Metairie Girl

22 de ago. de 2016

I love Royal Honda! This is my family's 7th vehicle from Royal. We don't go anywhere else.

Caitlin

21 de ago. de 2016

I just bought my second vehicle with Royal Honda--another great experience. This time was more complicated than the last for financial reasons but Carlos and Dave were pros and helped me get the loan that I needed. Professional and kind people. Grateful for everything the whole dealership did to help me.

Betania

19 de ago. de 2016

Special thanks to Jared and Anthony hall. They did everything perfectly. Helped us as much as they could. But I wouldn't have gone back to Honda if it wasn't for Michael Faucheaux. It couldn't have happen if it wasn't for him!!

craig g

19 de ago. de 2016

I did my preliminary search of about 10 different dealerships to see the cars/dealerships I liked. I narrowed it down to 3 three. Royal Honda was ultimately the dealership I chose. So why did I choose Royal? Obviously, the car is one of the main reasons. I felt the safety features and amenities on the civic were perfect for my daughter going away to college. Then the Sales Manager Walter Wild worked real hard to get us a great deal. Last but certainly not least Victor Shaffer our sales person was awesome!!!! He took the time to show my daughter all the features the car had to offer and did a great test drive to make sure we were completely comfortable with how it operated. Victor acted like we were his only customer that day even though he had no clue if or when we were going to make a purchase. It turns out they found the colors my daughter wanted so we were able to buy the car that day. So as I am signing the papers to purchase the car Victor show up with a box of long stem roses for my daughter congratulating her on her new car. I have owned many different types of cars some of them higher end vehicles & those dealerships could learn a thing or two from Victor Shaffer & the team at Royal Honda!!!!!! Great Job Guys.

Jeanine Mendel

26 de jul. de 2016

I have been with royal honda for 10 years and until now have been happy. Their customer service is lacking especially the call center. It would be nice if someone actually answered the phone, but all you get is a phone answering system designed to avoid customers. Last Wednesday I dropped of my vehicle to have the passenger side air bag replaced due to the recall. I was told that it would take no longer than a day to fix and because of that, I couldn't get a rental. That's fine, but they weren't able to even get to my car because they were too busy. Too busy to answer the phone, too busy to call me back! After leaving 3 detailed messages, at 5:45 I got a ride to pick up my vehicle , ready or not. After an apology and a promise that my car would be expedited through the "express service", I made another appointment. Like having to come back was somehow going to erase this unpleasant experience from my mind. They told me it would only take 30-35 mins. I said fine. What they didn't tell me was that there would be a line of cars going out onto vets blvd! There were about 13 cars ahead of me... so I left. I probably should have stayed, but I had no confidence that I would be out of there any time soon. I also wondered how many of the cars ahead of me were also "express customers ". Normally when I get poor service, I just go somewhere else. Prior to this experience, I would have only had good things to say about royal honda. All I can say now is...get it together! Jeanine Harrison

TGilmore

26 de jul. de 2016

Great Customer service. This was my second time buying from Royal Honda and Danny my sales person. They made it very easy and enjoyable.

Pam D.

19 de jul. de 2016

I have to say - I WAS NOT looking forward to buying/leasing a vehicle. In fact, I brought my 3 grown daughters with me for support and as my armor - lol. But at Royal Honda, the experience couldn't have been any better! Two thumbs up to ALTON CLIVENS, my multi-award winning salesman, and DAVE C. in Finance, who took the sting out of the whole process. They were patient (lots of questions), knowledgeable, kind and pleasant. Kudos!!!! In fact, I think all had an enjoyable experience - if you can relate that to buying/leasing a car! Did I mention this was done in the last bit of time before closing - they NEVER tried to hurry the process along to get us or themselves out of there. Hats off to you guys!!! Thanks and Blessings to you both!!!

Bill Amerland

11 de jul. de 2016

I have leased three vehicles through Royal Honda and have been thoroughly impressed and well satisfied with the treatment and service I received.

Ariaine

27 de jun. de 2016

Alton was an exceptional salesman. He was personable and explained everything. His passion for what he does shines through in everything he did. I can not thank him enough. My Honda Accord has exceeded my expectations.

Barbara Green

24 de jun. de 2016

I recently purchased a new Honda Fit 2016 from Royal Honda in Metairie, Louisiana. This is the fourth Honda I have purchased. Therefore, I would have bought a Honda from any dealership. The lagniappe I received throughout my entire experience at Royal Honda was fantastic! If you need a Honda, Royal Honda is the place to go.Since Hondas are such great cars, my only regret is I will not be buying another one from Royal Honda for about ten years. But that is OK because my grandson will be 16 then and we will buy two Hondas!

Mike the Tiger

24 de jun. de 2016

This is my 4th Accord from Royal Honda. They are a customer first dealership. Victor has always been spot on.

Corey P

23 de jun. de 2016

I was treated with great respect and care when I went to Royal Honda. Alton Clivens was very sincere in everything he was telling about the cars and really worked hard to find my best fit, which garnered great trust between us. Anthony Hall worked his tail off as well to get me a superb APR which sealed the deal , as well as have me some very useful credit building tips . Royal Honda has some great employees as well as great people.

David

21 de jun. de 2016

My wife and I stopped in on a rainy day to let the showers pass. We were greeted by Nat who was extremely courteous. I had shopped for an HRV in my home town, but both of the local dealerships did not measure up to our expectations. Nat helped us get the car we wanted in the trim, and color we desired. All the while keeping the payments within our budget. We could not ask for a better car buying experience.

kathy and sig hiller

23 de may. de 2016

we thoroughly enjoyed our royal honda shopping experience, which is why we bought our 2016 odyssey without even shopping any competitors. we were treated "royally" by everyone with whom we came in contact, from walter, the sales manager, alton, our salesman, to anthony, our financial manager. we anticipate dealing with the service department for normal maintenance will be equally satisfying. thank you, kathy and sig hiller, metairie, la.

Sabrina & Rodney Boyd

18 de may. de 2016

Our visit at Royal Honda , was very interesting , the salesman (Nathaniel) was very knowledgeable about the car. We would recommend family and friends . Thank you Rodney and Sabrina Boyd !

John

16 de may. de 2016

I called Victor Shaffer to gather information on possibly purchasing 2016 Honda Odyssey. He was very helpful, not only did he provide me with everything I needed to make the purchasing decision, he even drove a new Odyssey to my house to show it to my wife. She loved the space, the drive and features, picked a color and 1 day later I was picking up my wifes new car. Thank you Victor for making the car buying process easy!

Ryanmpat

27 de abr. de 2016

Everyone was amazing at Royal Honda. This is my second car I've bought from them and they are super professional while being very friendly. I'd highly recommend this dealership when looking to buy or lease a car. They made the process as easy and pain free as possible

Hutchinson

14 de abr. de 2016

My salesman was helpful and supportive throughout the purchasing process. He answered all of my questions and was patient while I looked at other types of cars.

Vicki B.

4 de abr. de 2016

Royal Honda was a breath of fresh air! After visiting many dealerships, they were honest and not overbearing. They worked with my budget and didn't apply the usual pressure and games you find at so many dealers. My salesperson Nat LaBeaud was amazing and truly a gentleman. I highly recommend Royal Honda!!

Brian Bruno

2 de abr. de 2016

Walter and Victor were fantastic to deal with and would recommend anyone to go see them first when buying a new car

Mark Choina

31 de mar. de 2016

My wife and I purchased a 2016 Accord and a 2016 Pilot from Royal Honda. Our salesman, Alton Clivens, was very professional, knowledgeable and easy to deal with. We are new Honda owners after having always purchased General Motors Vehicles, The entire process; from learning about Honda vehicles,test-driving the cars, negotiating the price, to vehicle delivery was a professional experience. Mr. Wild worked with Alton to ensure that the prices were fair. I highly recommend this dealership to anyone looking for a new car.

