted an alternative that coincidently just happened to be what I was looking for-- the right color, options, convertible and more importantly closer to my budget -- and still a 2014. I was quite impressed with this car on the test drive. Richard, Neal, my wife and I then spoke about everything Mustang, the after purchase service, and financing issues. They worked diligently and tirelessly with me for about 2 hours past closing time.( I'm sure they went home to cold or warmed over dinners.) But they weren't happy until they knew I was happy and comfortable with making this purchase. And I must admit here -- I am not an easily persuaded nor an easy to please customer. We came to an agreement. The car was insured, registered and ready for me in just a few days. Richard was running the all the follow-up paperwork via email, text and voicemail making everything easy for me to continue with my very busy seasonal work. On closing and pick-up day Richard was there going over all the features and details and made sure that I was prepared to enjoy this vehicle today, tomorrow and and for years to come. He assured that I could contact him anytime with any question. I was then greeted by Tony who handled the sale closure and financial aspects. He was very much like the rest of my team. Warm and friendly, extremely patient and thorough. And a real pro. This is my new hometown dealership with a world-class feel. I personally feel that anyone can "sell" a car. My experience at Stamford Ford/Lincoln was all about the people. My team had my wife and I feeling like part of a new family. And now we have a "pony"! : )
sdesola
21 de may. de 2014
Richard Spelling is a great Sales person. He sold me a new 2014 Ford , and thanks to him I chose the right model, Escape Titanium. He not only explained in detail all the features of the car, he also got me a great price. He spent a lot of time explaining my different options regarding buying/leasing and answered all my Email questions quickly . I highly recommend him He is very professional, and is an expert in the Ford Brand. Also a true gentleman !
Theleens
17 de may. de 2014
The subject title is somewhat unusual but it stands out to the eye, very much similar to my experience with Stamford Ford Lincoln. From the moment I walked in the door, I received excellent service. At no point was there a heavy sales pitch. Richard Spelling made the sales experience all the sweeter with his friendly demeanor and knowledge of the model in which I was interested. We were allowed to do a test drive without the sales rep being in the car, which was a great sign of trust. They were fair on price and made the gathering of documentation (I am British) very straightforward unlike some dealerships I approached. All in all a wonderful experience and a wonderful team. I won't be going anywhere else.
livefreeordie
17 de may. de 2014
I walked into the dealership a few months ago because I was interested in the Ford Fusion. I made a few calls to dealerships in the area first, in order to get a feel for the price of the car.When I walked in, a few salespeople immediately offered to help me. Judy Walters approached me and I told her I was looking for a new fusion and she immediately asked me to wait a minute so that she could check to see who was next up on the list to handle the next client. She passed me on to Richard. He was extremely helpful throughout the entire process, worked with me on the price and when they couldn't find the exact car I wanted, they ended up giving me some extra options for the same price I was willing to pay. They were always very responsive with all of my requests and few delays. I haven't had my car serviced there yet, but I certainly plan on doing so since they make you feel at home.I purchased a Ford Explorer here about 20 years ago and hadn't been back since as I tried out lots of different brands over the years. However, I decided to go back to Ford because I think they make great cars and I wanted to support Made in America. I also got the Fusion Hybrid which is great on gas.
jdrawcliffe
16 de may. de 2014
Don and Dominick always greet me by name, and on my first service call since buying my beautiful Milan, they even gave me a loaner! I could not be happier with the "high-touch" customer service we always receive at Stamford Ford-Lincoln - they are the best!
Betty532
13 de may. de 2014
I had an accident with my 2014 Escape 20 days after I leased it. Scott Ferrara helped me out in getting the part which ford stated wasn't made yet. He definitely is an asset to Stamford Ford Lincoln .
craftyboy
13 de may. de 2014
I found a nice looking GT500 on the Stamford Ford website. It happened to be a perfect match of what i was searching for. It was priced slightly lower than others. I was busy at work that week so finding time was a challenge to make the trip to the dealer. It was snowing the day I was able to get there. The weather made it impossible to do a test drive, nor did i have my trade with me. They made the deal work. I got a bit more than expected on my trade, and there were no surprises. Very straight forward. This was the first used car I ever purchased without a test drive. Fantastic transaction. Great car.
Dogfaceboy
13 de may. de 2014
I felt the salesman, Don Febbraio was very responsive to my needs. I had certain questions and concerns and he was able to answer them. I felt I got a fair deal for the car, and that the deal was fair to both me and the dealership. Don responded quickly and the whole transaction was a pleasure. Thank you.
elliottfc07
7 de may. de 2014
I usually loathe having to shop for a car as most of the salesmen I've dealt with aren't good. This dealership provided a great experience, allowed me to shop "on my own" via their web page, answered all questions promptly and thoroughly (without trying to sell up) and was concerned about my needs. Hassle free and a simple transaction, the way it should be!
homernumberone
6 de may. de 2014
I went into Ford last Saturday to have my oil changed on my 2003 mustang and had no intention of buying a new car. My 2014 Mustang sits in my driveway! My overall experience was great. My salesman was P.J. Uva and he was a pleasure to work with. He was not pushy at all and listened to my pros and cons regarding purchasing a new car at this time. After driving the 2014 mustang it was easy to make my decision. While I am still working, it made sense to have a car loan rather that having one when I retire. This is my 3rd mustang and I love them. I hope this one is as carefree as my last one was. Would recommend this dealership to anyone who looking for a new car. Judy Ruttkamp
CTNutmeg
5 de may. de 2014
After visting several other car dealerships in search of a decent certified pre-owned vehicle, this dealership was a breath of fresh air. The car lot was clean and organized and the cars looked well kept. My sales person, Clay was knowledgeable, straight forward and absolutely no pressure. It was a freshing change from other high pressure dealerships. Everyone that I met at this dealership was friendly and helpful. I recommend them highly -- I love my "new" certified preowned Ford Fusion!
Dbraatz
5 de may. de 2014
My first experience with this dealership was in 2010 when we bought our Ford Escape and instantly felt as if we were brought into the Ford family. This year we without a question came back to this dealership to buy not only a new Escape but a preowned Explorer. The staff couldn't have been more friendly and accommodating ensuring my business for next year when I plan to buy my daughter her first Ford.
waschalich
4 de may. de 2014
My wife and I had been looking for an suv. We looked at GM, Audi, Honda, Acura, etc. I saw a Ford Explorer Sport on line at Stamford Ford Lincoln. What a beautiful vehicle. We fell in love with this car and the folks at Stamford Ford Lincoln could not have been more helpful. Clay and Neil stayed late to accomodate my wife's work schedule. They were helpful and patient with no pressure. They offered a very price and the deal was made. Andres, the financial manager, was also very helpful and professional. He walked us through the paperwork and made us feel at ease. If you prefer an suv, I recommend the Ford Explorer, especially the Sport, and highly recommend the folks at Stamford Ford Lincoln. A class act.
gmr514
3 de may. de 2014
My wife and I visited Stamford Ford to look at a used Honda Pilot. All the salesmen were very polite and helpful. We dealt with Marco Salazar and he was very professional and helpful. We were able to negotiate a deal that was more than fair in my opinion. He was very strait forward and easy to talk to. The car was clean and had a full tank of gas when we picked it up. Overall our experience was very good. I would recommend Marco and the dealership to anyone that is looking for a vehicle.
dorota11
2 de may. de 2014
Stamford Ford is a dealership where they really care about their costumers and their satisfaction with the service. Tony Siciliano is our "go to guy". He is very knowledgeable and gets things done in very timely matter. If he does not know the answer he will find someone who know it. Tony is the reason we keep coming back to this dealership. Our new sales person this time around was Don Febbraio. He is very easy to talk to and not pushy. Will definitely work with him in the future. Visit to Stamford Ford is always a pleasure. Would and have recommended this dealership to our friends and family.
Nicole
1 de may. de 2014
Few years ago I would have not worked with Stamford Lincoln, but a couple of weeks ago I've stopped by the sales while having work done on my car. The current sales agents are totally different than the ones few years ago. We've worked with Marco Salazar and he got for us exactly what we were looking for. The process of buying a new car and trading another went smooth and paired with patience and professionalism. high chances to look for Marco when buying another Lincoln.
kob1989
1 de may. de 2014
Had such a great experience at Stamford Ford Lincoln. Richard and his entire staff took care of me and every single thing I needed while at Stamford Ford Lincoln. I was 100% satisfied with my experience and will continue for years on end to go to Ford Lincoln. In 4 short days, I received great care and got my car very fast.
pwbenoiliel
30 de abr. de 2014
My wife had a minor accident on a weekday morning. I call Stamford Ford to see if they could look at the vehicle to ensure it was safe to drive. Their first response was; "Is everyone ok?" The next response was if I needed assistance with police, towing and anything else. This gives you an idea of how customer focus this dealership is.While the Service Department completed their safety check on our van, we looked in the showroom. I had done some preliminary research previously about new cards and had the Fiesta on my list. Mike Mykytey greeted us and just listen to our current situation. He quickly organized a test drive of a Fiesta and then recommended to test drive a Focus. Although I was certain that a Fiesta would suffice, he said I should be fair to drive one to feel the difference. Mike answered all our questions and was very knowledgable about the differences in the vehicles. He also did not "favor" one over the other, just simply answer with facts and commented on my observations.Back in his office, he laid out finance options, again not promoting a purchase or lease, just listing out the facts. We ask him about a number of different options for the car (manual versus automatic), length of lease (24 or 36 month), and amount down. He looked into all these pricing options knowing that we were not looking to solve for a monthly payment amount but just to understand the various factors impacting that monthly payment. We reach an agreement within 2 hours of us walking in. I never felt pressured to sign anything regarding various "protections" or maintenance programs. Each item was explained and when I decided not to select it, Mike said fine and moved on, respecting my decision.We did plan to trade in our damaged van the day we picked up the new Fiesta but had to delay that. Again, this delay was handled promptly by the Stamford Ford team with Mike coordinating and ensuring all the paperwork was completed when I was able to finally turn in the van.Mike continues to check on how we are enjoying the new car and if we have questions. The whole team there took time to listen, be responsive to our questions and very easy to work with.Ford products must be considered in any new vehicle decision. Stamford Ford is the dealer I will go back to.
NSALIMO
30 de abr. de 2014
We've had a great experience working with Marco Salazar for our vehicle purchase and trade in. He's been patient, professional and made things happen.
Manuelsoto
30 de abr. de 2014
Would like to say that this has been the best experience I have ever had at a car dealer.From the call to dealer when speaking to Gus and setting appointment for a test drive fast and courteous was a great start.Then arriving at dealer and having the car ready for me to test also having let my whole family go along the drive alone with me left us feeling very comfortable. Barry our salesman was very helpfull answering all the questions we had of concern of the vehicle and was very friendly. After deciding to purchase the car we had to scheduled to pick up the car on Monday because it was late Saturday and could not have financing done so late, but I understood that and scheduled to pick up late night Monday witch was very helpfull because my wife and I are not available early weekdays.Now arriving on Monday night I was introduced to Andres at financing who had paperwork ready and made everything go very smooth,fast and understanding.The car was ready clean and with a full tank of gas.I have purchased vehicles before at other dealers and this by far has been the fastest and best experience we have ever had we thank you very much.I would definetly refer my friends and family to Stamford ford /Lincoln thank you.
lizzc123
30 de abr. de 2014
Great experience. Don helped me find my first car and it was the one I've always wanted. SO friendly and willing to help at any time.
CarryRappaport
30 de abr. de 2014
The staff there is very professional, helpful and courteous. I originally planned to purchase a Ford Edge, but, Don went over our needs and allowed us to do a side by side comparision of the Edge with the Escape Titanium 2.0 ecoboost. After test driving them both we decided on the Escape. I was pleasantly surprised with the quiet ride, horsepower and roominess of it. It also saved us 6K and allowed 0% financing. Don could have sold us the Edge easily. Point is that he sold us the car that was best suited for us. Dan showed me the ropes of the technical part of it and it really helped me a great deal. This is our second purchase at this dealership. And, it likely won't be the last.
DJGJtruck
30 de abr. de 2014
I purchased a ford F150 fx4 from Stamford ford lincoln and had great experience. Barry Pasqualini knew exactly what type of truck I would love, and would fit my lifestyle. He gave us a fair price on it and was always very friendly and helpful. He did a great job on delivery and really made it an overall enjoyable experience. I would go back again in the future.
BJ93XLH
30 de abr. de 2014
Love the staff here. Very informative and we love our two new transits. Made the process very easy and communication was constant which we really appreciated! Great service! Especially Don Febbraio our sales person. we are VERY HAPPY!Sincerely,Sound Ideas Inc.
MSW_1951
29 de abr. de 2014
I've been driving Ford Explorers since 1999 from this dealership and I just got my 5th one. I'm a very tall guy 6' 6" and the comfort level of this SUV is incomparable for leg room, Head room and most of all seat comfort. The Microsoft/Ford Sync works flawlessly on the road including reading my texts from my Samsung phone and the "services" by phone feature is something that I could not give up especially for the GPS. As to the Sales Department Miles Mobius as always makes the trade in and purchase as smooth as silk! Dan showed me how a few of the new features worked and I'm very happy with the 2014, Best Explorer yet~! The few times I've used the service department was also a very pleasant experience. I expect to be driving Explorers for life~!
antret
29 de abr. de 2014
After visiting a few CT dealerships for buying Ford Edge we almost signed contract in another dealership. But after receiving call from Marco Salazar we changed our decision and bought car in Stamford Ford. We recommend Stamford Ford ( and Marco) because they fight to the last second for customers and propose the best (unbelievable) price and options. Andrew and Tatiana.
khassan001
28 de abr. de 2014
The service department is top notch!. They always strive to work within your needs. The personnel are always very friendly and accomodating. Thank you for your service department!!!
TGJURAJ
28 de abr. de 2014
Richard was very professional and accommodating. He helped me with two vehicle purchases and was able to work around my schedule. I highly recommend him.
MichaelCadden
28 de abr. de 2014
Richard Spelling makes car buying a delight. I recall when I was younger dreading going out to buy a car..knowing I'd be taken to the cleaners.If Richard were to take you to those cleaners, you'd be pleased to be going. But he did not. He simply made it a pleasure to get me the right car at the right price.I got the new MKZ after having a loaner for a weekend.what a beautiful machine...
Ronda2014
27 de abr. de 2014
From my initial visit, which was right after closing on a Sunday, they treated me great. Not only did they not turn me away, they showed me the car I wanted to see and let me sit in it and ask as many questions I had without feeling rushed. I returned a week later and Bob was fantastic, he was not pushy and let me test drive a few cars, answered all of my question, even pricing and incentives. When I said I was still shopping and looking at some other cars, he did not try the typical a pushy salesman attitude to "get me in a car today."It was because if this that when I decided in a ford, I went back to Bob. He searched and found the car I wanted with the options I wanted worked with my on pricing. It was refreshing to work with a salesman like Bob....if only every car salesman could be like Bob.
jthec
26 de abr. de 2014
From the moment I sat down, to driving away in my new car, I was treated like a friend of the family. I purchased many cars and trucks in my lifetime and never had such an easy time in doing so than with the people at Stamford Ford. I cannot express how much the staff at Stamford Ford impressed me. I HIGHLY recommend Stamford Ford to anyone who is looking for a new automobile. Jay Corbo
Valerie010
25 de abr. de 2014
my visit at lincoln ford to purchase a new car was great...they were so attentive, and kind. great customer service. I'm very please with the help i received , don and the owner of ford/lincoln wee so professional . thank you valerie olivieri. i love my new truck.
joecostello440
24 de abr. de 2014
I have always wanted to be one of those people you see on a T.V commercial thrilled to tell about there experience with a product or an event.Well this Experience truly came to be for me the day I pulled into Stamford Ford Dealership. I must tell anyone and everyone that reads this that not only did I drive there from Long Island New York after working through the night but I finally had what I feel is the most confident and happy times of my life purchasing a vehicle. Barry and Tony I felt like I had know my entire life after only meeting them seconds before. I thought to myself wow if my Family owned a car dealership this would be what it felt like to walk in and feel as if you were the owners son or daughter. I had been searching for a Ford pick up for about 6 months in and out of dealership's and the weekend prior to finding Stamford given false hopes and promises.However the following Thursday as my search continued I found my Newly owned truck on the website and contacted the dealership I know now as Stamford Ford.I was connected with Barry Pasqualini he asked when I would like to come in so I set up an appointment, however I could not wait and drove there the following morning after work.From the time of my arrival till now which has been about a month I still feel like the owners son.My advice to anyone looking for a New or Used vehicle is to take the short drive about 60 miles to this Dealership. Because not only will you save time and most of all Money by getting the best deal you will never ever have to go to another car dealer for your entire life..This has been one of my best experiences and would like to Thank all the employees of Stamford Ford especially Barry Tony and Neil for making my truck buying experience truly a great one. Sincerely submitted J.Costello
Mike
22 de abr. de 2014
I purchased a pre-owned 2011 Ford Fusion from Stamford Ford Lincoln. I didn't see some scratches, and a small dent by the headlight until after I had taken delivery of the car. (The grey paint does a pretty good job of hiding imperfections). So I telephoned PJ, my salesman, and he transferred me to Neil, the pre-owned manager. I told him I had discovered the imperfections on the exterior. He had me bring the car back, and sent it out to their body shop to have everything fixed, at no cost to me. Alternate transportation was also provided to me, again at no cost. Stamford Ford Lincoln is truly an exceptional dealership. They sell cars at fair prices, give you top dollar for your trade, and everyone on their staff is professional, courteous, and helpful. I will definitely recommend this dealership to anyone looking to purchase a quality vehicle.
Bruce41
22 de abr. de 2014
Upon entering the Stamford Ford Lincoln dealership I was greeted by Richard Spelling in a friendly/low-pressure way that was quite refreshing in an industry known for the overly firm handshake followed by the overly "hard sell." Richard allowed me and my wife to "browse" the inventory alone with out breathing down our necks, yet was available to answer any and all questions we had. His pleasant manner continued on the handful of subsequent trips we made back to take a second and third look, and follow-up test drives. I highly recommend Stamford Ford Lincoln and Richard Spelling to anyone in the market for a new or used car who would appreciate a refreshingly pleasant shopping experience.
stephenberger
22 de abr. de 2014
Working with Barry Pasqualini at Stamford Ford was very straightforward, efficient, and hassle-free! He helped us customer order a 2014 Ford Explorer with the exact features we wanted and got to us weeks ahead of schedule. Barry is super friendly as well.
