Used Cars for Sale at Rick Hendrick Chevrolet of Buford in Buford, GA
417 millas lejos de Usted!
Rick Hendrick Chevrolet of Buford de Buford le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Rick Hendrick Chevrolet of Buford es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Rick Hendrick Chevrolet of Buford para obtener el auto asequible que sea adecuado para usted.
Localización: 4490 S. Lee Street, Buford, GA 30518
Teléfono: (470) 655-2409
Distribuidor de contacto
Autos usados por Rick Hendrick Chevrolet of Buford
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Rick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesRick Hendrick Chevrolet of Buford
Distribuidor autorizado por el EpicVIN
30518, Buford GA
Comprobar detallesAdemás, Rick Hendrick Chevrolet of Buford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Rick Hendrick Chevrolet of Buford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Rick Hendrick Chevrolet of Buford es definitivamente el mejor lugar para comprar autos usados en línea.
Kenneyb.
22 de nov. de 2016
Ever since I purchased my vehicle at Rick Hendrick I've come back for regular maintenance and will continue to because I like how it's a customer friendly dealership and the associates are trying hard to accommodate the customers. I like that the waiting area is comfortable with tv and internet access so you can take care of your business while waiting and not feel like your time is being wasted. I live an hour away from the dealership but that's the only place I take my vehicle. Also, the maintenance people are excellent. Copy
William
13 de nov. de 2016
Was greeted by Darwin Young, a very helpful salesman. That showed me around and helped me find my new car. He was very helpful.
Molly
13 de nov. de 2016
We came to this location after visiting several other dealerships. Upon arriving onsite, we were greeted with a friendly welcome, quickly given help and received excellent customer service by Darwin Young. He was sincere, willing to help and listened to us. We came into the dealership upside down on our car loan due to being taken advantage of by another dealership. This made us extra cautious when making the decision on our next car. The team at Rick Hendricks and especially Darwin Young listened, problem solved and found solutions that worked on getting us in a more reliable car for our family. Could not recommend Darwin Young enough!
enthused7.
11 de nov. de 2016
I made a recent purchase here, George Kaminsky was my sales associate and have me the best experience yet and I typically trade out every other year.
Erik86
10 de nov. de 2016
My wife and I purchased a vehicle from here. worst experience of my life. Will NEVER buy another car from them. If we didn't have our son with us, we wouldn't have gotten screwed over like we did.
Paul
9 de nov. de 2016
After a few initial stumbles from their Internet/Reception team, Darwin Young took over the Sales Process with me. We looked at several models and after I explained exactly what i was looking for, he brought me to exactly the vehicle I was looking for. If you go to Hendrick Chevy in Buford ASK FOR DARWIN!I should also mention Kevin Houston in Finance. The Financial paperwork process when buying a new car is always painfully laborious. Not with Kevin. He offered some great products and streamlined the whole financing process. Both Darwin and Kevin are friendly, professional and competent - unfortunately, that's rare these days.
Petertom12
5 de nov. de 2016
Very knowledgeable and trustworthy client advisor.....Darius Tyler made this car buying experience for my family fun and exciting! Great job...would recommend to more family and friends
candibear
1 de nov. de 2016
i was happy with my experience and woundnt take my car anywhere else
Jay
1 de nov. de 2016
Bought a new Malibu from Matt West last week. He was able to answer all of my questions about the car. Thank you Matt and David.
Tony
27 de oct. de 2016
Honesty and integrity is key to me, Calvin sold me 2 Silverado's '14 and 15', he knew exactly what I wanted and had the picture pilainted before I even hit the lot.Fast forward. I took a friend a few weeks ago to get a car, Calvin and Finance took care of him and his family.Fast forward to this past week. Calvin rook care of my mother and got her into the car she not omly wanted, but could afford.Brittnin service took care of my vehicle maintenance without and appointment while i was with my mother.A+++++++
John Coroama
22 de oct. de 2016
I took my 2006 Impala in for a noise it was making form the engine bay. I must say after all said and done I was quite impressed with the level of service, and the fact they went above and beyond to make sure I was completely satisfied. Thank you Jeremy Zmek for providing excellent and prompt service which is hard to find both at the same time. I'm glad such a fine Service Facility resides in my hometown of BUFORD GA.
John
4 de oct. de 2016
This was one of the worst experiences I have had at any dealership or shop. I scheduled an appointment for 11:30 am and was told that the work would take 1.5 hours. When I dropped the car off I was told that they were busy and it may take longer. I have an issue with a shop that schedules appointments but does not give those individual any priority over drive ups. I was not informed my car was ready until I called at 4:30 pm to get an update. I informed my rep (James) that I need a shuttle to pick me up from my house less than 1 mile from the dealership. He informed me it would be there is 30 minutes. I called back at 5:30 asking for an update on the shuttle and was informed that they had left 15 minutes prior to my call to pick me up. They were not willing to try to reach the driver while I was on the phone. At 5:50 I had to drive another vehicle up to get the keys because I could not (and should not have to) wait any longer. Jamess only comment to me was that he wished they schedulers wouldnt promise work times to customers. I find it unprofessional that James wanted to put his management and execution issues off on another team member. As I informed James, it is not responsibility to question what I was told and that it falls on him and his management to meet the time commitments that his team members make. I will never use this dealership again for any personal or business work and plan to reach out to Chevrolet Corporate about this issue.
Laura Brown
30 de sep. de 2016
Doesn't get better than Kyle Lovett (Sales Consultant)!!!!!! I went up to the dealership with a specific make, model and accessories in mind. Kyle found and delivered the truck exactly as I asked for my inspection within 10 minutes. He was incredibly knowledgeable about every option and specs of the truck and articulated them in a manner that made sense on how to use each one. He expedited the buying process and we were in and out in under 3 hours (SHORT FOR BUYING A CAR). Kyle has followed up with me several times to make sure I am happy...AND I AM VERY HAPPY!
brown81059
30 de sep. de 2016
Doesn't get better than Kyle Lovett (Sales Consultant)!!!!!! I went up to the dealership with a specific make, model and accessories in mind. Kyle found and delivered the truck exactly as I asked for my inspection within 10 minutes. He was incredibly knowledgeable about every option and specs of the truck and articulated them in a manner that made sense on how to use each one. He expedited the buying process and we were in and out in under 3 hours (SHORT FOR BUYING A CAR). Kyle has followed up with me several times to make sure I am happy...AND I AM VERY HAPPY!
Julie
29 de sep. de 2016
Kyle lovett was my sales person. He was very patient and kind person. Also he made sure i was completely happy and comfortable with my new car. I would defiantly recommend him.
Mark W
27 de sep. de 2016
I was in for a recall on an 8yr old vehicle that I didn't buy from you. That didn't matter because you treated me like part of the GM Family and took care of me just like one of your own direct customers - not an experience that I can say I've always received from some GM dealerships (where I had not purchased a car) when trying to get warranty work!Keep up the good work!!! We are going to be in the market for a car within a few years and will definitely be coming to your dealership to look based primarily on this very positive experience. I was going to be coming anyways because I only live about 2 miles away BUT I will definitely now be coming and putting a Chevrolet at the top of my possibilities. I now have two options for high-quality service for my GM fleet (we own 5!) within a few miles of my house. Thanks for providing such a great experience on my one and only (so far) visit to your Service Department.
Jonathan Morris
24 de sep. de 2016
Calvin and Ashley showed alot of professionalism and grace while i was purchasing a new car. Thyey were patience and exponentially honest.
Anthony H
10 de sep. de 2016
Gary Wright was very knowledgeable and personable. The work wasn't done in a timely manner it was done correctly. I appreciate the fact that they didn't rush through just to get paid. They made sure each issue was addressed and fixed.
Client
10 de sep. de 2016
I came in with a certain price range for a used Malibu. The sales associate said he would be right back with the key. I thought we were going to go out on the lot and look at cars in my price range. He brought one car over out of my price range . When I said I wanted to see other cars we went out on the lot and none of the used cars had prices, but they were newer cars out of my range. The manager asked what they could do to earn my business but I did not see a car I wanted. This is the age of the internet. This is not the 80's.
Narko
26 de ago. de 2016
This dealer has no good faith ethics. Went in on May 10, 2016 for a repair to be done on my GMC truck, they charged me 5,000 dollars, and two weeks after, the same problem occurred. Went back in they then stated its injectors, looking to charge me another 6,000 dollars. Went to a mechanic who knew what he was doing it had nothing to do with what they mention. Do your homework before going to this dealer.
James Stecker
24 de ago. de 2016
Mike Anderson got me and my wife into our new cars same day with little effort and minimized our time in the dealership. We were very pleased with the whole process and the whole organization. Dealing with Mike was like hanging out with a good friend. If your time is precious and you want a sales person who doesn't jerk ya around, ask for Mike Anderson...he is "The Man"!
Mike
16 de ago. de 2016
Brought car in for a sticking issue on the shifting knob. Made 11:00 am appointment the day before with an estimated completion time of one hour. After 2 hours and 15 minutes i asked to have my car brought up so I could leave. The only thing they did with any sense of urgency was get my untouched, unfixed car back to me in two minutes. No explanation, nothing. Just handed me the keys.Service sucks, at no time did anyone come speak to me with an update, my car or name did not appear on their fancy digital service board that shows appointment times, arrival times, and progress. If it wasn't covered by warranty, I wouldn't step into that place. I will spray it with wd/40 and do the temporary fix. VERY DISAPPOINTED
disappointed
16 de ago. de 2016
Brought car in for a sticking issue on the shifting knob. Made 11:00 am appointment the day before with an estimated completion time of one hour. After 2 hours and 15 minutes i asked to have my car brought up so I could leave. The only thing they did with any sense of urgency was get my untouched, unfixed car back to me in two minutes. No explanation, nothing. Just handed me the keys.Service sucks, at no time did anyone come speak to me with an update, my car or name did not appear on their fancy digital service board that shows appointment times, arrival times, and progress. If it wasn't covered by warranty, I wouldn't step into that place. I will spray it with wd/40 and do the temporary fix. VERY DISAPPOINTED
Craig
1 de ago. de 2016
If you are looking for an all around great guy ask for Ryan Deaton.
Michael Lumpkin
27 de jul. de 2016
My wife and I bought a car from Mike Anderson and the whole process was seamless and exceptional! He made sure we he answered all of our questions, was very attentive and made sure our needs were met. I would highly recommend him to anyone looking to buy a new ca. Mike Anderson is truly an asset at Hendricks Chevrolet!
cavanaughj
24 de jul. de 2016
I recently had the pleasure of doing business with Mike Anderson at Rick Hendrick Chevrolet of Buford. The overall experience of this visit was well beyond a 5-star rating! The dealership itself is enough to draw people in with the quality of vehicles, but the customer service given by the staff is by far the best that I Have ever experienced. Mike was very professional and courteous but also made the experience fun and personable and made sure that everything went above and beyond my expectations. Anyone searching for a vehicle should do business with Mike as there is no better sales consultant in the industry in my opnion.
Ms YYH
29 de jun. de 2016
The service i received from Calvin Mueller at Rick Hendrick Chevrolet of Buford was OUTSTANDINGLY PROFESSIONAL AND AWESOMELY SUPERB!!
sunny
29 de jun. de 2016
The service i received from Calvin Mueller at Rick Hendrick Chevrolet of Buford was OUTSTANDINGLY PROFESSIONAL AND AWESOMELY SUPERB!!
Farrah Westerholm
27 de jun. de 2016
We purchased our 2014 Chevy Tahoe from Kyle Lovett at Rick Hendricks Chevrolet in Buford. The car was immaculate for being used. Kyle Lovett was so nice and super funny. He made our 7 hour day there more enjoyable. He was very professional and new what he was talking about. He was up front and honest and never made us feel pressured to buy. Thanks for an amazing car and an amazing experience Kyle!!
Farrah76
27 de jun. de 2016
We had the best experience purchasing our 2014 Tahoe from Kyle Lovett. He taught us some new things about why we should go with a Tahoe over an Armada. He spent all day with us and made sure we were well taken care of. I wouldn't want to purchase from anyone else! I LOVE my Tahoe and will be referring anyone I know to him for thier new car purchase! Rick Hendricks Chevrolet of Buford is a wonderful dealership with very curtious and professional associates. Love that place! And the cars are amazing too... Lol! Thanks Kyle!!
Michelle
25 de jun. de 2016
Today I visited This dealership, although I did not purchase, my client advisor Kevin Houston still treated me as if i was a VIP customer. I discussed many concerns with purchasing, however that did stop Kevin from giving me 100% of his time and attention. I will be returning to the dealership when I am ready to purchase and I will contacting Kevin at that time. If you decide to purchase please ask for Kevin Houston because although I did not make a purchase , he gave me 5 star service and was kind and truly cares about his customers. #greatcustomerservice#lovestupac#5starreviewfor5starservice#kevinhouston#rickhendrickchevrolet
Seretha
15 de jun. de 2016
Hello, I recently purchased my second vehicle with this dealership and both times were great. Kyle Lovett, was our representative and he was a pleasure to have handling this deal for my family. He was very personable and worked his butt off to meet my needs as well as keep the policy of his company. He gave an excellent tour of the dealership. If I could take him with me to help in any other car dealings I would. Again, Kyle Lovett is your man just all around great guy.
D.Vonier
13 de jun. de 2016
Just purchased a new truck from RH Chevrolet, Buford. Jesse Brown is who we dealt with. Jesse was very kind, friendly and a local boy from NorthEast Georgia. Jesse worked hard for us to earn our business and we were very pleased with his salesmenship. If he did not know the answer to our questions, then he would find somone who did. I would very much recommend Jesse as your salesmen if your looking for a a new ride. Nice dealership, very friendly staff, beautiful building.
K.horn
11 de jun. de 2016
The reason I was unable to give this dealership five stars was in regards to my service experience with the service advisor curtis. After almost 2 1/2 days of lack of communication, and discuss-trust I was ready to tow my vehicle to a different dealership. However, after receiving new service advisors and working with Mike and Paul, they took control, communicated and kept me up-to-date on my vehicle. I would recommend working with Paul and Mike. Tiffany did a great job as well.
D.Vonier
7 de jun. de 2016
Just purchased a new truck from RH Chevrolet, Buford. Jesse Brown is who we dealt with. Jesse was very kind, friendly and a local boy from NorthEast Georgia. Jesse worked hard for us to earn our business and we were very pleased with his salesmenship. If he did not know the answer to our questions, then he would find somone who did. I would very much recommend Jesse as your salesmen if your looking for a a new ride. Nice dealership, very friendly staff, beautiful building.
KP
7 de jun. de 2016
We dealt with Jesse Brown and he was extremely helpful in every stage of the buying process. I would definitely recommend him.
Vette2016
3 de jun. de 2016
We purchased a new car from Clavin Mueller.He answer all our question and I had many .He was very knowledgeable and showed me Exactly what I was looking for.We would definitey recommend Clavin.
Mrs. Wingfield
4 de may. de 2016
I was especially pleased with the service and respect that was given to me from Cedric Lee. I appreciated his attention to detail and relentless determination to take care of my needs in a timely manner. If every salesperson is as half as good as Cedric the sales gotta be through the roof. Thanks Cedric Lee and the rest of the Rick Hendrick's team for assisting me!
Gene & Diane
4 de may. de 2016
Great shopping experience. The staff was very patient and knowledgeable about GM products. They went over and beyond the normal customer service. I would recommend them to everyone interested in a great deal and an even greater shopping experience.
John talisman
25 de abr. de 2016
Just bought my first Camaro ss from Fady at rick hendrick Chevy in Buford love the place go get your Camaro form there I will def come back to this dealer
Jacquline
1 de abr. de 2016
I appreciated Kevin Houston, my salesperson attitude! He walked me through all the options of the vehicle. He explained everything...and it meant a lot to me. My 1st Chevrolet vehicle=Awesome experience!
Wendy and Bob - Pat's Fans
28 de mar. de 2016
I went to Rick Hendrick Chevrolet with my husband who was looking for a new vehicle. We had the pleasure of meeting and working with Calvin Mueller. My husband picked out a couple of cars he was interested in and Calvin gave us the low down on each and every one. I was very impressed with his knowledge of each and every car, from it's features, technology, bells and whistles and warranty info. This guy knows his cars! My husband ended up with a 2015 Jeep Grand Cherokee Summit and I ended up with a 2016 Corvette Stingray. It was my husbands first purchase and my second from this dealership. We are both very satisfied and recommend them highly. Be sure to ask for Calvin Mueller - the man knows his cars and rocks his socks!! ;-)
Geraldine
24 de mar. de 2016
My experience here was AWESOME!!! I am definitely recommending this dealership and my salesmen Ryan Deaton to anyone and everyone. I had a great experience buying my new Malibu from here.
shariesia
23 de mar. de 2016
My experience with Rick Hendrick Chevrolet was awesome. I was greeted by staff as I entered the building feeling very welcomed. Calandra Lewis is a very good sales person she did everything to get me in the car I wanted, she was very patient,positive, friendly, and professional I most definitely would do business there again, and referr family and friends. Thanks for my 2016 Chevy Malibu!
GIRLINNEEDOFACAR
22 de mar. de 2016
Great customer service. Calandra Lewis knew exactly what I wanted and I got it within my price range. Very friendly and understanding of my needs. Didn't offer me something out of my price range.
TravisLyons Rock
20 de mar. de 2016
I came to Rick Hendricks for their second chance program and I drove away in a 2014 impale. The car rides GREAT and my sales consultant, Travis Lyons, made me feel at ease throughout the entire process. His professionalism was superb and he was very honest and straight forward. I must also give a shout out to Crystal because I called and inquired and she made it all happen. Thanks Travis, Crystal and Rick Hendricks Chevrolet for making 2016 a great year so far.... Also the finance consultant was AWESOME. YOU GUYS ROCK!!!!!!
273reidave
20 de mar. de 2016
This was the best car buying experience I have ever had. Crystal, Travis Lyons and the finance consultant were GREAT (to say the least). The experience was quick and friendly. GREAT job Crystal, Travis, and the finance team for EVERYTHING
Tikia Almon
18 de mar. de 2016
My experience today was so awesome!! I went in discouraged because my credit was what I thought was beyond repair and I leave out in a 2016 Chevrolet Malibu! My sales man Calvin Mueller went beyond expectations to make sure I was satisfied and my needs were met! I would not only recommend the dealership but get there and ask for Calvin! He is the best!! Thanks Calvin
Lenny D.
18 de mar. de 2016
I just wanted to take a minute and share my experience at Rick Hendricks Chevy ( Buford). I give the dealership 5 Stars. This was a very smooth process from beginning to end. More specifically, I want to thank my salesman, Sandy F.. Not only was he extremely genuine and a gentleman to boot but very knowledgeable and professional. Sandy was no pressure and worked hard finding and then making the deal work for me. The car I wanted was out of state and Sandy worked his magic to not only provide the car I wanted but at the price I needed! I can honestly say , this is the first time I actually loved the car buying process way to go Sandy and Rick Hendricks! -Lenny D. ( Cumming, GA)
Ei7jay7
18 de mar. de 2016
I just wanted to take a minute and share my experience at Rick Hendricks Chevy ( Buford). I give the dealership 5 Stars. This was a very smooth process from beginning to end. More specifically, I want to thank my salesman, Sandy F.. Not only was he extremely genuine and a gentleman to boot but very knowledgeable and professional.Sandy was no pressure and worked hard finding and then making the deal work for me. The car I wanted was out of state and Sandy worked his magic to not only provide the car I wanted but at the price I needed!I can honestly say , this is the first time I actually loved the car buying process way to go Sandy and Rick Hendricks!-Lenny D. ( Cumming, GA)
Sheila Samples
17 de mar. de 2016
My salesperson was Calvin Mueller he maid my purchase a great experience he help me stay positive that my purchase would be a success it believe me it truely was I was able to purchase my dream car 2015 chevorlet camaro I would reccome rick hendricks and Calvin Mueller to everyone I see .
Q.9803
6 de mar. de 2016
I originally spoke with Andre. I had an appointment with him. We arrived, he was no where to be found! We we're referred to Matt that appeared to have NO sales experience. Then from him to a guy name Jeff who tried to get me to do paperwork on a car that hadn't passed even inspection. We came to an agreement on price. Then Jeff wanted to run my credit & put me in a Chevy Cruze when I was there for a Honda Sports & had already been preapproved thru Capital One. I was coming to do all paperwork & pick up the car once it passed inspection. Then he continued to play games & leave the table just pealing around. Then sent Matt back (the one with NO sales experience) to tell us that someone in the office are doing paperwork on the car as we speak & the car was no longer for sale.
Mike W
29 de feb. de 2016
Bought a new Malibu from Matt West. It was the best car buying experience I have ever had. Matt listened and understood my credit issues. I now am driving a new 2016 Malibu LT.
RogerC
27 de feb. de 2016
Your service team did a great job, Very friendly and clean.
Robbie123
27 de feb. de 2016
This dealership really worked over and beyond to get my business and their aim was to please me. I would recommend this dealership! The wait was a little long but worth it.
Happy Customer
26 de feb. de 2016
Travis Lyons is the best!!! Ask for him if you're looking for a car!! He'll help you get the best deal!!
Jacqueline Sanders-Prude
25 de feb. de 2016
I would like to say Brandon Smith was friendly and nice very helpful and very curtious and eager and helping in all of my expectations very knowledgeable and experience of all my car needs thank you Brandon Smith
dbienfait
24 de feb. de 2016
If you are in the market for a new or used vehicle go see Kyle Lovett Down to earth guy that provides excellent customer service !
Christie
24 de feb. de 2016
I recently bought a new Tahoe from Mike Anderson at Rick Hendrick Chevy in Buford. He was very friendly and knowledgeable about the Tahoe I was purchasing. I would HIGHLY recommend purchasing a vehicle not only from Mike but from the Rick Hendrick family!
dbienfait123
24 de feb. de 2016
If you are in the market for a new or used vehicle go see Kyle LovettDown to earth guy that provides excellent customer service !
paulGuy64
17 de feb. de 2016
I had an awesome experience and I will always go to rick hendrick chevy in Buford from here on out. Go see Ryan Deaton if you need a professional/courteous salesmen. He was very good
abe474
16 de feb. de 2016
Very goo experience, would highly recommend for anyone looking for a new or used car. Eric knew everything about the vehicle and made the purchase very easy.
Hr-1
16 de feb. de 2016
I wanted to trade trucks so I called Rick Hendrick in Buford ga.I got in touch with the nicest sales man named Sandy Fordham,I told him over the phone what I was looking for and what I wanted to spend.He took a few minutes and got back with me and said he had what I was looking for.Me and the wife went to the dealership and met with Sandy Fordham the next day to try and work out a deal.He took us to his desk and gave us some GOOD POPCORN and water and said he was going to find the truck on the lot.He returned with the keys and we went outside to the truck,it was just as I had pictured in my mind.He took a few minutes and walked around the truck with us explaining all the new features on the outside and handed me the keys and my wife and I and Sandy Fordham got in and went for a test drive.The truck rode like a dream and I knew this was the one.We got back to the dealership and started the paper work.I have bought a lot of trucks from Hendrick but I have to say that this was the easiest deal I have ever made,Sandy Fordham was the nicest guy to work with and he met all my requirements of the deal he is a Credit to the dealership.He also helped me clean out my trade in and went over all the features inside the truck explaining what each one was and how it worked.So if you are looking for an easy buying experience go to Rick Hendrick in Buford ga and ask for Sandy Fordham.
Johnny w.
15 de feb. de 2016
We the walker family would like to Thank the Hendrick Family and Calandra Lewis for a great experience.
j walker
15 de feb. de 2016
My experience with Calandra Lewis was the best. I love my new 2016 Malibu. I was a little bit nervous about the process but she made me so comfortable. Thanks again Calandra!
John Hagadorn
28 de ene. de 2016
The service advisor, Dara Benedit, was very competent and advised us of a recall on our Spark, handled it all very well! She is a credit to your organization, very attentive and a delight to work with. Thank you for your assistance!
arthut
28 de ene. de 2016
Came in looking for a cruze and my salesman David was great he listened to me and did not pressure me at Go see these guys for a great car buying experience.
Mrs. Anderson
26 de ene. de 2016
My experience was great. They really care about making you a customer for life. Ask for Calandra Lewis she Rock!!!
NMCCREA
26 de ene. de 2016
i HAD A GREAT CAR EXPERIENCE AT RICK HENDRICKS! EVERYONE WAS PATIENT AND WENT THE EXTRA MILE TO FIND THE CAR I WANTED. BY FAR THE BEST CAR EXPERIENCE EVER
Talldude0919
25 de ene. de 2016
Caution! They take advantage of people in the finance office..I was screwed over $10,000 dollars on my paperwork.. They will say one thing and try to hide numbers on the back end..
Aaron
27 de dic. de 2015
This is a great place! Atmosphere was wonderful and our sales associate Calvin was Amazing! He was very knowledgeable about the car we bought and the process. He went out of his way to help us and didn't mind taking the extra time. He actually fought to get us exactly what we are looking for. I highly recommend this place if you are looking to buy a car. This is the new standard of how the car buying experience should be! Aaron
Bridget Pate
26 de dic. de 2015
Fady abdalrazaq and Rick hendrick Chevy made my dream come true thank you
Anthonie cox
25 de dic. de 2015
Rick hendrick Chevy in Buford is huge beautiful place you feel very welcomed there and fady was great
James
25 de dic. de 2015
I came in to rick hendrick Chevy and fady abdalrazaq answered all my questions amazing at showing how he can help my current situation will be back on my next car thank you guys
chapman family
23 de dic. de 2015
omg i came into chevy and traded my VW and was paying a high payment and high rate to the bank not only did i get into a brand new camaro and i even lowered my payment omg rick hendrick chevy of buford and thank you so much fady abdalrazaq for working with me thank you thank you
L.Hill " tough customer to deal with"
21 de dic. de 2015
Rick Hendrick Chevrolet of Buford has an amazing staff to work with. Cedric Lee was very attentive to my wish list...very knowledgable about the vehicles and very patient during my decision making process.. Very, very pleased with the service and my new Equinox!!!!! Love it !!!!
J montgomery
21 de dic. de 2015
omg i got my first camaro ever they worked so hard at rick hendrick chevy of buford fady abdalrazaq worked with me for days helping me get into my dream car it wasnt easy but they made my dream come true i will def be back for my next one :)
B Smith
20 de dic. de 2015
Great job Arton!! Make the experience not stressful and was able to get the interest rate wanted.
Denise Mayer
19 de dic. de 2015
I went in expecting to get a cheap used car but Cedric Lee was very knowlegable about the current deals going on and got me in a new car that fit my monthly budget! Go see him!
Jose Acosta
18 de dic. de 2015
My family is riding in a super nice Traverse because Cedric Lee got it done! Amazing experience and would recommend this guy to anybody!
George Mallory
18 de dic. de 2015
Cedric Lee and the staff of Rick Hendrick Chevrolet was great. I went in on a Saturday thinking I was going to be there all day but he got me in and out. And was able to get me financed! Thanks Cedric Lee. I would recommend him to anybody!
Todd Langley
18 de dic. de 2015
Kevin Houston was a great sales person to deal with, I highly recommend.
clime hayes
16 de dic. de 2015
i came in to rick hendrick chevy of buford with a unreal number in my head thinking and knowing they wouldnt be able to get to the payment and number i wanted but fady abdalrazaq and the managers there blew my mind away when they even gave me a better deal then i expected.. wow ive already told all my family and friends to come vist them thanks guys
Brianna Washington
15 de dic. de 2015
Mike Anderson at Rick Hendricks in Buford is awesome! I explained to him exactly what kinda car I wanted, he helped me pick what was what I cal the perfect car for me! He explained everything I needed to know about the vehicle, and was so clear on it. He made sure to let me know if I had any questions or concerns to not hesitate and call him. I will refer him to anyone!
Derryl
14 de dic. de 2015
Had a very pleasant experience. I purchased a New Malibu and I love it. Calandra was the best!
Melinda
14 de dic. de 2015
Wonderful experience with my sales person Calandra Lewis rock.
Juan m
14 de dic. de 2015
I came here expecting a really long and annoying process but it was so easy and quick. I am really impressed with how they took care of us. they worked with us to fit our needs and got us the car we needed. Everyone was so nice and friendly. if you are shopping for a new car come see Brandon Smith at Rick Hendrick Chevrolet of Buford.
camaro man 86
12 de dic. de 2015
Brandon Smith is a great person. i say person because he wasn't a salesman cause he didn't sell me a car, he showed me the perfect car for me and i sold myself. i told him what i wanted and he showed me my options. he took his time even though i took my time, he never waivered. i look at about 6 or 7 different cars and he just kept smiling never showed any signs of frustration. he really wanted me to get the right one for me. go see him i promise you wont regret it 10 stars!!
future customer
12 de dic. de 2015
i have been in the market for a new car for the last few months, then about a week ago my co-worker showed up in her new Malibu. she told me that she worked with Brandon Smith from rick Hendricks and how helpful he was and helped her get her new car.He wasn't aggressive and really listened to her needs. she told me that i should go see him and i am going to do that my next off day!
