Used Cars for Sale at Ramsey Nissan in Upper Saddle River, NJ
476 millas lejos de Usted!
Ramsey Nissan de Upper Saddle River le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , Ramsey Nissan es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por Ramsey Nissan para obtener el auto asequible que sea adecuado para usted.
Localización: 401 NJ-17, Upper Saddle River, NJ 07458
Teléfono: (201) 825-4040
Tiempo laboral: 09:00 - 18:00 Abierto ahora
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Autos usados por Ramsey Nissan
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Ramsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesRamsey Nissan
Distribuidor autorizado por el EpicVIN
07458, Upper Saddle River NJ
Comprobar detallesAdemás, Ramsey Nissan of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Ramsey Nissan. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Ramsey Nissan es definitivamente el mejor lugar para comprar autos usados en línea.
Jenna McKean
13 de ago. de 2020
The team at Ramsey Nissan rocks! Jorge is amazing, as always! He makes buying a car simple and painless. His honesty and true passion for what he does is extremely respected. He listened to our opinions and answered all of our concerns. Jorge was very engaging and I would recommend him to all of my clients for any future car purchases. Thank you Jorge!!!! Jorge is still amazing!!!
Dary Berke
25 de ago. de 2021
Tyler was very helpful and kept his words. Communication and honesty was there. I love the 2018 pathfinder I bought from here yesterday. The other manager was nice and understanding since I’m deaf. Impressed with flawless process of buying my car. Would recommend highly for your next car purchase. 5 stars
Brian Guerrieri
4 de ago. de 2021
Sales department is fantastic. Ian K. especially is unbelievably smart, honest, and really listens to what your needs are. He helps find the perfect car for you and at a completely WOW price! The dude is THE BEST!! When you go to sign papers - they are smart and really care about you as well. They talk you through everything step by step till you are comfortable. The reason they didn’t get a 5 star, this is my second car from them and I am ALWAYS left waiting for an hour plus to actually receive my car once I am done signing and I am ready to leave. This time especially, I agreed to the car and came back the next morning to pick it up. The place was open several hours at night the day before to clean and detail the car, plus the hour it took me to sign the papers and receive all my documents the next morning. I still waited an hour. The car was spotty and I didn’t even get my second key made. I need to go back and wait another hour.
Lisa Koch
28 de may. de 2021
Had a great experience with the service department. Jennifer was very helpful and friendly. I had an emergency with my car and Jennifer was able to get me a loaner car same day! Jennifer kept me informed of what needed to be done and I was able to pick up my car the following day. They even washed my car. Thank you!
Cindy DeFazio
31 de ago. de 2021
Ian was the best sales guy. From running out to help us to answering all our questions and answered all the questions we didn't ask to shaking our hands with good luck on the new vehicle nothing but the best. Also the financial guy was top notch to, made everything so easy. Would highly recommend Ramsey Nissan . Also the girl at the front desk was the most friendly and helpful person, always a smile .
ny10977
22 de nov. de 2016
I wanted to turn in my lease. I have gotten my last 5 leases from sales woman Mae Naber. She went above and beyond to make me happy, and get me in the car that I wanted.
chiwolf28
5 de nov. de 2016
Our salesperson Rammy Salem was extremely knowledgeable, friendly, and really sold us on the car. Thrilled with purchase. The finance individual was also very helpful and made us feel at ease. Highly recommend.
ann 1956
29 de oct. de 2016
I called Ramsey with a question about trading in our lease. We wanted to lease another Rogue, but did not want to return to the original dealer after a very poor experience. The great service I received on the phone inspired us to visit Ramsey. When we walked into the dealership, we were greeted warmly by Alex, who wanted to make this as easy as possible. They had exactly what we were looking for, were not at all pushy, and made the decision to lease there a very easy one. Great service, friendly people who knew what they were doing and a clean and inviting dealership makes me encourage people looking for a Nissan to visit Ramsey Nissan.
pmastrotto
6 de oct. de 2016
I called the Ramsey Nissan location and got their internet sales department. I let them know I really dread renewing my lease every couple of years, and would really like to deal with someone who's very nice, while also able to make this process as pain free as possible. They set me up with Mae Naber, who was exactly that. I got in & out of there with no hassle and a great deal. The dealership location is nicely complimented by the open office environment. Everyone from the receptionist, to Jose the manager, who I also dealt with, was very down to earth and helpful.
PM
6 de oct. de 2016
I called the Ramsey Nissan location and got their internet sales department. I let them know I really dread renewing my lease every couple of years, and would really like to deal with someone who's very nice, while also able to make this process as pain free as possible. They set me up with Mae Naber, who was exactly that. I got in & out of there with no hassle and a great deal. The dealership location is nicely complimented by the open office environment. Everyone from the receptionist, to Jose the manager, who I also dealt with, was very down to earth and helpful.
Love my murano
5 de oct. de 2016
I've been leasing cars for 17 years and I had best experience today with salesman named Rammy Salem he was so courteous , polite ,knew everything about the car I was leasing I couldn't have asked for a better experience no pressure I would recommend this dealship to anyone they are best the young lady named Catherine who setup my appointment was very helpful got me all the correct information I can't say enough good things about the service I received from all people that made my move into my new car thank all of you u have a customer for life thanks again
Rapturous38
6 de sep. de 2016
Just walked out of 2nd Nissan dealership with zero help. Not a single customer in there and no one even attempted a conversation. Spent a good 15 min even had two people look right at me and just keep walking. No acknowledgement at all. Just chilled in a Murano for a good 10 min and nothing. Again bad sales odds are the service is equally as bad.
cait16m
11 de ago. de 2016
Go see Jorge if you are interested in getting a Nissan; he is by far the best car salesman around! I've gone through Jorge to get my last two car leases and I have had a very positive experiences. I left feeling like I am getting more than I am paying for. Jorge goes above and beyond for his clients; he wants to give his clients the best possible deal. Ramsey Nissan is an excellent car dealership that provides superior services that are thorough and efficient. I highly recommend them!
Abe D
1 de ago. de 2016
I bought my beautiful maxima today which I love it my salesman man Rammy was the best he's professional and honest and deliver what he promised and I got my nice car and left.
Denise Ardito
28 de may. de 2016
This is the second time I have leased with Nissan in Ramsey and I worked with Jorge both times and will always go back to him. He is so friendly and respectful. Anytime I have a question even after the sale was complete I call him and he calls me back very quickly. Also, he was very nice to my son who wanted to see all the cars in the showroom. I even stop by during oil changes to chat! Thanks Jorge...you're awesome! Also, although we weren't working with David, he took my son around to look at the cars and gave him snacks while I was filling out the paperwork...thanks to you too David! --Denise Ardito :)
Pamela Etzin
15 de may. de 2016
Had the perfect experience here. Mae M Naber is top notch, and we also love the service dept. We would not go anywhere else! This dealership should be applauded because they care about people, returning customers and selling/ leasing cars .
Marty69
12 de may. de 2016
Jorge Prado was my salesmen for the 4 time and I trust him to take care of me and wife. Both my wife and I are very , very satisfied with both products thanks to Jorge. If I where the owner I would make dam sure to keep him at his dealership.
qwerty
11 de may. de 2016
I came from out of town (6 hours) away to the dealership b/c of a deal I saw online. Jorge greeted me and helped me understand the Nissan Armada I was looking at. Was never talked down to and was treated fair and reasonable. Jay and Jorge did a good job of making sure I understood my options, and we were able to negotiate a fair deal the next day. They fixed two scratches for me in the vehicle as part of the deal and worked with me closely to make sure everything was fine with the vehicle before I came back to NJ. And the scratches were fixed as I expected when I came back.
Luis Quintero
3 de may. de 2016
Always is painful to go to a dealer and deal with purchasing or leasing a car, but what is more unacceptable is that with two phone calls requesting quotes he texts you back to your cell that " if you are not buying what I am offering to you do not make me waste my time"Can you imagine?I complain at all levels, let us see if Nissan really values his potential customers, after expending billions of dollars in marketing
MunchkinGodiva
18 de abr. de 2016
On a lark, my wife and I went to this dealership regarding the early termination of our 2014 Rogue. Our salesman, Ian Kaufman, and his manager, Scott Rys, were able to show us the positives about doing this and leasing a brand new 2016 Rogue, with even more options, for the same monthly payment.Next to going to the dentist, I cannot think of anything as bad as looking for a new car. However, I was extremely pleased with the way we were treated. Both Ian and Scott were low key and very professional. I also must give credit to Chingis Mindin for having all the paperwork ready for us when we came to pick up the car. I would strongly recommend Ramsey Nissan to anyone looking to buy or lease a car.
ymarkovich
4 de abr. de 2016
I had a nice, friendly experience with this dealership. Sammy Aly did his best to get me a good deal for the lease of the Maxima 2016. Dashawan was extremely knowledgeable and professional, always ready, able and willing to answer all my questions.I traveled from Brooklyn to get the car, and I am not sorry, because of the professionalism of the staff of the Ramsey dealership.
Mike B.
30 de mar. de 2016
I have only had two experiences with Nissan - purchasing a car from this dealer and having the free oil change. The sales team was very good to work with - even though we had titling problems they worked with us. The service team was very helpful and the vehicle was done rapidly and has been great so far - coming up on 10K. Although there are closer dealerships I will be going back here because the team has earned my trust ... now if I can just get an appointment :)
Kmae
8 de mar. de 2016
It was a smooth , stress free acquisition of my 2016 Nissan Murano SV because Mae Naber of Ramsey Nissan was exemplary in her customer service skills. She gets down to the business clearly and makes you feel she is part of your experience.
Nissan_1
29 de feb. de 2016
We just purchased a 2016 Rogue from Chris Speich at Ramsey Nissan, and had a great experience. Chris went above and beyond to make sure that we got exactly what we wanted. He arranged for a loaner car while we were waiting for our car to be delivered. Chris and his sales manager, Rich, were extremely helpful and accommodating. I would highly recommend Ramsey Nissan - the service was excellent, and we absolutely love the car!
NJ_driver
25 de feb. de 2016
We went in to look at a Nissan Rogue SL. We were promptly greeted by the floor manager, Sammy Aly, who introduced us to a sales associate, Dashawn Freeman. Dashawn let us test drive the exact model we were interested in. By the end of our visit, we had arrived at a mutually agreeable price to lease the car. Throughout the process, Dashawn and Sammy were very professional. We returned the next business day to pick the car up. Dashawn had the car ready for us patiently explained all the features and helped us set up the navigation and mobile phone pairing.I haven't taken the time to leave a review for a dealer before, but I must say, Dashawn and Sammy were very pleasant to negotiate with. I was very impressed with the experience and would recommend this dealer to my friends and family. I would look forward to doing business again with the future!
cguido716
11 de feb. de 2016
Last year my fiance, now husband, and I came to Ramsey to look into leasing a 2015 Altima 3.5SL. We had a poor experience with another local dealer and were considering shying away from the Nissan brand altogether. Lucky for us, we met Jorge who immediately put our mind at ease and got us into a new car in less than 24 hours! Last week my husband and I returned looking for something to replace his Acura lease and in just a few hours Jorge had us into one of their used vehicles that we just love. We cannot say enough about this dealership. Never pushy, always friendly and helpful! We cannot wait until the Altima lease is up to see what Jorge puts us in next!
kam1313
25 de ene. de 2016
Great! Clean, neat facility. Supper friendly and knowledgeable staff. Ask for Dashawn in sales, he is awesome!
eckerd
22 de ene. de 2016
I had an unexpected day off and had a Saturday appointment that wasn't going to happen due to the upcoming storm. I went to service today and ask Jennifer if she could get the vehicle serviced today. She took the car in right away and I was out in less than 2hrs. I greatly appreciate this.
eckerd
18 de ene. de 2016
Vlad provided a best in class experience for me. This was the most comfortable hassle free experience I ever had. Vlad placed me in the vehicle I wanted and it only had 14 miles on it. Vlad never rushed me at any time and it felt like making a new friend. Every time I visit Ramsey Nissan I want to say hello to Vlad and I hope to refer others to him.I will also mention David Yedwab because he was extremely professional and provided a very comfortable and hassle experience when I needed touch up paint. Both Vlad and David helped me with a door paint issue that was quickly resolved. These 2 salesmen provide top notch service and Vlad is tops for his sales and service.
Peter K
15 de ene. de 2016
Ramsey Nissan provided a great car buying experience, most particularly because of the excellent attention I received from my sales rep Rammy . He's knowledgeable, no pressure type sales person, very accommodating and very patient! He helped me negotiate for the best deal possible. If you ever go to Ramsey Nissan ask for Rammy, I promise youll be in the best hands!!! I also want to give Sammy the sales manager an honorable mention - he helped seal the deal by finding me an extra $500 in savings.The facility is great and everyone is truly friendly and helpful
INAN321
13 de ene. de 2016
Although apprehensive at first--Moe's attentiveness, empathetic demeanor, and genuinely sweet personality put us at ease. He truly went above & beyond for us. We highly recommend Moe Reda!
Denise Vereen
13 de ene. de 2016
I was very pleased with my service. I went in with want to spend a certain amount of money on a specific car and the car salesman made sure that happened! Ask for T.J. he is very knowledgeable with explaining the details of the cars and warranties.
A. Abu abeid
12 de ene. de 2016
Went in for a vehicle leasing.my sales person was Mr. Mhamed Reda he has an excellent personality. He wa so patient with us . Beside he knows what he was doing, he was trying his best so we get exactly what we wanted. We couldn't drive the car home the same day. He drove it next day for 1h30mn to handle it personally to us. Thanks a lot. You did great job.
Ly1724
12 de ene. de 2016
My husband has an Infiniti and has been super happy with it, he wanted me to switch over from honda, to a nissan/infiniti. This dealership was fantastic! What made it fantastic is the experience we had with Mae the sales rep. She is straightforward, nice, easy to talk to and understands your needs. She was hands down the best! I am very happy with my nissan maxima! Thanks Mae for your time and being so helpful!
Kimi
8 de ene. de 2016
I just got a used 2012 pathfinder my purchase was easy and simply I will highly recommend moe and rich and Ramsey Nissan great work
GloriaFR
8 de ene. de 2016
Robert and Mo were very helpful and attentive. I was really surprise how fast the whole car buying process went and I didn't feel any pressure making my decision about which car would be good for my family. I will definitely go back to Ramsey Nissan for my next car and recommend them to friends.
Nany905
8 de ene. de 2016
I went and got my new car yesterday the experience I had was unbelievable the people there are so friendly I dealt with rob and moe they were really great and did exactly what I needed I will definitely recommend moe and rob to my family and friends and I highly recommend Ramsey Nissan if u wanna buy a car and not to forget Fernando in the finance he was great too made it simple and easy what a great experience at Ramsey nissan
Muddygirl78
5 de ene. de 2016
He got us exactly what we asked for. Our experience was extremely satisfying! We would highly recommend to go here and ask for Mo!! We will be referring friends and family to him.
Mjenkins
2 de ene. de 2016
My husband and I dealt with Moe Reda and Sammy Aly. We we treated respectfully and dealt with honestly. It was a very positive experience overall and the best experience we have ever had at a car dealership. They truly worked to find is a great deal.
Jan
1 de ene. de 2016
Leasing a new car always takes time and can try ones patience. Moe was friendly, courteous, and knowledgable. He helped guide our decision in the selection of our new car and made the process easy and enjoyable. I would not hesitate recommending Moe and Ramsey Nissan for your next lease or purchase.
Jan - new Nissan leasee
1 de ene. de 2016
Leasing a new car always takes time. Mo, our salesman at Ramsey Nissan, was very friendly and extremely helpful in deciding upon which model we choose. He helped make the process as painless as possible. I would recommend Mo and Ransey Nissan to all.
Gabnjer1
19 de dic. de 2015
Our sales representative Moe Reda was very knowledgeable and extremely helpful! Two thumbs up! we ended up with a great deal and leased a car!
2016 Max
15 de dic. de 2015
We dealt with the General Sales Manager Robert Daland and TJ Johnson. They both know what they are doing and what they are talking about. If you want a Nissan, go see those two at Ramsey Nissan. They will take care of you and hook you up.
Alexgastonmusic
12 de dic. de 2015
popped out at the end with the credit report. It didn't satisfy to get a car.. understood. But he was a complete sarcastic xxxxxx. Said. can't do it... anyone else you know? To cosign? Then we said Lexus accepted... didn't even act like he cared. Said instantly. "I'd go with them... sorry. Stood up to shake hands. I'm in customer service. I care for my customers. If I couldn't help them , I'd truely apologize. Hes lucky to be working there.
Larryz1234
28 de oct. de 2015
Being an Ex car sales man I was treated with more respect than I expected. The vehicle we purchased was even more exighting to purchase only because of the great experience of sales. The experience of a real down to earth dealership. I must thank Sammy who in this business a hard worker and eager to make the customer happy at the same time make a deal. As an Ex sales person I recommend this dealer ship to anyone who wants a truly comfortable experince with a top dealer and great product.
Blackops432
12 de oct. de 2015
We went to look and bought a car. Great people, no hassle, no stress and they came in at a reasonable price for when it came down to it.
Magellan
4 de oct. de 2015
Super great service and worked with us on price with a pleasant negotiating experience. Vlad was a great consultant! Thanks Nissan it was an all around great experience.
jhocie2015
21 de sep. de 2015
accomodating, no pressure, smooth sailing during the processing of my lease. had the pleasure of working with Vlad Perthusin. Great experience with the place. no pressure
Jhon Smith
17 de sep. de 2015
Nasty salesman. Rammy told me to go buy the car elsewhere that he wasn't willing to negotiate. They made me drive an hour to just not negotiate on the price.
mislead
11 de ago. de 2015
Went in for engine light which turned out to be the gas cap was not on tight enough and than I was told I needed other more expensive service which I found out that was not the case - I brought my car to another svc center to find out what they scared me into thinking I needed was not accurate.but it was too late - They got over on me and I will never again bring my car to this dealer - Svc mgr Mike and his associate Jennifer are very un truthful and can not be trusted and they really took advantage of me. To this day I am still havig issues with the part they put in but I will not go back to them - I do not trust them especailly Jennifer and Mike the svc mgr. Anyone who asks me about this dealer I will tell them to stay away,
jccarmona84
8 de jul. de 2015
We walked in ready to buy a car, and that we did with the help of sales associate Rammy and the Ramsey Nissan team. Rammy was throughout the whole experience and transaction helpful, informative, and went above and beyond to make sure we were more than just "satisfied". Thanks Rammy and Ramsey Nissan!
berman,miriam 2010
11 de jun. de 2015
Your Mr. Alan greetd ed me most cordially,recorded all my problems for inspection in your garage to bedone. Car was taken care of for all listed items. Then was car washed and vacuumed.I was treated with respect an.d all was taken care of for the car.I will return when ever I need anything done for my car.
jennyann
30 de may. de 2015
I was in the market for a CPO Nissan Rogue. After visiting some other dealerships and having an "I'm giving up on a car search" with one dealership in particular, I decided to give Ramsey a try after seeing two vehicles on carfax.I research anything I buy to the point of obsession. I certainly do my homework, due diligence, and in the process, make everyone around me nuts. But back to the story.Went on a weekday at the end of the month.mthe dealership is big, but not insanely huge. Greeted by Gabriella, who was very helpful and accommodating. She then introduced us to Deshawn Freeman, who would be my sales associate. After showing him the two cars I had in mind, he came back and told me that my second choice was sold just the evening before, but my first was still available. I knew what I wanted, test drove it- perfect- and knew this was he one. To keep this short and sweet- the sticker price was more than the carfax, so I got down to the carfax price. Went on to edmunds first and was able to link a coupon for another discount, ($468!) plus a $200 prepaid gas card. I got a very fair price for my trade, (06 vw with 156k) and was able to work around some of the higher fees. Got the out the door price to exactly where I wanted to be.Deshawn took care of everything- no pressure, professional, pleasant. Ramsey and Deshawn Freeman have made me a Ramsey Nissan customer for life! I love my CPO Rogue and the total experience at Ramsey Nissan!
dean60
1 de abr. de 2015
Great experience as always. Third time I had pleasure of working with this salesman. Have referred others and they also left as very satisfied customers. Quick oil change has great employees as well.j Kimi
Shopper123
25 de mar. de 2015
Went in an hour before closing and not one staff member looked up from their computers, even set off a car alarm and no help. Rude
Troy
20 de mar. de 2015
I'm a Nissan person and will never buy one anywhere but here! They have the biggest Nissan inventory around and they really treat you well. I wanted a Pathfinder that wasn't in stock but they were able to locate one for me in the color I needed. I've also know their service department is very professional and well-run.
Jason C
20 de mar. de 2015
I will always return here to have my Altima repaired. They just know what their doing and are very courteous and professional.
Kevin
20 de mar. de 2015
After dealing with many other Nissan dealers it was refreshing to deal with these guys. We came in thinking used and bought new. They treated us very professionally and made us feel at home. I brought my wifes car in for service and had same experience.
Deb
17 de mar. de 2015
Right light issue turned out to be nothing and they chaged me nothing. Go figure. I went ahead and had brakes replaced. Good experience.
Pete L
16 de mar. de 2015
great bunch of guys in the service department. brake pads needed and they didnt even push for rotars because they were fine. first time shop didn't say i needed to replace rotors.
John Destefano
12 de mar. de 2015
I visited 3 other dealers, before I stopped in just to look, I was approached by Rammy,a nice young man,was a breath of fresh air after a long day looking for a car for my daughter, he listened ,then advised, she loved the car,and loved dealing with Rammy ,I enjoyed dealing with him very much
Bill2264
11 de feb. de 2015
Be Very CAREFUL shopping for a used car at Ramsey Nissan. They will surprise you with add fees of $1300 to pad their profit when you go to sign loan. Is this a joke? They don't consider cleaning a car part of business before customer delivery? $38 gold plated oil filter? $311 for what maintenance its their asset until a customer agrees to buy it. Very shady dealership to do business with.Pre Owned Prep Fee: $499(Detailing $150, Lube Oil Filter $38, Vehicle Maintenance $311)Doc Fees: $299DMV Registration Fees: $301Anti Theft Vehicle Security Etch $199
3tech
17 de oct. de 2014
I have a 2012 Frontier pick up I purchased two years ago from Ramsey. The truck was been perfect in every aspect and I have been pleased with my purchase. About two months ago though, I noticed that the Air Bag light was on. I was a bit uneasy with leaving my truck, it's how I am. Scheduling the needed appointment was easy to do on-line. The service department sends reminders once you schedule your vehicle via email, nice touch. The day of the appointment, since I scheduled for service early, I thought I should drop it off early. My work day starts early too. There was no one there when I arrived and I started to fill out a night drop envelope. Out of nowhere though appeared Bob, my advisor. He greeted me took my information and was respectful of my time and assured me he'd call as soon as the service dept determined the cause.Much to my delight the repair was easily remedied and Bob Nevenschwander called before lunchtime to let me know my truck was ready to be picked up. When I arrived shortly before noon, they were again, respectful of my time and got me out the door quickly and with a complete explanation of the repairs. My thanks to Bob and the team at Ramsey Nissan Service.
JOrtega74
5 de oct. de 2014
The absolute best sales person we encountered on our search for a new car. Anil is the very best at walking through the process while making you feel comfortable making your choices . We highly recommend you ask for Anil he will not disappoint .
Marlobarreto
30 de sep. de 2014
I bought a car and after signing all the papers they finance department changed the deal that the salesman made. You can't trust them and the managers were ok screwing you
aytekin.ozdemir.92
26 de sep. de 2014
Being an existing Nissan customer, when my lease was close to end, I was looking for a dealer which will give me acceptable quote without crazy negotiation and It would give support after I lease my new car. Nissan Ramsey is the answer for this. After I visited/negotiated three Nissan Dealers in northern NJ area, I end up in here and made my decision without any hesitation. Anil Arora (sales representative) who was in charge of explaining me about quotes, information about the car, test drive and preparing paperwork. From beginning to end he was so polite and informative about the process. There was no pressure for sale and he made sure there was no questions in my mind. He always kept me updated about the status and was very helpful during the process of returning my old Nissan and getting new one. That's how Nissan Dealers must hire their representatives to keep up their quality and reliability.Overall they are highly disciplined and organized. After you lease your car (that's it for my case), they make sure everything is going well. All documents are well prepared and clear. I would recommend someone to visit here first before they wanna get Nissan.
LJ59
13 de sep. de 2014
After a slight misunderstanding my family received preferential treatment to make this another pleasant experience. The staff went out of their way to make an amicable agreement, answer any questions, qualify me for any rebates and incentives and deliver an excellent product.Thank you particularly Mike Tandurella, Mae Naber and Fernando Gomes from financing. They are part of a friendly, professional, knowledgeable team that deliver outstanding customer service. I got a beautiful Nissan at a great price too!
Kdurfee
20 de ago. de 2014
Anil made sure that I had an amazing experience from beginning to end. He made me feel very comfortable and answered all questions I had.
Michael H1
16 de ago. de 2014
Last weekend I went in for a test drive as my 2011 Maxima was coming off lease. The salesperson, Eddie, couldn't have nicer or more helpful. Anyway, I drove the Altima then spent a few hours comparing what he had available in terms of options, colors and what not. I chose the SL model which has pretty much everything one could want: Bose sound system, navigation, leather, sunroof, blind spot avoidance system, etc. I got what I think is a good deal and I've been driving it for a week. So far I'm pretty amazed. I've been getting anywhere from 22 to 30 mpg around town and high 30's to low 40's on the highway. I've owned quite a few cars and this is my hands-down favorite. As far as the dealership and salesperson goes, they were upfront and straightforward. And most important they didn't play any games.
homersimson
16 de jul. de 2014
Went in for an oil leak which should be covered under the lease warranty. They say not covered. Have to pay out of pocket. Will not be doing business there again
newcustnot
10 de jul. de 2014
We were looking for lease deal that would fit us in NY for many days. We also visited two stores personally, but left disapointed and basically gave up on our local dealers. I started searching NJ dealers on line, and called few and was able to secure an offer, and also made an appointment to drive over on Saturday, June 28th and finalize everything. Before that happened though I came upon a lease ad from Ramsey Nissan. We decided to stop by on Saturday morning, with hopes of getting an even better deal. I was contacted by Sal Zambrana, and he set up an appointment for us. He later on followed up with the name of our sales specialist that would be assisting up, Jorge Prado. Let me tell you, that was such a difference from a nightmare we experienced in NY. Jorge is an excellent salesman, very respectful, personable and not pushy at all. He met our requirements, and actually beat the best offer we got so far. We got a car we wanted and were able to trade in our old car as a down payment. I will never go to another dealer, even if it means driving all the way from Queens, NY. Thank you Jorge! Job well done! I also have to say it is an extremely kids friendly place. My son had the best time talking with Jorge and became biggest fan of Nissan GT!
Anna K.
10 de jul. de 2014
Extremely satisfied! We were looking for lease deal that would fit us in NY for many days. We also visited two stores personally, but left disapointed and basically gave up on our local dealers. I started searching NJ dealers on line, and called few and was able to secure an offer, and also made an appointment to drive over on Saturday, June 28th and finalize everything. Before that happened though I came upon a lease ad from Ramsey Nissan. We decided to stop by on Saturday morning, with hopes of getting an even better deal. I was contacted by Sal Zambrana, and he set up an appointment for us. He later on followed up with the name of our sales specialist that would be assisting up, Jorge Prado. Let me tell you, that was such a difference from a nightmare we experienced in NY. Jorge is an excellent salesman, very respectful, personable and not pushy at all. He met our requirements, and actually beat the best offer we got so far. We got a car we wanted and were able to trade in our old car as a down payment. I will never go to another dealer, even if it means driving all the way from Queens, NY. Thank you Jorge! Job well done! I also have to say it is an extremely kids friendly place. My son had the best time talking with Jorge and became biggest fan of Nissan GT!
esqpacella
21 de may. de 2014
We had some misunderstandings in the details of buying back our lease, but in the end the dealership did the right thing and stood by their agreement. We are quite pleased with our new pathfinder and the settlement of the lease on the murano we turned in.
nkhalid47
13 de may. de 2014
I walked into Ramsey Nissan after a bad experience at Ramsey Infiniti. I wanted to buy a car and I wanted to buy it now. While at Ramsey Nissan I ran into Sammy and told him that I wanted a Nissan Maxima Sport. We started to discuss what options I wanted, what color I wanted, and how much I would be comfortable paying. He also asked if I had any vehicle to trade, which I did. An hour or so later we settled on a price for my trade, the price for my new vehicle and I was driving off roughly 2 hours after arriving at the dealer, which from previous experiences was very quick. The price we reached beat all other dealers in the area far and away. Sammy was probably the best salesman I have dealt with, from a customers point of view, in my 10 years of buying new vehicles. He has definitely earned his dealership my future business and himself my loyalty. I have a large family and will definitely be recommending Ramsey Nissan to them for any future purchases.
Bridget
12 de may. de 2014
A very nice car shopping experience. They treated my fairly and I came away believing I got a good deal.
Runice
17 de abr. de 2014
Alan did an excellent job from start to finish. Had me in the loaner car and on the road in no time, called to update me and give me an estimate, and finished the service before the estimated time. Follow up calls and emails from Vicky were a nice surprise. Great dealership with a top notch service department.
alowishus812
6 de abr. de 2014
I scheduled an appointment for a test drive of a 2014 Rogue on a Saturday... and everything started off great! I was a little taken aback with the dealer I was working with refused to answer some of my questions about the car until I had signed paperwork saying I was buying the car (hello red flag!)... but overall, I was ready to make a deal.After showing me the math it took to come out to the price, we negotiated a bit and I was able to get a fair price - everything seemed to be going TOO well. Low and behold, I saw other deals on the same website the dealer had pointedly showed me. When I called on Monday to see about meeting with the dealer again to make sure we had covered all the deals and that I was getting a good, fair price, the dealer did NOT want to listen to a single word I said. He insisted on talking over me and then agreed to give me a refund for the deposit I had placed back on Saturday (took two weeks and phone calls to the General Manager/Owner to get my refund).The whole experience has not only made me interested in *not* buying this car from Ramsey Nissan... but never buying from them, or letting someone I care about buy from them.AWFUL CUSTOMER SERVICE.UNWILLING TO LISTEN OR NEGOTIATE.UNABLE TO ACCEPT FAULT.DOES NOT KNOW HOW TO TALK TO CONSUMERS.As someone who has worked in customer service on both the retail end and the public healthcare end, I am APPALLED by this dealership's behaviors and am DISGUSTED that they even feel fit enough to pride themselves on customer service.I will be purchasing my Nissan elsewhere as this is not a reflection on the car or the manufacturer, but the poor customer service I received.
vlalli
26 de mar. de 2014
I initially went to another dealer in the area to lease a new Nissan Rogue SV. I was not satisfied with what they gave me. 48 hours later I said to myself, let me check out Ramsey Nissan, maybe they can give me a better deal. And you know what? they did. Jorge Prado, the Sales Consultant, assured me that not only would he get me the colors that I wanted interior/exterior, but he also woud obtain the RogueSV with the accessories I so desired - Roof Rack Crossbars, Splash Guards, Chrome Backbumper, Fog Lights. On top of that he knocked off additional $ from the down payment from the other dealer. The Sales Consultant at Ramsey Nissan was far more honest, knowledgeable and customer service oriented than any other dealer in the NY/NJ Tri state area that I visited. Will do business again If I need to. Highly recommend.
got_nissaned
14 de mar. de 2014
Came on Wednesday to fix a small part, was told that the part needs to be ordered. On Friday got service appointment email to come at 7:30am followed by a reminder email. When I showed up my name was on the whiteboard. When I approached Tony, the service person, he asked why I came and did not wait for his call, the part did not arrive yet. He made me look stupid instead of apologizing for messing up. Bye-bye Ramsey Nissan, no more business for you.
got nissaned
14 de mar. de 2014
Came on Wednesday to fix a small part, was told that the part needs to be ordered. On Friday got service appointment email to come at 7:30am followed by a reminder email. When I showed up my name was on the whiteboard. When I approached Tony, the service person, he asked why I came and did not wait for his call, the part did not arrive yet. He made me look stupid instead of apologizing for messing up. Bye-bye Ramsey Nissan, no more business for you.
YTang
23 de feb. de 2014
After having an unbelievably awful experience at another dealership I was hesitant and doubtful about finding the perfect car for me. I was Charles for almost 2 weeks and needed a car desperately. I continued to research dealerships online and switched my focus from Fords to Nissans. I found a car that seemed it fit all my requirements, called to schedule a test drive and crossed my fingers.Upon arriving I was extremely pleased with how we were greeted. The receptionist was kind and friendly. She introduced me to Maria who was also very polite and professional. Needless to say, within 2 hours, I had found the car I was looking for and with the help from Fernando, I was set!!I returned the next day to pick up my CPO Murano and I couldn't be happier with it!!! While Maria walked me through a few more of the options my car had, she even helped me sync my iPhone to the Bluetooth. It was great! While asking about adaptors for my phone and the sound system, Maria realized the cord was missing. Without hesitation, Maria said she would order it and mail it to me when it arrived.I couldn't be happier!! Although this dealership is about an hr away from where I live, I would come back and I've even already recommended it to many of my friends.
Steve W
17 de feb. de 2014
Rodger was very helpfull in locating vehicle i wanted and kept me updated on everything and Fernando came thru once again with my lease.Easy Simple Stress Free
deejo2
16 de feb. de 2014
I live in Upstate NY, but when I service my car I only go to Ramsey Nissan in NJ. This business will go out of it's way to give you outstanding service. The mechanics are excellent, knowledgeable and trustworthy. I don't think you can trust just anyone to service your vehicle - so for me it's got to be Ramsey Nissan. .....STANDING OVATION FROM DOLORES IN UPSTATE NY
Gagliano.kimberly
23 de ene. de 2014
I have given this rating to Ramsey Nissan due to the circumstances and the inconvience that I was caused by breaking down just a couple days after I bought the vehicle. They informed me that I could not take the vehicle home the day of purchase because they had to "inspect" and "service" my vehicle before pick up. Which I completely understood, but just a couple days after, I broke down merging onto 80, I was told by a different Nissan Dealership that they towed my car to, that the Ramsey Nissan Auto Service Department did NOT make sure the "Turbo Tube" on my vehicle was tightened properly. After calling, they sent Samir, my representative, with a loaner car which I ended up not needing because the other Nissan Dealership took care of my vehicle on the spot. But after the incident, I called to advise them that I was very unhappy that this accured just days after picking up the vehicle, I was put on the phone with several different individuals (which seemed like they were just passing me off) and then I finally spoke with Andrew, who to my knowledge was the Service Manager, he then advised me that he has absolutely no record that this even occured, that I was being "irrational" and that "this occurs all the time." He was very rude to me on the phone and it seemed as though he could care-less that this even occurred or that I could have been in a major car accident. I would be very speciticle about purchasing your next vehicle with them, the service department did not "inspect" anything properly, which might cause a major car accident, and management team doesn't care. They just want the sale. BE CAUTIOUS!
avikopnj
13 de ene. de 2014
We all have either had or heard about dreaded experiences during a car purchase. I was in the market for a CPO Altima and by researching online, found the perfect 2011 Altima 2.5SL with very low mileage and at a great price at Ramsey Nissan. Being Certified and having such low mileage, I doubted there would be any issues with the car itself. Determined to avoid as much hassle, hard selling tactics, ridiculous add-ons and save as much time as possible, I reached out to Ramsey via Live Chat the afternoon of Dec. 30th. I was assisted by Gabriela who very pleasantly provided additional information on the car & fees. I presented an offer for a little bit less than the web price, hoping to benefit from it being the end of the year. Giancarlo, her Manager, approved the deal and we finalized the details and numbers via phone & e-mail with no stress, no hard sell. I submitted my credit application through their website and was hoping to pickup my car the next day, New Year's Eve. Giancarlo passed along my deal to Mae to tie up any loose ends and handle the delivery. They had someone pick me up from the train station, I walked in around 5 PM 12/31, checked out the car, took care of all the paperwork and was out the door shortly after 6. All 3 reps were a pleasure to deal with and made for an exceptional, time saving, stress free & hassle free experience. I will definitely be recommending Ramsey to anyone I know in the market for a New or CPO Nissan.BTW, I am loving my car and now thoroughly enjoy my commute to work every day!
Kim
4 de ene. de 2014
I have given this rating to Ramsey Nissan due to the circumstances and the inconvience that I was caused by breaking down just a couple days after I bought the vehicle. They informed me that I could not take the vehicle home the day of purchase because they had to "inspect" and "service" my vehicle before pick up. Which I completely understood, but just a couple days after, I broke down merging onto 80, I was told by a different Nissan Dealership that they towed my car to, that the Ramsey Nissan Auto Service Department did NOT make sure the "Turbo Tube" on my vehicle was tightened properly. After calling, they sent Samir, my representative, with a loaner car which I ended up not needing because the other Nissan Dealership took care of my vehicle on the spot. But after the incident, I called to advise them that I was very unhappy that this accured just days after picking up the vehicle, I was put on the phone with several different individuals (which seemed like they were just passing me off) and then I finally spoke with Andrew, who to my knowledge was the Service Manager, he then advised me that he has absolutely no record that this even occured, that I was being "irrational" and that "this occurs all the time." He was very rude to me on the phone and it seemed as though he could care-less that this even occurred or that I could have been in a major car accident. I would be very speciticle about purchasing your next vehicle with them, the service department did not "inspect" anything properly, which might cause a major car accident, and management team doesn't care. They just want the sale. BE CAUTIOUS!
johnk53
5 de dic. de 2013
I purchased my Nissan in March of 2013 at Ramsey Nissan and it has turned out to be a fantastic relationship. The car was back once for post-delivery accessory installation and for oil change every 3500 miles. These folks treat your car as if was their own. I am an independent sales person and their respect for my time is outstanding. I could have never asked for better interactions with a dealer service department. They are fast, through and the car comes out washed!!!! They do the requested service and then talk about planning for the future service visits. I love knowing that they are doing a check up and also checking for re-calls and any other manufacture's notices. I have sat and watched them treat every customer that comes in with the same care.I will recommend them to everyone.Thanks guys!!!
KristynEhrenfels
12 de nov. de 2013
I had such a pleasant experience working with Ramsey Nissan. They were so helpful with all my questions and listening to what I was looking for in a vehicle for my family. I would highly recommend them to anyone. Mae Naber was awesome to work with!!!