BABenson
21 de abr. de 2014
Clay and Neil are very friendly and were not "salesman pushy". Clay helped me figure out mass transit to get close to the dealer and they picked me up at the Stamford train station when I picked the van up. I had a mechanical problem with a repair that had just been done and they took care of it even though there was no warrantee. Highly reccommend.
bjbrandt
21 de abr. de 2014
We have known Miles for years! This is our 3rd purchase with him. We appreciate his professionalism, his caring, courtesy and knowledge. We also had an opportunity to work with Tony Siliciano who made the financing paperwork a pleasant and effortless experience. Finally, we met with Dominic Franchella, who was an outstanding and patient trainer who far exceeded our expectations in answering our questions and teaching us how to use the new technology in our new Ford Escape.We have and will continue to recommend this dealership to our friends.Sincerely,Barbara and Warren Brandt
AnthonyP6
20 de abr. de 2014
Upon entering Stamford Ford Lincoln, I was fortunate enough to deal with Michael Mykytey and Neil Avellino, although everyone there was excellent. The 2013 Ford Taurus Sel I looked at on their website was more beautiful and well built than I imagined. They both worked with me and gave me an excellent offer on my trade in and had me in a car i had fallen in love with and closed on it in a span of 3 days. Dealing with them felt more like two friends helping me make a right decision than the usual hi and goodbye sale. Every time i went in there Michael would offer me coffee, drinks, snacks, you name it. The customer service was matchless. Based on my experience I am going to send my family and friends to them because everyone should experience what I experienced at a car dealership this month, and that dealership is Ford Lincoln of Stamford. Happy hunting =) and thanks again Mike and Neil.
Sderby03
20 de abr. de 2014
Richard Spelling was extremely helpful and a pleasure to work with. We will definitely recommend him to our friends and family. We are enjoying our new car.
hlanslots
19 de abr. de 2014
Barry continuously provides us with superb customer service and he goes above and beyond to satisfy his customers. He is knowledgeable, friendly and extremely professional. He does what he promises and follows up on multiple occasions to ensure that the customer stays satisfied.A+++; highly recommendable!Hans LanslotsStamford
777CRS
18 de abr. de 2014
After moving to the US only 7 weeks ago from Europe, we weren't quite sure if we would be able to finance a new car here. From the minute we stepped into the showroom, we were greeted by Richard Spelling. We felt at ease as he was from the UK and had been through a similar situation. We asked if it would be possible for us to lease a car, and he said it would be no problem. We knew what car we wanted, and there was a Ford Escape in the showroom. Richard showed us inside and around the vehicle, we liked it a lot. He offered us a test drive so we could get a feel for the car, and whilst on the test drive he showed us some of the features & gadgets. When we returned, he asked us about our monthly budget and deposit etc. He knew we liked the colour of the showroom car and worked the figures to that one, and were please that it came in on budget.I had been to some other dealers here before we went to Ford, and when they ask you monthly budget, they always came over that. From start to finish it was a trouble free experience, and can't thank Richard enough for his help. When we collected the car, Dan Sexton showed us how all the gadgets worked (and there's a lot). But he wanted to make sure we understood. Also on our visits we had met the owner and manager, who are very down to earth and make you feel comfortable.We have bought several new cars over the years in the UK and Belgium and never had an experience like this! They have a lot to learn over the pond. We only took delivery yesterday, but if we need a second a car I'll know where to go first.
moosey2
16 de abr. de 2014
My wife and were very comfortable with Barry,who was very patient and very helpful.Made it very easy for us .Thanks Barry for everything
rz8121964
16 de abr. de 2014
I was very impressed with the sales team at Stamford Ford and Lincoln. They had a car I was interested in so I called and talked to Marco Salazar. He said the car was under deposit but would call me back if the deal fell through. Sure enough, Marco called me the next day to tell me the car was available again. I arranged to drive out (80 miles from my home) to test drive the vehicle. Marco had the day off so he directed me to Neil Avellino, his manager. Neil noticed that the in cabin trunk release was not working and said he would have it fixed. I drove the car and decided to buy it. Neil then introduced me to Michael Mykytey, who did all the paperwork. They worked like a well-oiled machine. I think I bought the second lowest priced car on the lot but they treated me as if I were buying a Bentley. The car was clean and had brand new tires on it. The cabin trunk release was repaired, as promised. I would recommend this dealership to others without hesitation. At the end of the sale Marco felt it was important that I meet Dominic Franchella, the dealership owner. I could tell that Dominic valued my patronage and wanted to make sure that I was treated well by his sales team. No worries in that regard. They're doing it the right way at Stamford Ford and Lincoln.
DEADBOLT
15 de abr. de 2014
YOU CAN NOT GET A BETTER SALESMAN THAN DON FEBBRAIO. HE IS A GREAT GUY AND HE DOES HIS JOB WELL.The whole process of buying a used car here was fawless.the car is great ! i would highly recommend this dealership for buying a new or used car.But !YOU HAVE TO HAVE DON FEBBRAIO AS YOUR SALESMAN HE IS THE BESTBUYING A USED CAR HERE WAS A PLEASURE.
TCSlocum
15 de abr. de 2014
I recently purchased a used Ford Expedition from Stamford Ford. I had done my research and found that Stamford Ford's internet sales team had listed a car that fit my needs. I took a trip to Stamford to check the car out and worked with PJ Uva to agree on a price and take care of some small issues with the car. I thought the price offered for the vehicle was very fair and PJ understood pretty quickly that I was standing firm on the price. I found PJ to be concerned with understanding what I was looking for - and not a high pressure type salesperson .... and I liked that.
cfoulds
14 de abr. de 2014
I was recommended to Miles, he was considerate, knowledgeable and handled my needs promptly, always making me feel like a valued customer, I had the same great experiences with both Tony and Dan.Based on my interaction with these three gentlemen, I would highly recommend this dealership and will continue to go back for my cars.
dave stiller
12 de abr. de 2014
The dealer ship was amazing. The sales staff made me feel real comfortable with the purchase of my 2006 ford escape.I would highly recommend Stamford Ford to all freinds and family
RKSSMammadovs
12 de abr. de 2014
One of my best places where I going to for fun!!!Highly recommended dialer ship.Excellent customer service.My pleasure work with my good friend Michael Mykytey.My feedback five star!!!Thank You Michael for everything you don for me and my family.Great People Great Service Happy Customers
070080
11 de abr. de 2014
I knew this was going to be an awesome buying experience when we were met and were greeted by the owner of Stamford Ford when we walked in the front door. They made it easy to do business with them and despite seeing other cars at other dealers --- I immediately felt loyal to them for treating us like intellegent buyers.Don was professional and knowledgable and got us the deal that made it all work for us.The finance guy was good and did not try to push add ons and other expensive options. He too was helpful to close the deal and make the math work.Overall perhaps the best car buying experience in my life and no buyers remorse either!
Dmbhaz
11 de abr. de 2014
There is a Ford dealership in the town I live but I chose to drive a few extra miles to Stamford Ford because I had been told they're great! I'm glad I did because Don Febbraio and team are the best. They work with you no matter what your situation to try to get you the car you want!! They don't play games; they're straightforward and inform you up front of all the details. Don even called twenty minutes before our scheduled appointment to remind me to bring the required paperwork. Good thing he did, because I had forgotten all about it! Andres worked to get the lease approved (which may have been a little painful) and got me signing papers and out the door in minutes!! Dan Sexton explained all about the functions of the car in terms even I could understand and away I drove! Love these guys!!!! Love MY Ford Escape!!
nappyv
10 de abr. de 2014
Very friendly staff. Negotiation was a pleasure. No games. These guys were right up front and since we had been shopping for the car we know we received a very fair deal. Highly recommend this dealership.
Diane5
9 de abr. de 2014
I myself had a two yr. lease vehicle and was looking for the early bird special, but wanted to visit other dealerships. When we walked into Stamford Ford Lincoln. We first met Dominic Francella . He was so friendly and helpful we knew we can to the right place. He introduced us to Marco Salazar who took the time to find us the right vehicle for our needs. After a test drive with a new Escape I was excited. He was very professional and helpful, all the paperwork was done promptly and he was able to find the vehicle I wanted in color, etc. to be delivered and ready for me to pick up in a few days. During our time talking my husband who had a F150 he purchased a couple of years ago started asking Marco what he thought about maybe selling his truck and I turn lease a new one. Marco started looking and working out numbers, etc. and It started to seem like something we might consider. When we went to pick up my new Escape, a new F150 had just arrived in the lot and Marco said he had something to show us. Well, it was perfect and everything made sense and worked out for us. Marco not only for filled my needs quickly he was able to manage my husbands as well. We are extremely satisfied with Stamford Ford Lincoln, and especially Marco and Dominic for all their help and welcoming us. We would recommend them to all our friends and co workers...Thank you. Diane and Peter Silbereisen
jpauto
5 de abr. de 2014
Several years ago, this service department's check in process, communication and overall assistance in resolving an issue was poor at best. With the addition of Michael and Peter, this service department is now one of the best that I have ever experienced. I have owned numerous brands of vehicles and have lived in Canada, the UK and the US, so I have had the experience of dealing with dealerships globally, and these two individuals have truly made a difference in how I feel as a customer.Keep up the good work and I love my Ford Expedition!! Actually it is my third one... JP Musicco
ma002wh
4 de abr. de 2014
PJ was very helpful and knowledgeable with our purchase. This was the first time we decided to lease a vehicle and he was a great associate to work with
robertreilly
2 de abr. de 2014
Everyone at the dealership was very helpful and followed up on any of the requests or questions we had.This is the fifth vehicle we have leased from Stamford Ford Lincoln and we couldn't be more happy. Definitely will continue to refer all of our friends and family to the dealership.
shorelinepd
2 de abr. de 2014
Miles has helped us over and over again find vans for our fleet over the years and has yet to disappoint. Every time, he's able to find us a new vehicle that meets our needs for a fair price.
yiasou1245
2 de abr. de 2014
the best salesman and friendly's i ever worked with the dealer did everything to make the best deal for me i will always go back thank you
Lcbald
1 de abr. de 2014
I needed a car that would help me reduce the amount ofmoney I was spending on gas and upkeep, but that would still be fun to drive. Barry helped me find the perfect solution. I had no idea how much I would like the Escape until he explainedall of the recent changes that have been made to it over the last couple of years. He showed me every little feature and he somehowknew this would be the perfect car for me. He is by far the best and most trusted salesman I've ever met and I would not want to work with any one else. He seemed to know me somehow, and understand what would be right for me with me having to explain in very much detail at all.I would highly recommend asking for him by name and trusting him through the whole process.
PoliceRMP
31 de mar. de 2014
Excellent Service I work for a Police Department and had our police vehicles service with this dealership. They provide the best service. I have visited other Dealership Service Centers in Fairfield County and had terrible service. I highly recommend the Stamford Ford Service Department. They are very professional and courteous. I want to thank Michael Ruggiero and the staff for their service to our vehicle issues. We had our police vehicles transported 50 miles to their location due to their quick response. They understood the importance of placing our vehicles back on patrol. keep up the good work!
sspreda
30 de mar. de 2014
Marco was absolutely amazing! Helped us to understand buying process, prices structure, and negotiate a price. Not too pushy and did take the time to contact as through his personal line. Would definitely recommend him to others interested in buying from this dealer, especially a Ford Escape as that is his specialty. My only wish is that the dealership was closer to us, as we live about an hour away. However, Marco helped overcome this obstacle and ultimately lead us to our favorite car ever! Thanks Marco and Stamford Ford Team! Stephanie & Joe
Steve C.
29 de mar. de 2014
I was extremely happy with my experience. I looked at several cars before deciding on one. P.J. was patient, knowledgeable and friendly. I never felt a hard sell. I would definitely buy here again.
Jgoldmannorwalk
29 de mar. de 2014
Barry was a great help in streamlining my new lease. He was very thorough in explains the details of the car, various options that were available and took the time to go over the many features of my new car. Next car, I'd definitely give them an opportunity to put me in a new vehicle. Barry went beyond my expectations at every step.
Rich
28 de mar. de 2014
My wife and I recently purchased a 2013 Ford Explorer from Stamford Ford Lincoln and overall we couldn't he happier. Marco and Neil both went out of their way for us, and worked with us, until we were 100% satisfied with the vehicle we were buying. The entire staff was courteous,professional, and VERY knowledgable about the vehicles they are selling .. We drove over an hour to get there and it was WELL WORTH IT...we'd do it again :) I can't imagine being treated any better...
Bksaund
28 de mar. de 2014
This is the second Explorer we've purchased from Barry. He's professional, personable, easy to deal with, and found the exact model we wanted. He gets our highest recommendation.
District03
28 de mar. de 2014
Our family has three Ford vehicles which are all serviced at Stamford Ford. Mike Ruggerio has been my service rep who has guided me through all visits. He is a competent, respectful and knowledgable member of your staff. My experience with will keep me returning to this dealership for all my service and sale needs.
tinastow
28 de mar. de 2014
Professional, great vibe from the moment you walk into the dealership. "Getting deals done" attitude.Highly recommend working with Barry Pasqualini, the Internet Sales Consultant.
Schreff
28 de mar. de 2014
I have had consistently good service from this dealer. They explain everything thoroughly, price fairly, and run a very good service center. I recommend them
_rich_
28 de mar. de 2014
My wife and I recently purchased a 2013 Ford Explorer from Stamford Ford Lincoln and overall we couldn't he happier.Marco and Neil both went out of their way for us, and worked with us, until we were 100% satisfied with the vehicle we were buying.The entire staff was courteous,professional, and VERY knowledgable about the vehicles they are selling ..We drove over an hour to get there and it was WELL WORTH IT...we'd do it again :)I can't imagine being treated any better...
jimIII
28 de mar. de 2014
I have dealt with many dealerships in the past and NONE of them could compare with the great service and attention that Dom and his crew gave me. I was buying a used explorer and they treated me like I was the most important customer they ever had. They went above and beyond with everything that they did for me. I will never buy a car from any other dealership again, they have spoiled me! Truly a painless experience...........
Cindy D.
27 de mar. de 2014
This is a wonderful place to buy a car, and the selection is excellent. What makes this dealership really stand out is the quality of the customer service. My sales consultant was Marco Salazar. He is a true professional. He really listens to you and understands which cars will work for you. He is extremely knowledgeable and he made the buying process a stress free pleasure. Marco is a man of his word, and he sells with integrity. Andres Cadena was our finance manager. Financing was a very smooth process because of him. Dealing with these two people was a pleasure! I highly recommend this dealership. They hire people who care very much about customer service!
Jen
26 de mar. de 2014
Marco made my experience at Ford Lincoln so enjoyable-he was friendly and honest and made the whole process very easy. Thank you!!
cindydadd
26 de mar. de 2014
I chose this dealership because of the excellent selection of previously owned cars. You will definitely find the right car for you here.Our salesman was Marco Salazar. He understood exactly what our needs were, and showed us the perfect car. His customer service is outstanding, he is very knowledgeable, patient, he even took my phone call on his day off. Marco made the process of purchasing a car a pleasure. He sells with integrity. He is truly professional, and I highly recommend him! Andres Cadena arranged financing. He too made this sale a pleasure. I am very grateful for all his help. When we are ready to buy another car, I plan to work with Marco and Andres again!
jebrady1
26 de mar. de 2014
I really enjoyed my experience at Stamford Ford Lincoln. Marco did a great job making me feel comfortable and confident while looking for the right car. He made it easy to test drive the car I selected and the process was painless. I was so impressed with how friendly and outgoing Marco was and it made me feel right at home. I know I have made the right choice in my decision to lease my new Ford Escape! Thanks Marco!!
prlvrgrl
25 de mar. de 2014
Mike is very friendly and always out for the customers best interest. He goes above and beyond to make sure that the customer is happy with their purchase. I highly recommended him as a dealer to all my friends and family
luvmilinkedin13
21 de mar. de 2014
Just picked up our 2013 MKZ at Stamford Ford Lincoln. If you're in the market for a new or used car...ask for Don Febbriao. He's the best! Made us feel like part of the Stamford Ford Lincoln family!
ssgrimmett
20 de mar. de 2014
I had a great experience with this dealership, my sales person, and the finance manager. They really went to bat for me to get this loan through. I am so grateful for their time, attention, and care. They were the exact opposite of the experience that I had at Stevens Ford in Milford, Ct.
Nlepivert
20 de mar. de 2014
I am so happy with my new ford escape! I had an exceptional experience at Stamford Ford Lincoln. From the moment I walked in from the moment we picked up the car. Michael Mykytey was extremely friendly and helpful. Not pushy but very knowledgeable. I went to multiple dealers (including other makers) to find the best deal and Stamford Ford Lincoln not just had the best price but had the best customer service. I would definitely buy/lease another car from them in the future. I will recommend Stamford Ford Lincoln and Michael Mykytey to any of my friends looking for a great car, an exceptional service and an awesome deal.
Ann711
19 de mar. de 2014
Overall I had a great experience while I was recently searching for a new vehicle at Ford Lincoln. Everybody was extremely friendly and very considerate. My sales man was Clay Morsey and the customer service that he provided was outstanding. He was very patient, understanding, very nice and answered every question that I had.
ftexplorer
18 de mar. de 2014
My Wife and I were fortunate to have Don as our sales consultant for our new Ford purchase. Don was incredibly attentive and walked us through every step of special ordering a new 2014 Explorer. We never felt pressured or rushed and every number listed on both the sticker and invoice was explained to us including the differences in pricing that we saw online. Check all the online sources you want for true market value pricing, Don matched or beat them and there was no running back and forth to a floor manager or game playing. The SUV even came in early but still Don was completely happy to work around our schedule for delivery as opposed to rushing us to make a monthly quota. Don was all over the entire experience and put a ton of energy into making sure everything was perfect. I think he was more demanding than me as it related to putting all the dealership's resources together to make the purchasing experience, follow-up vehicle service with Eric Munnilal and finance paperwork with Tony Sicilliano, go smoothly. When the time at the dealership for delivery took a little longer than expected (along with making calls on my paperwork and hounding the service people doing last minute prep on the vehicle) he brought me a sandwich while I waited during my lunch hour! That's service!Always a pleasure to work with someone who really cares about making customer service and experience a priority.
watsonm
18 de mar. de 2014
Thanks to Michael Mykytey for following up with me numerous times to ensure that I went to Stamford Ford to look for a car. I went to many dealerships that weekend, and made sure to stop by Stamford Ford as I promised Mike I would. Working with Stamford Ford was a pleasant experience. Wishing them much continued success. Michele Watson
2014FordExplorer
16 de mar. de 2014
The sales rep (Michael Mykytey) was very knowledgable about the Ford Explorer. He was very easy to deal with and very professional in his approach. I felt no pressure through the process and he wanted to make sure I understood everything. This was the first time i was going to be leasing a cars i had a number of questions. I would highly recommend him in the future. The finance manager (Tony Siciliano) was great to work with as well. No pressure and i was able to quickly get through the finance process to get the keys to my new car. Overall, it was a great experience with the dealership.
Lili
15 de mar. de 2014
Mr. Marco Salazar went over and beyond to find the exact car I wanted, the right color, with the right interior package. He was extremely patience. I was very happy with the all sale experience. I also want to say thank you to the rest of the management staff at Stamford Ford Lincoln for helping me with the final purchase of my new BEAUTIFUL Ford Escape!!!!!
meganbackes
15 de mar. de 2014
I LOVE the guys over at Ford! They are personable, helpful and professional. I highly recommend this dealership. I always receive wonderful service, attention to detail, and personal service. I hear horror stories from friends about their dealerships. I wouldn't go ANYWHERE else. The guys actually ask you how your day is going and want to know....they are friendly and have a smile on their faces....even at 6:30 in the AM. GREAT customer service! It's a pleasure taking my car in.