A. Otero
11 de dic. de 2015
I went to rick hendricks and i worked with Brandon Smith. i didnt think i would get a car. brandon took his time and did everything in his power to help me and i left in a 2015 malibu. he even came to my job to bring me paperwork to lower my payments!! If you need someone to listen to you you and help you get the car you want, not the one they want you to have go see Brandon!!
K. J. Merced
10 de dic. de 2015
My name is Juan Merced. After spending my whole adult life in the automotive industry I am very difficult to please. My sales experience with David Cauthen was an absolute pleasure. Because of how I have handled myself with my customer over my 25 years in sales, I only expected the best from any dealership I visited. I have a very high level of expectations. Immediately I was put at ease when I was approached by David. He was.quite knowledgeable. He listened to what I wanted and needed. He delta with my situation by showing interest in making sure that I received the service I wanted and deserved. At no point did he make me feel as though I was being pressured. Now, I know that this is a part of the sales training however, David didn't make it seem as though he was go through the motions. He seemed genuinely concerned and engaged in the entire process of my sale. I was clear and up front with David immediately. I explained to him that I owed more than what my trade was worth. I also indicated to David that because of the Christmas season around the corner that I wasn't planning on putting any money down. I then proceeded to inform him that I wanted to stay at my current monthly payment. I also had to inform David that because of a serious illness a few years back that put me out of work for nearly two years my credit situation wasn't the best. I mentioned that I have spent over 25 years in the automotive industry. I know for a fact that after the first two bits of information that I told David about my situation it would have made any other sales person running for the hills to get away from me. For fear of wasting the poor sales persons time and clear tryung to accomplish the impossible for me. Nevertheless David didn't hesitate one minute to start assisting me in my sale. He didn't rush me to an application to find out if my credit was worthy enough to buy or make me feel like I was expecting the impossible. He handled me and the sale with great respect and treated me with all the dignity any customer deserves. It is because of this that I will recommend others and continue to do business with David Cauthen at Rick Hendricks
DPugh
9 de dic. de 2015
I purchased a 2016 Malibu.. AWESOME!! Everyone there was very friendly and helpful in helping me choose the new car I could not live without and to make the deal work for me. My salesman Patrick was very attentive to my needs and listened to my story about not really wanting to buy a new car as I have one of the last model Monte Carlos and WHAT can replace that???? He did not stop until he found me just what I was looking for with even my doubts of starting over with a new Model. He is surely to be praised as to his knowledge and steadfastness on finding me a car I would be happy with. Thank you for having such excellent gentlemen at your dealership as each area I was helped in I was treated with the utmost respect! Sincerely Debbie Pugh Buford, GA
Maddi
9 de dic. de 2015
I had a great time buying my first car, it was a pretty easy process and they really matched my needs without making me feel pressured! Thanks, guys!
BigA
8 de dic. de 2015
If you want a wonderful buying experience like any other go see David Cauthen very professional and knows his stuff .
Brian Woods
8 de dic. de 2015
So after a long time of looking to my fav car, i finally found one with the help of Calvin, The made everything great, good prove, and great service and def will be back to look at other cars one day.
Happy Consumer!
8 de dic. de 2015
I had my 2010 Cadillac CTS towed in with a blown water pump. The staff (both my sales person Cody Smith and service person) were quick to help me into a courtesy vehicle to keep my busy schedule moving forward. My car was fixed in less than 24 hours and has been perfect since. I won't use any other dealership for sales or service. Rick Hendrick of Buford is Class A and deserves the recognition as such. Thanks guys!
Chris dunn
6 de dic. de 2015
Set up an appointment today with a gentleman that appeared to sincerely want my business. He followed up several times to make sure I would be on time for the appointment. Once I arrived and checked in I waited around for about 15 minutes. The receptionist asked me if anyone had talked to me yet. "Not yet"...She apologized and called the business manager. He came out and explained they were short handed. He found another sales rep that appeared to sincerely want my business. I told him what I was looking for and he said he would go get the vehicles. 15 minutes later I told the receptionist I would come back when they were not so short handed.She apologized and called the business manager again. He came out told me the 2nd sales rep went to the back to get the trucks. I walked back to the back lot to save some time. No one back there. Waste of time and gas..... My advise is to find another dealership that appears to sincerely want your business.
Steve
4 de dic. de 2015
Mike Anderson was great!! Wasn't sure exactly what I was looking for when I got there but Mike helped point me in the right direction. There was no push to buy anything. When it came to the negotiations there wasn't any haggling I told them where I wanted to be payment wise and they were able to meet my needs quickly.Great Job and Experience!!!
Gamalibugirl
2 de dic. de 2015
Kyle got me in a 2014 Malibu with low miles and within my budget.
Mark W
2 de dic. de 2015
Matt West was my salesperson. He did an excellent job. He is very knowledgeable and answered all my questions. He is the reason I shopped at Rick Hendrick Chevrolet Buford. Matt made the buying process very easy and professional. I am very pleased with my new Silverado!
Flkent
2 de dic. de 2015
Kyle was awesome got me in a 2014 Malibu with low miles and kept me on budget. Love the color inside and out. Thanks for the awesome service.
Hot Mama
24 de nov. de 2015
Just purchased my shiny new Camaro LT from Cody Smith and let me tell you, if you want to feel like family and have a lot of fun with your buying experience please see Cody!!! He genuinely cares about your satisfaction and when you leave him, you will be well educated on every feature of your new car and you will know you made a great purchase!! Will go there again hands down as long as Cody is working
Jan Allen
24 de nov. de 2015
I wasn't trying to buy that day but Cedric Lee was very patient with me and gave me a great deal to get me in a my diesel 2500. I recommend him and this dealership to everybody. Go see him!
Moody
24 de nov. de 2015
Antonio Bennett was the best!!!!! Please contact him if you are in need of a vehicle new or preowned.
Melinda
24 de nov. de 2015
Thank you Antonio Bennett you were the best. For a Stellar experience.
Renee
24 de nov. de 2015
My sales rep Antonio Bennett was the best i ever had. He provided me with great customer service and was very knowledgeable on the my vehicle.
Ravi Sital
21 de nov. de 2015
Working with Calvin was AWESOME!!!!!! He was well knowledgeable on the car we were interested in and worked with us on our budget. He was very friendly and kind. All around 5 out of 5 STARS!!!!!!!! P.S. we were not going to purchase a car today, we only came in for oil change and Calvin came to us and he did some magic to help us purchase a car for our daughter....
Barbara Brown
21 de nov. de 2015
After seeing the car that my daughter bought her last two vehicles from Rick Hendricks in Buford, I decided to give them a try. I must say it was well worth the drive. The customer service from the ladies at the front desk to our sales person Calvin Meuller to the finance guy Michael the experience was awesome. I will return if the need arises but I would definitely recommend everyone to them.
Chris
21 de nov. de 2015
Great job getting me in a car even with less than perfect credit ask for Eric he will set you up
jk
20 de nov. de 2015
Was interested in a used car that I found on their website and the website stated that it was located in Buford. I called and spoke with Taneika Griffin twice to confirm the car was on the lot and it was available for a test drive. I arrived at the site and asked for Taneika Griffin. Clue #1 - I was met by two salesmen (don't remember names excep that one was Josh). Clue #2 - They asked me to walk over to a sales desk and the first question was if I was paying cash or financing the vehicle. I stated that question does not matter at this point because I have not seen the vehicle. Clue #3 - They asked me if I ever thought about buying American. Alarms were ringing in my head to run but I played the game for another minute or two. They then sat me down and proceeded to show me the vehicle on the computer while I informed them that I had already viewed it online as well as the Carfax report. They then informed me that the vehicle was in Charlotte, NC but we could make a deal and get the vehicle to Buford. I then stood up and informed them that since the car was not onsite there was no reason for me to be there. I then walked out. These people totally mislead me just to get me in the door. It's a shame that there are people in this world who do business like them. Liars and deceivers straight up.
Samantha_Lenay
20 de nov. de 2015
I absolutely love my Camaro that I got from Kyle Lovett. If you are looking for a great deal go see Kyle at Rick Hendrick Chevy in Buford Ga!!! Thanks for everything Kyle!!!
Nicholas Burton
17 de nov. de 2015
Calvin had great customer service and was willing to help get me in my car as soon as possible. Calvin made transition into a car very smooth! He was extremely friendly as well!
Jackie Daugherty
14 de nov. de 2015
This is one of the best dealerships I have ever been to. I drove all the way from Knoxville, Tennessee. They are not pushy; and they are not just out to try and make a deal. I felt very comfortable here! Go see Calvin Mueller!
Sheila in Buford
12 de nov. de 2015
I had a tire sensor "add air" warning on the dash. Brought in to the Service Department at Rick Hendricks for them to check out. Turned out to be a nail in the tire, they fixed and had me out in no time. You guys are the Best!! Sheila Jackson
Norma and Norman Lizotte
9 de nov. de 2015
Calvin Mueller was very helpful and tried his best to get us financed for a brand new vehicle. We came back and he explained the whole process from the beginning to the point of signing out paperwork. I would certainly recommend him if anyone is looking for a new vehicle.
Scott
5 de nov. de 2015
The experience was great. The customer service was top notch and I love my new car Thanks Calandra for all you do.
Kasey
5 de nov. de 2015
My saleswoman Calandra Lewis was great! She was very knowledgeable from start to finish. If you are in the market for a vehicle contact Ms. LEWIS she is the best.
Pace E.
4 de nov. de 2015
Calvin did a great job with everything i could need in my truck buying experience. Went above and beyond both times we negotiated. After we came to an agreement the finalization process was very smooth. Thanks Calvin!
Lukas
31 de oct. de 2015
Ask for Eric! He was professional and courteous, they were able to get me a great deal on the truck I wanted.
Daniel Green
31 de oct. de 2015
I came in to trade my 14 Silverado for something much more fuel efficient and Calvin and the team provided me with several options that worked best. I decided to go with a 15 Malibu and could not be happier with my choice or the experience. The who staff was very attentive and charismatic. I would definitely continue to refer anyone to this location for any purchases or service in the future.
Melony
31 de oct. de 2015
We were told they had a few cars that were listed more than the price we were willing to pay but to come on in because the price could be negotiated down to what we wanted. We went to the dealership not to be assisted by the young lady(Taneika Griffin) who said would assist us because her back was hurting, the young lady did come out only to inform us that she didn't know we were coming as early as we did (I thought I had made it very clear we would be there around the time we arrived.) We were then handed over to another salesman (Arton Lecalic) who acted as if he had no clue and didn't want to be bothered. One of the finance managers(Todd Menefee) walked over to us and stared suggesting we buy something brand new which was awful because the car is for my 74 year old mother who does limited driving and just needs something to go from point "A" to point "B", she is retired. The finance manager also suggested that she finance something versus paying just cash, what 74 year old needs to have a car note if they can help it or does not choose to do so. They showed us a car in the shop being worked on we should consider purchasing, but it was in the air on the lift and no one could tell us anything about the price or mileage. They then proceeded to tell us they would send for a car from another location about 15 minutes away that we were interested in if we had a moment, we agreed to wait then they came back and said on 2nd thought we are not going to bring it over because it was going to be out of our price range overall, but let me remind you they said the car could have been negotiated to our price to begin with! We left, the more I think about the more furious I became, I made it very clear what we were looking for and be willing to pay if they couldn't deliver I much rather they tell us that then to have us come out and waist our time. They are located far bit out of our way. They would literally have to be giving cars a way for me and my family to ever visit and consider purchasing from them. My mother found a car yesterday, the price was less than what she was willing to pay and it was exactly what she wanted, the customer service was outstanding!! I just gave an outstanding review on this site for the awesome service.
Sharita
28 de oct. de 2015
Cedric Lee and his staff was able to get me in my new Nissan Versa. The only thing was it took along time. Other than that my experience was great!
Ryan Williams
26 de oct. de 2015
Went into the dealership wanting a Tahoe. I found a 3500 I feel in love with. Traded my two BMW's. Great dealership to work with. Thanks Whitney Sanders for all your help.
rlockett
26 de oct. de 2015
Thanks to Whitney Sanders for getting me in the car of my dreams. Still speechless. Loved the dealership. I'll definitely return for my next vehicle.
Michael Redwine
26 de oct. de 2015
Cedric Lee helped me get into a brand new Camaro. When I came in I thought my payment was going to be much higher but it ended up being very affordable for me and my family! Great overall experience.
Christianna Sims
26 de oct. de 2015
Cedric Lee was awesome! He got me in and out. Loved the experience!
Jay Nescher
25 de oct. de 2015
Very good service from start to finish! Easy process! Everyone at Rick Henrick truly cares. Erin Goodine is fantastic!!!
Brenda Crumley
25 de oct. de 2015
Excellent Service. Erin Goodine did an excellent job selling the benefits. He was very patient as I test drove 4 cars over a 2 month period. Brian White did an excellent job at offering finance options that would be fit my needs. Max P. did an excellent job going over the finance details. Overall experience was perfect and the easiest buying car experience I have had.
Prav
25 de oct. de 2015
Basically , they sell you what they want to sell you , Not what you want to buy. And one more thing , all the Customer Service ... blah blah blah is applicable only until you buy your vehicle, But when you take your car for service after few months , they just don't care about you anymore. Not even a decent car wash when you take the car for an Oil change. Bad, Worse and Worst experience i have had . If you from another country, Dont ever..ever. buy a car they ...
charita
25 de oct. de 2015
This was my second purchase and it was better than the first
Passion#1
25 de oct. de 2015
I was in a couple of weeks ago and the young gentleman Erin Goodine really worked hard to get me approved. Two thumbs up to this guy. He was very helpful and overall concerned. I will definitely be back as long as this guy is still there. ????????
TheRealDeal
25 de oct. de 2015
After 6 months of searching for our adult daughter, my husband and I finally found a nice vehicle in her price range. The overall process was longer than I had hoped for but Branden Cox was AWESOME! He made sure that we were comfortable during the long wait as if we were more than commission to him and he has a great personality. Because our vehicle choice was a day old trade it was in the service department for inspection. Our daughter was given a new loaner and when her vehicle was ready Branden made the hour long drive to deliver it. We will revisit Rick Hendrick Chevrolet. Thanks again Branden!
Kaupen8r
25 de oct. de 2015
I went to Rick Hendricks Chevrolet with no intentions of buying anything. I really just wanted to get prices for a future purchase. The sales representative Ryan Deaton was so nice, knowledgeable, and not pushy at all. By the end of my test drive I checked by bank account to see what I could do. I couldn't make the purchase yet but I plan on coming back before thanksgiving when I have some more money down
Heather
24 de oct. de 2015
I would recommend Eric. This is a really great dealership.
Katherine Gonzalez
24 de oct. de 2015
Calvin Mueller, my overall experience was great. will recommend to dealership.
melanie
24 de oct. de 2015
I had a great experience buying a car with Ryan Deaton. He was extremely friendly and very knowledgeable in all aspects of the car buying experience. I definitely recommend this facility and Ryan Deaton if you are in the market for a new vehicle.
Ekclauson
24 de oct. de 2015
Ryan deaton was our salemen and he was wonderful! He had all the information we needed and was very honest and up front with us. He made the whole process very easy and relaxing. I would definitely recommend him as ur go to sales guy!
danielle alves
24 de oct. de 2015
Fady abdalrazaq at rick hendrick chevy of buford sold me my first brand new silverado double cab he helped me and my wife so much this is our second purchase from him already. and the fiance guy rod payton was great.
Meka newcarowner
24 de oct. de 2015
I purchased a 2015 Sonic. The young man Travis Lyons was a delight. I told him I had never owned a new car and he told me that when I left I would be in a new car. He kept me entertained while waiting on a decision from finance companies. The managers came over also to make sure I was okay while waiting. I have already told my coworkers about Travis and the dealership. When I left with my car my WiFi,on star,xm radio and Bluetooth were all set up. Travis and the dealership made it a good car shopping experience for me.
cody bales
24 de oct. de 2015
whitney was great to work with. She is a very knowledgable sales person. Would buy another car from her if i am ever in the market again.
Sheila D
23 de oct. de 2015
Would not change a thing they got me the car I wanted at the price I wanted David was a joy to work with
christypulp87
23 de oct. de 2015
I loved my experience at rick hendrick chevrolet in buford. Everyone there was extremely nice and made my time fly by there which we all know dealerships take FOREVER!!! My sales guy, Ryan deaton, was the greatest and made it easy to narrow down what trim level i should get. If you go there you have to ask for him he is so good. Overall great dealership and good people.
Ekc742
23 de oct. de 2015
Ryan deaton is by far the best salesmen. It was a very easy and pleasant experience. Go and see him if you are looking for a new vehicle. I highly recommend him and this dealership!
Mimi's Trax
22 de oct. de 2015
My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours total and they allowed me space to do my homework assignments while I waited for the paperwork for my new car...I would totally recommend all my friends and family to stop by Rick Hendrick Chevrolet! I am a Chevy girl for life!! Thank Sandy Fordham and all of the Rick Hendrick team!
Mimi's Trax
22 de oct. de 2015
My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours total and they allowed me space to do my homework assignments while I waited for the paperwork for my new car...I would totally recommend all my friends and family to stop by Rick Hendrick Chevrolet! I am a Chevy girl for life!! Thank Sandy Fordham and all of the Rick Hendrick team!
Cmoore
21 de oct. de 2015
Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form California to Georgia since I was 17 years old. Rick Hendrick's Buford was by far the BEST experience. The staff Sandy Fordham, Alexander Fischbach and Todd Menefee were the BEST... I will continue to purchase vehicles from Rick Hendricks's Buford.. Sincerely, Christopher Moore
cmoore
21 de oct. de 2015
Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form California to Georgia since I was 17 years old. Rick Hendrick's Buford was by far the BEST experience. The staff Sandy Fordham, Alexander Fischbach and Todd Menefee were the BEST... I will continue to purchase vehicles from Rick Hendricks's Buford..Sincerely,Christopher Moore
Jerry Johnson
19 de oct. de 2015
Arton Lecalic was excellent saleman, Work very hard on getting me into the car i really wanted. He is very professional with his car selling experience. I have nothing but great things to say about Mr. Arton Lecalic I would highly recommend him to my whole family and friends in reguads to his service He was an Awesome saleman I will definitely be back to see Mr. Arton Lecalic to purchase my 2016 Chevy Camero thanks
TImothy Gordon
19 de oct. de 2015
I bought a 2015 Chevy Camaro and the experience was "a breeze." Salesman Matt West was very helpful and totally awesome throughout the entire process. I plan on buying my next two cars from him!!!!! Rick Hendrick rocks!!!!
Kina
19 de oct. de 2015
I had a very pleasant experience at Rick Hendricks Chevrolet in Buford. My salesperson was David Cauthen. Great man!! He was very patient with me in picking out what I wanted. I ended up with a Mercedes C300 and I am loving it. I definitely would purchase from them again when I want to go bigger. Go see David everyone... Never felt pressured on making a purchase.
Valarie Hibbets
17 de oct. de 2015
Everyone was very friendly and knowledgeable. Whitney Sanders was our client advisor, and she helped us find exactly what we were looking for.
Lori and CALVIN Turner
17 de oct. de 2015
very excellent service, took time out to explain things. Answered all questions, and was shown different cars plus test drove and went over features
Todd and Amy
17 de oct. de 2015
We just worked with Calvin Mueller in the Buford Dealership tonight. It was a tough one (wasn't his fault) :) These guys stuck with us - and got it worked out! Couldn't be happier! Will definitely be back in the future!
KamJones14
16 de oct. de 2015
Kyle Lovett, Adam Crane, and Colten Behrle were all amazing and I highly recommend! They were all very educated and did everything they could to provide the best service!
Ashley
14 de oct. de 2015
Pete is the best! He helped me more than I could have ever asked! Go see him for a great all around experience!!!
lee edwards
11 de oct. de 2015
whitney sanders was very helpful with the whole process .
Jada5232
10 de oct. de 2015
First time buying a new car. Kyle was great. Worked very hard to get me financed with a low credit score. Awesome dealership and awesome salesman! Customer service was top notch! Thanks so much!
Rich
8 de oct. de 2015
Brought our 2012 Malibu for service. Covered under extended warranty (so glad we had it). Service dept needed car for two days so they gave us a courtesy car. Easy to work with and . . . while there, my wife and I decided to replace our Ford with a new Chevy.
KimC
5 de oct. de 2015
David Cauthen was a great salesman. I did have to wait for hours at the dealership. I work right down the street and would come in when it was convenient for me to work my deal for my Tahoe. I gave David & Todd a hard time but all in good fun and I'm driving the truck I've always wanted.
michel1980
4 de oct. de 2015
Well, it started in 2014 about 10 months ago, i finally decided with my wife to get a new car. Roy Riley was our salesperson, extremely helpful and just a clown (in a good way) we laughed and had a great time. IT made US FEEL fantastic, i am not a pushover as i know how most car dealers use their tactics to sell cars. HOWEVER, i am also very realistic it's business! They make good money of you, in return you should get what you pay for a nice car and service. So i bought the 2014 CRUZE LT with MYLINK, for about 24k 0 miles on the odometer. Fantastic, i had GAP on it all the reasonable insurances you want on a car. Also the oil program, that makes it just a blessing taking it to their service station. Keys, no money needed and free coffee and done, 10 months later (so about a week ago) We went in again, the CRUZE, has by now 14000miles on the odometer, i kept in in super good condition. Not paint damage, or dent and even made it a LTZ myself (so added trim) We were helped by a young man that actually got trained by Roy! Roy by now still works for them but in Las Vegas, so good to hear he is doing so well. Long story short, we got 12000usd back for the CRUZE, this gave us a 8000usd negative equity. Now this seems like a complete crazy thing to do. In a way, you are correct. However, they did us a "offer" of 620usd (naturally that is a overpriced offer they count on a counter offer) per month for the Malibu. We declined, as i told him straight up i will see you next year. Lots of hassle what not, we got it down including all the GAP and such to $524, we can live with that. Still we got handled like people, and not chumps buying a 5 dollar toy and leave the store. Mind you, we also bought 3 years ago a Ford Mustang 2012 at the Ford dealer. Which was GOOD but nothing compared to the service we had at Rick Hendrick. The financial part goes really fast there. Mike Dinardi still remembered us from buying the Cruze so we talked and joked around. And got it all swiftly done! Overall i would say a 10+ That place never let me down as far as service goes. My wife whenever she is ready will get her new car there too. I am sure of it !
Angela
3 de oct. de 2015
Great experience yet again. Thanks Max and Eric, you guys rock!
SmokyB
2 de oct. de 2015
The first new car we bought was 43 years ago, and The experience left me with a bad taste for new car dealers and until 9-25-2015 had not bought a new one since the first one. We decided we needed a new car so we started looking at several dealers in the metro area, basically got the same treatment as before high pressure to buy, repeated phone calls wondering if we were coming to get "our" car, five in one day. We decided to try Rick Hendrix in Buford and boy what a difference we found. We were met there by Aaron Kniffin. Aaron talked with us to find out what we were looking for in a new car. Aaron listened to us and started looking for a car for us. He took his time to show us several cars on the lot and then tried to find one at their other dealerships on the computer. Aaron is very easy to talk to, no high pressure he is truly interested in finding the car that will make you happy.After going there to basically look at Chevrolets we ended up buying a 2016 Tranverse that day and have been extremely happy that we did. If someone is looking to buy a new car I would highly recommend them going to Rick Hendrix in Buford and talking with Aaron Kniffin as he is very knowledgeable, friendly and very easy to talk to. Not only did we get a great car at a good deal but had the pleasure of meeting Aaron. I highly recommend Rick Hendrix and Aaron Kniffin.James Butler Norcross, Georgia.
SheilaJ
1 de oct. de 2015
My service advisor Paul was very knowledgeable, explained everything that was involved with my 30,000 mile scheduled maintenance service and gave me an approximation of the time that it would take to service my vehicle. Paul was also very pleasant and courteous. The service bay area was very neat, clean and organized. The lounge area of the service department was very comfortable, serving good coffee, lots of reading material and very large screen HDTV. I could not imagine a more pleasant vehicle service visit. Sheila Jackson Proud owner of a 2015 Chevy Tahoe LT
Danny Bales
27 de sep. de 2015
I really enjoyed working with Whitney, she was very knowledgable and a smiling face. I would come back again.
John Hagadorn
25 de sep. de 2015
My salesperson, Arton Cecalic, was awesome! He gave me undivided attention and put me in a new Chevrolet Spark, and I am very happy with my purchase.
Family5
25 de sep. de 2015
Antonio Bennett was an exceptional sales agent!!! I sincerely thank and appreciate the time that Antonio Bennett spent with my husband and I. I was very particular and Antonio and the staff were able to meet each and every need, along with some awesome perks!!! Will refer all families and friends to Antonio Bennett and the staff of Rick Hendrick of Buford!!!
family5
24 de sep. de 2015
My trip to Rick Hendrick was nothing short of magnificent!!! Antonio Bennett went above and beyond our families expectations, and we left the lot with the car of our dreams!!! I assure you that you will not be disappointed with their sales, staff, or process.
April
24 de sep. de 2015
Dropped my car off at the collision center, and was given a ride to Enterprise instead of waiting for them to pick me up. Brett called twice throughout the duration of my car being serviced to keep me updated and informed on the progress. Excellent experience, my car also looked and smell like new when I got it back.
LG friendly
23 de sep. de 2015
My experience was great and fast. I was not looking forward to buying a new car just because I hate the process of buying a car. Kyle was my sales person and he was to the point and found the car I liked fast and had great customer service. I have already told a few friends where I bought my car and who I bought it from. When I am ready to buy another car I will definitely go back to Kyle at Rick Hendrick Chevrolet.
Greg
23 de sep. de 2015
Go buy your car from Kyle Lovett you will not regret it!!!!!
Melisa B
23 de sep. de 2015
I had a great experience at Rick Hendrick Chevrolet purchasing my car. Kyle Lovett was very helpful in every way. He worked out a very good deal for me and my husband. Now I am enjoying my new car with the top down!!!
Slim
22 de sep. de 2015
Whitney Sanders is my sales rep for my 1st truck. She was very helpful to this first-timer.
TR
21 de sep. de 2015
I Bought a Malibu from Kyle Lovett at Rick Hendrick Chevrolet in Buford GA, and I absolutely love it. Kyle is really nice and really knows about the cars he is selling. I will definitely see Kyle again when I am ready to buy my next car.
hall at law
21 de sep. de 2015
I was comparing the Equinox to a couple of other products. I instantly fell in love the Equinox as soon as I jumped in and started to drive it. Plus my salesmen Kyle Lovett was exceptional at explaining all of the features of the vehicle. Kyle helped make my decision very easy and I could not be more happy with my purchase!!
Peggy Ann Truelove
21 de sep. de 2015
Our Client Advisor, Whitney Sanders, met us in the parking lot and listened to what our expections were, brought us inside and immediately started researching the pre-owned vehicles on the computer that they had available. Within minutes, she had the first vehicle parked outside for me to test drive. It was a good and fair distance to drive allowing turns, traffic lights and stop signs to maneuver, giving me a good and fair assessment of the capabilities of the car. We returned to the lot and she brought the second vehicle for me to drive with the same route. I decided on the first vehicle and Whitney Sanders said that she could tell that I had made my choice with the first car. I really like her. She has a pleasant personality and is extremely patient with my questions.
Woody
20 de sep. de 2015
Great customer service!!! Kyle Lovett is a great salesmen!!
ARCHIE
20 de sep. de 2015
ERIC WAS VERY PLEASANT AND VERY HELPFUL IN ARE CAR BUYING TODAY 9\19\2015. THANKS, ARCHIE AND TAMMY.
DEXTER REID
19 de sep. de 2015
ERIC WAS A GOOD SALES PERSON MAKES YOU FEEL LIKE YOU ARE PART OF THE FAMILY.
Jeremy Maloney
19 de sep. de 2015
My wife and I bought a 2014 Kia Forte from here last Sunday. We've had credit issues and were still able to get an excellent vehicle with everything we wanted for a reasonable price. I want to give a big shout out to David Cauthen and Matt West for all their help in getting this done. We were in and out in just a few hours. We love the car and will definitely do more business here in the future. I would also like to commend Finance Manager Max for all his hard work on getting this deal done for us.
Camaro14
18 de sep. de 2015
Experience was very very pleasant, sales associate Whitney Sanders was very personable. Great experience all around and I'm driving a beautiful car home today!!!!!
Lundie
18 de sep. de 2015
Tommy Ethridge, Rodrick Payton, and Todd M. provided great customer service.
Fourth car
17 de sep. de 2015
Bought my 4th car from Matt he is great. I am now looking to buy another car from him soon.
David S
15 de sep. de 2015
I came to Rick Hendrick knowing I had credit issues but those guys never looked down on me but made me feel very comfortable and I left in a brand new Malibu thank you David Cauthen for all your help I will be back to buy from you in the future.
art709
14 de sep. de 2015
Great as alway Calandra Lewis did a great job she sold us 2 cars this trip. She has been on the one our last 3 trips for new cars.
