Blake Marquis

13 de ago. de 2016

Mark Myers made my buying experience easy and fun! I would definitely recommend him and will use him in the future. Thanks Mark so much for all your help and fair pricing!

Alayna

6 de ago. de 2016

My husband and I are on a road trip from NY and suddenly our air conditioning stopped working on our 328i when we hit Memphis. I Googled the nearest dealer and found Roadshow. We showed up at 3:00 today (on a Saturday) and asked if there was anyway we could be squeezed in for an appointment. Someone immediately came out to assess the problem and determined it was a thermostat that could be fixed today. Within 2 hours we are back on the road with AC and a washed and vacuumed car!

CVORRNMSN

27 de jul. de 2016

The professional atmosphere and courteous, attentive staff made car shopping a more pleasant experience! Our sales associate, Clayton Lemmons, really went above and beyond to make sure we were thoroughly happy with the quality and performance of the used vehicle we purchased. I will not hesitate to contact him again the next time we are in the market for a new or a used car.

Mike

25 de jul. de 2016

Just purchased a 328 BMW for our son. Had told Tom Adair we were looking for a good used car and when he got one in on a trade he gave us a call. We have bought all our cars from Tom and would highly recommend him! Always a pleasure to work with.

Beamer 2

24 de jul. de 2016

We recently purchased a 428i convertible. Clayton was our guy and was really great. Very knowledgeable and informative throughout the process. Dove a couple cars and then Clayton took us through the on line process and all the packages and options available. Not pushy and it was a pleasant experience. Haven't said that before when buying a car. He worked with his managers to get us what we felt was a good price for our trade. Car came in and was beautiful. Very happy. Need a good sales rep? Clayton Lemmons is your guy!!

James Giusti

10 de jul. de 2016

Doug, Chris, Sarah, and the entire team made the entire experience very easy for us. We would recommend Roadshow to any potential BMW purchaser. GREAT JOB by all.

dr mini

4 de jul. de 2016

Roadshow BMW is a class act dealership!Anthony Wingield was my contact person and purchase consultant. He and the entire Roadshow team were very professional and went out of there way to make sure I was completely satisfied.I highly recommend Roadshow BMW!

Alan

26 de jun. de 2016

Clayton made my wife and I feel comfortable from the very start. He constantly asked us if we're thirsty or wanted a snack. Very polite and respectful. Everyone else was friendly as well

Rob Fuller

16 de jun. de 2016

Mr. Stan Blount is the best car salesman with which I have ever had the pleasure of dealing. He's not your typical slick seller. He had a laid back attitude while still being very knowledgeable about his cars. We had a great test drive where he just allowed me to get to know the vehicle without prying about my intentions towards purchasing. I think he probably showed me every Grand Coupe on the lot to make sure I found the one I wanted. Then, when I thought might switch my pick, he offered to take me on another test drive if I wanted.Even though the dealership was going through renovations, everything about my purchase was accomplished in a very timely manner. The paperwork was simple and adequately explained, and the final price was outstanding.I would heartily recommend Mr Stan and RoadshowBMW to anyone in the market.

18wheelsoffire5

14 de jun. de 2016

The staff was very knowledgeable and friendly. Especially my salesman, Roger Tyler. Everyone's appearance was professional. Even the mechanic who I thought was a salesman! He politely explained that he was not and walked with me inside and introduced me to my salesman.

123jt

11 de jun. de 2016

Gregg Patty met me at the door and showed me a few cars. I told him what I wanted and he ordered the car with the features that I wanted and color. He kept me informed of the production and shipment of the vehicle and had it cleaned up and full of gas when I arrived to pick it up. No surprise at pick up. I recommend Gregg Patty to you.

Kjb59

10 de jun. de 2016

Paul Hearn was great to deal with! I live 150 miles away and he and the rest of the crew made sure I got done and could head home before rush hour. Great place to buy a car. Couldn't be happier with my X5. Just ask for Paul- he will take care of you.

Roman03

8 de jun. de 2016

Very positive no pressure sales experience. Anthony was most attentive and very pleasant to deal with. Overall, a very positive experience. Excellent help from the BMW Genius Sarah.

cjackson51

7 de jun. de 2016

Roadshow and specifically Gregg Patty made my latest car purchase a very enjoyable. I stopped by there several times before purchasing my car. They were extremely helpful without using any pressure sale techniques. I would recommend Roadshow and Gregg to anyone who is looking for a great car in the Memphis area.

Lisa Yates-Robinson

2 de jun. de 2016

Paul Hearn created a relaxing atmosphere for me when I recently purchased a used vehicle from Roadshow. I was very pleased with his professionalism and attention to detail. Most women feel really intimidated when purchasing a vehicle without their husband present, but he answered all my questions without hesitation or delay. I will definitely recommend him to others in the market for a used or new car.

DBT

2 de jun. de 2016

Roger Tyler is one of the most informed, patient, and professional sales persons I've ever encountered. He was available and attentive without hovering. He listened to our likes, dislikes, and concerns and offered solutions that fit our needs while also setting reasonable expectations. Chip Elliot went the extra mile to structure financing to our liking. We were so pleased with the experience with Roger, Chip and Roadshow that we drove away with two cars!

cmiller

30 de may. de 2016

I just purchased a used Buick Enclave. I worked with Clayton and had a great experience form beginning to end. They made the whole process very easy

Kip

29 de may. de 2016

Tom Adair great salesman I've bought 4 BMW from him and my experience has always been great go see Tom he will take care of you

Pjcampeau

24 de may. de 2016

Doug has helped me buy a used car before and has always been extremely helpful and professional. Couldn't have had a better car buying experience, and would definitely recommend Doug to anyone looking for a new or used car.

Kirk

23 de may. de 2016

I had a below average experience at Roadshow BMW. My wife and I went to the dealership at 10:00 a.m. on a Friday to look at a used car that I had seen online. We parked in front of the dealership and started walking around their lot and found the car. We liked what we saw and started waiting for a salesman to come help us. After about 15 mins we walked inside the dealership and stood inside the entrance thinking someone would notice us and we'd get some help. No such luck. Well, after a few mins we went back outside and stood by the car we wanted to test drive and were thinking "really???" That we couldn't get any help. They didn't seem all that busy to me which is the baffling part. After a few more mins I told my wife that this is ridiculous and we started walking back to our car to leave, and as we were almost to our car a salesman came out and introduced himself. We test drove the car. I liked that "Tom" gave us the keys and let us go by ourselves and said to take our time. We liked the car and when we got back after just a few mins of asking some information about it we said we liked it and would like to purchase it. The car was already priced well and we didn't bother to offer any less and just agreed with their asking price. So, now I was becoming pressed for time because I had to be at work in the afternoon, and with it taking so long to get someone to help us I told Tom that I was running short on time and he said no problem and that I could just leave them a deposit for the car and pick it up the next day, or even the next week. I said sounds good. Tom left to talk to the finance guy and to charge the deposit on our visa. I got up a few mins later and walked over to where the two of them were talking to confirm that the deposit would count as a down payment. Here's where this whole transaction took a nose dive. The finance guy sat there and told me he wanted me to do the paperwork "Now". I said that's not what Tom and I agreed to, and he said him and Tom had another agreement. I then asked if he was concerned I wouldn't come back. He said "No, but that he had several other people in the dealership wanting that car and he wants it gone today". I didn't even reply to that because I didn't believe it to be true, and I simply turned around and walked back over to get my wife to leave and go buy a car somewhere else another time. My wife convinced me to stay and finish things. Tom came and said he worked it out with the finance guy and we could stick to our original plan of coming back. Which is what we did. If it hadn't been for Tom and his professionalism and good demeanor we would have left after the way I was treated by the finance guy and never gone back. Maybe he was having a bad day, who knows, but I do know that with the length of time it took for someone to help us, and then the treatment and disrespectful tone and attitude I got from the finance guy I can't rate this dealership any higher then average, and that's being somewhat generous. We did go back and pick up the car the next day, and thankfully had a different finance guy (chip) who was very quick and nice.

pgreen

4 de may. de 2016

I just purchased my 2nd BMW from Roadshow. My first purchase was an x3 suv silver, and my second purchase was an i3 electric vehicle. I am a first timer to the world of electric vehicles, however, Mr. Tyler was able to answer all 1,001 of my questions and/or was able to introduce me to the genius staff that was able to supply me with the needed answers. Purchasing a vehicle can be quite a hassle, but I absolutely enjoyed my helpful experience with Roger Tyler and Roadshow BMW!

usnchief23

1 de may. de 2016

Our sales representative was professional listened to our needs and wants he made our car buying experience enjoyable. By far the best car buying experience ever.I would highly recommend this dealership to anyone that is looking to buy a car.

Firstcar

28 de abr. de 2016

This is my first big girl car purchase and my first BMW. Anthony Winfield made the car buying experience so easy that I did not hesitate. I initially went in to find out more information on the cars and the dealership. I had no intention on purchasing on that day; however, after Anthony provided me all the information I needed and put me at such ease regarding my purchase, it was a no-brainer.

billlee143

24 de abr. de 2016

We just purchased our 2nd BMW from Roadshow and they are the best dealership I have ever done business with. Michael Reynolds is our guy there and he did not disappoint with either purchase. He is extremely knowledgable of the products, listens very well, is super helpful and applies no pressure whatsoever! We will do business with Michael and Roadshow again!