Teddoster
14 de mar. de 2014
I thought that Richard Spelling was a low pressure, but detail oriented sales person. He made us feel very comfortable and he was very attentive to our questions and needs. He was very likeable. I would not hesitate to recommend him or Stamford Ford Lincoln to my friends.
moorejeep88
13 de mar. de 2014
Lena was terrific. It felt like she spent an entire day with us making sure the deal got done to our satisfaction but with no pressure whatsoever. She even stayed well past closing so we could wrap everything up. On delivery day she, again, spent a tremendous amount of time with us making sure we understood everything about our new Explorer. I would highly recommend Lena.
allili26
13 de mar. de 2014
Mr. Marco Salazar worked very hard to make sure that he would find the specific car that I was looking for ie: the right color, the right interior, with the right package of extras Leather, GPS, Parallel parking assist, ect. ect.Mr. Marco Salazar was very professional, very friendly, very informative and I appreciated all his patience.
Brianjordsn
12 de mar. de 2014
Lena was excellent. She went above and beyond to find a vehicle that we would be thrilled with Always receive excellent service from Lena and the entire staff at Stamford Ford
optimistic94
12 de mar. de 2014
Neal worked with me to ensure that any issues that I had with the used car were being addressed. I had some problems with the car. Neal worked with me to make sure the car was "right". I did not expect this level of service and was pleasantly surprised as he worked with me to find and resolve the issues to my satisfaction. He continues to be available as I have had the car for a little more than 2 weeks. This is the sort of service that I would expect and demonstrates that they are a top notch organization. They exceeded my expectations from a car dealer. I highly recommend this organization and their team.
alankramer
10 de mar. de 2014
At each visit I was greeted with warm smiles and a cup of coffee. Salesman listened to my wants and needs and did not try to oversell me. He worked with me to come up with a highly competitive lease cost and a great car with very little compromise on my part. They even sent a driver to pick me up at a competitor's dealership after I returned my prior lease vehicle there.
dloureda
10 de mar. de 2014
10 out of 10. Excellent service, fast and accurate. We did all our business in just a few hours. We are very happy with our new fusion so far!!
irishayes
10 de mar. de 2014
My family's last 6 vehicles have all been Fords and all were purchased at Stamford Ford Lincoln. From the time you walk in until the time you leave, everyone goes out of their way to help you whatever you need. Miles Mobuis and Tony Siciliano were great to deal with. They made sure we got a great deal and financing that was perfect for us. They make buying a vehicle enjoyable.
Kauda2
9 de mar. de 2014
Clay was Direct, friendly and to the point. He worked hard to respect our time and was efficient in helping us find the right car.
Jnzee
8 de mar. de 2014
Great experience leasing a 2014 escape! Very helpful after with learning all the electronics of car. Even had a follow up call and offer for me to come in and go over everything!
Msmith8744
7 de mar. de 2014
My husband and I are longtime repeat customers of Don Febbraio because of his focus on customer service and extensive knowledge of Ford products. He patiently listened to our needs and suggested what would best fit our requirements and budget. Don is an honest person who is also very personable and we highly recommend him. If you are looking for a Ford Lincoln dealer where you will be welcomed like family by a knowledgable sales and service team then Stamford Ford Lincoln is your dealer!
jbroems
7 de mar. de 2014
When I walked into Ford in Stamford, I had complete faith that I was being led in the right direction. I felt like they had my best interest and were willing to meet any criteria I had. They were extremely hospitable and I felt so welcomed upon entering. The bottom line is I trusted them 100% percent with any and all suggestions. It is hard to find a dealership you can trust but I have found one!
Alan
7 de mar. de 2014
Very helpful, called me and explained everything about the car and financing. I recommend.
Thankful
7 de mar. de 2014
When I walked into Ford in Stamford, I had complete faith that I was being led in the right direction. I felt like they had my best interest and were willing to meet any criteria I had. They were extremely hospitable and I felt so welcomed upon entering. The bottom line is I trusted them 100% percent with any and all suggestions. It is hard to find a dealership you can trust but I have found one!
chandan
6 de mar. de 2014
Mike is a very nice guy who helped me a lot to find a car according to my budget and letting me know the inventory as per my request.He is very friendly and did everything to give me the satisfaction.I will recommend to all my Relatives and Friends to buy their next car from this dealership.
KMB123
6 de mar. de 2014
I would highly recommend, not only buying a car here, but also making sure Don Febrraio is the man you speak to. He is friendly and knowledgeable but what sold me the most was how quickly he got me in my new Honda. Due to the collide of Don's work hours and mine I had to go through the entire process by fax. He was timely in calling to let me know he got the paperwork and promptly tell me my next step. I was in my new car in three days and I couldn't be more satisfied as the car was waxed and polished, full tank of gas and pristine leather sheen. I won't go anywhere else again.
Fordf150chris
6 de mar. de 2014
I was referred to this dealer through a friend. My salesman Barry went above and beyond in finding me the exact model Ford F150 XLT with the exact options I was looking for. I would highly recommend working with him if you are looking for a Ford/Lincoln car or truck.
michael karukas
6 de mar. de 2014
Had a good time buying a car and it was fast Idont like to wait the worst part was looking for a car on the lot it was so cold will this winter ever stop!
Wattanee
5 de mar. de 2014
The staff couldn't have been more friendly or welcoming. PJ Uva at Sales department, especially, went out of their way to make sure I got the vehicle that I really want. Thank you again for the best service!
christine812
3 de mar. de 2014
My experience with Stamford Ford was exceptional! Sal Ruggiero worked very hard to help me decide on the perfect vehicle that fit my lifestyle, needs and budget. His prompt attention to my phone calls was admirable and his professionalism was outstanding. I was impressed with the overall experience at Stamford and would highly recommend my friends and family to purchase Ford vehicles from this dealership.
gnp32
3 de mar. de 2014
I have been a repeated customer of Stamford Ford Lincoln because of the service we get and the wonderful salesperson, Lena Spagnuolo. She is always helpful and works to please.
vikings14
3 de mar. de 2014
i would love to thank dom and his team once again for makin my experience at stamford ford great once again , ive been with them for 10 yrs now and it just gets better id like to thank gus and andres for takin care of bussiness for me and a huge thank you to michael hes amazing at his job thanks again john colandro ps. thanks for the pizza mike
FranColandro
1 de mar. de 2014
I was in the process of buying a new car, went to Stamford Ford to test drive one car and then drove the Ford Escape and loved the drive of the car. My sales person was Lena Spagnuolo, who was great from the moment I met her, very friendly and helpful and not pushy at all, which was very important to me, I have put off buying a new car, really, just because did not want to be hassel from a sales person and now I have found that with Lena and Stamford Ford. Lena, introduced me to Dominic, who was just as friendly and helpful and made you feel like family from the moment you met. I didn't realize buying a new car could be so easy and painless (Thanks Tony). Now only wished I didn't wait sooo long!!! I have and will definitely recommend Lena and Stamford Ford to all my family and friends!! Thanks again, Lena and Dominic!!!!
JohnnDK
1 de mar. de 2014
1 Word i Have for the Service, Pricing and Staff " EXCELLENT Thank You again Ill def be buying more cars there in the Future lol
MichaelDinan
1 de mar. de 2014
We were between a Toyota and Ford when we came to the dealership and were connected to Don. Though the vehicles themselves were comparable to us in terms of value for price based on what we could tell from FMV estimates, our experience was not. Our talks and negotiations with Don over two meetings were direct, relaxed, informative and transparent. Don was personable, professional and candid. Just an outstanding experience overall.
bauers2
27 de feb. de 2014
This is the 6th vehicle we've bought from Don Febbriao. His customer service is outstanding! His dedication to his clients makes you know you're getting the best deal possible. He allays any fears or anxieties one may have through patiently answering any questions & gathering any and all information needed to make an informed decision. He has never disappointed us.Scott Ferrara in Service took great care of us while we nursed our last Ford to the end of it's 12 yr run.It is a pleasure to work with this dealership!
adelemchugh1
27 de feb. de 2014
Great customer service, going above and beyond expectations, they all stayed past closing to help me obtain a much needed car as it was replacing a car that had completely stopped running beyond repair.I was impressed that they never made us feel uncomfortable about the way they were extending themselves to help us.Gracious and professional are the two words that come to mind, especially Lena and Dominic.
Johnmmmm
27 de feb. de 2014
Everything was fine. Liked the dealership. Liked the salesperson. Would use them again when I buy my next car for my limousine service. Like the car.
mariaoliveri
27 de feb. de 2014
This is our 4th vehicle purchased/leased from the Stamford Ford dealership and I can honestly say the service just keeps getting better and better. The staff is top notch professionals and very friendly. Lena and Andreas went above and beyond to accommodate us and make us happy. Tony was easy to deal with, explained everything we were signing and very friendly. We are thrilled with our new Ford Explorer and look forward to purchasing again from them in the future. Maria & Phil Oliveri
sher4
26 de feb. de 2014
I had lost heat due to the vent doors sticking and called Scott Ferrara in Service to get my car in as soon as possible, it was Presidents Day and was able to get an appointment and the car was fixed. It was a pleasure to drive my car with heat instead of dead cold air. I highly recommend Stamford Ford and the Service Department for their professionalism and quick response time to my car related issues. I also want to thank Scott Ferrara for always being there if an issue arises and my go to contact - which is absolutely important to me for continued servicing on my car. Thank you all - keep up the great work.Sincerely,Sherrill Anne Stover
azyngie
26 de feb. de 2014
It was excellent buying a car from Marco at Stamford Ford. He was upfront, willing to negotiate with me with no frills and we got to a fair price. I am very happy with my 2008 Toyota Sequoia and any little issue that I have had with the car the dealership promptly fixed. They also gave me a very good price for my trade in.I highly recommend Marco and you are hearing this from someone who dreads walking into a car dealership. I am now trying to buy another car from him.
dcicatelli
26 de feb. de 2014
Dear Dominic,I have purchased many cars over the years from many dealers.I can tell you without hesitation that my experience at your dealership was the most exceptional experience I have ever had.I have never felt more confident in an automobile purchase as I do now.Marco was fantastic in showing me several options within my price range and thoroughly explaining every aspect of the car I chose.Tony, in finance was professional and courteous and worked hard to get me the best financing available and was very organized on the day of the transaction.I myself manage a company of 350 employees and certain things jump out at me and I want to share one of them.When I was at your dealership on Tuesday night I stepped outside the showroom for a minute to make a phone call and one of your mechanics was pulling a vehicleout of the service garage and parked it near where I was standing.When he got out of the car and as he was walking past me he greeted me and told me to have a nice day.That kind of customer attention is rare and did not go unnoticed.Your run a great dealership and I will take every opportunity to recommend Stamford Ford to my family, friends and business associates in the future.Thank You for everything.Dom Cicatelli
wjbooth
26 de feb. de 2014
Pasqualini is 1st class - responsive, helpful, friendly. Cadena not so great. But overall I am happy with my purchase. The car is great and I would buy from Pasqualini again.
mendez1218
25 de feb. de 2014
I bought my second car today and the deal and service was exceptional. I will definitely do business with them again and recommend this dealership to everyone
cossutog
25 de feb. de 2014
The most positive, helpful, and friendly experience! The atmosphere is positive. The people are so kind and polite. This is the 6th Ford I've purchased, and have always gone back to the same dealer!! Thank you Don, you're the best!
ngotho
25 de feb. de 2014
Michael Mykytey our salesman was absolute pleasure to deal with he made our experience very enjoyable, he was super friendly & professional, the service was incomperable to any other dealership. We highly recommend Stamford Ford Lincoln to everybody who is looking to buy a car pressure free & stressfree.William & Josephine
Jhudak1
25 de feb. de 2014
My wife has bought multiple Fords in the past. This was my first Ford as well as my first new car. I have previously owned Japanese cars and have been happy. After taking the Ford Focus for a ride and seeing all the features I noticed that Ford as a great value and has everything I need. Lena was very helpful and attentive. I would recommend Lena & Stamford Ford to all my friends. It was a great buying experience.
Alanbur
24 de feb. de 2014
Don was absolutely fantastic to work with. When we had a slight hiccup with our car order, Don realized there was a problem and worked with management to quickly come up with a great solution. We are thrilled with our new car and would recommend this dealership, and Don, for anybody looking for a new car.
pudnine
24 de feb. de 2014
Both myself and my husband were very impressed with Stamford Ford Lincoln. Our salesman, Michael Mykytey was an absolute pleasure to deal with. He did not pressure us to purchase the vehicle and he gave us ample time to test drive and assess the car. He worked closely with Neil (pre-owned manager) so that we received a generous offer on our trade in and were able to purchase on our new vehicle within our budget. On the day of pickup, Andres (the finance manager) was well prepared and the paperwork was a breeze. Michael also patiently reviewed all the bells and whistles on the vehicle to make sure I was comfortable before departing. My husband is in the auto business and he was very impressed with the value and service we received at Stamford Ford Lincoln. We would highly reccomend this dealership to anyone. We will definitely deal with Michael Mykytey and the team in the future.
AndStet
23 de feb. de 2014
The sales person who was helping me with my purchase was Michael Mykytey. I would describe my overall experience as excellent in all meanings. Usually I'm very sceptic consumer who has a lot of questions and specific requests, and usually I need a lot of information about the product I'm buying. This time I needed bigger and a safer car for my growing family, as well as car that will be working well throughout whole year despite weather conditions. Michael was very attentive to my requests and had comprehensive answers on all my questions. He was thoughtful about my request, and made few suggestions that met my requirements. My choice was Lincoln MKX 2013 which totally met my requirements. Therefore I want to say thank you for great experience, and I'll definitely recommend Michael Mykytey and StamfordFord Dealer to my friends.
rugby888
21 de feb. de 2014
First time ever salespeople didn't push beyond my stated budget or hard sell into other models. Answered all questions, encouraged test drives of the three vehicles I was interested in, knew when when my mind was made up and supported the decision professionally. The five people mentioned above demonstrated the highest level of professionalism and made the buying process comfortable...something I never thought I'd ever say about buying a car.
Sean4444
21 de feb. de 2014
I bought my first car from Don when I was 17 and yesterday after 7 years I bought my second car from him. My family has been buying cars from Don for 20 years and he always makes sure we're happy. Don helped me get as much money for my trade in as possible and is always very friendly. It feels like you are buying a car from a family member. I really felt like he had my best interest In mind and never tried to pressure me into something I didn't want to do. I would definitely recommend Don for any one who is looking for a new car.
trinavan
21 de feb. de 2014
Phillip Wren was very, very helpful. He really knows those cars inside and out, and he helped me figure out which car was right for me. He can explain how the car works very clearly, and was especially good at showing me how to use all the technology in the car. He was never pushy at all, always patient, relaxed and upbeat. He got me an excellent price. I am thrilled with my new Lincoln MKZ!
kathycramer
21 de feb. de 2014
I did a lot of research and visited several dealers. Stamford Ford had a great deal, lots of options, and made the process so easy. I love my new (used) car!!
ibila01 (cry baby)
21 de feb. de 2014
I met P.J. though an inquiry I made about a Ford Escape. He invited me in, and Immediately I felt at home. I found that I could not afford the car I wanted, so P.J. went over all the cars in my price range and we test drove them, in the end I ended up with a beautiful 2012 Preowned Ford Fusion. I was impressed with the professionalism and the friendly atmosphere. The result was awesome and I would recommend Stamford Ford Lincoln to any of my people who is interested in a car,. Thanks P.J.
audreycr
20 de feb. de 2014
This is my 3rd vehicle that i have leased with Stamford Ford/Lincoln and they are far the best dealership!!!. I have had the pleasure working with Tony for all vehicles and I just want to 'THANK YOU" for locating my new Lincoln with everything that was on my wishlist. I love my new car and that is all because of Tony !!!. I would not even think of going to another dealership because it would be very hard to find such great staff that is always available to help you and always with a big smile on there faces!! THANK YOU AGAIN TONY
marcwenhammar
19 de feb. de 2014
We have a leased Ford Escape 2012 and our intention was to buy the car as the lease was ending. Stamford Ford was not the originating dealer, but they were very helpful in doing it themselves. Once in the salesroom we saw the new Ford Escape 2014, liked it and enquired a bit about a new lease. Information was forthcoming, price estimates were provided on the spot, as well as a trial of a car. No pushiness at all, just customer friendly information. At the end, we went for the new car, and everything went smoothly (thanks to Bob, Tony and Dominic and the rest of the team).We do not hesitate to recommend Stamford Ford .
ShannonCorrigan
18 de feb. de 2014
Stamford Ford Lincoln is by far the best dealership I have ever had the pleasure of working with. Not only did they find me a car that matched my exact desired specifications, but they also found and reserved it within 10 minutes of me walking out the door for an unbeatable price! Dominic is an excellent owner, making sure that all of his customers get a quality experience, and Lena is an incredible saleswoman who constantly kept in contact with me about the details of my car (a 2012 Ford Focus). Andres helped us finance the car and gave us a rate that not a single bank was able to give us before coming to the dealership. This is a wonderful staff and I fully intend on buying all future cars from them, especially since they were just as excited I was for finding the perfect car! I highly recommend this dealership to anybody in the new or used car market, as well as anybody looking to lease a car. My brother was given excellent rates for his lease and received a beautiful Ford Fusion. Overall, this is a wonderful business.
Peterh9
18 de feb. de 2014
I took our 2013 Lincoln MKZ to Stamford Ford Lincoln for a software recall. The work was done in less time than they had said, they provided free coffee and a warm, comfortable lounge, and they checked the tires, oil, fluids and safety features of the MKZ and washed it, all at no charge. We love our MKZ Hybrid, averaging 39 miles per gallon over its first 5500 miles, and we like the dealer, Stamford Ford Lincoln.
MonaKen
17 de feb. de 2014
The staff was very pleasant and helpful. They organized all transactions from my trade in to my new leased ford escape. I was met by Mr. Clay Morsey and he helped me for hours until I chose the right vehicle for me. All questions were answered and a detailed description of all functions of the new car was explained to me. I enjoyed my test drives with Clay. Made me feel like family! Wonderful experience at Stamford ford Lincoln. I know almost everyone there by name, from the service department to the sales department. Thanks guys! See you in two years for the next lease.
johnn1214
15 de feb. de 2014
Lena is fantastic! This is the third car my wife and I have bought through her. Couldn't be happier! Will deal with her and Stamford Ford again!
cyncor
15 de feb. de 2014
We came into the dealership on a whim, hoping to find a suitable used vehicle. From the first moment we walked in, we were greeted warmly by Dominic who welcomed us and set us up with Lena to be our salesperson. Lena listened to our needs and promised to find us the perfect car. We had only left the dealership and within minutes, we received a phone call from Lena saying a trade in vehicle was due in within the next week or 2 that matched our criteria. She notified us when the vehicle came in and the dealership arranged for someone to drive it to a place convenient to me during the workday for a test drive. It was shiny and clean and just as promised. We made an appointment to come into the dealership to purchase the car the next weekend. As with the initial visit, we were greeted by Dominic who introduced us to Andres, the gentleman in charge of the financial and paperwork matters. He was knowledgeable, proficient and friendly and helped us to get a better auto loan rate than we had been able to procure on our own. Papers were drafted and signed and we were shown our car, which had been shined up and appeared to us just like a brand-new vehicle! We were given little bags of fun "goodies" (e.g., Ford travel mug, etc.) and the whole dealership seemed to share in and enjoy our excitement with our new Ford Focus! Next time anyone asks us where to go to purchase a new or CPO vehicle, we will be sure to send them to Stamford Ford/Lincoln!
laelshapiro
14 de feb. de 2014
Michael Mykytey was the lead sales person I worked with and was professional and courteous from the start. This car purchasing experience completely trumped any preconcevied notions I had. I was offered a reasonable price for my 2008 Honda Accord in exchange for a used 2011 Ford Explorer. I have nothing but great things to say about every touch point I had from Michael to Neil Avellino the preowned manager to Tony Siciliano in credit/finance, Andres Cadena in Finance and ultimately being personally thanked for my business by Tom Zvon the GM. I'm excited to be driving American, Ford, hi-tech and innovative SUV and am proud of the purchasing experience I had at Ford! Way to go Ford!