Milesha
7 de nov. de 2013
Looking for a new car was always a hastle until I met with Dwayne Jones. Dwayne exceded all my expectations! Not only is he knowledgable of his product, he customer service is extrodinary. Dwayne really went out of his way when he delivered my brand new nissan altima to Pennsylvania. The transaction was so smoothed I offered him a tip but he refused. Dwayne was such a gentlemen, respectful of my time and worked around my schedule. This experience with Dwayne has changed my views on buying a car. Ramsey Nissan is lucky to have Dwayne part of the sales team. If it wasn't for Dwayne I would have not bought a car from Ramsey.
Italianprincess628
4 de nov. de 2013
Mae was super friendly and down to earth. She took time to answer any questions that I had . I usually hate shopping for cars because the sales people are so pushy. Mae was the exact opposite and still made a sale. I would defiantly recommend her to any of my friends!!!!
nissanloverx3
31 de oct. de 2013
I have had my car serviced here for over six years, and every time their service has been exceptional. I have been dealing with Alan Galinko for a few years and each time it has been a pleasant experience. He always presents himself in a professional manner and his friendliness is a welcome feature. He goes out of his way to make my wait acceptable. He keeps me informed of any work to be done ahead of time if something arises that was not expected. I always recommend this facility to anyone who is looking for a service repair. I have put my trust in this dealership and they have yet to disappoint me.
rdtc
17 de oct. de 2013
Purchase was a pleasure and first oil change was in and out. They even throw in a free car wash after service.....Thanks...we are off to a good start.
dessie32
17 de oct. de 2013
Great job Jorge Prado!!It took me over two hours to decide, but you were so patient and understanding. Great job done and keep up the good work!!!
sleepingangel
10 de oct. de 2013
This is our second visit to this dealership in less than 5 months. My husband and I bought a Nissan Rogue from Dwayne Jones at the end of May and were very happy with the experience. When my son expressed interest in the Nissan Juke and he wanted to either lease or buy the car we did not hesitate to go straight to Ramsey Nissan and Dwayne Jones.I'm glad we did. He was able to get the car he wanted and at the car payment rate that he could afford. Dwayne and the rest of the sales team are not pushy or over the top in their sincerity (I just hate it when you go into a dealership and you could see how they are dripping in their phoniness as far as their interest in you as a person...I mean really lets face it they are there to sell cars not care how your aunt zelda is doing!) However, with Dwayne I felt that he displayed just the right amount of friendliness but never over stepped his boundaries and completely respected our need to talk privately or discuss the matter without interference from the sales reps.He is a bright funny young man and they are very lucky to have him in their court!!After the car was bought and a few days passed, Dwayne followed up to make sure we had an exceptional experience. During our conversation a funny story came out: Turns out we both attended the same Catholic School in Brooklyn (but about 25 years apart!!) Right after that phone call I recieved another from one of the managers making sure we were satisfied etc.I tell ya, you can't beat that! My husband and I both agree that these last two car buying experiences have been by far the best in our 25 year marriage! (and thats probably 11 cars bought and traded in)
eliseller
27 de sep. de 2013
I live in Morris county, about 45 minutes drive from Ramsey Nissan and have 2 Nissan dealerships just near. I saw an unbeatable ad in Ramsey Nissan's website for 2013 Pathfinder SL. I booked an appointment, took the drive and met with Angelo Riccardi. The offer was valid for cars in-stock and they didn't have in stock the specific color I wanted (color was a considerable factor as the car is for my wife). Guess what... they worked with me to make a great deal for a new 2014 Pathfinder SL. A better deal than others would offer for 2013 Pathfinders. At the end of the day I faced a challenging problem... which car to drive home with: my old car or the new 2014 Pathfinder! Angelo and the others were great and made me think it was worth to drive there. When it is time to replace my old car, if I will decide to go for a Nissan I will take the drive again. Thank you Angelo and thank you Ramsey Nissan.
rdwet
30 de ago. de 2013
Dwyane Jones was a terrific salesman. We have been to at least 10 other car dealerships and he was the best salesperson that we worked with. He answered all of our questions with honesty and patience. It was one of the first times that I did not feel pressured, swindled, or taken advantage of during my car buying process. The manager at this dealership (African American gentleman with a bald head whose name escapes me) and the finance manager were great to work with as well. My mother just bought a Nissan 2 months ago from another dealership. I wish we had come to see Dwayne at Ramsey Nissan then. We'll be back to this dealership to buy another car in the future.
rezvanif
14 de ago. de 2013
I went to buy Nissan Altima S, but the sales person told me that if I buy a higher model which is Altima V, I can make telephone calls using bluetooth as long as I have an smartphone with bluetooth capabilities. But later I found that it is not compatible with Verizon Galaxy S3 and I practically paid all those extra dollars for nothing. I called and talked to salesperson and being transferred to the head of the sales department, Mr. Andrew Waddell. At first he gave me an impression that I will be helped somehow and promised to do something about it and asked me to call him back the following Monday, but later when I called he won't answer my phones and after several calls I finally quit calling them and left with paying a lot of money for nothing.
Natalia0624
27 de jul. de 2013
Thank you Diego Villanueva , Jose sales manager for making this car purchase a great experience I will see you In less than 38 months / best place to buy a Nissan
averyd74
24 de jul. de 2013
It is always a pleasure taking my car in for express service due to the professionalism and pleasant demeanor of Mr. Mendez. I highly recommend Nissan Express Service.Ms. DawsonLifetime Customer
DanielleSoong
18 de jul. de 2013
I visited one other Nissan dealership (Totowa) as well as a handful of other dealerships. Ramsey Nissan was leaps and bounds ahead of the rest in terms of atmosphere, professionalism, and most importantly -honesty. The saleswoman who wound up helping me was the most genuinely caring and helpful salesperson I have ever had the pleasure meeting. (If you ever wind up at Ramsey Nissan, I would recommend you ask for her. Her name is Mae Naber.) She was knowledgeable, professional, and kind. Most other car salespersons I have met tended to be that superficial kind of "nice" . Eager to make a sale, they butter you up and then very quickly flip the switch when it comes time to really negotiate. They give quotes on deals that they can not deliver and expect you to ~excuse my French~ bend over and take it. I was certain that every encounter with every dealership would leave me feeling dirty and unappreciated as a customer.Mae on the other hand provided me with a process that was so pleasant and straight-forward, I hardly even believed it possible. We negotiated right off the bat and she told me ahead of time that she would not make me an offer that she could not back up when it came time for the finance dept to take over. She stayed true to her word and delivered exactly what she said she would with no surprise fees or increases at the end of our endeavor. I felt that she genuinely cared about giving me a positive experience. All of the Ramsey Nissan employees behaved professionally and seemed to take pride in the service that they provide their customers. This, to me, is invaluable in the car buying process. If you are in the market for a car and want to be treated with professionalism and care and you *don't* want to be jerked around, head on over to Ramsey Nissan. And while you're at it, do yourself a favor and stay far away from the Nissan dealership on Rt 46 in Totowa, where you'll have the exact opposite experience.
Boogie Down Teacher
6 de jul. de 2013
Dwayne Jones and Ramsey Nissan are fantastic to work with. They had multiple cars that fit our criteria and their financing department wants the business of the 99%. We walked out of the dealership in a car that works for our us and that we can afford. The process itself was low stress and straightforward. We identified the car, told Dwayne our financial constraints, he worked with his financiers, and then we signed papers and were on our way. Dwayne delivered on everything he claimed and we drove away satisfied.
Munkaj
5 de jul. de 2013
Dwayne Jones and Ramsey Nissan are fantastic to work with. They had multiple cars that fit our criteria and their financing department wants the business of the 99%. We walked out of the dealership in a car that works for our us and that we can afford. The process itself was low stress and straightforward. We identified the car, told Dwayne our financial constraints, he worked with his financiers, and then we signed papers and were on our way. Dwayne delivered on everything he claimed and we drove away satisfied.
Jessicabialek
30 de jun. de 2013
Dwayne Jones my salesmen was amazing he is personable, funny and most of all he was honest he made me feel very comfortable he wasnt pushy at all ! Everyone in the dealership was happy, energetice and friendly. It was a fantastic experience for me! I will definitely be recommending Ramsey Nissan to everyone I know. I don't think I will ever go anywhere else!
Khalia22
25 de jun. de 2013
Dwayne was very upfront in the negotiations of the lease price. He was sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing between 2 different Nissan dealers. He was helpful in answering my questions and was a pleasure to deal with. He made the whole experience a pleasant one. I told Dwayne exactly what I wanted from the color of the interior and exterior, to the price I wanted to pay and he made it happen. I felt like a valued customer and really appreciated the relaxed (non-rushed) comfortable experience, treatment which I did not receive at another Nissan dealership I visited just prior to my purchase at Ramsey Nissan. recommend will Dwayne and Ramsey Nissan to anyone and everyone.
JOECANAVAN
7 de jun. de 2013
My family and I had an extremely postive overall experience at Nissan - Upper Saddle River thanks to Mae Naber. My parents have been long time customers of Nissan and their third Nissan Murano Lease was up; and they wanted a new Murano but were keeping their options open to other Car Manufacturers. Once they met Mae Naber, and received the attention and service deserved, they knew they would buy another Murano; but this time as Mae as the Sales Rep.As an example of true customer service, there was a slight issue with the paperwork and Mae drove all the way to my parents house on Staten Island so my father can sign off on the slight pricing error. That alone is a good example of the great service received, and because of that, my family will continue to buy Nissan Vehicles through Mae Naber. She epitomizes what all Dealer Sales Rep should be when individuals are searching for their next car.
bensonthomas
3 de jun. de 2013
We were in the market to get ourselves into a new/newer vehicle for a while. We had just recently bought a new car their about six months back, and we had a wonderful experience. So we decided to give them first crack at our business. We got to the dealership nice and early on a Saturday morning. We were looking around the lot at the "pre-owned" stuff. Their stock at the time (about 8 days ago) was solid. Angelo came out and greeted us, and we ended up test driving a 2010 Murano. During the test drive, Angelo was very informative about the vehicle, giving thourogh explanations about all the features. Unfortionatley, the Morano didn't pan out. We then talked about the 2013 Altima. Angelo took us out on a test drive, and again, he was very helpful and knowledgeable about the vehicle. Origianlly we wanted to purchase the vehicle, but Angelo had said that leasing is another option. We have never leased before, so we peppered Angelo with many questions. He was happy to answer all of them with confidence. We ended up leasing the Altima. It was another great buying/leasing experience at Ramsey Nissan.
lilblupenguin
30 de may. de 2013
I went to Ramsey Nissan on the recommendation of a friend. The staff was very attentive and they asked Dwayne to help me shortly after I arrived. Dwayne was very knowledgeable and made the experience easy. I was very nervous going into the dealership (it was my first time buying a car) because I had heard so many horror stories about car salesmen. Dwayne made me feel very comfortable, both during the financial conversation and test drive. The finance department worked with me to reach the monthly payment I wanted and the service department had the car all ready to go by the time I was done. I had such a wonderful experience I highly recommend anyone looking for a Nissan to go see Dwayne!!
hall1
27 de may. de 2013
This Dealership is what most people warn you about, when it comes to purchasing a vehicle. The staff was super nice, almost to the point where it was to good to be true. When I asked specific questions I was given misleading information, and when I inquired about final cost I was told lies. I would NEVER NEVER NEVER recommend even having your vehicle serviced here the service advisor told my wife she needed a drive belt replaced, and it wouldn't last more than a couple of days. Its been a year still going strong the car is only three years old. I'd like anyone who is seriously considering purchasing a vehicle go to their website, and look at their reviews. I could not find not one bad review which is very troublesome given the nature of their Business. I find it strange all of their reviews are amazing when I found it to be exactly the opposite. I was threatened that Ramsey Nissan was going to keep my deposit if I did not purchase the car I was considering purchasing. Are you kidding, hold tight I'll be right down. Meanwhile I called my credit card company, and will dispute the charges. I will also be contacting an attorney if there are any issues.
KMuigai07
26 de may. de 2013
The sales representatives at Ramsey Nissan were extremely professional and cordial. Even with our two toddlers, my wife and I never felt ignored by the team at Ramsey, who accommodated us like family. Dwayne Jones, our sales consultant, was beyond exceptional. He always had a smile on his face when interacting with us and those around him. Dwayne listened and considered our needs as customers. As a result, he made our first leasing experience (from greeting us at the at the door, to the test drive, and paperwork) a seemless and painless process.
remword
25 de may. de 2013
Courteous and did not waste my time. Worked with me to get the car I was interested in. They made it a speedy process. I recommend visiting them if you are looking for a new or used vehicle.
lashawnbr
14 de may. de 2013
I knew that our experience would be a good one just by speaking to staff member Dee, her phone etiquette was very professional and by the time the call ended we knew this was the dealership we wanted to deal with. In addition, to Dee the salesman Dwayne Jones was outstanding. All that we was looking for in a vehicle he understood and made it his business that we did not leave their dealership unsatisfied, and we was not because we purchased the right type of vehicle that served our purpose and with in our means. We would recommend all our friends that is interested to go to Nissan Ramsey and ask for Dwayne Jones, because he has all the good qualities a salesman can have and then some. This was the best experience we had so far in purchasing a car.
carolventura68
8 de may. de 2013
Both Sales and Service at Ramsey Nissan are outstanding. The sales staff is extremely knowledgeable and provide great follow-up with the customer. The service employees certainly know their "suff" and go out of their way to accommodate your requests and give you a feeling of confidence about their abilities to service your vehicle.All in all, a great dealership. I've been driving Nissan's since 1994 and have purchased the last two at Ramsey Nissan and will purchase my next one there as well. I've recommended this dealership to several people and will keep doing so.Carol Ventura
Layuh1130
30 de abr. de 2013
My overall experience was great. I purchased a used car, which was promptly and cleanly brought to the front of the building for a test drive. During the decision process I did not feel pressured, and Sammy was very helpful, informative, and most importantly NOT pushy.
Coconut101
11 de abr. de 2013
I have been searching for over a year for a used white Nismo. Ramsey Nissan received a black Nismo recently so I decided to take a look. The car was amazing just one problem it wasn't white. Angelo approached me after having time to browse.. I mentioned to Angelo that I was willing to purchase but wanted a pearl white one. I told him the dealerships that had one. Angelo was able to work out the deal. He used his day off to go and retrieve the nismo from the Bronx in NY. I went to take a peek at the car that night. I searched all over and found her safe and secure in the mechanics building. The gentlemen there allowed me behind the walls for an unbelievable moment. OMG! Angelo you were a terrific salesmen. You actually felt like a good friend of mine. Angelo deserves a lot more credit then can be put into words. Ramsey Nissan your crew was friendly and very helpful. I would recommend Ramsey Nissan to all. Ask for Angelo! All the best T Rossi.............
zekeman1
3 de abr. de 2013
I am very pleased w/Ramsey Nissan. Have a 2010 Murano LE. Had an honest salesman and the follow-up regular maintenance rep (Jennifer) is excellent, forthright and provides detailed info/communication. Alan is also an excellent svc rep. Their express lube/wait-for-it is very timely. I am diligent in bringing my car in according to the warranty book/guidelines every 3 months, so maybe that is why no problems. But even on regular maintenance/tune-ups they have not tried to gouge me or hose me once and 'find' things wrong. So I have nothing but great things to say about them. Extremely satisfied and would highly recommend !!!
wendi123
3 de abr. de 2013
It's always a pleasure coming to Ramsey Nissan for service, and Samir Aly has sold me two cars now. I wouldn't do business with anyone else, and I recommend him to everyone. Everyone at Ramsey Nissan is top-notch when it comes to customer service. They want happy customers, which is good business practice.
PattySulli
21 de mar. de 2013
The service I received from Dwayne Jones was polite, attentive, informative. Dwayne is polished and professional young man. His immediate follow-up is reassuring. Dwayne made me feel welcome and assured me that I can stop in at any time with any questions I may have.
Altima10101010
14 de mar. de 2013
I came in to Ramsey Nissan to buy my first car and worked with Mae. From start to finish I had a wonderful experience! I never once felt pressure to buy; even when I thought I was going to leave without a car. She worked within my price range and was able to get me in the exact car I wanted without going a dollar over my budget. I've never met a sales person who was was able to get the job done without making me feel like she was going to make commission off of the sale. By the time I left it was after 10pm and the manager and finance person all stayed to complete the sale with smiles on their faces. I'd recommend anyone to work with Mae at Ramsey Nissan and hope that someday I can do business with her again. Thank you Mae!
BobbyWiz
12 de mar. de 2013
I had an excellent experience at Ramsey Nissan while having my 2011 Rogue serviced. Work was done on a timely basis and ahead of the estimated 3 hour estimate I was given. I also received a loner vehicle that was clean and the heat on when I got into the vehicle.The Service Advisor, Alan, was excellent. In addition to explaining all the work that was going to be done he asked if I had any concerns about my vehicle. I informed him of premature wear on the passenger front seat cover. After the car was serviced, Alan took photos of the wear and tear on the seat and said he would work with his Service Manager and Nissan for a solution. Due to Alan's work and commitment to me ,the customer, Nissan has agreed to install a new seat cover at no charge under warranty. So all in all, it was a very pleasant experience.Sincerely, Robert Doran
ChrisCarKing
10 de mar. de 2013
Mr. Jones is one of the best sales person that I have dealt with ever. He wad very cooperative, knowledgeable, and always responded when I asked him a question and he never hesitated to answer. When I told the vehicle I was interested in within minutes he found it ammediently. After we got done looking and talking about the car he reminded me of the paperwork that we still had to do. After we got done with it I took the car home very happily.Sincerely;Chris Bager
epax
7 de mar. de 2013
From the moment I got out of my car all the people I met were most accommodating and friendly. Their, honesty, fairness and attention to all details made it a pleasure to buy from this dealer. I never felt pressured at any time and they took extra time to answer any questions I had. They lived up to the Nissan guidelines of how customers should be treated. Thank you Ramsey Nissan!!
jjoh
7 de mar. de 2013
I brought my Altima in for a 7500 mile service and took advantage of their express service . I had no appointment and still got my oil changed, tires rotated and car washed all in under 40 minutes. Best of all Everet informed me that the service was part of my maintainence package and there was no charge. He explained everything they did and checked plus reminded me I had until 1 year from purchase to take advantage of the free service which I had forgotten about. So I brought my Rouge which I had gotten at the same time as the Altima in two days later and had the same great experiance.
carmelacimmino
26 de feb. de 2013
I went in fully prepared to check out the Nissan Juke, and possibly purchase it. I was, at the get go, totally comfortable with our sales representative, Diego Villanueva, and never felt pressured to decide on anything before I was ready to make a decision. I believe it was, amongst other things, Diego's patient attitude and mild demeanor that made me feel comfortable to make my decision to buy at this dealership. I love my new Juke and look forward to trusting its maintenance to the service dept here at Ramsey Nissan.
Caroldoyle
25 de feb. de 2013
I gave the dealership and the salesman the above rating because I really appreciate their professionalism. Mr. Jones was courteous, informative and a pleasure to work with. He did not pressure us and really worked hard to make sure I walked out of the dealership as a satisfied customer. I am very happy with the lease we negotiated and I commend Mr. Jones for his knowledge of the product and his professionalism. I would definitely recommend Mr. Jones to anyone interested in purchasing or leasing a Nissan vehicle.
tincoil
19 de feb. de 2013
I hate car shopping but after dealing with Dwayne Jones the salesman it turned out to be a positive experience. He definitely made it a positive experience. I had only planned to look around that day. Dwayne talked with us and found out what we were looking for and who would be driving the vehicle. He took us on a trial run, got to know us and I was sold. He is a very nice young man, very personable, knowledgeable, helpful and knew the product he was selling. Everyone that we met at the dealership was just as friendly and helpful. We were introduced to the service manager and service department. At no time were we pressured in any way to purchase the car that day.
lakpol
16 de feb. de 2013
The Ramsey Nissan team made my first time experience buying a car very pleasant. I am very pleased with my purchase and I will recommend this dealership to everyone looking to purchase a car.
bozack
5 de feb. de 2013
I have been coming to this dealership for service and maintenance for a few years now, and have always had a positive experience. The staff are always very courteous and helpful (Alan and Jennifer for sure) and, even when I have had a couple of intermittent or nagging issues, the technicians have always been diligent and concerned with getting things right. I have always felt like the people I have dealt with at Ramsey Nissan go above and beyond to keep me happy and to keep my business.
Pistolpete721
4 de feb. de 2013
I worked mostly with Mae and a little with chinggis. I had problems getting an approval and they big went above and beyond to help me out. I would recommend them to everyone. Outstanding service
StaceySirrano
1 de feb. de 2013
I recently bought a certified pre-owned Murano at Ramsey Nissan (on 1/29). I've purchased many cars in my life, and this was the BEST car buying experience I've had to date! My salesperson, Brian Muller, was a non-pressuring guy, and eager to please the customer. He was very patient, fully versed in the inventory as well as car features, and there was really no haggling on price. I basically told them what I was willing and able to pay, and they made it happen. The car is beautiful. Brian explained all of its features to me and seemed to know the vehicles inside and out. I actually ended up with a better price than what I asked for. Everyone in the dealership that we came in contact with was exceptionally friendly. Someone checked in with us multiple times while we were waiting for our appointment, and even made my husband a cup of tea.When it came to making the actual deal, we didn't have to speak with the dreaded 'finance guy' that dealers usually bring out to deliver the bad news about why they can't give you a good deal. We dealt only with Brian, and then once done, the finance person came out to greet us, shake our hand and say congratulations.When signing papers on financing, the gentleman who helped me offered me a better price on the wrap-around coverage so that now my vehicle is fully covered from bumper to bumper for three years, no deductible, etc. Again, I told him the price I was willing to pay for that additional coverage, and he made it happen. I bought my first Nissan at a different dealer (Meadowlands) a year ago, and it was the WORST experience possible. So bad that I considered never buying a Nissan again. But it really makes a difference going to another dealer. Ramsey is absolutely the best of the best. I would recommend this one to my closest family and friends, and will go there for my next car purchase for sure.p.s. they also gave me free oil changes for a year, as well as two tire rotations. Meadowlands Nissan gave me nothing of the sort.
carolv2012
30 de ene. de 2013
This is the second car I've purchased from Ramsey Nissan and both times the experience has been great. The fact that I came back to them for a second car is testimony enough!! A TERRIFIC DEALERSHIP!!!!!
katietroy
30 de ene. de 2013
I visited Ramsey Nissan to get the Winterization Special as well as new wiper blades for the front of my Rougue. The desk attendant is always friendly and helpful, it was very quick and the price was great! I always go back to Ramsey Nissan to service my 2010 Nissan. Thank you!
sumray
28 de ene. de 2013
The start of my service was rocky but ended up being fine and everyone was helpful. I was happy to have been accommodated by your team bringing my car back to me because I have 2 young children. It would be great if this was offered upfront.
cbermudezt25
27 de ene. de 2013
Ramsey Nissan by far exceeded my expectations! Their staff was friendly and welcoming and worked to get me a car the same day. Mae, my sales consultant was very helpful. She went above and beyond to find me a good deal. She was understanding of my financial circumstance and worked with me so that I did not have a bad car buying experience. The management sealed the deal thanks to her efforts. I'm so grateful for my new car. As a once skeptic with bad dealer experiences, this is the first great one and I highly recommend them!!!
blambos
24 de ene. de 2013
Everett and the other gentleman that was working on Saturday, January 19th are so nice and professional. Always a smile or laugh. They showed me my dirty air filter, but I promised them that I would get the 30,000. mile service soon and that would be included. They also always offer the free car wash and the car is done within a half hours time. It's a pleasure.
cespel
22 de ene. de 2013
excellent service and exceptional experience by service manager and Lynn! Complimentary rental car a REAL plus! Ordered parts and repaired in timely fashion and car wash was excellent too.
Doug S.
9 de ene. de 2013
I had heard some good things about Ramsey Nissan, from people in my area. My salesman, Sam Aly ,was the best. No nonsense:pricing,financing,trade-in amount, rebates-all were discussed and taken care of. When the vehicle was ready for pickup, every option was explained and shown how it works.
VinnyTheVersa
3 de ene. de 2013
I needed a used car as quickly as possible. Eric, the Sales Manager, identified the car that best fit my needs without trying to push for more. Dwayne and I had a fun time during the entire sales process, especially the test drive. While I wish the process could have taken less time (I just wanted to be in and out - do I really have to see every single different person???), Dwayne and I had fun so he made it worthwhile.
GoingRogue2012
2 de ene. de 2013
I recently purchased my 2nd car at Ramsey Nissan. I dealt again with Brian Muller. He is excellent and his personal attributes really impressed me..again! Brian really deals with people effectively, and he treated me not only as a customer, but someone who was trying to get the best deal and did not want the traditional pushy sales techniques used by many dealerships. I have found that Ramsey Nissan is very good at getting the deal done and moving you through their process as quickly and effectively as possible. I did not have to buy my 2nd car from Ramsey. I went back because I really liked Brian Muller, and my experiences previously brought me back again. Five stars for Brian Muller!!
reeshamoun
26 de dic. de 2012
Amazing Service and always with a smile. Did not even make an appointment and they took me in with open arms. The quick lube department is very professional and extremely friendly
Steffeyy
25 de dic. de 2012
After a not so wonderful experience at another Nissan Dealer, I decided to go a bit out of the way to Ramsey Nissan. I'm so glad that I did because my experience was beyond what I expected from a dealer. Dwayne asked me what I was looking for and got me the 2013 Altima I wanted! If you are looking for a dealer that has the best prices and customer service, Ramsey Nissan is the place to go.
asknot1945
16 de dic. de 2012
I was previously with my dealership for 20 years.....I had my reservations about switching to another car....what a pleasure your express service is....Mr. Karumba is friendly, factual very reassuring about my vehicle...I always leave feeling welcome and secure that my car is being serviced properly. Wondeful employee....great service..great representation to your dealership...My feelng is anyone can sell you a car, it's the service dept. that counts..........
Fernie
16 de dic. de 2012
Brian is a straightforward sales representative. He was so easy to deal with and didn't try to steer us into anythinf we didn't need or want. His finance team was helpful as well. I highly recommend talking to Brian when shopping for a Nissan! We just purchased a new Pathfinder and the experience was really the most pleasant I have had in buying a new vehicle.
pmunier
14 de dic. de 2012
I have always had Nissans and I will continue to be a loyal customer. Nissan Ramsey is wonderful and has been wonderful to me. I must say that I am shocked at the service prices for the 60,000 mile check up. I would not do it again. I am going to compare service prices for this in other places to see if they are similar. I can't change anything at this point but I am upset over my bill.Thank you, Patti Munier
tinkabell43
12 de dic. de 2012
Rebecca was exceptionally professional. She handled my requests in a timely and knoweldgeable way. She also provided me with a loaner car so that I could leave my vehicle for service. When I arrived to pick up my car everything was handled very expediiously.Jo Anne Reitsma
bose1515
1 de dic. de 2012
After a horrible experience at Hackensack Nissan, we went to Ramsey Nissan. End result was a purchase of 2013 Nissan Altima. ( today December 1, 2012 ). Mae was friendly, professional and very helpful. We arrived at a very good price for the 2013 Nissan Altima. Same professionalism goes for the finance department.So far so good. BTW: I love the car.. !!
mj620
28 de nov. de 2012
This is the best dealership I have ever experienced. They are courteous and caring. Everything they do is completed when you are told they promptly email when completed with the price(s) they quote. The wait rooms are compfortable with TV coffee and snacks available,as are loaner cars if service will take a long time. IN all they make the service of your vehicle a good experience.
BJYarkon
27 de nov. de 2012
Three years ago I purchased a new 2009 Altima 2.5SL sedan at Ramsey Nissan. Both the purchase and dealer service proved to be satisfying, as did owning and driving my Altima. The facility is also a very comfortable one from the Wi-Fi zone, product literature and large-screen TV to the coffee and milk!As my 2009 approached 50,000 miles, I learned of the style change, new technologies and 38 mpg Highway rating of the 2013. Ramsey's trade-up offer was the more competitive and they were able to locate the exact color and specs that I wanted despite a local (N.E. USA) disruption in available inventory caused by the one-two punch of Hurricane Andrew and a record Nor'Eastern storm. I am a resident of New York State; they efficiently prepared and executed all of the paperwork for the NYS sales tax, registration and license plate transfer.I heartily recommend the Ramsey Nissan dealership to anyone interested in a new or certified used Nissan vehicle. They will give you an honest and competitive deal -- with no surprises.B. YarkonSpring Valley, NY
senor1945
19 de nov. de 2012
Alan was great handling my service for my Murano and Sam is a wonderful technician. Between the two of them they offer great advice and you know your car is in good hands.
Thericochetkid
19 de nov. de 2012
Love my crew at Ramsey Nissan - Prompt, friendly, attentive. I know when I bring my car in for service that it's in good hands and will be taken care of promptly and accurately. Jennifer VanFleet knows me immediately, is prompt and professional and always has a smile no matter how crazy it seems the day is. Always a pleasure!
bess686
13 de nov. de 2012
I can't say enough great things about this dealership!! Best customer service I have seen from a dealership and so glad to have worked out a deal with them! My 1 month old brand new car was flooded during hurricane Sandy and they were able to get me into an upgraded new car with the Nissan employee pricing incentive. From the sales dept to the financing dept, everyone has been so understanding with the whole process. I would highly recommend anyone looking for a Nissan to purchase at Ramsey Nissan. Pleasure working with both Angello and Andrew W.
Setsam
20 de oct. de 2012
Brian initially was good in the first visit but very poor in follow up discussions and returning calls. Left multiple messages but to no avail.
beapin
16 de oct. de 2012
I have to admit that I had no idea I would end up buying a nissan juke last weekend. My friends and I were shopping around the area and had just left the Volvo dealership. I had owned a nissan once before and thought to myself I should consider it again. The sales lady that took care of me really knew a lot about the juke that I had only glanced at once. We all had a great time and in the process I believe I got a great deal. I purchased a car with so many extras that I would not be able to acquire in any other car. I am very satisfied with the whole experience and started already recommending the ramsey dealership to my friends and hoping to get a free months payment in the process as well.
diane12
13 de oct. de 2012
This has been my third car purchase from Nissan Ramsey. By far, the sales and finance people are the best around. No high pressure sales. Total quality and professionalism. I highly recommend this dealership.
vdonnelly24
24 de sep. de 2012
My husband and I were in the market for a certified pre-owned Nissan Maxima or Altima. We wasted more than 6 hours at another dealer over 2 days before we visited Ramsey Nissan. Jorge knew exactly where the cars were on the lot, the keys were found promptly, and Jorge was able to answer all of my questions. Jorge did not pressure the sale or make me feel rushed. I was able to put the car on a lift to inspect the undercarriage and took note of all the minor paint damage I pointed out. Jorge and the manager really worked a great deal for me to take home my beautiful Nissan Maxima. They even included some bodywork to make it almost feel like a new car. I would definitely buy another Nissan at Ramsey Nissan. Thank you.
evan18
18 de sep. de 2012
I had my car in for 30k service. When returned to me I noticed that the engine hunts for the correct idle speed fluctuating between 1500 and 1800 rpms at initial start up the next day as it was colder.Car was brought back to Ramsey Nissan on 9/11 and left for 2 days in order for them to find the cause.From documentation provided it was escalated to Nissan Tech Line and they recommended changing oil to Ester Oil and that Nissan has this concern under investigation.Alan also mentioned that Nissan was aware of problem prior to his being in contact with them.Now the issue occurs at any temperature occuring and Michael Convertino suggests that car not be placed in gear till RPMS go to normal about 1000
MattJugan
18 de sep. de 2012
Dealing with Dwayne was one of the most pleasant experiences I have ever had while shopping for a new automobile. Dwayne talked to me like a human being and not as if I was just some customer he was trying to sell a car to, and I really appreciated that. He was honest, and what I most appreciated was that even though he may have not immediately known the answer to every single question I asked, he made sure to go out of his way to find out the answer and to ensure the information he gave me was correct.This was my 2nd time dealing with Nissan Ramsey, and Dwayne Jones has guaranteed the dealership a life long customer.
marco_pa
10 de sep. de 2012
Overall, the experience with this dealer was better than I expected. I already shopped another Nissan dealer, Toyota, GMC and Ford. But I responded to an internet promotion on the Frontier I was interested in - and Ramsey did not dissapoint. The Internet Team quickly answered my inquiry and scheduled a visit. My sales associate, Dwayne Jones, was very likable and personable. I never felt pressured, and easily negotiated a deal better than I expected, as well as a more favorable maintenance plan. Even the closing (Chingas) was low pressure and easy. They won me over. Upon delivery, Dwayne and various members of the Service team spent an extraordinary amount of time with me reviewing all features, controls and the "care and feeding" of my new Frontier. Easy. Willing to deal. Caring.
marco_pa
9 de sep. de 2012
Overall, the experience with this dealer was better than I expected. I already shopped another Nissan dealer, Toyota, GMC and Ford. But I responded to an internet promotion on the Frontier I was interested in - and Ramsey did not dissapoint. The Internet Team quickly answered my inquiry and scheduled a visit. My sales associate, Dwayne Jones, was very likable and personable. I never felt pressured, and easily negotiated a deal better than I expected, as well as a more favorable maintenance plan. Even the closing (Chingas) was low pressure and easy. They won me over.Upon delivery, Dwayne and various members of the Service team spent an extraordinary amount of time with me reviewing all features, controls and the "care and feeding" of my new Frontier.Easy. Willing to deal. Caring.
Manuelviera81
9 de sep. de 2012
It was the best experience my wife and I had so far. Jay was my sales rep and a great job he has done on getting us into a new 2012 Nissan Rogue!
Ris213
7 de sep. de 2012
the experience at ramsey overall was very good. dwayne was very helpful and tried to do his best to make me happy and not pressured. jose also was very helpful and patient and i would definitley buy my next car from there!
jim.johnson.980
21 de ago. de 2012
I came from a dealership prior to these guys that almost scared me away from Nissan for good. Four months after leaving ROUTE 23 Nissan I met Chuck Theurer (sales) and Jose Castano (sales manager) of Ramsey Nissan. The people at Ramsey Nissan were awesome. They helped me down off a ledge and into the car that I wanted.Go to see Chuck at Ramsy Nissan to get the Nissan you want at a great price and you can walk out feeling like everyone had a great experiance.
shadow010
17 de ago. de 2012
It's a good experience basically. It's my third time doing maintenance in their place. They keep detail log of their maintenance which is good. Service is good as well.
reeshamoun
17 de ago. de 2012
Ramsey Nissan service is awesome. These guys always make you feel very special; they work as a team and never individually... When the one person is not there, the others always step in and take care of you. Alan, Jen, you guys are amazing. The rest of the team is also...Bring the car in for warranty service, they give it back before the promise date and they clean it and make it look new. Thank you!From Riad Shamoun and Stephanie Levin...
jeneds810
16 de ago. de 2012
Amazing customer service, personal touch which went a long way. Rebecca was great and was always giving me status updates on my vehicle and letting me know what my options were. I would highly recommend this dealer to anyone who is looking to be treated like family.
rich1davis
16 de ago. de 2012
Had a warranty issue on a faulty transmission, they also found a found a leak in the exhaust that was covered under warranty. Couldn't be happier with my experience I will not only buy my next car from Ramsey Nissan but I'll be sure to recommend them to others.
chamsclan
15 de ago. de 2012
This was one of the best car buying I ever experienced because there was no hassle and no nonsense. It was all very straightforward and thorough.
patcandel
10 de ago. de 2012
We brought in our 2009 Murano for service; a second key was being made for the vehicle. We had made prior arrangements with Rebecca for the service, and our car was serviced in an expeditious manner. We also set up a date for the remote-start feature to be installed at a later date. The service at Ramsey Nissan has always been exceptional. We have sent friends and colleagues to Ramsey Nissan for their car needs!
burrboe
9 de ago. de 2012
The reason I've given this rating is because of my experience working with Mae Naber. She is attentive and empathetic and really listens to the customer. She make you feel like she really wants to go to bat for you and will bring you an excellent deal. We had great fun together as well. Her sense of humor is perfect for putting the customer at ease. I did not feel like I was negotiating with a sales person, but felt like I was receiving help from a trusted friend. I will definitely recommend Ramsey Nissan to my friends. And I will tell them to "go see my friend Mae"Burr Johnson
AK1011
9 de ago. de 2012
This was my first time going into a dealership on the hunt for my first car. After careful consideration and lots of research, I decided that I would lease a car that was reliable and worth it. I am more than happy with my decision and Ramsey Nissan has definitely been a factor associated with my satisfaction. Thank you once again for your great service!
tiretta
8 de ago. de 2012
I was in the market for a new car and was interested in the Rogue. My problem was I had a budget and no time to visit showrooms and had to shop by phone. I had called a number of different dealers in my area, trying to get quotes, etc. This was not easy they all would not give any info and said I had to come in, one dealer on rt 46 west who says they make buying fun even hung up on me twice. Then I called Ramsey Nissan and they transferred me to Samir Aly, He was very professional and friendly right from the start. He understood my problem. He asked me a few questions took my information and said he would call me back. Within a few minutes I received a email and a call back with the info I needed. He had 3 quotes for me one for each different model. He did not pressure me into making a decision right there and then. After thinking about it for a day Samir Aly called me back to see if there was anything else he could do to make my buying decision easier, and he did. The next day I was at Ramsey Nissan to pick up my new Rogue. Samir again was very helpful, taking care of all the paperwork, my trade-in and going over every inch of the car with me explaining all the features and how everything worked. I will recommend Samir and Ramsey Nissan to everyone .
hawleyro
8 de ago. de 2012
I came to Ramsey Nissan to trade in my Nissan Sentra lease a year early and Jorge was so helpful. He was honest with me and really made it easy for me to lease a new Rogue. I am so incredibly happy with my Rogue, and I am even happier that my buying experience was so easy at Ramsey Nissan. Buying a car is very stressful, and Jorge made it a very pleasant experience for me. He really fought to get me a good deal even despite my situation. I will definitely be referring all my friends and family to him. Thank you so much Jorge and Ramsey Nissan!!
tedescobrooklyn
4 de ago. de 2012
My 30K mile service was a surprisingly positive experience. Alan, my service advisor kept me informed of progress (I waited for it to be done) and the customer waiting area was clean and comfortable. I'd recommend this dealership on the basis of quality customer service alone.
