Hectorjdm52

18 de nov. de 2016

The salesman was very helpful,and very friendly. He answered all my questions. I will recommend this dealership and the salesman to my friends and family.

Still Looking

17 de nov. de 2016

The pictures online of the vehicle I was considering, I doubt was the same car. Beautiful showroom photos of the vehicle, and when I showed up it was in a remote dirt lot looking like it was ready for the scrap yard. Scratched, weathered, and just in overall bad shape.

Sportminder

17 de nov. de 2016

Jack and Dean at Spanos were very pleasant and enjoyable to work with after a very difficult time post hurricane! Very satisfied with new vehicle and is very "clean"! Still awaiting final paperwork; however, thus far exceeding expectations.

ldm574

16 de nov. de 2016

On 11/04/16 I bought 2011 BMW 750LI with a little over 59k miles. The car salesman (Carlos) and Brad( business manager ) that sold me the car were both pleasant and professional. The disappointments started after the sale close and the car started having mechanical issues. A couple of days after buying the car the car gave me a message stating that it was low on oil so I took a the car to a local shop in Orlando and they placed it on the lift and noticed that car was leaking oil from the valve cover . I called the dealer to explain the issue with car. I spoke to Dudley(service advisor) and expressed my concerns because I just had bought this car. Dudley set me up with an appointment to go in and replaced my tires which they owe me as part of the original contract , plus resolve the oil leak with the car. I took the car back to the dealership on 11/16/16 , Tuesday morning . I was there from 10 am to 4pm as they looked at my car. and at the end of the day Mike (service advisor) tells me that the oil leak is not significant and they could not justify fixing it at this point and I should wait until my extended warranty took effect to have it repair. I explained to him that how could it not be an issue when I had to put two quarts of oil before I drove from Orlando to Daytona to bring the car back.I left the dealer around 4pm and started driving back to Orlando. As I drove down the highway I noticed the car engine was accelerating but the car was not picking up speed and shortly after the car gives me a message "transmission malfunction" so I pulled over to the curve on the highway and call the dealer and spoke to Dudley (service advisor) about the new mechanical issue with the car. I also told him that I was quite disappointed that this car that I just paid close to $30k dollars was given me so may problems. During the phone conversation he told that he was going to speak the service manager (Jeff) and call me back). I as of right now I have not received a call from Dudley, or Jeff or anyone else for that matter to try to resolve the issue with the car. I have called several times and left two voice messages with the service manager ( Jeff) . In addition, I spoke with the service advisor Mike this morning as well and explained to him the same about the mechanical issues with the car and he told me he was going to call me back ....................I am still waiting on call. I haven't had the car two weeks and I am completely disappointed with the lack of concern by the dealership in terms of addressing the issues with the car in a timely manner. Plain and simple it's poor customer service. I will see how it will take them to call me back ...........................

jfpyle1

16 de nov. de 2016

Great customer service and always goes above and beyond for the customers satisfaction! I have bought numerous cars from Spanos and have never had a bad experience

JaxBMW

14 de nov. de 2016

I have been looking for a well maintained BMW for a couple months. Every time I shopped the internet, Spanos Motors' selection of BMW's always popped up with the lowest mileage and price. I live in Jacksonville and thought since it was so close I would drive down and see if what I was viewing online was true.Well, it was better than I expected. They have a huge selection of beautiful luxury vehicles and I worked with a wonderful salesperson named Libby. She was extremely knowledge and has a very refreshing and fun way of selling. I can honestly say I never thought buying a car would actually be a pleasant, let alone fun, experience, but at Spanos Motors and working with Libby, it was.

MJJ

14 de nov. de 2016

We had a very positive experience purchasing a car from Spanos. The salesperson we worked with, Libby, was very pleasant and found us an excellent car at a fair price. We plan to purchase a car in the future from this dealership. Mike

ysosebee

13 de nov. de 2016

Jack was very knowledgeable, patient, personable and very pleasant. I love my new BMW already! Everyone was very friendly and good at their jobs, including the business and financial officers. I would highly recommend this dealership.

Darron321

12 de nov. de 2016

As soon as I walked into the dealership I felt as if I was at home while I was walking the show room floor I felt as if all the salesman made sure to walk up to me and introduced themselves including the manager and for me being a young black male that made me feel very welcomed. They were very polite and even had small conversation with me to get to know me better. I later talked to the salesman Carlos and after hearing me out and knowing what kind of car I was interested in he introduced me to this 2012 Jaguar that I fell in love with. Carlos went above and beyond to make sure he did whatever he could to make me happy. I will definitely do business with them again. Thanks again Carlos you're the man I love my new car!!!

USMC18

10 de nov. de 2016

Worst business transaction I have ever experienced was out of a car for weeks.will charger you service even with warranty. Remember if it sounds to good to be true it most likely is.

Lila

8 de nov. de 2016

What I experienced was a lot of great people who had only positive attitudes. We spent a little more time than anticipated but it was due to the system of the department of motor vehicles being down. But the staff and all involved made us feel very welcomed. Thank you for your expert service.Lawrence J Derocher

Ebonybrn

7 de nov. de 2016

Charles was excellent, we did not plan on buying a truck this day, but being he was patient, answered all questions and kept us informed throughout the process, we decided to purchase from Spanos Motors and we are pleased, they even gave us 2 new tires and oil change, this truck fits our needs for our horses and trailer. The price was perfect and we actually profit when we look at the Kelley blue book value. I highly recommend checking them out, you will not be disappointed.

Lexus

7 de nov. de 2016

Great experience with Greg. He is very knowledgeable of inventory and cars in general. He was so helpful in making sure that I drove each car that caught my eye. And Spanos being Spanos there were several. As I drove each car he new the questions to ask to get a grasp of my car needs. After driving 4 cars he recommended that I look at a car that I had not considered. Well I loved it. I had a lovely drive home in my new GS350. Thanks Greg! Your knowledge, insight and day long patience is hard to find!

evandro bartole

7 de nov. de 2016

As soon as we entered the dealership, we were acknowledged and greeted with the most welcoming "good morning and welcome to Spanos." That is when our experience began. Stephen approached us and asked how he could help us. We told him we were there to look at their vast inventory of pre-owned, low mileage, luxury cars, but that we had a specific budget in mind. He gave us a tour of the facility and gave us many options to choose from. After deciding on one in particular, we then spoke with Brad in finance, and he was great and very informative explaining details and options to us. WHAT A GREAT STAFF AT SPANOS. They made our experience very enjoyable and we left Spanos with our 5 Series BMW. Fully loaded with all the new technology. We'd like to thank Stephen, Brad and Taylor for their professionalism in making our experience GREAT.

nancy2468

7 de nov. de 2016

Stephen Radican is my salesman. He made my buying experience pleasant, courteous and as efficient as he could. I felt no pressure to buy or make a decision. In the event I should buy another car I will definitely go to Spanos Motors and ask for him as the salesman I would prefer to deal with.

Krystal Hernandez

7 de nov. de 2016

Dealing with Spanos was amazing: Charles, Brad and Dean they were all so kind and welcoming. Would definitely recommend. Walking in and out so fast.

uncle johnny

6 de nov. de 2016

In all my years of buying vehicles, this has been the best experience that I have had and really enjoyed spending my Money! Jack...Best Salesman of the Year. Returning to buy another...all the way from West Palm Beach, but Worth the trip.Jack and Staff, keep it rolling!Thanks

Carla Cheseaux

5 de nov. de 2016

I arrived in Daytona and I don't speak English. Jack was very friendly and very professional. If you need a car let's go to this dealer.

Nicecar22

5 de nov. de 2016

Good dealership. Will work with you my consultant was great. Patient and professional. Never any pressure to buy. Fantastic salesman.Salesperson was awsome. Disclosed everything. I was very happy.

Wiseones

5 de nov. de 2016

My husband replaced his 1977 Porsche which he had for over 25 years. Our auto insurance recommended Spanos for imported cars. Jack Rabeaux was our sales person & is extremely knowledgeable about Porsches. He expressed empathy for my husband's loss of his 911 as he is very familiar with that model of Porsche. Jack has a great personality & is so pleasant to deal with. We would recommend this dealership. No high pressure sales and a relaxing atmosphere.

Christopher Orero

5 de nov. de 2016

I walked in and didn't wait long at all to test drive the car. I had done most of the leg work over the phone about credit apps and rates so when I got there it was pretty straight forward. They agreed to drop down in price a little and we were able to make a deal with no issues. One complaint I do have is the lack of a spare key. They only provided me with 1 key plus a valet key( only to open the car). Usually, a car you buy has 2 master keys. Would be great if they could order one for me. Aside from that, I had a pleasant experience. They followed up with a phone call a couple of days later asking about the car. I mentioned we overlooked a bulb issue the day I bought the car. Nico mentioned to come in and they would sort it out ( I did purchase an extended warranty, so this may not apply to everyone). They gave me a free oil change card and free detail because the service team had left by the time the deal was complete. I would recommend.

Mac23

5 de nov. de 2016

Spanos motors was recommended from a guy I know in Tallahassee, Fl and I see why , I will definitely spread the word about Spanos Motors .

Victoria0821

3 de nov. de 2016

My husband and I purchased my first Porsche a few months ago. Buying a used car isn't always fun, but this place made it easy. My salesman was Jack Rabeaux, and he helped me tremendously. I called just a couple of days ago with a couple of questions, and Jack was happy to help me and explained everything. Would totally recommend this place and definitely ask for Jack! When it comes to Porsche this guy definitely knows his stuff! Totally surpassed my expectations!

MK Daytona

3 de nov. de 2016

I couldn't be more satisfied with my experience at Spanos....where I went looking for a great value on a low mileage premium import. Jack Rabeaux worked nonstop to find me the perfect car. His knowledge, attention to detail, and commitment to me (his customer) was extremely professional, courteous, and thorough. He didn't push a car on me; he was determined to find the right match of car and buyer. In particular, he was able to show me the value that the cars I was considering would hold over time...and then arranged the best financing deal for me. I'll definitely go to Spanos for my next car.

Kaschmoney

3 de nov. de 2016

Had the best car buying experience ever! Jack was awesome and had all the answers. Very knowledgeable on and I will most definitely be a return customer

Patbakesferjesus

3 de nov. de 2016

What a day! It's not often you run into this kind of dealership but Cowabunga! There are so many cars! The selection is incredible, the quality is off the hook and my Salesman? These days and at my age, I'm tired of being hustled. Jack Rabeaux is knowledgeable, not pushy, and while they didn't have exactly what I was looking for, I'm confident my phone will be ringing soon and I'll be zipping down the coast in my Perfect Car! You guys rock! Thank You so much for treating me right!

SJH3rd

3 de nov. de 2016

I bought the vehicle above after seeing it on the internet, and flew in to pick it up. It was an easy transaction, and the vehicle wasclean, gassed up, and ready when I got there. Nice people, busy dealership, good cars.

claymation

2 de nov. de 2016

They knew every detail of every porsche on the lot, no matter what year or model. Because of this I was able to find the perfect Porsche 911 Turbo :) I couldn't be happier

mjb8125

1 de nov. de 2016

Can't thank you enough Steve radican. What a very knowledgeable and courteous salesman we had. He absolutely went out of his way to show several vehicles till we found one. Not only Steve but the whole entire staff at Spanos was very kind and courteous. Thank you again and looking forward to do business with you soon.

Happy Camper 51

31 de oct. de 2016

Every question I asked about any Porsche was answered. I learned more than I expected but most importantly so Love my new Porsche. Luckily I did not have to finance so the entire process was easy. I wanted it for myself but the car was a gift for my son.

Jennj95

31 de oct. de 2016

Thank you Dean Shaw for introducing me to my new baby and A BIG thank you to Steven Radican for making a young girls dreams come true, of finally getting the car of her dreams. Everyone was sweet and Steven you made buying a car easy and relaxing and enjoyable. Thank you Greg for taking me for the test drive.

Scott Z Atlanta, GA

31 de oct. de 2016

From the moment Libby Gardner took my Atlanta, GA call with a smile in her voice, to the big warm hug on my way out the Spanos door 24 hours later, driving away in the best 2009 BMW 328I for the best price I could find across the US. Libby and the Spanos staff are the best in the business and I highly recommend Libby Gardner and Spanos for your next used luxury car purchase.

Lthorne

31 de oct. de 2016

Go see Taylor at Spanos to buy your next car! She took great care of us during the process. Eli, the Sales Manager is also fantastic to work with.

Amanda.F

30 de oct. de 2016

From start to finish Charles listened to all my needs and sold me exactly what I was searching for within my budget. Thank You Charles!! Will definitely do more business at Spanos Motors.

stevez123

30 de oct. de 2016

Taylor Wendlocher was very helpful and spent several hours with us as we looked at cars. No pressure and made us feel comfortable, which was a big change from what we had experienced at other dealers. We had driven down from St. Augustine, and would do so again to work with Taylor. We found a car at the right price with the specific features we wanted. Once we found the car we wanted, Brad made sure that the sales and financing process was painless.

Bebe09

29 de oct. de 2016

I really like my vehicle, every part of my visit to Spanos was great. Taylor was great she wasn't to pushy, she is well rounded in every car she showed me. The manager Rick was also very helpful and also all the others who helped out are fabulous couldn't have asked for a better experience. Thanks Spanos

yungyella7

29 de oct. de 2016

Every promise they made they kept. Taylor and the crew went above and beyond for my new purchase to meet my expectations. I am truly Thankful.

eosowner

28 de oct. de 2016

I came to look at a BMW but it was a very rough looking vehicle.My sales person was Taylor.At first I asked about getting differant rims pit on it but Taylor refused to ask the Manager about that. I then selected a 2010 VW EOS. the car was priced at $12,900.00 I told Taylor that I would offer $12,000.00 for the car and she would not make that offer but would offer $12,300.00 in which she did my offer was $21,000.00 the manager accepted th3 $12,300.00 so I bought the car.Since then I found out that the car has some mechanical issues to the tune of $600.00 and I was unhappy about that. So that being said I really could not recommend your dealership to anyone else. Sorry

Thankful2016

26 de oct. de 2016

The past 7 months we have been actively looking in Jacksonville, Fl for a family SUV with specific needed requirements. We were not able to find this in Jacksonville.At Spanos Motors in Daytona Beach,FlLibby Gardner found exactly what we needed and called us. We purchased the vehicle immediately after seeing it. Libby is most personable, knowledgeable and responsive to meeting and exceeding customer needs. We are so grateful and blessed to have Libby help us in such an outstanding way. This was an absolutely wonderful experience! Thank you Libby!

Florida Home Theaters LLC

26 de oct. de 2016

Our Sales professional Tonya was excellent. Although the car we saw advertised had been sold. Spanos Motors has a good selection of trucks and cars that Tonya showed us. The sales process was smooth and the Finance Manager Brad was able get us Financing with little trouble or stress. He is very good at what he does and you can tell he likes helping people. After we agreed on a price the entire sales transaction was completed in two hours. I would buy another car from Spanos Motors. I would make sure they have the car on hand that they advertise on the website before you make the drive.

Old soldier

24 de oct. de 2016

bought my 08 dodge ram 1500 this spring -quite pleased with my truck so came back to get my wife a 2012 Mercedes c250 just now. Charles was great and made the process a breeze for both purchases. quite pleased all round. finance guy also works hard-and quite knowledgeable -helpful. they are very friendly and personable. I'm all set for vehicles for now-but would recommend for those searching Daytona area

dk1410

22 de oct. de 2016

I highly recommend Spanos , high quality & low mileage luxury cars. Very friendly, I definitely will be buying my wife's car from Spano's. Thanks Nick!

Stephanie Christian

20 de oct. de 2016

I was promised that minor things would be fixed on the vehicle I purchased from Spanos. I had to drive 2 hours to supposedly have these things repaired and they didn't keep their end of the deal. I was promised gas when I purchased which never happened & I was also told they would pay my gas bill to come back to Daytona for the repairs in which only $20 was put in my tank. Lesson learned, never again!!!!!!!!!!!

Jared A Southworth

19 de oct. de 2016

Libby at Spanos really did an awesome job getting me into a great car while working with my budget. I would recommend Spanos to anyone looking for a car, they are flexible and have a great staff willing to help.

Peter Gladstone

18 de oct. de 2016

My wife and I drove to Spanos from St. Augustine to find a new car after ours was totaled in the hurricane floods. We were lucky enough to connect with Libby when we arrived. She was absolutely great. She spent a lot of time with us and was a very personable, no pressure salesperson.She was a pleasure to work with and we bought a very nice BMW convertible from her.She knows her stuff and made what is often a difficult process enjoyable.Spanos is a terrific dealership if you're looking for a pre-owned import. Their selection was great.If you visit, be sure to ask for Libby.

ElDon

17 de oct. de 2016

This is a fantastic dealer! The gret poeple on staff make for a seamless transaction and enjoyable vehicle buying experience! I traveled over 400 miles and was not disappointed! Great place to buy a car!

Kylecunn

16 de oct. de 2016

I new what I wanted and they delivered. They got me the payment I was after and took care of my wants. Much appreciated. Thanks

MWOJ10

5 de oct. de 2016

Spanos Motors (http://www.spanosmotors.com/) is using deceptive advertising to sell their used cars. We live in out of state however due to our fixed budget we had to extend our search nationwide for the specific type of used Porsche that my husband wanted. He sold his other hobby car so that he could afford to get what he though was a good condition 1999 Porsche 911 convertible from this dealership in Daytona Beach Florida. He spoke with Jack Rabeaux, the sales person, multiple times both verbally and thru text messages all of which we have saved. He was told that the car had been fully serviced to Porsche specifications and it was advertised in writing as pristine condition. We were told that it had a new convertible top, that the IMS bearing had been checked and was in good condition, and that he would buy it for his own son if he had the money for it. He told us verbally that the car came with a 30 day money back guarantee. He even offered to FaceTime my husband via their IPhones and I was present to see and hear his sales pitch about how perfect the vehicle was. This was supposed to be a get in and drive it car not a project car of any sorts. My husband agreed to the sale and he was asked for his credit card number in order to place a hold the vehicle for $500. We were told the hold would be removed once payment was received in full for the car. We sent a cashiers check for the full amount of the vehicle as agreed upon as well as signed the paperwork for the car that they had sent. A week later the Porsche was shipped to us via a private carrier that Spanos had arranged. The driver had some immediate concerns about the cars condition such as an imperfection on the convertible top, sound of the engine, some very noticeable scuffs in the paint etc. After getting on the highway with the car for the first time it was driving extremely rough and at approximately 10 miles into the drive the check engine light came on. We called Spanos and spoke with Eli Von DeBaron (the sales manager) and he told us to take it to a local garage to have it diagnosed and that they would pay the $40 fee for the evaluation. The car was taken to Foreign Traffic in Pittsburgh PA because Spanos did not want to pay for a Porsche dealor to evaluate it. We had to have the car towed because it was unable to drive at this point. It turns out the car was never serviced before the sale as evidenced by Carfax report and multiple requests for service records. The quote by the mechanic was $7,645 in repairs that it needed. In order to get the vehicle to even be able to run we were faced with $1,800 in immediate repair costs. This included coil packs, spark plugs, drive belt, oil change, fuel system clean out, EVAP system valves to name a few. There are many other things wrong that were not disclosed such as broken speakers and electrical issues that are not imperative for the car to run but are still in need of replacement. We asked if we could return the vehicle because it broke down immediately upon receiving it, but we were told no. Spanos will no longer speak with us. They place us on hold for long periods of time, or tell us to email a generic email address to ask for their attorneys contact information. This does not seem like a normal or legal business practice. They also charged our credit card the $500 hold even though we paid in full and they never paid for the diagnosis of the car as they said they would. Their website has many of their vehicles listed as being in excellent condition and in our example this simply was not the case. so buyer beware. This company is not accountable for what they are selling to consumers. Unless you have several thousands of dollars to repair what you buy from them, I'd recommend taking your money to a different dealership.

kathyp1972

3 de oct. de 2016

Had a pleasant experience & very happy with my BMW!! Nick Rando was our salesman, he was well mannered & courteous and had much knowledge on the cars in their lot. We will definitely recommend Nick at Spanos Motors to our friends and family looking for a new vehicle!! We would also like to give a shout out to Dana in the finance dept...... Thank you Dana for helping us get the best rate possible!!

Bigbutts19

2 de oct. de 2016

I have never experienced such outstanding service from a dealership. From the friendly knowledgable salesman Nick to the intelligent Finance personal. I would highly recommend this dealership to everyone.

mrdevolder

2 de oct. de 2016

Very friendly and knowledgeable staff. Knew a lot about the car I was looking at and I was able to see it immediately upon arriving there. They were very upfront about any of the cars small blemishes/wear and any maintenance done. All in all I was able to get a great car at a great price!

brownclan2016

2 de oct. de 2016

Spanos Imports of Daytona Beach is the hands down the best used luxury car dealership. We just purchased our second vehicle from Dean at Spanos. The dealership offers hundreds of luxury makes and models to choose from as well as a selection of motorcycles and trucks (separate dealerships right across the street) . The staff is professional, courteous, patient and knowledgeable. They make buying a car easy and comfortable, stress free car buying! If you are looking to purchase a used luxury vehicle or maybe a truck or motorcycle I highly recommend you check out Spanos of Daytona, ask for Dean he is incredible. Thank you Spanos for putting us into our dream car.The Brown Family

Hasii

29 de sep. de 2016

So I bought my first car from them and all I can say is they provide a very professional and friendly service! My assistant Nick was awesome and he helped me through out the whole process without any hassle, rest of the staff was helpful too. Will definitely come here for my next upgrade!

The Martins

28 de sep. de 2016

Having purchased several vehicles over the years, this is the first experience I've had that was actually memorable in a positive way. Libby was wonderful to work with and I would recommend anyone going to Spanos request to work with her. She was the only sales consultant that was willing to work with us upon entering the dealership, all other's would not give us the time of day. She brought customer service to a new level, something normally not associated with, when purchasing a vehicle. In addition to Libby, Brad in Finance was also pleasant to work with. He did not pressure us into purchasing any of the dealer extra's. He was respectful of our wants and time constraint. I would purchase another vehicle with Spanos as long as these two individuals are available.

Codychey00

28 de sep. de 2016

I would like to thank Dean Shaw for the great work he did puthing me in the car I wanted.. I would recommend this place to all that want a great deal on luxury autos.. thanks again for getting me in to my 06 A6 audi..............

Bill Sullivan

27 de sep. de 2016

Our Salesman was Justin Gabel and he was excellent. Although we were initially very disappointed because the Expedition we drove 1.5 hours to see was already in the process of being sold when we arrived. Of course this was nobody's fault - just wasn't meant to be. Justin took his time and showed us (and drove) several other vehicles. Just as we were about to leave, we spotted this beautiful Range Rover which we never imagined we could afford, but to our surprise, it was right within our budget and the low mileage was a huge bonus. I've recommended Justin to several friends already and will definitely to visit Justin when we are ready for our next vehicle.

Oldschool

27 de sep. de 2016

After doing my research through USAA's car buying service and reviewing SPANOS on line inventory, I went in to SPANOS and met Stephen Radican and told him what I was looking for. He showed me the 750I and after asking him several questions (mechanical, VIN/Car history, recalls) he answered all my concerns and knew everything from nut to bolts. He knew his product, which gave me a sense of comfort and lesson my concern in buying a this vehicle. There is nothing worse than going to a dealership and the sales person can't answer some of the simplest questions on vehicles in their lot. Steve was outstanding in ever aspect of product knowledge, costumer service and made my car buying experience enjoyable and satisfying. He is definitely an asset to SPANOS Motors. Steve thanks for your outstanding professionalism and making my car buying experience enjoyable. I plan to return to Spanos Motors in the future to purchase a vehicle for my son. Thanks Again!

BMW Base

26 de sep. de 2016

Justin Gabel provided a fantastic experience in purchasing the ultimate driving machine. He provided exceptional knowledge of the product and processed the paperwork flawlessly. Every concern was met with the utmost professionalism. Also, he provided outstanding customer service skills and excellent business savvy needed to complete the transaction. Out of state purchases can be challenging especially when unknown problems with registering vehicles present themselves. Justin negated all challenges and made the sale quite a pleasant experience. For this reason, Spanos will always be my first choice when looking for upscale vehicle, and I will always pass on the best marketing concept, word of mouth. Great Job Justin!V/r,Mario BurkeProud new owner of a BMW M5

spanosbuyer

25 de sep. de 2016

Steve made our buying experience at Spanos not only pain free but actually enjoyable. we are enjoying our new car and will return to Spanos when the wife is ready for a her replacement.

Pingisin2

24 de sep. de 2016

Rick and Greg made the purchase of our new vehicle stress free and extremely quick. The process was very simple; no back and forth with the numbers and in and out quickly. As a person that typically does not enjoy the car buying process, I would like to thank Rick and Greg for making this purchase actually enjoyable. Job well done guys!