Ginandw
13 de feb. de 2014
This is our 3rd lease with Stamford Ford. Lena has been most helpful from day one. We have had 2 edges and now an escape. She understands our needs and our limits. Gus too! Back when he was the finance Guy he was very helpful and now that he is sales manager we have the confidence that he is looking out for his customers as well as his staff. We hope to come back in the next couple of months for a ford for our daughter and trust they will find the right fit for her and us. I also have a ford fusion as my my company car.
jacahn
13 de feb. de 2014
We have been customers of Ford Stamford for years. We were completing a lease an a 2011 Escape and looking to lease a new vehicle. We selected a 2014 Escape and the entire experience was pleasant and easy. To say that Lena Spagnuolo was wonderful to work with would be an understatement. She was patient and pleasant, and meticulous about customer service, ensuring everything would be transferred easily. The responsiveness to any questions or issues was impressive. No doubt, we will continue to return to Ford Stamford for our vehicles.
Rkss1972
13 de feb. de 2014
I'm personally like to say Thank You Michael for great service and excellent job.Highly recommended Sales Consultant and good friend.This is My sixth car purchased from Stamford Ford Lincoln dealership, very Happy!!!
DanielAlbert
12 de feb. de 2014
My experience with Barry Pasqualini at Stamford Ford Lincoln could not have been better. Barry's knowledge of the product line, along with his winning personality, made buying my new vehicle an enjoyable experience. As a contractor, my livelihood depends on my vehicle. When my previous vehicle suddenly needed to be replaced, Barry understood the importance of getting me back on the road ASAP. He went above & beyond by finding me exactly what I was looking for and had it delivered on short notice. On top of all of this, I got a great deal. Barry and everyone else I came in contact with at Stamford Ford Lincoln were friendly, courteous and professional every step of the way. Cannot recommend them enough.
CMMoonan
12 de feb. de 2014
I had shown interest online for a Ford Edge and Barry was ready to help. Constant communication with helpful tips and working with my wife and I to find the right car was his highest priority. Barry got me out of my current financed car with equity and in three days we walked out with a brand new Edge. He also took about 30 minutes to explain every piece of technology in the car to me so I was very comfortable before I drove off.Tony was very helpful with the contract and financials of the deal. We went into his back office and he explained every detail I would have had a question on before I could even ask.Tom came and introduced himself, handed me his card and said if there was anything he could do and Barry wasn't available to call him directly. I don't think I'll need to find another dealership anytime soon.
dnaples
11 de feb. de 2014
I live in New Britain, CT, about 80 miles from Stamford. I was looking for a 2012 Ford Fusion Hybrid and found one on Autotrader.com at Stamford Ford Lincoln. I spoke with salesman Bob Hermanns, who offered to meet my wife and me in New Haven on his day off to show me the car. He literally went extra miles for us. We drove to New Haven the next day to meet Mr. Hermanns and see the car. We liked the car and wrote a check as a deposit. A few days later we drove to the dealership in Stamford and picked up the car. Everyone we met at the dealership was friendly and helpful. Tony Siciliano, the Finance Manager, handled all the paperwork and transferred our registration and plates without a hitch. He also thoroughly explained the warranties on the vehicle and options for extended warranty. We have purchased many new and used cars from dealers over the years. Typically, transferring ownership can take up to two hours. We were done in less than an hour. This was by far our most pleasant experience buying a car from a dealer.
patolson3321
9 de feb. de 2014
I thought working with Don Febbraio was a great experience. He is very knowledgeable about the product and was very helpful to me in making my decision as to which car would be best suited for me. I have dealt with Don in the past and would do so again in the future. He made buying my Fusion a very enjoyable experience. I would certainly recommend Don to anyone looking to buy or lease a car. Pat Olson
jtm2014
9 de feb. de 2014
Don was a pleasure to work with. He worked hard through 2 snow storms in one week to get my truck to the dealership for me to pick up on schedule. The price was better than expected and the process was beyond easy.
roccolagana
8 de feb. de 2014
This was by far the best experience that I have ever had in a dealership From start to finish Don my salesman was on top of every detail and provided customer service that I never knew possible in a dealership setting. My deal wasn't simple as I had 3 trades and 2 new truck purchases. Don as well as the finance manager Andres handled everything effortlessly. To cap off my experience when all was said and done Domininc Franchella, the owner of the dealership, approached me thanked me for my business and provided me with his direct number if I ever needed anything else. This was a first and I will certainly be doing more business with Stamford Ford in the future. This is the way a dealership should be run.
kkuchar
8 de feb. de 2014
We had a great experience at Stamford Ford Lincoln. Phil Wren was knowledgeable, friendly, and accommodating. We felt comfortable working with him immediately. Not having bought a car in years our experience at Stamford Ford Lincoln and with Phil in particularly, exceeded our expectations and dispelled all notions of the aggressive salesperson. We will definitely be going back to Phil and Stamford Ford Lincoln when we purchase our second car.
CS41
8 de feb. de 2014
I just leased a new 2014 Ford Fusion Titanium AWD from Stamford Ford Lincoln. My Sales Consultant was Marco Salazar, who provided me with a seamless experience throughout the entire process. Marco and his colleagues answered every question that my wife and I had. He was very quickly able to locate the car I wanted with exactly the combination of options I desired. I was also trading in a vehicle and Stamford Ford Lincoln made it easy and straightforward. I strongly recommend Marco and his colleagues.
bmcmullin17
7 de feb. de 2014
Barry Pasqualini was stellar to work with. Within minutes of me sending an e-Mail to the dealership I was contacted by Barry and the process began. Barry was easy to work with; he allowed me to share my vision and he ran with it. I did not feel pressured - I actually felt like Barry was a champion of whatever I said ... he guided me to a perfect purchase which I am very happy with (2014 Ford Fusion SE). I would highly recommend Barry and the services provided by Stamford Ford Lincoln.
Danoy1957
4 de feb. de 2014
We just bought a new Ford Escape this past Saturday and we want to thank Dom Franchella and Don Febbraio once again for their polite, professional and quick service. We've been customers of Stamford Motors for many years and we've happily referred many of our friends to the dealership. Thanks once again for a great experience!
mone6
3 de feb. de 2014
Gus and Barry went out of their way to accommodate our requests.When Gus discovered there was a tear on the dashboard he immediately had the entire board replaced .When we changed our mind about purchasing that particular car Gus allowed us to switch cars without a hitch.Their whole presentation was an atmosphere that was pressure free,friendly,informational and professional.I would highly recommend Stamford Motors as well as Gus and Barry to any of my friends shopping for a car.
CJ6060
3 de feb. de 2014
It was a true pleasure purchasing my new Edge from Lena and Tony at Stamford Ford Lincoln. They took car of all the details, were open to any requests I made, and after a couple of minor issues arose, dealt with them immediately. You couldn't ask for a better team to work with on purchasing a new car. I highly recommend that you give Lena a visit if you are planning to purchase a vehicle. She was fabulous to work with, made sure all the details were covered, and has called a few times to make sure everything is okay. Great woman! Great dealership!
giallo84
1 de feb. de 2014
I had a great experience with Stamford Ford Lincoln. Lena and Andres were extremely helpful getting me the vehicle and financing terms I wanted when I decided to go forward with purchasing a new vehicle and I absolutely love my new car. I couldn't be happier.
FordCustomer2014
1 de feb. de 2014
Don Febbraio is an excellent, energetic, enthusiastic Ford sales rep with a keen eye toward customer satisfaction and service. We have known Don Febbraio for nearly 20 years. He's sold and leased us many Ford autos. UConn and Fairfield alumni--ask for Don Febbraio for the best service.
dzingone
31 de ene. de 2014
after shopping at 3 different dealerships i was completely satisfied with the price, patience,and knowledge of my specific needs .gus and lena made sure i was confident that i made the correct choice without the usual pressure that i have received from other dealerships. i would definitely return, dave
MAC104
31 de ene. de 2014
I came with my friend last year to look at leasing an Explorer. Tony was her salesman, he did a great job & gave her a great deal. After her deal was done I told him I will be back to see him when my Edge lease was up. So one year passed & we called Tony, who is now the finance mgr, & he put me in touch with Barry. When I came in the showroom Barry was great. So easy to talk to, he listened to exactly what I wanted & I got an awesome deal on a Lincoln MKX. I couldn't have been happier. Barry & Tony really went above & beyond to get me my deal. Tony made signing all the paperwork painless. Barry took me through each part of the car & made sure I understood everything. I really am so pleased with my experience, I will definitely be back in two years to see my new friends for a new car.
leoma95
30 de ene. de 2014
Bob Hermanns was a great salesperson. Great and fast communications on the phone and in person. Straightforward negotiations, no high-pressure tactics. In the end, a good car, a good price and a fast transaction. Highly recommended
DavidValenzano
30 de ene. de 2014
I had a great experience with Barry. I went in pretty hot to buy the new fiesta ST, but got sidetracked for a month or so due to some health issues. Barry continued to keep in touch even though I never answered his calls or emails, and stayed polite and friendly throughout. When I finally was able to come in to the dealer, they did not have the exact car I wanted and he went out of his way to acquire one in another state in an expedient manner. On a side note, my ford truck was in for service at the same time I was in the car buying process. I never really use Ford service because my truck is over the warranty and I know many mechanics. They were also friendly and knowledgable and I will be using them again....As a whole, my experience at Stamford Ford/Lincoln was a pleasant one and I'm glad they are here in my home town.
abenedetto
30 de ene. de 2014
My experience with sales person Lena Spagnuolo was a pleasure from the minute I walked in. She was friendly, Curteous and confident in her knowledge of the Ford product. I felt comfortable with her knowing what car was right for me.The numbers I was given were in line with other dealers if not a better.Everyone at the delaer ship itself was friendly. The finance department was knowledgable and also curteous. I am enjoying the Ford Fusion. It's a great car.
jimballard
29 de ene. de 2014
I found the dealership to be very friendly and most important the salesman Don to be very comfortable to work with. I don't like hard sells and calls but if I find something to buy I just want the information available and Don was very good about that. when I start looking again to replace this truck (the old truck is a 1989 25years) hopefully Don is still there. Thanks
CarlWist
28 de ene. de 2014
Listened to our needs and were fair in price negotiation. Communicated via email as requested rather than phone calls. Car arrived right on schedule and no surprises or pressure tactics used during the entire process.
jrsokolowski
26 de ene. de 2014
Don was an extremely helpful salesperson with a low-pressure approach that is rare to find in this business. With his help, I found a car that was configured to my specifications at a very competitive price. I told Don that I was comparing his offer to that of another dealership, and he effectively told me to do what was best for me, but that he would work to provide the most competitive offer, which he did. A few days later I picked up the car, and the entire process has been hassle-free. I would definitely recommend dealing with Don; he made what can be a tedious process into an easy and agreeable one.
airjust24
25 de ene. de 2014
Lena Spagnuolo is the best. Friendly, courteous, knowledgeable with loads of patience. Spent alot of time with me going over the new technology inside the car. This is the second time having Lena as my salesperson, and hopefully, in three years, it will be a repeat.The time spent signing contracts, etc. was easy going with Tony Siciliano.
amtyran
25 de ene. de 2014
I had a great overall experience at Stamford Ford Lincoln from start to finish. Sal was very knowledgeable with helping me choose my 2014 Ford F250 to fit my needs. Lena made this experience as smooth as I think it could be from a sales perspective, as this was my first time buying a brand new vehicle, and I had no surprises once I spoke to Tony to run the final numbers. Lastly, Chris hopped in the vehicle with me to give me an awesome run down on what it had to offer in way of the amazing technology before I pulled it off the lot. All in all the staff at Stamford Ford Lincoln is extremely friendly and accommodating, which made for a very personal experience - I never felt rushed of hassled.
karib56
24 de ene. de 2014
I've been with Stamford Ford Lincoln since 2008 and would never go anywhere else for my Ford. Since having an Edge and now an Escape, I could not be happier! My experience with Chris Febbraio for the last seven years has been exceptional, from being offered beverages & food as soon as I walk through the door, to finding the right car at the right price, Chris has been extremely professional and warm...he's like family! My most recent experience for my new Escape has been with Don Febbraio, again, he showed the professional and warmth of a great salesman and made me feel I was in good hands. I was treated with respect and felt important, he got to know me and my car needs...which is so important to the consumer today.If anyone out there is looking to buy a Ford or Lincoln, Stamford Ford Lincoln is the place to go! Thanks Chris & Don, as always you have made my experience a positive one!
katarhol
23 de ene. de 2014
This was my second experience with Stamford Ford Lincoln. A few years ago, I was in the market for a new car as my then current car was pretty much falling apart. I did plenty of research on what car I wanted and ended up at Stamford Ford Lincoln, the same dealership my family used in the 80s. After my lease ran out, I knew that I wanted to upgrade my car to a larger vehicle. I again did plenty of research and decided on the Fusion (the Focus I previously leased was great, but a little too small for what I was looking for). Rather than dicker around, I spoke with Barry Pasqualini about what I was looking for. Not only did he actually listen to what I was looking for (rather than going in for the hard sell), he also realized that I had already done my research so did not belabor any points. Not only was the test drive great, it turns out the model, style and color (!) was on the lot. I was able to quickly turn around and pick up the car a week later.There was no hassle, and the service was (and is) superb. Kudos to the staff of Stamford Ford Lincoln! They will always be my first stop when looking for a car!
grinch63
23 de ene. de 2014
I brought my vehicle in for its first oil change. While waiting for my vehicle I was told that if I had any errands to run, that I could use one of the cars on the lot. The service waiting area was clean and had a coffee machine (a big plus in my book).
101489
23 de ene. de 2014
Mike was fantastic. Thorough, friendly, not to much pressure. A wonderful experience. also, the showroom was open and welcoming. All the people who work at this dealership were also very friendly and professional.
2131kiko
23 de ene. de 2014
I would definitely recommend Ford Lincoln dealership. The whole experience was great! Everyone that helped me was very professional and extremely helpful. I received a quick answer and was able to get my vehicle 2 days after coming in. I received my car in perfect condition. Barry took the time to explain everything about the car. Barry, Tony and Andres are amazing at their jobs!!!!!
Davesfiat
21 de ene. de 2014
The dealership was great in their prep for the car and how they handled the sale and financing. The price was right and the car was detailed nicely with everything checked and ready to go. They also had a bodyman check the hood for me when i noticed something askew and it was resolved with ease! I was recommended to them by a friend and I will do the same.
drgood1
20 de ene. de 2014
I have never bought a pre-owned car before so I was a little hesitant going into the dealership. I spoke with Barry Pasqualini over the phone and made an appointment for a test drive. The car was waiting for me when I got there. We spent some time going over the car. He answered all of my questions about the car and warranties etc.. The negotiations went smoothly. Information was exchanged and the next day I went in and picked up my new car. The overall experience was very easy. I would recommend the dealership to a friend.
justagrl611
19 de ene. de 2014
I have never had an excellent experience buying a car - typically, I hate the process and the sales pitches. I decided to try Stamford only because PJs initial points of contact appeared genuine and unlike the typical "if you just come in to the dealership I can give you a great deal for FREE!!". I enjoyed working with Stamford Ford and greatly appreciated their honesty, flexibility and personal touches and accommodations. The sales consultant, Judith greeted us immediately upon entering with a welcoming smile and great customer attentiveness. PJ (sales rep) made us feel comfortable by providing us with everything we requested and some - he was great and truly a stand-up guy. The GM & store owner also made appearances and thanked us for our business - which was another wonderful touch. Overall the team worked well together and really made the experience pleasant - even our daughter enjoyed herself, which blew us away!We will return to Stamford Ford again for our next vehicle!
johnsbordone
17 de ene. de 2014
I have been a customer of this franchise since 1988. Their service is great. I bought 3 cars and 1 truck from Barry Pasqualini in the last 3 years. Dominic Franchella, the owner, always welcomes me with a great smile and a thank you. I highly recommend this dealership for anyone who is looking to buy a car. I like the Ford franchise since they are the only car company in America that did not ask for a bail out from the Federal Government.
k360ff
16 de ene. de 2014
My salesman was great to deal with and very accomidating. There truck sales manager knew his product well and was very esy to deal with. I would recomend this deaer.
rachaelkruczynski
15 de ene. de 2014
I had serious problems with my 2012 Ford Focus that could not be resolved by service. I was honestly despairing, until Barry and Dominic stepped in and really went outside the box to come up with a creative trade-in solution to my problem that would leave everyone satisfied, though I believe they were truly, truly concerned with me leaving the dealership today with a car I not only found satisfactory, but love. And that is exactly what they did. I've never seen someone in the position that Dominic is in step up the way he did. He absolutely stands behind his cars and cares about his customers. And you cannot find a more caring, dedicated, and determined salesperson than Barry. I cannot recommend him enough - if you are looking for a Ford, he is THE person to go to. Trust me. Tony made the paperwork easy, and almost fun. As fun as that sort of thing can go, anyway. I feel like I started a lifelong relationship today, when a week ago, I was out of my mind over the problems with my car. These are great people who want to create those relationships and did a well above expected job of it today.
gerry0000
15 de ene. de 2014
Michael was a very great salesman. He was personable, friendly, and also very informative about the vehicle i was interested in. He went out of his way to make sure that I was comfortable with the purchase, as well as while we waited for the paper work to get completed. My experience with Stamford Ford Lincoln was a great one and I would recommend this dealership to anyone. Thanks Mike, and I wish you and your family the best..
2014carshopping
14 de ene. de 2014
Was an excellent car buying experience. One of the best I have ever had. Very honest and friendly dealership with top notch customer service. Barry, the sales team employee who interacted with me, was honest, extremely responsive, friendly and a pleasure to deal with. He was fair and balanced through out the process. I contacted dealership through internet inquiry and they were first to respond and invite me for test drive. Last but not the least, the dealership gave me an excellent price which was hard to match by anyone else. Would highly recommend the dealership to anyone shopping for Ford or Lincoln cars.
GabrielFernandez
14 de ene. de 2014
Excellent service, very helpful and diligent. Second car with Ford and we believe service was even better this time around. Accommodated to our needs in the up most professional way.
cicci
14 de ene. de 2014
Barry was excellent. He was friendly and extremely professional and got us a great deal on our new car. In addition, he was patient with us, especially considering we had our 5 and 7 year old along. He found them crayons and pads of papers so even the kids were happy. Overall a great experience.