Techguy

10 de abr. de 2016

Went in for a service issue & decided to look around & after viewing the 2016 models with Matt Crowell, it just made sense to trade our 09 Cooper in on a new model. Loved our 09 & service was always fantastic at Roadshow. Matt & the entire staff went to work for us & gave us their full effort to get us into our new car Saturday afternoon. Really pleased with the great service & personal attention! From Service to Finance to the final sale, it was a great experience. This is our Second Mini & my wife could not be more pleased with her new car. Thanks Roadshow& thanks to Matt Crowell & the fantastic stafffor making it easy to buy Mini # 2 for our family.Rob & Diane ShieldsCollierville

budman

5 de abr. de 2016

I have bought many new cars over the years but never a BMW. The buying and delivery experience was outstanding. I highly recommend this dealer to anyone in the market. I feel confident the deal was good and our service experience moving forward will be the same. thank you

mitzigiles

24 de mar. de 2016

I wanted to thank Chip Elliott for going above and beyond to make my experience as easy as possible seeing as I live two hours away. He was kind and patient and very informative. Great dealership all the way around to work with.

BX

22 de mar. de 2016

My apologies to Anthony Winfield for mistakenly calling him Anthony Whitfield in my review. I also forgot to mention the other employees names mentioned below. Thanks for your excellent services!

2016 BX

22 de mar. de 2016

In less than 2 hours, Anthony, (who stayed 45 minutes after closing to give me a quick overview of the vehicles features), helped me identify, review, select, secure financing, and drive off in the exact vehicle I wanted. The next day I took my brand new X5 back to the dealership for washing and was thoroughly appreciative with how professional and detailed the BMW Genious was at delivering the many technological options available. For years I've wanted navigation, backup camera, Bluetooth syncing, and the benefits of the BMW 4 year 50,000 mile / zero maintenance plan. I've never experienced car buying at its finest until I made my purchase with Anthony from Roadshow BMW.ROADSHOW BMW IS THE STANDARD FOR AN EXCELLENT AUTO BUYING EXPERIENCE.

New BMW Owner

9 de mar. de 2016

I did not know which make of vehicle I wanted to replacement my current vehicle. Stan Blount showed me several vehicles that had special pricing and checked all the boxes for my requirements. He spent time with me to ensure I found the right vehicle and the right price. I went with financing through the dealership because they had a great rate. The whole financing process was super easy and Jan Crews was so kind and helpful.

Chicago gal

8 de mar. de 2016

I was searching for a car after relocating to Memphis. Stan Blount was the best salesman I encountered at all the dealerships I visited because he spent the time to help me make a decision about what was best for my needs in a car. No high-pressure sales pitch, just a genuine respect and care about what would work best for me. I am very happy with the BMW. It's the perfect car for me and a delight to drive.

DonnieC

6 de mar. de 2016

Just bought a new X5 from Roadshow. This was my fifth BMW purchase from this dealership. Chris Ewell and Michael Reynolds were fantastic and gave me an awesome price that included my trade. I have recommend others to this dealership and will continue to do business with them in the future.

cargirl

24 de feb. de 2016

Tom Adair did a great job as my salesman at Roadshow BMW. Tom Adair was courteous, knowledgeable and attentive to details. I highly recommend Tom Adair and Roadshow BMW.

Mowey

22 de feb. de 2016

I had a great experience at Roadshow BMW with Roger Tyler, my salesperson. Roger was professional, attentive without being obtrusive and did not apply any pressure what so ever. He was great to work with and I highly recommend him and Roadshow.

dpcaldwell66

18 de feb. de 2016

Mark Myers and Stan Blount worked out deal. Most professional and polite salesmen I've ever met. The entire staff we worked with was top notch. No hassle trading our old vehicle in. Complete training with new X5. They treated us like they had known us forever, no pressure in sales. We are actually looking to purchase another vehicle from them this weekend (a used car) and I'm sure the experience will be just as good. Roadshow BMW customer for life!

Whitless247

10 de feb. de 2016

I purchased a 2013 Nissan Murano. I drove all the way from Canton, Ms. My salesman was named Carl Smith. I was very pleased with him. He helped me out a lot. I can honestly say this was the best car buying experience I have ever had and I would highly recommend purchasing your next vehicle from them.

Russell Wilson

8 de feb. de 2016

This is our first Mini...and nearest dealership is two hours away. So we obviously did a lot of research online before heading out. Ashley at Roadshow Mini was prompt, considerate, accomidating..and a joy to work with. Oh, and PATIENT too....which is a rare trait in the Car sales world. Couldn't have been happier with whole experience! Thanks

FrankJ

6 de feb. de 2016

Quick thanks to Britney and Paul for making purchase of my X1 go so smooth! No pressure...no tricky sales pitches / lines...just negotiated a fair price, hooked me up with quick and easy financing... And on the road! This is my fourth Bmw...n all serviced by Roadshow too with never an issue (thanks Randy)!

wrrodger

4 de feb. de 2016

From Michael Reynolds to finance to the manager to service you won't go wrong. Just bought my second BMW from Roadshow and all went great. Have never had an issue. The entire team is professional and easy to work with. I do not believe you will regret dealing with Roadshow. I'm a customer for life!

BDW.BMW1st

3 de feb. de 2016

Doug Shinholt really made a dream come true. I talked with Doug about what I need to do and what price range I need to be in. He went to work and made it happen. One of my dream was one day I'm going to be able to buy me a BMW. Doug made that happen. Thanks Again Doug! Happy BMW owner??!

Snowy15

1 de feb. de 2016

Great Service!! No Hassle! Best Salesman EVER, Anthony Winfield! Loving my 2015 320i! Best purchase this year! I will recommend this salesman to family, friends and co-workers!!!

Blacklab

30 de ene. de 2016

Doug made our recent BMW purchase enjoyable. He could not have been more helpful and went out of his way to find the right car for us. Ryan was extremely knowledgable and patient when he answered our many questions. They both made us feel like we could contact them anytime if we had more questions.

Pdawg4690

29 de ene. de 2016

The Sales person Roger and Paul were very friendly, knowledgeable. It was a smooth transition to my new vehicle. One of the most enjoyable car buying experience I have had. Clean, well lighted showroom, very inviting.

Stacy63

13 de ene. de 2016

There are no words but in reality there are not enough words.The crew at Mini are amazing. I told Ashley and Joe what I wanted and in less than 24 hours, I was in my dream car. I absolutely love the service and the people there. I have been a mini customer for 2 years and without any hesitation will be a customer the rest of my life. I recommend everyone test drive a mini. But if you think the car is a jewel, wait till the relationship evolves with your service. The respect, time, and personal service are just a few of the experiences that you will encounter. The car is the bonus. If you are considering a new car, dreaming of a new experience, or simply uncertain what you want, treat yourself to a stop a stop Roadshow Mini. I'm so proud of my car and even more proud of my mini family.

Will

10 de ene. de 2016

Tom Adair at Roadshow BMW was one of the best buying experiences I've ever had purchasing a vehicle. I purchased a Certified Pre-Owned BMW through photos and phone calls only and Tom held my hand through the whole process.He and his team went the extra mile and took additional video footage of the vehicle. Tom is a trust worthy individual and pointed out even the little imperfections that I couldn't be there in person to see.It takes a lot of trust to buy a used vehicle without ever seeing it. I'm happy to say that my trust was well founded and I would absolutely do business with them again.

emily

4 de ene. de 2016

Loved loved loved the service I received from Roadshow BMW! WOW!!! They totally exceeded all of my expectations!Thank you Tom, Clayton, Ryan & Mr. Patton!

Qrobinson

1 de ene. de 2016

I had A great overall experience. Stan Blount exceeded my expectations. He found the exact vehicle and at a price that exceeded my expectations. The team was awesome!

Karyn

1 de ene. de 2016

Exceptional service from Paul , Clayton and the team at Roadshow BMW!! I treated myself to a 428i red convertible for my 60th birthday and they made the experience flawless!!

Ttbabids2.

27 de dic. de 2015

I had the best experience ever at BMW. Roger Tyler made my car buying experience one to be remembered. Thanks for the excellent customer service.

Jennifer S

21 de dic. de 2015

I live 3 hours from the dealership and had limited time to look at the vehicle, test drive, and make the decicion to purchase it. Knowing this, they got my financing set up ahead of time, had the car ready when I got there and they were ready to talk about it and work with me. Very friendly and helpful!

Bluejean baby

18 de dic. de 2015

Have purchased 4 more minis from this dealer. Courteous, helpful . Took car into mini dealer for oil change. Came out with new car. Would recommend this dealership

SouthernNova

16 de dic. de 2015

Worked with Chip Elliott. He did a great job of helping me decide on a fantastic new SUV without undue pressure or sales gimmicks. The Business Manager, Lee, was also very professional and the whole experience was quite nice.

Dr Williams

11 de dic. de 2015

I really enjoyed buying the car but afterward it was not fun or enjoyable. I felt like all the client advisor Tom Adair was after was my money. And adding accessories was difficult and made me upset multiple time. Lastly I had order a gas and brake paddle and the original brake peddle was give. Back to me but I feel like they took my gas peddle and started giving me the run around. Also would not promptly call me back as they told me. So I am going to BMW Nashville now for service.

Brown butterfly

4 de dic. de 2015

Many thanks to Mark Myers who was extremely kind and patient! I'm extremely happy with my new (used) 2006 Ford F-150. It's a beautiful truck and drives wonderfully. Thank you and many blessings!

cargirl, ginny0823

26 de nov. de 2015

My husband and I worked with Chip on our BMW purchase, he was very professional and a pleasure to work with. I will refer him to anyone who is looking to purchase an automobile. Great Guy!

saleks

16 de nov. de 2015

I worked with Stan on my new car and tried multiple options. It was not an easy choice with all the options offered but Stan was very understanding and patient with my indecision for couple of months. Once I made my choice execution from financing to actual delivery was flawless! This is now my second car I bought through this dealership (with a different agent last time) and so I can also add that services quality and ease is also exemplary.

Bryan

10 de nov. de 2015

Our salesman was Carl. We had an easy carbuying experience. We were also looking at a Maxima. However, after getting the typical sales pitch from the Nissan dealership we decide to go with Roadshow BMW. We ended up with a three series and love it ! Thanks so much for your help.