Julesy52
2 de ago. de 2012
I was greeted by Mike. He made me feel as if i was a VIP. The wait time to have the work done was minimal. I would recommend if you have any frustration with your current Nissan dealership that you give Ramsey a try. It was apparent that they aim to please.
danette950
1 de ago. de 2012
My sales consultant, Angelo Riccardi, was very polite, attentive to my request in finding me the Rogue I was looking for. He handled himself in a very professional manner, and made my purchase a very pleasant experience.
ikaplan
1 de ago. de 2012
Part had to be ordered - took only 2 days and was given an appointment the same day as part came in.Great service. Your treated like family.
lbattle1976
31 de jul. de 2012
Jay is very professional and friendly, from the time My sister and i walked into the dealership we felt he went out of his way to make us happy. Jay is a true asset to your company and because of him I will refer any of my friends or family whose looking to purchase an automobile. I've been following Jay for many years now because of the excellent customer service he provides.
Troy_Miller
30 de jul. de 2012
I went into Ramsey Nissan during the week to take a look at the Nissan Juke and was met with a very friendly, informative salesperson, Sammy. During the test drive of the Juke, Sammy was pointing out all the features the car could come with, explaining how to use some of the features and really allowed me to get a solid sense of the car. At no point was he pressuring me to make a decision on the spot but rather gave me some information and his card and allowed me to think and test drive other cars. I was honest with him on what I was looking for and he was able to tell me if I was looking at the right car in their line or not. A few days later he followed up with a plesant phone call, and as it turned out I was hoping to test drive the car again that day and we were able to set up an appointment with ease. When I returned and greated him, he was just as plesant as the first time and still wasn't pressuring me, but wanted to do what was best for me. After my second test drive I was sold, I wanted the Nissan Juke and we started talking numbers. Still, he was amazing, friendly, courteous, knowledgeable and putting me at ease. I can say with all honesty and authority, that Sammy was a factor in me choosing to go with Nissan. Other places I test drove cars, the salesperson was either incredibly pushy (think movie stereotypical sleezy car salesperson), or a wet fish and had nothing to say to me or of the car or was so full of himself and the car that I didn't want to do business with him.)I have told all my friends and family, that if they are looking for a new car, to see Sammy because I had such a wonderful experience with him, never had been buying a car been so low stress.
nissanlover7787
30 de jul. de 2012
Nick was amazing from the time we walked in to the time we left. He kept us informed of every step and didn't make us wait for anything. Sales people should take notes from this guy. Top notch.
kennedyk14
29 de jul. de 2012
Great service all around. Dwayne was a very friendly and funny salesperson and was accommodating to my need to explore all options (lease/finance/new/used)
jpap
28 de jul. de 2012
Offer was as described when I arrived at the dealership. Have used the same salesmen for the past few cars, very happy with him. Only complaint is Nissan overall no longer offers manual transmissions in their sedans.
Dteam
26 de jul. de 2012
Nice selection of vehicles and everyone seemed very nice. The sales knew how to narrow down which Nissan worked best for me. The negotiation was a bit intense but luckily for me I have a financial background. This is my 3rd Nissan and I wont buy anything else.
shiffyul1
25 de jul. de 2012
Every one knows buying/leasing a new car is a stressful situation, however when ever I deal with Nick and the people in Ramsey Nissan it is a walk in the park. There is no sneaky wool pulling over your eyes, everything is straight up and easy to understand. If there is something you are not sure about or just plain nervous about, Nick is the perfect gentleman no matter how slow or dumb you feel. He explains everything and works more for you then the dealer ship he is affiliated with. I absolutely can not wait for my next lease to be up so I can lease my next car with Nick where ever he may be. He is an expert 'person' to deal with, with no error I omitted the word 'sales' because he does not fall into the category of what 'sales people' are known to be like. He is the exception to every 'salesperson' and he is wonderful to do business with. Every moment I spent in Ramsey Nissan was a pleasure because of him. Thank you and go buy or lease your next car at RAMSEY NISSAN, just ask for Nick.
Pattimes
23 de jul. de 2012
Everyone was very accommodating and friendly. They gave me a loaner car which was great. My car was finished before they told me it would be which was also very nice.No complaints!
BrettW
23 de jul. de 2012
I was interested in purchasing a used Nissan 370Z and found one on Ramsey Nissan's website. I called up and spoke with Mai Naber regarding the car I wanted. She was extremely nice, pleasant, honest, not pushy, extremely professional, and down to earth. We worked together mainly over the phone to set everything up due to living a distance away. When I arrived I checked out the car and loved it. I also felt very comfortable with the entire staff I met upon my visit and decided to purchase. I had a GREAT experience with everyone at Ramsey Nissan and would definetly reccomend to anyone looking for a Nissan. Thanks for making my purchase a very memorable expirience!!
oricc13
23 de jul. de 2012
Nick is by far the most professional and pleasant car salesman I have interacted with. He was knowledgeable about his product, spoke to you like a human being and went above and beyond to make my auto purchase a pleasant, stress-free, experience. If you are looking for a car, go see this guy. You will not be disappointed.
dlong67
23 de jul. de 2012
Dwayne Jones was great to work with; he went out of his way to pick me since i did not have a ride to the dealership. No pressure from anyone to buy additional products. Great experience overall.
hiei7890
21 de jul. de 2012
The service I received made me feel like they actually care about my choice and not just a sale and were looking to give me the best deal. They worked with me on everything and I really liked that
SvetlanaReymond
19 de jul. de 2012
I resently purchased a 2009 Nissan Altima. Excellent service , great employees, great deal. My salesman Nick worked with me to get the deal I wanted. Nick was extremely helpful, cheerful and accommodating . The service I received was fast and hassle-free. I would hightly recommend visiting Ramsay Nissan and have Nick Peresunko as a salesperson for a positive car buying experience. Thank you Nick again for making my life easier with choosing a right car....:))))). Regards, Svetlana Reymond
asukul
16 de jul. de 2012
I recently purchased a 2012 Nissan Rogue from Ramsey Nissan. My salesperson Max was polite and very knowledgeable about the vehicle. He made the car buying process easy and provided excellent service. I would highly recommend visiting Ramsey Nissan for a positive car buying experience.
shelleyt801
13 de jul. de 2012
I was told about all the features of the car and not just a sales pitch (yes there was a pitch but it wasn't in your face). I was not pressured into purchasing. I would go back and I would want to have Brett Hamilton as my sales person.
JosephCimoch
8 de jul. de 2012
Mr. Carela was very courteous, friendly and informative. I would definitely recommend him and the Ramsey Nissan dealership to friends and family interested in purchasing a car. My only complaint would be that the process took a bit long to complete but the end result was exemplary. Thank you for providing a great experience.
lmanuppelli
7 de jul. de 2012
Great service, great employees, great deal. Angelo did a wonderful job doing the deal. Finance manager also was very helpful understanding the needs of the customer
obibergal
6 de jul. de 2012
Very easy to work with. Salesman (Michael Hernandez) was very friendly, knowledgeable, and accommodating. Worked with me to get the deal I wanted on my car without hassle. Would recommend to friends.
dawn67
5 de jul. de 2012
Mike was extremely helpful, cheerful, and accomadating. The service I recieved was fast and hassle-free. Great job! it made getting the job done quick especially on a holiday. Thanks.Dawn Temple
UNCLEB327
4 de jul. de 2012
Nick Peresunko was very useful in helping me select the car of my needs. His resourcefulness and patience paid off in a long day in finding the right payment plan and helping me select the right insurance company. He's a young man wise beyond his years.
CReyes809
2 de jul. de 2012
We were very impressed with the professionalism and courtesy we received from the sales person Maximo Carela. He was very patient and understanding to our needs and expectations. When ever we had questions he was there to answer them. We are looking forward to recommending friends and co-workers to this dealership in the near future. Thank you, Maximo and Ramsey Nissan for helping us purchase our new car.Sincerely,Chris & Mbet
mike ..7533
2 de jul. de 2012
Excellent Service....Clean Friendly Dealership....Everyone There Was Very Helpful...Thanks Again For a Great Auto Buying Expierence...The Used Auto I Bought Was In Near Perfect Condition ...Oil Changed...and Full Tank Of Gas ....Again ...Thanks So Much ...
chaukka
30 de jun. de 2012
Erik and Angelo were professional and courteous and quoted me a great price on a new Murano. However I ultimately decided to purchase another vehicle because my wife loved it. If I ever purchase a nissan, Ramsey Nissan would be my first choice. Highly recommended.
Sunnyside4now
30 de jun. de 2012
I found that this dealership made my car-purchasing experience extremely pleasant. I have walked into other dealerships where the salespeople were very rude and overly aggressive. That is a huge turn-off and I walk out when I feel like there is too much pressure to buy. Brett was an awesome salesman, very understanding and knowledgeable, and i enjoyed doing business with him. I felt that the Ramsey team was helpful and I will definitely recommend them to anyone interested in a new vehicle.
andrew.sun84
30 de jun. de 2012
Nick, you have amazing talent. You are honest, straight forward, and you don't carry yourself as the typical "car salesman". Thank you for helping me get exactly what I wanted, and letting me know what worked best for me. You were friendly and most importantly, patient from beginning to end. I wasn't just a "sale" to you and I could tell judging from you even taking the time to explain the trunk buttons, the interior light on/off switches. You're going to go places and I think you would make a great manager. You are respectful which is hard to find these days. I will recommend as many people as I can to you, and look forward to working with you in the future as well.Thanks again!
alexsr11
30 de jun. de 2012
I was extremely pleased with the honesty and straight forwardness of Jay, there was no beating around the bush with him. He made this whole process which was my first extremely pleasant. I even had a bump in my tire that I noticed on day 2 of having the car and when I came back to get my plates and second key; Michael from the service department without any hesitation helped me out with my problem. I thought I would have a problem and have to scream and yell to be heard but I didn't have to go all crazy. So far I'm really happy with Nissan Ramsey; I would recommend this dealership to anybody I know who wants to get a car.
mkburke
30 de jun. de 2012
Angelo was extremely helpful and very thorough with his work. He double checked everything as well as patiently answered any questions we had. He was very friendly, professional, and was able to get us a great deal on a SUV.
Mhuberfeld
29 de jun. de 2012
Excellent service by rep, EddieC. Showed us all the cars we were interested in seeing and assisted in pointing out things that helped eliminate the unwanted. Explained everything in detail and made the purchase process easy, quick, and painless. Excellent service on day of p/up as well.
Grace221
29 de jun. de 2012
Nick was extremely helpful and honest in his deal. I purchased a preowned 2009 maxima and I love it. He came through with everything he promised. Would definitely recommend him to anyone. Thanks
jharabrash
28 de jun. de 2012
Nick was very informative and very knowledgable about the car I leased. He answered all my questions promptly and made sure everything went smoothly from the time I gave the deposit till the time I picked up the car.
10rooney
27 de jun. de 2012
I want to let you know how. Absolutely wonderful my experience with Ramsey Nissan was! Back in February I began looking for a new car, as my Honda Fit lease was ending in May. I looked into the Hyundai Veloster a manual transmission is a must have for me, and I was impressed with the technology package that was available in the car. I went to a local dealership and was told that while there werent any cars matching my request in stock, all I had to do was put down a $1000 deposit, and I could have one within a matter of weeks. After my credit card was swiped I was sent on my way (without any business card, which struck me as odd) and told I would be contacted when my car became available. Two weeks turned into four weeks, and each time I called I was told to sit tight, that no car was available at this point, but that it shouldnt be much longer. At week 5, with the same explanation and less than 7 days left before my Honda was to be returned, I went back to Hyundai to get a refund on my deposit. It was disappointing on many levels. Not only was I not going to be able to get the car that I had my heart set on, but the entire customer service experience with the dealership really made me weary to start looking again but with so little time left on my lease, I didnt have a choice! That night I began looking online for another car. I was definitely looking for something a little bit different with a technology package, and of course, that manual transmission! That is when I came across the Nissan Juke, which seemed to fit all three of my criteria. I called Ramsey Nissan right then and spoke with Ashley in internet sales. She was so helpful and told me that it looked like there were only two Jukes within 300 miles that had both navigation and manual transmission! My heart sank a little bit, but she told me to come into the dealership the next day to speak more with a salesman about my options. I prepared myself with credit card in hand, to again deal with the high pressure and empty promises that I had encountered prior When I got to Ramsey Nissan the next day, I was met by sales associate Diego Villanueva. He was professional, courteous, and upfront about the fact that the car I wanted was going to be difficult to get! We went over cost/numbers and with the help of Jose, decided that the dealership would buy my Honda. I was glad to know that even if my Juke took a while longer to get than anticipated, I could continue to drive my Honda until one was found for me. Since it was nearing the end of the day, Diego told me that they would try and contact the dealerships that had the Jukes in stock and see if they could get one for me. Diego told me he didnt want to take a deposit from me until he knew that he could get me the car. This was surprising to me, and I wondered if without leaving any money, whether or not he would work as hard to find me the car! From that point on the communication from everyone at the dealership was terrific! Diego called that night to say that he didnt have any information for me, but would be in touch in the morning once he had any news. The very next morning Jose called to tell me that they had found me a Juke!! I was so excited. He told me that he would likely be able to get it within about 5 days. This was terrific news and I was able to give a deposit over the phone which couldnt have been easier. Much to my surprise, just two days later, Diego called to tell me that my car was ready to be picked up! It was only after the fact that I found out that Diego actually traveled to Rhode Island himself to get my car in such a timely manner unbelievable customer service!! It is one week later and I LOVE MY JUKE! My experience with Diego Villanueva and Ramsey Nissan has been so refreshing and unlike any other car dealership experience I have ever had. Every member of the Ramsey Nissan staff that I encountered made me feel like a top priority. The customer service experience is one that many people would likely only expect when spending two to three (maybe more) times as much on a car! I look forward to receiving and completing the sales experience survey ? Please recognize Diego and these other exceptional employees. I hope that you will share my email with management/supervisors at Nissan. I look forward to a conintued relationship with Ramsey Nissan. Sincerely, Annie Rooney
oclarke10
26 de jun. de 2012
Staff is very professional and friendly. There is no preasure from the sales guys, they really want to help and put you in the car you want, not the car they want you to have. My overall expierence was great and i will recommend this dealer to anybody. Keep up the good work
Joea49
26 de jun. de 2012
Diego was very helpful in helping me decide between a lease and pre owned vehicle. He was very knowledgeable about the Nissan brand. Overall A+++ salesman. This is our 3rd purchase with Diego and we will be coming back.
melendezc5
26 de jun. de 2012
My visit at Ramsey Nissan was a great experience. I was in need of a car desperately but was not settling for anything less then what I could afford. I went to many dealerships in the North Jersey area yet Ramsey Nissan is made me feel the most comfortable. I really felt like a valued customer from the first day I went into Ramsey Nissan to the day I drove off in my new car. Jorge Prado was very helpful, understanding, and exceeded my expectations of a sales representative. He went above and beyond to meet my needs. He is a real down to earth guy, very straight forward, not wasting your valuable time. Jorge Prado is the person to go for your new car.
AY
26 de jun. de 2012
Over the years I've purchased or leased many cars from many dealerships in NY and NJ. I've had both good and bad experiences with car salesman, as well. But never have I met a salesman like Jorge Prado, a sales consultant from Ramsey Auto Group. For being such a young man and newbie car salesman Jorge not only had the knowledge of the full Nissan car lineup to speak to me intelligently about cars but also had both the patience and the demeaner that was refreshing and welcomed. Jorge presented lease and payment options in a very straightforward way that made my decision very easy to make when it was time to make a deal. So much so that I purchased 2 new vehicles in 5 days from him and the Ramsey Auto Group..More salesman should take queues from Jorge if they really want to sell cars! Fantastic customer service skills!I just hope that Jorge is still around the next time I'm in the market for a new car..Regards,Antonio Y.
rteckert
26 de jun. de 2012
Went in looking for a used certified Nissan. After sitting down and talking with Eddie he made the entire process very easy. Listened to my concerns regarding pricing and trade-in and within minutes we had ourselves a deal. Great group of guys to deal with. Would certainly recommend that to anyone.
mindel1126
25 de jun. de 2012
My overall experience with this dealer was very good and the salesman I worked with was very patient, knowledgable and quite professional. I got a fair price for the vehicle I requested and was treated with the utmost care.
Tony Chiulli
25 de jun. de 2012
The guys at Ramsey Nissan made the entire process easy and comfortable. The sales person, the sales manager and the finanace guy were all professional and easy to deal with.
SHarr1man
23 de jun. de 2012
I started looking for a new car back in March knowing my twins were turning 17 in June. I visited Dodge, Ford, Honda, Infiniti, Mazda, Nissan, Subaru, Volkswagen, and Volvo dealers all over Northern NJ. I fell in love with the Nissan Maxima early in my car search and the Maxima stayed at the top of my favirites list as I tried all sorts of other cars. Lucky for me I found Ramsey Nissan on my way to test drive the Volvo S60. Today I bought my Maxima from Jorge and Jose at Ramsey Nissan. Everyone at Ramsey Nissan went out of their way to be nice and helpful..not pushy or arrogant. Jorge was very Knowlegeable and respectful. Ramsey Nissan was far and away my favorite dealership and I am so thrilled with my Maxima!
onann
23 de jun. de 2012
I was in a bind needing a car ASAP as my old car had died. Angelo and his manager were able to get me a new car for delivery the very next day and provided me with a loaner car overnight. This helped tremendously. Plus the price/payment plan is right within my budget and the car runs great!
Flo Brophy
23 de jun. de 2012
I was very impressed with Brian Muller and the patience he showed me as I was making my decision of purchasing a new 2012 Nissan... I spent a lot of time test driving and getting all the information I needed... At no time did I feel presser in making a dealor choosing the car. I had never Leased before but I think Brian helped me make the right deal now that I am retired.. I know he was honest and wanted me to be sure of the decision I had made. Its nice to not be pushed when buying a car and I would recommend Brian and your dealership to everyone. I look forward to my future dealings with Ramsey Nissan. Thank you Florence Brophy
Enaudy
23 de jun. de 2012
The price given to me was an excellent deal on my behalf. The friendliness was great and I was never pushed into making any purchase. I was informed abut the car with great patience by the employee Michael Hernandez. I will definitely be going back there for my next vehicle purchase.
lroom
22 de jun. de 2012
Great experience from test drive to purchase. Max and George worked diligently to make the sales process go smoothly. Salesmen were attentive to details and patient. Will definitely recommend a friend.
Yyankees26
22 de jun. de 2012
Ramsey Nissan is a great place. Our sales person Maximo Carela was very helpful and friendly. Very good customer service and the prices where awesome. Deff I would recommend Ramsey Nissan and Maximo.Sincerely Carolina Lucero (a very happy customer :D)
Dawrongman
21 de jun. de 2012
Great work! Honestly I don't ally have any bad to say about the experience, Brett the dealer was great. I would have liked a free gift or something to say thanks
rampersadtrish7
21 de jun. de 2012
This dealer worked with our budget and what we needed. Angelo R. in sales worked well with his supervisor to get us the best deal. The manager upon closing the paperwork was also kind, fast and efficient. This dealership was very professional and honest compared to the other dealerships we went to. I already recommended this dealer to friends and collegues.
willhern11
20 de jun. de 2012
They gave a great price compared to 5 other dealerships. They work well and will do anything to get the right price and all around car for you. I had a great experience and would recommend this dealership to everyone.
gweed
19 de jun. de 2012
Knowledgeable and friendly salesperson was eager and helpful in satisfying me with my needs. Because of this I would recommend this dealership to someone in the market for a used or new car
ITconsultant2
19 de jun. de 2012
Mr. Mykola Peresunko demonstrates professionalism as a salesman; he cares, listens, honest and knowledgeable of the business. Mr. Mykola is one of the few salesmen at the dealer who has a professional appearance and provides a good presentation to the company. I believe they should have more people like Mr. Mykola in the car dealership market to change the impression about the majority of car salesman. One of the best positive impressions about Mr. Mykola that he didnt make me feel that I am forced to buy the car and he was concern about my investment. I will recommend this dealer to others because of Mr. Mykola professionalism.
xs2michelles2x
19 de jun. de 2012
Diego was so helpful from the moment I walked into the door, to purchasing my Juke, even up to now where he still checks to make sure everything is alright. I am young and a female and did not at any point feel I was being cheated and walked away with a great deal!
jrbarwick
18 de jun. de 2012
Jay was honest, down-to-earth, and welcoming from start to finish. He made my first-time car purchase very positive! I would definitely recommend Jay and Ramsey Nissan in the future!
Ndpepper
18 de jun. de 2012
I had no idea what I wanted to buy when I walked in the door. after checking out several models, Chuck talked to me about each one.... The pros and cons of each for me..I told them how much I wanted to spend a month. They gave me several choices to choose from and I finally decided on the Juke.It fit my personality and my budget. Chuck spent several hours working with me and showing me how everything worked in the car. Andy made sure that the price was right and Drew ore saw the whole process.It was a fantastic experience. I would run back and send all my friends there.
beanns
18 de jun. de 2012
Upfront, cooperative, knowledgeable, friendly, compromising, patient. These following words would describe Ramsey Nissan (Diego V.). If I or anyone else I know wants to purchase a new or used Nissan then this is where you will find the most value and quality people. Thanks again !!
Scorpion324
18 de jun. de 2012
Sales person very knowledgable friendly and truthful. Overall experience was smooth fast and pleasant would recommend the dealership and my salesmen jay to others. Thank you
Hrosen130
18 de jun. de 2012
Extremely satisfied with overall experience. The employees at Ramsey Nissan really take the term "customer service" to heart and know that without the customer, there would be no sale. After terrible experiences with other dealerships, Charles was a breath of fresh air and reminded me that there actually are good people in this business. This is my first car purchase, and I would highly recommend Ramsey Nissan for any and all car purchases in the future.
ec car purchase
18 de jun. de 2012
The dealer rep was patient and provided information which was helpful during the evalation and review process. Expedited the paperwork very quickly and efficiently, which was appreciated much. Thank you.
Longdog
18 de jun. de 2012
What can I say?This is my 5th car with Ramsey of Nissan.There`s a reason they`ve been around this long.Still have the best deals and service.I don`t live as close to this dealer like in years past.Tried once to make a deal closer to my home and found out no one compares to this dealership.I will always get all my cars here.Hope this review helps prospective buyers.
dtaylor92
17 de jun. de 2012
Brett Hamilton and the rest of the staff provided great care and professional support during our car purchase. They allowed us the space and time to decide about our certified pre-owned purchase and were informative concerning all aspects of the sale. I would recommend them to friends without any reservation.
Bricklane
15 de jun. de 2012
I had a great experience at this Nissan Dealer. They were honest and friendly. They honored a price that I had seen over a holiday weekend when I returned weeks later. The salesman was very friendly and knowledgable about the vehicle. He gave me a complete rundown of what I was buying and how to use each feature. Overall very nice experience.
mleventhal
14 de jun. de 2012
Diego and co-workers worked with us and were willing to make a deal that worked for everyone. It was a great used car buying experience. I recommend them to anyone in the market for a car!
catherinep77
14 de jun. de 2012
Nick was excellent, not once did I feel pressured into buying my Sentra. He was very informative. He made sure I was aware of all my diffrent options with the diffrent cars. He very frank and did not beat around when it came to my payments. I was able to test drive diffrent cars and make my OWN choice. I would recommend Nick to everyone that is intrested in leasing or finiacing a vehicle. Very knowledgable, funny, and straight foward.....Thank you NIck for all your help!
rich662
13 de jun. de 2012
Brett was a great saleman, came in with a price in my budget. Brett had great follow up skills, and called us to advise he could lease the Altima within our budget after our first visit which wasn;t sucessful
brholden91
13 de jun. de 2012
We found our salesmen to be very helpfull in matching our needs to the type of cars available. His knowledge of the Nissan's was exceptional. We also found the finance person to be concerned about our situation and not the dealers need to push extras. A few days after purchase we had a question about the ignition and returned to the dealer. The service personnel were very helpful in answering our questions without making us feel like a burden.We will recommend Nissan of Ramsey to anyone we know who is interested in purchasing a car. We have had several bad experiences recently in the purchase of a new auto, but not here at Nisssn.Thank-you for all your assistance.
shamstrinkets
13 de jun. de 2012
After visiting many Nissan dealerships I decided to try going to Ramsey Nissan. I initially sent an email that was answered before the dealership was even open for business. I was informed that a representative would contact me once the dealership opened and true to their word I was. I was pleasantly surprised at how nice and helpful the Sales Manager (Jose Castano) was. He invited me to visit the dealership, which I did almost immediately and he set me up with my sales consultant (Maximo Carela,) who was wonderful. Max showed me so much patience and never made me feel as if I had to make a quick decision. With his expert guidance I was able to find the vehicle I had been searching for and unable to find at other dealerships. I knew instantly that I had made a great decision in choosing Ramsey Nissan and I will definitely recommend my sales consultant to all of my friends and family members.
hugoj21
12 de jun. de 2012
we were very pleased with the service from my sales associate Diego Villanueva at Ramsey Nissan. I didn't feel pressured at all, he was very helpful and informative with helping us find the best option.I would certainly recommend Ramsey Nissan because of his professionalism overall, he took the time to explain everything to us in detail. Thank you Diego for all your assistant.
c.brennan77
12 de jun. de 2012
I gave Ramsey Nissan a five in each category because of all the Nissan dealerships I visited they were quick, efficient, and strait to the point. Max was extremely helpful and I have nothing but great things to say about him and the dealership. Everyone was super friendly and seemed eager to help.
Italianice713
12 de jun. de 2012
John worked extremely hard to meet my wishes and needs in order to purchase my vehicle. The entire staff was caring, helpful, and friendly. The overall experience was calm and positive. I would recommend anyone to visit their dealership.
Boydsintallman
11 de jun. de 2012
Salesman was greatVery frienly and knowledgeableDefinantly would reccommend to othersMycola went above and beyond to help us find right carWill be return customer
ccrinklecar
10 de jun. de 2012
John Creran is a fantastic sales representative for Ramsey Nissan. His knowledge, professionalism, and friendliness made my car purchase enjoyable. Thank you Ramsey Nissan and thank you John! I will be sure to send everyone I know to see him.
sjc2012
9 de jun. de 2012
This was our 4th lease through Ramsey Nissan. All were handled professionally and all phases ran smoothly. Andrew Nudge was our Salesperson for 3 of the leases and he has always done an outstanding job.
paulfortunato
8 de jun. de 2012
Ramsey Nissan is always professional and courteous. They get the job done quickly and accurately. I appreciate their wllingness to work within my timetables and the fact that they have a spacious work area helps me stay productive while I wait for my service.
martytwin
4 de jun. de 2012
I this this saleman Eddie Cordero was an excellent salesman he took the time to listen to what I wanted and gave me exactly what I said.
suec541
2 de jun. de 2012
Eddie was great - very helpful, knowledgeable and not high pressure. His assistant, Dwayne, was also very helpful. We went on two test drives with him and he was patient and knowledgeable. Overall, it was a stress free experience.
Lamijeanpa
26 de may. de 2012
Not only did I have a credit score that I consider this as better than good but also there was a good offer from 0 to 2.99% interest April 31 first I didn't have that they didn't hold their words! Although together it is a nice car to buy when it is question of family (QUEST)well built I love its comfort !
david.ricci84
22 de may. de 2012
I'm Giving Ramsey Nissan a great rating for everything becasuse I believe they are the best car dealership in new jersey. I will recommend anyone that wants to buy a car to this dealership. Nick and Samir are great they were very knowledgeable about the purchase I made. And they were very friendly as well. I really felt at home when I made my purchse. They knew the car inside out. I will keep buying cars and trucks from this dealership. My business manager Jerry was great also. I want to give great thanks to Jerry, Nick amd Samir for the help they gave me through my purchse they were there for me from start to finish.
Efficiencyfirst
17 de may. de 2012
I would actually have liked to use the facilities more at this dealership (ie, coffee and waiting room were full of magazines, etc) BUT, I walked in, they knew what I wanted and within 2 hours, I had test drove, met with the financial people, purchased my vehicle and was on my way home! I drove 3.5 hours away because this vehicle was $10k LESS than the dealership 20 minutes from my house. (only difference was leather and nav, and that wasn't worth 10k).
italianbutterfli
14 de may. de 2012
I was very pleased with the service from my sales associate Charles at Ramsey Nissan. I didn't feel pressured at all, he was very helpful and informative with helping me find the best option for me. I went there on a Tuesday but did not purchase anything because I wanted to explore other options, but after contacting other Nissan dealers in the area Ramsey Nissan was hands down the BEST dealership for great customer service. I am very happy I purchased my Pathfinder from them and I love it...Thank you Charles :)Crystal
bigman00
8 de may. de 2012
Nick Peresunko from Ramsey Nissan has provided great service all the way. I got a good car after being presented with many options.All the details were transparently presented to me, including the price. He went the extra yard and made sure that the car is in tip top condition, not hesitating to replace or fix and issue that I pointed out.The buying experience was very good, and I certainly recommend Ramsey Nissan and Nick in particular.
Gregdrose
5 de may. de 2012
My wife and I purchased a 2012 Murano and Nick was our salesperson. He was very knowledgeable about the car and answered all of our questions. We made a deal with Andy and Nick and they were very nice and there was no pressure tactics.Go to Ramsey Nissan and ask for Nick (sales) and Andy (sales manager) and you will have a positive car buying experience.
reeshamoun
27 de abr. de 2012
I can only say one thing. AMAZING service from Alan.I was in and out as promised. Price was great, and took care of my issue in one visit.Even the owner approached me and said thanks for the business...
uvanator
19 de abr. de 2012
This was a very pleasant experience with great follow-up. Nick was very informative about the car. We did not waste time discussing options that I did not want.
sumitbanavalikar
8 de abr. de 2012
I had done my homework and had visited 3 dealerships of Nissan in the NY & NJ area.Lastly I came to Ramsey and had Nick as my Sales Rep. I told him what I was looking for and he very pleasantly showed me the inventory for Certified Pre Owned Altima's he had. Buying a pre-owned car with knowing what you are looking for is difficult because you know what exactly you need from your car . From a dealers perspective having THAT car and having the right attitude to sell / oversell the car is also important. They know what they are selling and can try to sell a dead horse to you . I liked the very first car that was shown to me and test drove it. Nick told me everything that Car had to offer and also NOT to offer. I was pretty late in the day to reach there so it was already beyond the time a dealership closes but still they were patiently dealing me . I was satisfied with the car and went to the desk for price negotiation. Jeff was a tough customer to deal with. Straight-forward and knew what he was offering me. I was disappointed in the first place and the deal didnt worked out and I went home without a car. (the day being Saturday)On Monday I got a call from Nick and he connected me to Jeff (business manager) and we eventually worked out the pricing, Jeff got me a nice APR for financing the car. I was again late to reach to the dealership but Jeff and Nick had all the paperworks ready for me. I was briefed about each form I had signed and all that was required from me to be done was to just agree (if at all) and then sign the papers. 30 Mins and I was out driving the car. The overall experience was amazing and I definitely recommend this dealership to anybody who is interested in a Nissan.
Kgback
5 de abr. de 2012
I did my HOMEWORK. I knew the price I was willing to pay. I went to Nissan of Manhattan and Rockland Nissan. These DEALERSHIPS was a waste of time SAME OLD STORY!!!! I went to Ramsey Nissan. I met with Mae Naber who is one of the nicest professional people you will ever want to meet. Within five minutes of talking with Mae I had a verbal agreement. I was then introduced to sales manager Andrew Waddell, who is another outstanding person. Done deal, all within 30 minutes of walking in door, (I did not change onething from one dealerships to the other). Within 18 hours of meeting Mae Naber she had every logistical item completed (loan docments,Ins docs etc.)and best of all I had my new car with NO BS!!!!I cannot stress enough how this experience was actually a pleasure instead of the usual run around!!!!!!!!Mae Naber has made my experience a memorable one!!!!!!! She is by far the most Professional,Respectfull and Honest Saleswoman (sales person) I have EVER dealt with.
alsayara
4 de abr. de 2012
Nick was pleasent from the moment he greeted me till the last minute of delivering my car.very knowlegable,friendly, experienced and very informative. while test driving the car Nick was explaning evry thing that the car have to offer.
dcurra45
4 de abr. de 2012
Customer service is excellent and the people are all amazing and very helpful. This is my 4th vechicle I have gotten from them and I will get all my cars from them. Always willing to help and accomodate your needs and wants. Great people and a great dealership
sreyes037
3 de abr. de 2012
I will recommend family and friends to Ramsey Nissan. Very friendly, helpful and never once was I made to feel pressure in buying/leasing a car. Thank you Murph and Mae for making this experiene such a comfortable one. You both took the time to answer every question I had and made it easy for me to drive away in my new 2012 Nissan Frontier.
coolidge57
2 de abr. de 2012
I called Diana Newman,owner loyalty manager on March 7, because I saw smoke coming from under my hood. Not only was she able to get me an appointment the very next day, but she was also able to secure a loaner car for me. The service rep, Alan Galinko listened closely to everything I told him and continuously kept me up to date on what their findings were.
jenniferburton
30 de mar. de 2012
I live in New York, but drove to this dealership because I was told they had exceptional service and prices. I needed a car as soon as possible and couldn't decide on a nissan or subaru. I originally visited Ramsey subaru, but their service wasn't nearly as good. My dealer, Erik Slotnick was both informative and patient while I draged him all over the lot several times. I must say that I am a very indecisive person and most sales men give up on me. He let me test drive several cars, listened to all the things I wanted (and the many things I didn't want) and still managed to find me the perfect car. Its exactly what I wanted. I bought it right away, and absolutely love my Nissan Altima! I can't thank Erik and the other dealers at Ramsey Nissan enough. From the car to the prices, I recommened everyone to go to Ramsey Nissan and buy a car from Erik Slotnick.
Matty
29 de mar. de 2012
Excellent Sales Team Chingis was extremely helpful and also his manager who approved the deal. I love this new maxima and will recommend all my friends to you. I hope to do business again soon.
g elaine
26 de mar. de 2012
I went into the dealership with my old leased car. I thought for sure I would need to continue paying the lease until the term and then purchase the car as it had some body damage to it that I didn't repair. The sales person Eric suprised me as I ended up with a 2012 Nissian Altima two days later. I am happy about my experience with Nissian and their cars and service. Many people have admired my new car while out driving in the area. Great dealership and sales person. Elaine Gold
Love Cars
26 de mar. de 2012
From the moment that i walked into Ramsey Nissan, I felt welcomed. The staff was all super friendly and willing to help. Not once did i feel pressured into making a decision that i wasnt sure about. They layed out all of my options and went over everything with me a few times, never getting frustrated or rushing me. The staff at Ramsey Nissan was very accommodating and did everything they could to get me exactly what i wanted and could afford. I highly recommend Ramsey Nissan for anyone who is looking into buying/leasing. They have tons of new and used cars to chose from. I will most definitely be returning here for my future purchases.
nissannancy
24 de mar. de 2012
We keep returning to Ramsey Nissan because the entire staff are very pleasant and courteous. Our sales rep Mykola was very knowledgeable about my new car. He answered every question we had and took his time to explain things in detail. He offered us a very fair lease price and explained pricing as well. He was an absolute pleasure to do business with as well as the entire staff at Ramsey. We will continue to return to this dealership each time our lease expires. We will also recommend Ramsey Nissan to anyone interested in purchasing a new or used car.
sarias8316
24 de mar. de 2012
Excellent customer service and great team work!!!Last year I went to the Ramsay Nissan. I had the pleasure of having Jorge Prada as my sales consultant. He was very knowledgeable and friendly. He also took me for a test drive and explained very well everything I needed to know about the car. It turned out that at the time I was not ready to buy a car. My experience with Jorge Prada was so positive last year that I decided to go back this year and purchase a new car. Jorge, I truly appreciate the excellent job/customer service last year!!!Finally a few weeks ago I decided to buy a 2012 Rogue. This time, Murph and Mae helped me. They truly took well care of me. My experience with them was amazing!!Stress free, they weren't pushy at all, and gave the best deal. They answered all the questions I had and made me feel very comfortable. Once I said yes to my 2012 Rogue, Mae took care of everything. Went home the same day driving my new car!! Murph-i love how straight forward and sincere you are!!! Mae-thanks so much for being so patient, taking care of everything, and answering all my questions.Mae, Murph, and Jorge-Thanks again for being so helpful and providing me the best 1st car buying experience.
Mitchell Haber
22 de mar. de 2012
I just walked in to the dealership to look at the new Murano C.C. convertible and walked out with a new set of car keys! This was the fastest new SUV purchase I ever made. My trade in price was very fair for my 2010 Honda Crosstour. Mae Nader was very helpful. Jose the sales manager did the numbers and made the deal work. Jerry took care of all the paper work and was very articulate. No heavy handed sales pitches here at all. A non pressure atmosphere. The selection of trucks was super as also this place was spotless. The price quoted was lower than I was willing to pay!! That never happens. This SUV is a dream to drive and would recommend this car and dealership to anyone who is serious in purchasing a Nissan.
tangel401
15 de mar. de 2012
I purchased a new 2012 Rogue from Ramsey Nissan 3 weeks ago and am very satisfied with my experience there. Eddie Cordero and Andrew Waddell were very helpful and patient in getting me the best monthly payment I could afford. They were not pushy at all like I've seen at some other dealerships. I would highly recommend my friends and/or family that are looking to purchase a Nissan to Ramsey Nissan.
kenbenja
14 de mar. de 2012
I told Nick what I wanted, he precleared me for a new car, and he told me the price. It never varied. Nick was also proactive in calling to tell me about new incentives that would reduce my cost. I visited the dealership a few times and was pleased that THIS dealer didn't keep me there any longer than I wanted to be. Usually, its "wait, don't leave, my manager wants to talk to you" and 'wait, I'll check with my manager if we can do that. Literally, hours could go by with me sitting at the sales agents desk. This includes Infiniti and BMW dealers. I've bought or leased several cars, and this was the easiest deal ever.I asked for the dealer to install (and back) a remote start on my new car. I wasn't happy with the usual remote start offered so I found a much better one that I wanted. I was shocked to learn, again, there was no change in price. Further, the remote start that was finally installed was actually more costly than the one I orginally specified. Further, the dealer wasn't shy about putting me in contact with the subcontractor who could answer all my technical questions. Didn't have to go back and forth with a middle guy. Usually, its the finance manager that becomes the bad guy, pushing programs or telling you why the charges are higher than expected and never showing you the contract until he wants you to sign it. Not Nissan Ramsey's guy. He took me thru the contract and pointed out all the numbers.