Pdempsey9
14 de ene. de 2014
Great experience with Don. He was extremely helpful and did everything he could to make the transaction work smoothly. The entire staff was very friendly. I will be sure to call Don in the future.
Vicente1024
13 de ene. de 2014
Marco has wonderful customer service skills. He was extremely helpful in suggesting the right vehicle to suit my needs. He was always accessible to answer my phone calls, and address my questions or concerns. He provided great feedback and delivered the car I purchased in a timely and professional manner. Thank you!
os142
10 de ene. de 2014
I've been looking for a used vehicle for over 4 months. I used Cars.com,carfax, auto check auto hunter and a couple of others to search for a reasonable /good deal.The car was one of several cars I inquired about on-line.I emailed dealers about cars they listed asked for information and asked them not to call me but to email me and i would answer them within one day.Some dealers wouldn't resopnd or called my cell phone or house phone repeatly (being annoying) but not foward the information I'd ask for.That happened until i got intouch with Chris Febbraio. Chris was/ is EXCELLENT, he answered all my questions in a quick timely manner. He is the reason I purchased this vehicle 2 hours from my house. Stamford Ford is very lucky to have a person of his caliber working for their dealership. I would happly buy another vehicle from Stamford Ford as long as Chris is there. THANK YOU CHRISTOPHER I love my car!!!!!!!!!
anthonymd8123
10 de ene. de 2014
We had a very good experience and received a very fair price. All of the people at the Stamford dealership were friendly and very helpful.
thekid144
7 de ene. de 2014
I knew it was time to replace my 1996 Jeep Grand Cherokee. My dad was helping me out and he went into Stanford Ford Lincoln and spoke with Lena Spagnuolo on a Thursday. I went to the dealership on Friday and test drove a 2012 Ford Fusion with 30,000 miles. I purchased the car on Saturday. The entire process took less than three hours. Lena was courteous, professional and very knowledgeable in helping answer my questions as this purchase is second only in importance to that of buying a new home. I then went to speak with Tony Siciliano in financing. Tony was a complete professional and explained the numbers to the point that I understood them completely. I purchased a warranty with Tony and was able to drive off in my new car!Lena and Tony made this sales process the most seamless one that I have ever been a part of. I have been in sales for over 30 years and appreciate everything that Stanford Ford Lincoln has done for me and my family as this is our third car purchase with them. I will do business with no other car dealer than Stanford Ford Lincoln!Sincerely,Christopher Garcia
afxx
6 de ene. de 2014
Very personal & friendly visit! I would highly recommend Miles & the gang. My new purchase went extremely smooth, and I would never go to another Ford dealer.
judefos6643
3 de ene. de 2014
I have been dealing with Stamford Ford for many years. Gus Gournaris and Chris Febbraio are two great salesmen and it has been a pleasure doing business with both of them. The service and follow up that I have received from them can't be compared. I will continue doing business with both of them. They make me feel very special. Also, I love my new Ford Fusion!
Frank & Bob W.
30 de dic. de 2013
We found Michael Mykytey to be a pleasure to deal with. He made us feel very comfortable and not pressured. Even after the deal was completed, he continued to be available to assist us. We highly recommend Michael and Stamford Ford to anyone interested in purchasing a Ford Our experience was top-notch!! Thank you again, Frank & Bob
ginnyv1
30 de dic. de 2013
We gave this rating because Don has been our Sales Representative for over 20 years and he never disappoints! He gives us quality service each time and is always checking in with us to make sure we are happy with our vehicles. We will never buy a car any where else except for Stamford Ford Lincoln. You will never go wrong buying a car from Don!!
BreBrandon
28 de dic. de 2013
Pj Uva was exceptional, courteous, and was looking to keep my best interest in mind. I was extremely impressed with how well they met my needs and treated me, as well as setting me up with a car that was exactly what I wanted. Thanks, Stamford Ford!
Raymond Carlson
27 de dic. de 2013
Just wanted to let people to know what a great experience I had at Stamford Ford Lincoln. Right from walking in the door i was greeted and welcomed.I was brought over to Judy Waters A sales person who helped me. She help me pick out a new truck that suited my needs. Then their truck specialist helped me to outfit my new truck with a plow. When i went to pick up my truck Judy was very helpful in going over all the different components of my truck. The next day I needed help programming my garage door opener in my truck at my shop. Judy offered to come to my shop to help me ,she even climbed a 15 foot ladder to help me activate my garage door opener. I call that service . i recommend Stamford Ford Lincoln to everybody that is look for a good sales staff who wants to help you.
GChrzczon
26 de dic. de 2013
Everyone was very friendly, with no pressure. Willing and able to answer questions and to find answers when necessary. Bob was a great sales person, knowledgeable, and easy to work with. I love my new car, and the experience at Stamford Ford Lincoln.
Walter14
22 de dic. de 2013
Wow, what a unique and overall pleasurable experience purchasing a new vehicle was with Phillip Wren was at this dealership. I have been purchasing new vehicles for over 35 years and the process has usually been "painful". Not so with Phillip Wren. He went over and above all expectations and made sure every part of the shopping experience outstanding. From the test drive through vehicle selection, pricing and final delivery Phillip always made sure I was pleased. After spending time with him, I was able to stop any price comparisons and feel extremely comfortable that any issue would be handled properly and professionally by Phillip and others at Stamford Ford Lincoln. I would recommend buying any Lincoln from Phillip no matter how far you may need to travel to work with him. Phillip is the "diamond in the rough" in the car sales industry. If you are thinking about any Lincoln, see Phillip Wren. Five stars of excellence.
mariemkx
21 de dic. de 2013
I am completely satisfy with the service department at Stamford Ford Lincoln. Peter saw to the problem my vehicle was having and informed me in detail, which I appreciate. I thank him for letting me know in advance that the vehicle would have to stay over night. By him doing so I had plenty of time to make arrangements to get home from work and back in the morning.It takes a team to fix a vehicle and I would also like the individual who fixed my MKX to be recognized.Eric Munnilal took the time to come out to greet me when I picked up my MKX which I found to be a professional manner on his part. He also took the time to answer some questions I had.
pokeefe15
21 de dic. de 2013
Barry Pasqualini goes out of his way to ensure that you are getting the car you really want. There was a good flow of information up front,without any pressure, and when I made my decision ,he made it happen even though my choice was not in stock.A great experience all around.
Ruth T
20 de dic. de 2013
I was reasonably happy with my 2011 Mercedes C300, but it always bothered me that it never came with navigation or bluetooth and that the leg room in the back seats was dreadful. A friend told me I needed to take a look at the new line up of Lincolns. I went to White plains Lincoln, the place was dirty & drab so I went to Stamford Ford Lincoln. I was greeted at the door by Gus and when I said I wanted to test drive a Lincoln he introduced me to Phillip Wren who is their Lincoln specialist. I found pretty unique that they had a guy who only deals with one of their brands but it soon became clear why they do this. Phillip knew everything about the Lincoln line-up and listened to my needs. I drove the MKZ and I fell in love with this car - it blows the socks of my Benz. Far better equipped, navigation, bluetooth, voice control and much better rear leg room. Phillip worked out a lease that was also lower than my Mercedes lease. When I took delivery the owner of the dealership also made a point of greeting me and thanking me for my business. This was a unique buying experience, I'd recommend this dealership to anyone. Goodbye Mercedes, hello Lincoln :-)
sandyriddle100
19 de dic. de 2013
My experience with Stamford Ford was excellent. Mr. Don Febbriao was very friendly and very helpful with the sale of my new Ford Escape. He went over every detail from top to bottom. I bought other types of cars but this experience was the best and would deffinately go back to Stamford Ford and recommend this dealer to family and friends. Mr. Don Febbriao and Mr. Andres Cadena were a pleasure to deal with during my purchase of my new Ford Escape! Thanks Sandra Riddle
marin77
17 de dic. de 2013
Friendly and efficient service from this dealership. A few items needed attention upon delivery and they were all addressed in a timely manner. The delearship went beyond my ask on a couple of items. I feel confident in my future relationship (servicing my car and futur purchases). I would recommend this delearship.
Bratches
16 de dic. de 2013
Don did a great job--he communicated w us every step of the way. He found the car we were looking for and had it prepared just the way we wanted. He was very consciences and made sure that we got exactly what we needed and wanted. Don made the sales experience a pleasant one and we drove away with a beautiful licensed 2014 Ford Expedition--same exact one as our 2010 Ford Expedition!
Explorer5
15 de dic. de 2013
Stamford Ford Lincoln seems to pride itself on its customer service, and they achieve their goal. Michael Mykytey and all of the staff we dealt with were accommodating, professional, and friendly. Although I had been using another dealership for many years, they won me over with their straightforward approach. The made the sale without any pressure, and the price was better than other dealerships. My wife was back for service recently and had similar comments about their initial service. Overall, a very good car buying experience.
legeis1
11 de dic. de 2013
The dealership was professional in every aspect of the sale. They offered me the best price I could find anywhere whilenot challenging my negotiating skills. I couldn't believe howgreat the car was that I was given to try, and can't wait toget mine. I certainly would recommend this dealership toanyone.
aturkel
11 de dic. de 2013
I went in two months before my lease was up on a 2012 Ford Escape and Don got me in a new 2014 Ford Escape at a great price. Not only did he give me a great price on a car that I wanted but found me the exact color that I wanted as well! I couldn't be happier with my new car and the experience I had with Don and Stamford Ford Lincoln.
bumpas
10 de dic. de 2013
Good experience, helpful, dependable. Definitely recommend.Car was delayed in delivery, but explained and acceptable.Michael did a great job communicating and working on closing.Very helpful.
DVitali
9 de dic. de 2013
This is my 2nd car that I bought new from this dealership this year. The first one was for my wife and the second for myself. Barry was able to find a new car that fit my currents needs at a good price, good financing, and was able to use my old car as a trade-in. The staff their works well as a team and was able to get the paperwork done pretty fast. After the paperwork was done he set me up in the car and off I went. Everyone there is upbeat and willing to help. My overall experience there is great I would recommend them.
Drtickles453
8 de dic. de 2013
We purchased a car from the Milford dealership after having worked with Chris in the Ford dealership in Stamford, the primary reason was having lived in Milford for years and knowing that there is a market difference between New Haven County and Lower Fairfield County. I just purchased a Ford Transit Connect from Chris because I would not feel right in finding out information about a vehicle here in lower Fairfield county and then going to another dealership and finalizing the deal. I realize it is a matter of dollars and cents but follow up service is just as significant as getting a good rate or a better deal if you and the dealership are honest faithful and loyal with each other. It is not a marriage but it is an investment which affects my future and the future of others so it is up there in significance. I hope I have made things good between myself and the Stamford dealership if that makes sense.
jeannenelm
8 de dic. de 2013
We just purchased our 3rd car from Chris Febbraio. I could have bought another make of car at another dealership but as I looked around, it was clear that no one else was a professional and thorough as Chris. He is an excellent salesperson with great follow up skills. He works hard to keep his customers happy and is always available to answer questions. I would defiantly recommend Stamford Ford and Chris to others.
my2009lincoln
7 de dic. de 2013
Fantastic salesperson. Phillip is the best sales person that I have ever dealt with. He was very professional, he listened to my needs, explained everything in detail, really took the time to structure everything for me, was not pushy, took his time with all the documentation and even prepared the coffee for me. I could not have asked for a better person to sit with. Highly recommend Phillip as well as the dealer.
jjjharakal
7 de dic. de 2013
Over the years I have purchased/leased many automobiles, mostly luxury vehicles. Michael was the only salesperson that ever took the time ( and with patience) to fully walk me through the operation of my new car. The MKZ is truly a computer on wheels and without his help, I still would be at the dealers trying to work my way out. Any associations with past salesmen, was to give me the keys and say ' good luck with your car '. Because of the complicated features and operational equipment of my car, I have had to return several times to Michael to get me to understand how everything operates. And all done with a smile and total patience. He told me to return as many times as needed, for his help in learning all of the features of the MKZ. It's starting to finally sink in and every day that I drive my car. it's with confidence, thanks to Michael. He is a very knowledgeable, cheerful and dedicated individual. In other words, ' a great guy '!! Jack Harakal.
Czerny
7 de dic. de 2013
The dealership found the car we asked for and sold it to us at cost to keep us as customers. This is our second purchase, and we are very happy.
Amy H
6 de dic. de 2013
I was referred to Stamford Ford Lincoln by a friend who hates car shopping and said if he liked them anyone would. I was a bit nervous going in, because this was my first time buying a car without the help of my parents. I was helped along the way by Bob Hermanns in sales, Tony in Finance, and to my surprise by the actual owner of the Dealership, Dominic. They were all patient, knowledgeable and friendly. From what I observed, Dominic was helping not just me, but pretty much everybody that came through the doors, which I thought spoke volumes about what kind of a place I was in. They showed me 2 different models, before I fell in love with the new Escape in White. I needed to keep my payment low and they helped me find one that wasn't too loaded but had what I needed and then some! I picked it up 2 weeks ago and could not be happier with it. I tell everyone about them that will listen. Thanks guys, I hope the service is this good when I come back for my FREE first oil change.
FRuby
6 de dic. de 2013
I visited Stamford Ford Lincoln only because my friend recommended me here. This is my first new car, and I had a defensive mindset when dealing with car sale people as I had previously gone to two other dealerships and talked on the phone with two additional ones. But I was pleasantly surprised as I was greeted as soon as I entered the Stamford Ford Lincoln store, unlike in other places where I had to seek assistance. Mike greeted me and I was instantly impressed with how courteous and friendly he is. I test drove a Ford Fusion and a Ford Focus, both with Titanium package and both handle beautifully. Mike showed very good knowledge about the cars and was able to demonstrate all the features that the cars offered. Mike was very devoted to make me happy as a customer and it showed as he was always very responsive and attentive to my questions and needs. Tony, the finance person, was also very patient while waiting for me to go through all the paperwork and answering all my questions. Mike even referred me to a very good car insurance agent. The whole process at this dealership was very efficient and much smoother than I anticipated for getting my first new car. I'm now a happy customer with one week old hot new ride and plan on coming back for future services, because I know that I will be taken good care of. I'm already recommending this dealers to my friends who are also looking for a new car as her Lexus broke down.
mmorabito44
5 de dic. de 2013
My family and I have been leasing cars from Michael Mykytey for years. Just this past year we have acquired a Ford Explorer, Ford Edge and a Ford F150. Every sale has been a great experience dealing with Mike. My most recent purchase of the F150 Mike and I had talked about my tight finances, he was very understanding and did everything in his power to find me a reasonable priced truck that I could afford. Mike is a hard worker and caring person, and I'm sure every customer he has dealt with feels the same way about him. He always goes the extra mile ensuring his customers are satisfied. I look forward to doing future business with Mike, I have and will continue to recommend him to everyone i know.Thanks again Mike!-Michael Morabito
mbd
5 de dic. de 2013
Don was very personable and really went out of his way to get the best price and get the deal done. Would highly recommend Don !
Mr. six
4 de dic. de 2013
From the minute I walked in the door I was treated like a old friend. My initial greeting was by Dominic whom I found out later is the owner of this dealership. I was very surprised to see the owner working out on the showroom for. That was like no other dealer I have ever visited. Very impressed! My saleman Don Febbraio was very attentive and listened to what my needs were and matched me up with the perfect Escape! I was able to drive away with my new car the very same day! Great job guys!
ddelight
4 de dic. de 2013
This was our third box truck purchased from this dealership. Gus handled everything, he knew what we wanted got all ready and called us. I can't even tell you what a relief it is to know everything is going to be done right when the order is placed. In one word, professional.
emmascalero
2 de dic. de 2013
Lena, was the most one honest and genuine women I have ever met, let alone an honest and genuine saleswoman. She was understanding, respectful, very punctual and compassionate. I would HIGHLY recommend Stamford Ford Lincoln and Lena to anyone interested in a new car.
jasonb423
29 de nov. de 2013
The facility is always clean. The way they have the service set up makes it very easy. As soon as you drive in, you are greeted and checked in immediately.The ENTIRE service team is extremely friendly and professional.
Antperry85
27 de nov. de 2013
I seen a nice honda with very good mileage on the internet so I contacted the dealership via email. Chris contacted me and he was so nice even though my credit wasn't the best he made me feel if I was going to try getting a car somewhere Stamford Ford Lincoln was the way to go. I met with Chris and Gus filled out some paperwork not even a week later I drove off the lot with a new car. Stamford Ford Lincoln employees and some of the nicest guys I ever met and I would recommend them to anybody thinking of buying a new or used car.
TomGMBA
26 de nov. de 2013
Barry was very professional and extremely courteous. I would have no issues using Barry again when looking for a vehicle nor would I have any problem recommending him to a friend. The service provided was above and beyond what should normally be expected.
rmaiolo
26 de nov. de 2013
Have been buying new cars for decadesMy first american car since a teenagerMy best experience ever.I am a captured and happy clientthis was a great experienceCould not have been more pleased
lbsesq
25 de nov. de 2013
This is the fourth car we have purchased or leased from Stamford Ford. In the past 6 months we have purchased two certified pre-owned Ford Escapes. In August, we met Marco Salazar who helped us with the first purchase of a 2011 Escape (to replace a 2010 Escape destroyed in an accident). Marco was knowledgable, courteous, and very responsive. He made the process easy and we were very happy with the deal from start to finish. Wanting anouther Ford Escape SUV (not the new cross over style initiated in 2013), I contacted Marco and he responded immediately by searching for the car. We wanted a newer (2012) model and with low milage and all the "extras". Marco found what he thought would fit what we were looking for and without even a contract or consent that we would purchase the car he had the dealership purchase the car just to make sure it would be available for us if we wanted it. He was right. He worked with us, along with Neil Avellino, in pricing the car in our comfort zone. We were thrilled with Marco's efforts and dedication to pleasing us - the customer.
chrono96
25 de nov. de 2013
Andres and Chris did a great job making this trip as easy as possible. After traveling 3 hours from the Philadelphia area they offered me a drink (water or coffee) and we sat down and got to business always asking if i needed anything along the way. This group of gentlemen were far and away better than 95% of the dealerships in my area that don't really want to give any more time than they need to. A wonderful change of pace too bad that aren't closer.
cbuzaid
24 de nov. de 2013
Awesome people...awesome dealership! Very,very professional. Returned calls and returned e-mails very promptly!! My appointment was at 12:00 and I was out of the dealership with my new car in 45 minutes...No wait and great service..
edmking
24 de nov. de 2013
Warm and welcoming, always looking for ways to make your experience better. Excellent all the way around. I was surprised to hear that Judy was new to the dealership, she seemed like she had always been there. She will be a tremendous asset to the firm.
Ilovebeer
24 de nov. de 2013
Everyone was very professional and easy to work with. They were responsive and accommodating to my questions and requests. I also noticed that the dealership, employees, and cars were all clean. It was a pleasure doing business here and hope to again someday. Thanks for your great salesmanship Marco.