Braves fan, loyal GM owner
14 de sep. de 2015
I just purchased a new Malibu from Rick Hendrick Chevrolet of Buford. Excellent experience. My client advisor David Cauthen was very patient and helpful. He pulled 4 cars around for me until I found one just right. He was very knowledgeable and courteous. The paperwork process was a breeze. 6 hours in and out. I would recommend anyone looking to buy a new car to check out Hendrick's. Their service department is awesome as well. I had used them a few times prior to looking at the car selection on-line.
Nancy
13 de sep. de 2015
I FOUND MY PERFECT CAR AFTER AN EXTENSIVE SEARCH AT LOCAL DEALERS AND ON-LINE. SANDY FORDHAM, SALES, PROVIDED ALL THE INFORMATION I NEEDED TO MAKE A 500 MILE PURCHASE, SITE UNSEEN, AND GET EXACTLY WHAT I WAS LOOKING FOR AT A VERY REASONABLE PRICE. HE MADE IT EASY TO MAKE THE BUYING DECISION, RAN ALL PAPERWORK THROUGH THE DEALERSHIP PAINLESSLY, FINANCE DEPT DID A GREAT JOB (LOVED COLTAN), AND HELPED ME GET IT SHIPPED TO MY DOOR. IN OTHER WORDS, KNOWING WHAT I WANTED ENABLED HIM TO DO A SUPERB JOB, WITH THE BACKING OF THE DEALERSHIP, TO GET THE PURCHASE CONSUMATED, AND MY IDEAL VEHICLE IN MY HANDS. HIGHLY RECOMMEND SANDY AND HIS TEAM, AND WILL LOOK HERE FIRST, EVEN THOUGH ITS LONG DISTANCE FOR ME, AND A LITTLE MORE HASSLE TO GET IT DELIVERED.
mpyoung
10 de sep. de 2015
Our sales rep Sandy Fordham did a great job especially at following after the sale to make sure everything got taken care of properly. In general the post-sale follow up from this Rick Hendrick Chevy in Buford has been far superior to any other weve bought a car from before.
Michael P. Young
10 de sep. de 2015
Our sales rep Sandy Fordham did a great job especially at following after the sale to make sure everything got taken care of properly. In general the post-sale follow up from this Rick Hendrick Chevy in Buford has been far superior to any other weve bought a car from before.
Mike123
8 de sep. de 2015
Calandra Lewis helped me get in and out with no problem. Every question I asked Miss Lewis answer them with no hesitation and she was straight forward with her response. No beating around the bush." Thanks again for your caring support"!
Cruzeman
7 de sep. de 2015
Whitney sanders at Hendricks is the best.o would recommend to anyone. Please go see them. Even if the drive is far. Yes yes yes yes yes yes
Oscar brigman
6 de sep. de 2015
My sells person was Whiney Sanders. She was great. Go see her NOW!
RAY
4 de sep. de 2015
The sales person at Rick Hendrick gave me a great deal and I will be back when I need a vehicle of any type thanks again Eric.
Phil Nardone
2 de sep. de 2015
The purchase of my 2014 Silverado earlier this year from Mike Anderson at Rick Hendrick Chevrolet was by far the best vehicle purchase experience that I have ever had. When my wife mentioned getting a new vehicle, I called Mike Anderson first and as expected, received the same top-notch service, professionalism and follow up with the purchase of our new 2015 Tahoe in August. Thank you to the sales, finance and service departments at Rick Hendrick Chevrolet, we appreciate you!
Bshoup828
31 de ago. de 2015
I was happy with my sales Rep Sandy Fordham. After looking at numerous car lots and having one bad experience after another, Sandy listened and found exactly what fit my needs on the first go at it. He was very helpful and positive. He also fed my kids! ??all around a happy camper here after 5 months of running around town. This was a winner!
Brooke
31 de ago. de 2015
I was happy with my sales Rep Sandy Fordham. After looking at numerous car lots and having one bad experience after another, Sandy listened and found exactly what fit my needs on the first go at it. He was very helpful and positive. He also fed my kids! all around a happy camper here after 5 months of running around town. This was a winner!
Montrez Jenkins
29 de ago. de 2015
I came in on Saturday 8/22/15 and purchased a 2015 Chevy Camaro. My sales rep Travis Lyons was the best sales rep that I have ever had. Not only did he help me get a car but he also help my mom get a car all in the same day. Even thought it was a long process Mr. Lyons made it all worth wild. Everyone there was so nice and friendly and went out of their way to help and made sure that we were happy. I will definitely be sending my friends and family and anyone else that I know to this dealership.
Teresa
27 de ago. de 2015
This is my 3rd purchase at this dealership and each experience has been wonderful! There's never any pressure and the staff is amazing! I traded in my leased 2014 Chevy Malibu for a purchased 2015 to have more features that I wanted. I'll definitely be back again when I get ready for another vehicle.
Hugo
26 de ago. de 2015
I was looking for a dependable truck that was reasonably priced and checked out Rick Hendrick Chevrolet in Buford. Kyle was my sales guy and he showed two trucks that worked perfectly and I went with my Dodge Ram and was a very happy customer. Kyle made it easy and convenient. I am very pleased with my purchase.
William Osburn
25 de ago. de 2015
Bought a used truck 2013 (33K) noticed when we got home bumper was messed up. Dealer says too bad, you own it. Will never shop there again.
Arthur
23 de ago. de 2015
I bought the chevy Impala My sales person did a very good job in helping me as always.
Mark Weimann
22 de ago. de 2015
Had a great experience at Rick Hendrick Buford Chevrolet. Matt West was my salesman. It was a pleasure. Very thorough, professional, and knowlegable. Very impressed all around.
likearock72
21 de ago. de 2015
Met with Matt West last week. Great experience! Very professional and knowlegable. My new Silverado will be purchased from Matt West at Rick Hendrick Chevrolet.
LT Marsh
21 de ago. de 2015
I had great experience when I went to purchase my car. I was in the market for anything at the time because I just needed a dependable car to get me back and forth to work. Kyle Lovett helped me get approved and now I am enjoying my new car. I definitely recommend this dealership.
Roger & Terri Crane
20 de ago. de 2015
Had a great experience everyone was extremely nice & helpful. Cedric Lee was our salesman very nice and a pleasure to deal with.
Happy Customer
19 de ago. de 2015
I had an appointment to look at a new car. I met with David Cauthen for my appointment. Let's just say he was amazing! He listened to my needs and wants. He brought me the car I was looking for. We got to test drive it and then ask any questions. He was very personable. I ended up leaving with a brand new Malibu!! He did everything he could to get the price where I wanted with a great interest rate! I would highly recommend buying a car from here! Everyone was very nice and helpful. 100% satisfied customer!!!!
Foster IV
17 de ago. de 2015
Great experience! Everything was explained well! This is the third car from Chevrolet, my dad, mom, and I have a car. David Cauthen and Todd Menefee both did amazing!
Gainesville rosebud
17 de ago. de 2015
We had the greatest experience from start to finish our salemen Cody smith was amazing he helped us find the best fit for us and made sure we were completely comfortable and he was very knowledgeable about every car we looked at,I would send anybody looking for a new or used vehicle to Cody smith at Rick Hendricks thanks again for the great experience
Christy Clune :)
16 de ago. de 2015
Rick Hendricks Chevrolet in Buford has the best customer service I've ever experienced! I will never go anywhere else! Calandra Lewis is a rock star! As my sales rep and she was professional, friendly and knowledgeable. With the help of Max P. in finance (also a rock star) I was able to upgrade to a brand new Malibu LT - Black with cocoa dune interior - Beautiful!!! So happy!
TLandrey
14 de ago. de 2015
The Traverse we just purchased, is our third vehicle from this dealership. The service, process and facilities are the best. Mike was fantastic from start to finish, and was an absolute pleasure to work with. Fantastic job Mike Anderson and Rick Hendrick Chevrolet.
Juliette
13 de ago. de 2015
Had the pleasure of working with a nice young man named David Cauthen he really made an older single lady feel at ease . He was very patient and I got my new cruze
JMUNOZ
10 de ago. de 2015
Great job by Eric and Rick Hendrick Chevrolet Buford! Easy to work with, very friendly. Definitely recommend!!!
Chevytruc
9 de ago. de 2015
Cedric Lee worked very hard to find the vehicle and create a deal I was happy with for the purchase of a. 2015 Silverado crew cab. My only complaint was the amount of time it took to actually reach the final deal.
Erica_Jane
9 de ago. de 2015
The service and staff at Rick Hendrick of Buford is nothing but exceptional. Cedric Lee did an awesome job of assisting me with my new Camaro and displayed great patience and professionalism. From setting my initial appointment with Briston, Cedric Lee diligently working with me through the sales process, John working the deal to finally signing off on the deal with Johnny Angell, made me realize why I will continue to do business with this dealership. This is my second purchase with this dealership and I will continue to my car business here.
lawana_Lied To Please Read
7 de ago. de 2015
This Place Is A Total Rip-off...i was told that if i took the car they offered me, and drive it for a year, i could come back and get a bigger better car...NOT true...I took the smaller car like they said to do....paid on it over a year....took it back to them like the saleman said to do....then they said i couldnt get another one...The origonal salesman who flat out lied to me was there when i took it back to get the bigger one.....He passed me off to 2 other ones, because he knew what he did was wrong...i got so mad, i got up and walked out....then a person came out where i was, and said he was gonna call me monday...that call has still not come...i expected more than this from a name like rick hendrick...NOT so...Now i am wondering if they will retaliate against me, by not keeping the small car fixed up right....they suckered me into also buying all the warranties for the small car, i didnt want, and still dont want for the next 5 years...Dont believe a word they say...get it in writing or you will lose like i have...It may be rick hendrick, but they are no better that a buy here pay here....still car saleman..If they erase this, i will be back and paste it again and again to warn everyone i can about them..if you want to talk to me personally about them, contact me...i have alot more to say....will be glad to talk to you about them..donatinfo5050.com
EllisFam
6 de ago. de 2015
Matt West, our awesome salesman, said he had a vehicle that matched what I really wanted when we initially purchased our vehicle. He remembered what I said 5 months prior to our recent visit so I wanted to see what was available. Rick Hendrick wwas able to make a deal on a brand new vehicle that we just couldn't refuse. Our finance guys, Max and Mike, helped us smoothly complete the paperwork on our trade-in. The experience was great as always and it seems they are always trying to get you the best deal possible.
tellis
5 de ago. de 2015
I had an enjoyable experience purchasing my new car. I had a few requirements I needed in a vehicle. Not only did she meet them she exceeded them. I was not there all day as some dealers would have there customers. She was knowledgeable and extremely professional creating a stress free yet exciting environment. She was very flexible and I was able to walk out with more than I had in mind. She advocated for all of my requests and they were met. I will see them in a few years for an upgrade.
qtellis
5 de ago. de 2015
I had an enjoyable experience purchasing my new car. I had a few requirements I needed in a vehicle. Not only did she meet them she exceeded them. I was not there all day as some dealers would have there customers. She was knowledgeable and extremely professional creating a stress free yet exciting environment. She was very flexible and I was able to walk out with more than I had in mind. She advocated for all of my requests and they were met. I will see them in a few years for an upgrade.
RAD
5 de ago. de 2015
From the time I made the first call and spoke with Briston,I felt important. He asked me what I was looking for and my budget. Upon arriving for my appointment, Briston was not available and 2 young men came to greet me. I cannot recall one of their names, but the other one was Pete who became my salesman. Again, I felt very important. Pete read back everything I spoke with Briston about and immediately went to show me a vehicle. He never tried to force me to buy something I didn't or settle for less. I have bought several cars in my years and I have never had this kind of experience. Pete answered all my questions and showed me every aspect of my Chevrolet Traverse from A-Z. He was funny, caring,knowledgeable, and respectful. I have always been a Ford person, but after this experience with Pete and all the car features, the financial guys,I have recommended several people and once my son is ready, I will buy his first car from Rick Hendricks Chevrolet, Buford. Thanks Pete
Beth B.
3 de ago. de 2015
Just wanted to leave a quick review of my experience at Rick Hendrick Chevrolet in Buford. This is my second Camaro purchase from this dealership and have nothing but good things to say. Salesman Sandy Fordham was very nice. I told him upfront what I was interested in and a few minutes later I was test driving the car. The entire process was no pressure and seamless. I would definitely recommend Sandy if you are in the market for a new or used vehicle purchase! Thanks Sandy and Hendrick Chevy!
"Chevy drivin, Ga Peach"
1 de ago. de 2015
My first time "New Car" buying experience was Great!!! The level of service at Rick Hendrick Chevrolet is so high I'm still in the clouds. I'm extremely happy with my new "Grape Ice" gas saving Spark. Thank you...
By a Satisfied Customer.
29 de jul. de 2015
I just purchased a new car from Mike Anderson. He was very helpful and a great person to work with. He listened to myself and my fiance about what we were looking for and he tried everything to make it happen. I would highly recommend Mike Anderson as a sales consultant.
Elliott fan
28 de jul. de 2015
Mike Anderson was a great salesman! I found him to be very knowledgeable about my new Silverado. He was very courteous and helpful. I highly recommend anyone to go see Mike Anderson at Rick Hendick Chevrolet.
Den.mart
25 de jul. de 2015
Rick Hendricks of Buford was fantastic! I was interested in a Silverado but didn't know much about them. Fady abdalrazaq was amazing! He got me familiar with every detail of the truck and had me very comfortable working all the new technology in my new truck! I highly recommend Rick hendrick and Fady for sure! Thank you for making my whole year!
Blk Tahoe 13
25 de jul. de 2015
I was looking for a Chevy Tahoe with specific features and left the Rick Hendricks Dealership with a vehicle with the color scheme and features that I wanted. Branden Cox was awesome! He asked the right questions and listened to my preferences. It was a plus that he was also very patient. The rest of the team was great as well, Johnny Angell etc. The facility is immaculate. I strongly recommend it!!!
selena
24 de jul. de 2015
Very up beat and not pushy, Brandon Cox was the best dealer Ive delt with in all my years of buying cars. He was very upfront about everything and very honest. Made the day fun.
Yolonda Levey
24 de jul. de 2015
My Cody, my Cody, my Cody, Best sales rep at Rick Hendricks Chevrolet in Buford Ga. Thank you so much for making me realize that my brand new 2015 Chevy Tahoe was the vehicle for me. I am so happy and proud of my purchase because you made it smooth and enjoyable. I will never forget how awesome you treated me or the extraordinary knowledge you had when you introduced me to the vehicles on that lot. Cody you are a one in a million sales person and I thank you for a job well done.
Satisfied Customer
24 de jul. de 2015
Mike Anderson helped me purchase my new car and was absolutely wonderful to work with! He took time and listened to my needs and made the entire experience great. I would highly recommend asking for Mike Anderson if you need help purchasing a new car!
Eric
24 de jul. de 2015
If you go to Rick Hendrick Chevrolet in Buford ask for Mike Anderson- he's the best! Knows a lot about the vehicles and gets you in and out quickly at a great deal!
ChizzyChase
23 de jul. de 2015
First time buying a brand new car and they made it quick and easy. Lexi was able to get me into the car I wanted at a great price. 5 stars everyone should buy a car from her.
savkennedy
20 de jul. de 2015
I had a wonderful experience! I'm 22 and was expecting to be taken advantage of, but Sandy was AWESOME and made my 10 hours in the dealership enjoyable.
fmCamaro
20 de jul. de 2015
With NOT SO perfect of a Credit Score, Kyle, my sales rep, was able to get me into the Exact Vehicle i Wanted. He Recommended other Vehicles that he thought would be best for me to Start out with, BUT, still Ended giving me What i wanted. Great Customer Service. Great Experience. Mr. Lovett and His Team are the Best!
FmCamaro
20 de jul. de 2015
With NOT SO perfect of a Credit Score, Kyle, my sales rep, was able to get me into the Exact Vehicle i Wanted. He Recommended other Vehicles that he thought would be best for me to Start out with, BUT, still Ended giving me What i wanted. Great Customer Service. Great Experience. Mr. Lovett and His Team are the Best!
Bruce L
20 de jul. de 2015
HAD A great car buying experience. Fast and easy no hassle or pressure from my salesmen Sandy Fordham. Would buy from him again knows his stuff Bruce L
Savannah Kennedy
20 de jul. de 2015
I had a wonderful experience! I'm 22 and was expecting to be taken advantage of, but Sandy was AWESOME and made my 10 hours in the dealership enjoyable.
Demetrius
20 de jul. de 2015
These guys rock maybe the best car buying experience I have ever had and thank you David Cauthen for all your hard work .
Cheek12
20 de jul. de 2015
I absolutely love my Camaro. Thanks to Kyle (my salesman) for all of your help.
Happy Customer
18 de jul. de 2015
If you are looking for a vehicle new or pre owned go see Calandra Lewis at Rick Hendrick Chevrolet she is the best.
New car owner
18 de jul. de 2015
This was my first new vehicle and the experience the great. Thank You Calandra for all your help.
LoLo
17 de jul. de 2015
Matt West was great while I was at the dealership and even better since I left with the car. He has answered all my questions and returned all my calls quickly.
MrsMcClendon
16 de jul. de 2015
This is my second car that I bought from Rick Hendricks. I absolutely loved both experiences. Last year working with Laila Turner I was able to purchase a 2014 Malibu. It was my first brand new car. When everyone else said no Rick's found a way to say yes. My intrest was high but it allowed me to prove my worthiness. About two weeks ago Calvin Muller called me and promised that he could get me a better intrest rate since I've been paying so well. So, I decided to give them another try. I was able to get my dream car 2015 Camaro and my intrest went from 20.3% to a 3.8%. I would definitely recommend this dealership to everyone I know. Thanks you guys for all of your help and support. When everyone else said "NO" :-( Rick's said "YES" :-p
Val
16 de jul. de 2015
I recently purchased a 2015 Chevy Cruze at Rick Hendrick Chevrolet in Buford, GA. It was a great experience. The salesperson Calvin Mueller was very helpful and great to work with. He found the car that I wanted at the right price and made the car buying process as easy as possible. He was very friendly, professional, and knowledgeable. I would definitely recommend this dealership to my family and friends.
Val
16 de jul. de 2015
I recently purchased a 2015 Chevy Cruze at Rick Hendrick Chevrolet in Buford, GA. It was a great experience. The salesperson Calvin Mueller was very helpful and great to work with. He found the car I wanted at the right price and made the car buying process easy. He was very friendly, professional, and knowledgeable. I would definitely recommend this dealership to family and friends.
SuperExcited
16 de jul. de 2015
This is my second car that I bought from Rick Hendricks. I absolutely loved both experiences. Last year I was able to purchase a 2014 Malibu. It was my first brand new car. When everyone else said no Rick's found a way to say yes. My intrest was high but it allowed me to prove my worthiness. About two weeks ago Calvin Muller called me and promised that he could get me a better intrest rate since I've been paying so well. So, I decided to give them another try. I was able to get my dream car 2015 Camaro and my intrest went from 20.3% to a 3.8%. I would definitely recommend this dealership to everyone I know. Thanks you guys for all of your help and support. When everyone else said "NO" :-( Rick's said "YES" :-p
Beth
15 de jul. de 2015
I returned for the second time to purchase a vehicle from Rick Hendrick Chevrolet Buford. I traded my Malibu for a truck and Calvin Mueller and a trainee Jeremy helped to make that possible. Calvin was very knowledgeable on the mechanics and options of the Silverados. He even worked to find me the color I wanted. I will be returning to upgrade and hope to deal with either of the these gentlemen.
Beth
14 de jul. de 2015
I returned for the second time to purchase a vehicle from Rick Hendrick Chevrolet Buford. I traded my Malibu for a truck and Calvin Mueller and a trainee Jeremy helped to make that possible. Calvin was very knowledgeable on the mechanics and options of the Silverados. He even worked to find me the color I wanted. I will be returning to upgrade and hope to deal with either of the these gentlemen.
fharwell
14 de jul. de 2015
This was the second service for my vehicle and it ran just as smooth as the first. Checked me in immediately upon my arrival, courteous staff and I was in and out much faster than I anticipated. I have had a great experience at Rick Hendricks both when purchasing the vehicle and the service. Based on my experience to this point, I will continue to be a Rick Hendricks customer and definitely will recommend this dealership to others. Thank you for caring about your customers, especially after the sale.
Big Dawg 89
9 de jul. de 2015
This may have been the most pleasant car buying experience we have ever experienced and owe it all to our salesperson David Cauthen , he was very professional and really listened to what I wanted and got me what I wanted at a good price I will only deal with him in the future. These guys have a customer for life and will tell allmy friends and family to gosee them.
mctattooer
7 de jul. de 2015
Went in looking for a used car ended up with a new Camaro at a great rate and price with excellent customer service thanks to Aaron Kniffin a great guy that my kids liked and that means a lot. will definitely buy from him again and I suggest you do the same.
Camaro luver
4 de jul. de 2015
I have a maintenance plan on my 2014 Camaro. I thought it was nice that the dealership called to let me know it was time for an oil change. I brought it in on Saturday afternoon and they got it done really quickly. They even washed it! The service guy was really helpful too!
Mike
3 de jul. de 2015
I came in with the intent to shop around for my daughter for her 1st car. Kyle was my sales person and was great. He was professional and very knowledgeable, and a shopping around turned into a purchase after he offered me a deal on a beautiful Toyota Camry that I could not refuse. Go see Kyle at Rick Hendrick Chevrolet in Buford.
Anderson
3 de jul. de 2015
These guys are amazing I came in not really expecting to get approved but David made it happen thanks again if you need a car go see those guys.
Ernest short
2 de jul. de 2015
Bought a new 2015 camaro from the guys in buford and I must say I was treated with respect and the people there are great at what they do.. Mr kniffin (hope I spelled that right) was a awesome help before during and even after the sell.. I couldn't be more happy thanx guys
Jduck
30 de jun. de 2015
I had been looking on a great price for a C7 for quite a while and finally came across one online. I worked the whole deal over the phone with my salesmen (Kyle Lovett) and it was easy and to the point. I loved the customer service over the phone and when I arrived at the dealership a couple of days later to pick up my Corvette the customer service was even better. Thanks to Kyle and anybody else at Rick Hendrick Chevrolet in Buford.
Vicki
26 de jun. de 2015
Thanks to everyone at Rick Hendrick especially David in sales and Max in finance you guys went above and beyond the call of duty to get me approved it want be forgotten
Harris
25 de jun. de 2015
Spelling excellence = Erroll Ishmael !He made my car buying experience greaaaaaaaaaaaat .Erroll was very knowledgeable, professional, passionate, patient and extremely understanding .Thanks your the best .
Simeon Shepherd
25 de jun. de 2015
Overall experience was great. I was able to get into the vehicle I wanted. Sales associate Eric was outstanding!
Aaliyah
24 de jun. de 2015
Lexi is awesome and outstanding. It was a pleasure working with her. I went in for information and I will be coming back in very soon to see Lexi. I cannot wait to get my new Chevy Cruze!!!
Travicus
23 de jun. de 2015
I had very bad luck trying to get in a car with a bankruptcy on my credit. Eric G. help me get a great deal on a Chevy Cruze. I would recommend him to anyone with challenged credit!
Rice
23 de jun. de 2015
Our sales person Brandon Cox was very informative and was real helpful in getting the best deal on our new silverado truck. We came in to just look around without our trade-in and walked out with a new truck plus they let us bring our trade-in the next day.
WayneJ54
23 de jun. de 2015
I came in looking to try and get out of my car, Colton was very friendly and knowledgeable and helped me find the perfect car. Now I'm driving a new Malibu. I'd recommend rick Hendricks to all my friends and family.
Don
23 de jun. de 2015
We went in to look at trucks. Cindy Chambers was out sales rep and she was very knowledgeable and such a sweet lady. We will be recommending her and sending her referrals. We love our new truck! Thanks Cindy and thank you Rick Hendricks Chevrolet !!
paul Alves
23 de jun. de 2015
I came in to trade my suv for a 2015 sliverado and fady abdalrazaq was great time his time gave me great info on the truck that I didn't know already I've bought 3 cars from rick Hendrick Chevy in Buford and I wil def come back and do business again thanks
D
22 de jun. de 2015
I went to Rick Hendrick to see how much they would purchase my car for. Not only did they pay it off... I also got into a new 2015 Malibu! Cindy Chanbers took good care of me. She really listened to what I wanted and was able to work it out to be affordable and make sense to me!
Tammy
22 de jun. de 2015
Just purchased my new vehicle from Cindy Chambers at Rick Hendrick in Buford .. I highly recommend her. She's professional and takes the stress out of buying a car.
Vette Guy
22 de jun. de 2015
I went to Rick Hendrick looking for a Camaro and ended up seeing a Corvette I liked. It was at another dealership and Cindy Chambers took me to the sister store to test drive it. I have to say most dealerships would just have told me to go to the other dealership, but she drove me there and got the keys and we went for a test drive. I felt that she went above and beyond to help me. If your looking for a new vehicle, Please come see Cindy.
keith Zachery
22 de jun. de 2015
Cindy chamber was very professional if she had a great attitude pleasure doing business with her
Dorkist Williams
22 de jun. de 2015
Cindy chamber she has great customer service and the service a long from the staff was great. I looking to get a van thus may be the spot
Satisfied Customer
22 de jun. de 2015
Recently, I visited Hendricks in Buford and had a wonderful experience with their sales person, Cindy Seastrom. She was awesome to work with and was very knowledgeable. She listened to my needs and picked the perfect truck for our family. I would buy from her again anytime. This was the easiest purchase ever made. Thank you Cindy!
Tami B
22 de jun. de 2015
Cindy Chambers was great help when I was looking for my 2015 SS Camaro. Go see her if you're looking for a vehicle.
Mark W
22 de jun. de 2015
Matt West made buying a new car easy. He was able to help us choose the correct car for our needs. Matt was straight forward and easy to deal with.
Happy customer
22 de jun. de 2015
Just bought a new Malibu from Matt West he was straight forward and upfront with us. I will only us Matt from now on.
Mr. Scott
22 de jun. de 2015
I was offered a chance to upgrade my current vehicle, in doing so i was able to lower my intrest rate and my payment. If you want great customer service and someone willing to help you call Calandra Lewis she is the best.
Kjones1076
22 de jun. de 2015
I came in really not expecting to buy that day but my salesperson David Cauthen was so helpful and really showed me the benefits I left in my new malibu
Logan
22 de jun. de 2015
Bought my second car from Matt West and he is still the best. I will use only buy from Matt.
Dwayne
22 de jun. de 2015
Colton and the rest of the staff were great. They were able to get me out of my '07 Kia and into a new Malibu. I will recommend them to all my friends and family.
Linda Morgan
22 de jun. de 2015
My experience buying a vehicle with Mike Anderson was awesome, I would highly recommend anyone to ask for Mike at Rick Henderick Chervolet in Buford.
Gracie Lilly
19 de jun. de 2015
My husband and I had the most influential car experience with Mr David Cauthen. He was courteous reassuring and definitely a real southern gentleman. His expertise in customer relations overly exceeded his personal charm. I was more than please with the best end result of driving away in our 2015 Z71 Truck. David we appreciated everything that you've done for us and look forward to seeing you in the near future. What may have been a big obticle to us was so small to David that he made what seemed impossible POSSIBLE. Our sale mans was very professional , kind, thoughtful. He assisted us with everything and made the process easy. This was one of the first southern gentleman experience I've ever had in the south, especially after dealing with Northern salesmen. an experience both my husband and I would do again. Once again thanks David. I highly recommend Rick Hendricks
Jdoe
18 de jun. de 2015
Recently purchased a new to me 2013 Equinox, and had the pleasure of working with Sandy Fordham.I usually don't have a great opinion of auto dealerships, however Sandy has changed me about Hendricks' anyway. Working with Sandy with his exceptional knowledge, experience and courtesy we were able to complete all the required steps/paperwork to out the door in a single day. Fantastic job Sandy.
Retired Old Man
18 de jun. de 2015
Recently purchased a new to me 2013 Equinox, and had the pleasure of working with Sandy Fordham. I usually don't have a great opinion of auto dealerships, however Sandy has changed me about Hendricks' anyway. Working with Sandy with his exceptional knowledge, experience and courtesy we were able to complete all the required steps/paperwork to out the door in a single day. Fantastic job Sandy.
Ashley J
17 de jun. de 2015
I had a great experience, the sales men that assisted me went above and beyond to ensure I left with what I wanted, They texted me, emailed me as additional means of communication. I've already to my coworkers so they can come, Sandy Fordham, Erin Goodine and Vinel Brown(he's the reason I came 45 mins from my home to purchase a car from you all), Gave me a great and memorable 1st car buying experience
Avi
16 de jun. de 2015
Nice experience Unrelated to cars, I went to a meeting with one of the managers, and ended up with a new Silverado How could that happened? 1. I needed a new truck; 2. Mike Anderson was polite and assertive, and most importantly, not pushy. He also listen to my needs/wants and was able to come up with a solution lol a new truck. I will buy there again
josh
16 de jun. de 2015
I was a first time buyer went in not sure about the process but my salesperson David was patient and very helpful and I had a wonderful experience ,I am a Rick Hendrick customer for life thanks to the whole staff.
mrazo71780
15 de jun. de 2015
Calvin gave me the best customer service I have ever experience in a car dealership. I will call him the next time I need a car.