Mharmon64

22 de sep. de 2016

Libby was excellent. She walked me through each step of the car buying process. She took the car through service and made sure all the details were taken care of. She contacted me multiple times to ensure progress was being made. She even pick me up and took me to pick up my car when it was ready. It is rare to have such excellent customer service when buying a preowned vehicle.

herb lamee

21 de sep. de 2016

great overall, just very poor effort to fix a leaking tire, that was just a valve stem, that was cracked and not discovered by repair shop

Marcus

21 de sep. de 2016

Justin and Brad were awesome! It was a pleasure doing business and I'm loving my car. A light keeps coming on every time i go into sport mode but other than that you guys are awesome and would definitely be coming back to do more business

Infinityman321

21 de sep. de 2016

Dealer rater reviewLove at First Sight!!!We had been shopping luxury convertibles for a few weeks. We saw that Spanos had a nice selection and made an appointment with a wonderful sales lady named Libby Gardner. We arrived at 9am and it seemed like we drove every convertible from BMW to Mercedes that had. Unfortunately nothing really "wowed" us and we left that afternoon. A couple days later, Libby called and said she had the perfect car for us! We came in the next morning and fell in love with our now beautiful and very sexy smoky grey Infiniti G37 convertible. Special thanks to Libby Gardner for her patience and impeccable level of taste along with understanding her customers needs. We are recommending Spanos and Libby to all our family and friends.

newbenz16

19 de sep. de 2016

Nic Rando solidified this deal for us. He is professional, personable and made a great impression on us and he helped get the deal done. If we purchase from Spanos again, WE WANT NIC!!

Kevinrickborn

19 de sep. de 2016

I would buy another car from Nic, he was very patient with me and never pressured me into buying. He is a great Salesman. I would recommend him to my friends if they need to buy a car.

ramonj

18 de sep. de 2016

I live in Miami. Most of my buying and trading-in experience was done on line and over the phone. The excellent service from Nick is what made me go there. We are 4 hours apart.

JuanVelazquez

18 de sep. de 2016

Thank you Libby, Brad, and Spanos for one of the easiest car buying experiences I have ever had. The Mustang GT I bought is exactly what I have been looking for, low miles, great price and in almost perfect condition. And I was really happy with my monthly payments and warranty. I'm glad I found Spanos and I will be back for my next car!

Johnny

18 de sep. de 2016

I had a good experience while I was there, test drove the car that was presented to me. I was happy with my purchase, Nick was very patient and thoughtful. He sat me down and explained everything I needed to know. Overall I had a great experience.

Deb at love my BMW

17 de sep. de 2016

Salesman Dean Shaw was great, polite and very knowledgeable. The Dealership is a great place to buy as they have so many good selections of what a buyer may be looking for. This my second car from Spanos and Dean and highly recommend the company and their entire staff, Sincerely, Herb and Debra LaMee

Ramon J

17 de sep. de 2016

Nick was an excellent salesperson. Professional and courteous. I was coming from Miami and did most over the Phone and emails. Super easy process.

Asheba Wadley

17 de sep. de 2016

i walk in the nice guy greg lebedowych got me the exact car i wanted he is a honest man and very patient I will recomend anyone to him

Mr Picky

16 de sep. de 2016

I car shopped for two full months before finding exactly what I wanted at Spanos Motors. Service was great and their inventory was spectacular. I was happy to do business with them. Also, I had the impression that their team is rather selective when it comes to which cars they offer for sale (low miles, fewer owners, cleaner cars, etc.).

Diana Rae Demuro

11 de sep. de 2016

Nic Rando brings some warmth to an already polished professional demeanor that one would expect from a dealership of Spano Motors caliber..Knowledge of inventory conveyed with succinctness and pride freed us from the trepidation about a 50 mile road trip to select our "econ-luxe" auto from the upscale models, but Nick's enthusiasm compelled us to visit...no pressure just a pleasure to do business. .Thanking you in advance for helping me find my true dream ride very soon...

Mchigh2432

10 de sep. de 2016

Justin and Bradford were awesome and very accommodating. It's was a pleasure doing business and I definitely will be coming back for my 2nd car near future and will do my best to refer as many people as possible to you guys, you guys are the best!!! And thank you!!

Tom McNmara

10 de sep. de 2016

After having a few snags initially I was able to resolve all issues with the help of the Sales Manager Eli he quickly saw what my issues were and addressed and resolved them.

Koz

9 de sep. de 2016

I came up from 100 miles south to look at a used kit car replica to purchase. I had great phone calls before the trip to set up a viewing and test ride. Steve Radican was a very good person to deal with. He was very honest and my happiness was his concern. We were able to come to terms and the deal was struck. The after purchase service was spectacular. After transport could not meet my desires. My salesman delivered my car himself on a Saturday morning. I highly recomend Spanos motors as a reputable and honest preowned vehicle sales lot.

nayefX5

9 de sep. de 2016

I went into Spanos with a friend looking for a used BMW. Libby Gardner was recommended to me. As soon as I met her I knew I was in good hands. She is charming, thorough and has none of that greasy car dealer vibe going on! She was genuinely caring and wanted to see me leave with the right vehicle for me. She was extremely patient and let me test drive any car that I was remotely interested in that day and I meant a FULL DAY in the Florida heat, we went through every CARFAX and looked in detail at every one of the cars within my budget. Libby was not pushy and wanted me to get what I felt most comfortable with. I ended up with X5 that I absolutely love. Thank you Libby for making my day and my first car purchase such delight.

kevin579

9 de sep. de 2016

I got a beautiful Mercedes form them last week.The car is perfect and has aservice pedigree that is outstanding. I love the car and my salesman Greg wasgreat! I paid a fair market price for the car but it is a cherry car so that is fine.they have a lot of beautiful high end cars there to choose from. I think that is their focus so i don't know about the lower end cars on the lot.They were a bit disorganized in getting the deal completed but no big deal. bottom line is got a great car at a fair price I would go back again for another car when the time comes

1cb007

9 de sep. de 2016

It is really sad to say that 1. it took you all this long to write a review, and 2. I wish That i did not write the first review because although charles is a good salesmen, I have had and continue to have numerous issues with my truck. I have tried to contact service several times for them to tell me they are busy and need to get back to me, Which no one EVER did that. At all. Not the Services manager, Sales manager or the the General Manage. I have a lot of complaints about the reliability of this truck. By the it is currently in the shop now On Sept 9th, 2016.

Lucy

7 de sep. de 2016

My son needed a new car and we went shopping at Spanos. We both left happy. He got a great car (hardtop convertible) and I got a great deal.I worked with Libby Gardner and was so impressed with her. She knows cars, is fun to work with, and made sure all our questions were answered and our needs met. I would highly recommend Libby and Spanos!

Suzanne W.

3 de sep. de 2016

We had a great experience shopping for a car at Spanos. Justin was very helpful guiding us through the impressive inventory of cars that fit our criteria. Through the process, he answered all of our questions quickly and followed up on every outstanding issue. I'm sure we'll be back looking for our next car at Spanos.

Stephanie B

2 de sep. de 2016

I purchased my Lexus ES350 from Dean. He was very knowledgable and made the buying experience extremely easy. I'd recommend Spanos and already have.

BenzatDavid

30 de ago. de 2016

Sales lady Jennifer found the perfect car for us and the dealership makes the buying experience very pleasant. The hardest part is selecting one car because of all of the great inventory they have.

JoeP

29 de ago. de 2016

I made a two hour trip to Daytona to look at some bmw M models and a Mercedes that caught my eye. By the time I arrived the bmw was already locked away, but a sales team member named Jennifer went out of her way to demo all the vehicles I was looking at. Jennifer was helpful and delightful to talk to as was other staff that I had the privilege to meet. I enjoyed my time waiting on a deal to close, by talking performance cars with some of the members. I would have written this sooner but I thoroughly enjoy the c63 amg I purchased and its hard to break away from. I would honestly recommend Jennifer to anyone looking for a car, they are very pleasant and far and away from the stereotypical high pressure dealer people imagine as common practice. I wish Jennifer luck with what I am sure will be many sales to come.

John Mitchell

29 de ago. de 2016

To be honest I have yet to buy a car from this company but I have made a couple of inquiries about vehicles they have had listed. They always respond in a timely manner and the agents I have spoken to have always been very friendly. I am trying once again to buy my first car through this dealership and its just a nice pleasurable experience.

DrJimEarle

23 de ago. de 2016

I went into the dealership looking for a certain model and make of car, but it had already been sold. So Libby went the extra mile in helping me find a vehicle. We found one but that didn't work out then just as we were about to call it a lost cause, Libby showed me the car that I purchased - a 2007 Volvo C70.After agreeing to the purchase, I went through the loan process and completed everything. I could not be happier. By the way Libby's hair looked great! I will definitely refer anyone to Libby and Spanos Motors!

Nancy S

20 de ago. de 2016

I love my new-used Lexus and all of the staff were great! I highly recommend this dealership and their staff. It was a pleasure!!!!!

504Jin

20 de ago. de 2016

It was great dealing with the team here at Spanos. It was a warm welcoming feel, with a highborn family oriented atmosphere. My husband & I came down from Georgia to purchase a car for our daughter who attends school in Daytona, and we were not disappointed. Thanks for the Great Service Nic

Donna

18 de ago. de 2016

I have had the pleasure of working with Dean Shaw on two occasions in the past two years and he was wonderful and very professional. He was very patient and honest.

Zihameghoo

12 de ago. de 2016

Enjoyed this experience at Spanos motors, they treat you well and specialize in quality vehicles. Libby Gardner was our sales person and she is kind, hilarious, informative, and honest with you about the vehicle you chose to purchase and also what your options are. It feels good to know that you can form a relationship with your salesman/saleswoman which makes the process a little more personal and warmer.

LisaDRedMiniCooper

9 de ago. de 2016

They promised "We owe you" some repairs to my mini cooper. I can't get a response via email or phone. Drove off lot and discovered there was no washer fluid. What else did they miss? Did they really change oil and service? I don't know, keep leaving messages but no response, nada, zilch.

Jayventura1769

8 de ago. de 2016

I met one of the most wonderful woman ever she was so kind hearted and loving and got me a great price on my new vehicle! I absolute love the car and greatly appreciate Libby !!

Cigarjoe

8 de ago. de 2016

I cant decide whether to tile this review Amateur Hour or Litany of Errors so I will just go with Amateur Errors I was helping my daughter buy a car and we were looking at a Lexus ES300. I saw it online and it looked showroom condition, so I did my research and then decided to engage a Sales Rep. The first guy I spoke with was very nice and I explained that we were going to try and come down tomorrow. He mentioned that he would be off and recommended one of the female Sales Reps. The next day something came up and we were unable to visit the dealership and I spent the day playing phone tag with the lady as she was very busy with clients. She then referred me to another male Sales Rep since she had been unable to assist me and I thought thats great shes busy and trying to get me taken care of.At this point is when things began to go south. I made an offer to this man and he said he would get with manager and get back with me. After almost 16 hours I had to call back because I had not heard anything with regards to my offer. 16 hours and I cant get a response to my offer, something is just not right. Eventually we were within a couple hundred dollars so I decide my daughter and I would visit the dealership, drive the car and check it out. I called the Rep back and told him that we were going to head down. He told me that he had to run to Sanford but would be back around 5 5:30pm. My daughter and I hit the road to Daytona, cash in hand. I knew we would get there earlier than 5 5:30pm so that would give us time to check the car out and be ready to make a deal when the Rep got back. When we got there no one seemed to know where the Rep was and when he was getting back, so I had to fill them in. Another Sales lady observed what was going on and offered to help is until Rep got back. Well, for 40 minutes they couldnt find the car and the Rep had not put any notes in the computer so the lady had to confirm everything I had already spoke with Rep about!!! I called the Reps cell phone which he said I could do and left a message for him to call so he could shed some light on where the car was and the numbers we had discussed. To this day he has NEVER called me back.They finally found the car and brought it over. The car was dirty so our first impression was not very good. We got in to take test drive and my daughter turned car off and then went to restart and nothing happened!!! One of the service agents came over and jump started the car and we went for our test drive. I felt bad for the lady trying to help us because she was totally embarrassed about everything. We were very pleased how the car handled and the interior was in great shape. As we got back to the dealership my wife called about another Lexus in St. Augustine we could check out. After all we had been through my daughter and I were in no mood to wait and negotiate a deal and felt like we should check out this other car. It has been several weeks and we have heard from no one. The positive out of this situation is that my daughter learned a lot about things you should NOT do or say!p.s. If you are a Sales Rep trying to sell a luxury car, DONT say the car was in our dirt lot

Cliff-B

7 de ago. de 2016

Eli was excellent to work with. He was was responsive and curious throughout. He definitely made the difference in my transaction. He is the one to see, if you buy a car at Spanos.

Evan Ellman

4 de ago. de 2016

I had a great experience at Spano motors! Libby treated me like family! I am so proud of my Audi and had a good rate on my insurance due to the safety features. Libby is helping other family members find cars as well! You Rock Libby!!!!thank you. Evan

Zsuzsanna N.

31 de jul. de 2016

This was our second time buying here and I'm happy we came back again. Nick was so nice and went out of his way to help us. Buying a car is never easy but when you go to a place where they treat you with respect and make you feel important makes the experience much better. We will definitely come back .

Spartanj87

30 de jul. de 2016

There is a nice selection of cars. Nick the salesman was great. He was helpful and knowledgable about the cars I was interested in. Felt very little pressure to buy. I would buy here again and would recommend to anyone interested in purchasing a quality vehicle from dealer with great customer service.

Dan4rams

30 de jul. de 2016

They were, Nic and his group that I had to deal with were helpful and genuinely helped get me into the vehicle that I wanted. I would recommend him as well as this family owned dealership to anyone.

BMW collector

29 de jul. de 2016

Spanos is the location for the best deals on quality pre owned luxury vehicles. There staff is top notch. They sell a lot of vehicles every month and still make the effort to go the extra mile to earn your business. I've been at bmw, mercedes, and other luxury car dealerships and they don't treat you like they treat you at Spanos. Jani B in sales helped to find a perfect vehicle for my needs and at my price point. Thanks, team! Keep up the great work.

JayBurd

25 de jul. de 2016

Let me just start off by saying that I haven't purchased many cars in my life. I'm 34 and have had 3 cars including the one I purchased from Spanos Motors. The first car I purchased I felt taken advantage of. I was just out of boot camp and the dealer saw money signs as soon as I walked in the door. The second I bought 13 years later when that car finally broke down on me for good. I was at the mercy of the dealer because my stepfather wanted me to buy an American car from a dealer he liked so I was limited in what I could get. Unfortunately I was in an accident and that car was totaled. This time I was in a bind because I needed wheels for driving to and from school and I thought, well here we go again. This time I actually tried to take away as much of the uneasy feeling as I could by researching what car I wanted ahead of time and finding the dealers that had what I wanted rather than going to a specific dealer and picking what they had on the lot. To let you know I am not taking that into consideration when giving my review here. It made the process easier for me but has nothing to do with the dealer and it is not factored in to the praise I am giving this dealership. They earned this review all on their own merit. So let's get down to it. Spanos Motors wasn't my first choice. It wasn't my second choice or even my third choice. It was the last stop on a list of 4 dealers in a 75 mile radius who had the specific car I was looking for. The reason they were low on my list? I had read some poor reviews about issues people had with this dealer. So I arrive at around 3:45pm on a Saturday and they are busy. My father-in-law and I were making jokes about them calling in all their buddies to stop by to give the impression that they were in high demand. We were told the area where the Volvo vehicles were located and told that a salesperson would be with us shortly. We looked at the area we were directed in and didn't find any Volvos there, let alone the Volvo C70 I desired. So we wandered outside and just looked around at all the cars waiting for the salesperson to ask them where the specific car they had advertised online was located expecting them to tell us it was sold. We waited for a while and at around 4:15 were about to leave thinking they had none available and that they had forgotten we were even around when Nick approached us, apologized for the wait and when told what it was I was looking for, directed us in the back where there were two vehicles in the make and model I wanted. To those reading this, they have more cars than appear to the random gazer. Ask and you shall receive. The two they had there were an 06 in pretty rough shape inside and out. Needed some TLC but the price reflected that. Then there was an 08 next to it that had a cracked windshield and ran pretty rough. You could tell there was some abuse to these cars and Nick assured me that if I purchased one that the would get them in better working order for me with a 30 day return for a full refund if I wasn't satisfied. Regardless I needed something that wasn't going to have to be in the shop for weeks possibly months on end just to get it back in decent shape because I had recently returned from overseas and had a lot of things I needed to take care of in a short amount of time. So with my hopes dashed we decided to leave and upon exiting out the back we looked over to the rear lot on the other side near the service area and there was yet another Volvo C70. We decided it was worth a look and upon first glance noticed it was in much better shape. We talked to Nick again and he explained with cars being moved in and out at such a fast pace he was unaware of it being back there ready to be detailed. We started it up and took it for a test drive. Nick let me have my way with it, hard acceleration to check the engine response, hard brake to check those, full turns in a parking lot and the like. Drove with the top down and that's when I fell in love. We crunched numbers, calculated payments, worked on what we wanted done to the car to match the price they were asking and came to an agreement on the out the door number. Financing was done expertly by Brad, as the bank I had set up to finance somehow denied my pre-approved loan. Brad worked his magic and was able to get me financed though. The payments were a bit more than I was originally wanting to pay because it was a 60 month rather than a 72 month but this car was definitely worth it. They even let me take the car home with me that night rather than keeping it over the rest of the weekend before they could fix the minor issues I had with the car. By the way, did I mention they stayed about 40 minutes later than closing time just to get me taken care of that evening? Yeah, they went above and beyond there. Come Monday they are ready to start working on the car for the "we owe", new tires, new battery, new vent louver, a cover for the 12 volt port and a detail cleaning so they tell me to bring it in. Unfortunately the car doesn't start. I call them and they have me change the battery which when tested was not putting out enough power. The car still won't start. I call back, they send a tow truck, reimburse me for the battery and fix that problem too which ended up being the mass airflow sensor. Now mind you, while they are fixing the car I brought my stepfather with me to drive me back home. No need for that. They give me a loaner car until mine was ready. Amazing. Above and beyond even the larger dealerships as most of them just drive you home in a courtesy car and come back to pick you up when it's done, leaving you without transportation. Hey, I know this is a long review but there are just so many aspects where this dealership went well above my expectations and deserve the credit for it. Maybe my expectations were low. That's why I explained it all in detail so I could leave that for you to decide. If I had to offer some cons to the whole experience from start to finish it would be that they are a busy dealership and as such patience is necessary. It's easy to be frustrated when you're not in and out right away but trust me, it's well worth the wait. Also, whoever detailed the car could have done a much better job. There was wax left in the spaces between the molding and the body and when they cleaned the dash they sprayed the dashboard directly rather than the cloth and left a spray mist on the inside of the windshield. They were however trying to get my car back to me as fast as they could though which I appreciate. Plus I know how to clean a car so it's not a big deal. I probably would have been just as happy had they not even cleaned it a little. So yeah, that is my experience with Spanos Motors. Even when picking up my car a couple days later I stopped by to asked Eli stupid questions and he answered them anyway. Kelly is on the hunt for a coffee mug for my stepfather and Nick stays in contact with me to make sure I am still enjoying the car. Will you have the same experience as I did? I can't say for 100% certain but I'm going to guess if you're willing to be patient with them and let them work their magic then you'll come away with a great car at a decent price and they will take care of you well even after you drive off the lot. Thanks again to the crew at Spanos Motors for giving me my best car buying experience ever.

Kelly Waldrop

21 de jul. de 2016

The only problem I had was trying to get a spare tire after purchasing the truck. First a phone call with Spanos saying they would get a tire and rim.This was back in April. Spanos said okay then I here nothing more.More phone calls and emails. As of this date July 21 I'm still waiting.I paid a high price for the truck and expected it to have a spare tire.

Cigarjoe

20 de jul. de 2016

I cant decide whether to tile this review Amateur Hour or Litany of Errors so I will just go with Amateur Errors I was helping my daughter buy a car and we were looking at a Lexus ES300. I saw it online and it looked showroom condition, so I did my research and then decided to engage a Sales Rep. The first guy I spoke with was very nice and I explained that we were going to try and come down tomorrow. He mentioned that he would be off and recommended one of the female Sales Reps. The next day something came up and we were unable to visit the dealership and I spent the day playing phone tag with the lady as she was very busy with clients. She then referred me to another male Sales Rep since she had been unable to assist me and I thought thats great shes busy and trying to get me taken care of.At this point is when things began to go south. I made an offer to this man and he said he would get with manager and get back with me. After almost 16 hours I had to call back because I had not heard anything with regards to my offer. 16 hours and I cant get a response to my offer, something is just not right. Eventually we were within a couple hundred dollars so I decide my daughter and I would visit the dealership, drive the car and check it out. I called the Rep back and told him that we were going to head down. He told me that he had to run to Sanford but would be back around 5 5:30pm. My daughter and I hit the road to Daytona, cash in hand. I knew we would get there earlier than 5 5:30pm so that would give us time to check the car out and be ready to make a deal when the Rep got back. When we got there no one seemed to know where the Rep was and when he was getting back, so I had to fill them in. Another Sales lady observed what was going on and offered to help is until Rep got back. Well, for 40 minutes they couldnt find the car and the Rep had not put any notes in the computer so the lady had to confirm everything I had already spoke with Rep about!!! I called the Reps cell phone which he said I could do and left a message for him to call so he could shed some light on where the car was and the numbers we had discussed. To this day he has NEVER called me back.They finally found the car and brought it over. The car was dirty so our first impression was not very good. We got in to take test drive and my daughter turned car off and then went to restart and nothing happened!!! One of the service agents came over and jump started the car and we went for our test drive. I felt bad for the lady trying to help us because she was totally embarrassed about everything. We were very pleased how the car handled and the interior was in great shape. As we got back to the dealership my wife called about another Lexus in St. Augustine we could check out. After all we had been through my daughter and I were in no mood to wait and negotiate a deal and felt like we should check out this other car. It has been several weeks and we have heard from no one. The positive out of this situation is that my daughter learned a lot about things you should NOT do or say!p.s. If you are a Sales Rep trying to sell a luxury car, DONT say the car was in our dirt lot

mini joanne

19 de jul. de 2016

Spanos has a great selection of cars. The prices are very reasonable. I was able to test drive a couple of cars without any pressure from the dealership to buy.

Boben

18 de jul. de 2016

Great selection of quality cars. I sent in a request and offer but never received even a response so not sure what they are thinking. maybe I was too low and they didn't feel it deserved a response. Have not purchased a car yet so I'm still looking - they are still one of the dealers I'm looking at.

David Lewis

13 de jul. de 2016

I saw the car I was interested in and drove 5 hours to see it. Wow, what a place! Some of the most beautiful, clean cars I have ever seen. I was NOT mislead by the salesman about the cars condition. It was Perfect. I purchased Immediately. Smooth, enjoyable and highly recommended dealership. I purchased a 2008 Honda Accord Coupe EXL

Al Lischner

11 de jul. de 2016

We are part time in Daytona and were looking for a good used import to keep at our residence. After reviewing the website and the large selection Spanos carried I called and Spoke to Rick who connected us with Dean Shaw as our salesman, Dean knew the details of every car and the history about each manufacturer which was impressive. We selected a Mercedes Benz and upon final inspection there were a few touch ups we asked to have done and not only did Rick and Dean decide to do them they went above and beyond and repainted the areas ! The entire group at Spanos was great to work with and if looking for a vehicle make sure to see Dean at Spanos Motors, we will be back for our next vehicle for sure

Jamie

10 de jul. de 2016

They helped me and did an excellent job of assisting me purchase a 2002 Porsche 911. Various makes and models of cars were presented to me, and they showed true passion for fine automobiles. The vehicles were very clean, and had low to moderate mileage. Overall great buying experience.

Rosemary Jenkins

6 de jul. de 2016

I really enjoyed my expierence with Jani at Spanos. I was actually looking for my son a vehicle and I ended up with a porsche Cayenne for myself. I was really pleased with the way my transaction was handled by Jani. I was in and out within 2 hours and was pleased the tag was placed on my vehicle right away. It had been 10 years since I purchased a vehicle so I was a static.

Poppee

6 de jul. de 2016

Sales help is Great, Mr. Jack R. Is considerate, kind, deligent, and a True professional. He explained thee process of finance, email me the application, and continued too work with me ,on the specific car I was looking for. I suggest ,everyone should give Spanos a Visit.

bobbi lafrinere

2 de jul. de 2016

We needed to replace my husband's truck. We were pleasantly surprised when we stumbled on Spanos' website. We had no idea that they sold anything other than luxury cars. We were thrilled not only by the prices, but by the high quality, low milage vehicle selection. Charles, over on the truck lot was super helpful and very knowledgeable. It was a zero pressure experience and we couldn't be more thrilled. Charles and the rest of the staff, from the finance department all the way to the front desk were a true pleasure to deal with. It helped make a normally dismal task much less stressful and far more satisfying.