Prince Charming

30 de mar. de 2016

Chad and the financial department did an excellent job of finding the right vehicle for the right price to fit my budget in under two hours (like Cinderella's glass slipper) when other dealerships would have haggled over price and style for hours (not including paperwork) turning your fairy tale dream purchase to a foul-tasting nightmare. Kudos to all of Honda's team for working collaboratively on ensuring excellent customer service in a clean, safe, and friendly environment.

Bill & Linda

29 de mar. de 2016

This is our second time buying from Royal Honda and, just like the first time, the experience was great. We got a beautiful Accord at a great price. The sales team was a joy to deal with. We love our new Royal Honda.

Michelle C.

16 de mar. de 2016

If you need a Honda, look no further than Royal! Everyone there is amazing. They truly go above and beyond for there customers. I have bought or leased 3 vehicles from Carlos Rendon and every time, he and Dave in Finance have been so good to me. They take their time, they don't rush you, and they're truly understanding about everything. I appreciate everything they have done for us over the last few years.

Loyal to Royal

14 de mar. de 2016

Bought my second brand new civic from royal honda and I couldn't be happier with the sales and finance team..friendly, informative, courteous, etc..if you're looking to buy a honda there's no better place to go

ABPPAT

3 de mar. de 2016

I HAVE BEEN BUYING CARS FROM THE BRINSON'S AT ROYAL SINCE 1969 - MY FIRST CAR CAME FROM ROYAL OLDSMOBILE AS DID THE NEXT 4 OUT OF 5 - I AM LOOKING FORWARD TO MY NEW HONDA - MY SALESMAN CARLOS WAS A DREAM TO DO BUSINESS WITH AND WENT OUT OF HIS WAY TO MAKE SURE THAT I WOULD BE HAPPY WITH THE CAR I WAS BUYING THANKS ROYAL HONDA - I WISH THEY STILL MADE OLDSMOBILES THAT WAS THE BEST CAR EVER.

deer hunter

2 de mar. de 2016

My wife and I just traded in our 2014 Odyssey Touring Elite for a 2016 Odyssey Touring Elite. The vehicles were identical, just got a newer vehicle with new warranty and a lower monthly note because of the equity on the old one. I had received a letter in the mail informing me of the opportunity to do this and was hesitant about it so I called Scott Usher and talked to him. My wife and I scheduled a meeting with him to discuss the offer. After discussing the pros and cons of the offer, we decided to make the trade especially considering there was an identical Odyssey in their stock. Everyone we dealt with were friendly and accommodating. After switching vehicles and leaving the dealership, we got a call from Scott informing us that we had left some of our belongings in the old vehicle. Since we were still in the area, we drove by and picked them up, otherwise, Scott said he would be happy to drop them off at our home.

Co

26 de feb. de 2016

I recently purchased a HONDA CRV from Royal Honda. The salesman, Jared Hotard and the Finance Man, Anthony Hall, made the experience very easy. I got a great deal and I am getting so many compliments on my new vehicle. Corinne

Jeffrie

22 de feb. de 2016

This is my 6th car from Royal Honda. Scott and Dave as always were kind and generous with their time. They both allowed me to change my mind several times and always came back to where I should be. Thanks again for everything. Jeffrie

Chris

15 de feb. de 2016

Me and my wife just bought 2 2016 Honda Accord Sports with assistants from Mr. Alton Clivens. And I tell you we love our vehicles. He was an amazing salesperson. Was not a a get-over like previous salesperson I've dealt with when purchasing a vehicle. He was helpful, reliable, and straight to point. The Royal Honda management team was amazing as well putting together a excellent team over there. I don't know how the other salesmen were, but I can assure you that Mr. Clivens is the man to go to when purchasing a vehicle. Me and my wife left the lot happy with no regrets. Thank you so much.

rk

25 de ene. de 2016

see above both patti and martin were excellent at their job.they spnt a lot of time finding the exact color i wanted.could not be nicer or more competent.

rsk

25 de ene. de 2016

both the salesman and the sales manager,patti and martin,could not be more caring or helpful in finding me the exact color and car i wanted.they spent quite a long time to get me what i wanted.i can,t say enough good things about them.they are just the best!!!

J.Mercado

21 de ene. de 2016

Bought my 3rd honda with the same Sales Consultant Danny Nuccio with the help of Anthony of Finance and Victor Shaffer. For me buying a car is not only the brand, its the person in the dealership whom your dealing with. I would like to commend Danny, Anthony and Victor for an excellent customer service, they have been consistent since i bought my first car. They are an asset in this dealership.

Edwin

21 de ene. de 2016

Excellent experience at Royal Honda Metairie LA . Alton the Sales man of the year was so friendly n very helpful.we purchases 2016 Honda Touring n it's a great car...

Val and Nellybelle

20 de ene. de 2016

This is the second time we went to Royal Honda to buy a CRV. Carlos is a wonderful salesman for your company. We ended up with a super duper CRV! The process did not take long at all.

Cliff & Moe

15 de ene. de 2016

We recently purchased new 2016 Honda EXL-V6 at Royal Honda. My experience with Royal Honda of Metairie (and specifically with salesman Alton) was awesome. I highly recommend this place if youre looking for an automobile. He was very low pressure through the process and we didn't feel any of that sales pressure that we worry about when shopping for a vehicle. The negotiations were straight forward and didn't unnecessarily waste our time. My wife and I had many question throughout this process and not ONE time did he have an attitude. We call him throughout the days and each time he answer our question. I feel he went above and beyond by doing this. Also, closing the deal with the Finance Officer was VERY harmless. He was extremely professional and gave us any incentives that was available. I wish them both best of luck for a bright future with Royal Honda of Metairie.

Vincent

23 de dic. de 2015

Sales and Service have always been a plus, Scott, Walter, and Dave are exceptional people to work with. Honda Automobiles are efficient and reliable transportation. The new Pilot is beautiful. Thanks, Honda!

Seth

22 de dic. de 2015

My wife and I had done our research and obtained out-the-door price quotes from other dealerships. Internet manager Jared Hotard had promised to beat all the quotes and he delivered on his promise when we went. The whole deal was accomplished in about an hour and we got the car we wanted at the price we wanted and the color we wanted. We were totally satisfied with the whole experience.

Mary Falati

21 de dic. de 2015

It's been 10 years since we purchased a new vehicle and we thoroughly enjoyed the whole experience

cherish

13 de dic. de 2015

Great service, love the new car. I recieved a wonderful deal on a Honda Accord LX coupe, all black. The salesman was very hands on and catered to all of my requests in the search for my first car.

Woody

7 de dic. de 2015

We had, once again, a great experience buying a new vehicle at Royal Honda. Scott Usher was our sales person, and he does a remarkable job. He knows the Honda vehicles very well and can answer nearly any question. Also, we worked with him on a wonderful price on a 2016 Accord.

Johnnie

13 de nov. de 2015

Alton my sales rep was a delight to work with. He really knows how to handle his customers, with kindness and respect.

Wendy korutz

5 de oct. de 2015

Our salesman was excellent. Not enough stars for the service and kindness given through the quick and painless process. Will buy next car from them as well!

JK

30 de sep. de 2015

Very nice and clean dealership. Jarod helped from before I was 100% ready to purchase throughout the entire process. He listened to what I wanted and worked with me in all aspects. The other staff was nice and accommodating as well. I am now a proud owner of my very first Honda and could not be happier. I look forward to many years with my car and the relationship with Royal Honda as they help me take care of my new car.