Chuckie2
13 de jun. de 2015
I am a loyal Chevrolet driver and have had my 02 Silverado for 13 years. I worked with Colton Behrle and he was great. He was very personable and knowledgable and was able to get me into a new Silverado. I am not too tech savvy so Colton was able to set my vehicle up with Bluetooth connections and explained all of the other great specs on this truck. I love my truck and I would refer Colton as well as the dealership to anyone.
Rick Newton
13 de jun. de 2015
We purchased a new Suburban from Sandy Fordham. Our experience was fantastic. Found the vehicle on the internet while on vacation last week. Made call to the dealership and came to terms on price a few days later while still on vacation. Had to go out of the country on business the next week. Kept in touch with Sandy via email and he personally delivered the vehicle several days later. Less than 10 days from start to finish from an out of town and on the road transaction. Customer service was exceptional. Sandy was on his game here. Even spent 20 minutes with my wife going over all of the key features of the car in our driveway. Would recommend Sandy and the Hendrick Buford team to anyone looking for a seamless Suburban deal.
Falon
9 de jun. de 2015
Horrible experience. Left the dealership, signed all the papers, thinking we owned the truck. 45 days later recvd a call from the finance person stating to bring back the truck we cant get it approved. They were RUDE and we're not willing to work with us. We will never go there again!
Nikki24
8 de jun. de 2015
My visit at Rick Henderick Chevrolet of Buford was a great experience. My Sales Consultant was Fady Abdalrazaq and he was great! He made sure the process wasn't long and was very honest with me. Overall, Fady answered all of my questions efficiently making sure I was happy and satisfied. I left with a brand new 2015 Malibu LT and I love it.
Cheryl
8 de jun. de 2015
Went in on a weekend. Rick Hendrick's was the first dealership that had an in stock truck that I was looking for. The sales staff was very helpful and answered all our questions. We were a little taken back that on the Colorado that we were purchasing, we weren't able to use our buying club discount nor the radio advertisement discounts on our purchase. However the overall experience was very good. Alex Fischbach was a delight to work with.
Shelia
8 de jun. de 2015
Had a Fantasic experience with Kyle (salesman) at Rick Hendrick Chevrolet in Buford Ga. It was time for an upgrade and Kyle helped me through the whole process and now I am in love with my brand new Chevy Trax!!!!
Truck Guy
8 de jun. de 2015
My experience Rick Hendrick Chevrolet in Buford was quick and easy. Kyle Lovett was my sales person and understood exactly what I wanted and delivered it to me in no time. Worked out a fair deal and was through finance quick as well. Love my truck, thanks Kyle!!!
Eric cordova
7 de jun. de 2015
Bought a new 2015 Chevy cruze with the help of Mike Anderson. He really helped a lot in showing excellent customer service. Would recommend Mike if buying a car. He knows them inside and out and helped us with every little detail.
Mr. Adam
3 de jun. de 2015
Thanks Calandra for listening. You and the other sales staff at Hendrick are awesome!
TERELL
3 de jun. de 2015
My sister bought a car and recommended that I go to Rick Hendrick Chevrolet in Buford. I bought a Malibu here- great dealership! Tell Eric I referred you! Terell
Jackson
3 de jun. de 2015
My sales lady was the best she got me just what i wanted and listen to my needs and wants Thanks Calandra.
kathlen
2 de jun. de 2015
We had a bad experience at another dealer so we were a little skeptical but our salesman David was attentive and listened to what I wanted and got me into a new cruze and lowered my payment . Thanks so much to the whole staff we will only buy from Rick Hendrick Chevrolet in the future .
kisha
1 de jun. de 2015
I love my new cruze. Kyle Lovett was my salesmen. If you need a car go see Kyle at Rick Hendrick Chevrolet in Buford Ga.
Hot Rod
1 de jun. de 2015
I really wanted a SS Camaro and Kyle Lovett worked with me and got it done. I appreciate everything Kyle did and all of the Finance Managers that worked with me as well.
Record123
30 de may. de 2015
I had a very good experience with the sales man, Kelvin. Well knowledgeable about cars. He walked me through everything and I made the right decision.
jdarlingatkti
29 de may. de 2015
Did a great job really professional they got me in two new Chevrolet Malibu's
RogerC
29 de may. de 2015
I had to make a trip to Florida and when I got back realized that I was close to being over due for service. I called to see if they could fit me in and I got an appointment right away. Pulled in they greeted me got the information off the truck and I waited for the service to be completed. I didn't pay attention to the time but I know it was not long at all and I was on my way. Very nice staff great people to deal with.
lissette Landestoy
29 de may. de 2015
Had the best car buying experience. Kyle and the team at Rick Hendricks made this the easiest and less stressful car buying experience. And we have bought over 10 cars in the past. Will definitely be a returning customer.
John S
26 de may. de 2015
Bought a camaro for my wife came in found the right one and had a deal done In 15 minutes so easy it was unbelievable ask for David you want go wrong
seth E
26 de may. de 2015
Me and my mom came to this dealership to find me a truck , our salesman david was very helpful and made the process so easy we are a customer for life.
S. Phillippe
24 de may. de 2015
This was the best car buying experience ever. Calandra was the best sales person I have ever met. Thanks Rick Hendrick Chevrolet.
collen
24 de may. de 2015
I came in looking for a new vehicle and my salesman david was so pleasant and helpful , with no high pressure sales tactics we found the right car and i could not be happier
CD
23 de may. de 2015
Eric was helpful on his part of the process. I felt a tad "jerked around" by some of the managers. Miscommunication and some running around in circles at times was frustrating. When I passed on a vehicle, they still tried to get me into it a few different times. Eventually, I was able to purchase the car I wanted originally (after being told it was not available and then being told it was in service). All in all I am finally happy with the decision to come here.
JessieB
22 de may. de 2015
great customer service, colton and rick hendricks staff are awesome!
Vanessa Mandall
22 de may. de 2015
I love to work with your dealership -- sales, maintenance and collision. You are definitely the total package. My car looks fantastic! Thank you!
Satta Zayzay
22 de may. de 2015
Buying a new car was so easy working with Kelvin Endee. He was awesome!! Excellent customer and extremely professional. This is the best car buying experience I've had. He work so hard to get a deal I could work with. He negotiated really well and was up front and honest about everything.
kenneyb
22 de may. de 2015
Ryan Deacon of Rick Henrick Chevrolet in Buford Ga. was helpful and did his best to satisfy our wishes. We the work he did so much that we're recommending our him to our friends and family. I mean, this guy on his day off was calling to make sure we were well taken care of. Their facilities is state of the art. The mechanics workshop was clean and well equipped, the mechanics themselves are a+1 certified. Their waiting area is spacious and very comfortable. usually when you go to an establishment there's always one person in there complaining about something, but I haven't heard one complaint. Tell you the truth, I don't want to deal with any other dealership. They have me for life.
Levelprop24
21 de may. de 2015
The service at Rick Hendrick Chevrolet in Buford was FANTASIC. Kyle was a great salesmen who answered all of my questions and made me feel really good about my purchase. The process was quick and simple and I was out the door driving my new car in no time. I recommend all to go to Rick Hendrick to buy a car. Thanks to all who helped me with my purchase at Rick Hendrick Chevrolet, especially KYLE!!!
Felton
16 de may. de 2015
Pete is a great salesman, come see him for a good deal!!
KIMBERLY
15 de may. de 2015
I had a great experience this time at Rick Hendrick of Buford. I traded in my '12 Cruze on a brand new one with the features I wanted.
Camaro
13 de may. de 2015
I had a very good experience. I bought the car I wanted and did not feel pressured at all. The atmosphere was relaxed and we were treated with kindness and respect
Mr. Scott
13 de may. de 2015
Calandra Lewis provided me with the best customer service. She was professional and listen to what I had to say. For great customer service ask for Calandra.
Amado017
12 de may. de 2015
Last Saturday, (May 9, 2015) I went to their Buford sales showroom with my wife. Three hours later, we walked out with a brand new 2015 Chevy Equinox after making a great deal with them. Great outfit overall and very courteous and capable people to do business with. Thanks, Mr. Kelvin Endee. You were a true Sales Professional.
dawgs5690
12 de may. de 2015
What a wonderful experience we had, normally car shopping is painful and exhausting but are salesperson david made the whole process very enjoyable would highly reccomend this dealership and salesman
James B.
12 de may. de 2015
Matt West has been there to answer all our questions weeks after we bought. He has even set service appointments for us. Customer service at its best.
Logan
11 de may. de 2015
Came in to look at new Trucks and Matt West was able to make it happen. He listened to my needs and helped me not over buy.
Youngblood
11 de may. de 2015
I bought my 2nd vehicle from Rick Hendrick and Colton, and the experience was great again! He knew what I was looking for and had it ready when I got to the dealership. Would recommend them to anyone in the market.
Mr. Thomas
11 de may. de 2015
My salesman Colton did a great job helping me find the right car. I am a first time buyer, and he was patient and friendly through the entire process. I would definitely recommend him and rick Hendrick Chevrolet
Shalondra
11 de may. de 2015
Came in on a use car but ended up purchasing a brand new Chevrolet Malibu. Thank You to my sales person Calandra Lewis she is awesome. Best experience I ever had at a dealership. Also a Special Thanks to Adam Crane the Finance Director for all you did.
Dakota
9 de may. de 2015
We bought a truck here and would highly recommend this dealership because of the ease of finding the right vehicle and people here.
Willie
7 de may. de 2015
I recently purchased a Silverado at Rick Hendrick Chevrolet in Buford and would highly recommend this dealership. Eric was able to find me the exact truck I wanted at a great deal!
Frozenfrost123
2 de may. de 2015
The sales people really helped us get into the car we wanted! They worked with us and we're able to get us financed and in the car today.
Mr. Brown
2 de may. de 2015
I have purchased several cars from here, my last sales person was no longer here. I was introduced to Ms. Calandra Lewis and she is very good at what she does. I will be back to purchase another vehicle and it will be from her.
April
2 de may. de 2015
Thank You Calandra Lewis for a Great Experience. If you want a sales person that listen to you and is caring please contact Calandra she is the best!!!!!
Roger&Tina
24 de abr. de 2015
We came looking at trucks and got a tahoe everyone treated us great ask for David Cauthen he made the process so easy
Eddie
23 de abr. de 2015
Thanks for all your help Walt. Other dealerships didn't treat me like a person and you did ! Again Thanks ! Oh and you do look like Sinbad ! LOL! Thanks Walt
Tim S
23 de abr. de 2015
I would like to say that David Cauthen is the only reason we bought from your dealership. I helped my son buy his car, co-signed with him. We initially drove up there several weeks ago just to ask questions and David is who I spoke with. He helped my son understand the process by explaining what he should buy first, a car instead of a truck like he wanted. After a pleasant conversation and no pressure from him to make a move that day we left. I called him the following week and asked if we could test drive a few cars to narrow the search and we made an appointment. We met on the agreed date and time and David let us drive the Malibu, that we bought, and showed us the Cruze. My son decided on a Malibu and again without any pressure we parted ways knowing what my son wanted and the search began. I told my son I would prefer to buy from David if he could locate a car to fit the budget. My son worked hard and saved a downpayment and I called David and told him we were ready. He informed me the Malibu we test drove was still available and perhaps management would be willing to move the car. We again met at a agreed date and time and without much back and forth we bought the car. Although after checking the paperwork it was $100 more than the Internet price, it wasn't worth fussing over. I appreciated David's no pressure attitude to this. If I had felt pressured to buy on the previous trips I probably would not have come back. I highly recommend him if you are ever in the market for a car or truck. I've never felt like I could trust a car salesman until I met David. I may be in the market again next year and if so I will be looking for him.
Ashley
23 de abr. de 2015
Me and my dad came in looking for a civic and my salesman David cauthen was awesome we found the right car at my budget thanks so much for everything
"EDDIE"
22 de abr. de 2015
Staff was very friendly and knowledgeable & Walter made my car buying experience very smooth. I will definitely come back here the next time I am in the market for a car. I am a very happy customer! Thanks Walter !
eric cloy
18 de abr. de 2015
My wife and I purchased our 2nd vehicle through Rick Hendricks and both times the experience was better than the 1st. Shout out to Kelvin Endee....pleasure to work with you and making our experience run smoothly as possible.
D. Brown
17 de abr. de 2015
Calandra Lewis is still the best!! Got into a New 2015 Chevrolet Malibu and I love it even though i loved my first vehicle.
Mike R.
15 de abr. de 2015
My sales rep was Walter Sanders. He was very pleasant and very professional . He got me in and out and put me in the exact car I wanted. My experience was excellent and i would refer anyone that is serious about getting a vehicle to go see him. He gets it done & will have you up and riding in no time. You are treated like family there and their professionalism and approach to business !
Howard
15 de abr. de 2015
"A very plesant experience!" The people inside are as fine as the new building is on the outside! After 300.000 miles my old GM truck was past due for replacement. I drove up to the new building and was immediately NOT swarmed by salesmen. Which was somewhat of a shock. I looked at several trucks and went inside to inquire about pricing. I met Alex Fischbach. A relatively new car salesman with a great personality. We talked about what my requirements were and he introduced me to Brian. Brian was helping Alex learn the trade (so to speak, lol). Brian suggested a vehicle that just came in and had not yet hit the lot. I drove it, loved it and after some negotiation bought it. No pressure was ever applied, all info including carfax was presented, the numbers fell where we both were happy with the deal. All in all they delivered the right vehicle for my requirements and at the right price. Thanks guys (and the girl at the desk) for making this a rather pleasant experience! Howard Smith
howards240
14 de abr. de 2015
The people inside are as fine as the new building is on the outside! After 300.000 miles my old GM truck was past due for replacement. I drove up to the new building and was immediately NOT swarmed by salesmen. Which was somewhat of a shock. I looked at several trucks and went inside to inquire about pricing. I met Alex Fischbach. A relatively new car salesman with a great personality. We talked about what my requirements were and he introduced me to Brian. Brian was helping Alex learn the trade (so to speak, lol). Brian suggested a vehicle that just came in and had not yet hit the lot. I drove it, loved it and after some negotiation bought it. No pressure was ever applied, all info including carfax was presented, the numbers fell where we both were happy with the deal. All in all they delivered the right vehicle for my requirements and at the right price. Thanks guys (and the girl at the desk) for making this a rather pleasant experience!Howard Smith
Honda1
11 de abr. de 2015
Calandra Lewis was great help me find the right vehicle for the right price. Thanks Again
Miss Malibu
11 de abr. de 2015
Thanks to Calandra Lewis she was wonderful and very helpful and she listened to my every need.
LMG
6 de abr. de 2015
Rick Hendrick Chevrolet of Buford is an excellent place to purchase a vehicle. My sales manager was Mike Anderson who was wonderful in helping me get the vehicle I had my heart set on, which was a 2015 Traverse. In fact, everyone at this dealership is helpful. I am well pleased with my purchase, especially, with Mike Anderson who went above and beyond the call of duty to help me own my dream vehicle.
Sibley
1 de abr. de 2015
My husband and I was just coming to look at trucks to get an idea on what we may want to purchase later.We were not planning to purchase anything for at least another month. We were greeted by David Cauthern my husband and David looked at a few trucks my husband explained that we were on a budget... David told my husband to come inside and run some numbers... After a few minutes David came back told my husband he qualified to purchase even staying in our budget... It was a very quick approval and process.No one ever tried to push anything on us, my husband purchased a used truck and no one ever tried to talk him out of it, which is very unusual at a car dealership . I would recommend anyone to shop here... Too bad my car will be paid off in 3 years or else I would purchase from them myself..
Kane Southard
30 de mar. de 2015
Rick Hendrick Buford always has the truck I'm looking for, and always give you fair market on your trade in. I have used Eric G & Aaron K as salesmen, they know the cars and answer all questions you have!!
Tim Revis
28 de mar. de 2015
The staff at Hendrick is amazing. They work hard to make you feel like family and make your car buying experience great with a no hassle. Ask for Eric and he will work hard to get you into a car at a great deal!
Carlos Sandiego
27 de mar. de 2015
Have bought a few vehicles throughout my life time from several dealerships, this was by the far the BEST experience I have ever had. All employees were very professional and knowledgeable of all of my questions and concerns. Eric walked me through all the processes and took very good care of my needs. Would advise anyone looking for a vehicle in georgia to take their time to look into purchasing their vehicle from Eric atRick Hendrick Chevrolet in Buford. Excellent Service!!!!!!!
Derek Gould
25 de mar. de 2015
I had a great time short and quick. Kelvin Endee should be the salesman of the year. I purchase a Malibu at Rick Hendricks and everything went so smooth my wife came and got a new car also. Ask for Kelvin Endeej
APedraza
25 de mar. de 2015
Thanks to Rodrick Payton for helping us with our new car! Will defiantly be telling of my our friends and family!
Happy customer from Columbus
25 de mar. de 2015
This was the best car buying experience ever. Calandra Lewis listen to our needs and she guided us threw our wants. I will recommend her to all my family and friends.
K. Perez
25 de mar. de 2015
Went in with intentions of trading a car in on a used vehicle. We were immediately impressed with how friendly everyone was when we went inside. Our salesman David Cauthen was completely honest upfront with us about everything. The finance team was actually able to get us in a brand new vehicle with a much cheaper payment and lower interest rate than they would have been able to with a used car. Never once did we feel pressured to make a purchase like most other car dealerships try and do. The showroom and facilities were one of the nicest I have ever seen. I would definitely recommend anyone looking for a vehicle to give David at Rick Hendrick a call.
Sam
24 de mar. de 2015
We had an awesome experience at this dealership our salesman David was patient and found us the right car
ericcloy
24 de mar. de 2015
This is the 2nd vehicle purchased through this dealership and by far this salesman Kevin Endee went above and beyond to help get me financed and make my experience a pleasure. I would definitely come back to this dealership and only work with Kevin.
ONE HAPPY FAMILY
23 de mar. de 2015
Traded 2cars and bought 2 Matt West was great, he was willing to listen to our needs and wants then help us make an informed choices. THANK YOU MATT
Amanda Gould
23 de mar. de 2015
My husband and I have purchased our last 5 vehicles from Rick Hendrick Buford. The last purchase has been the easiest due to the level of experience of my salesman Kelvin Endes. He was very knowledgeable and helpful!!
LoLo
23 de mar. de 2015
My husband and I had the best car buying experience ever, thank you Matt West. He took his time listened to us and then showed us several different options. We will buy all our future cars from Matt. Car buying the way it should be.
Ayana Jones
21 de mar. de 2015
I went in to the dealer, not expecting to get approved but I did Colton Behrle waited on me and was the most professional and courteous sales person i have ever worked with. If you are ever in the need for a car be sure to ask for Colton.
Logan
21 de mar. de 2015
This was my first time at Rick Hendrick chevy, and are salesman Colton did a great job. He was very knowledgable and friendly. I will definitely be sending my friends to rick hendrick.
Happy Customer
19 de mar. de 2015
Travis Lyons was my salesperson and I must say that he was GREAT. He made us feel comfortable and gave us a great deal. I would recommend him to anyone who wants a pleasant buying experience. He is truly the best salesperson I know. If you're in the market and you visit Rick Hendrick's Buford location ask for Travis Lyons.
John Doe
17 de mar. de 2015
Calandra did a good job at making sure that I was taken care. I appreiciate the way that she took the time to look at various cars for me.
Marqise
14 de mar. de 2015
Colton did a great job helping find a car that fits me.
EVernetjavascript:void(0)
13 de mar. de 2015
Thought we were in an impossible situation until we came in and met Mr. Walter Sanders. He made the car buying experience a breeze. Thanks to him and the amazing staff at Rick Hendrick Chevrolet of Buford!
cindy in flowery branch
13 de mar. de 2015
I am retired and had no idea I could afford a new car but David cauthen, being the awesome , patient salesman ever helped me to see that it was possible. He was so nice and polite and the experience was a very pleasurable one. Thanks David! I will definately refer others to you for a super new car experience.
Robert
12 de mar. de 2015
I had a great Experience with Rick hendrick Chevrolet. My salesman, Colton did a great job, and went over everything in my new truck. I couldn't be happier with the whole buying experience, and I got a great deal on my Silverado.
mayorga
11 de mar. de 2015
Kyle was my salesman and he was great. Gave me options for the vehicle and for finance. It was an enjoyable experience. I will definitely see Kyle when I am ready to buy another car..
Cindy Beine
10 de mar. de 2015
Ask for David he was really easy to deal with and helped me find the right car
nick courie
7 de mar. de 2015
My salesman Colton was very helpful, and answerd every question I had, and sold me a great truck for a great deal.
William Johns
28 de feb. de 2015
My experience with Rick Hendricks was great, I worked Andrew Fagin, he has made purchasing a car less stressful and I will only purchase from this dealership from now on. Thanks William Johns
Stev R
26 de feb. de 2015
a completely first class buying expierience. ask fr David Cauthen
W Harris
26 de feb. de 2015
The service was great. The employees here are very helpful (Walter S. & Todd M.). They took their time to help me and the did the best they can to look for the car that i was looking. Very nice people ! Very patient! It was a great experience !
Gardners
26 de feb. de 2015
Great dealership. Very professional and friendly. Our salesman David Cauthon was exceptionally knowledgeable and we would do business again here.
BRIAN
25 de feb. de 2015
Ask for Eric - had a great buying experience- bought a Silverado LTZ! Johnny was great in Finance.
Proud Malibu Owner
25 de feb. de 2015
No games, no pressure! Thanks Walter S. for all you help !
IMANI
24 de feb. de 2015
I WAS VERY HAPPY WITH ERIC'S CUSTOMER SERVICE. HE WAS KNOWLEDEABLE AND INFORMATIVE. HE WAS ALSO VERY ATTENTIVE.
Matthew pursell
24 de feb. de 2015
Ask for david cauthen he really helped me in my search for a vehicle
Saber36
24 de feb. de 2015
Great (Excellent) follow-up, and attention to detail. Made sure I was looked after. Followed up on a few items to make sure the post sale items were covered, Many thanks
Mrs. Jane
23 de feb. de 2015
My car buying experience with Rick Hendrick Chevrolet was one of the easiest and best I have ever done. I found a Honda that I liked, called in to ask some questions and the salesmen on the phone was extremely helpful. When I arrived for my appointment the person who I spoke with was busy at the moment so they put me with another salesmen by the name of Kyle Lovett. Kyle was great and made the whole experience move fast and before I knew it I was driving my new car and I couldnt have been more happy.
Betsy
23 de feb. de 2015
I had a great experience at Rick Hendrick Chevrolet in Buford. My sales associate, Walter Sanders, was outstanding! He helped me obtain a great vehicle with excellent financing that met my budget. He is very knowledgeable about the vehicles. He also followed up after the purchase to make sure all was going well. The next time you need a vehicle, I highly recommend that you go to see Walter Sanders over at Rick Hendrick Chevrolet!
lorena
22 de feb. de 2015
Our experience was awesome I would recommend this dealer to all my friends , see david cauthen he is a great salesman to work with he got us the truck we wanted at the right price
Kim
22 de feb. de 2015
My mother is nearly 70 years old and is disabled and bought a $37,000 suburban on Thursday night with three people assuring her is was a four wheel drive because that's what she has had for 14 years and wanted another one because we had snow on the way. On Friday when the snow came she could not find the button to turn the four wheel drive on. She had to call her salesman and he said he's look it up and call her back. Two hours later with no call she called back and he said he was still trying to figure it out. My brother went to her house and needless to say the vehicle is not even a four wheel drive like they sold her. We took the vehicle back today and have never seen anybody be treated as ugly as she was treated. Only one of the guys she had worked with could be found and he even took the keys from us and went out to try to prove we were idiots and that is was four wheel drive. He came back and it was not and then he said well you bought it and it's your fault because you didn't try out the four wheel drive in her whole test drive around the block. She said I trusted all of you with what you said. She gave them the car back and he said that she couldn't and that she had perfect credit and he was going to ruin it. He then offered to buy the vehicle back at trade in price which is several thousand dollars less. She had the car for two days. These men completely lied to an ederly diasabled woman and then were 1000% rude when they were caught at it. They should not even be in business. We have called the bank and stopped funds from being transferred to them. They have the vehicle in their parking lot and they have the keys. He told us if we left it he would have it towed and that the bank had already transferred funds to them and we owned it. Found out when we called the bank that was just another one of their lies. They did not even have the information in the system yet. One lie after another after another and then threats of ruining her perfect credit on top of that. This guy did not even try a resolution to the issue. He just said it was her problem. I will be contacting Chevrolet's main office, The Better Business Bureau, and they will get a Yelp review and whatever else I can find. There is not excuse to treat elderly people this way and to lie and trick them. No Excuse at all.
ana
19 de feb. de 2015
execellent service we are coming back to buy my husbands truck.
kenney GA.
12 de feb. de 2015
I brought in my Chevy Traverse for an oil change and tire rotation, also the seat belt guide next to the headrest on the center row seats was coming off and the representative took care of that right in front of me then sent the car off for service. The wait was a bit longer than normal but there were a lot more customers there that Saturday so it was understandable. I come from Smyrna to Buford because the service at Rick Henrick Chevrolet dealership is the best I've ever encountered and their representatives and technicians are top notch.
Aneshia
4 de feb. de 2015
My experience at Rick Hendricks Chevrolet was the best I have ever encountered. Terrell Lee was a very outgoing and friendly salesperson. He made sure I was happy every step of the way and I appreciate the honestly and integrity that he provided to me. Terrell Lee was very respectful, knowledgeable, and avoided the high pressure sales techniques most people find offensive. He gave me detailed information on the vehicle in which I was interested in, without playing any of the games in which most customers experience at car dealerships. I will certainly recommend Mr. Terrell Lee to all of my family and friends. Thank you for such excellent customer service.
Tonya Crowe
30 de ene. de 2015
Spoke with Matt West about purchasing a used vehicle. he was very friendly and helpful. We are just waiting a while to decide.
rock man
30 de ene. de 2015
I had the best experience at Rick Hendrick Chevy in Buford GA. I had been shopping for the best deal on a Silverado and not only did I find the best deal but it was met with great customer service. Kyle was my salesmen and he was the best!! Great selection of Silverados and Kyle was very knowledgeable about everyone we looked at.. Love my truck and I will be back in the future..
LakeJoy
30 de ene. de 2015
I came in and was greeted by Matt West. He helped asked me what my needs were and what kinds of car I had in mind. Super friendly, very helpful, and very courteous to this this "old lady". Thank you Matt for making my shopping experience a pleasure.
Johnny A
30 de ene. de 2015
Robert Moehrke was patient and took care of me in a professional manner and was funny and treated me and my family with respect unlike other dealers we visited due to our credit. LOVE my new Cruze!!'
Buyer
30 de ene. de 2015
Thank you - Matt West for your great service helping in buying a car!
SIMS_243
30 de ene. de 2015
I love my new car!!! Thanks Kyle for everything. If anybody needs a car I absolutely recommend Rick Hendrick Chevrolet in Buford GA. Great customer service and great seletion of vehicles..
Team Mom
30 de ene. de 2015
What a great facility in Buford, Georgia. Matt West was the most helpful in helping me. He was easy to talk to, wasn't pushy, and actually listened to what I had to say. He made the entire process pain free. I will definitely recommend him to my friends.
Camper
30 de ene. de 2015
Everyone from sales to finance was very helpful and made great efforts to make the deal work. We would definitely recommend this dealership and especially working with Ryan.
RRosser
26 de ene. de 2015
I was in dire need of a 3rd row SUV and had been shopping for weeks. They were tremendously helpful in getting my payments in my micro budget. I hadn't had to pay for a car in years and was so nervous to have to start all over again. I ended up buying a Durango from Laila and Rod. I didn't even have a ride to the dealership and I'm so thankful that they picked me up from my home, which is an hour away. This was the best experience I'd ever had buying a car. I've already referred my sister to this dealership and she bought a Cruze from them. Thanks so much to Todd and Max for helping my sister buy a car, too.
RRosser
26 de ene. de 2015
I was in dire need of a 3rd row SUV and had been shopping for weeks. They were tremendously helpful in getting my payments in my micro budget. I hadn't had to pay for a car in years and was so nervous to have to start all over again. I ended up buying a Durango from Laila and Rod. I didn't even have a ride to the dealership and I'm so thankful that they picked me up from my home, which is an hour away. This was the best experience I'd ever had buying a car. I've already referred my sister to this dealership and she bought a Cruze from them. Thanks so much to Todd and Max for helping my sister buy a car, too.
SpecialK
25 de ene. de 2015
Mr. Endee is a wonderful salesperson. He greeted me quite quickly. I told him what I was looking for so we test drove the impala. He said he owned one himself so he knew all about it. He didn't keep me in the dealership for hours. I was in/out. I had a great experience. I would recommend him to anybody.
Tanya
25 de ene. de 2015
I went to Rick Hendrix Chevy in Buford to buy a car , Kelvin my salesman was great, he went above and beyond to get me the car I wanted and Corey the finance manager was great too, I have never had such a hassle free buyung process before.Thank you Kelvin I love my new car.
Kayla!