ForToday
13 de mar. de 2012
TERRIBLE service department. I couldn't make this up if I wanted to. This service department and their corporate office dragged my wife and I through hell for 2 weeks. The mechanics said that my wife's 2 year old car with less than 35k miles needed a new engine (for $8700), and were refusing warranty coverage. After 2 weeks of dealing with no honest answers, we took the car to 3 other mechanics who all were dumbfounded because they found nothing wrong. Ended up only paying $85 in labor charges (for them to look in the engine and TRY to find something wrong) elsewhere to prove we were right. What did Nissan corporate say in the end. "Wow. I can't believe that. We are so sorry." That's it. Not even an apology from this service department. The only reason corporate called in the first place wasn't to apologize but was to see if we'd be willing to bring it back for the car to be looked at again (they didn't know that we had got it "fixed" elsewhere). Do Not Buy Nissan, and definitely do not take your vehicle here to be serviced!
daberman
9 de mar. de 2012
I hate buying cars. But I got a great price, I'm thrilled with the car and the purchase process was painless. Our Sales Rep Andrew, listened, there was no high pressure tactics. And I walked away feeling great about the value I received, the way I was treated, and the time spent. I was able to pick the car up and be out the door in a little more than an hour.I'd recommend this dealership to anyone and I plan on going back the next time we're looking for a car.
jnakouzi
9 de mar. de 2012
Ms. Naber called us with a good offer to roll over to a new car lease and turn in the old car lease 7 months prior to maturation. The idea was very good to both dealer and customer, and of course our economy since new car sales has dropped while used car sales have gone up.Ms. Naber's phone approach was soft and inviting; it was her gentle and informative way of presenting the dealerships offer that made us make the 45 mile trip; her professional hospitality at the dealership combined with the timely process made it a pleasant experience.Thank You,Joseph Nakouzi & Juju Habre
CSSOSA18
6 de mar. de 2012
THIS IS MY FIRST CAR SO I AM EXCITED TO SAY MY FIRST EXPERIENCE WAS GREAT. EVERYONE WAS FRIENDLY AND ALWAYS ASKING IF I NEEDED HELP. MAXIMO WAS A GREAT HELP GAVE ME GREAT OPTIONS AND WORKED WITH ME AND GAVE ME A GREAT PRICE, I CANT COMPLAIN EVERYTHING CAME OUT GREAT PLUS IT ONLY TOOK ABOUT TWO HOURS WHICH ISN'T SO BAD. GREAT OVERALL EXPERIENCE!
mr gerstacrabbin
4 de mar. de 2012
Wanted a used 3010 or 2011 Altima 2.5S and was very specific that I wanted a power drivers seat, Emailed the dealership and spoke with Lisa on the phone. I was assured they had the used Altima with the power seat in inventory. I dove an hour and 20 minutes to the dealership just to find out they didn't have any in inventory. They only has the 2009. I guess it was another case where they figured if the got me there the could try to sell me on buying something I didn't want.
cds528
3 de mar. de 2012
My experience with the sales team was good though I didn't like that I wasn't contacted about what was going on in the finance dept. I continually had to call the dealership to get updates and I don't think that that is something I should have had to do. On my end, it seemed like I was forgotten which is not a good feeling. Other than that everyone was SUPER friendly and I love my new Altima. I would recommend others to the dealership if I knew they would be updated on anything they needed for their car.Thank you
Chanel M
3 de mar. de 2012
I was very happy with my purchase. All of my questions about payments and maintenance were answered clearly and in detail. The representative was helpful and enthusiastic. I was shown all of the features in the car and how they operate. I also received a follow up phone call to ensure that my satisfaction was met and if I had any further questions. I love my car!
farinarov
3 de mar. de 2012
We have been loyal Nissan and Ramsey Nissan customers over at least 8 + years. We got 7 leases with Andrew and Ramsey and have been satisfied with him of course that is obvious since we keep returning. Thanks.. Vinnie Farinaro
Sunshine8883
2 de mar. de 2012
Angelo was very professional and I am extremely happy with my purchase. On the other hand the manager Jose kept interfering with the deal and started to aggravate me because he was constantly using his cell phone and it kept ringing. I feel Jose was very unprofessional about the whole process, but I would recommend going to Ramsey Nissan because Angelo was extremely patient and courteous throughout the whole process.
kforbes
29 de feb. de 2012
Eddie was an excellent sales person....He was extremely efficient, knowledgeable and made it so easy. He made buying a car like walking in and buying a loaf of bread! He set everything up in the car, explained how everything worked and the car was in and ready when he told me it would be. The whole dealership - Jerry in Finance, the managers....it was an overall excellent experience and I am very grateful for that!
paul
28 de feb. de 2012
Absolutely perfect experience. Andrew was informative, helpful, cooperative and great to deal with. This was our 5th lease (10) cars and we couldn't be more satisfied with everything from sales, timeliness and delivery. Paul & Camille Caminiti, Mahwah, NJ
rmagrino
27 de feb. de 2012
May Naber has been a pleasure to do business with. I would certainly recommend Ramsey Nissan because of her professionalism overall. She took the time to explain everything to us in detail. She wasn't just looking to make the "sale"...she was also concerned to make sure we were satisfied with our choice. She's a terrific sales person and I can't wait to get my next car from her!
oobabylissoo
27 de feb. de 2012
Many times it is a difficult experience looking for a new car. Prior to Ramsey Nissan I had visited other dealerships. Ramsey Nissan was the last dealership I came to (they save the best for last). I had so many other dealerships hassle me around and walking into Ramsey Nissan was a wonderful experience. Nick was our employee and worked very hard to put the deal together. I recently bought a Altima Nissan SL 2012. He had all the paper work together from the insurance company as well as the dealership. He was a very organized employee and knew what he was talking about. He also had great knowledge of other vehicles just in-case you are comparing the car. He made the process so simple and easy. He did not call me a million times like most of these dealerships do. When I was ready to buy the car he helped me through the process so easily. I would 100% recommend Ramsey Nissan !
GawedaFamily
26 de feb. de 2012
Starting off, I'd like to say Mr. Peresunko's service was very quick, entertaining, fun, and, most of all, gave us what we wanted. We started off not knowing what we wanted, but after seeing him, he gave us all the information we needed to make our decision. He put all of the information out onto the table and helped us determine what the true price of everything was, as well. However, most importantly he made our trip worthwhile.
roefrato
24 de feb. de 2012
I believe this is my 4th car that I have leased with Andrew. He calls me , and tells me its time to do a new lease . and I come in . its that simple.........Andrew is a very friendly , helpful salesman , the only gentleman that I want to do a deal with . As you can see I like "nissan cars " can't wait to get the new model in 2 years,,,,,,see you then !!!!Best Regards , Roseann Frato
mahwahmurano
22 de feb. de 2012
I enjoyed another excellent experience with Ramsey Nissan. This is my second purchase from Ramsey Nissan. This time, we purchased a 2012 Nissan Murano. After a prior excellent experience with Andrew Waddell, I decided to go back. Andrew worked with me diligently to offer the best price for the vehicle. Andrew was responsive and courteous at all times. He is professional and straightforward, everything you want from a sales manager. No other local dealership could compete with the pricing of Ramsey Nissan. Andrew always took the time to meet with me and answer any questions that I had. I was grateful that Andrew introduced us to Erik in sales.I had the pleasure to work with Erik Slotnick for the first time. Erik was profesional and friendly. He took the time to take us for two test drives and show us each feature on the vehicle. When we took delivery of the vehicle, Erik made sure that my wife knew everything she needed to know about the vehicle and took his time. Simply stated, Erik was excellent. I would recommend working with Erik for the purchase of your next vehicle. He was not pushy and made us very comfortable. Erik and Andrew are a great team to work with. If you are in the market for a Nissan vehicle, trust Erik Slotnick and Adrew Waddell.We enjoyed an excellent sales experience. To complete our purchase, we had the pleasure of working with Rich for financing of the vehicle. Rich found the best possible rate and the most competitive financing terms. Super friendly guy. The dealership was friendly and an excellent environment.Ask for Andrew Waddell, Erik Slotnick and Rich Jarocki!
mike585
22 de feb. de 2012
Intial responsiveness was ok, but quickly fell apart upon arrival. Friendliness of reception was good..However, the crucial aspect in writing up a deal based on a phantom car that didn't exist, Jorge the salemen promised everything and delivered nothing but a low ball offer that he couldn't deliver on. Jorge wrote up a dealSheet without a VIN Number and wanted to submit it to NMAC Just to get in under a supposed deadline for his quota without concern of actually delivering the car promised. We refused to sign the document without an Acutual VIN Number and also refused to make a Deposit without a firm Approvalfrom NMAC...OH yes Jorge wanted a deposit without a firm apporval from NISSAN ACCEPTANCE CORP...WE refused..The deal offered could not be consumuated at the price porposed due to the fact that the car never existed and the games that were played by this dealership and salesman.AVOID this DEALER - RAMSEY NISSAN they are deceptive in their dealings..also the salesman failed to return my license causing a return trip, just so we couldn't shop another dealer. AVOID AVOID!!
clamparillo
21 de feb. de 2012
I worked with Angelo in sales, he was very friendly and helpful with buying my new 2012 Maxima. He was always answered my calls and called back fast, even after I bought the car which is rare. His manager Jose was also very helpful and nice. I would definitely recommend them and the dealer as a whole-Chris L
Brigitte Albrecht
20 de feb. de 2012
I was very pleased with the service and help received by the sales representative and accounting department at Ramsey Nissan. I feel all necessary information was given to me and my questions were answered. The sales representative was knowledgeable about the vehicle I purchased and went over all features. It was definitely a good car buying experience and I love the vehicle I purchased.
henna786
18 de feb. de 2012
Every single person at this dealership is amazingly nice!!! We have purchased many cars both for finance and lease and all the transactions were simple and easy. Mikoyla (Nick) was incredibly helpful, so nice to talk to and very understanding. He made the process quick and easy for my family but in a way that we didn't feel as if he was trying to rush us out or anything. He was very personable and next year when I go to look at other options for my older Sentra lease- I will most likely want to work with Nick again!! But don't get me wrong... ANYONE you work with at Ramsey Nissan will be very helpful!
angelallilee
16 de feb. de 2012
My experience with Mae at Ramsey Nissan was amazing. This is the second car I leased in 4 months from this dealership. When I was ready for a second car I knew I wanted to go back and work with Mae. She was very friendly and professional. She listened to what we liked and needed and worked with us until we were satisfied. Mae definitely made this experience easy and enjoyable.
sreubrph
15 de feb. de 2012
overall excellent from first contact to closing with the business manager.Terrific specials with free oilchanges/tire rotations.Telephone calls are answered quickly and return promptly.Friendly sales persons even if it is not your salesman you are dealing with. Showroom is very clean and orgnized. Would recommend to everyone. Thank you
Rtjaden
13 de feb. de 2012
I had planned on going to Ramsey Nissan to check out a used car, but unfortunatly the car I had my heart set on was sold the night before! Sensing how crushed I was a very helpful saleman Jorge had suggested I check out the new 2012 version of the same car. I was pleasently surprised in how easy he had made my car shopping experience. I was not expecting to be able to afford a brand new car, but Jorge really helped me in crunching numbers showing me all my payment options.I test drove the car, fell in love with it, and ended up taking home the car right off the showroom floor....that day! I'm still in shock about how fast and easy everything eneded up being. I'd definitly recommend anyone who is looking to buy a new or used car to check out Ramsey Nissan, they all are so nice and helpful.
purrfctchick
12 de feb. de 2012
OUTSTANDING customer service !!! I came into the dealership not knowing what car I wanted to buy . I sat in every car there . Mae was so friendly, extremely knowlegeable and very patient . Murph was just amazing .. he located the car I wanted ...down to every detail over night and delivered the car to us ready to drive home 2 days later :) Murph and Mae made me feel like I was their number one priority . They have made finding the "perfect" car such an enjoyable experience !
Cgiordano14
10 de feb. de 2012
From the moment I walked in the door of the Ramsey Nissan dealership, Mae Naber was of great assistance and customer service. Her friendly and outgoing personality made it that much easier for me to explain exactly what I wanted in a new car. She exceeded my expectations, by far, in a salesperson. With the help of Mae, I traded in my 2010 Rogue for a 2012 SV AWD Rogue and I'm more then happy. I really couldn't have asked for a better salesperson. I pass on her name and Nissan Ramsey to anyone I know that is looking to buy or lease a car. The appearance of Nissan Ramsey is grand and makes you want to see exactly what the dealership has to offer. Being a previous owner of a Rogue from Rockland Nissan on 303, the Nissan Ramsey dealership is much bigger, more welcoming, and has a lot more to offer. I will definitely continue to make purchases from the Ramsey Nissan dealership.
nob
9 de feb. de 2012
Although there was some points went back and forth in the pre-nego/transactions but was not intentional(may be by some mis-communication each other). They do things smoothly and in good faith, and are friendly. So overall was satisfactory for me.Hope their continuous success.
turaka
8 de feb. de 2012
We leased a Nissan Altima 2012 from here just a day ago and it was our first lease ever. The salesman 'Nick' and his manager 'Andy' are cool guys to deal with. Him and his manager were very patient, and gave us a complete breakdown and walked us through process. Usually with dealers,we all know that its not easy to deal with, but they were different and I was surprised! No pressure at all. We left their dealership with a smile. If you go here, ask for Nick. He'll explain you as it is without taking your information first. I would definitely go back here. Overall we had a gr8 experience
Izabella
7 de feb. de 2012
I came to this dealership just to have a look what cars Nissan can offer. The sales assistant Mae Naber was so helpful, obliging and professional. I got a great deal on the car i like - Rogue. Everything was done very quickly. I didn't have to wait. When I came I wasn't ready to buy, just to think - i wasn't sure if I should buy Nissan or just return to Mazda ( I have been chosing this make for many years) But Mae was so convincing that I made up my mind. Everything happened so quickly and now I'm really happy. I ADORE my new car. I will definitely recommend this dealership and this sales assistant to my friends especially if they can't decide what car to buy.
Sentra 1
5 de feb. de 2012
I found that the people at this dealership were very helpful,informative,and had enormous patience. They were not at all pushy, nor did they pressure us. I would recommend this dealership to anyone who is in the market for a new or used car.
Mare122
2 de feb. de 2012
I was very pleased with Eddie and everyone else I dealt with in making my decision to purchase my vehicle at this dealership. I didn't feel any pressure and Eddie spent a lot of time explaining different models and was very knowledgeable about the vehicles,
Jvides
1 de feb. de 2012
Mykola Peresunko was my sales rep and helped a great deal. Even though still under my parents this is my first car and Mykola made sure I understood everything!
bkeinz
31 de ene. de 2012
I had such a great experience at Ramsey Nissan, I couldn't be happier with how everything turned out. Jonathan showed me around all the vehicles I was considering, going over all the features and pros and cons, giving me a really informed understanding of the cars and their value. There was no pressure, no problems...even in the rain! It was actually a good time hanging with him. He went over all the details of the financing options very clearly and allowed me time to think about the various options I was considering. At no time did I ever feel rushed or moved-along in the process. When I went to pick up my car the next day, it was beautifully detailed and Jonathan sat with me, went over everything in the car, helped program my phone into the bluetooth system and showed me the best stations to check out on XM/Sirius. It's obvious John Creran's team at Ramsey Nissan is a group of top-notch professionals, especially Jonathan. They make you feel great about getting the right car for you. I look forward to stopping back in for my first, free service appointment and saying hi.
Mluque
31 de ene. de 2012
We have been searching for an affordable car to buy for the longest time. We went all over NJ, we went to NY but we weren't able to find what we were looking for. Finally, before driving over 120 miles to a dealership who we had to settle with because we weren't exactly looking for what they were selling, we went to Ramsey Nissan. I'm not sure why we didn't go before. This place is great. Everybody who works here is extremely friendly and more than willing to help. Our sales consultant, Maximo Carela, knew exactly what we wanted and helped us through it all. He wasted no time and we were out of there in just two hours, more than happy with our purchase. Two hours may seem like a lot but at other dealerships, we were sitting down, waiting for paperwork after paperwork and employee after employee for hours. At Ramsey Nissan, however, it was a breeze. We highly recommend this dealership and if you happen to come here, ask for Maximo Carela. We haven't met a friendlier and more efficient salesman.
SNMStein
31 de ene. de 2012
Friendly atmosphere as anyone walking by would say hello and ask if I needed any help. Every step of the purchase was exactly as explained in advance and there was absolutely no pressure at anytime.
naiwuh
31 de ene. de 2012
The service is great. I really like the sales guy. Didn't need to waste hours to bargain because they already have a good price. I got my car on the first visit.
SGangone
30 de ene. de 2012
Very knowledgable of the different cars. Nick made this buying experience a true pleasure. I am very happy with my new vehicle and I would buy from this dealer again!
tonymig
28 de ene. de 2012
Best car buying experiance I've ever had. Use a company VPP no hagling gave me fair value for my trade. The qoutes I was given over the phone were accurate & very fair. Both the internet & showroom sales persons (Tiffany & Mai) were fantastic. My overall experience was outstanding.
t hunt
27 de ene. de 2012
I can not say enough!!!!! They were wonderful!!!!!! I'd drive an hour to deal with them, it would be worth the trip!!!!! If I could rate them 10 stars I would. I went in very disgruntled and untrusting because of a very bad experience at a different car dealer(different brand) who roped me in promising me everything, to the point of taking a deposit which still has not been refunded. I always knew Pathfinders were great trucks but thought one would be out of our price range, I'm glad I went in, "just to see". We walked away with a beautiful new black pathfinder. Not only that, but they gave us their best price upfront and then continued to make it better. Let me explain.... My husband has multiply jobs, I do the shopping he signs the papers, it is a partnership, in a very traditional household I am his equal, I do not like hearing "bring your husband back" this is 2012, men and women should get the same price, I've been purchasing and leasing cars for 16 years and unfortunately that is still not always the case, IT IS AT RAMSEY NISSAN! Girls don't be afraid to shop there!!! You can leave your husband, boyfriend, and/or dad at home!! They are INFORMATIVE. ATTENTIVE, and HONEST. They take the confusion that goes hand in hand with high pressure sales out of the equation so that when they give you the numbers you aren't so confused you can actually think it through and know you haven't been rope-a-doped! I told them what I needed and what my finances were and they made it fit for us!! We were getting out of a lease where we exceeded our mileage by a lot than we even realized, and also made the mistake of not realizing we still had 3 months left, they discovered that for us, re arranged the game plan and came through big time, by buying our truck, absorbing the rest of the payments ending the lease early so we didn't continue to add more mileage, and did the entire process quickly and painlessly. Then, of course there is always the unexpected, as with many, our financial situation has changed, when we went through the financial process our credit wasn't what it had been, the interest rates went up (not their fault) which changed the final numbers which made the monthly payment impossible for us and again I don't know how they did it, but they came through big time! Jerry in finance was wonderful, sympathetic, and understanding. He treated us with dignity and respect. Lastly, once he made it possible for us to move forward, my husband was available for one hour and was heading out of town, I gave their staff less than four hours to take my truck back, get us approved, prep the new truck, bind the insurance and deal with the finances. They truly worked as a team, from start to finish, and got us out the door on time for my husband to get on a plane and for me to get home for the kids from school and get to work on time. One last note, Leo and Jose had asked me for a "wish list" within the first few minutes of meeting me on my first visit. I gave them a list of what I needed in the truck and pointing to my 42+ Lb. 3 year old, who is 43" tall, said, " I'd love running boards my back is killing me! " It was never mentioned again, and the truck that worked for us did not have them, when we went to sign the papers Jerry informed us that Jose had told him about my "wish list" and they surprised me by adding the running boards without me ever asking or haggling, no nothing, they were truly a gift!!! It's the little things (not so little option) that set them a part from all the other dealerships I had walked into. You feel like family, they help each other like family, everyone is friendly and happy. Let's face it a new car purchase/lease is a big deal they made it feel like a celebration they were truly happy that I was happy and that they'd helped me. It was not just about selling me a car. They did even more for us than I've explained but alas I'm writing a book. take the trip, go and see for yourself, if you visit them you WILL BUY FROM THEM! Enjoy the experience and enjoy and stay safe in your future new Nissan! -T
npuleo1022
12 de ene. de 2012
First of all I NORMALLY write complaint letters about any and all bad experiences so this is a breath of fresh air to change things up and write an AMAZING review on a good dealership and a GREAT sales rep. All of my car stress due to looking for a car for the past 3 weeks went away as soon as I walked through the door. It was a relieve to see and speak to friendly RESPECTFUL people who want to make you happy and not their own pockets. I would recommend RAMSEY NISSAN to anyone and already have. NICK a sales rep. recommended on dealer rating site and by word of mouth gave me the BEST experience in purchasing a car I think I have ever had. Nick dose his due diligence to make you happy and comfortable with all your decisions and concerns i.e. he is a REAL PERSON. He is honest and truthful and is def. NOT the definition of a regular car salesman which whom I have had to deal with prior to coming to RAMSEY NISSAN. He dose not only sell you a car but gives advice and this TRUTHFUL personal opinion. One great quality important to me was that he listens to every word you say and speaks to you not at you. So do not waste your time going from dealer to dealer just stop by RASMEY NISSAN and ask for NICK.
mrsgogo
5 de ene. de 2012
We bought our second car from Ramsey Nissan working with Mykola and it was a great experience. He is professional, courteous and knowledgable. Most importantly when we set a budget he didn't try and upsell us or go outside of our limits. He really did everything he could to find us a car within our budget. When we go to get our next car we would certainly want to work him with again. Mykola will not feed you any garbage or try and take your money he is a great guy and a valuable member of the Ramsey Nissan team.
Ckaufman
4 de ene. de 2012
Our visit to Ramsey Nissan was a very pleasant experience. The sales department was very knowledgeable, courteous and very accommodating. I have bought vehicles here before and will definitely shop here again!
darlenep
4 de ene. de 2012
I felt like these people cared about what the consumer wants. They didn't try to pressure us with any gimmicks. Everything was up front and we did do our homework prior to arriving there. They gave the best deal- and they are known for their excellent service. Brian Muller a young sales associate, is an outstanding salesmanwho listens to your needs and makes suggestions that are for your benefit.His knowledge,compassion,experience, and professionalism ranks him highest of all of the car salesmen we have dealt with in our past experiences.It's worth the trip. Go to Ramsey Nissan. You won't be disapointed.
EsteeReiser
3 de ene. de 2012
Max was super helpful and a pleasure to deal with. I would definitely recommend this dealer to my friends and would be happy to come back and do business with them again.
fsunut2
27 de dic. de 2011
Words cannot express the professional handling of my needs. I have been a Nissan customer for well over 16 years and must say this was the best experience I have had.My salesman was Mykola Peresunko or as I referred to him as Nick. He is extremely knowledgeable, patient, answsered each and every question I addressed to him and a true consumer advocate. No hard pressure selling which I think every potential car buyer will appreciate.Nissan Ramsey cares about their customers and it shows. I had the pleasure of meeting the Sales Manager, Andrew and Jerry Papp the financial manager. Each and every department made my decision easier. I am the new owner of a 2012 Altima and I know that any questions or needs will be well handled by Ramsey Nissan. I intend to keep them quite busy with referrals.Let Ramsey Nissan become your dealership as I have done. You will not regret it.Thanks Mykola and Ramsey Nissan for another SATISFIED CUSTOMER.Sandi Jonas
Deceglie
13 de dic. de 2011
Our sale man Maximo Carela was very helpful and courteous. He was also very knowledgeable about the product and was a pleasure to deal with.
myownbobblehead
7 de dic. de 2011
Nick made my visit really enjoyable and had a no pressure approach. He's a friendly guy and I always felt like he was working to help me get the best deal. We had a great test drive and had plenty of time to try the car in different conditions, speeds, etc. The sales process was long, but good things come to those to wait. Very good experience all around.
ms6mike
5 de dic. de 2011
I had a very good experience at Ramsey Nissan. It was the first time at dealership that i felt i was treated with respect.I would without a doubt buy another car from Ramsey Nissan.
danbac
28 de nov. de 2011
Every aspect of the new buying process was made easier by the sales rep, Brian Mueller and the dealership. Brian worked with me and gave me the best possible price on a new Altima. Every aspect was professional right down to the personal "thank you" from one of the senior management.Dan B
MDelgado
27 de nov. de 2011
Excellent experience from the moment we walked in the door. It took a few rounds of negotiations, but we walked out with our new car and and excellent deal. Wonderful people to work with, especially Erik.
ShlomoB
21 de nov. de 2011
I had a very good experience when I used Ramsey Nissan. My dealer was very helpful and explained the whole leasing procedure step by step.
dcurra45
14 de nov. de 2011
Only dealership I will ever buy from. Friendly staff and will always find the right fit for you and your budget. The only dealership I have gone too that I don't feel like I have gotten taken advantage of. Definitely recommend to anyone I know and anyone looking for a car.
Srogue2011
2 de nov. de 2011
This is my second experience with Ramsey Nissan an I have found them to be extremely helpful, pleasant and fare when it comes to new car sales and leasing. Their service department is very knowledgable and will go out of their way to make sure that everything has been completed to your satisfaction. I would recommend them to anyone interested in purchasing or leasing a new or pre-owned vehicle.
joshbear69
1 de nov. de 2011
I am so happy to be in my newly leased Nissan Rogue 2012. Nick is one of the best salesman I have worked with. I genuinely felt like I was dealing with someone who was looking out for my best interest. I had purchased a vehicle which was inappropriate for my needs and Nick helped me evaluate my options and select the new vehicle. From the test drive to vehicle delivery he was fabulous!! Highly recommended.
caitlin.bassett
31 de oct. de 2011
Nick was great to work with, he gave me a lot of options and really helped me decide which car was best based on my budget, instead of trying to sell the most expensive car. He was fun to work with too and ended up locating the exact car I wanted.
aleets44
24 de oct. de 2011
I stopped by Ramsey Nisson a week ago Saturday. They had the certified pre-owned car I was interested in and ready to make a deal. They ran my credit and the score was unreasonably low. I questioned the number because I knew something was definitely wrong. When I went home, I ran my own credit reports (all three) and the scores revealed a much higher number. The next day, I e-mailed the Sales Manager and 1. When I provided him with my scores, he didn't seem to care, telling me my budget was impossible 2. He NEVER offered me a longer term financing package, which he is NOW claiming he did. Lie! 3.He wouldn't budge price-wise on the preowned vehicle. I then researched the vehicle and found the exact same car (different color-mileage equivalent to Ramsey ; fully equipped ,leather, heated seats, moonroof-the works) at Meadowlands Nisson 3. I told my salesman at Meadowlands my budget and my pre-run scores.. Voila! They ran my credit score which reflected the exact numbers I had researched. I told Meadowlands my budget and they made the deal for me at exactly $3,270.00 less than Ramsey wanted for the same equipped car-same model, same mileage, just a better color! If anyone is in the market for a Nisson, I would strongly suggest - you run, don't walk to Meadowlands Nisson on Rt. 17 South and work with Eddie Singh, Paul Singh and Anthony Valentino. Meadowlands is a trustworthy dealer. They furthermore gave me the equilvalent plus of Ramsey for my car as a trade in, but the difference in price for the Nisson and CORRECT credit score plus my trade-in allowance as down payment made the difference--I drove away in my new vehicle and just slightly higher budget I requested! I would NEVER go back to Ramsey Nisson after this experience. BUYER BEWARE: Ramsey Nisson does NOT want to accept critique on Dealerrater.com. I have received multiple messages from them: First: asking me to delete my negative review-I told them no-it was the truth. Second e-mail received from them, they blatently lied and told me they gave me price for 72 mo: Absolute Lie. Third e-mail snippy, mocking me telling me I paid too much -with their 72 mo deal I would have paid less! Which again, was NEVER offered! Third: I spoke to their Finance Manager, Gerry today to make sure my paperwork was secure and that I am now afraid they are so vindictive that they would try to hurt me with my personal information. Finance Mngr. then tells me he hopes Meadowlands doesn't have me come back to re-adjust my funding! Unbelieveable! Had to confirm with Meadowlands that my car has already been funded and at the exact same price per mo I was quoted! I then reported to dealerrater.com to BLOCK their messages. To sum up, if you, the consumer have a similar experience--don't allow Ramsey Nissan to intimidate you (and they definitely will), because they obviously can't afford any more negative dealer reviews even when the consumer relays the exact truth! ADVICE: If u have a miserable experience with Ramsey, they will do everything in their power including blatently lie to have u delete your review. I am standing my ground as is my consumer right to review good or bad dealerships. I am now awaiting their new lies in response to my experience ---this is a dealership which definitely should be avoided at all costs. PS-- Read all the other negative reviews-they have plenty!
Sribeiro13
13 de oct. de 2011
Great experience buying a new car! Mykola is very knowledgeable, and made the car buying experience fun from the test drive to when I drove my NEW purchased car out the lot! In addition, the entire staff is super friendly and very inviting. I highly recommend Ramsey Nissan.
pgb416
11 de oct. de 2011
Excellent service, professional atmosphere and accomodating demeanor of everyone I came in contact with. A very positive buying experience. Great job, Leo - keep it up!
carolv2012
9 de oct. de 2011
Salesman was very knowledgable, courteous and accommodating. Beautiful showroom. Everyone very friendly. First visit was on a Thursday and they had my car ready the following Monday. GREAT service and follow-up. Bought my previous Altima at Ramsey as well. Very satisfied with everything.
orestr
3 de oct. de 2011
Our expwerience with Ramsey Nissan and in particular Erik Slotnick was extremely satifying and at all times we felt we were being treated as a special customer. Will definitely recommend dealer and Erik to others
adraganchyuk07
1 de oct. de 2011
Nick was a good guy. One of the few dealers that we came across who spoke openly to you without all the "excessisive dealer talk" and genuinely seemed like he wanted to help. Determined young guy in a good way. We got the car and drove away calm from the dealership.
sasobitola
29 de sep. de 2011
Hi. I was shopping around for a new car when I came across the variety of cars at "off lease auto" and saw that their prices were very low as well so I decided to give them a call. I was in the market to purchase a Nissan Murano and saw they had 10 listed on their website. I live almost half hours away so instead of driving all the way there I thought it would be best to call first. After getting the run around for 3 days I finally talk with Mykola Peresunko. He was very professional and the best sales to get the deal and make the costumer happy.Thanks again for my new Nissan Murano SV model. I will recommended these dealer to my friends and also the sales representative.***** 5 star for them
Firishta
29 de sep. de 2011
I had the pleasure of working with Nick when I went to Nissan Ramsey to upgrade from my 2010 Nissan Rogue to a 2011 Nissan Pathfinder. Nick was an outstanding salesman who walked me through each step of the way including breaking down prices for me, explaining the differance of the different vehicles I was interested in, and helping to ensure I get the best deal possible. Nick worked with Jose the salesmanager who finalized the deal to ensure I get everything I need from Nissan Ramsey and not have to go anywhere else to make my purchase. I was able to trade in my 2010 Rogue which I was still in a lease for and without being penalized for anything I was able to upgrade to a 2011 Nissan Pathfinder Silver edition. Nick was informative, easy going, and a pleasure to work with. After sealing the deal, Nick went above and beyond to assist me in transferring all of my personal belongings from my old vehicle to my new one. He then went over the different features of my new car and helped with connecting my phone to the blue tooth of the car and gave me a tutorial on all the different features. I could not have asked for anything more! Nick was absolutely outstanding and I look forward to working with him again in the future!
rogoff
27 de sep. de 2011
Nick was fantastic. He was a great sales person and knew exactly how to show off the features of the car. We was a reasonable negotiator and at no point did we receive a hard sell from him. He always picked up the phone when we called with a question and was friendly, knowledgeable, and approachable. Our new Quest easily beat out the Odyssey and Siena, hands down, and Nick was the reason our sale went through so quickly.
sheydel
24 de sep. de 2011
Jorge was absolutely amazing. He did a phenomenal job aligning with me and my wife's needs. Never did I feel pressure to buy. And when it came to the negotiating part Jorge really went to bat for us. Something you would never expect from a sales person. Absolutely amazing experience. Definitely will be back for my new car! Be sure to visit Jorge!!!
tdmason
21 de sep. de 2011
Jonathan was very knowledgeable about Nissan's and shared a lot of information about the car. He was also a pleasure to do business with.
GSchlesinger
19 de sep. de 2011
Both salesmen were very helpful in showing and getting the car I wanted and worked out a good price with my Nissan Altima. Both were very helpful in closing the deal the same day.I have reccomended this dealer to several of my friends.
Stephy317
19 de sep. de 2011
Great experience, great people, great service. Giovonni was fantastic as was Tiffany in customer relations. Got to test drive the exact car I ended up purchasing. Love my new Nissan.
blambos
15 de sep. de 2011
This particular car purchase was a much better experience than I had expected. This is my 8th car and my 4th Nissan. I was debating on whether I should keep my 2008 Altima car payment free for another year, but already having 86,000.00 miles it weighed heavily on my mind. I still think that the 2008 looks better than the 2012 and my car was in mint condition so I was really struggling with what to do. I had already visited Totowa Nissan who did not even have a sales conversation with me and Rockland Nissan that was my dealership for the past 4 years and 2 car purchases didn't go out of their way at all and didn't return my call. I just happened to be visiting a mechanic next door to Ramsey Nissan who was going to install front and rearl brakes on my car when he said to me, why don't you just go inside Ramsey Nissan and see what they can do. So I did on September 3rd and Jose and Leo spent a lot of time with me and basically told me that they would locate the car of my choice and work with my numbers because they wanted my business. That's good sales and I felt a sense of trust that I usually never feel in car dealership. Andrew Waddell a week later took the time to answer questions that I had about a rebate and invited me up to the store to go over everything with me again and show me the car before they installed the fog lights and spoiler for me. They were all great and I can be a pain because of my previous experiences with car dealerships. I am also very particular and suspicious by nature. Right now I hope that the service department will be as wonderful as the sales department because then I will be a loyal customer to Ramsey Nissan.Thank you.
shiffyul
11 de sep. de 2011
I came in to Ramsey Nissan as a return customer, i leased my previous vehicle from them 3 years ago. i was nervous that the car i had previously had and i wanted again had gotten too expensive for my budget. Ramsey Nissan worked with me and got me exactly what i wanted for what i was able to pay. i got exceptional and speedy service and i recommend any one on the market for a car to speak to nick. he was professional and quick, he worked for me rather then the company he is representing. Every one knows the stereotypical car salesman personality, this man is exactly the opposite. he made me comfortable and didn't pressure me in any way. an experience that could have been so difficult was made so much easier. THANK YOU NICK!
bloru
11 de sep. de 2011
My wife and I lease our vehicles usually for 3 years. Generally, we dread the process of turning in a vehicle and leasing a new one. Because of Max the entire process was painless and quite pleasant. He was honest (quite unlike most other car salesmen we have worked with in the past) and a gentleman. It was a pleasure to lease our second vehicle from Ramsey Nissan. We look forward to continuing our relationship with you and definitely will keep in touch with Max! William & Patricia Lorusso314 Nottingham RoadRamsey, New Jersey 07446
jmandtc
8 de sep. de 2011
I went to this dealership to purchase a certified preowned sentra. The sales people were helpful and friendly but when we decided to purchase a car we were given a price over the phone that included a charge ( that I later found out ) was a $200.00 "option". We were never asked if we wanted this option. On the purchase paper it was in black like the other required charges but with the word " optional " in parentheses. I foolishly figured if it said optional I would have been asked so I didn't question it. Later when I realized I was charged for this without my consent I emailed the salesperson. He got back to me several days later and told me they would remove it but I had to get the car there that afternoon. It was already 1:00 pm and I had no idea where my son was with the car. It would have been quite difficult to get the car there. His excuse was " everyone usually wants it done ". So I had no choice but to keep this " option". So my experience with this dealership at the beginning was a pleasant one , it ended unpleasant and a feeling of being taken advantage of.
rangers
7 de sep. de 2011
This is my second lease through Ramsey Nissan; again, the service was exeptional. My rep, Erik, is very personable and truly concerned about his customers. I will definitely continue to use this dealership in the future.
rafcestaro
6 de sep. de 2011
Both Erik, my salesman, and Evert, in service, are a pleasure to deal with. They made my leasing experience very easy. Any and all personnel that I have worked with at Ramsey Nissan hve been very helpful. I hope to enjoy a good relationship with them for many years to come.
scornish
6 de sep. de 2011
Overall a great experience.Both Andrew and Eric provided excellent Customer Service relating to vehihicle options and costs. Would recommend this Dealership to Friends / Family .
BH Stangel
2 de sep. de 2011
We have been purchasing truck for over 40 years. I must say that this has been the best experience we have every had when purchasing a new truck. The account manager, Mr. Sam Sierra and his staff were a pleasure to work with. This was the first time a dealer came to us to show us a vehicle and give a excellent detailed presentation about the vehicle. After we deceided to purchase the vehicle, but due to our work shedule we were not able to go back to close the deal. Sam came to us with all the paperwork and then delivered the new vehicle to our office and returned to his dealership with our trade in. NOW THAT'S CUSTOMER SERVICE....We would recommend this dealership to our clients or friends in our industry in a second.Barry Stangel, cfoPest Shield CorporationSuffern, NY 10901
long5th
2 de sep. de 2011
Eric was diligent, informative and personable. I decided to lease for the first time, and I found the price for a Maxima engaging. I assigned a 4 on price because I didn't get the same rebates as a new car buyer. Other than that, I don't have any complaints. The people at Ramsey Nissan were top shelf all the way.
jbuelow
1 de sep. de 2011
A most pleasant experience buying our new Murano. Everyone in sales to the business office were very efficient. Mykala did a great job of showing us all the bells and whistles on our car ans even set up our phones with the blue tooth.
pamredmond
29 de ago. de 2011
Eric was great. Explained everything that I need to know about the car and my lease. Would recommend Ramsey Nissan to everyone who is interested in a Nissan.