Jtkboys

1 de jul. de 2016

We bought our truck from a gentleman named Charles. He has been wonderful. There were a few items that needed to be fixed and we knew we had to bring the truck back, as we live out of town and it takes about 1 1/2 hours to get to the dealership. Since the service department could not do our repairs on a Saturday, my husband was told he could bring the truck in on a Saturday or Sunday. When he arrived on Sunday, they were surprised to see him, but the sales manager took the keys and our information. On Monday, Rose from the service department called me to let me know a part we needed would not be in until the next day. I called and spoke with Rose and advised we it was okay, as we could not get the truck until late Friday night or Saturday. I asked how late they were there and was told until 7 on Friday and 1 on Saturday, but we could pick up the truck any time. If we wanted to talk with someone in the service department, we would have to come during the service hours. On Tuesday she called to say the truck was ready. Here is it, Friday afternoon, and I call to make sure we can get the truck from someone since we knew we couldn't make it by 7. Rose informs me we cannot get the truck because someone in service has to go over it. She then tells me service is closed until Tuesday due to the holiday. I asked her why she didn't tell me this during the week and why she had said on Monday we could get the truck at any time. She said she was new to service and her manager recently told her this, so I asked why she didn't call me to let me know. She argued with me and tried talking over me every time I tried to say something. She also told me her manager was gone and our paperwork was locked up. I didn't question her as to how service would have gone over the paperwork had we gotten there by 7. She then asked me to hold. Next thing I know, I am transferred to some pour guy in sales. Here I am thinking I am speaking to a manager. I asked him his title and he told me he was a salesmen. Really? She transferred me to the showroom? I asked this gentleman to transfer me to Charles. At this point, my husband had called the fourth time in a row and had finally been transferred to Charles so I hung up. Guess what? Charles has the key and the truck and we will be going there in the morning to get it. I highly recommend Charles as a salesman, but will probably not be buying a vehicle from Spanos again.In addition, we broke down on our way out of town a couple of weeks ago in the truck. We bought the extended warranty, but didn't have the information with us. I called Spanos to get this information and was transferred to a finance manager. I left a voicemail and am still waiting on a call can. That was 2 weeks ago! Again, Charles has been great, but we are not impressed with anyone else at Spanos. We bought a vehicle about 6 months ago from Off Lease in West Palm Beach and had a pleasant experience (and drove 6 hours there and back in one day). I'd recommend Off Lease over Spanos.

jennifer2378

30 de jun. de 2016

This has been the best buying experience I have ever had. Your salesman named Charles took the time to get to know us on a personal level. He found us exactly what we were looking for and in our price range.A very smooth transaction made us even more happy!

sidzzz

30 de jun. de 2016

I came in not really knowing what I wanted. Your employee, Charles was extremely helpful. Showed me everything wanted took his time and allowed me to find what it was that I wanted.

Timtrixberie

30 de jun. de 2016

We were so happy to do business with Libby as our sales associate. She really looked out for our best interest. Although the paper signing process seemed to take longer than usual, Libby and Brad helped to answer all of my questions and very friendly in doing so. The service team did a great job at making my used SUV look new again. Very impressed with their work and would recommend Spanos.

N Courtney

29 de jun. de 2016

Had an amazing experience. Charles was very helpful, did not feel pressured into anything, easiest person to work with when looking for a vehicle. Highly recommend.

supermalafly

28 de jun. de 2016

Excellent service. Charles made for an easy experience to purchase a vehicle. He went above and beyond to make sure everything was complete upon pickup. Checked after purchase to make sure everything was satisfactory!

JoeLupo

27 de jun. de 2016

We had the most amazing experience at Spanos! Charles is very professional and hands down the best salesman I have ever worked with. We will be back for sure!!! A+++++

Dlutes

27 de jun. de 2016

Charles helped me find the right vehicle right away. He was able to lead me into the right direction and found a vehicle that would suit me the best. I would recommend Spanos and would definitely recommend Charles.

pollyf

26 de jun. de 2016

Had a great experience buying my first used car! I was trading in a new car that I was not happy with, and found a car I really liked at Spanos. Tom Bowes is a super, knowledgeable & not high pressuresalesperson. I'd buy my next car from him.

Jack James

21 de jun. de 2016

I heard of Spanos Motors from a friend. I went there looking for a quality BMW's that will fit my budget. I ended up leaving there that day with a 2011 BMW 328i xDrive. The car is in great shape and got a very good price on it as well. The sales man was very helpful and informative the whole time. The process was quick and painless. Would strongly recommend to anyone. I have had great experience with this car dealer.

Loree Jimmie

18 de jun. de 2016

My husband and I went to look at a truck he really didn't want. I found what he really wanted and Tom and Brad made it happen! We LOVE the Cadillac Escalade Hybrid we bought. It is my husband's "truck" and exactly what he needed. Tom was low key, never high pressure, and very knowledgeable. Brad, in financing was fun and made the usual boring job of signing all that paperwork actually enjoyable. Great people and a fun place to walk around and see all the cool cars! Thank you all! We will be back.....

Tee

18 de jun. de 2016

I saw my car on the Spanos Imports website and called to see if it was still available. Due to the great interaction and warm response from Libby I drove all the way from Jacksonville Florida to meet with her. At the time of visit I meet with Brad who was a financial guru and Eli who made sure this deal went thru and I was satisfied. Eli ( sales manager ) even kept in touch with me every step of the process to make sure I knew what was going on and make sure I was comfortable . The staff at Spanos are unique you don't get that warm experience at other dealerships. Trust me I know !! I went to 8 just in Jacksonville alone during this car buying nightmare that Spanos turned into a fairytale . Would recommend them 100 times over. Thanks again you guys rock !!!

Marco

16 de jun. de 2016

A day spent at Spanos is better than a day spent at the mall. Jack is an excellent salesperson with genuine concern for his customers.

Judy Miller

15 de jun. de 2016

I purchased a Cadillace SRX on May 20, 2016. Dean Shaw helped me with the purchase and financing which in my opinion is a miracle that I was able to do this. The price of the car was right for me and it was everything in a car I could hope for. It has some mechanical issues, which are being addressed as I write this. There was no pressure at the sale and absolutely no hesitation in standing behind a car that they sold to me. They simply address the issues and stand behind what they sell. That is just extremely rare in our day and time. The mechanics obviously saw the problem right away, Steve, who I assume is the Service Manager told me the problem and Maddie, who has helped me from day one got me on my way with a loaner until the car is good to go. There was never any hassle, no argument, just incredible customer service. I look forward to driving this really lovely car for years to come. My grandchildren are loving that Grandma has two DVD players in the back seat for them! I wanted a safe vehicle for myself but particularly for my grandchildren. Thank you Spanos Motors for making that happen. I recommend that if you are looking for a car or truck either domestic or foreign that you check them out. You will not be disappointed.

Connor10

12 de jun. de 2016

I bought a Dodge truck in this dealership yesterday and my service was absolutely outstanding. Charles helped me get a great deal and the exact truck I wanted! His customer service was excellent and I would recommend anyone to go see him about a new vehicle!

Bob's Boxster

7 de jun. de 2016

I had the good fortune of connecting with Libby Gardner at Spanos Motors during my search for a Porsche Boxster. Libby was helpful patient and great fun to work with on the purchase of a 2006 Boxster. I love the car! Libby helped the transaction go as smooth and easy as I have ever had. No pressure or problems. And the car was turned over in perfect order. The experience with Spanos was great; everyone I met was helpful from the body shop to finance (Brad). Spanos is a step above the regular sports car dealer with a clean, well managed showroom and a great selection of autos. I could spend the day just looking at the cars. I highly recommend Libby and Spanos.

Staci

6 de jun. de 2016

I was sceptical about buying from a dealership due to all the crazy fee's now a days. But I really liked a vehicle they had on their website. So I called and got Greg. He treated us like we knew him forever when I called. This was a VERY easy yet smooth transaction without any stress or hidden costs added on. Infact Greg and the dealership went above and beyond to make sure we were happy. Full tank of gas - 2 free oil changes - delivered the auto to our house -and the lists goes on. Thanks Greg for the TOP NOTCH customer service we will be back !

BobS

5 de jun. de 2016

I had a great buying experience at Spanos with Libby Gardner. Libby was a patient and focused salesperson. She helped me with all the details making the transaction go smoothly and quickly. All of the Spano's staff were helpful and courteous throughout the process I highly recommend them for the great inventory and personnel.

britt

2 de jun. de 2016

This place is great. We were greeted by Charles 30 minutes before the dealership closed. I even got in a test drive. I met with Charles and Brad the next day and 3 hours later I was driving off in my new car!

Greg

2 de jun. de 2016

We were in the market for a used Honda or Acura for a third vehicle. I called this dealership and told them what I wanted. I was curtly advised this was a high end import dealership. Last I knew Honda and Acura are imports. Against my better judgement we drove there anyway as we found a nice looking 2006 Acura TL on line at their dealership. When we arrived we were told the car was sold. After a couple of minutes the sales rep told us they did in fact have the car and we went to look at it. The car would not start, looked awful, torn leather, cracked dash, faded paint and dents. Nothing at all like the internet photos. We were assured they would fix the seat and give us a "promise list" We asked for some finance information and were told we had to fill out a credit application before we went any further. The sales rep told us point blank, "Don't look at any other cars while waiting for finance." Did not know what that meant but we would later find out why!!! We know our credit is in the top 80% of US consumers so we filled out the application. While waiting for finance we found a nice looking 2006 Volvo S60 and asked the sales rep what the price of that vehicle would be. He seemed very agitated and returned a short time later and quoted us $11,900.00. I asked how that could be as it was less of a car than the Acura TL models. He declined to answer only to say WE DONT DISCOUT OUR CARS AND WE MAKE $1500.00 TO $2000.00 PER CAR, THAT IS WHAT KEEPS THE DOORS OPEN. We should have left then!!! We were then told , "okay, your approved, let's sign the paperwork." I told them no , I would not buy a car that did not start, I could not hear run or much less test drive. The finance man told us there was another customer right behind us who was going to buy the Acura if we did not. Back comes the sales rep who gave us a jump box to start the car. We jumped the car, engine sounded good. The radio showed an error code and would not work, there were dash lights indicating other issues. We drove the car and it drove ok but on our way back to the dealership it hit us. They wanted to sell this Acura to what they thought were gullible consumers. We decided that was enough and left the dealership. Later we found the Volvo was listed for under $9000.00 Why the BS, why the no discount, why the "Lets just sign the papers" why quote an unrealistic price on the Volvo.. As of 06-02-2016 the Acura is still there HUH? I will never go back to this business and will relay this information to our friends who are considering buying a used vehicle. I have lived in this area all my life and am shocked at this behavior from what we thought was a "High End" dealership.. I would NOT recommend Spanos ever.

David C.

2 de jun. de 2016

I Have To Say That The Sales/Service I Received With Dean Shaw At Spanos Motors Was Good, He Does Not Presure You, He Give You Time To Decide To Buy AND He's Willing To Work With You To Get The Best Possible Deal In The Shop,

John Dawson

2 de jun. de 2016

BEST CAR BUYING EXPERIENCE EVER. Stopped by one Saturday to look for a newer, low mileage Porsche. Not only did we find the perfect vehicle, the Porsche had a price you wouldn't believe. These guys were professional and never pushed me into buying anything that I didn't want. The buying process was easy. Extremely satisfied!

Alex Sliment

31 de may. de 2016

I purchased a 328i and Spanos is taking care of all all the issues with the car. Thank you to Rick Clemons and Steve Frangipane

Bob's Boxster

30 de may. de 2016

I had the good fortune of connecting with Libby Gardner at Spanos Motors during my search for a Porsche Boxster. Libby was helpful patient and great fun to work with on the purchase of a 2006 Boxster. I love the car! Libby helped the transaction go as smooth and easy as I have ever had. No pressure or problems. And the car was turned over in perfect order. The experience with Spanos was great; everyone I met was helpful from the body shop to finance (Brad). Spanos is a step above the regular sports car dealer with a clean, well managed showroom and a great selection of autos. I could spend the day just looking at the cars. I highly recommend Libby and Spanos.

Bonnie and John

29 de may. de 2016

Everyone at this dealership is wonderful! We dealt with Charles Janosky at the Truck/SUV lot and then went over to the main office to finalize our paperwork. We have no complaints whatsoever about this dealership. I will definitely return to this dealership to look if I have a need for another vehicle.

Big Bashota #1

27 de may. de 2016

Contacted from Cars,com, did not receive a return call or email as promised. Went to a second attempt, same as first, Would not do business with this dealer as customer service is #1 priority!

BlackHawk420

26 de may. de 2016

This is not your ordinary used car dealership. This is a clean, friendly, high end, high quality car dealership. If you like imports, they have one of the best selections I have ever seen. Sports cars you ask? Take your pick. You could spend hours walking around their massive indoor show room converted from a really cool old building. All of the employees were very polite and personable, especially my saleswoman Libby. She was wonderful. I never felt pressured to make my decision. She even offered to get some dents and scratches on the vehicle fixed before she sold it to me for no extra charge. "Why not" I said. I used the extra week to get my finances set with my bank. In hindsight, it probably would have been easier to use their financial department. My bank was quite problematic, but when I came to pick up my car I couldn't have been happier. It looked amazing! My 2008 Acura TSX looked brand new. This car really kicks a**. I couldn't be happier with it, or the experience I had at Spanos Motors. Thank you Libby and the Spanos team.

Bluzboytroy

13 de may. de 2016

Met Charles on Saturday and had a great buying experience! Found the vehicle I was searching for and received what I wanted for my trade and paid what I wanted for my Hummer. We had a slight problem starting the vehicle but thought it was due to the dome light being left on but, Charles noted the problem anyway. The next day the car was starting slow so I called him and he made arrangements for me to bring it in today. After a second check they discovered a bad cell in the battery so they replaced it, just to be sure they kept checking and found an intermittent problem with the starter so they replaced that and re tuned the motor just to make sure all was correct before putting me back on the road! Love my HUMMER, everyone here was super professional and never ANY pressure to do anything I didn't want to do. I would HIGHLY recommend Charles and Spanos to anyone in the market for a quality automobile!!!

Mark Colins

12 de may. de 2016

We purchased a Mercedes c300 with low miles and in great condition. They went over and above to make this a great purchasing experience. I would highly recommend Spanos Motors to anyone looking to purchase a high quality used vehicle at a fair price. They are smooth and easy to work with!

Maria Phipps

11 de may. de 2016

I LOVE THIS PLACE!!! Two years ago I bought a 328i from Stephen at Spanos motors....He was very professional, did everything he could to make sure I was happy with my new purchase. So two years later, I needed another vehicle and I went back! I live an hour away, and I called up and Stephen was there for me again! Told him what I was looking for and my price range, by the end of my work shift I had my new car and all my paperwork ready to process. It was the easiest transaction and my car is amazing. Just a note, I still have my previous vehicle and I have had NO issues with it. They sell very high quality used Luxury vehicles. No matter where I am, if I need another vehicle I will be calling Stephen at Spanos!!!

KandE327

5 de may. de 2016

We have been looking for a truck for months. The first thing we noticed and liked was that the salesman came out and introduced himself and then LEFT US ALONE to look around. The first salesman we experienced that didn't breathe down our necks.We found exactly what we were looking for (paid a little above blue book, but that's ok.) This was on a Saturday. They cleaned it up, inspected it & did routine maintenance and we picked it up the following Monday.The only reason I gave 4 stars instead of 5 is the way the warranty was shoved down our throat. I was able to convince my husband later that it was a waste of our money and we have cancelled the warranty.We loved Charles. He gets 5 stars!

Lovetoys

2 de may. de 2016

Dean made it very pleasant and easy, all that was promised got done. They had to fix a few things and delivered the car to my home. I'll definitely be back.

Travelman

2 de may. de 2016

I had a very pleasant buying experience with Steve Radican at Spanos......After not finding the right car for me Steve took down my requirements and promised follow up. After 10 days he called me and suggested I come down to the dealership and see a car that he had found. the car met all my requirements and expectations. I had a few issues that Steve promised would be rectified. I asked that he treat the car as one he would be buying for himself. I picked up the car on Saturday and drove it home. Everything had been taken care of and in my mind the car met/exceeded all my expectations.Steve is exactly what a car salesmen should aspire to be.Thanx!TJPonte Vedra Beach, FL

jprutsman

30 de abr. de 2016

Too bad there is not less than 1 star. I wish I would have checked Yelp first. I did check with a local independent mechanic. He said they were good and honest. We must have different definitions of those words. They had a car listed that I was interested in. I wanted to have it checked by a mechanic. They said that if I put down a $500 dollar deposit they would deliver the car to my mechanic. I did that. 3 business days later I after calling several times to see if the car was delivered to the mechanic then Stephen said "Didn't I get his message? The car did not pass Spanos inspection. Transmission problem and a rear-end problem. They were going to sell it at auction." I said fine just issue me a refund. He said no problem that would be taken care of by noon that day.After days of un-returned calls and emails the status is as follows.1) No refund issued.2) The car I was interested in is still listed on their site.Bottomline, in my opinion they are selling snake oil. They have cars listed they have no intention of selling. They collect deposits they have no intention of returning. They have the worst customer service in the world. Amazing that their Facebook page only has 5 star reviews. Nice work deleting all of the bad reviews. Check Yelp if you want an honest assessment. Go else where.

flagdem

29 de abr. de 2016

I had a bad experience with Spanos online, but Charles was professional and turned me around with his great customer service manner. He is working very hard to keep me as a customer and obviously takes his job very seriously. It is good to see this in this area, for a change.

Mike R

26 de abr. de 2016

I, too, went to Spanos looking for a new truck. I talked to Charles, a salesman with the company and he was very helpful and polite. When I got there I was the only customer, but it seems like within 10 minutes, other customers had arrived. He was the only saleman on the floor and he helped the new arrivals with a warm welcome and upmost courtesy. It so happened I did not buy a truck that day. When I left I forget my cell phone I was almost all the way home when I realized it was missing. When I got home I called them and they said they would look for it. The following day I returned to the truck lot and looked all over but still could not find the phone. Charles was called and came in to the office on his day off to help with the search. Today Charles called and said after searching the lot and trucks again they found the phone. I would like to thank Charles and everyone else involved with finding the phone a big THANKS. This is one business where customer service excels. Mr. Spano should be very proud of his employees and sales help. Thanks again Charles.

Greatexperience

24 de abr. de 2016

Kevin Hoggarth (Sales Advisor) and Trent Peatling (Finance Manager) made the purchase so easy. No haggling, no hassle, no hard sell - and they had the best prices around! This was the easiest auto purchase we've made. Everyone at the dealership was so friendly and made us feel so comfortable with the entire process. We will definitely be back here to make our next purchase!

Happycustomer

24 de abr. de 2016

Dean was excellent. He wasn't pushy at all. He answered our questions quickly and honestly. He walked us around the dealership multiple times until we find what we were looking for.

Jack Holman

24 de abr. de 2016

Great service. Really good offer on the cars guys. This is a really amazing dealership. Real pros and treat the customer respectfully. I bought a BMW 3 and I'm really satisfied with both prices and the condition of the car. Recommended

Kkhall10344

18 de abr. de 2016

This was the easiest car buying experience we have Ever had!! Bought our sons first truck! We will definately be back in the future!! Great people and prices!

Jim Henderson

10 de abr. de 2016

I bought a Panamera about 3 months ago from Spanos Motors and the experience was nothing short of incredible. They went above and beyond to get me a car and a price I would be happy with. They were totally efficient and professional. And we all know how amazing the Panamera is!

T Delaney

10 de abr. de 2016

My recent experience with Spanos Motors and their representative Dean Shaw could not have been more positive. I am from the west coast so there were some logistical issues to be considered. These were handled smoothly and professionally by Dean and the entire staff at Spanos Motors. Bottom line: Good merchandise honestly presented, good people sincerely motivated. I rate Dean and Spanos in the top bracket of their genre.

SheilaB

9 de abr. de 2016

This Company and its salesmen are frauds, they lied to me about the truck from the beginning the pictures on Auto Trader were not representative of the vehicle at all. It was listed as "Pristine", like a brand new truck, the salesman knew we were driving over 400 miles one way to buy this truck and repeatedly told us we would not be disappointed, upon our arrival the vehicle had clearly been sunk in salt water, there was so much rust on the undercarriage I would have been surprised if it could have made the 400 mile drive back had we purchased it. there was black silicone smeared and spread all over the back window to try and stop the leaks. The torsion bars were missing from under the vehicle, back fender wells were gone, chrome on front bumper was bubbling and peeling, the rims were ate up with salt water damage and upon opening the gas cap there was a lot of black powdery dirt all around the gas tank opening. The paint was fading, the headlights were so clouded you most likely could not have used them to see at night. The salesman proceeded to try and tell me we can fix this for you, knowing that we just drove over 400 miles to buy this truck and we would not be bringing it back for repairs, not once did he tell us that there was anything that needed repair, although I do not see how they could have even attempted to fix the things wrong with this "Pristine" like brand new truck. The salesman kept telling us there was not one thing wrong with the truck and although I did not verify the VIN I am pretty certain the car fax was on an entirely different vehicle as the vehicle we were going to purchase was a dodge 1500 Laramie the car fax said Dodge 1500 ST/SLT. When I questioned him about it before we made the drive he swore the car fax was correct. NO WAY. Thankfully we went there and saw this truck in person instead of letting them ship it like they tried to get us to do. NEVER buy from this dealership. Wasted 16 hour 800+ mile trip. Do yourself a favor and skip over this company. Went there with cash in hand for the purchase, what a disappointment, never even drove the truck it was so bad just upon visual walk around inspection.

blahblah

8 de abr. de 2016

I had a great experience, Taylor was a no pressure sales person, and it was the smoothest car purchase I've done in years. The car had one small issue after purchase, but the dealership fixed it immediately. I've driven the car all week and absolutely love it!

gijane0329

5 de abr. de 2016

After having days of salesman at different car dealers trying to hustle me and over charge me for vehicles , i had given up on buying a car but my husband took me to Spanos motors and I fell in love with the selection of cars and there prices and Libby Gardner was a gift she was honset and knowlegdable and never tried to sale me anything out of my price range. I enjoyed her energy. I would recommed that anyone in the market for a vehicle to check out this dealership and ask for Libby Gardner she will make your buying experience pleasant.

C Garcia

2 de abr. de 2016

no return call on info requested after several email and phone calls still no results

COgator

30 de mar. de 2016

We expressed an interest in one of their corvettes via the Internet. Steve left us a message but was unavailable during our return call and never called us back after three attempts we gave up only to have him call us to say their buyer backed out so the car was now available. He could have told us the car was sold so we could look elsewhere. We made a special trip to Daytona Beach from Rockledge to see the car on a Sunday and Steve told us he had to contact their car broker to see if they could purchase our corvette as a trade in, to date, after two weeks we still have not heard a word from Steven. He did tell us they sold 135 cars last month mainly through Internet sales, site unseen, which after dealing with him in person might be your best bet if you decide to purchase through Spanos.

Disapppinted and want my money back

29 de mar. de 2016

I had a very rushed and pressured buying experience from this dealership 4 months ago. I should've walked out then, however the car is the one we wanted. After I refinanced my car through a different financial institute, I was told to contact Spano s as the original dealer to cancel my Gap insurance. After leaving 3 voicemails I finally got someone on the line in finance who was to email me the paperwork. I never received an email. I have since called and left 4 voicemails with finance and 1 with the manager in a two week time period. No one has called me back. I agree with other reviews that this place does not care a thing about you as a customer once you sign the dotted line. I give them 0 stars

James

28 de mar. de 2016

This dealership has a great selection of quality used cars at good prices. The staff is friendly and very helpful and the hours are convenient. Libby did a great job making us fell welcomed and at home.We will be back.

Ahurley

22 de mar. de 2016

Walked in just with the intention to look around, but with such a great selection and the very honest and knowledgeable assistance of the people at Spanos you can have the confidence to know when you're getting a great deal! I loved my experience there and would highly recommend it for anyone looking for a honest place. Thanks specially to Libby!!!

Rob fla

21 de mar. de 2016

Same comment of another buyer. Really rude used truck sales manager. Always talking over me.

Paulie

19 de mar. de 2016

I was pre approved for a car loan and Spanos was on the list. I saw a car I liked and sent an inquiry but after a week with no follow up I went there. Greg greeted me I let him know my price range what I wanted and which cars I looked at on the website. Greg showed me several suitable cars was upfront with pricing and answered any questions I had. He knew which car I liked the best and did everything he could to get me into the car. After minor issues on my end Greg was able to jump through some hoops for me and I was soon driving off the lot in a new car. I never felt any pressure from Greg it was like we were just walking around looking at cars. I will be back for my next car. Dana in finance and Eli were also helpful but Greg sealed the deal.