JLombardi1
23 de nov. de 2013
I went to 2 other Lincoln dealerships in Connecticut, one in Milford and one in Woodbridge, when it came to customer service and straight forward negotiating this dealership is by far the best. Phil was very helpful and accommodating. He is a class act and the best car salesman, manager i have ever worked with. As far as Tony is concerned, he was very professional and very helpful. There were no lies or bologna when it came this dealership. I would and will highly recommend this dealership to anyone on the marker for a Ford or Lincoln vehicle. - Joseph Lombardi
roxyjack
23 de nov. de 2013
Marco went above and beyond, he made buying our new car a pleasurable experience. Very professional, no games, and made it fun. The Best!!Also, we've never been to a dealership where the owner himself spent so much time and concern with us, even his wife!! Dominic cares,, You're the best Dominic!!Thank you sooooooo much!!!!!!!!!!!!!!!!!!!!!!Were giving this rating because it is more than well deserved!!
jjcac89
23 de nov. de 2013
our sales person Lena was great to work with. she was very knowledge about the cars. she made the whole experience easy and fun. I would go there for my next ford vehicle. (Rapter........I wish).
cmq22
21 de nov. de 2013
Don Febbraio is wonderful to work with. He takes the time to assess my needs and then is able to provide me with options. It is always a pleasant experience. This is my 3rd vehicle with Stamford Ford and with Don as my guide. I would highly recommend Don and his team.
Shirley3
20 de nov. de 2013
Perfect salesman...A pleasure to work with...Mr Mobuis patiently explained everything thoroughly to this senior citizen...Never pushy...My mechanic highly recommended this car [2014 ford escape]...I highly recommend this car and this dealership.
isam
19 de nov. de 2013
After test driving a couple of vehicles I found one that I am sitting up high enough to see above the dashboard. Now I can say my new Ford Escape. I want thanks so much to Marco Salazar that he is a very patient guy that he explained every single detail of the purchase process, specially when I had to writw down every single detail form the vehicle. I will recomend 100% Stamford Ford. 5 stars for Marco and the dealership.
Kevingray
19 de nov. de 2013
Extremely helpful and flexible. Don wasn't pushy, let me make my own decisions and followed through on all promises. He even met me at his house to drop off some documents to save me the trip to the dealer. Thanks for the great customer service.
steved2014
19 de nov. de 2013
This was a return visit for me after having leased a 2011 Ford Fusion three years ago. Barry Pasqualini does a great job, so I came back to renew my lease and took home a 2014 Ford Focus with all the bells and whistles. Everything was very easy and straightforward. No pressure or hassle at all. A great team in the show room, and I made another good decision on a car! Also, an excellent service department!
Kristenromano612
18 de nov. de 2013
I have been a Stamford Ford customer for 9 years. Miles has helped me every time and always is a pleasure to work with. He is helpful, personable, and tentative. The service center is also very helpful. I highly recommend Stamford Ford Lincoln,they have got a customer for life in me.
K_Murdock
18 de nov. de 2013
The Stamford Ford Dealership made buying my first car a really great experience. They don't just want to sell you something off the lot as quickly as possible to get you out the door. They really want you to love the car you choose to buy and they want you to come back for servicing and develop a long term relationship with you. When you walk into this dealership, you won't be forced to buy the most expensive car on the lot, they will go to great lengths to find exactly what you want. I would recommend this dealership to anyone, especially first time buyers!
TomJnn
18 de nov. de 2013
I met with Michael and he was very helpful and patient with me. I test drove several cars and Michael did not mind at all. I would definitly work with Michael again for my next perchase.
RAlbrecht
18 de nov. de 2013
Purchased a 2014 Explorer Limited from Marco Salazar at Stamford Ford/Lincoln with great results. By far the most customer friendly car purchase I have ever made. Walked into the dealership with an idea of what I was looking for and Marco worked with me to fine tune my purchase to ensure this was the right fit for me and my family. I couldn't be happier and have already recommended Stamford Ford/Lincoln, and more specifically Marco to a few friends and family members. Thanks again Marco
WTAnderson
17 de nov. de 2013
Nice and easy to deal with. The price on the 2013 Escape Titanium that I bought from them was the best in the tri-state area, yet still negotiable. The salesman (Marco) was easy to deal with, no pressure. Pretty much a no non-sense car buying expeirience, as it should be.
mbordonaro
17 de nov. de 2013
Mike is a friendly, knowledgeable, and eager salesman. He certainly makes the customer feel as though they are his top priority. On the few occasions when he doesn't know the answer to a question, he finds the person who does. He also takes the time to explain all of the details of a sale. We've purchased two used cars with Mike's help and would certainly seek him out when we are ready for our next car. He has our confidence and our business in the future.
jeevanmitra
16 de nov. de 2013
First time I went to see this dealer when one of my friend bought a car. Chris, the internet sales manager impressed a lot and made us feel like we would get a good car in the price range we can afford. He proved this not only verbally but also with the service he offers for us for the both the cars(my car and my friend's car) so far. The way he follow up with us even after car delivery to know how is the performance of the car and how we are feeling about the car is great. I see the dealer is flexible and I got a great Camry and this is my first car in US on my name. I got warranty for the car and assurance from Chris that they would take care of the service during the warranty period. I dont say the car what I got is perfect but with the service and flexibility I have with Stamford Ford Lincoln makes me happy. The great things I found with Stamford Ford Lincoln are flexibility and liberality with the customer requirements. I would strongly prefer to recommend for my friends to visit this dealer once to know more about the services.
tetford
15 de nov. de 2013
We have been working with Don for several years. the process is always smooth and able to find exactly what we want. will continue to go to stamford ford lincoln - don and everyone there are very knowledgeable and helpful.
emilarca
15 de nov. de 2013
It was a pleasure working with Barry Pasqualini. He was very friendly and helpful, as well as very accommodating about scheduling appointments with us. He was generous with his time in teaching me about the features in the EDGE. I look forward to working with him again.
AprilCarlin
14 de nov. de 2013
I came to Stamford Ford after visiting other Ford dealerships and this was one of the best. This is my first experience with Ford, and I was pleasantly surprised. The sales staff was incredibly informative, knowledgeable, friendly, and I never once felt like I was being taken advantage of or pushed into something I was not ready to do or commit too. The facility was nice, clean and well lit. I would come back to this dealership to buy another car in the future.
men6
14 de nov. de 2013
Five Stars to Miles for a truly professional job in the way he handle my purchase. I will tell all my friends about Stamford Ford. John B. Salem
Dennymac
13 de nov. de 2013
Marco was extremely professional- knowledgable, patient, and personable. He was interested in knowing what my needs in a car were, as opposed to just making a sale. I recomend him highly. Every person I met at the agency was helpful and professional.
kaydil1
13 de nov. de 2013
Don and Andres were both extremely helpful and very accomodating to my needs. I just bought a Ford Edge Limited. A+ rating to both employees and the dealership owner, Dominic. I have had such great customer service before!
williamtong
13 de nov. de 2013
Barry is the best. Very responsive, a pleasure to deal with. I was not really focused on buying a new car, and only wanted to do so on the right terms. Barry understood and helped me find a deal that worked for me and my family.
timothyblewis
12 de nov. de 2013
Stamford Ford Lincoln continues to have the best service dept. in the area. That includes Mercedes and Audi. They take the time to know you and your car, explaining everything, delivering quality service from technicians to service advisors and all at a fair price. I've been dealing with them for over 7 years and they continue to go above and beyond every single time!
pdsmedley
12 de nov. de 2013
Service team is very professional and polite. It is apparent they have been actively trained to focus on customer service and they act accordingly. You definitely get the sense that the customer's opinion matters. They are friendly, welcoming, and solicitous of the client in the service center.
Hession99
12 de nov. de 2013
Michael was very easy to work with and he went out of his way to give me what I asked for. I will recommend Michael.
Stbartram
11 de nov. de 2013
Chris helped me the day I got into a car accident and helped me decided between a ford focus and a fusion knowing I might not be getting a new car because I had to hear back if mine was totaled or not. But that didn't matter I was helped to any car I liked and every question was answered. As soon as I herd my car was totaled I went back in and test drive both cars again, settling on a fusion. We picked one out that fit my criteria best it could. They sent a driver to Albany to pick it up and Chris made arrangements for me to get my car on his day off so I didn't have to keep paying for my rental.Tha problem is I got in it and it didn't have a sunroof and I could have sworn the paperwork said it did. This was a deal breaker for me. I checked my paper work and sure enough the sunroof was missing. Meaning I screwed up and told them to get a car I didn't want. That wasn't a problem they said no worries we will find one that you like we want you to be happy and we found another one that had the same options plus a sun roof. I am very pleased with the service and they have me zero hesitation when I said i didn't want a car I picked out and they went to go get. Not many places do you see that.
mbreden
11 de nov. de 2013
I have been working with Don Febbraio for close to 20 years now. He has been one of the reasons why I have continued to select a Ford product. I've enjoyed working with Don and the dealership over the years.
unfiltereddregs
9 de nov. de 2013
As a rule I hate "salespeople." 99.9% of the breed are evasive, full of it, they try to redirect you, confuse you, etc.., and fleece you for your hard earned buck$.I am completely immune to such tactics and it only pisses me off. I walk when I encounter folks like that.A great salesperson is a walking embodiment of product knowledge; they're honest, no bs, straight shooters. Sure they'll haggle- it's sales, but nevertheless they are ultimately concerned with making the customer happy.Chris Febbraio is that. A great salesperson.Excellent to work with, informative, friendly, helpful and most of all quick with the pragmatic guidance that speaks volumes about his integrity. There's another review on this site from someone who came from Chicago to Connecticut to buy a car from Chris. That is what convinced me to meet with him and I want to add to the fact that the sales experience via Chris is superlative.Chris is an eagle amongst an industry of turkeys. All sales people should endeavor to achieve the standards he represents.If you are in the market for a vehicle buying from Chris at Stamford Ford Lincoln is more than worth the effort.I cannot recommend him highly enough.Excellence.Thanks Chris, and be well. We'll be back!
kipkoons
8 de nov. de 2013
The transaction was my 5th car leased through Stamford Ford and 3rd handled by Miles Mobuis. Miles stays in touch throughout my lease term, alerts me well before the lease ends, asks for and listens to what I might want and what are my concerns, presents various options and then finds a new car.Very easy and comfortable process and I trust Miles to give me a competitive offering without any drama. Naturally, having cars that have lived up to their expectations has made me a repeat customer.
AngeloNatalie
8 de nov. de 2013
I have been leasing and buying cars from Stamford Ford Lincoln Mercury since 1998. This is my fourth transaction: three leases - plus one of the previous cars I bought after the lease expired. My salesperson, Lena, was both professional and personable. She took all the time necessary to walk me through the application process and was very helpful getting me up to speed with the techy features on my new Ford Fusion. The staff is very friendly in a non-pushy way. Before I left with the car the owner stopped by to check in on my satisfaction level.
vsab11
7 de nov. de 2013
Wow, what a great experience! Everyone was so friendly and helpful, P.J. Uva was our sales consultant and he was great. We found a preowned car that we really liked but we weren't able to purchase the car on the spot. P.J. was very helpful throughout the entire process and was very patient as we workout out our finances and figured out what we were going to do with our old car. Stamford Ford Lincoln went above and beyond when in comes to purchasing a car with their friendly and welcoming, but not pushy, atmosphere. We were extremely impressed with the assurance and peace of mind that they were able to give us with our car purchase despite the fact that we purchased a preowned vehicle. We will definitely be bringing our cars there for service in the future. Thanks Stamford Ford Lincoln!
2012navigator
5 de nov. de 2013
This dealership was superb. It was clean and welcoming. Everyone greated us and was willing to help. The level of trust was something I've never seen before at a dealership. We were handed keys to a car we wanted to test drive and were invited to go on our own. Which was nice so that we could discuss what we did and didn't like about the vehicle without feeling awkward. Marco Salazar was fantastic to work with. He was very patient with us. Answered every question we had and if he didn't know the answer he made it a point to find out and he always returned our call in a timely manner. When we went topick up our new vehicle he gave us the time we needed and at no point did we feel rushed into making a decision or rushed out of the dealership.Overall this was a pleasant experience and I would definitely recommend not only this dealership but also Marco Salazar himself.
TiffanyDeMartin
4 de nov. de 2013
From the minute I walked in, the atmosphere was friendly and helpful without being pushy and aggressive. Don was so patient as I went back and forth between two models, debated the color and other features. He was always willing to search for whatever features I needed and completely committed to getting me exactly the car I wanted. And he did! I love my Ford Flex! I got a great price, the color and features I wanted and it arrived exactly when he said it would! I would recommend Don to anyone looking to buy or lease a car. We don't live very close to this dealership, but we were so happy with the service that we ended up buying our car here, and we'll drive the extra few minutes to have it serviced here as well. These folks seem honest and reliable!Thanks Don!
ynovitskiy
1 de nov. de 2013
I was extremely impressed by professional knowledge and outstanding service I have gotten from Phillip Wren, Lincoln Brand Manager. I did not intend to buy a new car during my casual visit but Phillip gave me a super advanced observation of technical and financial preferences and I left dealership with the new beautiful car - Lincoln MKX. I strongly suggest to everyone to visit this dealership because my shopping experience exceeded any my expectation: world first class service and cars. More than this, you would love to have deal with experienced staff as Phillip Wren and Christopher Febbraio. Take this chance and you will remember this day forever.
ma6786
1 de nov. de 2013
"Superior Service" would be an understatement to my recent experience at Stamford Ford Lincoln. For most people the idea of shopping for a car, although exciting, is a daunting task. I typically do my homework upfront, I know what I want and only ask for a fair price and quality service. Don Febbriao knocked the ball out of the park in both areas. I truly respect his his approach to the business, his obvious loyalty to Stamford Ford Lincoln and his ability to work with my unique persona. Don's professionalism and ability to find me the car I wanted, quote me a more than reasonable price as compared to other dealerships in the tri-state area and execute within 24 hours is without a doubt, outstanding! I would also like to point out that their Finance Manager, Gus Gournaris, was a pleasure to work with as well. All documents were in order and we were on our way with our spectacular new Escape within 1 hour. Stamford Lincoln Ford is obviously a family business as I learned that Don's son also came on board and is running their website and their fantastic optimized mobile site which made it so easy to navigate their new inventory. It appeared that their sales executives and service specialists, which we were introduced to as well, have been a part of the team for many years. Shockingly, the owner of the company, Dominic Franchella, personally came to meet us during delivery, shaking our hands and giving his card with his personal cellphone should we ever have any issues. This is a man that is noticeably hands on. He sits in a desk within the showroom that resembles a reception area. Dominic is not hiding in a back room and instead he is providing a personal experience to everyone that enters his dealership. I learned that Dominic started in the service department when he was 19 and now is the Dealer Principal. A true testimony to his devotion to the product and the business. Such a commitment to great customer service is always to be commended. You can be sure that we will be recommending Stamford Ford Lincoln for years to come!
LBambace
1 de nov. de 2013
Barry made my experience super easy, fast and worked perfectly within my budget! I look forward to many more years worth of purchases/leases with Stamford Ford due to my excellent experience with Barry!
Regina
31 de oct. de 2013
This dealership is fantastic from the owner on through the service department. Delightful team with Marco Salazar being the best car salesman I have ever worked with and I have bought or leased many cars in my lifetime!
Mauwehu
30 de oct. de 2013
Stamford Ford Lincoln has set a mark for service that can not be beaten. They operate in excellence. Very courteous, great communication and master mechanics...... Which adds up to more Ford products in my future. Mercedes service could take a lesson from this dealer.
billb1000
26 de oct. de 2013
Michael Mykytey is best sales person I have ever experience in 40 years of buying cars because he understands my needs and works hard to exceed them.The service department is unparalleled because they are super honest, they know their stuff and are price competitive as well.Overall, the best dealer experience I have ever had.Bill
jlents03
22 de oct. de 2013
I called Stamford Ford after having a less than ideal experience with Manhattan Ford. Nothing traumatic or even that nightmarish, but the sales person at Manhattan was just that stereotypical, smooth talking, get em' in - get em' out, kind of guy; just wasn't into it. Anyway, determined to find the car that my wife and I really wanted with the options we were interested in getting, I contacted P.J. Uva at Stamford Ford. Right off the bat, he was infinitely more helpful and refreshingly personable. He was very quick to respond to every one of my e-mails and answered even the most bizarre questions. Never once did he seem to grow tired or impatient of my incessant questions or concerns. The day finally came where my wife and I were coming in from the City to pick up our new car, which was "conveniently" on the day that the New Haven line had the power feeder go out. As most commuters know, this created really long delays and frustration. Since we were just moving to Stamford from the City, this was our first car purchase in nearly 10 years, so we had no way to get to the dealership other than taking a cab, which by the way, we are completely used to and didn't mind; however, P.J. insisted that he pick us up from the train station so we didn't have to worry about waiting on line to get a cab and was so patient to wait for us until the train arrived, even though the train was nearly 30 minutes later than the initial 40 minute delay. Finally meeting him in person, he was just as inviting as he was over the phone, and truly made us feel at ease about our first car purchase in over 10 years. It is worth noting that due to the relationship we developed with P.J. over the course of about 2 weeks of ongoing e-mails and phone calls, we put a deposit down prior to ever test driving or seeing the actual car and were simply there to sign the papers and drive home. I am usually the last person to do this sort of thing but I figured it was a brand new car, we knew exactly what we wanted, but more importantly, P.J. just genuinely seemed to have our best interest in mind. If more people in the sales and service industry came to the office with the mind set, care, and pride that P.J. does, this country would simply be a better place to do business. Thank you Stamford Ford, and even bigger thanks to P.J. You made this incredibly easy and stress free.
mkgold425
16 de oct. de 2013
The Dealership team was great. They made the car buying and trade-on process both easy and stress-free.Barry was a pleasure to deal with, as he took the time to hear my needs and provide me with thoughtful and practical recommendations. The Dealership team all made an effort to help me feel welcome and comfortable. Gentlemen like Barry, my salesman, and Tom at the Dealership each took the time to do simple things make eye contact when they say hello, offered coffee and water, and make small-talk and conversation while I was waiting for things to be finalized. Even Dominic the Manager took the time to check-in, say hello, and made sure everything was going smoothly and was in order.
wstempien
15 de oct. de 2013
I was due for servicing on my leased 2011 Ford Fusion. I had approximately 6 months left on my existing lease. The service manager told me that Ford had a lease buy-back program and thought it would be beneficial for me to speak to a salesman. He immediately introduced me to Barry Pasqualini, who explained the ins and outs of this promotion to me which started about a week before. He spent a lot of time with me talking about costs and showed me a beautiful new 2014 Ford Fusion Titanium, fully loaded, which would increase my monthly lease payments by approximately $27.00 per month. I could not resist and picked up the car two days later. All of the paperwork was done, and all I had to do was drop off my 2011 Ford Fusion and drive off with my new car. Again, when I picked up the car, it took under 30 minutes to sign the new papers and terminate the existing lease. Barry then spent considerable time going over all of the options. Although I was familiar with some of the features, there were some updates and Barry made sure that I had a basic understanding of operating the car. He also told me to call him any time if I had any questions or stop by if I needed him. He then called me a few days later to make sure things were going well and reminding me to call him at any time if I needed to. Everyone I dealt with at this dealership was friendly and professional, and I highly recommend Barry and his associates. I am extremely happy with the entire process.
mdgross24
13 de oct. de 2013
An excellent in-store experience - I purchased a Mustang at Stamford Ford almost 3 years ago and he experience then was such that I decided to trade in that Mustang (V6 Convertible) for a new GT. Because the first experience was excellent, going back a second time was never an issue - only when. The trade-in process was seamless and the atmosphere of the dealership was a pleasure to work with. I hope to go back a third time for a Cobra.
my2mustangs
4 de oct. de 2013
Marco and Niel were very helpful and courteous .No pressure explained everything. Made sure everything was right. Finance people and everybody at the dealership actually went out of their way to be helpful Very good experience. Ive been to other places where they wouldn't even bother to say hello never mind wait on you.They loose these guys were great and got my business.
ailyyamber
1 de oct. de 2013
It has been one of the best experiences on a dealership I ever had. Barry was so helpful from day one when we ask for a quote for a used car, He helped us to make our buying experience so smooth and easily that we enjoyed from searching a car to paying for our new car. We even met the owner who was kind and offer us to help us too. I defiantly recommend this dealer. It was a good experience.
ltboyd
1 de oct. de 2013
I met Lena while shopping for my first "used" car ever. The process was completely foreign to me and I was very uncomfortable. Lena took the stress away completely. She was knowledgeable, reassuring, honest, attentive, efficient and very nice. I found a perfect car for me and my family, and I had a wonderful experience working with Lena in doing so. I highly recommend her to anyone seeking a new or used vehicle.
annap3
30 de sep. de 2013
Had a GREAT experience at this dealership! From the moment I walked in I was greeted by everyone there. Had a great salesman named Barry Pasqualini. I told him I was looking to lease a cross over car and he brought me out 2 different cars to test drive. He showed me every feature the cars came with and the differences between the models. I test drove the Edge and Escape, and loved the Escape! I did not go to any other dealerships that day, I ended up with the Escape and I LOVE it!! Go to Stamford Ford Lincoln and ask for Barry!!