25 de ene. de 2015
Kelvin was great! I'm a 1st time buyer he went over the different options and features with me. As a first time buyer he made me feel really comfortable about my purchase and was very knowledgeable about the Cruze. I love my new car!
Happy Customer
24 de ene. de 2015
Matt West was an awesome salesperson! He made sure I was taken care of in a professional manner and was treated with respect despite my sub-par credit. He got me exactly what I wanted and needed. Hes awesome!
Hyatt
24 de ene. de 2015
I was recommended to Rick Hendrick Chevrolet by a friend and the experience couldn't have been better. Our salesman did a great job and found the right car for me, and didn't waste anytime.
brantleyalexis
24 de ene. de 2015
We had a great experience at rick hendrick, we will definitely recommend them to all our friends and family. Colton did a great job helping us find the right car.
Luis C
23 de ene. de 2015
"Excellent service" Andrew provided me with the most outstanding service i have experienced in a long time. He was friendly, knowledgeable, and willing to work with us on our purchase of my 2014 Silverado z71 LTZ. This is the first vehicle i have acquired from Hendrick Chevrolet - Buford, and i would encourage others to seek their service when considering to purchase a new car. Thank you for your great work!
Mrs.Shiriley
22 de ene. de 2015
My first new car just in time for my birthday. What a wonderful experience. My sales assistant was great. If you want a great experience call Calandra Lewis she is the best.
Cathy
22 de ene. de 2015
We stopped in to see the new facility and get an oil change. Max showed us around and even took us over to see where their new body shop and car wash was going to be. Did ask me once If I may be in the market for a new vehicle but never pressured me. Overall GREAT experience!
Malibu owner
22 de ene. de 2015
Max and the team at Hendrick was great to work with. They even deliverd my new car to my house.
Mark
22 de ene. de 2015
Went to 4 different dealerships and finally found the right one. Great service and good deals! Thank you Rodrick Payton. We will be coming back for our 3rd vehicle.
Cella Warren
22 de ene. de 2015
Thank you Rodrick you did a wonderful job! Me and my family love our chevy!
Robert Weekley
21 de ene. de 2015
Quinton Neilly was the salesman. He had excellsent personal skills and work hard to get the deal I was looking for.
brittany2015
16 de ene. de 2015
Ryan deaton is a fantastic salesman he answered all of my questions with a smile on his face the whole time he showed me a car and told me most every detail of the car thank you so much for treating us likke friends and not a potential pay check
tcwigg
15 de ene. de 2015
Ryan was extremely knowledgeable and helpful. We would definitely recommend your dealership to friends and family. Still looking for our perfect vehicle. Thanks for the assistance.
Silverado owner
14 de ene. de 2015
I have wanted a new Silverado for a long time so what I wanted was easy. Kyle Lovett was my sales person and I could not have ask for better customer service. Thanks to everybody who helped with my purchase.
carter2fly
14 de ene. de 2015
Had a great experience at Rick Hendrick Chevrolet in Buford. Thanks to Kyle my salesman for my malibu, I love it.
THayes
13 de ene. de 2015
From my walk into the dealership until leaving off the lot... Rick Hendricks Chevy of Buford rocked!!! Didn't have any particular ride in mind and thought my past credit history would affect me from riding off the lot in anything, but fortunately my sales guy Walter was able to turn all of that around!! The staff as well as my sales guy was very friendly, outgoing and customer service oriented!!
BRADCP
11 de ene. de 2015
Had a great experience at Rick Hendrick Chevrolet in Buford when I bought my 2015 Chevy Silverado. I went to buy a preowned F-150 I saw online, but ended up buying a Silverado after my sales lady Laila Turner explained the wonderful benefits of not only buying new, but buying a Silverado. My wife will definitely be buying from Laila in the next few months -- and will be buying an Equinox instead of a Ford Edge. Thanks to the whole team.
BRADCP1
11 de ene. de 2015
Had a great experience at Rick Hendrick Chevrolet in Buford when I bought my 2015 Chevy Silverado. I went to buy a preowned F-150 I saw online, but ended up buying a Silverado after my sales lady Laila Turner explained the wonderful benefits of not only buying new, but buying a Silverado. My wife will definitely be buying from Laila in the next few months -- and will be buying an Equinox instead of a Ford Edge. Thanks to the whole team.
Ben
10 de ene. de 2015
This dealership was recommended to us by a few co workers, but ever since we walked in the door the day we purchased the truck, things have been a nightmare since. It took 9 hours to purchase the vehicle due to multiple times we were left to wait hours in between steps. They took months to finalize the title of the new truck and pay the bank for our old car we were trading in, making the loan process delayed with the bank. They posted our old car on their online system to sell before they even paid the bank for it and owned it themselves. We made the mistake of getting the maintenance warranty with them, and every time we go in for a simple oil change, we end up waiting hours. The most recent trip was for an oil change and to get the ignition checked out due to the recent recall on 2011-2012 Silverado's, our's is a 2011. They refused to even check it out, even though we've had two instances in which the ignition switch has locked up. We were told they could not look at it unless we paid $100, and the guy AND supervisor just told us to shake it around a little while longer and it will eventually unlock? VERY poor customer service, this dealership has made us lose all hope in Chevrelot.
JQ
9 de ene. de 2015
ERIC AND COREY ARE AWESOME! THEY HELPED FIND ME THE CAMARO I WANTED WITHIN THE BUDGET RANGE I REQUESTED!! I WOULD HIGHLY RECOMMEND THEM.
Alton5
9 de ene. de 2015
Ryan was looking out for me, it put himself in my shoes and understood what I needed to have happen! Thank you sir. Please go see Ryan!
Alton g.
8 de ene. de 2015
I'll tell you what, Ryan D. Is awesome! He made me feel comfortable speaking and being completely honest! I didn't find what I wanted, but I however did find out that not all sales men are money suckers! Ryan wanted what was best for me and my situation! If you plan on going buying a car anytime soon please go see Ryan D. He'll make sure you're well taken care of!! Thank Ryan!
BEN
7 de ene. de 2015
GREAT DEALERSHIP. I WAS IN AND OUT QUICKLY- ASK FOR ERIC- TODD WAS VERY HELPFUL IN FINANCE.
FRANK
6 de ene. de 2015
HASSLE FREE! FOUND THE RIGHT VEHICLE QUICKLY- GOT US THE BEST RATE AND A GREAT DEAL! I WOULD RECOMMEND THIS DEALERSHIP. ERIC AND TODD WERE VERY HELPFUL AND GOT EVERYTHING DONE IN A TIMELY MANNER FOR US.
Cinnita Stringer
5 de ene. de 2015
My salesman was Walter Sanders...best person to help me hands down. He made my first buying experience very pleasant. If your in the market check out Rick Hendricks in Buford and ask for Walter!
Grace
4 de ene. de 2015
Robert M was a wonderful young man and sales person. I had an excellent experience here at Rick Hendrick Chevrolet of Buford. The staff was very very friendly and I love my new Camaro! :-)
D. Reid
2 de ene. de 2015
My experience here was especially attributed to Mr. Renaldo Robinson. He made sure to educate me on the process and remained patient through my aggrevation of closing the deal I wanted. Mr. Robinson and all staff I interacted with were very accomadating. I certainly recommend this dealership, and I will return with my trade. Skip the hassle and go to Rick Hendrick Chevrolet. GREAT EXPERIENCE!
joe
2 de ene. de 2015
Taneika I think was how to spell her name was was awesome. Very friendly and professional. Was a pleasure to work with. I will definitely come back to work with her. Continue to have a high standard of customer service as she did at this dealership.
Jturk
2 de ene. de 2015
Worst experience ever! I called for a Tahoe that they had on their website. Called and spoke to Tanieka Griffin and she said that,"yes we have that truck here. Would you like to look at it?" I said yes, what time do you close? She said till 10:30 pm. I told her I was on my way. Once I arrived, after a 1 hour ride, to find out that they didn't have that vehicle onsite. Brandon (manager) told me since they have told me wrong, that he would ship it down from the other branch. I got a call from the sales (Walter Sanders) saying they wanted a deposit for them to ship it down! I told them ok! He said let me get the paperwork together for that and he would call me back. When he called me back, he said that they would have to do all paperwork before they would get the vehicle to Buford. So once again they didn't hold their end of the deal. Talked to a maganer(Joe) and he said that he felt they did everything they could do to earn my business. What happen to a mans word! Want a good deal on a vehicle with a mans word, take a drive to John Megel in Dawsonville!
ROB
1 de ene. de 2015
I HAD A GREAT EXPERIENCE- ERIC HELPED ME FIND A GREAT CAR WITHIN A PAYMENT RANGE THAT MEETS MY BUDGET. WASN'T STRESSFUL AND THEY GOT ME IN AND OUT QUICKLY!
JAMES
27 de dic. de 2014
OUTSTANDING WORK! GOT ME THE TRUCK I WANTED AT THE PRICE I NEEDED!! ERIC AND TODD WERE A GREAT HELP- WOULD RECOMMEND!
Michael Russell
26 de dic. de 2014
Had a great buying experience with Matt West. The experience only started with the sale, he followed up with me to make sure everything was ok with my car after the purchase. He walked me through the new technology over the phone because I had forgotten how to use many of them since the day of delivery.
Jason Grant
26 de dic. de 2014
Bought a new Camaro from Rick Hendricks Chevy an had all my expectations surpassed. I have been buying new cars for over thirty years and this was by far my best experience. Matt West was extremely Knowledgeable about the camaro and able to help me select the car I wanted.
LoColl
25 de dic. de 2014
I'd heard about Rick Hendricks on the radio and decided to call and see for myself. We'd been in the market for a couple of months now, actually looking for a pickup truck for our firm $300 monthly budget. She explained what no other dealership had explained to us thus far and for that I knew she was who I wanted to do business with. This whole process took less than 90 minutes and we were in and out in our very nice Equinox. I would recommend this dealership to anyone looking for a great dealership.
JAIME
24 de dic. de 2014
JUST BOUGHT A RALLY TRUCK FROM RICK HENDRICK CHEVROLET OF BUFORD! WOULD HIGHLY RECOMMEND - ERIC AND TODD WERE A GREAT HELP IN FINDING THE RIGHT VEHICLE.
Derick J.
23 de dic. de 2014
Every employee I came into contact with was helpful, courteous and knowledgeable. I was recommended here by a coworker that worked with Walter Sanders and he was Great !! He went above and beyond what they had to do for me and I appreciated it so much. Definitely would recommend anyone in the area to go to them and see BIG WALT!
Tully9876
23 de dic. de 2014
I enjoyed my purchasing experience at Rick Hendrick Chevrolet with Mike Anderson. He was an exceptional sales person to work with!
New Car Buyer
21 de dic. de 2014
I was very happy with my new car purchase at Rick Hendrick Chevrolet of Buford. I worked with an excellent salesman, Mike Anderson, who helped me get in my new car!
RSV
20 de dic. de 2014
Mr. Quinton A. Neilly is a great sales person and I was very satisfied with his service! He knows his vehicles and I will be back! Great place to purchase a vehicle!
JosephBaptiste
20 de dic. de 2014
This is my second vehicle that I purchased from Laila this year. She's professional, stays in contact and keeps her promises. My wife loves her new Malibu. We already sent friends to her and will continue to tell everyone we know how wonderful Laila is.
Erion Lindsey
20 de dic. de 2014
By far the best experience ever thanks to Rod Payton makes buying a car easy and fun!
Petey
20 de dic. de 2014
Robert Moehrke is a wonderful sales person. He is patient and will take his time to make sure you get the perfect vehicle! I love my Camaro!!!!
Robby M
20 de dic. de 2014
Pete Kusminsky is an AWESOME sales pro!!! he understands how to give me the best price and he was not pushy at all!!!! Ask for pete!
L. Ouedraogo
19 de dic. de 2014
I went to Rick Hendrick's to look and really did not have a particular car in mind. The sales reps. helping me knew the perfect fit for me. I love my new car. I had doubts about even getting financed, but it happened! I am hoping to pay extra each payment to lower the interest rate, but hey, I have a not so good score.
Georgia Boy
18 de dic. de 2014
Walter really help me to get what I wanted and cares about the customers that are coming in to purchase a vehicle he finds out what you're looking for and tries his very best to get you in the vehicle that you want and make sure you're very satisfied with it all around great guy good look for Rick Hendrick Chevrolet don't think anyone else in there could have got the job done thanks Walt
Dan G
17 de dic. de 2014
Hello I'd like to share my experience with you as far as purchasing my very own first American made truck. For years I always believed that nothing or no one could beat a foreign made vehicle.You see it wasn't hard for me to come to that conclusion because I brought several in the past. Recently ,I was scanning the internet in search of a second truck.I was skeptical at first,simply because of past experiences..Needless to say,I called and gave it a shot.I spoke with Rick Hendrick's specialist and she made mention of all the services they offered and what the facility could do.Plans were made too meet,although I wasn't to keen on the idea after finding out where their location was.Buford is no walk in the park from Douglasville.Upon our arrival,I was blown away with your state-of-art showroom and appearance of the place. We were greeted nicely and felt welcomed .Afterwards, we meet a finance and sales rep who assured us that all of our needs would be meet. Our needs were meet when we were able to drive home in a new 2014 Silverado truck.Who ever said the Lord doesn't work in mysterious ways with Rick Hendrick's Chevrolet and ask for Calandra Lewis.
Randy V.
16 de dic. de 2014
Just browsing different dealerships looking for a family vehicle with three rows, I have found my goto dealership, my end of the line, to buyers paradise! No really, the Sales guy Quinton A. Neilly was on point and knew the vehicle inside out! That's a must for me! If I know more about the car than the guy or gal that's trying to sell it, that's definitely a problem! But the no pressure, you'll come out on top either way feeling they give you, was just my speed! The dealership staff greeted you and offered you water or coffee, "yes coffee, three creams and no sugar, please!" The inventory is Ridamndiculous, they have vehicles, whatever you want, stashed and waiting all over the world it seems! Whatever I was asking about they would find it like I was on a treasure hunt! Since I am a very particular and stick to the plan guy, keep all options open, I figured the least I could do is write a review! The Sales guy Mr. Neilly was very professional! The facility was customer friendly! And the vehicles were abundant! Great place to visit if you're in the market for a new vehicle and that's real talk! I didn't buy one but when I do it'll be from here!
Randy Sudot
15 de dic. de 2014
Just browsing different dealerships looking for a family vehicle with three rows, I have found my goto dealership, my end of the line, to buyers paradise! No really the Sales guy Quinton A. Neely was on point and knew the vehicle inside out! That's a must for me! If I know more about the car than the guy or gal that's trying to sell it, that's definitely a problem! But the no pressure, you'll come out on top either way feeling they give you was just my speed! The dealership staff greeted you and offered you water or coffee, "yes coffee, three creams and no sugar, please!" The inventory is Ridamndiculous, they have vehicles, whatever you want stashed and waiting all over the world it seems! Whatever I was asking about they would find it like I was on a treasure hunt! Since I am a very particular and stick to the plan guy, keep all options open, I figured the least I could do is write a review! The Sales guy was very professional! The facility was customer friendly! And the vehicles were abundant! Great place to visit if you're in the market for a new vehicle and that's real talk! I didn't buy one but when I do it'll be from here!
Artemio Cantu
10 de dic. de 2014
Was unbelievable. I came in to buy an older used car, and i bought an almost brand new 2013 camaro SS! Come in and see Calvin for any help or assistance in getting a new vehicle! Todd was also very nice, they treated us like family. It feels very comfortable, like you were with people you were familiar with every step of the way!
KRISTEN
9 de dic. de 2014
WE BOUGHT A SPARK AND HAD A GREAT EXPERIENCE. WOULD RECOMMEND ERIC AND JOHNNY!
G. Johnson
5 de dic. de 2014
Max made this the best car buying experience I have every had. He explained everything and he made me feel like I was a queen. When you have credit and financial challenges the last thing you want to do is go into a dealership and feel like you are less of a person. Max truly made my day along with Cory the finance manager. They were both very helpful and great to work with. I love Rick Hendricks Chevrolet!
John Fontana
4 de dic. de 2014
I purchased a 2015 Colorado. All of the staff was very courteous and professional. They took their time and answered all of my questions and were exceptionally accommodating. This is a top notch dealership. Thank you.
Mike
4 de dic. de 2014
I purchased a Silverado at Rick Hendrick Chevrolet of Buford- and would recommend to anyone in the market for a vehicle! Eric and Mike took great care of us!
Matt
4 de dic. de 2014
Quinton A.Neilly was great! He listened to our needs and provided us with every option. Rick Henrick's new buliding is amazing as well!
dmanhall
4 de dic. de 2014
I absolutely love my new Camaro!!! I knew exactly what I wanted and my salesmen Kyle knew exactly what to do when I got there and made the whole experience nice and easy.. Before I knew it, I was driving off in my brand new car. Thanks Kyle and everyone else from Rick Hendrick that helped me get my awesome Camaro!!!!
Vhester365
4 de dic. de 2014
I absolutely love my new Camaro!!! I knew exactly what I wanted and my salesmen Kyle knew exactly what to do when I got there and made the whole experience nice and easy.. Before I knew it, I was driving off in my brand new car. Thanks Kyle and everyone else from Rick Hendrick that helped me get my awesome Camaro!!!!
BrittanyB
3 de dic. de 2014
I recently purchased a 2012 Buick Verano with the help of two wonderful salesmen, Stephen (Tex) and Andrew Fagin. They made my car buying experience simple and easy. I could not have asked for better people to help me during my first car buying experience!
Truck Guy
3 de dic. de 2014
I came in 2 months ago to upgrade my current truck but decided it was not a good time. Decided to come back to see what type of deals they had going. Called my Sales Associate Calandra Lewis to schedule a appointment. If you want a great sales associate that will take her time and listen to the customer call her she will get you what you need and want.
LaTonya Earl
2 de dic. de 2014
Richard worked very hard to get me in the car I was most comfortable with! I came with no expectations but immediately felt very secure in the possibilities of purchasing a new car. Thank you!LaTonya E.
sugar_bear
2 de dic. de 2014
Go see Ryan Deaton. He was extremely friendly and very eager to help. Not only was he awesome but everyone at the dealership was a big help. And I loved the free coffee. :)
billie.hance
30 de nov. de 2014
Hendrick Chevy of Buford was the first to follow up with me about a trade-in and new purchase of 3 dealers. Their customer support team set up the first meeting for an appraisal of my trade-in which provided no wait time for me.In the past, dealers have held my keys ransom for hours on end. Frank Brothers had my key to my car no more than 15 minutes! I appreciate the respect of my time and property.Colton Behrle did not take me through the lot looking and browsing. He listened to my needs and brought the exact car I described to the doorstep for my inspection and test drive.Frank Brothers worked with me on the deal in a respectful, how can I help you get this car today manner. They were more than fair with the trade-in of my car!The staff were incredibly personable. You could tell they were a team. They made the entire experience fun. My friends say, how can you have fun buying a car, and I say, go to Rick Hendrix Chevy of Buford and you will see. They create excitement and do everything possible to make your new car dream come true.Brandon Mouzakis, who call smiley, finished all the financing with a smile, cheer, chocolate, and fun closing announcement over the loud speaker.This is a team you will be very satisfied with...efficient, lively, team-oriented, and customer focused!Thanks!
4376yanis
30 de nov. de 2014
I love this dealership!!! This is the second car I have bought from this dealership and the experience was even better!!!! Go see Kyle for a car, he is the best!!
dfowler31
30 de nov. de 2014
My name is Damon Fowler. I just wanted to let yall know that yall have a great group of people work Rick Hendrick Chevrolet in Burford Ga. It was a long drive for me driving from Marietta to Burford.Ryan & Brandon ???? ?? made my visit fun and painless. I've already told some of my friends about my visit so they might also come by looking for a new car. I'll be back next year to by myself another new car.??
Satisfied Customer
29 de nov. de 2014
Mike Anderson made the car buying experience very pleasant! I would recommend asking for Mike Anderson...you can tell he has a lot of experience selling cars.
Ericka Holston, New Car Owner
29 de nov. de 2014
I had previously purchased a car from Rick Hendrick of Buford, so when I had my car accident and needed to purchase another vehicle, there was no doubt in my mind that I was going back. My salesman, Walter Sanders III, was excellent. He walked me through the process and answered all my questions. Everyone was wonderful from the time I walked in to the time I left. I would recommend them to anyone looking to purchase a vehicle.
TullyS
29 de nov. de 2014
I had an awesome sales person, Mike Anderson! Plus an awesome car experience! Mike took his time with us and I appreciated that! Make sure to ask for Mike Anderson!
Allison B
28 de nov. de 2014
Robert Moehrke helped me out every way possible, great customer service skills, and very knowledge on all different types of cars. I ended up buying a brand new 2014 car the same day. I highly recommend purchasing any car through Rick Hendrick Chevy. Overall, I am 100% satisfied.
Malibu Driver !
27 de nov. de 2014
Walter Sanders is the best ! Kept me involved in the car buying process every step of the way...
Bobby
26 de nov. de 2014
Hello Everyone, I would like to share my overall experiences at Rick Hendrick Chevrolet of Buford Ga. As we all know PRICE sell CARS but for me its BOTH PRICE and CUSTOMER SERVICE. This recent purchase was my second automobile from Rick Hendrick's Chevrolet of Buford Ga. Both experience were excellent from starting with my sales associate Mr. Walter Sanders. From the very beginning Mr. Sanders was attentive to everything I was interested in my vehicle selection. From test drive to financing my experience was positive. Mr Sanders contacted me days after the sale to ensure that I was pleased with my vehicle and to express to me to contact him if I had any issues. My overall experiences with my sales associate was excellent and I would recommend anyone to purchase a vehicle Rick Hendrick Chevrolet of Buford Ga and ask for Mr. Walter Sanders. He will take great care of you from the beginning to the end of the safe and days after. Best regards,
SM of Sugar Hill
26 de nov. de 2014
I had such a wonderful experience with Walter Sanders . Walter called me to come into the dealership because the dealership was interested in purchasing my car...I mention to Walter that I love my car and that I was not interested in purchase a car at this time. He was very polite AFTER I was some what rude...Anyway, I quietly mention that I needed to schedule an oil change.. Well, Walter was quick to schedule me an oil change and I received a call from service shortly after hanging up with Walter...WOW ! That's CUSTOMER SERVICE... I will be looking for Walter when I'm ready to purchase my new car...
senatorjg
26 de nov. de 2014
Matt West was a true professional. I made it clear from the start that I was "only looking." Matt gave my wife I time to look around the lot and was available to answer questions without being pushy. He seemed very knowledgeable about the details of the car. I like to do a lot of research about a car and Matt was patient about all of my questions. We are a Chevy family and we will definitely be back to Hendrick Chevrolet.
llwineme
26 de nov. de 2014
This was one of the best shopping experiences I had when looking for a new vehicle. The people were all very friendly....The person I dealt with was Matt West and he was well informed, had all the stats I needed and made sure that I actually understood what the benefits of owning a Silverado entailed. He was very patient answering my questions....and trust me, I had A LOT of questions. When I decide to go ahead and buy, Matt is the only one that I am going to buy from!!
Michael Sims
25 de nov. de 2014
I had a wonderful buying experience through Stephen Preissler. He had a high level of enthusiasm and vehicle knowledge. Very impressed with the overall buying experience so I would and will be sending people his way!!!
Maria Nichols
25 de nov. de 2014
Stephen Preissler and his amazing assistant Andrew were very helpful and patient with the purchase of our new vehicle. They made the process of purchasing a vehicle less stressful and enjoyable.
Mark Russell 68
25 de nov. de 2014
Bought a new Silverado from Matt West. He listened to my needs and was able to help me select the truck of my dreams. Thank you Matt for listening to what I wanted.
Sony Olivier
24 de nov. de 2014
I was able to a 2009 BMW 328i at this dealership ad it was a great experience. Kelvin Endee was really devoted to help me in every way possible to make sure that the transaction went smooth and it did indeed. I would recommend them to anyone who wants to buy a car.
Cody
24 de nov. de 2014
Stephen Preissler is one of the best car sales men I have ever had the pleasure of working with he means what he says when he tells you he will help you get the best deal possible!!!
go falcons
24 de nov. de 2014
Thanks to sales woman Calandra Lewis. If you are asking for a great experience call her she will get you riding.
DGRANT DVILLE
24 de nov. de 2014
Bought a new Malibu from Matt West, he made it an extremely smooth purchase. We were able to get financing at Hendrick Chevrolet when nobody else could get us financed. Thank you Matt for listening to our needs and respecting our budget.
dbford9454
24 de nov. de 2014
I bought a car in the pouring rain, thundering and lightening and Laila still made sure me and my mother were comfortable. We got a really good deal and were in and out in no time. Thanks to Corey, Laila and a special thanks to Quinton who also helped me.
JUSTIN
23 de nov. de 2014
Daniel was great, everyone was very helpful. They orderd us pizza because the process was taking so long.
jaycowart
23 de nov. de 2014
Bought a new Camaro at Hendrick Chevrolet and Matt West walked me through the process and made it a great experience. I will definitely will be recommending him to all my friends.Thank you Matt for helping me buy my first new car.
Susu1960
23 de nov. de 2014
I cannot say enough how great my experience at Rick hendrick Chevy was. The whole process was so different from my past experiences at car dealerships. Everybody was very friendly and helpful. Even though I didn't buy a car, I will recommend them to all my friends and family and will be back when I'm ready to buy!
Leez707
19 de nov. de 2014
I had a great experience at the dealership. The salesperson the staff was great at commentating my needs for my family. I was shown the perfect car that to fit my family and received a great price
VikingsRule
18 de nov. de 2014
I had the absolute best experience with my salesperson, Laila G. She braved the cold weather for me. I didn't have to walk the huge car lot they have. I had my guard up because the last thing I wanted was to be 'sold.' She listened to my needs, which impressed me so much. I've purchased plenty of cars before, but have never had an experience this good with a purchase. I am completely satisfied.
The Cockrells
18 de nov. de 2014
Walter Sanders was wonderful. We are completely satisfied with our Vehicles.
Tina Lively
18 de nov. de 2014
Can't say enough about this Dealership and how good this buying experience was!!! Kyle is one of the best sales people I have ever done business with!! I love my truck as well!!
VikingsChamp
18 de nov. de 2014
I had the absolute best experience with my salesperson, Laila G. She braved the cold weather for me. I didn't have to walk the huge car lot they have. I had my guard up because the last thing I wanted was to be 'sold.' She listened to my needs, which impressed me so much. I've purchased plenty of cars before, but have never had an experience this good with a purchase. I am completely satisfied.
lively2be03
18 de nov. de 2014
This was my 1st time buying a vehicle at Rick Hendrick Chevrolet in Buford and it will NOT be my last. I called in to check on a truck I was interested in and they were very helpful from the start. I set up an appointment and when I arrived I was greeted with friendliness. My salesman Kyle Lovett was a team mate of the person I talked with on the phone and he was up to speed on the truck I was looking for and brought it right down for me to look at. The whole process was easy and fast. Kyle and Rick Hendrick Chevy earned my business for life!!
Ken
17 de nov. de 2014
I would highly recommend Rick Hendrick Chevrolet of Buford! Eric and Todd were great.
Latashia Parrish
15 de nov. de 2014
Walter Sanders was really nice and professional. I plan on recommending my friends.
rexp57
14 de nov. de 2014
had a few issues but found the dealer to correct them quickily !! as they have a good selection of vehicles and a good service dept to work with .
AmandaC
12 de nov. de 2014
Robert was a fabulous salesman! No pressure and had so much patience with me. Staff was so easy to work with and friendly. I will be back for my next car!
Curtis
11 de nov. de 2014
This has been one of the most amazing vehicle dealerships I have visited thus far.
Temekea Jackson
10 de nov. de 2014
Colton Behrle was wonderful. He made me feel so welcome and really had alot of patients with me. He made me buying experince so much easier. Thank you so much.
DivaEllison
10 de nov. de 2014
Stephen p.(Tex) means exactly what he says he worked hard to get me the best deal.
DANIISHA
9 de nov. de 2014
THEY FOUND US THE RIGHT VEHICLE AT THE RIGHT PRICE! ERIC, TERRENCE, BRANDON & TODD WERE GREAT!
Jennifer Hale
8 de nov. de 2014
Came in today to purchase 2 used vehicles for our kids - great outcome, everyone is happy!