Louisiana Happy

21 de sep. de 2015

Scott Usher, our sale associate, could not have been more patient and helpful as we searched for a new vehicle. Very appreciated. Also a note of thanks and recognition to Cedric, his colleague, who assisted us with general questions, when we showed up unexpectedly at the dealership and Scott was on an errand. We appreciated Cedric's assistance and kindness.

old raider

19 de sep. de 2015

we were shopping may dealerships and models of cars, but royal honda just out did they all. The were honest and to the point and the whole dealership went out of their way to make the whole process of buying a car enjoyable. thanks

Deborah

17 de sep. de 2015

We bought our first new car from Royal in 1980 and their excellent sales staff and service department are still exceptional. Beginning with a greeting from an experienced salesman who wanted to first listen to our needs and leaving that night with our new Accord, was a pleasure. Danny Nunncio is a automobile expert and knows his product line. The finance dept manager was equally friendly and easy to do the paperwork with thoroughly, but quickly. We returned the following week for adding a rear spoiler and the service dept honored our appointment on time, had a shuttle ready to take us wherever we needed to spend a few hours, coordinated with our salesman, who asked us if we had any questions since we had chance to drive the car a few days. The shuttle drivers were friendly and on time. Highly recommend the Royal Honda dealership in Metairie, LA. Not your average car dealership.

Pat & Susan

9 de sep. de 2015

Chad & Anthony did a great job handling the buying process for us.

arlis yates

7 de sep. de 2015

it was a pleasure having victor serve my needs in getting my new Honda civic. victor was a wonderful salesman. he was very nice and courteous. I would indeed recommend him to any of my family or friends interested in buying a new car. GO VICTOR GOOOOOOOOOOOOOOOO

Jenn

2 de sep. de 2015

This was my first buying experience at Royal. Jared and I had been emailing for over two weeks. I had not yet made up my mind whether I wanted to lease or buy, and he gave me excellent information on both options. There was no pressure, just consistent follow up and good customer service. Once I made my decision, Jared made me a deal I could not refuse. The process with the Finance manager, Anthony, was also easy. It was clear that this entire team is on the same page and focused on great customer service. I look forward to a great relationship with this dealership. Very happy with my new CRV-EXL!!!

Moya

14 de ago. de 2015

I leased another Odyssey from Royal Honda. This is my 5th Odyssey. I have enjoyed working with Jared Hotard for over 10 years. Royal always meets my expectations.

Tiffany A

10 de ago. de 2015

This is our second Honda from Royal and we couldn't be happier. Thanks for another great experience!

Todd B.

1 de ago. de 2015

This is my 5th car from Royal Honda and every time is the best experience. Please go see Pattie H.

ddfletcher

10 de jul. de 2015

Sales person was very helpful and friendly. Purchasing a car was a very pleasant experience overall.

James T

2 de jul. de 2015

It was a pleasure to work with Victor S the last 8 months while trying to decide what Honda produce best fit our needs. Health issues set us back a couple of month and Victor would call and check on my wife with absolutely no pressure on our planned purchase. The buying experience and Victor's time covering the 2016 Pilot were excellent as well as professional. He made this 'buy' a very good experience! We were pleased with the Finance Manager also!

Marilyn

1 de jul. de 2015

I recently purchased a 2016 Honda Pilot from Royal Honda in Metairie. This is the first Honda for me. I was met with friendliness and professionalism at every step of the way. The staff was polite and courteous, beginning with the General Manager, Tony LaRosa. Throughout my 2 visits to the dealership, I was introduced to various staff members, all of whom were cordial and welcoming. My Sales Representative, Patti Holthaus, was thorough and patient in explaining each of the features of the newly-designed Honda Pilot and the process of purchasing this SUV. Anthony Hall was efficient and made the financial paperwork an easy task. At the end, I left the dealership with my beautiful, new 2016 Honda Pilot and a bouquet of red roses. I was happy and felt like a Queen. Thank you, Royal Honda!

Pam

26 de jun. de 2015

This is the third car in six years I have bought from Royal Honda. I have had a phenomenal salesperson -- Carlos Rendon -- each time that I have purchased a car and he has made all the difference to my decision to buy. He is knowledgeable, patient, helpful and now, competent in completing the paperwork necessary for the purchase/lease. In terms of the vehicle itself, I am very impressed by the upgrades each time I purchase. I like every one of the new features. They all contribute to my safety, assist my alertness and above all, the look is awesome and the drive is smooth. I have and will continue to encourage all my friends, even those with a Benz or BMW, to consider Honda for their personal vehicle. It's the only make car I have used over the past 17 years. I kept the first one for 13 years and have had two since then for 2 years each before upgrading. Two days ago, I leased my newest vehicle (upgrading from Accord LX to EXL). Thank you so much for the Honda experience!!

Bruno s

22 de jun. de 2015

I just bought a car for Royal Honda and by far the best experience I ever had buying a car. Nat LaBeaud was very knowledge of his product I did enjoy having him as sales man no pressure and very polite. Also Carlos Rendon form finance did a good job. Very happy and pleased with the process and the car of course.

Linda

22 de jun. de 2015

I purchased a 2015 Accord Sport from Scott Usher and let me say it was the easiest transaction I have had in a long time. I went in to look at cars, did the numbers and my new car was on the truck and delivered in 2 days. I have had my other Hondas serviced with them before but this was my first purchase with them and I will be a returning customer!

Heidibmurray

19 de jun. de 2015

Alton was my sales guy. Simply the best!!!!! Anthony with the financial department was so excellent.

Keri#JaguarNation

16 de jun. de 2015

My experience at Royal Honda was great. Starting with the greeting I received when I walked through the door to the goodbyes when I left. I met with Alton Clivens who made my decision easy when it came to buying MY CAR. I spoke with him on the phone before I arrived, and when I got there he had the car I described ready for a test drive. (VERY PROACTIVE) Later we discussed my options and he made the process simple by laying everything on the table and settling all of my concerns. I just want to say thank you for your great customer service!

Marian

15 de jun. de 2015

My husband and I went to look at the Honda Crosstours and met Alton Clivens. We were not quite ready to purchase a car that day, but he showed us around and there was absolutely no pressure. Alton is very knowledgeable and professional. We returned and were ready to purchase the vehicle and Anthony Hall took care of us with the financing. We were very impressed with how the entire deal went. I normally am extremely leary of car salesmen and car buying is usually very stressful, however, Royal Honda absolutely took all the stress out of car buying and I will recommend them and especially, Alton Clivens to friends and family! The best car buying experience we have ever had!

rmunola

8 de jun. de 2015

I bought my last car 8 years ago. I am shocked at all of the new features. Great car. Royal Honda treated me like a celebrity. They were professional, caring and very patient explaining all of the features of my new car. I look forward to a long term relationship with the dealership.

Lee Berry

5 de jun. de 2015

I am the proud owner of a new 2015 Honda Accord Sport Between my wife and myself, we have purchased and/or leased at least 6 vehicles over the years from Royal Honda. Each visit our dealings have been with Pattie Holthaus and Walter Wild, of which have all been extremely at ease and pleasureable. I have been in sales for 23 plus years and deal with all types of people on a daily basis. Prior to my dealings with Royal Honda, I tried to avoid car dealerships like the plague. There is the old saying; "That person is like a car salesman/salesperson". I can honestly say that - As a sales professional myself, I personally cannot stand to walk into any car dealership due to the fact of being ambushed. As if I was wanted by the law and at any moment, the SWAT Team would be repelling down from the rooftop. There's car dearlerships and then there's "Royal Honda". Royal Honda obviously hand-picks their sales team. In closing - If you're in the market for a new or pre-owned vehicle, go visit the Royal Honda team. You will be glad you did. -Lee B.

Rene F sanchez

30 de may. de 2015

I leased a 2015 CRV on 5/28/2015. It is all we expected from Honda. My sales person Alton Clivens was very personable. He explained everything,went over all my options without any pressure. He explained the difference between all of the trim levels. Over all he did a great job. The next day I returned to drop off a second key for my trade in. Alton busy with another customer. I talked to Mr. Martin who I never met before. He call me by name and delivered the key to used cars.

Sue

29 de may. de 2015

My husband and I purchased a 2015 Honda Accord EX from Royal Honda on May 12. We first went there around the first part of May and there was no pressure to purchase that same day, as the young man understood that we needed to think it over and would have to get back to him. We were very impressed with the entire purchasing experience and I would highly recommend Royal Honda to anyone looking to purchase a car.