Orlando Customers

8 de mar. de 2016

We were looking for a vehicle that is difficult to find and we spoke with Charles Janosky in the Truck Dept. He found us the vehicle in less than a week and not only that, he found TWO vehicles. He contacted us immediately as we had to travel to the dealership from out of town, drove in and met with him and purchased both vehicles. Charles went above and beyond the call of duty and made our experience just wonderful. Charles is extremely dedicated to his customers and stayed with us throughout the entire process. We are so pleased and cannot wait to pick up our vehicles! I would highly recommend Charles for your car purchasing experience. This was our first experience with Spanos Motors and because of Charles we would recommend our friends to visit Spanos when they need a car or truck.

Craig

8 de mar. de 2016

Was contacted by a salesman that insisted on talking over me continously . He said that they don't negotiate, then after that he commented that if your good maybe you can get 250 - 500 off. I have no time to deal with salesman like this. Shame cause they have nice used inventory.

aselvage

7 de mar. de 2016

I have wanted a BMW for years, and I decided since my car was payed off to go for it. Steven Radican was awesome from start to finish. He was friendly, honest and very knowledgable. He helped me pick out the perfect car and he explained various details and features of the car to me, which was great! He also assured me that my concerns would be addressed. He definitley exemplified integrity.Brad White was also great! He was also very honest, friendly and knowledgable. He went out of his way to help me and assure my needs and concerns were meant. He was very professional. I would recommend Steve Radican and Brad White to anyone. The were both top knotch:)

MrsRawls

7 de mar. de 2016

After searching may of months for a care, I came across Spanos and I found the perfect care for the right price. The customer service is wonderful, I would recommend them to everyone.

Skippy320

7 de mar. de 2016

Charles in the truck department was absolutely wonderful in making my buying experience easy. He wasn't pushy and gave me the needed time and privacy in making my decision.

nick.222

7 de mar. de 2016

After contacting other area truck sales departments, I was pleasantly surprised by the friendly service and low-pressure atmosphere at Spanos. I highly recommend Charles to anyone that's in the market for a pre-owned truck.

Julia

7 de mar. de 2016

My husband and I have been working with Steve Knox he is truly a awesome and honset person. We haven't located our perfect car yet but he is working hard to help us out. If your looking for a car contact him before he retires this month because you will have such a good experience. Can't wait to finaly get my perfect bmw.

truchcar999

23 de feb. de 2016

Grate Salman to do business with . Helpful knowledgeable . Very easy to talk to you answered all my questions . He make sure that I was happy with the sale . Hoping to be able to do my car business with Charles Janosky the future .

Profesquire

20 de feb. de 2016

I just recently purchased from Spanos. I can really appreciate the way the sale went. There wasn't a lot of back and forth and waiting. I gave Charles my bottom line. He had Brad work on it, who by the way is awesome too. And he called when the numbers were worked out and we came in and signed. I couldnt get in that day because I was sick, ao Charles made sure the car was still there. He also checked on me while I was sick. Charles and Brad were very personable and I would return for my next car. Awesom People!!!

Ellen

17 de feb. de 2016

We worked with Dean there and he was awesome. No pressure just really helpful. Had bulb not working and had it fixed promptly and under warranty.

RK

14 de feb. de 2016

We contacted Spanos to process a refund on our GWC warranty when we sold the car. They ignored our many phone calls and even a registered letter notice. Its true once thex get your money they couldn't care less. I would recommend anyone to steer clear of them

Todd&Katie

12 de feb. de 2016

We purchased a Honda Odyssey in mid-October 2015. A sales staff member improperly secured the license plate which flew off on the highway (causing us to be pulled over by highway patrol 15 minutes after I left the dealership), After calling first thing the next morning and they were very apologetic about the license plate incident and offered to pay for the $1.50 part needed (We declined).The pictures online of the vehicle showed an extra middle seat which was one of the primary reasons for us to want the vehicle in the first place. We drove over 90 minutes from Jacksonville to view the vehicle only when we saw the van in person, it was not in the car. The body shop was closed and no one could find the seat that night. The sales staff of Charles and Eli assured us they would have the seat within the week. That if they couldn't find it in the body shop that one would be obtained for us. Brad White, the business manager who did the financing paperwork, even offered to meet us half way in St. Augustine to save us from driving all the way back down. Numerous phone calls and emails went nowhere as we had to always initiate the communication to get an update. This went own for nearly two months. Finally we were notified in mid-December 2015 that they had the seat. Brad then went out of his way to meet us in St. Augustine on his own time to deliver the seat promised to us by the sales staff. However the seat they obtained for us was jet black and the seats in the can we purchased are light grey.After a month of no communication from Spanos, we contacted them on January 18 when we happened to be in the area for a funeral. After arriving at the dealership, Eli apologized and blamed the delay on a change of staff in that area of the body shop. He said they would have the seat recovered and sent to us on January 21. On January 23 we received the seat in the mail. The seat we received now is dark grey in color and still doesn't match the light grey color of the current seats and van exterior.

Zbomboy

10 de feb. de 2016

Libby was great from the start, made the entire buying process very easy. The entire staff was friendly , would definitely recommend to anyone looking to buy a great pre owned car. Love my new car. Thanks Libby!

donj86

9 de feb. de 2016

Libby was great, assisting us through the entire process, even to walking us out to the car to be sure everything was exactly right. I can't see any reason not to buy our next car here as well.

Jo Ann Standiford

8 de feb. de 2016

Bought my wifes volvo from here six years ago alex and the team were great wife still has volvo so I went back to look at a mercedes was a little scared from the negative reviews I saw but saw alex again and his team went above and beyond to get me my car for a great price love this dealership

JoeJag2210

8 de feb. de 2016

I bought a beautiful 2003 Mercedes SLK230 Roadster from Spanos Motors three days ago. My salesperson Taylor Wendlocher was great. I had a couple of issues with the car and I spoke with Taylor about them. That same day Sales Manager Eli Von DeBaron call me. After I explained my problems to Eli, Eli had the Service Manager contact me. I have an appointment scheduled to bring the car in for them to straighten out the problem. This is obviously a dealership that not only has quality vehicles, but quality people. I will be highly recommending Spanos Motors to friends and family and to anyone that wants to buy a great vehicle at a fair price from a dealership that stands behind its cars. I live in Ocala FL where there is a car dealership on nearly every corner. I am so impressed with the service at Spanos Motors that the next vehicle I buy, I will drive the hour and forty minutes or so from Ocala to Spanos Motors to get it.

Beachlife1980

3 de feb. de 2016

If you go to the dealership, be sure to ask for Libby. She was professional, friendly and patient. I felt like she was on my side, helped me work a great deal and followed up with me even after I purchased the car. I have purchased a lot of cars and Libby was the best sales person I've ever worked with.The dealership has beautiful cars and manager Rick was a pleasure to deal with! Great deal on financing and overall a great experience.

Andy

3 de feb. de 2016

My wife and I purchased a 2007 Nissan 350 Z convertible with low miles. The car is in like new condition and runs perfect. Spanos has a big selection of low mileage, well maintained vehicles. The dealership is clean and the service staff is friendly and knowledgeable. I want to bring special attention to the fact that Eli went above and beyond after the sale to ensure that we were happy by performing some maintenance on our vehicle that he didn't have to do. I would recommend Spanos to anyone seeking a great car at a fair price.

Matt

3 de feb. de 2016

Steve in the service department took care of everything for me. Had my service work completed in a timely manner. Faster than expected. I highly recommend Spanos motors service department.

B-Radt2

2 de feb. de 2016

Libby at Spanos motors went WAY above and beyond to get me into my new Hummer..!! This is the second vehicle we have purchased in the last year at Spanos. The first is a Jaguar XKR, my wife loves...the second was the Hummer for me.Bith times the entire transaction was smooth and painless..!!!

CPMSMD

2 de feb. de 2016

There were a few issues with the vehicle we purchased when we went to pick it up, but all was rectified in the end. Our salesperson Charles was extremely helpful as were Trent and Brad in financing.

rickinmelbourne

2 de feb. de 2016

I traveled from Melbourne, FL to buy a Ford F-150 from Spanos in early January. They had the best condition, lowest mileage, best priced vehicles within a 250 mile radius of Melbourne. I was treated so well by Charles Janosky (sales person) and Brad White (Finance) that my wife and I returned 2 weeks later to buy a Land Rover LR2. Charles and Brad were very professional and the most trustworthy people I've ever dealt with at a dealership in my 30 years of car buying. I would highly recommend working with Charles and Brad and buying from Spanos to anyone looking to buy a quality used car.

Sonia Gonzalez

29 de ene. de 2016

My husband and I had a great experience at Spanos. Charles Janosky was extremely accommodating to us. He was friendly, knowledge and didn't pressure us, which is huge to us. We drove three hrs to get this vehicle and wold do it again. Eli the manager was very easy to deal with also. We also liked the professionalism from Brad White.Our over all experience was great! Thanks again !

Michael Alvarez

29 de ene. de 2016

Our sales man Charles Janosky was an absolute blessing to deal with. I have been looking for newer avalanche to replace my 2005. I was referred to Spanos by a friend. After locating the avalanche I contacted Charles. He was professional, knowledgeable and very patient. I told him I wasn't going to be able to make it from Tampa to Daytona until the end of the week. Charles agreed to hold the truck, for a whole week! When I finally was able to make it to Daytona, Charles greeted us for the same respect as he did on the phone. We want to thank the entire staff from the manage Eli,, our finance guy Mr. White and especially Charles. We will definitely return. Highly recommended Spanos!

Bill

27 de ene. de 2016

My wife and I went to Spanos Truck location and spoke with Charles Janosky. Charles was very informative and helpful. The truck was perfect and we bought it that day. Brad White did an great job with the financing.

longtobefree2

26 de ene. de 2016

I had deferred purchasing a Jaguar for 15 years until our kids got older. When I was finally ready, I searched online and found the perfect car - a 2010 Jaguar XK. I contacted Steve and told him I was coming on short notice - and he made sure to change his plans to be available. I appreciated his no-nonsense approach and experience to assure me it was time to realize this dream! I also worked with Brad White in the Finance department, and appreciated his efforts to find the best possible deal to help us drive away that beautiful car. Thanks Steve and Brad for your help and professionalism. I absolutely LOVE the car! Chris Long

Mbartell

25 de ene. de 2016

great car buying experience...the second we walked in we were greeted by a lady who made us feel welcome and answered all of our questions. Thanks to her we were able to purchase our car and feel very assured. Thanks so much Libby for making this possible!!

Juan

25 de ene. de 2016

I have been reviewing Spanos used car inventory for several months and at the end of last year I decided to visit them regarding the purchase of a Lexus RX300. First of all, before visiting in person I called to check whether the car was still available for sale since I appreciate it's difficult to maintain websites updated. I was fortunate that Ralph Jimenez answered the phone since he proved to be a very professional, customer-centic sales person. The car was still available and Ralph recomnded that I put a deposit on it so I could reserve it for 1-2 days, I did so and visited in person within such time. I was pleasantly surprised by the good condition of the Lexus RX300 and the number of past dealer records and carfax available for the car, which helped a great deal in the decision making process. I decided to make an offer and the process was fast and simple, we worked collaboratively to put all the data together to come up to a reasonable price that included several items that the dealer would take care of during preparation and prior to delivery. The delivery time was challenging since it was during the end of 2015 holiday week, Ralph did a great job at following up and assuring the vehicle would be delivered with all the items taken care of prior to my departure back to Missouri

Solaragirl

23 de ene. de 2016

We live in Ohio, but have vacationed in Daytona Beach. While there, we visited Spanos Motors. We were very impressed with their inventory - the cars all looked clean and were in beautiful condition. Since that time several years ago, my husband has regularly looked at their inventory online. Last year we found exactly what we were looking for! I called and spoke with Ralph Markus. We were uncomfortable buying a car "long distance", so we had many questions for Ralph. He was extremely patient with us and very helpful. Long story short - we agreed on a purchase price, I flew down, and Ralph (dressed professionally and in a clean, clearly marked "Spanos" car) picked me up at the airport to take me to the dealership. He even offered to take me to lunch, but I was anxious to get back on the road to Ohio. He had everything ready, took me on a test drive, had the few little things I questioned taken care of while I waited, and I was on my way home in my new (used, new to me) car within a few hours! Ralph even texted me to make sure I got home safely! It was so easy, we still browse their site regularly, and would feel very comfortable purchasing from them again when we need another vehicle. (We have actually contacted Ralph a few more times about other cars on the lot, and he always looks into our questions and gets back to us very quickly). I would feel comfortable referring any of my friends to this dealership, and to Ralph.

catg63

23 de ene. de 2016

My family and I love the Nissan Armada. Beautiful vehicle with low miles. Exactly what we needed at a price we could afford. I have never worked with a dealership that was so willing to work with the customer to ensure an excellent experience. We had a problem with the vehicle that was quickly resolved. Very professional, courteous and respectful of our time. Exceptional!

Guanacay

21 de ene. de 2016

A great experience - we drove multiple cars trying to find the right fit for us. They listened and found just what we were looking for. Without the "salesman" pressure!Fair price for great car. Went out of their way to have it ready for us.Would definitely recommend them and will buy next vehicle from them

Mock 3

19 de ene. de 2016

I am very impressed with there quality of vehicles ,professionalism and real people feelings ! Not to mention the warranty availability this is Number One in my book!!! Just get financed and you cannot find a better placed ......................

Messid4f

17 de ene. de 2016

Purchased a used motorcycle. The staff was very friendly and knowledgeable. I will send all my friends. Being open 7 days a week was really helpful.

Projpat16

16 de ene. de 2016

First time buying a truck, the staff was quick to help and attend to me without an appointment. The long, drawn out buying process was over hours before I expected. Such a great variety of trucks it was hard to choose. But I'd recommend Charles and Spanos to anyone.

Trishmarsee1

16 de ene. de 2016

I am driving my second Mercedes an E-350 and am trading it in soon and have been working with Ralph Marquez Jimenez. He's shown me inventory of Mercedes and is very knowledgeable with prices, miles and car facts. I trust Ralph M. Jimenez for his expertise and guidance with choosing my next Mercedes.

MBP63

16 de ene. de 2016

This was my first experience with Spanos. I was looking for a safe, starter car for my 16 year old daughter. I didn't want to spend too much on her first car. The team as Spanos did an awesome job. They found the perfect car for my daughter at a very reasonable price. The staff was tremendously helpful and accommodating. They did not try to up-sell me at all. I will definitely use Spanos in the future when I am looking for a car. I highly recommend Spanos!

Wilson Fmaily

16 de ene. de 2016

My wife and I just purchased a 2011 Volkswagen CC from Steve Ratican at Spanos Motors and could not be happier with the service and experience during the purchasing process of our beautiful new car! Both my wife and I highly recommend Spanos Motors and look forward to purchasing our futuer vehicles at Spanos Motors. Sean and Christine Wilson

Hannabr

16 de ene. de 2016

Great service from Ralph Jimenez! Ralph was very helpful when I was buying my car, and he's been great with the follow up. Only problem I had was with the service department, they took a little longer than agreed upon on delivering the car.

joedigioia

14 de ene. de 2016

Don't be fooled by the quality of cars that these folks claim to have! I have been shocked a how unresponsive they have been regarding my inability to register my car here in GA. I am one day away from the temporary tag running out and I cannot find anyone to assist me. I have called numerous times and no one has the decency to reply! This is SO typical of most car buying entities - once they have your money, you're nothing to them. Even when I was trying to contact them pre-sale via email, the salesman was somewhat unresponsive. The only person who seems to care about returning emails is the owner. #epicfail

My 1st beamer

12 de ene. de 2016

We purchased our BMW last Nov. and had a great experience with our sales advisor, Greg. With the vehicle being used, there were a few issues they agreed upon to fix. I was a little disappointed though that we couldn't get a loaner car. I know Steve Radican casually out side of the dealership and he really went out of his way to land a loaner car for me! He definitely went above and beyond, especially since he wasn't our sales advisor. He is very passionate about his job and Spanos Motors! Thanks again Steve!

Justin23

2 de ene. de 2016

I was very pleased with how professional everyone was and how dedicated they were to helping me find the perfect vehicle. All of their cars are extremely nice and clean and at a great price. Ralph was inviting and very friendly, and went above and beyond to assist my every need. I definitely would recommend that next time you are buying a car, to go down to Spanos motors and ask for Ralph.

Tom Roman

29 de dic. de 2015

Stephen Radican, had both cars ready for my test drive as soon as I arrived. He's extremely knowledgeable about his complete inventory wich Help me make my decision. This is a first class facility with a great inventory of both domestic and many fantastic imports, all in excellent condition. There are no clunkers at Spanos Imports. Thanks again for taking your time in helping me with my decision. Kind Regards, Tom Roman

Ann G

18 de dic. de 2015

First I would like to take the time out to thank all of amazing people it Spanos. My finance and I was out shopping for a car wasn't sure we would even qualifty we wanted a M35 Infiniti we walk in and there it was , we ask for a saleman and we met a amazing salesman.His name is Ralph Marquez not only was he nice and soft spoken he was extremely patient and understanding both he and the Finance guy Trent.We are extremely grateful and happy I highly recommend Spanos if you are looking to buy a great car with good mileage and well kept and great customer service.....

Joseph Rodrigues

17 de dic. de 2015

This 2008 Dodge Charger R/T with 21, 000 Miles, Outstanding Condition. Dean ( Sales) and Brad, Finance / Business Manager were outstanding in all aspects. They very knowledgeable and courteous with assisting my wife and I with purchasing our two vehicles , 2008 Dodge Charger and 2011 Mercedes-Benz. This dealership has been the best dealership I have ever dealt with during the past 52 years of purchasing vehicles and driving all across USA as I spent 30 years in the military and have been to all 50 states and have purchased vehicles at almost each of the 50 states . This is my dealership no matter where I may reside in the future. I am 1000 per cent satisfied with this dealership and the two individuals I mentioned above, Dean in sales and Brad in finance dept. Thanks guys !! You are the best !!! Joseph R from Deltona, FL

ArmyVet

18 de nov. de 2015

I have served in the military for 20+ and have purchased over 10+ cars for different states and overseas. On 10/17/2015 I cash purchased a 2013 Chrysler 300 from Spanos of Daytona. As of today I am not able to drive the car due to the fact my temporary license plate has expired. I have made over 10 calls to the dealership trying to get a plate before mine expired. I was told the person that handles the license plate is not in and she would call me back. That never happen. I finally spoke to her on Monday and she said I would get the plate yesterday. I called today and had to continously call back 5 times because for some unknow reason my call kept getting dropped. The lady was not in and I spoke to a sales manager name Eli that said I could drive the car for 48 hours with expired temp plate. That didn't even sound true and was verfied when I call the tax office. I can honestly say that this has been one of the worst customer service operations when it comes to a car dealership.

Bob

17 de nov. de 2015

This was our first experience buying a used car and Dean made it so easy. Dean is a man of his word and we would highly recommend him to our family and friends.

747flyboy

13 de nov. de 2015

Don't even think about using this dealer ! I tried for over 2 weeks to buy a car and could not get a response from them. Look somewhere else if you want good customer service. I have had over 50 cars in my career and this is the worst dealer I have worked with.

Kfgd9807

11 de nov. de 2015

We were interested in a used vehicle we saw on their internet site. We live an hour away so we called first to verify the vehicle was still available. We spoke to Jack who told us the vehicle was available. We asked what time they would be there to & told him we were headed there from our city. Got to the dealership and Jack informed us the vehicle was not there & had been given out as a loaner to someone who had a car in service. Wasted an hour trip with two children in tow. Jack should have been more professional and thoughtful when telling us the car was available especially knowing we were headed there. Guess he thought once he got us there he'd talk us into another car. No thanks. I prefer people who respect my time.

ChrisDiamond

10 de nov. de 2015

I wasnt looking for a car to purchase... let me just start by saying that... i had an A to B'er that would have prob lasted me another couple of years (ugly as it may have been). I had just moved to Florida and was kind of just muttering to myself that I was thinking about a car... a coworker who had purchased there told me about BMW's and Mercedes for WAY lower than i thought resonable... my first thought was this guy is full of it.. then he showed me the phone app with the cars and prices... my second thought is this is some obscure car scam full of bait and switchery... he says its 5 min away... lets go there. So we take a trip JUST TO SEE. I wanted the 750LI.. they had a 760LI for less than i thought i'd pay for the 50... so im like "what is wrong with these cars? Was someone murdered in them? Do they have engines? Why so cheap?" The salesman Dean had a really good sense of humor about it. He showed me a few options and somewhere around the fact that i could get a 760LI, an S550, or this E550 AMG for around the same price I was concerned about getting a lemon. All in all I picked up a basically BRAND NEW Mercedes E550 AMG with every option available a panoramic sunroof, which was the newest of the 3. Dean took the approach of explaining rather than pressuring.. i was a stockbroker.. trust me.. i know the difference. They got me financed (which with my black belt bad credit STILL baffles me), a bumper to bumper 2yr warranty, and an actual license plate ALL IN THE SAME NIGHT. I noticed a weird smell from the air conditioner a few days later took it in and they diagnosed and fixed the problem (which was some sort of gunk that builds up when the car has been sitting for too long). And they charged me NOTHING to do it. Long story short... because this is a long story. I have never had a Mercedes, or a BMW or anything like that. Never really was a car person. To own a fully loaded almost brand new one for less then my brother paid for his Camry is some sort of crazy. Personally i still think this has to be a front for a meth lab or something lol. I have seen bad reviews and I can understand that people experiance things differently, but I have had and currently still have NOTHING but positive things to say about the good people over at Spanos except "see you in 6 months".

Hector Hernandez

9 de nov. de 2015

my experience purchasing a motorcycle was excellent I want to thank Ryan for his patients and product knowledge also morrow for helping me with my financing and making sure that my motorcycle left the dealership in safe riding condition they took care of business dear I would definitely prefer my friends and will purchase another bike. Needed thank you guys

James K. Berard

7 de nov. de 2015

Was treated with respect and honesty from the very beginning. Everyone i dealt with, whether it was by phone, email, and in person was friendly and forthcoming. Paperwork didnt take too long, and when i took delivery, the car had been properly cleaned inside and out. Would buy from Spanos again

Richard L. Melton

7 de nov. de 2015

Spanos was great to deal with. Spent time with me showing the features of my new car. Listened to what I wanted/needed. all in all a very smooth car buying experience. Brad in the finance department was excellent also. I would highly recommend Spanos. It was worth the drive for us to go there.

Mercedes

4 de nov. de 2015

This was the worse car buying experience I have every been involved with. After being approved for a car in September 2015, it took me two months before I took ownership. Thier customer service was below standards and the sales manager and sales representative never took responsibility of the issues. I will never do business with this dealership again. Buyers please beware and shop around. There were two individuals that I respected the Administrator Rose and the finance manager Brad. The others were the worse. If they offer you a warranty make sure you get in writing and a copy which I did. Just be very careful! The cars look good but the service of the dealership is not worth it.

Brian Leitten

4 de nov. de 2015

Our family has purchased two cars from Spanos and we couldn't be happier. Their goal is to deliver a used vehicle that is as close to showroom as possible. And they do! They put an amazing amount of work into getting each car they sell into 5-star condition. If everything isn't perfect when you take delivery, they make every effort to rectify it. Stephen Radican is a gear head who won't sell you a car he wouldn't buy himself. He knows his stuff on the technical side and goes the extra mile to make sure that all the details are taken care of. We will buy our next car(s) from Stephen! Service is in the process of being revamped to handle the Blume of cars they are selling. Bear with them. They will get service right. Be patient and Spanos will take care of you.

D.E.Hink

29 de oct. de 2015

Purchased a used BMW Z4 from Spano's motors. Our salesman was most helpful in helping to select car that was best suited for the type of driving we would be doing. Steve Radican was our salesman and Brad White was business manager and helped set up best extended warranty for us. Steve made sure that the items we wanted repaired before our purchase were done and done correctly. Car looked like new when we drove off the lot.

Michaelniwot

27 de oct. de 2015

On the strength of this dealership's promises at the time of purchase, I gave a good review. However, they have failed to follow through on their promise and I feel sufficiently aggrieved to rewrite my original review. After discovering that a part was not working on the car, the dealership informed me that the part had been ordered and would be sent to me for local installation once it arrived. That was the last I heard until I called several weeks later to enquire. My calls were never returned. In the end I asked to speak to someone in authority to whom I explained the situation. He said that to his knowledge no part had been ordered but he would check and get back to me that day. He never did nor did he respond to my two subsequent emails. In the end I contacted the sales person who undertook to check it out. At the time of writing I am still waiting for the courtesy of a report.

JoseBenz

25 de oct. de 2015

I'd like to thank Spanos and Roberto for an easy transaction. We were especially pleased with the condition of the vehicle when it was delivered. All items discussed were accomplished!We drove the C 300 over 800 miles back to Virginia and it performed flawlessly.Thanks to all!

MimaatRitzCarlton

21 de oct. de 2015

Quality, low-mileage vehicles...Spanos Motors put luxury within my reach with this select pre-owned vehicle. They took care of finding the hidden gems; all I had to do was choose one! My sales advisor ( Ralph Jimenez) is a true gentleman...changed my whole perception of what a "used car salesman" could be.