BIg Dog (CT)
7 de nov. de 2014
Calandra was very helpful. At first things were a little rocky but we all worked together to ensure I was at a piece of mind. Corey was very helpful in assuring I left here covered with a piece of mind. Will recommend dearler to friends and family. CT
Mike
6 de nov. de 2014
Just like all other sales experiences, I was told half truths. I want to express the fact that in the beginning, I was treated very well. Red carpet treatment. i have dealt with (3) people total from Rick Hendricks. Sandy Fordham ( salesman ), Todd ( finance ), and Corey Ricks ( finance manager ). When I was buying my NEW 2014 truck, I was told the vehicle came with GPS as (1) of the upgrades. This coming after the fact that the truck that was delivered was an upgraded version from the one I wanted. Not to worry, because they were going to give me that truck at the same price as the one I originally wanted. During the closing process I was asked if i needed to add any extra insurance. once i said no, there was another manager ( name not known ) that came in and said they were going to give me a service extension on the vehicle ( covered by them ) because they really had to push these. ( MY FIRST CLUE ) (3) weeks later i noticed paint chipping from the passenger side door. I called Sandy Forham, my salesman, who told me that it was covered by my warranty. Just to come in. When i can in to have them look at the door I talked to Corey Ricks about the GPS. I noticed that the truck did indeed have GPS but it was through ON-STAR ( a billable item ) and once my free (3) month service was up, I would no longer have GPS. I asked Corey Ricks about this and he said he was sorry, but i was told the wrong thing and the GPS could be fixed for a small fee. After he looked at the door he went to talk to his manager about the GPS issue. On his return I was told he wouldn't fix the issue, that I would have to pay 1,300.00, even through he admits I was told incorrectly. He wanted to pay my ON-STAR for a year, but that still won't solve the issue wants the contract is up. I own a small Plumbing company and was going to enter a fleet contract for (6) truck come the first of the year. Needless to say, if your not willing to correct YOUR MISTAKE for 1,300.00 dollars, why would Give you anymore of my business.
Sarah
6 de nov. de 2014
Colton was very helpful with the buying process. Would recommend him to family or friends!
Krystal
6 de nov. de 2014
Overall experience was excellent. He did everything he could to make our experience pleasant.
Grace
5 de nov. de 2014
They were very friendly, helpful with information about my car. Finish work on time. I was very please with the work and repair. I would use them again in the future.
JORGE
4 de nov. de 2014
THEY FOUND US A GREAT CAR FOR AN AWESOME DEAL. ERIC WAS GREAT TO WORK WITH.
Shauna
3 de nov. de 2014
Eric treated us with the upmost respect and honored all of our requests. Best car buying experience yet!!!
Dino
29 de oct. de 2014
Sales process was simple and honest. Test drove car, credit check, dealer provided their price, simple discussion of target price, revised price, paperwork completed and drove out of dealership. Salesman Kevin was helpful and honest.
Rebecca Smith
28 de oct. de 2014
I went late in the evening just to look at new cars and left that night with a 2014 Camaro! My salesman Anthony was great he was extremely helpful as was the finance person that I dealt with. They made this the easiest car buying experience ever. I love my new car!!! Thanks, Rebecca
online.erica
27 de oct. de 2014
Best car experience ever! Anthony M. made buying a car comfortable and a breeze. I've told everyone if they want nice car and experience Rick Hendrix is the place.
Gracemitchellll
27 de oct. de 2014
I had a great experience at this Rick Hendrick store. Rob M was an awesome sales guy and very patient with me and was always happy to answer my questions. I will definitely be back and definitely recommend!
Ms D.
25 de oct. de 2014
Anthony Moses is an excellent salesperson and I would buy a car from him anytime. Rick Hendrick has a really nice facility. The people are nice and friendly.
will killer ink tattoos
24 de oct. de 2014
had agreat experience dealing with devin, i would highly recommend him for your vehicle purchase! they stayed late to make it happen and had the paperwork ready when i got there!
jose resendiz
24 de oct. de 2014
If your looking for an awesome salesman that will help you get the best price and the best car possible Rodrick is the best person to ask for , he is very helpful and knows what he is selling by far he's the best salesman I've encountered with!
charity
24 de oct. de 2014
I went to shop for a car and they are knowledgeable and take you straight to the cars that best fit you and your price range.thanks Rodrick!!
Marissa Phillips LPN
24 de oct. de 2014
I came in with little hope of getting approved but i guess i was wrong Devin made it very easy for me, while making me feel right at home. I was able to choose what i wanted and not what he wanted me to have. I will tell anyone and everyone to come to Rick Hendrick Chevrolet, if you have great, good or fair credit but if you need to rebulid your credit this is the place for you. Thank you Devin!!!!!!!!
Chevyman21
24 de oct. de 2014
Can't stop driving my new Chevy! Huge thanks to Mr Rodrick for making it happen! Made the whole process and new car buying experience a breeze!
anna
24 de oct. de 2014
Rodrick was awesome. He knew what he was talking about. I can honestly say I am going to tell my friends and family.
DanH
24 de oct. de 2014
I am very happy with my car. Thank you for being patient with me. Thanks again Rodrick.
Desmon Gardner
24 de oct. de 2014
You sales team member went above and beyond the call of duty when I was looking for a car to buy. Unfortunately I didn't get to purchase a vehicle that day but he showed me what my options where and my rates and interest. This young man is a valuable asset to your sales team. A lot of other car reps could learn from him!!
One happy Mom
24 de oct. de 2014
What a great experience for my kid. Just purchased him a used Camaro best part is I get to drive it for a while before he turns 17. Max and Todd you guys well you guys made is easy. A big shout out to Rick Hendrick thanks guys.
Zach Hugo
24 de oct. de 2014
If you're going to buy a car in the state of Georgia than this is your dealership! Love these guys. I have bought my last 6 cars from Kyle up at Rick Hendrick. Best sales man I have ever dealt with.
Chris and Helena
22 de oct. de 2014
Michael Portanova AKA Max was just incredible too work with. We came in late for our appointment and stayed at the dealership until 11:30. Max was pleasant and we never felt rushed even though I know he was probably screaming inside what are these crazy people still doing here with there 3 year old crazy kid. Just had a great time. Thanks
DunlopFamily
22 de oct. de 2014
I purchased a 2015 Chevrolet Malibu. This was actually the best car buying experience I have ever had. My salesperson, Laila and the financing staff were extremely knowledgeable, helpful and understanding. I told them what I could do and they informed me what they could do, we came to an agreement with a mutual understanding, no hassle and colored it DONE! I love that. This was actually the first time that I left a dealership still smiling and really feeling like I got what I wanted without feeling totally drained in the process.
MJones
22 de oct. de 2014
I had an awesome experience at Rick hendrick mall of GA. My salesman, Colton did a great job! Me and my husband will be recommending this dealership to all our friends and family!
Mariaj67
22 de oct. de 2014
This was one of the best experiences I have ever had at a car dealership. Everybody from my salesman to the front desk was great. I will recommend rick Hendrick to everybody!
DunlopFam
22 de oct. de 2014
I purchased a 2015 Chevrolet Malibu. This was actually the best car buying experience I have ever had. My salesperson, Laila and the financing staff were extremely knowledgeable, helpful and understanding. I told them what I could do and they informed me what they could do, we came to an agreement with a mutual understanding, no hassle and colored it DONE! I love that. This was actually the first time that I left a dealership still smiling and really feeling like I got what I wanted without feeling totally drained in the process.
JennKP
22 de oct. de 2014
This dealership is a joke. We ended up buying a car here (despite the uneasiness of my husband and I). We were told during the car buying business that we were buying a "Certified" vehicle that meant we qualified for 2 years of service (oil change, tire rotation, etc.). Not to mention, this was told to us MANY times during the process. This was a big perk for us as it would be for most people. Three months after buying our car we scheduled an oil change and drove the 2 hours to the service center. Only to find out, we DID NOT qualify for this! After bouncing us around from person to person no one could find the paperwork where we apparently "opted out" of this service. They (Johnny-Finance MGR) refused to honor anything that we were told. We will never return to this dealership, will be telling every person we know how incompetent & untrustworthy they are, and will look forward to trading in this vehicle just to get this bad taste out of our mouth!
Mrs. Mazda
20 de oct. de 2014
My sales rep was great Thanks for evrything Calandra
2014 Chevrolet Silverado
20 de oct. de 2014
The sales rep at Rick Hendrick Cevrolet was great. Thanks for all you help Calandra Lewis and Briston. And a special thanks to Todd and Mike Orcutt.
Happy customer
18 de oct. de 2014
Great experiance. Took longer than expected but the wait was worth it. Thanks Rick Hendrick!
Happy Cruze owner
16 de oct. de 2014
The guys over at Rick Hendrick in Buford were great especially my sales person Max P. I would recommend them to anyone looking for a new Chevrolet.
Melissa
16 de oct. de 2014
Everything about my first time buying a car was made easy. My salesman Matt West guided me through the process explained my payments to me and made me feel relaxed. The management was very supportive and explained the finance process to me. I will be back again.
jharvard
16 de oct. de 2014
I bought a new 2014 1500 Silverado during truck month the price was great the selctio was un matched and my salesman Matt W. was incredible. He explained the truck to me and showed me mor about the truck than I knew. It was the best experience buying a vehicle that I have ever had in 40 years of car buying
lawrenceville
14 de oct. de 2014
I am going to enjoy my new Camaro. Thanks again Calandra.
2nd time around
14 de oct. de 2014
Calandra Lewis was Great. This is my second vehicle from her. My family and I have purchased several vehicle from Rick Hendrick Chevrolet Buford. If you want a great deal and a great sales person shop here and ask for Calandra. Also a special thanks to John Dehass.
Lime Spark
14 de oct. de 2014
Rick Hendrick Chevrolet Sales rep Calandra Lewis help me get my first new Car. I came in not knowing if i could get a vehicle or not. Now i am leaving in my Brand New Chevrolet "LIME" Spark. Thank you Calandra.
L Ehols
13 de oct. de 2014
If you go to Rick Hendrick Chevrolet of Buford ask for Walter Sanders. He will help you find what you are looking for.
ZHaines
13 de oct. de 2014
I am very satisfied with my experience. Colton, the sales rep, was very curtious and willing to find me exactly what i was looking for.
Anonymous
11 de oct. de 2014
They are great! Very professional and great customer service. My salesperson Eric G. and the sales manager Terrence S. helped me get into a great car with a great deal. I highly recommend Rick Hendrick Chevy of Buford!
KJ
11 de oct. de 2014
Customer service was great. Walter Sanders was our sales rep. He was very knowledgable and helpful. They were very helpful in getting our payments where we wanted them.
Sweet P
10 de oct. de 2014
Eric and Johnny is awesome HWY here i come!!!! Thanks guys..
Brandy Cockrell
10 de oct. de 2014
Walter helped to make the car buying process sweatless. We were able to walk away with a truck that is going to make our lives easier. He worked very hard to make sure the vehicle we chose fit into our budget. We know that we will continue to send people to Rick Hendrick to see Walter.
Chase Barnett
9 de oct. de 2014
My experience at Hendrick Chevrolet in Buford was excellent and Patrick Kang made it very worthwhile.
Marquita Cockrell
8 de oct. de 2014
Walter Sanders was amazing. He stayed super late on a Sunday to make sure that we got exactly what we needed. I walked in with fear that they wouldn't be able to help us. We walked out with the keys to a new car. Everything went very smoothly and we never felt pressured. We have tried many dealership and 10 minutes into talking to the sales person you want to get up and run. I am so pleased to say working with Walter and many others and Rick Hendrick Chevrolet we were very well taken care if.
German
8 de oct. de 2014
Eric and Juan Angel ;-), did a fast and great job, I highly recommend to buy from Rick Hendrick Chevrolet of Buford, please ask for both if you want to do this easy.
Greg Welborn
7 de oct. de 2014
My experience was amazing here at Rick Hendrick, the whole sales team was respectful and quick i would recomend everyone to this dealership for there wide selection of vehicals and the costumer serivice provided. Stephen Preissler is the most respect full stand up guy I have ever had the pleasure of working with im really going to enjoy my new silverado!
BILLY AND CHELSEA
4 de oct. de 2014
I WOULD HIGHLY RECOMMEND ERIC AND MIKE. WE GOT A GREAT DEAL ON A CRUZE B/C OF ALL THE INCENTIVES THEY OFFERED! AND WE HAD A BLAST!!!!
ecargell
3 de oct. de 2014
I took my 2012 Equinox into Rick Hendrick Chevrolet to change the oil and rotate my tires. I drove away in a 2015 Equinox, upgraded with leather and sunroof, without paying a dime out of pocket and a payment only $8 more than my current payment. I'm still shaking my head wondering how Sandy Fordham and the team made that happen! I was very happy with my 2012 Equinox but had received several messages about their exchange program. I didn't want to pay any more than what I was already paying and just brushed it off, but thought I'd see what they had to say while I was there just the same. I know a dealer has to make money; otherwise, why do a deal? But when you can make the customer happy and the dealer happy then everyone wins. I've had only great experiences at this dealership. There must be at least 3 other Chevy dealerships closer to my home than this one, but I will always come back to Rick Hendrick Chevrolet in Buford, GA. I have to admit that I kept waiting for the other shoe to drop....what was I going to find when I started signing all the papers? I honestly couldn't believe they could make me any offer I couldn't refuse and stick by it, but they did!! I even got the 2-year free maintenance included. I love my new car, and I love this dealership and their great staff!
Cody Smith
3 de oct. de 2014
Stephen was absolutely great! I was so apprehensive about the purchase but his professionalism and friendly demeanor made the experience pleasant! I am overall very impressed with Rick Hendrick and the entire team that has made it possible for me to purchase this beautiful new Impala! Thanks guys, it has been a great experience!
ecargell
3 de oct. de 2014
I took my 2012 Equinox into Rick Hendrick Chevrolet to change the oil and rotate my tires. I drove away in a 2015 Equinox, upgraded with leather and sunroof, without paying a dime out of pocket and a payment only $8 more than my current payment. I'm still shaking my head wondering how Sandy Fordham and the team made that happen! I was very happy with my 2012 Equinox but had received several messages about their exchange program. I didn't want to pay any more than what I was already paying and just brushed it off, but thought I'd see what they had to say while I was there just the same. I know a dealer has to make money; otherwise, why do a deal? But when you can make the customer happy and the dealer happy then everyone wins. I've had only great experiences at this dealership. There must be at least 3 other Chevy dealerships closer to my home than this one, but I will always come back to Rick Hendrick Chevrolet in Buford, GA. I have to admit that I kept waiting for the other shoe to drop....what was I going to find when I started signing all the papers? I honestly couldn't believe they could make me any offer I couldn't refuse and stick by it, but they did!! I even got the 2-year free maintenance included. I love my new car, and I love this dealership and their great staff!
Happy camper
1 de oct. de 2014
I have a 2014 Camero and on my way to work, in downtown Atlanta, from my home in Bethlehem, GA, my tire symbol came on and a message saying add air. I thought that maybe I could make it but the tire started to loss pressure and I panicked. I called the dealership and they made an appointment for me to come in immediately. I got there and was greeted by one of, if not the best, customer service representatives I've ever encountered. I'm not sure if that's his title but nonetheless, he was awesome. His name is Eric Coffee and he made me feel comfortable, laugh and appreciate visiting the dealership. He greeted me with a smile, asked what was going on, listened and assured me they'd investigate and figure out the best options. He did just that. There were nails in my tires and he brought them in so I could see what caused the problem. He then told me what the steps were to correct the problem and he'd be back when the work was completed. Once again, he came back when the work was done, still smiling and full of life (that's the only way I can describe his personality) he walked me to my car and wished me a great day and thanked me. I know people complain often and acknowledge almost never but Mr. Coffee desires acknowledgment in a day where excellent customer service is almost extinct. One day when I have more time to chat I would most definitely love to recruit Mr. Coffee to come gone my team at Grady Memorial Hospital...lol... Rick Hendricks, you all have an assesst on your team that deserves much praise and probably a raise. Thank you Mr. Coffee!
Serita Barnes
30 de sep. de 2014
Best salesman ever Patrick Kang. must ask for him better than the rest.....
Keyonna
30 de sep. de 2014
First time car buyer & Patrick Kang was absolutely amazing, got me my first car!!!!!!!!!!!
CAM & SAM
30 de sep. de 2014
They done a fantastic job!! Highly RECOMMEND ERIC and TERRANCE!! VERY SATISFIED!!
Michelle Marks
29 de sep. de 2014
Great experience! Customer Service was great my Salesman Colton Behrie was a big help with getting the deal done. Will return!
Pam&Jeff
29 de sep. de 2014
We just purchased a 2015 Suburban LTZ from Rick Hendrick Chevrolet, our second new Suburban purchase from them in less than a year. Frank and Joe are fantastic to work with and highly recommend them; not pushy, knowledgeable, patient and competitive pricing. Visit them before you purchase your next vehicle!
bulljonesy
29 de sep. de 2014
Great dealership. Enjoyed working with Joe Mariscal on ordering my new vehicle from Chevrolet. Highly recommend contacting Joe with any vehicle purchase that you may be considering.
K Woods
27 de sep. de 2014
My family and I had a wonderful experience here at Rick Hendrick Chevrolet. My saleswoman, Calandra Lewis, was the bomb! She was very friendly, patient, kind and curteous to all of us. I am extremly satisfied with my service and would/will recommend everyone I know to come purchase their next vehicle here. I especially like that fact that I was not bombarded with sales assocates but rather greeted with a smiling face willing to help me with my car purchase.
filip7815
26 de sep. de 2014
My husband and I went into the dealership looking to get a qoute on a car. We were approached by a lady named Vanessa Mulahmetovic. She was very patient and helpful and informative. It did not feel like we were being pressured into buying a car but otherwise encouraged. We will be recommending this dealership to all our friends.
curtish
25 de sep. de 2014
This is the second vehicle I bought from Laila in 2 years. And the first new car I'd ever bought in my life. I love my new Chevy Malibu. Thanks Laila and Todd.
Brunsondave
25 de sep. de 2014
I bought a 2500 Duramax for my company. I usually buy Dodge but they gave me such a great deal over at Hendrick Chevrolet in Buford, I could turn it down. Thanks to Liala for staying late and helping me purchase my Silverado.
Ashley McCabe
24 de sep. de 2014
This was simply the most EXTRAORDINARY car buying experince of my entire life! Matthew Ruiz was such a peach!! I recommend him to EVERYONE in and out of the market!!!! :D Thank you thank you THANK YOU!!!!
Roman K
24 de sep. de 2014
I was paying 30% interest on a Subaru clunker. Laila helped me get into a brand new Chevy Cruze RS with a 5.9% rate. I will tell everybody I know to go to Hendricks and see Laila!
Monica Fernandez
24 de sep. de 2014
I had came across hardship and didnt think getting a car on my own would even be an option for me. I am so happy with my experience and with Vanessa Mulahmetovic she gave me the best respect with my situation than any other dealership I have been to. Thank you so much I will send everyone I know to see you.
ajjohnbusy
24 de sep. de 2014
My car buying experience at Rick Hendrick Chevrolet was nothing short of FANTASTIC! I knew what I wanted when I arrived from make, model to color - both interior and exterior. My sales professional was Richard Johnson and he did everything to ensure that I had just what I wanted, without exception! The entire process was smooth and professional. Richard handled every detail! I was impressed. He made sure the deal I wanted was the deal I got! I'm a very happy customer who WILL buy here again and again! I highly recommend Rick Hendrick Chevrolet of Buford! Ask for Richard Johnson for the BEST experience!
Sean Jones
24 de sep. de 2014
I walked into Rick Hendrick Chevrolet not knowing what to expect. I knew my credit wasn't all that but I really wanted a Camaro. Kyle Lovett was my salesman and he was the best!!!! He and his manager explained all my options and made the whole process super easy. Now I'm the proud owner of a brand new Chevrolet Camaro. Thanks Kyle and Rick Hendrick Chevrolet.
Maverick1090
24 de sep. de 2014
In the past there weren't many things I disliked more than shopping/purchasing a new vehicle. My experience with Rick Hendrick Buford in particular Matt Ruiz and Terrence Sims proved that there is a difference. Both of these gentlemen worked diligently on my behalf to get the best deal possible. All I ever ask as a customer is to be treated fairly and feel that my business/experience matters. I would absolutely recommend anyone looking to make a vehicle purchase painless in the near future ask for Matt Ruiz during your visit at RHB.
Marlo Wade
24 de sep. de 2014
I was paying 30% interest on a clunker. Laila helped me get into a brand new Chevy Cruze RS with a 5.9% rate. I will tell everybody I know to go to Hendricks and see Laila! Roman K
cdj1983
24 de sep. de 2014
Joe and the whole rick Hendrick team provided a great experience. i have purchased 2 trucks and also refereed a friend that bought a truck from Joe. great stuff
atljones85
24 de sep. de 2014
I went in to Rick Hendrick Chevrolet to buy a Camaro but wasn't too sure what to expect. My credit isn't the best but my salesman Kyle showed me my options and got it done. the whole process was pretty simple and Kyle explained everything really well so I could understand what was taken place and now I am a very proud owner of a new 2014 Chevrolet Camaro.. Thanks so much. if you need a car of any sort go see Kyle at Rick Hendrick Chevrolet in Buford Ga!!!!
enforcer1015
24 de sep. de 2014
This is my 2nd Truck from Rick Hendrick Chevy in Buford and the purchase experience gets better every time. Sandy found exactly what I was looking for and was very friendly and knowledgeable about the Chevy product. Sandy and Johnny (finance) worked with me to get the price I wanted and made me a customer for life.
ss2000669
24 de sep. de 2014
My experiance with Hendrick was nothing short of great. Max Portanova walked me through step by step with the picking out of my truck, showing me all the cool stuff my new truck would do, and following up with me after the sale. Great job guys.
Tim Odonnell
22 de sep. de 2014
stopped by and was looking at a challenger, I left with a Camaro SS and I couldnt be happier.
Pete Hurd
22 de sep. de 2014
I have been in the market for a new 1/2 ton truck for myself and a new sedan for my wife. We met Matt West at the lot over the weekend and had a great experience. Picked out a truck for me and coming back this weekend to take care of the wife. Looking forward to working with Matt when we get there.
Vickie Bailey
22 de sep. de 2014
My husband and I didnt have much time to purchase a car. We heard the radio station and decided to come here and that was the best decision we could have made! Matthew Ruiz made it so simple and tended to our every need.
James Bailey
22 de sep. de 2014
Matthew Ruiz and the team did a wonderful job working with me to get the car I needed! I had been renting a car and it was way too expensive, but they got me into the budget range I needed!!
Love
21 de sep. de 2014
I have welcome Rick Hendrick Chevrolet of Buford into my Life. Love those guys!! (Matt & Micheal) My first brand new car thanks a million!!!
Kevin Grizzle
21 de sep. de 2014
My experience here at Rick Hendrick - Buford GA was one surrounded with Compassion and Sensitive personell mainly Eugene Helms treated us with the upmost respect, and showed us we were not just a bonus check to him. Its sales clietns like this that make buying a car a great experience. He seemed to be more of a friend to us than a sales person. Overall he (Eugene) is the reson we left as happy as we did. Thanks for all you all have done. K.G.
Lauren Simmons
20 de sep. de 2014
My husband and I bought a 2014 Chevrolet Silverado from Rick Hendrick Chevrolet in Buford today! We are very happy with the service provided. Our salesperson was Eugene Helms. He was professional and helpful. We got exactly what we wanted and didn't spend all day at the dealership. I would definitely recommend Rick Hendrick in Buford to ANYONE!
Camaro Guy
20 de sep. de 2014
I will never go anywhere else when considering purchasing a vehicle. Max Portanova was friendly and courteous even though I told him I had been kicked out of many other dealerships because of my credit. He walked me through the steps I needed t take to get approved on a car and to my surprise it worked. It was not the exact car I came in for but next year I will be driving my new Camaro. Thanks guys your the greatest.
Bill
19 de sep. de 2014
I can't say enough about the job that Rick Hendrick Chevy of Buford did way me. I have always been toid that I'm hard to deal with, but at no time did I radle Eugene Helms. He is a great sales person and from what I got I believe a good person.
rhonda.k.hanes
19 de sep. de 2014
Just purchased a new 2015 Volt and absolutely love it! Received GREAT service from Sandy & Corey. It is my very first Chevy. Would visit them again!!
Sammy Southern
18 de sep. de 2014
Stopped by Hendrick in Buford today and talked to Matt West. Great guy, great quote. Looking forward to buying asap.
Jyoungblood81
18 de sep. de 2014
This is my 2nd car from Rick Hendrick, 1st from there buford store and WoW, what an experience! Colton was great, as was everybody else. I highly recommend rick Hendrick to anybody looking for a great deal on a car!
Thrilled cosplayer/photographer
17 de sep. de 2014
The best thing about it was as soon as you walked into a door we were greeted by the friendly staff at the desk. They directed us to our desired destination, the restroom, and then after we finished with that they already had a sales representative waiting to help us. Matt West immediately introduced himself and asked what it was I was looking for in a car. He was attentive and listened to everything I was looking for in a vehicle and then suggested a few cars that would suit what I needed. I had expressed interest in a blue Sonic and he had them bring down a Sonic for me to test drive. The car drove like a dream and had plenty of space for what I needed. After a very painless couple of hours of trying his best to help me get into a car, I signed the papers and was in my own adorable 2014 Chevy Sonic. All in all I had a very pleasant visit with the Buford Rick Hendrick Chevrolet. The staff are extremely friendly and knowledgable about the products they have. All my questions where answered. I will DEFINITELY recommend this company to my friends who are in search of a good quality car.
Traci Cowell
17 de sep. de 2014
I purchased the 2014 Chevrolet Cruze. The service was awesome that involved a team effort from Rod, Mr.Sims and Brandon (Financial Manager). My experience was so awesome I totally forgot about the long drive to Buford, Ga.
Michele
16 de sep. de 2014
I recently purchased a 2015 Malibu LT from this dealership and the service I experienced was great. The client advisor was Walter Sanders. He gave me alot of important information about the car I was going to purchase. He wasn't like the typical sales associates who want to sell you something regardless of what it is. I really liked how he told me real facts about the car I was going to purchase. He even took me out on a test drive to make sure that this was the car for me. Great sales and service. I recommend going to this dealership for car. They have a huge variety of cars and you can get pretty much any type of car. Everyone in the dealership is very friendly and make the experience pleasant.
New Baby
15 de sep. de 2014
Great service at Rick Hendrick Chevrolet. Calandra Im glad i found you. Thanks again for you assistant i am very happy with my new vehicle.
Happy Birthday to me!!!!
15 de sep. de 2014
I came in very nrevous about getting into a vehicle. I have been to several places with no results. When I came to Rick Hendrick Chevrolet of Buford i was treated with a lot of care and respect. My sales rep. Calandra Lewis took the time and showed me several vehicles. I finally decided on a 2013 Chevrolet Malibu that I love very much. If you want a great experience buying a car you need to come here. They take the time and care with each and every customer.
Yankees fan
15 de sep. de 2014
We had the Best time buying our car from Max. I t was enjoyable and we were treated like family from the moment we walked through the door. GREAT JOB RICK HENDRICK
Happy customer
15 de sep. de 2014
Bought a new Sonic. Matt W. And his sales manager Terence was able to help get me into a new car even with my credit problem. My family will only use Matt W. And Rick Hendrick Chevrolet. Thank you for helping me get a fresh start.
Happy Driver
15 de sep. de 2014
What a great experience! Matt W. made what I thought was going to be a drawn out conflicted experience a pleasurable and enjoyable experience. I am so thankful for the professional manner he treated me with. He was able to explain and talk me through the whole car buying experience. I will gladly recommend him to all my friends.
New Cruze owner!
14 de sep. de 2014
Robert Moehrke was fantastic and so was Corey Ricks! I would recommend anyone who's looking for a vehicle to go to rick Hendricks for their customer service and they got me a great deal. They are the best!
MARY & RICHARD
13 de sep. de 2014
GREAT JOB WALTER,WILL BE SENDING PEOPLE TO SEE YOU,GREAT EXPERINCE WITH YOU AND RICK HENRICKS GROUP, WALTER IS A VERY PATIENT PERSON,ENJOYED ARE EXPERIANCE WITH HIM AND YOUR TEAM
Mike
13 de sep. de 2014
This is the Third Car that I have purchased from Roy Riley at Rick Hendrick Buford and as always it was once again a wonderful and fun experience.Roy gets us in and out quickly and gets us a great deal.If you want a Great Deal and car buying experience come in and see Roy.
Anthony
13 de sep. de 2014
Just took delivery of My New 2014 Silverado from the best Salesman Ever Roy Riley.This is my second truck from Roy but will not be my last.You want a great deal go see Roy.
MIKE
12 de sep. de 2014
MR WALTER SANDERS DID AN EXCELLENT JOB TAKING CARE OF ME WITH JUST THE RIGHT AMOUNT OF PERSISTENCY AND ACCURANCY NEEDED TO FULFULL MY CAR BUYING EXPERIENCE. IT WAS DEFINITELY A PLEASURE DEALING WITH WALTER.
c_garcia70
11 de sep. de 2014
Very happy with my car, sales consultant was very understanding and patient with my father and I because it was our first time buying a car. I love my chevy sonic, very good on gas and helps me save money on gas while I attend college since i'm living off campus. Very happy and comfortable Monthly payments.
Burgess
8 de sep. de 2014
My wife and i came in to look at the new 2014 Chevrolet Silverado. Our sales rep Calandra Lewis was very helpful and knowledgeable obout the vehicle. Ms. Lewis showed us several trucks that i like and would love to own. Then she took me out to look at 2014 Chevrolet Silverado LTZ with Chrome wheels that i just fell in love with. I am very haapy with my selection and would recommend Rick Hendrick to all my family and friends.
Calyx Holyfield
7 de sep. de 2014
I have been shopping around for a chevy for months and your radio adds made me want to come here. When i arrived i was greeted very nicely by colton. He showed me a veriety of cars and low and behold i found the car i wanted because of him. thank you to your dealership and to colton.
