Brandi Robert

14 de sep. de 2021

This Is the worst dealership. I went there on Monday and told them I had low tire pressure reading on my dash. I stated on Saturday my tire was low and put 32 psi in my car. But again the alert came on. Went to this dealership and they said I had too much air in my tire. I was told they released the air and I was good to go. I asked the service advisor which tire was it and he said he didn’t know. Wow! So the technician didn’t communicate that information with the service advisor. I left. Two days later the alert reads again low tire pressure. I go back to this dealership and was told I have a nail in the tire and it can’t be fixed because it’s on the side. Said I need to replace the tire. Well I have a tire warranty from when I purchased my vehicle. They told me to call that dealership for that information when I already told these people I evacuated from Louisiana due to hurricane Ida. But I already knew my warranty information. But they didn’t try to work with me at all. They wouldn’t let the warranty company pay them directly because it would take them 24-48 hours for them to get their money. I’m covered and they could verify that information when they called. They wanted me to pay $201! I left. They had no concern. Didn’t care that I wasn’t from here and basically stuck out. But thank god for discount tire company. They accept the warranty and took me right away. And I can’t wait to get to a real Honda dealership that care about their customers.

Robert Park

11 de nov. de 2021

Unfortunately I have to edit my initial 5 star review to 1 star. I have tried communicating with the salesman I purchased my car from about receiving the spare key that every new car comes with and to this day have not had any success. I simply do not understand why a dealership would sell a new car with only one key to provide the customer. The solution I was provided by the salesman is a full tank of gas and all weather floor mats since according to him and his manager they are unable to get in contact with Honda in making a spare key. This has been a horrible experience and goes to show that once you sign the paperwork and drive the car off the lot this dealership doesn’t care for their customers.

Sameer Deshpande

23 de may. de 2021

Edit - Had to visit again for a service. Had an excellent experience with Brad. He made the appointments, followed up timely, and always communicated the status of service. He was very prompt and had all the paperwork ready. Brad was helping another customer when I went to pick up the car. He ensured another service adviser completed the formalities and I could be on my way out. Was in and out of the dealership within 15 mins on both occasions. Thank you, Brad! I had a very pleasant experience. Special call out to Dung Le and Alan who helped us with the car buying process. Dung Le was very prompt in communicating, be it via text, emails or calls. They answered all our questions patiently and were cordial throughout the process.

Martin Rocha

23 de oct. de 2021

Absolutely terrible experience with these guys I would not trust anything on their website, which is clear to me now needs a lot of work, you're better off going to any other dealership that is more transparent about their stock and prices. They gladly took my information and performed a Hard Inquiry on my credit report but lied about delivering a vehicle I purchased online.Their manager Justin Hopkins has his email just for show apparently because there has been no response to any of my emails. Stay clear from this place at all costs.

Karen Cardenas

1 de mar. de 2021

We went in for regular oil change service with no appointment. Erick was so helpful and friendly. He gave us the recommendations based on the fact that we had never had service done with them before. He was polite and not pushy at all. That's what we like. The wait was reasonable too. We will definitely be going back for the rest of our car care. Thank you Erick for your excellent customer service.