Michelle Cazenave

28 de may. de 2015

We leased our second vehicle from Royal on Memorial Day. We bought our first vehicle 4 years ago from them also. We dealt with Carlos Rendon each time. If ever you have the need or opportunity to do business with this dealership and/or salesman, you should. Carlos is very knowledgeable and very personable. He really is the nicest car salesman I've ever dealt with because he is just an all around nice guy. The whole purchasing process for both times was quick and painless. Seriously. These guys run an awesome, family style dealership. As long as I stick with Honda (which I most probably will as this is my 3rd one), I will always go to Royal.

Denise

20 de may. de 2015

We made two visits to Royal Honda. On our first visit months ago we were "just looking". Alton answered all of our questions, showed us several models and was very enthusiastic about Honda. When we went back months later Alton remembered us and what we were looking for. He showed us what we wanted to see and again answered all of our questions. Before we drove off he helped us sync up our phones with the car. Way cool. Dave the finance manager efficiently got us our loan paperwork and explained the various extended care packages that were offered. Again, he was not pushy and there was never any hassle.

Juan C

13 de may. de 2015

Had a great experience car shopping there. Chad Lewis in the Used Car Department was awesome! He was able to answer all my correspondence in a timely manner and helped me get the best deal possible. Anthony Hall in the Financing department was able to get us the exact terms we were looking for with zero hassle. The most pleasant car buying experience I have ever been a part of. Would highly recommend!

Cedric

4 de may. de 2015

I have bought several vehicles from your dealership. That may sound like it is no big deal, but I live in Fort Worth, Texas. It has been well worth my drive each time. Pattie has been great to work with as a sales person. I can not say enough about Anthony Hall on the closing end. He really knows his job and his customer service skills are second to none. I have purchased vehicles for my wife, daughter, and myself from you. I am certain my next vehicle will be from you also. Keep up the good work.

Sara C.

4 de may. de 2015

My fiance and I bought a new Honda Civic Coupe EX this past weekend from Royal Honda. We had an amazing experience working with salesperson Alton B. Clivens and finance manager Anthony Hall. They were extremely helpful and professional. We got a wonderful deal and were even able to refinance our other vehicle at a lower interest rate, saving money and getting an added warranty in the process. If you want a great deal from knowledgeable individuals who truly want to help you, then go to Royal Honda!

New Honda Owner

25 de abr. de 2015

Excellent service, exceeded my expectations. Alton was a great salesperson. Will recommend this dealer!

New Honder!

18 de abr. de 2015

This was my first new car purchase. The sales team was very friendly, knowledgeable, accommodating, and NOT PUSHY. I moved at my own speed and they were kind enough to ask questions like, 'how long should we wait before contacting you?' When it came time to buy they matched or beat everything else I could find, and then all of a sudden I was driving off in exactly what I was looking for.

Phyllis W.

17 de abr. de 2015

Yesterday was enjoyable, fun, and a great experience. I see why Victor is a top salesman. Anthony was an equally pleasurable experience. Both men were awesome in there respective job duties; but most importantly they made it an enjoyable experience. Thank's to Royal for hiring these two outstanding men. I think this is why I have been a loyal customer, 1st to the Oldsmobile brand and now to the Honda brand. Much success to both men and the dealership and keep providing the outstanding service you do so well. I do not want to forget Brian on the service department, he has taken exceptional care of me and I look forward to excellent care he provides me and my car. Thanks, Phyllis L. Waiters

Gwendolyn M. Jacobs

15 de abr. de 2015

My husband and I was not pressured or pushed into a vehicle that we were not interested in. The staff were knowledgeable and very honest. I will never go anywhere else or recommend anyone somewhere other than Royal honda. Thank you all! Gwen Jacobs

Lisa C. from the Westbank.

1 de abr. de 2015

I always recommend Royal Honda to all my friends. The best staff ever!!! Thank you, Jared Hotard and Anthony Hall for the great Customer Service.

Dianne Rittiner

31 de mar. de 2015

Carlos is the best. Second purchase from him. Very informative and knows his Hondas. Keeps in touch every year. Call on him when you go to Royal. Carlos Rendon.

dv

27 de mar. de 2015

Bought my first, a Honda Accord, ten years ago. I love my salesman, Scott, who was the salesman then, and was the salesman again in 2015 when I bought my Honda CRV LX.

Tim D.

9 de mar. de 2015

First of all we drove from Biloxi, Mississippi to check out a Honda Accord Sport. Jared Hotard had the car ready for me to view when we arrived. We test drove it and I fell in love. Negotiating was super easy! Anthony Hall made the paper work very prompt and and easy to understand. Was in and out of Royal Honda in about 2 hours! Easiest car buying experience ever. Really recommend buying from them!

Courtney

3 de mar. de 2015

Absolutely love Royal Honda. They did everything they could to get me my dream car at a price that worked for my budget and beyond. Can not thank them enough. Would surely recommend everyone to ROYAL HONDA!

JBillMilz

19 de feb. de 2015

Royal exceeded our expectations. Their sales staff was knowledgeable and were more concerned with what we wanted than trying to pressure us into something. Salesman Alton Clivens was a delight to work with. He was personable, professional and gave us a very strong feeling of comfort with our new purchase.

stalwart4

8 de feb. de 2015

I went in for the first time on a Saturday, have never bought a car before, and was done within an hour. Vic Schaffer did an excellent job of having everything lined up for me. Hands down best dealership that I visited while searching for a car. Everyone was friendly and anxious to help. I recommend purchasing from this dealership for anyone looking for a vehicle.

jean

5 de feb. de 2015

We are the proud owners of a beautiful 2015 Royal Honda Pilot. Our experience with Royal has been excellent. Scott Usher, our sales consultant, made our experience very pleasant. He found the vehicle with the features and color we wanted, at a very competitive price. We have been very pleased with our business dealings with Royal Honda over the years, both with the Sales and the Service Department (Doug Simoneaux). The reason we return over and over again is because of their excellent customer service and honest reputation. This is our 4th car purchase from Royal. Thanks, Scott, for the beautiful red roses from Villeres

Elvin P

5 de feb. de 2015

This is the third vehicle in 10 years that my wife and I have purchased from Jared at Royal Honda. This week I bought a 2015 Honda CRV which has exceeded my expectations. I paid a very competitive price based on the online services I reviewed. I worked with Jared before entering the dealership and was able to complete the transaction (which included about 45 minutes of driver orientation) in less than 2 hours. I would recommend Royal Honda to anyone and fully expect to purchase our next vehicle from them as well.

June

30 de ene. de 2015

Patty made the buying experience easy. She worked with me and got me exactly what I wanted. Anthony, in finance, was a great help as well. He explained everything step by step. I have purchased 4 Hondas from Royal and I always drive away satisfied.

A Loyal Honda Customer in Metairie, LA

9 de ene. de 2015

My overall experience was great! The service that I received from the staff at Royal Honda over the last 20 years has made me a loyal customer! I want to commend the salesman who has helped me with the purchase of my most recent and prior Honda Accord, for his knowledge, great attitude and professionalism. I called Scott when I knew I was interested in replacing my prior Honda - I trust him and enjoy working with him! I have also recommended him to other family members and friends. I also would like to commend the Finance Associate who worked with me.. He was also very professional and knowledgeable and was a great help in navigating the financing portion of my purchase! Again - these guys made purchasing a new car an overall pleasant experience!!

jdanna

31 de dic. de 2014

The car is great and so were all the personable staff at Royal Honda. They could not have been more accommodating and helpful. This is my 2nd Honda from Royal and I see no reason to change in the futures.

Michael Faucheaux

23 de dic. de 2014

I bought my car from Royal Honda (Michael Faucheaux) he made the buying process easy. He was knowledgeable of his product because I was between 4 cars and he told me the difference between each. The product knowledge was amazing. I won't ever go to anyone else again. He was professional in every matter.

Happy Honda Civic Owner

1 de dic. de 2014

After visiting many dealers in the New Orleans area we purchased a Honda Civic for our daughter feom Royal Honda. Alton Clivens was a pleasure to work with and we highly recommend him as a sales consultant. The staff worked with us to complete the purchasing process even though it was after normal business hours.