ThePaulGuy

9 de nov. de 2015

Roadshow MINI's Adviser Matt was very knowledgeable on the MINI Coopers and knew the answer to every single question I had about the vehicles. I looked at a few MINIS, found one that I liked, test drove it, and decided to make an offer, they made a great counter and I accepted. That simple. No pressure at all. A couple of hours later, I was surprising my daughter with a MINI Cooper parked in the garage. I can honestly say that I will be buying a car from them again for 2 reasons. 1. They were amazing. 2. The MINI Cooper is a blast to drive so I want one for myself now, LOL.

Tina0719

5 de nov. de 2015

Paul was super helpful and the customer service was exceptional, as always with Roadshow BMW. This is my second automobile purchased here, and I will definitely return when I buy again. Highly recommended.

mhughes

3 de nov. de 2015

Paul Hearn & his whole team were great during my process of buying my first BMW. This process was made more difficult because my mother in law went into the hospital & passed away during. Paul was very patient & helpful & I couldn't recommend him more. Jan in finance was also very friendly & extremely helpful.

Ccmoss

29 de oct. de 2015

From the very first communication I had with Roadshow Mini, I knew I'd made the right choice. Brittany was the perfect intital contact person. She was enthusiastic and seemed truly excited that I was considering a Mini. She then sent me over to Matt Crowell. Matt is exactly the type of salesman I like. He was pleasant and easy going. I appreciated his knowledge and professionalism. Never was there any pressure. Over a period of a few days, it was necessary that we communicate via phone or email. Matt was always reachable and promptly contacted me as needed. The transaction with Steve was effortless and efficient. I love my new Mini and look forward to a long and happy relationship with Roadshow Mini!

JJoyner

28 de oct. de 2015

Chip Elliott helped me find my dream car! I wasn't sure which model I wanted at first, so he had me drive both cars. Chip distinguished the differences between the cars so that I could make the best decision for myself. He was very patient and friendly to me and my son. I would recommend Chip to anyone wanting to purchase a BMW.

Wood7

25 de oct. de 2015

Pleasant new car no pressure purchase. Gregg Patty was my salesman and he was extremely kind and patient. I'm disabled and he met me at the front door with the car to test drive.

Annette1957

22 de oct. de 2015

The salesman and the other representatives were very nice and helpful in my decision making. Matt and Joseph made me feel very comfortable at best.

allison.chen1

22 de oct. de 2015

Michael Reynolds was our salesman and he was a pleasure to work with. Extremely kind, patient, and honest. Not pushy at all! Will definitely recommend to others.

BlackBeamer

14 de oct. de 2015

This is my first BMW and I am sorry it took me so long to buy one. The service was exceptional. Anthony Winfield was able to answer and assist me with everything I needed to know. I never once felt pressured and I appreciated that, all decisions were left up to me. I love my beamer!

Mike McNabb

13 de oct. de 2015

Wonderful dealership to deal with, very honest. My salesman , Anthony Winfield was very helpful and I will recommend him to all my friends...as the matter of fact , one of the other real estate agents in my office is wanting to buy. This is my second purchase from Roadshow , and will want to come back when the time is right. The service department is excellent as well.Thanks to Roadshow for helping me make the purchase of this ultimate driving machine.ThanksMike McNabb870-530-0791

kjames4709

13 de oct. de 2015

I just purchased my 1st Mini and I love it! The team at Roadshow Mini made my buying experience wonderful. Matt handled the entire sales process in a truly professional manner. Excellent team of people at this dealership, I would highly recommend!

Specialk

11 de oct. de 2015

Chip Elliott was our sales rep. Another agent met us but didn't have a card and within a minute had moved on to another customer. We were wanting to test drive a car and he was getting into a vehicle with the other customer. Chip came through and asked if we were being helped. He was very patient and believe me my mom took her time with everything. He never rushed and he explained everything. He gave us different finance options and looked out for my moms best interest. We highly recommend Chip if you go into this dealership.

rostar80

10 de oct. de 2015

I have been a customer since 2000. Feel more like family because they have treated me so well. Highly recommend this dealership. I want to single out Carl. he has always gone above and beyond. Everyone there is top notch.Rolando Toyos, MDToyos Clinic

Wienbeck Eva

27 de sep. de 2015

Customer service was outstanding. To make us understand about the vehicle, they answered all questions we had and helped with making out decision on buying.

ALPENDLETON

24 de sep. de 2015

This dealership, and specifically the salesman-Tom Adair, is one of the most disingenuous that I've death, and will fail to own up to misses they've made when delivering a vehicle. Purchased a leased vehicle and Tom Adair failed to inform me of a second key, thus I never received it. Upon return of Lease I was charged for a key that I never received. Dealership refused to remove this liability. No return call from General Manager when I emailed complaint, not Tom Adair. Also added additional lease damage charges that were above and beyond what they informed me would be required during the Lease Return Inspection. Poor Service, non responsive and unprofessional staff, with elitist behavior. I consider them to be an unethical, non caring group. They only car about the sale, and could care less about earning your repeat business

zowens40

4 de ago. de 2015

Ill start by saying I dont like shopping at dealerships. I usually buy used and I feel more comfortable with private party deals. I looked high and low for a used Lexus GX470 with no luck. I was hesitant to call Roadshow when I saw they recently traded for one but everyone from the receptionist to the finance dept. were great to deal with. Our salesman Stan Blount was great, you could tell he enjoys what he does and wanted to help us anyway he could. He got us the car we wanted, at the price we needed as caring and hassel free as possible. Thanks Roadshow!!

EricP

4 de ago. de 2015

Everything you want and nothing you don't want. He is very knowledgeable, courteous, to the point, listen & show what I want, didn't waste my time...., and give the car I want with the great price.

mtb

21 de jul. de 2015

I purchased a Mini Cooper in 2011 here and always received excellent service. This summer I decided to update to a new 2015 - same model but different colors. The team found the car I wanted and had excellent communications.

thunderbird

2 de jul. de 2015

Gregg Patty was very helpful in our quest for our next car! Found a great car at a great price - couldn't be happier with the whole experience!!!!!

DR

20 de jun. de 2015

Stan Blount was very patient with me. I had to save to have a certain amount for the vehicle. He did a follow-up phone calls. He was not pushy. He endured all was done to my satisfaction.

MargaritaMini

14 de jun. de 2015

I had been researching Mini Coopers for quite a while, when my husband told me he would get me one for my birthday. We went to Roadshow Mini for a test drive of a Countryman with a manual transmission (what I had wanted to start with). The only one they had at the time had been owned by a cigarette smoker, and it was not really the smell I wanted to breathe. Ashley was so nice and fun and easy to ask questions. She explained everything with not only words, but show and tell on everything I asked her. My husband I came back to look at a different mini - the 4 door Hardtop, and I took that for a test drive, but didn't really feel very comfortable in it size wise as I had in the countryman (I am tall and my husband is very tall). I decided that I would be okay with an automatic transmission, and Ashley started to show me what she had, and I found EXACTLY what I was looking for. We bought my 2015 Mini-Cooper Countryman S right then and there. Ashley went over the details of the vehicle with my husband and me from top to bottom, and we felt like we understood all the nuances of this car. We were treated like we were special while we were there. We ended up staying past closing time, but never felt like we were being rushed out of the door. It was a terrific low pressure sale, unlike many of the other places we had gone. I can only highly recommend Roadshow Mini to anyone who is looking for a fun car that has good safety ratings and is great to drive! I have had mine just a few days and I must say, I love it and the experience I received while test driving it and purchasing this vehicle.

MiniFan

19 de may. de 2015

This is the 6th car that we've purchased from Roadshow BMW and every experience has been fantastic. I can't say enough about how great this dealership is to work with not only when purchasing a car but also the continued customer service and support they provide for the life of your car ownership.

M3Brian

1 de may. de 2015

My wife and I have either purchased or leased several vehicles from Roadshow BMW over the past 25-years or so. We keep returning because we have always been treated well and honestly. In an effort to be an informed consumer, I have priced identical vehicles at several out of town dealerships and Roadshow always is a clear winner. Our sales representative for most of our transactions has been Tom Adair. Tom works hard to get the fairest price possible and always gives me clear answers to all of my financial and technical questions about our cars. If you like BMWs, Roadshow is the dealership for you!

BrooksBMW

20 de abr. de 2015

My name is Roman Brooks and I recently purchased a 2011 BMW 535i from this dealership and it was a really good experience. Stan Blount was my sales rep and he didn't pressure me... AT ALL. Which I truly appreciated. He made this a pleasant experience. They had the car nice and clean for me once the deal was done. Also offered to have the rim repaired to look brand new. I will definitely recommend that people to go to him whenever I have a friend that is interested in a BMW.

coolthiru

20 de mar. de 2015

Excellent quality at right price. Right Price. good customer service. Team is doing very methodical and straight forward. this is one of the best dealers.

preston.mcclellan

4 de mar. de 2015

Bought a 2012 Jeep Liberty from this dealership and was impressed by the genuine nature of the staff. They really wanted to help and were able to deal with me moving cross country and having to do some of the paperwork from afar. Great people.

EvT

21 de feb. de 2015

Ev TI just purchased a 2015 428i and everyone was helpful throughout the car buying experience. I have always received outstanding service from Roadshow with my previous vehicle. Everyone is very courteous, professional and knowledgeable. I did not feel pressured to buy a vehicle and would definitely recommend Roadshow.