Eric Sanderson
25 de sep. de 2013
What a place! The staff is knowledgeable, friendly, and accommodating. The entire experience, is relaxed and pleasant. No high pressure, more "what can we do to help". The vehicle we did end up buying, is an Escape. There were some paint that was chipped, and some dirt smudges in the interior. These were addressed and fixed, to my wife's satisfaction. (which is no easy task). From Bob, our salesman and especially Neil, the manager, the relaxed and easy manner in which our concerns and worries were handled, I can't think of better place to purchase a vehicle. Even the loan process was easy and pleasant. The one thing that all the people we spoke with at Stamford Ford Lincoln, said was, we are here for you first. As far as I'm concerned, in that endeavor, they succeeded. One Very happy customer, Eric Sanderson
Mike C
20 de sep. de 2013
I purchased a used Mazda 3 from here a month ago and have nothing but good things to say about the staff at Stamford Ford/Lincoln. The salesman, Barry, worked out a very good deal with me and was never pushy in trying to get me to purchase the car I was interested in. It was a very smooth transaction once a price was agreed upon, took less than 20 minutes. After about a week of driving the car, I noticed the tires making a noise. I called up Ford and their pre-owned manager, Neil was kind enough to give me an excellent deal on some brand new tires. The noise is gone and the car is running great. The service department is also a very quick and simply run operation. I am very happy with my purchase and would recommend this dealer to my family and friends. They definitely value customer service and the entire staff is polite and friendly.
lgamer
19 de sep. de 2013
Don was absolutely amazing to work with!! Not for one second while visiting did we feel like we were being pushed into ANYTHING! In fact, Don went above and beyond to find us exactly what we wanted and ended up getting us a better deal than we ever expected!! If you want great service & honesty... this is the place- if you want someone to listen to everything you want / need and find you that and more... Don is definitely your guy!We couldn't be happier with our new car!L&G
Scottgss
17 de sep. de 2013
PJ Uva was great to work with in our search for a new Escape. He is pleasant and not at all pushy. He went the extra mile to find the car that we wanted with the trim level and options desired and none that I didn't want. His hard work locating my car after canvassing many dealerships saved us money. The delivery went very smoothly. PJ was very professional in all of our meetings and communications. I would definitely recommend him.
lizzymoo
10 de sep. de 2013
I have purchase cars from Lena in the past. She is knowledgable, helpful, very nice and I trust her. She takes the time to go through everything in the car with me. I have always been pleased with her service.
kdosdall
27 de ago. de 2013
Michael Mykytey and the Stamford Ford/Lincoln dealership were extremely efficient, accommodating, trustworthy and helpful. I came in looking for a great quality used vehicle and ended up leaving one business day later with my car! They even took care of the out of state process and registration which was very helpful. Extremely satisfied with the service, highly recommended.
tinastow
24 de ago. de 2013
Very happy with the service at this dealership. Barry and Mike made the entire process as "Easy Peasy" as it could get. Very happy with my new Explorer. Got exactly what I wanted in terms of interior and exterior colors (pebble stone leather/ruby red) even though it was a bit of a challenge to find this combination.Love the ride, the handling, the interior space, everything.We brought our first born home from the hospital when she was born in an Explorer and 17 years later, and we are about to send her off to college in yet another Ford Explorer.That about says it all.
goliath8311
20 de ago. de 2013
I had a good experience at this dealership. Everyone from sales persons to management made sure I was 100% satisfied with my Purchase. My sales person Lena Spagnuolo was great to deal with, she explained everything I needed to know from the paperwork to every function of my new vehicle, although we just met she made it seem like I knew her for years... Thanks Lena. I also like to thank Ed Dickan, Parts Manager who was very helpful to me. I purchase a 2014 Ford Explorer Sport and I love it. I would definitely recommend Stamford Ford Lincoln to my family and friends.
smith66
16 de ago. de 2013
Chris is simply a great partner when you are looking to purchase a car. Honest, fair, knowledgeable, detail-oriented, customer oriented, straight-forward, with a good sense of humor. Not to over-reach, but if you've experienced really great customer service at places like Apple, Zappos, Nordstroms or Patagonia, I'd say Chris is in those ranks.Our personal experience was that we had been looking for a ~1 year old Ford Flex in Massachusetts, which are hard to come by. We found one at Stamford Ford on their website (via CarGurus), and Chris was very helpful in making the process easy, despite the distance and the complexity of bringing a CT car back to MA. Bottom line, I give Chris a high recommendation.
lmazzulli
9 de ago. de 2013
I believe it was Scott who was helpful in my last visit (brake work and oil change) and I appreciate customer service provided.The price can be a bit higher than if I were to go to another but I feel as long as it is not a big difference being loyal pays off.
Beaujrka
4 de ago. de 2013
I had a rather horrible experience at ANOTHER dealership and just for the heck of it called Stanford ford just to see what they would have to say. At the previous dealership they told me that there was no possible way to get the car I wanted within the time frame I needed it in. They told me that there was nothing out there at all. That it would take a month or more to get something in. And essentially my expectations were impossible to meet.Called Stamford ford and they had the car I wanted on lot. Barry picked up the phone and had to deal with a hysterical me, but to say that I was happy with the outcome is an understatement. Barry was knowledgable and understanding and essentially did what the other dealership claimed was "impossible". After purchasing my new ford escape Barry literally introduced me to everyone I needed to know, including who would be my service representative. Not only that but he went out of his way to find me a dealership near where I attend university and gave me contact information for ANOTHER service representative up there incase I needed it. All in all it was a great experience. Even if Stamford isn't the closest dealership to you I would suggest starting there. One of my coworkers told me to go to Stamford before going anywhere else and I didn't listen to her. Now I know better!
gbria13
2 de ago. de 2013
Great experience. They were patient and knowledgable. No pressure but wanted to get you the car you wanted at the price you could afford. Everyone was very helpful and willing to go the extra mile
timothyblewis
28 de jul. de 2013
Stamford Ford Lincoln continues to go beyond my expectations in every way! This is the 5th car I've bought from them and I wouldn't even think of going anywhere else. Great service before, during and after the sale by Dominic and his entire team. Lena is my star Sales Rep. I love this place!
kjf04005
25 de jul. de 2013
I am leaving on military orders in 2 days and had scheduled my service appointment for today almost a week ago. I dropped my car off at 11am, which was my scheduled service time.7 hours later I receive a call expecting it to be the "Your car is done you can come pick it up" call, but it was the service department informing me that my car had still not even been touched and would need to stay over night in order for them to work on it sometime tomorrow morning.I have tons of preparation I need to get done and now I cannot do so in a timely manner before I drive half way across the country. The service department accepted my appointment and in 7 hours hadn't even changed the oil. Now they will have my car for over 24 hours leaving me only 1 afternoon to get things done that I was expecting to have a day and a half to complete. Thanks to the service department's complete lack of professionalism I am unprepared to leave my family while I serve.I will not bring my car here ever again. If the service department was so busy why was my appointment accepted or not changed and why did it take them 7 hours to inform me they would not be able to work on my car. I could have brought it else where if I had known they wouldn't have touched it at all today.UNACCEPTABLE.
mikelip27
24 de jul. de 2013
Excellent dealership, salesmen were friendly and helpful, did not cut corners or try to outsmart me as a first-time car buyer. I love the Focus I bought and would definitely recommend the dealership to others.
lizjr906
15 de jul. de 2013
AMAZING!!! I love my New 2013 Ford Escape. Miles and Dominic were so helpful and friendly. They worked with me to help me out of a bad situation on my previous purchase (different dealer/different state). Stamford Ford Lincoln will be the only place I purchase a vehicle going forward (and they are located an hour and a half from me). I know that I can trust these guys.
FordKia
14 de jul. de 2013
We came to the dealership looking for two used cars and we found them. Barry Pasqualini was our sales person and he was great! Barry was not pushy and was very knowledgeable. I have bought cars from other dealerships and I would rate this one as great. Great people with great products. See Barry Pasqualini for excellent, friendly customer service!
dnk1213
13 de jul. de 2013
Multiple visits over several years, always easy to test drive models, friendly and no pressure to buy...when purchasing Expedition great service by management as wellas sales.
mgilmartin1
10 de jul. de 2013
Excellent service, both quick and efficient and our saleman Michael was professional and friendly.
rebeccanurickwood
5 de jul. de 2013
P.J. Uva and the rest of the staff were all very helpful. P.J. worked with us to find the right vehicle. We ended up with exactly with what we were looking for and more. He was thorough and patient. Not pushy or overbearing. Even after we purchased the vehicle he followed up and continued with his outstanding customer service. Based on our experience we have already recomended your dealership (and P.J.) to family members, and will continue to recomend to friends and colleagues. We also worked with Andres on our financing details. He was also friendly and helpful and it was a pleasure working with both employees.Thanks very muchRebecca & Christopher Wood
grinch63
3 de jul. de 2013
I had such a great experience the last time I visited Stamford Ford Lincoln (November, 2010), I felt it was only right to give them my business. I dealt with the same sales person, Michael Mykytek, and once again I was extremely pleased with the attention, and professional courtesy that I was shown. He never pressured me into buying a vehicle. I have to say, he bent over backwards to make the deal happen. So, Michael, thank you once again for a pleasurable experience.
rlanders23
15 de jun. de 2013
I currently reside in Chicago and flew all the way out to Stamford to deal with Stamford Ford Lincoln because their prices were great. I worked directly with Chris Febbraio throughout the process to agree to terms before purchasing my plane ticket (if you're wondering, it was much cheaper to fly one-way and drive back than it was to have the vehicle shipped). Chris was very responsive and friendly throughout the discussion and helped me get answers to the questions I had. It was also very apparent that Stamford Ford Lincoln, and Chris in particular had extensive experience working with out-of-staters, so if you're concerned about the nuances of buying a vehicle outside of your home state, I'd say, don't worry about it at all. Overall, I was incredibly pleased with my experience working with Chris, would absolutely buy another vehicle from him and would encourage friends and family to consider doing the same. By far the most painless car buying process I've experienced over the years.Robert
silversk8e
8 de jun. de 2013
Lena was amazing to work with!! This was by far the easiest car sale that I have had thus far. The staff was friendly and willing to answer questions. I was always greeted as soon as I walked through the door with a smile. When I picked up my car all paper work was explained in a way that was easily understandable and I was shown how to use my new gadgets in my car!!! I would highly recommend this dealership and Lena!! Thanks for my new car, I absolutely love it!!!
gfizer
28 de may. de 2013
PJ Uvo at Stamford Ford Lincoln was friendly, helpful, and answered all the questions I had. If he didn't know the answer, he looked it up and got back to me. We set up an appointment and he had the cars I wanted to look at ready for a test drive . I was looking for a quality used car and they had the cars I liked. The dealership's online used car prices were set comptetitively making it worth the 35 mile trip for me. It also easy to negotiate a good deal when the time arrived. I used Edmunds, KKBB, and NASD to appraise the car and was happy with the result. PJ was great as were all of the staff involved in the buying process. Having bought a few cars in my life I would highly recommend this place.
DiPMOORE
7 de may. de 2013
the new car buying experience was the best I have had recently. I have other cards from competitors and they are not even close to them.
Paradiselost85
25 de abr. de 2013
I was buying my first car and just kind of browsing dealerships. Ford Lincoln immediately welcomed me and made me feel so comfortable. The salesman was patient with my questions, he was extremely helpful at finding me a deal, and made the entire experience so much better. When I went to pick up the car, some of the paperwork needed to be done over, the insurance company needed to be called, and I ended up spending three hours longer than intended. The employees made me so relaxed, got me the best deals (and actually managed to save me money from the original paperwork), and let me drive away relieved and satisfied. I completely recommend this deal ship to anyone who is interested in buying a car. It was a great experience! The employees will not walk away unless you are 100% satisfied, and they are willing to do whatever it takes to make you happy. Everyone there was amazing!
thebfr
21 de abr. de 2013
P.J. is the man to beat. I came back from test driving the Ford Focus, and I knew it wasn't the car for me. But once I saw that Ford Fiesta, P.J. made it easy. He had the car washed, ready, and backed-in when I came back to drive it, and he had already cut me a deal. Basically he made it so easy that I couldn't say no. I would go back to him again in a minute. I trust P.J. and recommend him highly to anyone interested in a Ford.
Agnes
12 de abr. de 2013
Don't even go there. I received letter for Ford about recall my Ford Freestar 3rd row seat need to be fixed. The customer service guy said the repairing will take 4hours. They kept my car 1DAY and a half and they did not even started the job. They call me next day saying they need to keep car over the weekend maybe Monday will be ready. If you need free service like recall they do not care, they treat you horrible. Highly NOT recommended. Ford junk, just recalls and only bad service.
jasonmtg
6 de abr. de 2013
PJ Uva was extremely knowledgable and made the buying process easy. He worked with me for several months and his patience really paid off. I had a bad experience years ago and PJ was the first car salesperson I felt I could trust in a very long time. I would HIGHLY reccomend people use Stamford Ford Lincoln.
Matthew1011
28 de mar. de 2013
Bob Zvon and Stamford Ford-Lincoln have shown excellence in servicing for me. Bob called me everyday and sometimes twice daily to keep me informed on the status of my 2013 Lincoln MKS. Both Bob Zvon and the employees at Stamford Ford-Lincoln have set the bar for how all Ford dealerships should operate in terms of servicing the customer.They are the reason that I drive 25 miles from Westchester County NY, because I know they will take care of me and my car.Thank you,Matthew Kayan
louied13
1 de mar. de 2013
I began test driving SUVs of different makes around Jan. 20, and told Chris Febbraio when I first consulted with him that I was doing my homework and would be making a final decision by March 1. Throughout the process, he was patient, kept in touch, and worked above and beyond just selling the vehicle to earn my business. From payment options to financing to add-ons, anything I needed or asked for, Chris worked with it, and then located my vehicle once I committed. Gus was very easy to work with in terms of getting all the paperwork settled, and in dealing with Bob one day in Chris' absence, he even got me an extra couple hundred for my trade because he saw how meticulous I was with its maintenance and keeping records and knew he could re-sell the vehicle.Come March 1, I drove off the lot with a 2013 Escape with everything I wanted/needed, and its price was the lowest of any vehicle I had test driven. The entire crew was great, and I hope everyone's car buying experience can be as stress free as mine was!
colavitoj
15 de feb. de 2013
PJ went above and beyond to answer any and all of my questions through e-mail and his personal phone. Any time I had a question, I had a response within the hour. I had originally intended on purchasing another Honda, but the professionalism, good business and personality of PJ Uva secured my decision to do business at Stamford Ford. I have already referred a family member and a close friend to this dealership, and will continue to do so, as it was the best car buying experience I could ever hope to have.
bronxone
13 de feb. de 2013
This afternoon I purchased a new 2013 Ford Explorer at Stamford Ford. In addition to the overall pleasant, yes pleasant, experience of purchasing a new car, two things occurred that exhibited the honesty and integrity of this dealership. First, we had priced out and agreed to a price for a generic car. When it came time to review the price of the actual car we bought, the cost of the car had increased from Ford. Without hesitation, Tom Zvon said "we will absob the cost increase from Ford". It immediately elimiated a potential confrontation. But more importantly something happened over a relativley small amount of money, that I think truly showed the honesty of the people I was working with. In building the price of the car, an entry of $175 was included for plates. As a layman, I don't know what the costs from the State of Ct. for such a transation, so I accepted it. Later in our discussion, Tom stated he didn't realize I was transfering plates, and not secring new plates, thus the cost was $60 less. They could have gone forward with the original amount and taken the additional money, but they deducted the $60 immediately. These two events made me feel very secure that I was working with an honest dealership with the highest level of professionalism. Something not always found in car dealerships.Over the 45 years that I have purchased automobiles, I usually found the car buying process confrontational and unpleasant. This was a surprising change. I can only say, if you are leaning towards purchasing a Ford Motor Car, it behooves you to at least talk to the people at Stamford Ford. I hope this aids in someones car purchase.
JOEGIANCOLA
14 de ene. de 2013
I choose to work with Stamford Ford Lincoln because they have a great product and I feel confident I will get a fair price from them. Now on my 5th purchase, I can also say the service department is outstanding as well!JoeStamford, Ct.
jdkilmartin
2 de ene. de 2013
I purchased a new 2010 Ford Escape from this dealer in July of 2010; paying for the vehicle in full at the time of purchase. I purchased the vehicle from Barry Pasqualini and the sales experience was phenomenal. I purchase new cars every 2-3 years and I hate doing battle with car dealers. I can honestly say my purchase experience at Stamford Ford was the easiest in recent memory. Unfortunately I experienced a number of issues with the vehicle after purchase, and each time I ran into problems with this dealers service department. Right off the bat I had a problem with the A/C quitting. They could never diagnose the problem and it was never fixed. Nothing ruins a new car experience quite like an unfixable problem right out of the gate. Next I had an issue with a rattling noise. I brought the vehicle in and they misdiagnosed the problem, requiring me to return a second time for the proper repair to be completed. This annoyed me not so much because I had to come back, but because they failed to test the car to see if they had actually addressed the problem. Recently my car began leaking oil. I noticed the leak after a routine oil change performed by this dealer. Apparently while they were changing the oil and performing a service inspection they somehow failed to notice a significant oil leak. I returned to have them look at the leak and they identified the source but said they needed to order parts to perform the repair. A month and a half later I had not heard back from them, even after leaving them several messages. In desperation I finally sent an email to the owner Dominic Franchella detailing my poor service experience and asking for help.Mr Franchella was very apologetic and immediately put me into contact with Eric Munnilal his service manager. Eric made an appointment for me the next day and provided me with a loner vehicle while I waited for the repair. It was very apparent that Mr Francella personally cared about me as a customer and that he valued my business. Although my service experience up to this point has been poor, based on the level of concern shown by Mr Francella its clear to me that my experience is not reflective of the dealership.