Service

19 de oct. de 2015

I call it a great day because when you get MORE then what you expect that makes for a great day. Thecar was all that it was pictured as and more. The little things that needed attention are ALL being takencare of and even other little things that Steve Radican noticed that I didn't were addressed and beingtaken care of as well. Because Steve wanted to make it all right, and because it was going to take longer and so we would not have to make another trip, arrangements are being made to deliver our2006 Audi A4 right to our door step which is over 50 miles away. Now that is REAL Service..tks STEVE.

bmw328i

11 de oct. de 2015

Spanos was patient with us especially in the amountof times we kept returning to the showroom looking for the perfect car. Never did they push or harass us into buying anything we were not interested, I would recommend this dealership to anyone as I am already.

1972

4 de oct. de 2015

Went with low possability of getting what I wanted, Steve made it happened and left with an awsome and rare 2011 BMW 335is Thanks Steve for the attention and diligence for which you handled my purchase and also your finance Deparment for easy and quick paperwork again thanks to all at Spanos.

knhoward

2 de oct. de 2015

Do your research first. Horrible experience. Do not sign any paperwork unless you are certain you want to buy the vehicle!!! You have been warned.

WANelson

2 de oct. de 2015

A mistake was made calculating the taxes and tag fees requiring me to use out of pocket monies to do so and we were promised a second working key fob. Initially due to personnel changes I was unable to contact someone to work this issue. I have since received a phone call for Eli with Spanos, very helpful and we are now working this issue with the taxes and the key fob. On occasion there are mistakes made with anything, business not being an exception, I believe this was an honest mistake that happened during personnel turnover and Eli and Spanos are now in good faith addressing these issues. We were happy when we left the dealership and we are happy again that this is being addressed. Thank you Eli and Spanos.

trevorbaseball2017

30 de sep. de 2015

Pleasurable experience that we knew we would get with such a highly regarded outfit. Stayed true to all commitments made which is rare in this business.

Andrew Washak

28 de sep. de 2015

I've bought multiple bikes before (used and new) and this was by far the easiest and most enjoyable buying experience I've been through. I called them up looking for a bike and they mentioned a like new Triumph Daytona 675 they had just got in. I did my research on the bike and decided to make the trip down there. Like they mentioned, the bike was literally flawless. Real honest group of guys working here, not pushy like a lot of salesmen. I would recommend any of my friends or family to go through them.

2007toyota

26 de sep. de 2015

Buyer beware! They don't return your calls, emails or text. I find that extremely rude. How they stay in business is beyond me. They only thing I lost was my time, which they will get no more of. Stay away from this place, you will get burnt!

Vickie

24 de sep. de 2015

I love my used catillac CTS! It had very low mileage and was in excellent condition! The salesman, Dean, was super!

Road Rollers

24 de sep. de 2015

We first saw the bike on-line and decided we needed to check into the purchase of it-- it looked to good to be true. We spoke with our sales person the next day and he overnighted the paperwork to us. A Few days later, we flew to Daytona to pick it up and Wow! what a bike...it was much better in person. They had everything ready for us, made sure we were comfortable with our purchase, and gave us some information on restaurants and scenic roads to try for our long ride back to Texas. They were very nice and personable and we had a very positive buying experience.

Michael Southwell

23 de sep. de 2015

My experience with this dealer, the sales person I dealt with was Patricia Poons, was a good one. I purchased the car without seeing it and then exported it from the USA. During the whole transaction I felt that the communication and sales support were good. The car duly arrived and was everything I had anticipated and Spanos said it was. The one small part which was not working I was informed about, and Spanos ordered a replacement for and committed to ship it to me and cover the installation cost. Very fair and professional.

rdarling3599

22 de sep. de 2015

Terrible experience of lies and lack of response. They advertised green diesel Excursion briefly end July. I corresponded with Jason their truck sales mgr at that time that truck not ready for sale and said he would get back to me Aug 14 once vehicle out of their reconditioning dept (needed some repaint). That never happened. I called back end Aug as truck was now on their site. Spoke with Kelley who put me in touch with Calvin and I asked him to inquire about vehicle operating condition and any rust since it was a northern one. He said he would get back to me a few days later Aug 31. That never happened. I call in again on Sept 4 and speak to Steve who said he would do what Calvin never did. That never happened. A couple weeks later I get a call from Jason who said he didn't know I was interested and quotes me a price of $12650 plus $600 in dealer prep fee and I declined saying he had told me back in July he thought he could sell it to me for around $12000 and there isn't any way I am going to pay a $600 prep fee on a.used car from an independent dealership. I get a call from Rick their overall sales mgr on 9-15 and he asks me what I want and I advised him going through everything again that I am looking for what Jason advised of an off the lot price of $12500 ($12200 purchase price plus a more reasonable $300 dealer prep fee) as this was reasonable. What a surprise no response from Rick since 9-15 and its now 7 days later.I am amazed at how poorly a potential customer has been treated with delays and lies - you would think that they don't want new customers and forgot the Golden Rule.Very disappointed and still my wife and 6 children need a diesel Excursion.

HelenNelson

20 de sep. de 2015

I was assigned a sales representative, Patricia Poons, who was courteous, demonstrated knowledge of the existing inventory, and patiently showed me autos within my prescribed limits. She showed interest in helping me make the best choice that fit my needs. Because of Patricia's knowledge and demeanor, I was able to purchase the ideal car for me.

Bikedude

18 de sep. de 2015

I bought a car from Spanos Motors. The sales person was helpful and knowledgeable. He helped me learn how to use the I drive on my BMW M3 and now I feel very comfortable and happy with my car. Highly recommend Spanos Motors.

Mlee1

17 de sep. de 2015

Its a shame that such a dishonest and unprofessional business like Spanos was able to stay in business for almost 20 years. I purchased a 2007 range rover about two months ago under the agreement that Spanos will take care of minor issues with the vehicle in a TIMELY manner (tires, paint touch ups, ordering owners manual). Straight to the point, I still have not received my owners manual after I had to leave my car in the shop over 3 weeks since the initial purchase. After 3 weeks, they said everything was fixed, and then I almost got in an accident on the way back from the shop because of faulty service done by Spanos. I requested written itemized maintenance record, but they refuse to provide, although I am sure they are required to provide such documents. Moreover, employees at service department would constantly lie to the customers to keep them away from bringing up more issues. For example, Steve (Service Manager) emailed me about a month ago that the owners manual has been ordered, but I still havent received yet. Although his title says Service Manager, he has no competence in what hes doing or accountability/honesty as well as authority. He had to get an approval from the general manager to put gas in a loaner car This company must have some internal trust issues They would not respond to your email unless you submit a negative review or bring up potential litigation. This company has no internal communication whatsoever, as every single person I talk to would come up with different excuses rather than actually fixing the issues. Please make a wise decision by saving some extra cash to hire an attorney, since you wont be able to reasonably communicate with these people.

Bikedude

16 de sep. de 2015

I recently bought a beautiful motorcycle from Spanos Cycles. Ryan and Mauro went out of their way to accommodate me. I was an out of state buyer. They took the time to answer all my questions and send additional pictures. They also assisted in shipping the bike to me. The bike arrived in prestine condition. The pictures on the website depicted exactly what I received, a clean low mileage motorcycle. I will be sure to spread the word. Thanks again guys!

BMWNUT

15 de sep. de 2015

I found the exact vehicle is been looking for at Spanos. It was a 2009 BMW 335 with 40k miles. The car was super clean and it was a great price. My sales person was very knowledgable and I never felt pressured. I would definitely recommend Spanos.

Vickie123

13 de sep. de 2015

My salesman, Dean Shaw, was very knowledgeable and personable. He made sure that I knew everything about the 2005 Cadillac I bought. He made sure that it was ready for me when I came to pick it up and spent extra time with me to make sure all my questions were answered. He made the whole process painless. I highly recommend this dealership. The minute you walk in you can tell they deal in only the best used luxury and sports cars.

Mr.Hernandez

10 de sep. de 2015

had a great experience first time buying a car here definitely coming back to spanos motors also would like to thank you Calvin for everything for your great customer service.. if you ever go i would recommend you to ask for him .. he helps alot ...

Guynumber1

3 de sep. de 2015

My transaction was smooth and easy in and out never a doubt go see Kevin H laid back honest guy everyone in there was super nice. #spano's #salute

Alan_CCW

3 de sep. de 2015

Great staff. Ralph is very personable and not pushy at all! Torrence is one cool guy (despite being from Wisconsin LOL) Rick's management style is very respectable. I look forward to continuing a business relationship with Spanos for many years to come! - Alan Williams

mbicki

31 de ago. de 2015

I was looking for a used Audi that was a good price. Ralph and Torrence were great to deal with and made the process so easy.

Michelle&Shaniece

31 de ago. de 2015

Buying a used car is a gamble so I already knew to buy the gap ins. & extended warranted (thank goodness cause the AC went out in less than 30 days). After looking at a list of the cars we researched before we got there, we ended up with a fully loaded 2010 Nissan. We waited for almost 2 hrs. to do the financing - this went smooth. However it took them almost 2 wks. to get the car ready and still it was not totally ready by the time I picked it up! Service department practices are questionable as well!! All the calls are screen by the front desk. You leave a message it goes into a black hole! Never once did I receive a call back from anyone I dealt with at the dealer. No response to emails either! Im sure they are really busy because they have some great cars on the lot that almost sell themselves! However Customer service is a MUST! Unfortunately, the only time youll get it, is the first time you walk through the doors. Once you buy the car, theyll write you off!

Dan&jess

30 de ago. de 2015

We were looking for a SUV for our family and couldn't find anything at the dealerships we had been to. That was until we got into contact with Zack Delzotti at Spanos. We gave him our list of wants, and to our surprise he contacted us back in a few days with good news. When we arrived at the dealership to check the vehicle, our expectations were surpassed. We were in the market for toyota SUV and what he found us a a mint Lexus gx470, low miles and still in our price range. From there we delt with our salesman Ralf Jimenez who made the purchase seem more like a friend helping you instead of a sales deal. We never felt any pressure, just all the info we needed to close the deal. From there in finance, we delt with Torrence Snow who we probably spent as much time joking around and enjoying the process about as much as you can signing for buying a car. looking back I hope others can have the same great experience we had. Thank you Spanos, you guys really improve car buying...we love our Lexus.

GPAUL

30 de ago. de 2015

I just purchased a used Truck from Spanos Motors. John Camp was the salesman and it was a pleasure dealing with him. He was low key, but very helpful. We had driven down from Jacksonville and after deciding we wanted to buy with a trade and not have to return, John made it happen.It was early evening, but John got the paperwork together. We met with Torrance Snow to finalize all the paperwork. Torrance stayed late missing some of his wife's birthday party. I will definitely buy from them again.Thanks you John and Torrance, Paul

USMC2000

29 de ago. de 2015

My wife and I stopped by to visit the dealership and to inquire concerning a BMW Z-4. We were cordially met by Ralph Jimenez who was very personable. After we had a brief discussion with the sales person, he took us out onto the lot and in the warehouse to look for our car. We ultimately found the BMW Z4 that we wanted. Within an hour the deal was complete and we were driving back home with the new car. Very Pleasurable time at the dealership

blank1

25 de ago. de 2015

It would take far too long to type out all of the details regarding my buying experience. The bottom line is that my wife and I were both ignored on several occasions, I have never had to work so hard to get someone to take my money. We would call or text with a question and it would take hours or even days to get just one response. The only way to get Mr. Greer to respond at times was to try to deal with another sales person. Towards to the end of the final deal we made, we were told by Mr. Greer that we were basically wrong in all the things we have said and we were the reason that it took weeks to complete our deal as he took zero responsibility for ignoring us on several occasions. Friday August 14th I sent him a text message checking on parts I was promised for my purchased vehicle, (Of which I was not even told would be needed for the vehicle ahead of time). Three days later on August 17th, he had not responded, I sent him another text and he finally responded asking when would I like to schedule an appointment. I told him "Probably next Sunday. Are all the parts in?" Even to this very moment I have sent him four unanswered text messages dating back to Wednesday the 19th in regards to parts that I was promised, asking about the parts and asking if they could possibly be mailed to me AND I WILL PAY FOR THE SHIPPING, since it was obvious that he had completed his sale, he was done with us. It is now Tuesday August 25th and I have no response from him and I have cosmetic problems with my vehicle I am now going to have to pay for out of my own pocket even though I was promised and it was put it writing that I would receive them shortly. I planned on letting it all go with the mind set of what is done is done. But after being ignored regarding the parts, I could not let it go. This is not nearly half of my complaints regarding this person. I realize this is just one person and I am sure the dealership does not condone anything I just mentioned. However this one person is a direct reflection on the dealership I carefully chose to give my business to for the first and last time and it has been a terrible experience and I am extremely disappointed.

Bryan F.

25 de ago. de 2015

Spent a Saturday on the phone with Steve Knox. Steve was very knowledgeable on the BMW 335i convertible that we were looking for and took the time to answer all my questions. My wife and I decided to make the 2 1/2 hour trip down on Sunday to be the first in line when they opened. Steve Knox wasn't working but had referred us to Steve Radican. Steve was great to work with! Very easy going, no pressure experience. What a beautiful car! The photos online did not do it justice. Only reason for 4 stars out of 5 is the fact that on the test drive a check engine light came on and we were unable to feel what the car would really be like to drive. Of course this was concerning to us thinking about purchasing a car with "a problem". Steve (also a BMW owner) apologized and told us that the car had not yet been fully serviced by their service department since they had only had it 3 days. He explained what the indicator meant, assured us that it was minor and would be completely fixed prior to us taking delivery. Speaking of delivery, Steve arranged for free delivery of our vehicle to our home since we lived so far away. While waiting for the paperwork to get processed, Steve was going over the car functions with me and showed me some easy maintenance things I can do myself and other recommendations to keep down the costs and avoid pitfalls some BMW owners make. While looking in the showroom, I found another BMW 335i and pointed it out to Steve who promptly took me on a test drive I'll never forget!!! Man what a car!! Torrance Snow was great to work with in Finance. We financed through USAA and it was easy. Torrance took the time to go over everything with us and did not just "push us out the door". Overall a great experience buying the car and can't wait for the delivery of it to start having fun. A special shout out to Rose the receptionist who is so pleasant to talk to. A Georgia peach in a Florida town. :-)

Eric

24 de ago. de 2015

The original agent we had decided that he was leaving. Dean Shaw stepped up and though it took a bit of time got everything sorted and completed. The Finance officer Jason was abundantly helpful and assisted in every particular. Dean made sure that we got the best Maintenance coverage. We were very pleased with the way we were treated.

dajustinator

24 de ago. de 2015

I got the oppurtunity to work with Ralph and he more than took care of me. Seeing as how i couldnt finance with the bank because I didnt have any credit ralph worked with me and got me a great deal and heped me get approved. He was respectful and he didnt just care about selling a car he cared about me as a person. The vehicle still needs some work and touch ups but ralph has been busting his butt to make sure I get the car detailed and to meet my approval despite him being very busy. I sell cars at another dealership and I strive to be as succesful as ralph. He wasnt pushy or mean he was what all car salesman should try to present themselves as. It was a great experience and I cant wait to buy my next vehicle with him.

brandy12345

24 de ago. de 2015

I went to look at a used Mercedes a couple of days ago but at the time they didn't have the model I was looking for. I spoke to a salesman by the name of Stephan Radican and what a great guy. He was so knowledgeable about Mercedes and BMW as well. I can't wait to hear back from Stephan when the right car comes in. Great Job!

The Nelsons

23 de ago. de 2015

Awesome find. USAA certified. Traveled 300 miles. Got our truck. Calvin came in on his day off!! Will be back again!! Thank you for an awesome deal!!

Jwalk1

19 de ago. de 2015

I was in a couple of weeks ago and spoke to John Camp. Being a woman each time I look for a car I feel like the sales people don't take me serious . But Mr Camp was so professional and made me feel that I could trust him. Even though I didn't buy at the time, I will recommend him to all my girlfriends and my neighbors.

Cumminzzz

18 de ago. de 2015

I walked into Spanos Motors to buy a vehicle myself for the first time. After finding the truck I wanted online I made the hour trip and it was the best decision ever. When I entered the lot I was pleased with the selection and how I was treated by the saleman Charles. He allowed me to take my time inspecting the truck and never rushed me once. I was impressed Charles was only a salesman and not a manager the way he walked me through the car buying process was very professional. I would not hesitate to recommend this dealership to a friend or family member. THANK YOU SPANOS MOTORS!

JBickmeyer

18 de ago. de 2015

I searched on line for a pre-owned vehicle. Spano's Motors had a nice selection, in my price range. We liked what we saw, bought our car the next day. Customer service was great. Can't complain. A man named Charles Janosky helped me out, he was very professional and very friendly. I enjoyed buying a car and he made it easy. Thanks for all your help!

2007bmw

18 de ago. de 2015

I purchased a 2007 BMW from Spanos Motors and during the test drive the rear shade broke and Spanos agreed to make the repairs. I scheduled a date and they fixed the shade. About a month or so later the shade would not go down. I called Spanos and spoke with Steve in Service and he told me to bring it back in and they immediately fixed the problem. Thanks Steve and Spanos Repair Service. I also want to say thanks to Sales for a beautiful car and a great experience.

MPoulter

17 de ago. de 2015

My shopping experience at Spano's honestly couldn't have been better. After contacting Greg by phone, I informed him that I needed to find a car quickly, despite my limited budget and credit history. He assured me that they would be find something that would work well for me, and he was absolutely right!Their inventory is excellent, beautiful well maintained cars, with low mileage. As a consumer, it's plain to see that they're very selective and each one of their cars is thoroughly inspected.Not once did I feel crowded or pressured by any of their staff. The customer service, knowledge, and honest approach made for an impeccable experience. I will certainly return to their dealership when it's time for another car, and highly recommend them to friends and family as the first place to shop.Honestly, an outstanding dealership with an outstanding staff.

Helly

16 de ago. de 2015

This is an outstanding dealership. They really care about their customer's satisfaction. My son and I have purchased 4 vehicles from them in the past 7 years. Dean Shaw was my salesman. He made sure everything was in working order, and he went out of his way to obtain the car manuals for my Jaguar Model and year. The service dept. was great. I needed what I thought was a minor repair. They took care of this, and another problem found in the process. I highly recommend this dealership, and their personnel. My son also has high praise for Steven Knox.

Francesca & Cappy

15 de ago. de 2015

Our salesman Steve Radican is a great guy and salesman. No pressure to do anything and we were so pleased to find the car we were looking for. Torrence Snow handle the financial side of this transaction, he also knows his stuff, and is quick with a smile. When we are in need of another vehicle, we will definitely be returning to Spanos Motors. Great job guys !

Alfie007

15 de ago. de 2015

I've talked with John Camp 2 times , felt comfortable and now ready to buy. No pressure just professional salesman ship. John showed me many vehicle's and made me feel comfortable in making the right choice. I wank to say thank you John.

patrandy1334

14 de ago. de 2015

Thank you for making our experience a pleasant one. Dean n Torrance were very accommodating and I would recommend this dealership to all my family n friends. They stayed way after hours to sell my son his evo.

YourAgent

13 de ago. de 2015

I purchased a 2007 Mercedes Benz. I had many questions and was indecisive, Ralph Jimenez was very patient with me. I made a couple of visits to the dealership and Ralph remained very helpful. His gentle demeanor made me very comfortable and confident that I was making the right decision. Kudos to Spano's for having such a great staff.

Marchetti2015

12 de ago. de 2015

Never call back and are horrible to work with. We purchased a car from them and had troubles from day one (3 fuel pumps in 3 months, before they finally had to give us another car bc the lemon they originally sold us kept breaking down. Thankfully we had the warranty so they had to keep paying to fix it). When we purchased we bought the Reliable Protection Plan. Well now we have sold the car and are to receive a reimbursement for the miles we didn't use. Called Spanos got the form from them to complete and sent it back with the requested paperwork and was told in 3 weeks we would have our reimbursement. Well its been 5 weeks and Reliable Protection says Spanos hasn't even submitted the paperwork!!! These people are crooks! We have been told 3 weeks, then we were told no 5 weeks because they only write checks once a month, and we missed it last month. Then today they tell us 8 weeks. Plus you call and it's always "someone will call you back in 30 mins". HA that's a joke. No one has ever actually returned a call from Spanos since. I always have to be the one to call them back.

Princess

12 de ago. de 2015

This was My first car I have purchased in my life and was unsure on what to do Stephen Radican made buying fun and easy I was there with my uncle and Stephen let us take a test drive with no pressure of the salesman going with us. He showed me everything on the car and was very honest on telling me about the car. Stephen made the entire sale to the delivery easy and now the next time I will want that same type of experience in buying my next car in the future, I purchased a used 2007 Saab 9-3 convertible and I love it, Stephen and Torrence Snow was very professional which made this awesome!!!

Melissa

11 de ago. de 2015

Purchase a 2007 BMW 328i on July 18th was told it needed items done and they would take care of it and deliver the car to me between July 21-23. On July 21, my car did not arrive, nor had I received a phone call regarding the status. I called on July 22 and was told the new radio head had arrived (mind you, when I bought the car on July 18, I was told the radio head was there already), was being installed and my vehicle was on schedule for delivery on July 23. On July 23, I called to check on the status of my vehicle and was told the radio head was not there and that they were at the mercy of BMW to get the radio head there an installed, but it should be done that day. I was told my vehicle would be delivered on July 25 in the morning. On July 25 I called and was told my vehicle did not pass inspection because of some major scratches on the front and back bumpers, but that they are going to take care of them and paint the bumpers so car will look brand new when I receive it. I was told then my car would be delivered on July 27. On July 27 I spoke with Spanos and was told my vehicle was on a truck for delivery. As July 27 went on and i received no call regarding delivery I called Spanos back and was told my vehicle was not on a truck to be delivered, but it would be picked up the next day and delivered to me. On July 28 I called to check the status and was told my vehicle was picked up and on its way to me. I got the carriers information to call to confirm and schedule delivery. The driver advised me he had my vehicle, but that he was soaked from the rain, therefore was not delivering my vehicle to me because he didn't want to get sick and that Spanos was only paying him $100. I spoke again to Spanos that this was unacceptable and advised that my vehicle needed to be there by 6:45 the morning of July 29, that I would refuse delivery of the car. The driver showed up at 6:45 with my vehicle and advised me that there was a $100 COD for delivery. I flipped out as I was told this was taken care of by Spanos. If I was going to be charged for the delivery, I would have driven to Daytona days ago and picked the vehicle up myself. The driver finally left the vehicle. I inspected it and noticed the radio head had not been replaced, my tire pressure light was on and there was a chip in my windshield. I contacted Spanos immediately and was told these items would be taken car of A.S.A.P. that the radio head was there and to schedule a service appointment. I spoke with Lisa in service and she advised the radio head was NOT there and that once it was received she would call me to schedule service. Today is now August 11 and I have not received any communication from anyone at Spanos to get these issued rectified.

RB

10 de ago. de 2015

Have been looking for a Volkswagen EOS for several months. Saw the EOS on Spanos Motors website. Stopped by the dealership and Patricia Poons showed me the car. Since I have been buying Volkswagens for many years I loved the car. Patricia showed me the features of the car and had the car detailed for me. Filled out application and Torrance Snow found me the best rate. What a great car experience ! I would recommend Patricia & Torrance to anyone interested in buying a car. Thanks!

katherinehirst

10 de ago. de 2015

Great car buying experience no hassle Dean Shaw helped us to get the best car for the best deal. We will be back to buy our next car with Spanos. A big thanks Dean.