Fred J.
6 de sep. de 2014
From the initial meeting, Patrick Kang met our needs and made the process painless! I am happy with the services that i received.
Kamesha T.
5 de sep. de 2014
was very nervous about the recent recall for my 2012 Malibu and my vehicle was also misfiring and I wasn't sure that was related to the recall. I purchased my vehicle from Rick Hendricks Buford May 2012 and all my service has been completed there so I went to them when I received my recall notice in the mail because I trust them with my vehicle. Matt W. took care of me from start to finish. I got to the service center at 7:15am for the recall repair and I mentioned the misfiring to Matt and he said he would note it and mention it to the mechanic (Joel). After Joel completed the recall repair he road w/ me so he could see if we could duplicate the misfiring. But of course it wouldn't do it when Joel was in the vehicle. So he told me the engine did register the code but to pin point the actual issue he needed to see it happen real time, so if it starts try to immediately bring it in. When we got back to service I thanked him and then parked outside hoping it would start acting up and thankfully it did in 15mins. So I pulled right back into the service bay and asked for Joel and to please keep the vehicle running. They drove it back to Joel's bay and about 30 mins Joel came out and said he found the Powertrain module needs to be replaced, he believe's it is covered under warranty. He needs to make sure that they have the part and he will get Matt to write it up and let me know about coverage. I was so nervous waiting for the coverage verification. Joel came back 10 mins later to tell me it was covered and Matt will come get me so they could provide a courtesy vehicle via Enterprise at no cost to me so I could get to work and go on about my day. I was sooooo IMPRESSED by the level of professionalism and high kevel of EXCELLENT customer service I was receiving! Matt informed me that he would call me when my vehicle was ready and he did that evening. Enterprise was FANTASTIC also and took GREAT care of me also. My entire overall experience was ABOVE and BEYOND what I expected! I thank Matt W., Joel and Enterprise for everything! My vehicle is running like new and the pick up is incredible! As long as I own my Malibu, Rick Hendricks Buford Service Center will be it's maintenance headquarters. =)
JMason
5 de sep. de 2014
I had a great experience purchasing my 2014 Malibu. My salesperson Anthony did a great job closing the deal for me. My credit wasn't the best, but Anthony and the finance team; Cory, Todd, and Terrence gave it their all, and did everything they could to make the deal happen for me. I am very greatful for the energy and effort put forth in making my car purchase possible. Thanks again guys for doing great business!!!
dduran19
4 de sep. de 2014
Lied mislead ripped off? Yes really all of the above happened to me at Rick Henrick. Was told two weeks after I had my car that the deal I had fell through and had to get a new deal since I had already sold my other car. Payment went up as well as my APR. Went to get the tag from the tag office and the dealership had not done what they needed to do for me to be able to get my tag. My payment date also changed to a week earlier. Every time I called the people I talk to would never follow up like they said they would. This has been a nightmare
SoulGlo
4 de sep. de 2014
I worked with salesman Anthony Moses and my experience was great! I was very nervous being that this was my first new car purchase but Anthony walked me through everything and made my car buying experience much better. I felt comfortable working with him and I never felt pressured into buying my car. I am very happy with my car and the service I received. I would recommend going to Rick Hendrick to buy your car and when you do ask for Anthony!
Gary Foster
31 de ago. de 2014
I traded for lexus 2010 gx 460 on August 31. I would like to submit the following compliment to Stephen Preissler for the kind, personal and professional way he handled our trade experience. I would also like to extend our appreciation for the efforts of Brandon to secure all of our documents. Thank you for a most pleasant trading experience. Gary Foster
new owner of a Rick Hendrick vehicle
31 de ago. de 2014
Had a great experience purchasing a new vehicle at Rick Hendrick Chevrolet. Great service and great people. Would recommend anyone who is interested in purchasing a new vehicle to go Steve at Rick Hendrick Chevrolet in Burford, GA.
darnshame123
29 de ago. de 2014
If you have time to spend and don't mind them wasting your time, because its a synchronized effort by him AND the salespeople, go ahead on out here! They will have you sign documents and promise things and then the next day magically come up with a totally different lie the next day! Beware! They ALL lie and its a shame! They try to make you feel like they are doing YOU a favor for making loans and selling cars that they make a commission/sales off of! They ALL are liars! Beware!
lmarina10
26 de ago. de 2014
i had a great time when i went to buy my car my agent vanessa mulahmetovic was very friendly and helpful and corteus and she explain everything i need it to do to trade my car unfortunetly i could not trade it at this time but as soon i fix the problem i have i will certenly go back to her and buy my new car she deserves more than 5 stars
CruzeLover
25 de ago. de 2014
Cory McClintock was extremely helpful and he was able to get my daughter into a brand new Cruze when every other dealership told her NO! Thank you Cory and the Hendrick team for everything you do!!!
BulldawgsKev
25 de ago. de 2014
Rick Hendrick Chevrolet has done it again for me! The rebuild America program is truly a blessing. I got a 2012 Cruze last year through the program, and I just traded it in for a 2014 Camaro with the help of Richard Johnson my salesman! He will definitely take care of you! Ask for Richard, he'll get the job done!
Atlanta13467946
25 de ago. de 2014
Cory McClintock was great and treated me with respect despite my credit situation. I really appreciate everything that the Rick Hendrick team did for me!
shay567
25 de ago. de 2014
I had a great experience with my Uncle when he came to purchase a new car. Richard Johnson was very courteous, efficient and helpful throughout the entire process. He answered all of our questions and made sure we were happy at all times. I'll definitely be back to work with Richard when it's my time to purchase a new vehicle.
lachicana2012
25 de ago. de 2014
Forget all those other dealerships. These guys here especially Vanessa are the bomb. I not only got an incredible deal on my SUV I also got a great warranty that makes my 2008 Tahoe that much more reliable. Thank you guys, and shout out to Corey ricks who stayed after hours for me and answered all my questions.
Frankie5910
25 de ago. de 2014
I was met by Sandy and he explained the credit rebuilding program. I've driven Fords for many years but I was so amazed by my experience I'm looking forward to returning. I would recommend Sandy at Rick Hendrick Chevrolet in Buford to all my friends.
Hondatochevy
25 de ago. de 2014
I drove an hour to Buford Georgia because of a phone conversation I had with my salesperson, Laila. She convinced me to buy from her, even though I live within a mile from several dealerships. I'm so glad I made that trip because everything she promised me was true. I will tell everyone I know about Laila and Hendrick Chevrolet in Buford. It's definitely worth the trip.
Vsteel6798
24 de ago. de 2014
I bought a Malibu from Kyle Lovett last year and wanted something a little bigger so I went back to see Kyle to get an Impala!! The dealership is wonderful and Kyle makes the whole experience easy.. I will always go back to Rick Hendrick Chevy to get a car!!! Thanks Kyle!!!!
Kingman
23 de ago. de 2014
A dealership that really cares about their customers needs.
jarmaine2853
23 de ago. de 2014
Eric Gadlage and Terrence Sims really went all out to make my car buying experience a good one. They were professional and didnt make me feel rushed to buy.
Traverse
22 de ago. de 2014
My husband and I had a great experience at Hendricks. Our sales pro, Laila, was knowledgeable, courteous and answered all of our questions about the Traverse. We intended to buy a car that was in N.C. We haven't purchased a car in over 10 years so the fact that she was patient meant a lot of us. I wouldn't buy anywhere else.
anderea01
22 de ago. de 2014
I will be recommending all my friends to ask for Mike Anderson at Rick Hendrick Chevrolet of Buford to be their salesman for their future car purchases. He was very attentive to all the things I wanted in a car. He was a pleasure to work with!
jmerritt1492
22 de ago. de 2014
Eric Gadlage is the best. He was a pleasure to work with. He listened to my families needs and delivered accordingly. For my next car purchase I will definitely return. Thanks Eric!
bsraolwln
22 de ago. de 2014
I will be recommending all my friends to ask for Mike Anderson at Rick Hendrick Chevrolet of Buford to be their salesman for their future car purchases. He was very attentive to all the things I wanted in a car. He was a pleasure to work with!
CHRISWH1TE
22 de ago. de 2014
I dread car shopping so the fact that I met the nicest, pressure-free sales associate, Laila, is refreshing. I told them what I wanted, expecting to go back and forth for hours and what do you know -- they honored what I wanted. Where do they do that at? Hendrick Chevrolet in Buford! That's where.
Dian K
21 de ago. de 2014
My experience with the Rick Hendrick dealership in Buford was a wonderful experience. I highly recommend them if you are looking for a new or used car.
Franshun Sostre
21 de ago. de 2014
The Staff at Rick Hendrick was excellent. Great deal, saleman Rod was the Best. Thanks for a Great Experience.
Justin A. Allen
21 de ago. de 2014
After a long and arduous search for a new vehicle I came across this dealership. I was fortunate to encounter a great environment with professional sales people.
Kimberly Reeves
21 de ago. de 2014
Rod was the most professional sales person we have EVER dealt with. He made the car buying experience the most pleasureable that we have ever had. Differently go see our sales guy ROD at Rick Henderick!!!! He is the best there is!!! Thanks for a great experience.
tsmith11178
20 de ago. de 2014
I had the best experience at Rick Hendrick Chevrolet!!! I came in not knowing what to expect and thought i couldn't buy much with where my credit was at. Then I met Kyle Lovett and he was wonderful and explained everything to me very well and helped me get into a brand new Chevy Cruize. I love my new car and when I am ready to get another one I will always come back to Rick Hendrick Chevrolet!!!
Itsjustrob28
20 de ago. de 2014
Rob Moehrke and the entire staff at Rick Hendrick of Buford were awesome!! I got a brand new camaro with a single digit interest rate all by myself! Shout out to the finance team as well! Mike D and Brad C!!!
tsmith11178
20 de ago. de 2014
I had the best experience at Rick Hendrick Chevrolet in Buford. I came in not knowing what to expect. Kyle Lovett was my salesmen and he was awesome!! If you need a new car go see Kyle at Rick Hendrick!!!!
BigFamily
18 de ago. de 2014
I bought a new car a couple months ago, and Danielle Amos really made everything go very smoothly. She made the process very painless and was very helpful! I will definitly tell my friends and family to go see her, because she was great!!
Hendrick Customer for life
18 de ago. de 2014
I visited the Rick Hendrick Chevrolet dealership in Buford GA this past weekend and must say I had one of the best car buying experiences ever. Everyone I spoke with was genuine and seemed to care about what I was saying. All though I did not buy a car this time around I will be purchasing from them in the coming weeks. Thanks Max I will see you soon!!!!!
Marley115
17 de ago. de 2014
I had a great salesman in Traron White, he was knowledgeable & friendly which helped me out in buying my car. I Would recommend this dealership if you want a great deal on a car & great customer service.
Carshoped
16 de ago. de 2014
I looked into a car they had listed, and ultimately wound up buying another elsewhere. I informed the dealer I talked to over the phone and e-mailed with, that I had found my car and would not need her services. She was polite, though a bit pushy in our initial contact. What bothered me is someone else called me later around 8pm to ask me a bunch of questions including who I was buying my car from. I declined answering, and said I was busy and did not wish to answer any more questions. Then I kept getting e-mails asking if I planned to trade in my vehicle and other car buying topics. I ignored them at 1st and then felt frustrated they were still pestering me, and replied that if I received any more e-mails I would report them. That seems to have stopped them. I felt hounded, and preferred the treatment I received from the dealership I ultimately bought my car from. Since I did not wind up buying a car from them, I cannot say how they are going through the whole process. Let's just say my 1st impressions were not so good.
Christopher Clackum
16 de ago. de 2014
Very satisfied with the vehicle that I'm getting. I like the gas mileage and the styling of my new Sonic. Traron was nice and courteous and answered all of my questions. I would recommend this dealership.
SabrinaWa
16 de ago. de 2014
My husband and I entered Rick Hendrick Chevrolet with broken hearts as we learned before arriving that after paying for repairs to be done on our car, that we had wasted our saving on making repairs as the motor was not good. We met with Richard Johnson who took WONDERFUL care of us. Just when we started to lose hope on leaving with a car, Richard worked his magic and made it happen. Our day started out horrible and ended wornderfully. Thanks to Richard and God we are going home in our new to us 2012 Chevy Traverse!!!! Thanks again Richard!!!
MELISSA FOX, ABBY ROHRER
16 de ago. de 2014
EXCELLENT EXPERIENCE. MATTHEW VERY PERSONABLE AND NON-INTIMIDATING AS OTHER CAR DEALERSHIPS I HAVE HAD EXPERIENCE WITH. THE PROCESS WAS VERY EFFICIENT AND PLEASANT. I APPRECIATE SUCH A WONERFUL SALESMAN TO DEAL WITH MY DAUGHTER DURING THE PURCHASE OF HER FIRST FINANCED CAR.
Tawanna29
16 de ago. de 2014
Thank you guys for a great experience buying my first New car..... I'm so happy that I was referred to Rick Hendrick !! My salesman Eugene Helms was Wonderful!! Eugene took great care of me.... Eugene even delivered my car to my house... Excellent customer service... I look forward to seeing the whole staff Every 5000 miles for my free oil change and tire rotation :-) #irecommend #rickhendrickcheverolate
mr Scott
16 de ago. de 2014
My sales rep was the best I've encountered in years. Calandra Lewis ead exceptional . Rick Hendrick should be honored to have such s person on there sales team. You just don't find that type of professionalism as ny mote
gagirl2hart
16 de ago. de 2014
I hit the jackpot with my visit to Rick Hendrick today. I was so dreading my visit based on past experience with other dealers but my salesman Eric Gadlage and Finance Manger Johnny Angell blew me away. I can't give high enough praises to either of them. I told them my situation and budget. Erick found me a car with every wish list checked of and Johnny kept it in my budget. Thanks guys your both AWESOME!!!
Ellen Hamilton
15 de ago. de 2014
I had the absolute BEST experience with Eugene Helms. I was a first time buyer so of course I was nervous going in to the process but Eugene comforted me with such a welcoming personality and I honestly wouldn't change a thing. Not only did he know everything about Chevrolet but also about all of the other car brands. He didnt care about selling me a car and getting me out of the door, he wanted to make sure that I was COMPLETELY SATISFIED!! He made the whole process about me and what I could afford and enjoy at the same time! I will forever buy my cars from Eugene and i STRONGLY advise you to do as well. Thank you so much Eugene, you're the best!
Donna Young
15 de ago. de 2014
The experience that we had at Rick Hendrick was the absolute best, thanks to Sandy Fordham and Johnny Angel. Sandy was the first person we met, and every encounter with him was wonderful. We never felt pressure, he was always courteous (even when we had to bring the whole family, the newborn and toddler!). Sandy answered all of my questions, and reassured me that he would do it over and over until I felt comfortable with my new car. And on the day of delivery, when he found me EXACTLY what I was searching for...I was so happy and surprised, I had to give him a big hug!! This dealership is the top of the line, and I can't say enough good things about our experience because Sandy made it so pleasant.
NandK
13 de ago. de 2014
Sandy Fordham made our visit to Rick Hendrick Chevrolet very pleasant. He was quick to accommodate us and got us the exact car we wanted. Extremely responsive to all our requests. We were on a time limit and he made every effort to get us out in a timely manner.
HeatherDeV
13 de ago. de 2014
I am very happy with my car purchase! Everyone at Rick Hendrick in Buford were very friendly and outgoing. Our sales rep. was great, he did everything I asked and was great explaining all the details and answering any questions that I had. He went above and beyond everything he had to do!
Sonia Croy
12 de ago. de 2014
I took my car in for its first oil change on 8/8/2014 and I was in and out in about 20 min. Everyone there is very friendly especially Jessie in service, he is very understanding and if you have any concerns he addresses them.
Ms Cola
12 de ago. de 2014
I Collette A. was welcome into Rick Hendrick Mall Of GA location with a big smile from Mr. Eugene Helms. We had seat to talk about what I in needed in a car and he was able to pick out just the car for me and color as well which was a NEW Chevy Curze. This car was just what I needed good on gas and i love it. Mr, Helms is a very nice and down to earth person. After i left with my car he continus to call and cheak on me to see I need anything. Mr. Helms is the greates sales man i have ever exprienced in my life.
cola2014
12 de ago. de 2014
I Collette bought my new Chevy Curze with the awesome Mr. Eugene Helms the best sales man ever. He listened to what I needed in a car and was able to work fast an put it in what I wanted and I love my car Thanks Eugene you are the best. So if you need a car go see Eugene
Ash
10 de ago. de 2014
Great sales professional, Colton Behrle! Was willing to get numerous cars pulled for review for comparison. Was shopping used and got a great new car deal!
Marc
10 de ago. de 2014
Great service. Everything was awesome. My son and I had a great experience with Patrick Kang.
Impala Chris
10 de ago. de 2014
We were immediately greeted in a friendly fashion. Calandra Lewis took great care of us. We felt welcomed by everyone from the General Manager, Sales Person (Calandra) to the BDC Rep. All of our questions were answered to our satisfaction. We walked out the price for the car that we wanted.
Jillian
9 de ago. de 2014
Max was more than able to answer ALL of my questions! I didn't feel he was pressuring me in the least. This was by FAR the best experience EVER. Will defiantly be back! My sister will be turning 16 soon and she will need a car. I know where to come!!!!!! :) :) :) THANK YOU MAX!!!!
Bruce Gay
9 de ago. de 2014
Outstanding customer service and professional. Anthony Moses provided a great experience that was not expected. I would highly recommend Anthony at Rick Hendrick Chevrolet!
William Daniel
9 de ago. de 2014
Roy Riley has sold me serveral vehicles, and each time I have had a the best experience. He takes the time to help me with all my needs, and I always leave with knowing that I have no future worries with my vehicles.
Marian Henderson
9 de ago. de 2014
Roy Riley is my favorite dealer. This is my second purchase from him and both visits were awsome. Roy makes sure he answers all my questions and does everything to make me happy. Thanks Roy for being the best saleman ever.
Happy customer
8 de ago. de 2014
My husband an I drove in from Riverdale Ga. We heard all the commercials on the radio not knowing what to expect. Our sales lady Calandra Lewis was great. She put us in just what we came there for. We are now driving out in our 2013 Chevrolet Impala. Thanks to everyoneat Rick Hendrick Chetvrolet Buford.
Tyler and Karen B.
8 de ago. de 2014
This was one of the best car buying experiences we have ever had. Max Portanova is definitely a 5 STAR salesman. He made us feel like more than just a customer! He spent time with us and never made us feel pressured. If you are looking for a place and a salesman to treat you right visit Rick Hendrick in Buford and ask for Max!!!
Suburban guy
8 de ago. de 2014
I am happy with the overall experience with Patrick Kang, Johnny Angell, and Adam Crane. Will recommend Rick Hendrcik Chevrolet in Buford to people I know. Very professional!
Floyd Parker
7 de ago. de 2014
Patrick Kang helped me to obatin and finance a vehicle for the monthly payments I wanted to be at. He has helped me find the right vehicle and answered my questions. I love the dealership and all the people working there. They're very professional and I will recommend Rick Hendrick of Buford to people.
w72hall
7 de ago. de 2014
My car buying experience was better than I expected. I was treated with care & respect. I never felt pressured. They worked with me to find a vehicle I would like & could afford. Sandy went above & beyond even after my purchase was done. I would recommend Sandy & Rick Hendrick of Buford without hesitation.
JGroover
6 de ago. de 2014
I had a very enjoyable car buying experince. Matt Ruiz was able to answer all my questions and some that I didn't have. Duringing the finance portion I was at ease with Johnny Angell. He was very friendly and answered all my qusetions and concerns. Both guys were extremely polite and a joy to spend the day with. It was truly a fast and friendly car buying experience for me.
Jyoungblood81
5 de ago. de 2014
The best car buying experience ever. This is the 3rd car I've bought from Rick Hendrick Chevy, and Colton did a great job. Very friendly and knowledgeable. Will definitely come back here for my next car.
karla duque
4 de ago. de 2014
Great experience! normally car buying is a very long process, boring and you feel that you are just another commission. All the representatives I dealt with were very polite, professional and answered all my concerns. Guess who is buying another car from there in the near future? Thank you bunches- The Duque Family.
Bailey3521
4 de ago. de 2014
This is my 2nd purchase from Rick Hendrick over the past 3 yrs and both times Joe has helped me get the vehicle I wanted at the price that worked for me. It's nice going to a dealership and not feeling pressured.The sales people are great and so is the service department!!!!!
Pozesny
4 de ago. de 2014
I had a great first experience purchasing a vehicle with Rick Hendrick's Chevrolet of Buford. My credit is far from perfect, but Steven Williams and Vanessa Mulahmetovic were both very helpful regardless of my situation. I told them upfront that I was unsure about my credit situation and that my verifiable income was only a certain amount per month, but they treated me as well as any customer. I was able to trade-in my previous vehicle as a down-payment and leave the dealership with the vehicle I wanted. The dealership even filled my truck with gas prior to leaving! I highly suggest this dealership, as they will do anything in their power to ensure you leave happy and pleased with your purchase!
Judy120032001
4 de ago. de 2014
Joe brings our cars for us to look at an always stays in touch with us an answers all my calls he is friendly an very nice an always helps all he can an also gives us good deals
Bob bolus
4 de ago. de 2014
Joe was very knowledgeable and friendly. He worked very hard to make sure that I was totally satisfied. I will buy my next Chevy from him.
mariasicily
4 de ago. de 2014
Hello, Ordering our new Corvette was a pleasure. Joseph and the staff were wonderful! We've purchased two vehicles from Rick Hendrick Buford, and will certainly keep them in mind for future vehicles.
mamawsweatpea
3 de ago. de 2014
I have never been to shop for a car and have the most friendliest, unpushy salespeople in my life! Wonderful job to Colten and Johnny Angell for going above and beyond the call of duty to help a customer leave happy! Thanks for all that you have done and looking forward to many more purchases from Hendricks of Buford!The Eddingtons
Mike Gee
3 de ago. de 2014
I came to Rick Hendrick Chevrolet not knowing what to expect. I can honestly say the experience was a good one. Matthew Ruiz and Todd were great!!! I would come to them again for future needs!!
Hilton R. Walters
3 de ago. de 2014
Matthew Ruiz did a great job showing us the Silverado and explaining things! Todd also did a great job! Thank you!
b smith 1370
31 de jul. de 2014
Colton Behrie was a great sales person to work with he went above and beyond to get me in the car I was looking for.
vale787878
26 de jul. de 2014
He was very disrespectful and even pointed his finger at me a customer and a customer of 25 years Todd was lazy and didn;t dohis homework and was nasty to me as a customer.
jstrand17
22 de jul. de 2014
I was contacted by Rick Hendrix Chevrolet in Buford due to my 2009 Suburban LTZ. It was in great shape, and desirable for resale. I had no intent to 1) trade it in, and 2) walk out the door a few hours later with a 2015 Suburban LTZ. Their trade in value was fair, and the terms on the new vehicle were excellent. Mike Anderson walked me through the process from drive in to drive out. He was knowledgeable and worked with me to meet my goals. Overall, it was a great experience working with Mike, and look forward to many years of enjoyment with my new purchase.
austin1709
20 de jul. de 2014
I went window shopping just to see the new 2014 cars , really not ready to buy but the car was so NICE!!!along with a very nice salesman Mike Anderson. I was asked to take a test drive and really like the car , color and the package was perfect, BUT the engine was a 4 cly. and my needs called for a engine with a 6cly.Being a great salesman Mike said I'll find you one same color same package but with a 6 cly. engine, I gave it very little thought and went my way. Early the follow day Mike called, I FOUND YOU ONE, my replay found me what? Anyway make a long story short two days later I'm driven my new 2014 car from Rick Hendrick ChevroletThanks Mike Anderson, Well done !Bobby McElroy Sr. !
dale8843dalewheeler43
10 de jul. de 2014
All was so good with me and so nice glad I got a new truck with them and still are making a big deal with my truck and seeing if I'm happy with it
delpgreat
7 de jul. de 2014
Colton and the entire Rick Hendrick Staff are exceptional. They went above board to ensure that I received the vehicle I desired in a stress free and competent environment. Best car buying experienceI have ever had!
royricejr01
4 de jul. de 2014
Awesome employees!! Very knowledgeable and friendly. This was my second purchase with this dealership. Thanks Colton Buhrle for all of your help. I look forward to coming back for my next car
achaney11
2 de jul. de 2014
Recently my husband and I went to Rick Hendrick Chevrolet to see if we qualify to get a new vehicle. We went there because they honestly do work with people that do not have perfect credit. Our Salesman was Eugene Helms and I just have to say WOW! Eugene took the time to find out our needs, and was very personable. He was a great, down to earth guy and we really enjoyed the whole experience. So often, we have discovered salesmen that only seem to care about the sale but Eugene really cared about what our family needed and he delivered just what we wanted. My husband is a pretty big guy who never wanted to go anywhere with me because he felt squished in our car - but now we have a beautiful 2014 Equinox that he will go places with me and it is all thanks to Eugene. If you are looking for a great experience with a great family man find Eugene at Rick Hendrick Chevrolet. We also want to give a shout out to the guy who worked financial genuious their Finance Director Edinson Villaquiran -- thank you for working your magic!
acoley
30 de jun. de 2014
Logan was Professional from the very beginning. He got us a great deal on a new Camaro. Corey got us through the paper work quickly.
maysjeffreya
28 de jun. de 2014
would like to thank corey and Logan for all their help with out them i would not be driving. Thank you for all the help
ksmoore25
28 de jun. de 2014
Rod is one of the nicest car salesman's I have worked with. He listens to the customer & execute a plan to make their request a reality. He also continue to check on me & my satisfaction with my purchase. He make me feel like a valued customer & not just a number. I will highly recommend anyone interested in purchasing a car to Rod.
johntwinn
23 de jun. de 2014
Picked what we needed, knew the car and could help us compare against competitors as to why we should buy a Chevrolet. Great job! Looking forward to the relationship with Rick Hendricks Chevrolet in Buford.
Dylan.McCurry
20 de jun. de 2014
Logan is great. If you want a straight shooter than goes above and beyond he is your guy. Best sales person there. I'm only asking for him next I decide to buy a 3rd Corvette. Trust me he is the one to ask for!!!!! Great job Logan. You impressed me so let him impress you too.
antonio678
20 de jun. de 2014
Had an appointment with Logan, came in test drove and filled out paperwork. Within an hour I was approved talked numbers and was out in no time. Highly recommended
Anguyen33
20 de jun. de 2014
Logan and Corey made my car buying experience quick and easy! They even made it fun and I never felt pressured in any way! I highly recommend Logan, Corey and everyone at Rick Hendrick Chevy Buford!
mphull01
20 de jun. de 2014
We couldn't imagine a better dealership to buy from. The staff was friendly and showed that they would do what it takes to get you in the vehicle you want at a suitable price. We drove 2 hours to get there and they knew that. When it was closing time and it looked as if we was going to have to make the drive again the next day to complete the deal the staff stayed till 1am to do what had to be done to make the deal happen. We left at 1am in a brand new Silverado. And a side note. Our kids loved it too with the popcorn and tv. It kept them occupied while we conducted business. I would recommend Rick Hendrick of Buford to anyone.
Sweetnspicy
17 de jun. de 2014
Everyone was very kind at Rick Hendricks. Especially Rod Payton and Johnny Angell. They were patient with me and answered any question I had. I would recommend this dealership to anyone.
Lisahammond
12 de jun. de 2014
What a wonderful experience.. We will definitely be using this dealership, exclusively.. Oh, and the young finance manager, unbelievable... What a team!! We will always bring our business to you, along with our family and friends.. Thanks a bunch
Kay12
11 de jun. de 2014
The service from the team at Chevrolet was awesome from start to finish ..the process and customer service was excellent,,, thank you!!!!! Guys A+ s
WATKINS4
10 de jun. de 2014
Me and my husband had no intentions of purchasing a new vehicle on 6-7-14. The people were very friendly and knowledgeable. They understood our financial situations and made us feel at ease about our purchase. I would recommend them to anyone. I'm in love with my "HEAVY CHEVY".
willie.walker
10 de jun. de 2014
Great service. I have never experienced service of this caliber. Elizabeth Tuttle was amazing. And so was Todd. Recommend anyone shopping for a vehicle to visit them.
dds7811
9 de jun. de 2014
My husband and I had been looking at the chevy equinox for quite some time. The only problem was that we had less than desirably credit. When we arrived at Rick Hendrix Chevrolet we were greeted by Rod Payton. I assumed that once again my husband and I were headed for another dead end because Rod looked so young. I thought that this young man could not possibly be seasoned enough to handle our very unique situation. Boy was I surprised!! Rod asked me what I wanted in a vehicle and he delivered. Throughout the process he was kind, patient and did not stop until we were satisfied. Rod was able to accomplish much more than veteran salesmen had not been able to do at other dealerships. Hats off to Rod Payton!!!
dg120669
9 de jun. de 2014
Danielle made what is usually an uncomfortable experience (vehicle purchase), a wonderful experience. I would refer others to her with no problem. She was very friendly and knowledgable; answered any question I had.
bhoodenpyle
8 de jun. de 2014
Great experience with this company I would definitely recommend them to anyone! Cameron,Corey and Frank were awesome! We will be back again! THANK YOU!
johnnycollier315
22 de may. de 2014
Cameron was great so helpful and I am extremely happy with my new vehicle. I purchased the best truck a Dodge 1500 RT! THANKS CAMERON
Greenfield
20 de may. de 2014
Very professional, courteous and extremely helpful. Salesman and Finance personnel went above and beyond to meet our needs and make us happy. Highly recommend this dealership!
ddriggersjr
19 de may. de 2014
Awesome, 2nd to none car buying experience. Shout out to Elizabeth, Mike D, Matt and crew!!! I will definitely be back and will recommend to everyone.