Lance Brown

12 de feb. de 2015

I purchased my very first BMW after 5 years of dying for my dream car. I finally decided to pull the trigger on a used 535i. I will admit, this is my first used car as I now fly 200+ days a year and didnt need a new one. Anyway, the web stated all of the options correctly and the sales rep stated that the floor mats were in the trunk (I should have check, they were not!). The only other thing missing was the MP3 iPhone cable and it was listed on the site option. Keep in mind, they did a thorough inspection of the car while I was in financing. When I left for my hour long drive home, I noticed they had pulled up all of the sunshades up and I had missed that a warning light was on for my entire trip. When I arrived home, I lowered all of the shades but was unable to get the automatic rear one to go down. I also discovered the warning light and it was for the seat being out of calibration. I attempted to calibrate it for the next hour with no luck. Seeing as I was missing the cable and mats I chose to drive back the next day (2-10-2015). Upon arrival I checked in at the front desk where I was told my salesman for off for the day. She said I could call him on his cell, and I replied, Id rather not can I just talk to a manager. She processed to tell me no, that Ive have to call the salesman and she handed me his cell number. Reluctantly I call and he asked me to check with service on the rear shade and I didnt bother him with the cable and mats, after all is was his day off. I processed to the service department and waited an hour or so, to discover the seat calibration was fixed by updating the software (should have been done in my opinion). I also learned that the shade was doing to cost quite a bit as the motor needed to be replaced. Even after all of this, I was never allow to speak with a supervisor. It just sucks having dreamed of this day for so long, only to have a very bad taste in my mouth and wishing I could return the car. So here I sit several days later with no floor mats, no music, and broken rear window screen. Thanks Road Show, I feel so warm and fuzzy insideNOT!

nosmok

21 de ene. de 2015

Fifth car I've bought from this dealership. Always treated with respect and never pressured or hard sold. They know their cars very well and can answer all questions. Service department is fantastic. Always sets me up with a great BMW loaner. Very good experience

NikkiS

20 de ene. de 2015

I just bought a 2015 X5. The sales staff was helpful in every step of the way. This is the 5th BMW I've purchased and Roadshow has always treated me fairly in sale or service. I highly recommend this dealership.

BillyCarroll

17 de ene. de 2015

Last week i purchased a new MINI at Roadshow BMW/MINI. Without a doubt it was the best car buying experience I've had. From the time we stepped on the lot to driving away i never felt that pressure you often associate with overly aggressive sales staff. The complete visit was making sure any questions i had were answered.I highly recommend that if you are looking for a MINI that you contact Roadshow. I know when my daughter is ready for a new car this will be our dealership. Thanks Matt, Joseph and Steve for their professionalism and personal service with our car buying experience. I rated my experience as a 5 because 6 or more wasn't an option.

Storm

6 de ene. de 2015

I can't say enough about the outstanding customer service provided by Anthony Winfield. He made my visit extremely productive and enjoyable. This is the second vehicle purchased by my husband and I from Anthony, and I must say, we will definitely recommend him to our friends and family.

Chefjpk

1 de ene. de 2015

Michael Reynolds made the otherwise stressful experience painless. He was very knowledgable and thorough throughout the buying process. He did a great job showing me everything that the car would do.

dekissfan

31 de dic. de 2014

Wow, wow, wow. What a cool experience. Everyone there was a champ. They got me in the car I was always looking for, and barely had to break a sweat doing it! Love my car. Love my sales team. Love the incentives. Love the look of the place. Very cool! Can't wait to buy ten more! -T Thaxton

alicianwilliams

29 de dic. de 2014

Everyone at BMW was extremely friendly and helpful, & Carl made me feel very comfortable. Working in sales I understand the practices of a sales person. I felt as if Carl genuinely cared about getting me the best possible deal and not just selling me "a" car. Jan was very friendly as well. This was my first car that I have purchased and I didn't feel as if I was taken advantage of or anything of that nature. I would recommend this place to anyone in need of a vehicle. Awesome Customer Service, Thank you!

Gisgag

29 de nov. de 2014

Staff was friendly knowledgeable and made my car buying experience both quick and painless. Chip Elliott was helpful and not the typical car salesman which made the process much better than prior experiences with other car dealerships. I would highly recommend both Chip and Roadshow BMW.

Jagphoto

24 de nov. de 2014

I had such a nice experience at Roadshow! The salesman was attentive and thorough. He took a lot of time making sure we found the perfect car for me. The whole car buying experience was a pleasure. I was planning to shop around but this was as far as I got!

mpinstein

23 de nov. de 2014

Our recent experience with Roadshow BMW is far from our first as this is the fifth car we have acquired through the dealership and our ninth BMW. Tom Adair was very patient with us as we had trouble choosing a model. After several weeks of deliberation, the decision was finally made. Tom is very professional, knowledgable about BMWs, and he made sure the process of leasing the new car was seamless. Not only is the sales department superb, but the service department at Roadshow has always been very accommodating and taken excellent care of our BMWs. With the new technology offered on our 2015 car, it was very helpful to have available technical advisors to walk us through all the bells and whistles...a pleasant and unexpected surprise.

karen.ori.7

29 de oct. de 2014

I recently leased my third BMW from Roadshow BMW. Michael Reynolds has helped me with the last two. I like working with Michael because he is personal, professional. and not your typical car salesman. He made the experience pleasurable and nonconfrentational. He also made sure all my devices were connected and that I understood exactly how everything worked. I would highly recommend him to anyone looking at BMW. This particular dealership has excellent service, pleasant people. and follows up to make sure your happy:)

pcalame

24 de oct. de 2014

This is the third new 5 series BMW we have purchased from Michael during the previous 12 years. Michael's knowledge of BMW's is outstanding. His personality is very warm and engaging. He is eager to be sure the customer is well satisfied. It is truly a pleasant experience buying a BMW from Michael.

kmaclin4

12 de oct. de 2014

Anthony was friendly and helpful. This was my first time purchasing a brand new car. My experience was smooth because of him. Pleasure doing business with Anthony.

johnny pugh

6 de oct. de 2014

Michael Reynolds made the the whole buying experience a pleasure ,even down to the signing of the papers .It was quick and I and was on my way home..Great place to buy a car.

lilmsshopper

2 de oct. de 2014

Thanks Roadshow and Chris for making our buying experience a pleasure.We drove in to only "look" and purchased that day.So happy with our new X3. Chris went the extra mile in customer service.This is our second purchase from Roadshow. Highly recommend!

hilljm1984

30 de sep. de 2014

Stan and Ricky made sure to do everything in their power to put me in my 335is no matter what.... I cannot say enough for the professionalism and customer service I received from Stan. Above and beyond satisfied with my experience at Roadshow BMW!

seveepatterson

18 de sep. de 2014

Salesman, Anthony Winfield was most helpful without being pushy when assisting me with the purchase of my new car. I called prior to my arrival at the dealership to have a car removed from the showroom floor for a test drive since I work long hours and had little time to spend making my purchase. Not only did he have one car removed, but I asked to test drive another car that was on the floor which is currently siiting in my garage. Jan, who works in finance, was a delight to work with and explained different finance options that I was not even aware of. She is genuine and very knowledgeable about her job. I will most definitely return to Roadshow for my next vehicle purchase and hope to work with the very same people. Your very pleased customer, Sevee Patterson

LucyS

10 de sep. de 2014

Greeted by a very professional, friendly low key sales advisor. Easy to work with, helpful and seemed sincerely interested to help us find the right car for the price we were comfortable with. Thank you, Chris Ewell!

Slorunr340

1 de sep. de 2014

My dealing with Roadshow Mini was a pleasure. I am actually a Roadshow customer dating to the early 1980's at the Fox Plaza location.

Prokeefe

30 de ago. de 2014

Anthony was fantastic to work with and made the entire decision process and purchase process very easy. My first time buying from this dealership. I highly recommend Roadshow and Anthony

Julie j B

23 de ago. de 2014

Stan made the process of buying a car go smoothly. Stan stayed late, along with Lee Jones (who handled the paperwork), so that I could complete my purchase that evening, and Stan stayed with me showing me all the features of my car until 7:45 pm. Stan really knows his product, and he is a tech wizard, so he took the time to help me adjust a lot of the settings that would have taken me hours to figure out! He is experienced, professional, personable, and a pleasure to work with.

Mia Terry

21 de ago. de 2014

If you are looking to buy a BMW be sure to buy it from Anthony Winfield at Roadshow BMW. He was beyond professional and very friendly and made the purchasing process a breeze. I will definitely buy another car from him. :-)

susan.dianne.9

1 de ago. de 2014

Gregg Patty made sure I was happy with my purchase in every way! He took the time to help me set up the car and show me everything he thought I needed before pulling off the lot. Thanks for an awesome experience!

judy findley

31 de jul. de 2014

When I had some apprehensions about my purchase, Doug went out of his way to ensure that I was totally satisfied. He and R. Sulcer worked with me and totally earned my respect. Truly professionals. I absolutely love my Beamer X3 and would highly recommend Roadshow and Doug Shinholt.

juanowens

28 de jul. de 2014

I just purchased 2014 435i, and I love it! Chris Ewell (BMW Client Advisor) is the ultimate professional, he really knows is products, and enjoys talking about the ultimate driving machines. I highly recommend Chris as a BMW Client Advisor and I will be using him again for my next BMW purchase.

ljeffwright

15 de jul. de 2014

I just leased a BMW X1. Tom Adair was my salesman and was a joy to work with. He didn't make me feel pressured in the least bit and went out of his way to be helpful. He was very tolerant of my NUMEROUS test drives and endless vacillating! My BMW experience was first rate.Incidentally I've bought or leased 3 Minis in the past from this dealership and always had a very positive experience as well. All of the people I've dealt with over the years at Roadshow BMW/Mini have been great. The sales department is a class act.

htpayne1

24 de jun. de 2014

I'm a repeat customer of Terry and I'm just overjoyed with his professionalism, knowledge about the vehicles , and efficiency. I will continue to call and/or referr Terry for vehicle sales.

kernoals

11 de jun. de 2014

Great buying experience. Ask for Ashley Rook. She is very knowledgeable about the Mini Cooper and is willing to spend the time and effort to make sure you get the car and options you want.

e108669

10 de jun. de 2014

Mr. Ewell provided exceptional/outstanding service. He is very professional and knowledgable of all aspects of the BMW product and process. Working with Mr. Ewell was a wonderful experience.

kayco12

25 de may. de 2014

best part was that I got it on time for my brithday thank you Stan for all your help I can pass good words to my community to get car from this location.

dafdaf

24 de may. de 2014

I brought my potential car in to have Roadshow inspect. They gave it a clean bill of health. After my purchase I found that the oil was low, the hood latch was broken, and there were several electrical issues. Adding it all up, I don't believe that they ever inspected the car at all. They were happy to take $150 though.

rreid5271

23 de may. de 2014

Great experience! Looking for a new model 328i for my daughter's graduation present. Stan found to perfect car for her! Easy to work with! We will be back!