Bems and Jeanne Sato

13 de nov. de 2014

Kind attention to Dave Concepcion, Scott Usher, Carlos Rendon. Its a remarkable experience for new buyer and foreigner to do business with the group. Very accomodating and knowledgeable on every details of cars to paperworks. After most of all dealers at Veterans Streeet we have visited, we are very happy that Royal Honda Gentlemen was very helpful to our needs especially as foreigners. Glad that we end up getting the car at Royal Honda. Keep it up Gentlemen. Thanks for the beautiful roses for my dear wife!!! Bem and Jeanne Sato

Trudi

2 de nov. de 2014

Jared made leasing my new Accord at Royal very easy. This was my second lease there. I will definitely be back in three years.

Rickie

29 de oct. de 2014

Just drove my 2015 Civic home. Love it! Jared Hotard was my salesman, cant say enough good things about him. He told me everything I wanted to know about Honda, and what they stand for. Showed me all the important features of my new car, as well as all the fun ones! Getting all the paperwork done was a breeze. I would definitely recommend Royal Honda!

Ruby

24 de oct. de 2014

I had a great experience with Alton the sales representative and he delivered my car to me. I also had a good experience with Dave the financial rep these two men really took good care of me at Royal Honda.

Stan

22 de oct. de 2014

I first visited Royal looking for a good used Accord, Carlos directed to what i was looking for. Upon further reflection a decided on a new 2015 Accord. Of course the car sells itself, but Carlos and the staff made easy for me to make the purchase. I go the car in one day!

Alexa

20 de oct. de 2014

Great service and friendly dealers! Made the car buying experience easy and stress free.

Larry J

11 de oct. de 2014

I went to Royal Honda on 9 Oct 14, while looking for a car for my wife and talking to Jeff our sales rep asking Jess about buying and leasing a auto. While explaining to me the advantage of leasing over buying autos, so I made a appointment with Jeff for 10 Oct 14. Jeff was a great help no pressure just explaining all about leasing a auto and I felt that was a great fit for me. I was very impressed with Jeff whos professional, courteous, knowledgeable and respectful. Thanks Jeff

ahall

3 de oct. de 2014

We had a great experience. We got to the dealership a little late. We never felt rushed. Victor was great. He made us feel welcome and answered any questions we had. Even offered beverages and laughed and interacted with our son. Glad we went to Royal Honda and left with the car we had gone there to look at. When we are in the need of another car, we will be sure to visit Victor and Dave again.

MaryCat75

27 de sep. de 2014

I am a female and it is usually very hard for me when buying a new car. Sales people never take me seriously and it's always a nightmare when I have to purchase! Scott Usher at Royal Honda not only exceeded all my expectations, he made the process super easy and was very professional through the entire process. I would recommend friends and family to this dealership. I'm very happy to have done business with them!

K Bondi

15 de sep. de 2014

The process of test driving the car was great...quite surprised that I didn't have to have a salesperson in the car while I test drove it..I did lots of research on the car i purchased and it met those expectations. The process of actually buying the car was the fastest and most professional I've ever encountered. Pretty much did away with all those bad attitudes of dealing with car salespeople. Yes, I know the dealership makes a profit but I believe I got a fair deal on the price.

Tweedletina

8 de sep. de 2014

I had called for an inquiry on a 2014 Honda Civic and was directed to a sales associate. His name was Alton and he gave me his personal number so that if I had any questions I could just call or text. Well for the next week he and I communicated back and forth through text and he was able to answer any and all questions I had (and I had A LOT of questions). I decided I wanted to test drive the car for myself and the first one I saw, I immediately fell in love. It was a brand new 2014 Civic Ex coupe in red. It had my name written all over it, so we went through all of the necessary paperwork and met a price that we could both agree on. I have to admit that Alton got me the best deal in the city. I couldn't be happier with my new vehicle purchase! I love it and all thanks to Alton and the awesome team at Royal Honda! Oh by the way, I ended up naming my new car Ariel since she's red. I'm very proud of her! :)

Nrshuffy

3 de sep. de 2014

We dealt with Alton as our salesperson and the experience couldn't have been any better. Very knowledgeable about the cars, features, and best of all gave us time to discuss and decide. Not once did we feel pressured to make a decision. Financing went smooth and everyone worked with us to get the numbers where we needed them. It was our first time buying from Royal Honda but not our first Honda. I would definitely return when we are ready to buy again and if Alton is still there would work with him again. Overall, couldn't do any better!

J. And K

2 de sep. de 2014

Jared,Matt ,and Danny Karen and I want to thank you for your assistance in the purchase of our new Accord. We love it!!! Jared, Karen loved the roses Nice touch. Best wishes, Johnny Franck.

EZmoney

2 de sep. de 2014

Jared Hotard was our sales person and was helpful and attentive from the beginning. He made the process easy with no pressure. When we selected the vehicle Anthony Hall was the Finance person and, in my opinion, one of the best. I would highly recommend Royal Honda to anyone interested in a new or used vehicle.

Ozy

18 de ago. de 2014

The pre-owned Hondas at Royal are in notably better condition than any other Honda dealership in the region. The interiors, paint, trim, etc were indistinguishable from new for most of their stock. I just bought a 2011 Accord from Royal and the only flaw I can find (inside and out) is a small stretch mark on the armrest leather. I shopped at all the Honda dealerships in the NO area as well as Covington, Houma, and one in Baton Rouge. Other dealers were asking the same price for vehicles with small dings, chips, cracked leather, etc typical of pre-owned vehicles. One Royal salesman mentioned that Royal is the regional lease turn-in location and that they get to pick the best to keep and resell and they send the rest off to be processed, reconditioned, and sold elsewhere. That said, Royal is very stereotypical in the area of pressuring and haggling for a sale. They definitely play all the sales games of good-salesman/mean-manager, inflated trade-in values, etc. I've had much better experiences on the negotiating end, but Royal wasn't horrible either... just typical. Come prepared.

CRV Fan

2 de ago. de 2014

The moment I stepped into Royal Honda and was welcome by Mr Usher I knew I made the right choice. Everything went so smoothly, the client care was superb, the environment was friendly and Mr Scott Usher was a true pleasure to work with. Love my new CRV

Yvette Matthews

31 de jul. de 2014

This was my third new car purchase and it was the best experience thus far. My sales consultant was Mr. Alton C. If he had not told me I would not have known he was new to the position. His knowledge of the product and people skills were great. He made this process go very smooth for me. They did not have the color I wanted so he searched and 1 hour later there she was my 2014 pearl white CRV-EX. The second best thing about my experiance at Royal Honda was meeting Mr. Anthony. The most difficult part of buying a car is the finances. Mr. Anthony mad me smile after doing what he does best. Make those numbers work. I will be back to purchase another car when my son graduates from college. Thank you for a wonderful experiance.

Eileen C.

28 de jul. de 2014

I Bought a new Ridgeline this weekend. I bought it from Scott Usher. Scott and the team at Royal Honda where great. I am a Costco member and we are given a discount, but are told that Superior is the only dealership in the area that will honor your discount. Royal Honda was able to give me a better deal and I was able to buy my new Honda from a dealer closer to my home. This is the 3rd Honda that my family has purchased from Royal Honda and I would recomend them to anyone.

Carolyn Isola

23 de jul. de 2014

When it was necessary to replace my first Honda CRV, I coudln't imagine going to any other dealership. Everything about Royal Honda is extraordinary - to the friendly receptionists, the managers, sales and service/repair staff are all friendly, well trained, and experienced personnel. I am so pleased with my new Honda and I have been assured that if I have any questions or concerns that I am only to call or stop by. The piece of mind that I have is priceless. A WONDERFUL ROYAL EXPERIENCE!