SSpunt00
29 de ago. de 2011
I had a great experience recently at Ramsey Nissan, and would definitely recommend them. Leo Rivera was great. He helped me find the 2012 Altima in white that I wanted, at a great low price. He was very knowledgable, patient, friendly with me...not pushy at all or anything. Everyone else I met there was very friendly too. Hopefully working with them down the road will be just as enjoyable and hassle-free. So if you are going to Ramsey Nissan to look for a car make sure you ask for Leo! Thanks again guys for being so friendly and helpful.Sarah, Upper Saddle River
DestefanoAl
22 de ago. de 2011
Yes, I would recommend this dealership because I have just bought my THIRD car from Nisson. I have always been completely satisfied with dealing with Max. He is honest, helpful, easy to talk too and provides any answers I have to all "my questions".Max treats you like a friend. Everyone at this dealership is ready and willing to help you.Al Destefano of Mahwah
atontor1
21 de ago. de 2011
I would recommend this dealership 110%. I went to Ramsey with the interest of trading my Nissan Murano for an updated 2009 Murano in July 2011. Unfortuantely I was unable to finalize a deal to no fault of the dealership in any way. I was leaving on vacation the next day. They were courteous , friendly, always showing a smile in every form regardless of my interest in buying at that moment. I did promise them I'll return after my vacation and surprisingly the sales Manager Jose C. and the sales representative Max C. both called me to let me know that the car was sold, but to come back since they had a few other models coming in. On my return a month later, I went straight back to Max and got an even better deal with the great work of the finance rep. Richard. I walked out the dealership with a brand new 2011 Nissan Murano with even more features than I expected I could afford such as Navigation, Bose system, leather and most importantly keeping me at the same monthly payment I was making on my previous 2007 Murano. The trade in value was even more than what I expected considering I did go window shopping at other dealerships and was offered half of what Ramsey gave me on my trade in. They took great care of my duaghter and made her comfortable while I was looking around and finalizing my deal. I couldn't believe I drove out of the dealer in 3 hours with a brand NEW car. That was great, my previous experiences took over 8 hours. I couldn't be happier with Ramsey Nissan and their trememdous staff of Max, Richard, and Jose. Thanks again Max for the great experience.
Abi11
21 de ago. de 2011
From start to finish this dealer was head and shoulders above the rest of them. We went to quite a few nissan dealerships, this one was fair, the employees were considerate, honest and worked hard to make sure we were taken care of. This was the ONLY dealership that DIDNT live up to any of the terrible stereotypes about car dealers. Thank you!
barbara3889
18 de ago. de 2011
Just bought my second car from ramsey nissan...wonderful experience. Eric was extremely patient and helpful...the important thing is no one was pushy or made me feel pressured , I felt like I was buying a car from a trustworthy friend rather then a salesman. Overall experience was outstanding...they got me in the car I wanted for a reasonable price and within my budget! Would recommend this dealership to everyone, the associates here will go above and beyond to make sure you leave happy! I had a wonderful experience both times with this dealership from the second I called on the phone to the final paperwork, everything went better then I expected!
rjkoehler
16 de ago. de 2011
brian was extremely helpful,polite,and informative.he was thorough and made sure the car was ready to be sent out,and followed up on a piece that was missing,making sure the part was ordered.he had the title and license plate and part mailed to me as i live 2 hours away and a trip up would have been time consuming.brian is a credit to the business,and a wonderful person.
nissanfan2008
14 de ago. de 2011
I had a decent experience at this location...although we could not work out a pricing deal on the altima coupe i was looking into (could not meet mudget a couple grand)overall service was pretty nice and friendly. Prices are competitive but possibly not the most. Id rate slightoy higher but Lets see if my offer works. :).
njksn
12 de ago. de 2011
Their service is horrible. I bought a used car from there that was CPO. Their CPO process is not reliable. I've had several issues with the car already. Not only have I had to bring the car back their 3 times since I bought it (in 1 mo!), now their service group is giving me attitude about the problems that still exist in my car. They claim that they can't hear the issues that I'm having - they pertain to speakers and a dashboard rattle; while I and everyone else that sat in my car clearly can. Their service is horrible. Consider the fact that your gonna have to haggle with their service group to fix any problems and factor that into your price negotiations if you buy a used car there. Better yet, dont shop there.
gunerk
11 de ago. de 2011
We've purchased 7 cars in the past, and with other dealerships, but have never 'enjoyed' the process like we did with Gio at Ramsey Nissan. He was friendly, straight forward, and considerate throughout the entire process. It was a pleasure to do business with Gio!
edoubleyou
10 de ago. de 2011
Until a month ago, I had never in my life considered leasing or financing, and had only bought used cars from private sellers. I had no knowledge of how pricing, rates, terms, or anything else for that matter, other than the cars themselves. By the time I walked out the first visit, I knew everything I needed to know. By the time I left on my second visit, I was leaving in a new car.The overall vibe inside is very warm. Visually, the place is polished and elegant, but the staff makes you feel like you're just talking to a group of friends who happen to know a lot more than you do about cars. I never felt like I was being sold anything, I was just having conversations with people more knowledgeable than me. Never once felt anyone was being shady or deceitful.Pricing, overall, was very good. There were some ridiculously good deals out on the lot. Answers to questions were thorough.Most of my time was spent with the three people listed above - Sam, Nick, and John C, who each, individually, did more than their fair share, and worked seamlessly together, making the day I signed the lease more relaxing and enjoyable than I would have thought it could be. Based on what I've heard from friends' experiences, and from what I experienced while shopping around, it seems Ramsey Nissan is sort of a diamond in the rough. No complaints, plenty of praise.
Mike658
8 de ago. de 2011
My 1997 Maxima, after years of service and 160k miles, needed replacement. So, a few months ago, I started looking around. Last Saturday, I pulled the trigger and got a brand-new Maxima SV, with the cold weather package. Chingis and Jose were very helpful, as was Tiffany (through email). No pressure. And I feel as though I got a good deal and a great car. I would recommend Ramsey Nissan - and these salespeople - wholeheartedly. Thanks, guys. I LOVE the car. BTW I took a trip this weekend and got 27.8 mpg-not bad for a 290 HP car!!!
csharpe1256
4 de ago. de 2011
As a person that has been leasing the past couple of vehicles, come lease end I get anxiety of having to walk into a dealership and haggle a price. I had visited several dealerships including another Nissan dealership prior to Ramsey and walked away frustrated. When I went to Ramsey from the time I walked in the door to when I picked up my new Rogue I never felt anxiety or frustration. Erik Slotnick and the other gentlemen I dealt with were more than friendly, not pushy and I never felt that "salesman" approach from anyone. This was the quickest transaction from paperwork, change of insurance coverage and returning my leased Chevy, which they took care of everything for me!! I walked away very happy with the service I received and was impressed with the overall experience. It was a pleasure dealing with Erik and he should be commended for making what could have been a dreadful experience a very pleasant one!!
Karolina11
1 de ago. de 2011
My mom and I went to about 5 different Nissan dealers and Ramsey was by far the best. It was a pleasure to work with Mykola. He is very intelligent and was not overly pushy when it came to making a sale. He did a great job going over all of the available options and was great at satisfying me with what I wanted. I would recommend him as well as the dealership in general to anyone.
minniehaha
26 de jul. de 2011
My experience at Ramsey Nissan was wonderful. Both Murph and Diego took the time to explain everything pertaining to the altima. This is my first time leasing a vehicle and I felt very comfortable about after speaking with Murph.He is straight forward and honest.Two qualities difficult to find in employees at a car dealership.I never felt any pressure to buy from them. The altima pretty much sells itself.Diego was also terrific.He spent a great deal of time with us going over all the features of the car, and making sure that I felt comfortable with everything.I will definitely continue to do business with them.
KevinJez
24 de jul. de 2011
Employees are pleasant and helpful. They gave us all the information we needed and made the paperwork process tolerable. The ownership is easy to deal with and very willing to listen to a buyers situation and circumstances.
Asanjx3
22 de jul. de 2011
Samir Aly at Ramsey Nissan was extremely helpful during my search for a new car. After going to a Nissan dealership near my home with my father, we were really disappointed with the service and price they were offering for the Nissan Maxima. I called Ramsey Nissan the same night, and they allowed us to come in even though it was an hour before closing time. Unlike the other dealership, Sammy allowed me to test drive the Maxima as soon as he learned I was interested. During the drive he provided us with an extensive background on the car and answered all of our questions clearly and honestly. He also promised to give us the deal we had seen in the newspaper without any hidden fees or taxes. My father, who has an extreme knowledge of cars and has purchased from many dealerships, was so impressed and believes that Samir provided us with the best service he has ever experienced in his life. Confident that there was no need to look any further, we decided to lease the car immediately. Following the purchase, Sammy even took the time to show me every button and function of the car regardless of it being an hour past closing time. I am beyond satisfied with the experience I had with Samir Aly and know I won't be disappointed when visiting Ramsey Nissan in the future.
Lmenken
22 de jul. de 2011
I would absolutely recommend this dealership. The people were wonderful, the service was excellent but the bottom line is that the product is exactly what I was looking to purchase.
niknavin
21 de jul. de 2011
It was indeed a wonderful experience to buy a used Nissan Sentra from Ramsey. Pleasant experience was the result of their sales manager Mr. Samir Aly, who was assigned to handle us. Right from the start the way he handled, talked and behaved, we felt very comfortable and at home with him. This was a big change, as before meeting him at Ramsey we had visited several other dealers in NY city and surrounding areas. He is the only one who looked to be very clear-cut to the point, not interested in wasting your time, at the same time trying to understand what you need and coming up with right ideas.We had a big range, we were ready to buy cheaper new car or a good pre-used one with better price and model. We had already looked at their site and identified some of the cars which were within our budget and of the type we wanted. Surprisingly Samir told us that he feels happy about it, when people come prepared with info from internet. That way they already know enough to make up their mind quickly and his job is also easier to find for them car suitable for them. After some initial discussion with him we could identify within a very short period, a pre-used Nissan Sentra, with much lower price than our maximum budget.Car was in good shape and after test driving and seeing more details on CarFax report and information from him, we could come to a final decision in less than an hour. Each time he was ready to help us with all the necessary information at the same time leaving us free to make the final decision. He has exactly the right style a sales manager should have. He was ready to do all paper work with in an hour so that we could take the car but we needed for some reason a day. Next day after the paper work was completed, he willingly picked us up from a distance a little far from Nissan Ramsey office. We took the car. Other managers at Ramsey Nissan with whom we dealt were also very pleasant. While he was getting ready with some paper work, I got a chance to read some of the reviews about him. All were very happy with him several said they came back to him and bought cars even trucks again. I recommend to go to Samir Aly and Ramsey in NJ if you are looking for new or pre-used car.
Vicci
18 de jul. de 2011
In looking for a new car I visited five different Nissan dealerships and Ramsey Nissan was, by far, the best choice. They were extremely friendly and helpful. They were not pushy, overbearing and came off very genuine. In addition to all this, they were willing to work with me to get the best price possible. The entire process was made seamless and stress free. Can't thank Erik and Andrew enough!
sivan
16 de jul. de 2011
Max was informative without beging pushy. He listened to my requests and did his best to meet my needs without pressuring me. He had a lot of patience with my indecision about color and helped me make a decision.
ijeoma818
16 de jul. de 2011
Nick, the sales consultant was super.He was professional, knew his product, not too pushy.He made the whole car buying experience hassle free.Also, the follow up after the sale was great. He went out of his way to provide exceptional customer service.thanks Chi
jburt819
11 de jul. de 2011
Excellent car buying experience overall. Jon Dabran was very patient and attentive to what we were looking for, and worked with us through several purchasing options we had available. Listened to what we were saying, made constructive suggestions without being at all pushy through several hours of test drives and questions/answers...we never felt like we were wasting his time, he never got impatient. As a team they worked hard to find the specific car we wanted and made it happen. We picked up the car late in the day, the entire team ended up staying after business hours to make it all happen, never mentioned how late it was...in fact we didn't realize they had closed until we asked them. Jon patiently went through every detail of the car...got our phone working with the Bluetooth. The car was prepped and pristine. The service department people are very courteous, very attentive, friendly...answered several questions we had, offered additional information, excellent. Being in the military for 20 years, we've had to purchase well over 25 cars throughout the years...we both agree this was the most pleasant car buying experience we've had. We definitely recommend Ramsey Nissan and Jon Dabran!
jepicmcc
10 de jul. de 2011
We felt that the process took longer than it should have. We did get a very fair price for the vehicle. The overall experience was very good and we would definitely recommend Max and the rest of Ramsey Nissan to anyone looking for a quality Nissan.
KJMay
10 de jul. de 2011
It was a pleasure to work with Max. He was very knowledgeable about the business and worked with us so that we could obtain the vehicle that we wanted. He was upfront about the value of our trade in and what he could make possible. Max took his time with us and made sure all our questions were answered. I highy recommend Max and the Ramsey auto group staff. I look forward to working with them again!Juan and Kisha (Bronx,NY)
adanacsim
8 de jul. de 2011
These people were straight-up; they proposed a favorable price for leasing an Altima and delivered on it -- no low-balling, no hidden costs. Nor did they try to get me to lease the car immediately; in fact they held my new car in inventory while I waited for the lease on my current car to expire. The lease transaction itself was quick and smooth because the paperwork(including that involved in the return of my old car as well as changing my auto insurance coverage) was prepared by them in advance of my picking up the car. It was a pleasure to do business with Ramsey Nissan.
dancer4905
8 de jul. de 2011
Salespeople were very friendly and knew about their products, unlike many other car dealers out there. They tried to work with us as much as possible so that we left happy.
hernanoso
6 de jul. de 2011
I had an absolutely positive experience in purchasing my new 2011 Nissan Sentra with Giovanni Mazzacca at the Ramsey Nissan dealersship. Giovonni went above and beyond to give me outstanding personal service and I would highly recommend him and the dealership to my friends and family.
brianulrich1973
5 de jul. de 2011
It's been over 4 months since I bought my used Honda Civic from Nick. I had recently bought a new vehicle from Nick and changed jobs within 3 months of that purchase. Since my commute was tripling, I went back to Nick for a used commuter car. I gave him my requirements and price requirements. It took only 24 hours for him to locate my used vehicle and happy to report that after 12,000 miles in 4 months, the car is running GREAT and I would definatly recommend going to see Nick and Ramsey Nissan for your new and used car needs. They truley listen to the customers needs! Thanks Nick! I appreciate all your help!
stephenchao
5 de jul. de 2011
Nick was very nice. We had a very good communication and chats. He was very casual and explained all my concerns. He also brought me to a place to show me how the backup camera works.
ramseydis
25 de jun. de 2011
These guys went above and beyond to satisfy me with a customer. Kudos to the sales manager to make sure everything was done the right way.
Rosnercapital
23 de jun. de 2011
From start to finish, my experience with both Nick and Ramsey Nissan was both successful and stress free. Nick was very knowledgeable about the car I wanted, and took the time to answer all my questions and show me the car's features. We sat down and went over the details of the financing for the lease, and made everything clear and easy to understand. I was happy with the deal I ended up getting and thought I was treated fairly and professionally by Nick. Coming back to pick up the car, Jerry in the business office also explained all the paperwork to me and made me feel very comfortable doing business with Ramsey Nissan. I could not have been happier with the way I was treated and I am very happy with the car I leased. I would recommend Nick and this dealer to a friend with no hesitation.
davidt1
18 de jun. de 2011
My experience started by browsing on the internet and filling out some contact information. I was contacted promptly first thing the next business day, made an appointment to come in, and was then treated most professionally and courteously by Max. There was no high pressure sales, no uneasy feelings that I consider typical when buying a car. I test drove one car, looked at several, and came to an agreement on price and financing. I went home the same day with my Altima. I must also mention that I was handled very professionally and courteously by the gentleman in finance who, unfortunately, name I have forgotten. I would recommend anyone looking for a car to give this dealership a chance.
Nicoledademo
10 de jun. de 2011
I cannot thank everyone at Ramsey Nissan for the greatest and easiest experience for my first brand new car! From the greeting to when I walked in to John helping me find the perfect car for me all the way to Matt who made the test drive a great success. They are the best!
petersha
27 de may. de 2011
Nick did a fantastic job. His knowledge of the product was excellent, and I would definetly return the next time I ned a car. In addition to that, the dealership has many incentive programs to assist you in the purchasing process. Another important feature was the service aspect,they really made it comfortable.
rruiz01
18 de may. de 2011
My original lease was with East Coast Auto Mall in Englewood. Not only was I not pleased with my previous lease, but I personally visited to renew my lease with a new vehicle, and the staff was not knowledgeable, rude, and refused to give me a final price. I decided to give Ramsey Nissan a shot and I'll never look back. I was super impressed with how courteous the general manager and sales associates were. I feel as if they knew exactly what I wanted, and at the end of the day I feel I got a great deal, for the car I really wanted. This is a great dealership that I would recommend to anyone.
lisakulick
18 de may. de 2011
Nick was very helpful and knowledgeable about the Armada Platinum SUV that we purchased. When not sure about something he immediately researched it and got back to me within an hour. He was friendly and not really pushy like some salesmen we've dealt with. He made us feel very comfortable. The vehicle was also available very quickly, we only had to wait a couple of days. Very pleased. Great job. I would definitely recommend him.
Dukes
16 de may. de 2011
This was one of The Best auto Purchase I ever experienced. From the communications, to the Reception in store, until I drove out away. Pricing is great here and the business department will work with you so everyone is happy! I recommend if they have what you want here go to this store 1st!
sarteaga
3 de may. de 2011
Super easy!Super friendly!Super honest!I went to 5 different dealerships and everyone assumed that I was stupid and didn't know what I was doing. Not this place they were honest and really understood my limits. They worked with me and got exactly what I wanted and under my terms.I AM SO HAPPY.(They also promise to take good care of my trade in)
gretchenthunell
18 de abr. de 2011
Buying by new Rogue was such a pleasant experience! Nick really took the time to answer all of my questions and walk me through the process. He even set up the car/bluetooth for me! Everyone at the dealership was friendly (even the customers) I would say that my overall experience was fantastic. Thanks again!!
goldieloks7
14 de abr. de 2011
Ramsey Nissan's customer service and staff is outstanding. They do anything to make their customers happy! My sales consultant Sammy was very knowledgeable and answered all of my questions. Even after I drove my car off the lot, he contacted me a couple of days later just to see how I liked the car and if I had any questions.
Jdelorenzi
10 de abr. de 2011
I had to turn in my car, the lease was up. I was over on miles and did have some cosmetic damage. Right from the start Andrew Waddell was AMAZING! He first and foremost showed he really cared over the phone. He took his time getting me a correct quote and telling me the truth of what I was looking at. Not to mention, as soon as I got there he was so attentive and truly helped me with every and any question I had. That night I was signing a new lease for my new car! I love the Altima so that is was I stuck with. But, the deal I got was simply unheard of. Andrew Waddell not only took the best of care of me, but showed he truly cared about his customers and within 1 week he had exactly what I wanted at the BEST price/deal possible.I would recommend Andrew Waddell everyone! He not only knows what he's doing, but definitely the best car salesman that Nissan could ever even dream on having!When I came back to pick up my car, Andrew assured me that our "relationship" wasn't over and let me know if there was anything I needed, to contact him. Who does that! Only Andrew because he's that good!Nick Peresunko was another amazing guy! He was so funny and accommodating and made the process so simple! He showed me everything I needed to know about the car. He truly knew the Altima and all that it had to offer. He explained everything to me so thoroughly. I would recommend EVERYONE to both these guys. They are a hell of a team! Both so warm and well rounded, it made you not want to leave!
johnnyoh
6 de abr. de 2011
I highly recommend this dealership. I made an inquiry via the internet on an Altima coupe, and I was contacted by Andrew Waddell shortly after. Instead of giving me the annoying runaround that most dealers do involving nonsense like, "You should come in for a test drive, then we'll discuss price," or "We can only give you the best deals in person," Andrew Waddell called me and talked numbers right away. And quite frankly, the numbers were very good. I instantly had a good impression of him, and he even directed me to this site. Anyone who recommends that you look up reviews of their business is clearly willing to stand behind their work. Hell, he even sent me pictures of my vehicle...despite the fact that I never even asked for any! Now that's service.The experience was just as good when I walked into the dealership. The salesman assigned to me was courteous and professional, and was eager to show me all the features on my new vehicle. He didn't try to waste my time selling me extra stuff, he simply answered my questions and explained and provided me with the required paperwork. The only reason I didn't give 5 stars all around was because I noticed fairly quickly after the purchase that my car already had an issue. To the best of my knowledge, there's something loose near the rear speakers because playing any song with bass makes awful rattling noises in my vehicle unless I change the audio balance all the way to the right speakers. Either somethings not grounded properly, or one of the panels are loose causing it to shake with minor bass. I'm sure their service department is excellent and will fix the issue, but I still believe that a brand spanking new car shouldn't have a problem right out of the dealership. But part of the blame lies on me as well for not adequately checking out the sound system during the test drive. Make sure you test out every component of your car before you drive off the lot, the fact that it's new doesn't necessarily mean it won't have issues. Nonetheless, don't let that deter you from purchasing a vehicle from this dealership. These guys are miles above the rest, and will go out of your way to make sure you have an excellent buying experience. Need a new car but sick of dealing with unscrupulous salesmen who seem to not mind wasting hours of time doing nothing? Then treat yourself to a new car at Ramsey Nissan, you won't regret it.
hildened
3 de abr. de 2011
In my many years of "dealing" for a new car, I have come to dread the prospect of having to do it again. This time, my opinion was completely turned around. The dealer honored all commitments, promises, etc. The people were helpful, courteous, and did not try to "push" or "sell" anything I was not interested in. Questions were answered quickly and, it seems, honestly. There was no "I've got to check with my manager" delays or excuses for not providing information. When there was an after purchase question about a cost item (I had already taken possession of the car), I called and was called back within minutes with a perfectly acceptable response. As I have said to the people I dealt with, I want to thank you for making obtaining this car a comfortable and pleasant experience.
sueehlers
2 de abr. de 2011
Nick provided us with a very comfortable purchasing experience. He was not pushy, yet very professional. Answered all of our questions completely in detail. Was patient with us while making our decision. I would certainly recommend him to anyone looking to purchase a vehicle.
Jercann
23 de mar. de 2011
I recently assisted my niece in purchasing a Rogue after pricing it out on the Internet. I have leased/purchased from Ramsey before and found them to be one of the best dealerships in the North Jersey area. Andrew Waddell the Internet sales representative was wonderful and very helpful and friendly. No high pressure. We had worked out numbers before calling Andrew and knew approximately the price we were willing to pay and the value of or our trade in. Andrew was able to work out a deal very close to our numbers. We had heard to expect nightmare stories about numbers changing once you get into the showroom. At the dealership we expected to hear different numbers either for the price quoted on the phone or for the trade-in. The surprise was there we NO SURPRISES. Andrew delivered as promised. The process from the phone call to driving home with a new car was smooth and hassle free. Andrew Wandell turned the paper work over to a floor salesperson -Andrew Nudge. Mr. Nudge was also wonderful. He went through every feature in the car (she got all the bells and whistles), programmed her phone, and made sure my niece understood all aspects of the car. Importantly, Mr. Waddell and Mr. Nudge made us feel like valued customers. I made my niece travel up to Ramsey Nissan from Toms River. She was not disappointed, very impressed, and appreciative of the service she received from Mr.Waddell and Mr. Nudge. For these reasons I recommend Ramsey Nissan. Do your research, get your numbers, and shop during the week days. Once last thanks to Murphy (don't know his last name). He is one of the guys who looks at the numbers to OK the deals.
shennig832
19 de mar. de 2011
Spent the Better part of a month Trying to decide what brand/style of car to buy. I worked with Andrew via email and he answered all my questions and pricing promptly with no hidden agenda. The other dealers i had done the same with did not give honest answers and after calling them i was not even comfortable going into these dealers. I got the best price from Andrew and when i went to close the deal i was taken care of by Eric who was also straight forward and answered all my qeestions and took me for a test ride. It came time to close the deal and It was exactly what Andrew and I aggreed to on the phone. Picked it up the next morning and it was Clean and ready to Roll. I would highly reccomend Ramsey Nissan to anyone. Great Price,Great Service, and Great People.
kplessing
10 de mar. de 2011
I checked out a few dealerships in the area and it was clear that Ramsey Nissan was the most professional, reputable and service oriented in the area. I leased a new Rogue SL. Jim was great- very low pressure, but attentive. He answered all of my questions and spent A LOT of time with me.I would absolutely recommend this dealership, Jim, and this SUV to anyone!
thordic
10 de mar. de 2011
Just bought a used 2009 XTerra from Ramsey Nissan. My GF leased a Rogue a couple years ago, and having dealt with a number of the other Nissan dealers in the area during that process, I was dreading going to buy an XTerra. I was expecting pushy sleazy salesmen, obnoxious pusy managers, and an overall unpleasant buying experience.Ramsey Nissan couldn't be farther from that stereotype. My salesman, Chuck, was great throughout the whole process. He was helpful, straighforward, and knowledgeable about what he was selling. He made the whole process extremely easy.Even the business office, where you expect them to start trying to sell you everything under the sun, was a breeze. Of all the car dealerships I've been to in northern NJ, Ramsey Nissan is by far the best I've seen. I would reccomend them to anyone looking to buy a car.
tsiddiqui
7 de mar. de 2011
This is my first ever review for any dealership. I have to tell every1 that this dealership is great. I dealt with Sami at Ramsey Nissan and trust me great guy he helped me in every way possible. This is my second car I bought with the same dealership and with the same sales person (Sami). The experience was smooth and freindly. I think the sales person makes a lot of difference when it comes to buying cars from dealerships. I would recommend every one to go in there and ask for Sami. I bought a Mitsubishi galant and a Hyundai Sonata from there and both times he was a great help. The guy will not get frustrated or aggrevated and when it comes to price he will work with you and if he cant he will tell u straight forward that what is possibe and what is not. Both the cars I bought are great and have no problems with them so far. The great part is the sales person will even go to servicing to make sure what was taken care of. The plus point is all their cars have to pass the 150 point inspection which saves alot of hassle after purchasing the car. I will highly recommend this dealership and especially the sales rep Sami.
mcozz
27 de feb. de 2011
Jim was incredibly helpful and got me into Nissan on a very busy Saturday and left with my car in a decent amount of time. I also appreciated that he was not overwhelming like a typical sales person who wants you to get out with the car, and if you have any questions just pushes them aside.
NKorines
27 de feb. de 2011
Nick was very informative and professional. He offered a no non-sense approach, and gave realistic pricing. He was very easy to work with, and made our experience at Nissan a very pleasurable one. He did his best to work with us in a timely manner, and was very accomodating. We will definitely be coming back!
cabsbnj
24 de feb. de 2011
It takes me a long time to purchase a car....I started looking at Halloween and just purchased the car this past saturday. This was with all the help that Andrew gave to me.....He was great and genuinely very very nice. He helped me soooo much. Eric was also with me the day I received my car and again very very nice. This was the 3rd car I purchased at this dealership and the salesperson was the best I ever had. They followed by phone yesterday to make sure everything was in order. They are also going to go over the Maxima with me again since it is a bit complicated for me.
LOONEY1822
19 de feb. de 2011
I should of done this before, but life gets in the way. But better later than never. I choosed Ramey Nissan because a few friends recommended. After a bad experience with a previous dealership, I was extra careful. I was contacted by Robert and I told him that I was looking for a suv because I was not feeling secured in my Nissan Versa. After meeting with Robert I realized that based on my budget it would be better to get me a car. He explained to me in detailed the benefits of the sentra and how well they are in the snow. Robert and his team helped me to get a good price for my vehicle and they were extremely courteous and forward about everything. This time I drove home in a car that I felt secure, and happy and above all has a/c :). Thank you!!
sf2422
12 de feb. de 2011
I was extremely pleased with my salesperson, Erik Slotnick. He was friendly, patient, and knowledgeable. All of my questions were answered. He was not pushy and was willing to work with me.Erik explained everything on the new car, as well as helping me turn off things in the old car. I would highly recommend him.
taptrance
11 de feb. de 2011
Amanda is an excellent in customer relations. She is thorough, consistent, knowledgeable and above all patient, friendly and caring. I never hesitate to call her when I need assistance as my car has over 100K miles and her expertise guides me as to what service calls I need and when. Thank you.
efiorelli4
8 de feb. de 2011
We went to Ramsey Nissan to buy a used car for my son. We were at another Nissan dealer before that and had a terrible experience so we were hesitant to try another dealership that day. As soon as we walked into Ramsey Nissan we could tell it would be a better experience. Jim really helped us find the right car and was a pleasure to deal with. My son drove his car home last night and we couldn't be happier. One of the best experiences I ever had at a car dealership.
Jenniferschupbach
7 de feb. de 2011
Working with Sam was a pleasure. It was a very comfortable enviornment to be making a purchase. I never felt like I was being pressured into anything. Sam really knew his stuff and I love my new car. He was very helpful in every part of the sale and delivery of the new car. He fully explained everything that I would need to know to operate the new car. I would recommend anyone I know to Sam as a salesman. Thank you.
cljfiore
12 de ene. de 2011
Just purchased a Certified Pre-Owned Altima and could not be happier with the entire experience. This is our First Nissan but it certainly will not be our last. I would recommend this Dealership to anyone interested in purchasing a vehicle; either Pre-Owned or New. Every aspect of the entire process was positive. Our Sales Consultant, Sam Sierra, was a complete pleasure to deal with. His patience, knowledge, professionalism and overall personality cant be beat. He made the entire process not only easy, but actually enjoyable. The entire staff works together as a unit to make the process hassle free. Top ratings also go to the Finance and Service Departments. I highly recommend anyone interested in buying a car to stop by Ramsey Nissan.
tromboneking
20 de dic. de 2010
Went there looking for a specific car. Was given a fair price and they even elected to stay later than they normally do in order to ensure that I would be able to pick the car up that night. They took my "prices" and worked as close as possible to them and gave me several alternatives for down payments and terms.
nmas003
14 de dic. de 2010
Overall, the experience was great and unlike any other experience I've had visiting a dealership. The process was very smooth and unusually quick. Sam was extremely knowledgeable and patient. I came prepared having researched the models I was interested in and at no point did I feel as though I needed to counter any of the figures proposed because they weren't in line with what I found online, or like I needed to return with a big brawny guy to beat the price down (I'm a petite girl). No trickery and no pressure. I received a very fair deal and I'm very happy with my new Rogue. Thanks Sam.
Njsimons
10 de dic. de 2010
If your looking for a new Nissan please do yourself a favor check out Ramsey Nissan. This is hands down the best dealership I've been to. Working with these guys felt like I was in good hands and I had nothing to worry about. They made you feel comfortable the minute you walk through that door. There was no pushing you to sell you a car as most dealerships do everything was on my time. All in all great dealership great staff and I will definitely be going back again. Thanks guys
stacylacorte
4 de dic. de 2010
Sam was a great salesman. Very helpful, took the time to figure out our best options and did not put any pressure on us for the sale. We took a considerable amount of his time moving car seats between the cars and he was very patient with us. I would highly recommend working with him!
fem7830
30 de nov. de 2010
This dealership was excellent. Worked with me to get the price I wanted and car I wanted. Very friendly and timely. Andrew in the internet department is professional and courteous. I would recommended Ramsey Nissan to anyone who is looking for quality service.
maryjo
29 de nov. de 2010
We had a great experience at this dealership. Andrew was very patient and did not try to push us to buy a car we did not want. We test drove two different models and he explained the differences clearly. He let us know about dealer incentives up front. In the end, we made a last minute switch to upgrade the rogue to the next level because the cost was very reasonable. This meant redoing alot of paperwork by Andrew and Jerry--they were very gracious about the change. It is clear that this dealership is interested in engaging long-term customers rather than one high pressure sale. We will certainly return in the future. Thanks!!
antdby13
27 de nov. de 2010
I originally dealt with Chingis about 6 weeks ago to simply test drive a car. I was not yet ready to purchase and Chingis was extremely understanding and did not push at all. Instead, he took my information and let me know when new deals were happening. When I was ready to purchase I called Chingis and made an appointment. He was busy with a customer when I arrived, but rather than have me wait for him or come back another time, he had Brian help me. Brian was great. We test drove the exact car I was interested in. He did not try to upsell me. He was friendly, quick and efficient. Brian even called my insurance company to transfer my policy from the old car to the new one. He made it possible for me to take the car that night even though it was late and stayed to review the different features of the car. Fred the Business Manager was also very helpful. This experience was probably the best experience with a car dealership that I have ever had.
cmilano11
19 de nov. de 2010
My experience at Ramsey Nissan was overall a positive one. My salesperson was Nick, he was very helpful in getting me what i wanted without being to pushy. I would recommend this dealership and Nick to others looking to buy a new car.
pete780
13 de nov. de 2010
We were looking to replace our current Nissan vehicle. After 2 less than satisfactory experiences with dealerships in NY, we found Ramsey Auto Group to be incredibly refreshing. The sales and business staff are extremely accommodating, pleasant, knowledgeable, professional, and definitely low key. There was absolutely no pressure to push one product over another and every effort was made to meet both our vehicle and financial requirements. We happily drove off the lot in the vehicle we wanted ... the same evening.
velikorostova
13 de nov. de 2010
I came to Ramsey for to lease new car. My friend to recommended this place to me. I was really surprise how everything was so good. No problems at all. My English isn't so very well and I was worry about how I can understand everything about my deal. But, thanks God, my salesperson was Nick. I was really happy.He was friendly and professional and it was very important to me - he speaks my language. He answered all my questions and all my phone calls. So - what I can say - EXCELLENT CUSTOMER SERVICE. Thank you. Natalia
NewRogue
11 de nov. de 2010
I normally dread the "buying a new car" experience. However, Ramsey Nissan made my purchase an overall pleasure. They quoted me a fair price for the new car as well as my trade-in. I didnt leave wondering if I just got taken. There were no schemes or tricks. It was a fair, honest and professional business transaction. Most of which is credited to my Sales Consultant, Sam Sierra. He was the consummate professional. Ive done this enough to understand that the Dealership has to make a profit on the sale. It is no easy task for a salesman to ensure both profit and a happy customer at the end of the deal. I believe that Sam accomplished both with this transaction. I will absolutely buy my 4th new Nissan from Sam and Ramsey Nissan when its time and highly recommend that you ask for Sam as your Sales Consultant. Also, it would be remiss of me not to mention Fred Styka, the Business Manager at Ramsey Nissan. We dealt with Fred when we were financing/closing the deal. He took the time to explain everything, made it hassle free and managed to do so in a timely manner.
james mc guire
3 de nov. de 2010
excellent customer service. brian muller knew his product,was not pushy and was a pleasure to work with. I would recommend others to the Ramsey Nissan dealership and to brian muller. the dealership itself is customer friendly as witnessed by the interface with the business manager to complete the sale.
gatti007
2 de nov. de 2010
I was a loyal customer at East Coast Nissan. Over the past fifteen years I bought five cars from them. I wasn't thrilled with the customer loyality and service. I was refered by a co-worker and by a friend to go to Ramsey Nissan, that I wouldn't be dissappointed, and I wasn't. Maximo Corela and his management team were fantastic in helping me roll over my 2008 Nissan into a 2011. They didn't waste my time. I definately will refer any of my friends or family that want a Nissan to go to Ramsey Nissan.
coachsuf
1 de nov. de 2010
After having had a horrible experience with this dealership in 2001, I was reluctant to return. After pressure from my daughter to give the dealership another chance,I returned and was pleasantly surprised by Mr. Brian Muller, my salesperson. Normally a scary experience purchasing a new car was a seamless experience without any high pressure salesmanship. The normally dreaded end of the sales meeting with the business manager was not the case Mr. Jerry Papp. There was never any attempts to get me to purchase additional after-market options or extended warrantees. I would gladly encourage anyone looking for a new car purchase, or lease,to visit theRamsey Nissan dealership and talk to their staff.
natural
30 de oct. de 2010
Ramsey Nissan auto group was such a great expierence in buying a new car.I was recomanded to Andy & he had great knowledge of his product & very helpfull in showing us & test driving the models we wanted to see.He went out of his way in giving us the best & bottom line price for the top of the line 4door 2011 sentra fully loaded.All I can say is thanks Andy & Go Giants!!
marchese127
30 de oct. de 2010
After going to another dealer in NJ, and having a very bad feeling about my buyng a vehicle from this other dealer, I called Ramsey Nissan. I spoke to Robert and told him the situation regarding this other dealership. I asked him what he could do to get me into a new 2010 Nissan. Within minutes he called me back to tell me no more 2010's but could get me into a 2011. I felt very comfortable dealing with him. While in the dealership spoke to manager Jose, also a nice guy. That night I left my deposit.They did all the necessary paperwork and three days later I picked up my new vehicle. Thanks Ramsey Nissan for treating your customers the right way.
drdonnelly
28 de oct. de 2010
From the moment I entered the dealership, the process of buyinga car became effortless. Our salesperson, Nick, was friendly, helpful, and informative. I am looking to lease a car for my Mother, and would not go any other place except Ramsey Nissan.
DominickT.