Benlyn

19 de may. de 2014

This is my second time to lease a BMW. Because of the professional and friendly agent, Chris Ewell, this experience far surpasses my last encounter. Every detail was addressed, and having confidence in Chris will bring me back in another 3 years!

bdirghangi

13 de may. de 2014

We were very pleased with over all experience we had during the purchase of our new BMW X5 at Roadshow BMW. Doug is excellant salesman.

telester

12 de may. de 2014

The salesman was great. He was extremely friendly and courteous, but I didn't get the deal that I was expecting. Nevertheless, I have a great, brand new car.

remyhein

5 de may. de 2014

Not having bought a car in 8 years, I was wary. Would I get a pushy salesman? Would I get a car perfect for me? Back and forth negotiations can stress anyone. However, from the minute I arrived, Stan was calming, knowledgeable and found the perfect 528i for me. He didn't make me feel stupid, learning how the shift mechanism works. The car drove beautifully and I loved it. The best part? He came back the first time with an honest price. Jan was fabulous, too, guiding me through all the paperwork, making it easy to understand. So now I have my new to me car and I'm happy. I'm telling everyone about this 5-star dealership and will definitely return when I need a car.

bdodd77

20 de abr. de 2014

Michael was a pleasure to work with, over the phone first and then in person. No dance routine, just asked what was needed & was got the job done smoothly. Most pleasant experience I've ever had buying a car. Highly recommended.

rgallo5656

9 de abr. de 2014

Purchased a new X3 from Doug and the team at Roadshow BMW on Germantown Parkway. The entire team there did a great job of making the experience very pleasant. Would recommend them to anyone and will be purchasing from them in the future.

jaamellk

8 de abr. de 2014

First, I would like to thank Michael Reynolds for continuing to provide my husband and I with a great experience at BMW! This is our second vehicle we have purchased from BMW and Michael. We are always satisfied with the decisions we make to purchase and Michael really makes our process easy and very satisfying. Also, I would like to give a quick KUDOS to BMW service department. All of you do a great job and we would like to thank you as for making our experience pleasant. Michael keep doing the great job that you do!! As long as we are blessed to purchase vehicles, we will be purchasing from you. Take care and have a great day!!Jaamell & Kimberly

szq523

1 de abr. de 2014

I visited Roadshow BMW looking for a used convertible. Carl Smith worked with me. After test driving a MINI and a BMW 128i, I decided to purchase the 128i. I was unsure whether I really liked the color or not. Carl let me know when the dealership received other convertibles to see if they met my needs. In the end, I purchased the one I test drove. I came in to fill out the paperwork. They suggested I run some errands, and in less than 2 hours the car was ready to go. I did not know how to work all the controls on the car and they have all been very helpful with showing me how to operate the car's features. I have been very impressed with how nice they have been even though the car I purchased was one of the least expensive on the lot. This our second experience with Roadshow. Both times have been with used cars and we have been pleased.

Brendaksimpson

25 de mar. de 2014

Great customer Service. Tom very helpful in the buying process and went above and beyond in helping me set up and learn about car components

kcfunk49

8 de mar. de 2014

Stan found the car we ended up buying, a trade in just days before that he new was on the lot...somewhere :) Randy and Mike were afraid they didn't have anything comparable to what we were looking for, and Stan came pulling the silver 535i around. Though dirty, as it had not been through CPO yet, he felt like this was the car, and it was! We were trading in a black 528i, and wanted something a bit different, so Stan went to work! You could not ask for a more pleasant experience throughout the dealership, including the finance department! It is our 2nd BMW from this dealership, and both times we came away astounded with the friendliness, knowledge of cars, willingness to do what it took, and overall just the best experience in purchasing a car! The 528i was our first BMW, and we could never drive anything else now! This dealership and BMW are highly recommended! Thanks Roadshow, Jerry, Stan, Mike, and Randy!

oh8282b

4 de feb. de 2014

Perfect sale dealer, he introduced every details about car performance, effectiveness and very patience to explain every question I had.Even help me to introduce a good tan service to meNo doubt, best dealer

Samrenfrow

5 de ene. de 2014

Stan is an honest and very caring salesman. Low pressure, and really wanted to make sure we made the right buying decision. The most important trait of a salesperson is that he is trustworthy. Stan can be trusted!

JohnVanderVennet

9 de dic. de 2013

I highly recommend going to Stan Blount at Roadshow in Memphis if you are looking for a new or pre-owned BMW. Stan was friendly, knowledgeable, honest and just an overall pleasure to deal with.

sandrafrost05

27 de nov. de 2013

Anthony took great care of me! Besides the amazing deal I got, Anthony provided fast and pleasant service. From the moment we walked in and met with Anthony, the purchase was painless and expedient. I highly recommend this location and sales agent for amazing deals and service.

zookeeper1959

20 de nov. de 2013

i went looking at mini coopers one afternoon and got a quick test drive in. (it was rather late) the mini was nice to drive and 2 weeks later i went back to purchase one. Carl Smith made the process pretty easy and everyone at Roadshow BMW was nice. i am enjoying my mini cooper. i had a good experience so i give them a good rating.

delphina1

14 de nov. de 2013

Terry Davis was our saleman for the purchase of a 2014 BMW X3. Terry had sold us our first car when we came to Memphis in the 1980s. He was a very calm, professional and responsive. When I saw him at the BMW dealership, I was confident that we weould have a positive experience. At our first meeting, I told him we were also considering the Mercedes Benz CLK. He made a pitch for the X3 and said we would not be unhappy if we chose the BMW. We also told him we were planing a lengthy vacation and would not make a decision until we returned. He said he would be available whenever we were ready.My husband and I visited the dealership when we returned from the vacation, took a test-drive and placed an order for the car we wanted. Terry kept us informed of the manufacturing process and called us when the car was delivered.We have had the car for about six weeks and are very happy we made the decision to purchase the BMW. Terry was very helpful during the entire process. I am very happy we had the opportunity to do business with him on the purchase of another car.

marysstanley

9 de nov. de 2013

We found the vehicle we wanted on line, and asked for more information, which Matt sent, which determined that the vehicle we bought had everything we wanted. When we arrived we were met by Ashley who took us on a test drive, and when we returned we determined a price and immediately was able to complete paperwork and Lee answered all questions regarding financing. It was the best experience I have ever had in purchasing an automobile in 45 years of buying automobiles. Thank you for your professionalism, and interest in potential buyers.Mary Gentry

TBills1973

5 de nov. de 2013

I originally purchased a Mini from Terry Davis at Roadshow in 2011. I couldn't believe that the experience was so easy. I have purchased many vehicles in the past and expected your typical tiring process where you leave feeling as if you were raked over the coals and have a major headache when you leave. I left Roadshow feeling like I got a fair deal and actually enjoyed the process. Amber Brown, mini service advisor, has been wonderful with my mini. If you need service on a mini or a BMW ask for her!!. I went back this weekend and purchased another vehicle from Terry Davis (this time a BMW) with the same experience as the last time. There is a reason there is a multitude of awards on his desk for top salesperson. He is truly a nice guy. If you are in the market for a BMW or a Mini Cooper, ask for him--you will not be disappointed!!

Bambam5002

2 de nov. de 2013

Stan was personable and quickly built rapport with me. More knowledgable than average vehicle advisor, carries high integrity. Rate jewel in the car sales industry!

MelbaWilliams

25 de oct. de 2013

My experience with Gregg Patty was a good one. He was very informative and up front about the condition of the used car I purchased. My experience with Roadshow BMW was a good one.

rastus65432

23 de oct. de 2013

Overall experience was great!No pressure sales and no blowing smoke up my you know what!The mini virtually sold itself and the sales staff just simply expedited the whole process.The car is great now i hope the service is great too!

Mini Driver

21 de oct. de 2013

I have tried several times to have some things fixed on my car. Mechanics hear sounds or agree that work needs to be done but the shop foreman always denies the work. Also, I have regular scheduled maintenance and have gone to every one of them despite it being over 100 miles away. Pulled out my air filter at 27k and it looks like it gas never been changed. Braked sensors have indicated I need new brakes and they said they were fine and just reset the sensor. So is the sensor bad or the brakes? Either way neither of them have been replaced. Wind noise coming through windshield and the first mechanic that drove it said he could hear it. Then, the next day the shop foreman comes in and he couldn't hear it. So it wasn't repaired.

JuanPatino

26 de sep. de 2013

I saw the Nissan Altima on the auto trader website and called to see if it was still available. It was and we decided to go take a look at it. When we first arrived at the dealer, I saw that it was a BMW and MINI dealer. I felt nervous at first because we were going to see a $7000 car in a dealer that sales cars over $30,000. From the time we went inside to the time we left, I was treated like I was buying a $30,000 car. Mr. Stan Blount showed us the car and even worked out a deal for us. We were very satisfied and walked out in a beautiful car.