Brooketheboss

9 de ago. de 2015

Charles was the most understanding and kindest person when it came to working with me on a car . He was not pushy and not aggressive like most sales. He was genuine in nature and very compassionate about his position. I am very happy with my choice and I would most definitely recommend this gentlemen if anyone is interested in purchasing a vehicle. Thanks Charles for all your support and time you have for my family . God bless you !

den1558

9 de ago. de 2015

Helped us out and got us a good deal, hopefully he can it again. I'm coming back to him. He is very easy going. -Dennis Powell

Bmw

6 de ago. de 2015

Low class cheats. The kind of dealer that cheaps out of everything till you give up. Example. Floor mats in trunk are cheap aftermarket that do not even fit car. Never received promised extra key and manual. Told you are getting run flat replacement tires only to arrive and some no name crap regular tires on car. Numerous issues with car that took 7 weeks to repair. Gave up and had my local BMW dealer fix. No loaner cars available. If you want a trust worthy dealer that sells honest good cars, this is not your place. Trying to be a high class import, just another cheap and steal dealer. Buyer Beware!!!!!UPDATEAfter my negative review Matt from marketing called. After explaining the problem he stated that these things were promised so they need to uphold their end of the bargain. I had hope they would be decent about thinks. I have NOT recieved a single item we talked about. This is really a dirt bag dealer. I'm sure they have a few good cars but it truly is not worth the risk of buying here. They have lied, not followed up with their promised service and the items they have completed are done so poorly I have had the local BMW dealer reservice. DO NOT BUY HERE!!!. Go to a reputable dealer.

communicationbreakdown

5 de ago. de 2015

Saw a 2004 Chrysler Pacifica on their website and was very interested. Set up an appointment via their online chat setup after the lady online confirmed the vehicle was still available. Drove an hour to the dealership from Orlando, only to find out the guy they set up my appointment with wasn't even working that day. Fortunately, as we wandered the lot looking for the mysteriously absent Pacifica with no assistance, Kevin found us and asked if we needed help. While visibly disappointed we weren't there to drop 30 or 40,000, he still went very much out of his way to help us, and he was the only saving grace to our experience at Spanos. He took us down the street to their Service Center, where we finally found the Pacifica -- missing a door panel and two windows, and with leather seats that looked like they'd been around since the 80s. The pictures on their website made the Pacifica look excellent and ready to roll, and made no mention of being serviced or unfit to be sold yet. He stated it wouldn't be ready for another week and a half or so, and offered to help us find anything else in the right price range. He showed us a couple Jetta models, which were very nice, but explained that there weren't many options in the range we were looking for. He took our info and said he'd call us when the Pacifica is actually ready to sell.I wasted half a tank of gas and three hours of my time for an appointment with a guy who wasn't scheduled to show me a vehicle that wasn't for sale yet. Thank you, Kevin, for being a shining moment, because otherwise this would be a one star wonder.

martyde

2 de ago. de 2015

Just purchased a 2009 BMW R1200RT from this dealer. Very engaging and thorough. The experience was as good as it could be. I am sure they will succeed in this market. Mr. Mauro Messina was most helpful, not pushy, and over all quite knowledgeable of his products.Could not be more please with the transaction and would most definitely recommend to anyone willing to take the drive to Daytona to do business with them. As for myself, we traveled from Winter Haven to see the bike and did the deal on the spot. They even directed us to a bike apparel shop so I could pick up a rain outfit as it was raining cats & dogs that day. What a great way to get used to a new machine!Thanks to all at the store, you were great.Marty de Alminana

RancidThree

1 de ago. de 2015

All about customer service and getting you in the vehicle you want. I will be sending my friends and family here. Thanks to them I got the vehicle I wanted at a price I was able to afford.

ShawnUF82

31 de jul. de 2015

Calvin with Spanos Motors helped make my recent truck purchase a breeze. Calvin and the staff went above and beyond and exceeded my expectations throughout the entire transaction. They listened to all my needs and requests and got me into the perfect vehicle. This was our second vehicle purchase from Calvin and I would recommend him and Spanos Motors to everyone. Thanks a bunch

Bmw

30 de jul. de 2015

I bought a used car with just a few minor issues, my salesperson Dean directed me to Steve in the service department, he listened to my concerns and complaining, he made me feel welcome and reassured me , he addressed everything I asked, and called me before the time he promised that he would, and my car is wonderful, Thank You Spanos, but a special thank you to Steve and Dean you two are a great team!

Hans

30 de jul. de 2015

I just moved to the area and saw your place, I stopped in and met Steve, and inquired about some service, he was very friendly and knowledgable, was able to get me right in, I was completely blown away by the quality of service I received and I will tell everyone about Spanos, You guys blow the dealerships out of the water. Thank you

Cd

30 de jul. de 2015

I came in to get my car repaired. I appreciate the care I was given today. Car was ready when they said it would be and man am I relieved to have it running right again!

JimmyTwoTimes

29 de jul. de 2015

Found the used car we ended up purchasing listed through cars.com. Arrived at Spanos, nice atmosphere greeted by friendly sales reps. No high pressure sales, worked with Ralph Jimenez, very professional salesman took care of our needs, had car ready on time and had all small items we identified with the used vehicle fixed before we arrived to pick it up. All in all a pleasant experience I would recommend Ralph Jimenez for all of your sales needs.

Angelkisser1010

29 de jul. de 2015

Upon calling your service department I was first directed to Steve! He was not helpful at all! Always very rude when we spoke and then it became the trouble of no returned call. I finally got through one day and spoke to Lisa! She is absolutely amazing always returned my calls, did the best she could helping me through the process of my vehicle being worked on. I finally was able to get an appointment and upon bringing my car in both Steve and Lisa were there. I was of course being helped my Lisa when out of no where Steve was very rude to her. We finished up and my car was pushed through. If it were not for Lisa's professionalism and kindness I would have taken my business elsewhere.

libertylawnandpest

28 de jul. de 2015

John and jayson were wonderful. I would highly recommend them to anyone looking for a vehicle. Lisa in the maintenance side is also wonderful. Very sweet

pete

28 de jul. de 2015

Spanos Service Dept can be describe in one word Outstanding. Thank you Lisa for treating me as a first class customer Addionally Kevin Hogarth sales Dept exceptional gentleman definitely will be looking forward to purchasing any future vehicles from Kevin

ALEXIS

27 de jul. de 2015

Patricia went above and beyond to help me with my first car buying experience. She really cared and that showed. Joe and Torrence were also great helping me with my finance questions and paperwork. Patricia and Joe even stayed late to accommodate my work schedule. Great experience, upfront and honest dealership! Thank you!

N. Cullen

27 de jul. de 2015

Spanos staff really made my first time at a dealership worth while. Charles took great care of me! I would recommend them to anyone! I see myself going through them for all my car needs!

ClassicJag

27 de jul. de 2015

I have purchased many vehicles and my experience with with this company was exceptional. As with any company, it starts and ends with the professionalism and knowledge of the employees. Dean Shaw was my sales person. He was extremely knowledgeable on the vehicles and very keen on picking up what my needs and wants were. He was not pushy and did not try to just "sell" me a car. He went well above and beyond the standards to make sure I got what i wanted and was happy with it. From the moment I walked in the door, the rest of the staff was all very professional and very friendly. *Since my purchase, i did have a check engine light go on. Something you cannot foresee, but all it took was one call to Dean and they scheduled me to come in to the service dept to take care of it with no hassle. Overall, i would recommend this dealership and Dean Shaw to anyone out there looking for a luxury vehicle at a great price.

marcybmwz4

26 de jul. de 2015

Everyone was so friendly and professional. They answered all my questions honestly and did not try to sell me a more expensive car. There is a large selection of high end cars at very reasonable pricing. This is the best buying experience I have ever had!

Anglquest2002

25 de jul. de 2015

Buying a vehicle at Spanos motors was a pleasant experience. The staff are very friendly and professional. They have gone above and beyond to fix a couple of minor details, such as a scatch in the paint and a rim that was damaged. They have been very curtious through the entire process.

Whitemigo

25 de jul. de 2015

Great Service and People, I was helped Immediately as soon as I walked in the door. Everyone was very friendly and the car selection was great.

Mjdaytona

25 de jul. de 2015

Great cars, price and service.All my cars from them have exceeded my expectations.Would recommend them without hesitationI have bought an Infiniti i35, Mercedes e350 and now an Acura mdx

Dawn E.

24 de jul. de 2015

Great Car for a fair price! Kevin held my hand every step of the way and Matt was very responsive to any concerns I had.

sarac23

22 de jul. de 2015

If I ever have to buy another car I WILL be going to Spano Motors. The overall experience was fast, friendly and changed my whole outlook on buying a vehicle. I never felt pressured into buying my vehicle and the dealer I worked with was honest and got the deal sealed with his willingness to make things work for us. He made things very convenient for us since we had our 4 year old daughter with us . He got her all set up on the wifi to watch her shows while we did paperwork which made everything that much smoother for us. I am 100% satisfied and will not stress car buying ever again!

Evans850

22 de jul. de 2015

We had a wonderful experience with Spanos trucks. Charles was helpful and did a great job with the entire car buying experience. I highly recommend Spanos.Just ask for Charles, and he will do everything in his power to help you drive off in a Spanos vehicle.

Johnny

20 de jul. de 2015

As soon as we entered the building we were greeted by a very sweet young lady who offered us a smile and a water. Greg Lebedowych, our sales rep was professional, knowledgeable, patient, helpful and worked hard for us. Ralph Jimenez kept in contact with us regarding inventory We appreciated his updates. Jason Parsons did our loan. He was professional, thorough and also patient. It was late in the day when we completed the deal. Many thanks to the Spanos team. I will tell everyone of our experience at Spanos and highly recommend them.

Cbsilver1103

19 de jul. de 2015

Had a great experience at Spanos trucks. I spoke with John about a Jeep and we were able to get everything done in a relatively quick fashion. Went into finance with Jason who was able to get my payments right where I wanted them. I had looked at 8 jeeps and walked out on 2 deals because the price just wasn't right. Check out Spanos trucks, they're great!

Anttony07

14 de jul. de 2015

It's a shame I can only leave 5 stars. A very laid-back and friendly dealership! No one breathing down your neck to buy a car! If you want the car they're going to bend over backwards to help you get it but they aren't trying to force your hand! Everyone seemed please and and friendly and from my personal experience with John Camp, I was more than please with his/their service. I would without a doubt consider buying from Spanos Motors again.--2005 Honda Element Ex. 54,000 miles

Mlee1

13 de jul. de 2015

Everything went smooth and great experience overall. She was friendly and knowledgable and always willing to help. She made sure he quality of vehicle and make sure all the needed services are taken care of in a timely manner.

creepy312

13 de jul. de 2015

Bought an Audi A3 from these guys... overall positive experience. These guys really answered all my concerns and made sure car was all set for me when I flew down to pick it up. Super-friendly and down to earth guys that were straightforward through the whole process. Would definitely buy again.

mi_frost

12 de jul. de 2015

Charles was very easy to work with and answered any questions we had quickly. He worked hard to make sure our needs were met and all issues were resolved. Overall the whole experience was very positive and we will definitely look to Spanos again when ready to purchase our next vehicle. The website is excellent for getting an accurate view of the vehicle.

mark41

10 de jul. de 2015

Salesperson Steven Radican was extremely helpful, knowledgeable, friendly. Helped me understand more about BMWs. Lisa in service was super helpful, efficient and friendly. Wonderful experience!

Gnewt19

8 de jul. de 2015

Overall great experience. Web site is very detailed, included a car fax report which was very helpful.Our salesman, Calvin was great. Very helpful and willing to go the extra me to make sure I was happy. The best experience I've ever buying a vehicle

curtscurt

8 de jul. de 2015

very polite, answered all my questions in detail and made sure I was satisfied. Did not feel pressured at all they were very relaxed. Did not rush me and made sure I was happy. I would highly recommend this dealership.

Cathy M

5 de jul. de 2015

First and foremost the sales person was not pushy at all. He was quick and organized with the paperwork and quite helpful with our questions about the car and what all the buttons were for! Extremely personable and I have to say he made the whole experience stress free and thats not the norm for a car salesman!! Do what you have to do to keep this guy Spanos.... Thank You Calvin!!

Mike

4 de jul. de 2015

Everyone at Spanos was very friendly and attentive. Charles and Torrance answered all my questions honestly and worked with me to make the deal. I wilk recommend Spanos Motors to all my friends and family.

Ron

3 de jul. de 2015

Before going to Spanos and talking with Patricia I didn't think my credit was good enough to get into a newer car, but she told me what I needed to look for to get approved. The experience I had with Patricia and Joe was the best car buying experience I have ever had and I've bought and I've bought a lot of cars. I would definitely recommend going to Spanos and buying a car from Patricia, the follow up after the sale is great! Thanks again for the great job you did!

Boun0001

2 de jul. de 2015

Roberto and my financial rep did a fantastic job! Thankyou! I called ahead of time, so I knew I was approved before I showed up, which may the process ally easier for me.

Rich

1 de jul. de 2015

This dealership has a lot choices when looking for older vehicles. Most older vehicles have too many miles on them, but their inventory was large and most had low miles which is hard to find. His cars are very clean, and all are a pleasure to work with Tom and Charlie . Thank you all for dealing with my husband who is the" king of haggling" when it comes to buying a car. I know he wore you out! The Eddie Bauer was a great choice to pull our boat. Thank you again, Richard and Roseanne from Melbourne

davidle

30 de jun. de 2015

My wife and I went to Spanos Motors last minute on a Sunday. We were greeted very cordially and did not feel any pressure to buy a vehicle. After finding the vehicle we wanted, John Camp, our salesman, worked with us. Between John and Jason Parsons, they were able to give me the exact deal that I asked for. I was utterly amazed that the deal they gave me practically involved no haggling. I told them what I could afford and the vehicle I wanted. They pulled the deal out of a magician's hat! I hate going to dealerships, from luxury dealerships where I've bought brand new cars to used car dealerships. Spanos Motors has been the only place where the deal happened so fast and to my liking, that I would definitely go back there before going anywhere else. Haggling is by far the worse thing about buying cars, but with them, I didn't even have to travel down that beaten path. Thanks again for such a FAST and very nice car buying experience.

tnt

29 de jun. de 2015

Thank you Patricia for all your help. Our experience was very pleasant, not pushy. Thank you Rick and Torrance for your help as well. Overall great experience!!!

happybuyer

29 de jun. de 2015

My daughter has been saving her money since she first started working and has recently been accepted to the University of Florida. She wanted to trade in the vehicle given to her and buy something with her own money to take to college that had a little less miles on it. Greg Lebedowych from the sales team at Spano's and Rick, one of the sales managers made this a wonderful first time buying experience for her. Both were VERY helpful and not pushy at all. There were quite a few cars in her price range to choose from and all in great condition. I appreciate their patience with us and am sure she will remember this for years to come. We will definitely be recommending this dealership to friends and family. THANK YOU again Greg and Rick and the friendly team at Spano's Motors!!

Semper Fi

29 de jun. de 2015

For over a year, I saw a variety of cars on-line at Spanos in which I had an interest. But, when I drove 2 hours to get there , the vehicles had been sold. This year, when I saw a vehicle of interest, I called first, and placed a deposit on the car. The car had need of a couple of minor repairs and at the time of purchase, the dealership agreed to make the repairs as part of the purchase agreement. Through a misunderstanding with the salesman, the car arrived without the repairs. I contacted the marketing manager, Matt Johnson, who corrected the problems to my satisfaction. This dealership has a broad selection of automobiles and you can feel secure that that will honor any agreements made associated with the purchase of your new car. Remember to call first, their cars don't last long!

dblanton123

29 de jun. de 2015

My boyfriend knew exactly what car he wanted, and spent a lot of time doing research in the Jacksonville area. The cars were available, but Spanos Motors had the car he wanted at several thousand less than the exact same car in Jacksonville. We drove down to Daytona one day after work, met with Dean, he treated exceptionally well, and we made the purchase that evening. We left happy, and will definitely recommend Dean and Spanos motors to our friends in the market for a car. Thanks Dean!

AWgot2luvit

29 de jun. de 2015

We have been looking online for a while and found Spanos had a great variety to choose from. Even though we are from Savannah, Daytona has a special connotation to us. We were engaged there in 1999. My husband made several phone calls with questions and spoke with Dean. His knowledge and patience with questions posed were amazing. So, nearly 16 years and 3 kids later we made the trip to Daytona, on Fathers Day to seek a car. Everything from letting us look at our own leisure to actually doing a deal and Dean "babysitting " while we finance was A+ . Then the owner drove up with his daughter as we were leaving! We have a family owned business and appreciate that personal touch!

RP

25 de jun. de 2015

Great customer service. We were looking for a used truck for our son. Our son found exactly what he wanted, at a fair price, at Spanos Motors. I called the dealership and Charles helped me tremendously through the entire process. We drove from middle Georgia to Daytona to get the vehicle. From the time we arrived, until the time we left, we received great customer service from everyone, including Charles. We drove back to Georgia, happy we had made the trip.

Louis2004

25 de jun. de 2015

I was a little taken back at first...the vehicle I wanted to test drive was nowhere to be found...this dealership has many, many beautiful cars and trucks and we eventually found the vehicle. The pictures on the website didn't do it justice, it was in near mint condition for a 2004. Charles took his time, no pressure and basically let me take my time with my purchase. Charles hooked me up with Torrence in finance, he as well took his time with me and got me financed with a great rate. All in all...this was one of the best buying experiences I have ever had...I will definitely refer friends and family to Spanos and specifically Charles and Torrence.

Nick123

24 de jun. de 2015

The entire process was extremely quick and easy. Not only did they have the car ready when they promised, they went above and beyond in correcting issues with the vehicle. A few days after I purchased the vehicle, I had my mechanic go over it. He spotted a few items that could use some attention, I went back to Spano's and they scheduled me an appointment and said it would be their pleasure to correct the issues. What an experience !!!

robertopena

22 de jun. de 2015

Steve Knox did an excellent job. He was very professional and knew a lot about the different vehicles. It was almost like he felt he was the one buying the car. I had a great experience with Spanos and Steve is a true professional. Thank you.

shzane

18 de jun. de 2015

The whole experience from beginning to end was awesome. Charles didnt over pressure me but was very informative and helpful. I got an awesome deal and the car was so clean it was almost brand new. Highly recommend Spanos Motors and definitely ask for Charles

Shelley from Jacksonville

17 de jun. de 2015

I contacted Randy with Spanos and he was great...however, after finding the car I wanted, putting deposit on the car got my financing but because I was out of town on business (thus the deposit to hold) they sold the car I had been approved for because "I haven't driven it yet"..and called me after the fact. Very bad business practice. Didn't even call to see if I could have someone else come down and give them the full down payment or send me the final paperwork to fill out to be sure I didn't lose it-could have even given my credit card over the phone, but no options were given. Will be happy to tell anyone and everyone who will listen about my experience.

Nickp87

17 de jun. de 2015

Charles was an amazing person to work with. He got me in the car I wanted and helped a lot with trade-in and all the paperwork! He is an awesome guy! Work with him!

vdeyak

17 de jun. de 2015

Dean Shaw took really good care of me when I purchased my new Lexus IS250. Him along with sales manager and finance manager took care of all my questions and concerns regarding the vehicle and its previous and current condition. the car looked clean with no mechanical flaws and along with a spotless detail I also went home with a full tank of gas. Thanks a lot!

eddiewithachevy

16 de jun. de 2015

This is a great dealership they helped me out alot i went in looking for a cheap car to drive for a short period of time but ended up leaving with a very nice and well maintained suv. It was obvious that the dealership as a whole was doing everything they could to get me a car

Tos217

16 de jun. de 2015

Drove down from Jacksonville to see an "OUTSTANDING" 13 year old Escalade. Pictures were photoshop'd this truck was in fair condition for a truck selling for $15k. Maybe for a 13yr old truck by those standards it was in "OUTSTANDING" shape. KBB has this truck in fair condition as $7,000 to Outstanding condition as $11,000 so obviously there should be room to negotiate. This truck had a spare tire, dings and scratches in every section of the truck, a torn front seat, sunbeat paint, peaking rear bumper, dvd in dash from 2002 that hits the shifter when it opens, headliner for moonroof was falling off, moonroof button was missinng but still worked, front passenger suspension had an issue coincidently the same side with blown tire and spare on, oh and it has a rear accident on Carfax. By this dealerships standards this is "OUTSTANDING CONDITION" I inquired about a trade-in for my very similar truck. Rare item, great shape KBB on it is $14,800 to $17,100 they offer $13,000 on trade and refuse to come down on their OUTSTANDING Escalade. It was an insulting waste of my time and I warn anyone from making a trip to this dealership.

rnewcity

15 de jun. de 2015

From the first phone call to driving away in the car the next day, the entire experience was excellent. Patricia and Torrance were extremely professional and friendly. At no time was there any pressure...definitely the best dealership experience that I've had in over 35 years of car buying. I highly recommend Spanos Motors and I will return the next time I have a need for another vehicle.

Jen

12 de jun. de 2015

First off the financing was done super quick and mostly done over the phone, we had to go in to sign and that was it! The entire staff. Was extremely polite and accommodating. Being g that it is an older vehicle I had some things I wanted done to the vehicle, the guys in the body shop and service departments were extremely helpful in getting the job done not yo mention the incredible job they did! I was given VIP treatment! This is a dealership that truly cares about their customers from the Start with their marketing and sales team to the finance, management, service department, detail dept & body shop! This was an easier purchase than from a major dealership (and a fraction of the time!) I'm a Spanos customer for life! Special Thank You to John, Joe, Jason, David, Peter, Rick, Charles, & Vic! You guys are an awesome team! Awesome job! I can't thank you enough! JA

LDM & DMB

11 de jun. de 2015

We came from Jacksonville to purchase our vehicle. Unlike most dealerships they got us pre approved and had no issues calling us back and letting us know where we were numbers wise before we made the trip down to Daytona. Highly recommend this dealership to everyone.

AutumnJacunski

10 de jun. de 2015

We had searched for our vehicle for months and nothing had all the criteria that we were wanting. Spanos was highly recommended and luckily they had exactly what we were looking for and it was within our budget. We looked at the vehicle and decided it was the right choice for us. Chuck helped us with our experience and even though he believes Virginia is not in the north (LOL) he was the perfect salesperson for us! Thank you so much Spanos for helping our family of 6 find the perfect vehicle and an extra special thanks to Chuck!

Cameron1989

10 de jun. de 2015

Came in the door knowing which car i wanted which was a 2009 bmw 328I. I was upset that the car i found on the website was just sold as i came out of jacksonville to go look at it 1 1/2 hour drive.Dean Shaw was my sales man and he made me feel welcomed and at home and showed me around other BMW's that i was interested in. I traded my car and ended up with the BMW that i love!My old finance company wasn't picking up the phone and Dean went on his way to call it repeatedly until 2 hours later they finally called and said they had phone issues. Going this far to stay on the line and giving me a great discount and getting a contract wrote up for me for a dent in the new car to get fix for me is great costumer service.Will recommend and shop here again!

Nclarkbar

9 de jun. de 2015

Went to look at a car that peaked my interest...ended up buying something completely different and even better! No pressure sales environment with the freedom to look at vehicles without being stalked by salesman in typical car buying experience. Financing was simple and painless, whole experience lasted only about 3 hours and I couldn't be happier with my new to me vehicle!

Dennismcq

8 de jun. de 2015

We went in for a new SUV for my wife. We gave a price range of what we were willing to spend and we were never pressured into going above that price. When we realized that they did not have what we were looking for on the lot there was no pressure to purchase something that we did not want. They told us they knew what we were looking for and would let us know when they had something on the lot. I did end up buying a car for myself while there though.

The Cyrs

6 de jun. de 2015

My husband and I found ourselves looking for a new car after someone hit our car, in our driveway and totaled it!! We started looking online...found Spano's site, and couldn't believe the selection and pricing! When we visited Spano's, EVERYONE was friendly and helpful... at first we were kind of all over the place on what we wanted, and then Kevin helped us zero in by asking some important questions about the performance we like, style we like, size we like...and we found the PERFECT Mercedes C350 Sport! Once the car selection was made...it was easy... no "back and forth" negotiating like most dealerships... they price their cars to move... you give them a punch list of what you want...and they make it happen! They have an efficient team, sales, financing, bodyshop, detail, etc! Kevin was fabulous with the details... and made us feel he was truly on our team :) If you are looking, do yourself a favor and make sure Spano's is on your list!

mcarppp

5 de jun. de 2015

Spanos Motors goes above and beyond for the customer! My boyfriend and I were very pleased with the service. They were very patient as we had quite a drive to make to get there. Once we arrived, pretty much everything was ready for us to go with paperwork which made it a speedy process. At one point, my insurance agent was being a bit difficult in sending over the Proof of Insurance so we could finish the deal and Steve, our sales agent, saved the day! Our long drive wasn't wasted! Overall a great experience and such a beautiful selection of cars. I have recommended Spanos Motors to all of my friends around here in the Fort Myers, FL area.

Kevin904

3 de jun. de 2015

Huge selection of quality cars with low mileage at a great price. Traveled a good ways to visit Spanos and it was well worth it, salesmen were very helpful and not the type to pressure you into a purchase. Also got great service and they were very willing to repair a few minor issues with the car I purchased.

Torres241

2 de jun. de 2015

Hal in sales and Andrew in finance were both attentive and accommodating; great service! We will be back to Spanos in the future to purchase more vehicles!

grab_that_goat

2 de jun. de 2015

I was referred to Spanos by a friend because of the good service they received. My sales man worked with me every step of the way. He was great and honest. Very pleased. I had an issue with my vehicle once i left, but they fixed it up right away. Will recommend to others.

benshedokhi

1 de jun. de 2015

I was shocked on how well i was treated. My salesman was very helpful in getting me what I asked for. I did have a few problems once i received the vehicle but overall I'm pleased with my experience.