Efischer1
11 de may. de 2014
Colton did an awesome job was helpful and knew all the in's and outs of my new truck. Will definitely recommend Kendrick Chevy to all my friends.
EmTeeze24
11 de may. de 2014
I Will always come back to buy my car from here. Every single person in the dealership was exceptionally nice and well mannered to me. Joe mariscal was my salesperson and he answered any and every question I had. He took me step by step and was very patient with me. Derek Satterfield was my finance manager and I could not believe how someone younger has such respect for every person he spoke with and the amount of knowledge he had truly took me back. I felt very comfortable and they all truly wantEd what was best for me. I left with zero questions and for being a first time buyer I left the happiest girl alive. I advise EVERY person to come to rick Hendrick Chevrolet of Buford Ga. I promise you will be COMPLETELY SATISFIED! (;
Lanjen1111
10 de may. de 2014
Overall good exp here everyone was friendly and nice mrs Amos took good care of me she was knowledgeable and attentive. I'll gladly recommend some of my friends and co workers here
Burrows
10 de may. de 2014
From my first contact with this sales team they were delightful to work with! Great service, no pressure- really just wanted me to be happy!
Tculpepper
10 de may. de 2014
I purchased a BMW today at Rick Hendrick Chevrolet. Cameron. Was great to work with. He was very knowledgable about the vehicle. The entire experience was great.
Ellis1389
10 de may. de 2014
We are once again Super, Happy best customer service A1 Buford ,Great Job never any problems with appoinment , we told them our needs and won.
CrazyTruck
9 de may. de 2014
I went to Rick Hendrick Chevrolet Buford to look at not buy a truck. i wanted a used car because I didnt think I could get financed on a brand new truck. but after working with Cory and Edinson i realized that new financing on a truck was much better for my situation! thank you guys and the entire chevy team for making this silverado work for me.
beaujon12
9 de may. de 2014
I call this morning to see if a Jeep is in stock, confirm three times with Travis Davis. During the call his "production manager" is walking by and he confirms for a 4th time that the car is in stock and ready for me to test drive. He wants me to make an appointment and I do 1 hour later. I get to the dealership promptly at 11:45 a.m our appointment time. Checking in at the front desk a manger Derek Satterfield greets me and tells me the Jeep will be pulled around for a test drive. 15 mins goes by and another salesman walks me back for small talk. 10 mins later they tell me the Jeep sold over the weekend. I walked out mad as xxxx since they wasted my time. I get back to the office and have my assistant call to inquire about the Jeep including the stock number and she talks to Solomon and he gives her the exact same script, saying the jeep is available and oh hold on there is my "production manager" and again confirms the jeep is in stock. This must be their script! He makes an appointment and is expecting her there this afternoon. These guys are why car salesman have a bad reputation.
jfreeman33
30 de abr. de 2014
The overall experience I had at this dealership was great! Great customer service! Great prices! Great Deals. Could not be happier with the truck I purchased.
tip9547
7 de abr. de 2014
The dealership overall is a nice place. The salesman dont seem to helpful, but they give it their best shot. The service department seems very knowledgeable, and is quick to diagnose the problem of your vehicle.
derekware
2 de abr. de 2014
I really like the service and professionalism at your dealership. I was treated like someone important, or that I mattered. That is something you don't find at dealerships or any other establishment. Richard Johnson "IS THE MAN"!!!! Thank You and keep of the good work. LOVE MY SILVERADO.
Teamv
28 de mar. de 2014
Sadly the experience we had was that if the stereotypical used car salesman sort. Not sure if I can buy into the validity if these other reviews or maybe folks are just asked to fill this out after their purchase when they are in a high. We negotiated on a vehicle that had been sold a day before, even after being told it was still available from a sister location. Even despite that the negotiations were what you see in a movie. Back and forth and when you go to leave somehow better finance rates are offered. We are not typical buyers. We had over two months of research and knew our credit score warranted a good rate. Through the whole process we felt scammed and only stuck with it given it was the car we had been waiting for as we are not impulsive buyers. Would not recommend it here to anyone and will be sure to share our experience with everyone.
teebonds
22 de mar. de 2014
Rodrick was very helpful. He got us the exact vehicle we went in there expecting to buy. My credit isn't that great but he worked with us and we left the same day with a vehicle. Thank you Rodrick!
c1davis
13 de mar. de 2014
We had a very pleasant experience at Rick Hendrick Chevrolet at Buford. Rashaud was very professional and very knowledgeable about the vehicles that we viewed.
Xavisti
13 de mar. de 2014
Great sales person and was very helpful towards my purchase, I recommend him to anyone . ReShaud showed me all of the features and explained very well towards my purchase .
Nat91
13 de mar. de 2014
I had a solid experience with Renee. She worked really hard for me and she was very nice and polite. She is a very good person to work with.
kswart2014
12 de mar. de 2014
Their customer service is friendly and knowledgeable; their quality of work is excellent and in a timely fashion!The employees are very friendly and seem to be one big happy family! Overall, the experience was excellent and their prices are competitive and fair! Cameron Risley is the BEST!!!
JakeBmi
11 de mar. de 2014
I had a good experience at Hendrick Buford. Richard did a good job showing me a couple options and locking in a pretty good deal. Ask for Richard
Jeffjohnston225
11 de mar. de 2014
Renee was great. She really helped me get in a reliable car. My only concerns were safety and reliability and my cruze satisfies both of those needs
lramirez
7 de mar. de 2014
I spoke to Mr Vinel Brown over the phone to check the accuracy of a listing on autotrader.com as the price was very low. He said that the vehicle is still available according to his inventory manager, but he could not give me a price. He wanted me to come to the dealership, but I said not until I get the price of the vehicle. After the phone call, I immediately went online to Hendrick's website, but did not find the car, so I chatted with the rep and confirmed the availability of the car, but no price, so I was given the manager's phone # which is really the main # to the dealership. I made the call and Vinel answered the phone and informed me that the vehicle is sold and could not give me the listing price. All I wanted was to check the accuracy of the price. If there was a misprint, then correct it, but don't try to do the bait and switch tactic. I am pretty sure I will not deal with this sales rep.
Jackie120
1 de mar. de 2014
I went not too long ago and was helped by Rod he was very friendly and gave me really good Information about several cars I looked at, all the staff is great and I enjoyed my visit I definitely recommend him and the dealer if you are looking for great service and awesome prices on cars ! thanks Rod and Rick Hendricks dealer
robberts6
26 de feb. de 2014
Manarable, helpful, useful, respectful people, I would recommend anyone that I know to purchase a vehicle from Hendrick-Buford Chevrolet. The service was great, I initially came to purchase a vehicle that I've wanted for sometime now but when I received help from a few of the employees they helped me make a better choice.
kjones4
26 de feb. de 2014
I was very pleased with the services provided to me. I was engaged from the time i walked in the dealership. Even though I did not make a purchase I would definitely return for future services.
Babyram227
26 de feb. de 2014
Mr. Vinel Brown helped me out so much. I LOVE my new car! He personalized my experience and loved it! He was also very knowledgeable about the cars too! That helped! I'm sending all of my family his way.
Araceli1017
26 de feb. de 2014
Mr. Payton was very friendly and helpful. He made me and my husband feel welcomed. Will defiantly be recommending him to our friends and family. We love our new car!
fufy2006
26 de feb. de 2014
I have never had such a fabulous car buying experience as I did with Vinel at Rick Hendrick Cheverlot. I was able to schedule an appointment that actually started on time. Punctuality can be a huge game changer with a customer. There was zero pressure, which was a pleasant surprise. Long story short I purchased a Cheverlot Impala. After almost 18 months of searching for "the one", off I drove in my dream car. Thank you Vinel!
mlnereim
26 de feb. de 2014
Great help from the salesman! knew everything about the vehicle and was very friendly and helpful. I would love to recommend this dealership to my friends and family
babyruth1120
26 de feb. de 2014
Extremely professional ,courteous, very knowledgeable about product and services and was sincerely interested in what I wanted. This employee is an asset to your business
cammiecat
26 de feb. de 2014
Logan was awesome! He walked me through the process of buying a brand new Tahoe and made everything easy as can be! He was extremely nice and was never pushy! Finally a dealership that focuses on customer service! Couldn't be happier in my visit! Thanks Logan and Brad y'all rock!
raywages13
26 de feb. de 2014
I went to look at 2014 camaros and had a wonderful experience. Everyone I spoke with was very knowledgeable and courteous! I will definitely be recommending this dealership to all my friends and family!
Tneville
26 de feb. de 2014
Aaron Kniffin is an awesome salesman. He made sure I got a great deal and he was straight forward with me. That's exactly what I was looking for. ASK FOR AARON!!!!
beverly58
6 de feb. de 2014
Mr. Cory Rick very hard for my deal to go through he had a lot of patient and care a lot for his customers, any time of the day you can call on him and he will help you with the problem. I'm very glad I has Mr. Rick for my sale rep. I tell all my friend he will get the job done.Thank again Mr. Rick I love the Malibu 2012 I'm in Rick Hendricks is the BestBeverly Gallup
Jarmistead
15 de ene. de 2014
Excellent customer service! Brandon is by far the very best salesperson I have ever had the pleasure of working with. I have bought 2 cars from him and this dealership and will buy all of my future vehicles from them. Brandon works for the customer and takes pride in helping you find what you want, and seeing it through until your happy. I highly recommend Hendricks Chevy of Buford but more than that I recommend Brandon Mouzakis. What a great guy!!
Fairley
11 de ene. de 2014
Joe was very helpful and made buying my truck quick and easy. When I bring my truck in for any kind of service he goes out of his way to make sure the service department takes care of me and always stops by and says hello.
goldteamer
10 de ene. de 2014
As a first time buyer, I can't be happier about how smooth the process went and how well they took care of me at Hendrick of Buford. I love my new ride!
Gh1982
8 de ene. de 2014
Mike Anderson was great. He did a great job of making the process low pressure and easy to get through. We love our new vehicle.
JeanineR
8 de ene. de 2014
Thanks you for the awesome experience with your dealership. I absolutely love my new Malibu! Everyone was so helpful from point A to Z. I will definitely refer you guys to my family and friends
Kelbug10
8 de ene. de 2014
I am from NC and I was searching for a vehicle for my son. I was looking for a good price, low mileage, safe and fuel efficient. I was working with a local dealer but the vehicles I spotted kept coming up in Georgia so I decided to do a deeper search to locate a car. I spotted about 3 cars that were listed in Buford. I called in and spoke to Maurice Harris. He was very knowledgeable about the vehicles and set me up with a VIP appointment. I decided to make the trip and make it a quick vacation for the family. In the dealership it went just as smooth as my phone convo with Maurice. We were able to come to a solid deal which was my first concern but I am an avid believer in customer service which they did a great job. By the way, the popcorn was good too.lol but I would recommend this location and Maurice in particular. Tiffany was also really nice when I came in. The construction made it a bit confusing but it looks like it will be an awesome facility when it is finished.
Kaijackson1
8 de ene. de 2014
I usually hate dealerships. I always feel like its a scam of some sort. However Mr. Winfield eased my mind. He helped me gather all the information I needed while I was doing my research. As a female it feels really good to know that I can come in a be helped promtply and leave feeling as though I received truthful information. I will be back again and this time I will be bringing my mom.
Jcarter1221
8 de ene. de 2014
She was extremely helpful! She knew everything I asked and I didn't feel rushed or like I was being forced she was really just overall a wonderful car sales person! I recommended her to a few friends of mine because of my experience!
Joyner1234
8 de ene. de 2014
My overall experience with the dealership was really good, I really liked the service I received while on the lot. I didn't feel a lot of pressure from the reps which was important to me. Everyone seemed very knowledgeable and was about to answer all my questions.
esessoms7
7 de ene. de 2014
Hendricks Motors showed great leadership and outstanding customer service. When I visited the dealership Tey welcomed me with open arms. Made me feel right at home.
rcw89
7 de ene. de 2014
My experience was awesome and the customer service was outstanding! These are the best and I would definitely recommend to any and everyone! Keep up the good work guys!
Rtaylor30
7 de ene. de 2014
Great Service! I called to schedule an appointment to come in and was quickly in there to talk and look at nice chevy's. I was on the fence about purchasing one that day. I left with a nice Camaro.
dkjohns3
7 de ene. de 2014
I would first like to say I was extremely pleased with the customer service I received while looking for a new car. My girlfriend and I have been looking for the right car for a while and luckily found one online with Rick Hendrick Chevrolet of Buford. The fact that we are from out of town was already an issue but Maurice made us feel at home and eager to travel back. Im happy we made the trip to see you guys. The car looked better that it looked online and Im so happy we made the trip. Thank you again to Maurice and Rick Hendrick of Buford for a wonderful experience!!!
sunnydays3
7 de ene. de 2014
I would recommend Derek Satterfield to others who are interested in buying a car. He was professional, courteous and knowledgeable. It was an enjoyable experience.
drhenry654
7 de ene. de 2014
I definitely recommend this dealership. It was a pleasure speaking with Maurice on the phone. He guided me through the steps and when I arrived I felt very comfortable and prepared.
Cmont810
6 de ene. de 2014
I hate car dealerships but Taz may have changed my mind. I came in very uneasy and undecided but Taz made the process nice, easy and pressure free and that was key for me. TAZ is the best!!!!
Chrislenoir718
6 de ene. de 2014
I had a great visit with Roy Riley. This is the third vehicle we purchased from Roy and he is always extremely nice and knowledgeable. I will continue to purchase vehicles from Roy. If you want a deal, call Roy.
r_reid1_
6 de ene. de 2014
While visiting Rick Hendrick in Buford, I was greeted with great service from start to finish. Customer Service associates informed me substantially on the cars I was interested in, helping me come to my final decision. I'll definitely be back to Rick Hendrick in Buford as I continue to purchase Chevy in the future.
Mowilliams13
6 de ene. de 2014
This was the best car buying experience I have ever had from start to finish. The entire staff was very friendly and my sales associate was very knowledgeable. Derek did a great job, make sure you ask for Derek.
RolandSpencer
6 de ene. de 2014
My wife and I came in to take a look at used vehicle, but fell in love with the new Cruze. We weren't sure we would qualify but to our surprise we did. Our sales person was very patient and understanding even though my wife kept going back and forth as to whether or but we should get it. I really enjoyed my experience although I wish I could have brought them down on the price a little more. The price I paid was fair, but I still wish I had tried harder out of principle.
Jcarvel
6 de ene. de 2014
I had an awesome visit at Rick Hendricks. I came in to buy a used vehicle after speaking to Andre but when I came in, they helped me get a brand new Cruze. I would recommend Andre to my family and friends.
Kaann02
2 de ene. de 2014
Two years ago I bought a new SUV from Rick Hendrick Chevrolet in Buford. I had a great experience and have since highly recommended the dealership. As of my visit today, they have lost my business, my confidence, and my recommendation. I was amazed by the difference. When my husband, son, and I got to the dealership we got out of our vehicle and walked around in the front lot a bit. We were never approached by anyone to offer assistance to us. We went into the showroom. We spoke to someone at the desks who asked if we had an appointment. We did not know we needed an appointment to LOOK at cars. She got a salesman to meet with us. We expected to be taken to the lot to talk and look at cars that we might be interested in. INSTEAD, we were taken to a small desk and asked what we were looking for. We said that we wanted our son to look around to see what kind of USED car he might like to have. Immediately, the salesman said he could help us. THEN, he proceeded to take all kinds of information from my husband and put it into the computer. It was basically a financial application. He also asked for my husbands license and copied it. We still had not even looked at any cars at all! He left obviously to check our credit and returned ready to talk. He began a HUGE pitch to sell us a NEW car. We told him we did not want new as it was for a teen driver due to insurance, etc. He continued to push the new car through several different avenues. When we finally convinced him know that was not our intention, he left and was gone for at least 20 minutes. We almost walked out but saw he was coming back so he sat down and said he had a car we could test drive. He had the key with him. We still had not looked at any cars and were now being given a car to test drive without even seeing a picture of that car or any other car for that matter. I asked how much was this car we had not seen and he said we would discuss that when we come back. WHAT!! In this whole lot there is only one car that I am allowed to see or test. He wanted my husband to sign a paper so that we could test drive this particular car that had been CHOSEN FOR US! He refused to sign and told the salesman we were leaving. He told him that he did not like the process they were using. It was very frustrating and disappointing. We actually drove an hour to bring our son there so that there would be a variety of cars for him to see. He did not see even one! Im not sure what has happened to this dealership in the last 2 to 3 years but it has not been for the better.
jeanine_ricks
31 de dic. de 2013
Everyone was so nice and welcoming. they knew my price range and what I was looking for. Cory gave me an extraordinary deal. I could not thank him more. Out of my 22 years of driving I finally got my own brand new car.
gacable
16 de dic. de 2013
I wouldn't recommend this dealer to ANYONE that has credit issues. I've heard the commercial saying they can get anyone with bad credit into a car for little to nothing down. That's completely B.S. back in October talked to Jasmin in internet sales told her I didn't have anything to put down explained my current situation she set me an appointment up with their "special finance" team well drove approximately 2 hours well the "special finance" team was a salesman basically got the run around told would need 30% down. So my take is they will only work with you if you have a good paying job or about $5,000-$10,000 down if you have bad credit. And from what I gave seen on here and the Facebook page I'm not the only person they have done it too. I will either going to my dealer here in Rome,ga or Hardy at least they haven't tried to pre on me and told me it was raining. If I could get hold of rick Hendrick personally I would. Also a woman called me this past Friday to see if she could set me up an appointment to come in I explained to her what happened she didn't seem overly concerned even asked if I knew anyone in the market for a new vehicle told her even if I did I wouldn't send them to their dealership.
april1212
27 de nov. de 2013
Simply the best car buying experience ive ever had. Best selection, price and financing. Thanks to Mike and his team for my new Tahoe! I reccommmend them to everyone!
Bandit21
13 de oct. de 2013
This dealership is a huge rip off! There are a bunch of crooks working there who tell lies to majority of customers who go to that dealership!
Tahoe Hunter
22 de sep. de 2013
Looking for a specific option package vehicle, they had it. Scheduled appt the night before, confirmed via email an hour before leaving home. Store is 45 minutes away. Got there, were told vehicle sold but we have another....
Step12
18 de sep. de 2013
Heard their ad on radio about helping people with low credit score. I called ahead and was told I was approved and made an appointment to drive two hours to get there. Got there and the run around began. After sitting there over four hours I left told not to worry I would be able to get the car...the next day I called and was made to feel they didn't want to do business with me. And I was right...financing fell thru after waiting all day. I WILL never recommend them. They are false advertising and deceptive .
TomSeawright
29 de jun. de 2013
Was told we were pre-approved prior to traveling an hour and a half to dealer. Spent 4 hours and no car! They say whatever they can to get you into the dealership and then when you get there they give you the run around. Very disappointed, total waste of time!!!
kmfgirl34
25 de jun. de 2013
My husband took his Chevy 2500 van here for an alignment and 100,000 recommended services. The told us a price and he was charged $90 more than they had quoted us. They said that they couldn't give an exact quote so it was more. When we were getting ready to pay, he was messing with the prices to add the $90 to the total. Turns out, they did an oil change that we didn't want and specifically said we had just done it a week earlier. They added the oil change price into it so the wouldn't have to eat the cost! A couple days later, my husband took it back because the alignment wasn't right. He got it back even worse! He says he doesn't want to take it back again cause they'll just screw it up more.
WrestlingCoachP
14 de may. de 2013
I had an excellent experience and the service was great. As a first time car buyer, I was weary about the car buying process in general; but after several talks with my representative, I felt comfortable and assured. I was able to get an awesome car for a reasonable price. Now, I have a new car that I'm proud of and a dealership that i will always recommend! You never forget your first!
reginaldp
14 de may. de 2013
This location paired good service, up to par staff, and a good product. I would recommend the location to friends, family, and anyone in the area.
Rasmay86
13 de may. de 2013
This is the absolute worse dealership to buy a chevrolet. If you choose Rick Hendricks go to the one in duluth. Buford locations is horrible! I was told a price would be matched with a print out. I get there I get lied to about the rebates on the vehicle, I get lied to about the price of the vehicle, and the manger Todd is completely uneducated in his line of work. The Rick Hendricks in Duluth offered me a better price and then he has the nerve enough to say " its the same company so we have pretty much the same price and rebates". BULL. The man couldn't even lie straight. He insist on selling my the car at a price that he felt was right. This is the last time I will EVER EVER attend to do business with.Not to mention I came in a week earlier looking for a truck when I was told they had one in my price range. Instead of pulling the vehicle around he insist on running my credit and trying to find me a more expense vehicle. WHAT? DUDE I KNOW WHAT I CAN AFFORD BETTER THAN YOU DO!. If i want a $20,000 truck I would ask for one. ( yet you wonder why people get into debt is because of salesman like this who wants to sell you high price vehicles and finance it thru companies they know so they can get it done. Instead of selling a person what they can afford with their approval that the dealer is going to use anyway once they shotgun their credit around to every bank in the world. So folks as you can see, even if you have perfect credit Todd the manager here will ruin it trying to find financing every where else. Its funny because they tell you if you should around for a vehicle your score do not go down as much. However if you choose to not buy a car with them and go somewhere else to have your credit run apparently thats when it hurts your score. Hmm NO! Its not rocket scientist that if you run your credit your score will suffer. Us car buyers are not that stupid as you crooked salesman and finance guys think we are!
tracimccarthy
10 de mar. de 2013
Liars.. Called ahead and verified make and model of car I was interested was on the lot. After telling them I would be driving 25 miles to get to them They ASSURED ME they had MANY of them available for me to test drive. Got there and after stalling and trying to get me to look at a different car they said they didn't have what I wanted to see on the lot! So depressing that this dealership lived up to the poor reputation that dealerships always lie just to get you in the door.......
Rick Heald
11 de ene. de 2013
this dealer advertised a particular vehicle in their ads and I called and scheduled a viewing and drove 120 miles to look at it . When I got there they told me they had just sold the vehicle. I have been following the ad and it is still posted on cars.com and autotrader. It has been almost a month since I was there and I called again and the salesperson stated that they still have and wanted to schedule a time for me to view it again. This is just a ploy to get you in the dealership to sell you something you don,t want. They should not be able to advertise a vehicle they no longer have or maybe never had in stock.
kendrick19
29 de dic. de 2012
First visited another Hendrick dealer who was worse in Duluth they promised to make it better at this one but it was more of the same dishonesty at its finest. We came to ourchase same car which we had previously seen and wrote up deal car had to be brought from another city so we had to rely on online description and promise of inspection upon arrival by their certified staff. While waiting for car to arrive they started advertising it online for $300 less than we paid. When car arrived we were told it went through inspection but back tires were almost bald, 3 of 4 speakers were blown out, there was a leak in windsheild washer fluid, and various other scratches which were not visible or described when we purchased. We were basically told sorry when we tried to address the issues. Then 3 weeks later we went to get tag and they had not done the emissions which is the law to do so in our area. Very disappointed would never shop here again
CareySTevens
26 de dic. de 2012
Worst experience ever. Called ahead to make sure they still had the car I had seen online they checked and said YES we will have it waiting when you arrive. When I arrived waited 30 minutes for them to tell me NO we don't have the car and then brought around 2 more expensive cars for me to look at. They lied the car was never there just wanted to get me in to look around. If they will lie about having a certain car what else will they lie about? I would never waste my time and return there.
NIGHTLIFE
23 de ago. de 2012
AFTER GOING TO A COUPLE OF PLACES AND GETTING TURNED DOWN LEFT AND RIGHT. I WAS ON MY WAY BACK HOME. I HEARD THE ADVERTISEMENT FROM RICK HENDRICKS CHEVROLET IN BUFORD ON THE RADIO SO I DECIDED TO GIVE IT ONE MORE TRY. I PULLED IN THE DEALERSHIP WITH MY 2001 HONDA CIVIC WITH 233,215 THOUSAND MILES, IT WASENT LONG BEFORE MITCHELL APPROACHED ME AND WELCOMED ME INTO THE DEALERSHIP. HE ASKED ME IS THAT CAR GOING TO BE OURS NOW, SO I LAUGHED, I TOLD HIM YOU WOULD GIVE ME $500 DOLLARS FOR THIS CAR. HE TOLD ME WHAT IF I TOLD YOU I COULD GET YOU $1500 FOR YOUR CAR. I EXPLAINED TO HIM THAT I WAS JUST TRYING TO LOOK AT THE INVENTORY AND WASEN'T TRYING TO BUY ANYTHING, BECAUSE MY CREDIT WAS VERY LOW AND I HAD NO DOWNPAYMENT.HE SAID THATS NOT A PROBLEM SIR WE WORK WITH 34 DIFFERENT BANKS AND GETTING YOU APPROVED IS MY JOB, HE SAID I DONT PROMISE YOU THAT I WILL GET YOU APPROVED BUT WHAT I CAN PROMISE YOU IS THAT I WILL WORK REALLY HARD FOR YOU. ALL I ASK IS FOR AN OPPORTUNITY TO EAR YOUR BUISSNESS AND MAKE THIS THE BEST CAR BUYING EXPERIENCE YOU'VE EVER HAD. SO, I GAVE HIM AN OPPORTUNITY. AFTER A SHORT PERIOD OF TIME HE CAME BACK WITH A SMILE ON HIS FACE GUEES WHAT I GOT YOU APPROVED CONGRADULATIONS. I HAVE THIS BRAND NEW CHEVROLET CRUZE FOR YOU LETS DRIVE IT.I DON'T KNOW HOW RICK HENDRICKS CHEVROLET DID IT BUT IM VERY HAPPY WITH THESE GUYS, THEY WORK REALLY HARD FOR YOU. WE DIDN'T GO THROUGH ALL THE BACK AND FORTH. IF YOU'R CREDIT CHALLENGED LIKE ME, IF ANYONE CAN GET YOU APPROVED IS THESE GUYS.THANK YOU MITCHELL FOR ALL YOUR HARD WORK, TELL BASIL THAT MY BROTHER IS COMMING THIS SATURDAY HIS LOOKING FOR A CAMARO.
JOHNTHEFIRST
24 de jul. de 2012
This is by far the worst GM dealership I have ever been to, very dis-honest and service is a joke, This is one of those places that if you have never owned a chevy vehicle before you would be very sorry you purchased anything from this dealership, GM itself is a great company but this dealership is a bad egg. If you don't believe me and have some money to waste then go ahead but don't say you have not been warned!!!!!!!!!!!!!!!!!!!!
gyrly22
25 de may. de 2012
Special thanks to Neil Neptune for the great customer service that I was given when I purchased my car. The folks at Rick Hendrick Chevrolet in Buford are awesome. They worked hard to get me riding and all I can say is KUDOS to Neil and the rest of the Rick Hendrick family.
AGNESP
23 de feb. de 2012
BEST SERVICE EXPERIENCE EVER. RICK IS TRUSTWORTHY, (AS A SINGLE WOMAN WHO KNOWS NOTHING ABOUT CARS- THIS IS IMPORTANT!) FRIENDLY AND CONSIDERATE OF MY TIME. I WILL NEVER GO ANYWHERE ELSE! THANK YOU, RICK G.
phenix7221
5 de ene. de 2012
I have a post on the squeaky wheel.com just search Bunch of Liars to see it. Alos i have filed a formal complaint with the better business bureau, still in the works. Bottom line, they lie, they deceive, and they waste your time. AVOID THIS PLACE!!!!!go somewhere elsethats my opinion. I have bought15 new cars over the years, and this palce is by far the worst i have ever dealt with.
kennyg49
8 de dic. de 2011
Terrence Sims Realy nows how to please his customers,I was impress with the way RICK HENDRICK CHEVEROLET help me drive off in a brand new 2011 chevrolet malibu,everyone was so nice to me and my family that we felt right at home.it was a long drive from charleston to buford but I was told by Terrence that RICK HENDRICK CHEVROLET would do all they can to put me in a new car and they did. now I can tell all my friends were to come go and get there cars Thanks guys Kenny Green from Charleston SC.
Stevestick
14 de sep. de 2011
Worst experience from a dealer I have ever had. Arrogant with no cause. You think they would appreciate a new customer in this economy, obviously not. I will never try them again!
Además, Rick Hendrick Chevrolet of Buford of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Rick Hendrick Chevrolet of Buford. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Rick Hendrick Chevrolet of Buford es definitivamente el mejor lugar para comprar autos usados en línea.