Marymargaretowen

19 de sep. de 2013

Unreal experience ! Best experience buying vehicle ever. Kind, knowledgable , professional, and they truly wanted me to have this car. Thanks to Ashley and J Crews

yocomopoco

18 de sep. de 2013

Michael Reynolds was professional, friendly and knowledgeable. His answers to our questions indicated he is a good listener. At no time did we feel or hear the high pressure "what will it take to do business today" technique that so many dealerships use today. If you are looking for a BMW, we encourage you to contact Michael at Roadshow BMW.

stodardm

5 de sep. de 2013

Brett and the entire Roadshow Mini staff were extremely helpful and worked hard to make our buying experience pleasant and efficient.Brett actually found us some additional incentive rebates, so the bottom-line price was even better than expected.We love our new Mini and love Roadshow Mini of Memphis and their staff. Amber in the service department is fantastic.Mike Stodard

Nrifkind7

4 de sep. de 2013

Carl helped us buy our Mini Cooper and we had a very positive experience. From the moment we walked in we felt like he was working hard for us without putting pressure on us. He quickly got a good sense of who we were and what we were interested in. He did not pressure us to buy a more expensive model we were considering. He struck a really good balance of being helpful and leaving us alone to have time to talk and process our decisions on our own. One thing we really appreciated is that he looked me in the eye, and talked to me, not just my husband. He did not make judgments on our needs or knowledge or decision-making authority based on gender, which we have found very common with car dealers (and others). Carl also was willing to accommodate our schedule and twice stayed late to work with us. Overall we had a good experience and are very happy with our purchase.

Philliptn2

10 de ago. de 2013

Stan Blount provided the best car-buying experience we've ever had. His product knowledge, patience and good nature are unsurpassed. I will recommend Stan Blount and Roadshow BMW without hesitation.

inspectitlikeagirl

27 de jul. de 2013

Just bought my third Mini from Brett Calhoun this past week. He is great! Car purchasing hasn't ever been this quick & easy! Thanks Brett!

shivanharan

25 de jul. de 2013

I visited this dealership more than once. I was ably assisted by Mr. Gregg Patty; the first couple of times towards the purchase of the vehicle and then on a service call. Mr. Patty was very friendly and helpful in answering my questions as well as assisting me in the service call and taking care of the vehicle. I had a few queries about the vehicle following delivery and Gregg was very helpful not only in answering but in explaining things to me; he also took care of having the vehicle looked at when I brought it in. It has been a pleasure dealing with Roadshow BMW; I look forward to interacting with Mr. Patty on a regular basis.

bglaing

22 de jul. de 2013

Employee at dealership was friendly and helpful. The car was delivered on time and in excellent condition. I was very pleased with my overall experience.

Ehines

18 de jul. de 2013

I visited Roadshow mini about a month ago. I was interested in trading in my mother's car for a used mini cooper. I thought I needed a much bigger size than I did and Carl Smith was a tremendous help. He found me the perfect mini and was extremely helpful.

Jmw325

14 de jul. de 2013

Very good service, offered me a test drive. Car wasn't supposed to come till end of the month, ended up showing up early. Great overall purchase.

clunati

11 de jul. de 2013

BMW was not initially one of my choices in buying a new vehicle. I was not very familiar with BMWs. As soon as I entered the dealership, Gregg walked me through all the options. He showed me all the models and explained the differences with each. He asked what my needs and wants were in purchasing a car and directed me to my "perfect" car. He was extremely patient and helpful in explaining all the features and how to work each one. My husband absolutely hates the process of buying a new car, but after our experience with Gregg and Roadshow BMW his attitude was changed. We could not have asked for a better experience or better salesman and would recommend Gregg and BMW to anyone. The car buying experience doesn't end when the papers are signed with Gregg, he takes extra time and makes an effort to follow up after the deal is done. I could not be happier!

1MSET

1 de jul. de 2013

I WOULD HAVE GIVEN ROADSHOW BMW AN OUTSTANDING SCORE HAD IT BEEN ONE OF THE OPTIONS. EVERYONE WAS SO PLEASENT AND NICE. ESPECIALLY MY SALESMAN, MR. ATHONY WINFIELD. THANK YOU ALL FOR A POSITIVELY PLEASENT EXPERIENCE.

PattiBell

29 de jun. de 2013

If you want to buy a MINI, this is the place. Honest, straight-forward and no drama purchasing. Sales staff doesn't constantly turnover and they remember you.

dayncam

19 de jun. de 2013

My buying experience was great!!!...At first I was a bit skeptical because of past vehicle buying experiences, but that uneasiness soon disappeared. I am so glad that I got Gregg Patty for my salesman. He was a pleasure to work with from beginning to end. Not only will I return, but I will recommend Gregg to others as well.

jfhowardjr

12 de jun. de 2013

Stan did an outstanding job as an advisor. Knowledgeable and friendly.He conducted business in a timely manner and responded to all of my questions with enthusiasm and honesty.Professional.

JTone

6 de jun. de 2013

One of the easiest car buying experiences I've ever had. Friendly environment and great sales person in Brett Calhoun. I didn't feel any pressure to buy and I thought Brett was upfront and honest about everything we discussed. Thank you Brett and Roadshow Mini/BMW...I'm loving my 2013 Mini Cooper S Roadster.

MSBEV914

24 de abr. de 2013

My car buying experience at Roadshow BMW in Memphis was the most postive that I have ever had. Tom Adair was a true professional who exceeded my expectations for customer service, knowledge of the product and the overall sales experience. He was honest and straightforward with the pricing and worked diligently to negotiate the most favorable deal with my trade in and the new car. After the sale was complete, he continued the customer service experience with the scheduling of the delivery and additional service requests that I had. There were no cliche sales tactics; Tom was ready to sell me the car that I wanted and offered advice on the best deal for me without any pressure or hard sell gimmicks. He is a seasoned professional with a long standing, superior reputation that enhanced the entire dealership experience.

vlmabry

23 de abr. de 2013

Everything was easy and top notch. I always dread buying a car, my last purchase was 2008, at another dealership in Little Rock, where I arrived at 0900 and didn't leave the dealership until 5:00pm exhausted from all the haggling. This was not like that at all, I arrived at 12:15 and was out of there by 3:30 with my new car. Highly recommended.

hgeissler

18 de abr. de 2013

I had an absolutely wonderful experience!!! If anyone wants a BMW they should go to Roadshow- staff is courteous, genuinely interested in your preferences and very accommodating.

CatHughes

8 de abr. de 2013

Let me start by saying this is the second Mini Cooper that I've bought. My first, Bonita, is a 2003 with over 236,000 miles on her and each and ever one of those miles are mine! It's a very committed relationship. We don't drive - we MOTOR. I'd thought for sure she was on her last legs and it was time for a new car. Without question I wanted another Mini. Since Bonita has had several "spa days" at Roadshow (she's been to several dealerships during our time together) I chose to return there for my purchase because I genuinely like their staff and they way I'm treated there.My sales rep, Carl Smith, is extremely knowledgeable about Mini Cooper and the specs on the vehicles. He didn't try to "sell" me anything. He answered all of my questions and waited patiently for me to decide. I chose a new 2012 Mini Cooper Coupe S. I've had the car for 2 days and already have had people come up to me or knock on my window to gush over it! And Bonita? She's having a "spa day."

shanmo21

1 de abr. de 2013

Great experience. Great customer service. Anthony is a great saleperson. My overall experience with them was great and i would definitely recommend them to friends

giselle2012

25 de mar. de 2013

Carl is awesome! We had the best time buying our Mini!!! If you are thinking about buying a Mini, this is the place to go...

slss

10 de mar. de 2013

My new friend Henry Fuir was wonderful to work with on the purchase of my new 7 series BMW. Henry was very willing to help me understand all the new options offered on the 2013 model. After my purchase he was even more helpful instructing me on how to use the options on the vehicle. Henry even set up a time for me to come back in a couple of weeks for another tutorial. How can you beat that!!

pkoester

28 de feb. de 2013

I have given excellent marks to Richard Clipson and BMW for the outstanding service I received when I purchased my BMW X3. My X3 is fantastic and Mr. Clipson was very helpful in guiding me through the sales process. I custom ordered my X3 and it is everything I wanted in a new car. When my X3 arrived Mr. Clipson thoroughly explained all the new technology associated with my new car. I am extreemly pleased with the service I received.

Jmccall1108

26 de feb. de 2013

The best experience I ever had purchasing a vehicle. It is my first BMW and it won't be my last! Chris Ewell made the buying car experience stress-free.

cjones244

19 de feb. de 2013

I recently purchased an 2011 BMW 535i for my wife and it was truly a wonderful buying experience. My salesman, Mr. Terry Davis took care of us from the time with drove onto the lot to the time the car purchase was complete. He truly made the difference with his professionalism, great attitude, and knowledge of the BMW brand. He really made us feel welcome and that the entire experience was about my wife and I. He never once pressured us, but instead gave solid advice regarding our driving needs and and what which automobile fit those needs. He is the consummate professional and is partly the reason why I will gladly return to this dealership when I'm ready for my next purchase and I will also recommend him and BMW to all my family and friends. Job well done, Mr. Davis.

wfbrooks1

19 de feb. de 2013

Great experience. Henry Fiur was very knowlegable and went out the way to ensure we were happy with the car and sales transaction. He is a true professional. BZ to Henry!

Randi olive branch

3 de feb. de 2013

Brett Calhoun was the most knowledgable consultant I have ever dealt with. He attended to my questions and was like a personal assistant waiting in the wings for any needs. He was never pushy or insistent. Best experience buying anything ever.