NYNOLA

18 de jul. de 2014

We did our online research and visited four dealerships over the weekend. Danny put us into a CRV before the weekend was over. We liked the car and really appreciated the time that Danny spent with us to understand the features and what differentiated this car from the others. I highly recommend visiting Royal if you are considering a new car.

vvh

14 de jul. de 2014

I was looking for a used car so I can get back and forth to the Northshore. I was welcomed by Tracey Jester at the front door. She was pleasant and listened to what I was looking for without pressuring me to buy right then and there. She found the perfect car for me and within the price range I wanted to pay. I will recommend her to all my friends and family, especially my mom, who is looking for a new car!

Jo P, Metairie

14 de jul. de 2014

I had a very pleasant experience. Tracey Jester, my salesperson, was knowledgable, courteous and an all around good person to deal with.

Robin

13 de jul. de 2014

The saleslady, Tracey Jester, made the whole process much easier than I expected. She was attentive to my needs.

Cindy

11 de jul. de 2014

My experience was the best ever to purchase a car. I was greeted at the door and I explained what I wanted and was shortly afterward put in a car to test drive. The price was about what I was ready to pay. The finance guy was easy to work with.

mfulke2

11 de jul. de 2014

Royal Honda was an absolute pleasure to deal with! Pattie Holthaus, my wonderful saleswoman, was just as nice and as honest as could be and really made the ordeal of buying a new car so much more easier and feasible. I would recommend Pattie to anyone looking to buy a new Honda vehicle. Thank you so much Royal Honda for the great service and support you have provided me with buying my first vehicle.

DebiB

11 de jul. de 2014

Tracey Jester in Sales provided informative instructions for Honda Crosstour and CR-V vehicles that I test drove. My final choice was 2014 CR-V which I am really pleased with. Ms. Jester was thoroughly knowledgeable to features of both vehicles and her friendly personality made my first-time experience with Honda extremely pleasant.

apatter

6 de jul. de 2014

I recently bought a new Honda Accord Coupe at Royal Honda. Alton was great to work with and went above and beyond to help me find exactly what I was looking for. He went to the extent of taking us to the offsite lot to look at additional cars/colors/models. They didn't have exactly what I wanted but was able to contact the Baton Rouge office and have the car I did want driven down in time for me to take it home that night!

Sebastian

24 de jun. de 2014

The overall experience of buying my car here was simply amazing. The people helped to the best of their ability and always offered their best deals that were efficient for us.Thanks to them, I was able to drive out of their with a brand new car and I loved it.

ClaireCg

24 de jun. de 2014

I just moved here from NYC, where I never needed to drive, and was nervous and stressed about buying my first car. I ended up having a great experience at Royal Honda -- everyone I spoke with was friendly and attentive, and Danny was just great. He answered all my questions clearly and patiently, and helped come up with a number of really good options for me. I'm very happy with the service I got, and would recommend Royal Honda and Danny to anyone.

Jo P. Metairie

23 de jun. de 2014

My salesperson, Tracey Jester was very accomodating. She showed me the vehicle(s) that I was interested & didn't try to "pressure" me into another choice. She was very knowledgeable about the vehicles. She followed up with me and offered to assist me by coming to my residence (which really helped my husband make the decision with me). She also brought the paperwork to me so I could sign and put a deposit, since I was sick. I would recommend her & your dealership to anyone because of my pleasant experience.

Appreciative

23 de jun. de 2014

I have leased from Royal for several years now, and truly appreciate the attention they show to us. Victor is like our personal auto-angel and makes it happen for us with no stress or pressure. Really trust these people with our car leasing.

RaiderMan

17 de jun. de 2014

Probably the best car buying experience I've ever had. No pressure, no hassle. My salesman Alton was awesome. Definitely will buy my next Honda from Royal.

A Happy Priest

7 de jun. de 2014

I moved to New Orleans from another state with a leased CRV. My salesman informed me of the process several months ago, followed up on the conversation and suggested changing it over early. Today I have a new lease, a new car and a dozen red roses!!

Mimi

5 de jun. de 2014

Buyiing a new car was really something I was not looking forward to.. All my family are loyal owners of Honda"s and kept encouraging me to go, see and drive a Accord EXL. So I did...needless to say I drove a brand new 2014 out later that day.WOW.. It was such a great experience...starting from the time I walked in til I left with my roses and car keys. It was a totally different experience from my last new car 12 yrs. ago. I felt listened to by Victor, Danny and all the staff...and all questions and concerns were addressed...It was so stress free from my experience of years ago. I am always treated ROYALLY.....I love my car and I love dealing with such a great Honda dealer....thanks so much Danny, Victor and all the staff at Royal Honda.....You are good at what you do!!!!! My car even has a name...She is named Sarayu....

Alton Clivens

4 de jun. de 2014

Although my car shopping experience was stressful, Alton and the staff really took the time to figure out what I wanted. Alton asked me very logical questions to make sure he wasn't missing anything I wanted or to aggravate me like other dealers I've encountered. We looked at four cars and the whole time he kept a smile and had very encouraging words. I finally decided to buy the Accord Coupe, and to my surprise, Alton gave me a dozen of roses! I am very pleased with my experience at Royal Honda and I would recommend everyone just to visit. You might find what you're looking for.

BusDiva504

4 de jun. de 2014

Buying a car at Royal Honda exceeded all my expectations. After visiting several dealerships, I was super stressed about the whole buying a new car mission. I was not sure what I wanted and feeling very discouraged. I am glad that I talked myself into making one more stop! Jared was very knowledgeable and patient with me giving helpful information that I would have not even known to ask about. I felt very comfortable with Jared there was no pressure and he did not stop until I felt comfortable and confident about the car I wanted. I am now a very happy person and feel like a rock star driving my new car. Jared is my HERO! I will never buy a car from anywhere else.

new Pilot owner

3 de jun. de 2014

Carlos at Royal Honda was very helpful and informative. He made the whole car-buying experience pleasant. I never felt pressured or uncomfortable at the dealership. He was always friendly and even personally came to my house to deliver and install my new license plate. The finance manager was pleasant to work with as well. I also came to the dealership to have running boards installed and the service team was prompt and friendly. I bought my car the day before mother's day and received a box of beautiful long-stemmed roses as a thank you from Royal -- what a wonderful surprise! I would highly recommend Royal Honda to anyone.

Frank M

2 de jun. de 2014

I have purchased 5 quality used vehicles from Royal Honda/Felipe Pazmino throughout the years. I have also referred friends and family to Felipe. The buying process has always been smooth and professional. Needless to say, I absolutely recommend Royal Honda and Felipe Pazmino for the purchase of a new Honda, or a quality used car.

Devoted Honda owner

2 de jun. de 2014

This the fourth Honda I have purchased from Royal Honda. Just dropped in on a Saturday, and Danny made the buying experience very pleasant. They had a lot of inventory to choose from, and I was able to get exactly what I wanted. They are very fair, and I think I got a good trade in value for my Accord. The wait to complete the financing paperwork was the only negative, but it was worth it to get the $500 rebate for financing.

Sandra

2 de jun. de 2014

Painless trade in of my lease and into a new car victor and credit manager were excellent,

Po-Boy 504

31 de may. de 2014

My wife and I just purchased a new Pilot. This is the first time that I have bought a new car. I have always heard that many people hate the process of buying a new car, and that many have buyers remorse. I had a great experience at Royal Honda. They entire staff was very friendly. And as far as the buyers remorse, I have none. The Pilot is awesome.

RG

31 de may. de 2014

Thanks, Jared and Anthony. Got a 2014 CRV. This purchase was so easy and uncomplicated--I can't believe it. I feel like I got a good price and was very comfortable during the buying experience.

Josh L.

31 de may. de 2014

Classy organization. Pressure free atmosphere. Fair deals. MUST visit Alton at Royal Honda if you are in the market for a new or used car.

Gommie01

30 de may. de 2014

Purchased a new Honda Fit Sport. The vehicle selection process was pleasant. I provided the salesperson, Pattie Holthaus with my vehicle requirements and price range. The vehicle selected perfectly fit my requirements. The entire process from selection through delivery was easy and efficient. Pattie had the paperwork prepared and ready to go. The entire process was the easiest and friendliest I have ever experienced. Would recommend Royal Honda and Pattie to everyone.

