Dallas Fonner

22 de sep. de 2021

Hard and pushy, cars aren’t even worth half of their asking price and the owner or salesmen belittled us the whole time. Wouldn’t recommend even attempting business with them.

Maia Lynch

8 de jul. de 2021

Absolutely horrible place and experience DO NOT BUY FROM HERE. I bought a 2013 Nissan Rogue from them that seemed to be in great condition until the transmission started to have trouble not even a month after buying it. They said they would not take care of the issue even though they had to have known about the issue before hand having barely used the car a month. They treated me with little to no respect after they took far too long to mail me the title to my car and have horrible attitudes when talking to customers. Seriously would not recommend, the prices are low for a reason apparently.

David Sheafer

15 de mar. de 2021

Shea was professional and friendly, but not pushy. Good selection of vehicles. Found the vehicle that I was looking for. Although there was an issue with the vehicle, they fixed the problem, no charge. They have very good mechanics working there.

Ally Hughes

27 de may. de 2021

I have no complaints against the actual auto dealers, but I do want to warn others about a warranty service they sale for some of their cars. Please do not blindly purchase the freedom warranty if it’s presented to you. Please do yourself a favor and look into the warranty company and look at their online reviews both Facebook and google. Don’t waste your money on this warranty and whatever you do don’t depend on them to come through and fix anything. I had purchased a 2013 Kia and it broke at about the 2 year mark with engine issues. The car was routinely maintained and check up as my father is a mechanic (small things oil changes, fluids, breaks- all major mechanical issues have to be dealt with thru the warranties approved places). None the less I had purchased the 5 year warranty through freedom from the car dealership and of course they denied my claim. My car still sits to this day, just waiting to pay it off so I can junk it. They pretty much denied the claim because my father did the oil changes which he was allowed through the contract- it wasn’t major work. But they denied his receipts etc, basically his documentation wasn’t good enough for them. I just want to warn others to look into the warranty and read the reviews before purchasing- if it sounds too good to be true it’s because it probably is. Please read the reviews and you will see there’s a bunch of complaints just like mine for freedom warranty. Hoping maybe this dealership stopped doing business with them but I doubt that. Once again I want to reiterate I don’t blame this on the dealership the car was great and no way they could have known any issues would arise- but I expected everything to be okay cause I had a 5 year warranty that should have covered the work it needed.

The Ark Workshop

29 de feb. de 2020

I am an out-of-town buyer. Always buy local. However, the friendliness of the sales staff and quick response to my emails motivated me to make the 30 minute trip. Salesman equipped me with all the information I needed to make an informed buying decision. No pressure whatsoever. Gave me several names of area mechanics that could do a quick inspect of the vehicle. Allowed me to have the vehicle for a few hours while I test drove, had it mechanic inspected, and stopped for lunch to review all the information. Purchased exactly what I've been looking for in the price range I needed. Definitely a place to purchase from again. Lebanon is a nice little town. You should definitely make the trip and check this dealership out. Very glad I did.