25 de oct. de 2010
At Ramsey Nissan I was treated like royalty, and Warren Talmo certainly went the extra mile to make sure my new car buying experience was a pleasurable one. Warren is extremely knowledgeable, friendly, professional and without a doubt accommodating. He answered all my questions, big or small, and quickly returned all my phone calls. I was very pleased with the deal I received on my trade-in, and even happier with the deal on my new Xterra. Buying a new car can be nerve racking but thanks to Warren Talmo and Ramsey Nissan it was smooth sailing. Buy a Nissan and make sure to see Warren Talmo at Ramsey Nissan, definitely thumbs up!Dominick T.
mdmaslow
23 de oct. de 2010
I have been purchasing cars both new and used from Ramsey Nissan for the past 8 years and I would never consider going to another dealership. The managers and employees at Ramsey Nissan are wonderful and so easy to work with. They really take the time to listen and understand what you are looking for in a vehicle as well what you can afford based on your financial situation. They make is obvious that they truly care about their customers. The salesman that I have dealt with in particular is Mike Swalha. Mike has been great and will always go above and beyond for his customer. One thing I can say about Mike is that he is always honest and will never ever pressure you into making a purchase. As you know this is not something that you can easily find when working with a car salesman. Overall, if you are located in the northern New Jersey area and are in the market for a new car... you would be making a HUGE mistake by not going to Ramsey Nissan. Thank you Ramsey Nissan for everything!
adamholden07
22 de oct. de 2010
I walked into this Nissan Dealership with some basic knowledge of the lineup of vehicles and an idea that I wanted either a sedan or a crossover. I was lucky enough to be approached by Jim Deghetto, one of the Nissan Sales specialists. He introduced me to the Juke, the Rogue, and the Murano. Jim's knowledge far exceeded what was listed on each sticker helping me understand the differences in transmission, drivetrain, performance, and fuel economy of each vehicle. At this point, I had decided on test driving the Rogue and soon thereafter found myself negotiating a finance/lease on a fully loaded in your face, kick ass cross-over Rogue. Between Jim, the sales manager Jose, and the rest of the staff, their eagerness to strike a deal, to obtain a greater than expected value on my trade-in, and reach the price I was looking to pay was done quickly and with little or no anxiety. Once we struck a deal, I sat back, drank some coffee, while Jim took care of everything from the paperwork to taking the license plates off my old car. Thanks guys! It was a pleasure! I'll see you in 36 months!-Adam Holden
rita2779
19 de oct. de 2010
Had an excellent sales experience with Ramsey Nissan. Brian Muller and Fred Styka are a true asset to the dealership. All of my questions were answered and the whole process was quick and fair. Brian is very knowledgable of the product and has a pleasant attitude. I will definitely refer anyone looking for a Nissan to seek Brian's help.
jules1045
19 de oct. de 2010
My husband and I visited Ramsey Nissan after a two week search to different dealers to lease a new car. We were greeted by Jim Deghetto. We told Jim we were looking for an Altima. Jim explained the features in the different models and suggested I take it for a test drive. After the test drive, we returned to Jim's office to discuss price. Jim also told me that he would take delivery of my current leased vehicle and arrange to return it to the dealer. Wow...one stop shopping!! I told Jim that I still needed to visit another dealer and would return later that day to give him my decision. When I returned two hours later, Jim was not there, but Erik the sales manager greeted us. We agreed on a price, and another consultant, Sam, filled out the paper work. I arranged to pick up the car two days later. When I arrived, Jim greeted us, showed me the car, again reviewed the car's features with me and introduced us to the service department. We then met with the business manager, Fred, who was very friendly, knowledgable and professional. I have to say that the people I met, work together as a family. There was no pressure. The staff was very friendly and it was certainly the best car shopping experience I ever had. Thanks Jim!
jade0192
14 de oct. de 2010
Have never dealt with buying a car through the internet. Found this one online with very low miles and bought it sight unseen. Jim DeGhetto and Rich made this a much better experience then I could have imagined! Would definitely buy another car from them in the future! Thanks for the experience!!!
salaimo607
13 de oct. de 2010
Our first meeting was with Jeff Stone. My two daughters were very impressed with Jeff's friendliness and his patience in answering all of their questions. He showed the girls five different cars. Jeff was not a high pressure sales person which made the girls feel very comfortable. A few days later I came back with my daughter who was interested in the Altima. Jeff was not working the day we came in on our second visit. Murph helped us and reviewed with us the features of the cars we had wanted to see.He spent much time trying to find the perfect car. He was friendly, helpful and knowledgeable. We were able to decide on the car of our choice but told him we wanted to come back the next day with our definite answer. When we returned Murph had the car waiting for us. Jeff took us to the car and we went for a test drive. He pointed out the special features and took time to explain every detail. We came back to the showroom and worked out a final price with Murph who made the experience a no-brainer. We then proceeded to Jeff's desk where he completed the necessary paperwork. All four of us chatted a while until we met with Fred who explained the warranty paperwork. Everyone we met at Ramsey Nissan was friendly, competent and low pressure. They made our car buying experience one we will come back to again when we are ready for another car. Thanks to a great staff!!Julie and Selma Alaimo
riveran
13 de oct. de 2010
My profound gratitude for all the courtesies extended to me by members of Ramsey Nissan during this past Saturdays purchase of a 2011 Nissan Rogue. Fred, John C. and Julio were all extremely efficient and contributed to a smooth and speedy transaction.In particular, I wish to single out Mr. Sam Sierra for special mention. Indeed, his warmth, willingness to be of service, knowledge of the various vehicles, and professional manner with which he carried out his responsibilities was exceptional and outstanding. Even though my choice of vehicle had not been made, Mr. Sierra was patient, test drove several vehicles with me, answered my many questions, and with his guidance; my choice was easily made. My hearfelt thanks!!I, absolutely, will refer friends and family to Ramsey Nissan.Kindest regards,Jeannette
DPizzi3511
13 de oct. de 2010
Great service A++++++! Mike is the most honest, straightforward and down to earth sales rep ever. Made buying a car a pleasant experience for a change. Would reccomend this dealer to anyone and everyone!!! Thanks so much for the easy and reliable service!
newshoedog
6 de oct. de 2010
It was abrutal two weeks leading up to my great experience last night at Ramsey Nissan! I had been to other dealers and even experienced the old bait and switch one night earlier but when I emailed my interest off an ad online to this dealer I got a quick response. A call the next morning confirmed the deal was real and that they had cars in stock and then an ethusisatic young salesman made sure that he was going to go the extra mile to get me (my daughter) the car we wanted even if it was not in the lot. When it came to numbers the GM joined in and made sure that the deal was to my liking while the finance manager was easy going and answered all of my questions. Sure, I could have bought the car at any dealership, even the one two minutes from my house but everything being equal I truly appreciated the care and attention and would only expect the same when it comes to service.MY DAUGHTER and I BOTH THANK YOU!!!SincerelyAlan and Amanda
dlcbr600
6 de oct. de 2010
I am writing this message that is way overdue! I have recently purchased my 5th Nissan Frontier (new one every year or so) and also purchased my wife a Nissan Altima on the same day. My salesman Robert Morath and Finance manager Rich were both of great help! Very friendly environment and helped put together a great deal on both vehicles. Their help and dedication is very appreciated and I will continue to be a loyal customer! ThanksBrian
jlmarrello
5 de oct. de 2010
I very recently leased a car at Ramsey Nissan and it was by far the best experienece I have ever had at a car dealership! Warren was a pleasure to deal with...honest and straight forward. He made my visit fun and easy. Business Manger Fred Styka was also a pleasure to deal with. I recommend Ramsey Nissan to everyone and dont forget to ask for Warren! Jennifer M.
hlenac
4 de oct. de 2010
Made a decision to purchase a new Nissan Altima and had been shopping arround due to various advertised promotions. While shopping around, we did not have a great experience at some dealers... Then I received an e-mail from Andrew Waddell of Ramsey Nissan. He was informative, friendly and gave detailed information, competitive pricing on line which brought us to Ramsey where we met Eddie Cordero with whom we closed the deal. I must admit that if it wasn't for Mr Waddell's professional and friendly approach on-line we would not have purchased the car last week.Upon arrival at Ramsey Nissan, at 9am on a very cold and rainy Sept 30, we were met by a friendly and professional staff. After 30 minutes we walked out happy that we bought the car we wanted. In the evening we arrived, check in hand, to pick up our new car. After signing the paperwork with Fred Styka, finance manager, who clearly outlined the necessary info we were taken to the service area and introduced to the Service Advisor Jeniffer Van Fleet. We received info regarding the service area and already received our appointment for the first oil change. A truely nice and professional experience!
christopher01
3 de oct. de 2010
Salesman was very friendly, knowledgable and professional. I would recommend this dealership to anyone. I had a great experience with a great group. I left satisfied with my purchase. They worked with me a great deal despite my credit rating. Very happy.
juletor
3 de oct. de 2010
By far the most pleasurable car shopping experiences I have ever had. What can I say about working with Max Carela, it's like being with an old friend. He is a true professional and makes the car shopping experience as painless as posible. I think all the people at Ramsey Nissan are like this and it is probably great management looking for certain qualities in their employees. Thanks again Max as well as Rich in Finanace and we look forward to being back for our son who will be driving in a few months.
hstreger
30 de sep. de 2010
very professional organization, well done, Thanks. Jim met us and was personable, knowledgeable and helpful in determining which model and options were best for our purposes. Upon deciding that we wanted the Altima, we reviewed lease/buy options. Jim was very professional in all these areas.
heyyoujude
30 de sep. de 2010
Sam went over and above to try to make us his customer. He knows his vehicles and helped us decide on a model. He took his time; never did we feel rushed even when another customer was also waiting to complete their transaction the same time we were. The finance manager, Richard Jarocki was just as helpful. He compared two companies to finance through and saved us money.I test drove the car twice before making the final decision. Overall, our experience was a very positive one!
sweetpea12
29 de sep. de 2010
I initially contacted the internet sales department for a quote. The standard form email reply that was sent back to me addressed me as "Brian". My name isn't Brian. While I realize that maybe it was late and mistakes happen, that really didn't inspire confidence in me nor did it bode well for me. I did go into the dealership to discuss buying a car but the salesman was extremely condescending. The price offered was good, and I would have seriously considered buying there if not for his attitude.I won't go into any more detail here seeing how this particular dealership spends more time writing obnoxious responses to negative reviews when they should spend more time on cultivating good customer relationships. Please note that you are the only Nissan dealership in the area that responds by using a person's full name and by mocking their situation (see the nasty response to broker0078's review as an example); these responses say more about your dealership than any negative review posted on here.
bronx55
29 de sep. de 2010
As soon as we walked in we were met by a young man who asked us how he can help us.After saying that we wanted to discuss a new car with Andrew, he helped find Andrew and bring us to him.After discussing our needs with Andrew, he came up with a few ideas to help us decide which car would best.After discussing price, he asked us what would it take to make a deal that evening.We told him the most we could afford and he and his managers came close to what we wanted to pay.Andrew spent alot of time discussing all the features of the car and answered all of our questions with with a friendly manner and with patience.Everyone was professional yet friendly.
seanhill20
18 de sep. de 2010
Very helpful dealership. I previously had minimal knowledge about car shopping and Ramsey Nissan helped me feel comfortable and were reasonable in dealing with prices and financing options. I purchased a brand new car and was able to get special financing rates with the car that I was previously unaware of. I would definitely recommend anybody that wants to buy a Nissan to go to Ramsey Nissan.
go2doug
15 de sep. de 2010
After reading online the overwhelmingly negative reviews of Nissan dealers in my area (central NJ), my wife and I decided to make the ninety minute drive north to pay Ramsey Nissan a visit. It turned out to be a wise choice.We were treated with respect, honesty, and dignity by Sam Sierra and the rest of the staff at Ramsey Nissan. Sam was very patient, friendly, and helpful. At no time did he or any of Ramsey Nissan's employees engage in any of the sleazy, well-known tactics that other car dealers use to pressure or trick customers into purchasing cars. Not only that, but we got a great deal and they really helped us with our financing options. I hope that this approach leads to many more well-deserved sales for him and Ramsey Nissan.So far the new car we purchased (Nissan Rogue) is running very well and there are no signs of trouble, but if we need to contact Ramsey Nissan again regarding this vehicle, I trust that we will still receive the same excellent service.
juliegizmo
12 de sep. de 2010
This was my first visit to Ramsey Nissan. I bought a BMW. The customer service is outstanding. The prices are low and negotiable. I usually dread car shopping because of high pressured phony salesmen. At Ramsey Nissan the sales people are down to earth and fun. I will return to Ramsey Nissan for my next car and recommend them to everyone I know.
smm888
6 de sep. de 2010
Max and Sam were great. Although it took a week or so, they found the exact car my wife wanted. Max even refused to sell one to me because there was a problem with the paint. He didn't even let me come into see it. Just sent it right back to the other dealer. We love our new Rogue. The entire experience was great and I would definitely recommend Ramsey Nissan to everyone.Thank you Max and Sammy.Scott M.
Travelguy6
6 de sep. de 2010
People don't want to take responsibilities, lie, and don't keep the promise.Internet manager is do very bad job to keep promises, to find car at other dealership.and try to send you to other sales people if he is not interesting to make money on you.I spent time and money and the lie to your face about the job they do for you.Never go to this dealership again and not recommend to otherG.S
gcoupe86
4 de sep. de 2010
This was my 3rd car purchased at the Ramsey dealerships. Great price on a great car. Excellent salesman, new all about the vehicles and was extremely corteous. Overall 100% satisfied with my purchase at Ramsey Nissan. Definately will recommend.
Janet39
3 de sep. de 2010
My experience at Ramsey Nissan was was the best car shopping experience ever. Warren Talmo put not only me, but my 2 friends also, in great cars at unbelievebale prices in record time. He made our visit fun and painless. Business Manger Fred Styka was informative and to the point. I am loving my new Maxima and recommend Ramsey Nissan to everyone. Ask for Warren, he will make your car shopping fun and quick. Janet
mikezusman
2 de sep. de 2010
Nick made the process of new car buying simple. No BS. I got the truck I wanted, at the price I wanted. I will definitely recommend Nick, and Ramsey Nissan, to any friends or family looking to get into a new car. It would have been nice to get all of the paper work wrapped up sooner in the day, but with the number of happy customers making purchases, the finance dept was a little backed up!
granholm
2 de sep. de 2010
My experience at Ramsey Nissan was great. Andrew Waddell was who we dealt with and he made the car buying experience the best I've ever had. They had a huge selection and didn't pressure me to make my decision. They actual listened to me and gave me what I wanted. I would recommend Ramsey Nissan and Andrew Waddell to anyone.
rbalas1
28 de ago. de 2010
The Internet Sales manager Andrew was great in providing quotes and following upThe Only reason I did not buy from Ramsey Nissan was they did not have a particular model & trim I was looking for in stockOther than that, I would have gladly purchased here
John J.
25 de ago. de 2010
As far as my sales and negotiation experience, it was as follows. Carl Lewis my salesman was honest, personable and a pleasure to work with. At first, after we negotiated a price, things did not go well. The only negative I had about Ramsey Nissan came with Eric the floor manager who killed the deal when he tried to jack up the price $300 plus out of nowhere. His style was contrary to the rest of the pros I dealt with. A couple of days later Carl called me in and I met George, another manager. His honesty, friendliness and deportment convinced me to go up some in price and Ramsey to come down some. A reasonable outcome, of which I was very satisfied. For a great sales experience, deal with Carl, then George. (stay away from Eric).The story doesn't end here however.When I took the truck home and checked it over, I found the cab of the truck was misaligned from the bed. A factory defect. Now what? I figured I was in for a fight with Ramsey Nissan. Instead, George the manager and Mike the service manager saw the defect immediately and calmed all my fears that a fight would ensue. Mike took over and said he would do everything in his power to fix it. He sent it to a Nissan certified body shop to realign the defect. A few days later, Mike called me to say the truck was ready, however, it was not totally aligned, but told me to check it out. The truck was much better but still, somewhat off. I wasn't satisfied and wanted a new truck. Consequently, Mike called Nissan headquarters and they sent a representative to check out my truck. The rep refused to give me a new truck and I went through the roof, of which I since apologized, and left the dealership. A few days later Mike called me and stated that Nissan national headquarters still refused to give me a new truck. But... Nissan Ramsey's boss, Drew, would. What absolute class. This local dealership took it upon itself to fight the mother company on its own, by taking back the defective truck, and giving me a new one.Throughout this whole ordeal Mike Convertino showed genuine concern for me and put up with my occasional belligerance. Moreover, I would like to also comment on Dy Johnson,(service advisor) who extended the same genuine concern Mike did. Further, as far as a representative of Ramsey Nissan, she is one class act: her thoroughness, thoughtfulness and professionalism was "top shelf".I'd also like to thank the business manager Richard for explaining and handling all the paperwork in his good natured way.Ramsey Nissan---Clearly, the best dealership I have ever dealt with!
LJackson
18 de ago. de 2010
Nick was very professional & knowledgable & stressed all the safety features. I previously visited 5 dealerships & 2 addt'l Nissan Dealers & did not get this kind of information. Nick really went out of his way to assist me & he & Murph could not have been more helpful. For this reason I would highly recommend this dealership and have told many people about them. Lee Jackson, Ramsey, NJ
JV
17 de ago. de 2010
My family and I have purchased several vehicles from Ramsey Nissan and each time the service has gotten better. I could not have asked for a better sales consultant than Samuel Sierra. He was patient and answered all my questions, no matter how inane they were. He was able to work with me to find a car that I loved and still stay within my budget. There was absolutely no pressure put on me to make a quick decision and all options were clearly explained to me. I recommend this dealer to anyone looking to purchase or lease a Nissan. Remember to ask for Sam Sierra!
rabrady
14 de ago. de 2010
The new car buying experience at Ramsey Nissan was excellent. The sales staff were very knowledgable and helpful. I have purchased five other vehicle from this dealership since 1983 to present (this one being my sixth) and I will buy my next one from Ramsey Nissan.This dealership has my highest recomendation.
oofa55
14 de ago. de 2010
My husband and I decided to look at some Nissan Sentras just to see if we liked any of them. Originally, we were going to get a Honda Civic. On the lot, Carl Louis came up to us and started showing us some of the cars. He wasn't pushy at all and he was very personable but not contrived. Well, to make a long story short, we rode out of there with a new Sentra. The price was within our range, with 0% financing and some extras was a GPS, XM Radio and leather seats. All in All , it was a good experience. Thanks Carl!
lilacgaea
11 de ago. de 2010
Dealership is very busy on a Saturday but there is a reason why. Great staff that is helpful and a wide variety of new/used inventory (color, model, etc). Good prices, low stress and huge showroom/lot make Ramsey Nissan a pleasure to do business with.
Tony T
11 de ago. de 2010
I am extremely displeased with what has transpired during my experiences with Ramsey Nissan. I will not go into detail on this forum, however, if you wish to contact me, please don't hesitate and I'll be happy to give you some advice. I'm sure there are good people down there, but the ones I dealt with were not what I expected from Ramsey Nissan. OCPunkstaratgmail.com
kbilin48
10 de ago. de 2010
I wanted to trade in my '07 Maxima so i was told to go to Ramsey Nissan. My salesman Max Carela worked with me and got me a deal that worked for both of us and he got me out of a finance that was becomming a financial burden. i would recommend this dealership to anyone and suggest you see Max.
dianatetterton
9 de ago. de 2010
Had an awesome experience here buying my first car. Eddie was honest, professional and enthusiastic about the product without being pushy at all. He was even patient with my haggling, corny joke-obsessed father who came along to advise/embarrass me. The whole process was fun, comfortable and easy. Would definitely recommend this dealership. Oh, and I LOVE my Versa hatch!
crandion1
4 de ago. de 2010
After looking at a few other dealerships and a recommendation from a friend I decided to go with Ramsey Nissan. I worked with Max Carela and the experience was painless. There was no pressure put on me and after dealing with Max and the professional staff at Ramsey Nissan I walked out with 2 leased vehicles (Rogue,Sentra). I look foward to returning to Ramsey Nissan in 39 months for my next purchase/lease......
sheqie23
3 de ago. de 2010
I visited many car dealerships and the courteous and friendly service I encountered with Ramsey Nissan was awesome. The two that were especially nice to me was my sales consultant Nick and his manager Erik. I visited the dealership three times before purchasing my Altima. Every single time both Nick and Erik answered all my questions, provided a test drive with no hassel, never was pushy to try to make a deal, and was willing to work out a price that met my budget. At the end, the customer delivery process was perfect, and I was totally excited with the new car. The Finance Manager was also great. He was not pushy either. He explained every additional options I could get (ie. extended warranty, etc) and made everything that I signed clear to me. I felt comfortable and for the first time, I felt like I can trust the dealer. I work for a luxury automotive manufacturer and I wish sometimes our dealers are as courteous as what I experienced with Nick and Erik. Thank you guys for making my experience great.
nissan333
2 de ago. de 2010
my family and i have purchased 5 brand new Nissans over the years and not once did we purchase one from Ramsey Nissan and the dealer is about 1 mile from my house.The prices are way to high, it is worth it to shop around you will be shocked by how much you save.I am not telling you what Nissan dealer to visit but let me tell you there prices at Ramsey are a joke. The price at all the Ramsey Auto Group Dealers are way to high.bottom line is to shop around.
brandypost
29 de jul. de 2010
It was late evening yet I didn't feel rushed. I was referred to Ramsey Nissan by a good friend and I never looked back. I sat with Julio just to run my numbers and then pointed at a car. He made me take a test drive in the model I wanted while he removed my new car from the showroom floor. Jim Deghetto answered all my questions, and invited me back if I had any others. This is my first brand new car, and my first Nissan. Everyone there was friendly and knowledgeable. Being a female I was worried about being taken advantage of... so not the case! I love my new Altima Coupe, and the 'nice car!' comments never get old.
peterblake
28 de jul. de 2010
My initial contact with Ramsey Nissan was online and I sent an inquiry online and received a communication from Andrew Waddell. I told him what I was looking for and we scheduled a visit for me test drive a Nissan Xterra SE. Andrew was exceptionally pleasant and friendly and was obviously a very straight shooter. I had visited another Nissan dealership much closer to my home but was very disappointed with that dealership. Often when visiting a car dealership a customer feels like a Christian going to the lions. At Nissan of Ramsey i felt like a Christian dealing with Christians who practiced the Golden Rule.Andrew explained that he was the Internet Sales Manager and that he would have me continue with Jim Deghetto. Jim was equally as friendly and very accommodating. They had the Off Road model available but I explained that is a vehicle with a heavier suspension and would not have the same ride as the SE model.Jim showed me an Xterra S that has the same suspension. It was a lot of work for them since that vehicle was in the middle of the showroom floor and they had to move other vehicles to get it outside. Jim and I took it for a good test ride and he was very professional but friendly and he explained a lot of things about the vehicle to me as i drove.We then return to the showroom and negotiated a trade for my Ford F150 and a deal was struck for a very fair price.I was leaving on vacation so Jim kept in touch via email and let me know when the car was found and delivered to the dealership.We spoke multiple times and it was always a nice pleasant conversation. He called me yesterday to tell me that he would be traveling to pick up a vehicle and that he would put me in good hands to finish the deal.Max C. (sorry, don't remember his last name) was an excellent fill-in for Jim and he carefully explained all details of the vehicle and programmed my cell phone for the Blue Tooth technology. He was also very professional and friendly. It was a pleasure to work with him.Then the final person was the finance manager and he also was very friendly and professional. I was very pleased that he presented options that are available but was not pushy.It was one of the best car purchase experiences I have ever had and i will recommend them to family and friends.Thank you to all who were involved in this transaction. Peter Blake
phillya
28 de jul. de 2010
All I can say is you can't go wrong with Ramsey Nissan. From my first phone call to Carl, to the "Good Night" and "Great Luck" from him, before we left, we had an overall fantastic experience. Love the referral program, and you can bet I will tell everyone to go see Carl and the great people at Ramsey Nissan. Looking forward to driving passed that "other dealership" on my way to work, honking the horn and yelling, "I told you so!" Thanks again.
jaystanco
27 de jul. de 2010
Robert Morath helped me purchase my 2010 Nissan X-Terra. He took the time to ask me very important questions to make sure I was getting exactly what I wanted. He was friendly, helpful and I would provide a referral without hesitation. Very good experience!
broker0078
26 de jul. de 2010
I am from King of Prussia and I was looking for a Nissan Murano with some bells and whistles. In a 100-mile radius the best prices were Ramsey Nissan and a dealership in Brooklyn. Since Ramsey was closer, I figured that I would go there. The drive was 2.5 hours away so I made sure I did everything I could to have a very easy experience (no bull). I called the dealership and talked to Sammy, who was great on the phone and getting my information. Sammy asked me my mileage, VIN number, year, make, model and features of the car. He then later called me back and said I was approved for a loan, my car checked out, and asked me what time I could be there. All I had to do was show up and test drive the car because that car I saw on the Internet was on the lot...Well...I drove up 2.5 hours and met Sammy. Good attitude in the beginning and I was pleased to see he wanted to help me. We test-drove a car that was the same color but not the same specs as stated on the Internet. So after the test drive I asked him where the Bose system was and the other bells that came with the car. He stated that this car does not have it but it is the same car from the Internet. I disagreed and had him go onto Ramsey's website at which I pointed out to him the features that the website claimed to have. Http://ramseynissan.com/vehicle/details/JN8AZ08W97W626175 was the website that I went on and viewed the car. I also took the photo of the actual web page to ensure the car was the same I was going to see. The car on the website said it had heated seats, leather interior, sunroof, and a Bose stereo system. He pulled the dumb card and said that it was a typo from the guy who posts the cars on the web. At that point in the conversation I saw two things. First, Sammy had deceived me by saying the car was on the lot and he had verified over the phone the car had the specs I wanted. The second was after all I gave to him to make this deal honest and easy, that he still wants to screw me over. I have been shopping for awhile and sat with multiple dealers who have had the car disappear on their lot before I got there, had it go to the shop from when I called to the time I arrived, or the manager was driving it and he or she was not in at the time. So please, at least have car salesmen wear a shirt that says, "I cannot give you an honest deal." This way, when we meet you for the first time, we know what to expect and won't be offended when you cannot accommodate us within the first two hours of our dealership visit.So after I exclaimed my disliking for the deception he stated we have the car you want with the bells and whistles but its $2000 more than you saw on the Internet. Of course I said I came here for that car at that price with those features. After waiting for the "meeting", he said let my mechanic take a look at your car to get the value. Blue Book Value and Edmund's was $8400 to $9300 for my trade in at a good condition. I expected around there especially since I had around $7000 lefton it. I was looking for $8000. Fair price, I had a dent in my trunk and hole in my exhaust pipe. Sammy came back saying the car was worth $5600 because I didn't have a catalytic converter and the supercharger was whining at idle. I explained the whining supercharger because I installed a K&N air intake. I had to show the manager where the catalytic converter was on my car. The mechanic could not find it. Thats what was bringing the price down for the trade in. I stated that I cannot pass inspection without a catalytic converter and my exhaust was custom-made 4 years ago. So how am I passing inspection then? Having the mechanic not being able to find my converter should have sent me running, but I continued. After finding the converter and realizing that the supercharger was okay we struck a deal that made me happy. $8000 for trade in, $2000 less for the car with the bells and whistles, and a good monthly payment. This doesn't show them working with me, it shows what people can accomplish when they speak up and realize that the dealer wants your business. The consumer has the upper hand and they can get what they want with a little time and a continuing headache. This dealership is like everyone else and who the hell knows when dealerships will change. But do some research and go into your bargaining with so much information that you control the meeting, and you will get what you want. YOU DISAPPOINT ME RAMSEY NISSAN, AND SAMMY ESPECIALLY DISAPPOINTMENTS ME AS WELL.
kikstnd
25 de jul. de 2010
The Dealership by my house gave me such a runaround that I went to The crew at Ramsey they where great, I now drive passed the other dealership to my new friends at Ramsey. A special thanks to George and Frederick. A no pressure sale,and they went out of there way to locate a travel to get the truck that My family and I now Enjoy. Thanks again
nateshay
24 de jul. de 2010
Ramsey Nissan impressed us from the moment we walked in the door. We had been slowly searching for a newer used car and had several bad experiences at other dealerships. Even though it was late in the evening...only an hour from closing, Jim Deghetto, our salesman took the time to show us different car models and never rushed us. Car dealerships can be a scary place but fortunately, Jim made it a pleasant experience. Hopefully our Honda will last for a long time but I would definitely go back to Jim and Ramsey to purchase another vehicle.Ramsey's low prices got us to the dealership but it's customer service sealed the deal. We actually up ended up walking away with a nicer car than we had anticipated.
daknechel
24 de jul. de 2010
I had researched many high MPG cars. Consumer Report rated Altima a 93. Began search with Ramsey Nissan with Andy in Internet Sales. Arranged time to stop by. He introduced us to Eddie. No pressure just great info let the car do the selling it was good. He helped us complete all paperwork on our first visit. We drove our new Nissan Altima home 3 hours after we walked into the dealership. This included our trading in our 2002 Camry (Nissan Ramsey gave us nearly $1000 more than Toyota offered us five months earlier when we were looking at Prius -- and this was on a car they had serviced 100% of the time for 8 years - go figure.) Needless to say we were more than impressed with Ramsey Nissan!
guistia2
23 de jul. de 2010
My experience at Ramsey Nissan was a great one. Carl was very helpful in assiting me choose the nissan sentra and he explained all of the features very clearly. Carl really helped us get a great lease deal on the car and I appreciate his efforts very much. Carl was a great salesman and I would reccommend him to anyone wanting to buy a nissian!
m2solo93
22 de jul. de 2010
This is the second time I've purchased a car from this dealer and I'm never disappointed. Their expertise and professionalism is second to none. They didn't have the exact car I wanted but they located it elsewhere and had it ready for me the very next day! What more could you ask for? I would recommend Ramsey Nissan to anyone who wants an EASY, stress-free transaction. Why go anywhere else!
dealerexperience
21 de jul. de 2010
This was my first experience with Ramsey Nissan, and would highly recommend this dealer to anyone interested in leasing a new vehicle. I walked in not knowing anyone there, having been recommended by friends to another dealership further away. I was hoping to lease from a dealer closer to home, as I thought it would be more convenient. Sales rep was Nick, who greeted us while we were strolling around in the lot. He was patient in answering all my questions. The price was exactly as advertised on the vehicle I was interested in leasing. Jerry (in the financial department), and Nick, were both courteous, patient, professional and very helpful throughout the entire process. Very positive experience.
sergeys
15 de jul. de 2010
Nick is a helpful and straightforward salesman. Overall experience from Ramsey Nissan: they are friendly and business-like at the same time, very pleasant.(To submit this review I have to make it at least 250 characters long! - is it a joke?)S. Stein
Mmital
14 de jul. de 2010
Issue resolved! I previously reported an unsatisfactory rating, and I would like to rescind it. My follow-up experience with the Business Manager and the Service Manager exceeded my expectations. My issue was resolved with friendly and professional service. Thank you very much.
Mmital
13 de jul. de 2010
I needed a little help with resolving an issue I had with my trade-in, and the sales rep fell short in helping me. It might have cost $125, but after I paid $5,150 down and agreed to $429/month, Ramsey Nissan wouldn't help me. I have a separate auto lease expiring in about a year and I'm considering telling my sales rep not to call me.ISSUE RESOLVED! Working with Business Manager and Service Manager was excellent. Thanks for the excellent service.
jeffstrumpf
12 de jul. de 2010
I had a tremendous buying experience this evening. I traded inb my high mileage Nissan Altima for a very low mileage newer Nissan Altima this evening and I am thrilled with my new car.Jeff was knoweledgeable, helpful, listened to my needs and found me the perfect car within the budget that I could afford.I would not hesitate to purchase a new car from Jeff Stone and the Ramsey Nissan family. While waiting for my paperwork to be completed they even biought me dinner while I waited. This was above and beyond the call of duty.Thank you for making my car a purchase a painless experience. SincerelyJeff Strumpf
NissanBBB
9 de jul. de 2010
Nick was very professional and helpful. If not Nick, me and my father would have not bought a car at Ramsey Nissan. Nick was very friendly and showed his interest in me as a buyer. He answered all my questions with understanding and was very patient. I believe I've got the best price on my car with Nick's help. Overall Experience as a new buyer is amazing. Thanks Nick!
mikeleon111
6 de jul. de 2010
I recently purchased an '07 Nissan Murano SL from the guys at Ramsey Nissan and I would like to add my 2 cents. Overall, the experience was really great. My Sales Consultant was Nick and he was a fantastic person to work with. Extremely friendly, helpful and straightforward. Update:I recently bought a newer car from another dealer and it reminded me to update this post. These people where great on the day that I bought my car but left me to hang dry after they got my money. I do not recommend them at all. Before I bought my car, I discussed with Nick that some stuff would need to be addressed for me to go forward with the deal. There were some deep scratches on one side of the car that would need body work and one of the back clips from the rear back fender was visibly broken. Everything else was normal wear and tear. Since the service department was already closed and they were relatively minor problems, he assured me that I could bring the car in afterwards and they would fix the issues.I decided to buy the car and drove home that night. However, when I pulled up in my driveway, I found a VIN etching sticker that Nick failed to remove. Because it sat on the glass for so long, it etched a smear half the size of a postcard in my lower left windshield. I paid $200 dollars for the etching and they had already messed up my windshield.To make a long story short, when we went back to pick up my tags and get them to work on the car and they gave us the runaround. Initially, they refused to fix everything telling me it was a used car. After much debate and reminding them their promise, they "fixed" the scratches with a touch up paint pen (considering they have an auto body shop, I still can't believe they did not bother to do it right), shoddily installed a fender clip (which I paid for) that needs to be redone this year and told me "Sorry about the windshield but we can't fix it" and kept my money. To top this off, the audio settings button in my radio console never worked but at this point, I didn't want to deal with this folks anymore.What bothers me the most is that they lost a repeat customer over things that they could have easily have taken care off. Looking at my bill, I paid $150 detailing fee, $350 vehicle prep fee and $200 for etching and all of this services weren't done right. Overall, look elsewhere.
dtovar
3 de jul. de 2010
Excellent Customer service. The salesman who worked with me showed great Quality of work and was very friendly. I bought an used car. It was very convenient because they for me all the registration process of the car I would rate the overall experience as very good.
NeftaliSegarra
1 de jul. de 2010
On December 26, 2009 I walked in to Nissan and was greeted by a salesman named Sam Sierra. Since the minute we said hello he was very attentive, patient and conducted himself very professional throughout the entire process. On July 1, 2010 I took a friend of mine to purchase a car from Nissan. I strongly suggested that she deal with Sam Sierra because of the royal treatment he gave me on the day I purchased my car back in December 2009. Once again Sam Sierra conducted himself extremely professional. Based on my experience he is a great salesman and should be promoted to a supervisory position, so that he may teach others his ways of dealing with customers.Respectfully,Neftali Segarra
annamariefortier
28 de jun. de 2010
I am a very satified customer. From the moment I walked into the showroom I was impressed with how professional and friendly the sales people were. Sam Sierra was one of the most professional, honest car salesman I have ever met.I highly recommend Ramsey Nissan. When you get there ask for Sam Sierra.
rt17
28 de jun. de 2010
Just got my new car from Ramsey Nissan 3 days ago. The experience has been great! Within a couple of hours, I drove away with my new car. From the receptionist to the sales (Jim Deghetto, who is very friendly and accomodating in assisting my purchase), manager and document staff, everyone is very efficient and professional. The show room is bright, clean and comfortable. Highly recommend this dealer.
MissCJ37
21 de jun. de 2010
Everyone gets nervous & stressed when they are getting ready to buy or lease a new vehicle. I was not ready to spend a ton of money & I hear a lot of horror stories about dealers ripping people off. I had the exact opposite happen to me at Ramsey Nissan. Max Carela was patient, answered all my questions and went ABOVE & BEYOND to make sure I got a deal that would work for me financially. I never met such a kind-hearted, honest salesmen in my entire experience of being a customer! I was a pleasantly surprised by how easy it was to get the car I wanted at a great price with no extra worries! THANKS FOR EVERYTHING MAX! I LOVE my car! After going through the "picking a car at the right price," I was directed to the finance department, in which I was greeted by Fred Styka. Not only was he funny and friendly- he explained EVERY detail to what I was signing, what I was getting and what I needed to finalize my purchase. I walked out of there actually knowing everything I needed to know about leasing my new Nissan Altima without feeling like there were hidden fees or getting ripped off. Thanks guys- I appreciate your time, kindness and patience! :)
emartino78
12 de jun. de 2010
I worked with Andrew and Jim from day 1 and they have been nothing more than helpful. They did what ever they can do to get me out of my jeep grand cherokee. I must say that after this experience, i will sure to continue giving them my business.
John Sica
10 de jun. de 2010
Overall a fair and informative experience which was expedited in a professional manner. pricing and options were very competitive and the represenatives from sales through financial aspects were handle in a kind and courteous, I was greeted at the door and felt I received a professional welcome.
animeranger
8 de jun. de 2010
Nick was extremely helpful with my recent purchase of a Nissan Rogue 360. He, the floor manager, and the finance manager waited patiently as I looked online to aid my finances. They even went so far as to allow me to use one of their computers. Being recently out of school, other car dealerships I visited paid no attention to me as I probably appeared to have little money, only paying attention to me once they knew my income. Ramsey Nissan treated me as a person before they even knew my name, especially Nick. I am currently recommending Nick and this dealership to all of my friends and family.
kryan94536
7 de jun. de 2010
This was a wonderful and very professional process and experience. Robert was wonderful and knowledgeable. He let me explain what I wanted and what I expected. He let me talk. He took in all my wants and needs and together we came up with the perfect match. Robert was knowledge in the vehicle I choose and managed to pull some strings to get on in stock for me ASAP. The day I was to pick up the vehicle I should p 90 minutes earlier than I was scheduled. Robert gave up his lunch break to get all the paperwork and forms completed. He spent his own time teaching me the controls and features of the Armada. When my husband replaced his car I will be back to Ramsey Nissan. Thanks to all those at the Ramsey Nissan
Pat Casale
27 de may. de 2010
Dealing with all the folks at Ramsey Nissan was a pleasant experience. They were all friendly and professional. Sam was very responsive. He returned my calls promptly, addressed all questions and was very knowledgable about the vehicle I leased. I would highly recommend Ramsey Nissan to friends and family.
rvloughrey
12 de may. de 2010
Sammy was very knowledgeable about the vehicles I looked at. He made he process smooth and easy to complete. I highly recommend that you ask for Sammy if you are looking at a Nissan vehicle. The delivery time for the vehicle was quick and easy, this dealership knows how to deliver.Bob Loughrey
PavelS
7 de may. de 2010
This is my 6th car I purchased, and so far it is THE BEST EXPERIENCE EVER in my history of dealing with dealers. Jim Deghetto is highly professional, very helpful in choosing the car and negotiating the price. If one wants to find a great deal without experiencing any pressure from a dealer, he or she should definitely talk to Jim.
lyo
3 de may. de 2010
I had a great experience working with Sam Sierra when purchasing my new Altima. He was one of the most professionally conducted car salesmen I have ever dealt with; he knew what he was talking about and was never too pushy. He was straightforward and did it with a smile! Being in sales myself I can honestly say he did his job wonderfully. Sam even made sure something that was overlooked in paperwork was handled even after the finalized purchase. I would highly recommend asking for Sam when you visit Ramsey Nissan.
vargasdm6
28 de abr. de 2010
I just would like to thank everyone at Ramsey for SUCH a great buying expierance. I have purchased 4 other Nissan vehicles in the past and this was by far the best buying expierence of them all. Thanks to everyone at Ramsey for your professonalism
Meeshelini
27 de abr. de 2010
I have searched for a month for this car (370Z Roadster) in Black Cherry on my own from New Jersey to PA to Florida,Stress wasnt even the word!!! I was on my way to put a deposit on one i found in manhattan (not exactly what I was looking for but close) when I decided to stop in just to look, I spoke with Andrew he took the time to explain things about the car, we spoke with him for a while and he assured us he would find me this car- we took a test drive with Chuck who was also very knowledgable about the car - These guys were extremely nice and VERY pleasant to work with -they never pressured me at all - the next day Andrew called that he had foind the car - within a week i was driving it!! I would recommend this dealership over any Nissan Dealership I have been to and believe me when I say I have been to about 10 and either they didnt have the color and were not willing to look for one or they had one similar to what i was looking for but only concerned about was how much was i willing to pay for it. Even the financing dept. was great - never pressured - spoke with Fred - he did a great job getting us a low rate. After my experience there I dont think I would ever go to another dealer - and would definately see the same gentlemen I dealt with the first time!! Andrew, Chuck and Fred - THANK YOU FOR EVERYTHING!!!! I LOVE MY CAR =)Michele and Tom
penoa
12 de abr. de 2010
The experience I had at Ramsey NIssan was over a great experience. I never felt hassled and pushed into choosing a car right away. My sales person Samuel Sierra was very approachable and understanding. He never pressured me into immediately purchasing a car or making some kind of deal. Buying my nissan was not the bit stressful or overwhelming I felt that I could trust them when it came to buying my vehicle. He also kept in touch after the purchase to see how my car was handling. Great Customer Service!