Jeanel F

30 de may. de 2014

I was so pleased with my car buying experience last night! From the phenomenal service of our Sales Agent Alton provided to the hassle free, easy, & quick fiance department, and the over all positive atmosphere of all the employees, I could not be happier. I love my new CRV, it's exactly what i wanted and there was no time wasted in getting it! I had been shopping for 2 weeks and Royal Honda hands down was the best: very professional and honest. I will highly recommend to anyone.

TC

29 de may. de 2014

Purchased a 2014 Honda Pilot. We had great service and love the new car. Carlos R. was our sales person and he was very helpful and knowledgeable. We would definitely buy again from Royal Honda.

Cargo

29 de may. de 2014

If i had known that the car-buying process at Royal Honda was so easy, I would have purchased my new car months ago! Tracey Jester quickly assessed my wants and needs, and she delivered the exact car to fit the bill. Tracey was knowledgeable and professional; she also made sure that I understood all of the technology that my new CRV delivered. In the future, I will deal solely with Royal Honda and will enthusiastically encourage my family and friends to do the same. They will not be disappointed. Thank you for a great experience, Tracey!

Dwan, New Orleans

29 de may. de 2014

My salesman Alton Clivens is the best salesman I have ever met. I dreaded buying a car because I didn't want to deal with the pushy salesman. However, when I met Alton Clivens, I could not believe how calm, understanding, patient and knowledgable he was. Alton did not make me feel uncomfortable nor did he keep nagging me about anything. He let me explain to him what I wanted, I give him a price and he worked it out for me. I purchased my car almost two weeks ago and there are things that I'm realizing I would like added to my car. For instance, I want my windows tinted so I called Alton and he got in touch with the gentlemen that tints windows, had him call me, and I was able to schedule an appointment. If you are looking to purchase a car from Royal Honda, Alton Clivens is the salesman you want to deal with!!!! I am looking for more customers to send you, Alton. God Bless!

New2Nola

29 de may. de 2014

I moved here a little over 2 years ago, and have been getting my car serviced here. What's great is that they offer a shuttle service so that makes it convenient for me to drop it off and go to work. I have never had any issues and would highly recommend this dealership for service.

L. Berry

29 de may. de 2014

Between my wife and myself, we have purchased and/or leased at least 5 vehicles over the years from Royal Honda. Each visit our dealing have been with Pattie Holthaus and Walter Wild, of which have all been extremely at ease and pleasureable. I have been in sales for 22 plus years and deal with all types of people on a daily basis. Prior to my dealings with Royal Honda, I tried to avoid car dealerships like the plague. There is the old saying; "That person is like a car salesman/salesperson". I can honestly say that - As a sales professional myself, I personally cannot stand to walk into any car dealership due to the fact of being ambushed. As if I was wanted by the law and at any moment, the SWAT Team would be repelling down from the rooftop. There's car dearlerships and then there's "Royal Honda". Royal Honda obviously hand-picks their sales team. In closing - If you're in the market for a new or pre-owned vehicle, go visit the Royal Honda team. -LWB

Birthday girl

29 de may. de 2014

We purchased our third Honda recently. This is the second used Honda we've bought from Felipe at Royal Honda. Start to finish, I couldn't be more satisfied. After doing some checking around, I found the price and financing rate to be very competitive. He answered all of our questions, anticipated some we didn't ask, helped with the initial set up of the technology features and has insured us that he'll be available to help with any difficulties we have with the technology features after the sale. I know I'll be taking him up on that offer! You don't need high pressure sales when you have a good product and a good track record. Thank you Felipe and Anthony for a pleasant car buying experience. You "rose" to the challenge!

satisfied client

29 de may. de 2014

I recently bought a car from Mr Chad Lewis, he was very helpful, polite, professional, and did i say helpful. I would definitely recommend anyone looking for a car to visit royal Honda and Chad Lewis !

very happy client

29 de may. de 2014

I recently traded in my Honda crv for something more sporty...my salesman CHAD was great ! He made the trade in process very smooth, he was very knowledgeable, patient, and straight forward. I would definitely tell anyone if you're looking to buy definitely go see CHAD!!!

Benvdyk

29 de may. de 2014

Thanks Pattie for a great car buying experience!!! No hassle, no fuss, just straight forward closing a good deal on a new Honda Odyssey Touring and trading in my old Odyssey. Everything went so quick from the moment I got there, and when I did not have enough time to wait for the paperwork, Pattie brought the paperwork and vehicle to my home in Luling (35 minutes drive one way). This is the second vehicle we bought through Pattie and because of the first purchase I asked for Pattie again. I like the way everything is straight forward with no long stories about why this is more or that is less or anything like that. I sincerely hope that I will be able to purchase my next Honda with her again.

Smiley

28 de may. de 2014

I only come to Royal Honda to get my car serviced for both standard oil changes and also major repairs. The service techs are trustworthy and certified and I know what to expect when I come here.

Allen Z

28 de may. de 2014

Purchased my Honda Pilot here and continue to come back for service and oil changes!

Michelle J

28 de may. de 2014

This had to be the easiest car purchase I have encountered. This was my first Honda purchase and Jared was a great help. Very smooth transaction.

love my civic

27 de may. de 2014

Best car buying experience ever. Very pleased with my new honda civic. Patty was excellent sales person, not pushy.. Love my new civic, great on gas.

MegNola

27 de may. de 2014

Bought a new CR-V over the weekend, and was really impressed with the process. I had been to several other dealerships around the metro area looking at other small SUVs. I wasn't expecting to love this car, but I do! Jared and Danny were super helpful and made what seemed to be a stressful process really straightforward and easy. Getting to finance took a while, but it was a Saturday, so I had a feeling it would be a longer process than showing up on a random Tuesday. Of the four other dealerships I visited, I felt by far the most comfortable at Royal Honda, and would recommend this place to anyone!

CAROLYN A.

26 de may. de 2014

This is my 4th car at Royal Honda. I shop other places, but always end up at Royal Honda. Carlos R. was my salesman and he is so courteous and has great knowledge about automobiles . I totally understand why Carlos has been named salesman of the month so many times. I was very impressed by the entire buying process. My experience with Honda was wonderful, there was no stress in buying my car.

Gerald

25 de may. de 2014

I needed to get in a Odyssey for a family vacation and Felipe helped me online through emails at first then in person at the dealership. I don't like a lot of the back and forth so with Felipe and the finance department, I didn't have to do much besides come in and sign the proper papers.

Carolyn B

25 de may. de 2014

Looking for a new car and headed to Royal. Pattie Holthaus was our salesperson. She was very nice and informative . Everyone was very helpful. We ended up leasing a Honda CR-V, and I am very happy with it. It seems like we will be heading to Royal for quite a while. Thanks, Pattie and Royal.

FallonCRV

23 de may. de 2014

I recently purchased my 2nd Honda, but my first from Royal in Metairie, and I have to say they are the best around. First class service operation. My salesman, Pattie was wonderful. She was always around whenever I had a question and got me into what I wanted. I will be back to purchase another (years from now) when I'm ready.

Anne

22 de may. de 2014

Gave the facts about the car. Very straight forward. Excellent customer service. Chad was the best car salesman that I have every came across. He and Royal Honda are highly recommended!!!!!!!!

Jacques-Imo

22 de may. de 2014

Bought a used Honda Odyssey from Felipe Pazmino. Worked out the purchase price via email - no muss, no fuss. He was very pleasant and very professional. I felt well taken care of by him and would buy from him again. Think twice about selling your trade-in there. Got a much better offer for my trade-in from Carmax in Baton Rouge and sold it there, used that money for down payment.