TAZZ12

1 de jun. de 2015

I AM VERY PLEASED WITH THE PURCHASE.. PROBLEMS THAT CAME ABOUT AFTER THE PURCHASE AND ON THE WAY BACK HOME, WERE RESOLVED AS PROMISED...JOHN, JASON, AND RANDY WERE ALL VERY HELPFUL WITH EVERYTHING....WILL RECOMMEND THIS DEALERSHIP TO EVERYONE...SPECIAL THANKS TO JOHN IN THE TRUCK DEPARTMENT FOR ALL THE HELP WHEN I FIRST HAD TO RETURN THE TRUCK FOR PUTTING MY MIND AT EASE, THAT THE DEALERSHIP WOULD FIX ANY ISSUES... GREAT WORK EVERYONE THANKS

silveradoguy

1 de jun. de 2015

great friendly service there experts in the auto buisness all the guys randy.Torrance and jason they get it done quick check these guys out if you need a good trustworthy vehicle thanks a lot guys

Happy H2 Owner

1 de jun. de 2015

Overall Great Experience! Great Service after the Sale! Charles was a very professional and courteous salesman. Torrence was also a great pleasure to work with to nail down the best finance scenario and pick out the best warranty to protect my purchase. And after my purchase the Service Department was anxious to address and solve any concerns I had with my H2. I would recommend Spanos to anyone who is looking to purchase a vehicle!!

theworld

1 de jun. de 2015

Charles was super polite and friendly. He hadeverything ready to go in th hour it took me to drive from Orlanoi to Daytona. I brought my family with me to enjoy the beach while I made the putchase. Needless to say the expedience of the ppurchase allowed us plenty of time in the sun and with a beautiful and comfortable ride home in our brand new vehicle. Thanks Charles!

Katafran1

31 de may. de 2015

Roberto Lagomarcini offered excellent customer service in our car purchase, he took care of all car details and was very accomodating to us. Spanos offers a great variety of luxury cars in excellent condition. I recommend this dealership to anuone who wants a luxury car

Langrick. Michele

31 de may. de 2015

Wouldn't go anywhere else at this point. Been buying cars for 24 years. Spanos cars are immaculate, fair pricing, great mileage, and the staff is unbelievable. Went above and beyond to make sure everything was right with the car, got what we were promised, and found exactly what we were looking for. Sales, Financing, and Management are like no other. From reception to finance everyone is extremely helpful and knowledgeable. All go out of their way for their customers. Great, great dealership!!

Christopher

30 de may. de 2015

After the first few minutes of speaking with the Spanos team, I knew we made the right choice in an automotive dealer. From the very personable sales advisor Charles, to the flexible General Manager Jason, we couldn't have asked for a better, more personable experience. Our finance associate, Torrance gave us plenty of options and a no BS approach to financing, even though he is a Cowboys fan. We did find that the brakes felt a little off during our test drive but were assured the issue will be addressed by their service department at no cost. I am happy that we found Spanos as they satisfied all our needs in what we look for in an auto dealer. From start to finish they were personable, professional, and a pleasure to work with in the short two hours it took to get us in our new crossover!

Bearfan

29 de may. de 2015

Contacted Dean in reference to purchasing a vehicle. He stated that he would speak with a finance person and see what he could do and call back. He did call back and recommended that I speak with my bank to obtain additional funding..that was not an issue, however him telling me I was nothing but a number to his finance people was. The next day I called back and he stated that he would check on availability of the vehicle and call me back....never did. I called again and was told they would get message to him..again no return call. Extremely disappointed with them and their greater than everyone attitude. Don't care what they have for sale...their customer service sucks.

rivera, jason

28 de may. de 2015

Went there looking for A specific car. Walked out with something better when the car we went for didn't meet our means and instead of letting us purchased the car they would not sell it to us because it wasn't right for us. Very honest and very friendly Charles definitely took care of us I would refer this company to anyone of my friends and family or anyone for that matter who needs a car. Prices were amazing. The car that we purchased had problems they fixed it right there on the spot. They stand by there word which is very rare when dealing with car dealerships. Thank you for taking such good care of us.

raileyadams

27 de may. de 2015

We had specific requirements for a replacement car for my wife and found a couple of candidates in the Daytona Beach area where we were going for spring break. We contacted Spanos via their website and received an instant email reply, and then received a phone call from Steve Knox. We discussed our requirements and he arranged for us to contact him when we arrived. We stopped at another dealer to look at a car, that ended up already being sold, and was an entirely different color from the advertisement. We then went to Spanos, and the car we looked at was exactly as advertised. Steve went out of his way to make sure we were happy with our purchase, and even kept it stored a few days while we were on vacation since the motel wouldn't allow an extra parking space. They also did a great job detailing the car before we picked it up. We got an excellent deal, and also received timely followup after the sale in connection with our tag & title transfer to Georgia. We wouldn't hesitate to go to Spanos' website first for future purchases, and arrange to buy from them again as long as we could deal with Steve. Plus, there's always a good reason to drive to Florida. Thanks for a great experience Steve.

garrett356

26 de may. de 2015

We worked with Charles who was extremely helpful and made my first experience buying a car enjoyable. Everyone at the company we dealt with was welcoming to us and straightforward in explaining where the costs came from and why they existed.

PURCHASE VIA INTERNET

12 de may. de 2015

Steven Knox was my agent. He acted as my eyes and ears since I was purchasing the vehicle sight unseen via the internet. He was honest, professional and ensured the car was dealer ready when shipped. He kept me in the loop daily with descriptions and pictures regarding maintenace or items that needed touching up. I felt comfortable purchasing the vehicle and he evn put me in contact to discuss a extended warranty Recommend the carriers are told not to smoke in vehicles. When the car arrived in Texas it smelled like a smoke factory. It took me days to rid the car of smoke. still a work in process.

Dawn Farula

8 de may. de 2015

We had the opportunity to work with Greg Lebedowych. We were extremely happy with our purchase of a Honda of all things. We went in to look at an Audi, which was a beautiful convertible. I was looking for something good on gas and practical since I blew the motor in my GMC Envoy, I wasn't even sure what to do. Then Greg suggested the Honda that had recently come in as a trade. Let's just say it was the perfect thing for me. Thanks Greg for listening and being so patient with us. We will be back in the future.

Railey Adams

7 de may. de 2015

Steve Knox took good care of us particularly since we arranged to view the car on our trip to Daytona for vacation. absolutely flawless sales experience, as well as follow up to make sure we were completely satisfied. Highly Recommended!

ALL THE WAY!!!

6 de may. de 2015

I bought a 2010 Challenger while deployed in Afghanistan, the process so was so easy and they make the process seemless!!! I would highly recommend if you find something you like place a deposit which is refundable if you change your mind, but the cars constantly move there without a problem so first come first serve on some amazing deals. The best thing for me was that they were military friendly, I would recommend speaking with Steven Knox, outstanding sales man that will work with you and keep you in the loop if you are buying online!!!

D. McDaniel

6 de may. de 2015

I purchased a 2009 Harley Davidson FLSTSB from the Motorcycle store of Spanos Motors. This bike is amazing. Mauro and the guys at the dealership were friendly, knowledgeable and passionate about bikes! I love the fact that they're bikers, and treated me with respect and weren't pushy. I will definitely buy from here again and recommend you shopping here for your next vehicle!

Streetfighter848

5 de may. de 2015

i don't care what anyone says about Spanos buying experience. Your buying used cars!!! Things gonwrong. You act like Spanos owns it, they drive it around for a year to see how it is before they sell it. What a joke, if you want spotless warranties and a new car then buy new! I had a great experience purchasing a vehicle from them. They took the time to find me the perfect one and get me all set up. Ryan and Mauro were extremely friendly, honest and helpful the entire time I was there. Very happy with my purchase and will bevsending friends and family there when they buy next. My next will also be there! Great job guys and thank you very much

John Anderson

23 de abr. de 2015

I purchased a 2003 Lexus LX470 from Spanos. I found the car online and contacted the dealership to learn more. My salesman was Greg Lebedowych and he exceeded every expectation I had. He followed through every step of the way and bent over backwards to make sure we were satisfied. The car needed some touch up before delivery and he shepherded it through the process and ensured that the delivery was successful. He was assisted by Jimmy Campanero in the Service Department and Jimmy also did everything he said he would do. This dealership exhibited the highest in integrity and customer service and left no stone unturned in making us happy. The car was delivered with everything as represented - no complaints! I would highly recommend them to anyone for either an internet-based purchase or an in person experience.

Leslie F

21 de abr. de 2015

I recently had the pleasure of purchasing a preowned Chevy Avalanche from Spanos. I got a great deal under market value and love the like new condition. This truck has low miles and is great! The staff was very friendly and very helpful. No pressure and a great experience.

Bela Paris

21 de abr. de 2015

Want to thank you everything for you guys and girls! You brought light to my life with my small purchase. You attended me as i would bought your most expensive car! If there would be six stars i would give it to you! Thank you again, especially Greg helping me! Fast, precise, outsanding treat and job!

Sam Perlman

17 de abr. de 2015

All these great reviews are real! This dealership is one of the best. The communication was great, the customer service is top nudge. I got a great deal for a BMW. Thank you for being such a great and organized company.

ByronB

13 de abr. de 2015

I recently purchased a pre-owned Porsche 911 Carrerra from Spanos Motors. Let me start by saying that I got a great deal on the vehicle and that it looks brand new! The service I received from my sales rep Dean and the finance manager Andy was absolutely great! I couldn't have asked for a better purchasing experience! I will definitely recommend Spanos to all my friends and family!

William Benites

8 de abr. de 2015

I recently purchased a Mercedes e350 from Spanos Motors. I love the car! Definitely liked the fact that it had lower miles than a pre-owned 2006 would normally have and it is absolutely perfect! The sales rep Roberto was knowledgeable, friendly and made the buying process as smooth and painless as possible! I definitely suggest getting your next car from Spanos!

JohnD

8 de abr. de 2015

They promised that I will get a great deal for a one BMW Coupe-CPO 100K that I saw on their website. After an easy communication with their customer support they fulfilled their promises and now I got a great car. The buying process was very easy, they are friendly and their quality of work is exceptional. I can recommend them to anyone, and I will use them again if I had the possibility

johnny/disspointed

2 de abr. de 2015

call if vehicle was avalible ,was told it was. got there and was send to another location, according to sales man they nothing like a was describing .

Bob

22 de mar. de 2015

I contacted Spanos Motors for one BMW that I liked for months. They were extremely professional and gave me a great price. The customer service was exceptional and I would gladly buy from here again. Recommended!

Hal Automation controls

18 de mar. de 2015

They never replied to my inquiry? Never replied to my inquiry in any form. E-mail. phone ????

Terry G.

3 de mar. de 2015

I have purchased over 20 cars from dealers in my life, but recently I made my first foray into Internet shopping. I knew very little about the logistics of the process. I found the car I wanted at Spanos, over 1,000miles away, and the dealership, especially Stephen Radican, was very helpful in working thru the transaction process, including getting the car inspected by a third party. it was delivered yesterday and it is all that was promised. They are pros at the "new car buying experience".

John M

23 de ene. de 2015

I recently purchased a Mercedes for wife to surprise her for her birthday. The team at Spanos was nothing but professional from sales to service. I would highly recommend Spanos to everyone looking to purchase a vehicle. From Steve in sales to Joe and Jim in service Nancy and I thank you!

Samperi,A

22 de ene. de 2015

I recently purchased a Saab from Greg, at spanos motor got a break on the price Plus Greg took care few scratches and dings with the in-house Body Shop,my overall experience was good Greg he's a very nice person I will recommend them to everyone who is in the market for a used car,check them out speak to Greg he will take care of you,thanks a lot Greg for all you did I really appreciated

WVFL

22 de ene. de 2015

The experience I had with Spanos Motors was by far the worst thing I have ever been through in my life. They only care about how much money they can make off of you and a quick sale. Their customer service is a joke...I have never met a group of men quite like them. No one will take accountability for any mistakes/issues. I could go on and on about how awful my experience was.... The reputation Spanos has with locals in Florida says it all for me, SCAM ARTIST. They buy wrecked cars at auctions, do the body work in their garage out back to make them look new, and then sell them with a high mark up. During my consultation I was given a fake car fax (copied and pasted VIN number to show no accident history), which still leaves me in awe today. This place only cares about making easy money. If you don't believe me, make a trip up to their fancy showroom and see how many 'salesman' look up from their iPads to assist a potential customer. Don't let what happened to me, happen to you....I surely wish someone would have warned me!!!!!

JW

16 de ene. de 2015

Awesome experience. No issues with the 2 cars that we purchased from Spanos, both within 7 months.

Explorer Girl

6 de ene. de 2015

What a great buying experience. I worked with Rick and Jason; they were straight forward with valuing my trade, they were generous with the trade in amount and the vehicle was priced right. They did insist on touching up the paint for something I couldn't even see! The vehicle has in beautiful condition, it was even better than represented. Everyone on the dealership was pleasent and acted like they were happy to be there.

TFerg

31 de dic. de 2014

Purchasing a car long-distance over the internet is not for the fainthearted and I was concerned with the risk. However, my experience with Spanos Motors/Imports was great. The sales agent, Stephen Radican, ensured that I was comfortable with the car and the sale--answering a battery of questions, providing personal inspection of the vehicle, ensuring that all paperwork was in order and quickly delivered with instructions, and arranging timely delivery of the vehicle. All my questions were answered and the agent was always responsive. Indeed, the vehicle is better than I anticipated--a testament to the accuracy of the vehicle description and quality of the dealership. I highly recommend this dealership for its professional staff and customer oriented service.

CM

22 de dic. de 2014

We bought our daughter her first car here. This was the best experience I have had in purchasing a car. I will be back!!!!

Karen Waters

13 de nov. de 2014

Went to Spanos looking for a low mileage nice car. Saw several on website we liked. Salesman, John Camp, helped us find the right car. What a pleasure to deal with someone that was curtious, friendly and NOT pushy. Answered all our questions and sent us to Jason for financing. Jason was another gem. Professional, knowledgeable and worked with us to get to the right price. Would go back and buy another car from John and request Jason to close the deal.

Sedric

3 de nov. de 2014

I bought a Avalanche from Spanos and the sale person Dean was very polite and courteous. My vehicle purchase was made online and over the telephone. Dean help make the transaction move very fast and he was contacting me all the way through!! I will highly recommend this company for out of state purchasing or instate.

Sammy

20 de oct. de 2014

We walked into Spanos because we were interested in a BMW they had. We were warmly greeted and had all our questions answered. Leg room, head room, cost and fuel efficiency were major factors for us. The BMW 5 series had it all. We went home and thought about it then went back to Spanos and purchased the BMW because they were informed, friendly and non-aggressive. They made the sale! There should be more dealerships like Spanos and I will recommend Spanos to anyone who wants to look or buy a Nice car. We love our new car! Thank you!

Mark Jamison

18 de oct. de 2014

Emailed the dealer and they contacted me very fast. Their staff is very knowledgable and kind, they helped me find great luxury car. Outstanding dealership.

Mark Johnson

18 de oct. de 2014

Great choice of luxury cars. Excellent customer services. I would gladly work with them again.

JohnsonT

16 de oct. de 2014

Excellent offers and helpful staff. Many to choose from with great prices. Recommended.

McV

15 de oct. de 2014

This was my first vehicle purchase and Spanos was recommended to me by 2 neighbors. I was greeted nicely when I arrived. My salesman was very helpful and he made sure I was satisfied with the price and the Lexus. The finance manager Andy was very helpful and explained all of the products available and how they fit my needs. I would recommend to anyone looking for a car - they really do a great job.

Linda M.

25 de sep. de 2014

I had seached and searched,liteally all over Florida, fo a Pontiac Solstice with low miles. Everytime I found one, it would be " just sold." I emailed Spanos about a car on their site, Ira called me back to tell me that it too had just been sold, however, they just had one coming on to the lot. I came the next morning and met with Dean who was really great. They worked with me and I got great deal on a low milage car. My daughter was able to drive a beautiful, red Solstice home that day. They have beautiful gently used sports and high end vehicles. I would recommend to anyone to make the drive and go see Dean if you are lucky or anyone else there.

ndhdjsbb

26 de ago. de 2014

Emailed the dealer and did not receive a response until 2 weeks later. Called them and asked a couple of questions and was told they would get back to me and it has been 3 weeks.

R Severance

18 de ago. de 2014

I was trying to deal with this dealership before wasting my time. i had applied online and i was approved for the loan. but at that time they came back with a rediculous down payment amount that seemed strange due to the fact i was also dealing with other dealerships. when i questioned it the salesperson told me he would go back to the finance manager and see what the problem was. after waiting 3 days i called back inquiring. again i was giving the run around with no answers. Very Poor Customer Service.

Sammy's fan

6 de ago. de 2014

Thanks Sam for showing me the car loved it you were friendly great service I am truly referring you to my family and friends

Disappointed

3 de ago. de 2014

They have had a car on on sale for months that is no longer available. Looks like they are using it to draw in customers for similar cars with lesser value.

BEWARE

31 de jul. de 2014

IM GIVING THEM OVERALL 1 STAR BECAUSE THEY DIDN'T AT FIRST SHOVE THIER RESPONSIBILITES OFF US. OTHERWISE IT WOULD BE 0 STARS. I CANNOT EXPRESS ENOUGH THE INCONSISTECIES- DEFINITION OF CONSISTNT: SOMETHING NECESSARY FOR THE SAKE OF LOGIC,ACCURACY AND FAIRNESS. WE PURCHASED A VEHICLE THAT STARTED HAVING A LIFE THREATENING PROBLEM WITH THE FIRST THIRTY DAYS. IT TOOK BACK AND FORTH AN HOUR AND A HALF DRIVE FOR 6 MONTHS-LOANING US VEHICLES WITH CHECK ENGINE LIGHTS ON, TO CONCLUDE THE REAL PROBLEM WITH OUR VEHICLE. WE WERE PUT IN HARMS WAY OF THE BREAKS COMPLETELY GOING WHILE DRIVING TWICE. THE MECHANICS OF SPANOS ON A TEST DRIVE EXPERIENCED IT AS WELL. YOU NEVER TALK TO THE SAME PERSON TWICE, NO ONE KNOWS YOUR CASE THAT HAS BEEN GOIN ON FOR 6 MONTHS OR THEY ARE A NEW EMPLOYEE. PEOPLE SAY THEY ARE THE MANGER OF THE OTHER STORE AND THEREISN'T ANOTHER STORE. THEY SAID THEY WOULD FINALLY REPAIR OUR VEHICLE. BUT WANTED US TO SIGN A NOTORIZED DOCUMENT STATING WE SIGN OUR CONSTITUTION RIGHTS AWAY- MEANING NO FILING ANY COMPLAINT WITH ANYONEIN THE WORLD, NO WRITING REVIEWS OF THIER COMPANY, AND ABSOLUTELY NO DEALING WETHER IT BE AND I QUOTE IT BE "LEGAL GROUND OR JUSTIFIABLE CAUSE." IT TOOK THEM 5 DAYS TO EMAIL THIS DOCUMENT ONLY TO FIND OUT -THEY WOULD REIMBURSE US. THE DOCUMENT DIDN'T STATE WHEN THEY WOULD EITHER. DO NOT TRUST THIS COMPANY. THEY ARE NICE BUT STAB YOU IN THE BACK. I WILL SAY THEY COOPERATED WITH TRYING TO FIX IT BUT THE QULAITY WASN'T WORTHY. IT WENT BACK AND FOR 6 TIMES IN 6 MONTHS FOR A BREAK LIGHT AND FAILING BREAKS-BECASUE THEY DIDN'T WANT TO FIX THE REALL PROBLEM. IN THE END I DID NOT AGREE TO SIGN MY LIFE AWAY BECAUSE I FELT THEY WERE BLACKMAILING ME AND FELT THE PAPER WAS A DIRTY ILLEGAL WAY OF HANDLING THE PROBLEM. BEWARE BEWARE PLEASE DO NOT BUY A VEHICLE HERE. IM WRITING MY STORY TO PROTECT ANYONE ELSE. PRIME EXAMPLE OF DON'T JUDGE A BOOK BY IT'S COVER. THEY GAVE US NOTHING FOR A PREMIUM VEHICLE TRADE IN ALSO.

Gail happy customer

28 de jul. de 2014

I went to Spanos because of an email they sent for a beautiful Jag. When I got there I was greeted by salesman named Mike Levitt, very nice man. He searched the building for the jag but while he was doing that I found a Nissan 350Z and fell in love with it. I did start up the jag but I really wanted to test drive the Z so Mike got her ready to go and handed me the keys and off I went for my test drive. Someone came into the show room looking for that car to purchase it and Mike told them someone was test driving it.......... when I got back he told me this but also assured me if I wanted it we could make that happen. Mike was very easy to work with no haggleing he just asked for some paperwork to be filled out and he did what he had to do and the next thing I know I am the proud owner of a 2004 Nissan 350Z. Mike was also kind enough to offer to deliver my car after they put the resistall on the inside and outside of my car. Mike thank you for all your help I will send car shoppers your way.

Gail

26 de jul. de 2014

I went to buy a vw convertible but it was gone by the time I got there so I saw a 350Z convertible sitting there and asked if I could test drive it. Mike Levitt was my salesman so he said absolutely. My friend and I took the sports car for a spin by ourselves and I fell in love with this car. Mike had another customer come in to the dealership while I was test driving the Z and they wanted this car too, thank goodness I had it out for a spin or I could have been the client who was disappointed. I did buy this car and I cant wait to get it in my driveway, Mike offered to deliver the car to me because I chose to purchase the inside outside protection package which they will put on and then deliver my car. Mike was extremely friendly and was very helpful with getting me into a car that I love!!!!! Big Thanks to Mike Levitt for selling me my beautiful Nissan 350 Z convertible.

Frustrated from Jacksonville

22 de jul. de 2014

I live in Jacksonville and found the car I wanted at Spanos. I bought the best warranty possible. I was told don't worry if ever there was anything wrong they will give me a loaner. Will even drive to Jacksonville to get the car if I needed. I have to bring it to Daytona, and they cannot tell me when I can get a loaner. I am sitting in their waiting area as I write this. THEY DON't ABOUT THE CUSTOMER!! Think twice before you buy here. The salesman will tell you anything to get the sale.

richwinterested!

21 de jul. de 2014

went online,made an appointment,outfit acted as if they were'nt aware of my apt.. salesman acted disinterested,vehicle neede repairs was told by salesman these would be made,and he would contact me--no message or phone call and it's been over a week. i just didn't get the impression they were very interested.

Paul & Maggie

16 de jul. de 2014

Just a brief note to recommend Spanos Motors. Maggie and I recently (7-7-14) purchased a 2003 BMW Z4 from Spanos Motors. Our Sales Advisor, Stephen Radican, was incredible. Stephens knowledge of German Imports was very impressive and my wife and I became very comfortable with him and Spanos Motors. When Stephen showed us the Red Z4 we knew it was going to be our car. The buying process was straightforward and streamlined. In short, we purchased just the right car at a fair price, in great condition with a warranty and best yet our Z4 is a blast to drive.

The Schneiders

24 de jun. de 2014

We purchased an auto through Spanos from out of state. We found our salesman, Greg Lebodowych, to be a real gem! The transaction and transport of the vehicle went very smoothly. Upon delivery, we experienced some repairs that had been overlooked. Our salesman guided us through the process of reimbursement and we could not be happier with the outcome. We will definitely return to use Greg and Spanos when our need arises! Excellent overall experience( the five stars wouldn't stay lit!!!)

Montaine

24 de jun. de 2014

Visited store on Fathers Day - sales staff was very professional and not pushy like all the other dealerships we visited that weekend. Great selection on cars and specifically we were looking at Mini's - i think they had 6 or 7 at amazing prices. Unfortunatly the one we wanted sold that Saturday, but we are activley looking at their site for what we want. Highly recommend and we will buy a car from them.

Kenny and Elaine

24 de jun. de 2014

We were hunting a second vehicle got on the internet and found the car we wanted at Spanos. Called and talked with Mike Levitt and the car was sold we wanted to buy. He had more of the same make so we visited them and bought our dream car a 2005 350Z. Mike did a great job and enjoyed how informal the whole process was. Would recommend Spanos to any friend we have and also recommend asking for Mike. Thanks to everyone that made this transaction enjoyable

2002 330ci

20 de jun. de 2014

When I decided to go for my first BMW, I sought in Spanos as a true option. Went through the buying process with no hiccups and Kevin, my sales person was absolutely great to deal with. No pressure on the sales, excellent service from the financial department. I thought it couldn't go wrong. Pre certified car, should have no major issues. Well, lucky me, 4 months of owning the car, the fuel pump quit working. After I had pumped to the full of the most expensive uleaded treated gas I could find! Ok, part of the points that made me convinced about buying it from them, was that the guaranteed they would always have me a rental so I wouldn't miss work if "ever" my car breaks down. Well, it didn't happen and lost a full day of work plus it cost me a rental so I wouldn't miss a second day!!! I decided to just keep thinking of the positive of getting my dream car and move on. Well almost a year later, tag renewal is up and guess what, I have issues with my registration. I have a paper that says it expires july 2014 and on the DMV website it says I've been driving with an expired registration for more than 8 months!! I tried to contact Spanos representative to get some help and all I get is the we will call you later. Called back again and all I got was they are researching on your issue. What issue? They never gave me a chance to tell them what my issue was. Anyway, my final word, they have good cars, excellent quality, the buying experience is great but that is as far as it goes. For the rest, be prepared to find your own mechanic or pay the up fees of the dealer and be done with it. Loaner cars, forget it, if they are booked they wont move a finger for you.

bsitsler

19 de jun. de 2014

I purchased a Lincoln Navigator from Spanos in June 2014. I live in Oklahoma and made the deal over the phone and by looking at photos. I had a great experience. Jay was my salesman and he was very diligent in everything. When I arrived at the air port Jay was there to pick me up and bring me to my new ride. The Navigator was everything they said it was and I am very pleased with my experience with Jay and Spanos.