Nikki5501
6 de abr. de 2010
My first Nissan was bought at Ramsey many years ago which was a pleasurable experience. I had visted another dealer recently, which I was not happy with, and decided to go back to where I began. My salesman was well aware of my needs and my situation. He spent alot of time with me discussing the different options and was very patient with the executed deal. My car,even though a used one, is a dream to drive, comfortable,exactly what I wanted and needed. Thank you Robert for all your time and help. I will be back for my next car.
edsam
4 de abr. de 2010
My daughter did her research and decided that she wanted a 2010 Nissan Rogue. She was driving a car leased by me which had 4 months left on the lease, but was anxious to make her first "grown up" purchase when we went in to see Sam Sierra. Sam made us very comfortable, did not play games and realized that we were serious about the transaction. There was no pressure on our first visit, even though he did what he had to do as a salesperson and asked "What do I have to do to earn your business today?" To which we replied that we are not committing at that time, but if he can come close to what we were willing to pay, we'll come back. Over the next couple days, as my daughter's excitement grew, Sam worked with us to get her the car she wanted.After the transaction was completed and she had made her first "grown up" purchase. On our way home she asked, " Why are some people so afraid of dealing with car salespeople?". "This process was not as stressful as I thought it would be", to which I replied. "Those are the people that have not yet met Sam Sierra and the folks at Ramsey Nissan".....Today, she is very happy with her Nissan Rogue......Thank you Sam..
sharp529
3 de abr. de 2010
Great people to work with, easy, open discussion, very good pricing. Dealership was amicable to discussing options, fair trade value and worked with me on all options. Dealership, is clean, neat and open late. Ask for Sammy Aly and internet manager Andy Waddell - both are great to work with and really care about the customer and make it easy to purchase a new vehicle.Neal
Phyllis Smith
29 de mar. de 2010
I have been dealing with Ramsey Nissan for about 14 years and have dealt with various salespeople. On my most recent visit, Robert was my sales consultant. I found him to be very personable and friendly. He was not pushy and explained everything in detail. Robert made the whole experience stress free and I am a very satisfied customer, happy with my new 2010 Nissan Altima.
tom77
22 de mar. de 2010
One month back i had visited this showroom.The only problem with this dealer is financing guys.Bunch of jokers...who don't understand the finance terminology.I would highly recommend this showrooom for other..but beware of financing guys..The only reason for recommending is because the finance guy may not be same for all :)if you don't know the basics..you are into their trap..this is the common across the dealers..but this dealer is a bit-ahead of them...
windybee
9 de mar. de 2010
We did a lot of research and know exactly what we want for a new car, but we contacted many dealers asking for a OTD price and no one gave us an honest quote until we talked to Ramsey Nissan. We were a little suspicious in the beginning but people in Ramsey Nissan are down to earth and forthcoming. We made the decision in 15 minutes after we talked to Andrew. We also like Jeff, he is friendly and helpful during our test drive, there wasn't any typical salesman pitch there and the overall experience is very good. There was a key missing but quickly replaced with no charge, good job, guys :)
ager01
8 de mar. de 2010
In short: this dealership delivered a new vehicle configured exactly the way I specified in a professional, corteous and efficient manner, and for the price I sought. Thank you Diana Newman, Andrew Waddell and Matt! Hope to do business with you again in three years.
deberson
6 de mar. de 2010
This was not my first new car purchase, but I would say it was my most pleasant. Jim was 'low pressure' and knowledgable about the product he was selling-two rare qualities in too many salesmen! Jim really went the extra mile to ensure that the entire experience was 1st class right down to getting a bit of sticker residue off my car prior to leaving the dealer...All in all a very positive experienceThe entire staff was a pleasure to work with...I would recommend Ramsey Nissan! Dave
ccollado
4 de mar. de 2010
I just recently purchased a 2010 Nissan Xterra from Ramsey Nissan. It was not the first dealership I went to looking for a car, but it was the ONLY one that had phenomenal service. This place is wonderful! I didn't think it was possible to say that about a car dealership! I first went just looking to test drive the Xterra not even sure that I wanted to make a purchase. Although they didn't have the model I wanted, Jim came with me to test drive the one they had and was very informative and answered any questions I had. Jim also was able to get the exact car I wanted within a few days. I could not have asked for a better experience. My sister just recently purchased a new car and visited a ton of dealerships and she even said she wished she had gone to Ramsey Nissan because no other dealership was as great as Ramsey. Everyone I dealt with at Nissan Ramsey was knowledgeable and friendly. I would recommend them to anyone, in fact I already have!!! Thank you for everything Jim, Eric and Jerry! You were all wonderful!Cristina Collado
JZaccone89
3 de mar. de 2010
Recently, I leased a vehicle through Ramsey Nissan and worked with a sales professional named Jeff Stone. Buying or leasing a car is not always such a pleasant experience for the consumer. However, my experience with Ramsey Nissan and Jeff made the car buying process easy and enjoyable. He was extremely professional and knowledgeable and worked diligently with me to find a car that suited my needs, preferences, and price range. I would strongly recommend this dealership and endorse Jeff for executing exceptional customer service. I look forward to recommending Ramsey Nissan to friends and doing business with them in the future. Justin Zaccone
soulrebel08
2 de mar. de 2010
Mr. Chingis Mindin was helpful through every step of the process. He provided me with the utmost in prompt and assertive customer service, and more than anything communicated with me in a detailed and friendly fashion that I have never had the pleasure of dealing with in past auto purchase/leases. Again, it has been a wonderful experience.Regards,Sean Huffman
ldladybug24
28 de feb. de 2010
I went to many dealerships including other Nissan ones in the area. Ramsey Nissan was an excellent car buying experience. Robert Morath was extremely professional and helpful. He was honest and not the least bit pushy about what I should purchase. He gave truthful answers and worked out an amazing deal for me. As we all know, buying a car is usually stressful and you leave with your head spinning-Robert gave us the bottom line each time and was very patient with describing each aspect of our sale. I am very happy with my new Nissan Altima and would recommend this car and dealership any day.Thank you,Lauren Giannettino
golaw1226
23 de feb. de 2010
We priced several dealers and then went to Ramsey Nissan. Tom and the sales manager worked with us and we got the best price around. They helped us decide whether to pay cash or finance the car. They even offered to allow the 1.9% financing which had expired on January 31st. Tom spent plenty of time with us. We test drove three differnt cars. I watched the service department and saw happy customers. We would recommend them.
Jim & Ellie Mettler
22 de feb. de 2010
Andrew Nudge, an individual to whom we were assigned when we entered the Nissanshowroom, proved to be a "hidden asset" which quickly became more apparent with time.Having leased a 2007 Nissan Murano from Rockland Nissan, and having considered a Cadillac SRX, as well as a Lexus SUV 350 and the Buick Enclave SUV, we decided to reconsider another Murano;but this time, with a dealer closer to our home in Airmont, NY.Andrew proved to be most excellent in the service and responsiveness which he provided to us in our consideration and then finalization of the lease of our new 2010 Nissan Murano (as well as the cessation 3 months ahead of the end of our 39 months for a 2007 Murano Lease).The entire transaction was an enjoyable experience. Thank you.(The only negative part of the transaction is that Nissan's computer spit out our address to be "Monsey, NY 10952"; rather than the correct Airmont, NY 10952-4802).Eloise & Jim Mettler2/22/10
speedracer18
12 de feb. de 2010
Overall experience was excellent. Got a good price and they made the whole experience easy. I would recommend this dealer to other without hesitation. The salesman could have been a little more familiar with some of the details of programming the blue tooth etc, however, everyone was friendly, never felt rushed and most importantly they were fair.
stevens609
7 de feb. de 2010
I can't tell you what an enjoyable buying experience this was. Jeff Stone was awesome from the minute he came out to greet me in the freezing cold weather. He did not rush me & he did not pressure me. He knew that I loved the car & he did everything that he could for me so that I could buy the car!! I will never go to another dealership to buy another car. I will definitely buy my next car from Jeff Stone!!!
lotus123
4 de feb. de 2010
Great, clean dealership. Staff is friendly and knowledgeable. They gave me the best leasing price. The whole process was fast and easy. I visited the dealership on a Monday night and the next morning my car was ready. Highly recommend them to others.I would like to highlight one thing which really made me comfortable is their professionalism. Usually when you walk into a car dealership after seconds at least 10 salesmen come over and try to "help" you while youre suffocating from their pushiness. I did not feel like this at all at Ramsey Nissan.
drossig
29 de ene. de 2010
I can't wait to begin!!! We began with Andrew Waddell, who is the gentleman that sold my son Todd his Rogue a few months ago. He has since been moved to Internet Sales Manager and then referred me to Samuel Sierra, who a week previous to my visit sold my other son Jason, a Nissan Sentra. I explained to Sam that I thought that I wanted to also Lease the Nissan Sentra. He went over everything with us, I gave him a deposit and went home, leaving Sam with the job of finding the Color I wanted at another Dealership. After thinking things over that night at home I thought perhaps I would prefer Leasing an Altima. Called Sam in the morning, made an appointment for that afternoon and started to look again. Price and payment amount for the lease are my main concern. I thought at that point Sam would have become frustrated with me, as I was becoming frustrated myself. He very calmly said, "This is not a problem, this is my job to help you make the decision that will suit you best. I promise you, we will look at all the options and make a decision when you are ready. We were sitting in the showroom at a round table and at that point Fred Styka came out and sat with us and said maybe I can help. One of the hold-ups were the color I wanted was white, and they had to locate it. To make a long story short, I had the car I wanted at a price I could afford and picked up the car last evening.I have to say that this has been the most pleasant experience I have ever had at any car dealership...ever!! I commend everyone working at that dealership for their friendly, accomodating actions while I was going through this process. I apologize for not remembering the name of the Finance Gentleman. I believe it was Dave. He was also Friendly, Efficient, and Knowledgeable.I will definitely be recommending my Family and Friends to buy their vehicles from Ramsey Auto Group. Sam...You were just a Pleasure to work with and put my decisions at ease. I can't Thank you enough. As a Single woman I was expecting the usual run around and you were so calming, sincere, and every bit a gentleman.I thank you all!!! Most Sincerely,Debbie Rossig
jspaccavento
28 de ene. de 2010
I was there last Thursday 1/21/10 and worked with Rob. He was friendly, knowledgable, and very easy to work with. I left Thursday night with a new 2010 Maxima at a great price thanks to Rob. I would highly recommend Rob to anyone looking for a new or used car and wants no pressure.
tjford6
20 de ene. de 2010
Extremely profesional dealership! I had a great experience from the start, beginning with my internet inquiry. Andrew Waddell was very helpful, professional, and honest. He was not your stereotypical "salesperson". I would recommend him to anyone! As he is the internet sales manager, he is a great first impression for Ramsey Nissan. Our salesman was Sammy Aly, who was very informative and showed us all of the features on our test drive. Mike Swalha delivered the car and answered all of our questions. Mike was also professional and highly recommended. By far the best dealership I have worked with and the most competitive prices! If you are buying a Nissan, contact Andrew Waddell.
daniellewildt
19 de ene. de 2010
I was very pleased with the customer service I received from Robert Morath. Right from the start he was very helpful and understanding. I strongly recommend not only Ramsey Nissan, but Robert Morath as a salesperson. I am a very satisified customer :) Danielle Wildt
karenwildt
19 de ene. de 2010
I found Robert to be professional and knowledgable. While I realize he is working to earn a paycheck and we were looking to lease 2 vehicles, I didn't feel like he was trying to "take us in", like so many car saleman do. I feel like they see a woman come in by themselves and wow here's a chance to take advantage. I didn't get that feeling from Robert. I felt like he genuinely had our interest at heart. He was easy to work with, aggressive, but not pushy, and he got the job done to our satisfaction and to that of the dealership. Thank you Robert! A satisfied customer! Karen Wildt
leenolan
29 de dic. de 2009
The reason for my rating is due to the service I received from Sam Siera from the time I approved him. He is extremely all about customer service and what it truly means. He made himself available to me at anytime. I received my Rouge when he said it would be ready and since I am a traveling nurse my time is precise. He also called me to make sure that my bluetooth was working properly since I was having a tough time getting it to sinc with the car. Everything is wonderful and now I am just waiting for my new plates and I am sure that Sam will get me on my way as soon as possible. I will and have recommended Ramsey Nissan to my friends and family. My son is the next one and he also is interested in a Nissan. When he is ready, we will call on Sam to help us.I highly recommend dealing with Sam Siera because he really cares how a person feels in these trying times and how important it is to meet their needs without any bull. He is wonderful and I hope that he is recognized for his efforts.
xeve19x
8 de dic. de 2009
I recently went in to purchase a 2010 nissan maxima. From the moment I entered to the moment I left greeting and service was beyond my expectation. I had been to a few other nissan dealerships before coming to ramsey nissan. I definately saw a difference in customer service. The internet manager was very nice to us. Our sales man jeff stone was excellent in helping us with our purchase. Even the finance manager was great. Overall customer service was just excellent. I would definately recommend this place to anyone looking to purchase a car. Thank you ramsey nissan for an easy and honest purchase. Evelyn Quesada
maddikins
4 de dic. de 2009
I'd been shopping for a new car for months. When I finally decided on a Nissan, I can't tell you how horrible my experiences were with trying to get information from other dealers. From the very beginning, my experience with Andrew Waddell, of Ramsey Nissan, was a breath of fresh air. Every question I asked was answered. There was no double talk or lies to get me in the door. As a matter of fact, by the time I got in the door, I'd already put a deposit on the car because I was that confident that I'd be purchasing it from Ramsey Nissan. Andrew was extremely responsive and attentive. I told him what my budget was, about my trade in and he worked everything out for me seamlessly. When I came in, he introduced me to Sam Sierra who took care of the rest of the sale and took the time to familiarize me with my new vehicle. He even, patiently, helped me to set up my bluetooth. I also sat with Fred Styka who walked me through the paperwork and explained the available warranties etc. No pressure, no stress, everything was perfect. Buying a new car can be a very nerve racking experience but going to Ramsey was akin to going to a shoe store for a new pair of shoes except my Sentra is much nicer than walking! Thanks guys! You're the best. Oh and I have to mention that I am almost an hour away on a good day and an hour and a half on a bad day but it is well worth the trip. I have at least six Nissan dealers located within 20-30 minutes away from my home and passed at least another two on the way to Ramsey. I'd walked in, emailed or spoke to all and can tell you that Ramsey was THE BEST interaction I had with a dealership. You forget that you're making a major purchase. They're just so very nice!!! Fantastic experience.
loredana
30 de nov. de 2009
When I called for pricing and availability, I was given all the information I needed very quicklly. The sales person even went to the lot to pick up my car. If my car wasn't going to be ready, he was going to make sure i got a ride home. great experience so far.
Jemm17
28 de nov. de 2009
We visited Ramsey Nissan after researching various used car models, prices and dealers online. We were interested in a mid-sized sedan for our daughter and had decided that the Altima represented the best combination of price and features. Once we decided on the Altima we went looking for a dealership. We saw lower prices at some dealers but after digging deeper found that people had bad experiences with bait and switch tactics at the dealerships with the lowest prices. We decided that Ramsey Nissan had a decent inventory of cars, positive dealership reviews and competitive prices.At the dealership we met with Mike Swahla, who specializes in used vehicles. He was very friendly, low pressure and knowledgeable about the entire product line. We found and test drove a 2006 Altima 3.5 SL and decided we were interested. The price was low relative to the NADA and Kelley prices I had seen and the car was in great shape. The negotiation was easy, and with the 2.9 financing up to $10,000, it was a great deal. The finance guy, Fred Styka, was equally knowledgeable and low key. After closing the deal we asked to see a gorgeous 2006 Murano on the lot. We ended up buying this car the same day and got an even better deal on the second car relative to the NADA and Kelley prices. My wife and I were very pleased with the experience and would absolutely recommend Mike if you are interested in a quality used Nissan.
dealerratersucks
18 de nov. de 2009
I purchased a new Altima on October 20. I considered the Altima an option for my requirements based on the answer Ramsey Nissan provided about specific functional capability. Within 72 hours of purchase it became clear that Ramsey Nissan gave me inaccurate information about the ability of the Altima to support that function. If I had the accurate information I would not have purchased the car. I immediately notified Erik Slotnick that I wanted his recommendation for remedies to the situation, up to and including Ramsey Nissan buying back the car. I'm told by Erik that he escalated my request to the General Manger, Drew VanDurme. After about 10 days I was informed the only option Ramsey Nissan would offer is a $108 refund. To initiate the refund I had to go to back to Ramsey Nissan, to be informed a refund check would take a few days and be mailed to my home.
jscheuer
17 de nov. de 2009
Ramsey Nissan is a top notch car dealership! Robert Morath, helped me with the purchase of my 2006 Outlander. He was very professional, polite and HONEST. I was looking for a safe and reliable car for my newborn son. Robert was able to explain the all the features, and pros and cons of each car I test drove and helped me make the best decision for my family. Furthermore, after I had made my decision to go ahead and purchase the car, he made the mounds of paperwork a breeze! Cheers to you Ramsey Nissan and Robert Morath! Thank you!P.S. Thank you John Creran for going above and beyond on working with me on the price of the car!
gagooch
16 de nov. de 2009
They were friendly and helpful and made the experience relatively painless! the back office staff were polite and methodical explaining the paperwork, my old trade -in was quickly evaluated and we were able to compromise on certain things which made a deal possible
Bobbyand_719
10 de nov. de 2009
My experience here was excellent. I purchased a new Nissan Altima with a 2002 Jeep Wrangler trade in and had absolutely no issues. They were very easy to work with and did not play any of the normal car dealership games that are expected. I will absolutely shop here first for my next car purchase, especially with Sammy.
Jwoman
10 de nov. de 2009
This is the BEST Nissan dealership and experience I've ever had, and I've had Nissan's a long time! Jim DeGhetto could not have been nicer! We quickly came to a price agreement; usually, the length of time you spend in the dealership is ridiculous when it comes time for the financing, but they got me out in the one hour they promised me! That never happens! Jim went over everything with me before I actually took possession of the car, going so far as to set up my Bluetooth!I feel I've even made friends there, and will go up to visit and bring them some more of my apple bread!
mjbodziony
6 de nov. de 2009
I have given a great rating because the issues we had were addressed and handled in a timely manner. Andrew was the person we dealt with the most in this purchase as he was the internet sales contact person. My husband and I were apprehensive about purchasing a vehicle on the internet as we live in RI and would be purchasing a vehicle in NJ. Andrew was very pleasant, honest and helpful by answering any questions we had. He was very fair in what he agreed to give us for our van. The vehicle we were interested in was in the exact condition he stated over the phone. We can't say enough about how wonderful he was to work with.Diego assisted with the sales purchase and was helpful and pleasant. There was an issue with the antenna as it was missing and we could not get any radio stations to come in. We did not realize this until we got the vehicle home. Diego coordinated getting a new antenna, however the incorrect one was sent to us ( an imitation antenna). It became somewhat of a hassle working with the company who sent it. However, in the end Andrew coordinated us getting one from a local dealership and even paid for it himself! That is going above and beyond for customer satisfaction!One other issue of great importance was the registration. In RI the vin check needs to be done with an original title and the dealerships handle this before the sales agreement is signed. My husband and I were unaware of this and my understanding was that some officers are sticklers about the original title. Fortunately, they did the vin check for us. My husband had to drive the vehicle with no registration for about a week and a half. The finance department expedited this matter once the vin check was done and overnighted the registration to us. In the end, we understand things can happen, but it was how the issues were responded to that made the difference. We want to thank Andrew and Diego for everything. I love my new vehicle!
spamnelsonhere
5 de nov. de 2009
When I saw these reviews and comments, I have to say I was skeptical. How could a car dealership be THIS good? I live in south jersey and took the chance and drove an hour to this dealership. From the moment I walked into the front door, I was impressed.. Arriving around lunch time, the receptionist was very professional and set aside her lunch to assist me. No sales rep was available so she found Eric (the sales manager) who promptly found me a sales rep (Jim). My first time there, Jim spent 2 and 1/2 hours going over the xterra with me. Specs, options, test drive, estimated trade-in, looking up financial offers, the whole nine yards.. and all the while, there was no agreement that I would make the purchase. He wasn't pushy or forceful like you would expect a car salesman to be. Very down to earth, understanding and would work with you. I left that day with all the information I needed to think about the offer and talk to my wife about it. We went back the next day and ended up purchasing the vehicle from Ramsey. But the professionalism didn't end once you agreed. We went to see the financing guy, Tony Lee. Boy, he's some piece of work.. in the good sense. He worked to get us multiple offers from different banks, working out different APRs with different scenarios with and without the rebate. Didn't force us to buy any additional "options" that usually jack up the price. Overall, the staff at Ramsey is courteous, professional, humorous and knows when to be witty to ease an other-wise tense situation when making such a large purchase. In fact, we even got two recommendations on where to eat around the area from Jim and Tony (we loved both locations). Would I go out with these people for a round of drinks after work? Damn right I would. Would I recommend this dealership to my own mother? Damn right I would.
Sudhar
5 de nov. de 2009
The Ramsey Nissan Dealership provided us with the professionalism, advice, and excellent service that we had been searching for as we began our "car buying" search. Both Murph and Sammy were friendly and treated us very well and made the process go very smoothly and even, enjoyable. Thank you so much for our new Nissan Altima! We look forward to coming back to you in the future!
KannegiesserH
26 de oct. de 2009
The reason I went with Nissan, after all other the other cars I had looked (I had even gone to other Nissan dealers) was, Sam Sierra. He went that extra mile to make sure everything I needed was taken care of, and that I had no questions unanswered. The price of the car was also kept right in the ballpark of what I was looking for. I love my new car! I have before owned Nissans and was in a HORRIBLE accident with one of them! The car flipped and rolled 3x and slid on the roof for about 50 feet or so. I was able to walk away and with little damage to myself. In about 3 weeks or so was able to get out of the house and back to work. The car was totaled but it saved my life! There was NO interior damage. The only way you new the car had been in that type of accident was external and that the airbags deployed. I wish I could do a comercial for Nissan! hahahaha
Cmccabe222
21 de oct. de 2009
Sam Sierra of Nissan Ramsey was a great help in our search for a new car. He was extremely well-informed on the specs of the vehicles we were interested in and was able to get us a great deal. We had dealt with other dealers in our search, and they were all the typical 'tell you anything to get you to buy from them' guys. I would highly recommend Ramsey Nissan and Sam Sierra.
swanjandf
20 de oct. de 2009
Dear Jim and EricFrank and I want to thank for the wonderful experience of leasing a car at Nissan, Upper Saddle River. Jim handled every detail so professionally and made it a pleasant experience. Eric finalized a price that worked for us. I am thrilled with my beautiful car and trying to get used to the keyless entry. I'll get it though. Many thanks again Jim and Eric. I will certainly tell our friends and family.Sincerely,Jeri and Frank Swan
jbranch5
19 de oct. de 2009
On our first vist at Ramsey Nissan, Joe showed us the vehicles that we were looking to purchase. At the time, the vehicle that we were looking for, wasn't on the lot. He promised to call us if any Murano comes into the lot that fits our criteria. Subsequently, Joe came through on his promise. I was very satisfied and suprise that he took time to personally call us to see if we were still interested. Very good quality indeed. Thanks for everything and my wife and I are currently enjoying our purchase.
C.Ryan
14 de oct. de 2009
Ramsey Nissan located in Upper Saddle River New Jersey, made my wife and I feel at home. I originally left a message to inquire about a 2008 Ford Shelby Mustang GT. Mr. Andrew Waddle called me back the very next day. Mr. Waddle was extremely polite and professional. I live in Staten Island New York, so it was very hard to convince my wife to take such a long trip. But as soon as stepped foot at the dealership, the whole staff made us feel that the trip was well worth the trip. When I met with Robert Morath, he was very fair and worked very hard to find the price that fit my budget. Both Mr. Waddle and Mr. Morath gave me a great deal not only on my trade-in value, but also on my purchase on a world class car. The staff at Ramsey Nissan went beyond my expectations and I look forward to doing business with them in the future.
cbpierce
14 de oct. de 2009
When I first enter a dealership I happen to very skeptical. Afraid to be taken for a ride( no pun intended). I prefer the no pressure sale and to my surprise that is exactly what I got. I did not realize how good I had it until I visited other dealerships. Joseph was a true pleasure to work with. His professionalism along with his friendly manner made me feel comfortable in my decision. Happy to say I drove away in a Nissan Murano the car I wanted from the start.Best regardsLoyal Nissan customerCyndy Pierce
Harold H
13 de oct. de 2009
In search of a used car online I was able to locate a good price on a used Xterra in which I had been searching for. I found a few in the area, but after visiting Ramsey Nissan in Ramsey NJ I was pleasantly surprised to have found such a great deal! I was impressed from the door. As soon as I reached there I was greeted by Tom Kough. I told him what I was looking for and he pointed out a few cars which would suit my needs. After a FEW test rides and much patience from Tom, I was able to zero in on one that i really Liked. Within moments we were able to work out a price and negotiate a fair deal on my trade. I was very happy when I left there and very satisfied with my new/used Xterra! Thank you Tom, George, and the whole friendly staff up at Ramsey!
drivinamax
13 de oct. de 2009
My wife and I initially went to another Nissan dealer closer to us in Morris County to lease a Maxima. The sales person although friendly, was hard to understand. When it came to talking price, the sales manager, who was very personable, could not meet our needs.Since our son recommended Ramsey Nissan, we drove the 30+ miles to the dealership. On arrival, we were warmly welcomed by Max Carela, a sales and leasing consultant. As we began Max displayed a warm personality, courtesy and patience and great knowledge of the Maxima. During the discussion, Eric Slotnik, a sales manager, joined us. Eric was also personable and positive and wanted to be sure we were pleased with the direction of the sales process.As we began to talk price, Max and Eric gave us reassurance we had come to the right place. They worked out an accepable price for us and we were all smiles! Most of all, we felt appreciated as customers. On the day we took delivery of the car, Max took us into see Tony Lee, the Finance Manager. Once again, we saw a person that made us feel appreciated. Tony made sure we understood all the paperwork and warranty options. Having bought or leased 15+ cars from various dealers over the years, we can honestly say that Max, Eric and Tony have proven to be the BEST dealership team we have ever delt with.
chefhabby09
12 de oct. de 2009
I went into the dealership with the truck I wanted in mind. Robert assisted me to find the right one for me. He found a truck which fit into my budget and would be something I would be happy driving. He was there every step of the way to make sure I was happy with my vehicle of choice. Robert also came into the dealership four hours before his scheduled shift because that was the only time I could come in and pick up my vehicle. He was truly professional throughout the whole process even when price negations got a bit hectic from my demanding assistant in the purchase. Whom was my mother! Robert is a great sales man and I highly recommend himself or any individual at Ramsey Nissan. Thank you for the outstanding service and outstanding auto mobile. I love my Nissan Murano.
mmahoney01
10 de oct. de 2009
Our daughter totaled her car the week before and we really needed to purchase another one quickly. Jeff couldn't have been more accommodating. He worked with us, within our price range, to find something for her. It had been a trying experience, and out of all of the dealers we went to (and there were many), Jeff was the most persistent, but in a really nice way. We really wanted to find something just right for our daughter and he kept working with us until we did. It was interesting to me because we really wanted to buy a car and other dealers just let us walk away. Tony also was very nice to work with. His jokes added levity to a trying situation. We also really appreciated being able to leave with the car the very same night! Ramsey Nissan will be the first place we look when we need another car!
kluzzi
7 de oct. de 2009
I recently leased a Rogue and was very impressed with the service I received from Andrew and Chuck. My boyfriend and I arrived late to the dealership but everyone was so pleasant and patient. Andrew was friendly, honest and made the process seem so swift. He provided the information we asked for in the most professional and promt manner I've experienced so far. Chuck was very helpful and informative too. Even though we arrived late and kept the guys there an hour past closing, they moved quickly and I was able to leave the lot with the car that night...I was very happy. I would definitely recommend Ramsey Nissan to others. Thanks guys!
jbranch5
6 de oct. de 2009
On our first vist at Ramsey Nissan, Joe showed us the vehicles that we were looking to purchase. At the time, the vehicle that we were looking for, wasn't on the lot. He promised to call us if any Murano comes in that fits our criteria and he came through on his promise. I was very satisfied and suprise that he took time to make the call to see if we were still interested. Very good quality indeed. Thanks for everthing and we are currently enjoying our purchase.
Lucyc
5 de oct. de 2009
Jim Deghetto went above and beyond to help me make the right decision on my new vehicle. Manager Eric was also very helpful and my overall experience was great. This team was knowledgable on the product. I would definetly recommend this dealership and Jim to anyone I know.
Marjorie
4 de oct. de 2009
This is wa my fourth consectutive purchase from Ramsey Nissan. I went in for pricing and was ready to purchase if pricing worked out. I expected to have to return a day or so later to finalize the deal and pick up the car. To my surprise I left within 3 hours with a brand new car. My experience was the best yet.
SKatzNY
3 de oct. de 2009
I visited several dealerships in my search for a new car. After spending many hours speaking with various sales people I came upon Jim Delghetto. His manner, knowledge and expertise put me immediately at ease. After speaking with him for a time I decided to continue my search at other dealerships ( of different Car Companies ) and came back to Nissan Upper Saddle River and purchased my Altima. My perception is that in negotiating the lease for this vehicle - we agreed upon a price that was fair and equitable. I can only tell you that I absolutely love my new car, and that it drives like a dream and is loaded with the latest technology.
omar molina
2 de oct. de 2009
CAME INTO THIS DEALERSHIP WITH MY GUARD 100% UP. I WAS GREETED BUY JOE GOTTA TELL YOU FROM THE START I FELT VERY COMFORTABLE DEALING WITH JOE, MADE MY TRANSACTION VERY EASY & SMOOTH. VERY DOWN TO EARTH GENTLEMAN.I WOULD DEF DO BUSINESS WITH JOE AGAIN!! KEEP UP THE GOOD WORK. THANKS AGAIN!! LOTS OF LUCK.
CMisko
25 de sep. de 2009
I saw an ad in the newspaper for a 2009 Maxima. I was at another dealership a month earlier, and the price was too high, so this time I decided to give Ramsy Nissan a try. I then sent an e-mail stating my interest in the Maxima. My request was returned promptly by telephone by the Internet Manager Andrew Waddell. I explained to him what I was looking for and wanted some information about the lease price. Mr. Wadell took the time to answer my questions and was going to get back to me with a price. Even while speaking to him at this time, there was no pressure for me to come to the dealership in person. When Mr. Waddell called me back with the lease price,it was right in the price range of what I wanted to spend ( and that was without giving him, as most Salesman ask, "What monthly payment can you afford?" Again, there was no pressure for me to come to the dealership, but I stated I would be in the next day. When I arrived at the dealership the next day, my wife and I were met by Andrew. He then had another salesman( Chingis Mindin ) assist us. I still was leary of the lease price, expecting it too balloon once at the dealership. In speaking to Chingis he went over the numbers that Andrew had given me, and they were identical! There was no trying to switch the car, or a higher payment, etc. Again even with Chingis, there was no pressure to lease the car. After discussion, we decided to lease the Maxima from Ramsey Nissan. I also want to state besides Andrew and Chingis being very helpful, polite, and knowledgeable, all the people we dealt with (Business Manager and Finance Manager) were very respectful and non-pressuring. This was the most easiest new car transaction I have ever had. I would defintely reccommend Ramsey Nissan to anyone interested in a Nissan.
hennaheat103
19 de sep. de 2009
We went to Ramsey Nissan after looking at multiple dealerships for a Nissan Pathfinder. We test drove a few different ones and were not pressured into buying. I took 4 different cars on test drives before I found the one that we bought. We ran into some problems once it came to monthly payment but we gave some and so did they rather than say "oh well". We would go back and give them bussiness again.
dkmstuart
18 de sep. de 2009
Robert was my sales person and the reason I chose to buy a Nissan. He is professional, friendly salesman and I felt he was there to help me find the best car in my price range.My experience overall was a positive one and I would reccomend this dealership to others. The bottom line is I liked working with Robert. He made me want to buy a car from him because I felt I was being treated in a fare and professional manner.
LE
15 de sep. de 2009
My experience at Ramsey Nissan was great! The customer service at the front desk impressed me. Andrew Waddell was the first person I dealt with & he was extremely helpful. He introduced me to Erik Slotnick, my salesperson. Erik was very friendly, courteous & I did not feel "pressured" to purchase a car. I purchaed a used 2006 Altima & had a problem with the car after a couple of weeks. I phoned Andrew Waddell who spoke to the service dept. & they handled the repair without a problem & quickly. Andrew also followed up with courtesy calls to see if I was satisfied with the service & repair. My experience with the service department could not be better. I dealt with Alan Galinko who was extremely helpful & very informative about how the repair was done. He gave me answers to my questions about some features on the car that I did not know about. My overall experience with this dealership was excellent. I have been buying cars for many years now, and this experience has been one of the best. Previous to my purchase, I did a lot of price comparison beforehand. The price of the car was comparable, but i felt it could have been less, since I did find two problems with the car. One which neither I nor the salesman noticed until after the purchase was completed.
pac
14 de sep. de 2009
I have purchaed and leased many vehicles in my life and I can honestly say this was the most professional, courteous and dare I say it, pleasant experience I have had in purchasing a new car. Most importantly, my salesmaan, Sammy was excellent, forthright and followed through on all of his statements. A month or so prior to the day I purchased the car, I met Sammy and despite the fact that I made clear I was not in the market that day, week or even month, he did not "dispatch" me as not a potential immediate lead for a sale. Instead, he was informative, courteous, and spent a signifiant time with me. Unfortunately, that is the exception not the rule, and thus when I was ready to purchase I went back to Sammy and bought my vehicle because of the trust and loyalty he had created a month earlier when he had no idea I was in fact serious about purchasing a vehicle. Overall, this was a great experience and I would very strongly recommend this dealership. From my salesmaen, to the finance manager, to the sales manager, etc, everyone was pleasant and made what can often be a stressful, unpleasant experience,relaxed, comfortable and stress free. For once I was able to drive my new car away satisfied, stress free and happy. I would certainly recommend Ramsey Nissan and my salesman, Sammy.
KZambelli
12 de sep. de 2009
The day I walked into Ramsey Nissan I had no intention of purchasing a car. I merely went in to gain more information about prices and models. I promised myself that I would continue to do my research and shop around. Although, by the end of my visit, I had a set of keys in my hand and was driving off with a new Nissan Altima. Robert Morath was the salesman who sold me my car. He was exceptional!!! He was so personable and honest. He provided me with all the answers I needed and thoroughly laid out all of my options. I came that day with a competitor's price and they were able to not only beat it, but provide me with a more equipped car for that lower price. After I was sold on my new Altima, I had to complete my paperwork with Tony, who also was a great help and made the nuisance of paperwork go by quickly. A day after I bought my car Robert called to check in to see if I was enjoying it. I have leased two cars in my past and never did I have such a pleasant experience with them. About a week into having my car I was having issues with my Bluetooth. I came to see Robert, who literally sat with me for over two hours trying to help me solve the problem. I have raved to my friends and family on how enjoyable my purchase was. Definitely a dealership and saleman I want to stick with!!!!
trossig
8 de sep. de 2009
I am so happy to find a dealership that i feel i can trust. With my lease ending on my old Nissan Frontier in November, I had started shopping around in August. First to find a dealer i liked and then the car i wanted.I searched a majority of the Nissan dealerships in northern NJ and none of them compare to the treatment i received from Ramsey Nissan. My original lease was from Meadowlands Nissan, my reason for not returning there was my stomach turned everytime i had to bring my truck in for service. Probably the WORST customer service i have ever experienced in my life. But thats another story. Back to Ramsey Nissan...My salesman Andrew Waddell is the man. He made my wife and i feel as if we were in his own home from day one. He wanted me to have the car that I wanted..not the one he wanted to sell. He answered all my questions quickly & honestly in person, through phone calls, and emails. He was even so nice to give me quotes thru email knowing that it was tough for me to get in to the dealership while my wife was 8 months pregnant. The dealership is open to 9 pm which is also very convenient, especially with a newborn! I met Andrew on a Wednesday night at 8pm. He came back with a deal to beat all other Nissan dealerships on a 2009 Pathfinder SE, only for me to change my mind one last time and choose the 2009 Rogue. Andrew had no problem staying late and getting the deal done! He drew up all the paperwork that night and i picked my car the following day at the time i was promised. Everything was included in the price of my new car so there were no surprises in the finance office the day i picked up my car! I was in and out in no time at all. Thanks to everyone at Ramsey Nissan for making a usually unpleasant experience extremely pleasant! Best of luck to all of you in the future. - Todd Rossig
Alfredo F
7 de sep. de 2009
My daughter, who was interested in purchasing a new car, contacted Ramsey Nissan. She was looking for a Rouge in a specific color. Andy Woddell returned her call to inform her that the specific car and color was in stock. Because she was away, I took a ride up to Ramsey with my son-in-law. Andy Woddell was occupied at the time and referred us to Andrew Nudge. Andew was great in showing us the car. I returned with my daughter the next day to purchase the car. There were NO "high pressure" tactics or back and forth to the manager games involved. Andrew was very helpful and went over every detail of the car with us and even assisted my daughter with connecting her Blue-Tooth phone apparatus I have purchased a few cars, this was by far the most pleasant experience I ever had in making a car purchase.
roby14
6 de sep. de 2009
Joe was great to work with. I had a problem with the CD player on my Pathfinder and Joe set up a repair with the service department and it all went very well. I wonder though what would happen if there was no warrentee though. Overall a very good experience.
rjrsuuport
4 de sep. de 2009
On my first visit to Ramsey Nissan I went for a test drive with Erik Slotnick in a new Murano. Erik was friendly and very informative about the vehicle. We discussed price briefly but I told him I would want my wife to also see and drive the vehicle. When I returned later in the day with my wife Erik again went with us on a test drive and again was very helpful and answered all questions that we had.When we began to negotiate the cost there were no "high pressure" tactics or " delay games" involved. This included Erik's manager, Jose. Too bad that all car dealers can not be as up front and easy to deal with.When we picked up the vehicle again Erik was very helpful and took his time even taking the time to connect up my wife"s Blue Tooth phone connection.
slimdoggy05
4 de sep. de 2009
had a little trouble in the beggining but he assured that everything would pull thru. and rest assure he was right and got me approved for a beautiful Midnight Blue Nissan Altima. Sammy was friendly and knowledgable and answered all my questions with near perfection. i would recommend him and his staff to anybody
lordkingsley21
2 de sep. de 2009
My wife and I were looking for a new family vehicle. I am a big and tall person, so trying to find a vehicle to be comfortable in was difficult. Joseph was very accomodating to let me sit in and test drive any vehicle we showed interest in. When we found the Murano we loved, the buying process was easy and pleasant. Everybody at this dealership was very nice and accomodating.
rcutler
31 de ago. de 2009
Mr. Sidhom displayed courteous and diligence service with a high degree of professionalism. Mr. Sidhom had to go out of the norm to get the car delivered. The followups were timely and precise. He followed the process from beginning to end making sure we were satisfied.