Peter W
10 de dic. de 2012
I visited three Ford dealers, and they had the best price. Very good people there, easy to deal with.They have a long history in this location, with a good track record.
Patp222
6 de dic. de 2012
Tony was extremely helpful. My family and I have bought 8 cars from him already. We love coming back and asking for his help. I would highly recommend him to anyone I know!
Stephen M.Harris
6 de dic. de 2012
Both Barry Pasqualini and Tony Salluhii provided great communication and thorough service, Barry in carefully demonstrating the vehicle and explaining the details of the transaction, Tony in explaining and processing credit and extended warranty options -- it was a real pleasure to deal with them.
srosenberg30
17 de nov. de 2012
Great customer service. Everyone at the dealership is wonderful. Gus was extremely helpful and working overtime to get us the car we wanted. Mike was so courteous and knowledgeable about the car. Couldn't be happier
bldjax
12 de nov. de 2012
Barry did a great job helping me select our new carBarry did an excellent job explaining all the new features that the car had.I had gotten his recommendation from my daughter-in-law.
EdithMiddleton
19 de oct. de 2012
In September 2011 I was sold a CERTIFIED Pre-Owned 2008 Edge. Upon request I was supplied with a clean car history report and within a week of purchase I had the car back at the dealership for service. The car struggles and jerks at red lights as well as riding uphill. We love to ski and I'm afraid of it dying on me in the winter so in July 2012 I started looking at trading it in for a lease. I took the car to CarMax for an appraisal and I was offered $13,000 when I owed $20,000! I was told that the car had been in an accident and that it had after-market doors. I thought surely they were mistaken, so I went for a second opinion to a dealership in my neighborhood. I was able to look at the details of the CarFax report and to my utter astonishment, the car had been reported stolen on 08/03/2009 and recovered on Apr 04/29/2010. It was missing for almost 9 months, then it was in an accident in 2011!!!I called the dealership and met with Bob Hermanns, the used car manager, several times during the summer of 2012. Bob promised, in person and on the phone, to guarantee the full amount of my loan (at the time $20,000) should I decide to trade in my Edge at Stamford Ford. If I decided to trade elsewhere he told me that he would guarantee to buy the Edge from the alternate dealership for $19,500. I've shopped around the past couple of months and now that I've found a lease that I am ready to move forward with, Bob has retracted the guaranteed offer. He claims that he has too many Edge's coming off lease and that he does not want to take in a "worthless car!" I did not devalue the car, the dealership sold it to me devalued! According to other dealerships and kbb.com the car is worth $4,000 less because of the accident and theft on the CarFax report! I'm not looking to gain extra from this situation, I simply want to give back a bad car! As a single mother of two young children I'm barely getting by and I cannot afford to cover Stamford Ford's negative equity as a trade in.The interactions with the Stamford Ford management team have been extremely offensive! At the time of purchase THREE separate contracts had to be printed because of errors. Bob whispers condescending comments under his breath during conversations, and claims that a CarFax report has no bearing on the value of a trade-in! Yet, he devalued my BMW, as a trade, when I bought the Edge, because of an accident!As a high school English teacher I strive to teach my students accountability and I expect Stamford Ford to step up and account for their mistake. It is not my fault that lots of Edge's are coming off lease. I was sold a car with a history of abuse, as the seller, I expect Stamford Ford to honor their commitment to customer satisfaction and render my situation whole!
cspiegler
13 de sep. de 2012
The service department in this dealership will bend over backwards to make their customers feel at home. You are always greeted when you walk in, there is always a beverage for you while you wait, they always let you know what is going on with the repair, and the cashier is very nice. I trust the guys that work on my vehicle and I can usually get an appointment when I need it. When I purchased my vehicle, the entire sales department was friendly and helpful. Any sales person would answer my questions and the sales manager was always there to help. When I picked up my new car they went over it with me front to back to be sure i understood how to use everything. On more than one occasion, I have had to call or stop in because I did something wrong with my technology in the car and ANYONE who was in sales was willing to help. I have never seen that in a dealership before.
Cristina0623
13 de sep. de 2012
Tony Siciliano was wonderful... The ford focus it's my first car and he made so easy for me to purchase that car!! I will def recommend this dealer ship and the sales person "Tony Siciliano"
dfdrus
3 de ago. de 2012
Sales team works to ensure that customers are the center of their focus. Michael was amazing and worked to give the best customer service. I would tell any driver to give the 2013 Ford Escape a try.
bikasball
19 de jul. de 2012
We knew what product we were interested in, When spoke with salesman he was very co-operative and provided all the information about the car (FORD Fusion Sel) andgave us a rough estimate of monthly price for leasing including all incentives providedby Ford Motor Company.Finance Manager was very courteous and explained all the terms and related costs, schedule of payments etc.
kcorrigan
18 de jul. de 2012
Fantastic service, friendly and knowledgeable staff. A very "full service" dealership. Everyone who worked there was informative and helped me select my ideal vehicle. The entire process was swift and easy. Would highly recommend.
carnette
17 de jul. de 2012
I am continually amazed with the service of this dealership. This is about the 7th car I have purchased with confidence over the past years. I return due to the great customer service received and trustworthy ethics of both Don and Chris Febbraio. Great follow through and genuine caring about your purchasing experience. 100 % satisfied with the service I have received over the past years. I can not say enough about such a wonderful dealership. Christine Arnette
MountaineerLEMON
15 de jul. de 2012
Was sold a 169 inspection point preowned certified car that was a LEMON. Engine sputtered and car stalled on parkway, very, very scary. Engine light would come up on the dash and spanner sign. It was taken in several times, but they could not fix it, instead talked down the problem. I traded it in and lost lots of money. Now I see that the car is offered for sale again. Stay away from car with VIN #: 4M2EU48E38UJ17202 despite all the goodies like TV console, etc. By the way, Ford Motor has been informed of the serious factory defect of this vehicle.The attractive price tag of the car made me suspicious and I asked about it. Was told that it had been on the lot for too long and costs a lot in insurance, hence the relatively low price. Had I listened to my gut, I would not have ended up with a lemon.Was given the 169 point inspection report with all boxes ticked, but not even the key fobs were working when I picked it up the vehicle. The media system did not have the synch by Microsoft bluetooth functionality installed according to the specs, yet this box was checked in the report.Car had paint damage which was going to be repaired. After paper work was done and car presented, half the paint damage was still there with the response "we cannot eat that cost". Pomises after promises that were not kept, even when trading it in. I had no option than to go back to them as I did not want to sell to an individual nor go to another dealership and say I want to trade it (a lemon) for the very same vehicle.... You may buy a new car there and everyone will be picture book courteous, but stay away from preowned.Seems they have folks screening these reviews. Interesting that a customer would in 2012 comment on a review dating back to 2010.....
Ford Fusion Fan
27 de jun. de 2012
I have been waiting to reply to both you and Michael regarding my purchase of a pre-owned 2010 Ford Fusion until I had a chance to have the vehicle fully inspected. This morning I went to a respected auto shop in the area near my home for the inspection. The following items were brought to my attention: Two small cracks in the left lower bumper and abrasions in the left bumper that I pointed out to Michael when I picked the car up. I did not see the cracks until the car was up on a lift. The front bumper had been repaired or replaced. Was this car involved in a minor motor vehicle accident and I was not informed? A mouse nest was found in the engine compartment just below the intake manifold. It was removed by my mechanic. The air filter was dirty and needs to be replaced. I have that on my list of things to do. The transmission fluid had not been changed in some time, it had become discolored. The following are my comments on your dealership and my experience: When I test drove the vehicle I mentioned to Michael that the past driver had chewed gum; because, I found the wrapper in easy reach. When I picked the car up after the purchase I found a stick of gum in the driver's door pocket. I also found food debris in the back seat left side near the safety belt attach point. The final preparation of this vehicle was not complete. When I asked Michael to open the hood after the purchase I noted the positive battery terminal was corroded. Michael had a mechanic remove the corrosion. When I went for the inspection today it was corroded again; so, I had the mechanic remove the corrosion again. When I first looked at the car the mileage was under 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and forth from home to work. What I was upset about was the mileage at delivery was 19,729. No consideration was given for the additional miles on the car.
timothyblewis
20 de jun. de 2012
I don't normally respond to these, but Stamford Ford is such a great dealership I just had to let everyone know. As a perfectionist who has a relationship with many dealerships in the area because of my job, I have found Stamford Ford Lincoln to be the best! Hands down! No question! It's a casual, no-pressure atmosphere with great salespeople and a terrific service dept. They will work with you to get you in the car YOU want at a great price and the best service dept. to back them up. You won't do better than Stamford Ford Lincoln!
A powers
11 de jun. de 2012
I took my 2008 Ford Explorer in because I thought I needed brakes and sure enough i did. The service team helped me out and the price was cheaper then I thought. I'm very impressed on how the service people really listen and go above and beyond to make sure that I was satisfied. I did not buy this explorer there but in the fall I will be buying my next one there .
leader88
11 de jun. de 2012
The new service team is really on the ball. Pricing was better than expected. Recommended service was less expensive than my mechanic quoted. I will be returning for all my service work now.
chris06897
8 de jun. de 2012
When I first looked at the car the mileage was under 16,000 and the website had it at just over 15,000, not a major problem as Michael said it was being driven by one of the staff members there back and forth from home to work.What I was upset about was the mileage at delivery was 19,729. No consideration was given for the additional miles on the car.
runningwalk
8 de jun. de 2012
Barry was very kind, knowledgeable about the financing, and extremely helpful in explaining details of the car, syncing, etc. He also streamlined the process of adding leather and the backup sensors.
Stamford Ford Ripoff
5 de jun. de 2012
I bought a used 2009 Ford Flex from Stamford Ford back in March. The center console armrest had a broken latch which I requested that they replace before I took ownership. 2 months later and that same latch has broken again as a result of what turned out to be sloppy work by the "technician" when they "fixed" the latch.Well, after emailing and calling for over a month, Stamford Ford refuses to stand behind their work and refuses to fix the armrest which now needs to be replaced entirely.They offered to sell me the replacement armrest at dealer cost, which wouldn't be a half bad offer...but...their "dealer cost" for the part is actually higher than regular RETAIL price!!! How much more dishonest can you get?And all this is over a part that would only cost them about $100. I never write these reviews, but I figured if they were adamant about ruining their reputation over $100 than others should know about who and what they will be dealing with. I hope this helps you all to avoid this dealership. Ford should be embarrassed.To summarize: - Shoddy workmanship - A dealership that refuse to stand behind their work - Aweful customer service - Dishonest pricing
stamfordcustomer
4 de jun. de 2012
I am so disappointed in my experience at this dealership.I purchased my SUV used and have issue after issue starting with a headrest that didn't work, bad water pump, bad alternator, bad battery, and the list goes on.My recent issue is that in 2010 when the car was still under warranty, the alternator died which killed the battery. The dealership replaced both items. Yesterday, about 1 1/2 years later, the battery they installed died and wouldn't keep a charge. Luckily, my local AutoZone was open (4:30 on a Sunday) and I was able to get a battery. I called the dealership first thing this morning the ask about the warranty on the battery they installed and learned that b/c it was installed under the Ford warranty, it is only guaranteed for 12mo's. If I purchased it, the guarantee would be for 3years. I guess I am confused. How could a battery under 2yrs old die?Did the dealership give me battery that was not great quality b/c it was replaced under warranty? I didn't know what to say and thanked the service person for the information and hung up. This recent experience makes me question the dealership's integrity and honesty. I do believe the battery that was installed was not as good as one I would have purchased had they charged me. I do feel that since they had to pay for it, they took the least expensive part available and installed it in my car. The dealership as a whole is O.K. Not Good....Not Great....But not 'Bad' either - just a little dishonest when the opportunity presents itself. Lesson learned...Don't go to Stamford Ford for replacement parts b/c they will take short cuts and install parts that are not up to par with items you can purchase at your local auto parts store.
Thomas
23 de may. de 2012
Just bought my 3rd vehicle from Chris at Stamford Ford and as usual it was a pleasure dealing with him. Tony in finance was also great and their service dept. always get's me in an out quickly.
amuntzen
17 de may. de 2012
On every visit to Stamford Ford we were greeted and helped with our questions as soon as we arrived. This last visit was to purchase a good used Ford.(Our previous visit was to have the first free service for our new 2012 Ford Escape.) We received excellent service from Tony every time we came in. He had several vehicles for us to look at. We were just starting to look for a car but walked out with a contract for one of the vehicles that met our needs. It worked out perfectly!!!!
cscrowley
16 de may. de 2012
The experience I had was great and Miles was extremly helpful in the entire process. Would highly recommend working with Stamford Ford Lincoln and Miles.Thank you-Chris
scim123
15 de may. de 2012
Barry and Tony provided great service. The car I picked out was not easy to find, and I know they did a lot of work to make everything come together well. I ended up getting exactly what I wanted and they were great to work with.
langeley
14 de may. de 2012
Found a used Ford Escape 2005 at this dealership. The price was great for the car and the car was very clean inside and out. The employees were very friendly and helpful.I would definitely recommend this dealership to friends and family.
sdenic
10 de abr. de 2012
Having previously purchased a vehicle from Jim, it was a no-brainer to use him again on the lease of my new Escape - which I love, by the way. Jim is a great sales person to work with, he takes care of everything and gets everything done in a timely manner. I would recommend Jim to anyone who is in the market for a new Ford or Lincoln, and all the folks at Stamford Ford are the consummate professionals.
peterpatrick
6 de abr. de 2012
Very good and transparent sales information. All questions answered to my satisfaction+. Very clean shop and good telephone response provided. Courteous and friendly sales people.
russoplumbing
6 de abr. de 2012
I have been dealing with Stamford Motors and my salesman Miles for many years. He gives me the best deal, great service and no pressure. The follow up is great and its a pleasure doing business there.Thanks,Frank Russo
GrannyGets
1 de abr. de 2012
Having driven several makes and models of vehicles, I decided to visit the dealership and was greeted by very friendly, most helpful and professional staff. Lena listened carefully to my requests and the options I would like and in a day they had located the exact vehicle I was looking for. I then met Tony, who was most helpful in dealing with all the paper work. I would recommend this dealership to friends in a heart beat.
lholdt
10 de mar. de 2012
The salesman was one of the very best I have ever delt with. We came in looking for one used car and he found us an even better one. We started off on the internet through USAA, but Michael and Gus were very helpful throughout the entire process. No high pressure and they both made us feel that we will be back again for our next purchase. I will and have already recommended this dealership and Michael and Gus both, to friends who might be looking for a car. This has been an entirely pleasant experience and I hope the car choice will work out as well as the sales process. A very Big Thank You goes out to the salesmen and Stamford Ford.
Melinfk
8 de mar. de 2012
Everyone at this dealership was very friendly and made sure I was completely satisfied. The sales department was very welcoming the while time. Will recomend to all my friends.
iraj19
23 de feb. de 2012
I wish I could give them zero stars, but that's not an option. I contacted a dealer about used F150, Chris used car sales manager quickly called me and sent me an email telling me that the truck I was interested is still available and I should come in to test drive it, I scheduled an appointment for the same day and drove over an hour from Southbury to check out the truck. When I got there used car sales manager Scott practically laughed in my face and told me that the truck was sold last week and Chris was well aware of it. If you want to be lied to and played games with this is the dealership for you. But if you are serious about buying a car and want to be treated with respect and dignity I suggest staying away from this place.
Sibylle M.
14 de feb. de 2012
This was my second experience with this delership and Lena Spagnuolo within 3 an 1/2 years. Both car sales (1used, 1new) went as smooth as can be. I will certainly stay in touch and go back if need be.
lenspencer
12 de feb. de 2012
Both Tony's were very friendly and very helpful, even as the registration system wouldn't accept our previous registration and title. It would have been interesting to see if we could have done the deal in one day had we brought our trade-in's title in with us.
maryviz
11 de feb. de 2012
Chris made buying my 2010 Edge so easy! No back and forth spending hours wasting time. He understood that my time was valuable and worked hard to not make the process drawn out. He was the best!
sakranzlin
25 de ene. de 2012
I purchased a new Flex in 2008 and I have ONLY had service performed at the Stamford Ford Service operation. I used to think Dealer servoce was not cost competitive, but they most certainly are. For brakes or routine oil changes, they get the job done quickly and economically, and I have the peace of mind that they used Ford parts. They always ask how their service was. Can't go wrong here.
olddog039
24 de ene. de 2012
I purchased a car for my daughter here. I live in the Westchster County of NY and found the dealers here were too coniving . I requested an on line price for the vehicle and within hours had a price and when i went to the dealership there was no hassles. The price was honored and the staff wee extremely helpful. Unlike the NY dealwers who would not quote anything but "come in to talk"....I highly recommend Stamford Ford for a no hassle fair approach !!!!
jpcorrigan
24 de ene. de 2012
Nobody more responsoive and honest and these guys at Stamford Ford. They bend over backwards to help you and make buying a vehicle a pleasant task. I have purchased 2 cards and sold them a car over the last 6-7 years and will only go there if shopping for a brand they carry. The owner of the dealership will be there to meet you so he is very involved in his business and personnel you will encounter.
kenmuro1
5 de ene. de 2012
chris is great. knowledgeble, relaxed and friendly. i never feel pressured and i always get a great price whether i'm buying new or used. over the past several years i've purchased 5 vehicles from chris and i've recommended a friend to go see him and he has also purchased a car from chris. good service department too with free shuttle around town.
pattyabc
15 de nov. de 2011
I would definetly recommend Stamford Ford Lincoln. Our experience at this dealer was wonderful. Our salesman, Ryan was also wonderful. Ryan was down to earth, more than helpful...What I think I like the best was that he was in no way pushy, we went into the dealer the first time, and then didnt go back until two weeks later. I expected him to be calling us and leaving messages constantly like other dealers have done to us, be he never did. I believe he called one time to follow up and that was it!! His sales manager was also very helpful. We did look at a couple of other dealers, including another Ford dealer, and Stamford Ford by far gave us the best deal possible, and the best service possible!!
Kristal82
5 de oct. de 2011
Came in looking for an Edge. Found a used vehicle that really caught my eye. Carfax was spotless and so was their service. Mike and the gentleman from finance (I believe it was Tony?) Were wonderful. Will come back when its time for another Edge and hvr and will ALWAYS recommend Mike. Thank you guys!!!
Además, Stamford Ford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Stamford Ford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Stamford Ford es definitivamente el mejor lugar para comprar autos usados en línea.