Jacksen190

8 de jun. de 2014

I bought a 2004 Audi A4 from Spanos Motors this year and had a good experience with them and great customer service.

Gloria

7 de jun. de 2014

I am very happy with muy buying experience with Spanos Motors. A special thank you to Mike Levitt whi was there to guide me through the way. I purchased a Range Rover and he was very helpful and helping us thorough the buying process, since we came all the way over from Ohio-Florida. I am looking forward to shop again here again. Thank you for the wonderful experience. 5!

Gloria lopez

7 de jun. de 2014

I had Mike levitt as my sales man, and he was wonderful, very attentive and helpful. I am looking forward to shop again in this dealer again! I will definitely recommend this dealer to my friends and family. .

Ravencers

7 de jun. de 2014

We felt very comfortable here and are very satisfied with our purchase. I recommend Spanos for anyone looking for a good, quality used car.

Glies1950

7 de jun. de 2014

Mike was so helpful in purchasing my 2003 Acura. He answered any questions I had and made it a great experience. Thank you!

Melisa Hollman

6 de jun. de 2014

Got a Porsche from this dealer few weeks ago. I got a great car, service and attention. They answered all my questions with patience and seemed very knowledgeable about the market and the cars. I made the perfect choice, thank you guys.

Strungalong

3 de jun. de 2014

Despite having a relatively painless buying experience, the service after the sale closed has been shameful. A handful of issues were noted to be fixed on the contract as part of our agreement to purchase the vehicle. After two months of runarounds and excuses, they are never available to take calls or return them. If you are considering doing business with Spanos, be sure you are not far away from their place of business so you can deal with them in person. At this point, we're sorry we made the decision to do business with them.

Ana James

2 de jun. de 2014

This car dealership is one of the best I have ever seen. There are so much cars to choose from and the staff is just really informative, helpful and kind. If you are searching for a car, stop by at Spanos, you will never regret that decision. Recommended!

DC Hall

2 de jun. de 2014

...........'just looking' .......[at older used Jaguars/xk8's] .....nice cars, very responsive, great picyures of the vehicle ..........................[one of the nicest I've seen] .......but, still haven't sold mt Mustang ....yet ! ......................................thanks for this opportunity ....................................................................DH

"Cristina"

2 de jun. de 2014

I got a very good deal on a used Audi and I couldn't be happier! Everyone at Spanos Motors is very helpful and friendly and the car is in perfect condition. I would highly recommend them to anyone looking for a quality used car! 5 stars from me.

DK

30 de may. de 2014

BUYER BEWARE !! These characters couldn't tell the truth if they had to. 2 bad experiences with being promised one thing and delivered something completely different. If you call on the phone, don't believe anything you are told. If you are close by, go see for yourself, otherwise don't bother because what you are told will NOT be what you find when you arrive.

BenZen

21 de may. de 2014

Spanos did a great job selling us our Mini. Great car and dealership.

Milford

9 de may. de 2014

Best Car Buying Expreince. Believe it or not, you can have a great car buying experience. I purchased a Mercedes from Spanos Motors. I really like it and think I got a good price and my trade-in was fair. But the most important thing was their customer service. They were really nice and not pushy. I was treated with respect and was walked through the whole buying process for m A to Z. The Mercedes C300 I purchases was exactly what I wanted, below budget! Spanos motors was very professional and a pleasure to deal with.

John

8 de may. de 2014

not very trustworthy, especially when the list a car as "pristine", and it was most definitely not! The paint job was faded and peeling. Scratches and dents everywhere. But, they are good at trick photography! They set the car up in front of a red curtain to take pictures, which amplified the red paint off the car. God trick to make it look good, but when I saw it in person, totally different look to the car.

Risoli

6 de may. de 2014

Very easy to work with... Amazing looking dealership and impressive inventory

Dan Heyburn

25 de abr. de 2014

Bought a Mercedes here at Spanos Motors and was very happy with my overall experience. My salesperson Mike was very friendly and helpful. Very happy with my purchase.

Car Buying Skeptic

23 de abr. de 2014

I hate cars. I hate feeling like I'm getting screwed when I buy it, fill it with gas, repairs, and then again when I sell it! I was skeptical walking through the door! Sammie helped us the entire way. I got him to go for a ride in the little convertible!! He is a great person and tells you like it is. We liked our experience with him so much that we bought that car and we are buying our second car from them this weekend. Depending on how that goes, hopefully I will have to write another great review!

Michael Scott

22 de abr. de 2014

I purchased a beautiful Audi A6 from Spanos Motors earlier this year and have experienced what I would call an extraordinary level of customer service. My Client Advisor, Mike Levitt, has proven his commitment to satisfy my needs as a consumer every step of the way - from start to finish! For example, after being transported 2200+ miles door to door, I discovered the vehicle to be in need of some additional "TLC." After coordinating with Mike, Sean (Service Dept) and Rick (GM), I received an equitable reimbursement from Spanos Motors for the cost of the repairs that I received locally. Now that is demonstration of standing behind a true philosophy of strong customer service! In today's business environment, I have found it extremely rare to find a retailer within any industry, including "high-line" automobiles, that places the customer first in all aspects...Spanos Motors is such a company, and to them I say, thank you and keep up the good work!

Luis Santini

19 de abr. de 2014

On 06/18/2013 I bought a 1999 Jaguar XK8 from you guys, the same week the car presented an engine problem and an engine message was displayed on the dash, I call you guys and they took the car for repairs the same month, after one week you returned an allegedly fixed car with a "new" car battery; After three more week and only 200 extra miles the same engine problem appears. Obviously you did not fixed the problem, after a great frustration with the car purchase, I took the Car to the Orlando authorized Jaguar dealer where they changed the "throttle" and fixed the problem ones and for all, but charged me $3,000.00. I send an e-mail to Mr. Alex Spano's asking help in the payment of the Jaguar repairs, after three weeks a Spano's manager call me asking me to send the repairs bill, what I did with negative results until now. I thought The Spano's Motor dealer was more professional and reliable, but obviously, is not. Beware when you buy a car at this car dealer.

Stephanie Miller

16 de abr. de 2014

pleasurable experience, sammy g, was very attentive and helpful. He made the process easy. Thanks a million!

Jackson B

5 de abr. de 2014

Always wanted to drive a luxury Vehicle. ..Luckily for me my car broke down, Giving me a reason to make a purchase..Went to Several dealerships, then landed at Spanos. Walked in the door and was judged Immediately by salesmen thinking for some ODD REASONthat I wouldn't be able to afford a luxury vehicle. .hmmmmm. Long story Short, a sales rep by the Name of Michael Levit, Caught me as I was walking out with a pocket full of money and asked if I wanted to see a car. He appologized for his coworkers poor judgment and treated me like royalty. I brought a BMW 525I AND NOW I'M LIVING MY DREAMS..SO ALL HAil to Sir Michael Levit.. He has my vote for salesman of the decade. .

loyal custormer

5 de abr. de 2014

Salesmen Sammy did a great job getting my vehicle done and ready . I would refer anyone to Spanos that have great clean one owner vehicles. By the way this is my 18th vehicle purchase from spanos .

Balvantrai Rana

4 de abr. de 2014

I only went to the dealership because my son was buying car. I ended up like a Mercedes for myself so I buy it. Sammy was very helpful and polite through the whole process. I give him a little bit of a hard time but, he kept his approach professional the whole time. Thank you Sammy I m enjoying my new car very much.

Krana

4 de abr. de 2014

As soon as we walked in we were greeted by a very friendly receptionist. She set us up with Sammy who from the get go only showed me cars that I was interested in. He did not try to pressure me into buying something I did not want which is exactly what happened the day before at a different dealership. From the moment we shook hands till the day I took delivery of my new BMW 750LI Sammy was professional and delievered on all his promises. The service department although a bit off on meeting time limits did a great job as well. Want to thank Rhonda in the service department for all her help as well. She too was very professional and helpful throughout the whole process.

ChloeH

3 de abr. de 2014

Very professional service and great selection of cars. I didn't buy one on my first visit, since I wanted some time to think about it, but I will definitely go back there and talk to them some more - they gave me some great ideas and advice.

StevenJohnson

2 de abr. de 2014

I had a great experience there - the sales guy that helped me was really friendly and open with me. He answered all of my questions and knew what he was talking about. I got a good feeling from him, and everyone else there was friendly as well. The facilities were well maintained and the cars were all very clean and nicely presented. They had a good selection, and I felt comfortable taking my time browsing around and asking questions. I didn't buy a car yet, but I will definitely go back there to buy one after doing a bit more research.

JoeSol

2 de abr. de 2014

I bought a BMW there a few weeks ago and am very happy with it. They had a good selection of cars to choose from, and the sales rep was very helpful and not a typical used car salesman. I felt like he was trustworthy and helped me make the right decision. They are overall a very friendly dealership.

KJ

29 de mar. de 2014

I asked for a carfax and that request has been ignored.

Bearrivergirl

27 de mar. de 2014

We just bought our 4th car from spanos. This one a BMW 525. Always love the cars we get and this is no exception. Greg was a good salesperson, showed us cars in the pouring rain. Was helpful in getting us extras on the deal. We will go back when we are ready for number 5.

RadM

26 de mar. de 2014

I had a great experience at Spanos Motors. The sales professional was very knowledgeable and answered all my questions thoroughly and objectively. He did not use crazy sales pitches, and I really felt like I could trust him and his responses. Thanks to his honesty, I was able to make an informed decision and did not feel rushed. They had a good selection of cars and after a lot of questions and comparison shopping I ended up buying one from them because they had the most reasonable price and I enjoyed their customer service so much.

DC3

25 de mar. de 2014

Buying something this large without seeing it in person goes against all I believe in; but I took a chance after talking to Dean and Stephen. Bought the Harley Davidson Electra Glide that they had advertised. When it arrived in Michigan I can say that it is EXACTLY as pictured and discussed over the phone. The pictures they had showed any blemishes, and I was told of any scuffs or effects of Florida air on the chrome. (all minor) The sales process was simple and painless. Only reason for not giving all 5 stars is sometimes it takes a while to have calls returned. To be fair, I don't return calls to my customers until I am done with the folks that are sitting across the desk from me either. Planning to visit store in person on next trip to look at something on four wheels. Just need some sunshine now!

Burke

20 de mar. de 2014

Purchased a VW Passat from Spanos Motors. Spanos was great to work with, the price was great and the staff catered to my wife and I thouroghly. We decided to finance and purchase a warranty. We love our new car and highly recommend Spanos to all our friends.

TD

5 de mar. de 2014

I usually wouldn't take the time to write a review but for Spanos I make an exception. Queried a vehicle on the phone last Saturday and it was confirmed sold that morning, another vehicle confirmed available. Drove there next day and that second vehicle was also sold and had been mistaken for another car of similar details, surprise surprise. The salesroom only has a FRACTION of what is on the website. They do not remove vehicles that are sold, they leave them up on the website to attract.....yeah, never seen this one before. Salesman Dean could not even give a list of current inventory, and blamed the website being down and business for the reasons behind the inventory not being up to date. WakeUpCall: it's now Wednesday and that same inventory is up there! Best yet; that car that was sold when I rang originally was confirmed as not available next day when I was there, however got a message from a different salesman there the following day that it was for sale, yet it was nowhere on the showroom floor! So one guy says it's for sale, other guy says it's sold....don't waste your time, car salesmen at their finest.

Jasmine

4 de mar. de 2014

They have an excellent vehicle service department. I'm really glad I went there. The staff were knowledgeable and very friendly, and we were happy with our experience there overall. They do a great job standing by their word, and the work they for us was top notch.

Joe

25 de feb. de 2014

When it came time to purchase a used car for myself I was very lost. My wife and I have been looking for a new car, on and off for over 6 months. We checked almost every site on the internet. When we called it either had been sold or when we went to see the car it was drastically different than the pictures. Ive been driving an ML mercedes for 4 years and wanted to purchase a newer luxury SUV to transport my real estate clients. Our neighbor mentioned Spanos to us over a dinner party. We pulled them up and saw many interesting SUV's and great prices. I called on one but it sold the day before but the salesperson John admitted the cars there sell very quick and he asked me what we were looking for and when we get something in he would call me. Three days later John called my and said the just recieved a 2008 ML350 with all the options I wanted at a great price (too good to be true). He held the car for us and when we went in the next day and there she was just like he said and not sold). There operation is very impressive, they service all there cars in house and no pushy sales tactics. If you are looking for a car, want luxury, performance and a dealer who stands behind it all, I strongly encourage you to look at Spanos Motors. John was extremely knowledgeable, quick to listen and very motivated to please. Truly one of the best dealer experiences I've ever had.

Raydissapointed

24 de feb. de 2014

I made an offer but the dealership never responded. No text, no email and no call. Not professional.

Chris spuzzillo

10 de feb. de 2014

This dealership has not refunded back my down payment for over two weeks now. The salesman took my down payment before we got to the finance mgr. but after they lied on terms of deal and I walked away they have not credited back my credit card as they said they would. I have filed a complaint with the state of fl as well as had the credit card co. Dispute the charge. Small claims court is coming very soon. Buyer beware of this shady dealership and it's awful customer service.

Michael Scott

6 de feb. de 2014

It is with gratitude that I share this review of my recent experience with Spanos Motors, and specifically my sales person, Mike Levitt. My internet search for a specific make and model of vehicle lead me to Spanos Motors. From my initial phone call with Mike, through the entire purchase process, and culminating in the delivery via an Auto Transporter (traveling some 2200+ miles door to door), I could not be more satisfied! Not only am I very pleased with the condition of the vehicle, of which Mike went the extra mile to be sure it was in superb condition to exceed my already high expectations, but the extraordinary level of customer service that Mike exhibited, via multiple emails and phone calls, by answering my questions and making sure I was well informed and comfortable throughout the entire transaction, all lead me to rate my experience with Spanos Motors and Mike Levitt as a "10 out of 10."

Lisa

4 de feb. de 2014

I was looking to purchase a new BMW and I came across Spanos Motors. When I went threw the web site I saw many good deals so I decide to talk with one of the representatives on line. When I went to Spanos Motors the next day I met with Roberto. Roberto took the time to make sure I was happy with my purchase. I would recommend Spanos Motors to anyone. The service there is great.

AbdKalai

14 de ene. de 2014

I am in process to buy an infiniti and I like the service and the responsive way of the team.

StephanD

13 de dic. de 2013

The sales people were professional, not pushy at all, and it was evident they have a great product, and are enthusiastic about their vehicles. The whole experience was enjoyable, and I would not hesitate to recommend this dealership to a friend.

Stewart

19 de nov. de 2013

My overall purchase experience was great. I actually enjoyed it. I love my A4 and hope to upgrade someday to the S4. I would highly recommend giving Spanos a call.

Miss New Brunswick

19 de nov. de 2013

The above words were spoken to me on the phone by Mr. Alex Spanos the day after we purchased our 2007 Saab Aero convertible, describing the "beyond belief care he would take of us" to remedy the issues and problems with the purchase of our car and the other obvious issues and problems with the car that became apparent on returning home. The following words were handwritten in a thank you note to Mr. Alex Spanos. "Thank you very, very much for the excellent way you handled and remedied issues and problems with our car. YOU are a man of your word and we appreciate the "beyond belief care" you took of us. Sincere regards Shirley and John Gartland WE LOVE OUR CAR!!!!!!!!!

JakeW

16 de nov. de 2013

The entire Spanos dealership worked to make us a GREAT deal. I would recommend Spanos Motors to anyone. When we are ready for another car we will be returning. The enitre staff worked to make our family welcome and to make sure we were happy with our new Mercedes. We came in on a very bust Saturday and they worked with our credit and helped get everything we wanted in a timely fashion.

Danvent

13 de nov. de 2013

Great selection of cars! I met the owner, Alex, and he's a great guy and was very helpful in explaining the whole process. I ended up in a sweet BMW and it was an awesome experience dealing with Spanos.

Infinitymom

30 de oct. de 2013

This was my first car purchase in ten years and Stephen made it as painless as possible. My husband and I showed up late from Orlando on a Sun. afternoon and asked to see the vehicle I saw online. The online description of the vehicle and photos were very accurate and after a quick test drive (just to make sure I liked how the car handled) we purchased the vehicle without any reservations. I highly recommend Spanos Imports and I found their professional service and quality vehicles well worth the drive.

Nate

22 de oct. de 2013

I have bought 3 Mercedes from Spanos Motors and each time it has been a great experience. I worked with John. He was extremely friendly and helpful. I work out of town, so we communicated initially online. He had all the information for me to review online, then when I arrived to their spectacular dealership the vehicles were ready for me to test drive. The purchase of my vehicle went very smoothly. Everyone was very friendly and helpful. I highly suggest purchasing from Spanos Motors and work with John. He is not pushy and he will do what ever needs to be done to make you a happy customer . Thanks!

Happy Customer

19 de oct. de 2013

I can't thank the staff at Spanos enough. They were so accommodating and aware of our financial situation. They worked with us and got us in the car we wanted. Would highly recommend working with them. Rick & Alex are top notch guys.

Caroline

15 de oct. de 2013

EXTRAORDINARY!!! A great car dealer with honesty, knowledge of product, and an extremely friendly staff. That's what you'll find at Spanos Motors. I've had three vehicles repaired from their service department, without a single regret about the choice,or the service. Everyone I've dealt with at Spanos Motors has gone out of their way to address any questions I might have had. I certainly do not see any reason to stop dealing with them in the future or When I'll need another vehicle they will be my first and more likely... my last stop as well.! Thank You so much for Taking care of my Family like they were Yours.

Collette

15 de oct. de 2013

From the minute I walked through the doors, everything was handled professionally. I have nothing but positive things to say about each level of the buying process. I am a female(70) and this was the first time I did the entire process alone. It was not intimidating and every step was explained. I felt at ease and well cared for. The salesman, manager, finance mgr, and the maintenance area all very professional and courteous, my car is comfortable AND gorgeous. . Thank you again for having such an extraordinary, Professional staff. They made my purchase very pleasant. Thank you Spanos I will see you in the future.

carnut

10 de oct. de 2013

Only conersed by email as the advertised car I was interested in was sold. I noticed they had still not removed the ad even a week later. Most of their vehicles come up in my queries and truely look in pristine condition on line.

Fast Cars

4 de oct. de 2013

Came to this place to look at a mk5 gti and walked away with a miata. Showroom and staff are nothing less than professional and efficient. They go out of there way to make you feel as comfortable and make the experience as pleasant as possible. Even after i got my car the remote to unlock/lock the doors wasn't working and between Dustin and the service team, they got it all figured out and even got me a new key. Big shout out and thanks to spanos motors.

Satisfied Customer

1 de oct. de 2013

Over the past 15 years, I've bought 4 cars from Spanos Motors, from a Saab to a Mercedes AMG. Although they've moved locations a couple times since then, they have always had the greatest selection of cars. For anyone looking for an affordable luxury or performance vehicle, this is the perfect place. There's no "buy now" pressure from the salesmen, which is really nice if they don't have the car you're looking for at the time. They have gone above and beyond to help me obtain the vehicle that I wanted. Overall, I'm very happy with the car's I've purchased and the enjoyment and reliability they've given me. This is a fantastic place with amazing staff and owners and I wouldn't think of purchasing a vehicle from anywhere else.

Boxster

29 de sep. de 2013

Spanos was recommended to me by some local friends that have purchased there. I purchased my dream Porsche Boxster. It was black the color I wanted and the price was below my budget. Everyone was extremely nice and the transaction was quick. I would purchase again and recommend them to friends and family.

NOT A FAN OF SPANOS

28 de sep. de 2013

WARNING! Bought a car from them, they called me three days later to tell me I had to return it because they got the financing wrong it was 3K more than they had sold it to me for and they already sold my trade so I would be stuck with what they had on the lot. Had to call a lawyer to keep my car. I thought it was an honest mistake till I went back to trade it in years later and they did it again. Settled on a price over the phone then got there to pay for it and suddenly they made a mistake and it was 3K more than the price they gave over the phone. The manager Steve did not even apologize to us after having to drive 1 hour with a baby. We were offered a return customer discount, that they suddenly forgot about when it was time to buy as well. They will tell you what ever you what to hear till its time to put it in writing. Save time and hassle and buy from an HONEST dealer. If this does happen to you, you can make them stick to there verbal agreement by law!!! I would just rather go somewhere that I can TRUST the people I'm dealing with! NOT THESE GUYS!!

Glenn

23 de sep. de 2013

I tried to purchase the car I wanted but both times it was sold before I could get to it. However, Steve was willing to keep looking for a vehicle that will fit my needs. Good experience.

Sharon

19 de sep. de 2013

I purchased a 650i BMW and have had issues with the car less than 24 hours after buying it. Car has spent more time in shop being fixed and its still not operating the way it should. Haven't been reimbursed for expenses under warranty even though they said they would. They lack technical and customer service. Buy a car from a real dealer!

Travis K

6 de ago. de 2013

Spanos is a wonderful full service car dealership. I purchased my last vehicle from them and the process was absolutely painless and rely on them for all my car repair needs. Extremely friendly staff. Great people all around.

Glenna D.

25 de jun. de 2013

I had a beat up 2002 Nissan Frontier, took it to Spanos Motors to get body work done. What had happened is I smashed the tailgate on a pole and couldn't find anyone to replace the tailgate for me. Spanos not only found a replacement tailgate, but repaired my quarter panels, and repainted a lot of the car. Now my beat up old car looks brand new and I couldn't be happier. Thank you!

Joseph Tymorek

15 de may. de 2013

Dear Mr. Michael Levitt, Just wanted to thank you for my new Bmw 5 series and a smooth transaction. It was such a pleasure to dealing with a company and staff with courtesy and professionalism. And also a big thanks to John in your financial department for getting me such a great rate with Chase Bank on my loan after not having such a good credit history. My family and friends will definitely know about your company and the service you provide to luxury car buyers. I am sure that we will see you soon when we go shopping for next vehicle.

richard carlo, bside tavern

7 de may. de 2013

this is the second car we bought from this company. both times were a pleasure and we are extemely happy with both vehicles.

John Mc

22 de abr. de 2013

Bought a few cars from Alex and Vick, and always been happy with the purchase. There is no "pressure" when you are there, it makes the whole buying experience a great one. I also brought in my vehicles for service and always have been pleased with the work done. I highly recommend this establishment, Good job Spanos!

tlecompte

17 de feb. de 2013

Spanos Motors is an amazing organization, from the top guys (Founders Vic & Alex Spanos) to the Sales Team (Dean, Mike or Dustin are all excellent) to their Service Dept., you will be very satisfied with them from start to finish. We recently purchased our first vehicle from the Spanos Motors group, a 2008 Infiniti QX56, that they found custom through their numerous auction contacts. We wanted a specific color combination, a specific mileage range and amount of service records and they delivered within 2 weeks! We had previously spent nearly 6 months trolling the auto websites ourselves with little/no success. They also found us very attractive financing terms that were BETTER than our own bank! I would highly recommend that if you are looking for a quality used luxury vehicle, that you save yourself the time and trouble and trust Spanos Motors with the job! You wont be disappointed!

Bold21

16 de oct. de 2012

I just bought a very nice car at Spanos and had a great experience. They have a great selection of luxury cars typically 2 or more years old. This was an eye opening experience, because I have tended to buy new cars in the past and taken an immediate, significant depreciation hit. I saved a lot of money buying used at Spanos on a car that is still under factory warranty. They can also provide extended warranty's on cars that are beyond their factory warranty. Given there are so many choices I found a car that I never considered previously and I love it. If you are in the market for a luxury car at a great price, I highly recommend Spanos. They also gave me a great price on my trade-in and I discoverd that I only pay sales tax on the difference between the cost of the new car and the trade in value of the old car, which also saves a lot of money. I highly recommend that you visit Spanos for your next luxury car purchase.

Shooter

25 de sep. de 2012

Great people, great car, great price! Found my dream car at Spanos.

CarBuyer

20 de sep. de 2012

We went in found exactly what we were looking for. Then began the financing part. I have great credit but they kept having issues. Asked for a co signer. They tried three co signers over a weeks time period. Every time saying it would work. I just think the financing dept needs to be quite a bit better. We took our business somewhere else for the car we wanted!! Was a week of ridiculousness.