Megan

22 de may. de 2014

After a stressfull situation, I had to buy a new car and these guys helped me out tremendoulsly. My contact person/salesman Felipe Pazmino is wonderful as well as the rest of the guys in sales and in finance. Much gratitude to Royal Honda!

dwilli62980

22 de may. de 2014

My experience at Royal Honda was amazing. I was going through a difficult time in trying to purchase a car. However, when I arrived at Royal Honda, the salesman Alton Clivens greeted me, listened, and helped me with all of my difficulties at that time. He and his manager Mr. Wild, worked with me to give me a good deal on my car. They even delivered my car to me at my job the next day. I was truly blown away by the service of all of the people there. Although I have my car now, Alton and Mr. Wild made me feel so comfortable to the point where I know I can go back at anytime if I need any additional help or knowledge about my car. I would recommend everyone to buy cars from Royal Honda.

LoveMyCar

22 de may. de 2014

I recently worked with Jared Hotard buying a Honda Accord Hybrid. I live in Chicago and completed the entire transaction with him by email, phone and mail. Royal Honda delivered the exact car I wanted at the lowest price in the country. Jared Hotard's customer service made buying this car from 1000+ miles away easier than doing it at my local dealer. He ensured I got all of the paperwork I needed accurately and quickly. When the shipping company I hired made an error on the pick-up date Jared went above and beyond what anyone could expect to help us get the car quickly and safely. One last note, I have been a customer service executive for years and am a tough customer. I am rarely satisfied, much less impressed by level of service. Jared managed to impress me. Thanks Royal Honda and BIG Thanks to Jared!

Jennifer Dobard

21 de may. de 2014

My experience and the customer service was outstanding. Chad Lewis greeted my and my husband with a smile. He was very knowledgable about Hondas cars. He was professional and courteous. I've been to other dealerships however I NEVER received such good service. He answered all of my questions and he did rush my decision. He was patient. Thats rare for car salesman but I was impressed. I'm not sure about anyone else who works at Superior but I hope they are as professional and knowledgable as Chad Lewis. When I decide to buy another car Chad will be my guy....no one else. Keep up the good work Chad you are definitely a top notch car salesman. 5 plus stars for Chad!!! Mrs. J. Dobard

George S

21 de may. de 2014

I recently purchased my 2nd Honda Pilot from Royal. Both transactions were seamless. My salesperson Patty has sold me both of my Pilots. She is very professional and knows her vehicles. I would highly recommend her to everyone. I've already done that with my friends and relatives. She is a valuable asset to her dealership. Thank You Patty and Royal Honda!

Madeline K.

21 de may. de 2014

I would highly recommend this dealership, but especially Jared Hotard. He was great to work with and made our car buying experience a pleasant one.

Mike G

21 de may. de 2014

Jared helped me for my recent purchase of my daughter's car and previously for my sons car. He really understands that my time is valuable so didn't make me come sit around doing a waiting game like most dealers. He provided me his price by email and we came to an agreement on which car I wanted by email so all I had to do was come in and sign paperwork. Other dealers wanted me to come in and test drive. I know how that ends up. Hours and hours of them leaving me in the cubicle while they discuss with their manager trying to wear me down. Thanks Jared for understanding my time is valuable/

Rolph

21 de may. de 2014

We bought a used 2005 Honda Accord from Felipe at Royal Honda. He treated us both with respect and courtesy. The experience was quick and painless. The prices were better than anywhere else he had looked. The other dealerships made us feel as if our business was unwanted and their used cars were not even cleaned. We would definitely recommend Royal Honda and Felipe to anyone.

Eleanor Lieder

21 de may. de 2014

Buying a car is a difficult process, and dealing with someone who is straightforward and trustworthy makes the experience much less painful. I very much appreciated Jared Hotard's candor and assistance. This was our second time buying a car from him, and we went back to him because he is so sincere and helpful.

Leslie Batson

21 de may. de 2014

Patty is always available and helpful. This is my fourth vehicle from her.

Cindy Lee

21 de may. de 2014

Service was excellent, no pressure, follow ups have been excellent

One happy owner

21 de may. de 2014

This was the third car that I have purchased from Royal. Always have had the best price and help then any if the other dealerships I have been to. Patty was a great help during the whole process. If you are looking for help in purchasing a vehicle this is the place to be and Patty is who to talk too.

Temple Black

21 de may. de 2014

Our sales representative Felipe did an outstanding job helping us find the color and type of Honda Odyssey we desired. He was knowledgeable and cordial every time we visited the Royal Honda dealership. We also think we got a fair deal. I recommend anyone ask for Felipe when looking for a new Honda.

Nick

21 de may. de 2014

Felipe was very knowledgable about all of the car features, finances and options. He was very easy going and made the experience relaxing and enjoyable. I would recommend Felipe and the Royal Honda team to anyone looking for a no-hassle car buying experience.

MardiGrasMambo

21 de feb. de 2014

I've purchased several Honda's from Royal and the experience always gets better and better. Jared Hotard is my go to guy and I couldn't ask for a more trustworthy person to help me. Jared even reaches out to us after the sale to see how we are doing. I send several referrals his way because I'm satisfied with his service. Speaking of service, the service department there doesn't try to screw you and take advantage of you like some dealerships. I love everything about this dealership and highly recommend Royal Honda. Did you find this review helpful? Yes No

NolaTideFan

23 de sep. de 2013

I went into the Royal looking for a specific used Kia that I had been eyeing. I spoke with Jarred and could not have been happier. I saw/test drove said car, did my tarde in and fiancing and was out the door in no time. In all honesty, it took longer to get the free tank of gas than to buy the car it seemed. I laid down what I wanted to do and they followed through. I am very appreciative to Jarred and everyone I dealt with at Royal and would gladly recommend them to my friends and family. Thanks so much guys!

Jeff Muelller

28 de feb. de 2012

The circumstance of my experience are definitely unique, I bought an 03 Toyota Mr2 Spyder from their used car sales, I live 8 hours away from this dealership in Texas and not only did they conduct business with me over the phone they even worked with me on the price, drove to Louisiana and left with the car within an hour or so, the car was exactly as described, the financing was incredibly fair and everyone in my experience was kind and professional, upon leaving they even gave my mother flowers for coming all this way, it was a good experience buying a used car, I'm sure buying a new would be even better, my only negative to the ordeal was after driving maybe 20 miles the check engine light came on, luckily my buddy had a scanner and it was only an 02 sensor, its not everyday you can get a clean one owner carfax sports car with only 62k miles for barely over $10k!

carol028

6 de feb. de 2012

We went in for a test drive and asked about price. Victor took us to the test drive and it was ok. However, when we sit down to talk about the price and everything, it was just not pleasant. He had the attitude that made us feel he rather chatted with other sales men other than us. When we showed that we didn't like the price, he showed he was unhappy and just stood up, said bye, and tore the paper; very rude. It might be a trick to let a potential buyer think they miss a good price, but it was just very rude and it didn't work for us. There are other Honda dealers and competitors in the area; you are not the king. Will never deal with this sales.

Johnny

26 de sep. de 2011

Went to a bunch of places and these guys were by far the quickest and right to the point. Did not waste my time. Got a clean car and they showed me the service records which was good.

Reviewer Enthusiast

22 de sep. de 2011

Here's the deal. You better watch out if you ever think about going to this dealership. They list their cars with very nice pictures and make you very interested in their cars. However, when you get their, you will realize that the pictures are just to attract you to stop by and check the car(s) out. When you get there, the dealer will stick on you like a glued piece. He won't let you leave until you purchase something. If you end up buying from them, inspect the car before paying anything, because they will show you the carfax which basically have all the nice things and they likely will lie to you and tell you that the previous owner took car of the car and took to a certified dealership bluh bluh bluh and you know the remaining. If you plan on trading your car, do NOT go to them before checking Kelly Blue Book. They will offer you 50% of what your car really worth. If you decide to buy from them (which I highly do not recommend), get everything they say in writing before writing paying anything. Otherwise, they will promise you every nice possible thing, and then they will just deny saying that to you (when you need). My recommendation: STAY AWAY FROM THIS DEALERSHIP!