Leendicott

2 de feb. de 2013

Worked with Michael long distance. He was very responsive. Worked the deal over the phone and Internet. When I arrived at Roadshow everything was in order when I arrivedExcellent experience

tdf8888

26 de ene. de 2013

I live in Arkansas and called dealership about a pre owned Mini, I couldn't make it there to see for a few days and Ashley called me the day before to let me know that they still had the vehicle. When I got there I was introduced to Brett who showed me the car and answered all my questions, most of them before I even asked them. I had a great experience and everyone I dealt with was very friendly and helpful. Special thanks to Ashley for keeping me updated.

Mhumble

24 de ene. de 2013

Best experience we have ever had buying a car. First BMW and I could not be any happier with the buying experience,financing,and service department. Will recommend Gregg Patty and Roadshow to anyone looking for a perfect car buying experience.

nannyzanna

12 de ene. de 2013

This is our third mini and Bret has always taken great care of us. We also enjoy MIke Ralph and all the help he gives us with any problmes and issues that Bret cannot handle alone! This is the BEST Mini Dealership by far!Thanks for four years of great Customer Service!

Linda McKinley

24 de dic. de 2012

I love BMW automobiles and the Roadshow dealership here in Memphis, Tennessee is first rate. Everyone has always been very courteous --from the day I bought a 528i in 2000 to last Saturday, December 22nd when I picked up my new car. My son who's home for the holidays from Los Angeles just leased a 2013 BMW coupe (3 series) there, so he motivated me to lease a new one for myself. Since I had been thinking about it for so long, I finally took the plunge when I received the Christmas discount in the mail. I'm looking forward to driving this car (that does everything) even more after he goes back home ---where he can drive his own.Linda McKinley

John Langan

23 de dic. de 2012

First visit was horrible. Was not taken seriously or treated professionally or even treated friendly. Was on second test drive before salesman even introduced himself to me. It went downhill after that. Worst experience I ever had at a car dealership. I sent detailed email to dealership General Manager, Randy Patton. He replied with a heart felt apology and asked me if I would return I would be treated differently. And yes I was!!! A different salesman was assigned to me ( Brett Calhoun ) This gentleman was extremely helpful and worked with me to complete a good deal for both of us. Brett Calhoun is the example of what a good salesman is all about. My advise to anyone looking to buy a MINI at Roadshow, only speak with Brett Calhoun!

onedogfansnuffy

23 de dic. de 2012

A VERY EASY AND PLEASANT EXPERIENCE. HENRY FIUR IS JUST SO SWEET AND KNOWLEDGABLE OF THE BMW'S. WOULD NOT WANT TO DEAL WITH ANYONE ELSE.

jake.richards.52438

4 de dic. de 2012

Is there a secret code to getting service at Roadshow BMW because everytime I visit this place it is bad. I guess these cars sell themselves for the most part but the salesmen were more concerned about the SEC championship game than getting out and working. I just can't do business with this company. I will go to Nashville and look there on my next business trip ,and Roadhsow can just change my oil and rotate my tires.

angelbwilliams

1 de dic. de 2012

My experience with Roadshow BMW will be remembered like my wedding day and the birth of my children. I was in ahh the moment I walked through the door. From beginning to end it was smooth sailing with Chris. He was very knowledgeable and informative. He literally walked me through the process holding my hand! I have purchased several cars before and have never had an experience like this. Chris seemed more concerned about me getting the best deal versus him making a sale! Every person I came in contact with was very helpful and friendly. I have and I will continue to share my experience with family and friends. Chris Ewell and Roadshow BMW keep up the good work! I will be a BMW driver for life!!!!

shouse49

19 de nov. de 2012

Chris was a GREAT salesman. He ensured that I did not sit at the dealership all day awaiting finalization of paperwork to purchse my vehicle. He was very professional and courteous. I will be doing business with Chris again!

amitk1

19 de nov. de 2012

The experience of working with Stan was great. He was very courteous and made sure that I feel comfortable in knowing that I am making a good decision by purchasing a new BMW. The entire process though a little long, went very smoothly and without any issues and I am very happy about that.

lemming29

6 de nov. de 2012

Purchased a 2013 Mini Cooper S Hardtop from Carl Smith at Roadshow Mini. Carl helped us pick out accessories and expedited the build directly from the factory. Joseph Gardner in finance made that part of our buying experience as painless as possible. My wife (car was for her) and I couldn't be any happier with the good people at Roadshow Mini.

pkhauhe

3 de nov. de 2012

On the day we went to Roadshow BMW I was very unsure if I wanted to purchase a smaller 125i or the 335i convertible. Chris Ewell with Roadshow was very knowledgable about both of the vehicles, he gave us the information we needed to make the best decision for us. In the end I went with the 335i hardtop convertible & I am thrilled with my car. Chris was very personable & friendly, he answered our questions but never came across as "a pushy salesman". I would highly recommend Chris & Roadshow to anyone who is considering buying a new vehicle. Since I was a young girl dreaming about my car I always wanted a convertible. My dream came true & I love my car. The day we test drove the car it was 56 degrees, but we turned on the heater, the heated seats, put the top down & went for the best test drive I have ever been on.

kendad

2 de nov. de 2012

Richard is a very experienced sales person, knows his stuff and is fair and sincere in trying to make the buying experience as painless as possible.. I felt I could trust him all the way.

NalaandSimba

2 de nov. de 2012

Very courteous and attends to my needs very promptly. Goes out of his way to satisfy my car options needs by searching all MINI deslerships for the right car. Delivers the car as promised on time.

wertz

1 de nov. de 2012

Richard Clipsom was very helpful and accomodating. Richard took care orienting me through the automobile after sale. The session lasted about an hour and all my questions were answered.

Elderhych

30 de oct. de 2012

We were originally hesitant to go to Roadshow BMW because we had a bad experience with another local luxury car dealership, but Terry eased our fears and walked us through the process. He was cordial and with his wealth of experience made this purchase very easy. Not only was he kind but other employees at Roadshow were friendly speaking as they passed by. Rest assured when it is time to purchase a new vehicle, I will head straight to Roadshow BMW.

ocgonzalez

25 de oct. de 2012

Due to very expensive mechanical problems with my car, I needed to purchase a new vehicle. Carl Smith made a bad situation into a pleasant one. He allowed my husband and I to take our time with the decision and gave us helpful advice during the entire process. Joe Gardner handled the financial end and it was equally as pleasant. Thanks Roadshow Mini.

cesarmigli

19 de oct. de 2012

Mr. Smith's professionalism was impressive and made me feel comfortable and sure I was getting the best product. Mt. Smith prepared my car and showed me every single detail that a new car owner should know. I thank him very much.

Sherry Rose

16 de oct. de 2012

I would recommend Roadshow Mini to anyone looking for a Mini Cooper. I contacted Brett Calhoun by email and he worked with me from the very beginning of my purchase. I told him what I wanted and could do and he took care of everything. I would highly recommend him. My purchase of my dream car was probably the least stressful and best dealership experience I've ever had.

psthompson

8 de oct. de 2012

Henry Fiur is an excellent sales representative for BMW Roadshow. He helped me do the tradeoff between new and used vehicles, and he helped me sorting out my needs regarding vehicle requirements. He worked with me in test driving 4 vehicles to validate my needs versus wants in specified features. Ultimately, when I narrowed my search to 2 models, one of which was on the lot and the other needing to be built, he helped me evaluate price comparison along with promotions, lead time for new build order, feature differences & ride differences. Based on a thorough evaluation I purchased my new car. Afterwards, the purchase process was quick and comprehensive. Last, Henry gave me an excellent tutorial regarding the cars operation given the sophisticated navigation system and other electronic features, and he provided very good coverage of the accessories to consider.Overall it was a great experience doing business with a seasoned professional.

EFRAIN CARCANO

4 de oct. de 2012

I'm very grateful with the professional treatment received from Mr. Blount and all the personnel in the dealer. Excellent experience with my purchase in Road Show and completely satisfied with my new acquisition.Sincerely,SSG Efrain CarcanoHuman Resource NCO

Drew H.

16 de sep. de 2012

Roadshow BMW + MINI is great! I went in for a regular service appointment on my 2007 Cooper S. Amber was my Service Advisor. I had only met her once before several months prior and she greeted me immediately upon walking in, even remembering my name. I was provided a loaner Cooper to use around town all day long while they gave me new brakes. After hitting the town (it was a Saturday :P) for a while, I returned back to the dealership only to fall in love with a 2012 Cooper S Bayswater on the showroom floor. The MINI side of the business was very busy, so I was introduced to a very astute representative from the BMW team named Henry. He set me up with a great deal, and even hooked me up with his car insurance agent. A couple days later, I drove home in that Bayswater. Love that car, and love this dealership!

lharvey

15 de sep. de 2012

I am very pleased with Mr. Davis service he gave me some good advice that I new was correct,,,,I don't feel like he was a salesman but a friend that was trying to help me to make the right decision,,,I wish I would have came in earlier when I purchased the vehicle that I traded in,,,,,,again AAA+ on Mr. Terry Davis service,,,thanks again

Bicket01

8 de sep. de 2012

Carl is an exceptional salesperson. I am a guy with 1000 (or more) questions. Carl patiently answered all of my questions. Those issues he did not have at his finger tips, he quickly got back to me with the answer. He was most helpful in the decision of which addons to purchase and why. I was very comfortable that he was giving me the correct answers to my questions. He is a pleasant persons to deal with.

mpuljic

17 de ago. de 2012

After purchasing a car from Henry Fiur i had and still have following emotions expressed in a word; great, fabulous, excellent, nice, lovable, amazing, awesome, fantastic, pleasant, pretty, ...

sirsavon

16 de ago. de 2012

Very great experience with Roadshow. Mr. Winfield and associates were very helpful and knowledgeable. Very fun and outgoing staff. I would refer anyone to try Roadshow first before buying anywhere else. Thanks a lot guys. -T. Ross

thahn

15 de ago. de 2012

It was a real pleasure dealing with Carl, he's a very friendly, knowledgeable, down to earth person that didn't pressure me into buy the car that I purchased. I came back on three different occasions and drove 3 different cars and not one time did Carl "push" me to make a decision. This is why I returned to Roadshow and I will looking forward to working with Carl again in a couple of years! I highly recommend Carl Smith!Terry

SGuinn

7 de ago. de 2012

I had a superb experience completing the purchase of my new BMW 335i that was delivered to me at the BMW Welt in Munich. I was able to drive 775 miles on the Autobahn, which was an awesome experience and the thrill of a lifetime. I will do it again, no doubt. Henry Fiur and Michael Routh at Roadshow BMW in Memphis are excellent, easy to work with and know my taste in BMW's. Would love to share my Germany experiences.

buypipe

30 de may. de 2012

Vehicles on website do not reflect actual condition. Drove 3.5 hours with my check book ready to trade. Vehicle had mismatched tires with one in need of immediate replacement. Center console fell of into the back floorboard. Wiper blades were curled and did not clean windshield. 7" scratch filled in with paint stick. Corner molding on each rear corner was loose and scratched. None of this shows in the pictures online. When I called before I left to confirm they still had the car, I described my trade, which is a BMW, so it should be easy to trade. The dealer representative said it sounded like our vehicles would be an even swap. Expecting to probably have to pay $1,500 or so to trade, I headed out to Memphis. When I arrived, the offer was $4,500 trade difference on a $14,900 purchase. After I sent the salesman back to the manager he said $3,500 to trade. Hardly an even swap. Especially on a vehicle in need of $1,800 of TLC. Needless to say, I left.Arrogant.Go to Nashville or Atlanta. Do not stop here.

March2012

8 de mar. de 2012

I had an EXCELLENT experience at this dealer. I had a key + central lock malfunction on my X5 and couldnt have asked for anything more from them, or to pay any less. They got my car in immediately, ordered the part and fixed it promptly, and all of my dealings with them were quick and friendly. As a poor medical student living off of loans, it was extremely important to me that it be affordable. I had priced the repair through at a BMW dealer where I used to live and it was spot on at Roadshow. I didnt even have to ask for the diagnostic fee to be included since the door panel had to be taken off either way when I got the bill, it was just done. I was told what to expect and was kept updated about when it would be done, and a loaner car was provided for a minimal fee. What more can you possibly expect? They might be the only show in town, but they certainly act as though theyve got competition.

berglurw

27 de jul. de 2011

I bought my first BMW at a dealership in Madison, WI. Had a great experience, test drove 4 or 5 models and was able to mull over exactly what I wanted over a couple of weeks. It was a quality and highly attentive experience that I was thoroughly impressed with. Then I moved to Memphis, TN, and started my relationship with Roadshow BMW... the polar opposite, evil twin of my other dealer. Two service appointments and the attempt to get into a few test drives leaves me with this feedback:- Service "appointment" does not necessarily mean a set time, nor expectation that you would show up at that time. It's an insane experience to pull your car in, and walk into the area of service desks and have them look at you confused on your purpose and then be confused when you tell them about the time of your appointment. Best line for my most recent 12:30pm appointment: "Oh, okay, well it is lunch time, so I'm not sure if anyone is available." ... Okayyyy... so, what you're saying is that the time you asked me to come in, isn't so 'good' for you?- How about a test drive? You know, since these cars cost $40k+ and up, I figured I'd give it a spin before tossing my cash away. I made an "appointment" (red flag) to drive the 335d. I spoke with a nice gentleman named Jonathan on the phone, and we were all square with a time and a vehicle. I show up, ask the girl at the desk, "Hi, I'm here for a test drive with Jonathan." ... "Oh, Jonathan is just the guy who schedules things for us, he doesn't do test drives... let me see if there is a salesman available... it's lunchtime, so maybe not." Awesome... so, what you're saying is there is no appointment, no Jonathan, and maybe no salesman at all. Do you guys want to sell cars, or does the logo make you feel this entitled?- Test drive attempt number two... I wanted to get the 6-speed manual with the twin turbo engine out on the road (X35i models), as I currently have the manual, non-turbo (X28i model). It was a bit of a test, since I knew they had a 535i with a 6 speed right in the middle of the show room. Not out on the lot... right in the middle of the showroom. Dead center. Right there. I was looking right at it when I asked, "Do you have anything with the twin turbo in a 6 speed?" Answer: "No, nothing like that." Oh yeah? Really? Not that one that is 5 feet from us? Later, after not hiding a bit of disdain on my face he approach and offered a 135 test drive with a 6 speed... which yes, I would have gladly gone on a test drive in, but now since I find out that you actually have TWO of X35i's on the lot that fit my exact question, I cannot be bothered. You told me no without even looking at your inventory sheet? Amazing. There is not another BMW dealership for over 100 miles. For my next car, I will choose something other than the "ultimate driving machine." Shape up guys, your dealership is a pathetic customer experience.

ablack

21 de mar. de 2011

I have been in the market for either a CPO 750 or possibly a new 535. Went to Roadshow a few weeks ago. Test drove a 750, but felt like I was not welcome. I do not feel as tho I was treated as a serious buyer. My husband was negotiating a price on the CPO and I enquired about a new 535 on the showroom floor about a price. I was told by my salesman that he would come off sticker about $1500. I said no thanks and we left. When we left I told my husband that I felt like they thought we were a couple of rednecks from MS just wanting to "joyride" in their BMWs that day. I am proud to say that I am the new owner of a 2008 750Li that I purchased at Century BMW in Huntsville, AL. And to my salesman at Roadshow, yes I DID pay cash!! Thank you!!Allison BlackSaltillo, MS

mrchukles

28 de dic. de 2009

My sunroof was broken and open. I asked them to close it only, not to fix it. They told me it would cost $3,000 to fix the motor. I picked up the car, paid them $150 for looking at it (service charge) and left. I then found out online that you can manually close the roof. They get away with whatever they want because they're the only dealer in the greater Memphis area.

frostedfoam

30 de nov. de 2009

Transmission was getting fixed. They said they fixed it after a couple of hours. I was off vacationing and came back from vacation early to pick it up, drove a couple of miles away, parked the car and when I came back the battery was dead. AND it said Transmission fault. They didn't fix the car and they had NOT disconnect the battery while 'repairing' the car. Then they denied it.Then, I had to bring it up to them to pay for my towing back to the dealership. They didn't offer me a loaner and I was stranded in Memphis. I'm from out of town!!!Later they said the battery died and I need to pay $500 to replace it. Me pay?This is the second time I've left the dealership and the problem had not been fixed.

tipster999

30 de ago. de 2009

Put simply, if I could give them a score of "0", I would have: terrible service, arrogant salespeople, and overpriced vehicles. The reason they are still in business is that they are, literally, the only BMW game in town; the next closest authorized BMW dealership in TN is in Nashville 3-hours away. Trust me though, it's worth the 3-hour drive! I saved 8k and he Nashville sales staff didn't make me feel like they were doing me a favor by allowing me to purchase the car. Plus, I got three hours drive time back to Memphis to test-drive my new car.

tpoe3610

13 de ago. de 2009

I cant understand how these guys are still in business.. they are terrible to deal with in the sales dept. i live about 2 1/2 hrs from the dealership and called ahead to be sure they had the car and gave them a credit app to be sure financing would be avalible and the rate satisfactory to where i needed my payment to be. i was told everything would be fine and come on and pick up the car. when i get there the sales staff were very stuck up and unhelpful. when i went to do the paperwork on the car the payment was $200 more a month then what i was quoted over the phone!! they said it was because my car had a tear in the leather on the side of the seat (it was about 2 inches long and i had never seen it before they pointed it out to me). when i told them that i was not going to pay that payment they said that is the price of the car and they do not discount. i left there and went to gossett and got a much nicer car for about $10,000 less. Stay away from these guys

nmking09

15 de ene. de 2007

Very expensive, and would never deal with their sales department (very arrogant, overpriced, and down right unfriendly). They woulden't even talk to me about an X5 when I pulled up in one. Their service department is the best in the south (I have been to them all). Very, very nice and helpful. They even helped me over the phone when someone else botched an oil change. I cant say enough good things about the service department and enough bad about the sales department. So, buy it somewhere else, but take it here for service.

sendirmar

7 de nov. de 2004

I've been dedicated to purchasing a used 3 series convertible for some time and have been to the dealership 3 times now. Each time, I leave completely frustrated at the arrogant, superior attitude the sales people seem to enjoy showing the potential customer. They won't give you a straight answer to a question, the insulting way they treat you if you question the price or ask if there are any incentives or possible breaks on the price. One vehicle was sticker even though the manager had driven it. When asked what it would sell for, I was very bluntly reminded that the sticker was still on the vehicle. Questioning why it would still sell at sticker with several hundred miles on it, i was reminded again that the price was on the vehicle. No, I won't help pay their salaries by buying a vehicle here.

Arkansas

5 de nov. de 2003

I went to Roadshow to purchase a used 3 series. Everyone was cordial, but they refused to acknowledge that their price was way over any Blue Book value that they could show me. I have excellent credit and was turned down by their credit department. I've never made a late payment in my life! All in all, I think the only reason the salesperson paid any attention to me was because a beautiful woman was with me. He kept looking at her boobs instead of me. Anyway, I went down the road and bought a car better than the one at Roadshow for about 7K less. They didn't have any trouble financing me and let me drive the car home that day. I've since used the service deparment at Roadshow and found them to be superb. The have been more than willing to service my warranty problems and provide a BMW loaner even though I didn't buy from them. I think they are an excellent dealership with one bad apple that will spoil their reputation if they are not careful.