Maxemous
26 de ago. de 2009
The whole car buying experience was fantastic , from begining to end. Mr Joseph Sidhom was very professional and courteous the entire time. He provided excellent customer service and was very patient until I got the deal I wanted. He took his time in explaining everything from A-Z. I would definately recommend this dealership to my associates but especially Mr Sidom because he just made the whole experience a pleasure. Everyone one in the dealership was very pleasant and friendly.
vincent p landers
26 de ago. de 2009
I have two Nissan Maxima automobiles and have found them to be a very reliable and well made vehicles. I checked several Nissan Dealerships knowing what I wanted, and found Joseph Sidhom at Ramsey auto group to be very professional in his dress, understandiang of the product and his delivery,and service policys, making me very comnfortable in the sale. I went in ready for the deal with all my papers at aprox 3:45 and Joseph had me driving out of the dealership at 5:05. This was the fastest time I have purchased a car which is the second major expense and after several days cannot say enough about Joseph Sidhom and the Ramsey auto group.Thank you again and am praising the Dealership whenever I canvincent p landers
mumanzo
17 de ago. de 2009
Do not let the young face or age fool you. Chingis is a great sales consultant, he listens to his clients, he works hard to make your deal happen. He is a pleasure to work with and is very knowledgeable. I would definitely work with Chingis again.
SAlbistur
16 de ago. de 2009
A wonderful experience! Joseph was very professional, courteous, honest, and friendly. He explained all the features of the car. We went on a test drive on the highway and inside the town which helped me determine this was the right car for me. I did not feel pressured at any time, I felt very comfortable.
JerryR
13 de ago. de 2009
We purchased our new Altima on August 4th, 2009 and are just sitting down now to write this letter. We've been too busy enjoying our new car. From the moment we entered the Ramsey Nissan showroom we felt comfortable. We were allowed to peruse the showroom without being too quickly approached by a salesperson. When we were approached by Tambe, our salesperson he was curtious as he offered his assistance. He helped us as we looked at variousNissan models. We found him to be informative and patient. We decided to test drive two Nissa models. We were given a generous amount of time test driving each model which helped in our selection of the Altima. Negotiating price was fair. We bought the car for less than the Edmonds TMV price. Sales Manager Bane Gamboa was curtious and amicable. They brought a car from another dealership that met our specifications for interior trim detail and color. The overall experience was pleasant and stress free.Tambe has since followed up and has inquired as to our new driving experience.We are not anticipating problems with our new vehicle, but feel confident that should the need arise that Nissan Ramsey will address them with the same professionalism that we have appreciated up until this point.
Happy Rogue
9 de ago. de 2009
I went to Ramsey because having dealt with Andrew on the phone I found him to be friendly and reliable. He called when he said he would and was very helpful.Andrew did not disappoint me when I went to talk to him at the dealer and he worked really hard to get me the vehicle I wanted at a fair price. He was really friendly and made me feel comfortable. I can't say enough about the effort Andrew put in to get us a great new Nissan Rogue. We only have it a week but love it already.I would HIGHLY recommend going to see Andrew at Ramsey Nissan. You'll be happy you did!Sincerely,Steve and Ilona Budofsky
SharonMatthews
8 de ago. de 2009
Working with the people at Ramsey Nissan put my mind at ease. Going from a big SUV (Ford Expedition) to and midsize car (Nissan Altima) is not an easy transition but thanks to Erik it wasn't painful! I didn't have to deal with a pushy salesperson. Erik explained everything thoroughly! I am extremely pleased....BRAVO and Thank you!!!
onebulldog1
6 de ago. de 2009
I have spent more than 3 weeks looking at various types of new cars and when I arrived at the nissan dealership and entered the lobby with the cool air conditioning on such a hot day it felt like I was in heaven. It put me into an immediate good mood. Mr. Chingis Mindin was the first to arrive at the scene of my delight. I immediately liked his syle; tall, young, intelligent, good looking, and professional. He immediately suggested that I drive the Rogue and so we all did. Before long I liked everything about the car and how it handled. Mr. Mindin was very patient and feverishly to answer a million questions that I had over a 4 hour visit. When I decided to purchase the rogue, Mr. Mindin suggested that I buy the unit on the showroom floor, which was fully loaded with all the bells and whistles and so I did. When I drove the car home that evening, I felt like I was in 7th heaven. I appreciate all of the hard efforts it took on Mr. Mindin's part to deal with a tough guy like me for 4 grueling hours. He was a fine professional gentleman with an optimistic view of life and driving it in a nissan.
himynameismj
3 de ago. de 2009
For myself and my family involved in the purchase of my "New" Used Car, we were prepared for the worst going into these dealerships. You know, the whole back and forth, let's see what I can do, whats it gonna take to have you leave with this car tonight crap. We were so relieved when we met with Andrew Wadell. Andy had been working with me via phone over the course of a week, trying to place me in the best car possible for my budget. When a 2007 Flint Mica Scion tC came into the lot, he immediately called me and let me know about it. Although the car was AUTO, which wasn't my first choice I went in to the dealership anyway on a hunch and was blown away by the car regardless of the transmission. Andrew was honest, no 'bs', no nothing. He worked for my best interest, and I honestly couldn't have been happier with my experience. Furthermore, even after I purchased the car his follow up has been equally as impressive. He was able to supply me a bottle of touch up paint just "in case" (knock on wood) and even walked out in the middle of a rain storm to put my plates on when they came in. He's real and he's honest. Give this guy your business, you will not regret it!
RogueDude
2 de ago. de 2009
This is the 3rd car I have purchased or leased, and this was by far the best experience out of the 3. I usually feel very uncomfortable when dealing with car salesman, however Erik's demeanor and knowledge of the cars put my nerves at ease. Erik listened to my wants and needs, and he was very patient with us throughout the entire process. Erik was very knowledgeable with respect to the line of cars we looked at, and the rest of the staff made the leasing part easy as well. I would recommend Ramsey Nissan to my colleague's.David
Hayley Spector
1 de ago. de 2009
Being a resident of Rockland County, NY, the first dealership that I went to was Rockland Nissan. I was extremely disappointed at the quality of both the dealership and especially the salesmen. I will never go back there again. Following this, I went to Ramsey Nissan and was immediately impressed. My salesman was Mike Swalha and he is by far the best salesman that has ever sold me a vehicle. He was very friendly, sincere, and willing to please. He gave me his undivided attention and immediate assistance. Never did I have to wait and never was he running behind. He did an excellent job selling the vehicle and working cooperatively to meet my requests. Overall, my experience with Ramsey Nissan was very good. It was, however, my experience working with Mike Swalha that made the experience excellent! After my lease is over, I will return to Ramsey Nissan for another vehicle but will only work with Mike Swalha! You are very lucky to have him as he is truly an asset to your dealership!
djohnson02888
1 de ago. de 2009
I had an existing lease with Nissan on a 2006 Murano that was coming to an end. I contacted every Nissan dealer within 20 miles and told them what I wanted and how much I was willing to pay. I was given several offers only to find out that the numbers conveniently ommited various costs. I had been in contact with Max over a period of a few days. The moment that the model that I was looking for came in, he contacted me to let me know. I told him the best offer that I had received. He called me back minutes later and was able to beat it. Once I arrived at the dealership, he stayed true to his word and I left with exactly what I wanted for what I was willing to pay. Thank you Max.
mureen
31 de jul. de 2009
Erik was willing with Tony to work with the budget i had. In the past other dealerships qouted me a price and that what i had to pay. They were unable to work with my budget. I must say Erik and Tony were willing to listen to me re: the monthly payment i could afford. I wanted a rogue and the monthly payment for the 2009 S modle i could not do. Tony and Erik gave me the option of leasing. In the end i walked out the dealership with a rogue. So would i recommend someone to Ramsey yes yes ys....
Eliseo
29 de jul. de 2009
I was very pleased with my visit to Ramsey Nissan for the purchase of my new car. My Salesperson, Maximo, was very personable and patient with me and my wife. It was very comfortable working with him to pick the vehicle of my choice. The Finance manager, Tony Lee, was also very easy to do business with. He was very knowledgeable. He answered all of my questions and concerns that would help me decide what would best fit me as a new buyer. He went over and beyond any other finance manager I've had to work with in the last 25+ years I've had to car shop. I highly recommend a friend to do business with.
yy7185
28 de jul. de 2009
Sammy was very friendly and helpful. He was very knowledgeable and helped me and my father pick out the right car. It was refreshing to have a car salesman that actually knew about cars - he explained everything to us clearly and thoroughly. He was very patient with us, and helped us along every step of the way. It is clear that Sammy really cares about his customers and works really hard to provide them with the best car buying experience (which, we all know, can be confusing and stressful). I really appreciated Sammy's genuine concern for our interest and his focus on helping us as much as possible. I would definitely recommend Sammy to someone looking for a new or used car.
lynnejackklein
27 de jul. de 2009
The sales rep was very accomidating. No high pressure sales pitch. I thought the lease price and the trade-in price was very reasonable. I would definately buy/lease from this dealer again. We had gone to a number of Nissan dealers as well as Honda dealers but found Ramsey Nissan the best.
rush4anand
25 de jul. de 2009
I HAVE BOUGHT AN USED ACURA FROM THE DEALER AND I AM VERY HAPPY WITH MY PURCHASE...the only thing i am upset about is the interest rate that they have provided to me considering.... they have advertised at 2.9% interest rate on all the used vehicle but they have charged me lot more than that..... thats what i am upset about it
sdorfer
21 de jul. de 2009
Andrew and Bane were extremely friendly and helpful in my purchase of a vehicle. I felt that they were honest and straight forward, which is not always the norm with dealers. They at no time, made me feel that I was pressured and there was no "bs" with them. The dealership was very welcoming. I would absolutely recommend this dealership and the particular employees that I worked with. I drove an hour for their service and passed on going to 4 Nissan dealerships in my area. That should say a lot.
boopievk
20 de jul. de 2009
My overall experience with Ramsey Nissan was excellent. I've never been to a dealership that is friendly and courteous. This is my 5th Nissan lease and I would definitely recommend all friends and family members to Ramsey Nissan. My salesman Alex Ostrow went above and beyond. He knows his Nissan cars and he knows them well. Within the past 2 weeks I leased an Altima and a Maxima and dealt with both Finance managers. These two guys were so pleasant and made leasing the two cars a pleasure.
jentrobe
17 de jul. de 2009
This is my fourth Nissan lease from Ramsey Nissan. I have been working with Andrew Nudge for several years now, and I continue to return because of the great experience I continually have with Ramsey Nissan, and specifically with Andrew. He has been very patient and kind to both my husband and I, and we enjoy visiting him every time we need a new car!
JENIOV
15 de jul. de 2009
This dealership, the staff and especially my sales people JR & Bane went all out to make me happy and find me the vehicle that I wanted. They actually did better than what I wanted. They were friendly, patient and professional as well as very easy to work with. I am extatic about my purchase and will refer this dealership without hesitation! THANKS RAMSEY NISSAN!!!
linalif
14 de jul. de 2009
Good job! a very good car, excellent service and knowledgeable salesperson, didn't push us , just give us information and let us decide ourself. We appreciate that kind of service.thank you!
georgoa
13 de jul. de 2009
My salesman Dave was very helpful and got me exactly what I wanted. He worked with my many demands and was very friendly and answered all of my many questions. He was very professional and new everything about all the Nissan models. I will definitely go back to him in the future and I highly recommend him.
NFerg
12 de jul. de 2009
As soon as we drove up Jim was right there to greet us. He was extremely helpful and he made us feel very at ease with the whole process. He took his time and explained things clearly so I would understand. The Finance Guy Tony L. was very Professional and made sure that I understood every detail. I did not feel rushed or pressured to make a deal. My overall experience at Ramsey was a good one and I would highly recommend this dealership. Thanks Guys Neil F.
Lisa Alvarado
11 de jul. de 2009
I must say that leasing my Rouge at Ramsey Nissan was a very pleasant exprience.My husband and I had been to various Nissan Dealers and by far this dealership was the best. Our salesmen RJ came over as I waswalking around the lot and asked if he could help me find what I was looking for.Other dealerships we had to go inside to find someone.Working with RJ was a pleasure I told him what I was looking for and he LISTENED.My daughter was very happy with her Altima Coupe and the very next day I came in a got my Rouge.Please note that the Finance Dept Mr. Tony Lee was amazing he explained everything on the contract and answered my questions even though It was nearly 10PM I didnt feel rushed. He is a gentlemen and loves what he does.The Mgr. Jose did everything right and helped us to get the cars we wanted.Over all everyone went above and beyond what was necessary.CUSTOMER SATISFACTION,COURTESY,RESPECT,KNOWLEDGE,PATIENCE,GREAT BIG SMILESI Will recommend this dealership and will be back to do business again.Thank You Lisa Alvarado
czampino
10 de jul. de 2009
This initial rating is based on a sales experience only; I am a new customer to Nissan and I made it clear to my salesman, Mike Swalha, that I was shopping for a commuter car. Mike was extremely knowledgeable about his product and while he was persuasive, he did not attempt to sell me something I did not want, which would have caused the dealership to immediately lose a shot at my business. The price I was given was excellent w/o haggling, and the process went smoothly. The facility is clean and the dealership appears to be well run. I am looking forward to a continuing relationship with Ramsey Nissan and will be happy to critique my ongoing experience with them.
toni small
10 de jul. de 2009
"Sammy" the salesperson at Nissan was the nicest and most informative salesperson I have encountered during my visit to all the dealers in the area. He knew everything about the car and explained everything to us. You could tell that he was proud to work for Nissan and really liked the car. Everyone was corteous and nice and they had the car rady for us in no time.Thank you.
Longdog
7 de jul. de 2009
I have now leased 3 Nissans with this dealership and would highly recommend them.They are excellent during the negotiation process which we all know can be rough.I tried other Nissan dealerships and regret it now.Some were out right obnoxious or uninterested in negotiating which is fine.My experience has taught me to stick with the ones who treat you w/respect and fairness.Ramsey of Nissan is that dealership for me.Thank you Brian Mueller my sales guy.He was extemely proffesional and went over the entire cars functions with me.Trust me not all dealerships due that.One dealership didn`t even know anything about the AWD capabilty I enquired about.Brian my sales guy new the car inside out.Thanks again Ramsey of Nissan.
joshmanne
7 de jul. de 2009
My Ramsey Nissan eperience was a very good one. My salesman, Andrew Waddell, was excellent. He was extremely friendly and knowledgeable. More importantly, he did not pressure us at all and did not in any way have the personality that has given car salesman the usual bad reputation. I would definitely recommend Andrew to any family member or friend interested in buying a Nissan.
dbraunschweiger
6 de jul. de 2009
The dealership was very clean and professional. All staff were very helpful and took care to suit my needs as a customer. Joseph worked hard to find financing for me and made sure that my car was in pristine condition. It took awhile, but finally I was on my way in my new car.
tsablowsky
6 de jul. de 2009
It was July 4th, and it was the first time I was going car-shopping with my dad so I had no idea what to expect. We got to Ramsey Nissan about 5 minutes before closing, and Chingis Mindin came up to help us. He showed us all around the cars, talking to us and explaining to me the pros/cons of each car, which was very helpful since I had zero idea on what I was doing. After searching for a bit he took me and my dad on a Test Ride of the Nissan Altima, and he was very informative during the test ride. When we got back my dad started to fill out the paper-work while Chingis took the car around and gave me a 1 on 1 tutorial on how to use it properly, even helping me set-up my blue-tooth. After talking to Chingis I knew what every button and feature on my car and it was quite helpful. Overall Chingis made the car hunt a very informative and enjoyable experience and when my lease is up, I plan on going back to see Chingis.
diane caramanica
1 de jul. de 2009
I recommend Ramsey Auto group. I received the best price and best customer service.I highly recommend this dealership it was a great experience when purchasing a car. Everyone was friendly and made me feel very comfortable. Joseph Sidhom who sold me the car was very acomidating and personable. I made a friend as well as buying a new car.I Love my Nissan Maxima!
ashaan
27 de jun. de 2009
Extremely friendly and knowledgeable, JR gave us alternatives and recommendations without being pushy or impatient, even though he was busy with other customers. I will definitely recommend this branch to any prospective customers.The dealership it self is clean and spacious, with room to move and examine any of the cars etc, while the lot has a varied range of new and pre-owned cars for inspection.
ALBERTZM
27 de jun. de 2009
THE MOMENT WE WALKED IN, WE KNEW WE WERE IN THE RIGHT PLACE. THE NISSAN DEALER PLACE WAS VERY CLEAN, EVERYTHING WAS IN VERY GOOD ORDER. SOON AFTER WE WERE MET BY THEIR SALES CONSULTANT, MR. BRIAN MULLER. HE WAS VERY POLITE AND DID THE RIGHT THINGS. AS SOON AS WE LAID OUR CARDS DOWN, HE LISTENED AND DID HIS VERY BEST TO ANSWER OUR QUESTIONS. THAT'S PROFESSIONALISM. AFTERALL THESE WERE THE THINGS THEY WERE TRAINED TO DO. SOON AFTER I WAS BEHIND THE STEERING WHEEL FOR THE TEST DRIVE. TRUTH IS WE WERE REALLY NOT INTO BUYING A NEW CAR THAT DAY. BUT THEY WERE VERY VERY GOOD. IN THE END PAPER WORK WERE PROCESSED, AND THEIR FINANCIAL ADVISER MR.TONY LEE HELPED US MAKING GOOD FINAL DECISIONS. IN SHORT, WE LEFT THE NISSAN DEALER DRIVING OUR NEW CAR! SHOULD I RECOMMEND THIS DEALERSHIP, OH YES. IF ANYONE PLANNING TO GET THEIR NEW CAR, CONSIDER NISSAN AND IF YOU'RE IN THE NEW YORK OR NEW JERSEY AREA, CHECKED THIS NISSAN DEALER IN RAMSEY. YOU MIGHT BE SURPRISED YOU'LL BE DRIVING YOU NEW NISSAN.
joeb42
24 de jun. de 2009
Mr Sidhom was extremly knowledgeable and helpful. Car buying can be a very trying and stressful experience. Mr Sidhom and Ramsey Nissan certainly dispelled any stress in the purchase of our new vehicle. Our purchase was completed in a timely efficient manner. We experience no stressand were treated with courtesy and respect. We were so satisfied with Mr Sidhom and The Ramsey Nissan dealership we will be looking forward to buying our next car from Ramsey. I recommend this dealership and Mr Sidhom for fair courteous service at a price which is fair and competitve
jefffriese
24 de jun. de 2009
Fred Styka provided excellent service and was a very knowledgeable. He met with us for over three hours and was able to work wihtin our budget. He has also, followed up, after the purchase, numerous times to check on cars and service scheduling.My wife and I were very pleased wiht the experience.
slogan2002
22 de jun. de 2009
A no-nonsense and friendly dealer. Everyone was upfront and straightforward with the pricing. Thank you for making my purchase stress-free! Tambe was very knowledgeable and helpful. He went out of his way to accommodate me. Even my teenagers said they want to buy their cars from Ramsey Nissan.Thanks again.
Rykros
21 de jun. de 2009
After the awful experience I had at Rockland Nissan, I had my guard up going to Ramsey, but was pleasantly surprised in the end. Very honest dealer and finance manager. There were no hidden costs on my lease as other dealers tried to sucker me into. The out of pocket costs were given to me up front (very low for me, regardless of what incentives they took advantage of) and they remained the same as I drove my new Altima Coupe off the lot. My dealer there was Erik Slotnick and though he doesn't have the usual flair of a car dealer, that was refreshing and trustworthy. He got down to the essentials quick, made me a great offer and got me through the process quick and painless.Great people all around.
GAP388
20 de jun. de 2009
Mr. Mindin was so helpful that I would recommand any of my family members or friends to him. He is very knowledgeable on Nissan products. Any questions I have asked he answered for me. He is confident in what he does and he is the only car sales person I have ever done business with that is so smart about the car business. He is polite and very friendly. He is so focused on his job and he wants to be sure that he provides all the infromation to the customer.Ramsey Nissan is a dealer that I would continue to do repeat business. The service department is great! The people are great! Don't give up this approach to your customers and keep the positive attitude!GREAT JOB MR. MINDIN!
mariare01
18 de jun. de 2009
My sister and I visited Ramsey Nissan after having a very bad experience at Route 46 Nissan. We were introduced to Alex Ostrow who was straight-forward, pleasant, patient and a pleasure to deal with. We explained what we were looking for, and Alex allowed us to walk through the lot, answered all our questions on the different cars we were interested in and let us pick the car we most liked. We then took an extended test drive, which was really fun and gave us an idea of how the car truly handles under different conditions and roads. This is something that definitely stood out to me, as most dealer-ships will generally allow test drives for short distances.When we sat down to discuss the car's price, we were able to agree on a very competitive price which my sister and I were very happy with. I also appreciated that Alex explained all the final costs to us up-front, and when we signed for the car, there were no hidden costs. The original price Alex quoted us was the price we paid for the car. When they offered us the extended warranty for the car and we denied it, they accepted our decision and did not pressure us into buying it, which was another pleasant surprise. Overall, we had a very pleasant experience in purchasing our car, which was very surprising, given our experience with previous dealer-ships. My only suggestion to Ramsey Nissan is to have more Finance Managers available, as we had a bit of a wait on the day we finalized our sale, but by no means is this a strike against them and the overall friendly, honest and professional service they provide.
kgf2009
15 de jun. de 2009
Our salesperson, "Sammy" was knowledgeable friendly and trust worthy. We received a great price on a lease and love our new car. Would come back in a heart beat. We had visited several other dealers in the area. Their prices wer,t even close and their salesmen weren't as knowledgeable as "Sammy"
peraino
14 de jun. de 2009
Chingis was good. He's a friendly and personable salesperson. Took me out for the test drive with the 2009 Altima. Had no issues with me pushing the car a bit to see the acceleration and we took one of the longer test drives I've had during my investigation process the past couple months. I knew my numbers from other dealerships and online ratings/pricing. Chingis and the sales manager were competitive with no pressuring. The car's feel and performance with the final price was the deciding factor to pull the trigger. Everything was complete in one day and I drove out with the car I test drove at the end of the day.I'd have no issues recommending Nissan Ramsey to anyone.
kdauble
12 de jun. de 2009
The sales staff (Erik) was very attentive and listened to what I wanted. He worked we me to narrow the possibilities in a very patient manner. I have purchased two other Nissans from this and different dealerships, and have not had a friendlier encounter than Tony Lee. He provided all the financial questions and laid out all the services without pressure or guilt. Thank you,Kevin Dauble
jchae01
11 de jun. de 2009
I would like to say that my experience with Ramsey Nissan, in particular, with my salesperson Joseph Sidhom,was OUTSTANDING!!!! I've bought many cars in my lifetime and its always the same bad service from "other" dealerships. Joseph went above and beyond the call of duty. During the wait to see the finance manager, my children were starving. Joseph, came out of the woodwork with 2 sandwiches for them to save the day!!!! The only bad experience was the wait to see the finance manager. Ramsey Nissan, you need more finance managers!!!! My experience with Joseph was so good, that within the next few days, I referred my father to purchase a car from him as well. Again a great experience. Thank you Joseph and Ramsey Nissan. You have a new lifetime customer.
po3abad
11 de jun. de 2009
The deals were amazing,they kept giving me competative prices to win over my business. Sales people (Joe & Murph)were friendly and accomidated me with all of my needs. The provided me with sufficient info on leases and terms. The car was in great shape. I keep comming back!
nkleiner
6 de jun. de 2009
When I came into the dealership I knew I loved my old Altima but wasn't sure if I could afford a new one. Fred work for me and was able to get me the kind of deal I could afford. Everyone is friendly and takes their time to answer all questions. Thank you Fred and Ramsey Nissan.
amypena
4 de jun. de 2009
This is our third car from Ramsey Nissan and in dealing with Andrew Nudge. The whole staff is friendly and willing to help you work out the best deal possible. We just picked up a new 2009 Nissan Altima for our son in college and it was a very easy transaction. Our next and fourth car will probably be from Ramsey Nissan also. I would highly recommended this dealership.
kevsmith
4 de jun. de 2009
I CAME IN INTERESTED IN LEASING A 2009 PATHFINDER JOE WAS GREAT AND VERY EASY GOING. MADE ME FEEL VERY COMFORTABLE. I EVEN RETURNED THE VECHILE AFTER DRIVING IT FOR TWO DAYS BECAUSE ME AND MY WIFE DECIDED WE WANTED TO GO WITH THE UPGRADED MODEL. JOE AND HIS MANAGERS WERE VERY NICE AND UNDERSTANDING AND MADE THE SWITCH FOR ME WITH NO HASSLE.THANKS RAMSEY NISSAN. I WOULD DEFINETLY RECOMMEND RAMSEY NISSAN. MAKE SURE YOU GO SEE A YOUNG GUY NAME JOE THERE HES GREAT. THANKS AGAIN.
mrflora22
1 de jun. de 2009
Samir was one of the most courteous and hard working salesman in the business.He made ny buying experience a pleasure. He followed through on all promisesand accomodated my requests. Rich, the business manager was also very good.We went through all of the paperwork and he got me the best deal. I willdefinitely recommend this dealership to my friends and relatives.
scarlett
31 de may. de 2009
I walked into Ramsey Nissan after having a horrible experience at a Rockland County Nissan dealership and the manager, Bane, promised me he would deliver what I needed. He brought me to Alex and I have to admit it was truly a wonderful experience. They met every need and 'deal' I had been promised at the Rockland County Nissan Dealership(but their general manager told me the salesman and sales manager should not have made such deals, imagine that!) At Ramsey Nissan, they listened, they promised, and more importantly, they delivered...right up to the end with Rich, the financial consultant.Thank you, all of you at Ramsey Nissan. You are a classy dealership and I would recommend you to everyone looking for a car. Sincerely, Gloria S.
lgq1968
29 de may. de 2009
This is my third new vehicle acquisition from the Ramsey Auto Group - 2003/Saab, 2006/Infiniti, 2009/Nissan. I have always been very pleased with the level of professionalism the sales team presents. In our most recent experience at Nissan, Alex was more than understanding that we felt the need to shop around before making the commitment - we had been communicating about a possible new car purchase/lease since about February 2009. He followed up with me regularly but never to the point where I felt pushed into making a decision...it was just enough to let me know I was still on his radar. We took delivery of our new 2009 Altima SL yesterday and from beginning to end, everyone treated us very well.I have recommended the Ramsey Auto Group to friends (who ended up purchasing their vehicles from Ramsey as well) and I will continue to do so.
janetny1
26 de may. de 2009
I Live in staten island and coming to Ramsey Nissan was a pleasure dealing with Sam ALy was great he was so helpful and dealt with all of my questions and going over the car with me inside and out i have never dealth with any other salesperson that was so patient and kind he is the best leasing my new Nissan Altima was the best dealing with Sammy i cant wait to come back in 3 years to lease another car through this dealership I was very pleased and i live an hour away.......I think the personnel overall was excellent....Thanks again Ramsey Nissan..........Janet Iucci
tdboy
23 de may. de 2009
I just purchased a Maxima from Ramsey Nissan and my customer experience could not have been better. Joseph was a pleasure to deal with, no hard sell, very knowledgeable, the finance manager was also a pleasure to deal with. I thought the lease deal was aggressive and I drove away with the vehicle just a few hours after the test drive. I have purchased other vehicles from other Ramsey dealerships but this is my first Nissan.
anegri511
23 de may. de 2009
Mike was excellent from the first second we met him. He was fair and friendly and was the complete opposite of what a typical car salesman is like. I will definitely refer all of my friends/family members who are interested in buying new cars to Ramsey Nissan and to Mike.
sammy2mom
21 de may. de 2009
it was my best experience i have had in leasing a car. the manager julio and my salesman bane made very easy. no games, nice and smooth.every thing they said was done . the car was ready when they promised. I didnt have time to go to the bank so they took my personal ck. for the cod. A great place to do your business. I will recomend them to all my family.
gaines21
14 de may. de 2009
I contacted the NJ department of consumer affairs regarding a lease with them. It is unethical at the very least and illegal at best. They took my first month payment and it was applied to a month earlier when I didnt own the car. I will update as this unfolds. I dont even want to go back there to pick up the plates.
alon889
7 de may. de 2009
Dealing with the dealers at this establishment was a great experience. The sales people here are very friendly, knowledgeable and most importantly not pushy. The deal I got after a few negotiations was great. I compared to what other people were getting at the forums on Edmunds and can definitely say I got one of the better deals for my Altima 2.5 SL. The sales person (Chingis) has also been great in keeping in contact with me after to check on my experience with my car. Overall this place was a 5/5!
bobzizik
4 de may. de 2009
Sammy was wonderful to work with; we were leasing a new car for my mother and purchasing the leased car that she was returning. He was very patient, was very thorough and did an excellent job in assisting us; we were pleased with the overall experience!
jojocap
21 de abr. de 2009
In the past 2 years I have bought 2 cars from Ramsey Nissan. I purchased a 2007 Nissan Maxima SL loaded with very low miles. Jose Castano was the salesperson i dealt with. From the very beginning when we first arrived to the dealer we were greeted with a smile and a curtious handshake. We were in the market for a new car , but our budget was limited , Jose showed us New Nissan's , Then offered us an option of a preowned certified Nissan. He took us around the back of the building and showed us a Black beauty of a Maxima which had come in the night before on trade. When he told us what they were asking for the car I couldn't believe it. We bought a loaded Maxima for under 20,000 dollars. I felt very good about my purchase that day. Since that day Jose kept in Touch with me . Last week I was in the market for a Nissan Xterra and had a deal at Newburgh Nissan, I couldn't do anything without consulting with Jose, he told me come on down I have a nice Black one for you. When I got sure thing the car was there and very clean. I then met John who is the General sales manager and i purchased a car in less then one hour. They were fair with my trade and there selling price. I feel very comfortable dealing with Jose Castano and the Ramsey Nissan Staff. Thank you for all your help and i'm sure i'll send you anyone i know with that referal program you have.
carhopper
20 de abr. de 2009
Purchased a new 2009 Altima with all the trimmings. Was able to negotiate an excellent deal (lower than dealer cost). Sales staff was professional and courteous. Brought best offer to this dealership which they matched (even for a car that wasn't on their lot). What made the difference was the follow up by the salesperson (Tambe). Never seen such diligent follow up by a salesperson. What's important is to shop around to a couple of dealerships and you'll be able to cut a good deal. Don't forget about the doc fee and the window etching which will be added on the invoice after you have agreed on the price. You should ask for an "out the door" price including these fees which can be costly. Highly recommend this dealership's sales staff.
klb2000
5 de feb. de 2009
My wife and I were looking for a used FX-35 Infiniti when we came across one listed on auto trader by Ramsey Nissan. The price was low for the mileage so we figured we would call first to see what the catch was. We reached Jose Castano and he assured us that the truck was there and that was the price with "no strings attached". We told him we would be driving over 40 minutes to see this truck and asked if he could hold it for us till we got there. The whole ride there we kept saying that it was too good to be true. Low and behold when we got there and met with Mr Castano, he brought us right to the truck which he said had just come in and to our pleasant surprise was everything it was supposed to be. We then met with Mr. Gamboa and Mr. Jaroki to discuss financing options. Rich Jaroki the finance manager offered us very competive loan terms when we mentioned we had checked out our bank. Rich and Bane were able to get us better terms then our own bank. Before we left John Creran who is the sales manager met with us to personally thank us. After everything was signed and we were ready to leave, we let the cat out of the bag and told Jose we were hesitant the entire ride out. We hear so many bad stories about car dealers that you come to expect the worst. Ramsey Nissan did the right thing by us that day and we are happy to share our experience.
likklemo_1
23 de ene. de 2009
Let me start by saying that Rosalia was absolutely wonderful. She tried her best to get me into a decent car at a good price. UNFORTUNATELY, honesty is not the policy. Rosalia from what I understand (I was told by another manager there) was terminated along with her team "because she wasn't making the dealership enough money and making too many concessions". Throughout my deal negotiation, Marty Schuvall consistently came in to "check on how things were going". He didn't want me to inspect the vehicle, because it was in tip-top shape. Rosalia told me to go ahead and the look he gave her was priceless. After not having the car I wanted, Marty suggested three cars. One was already sold, one was in the process of being sold and the third didn't even meet my qualifications. Rosalia eventually got me into a car that met most of my requirements for a decent price.They said that the car was in excellent condition and that everything had been changed and fixed on the car. I informed them I'd take it to my own mechanic to have it checked out. I did, and what do you know, there was work that needed to be done. I called Rosalia back and let her know what the mechanic and another Nissan dealer said needed fixing (I've since had it looked at by 3 Nissan service depts and a mechanic and they all agree on the same things). She said no problem I made a promise bring it in AND WE WILL FIX IT NO CHARGE YOU JUST BOUGHT THE CAR!! I informed her that I couldn't until the next week. During the course of that week Ms. Lafaro and her team were terminated. I spoke to Marty (who remains) and he took me through this whole song and dance about Rosalia not knowing what she's talking about and it not making a difference because their GM wouldn't fix it anyway. I eventually met the slickster John Creran who true to form is the epitome of every stereotypical car salesman. I am still going back and forth with them over the issues with the car.As if that wasn't enough, they jacked up my registration and insurance. Marty completed my paperwork and submitted all the wrong information. My registration address and license were wrong, and they had the audacity to tell me if I wanted it fixed I would need to pay to have it fixed. I paid them fees to register the car and produce a title...over 2 months later no title, incorrect registration, no repairs, and multiple hangups.PLEASE DO NOT EVEN BOTHER WITH RAMSEY AUTO GROUP!!!!
ih8ramsey
11 de ago. de 2008
I bought a used car from Ramsey, had an issue which required service. I brought back the car the following week which I was told that it would be taken care of by my sales agent, but to my surprise when I arrived (after an 1.5 hour drive) the service department had no idea what was going on. The customer service rep was extremely rude and told me " if you want to buy a car you see sales if you need service you call me". Needless to say, I spent half the day there and was told to come back next week. Have you seen the price of gas? My next issue was that there was a discrepancy in the sales contract, in which they owed me money and we are not talking about $25. It is quite a bit. After three months and numerous phone calls I am still waiting for that check,of which I have been told three times that it had been sent. Still waiting, and getting more aggravated by the minute. Need I say more????????? Calling my lawyer............................
gmperez
7 de mar. de 2008
Had brought my car (Quest 05) in for transmission problems (noise/slipping) After waiting for a LONG time, mechanic comes in to tell me there is nothing wrong with the car. We go out for a test drive, he hears the noise and feels the slip. We go back, he checks the car again, still nothing. Sales mgr tells me, there was nothing to find even though we heard the noise and felt the slippage. Then added, "Your lease is up soon, save the problem for the next guy!" One month later, the car is barely moving. I bring it back, I am told the trans is shot! They will have to put a brand new trans in. Two weeks later, I get the car back. Instantly it smells like burning fuel and transmission not going into gears! This senario happened SIX TIMES! Back at this dealership, 2 Transmission (Car only had 35,000 mi) Almost 2 months without this car, renting cars cause Nissan did not have courtesy cars! They do now! They also tried to charge me for a ding to one of the "courtesy cars"...wasn't there when I dropped it off and NO-ONE came to look at the car either. Many headaches, attitude from service (like it's my fault)And still has transmission issues!! I contact Nissan Corp...NO HELP!Corp told me to deal with the service Mgr ONLY..I did..several calls, none returned. I mailed a letter to the owner, nor reponse.Calls back and forth to Corp...stopped returning my calls. I complained to BBB... Ramsey Nissan ignored. Case still open. So now, the car is back in their possession (lease is over)Even turning the car in was a problem..had all the inspections done, drove there to drop it off..nobody would take the lease back. We were told one guy and one guy only does that. I called the next day to make an appt..I found out they lied. ANYBODY could have taken it back! The car has been turned in and apparently the problem (Trans) is "for the next guy" BUYER BEWARE!!!I now drive a Mazda...zoom, zoom, zoom!
nick1034
6 de nov. de 2007
The Ramsey Nissan dealership is by far the worst dealership I have ever visited in my life. From the top management to the salesmen they are completely dishonest. I purchased a new car recently and was tricked throughout the entire deal. They said one thing in a verbal contract and then changed the deal in the written contact. In the process of this transaction I felt threatened, offended, and downright angry. I would recommend that any people thinking of buying a car from this dealership to reconsider. There is no consideration for customer satisfaction they only care about the sales.
cpash
12 de sep. de 2007
Bottom line figure changed. Trade amount changed. We requested old plated be transfered... ended up having to pay more to get new plates that they ordered in error. Would not return calls. Will never go back there again. Not honest
Don't Shop Ramsey!
10 de jul. de 2007
Ramsey Nissan was dishonest, misleading, and pushy and made my car buying experience a very negative one. The sales-rep. who was dealing with us was trying to push a car on us we obviously were not interested in and made it difficult for us when we tried to get any information on the model we did want. It was clear that the dealership was trying to get rid of a surplus of certain models down to the very color of the car. They were skeptical of a deal I showed them that I printed off their own website and lied to us so many times between when we signed for the car to the actual closing that we called the deal off and asked for a return of our down payment. I would not recommend them to anybody. They dont even lie well
emzosmith
19 de jun. de 2007
On 9/20/06, I took my Murano in for an oil change.My car was returned with a non-working nav system. They accused me of taking out the DVD, which was unbelievably scratched.It turned out that someone in the service dept. had replaced my DVD with the scratched & incorrect version. My nav system didn't work properly until Feb. 3,'07,after involving the CEO of Nissan & Nissan Consumer Affairs, which sent the alignment disc & the correct DVD.No one in the service dept knew what to do. I never received an apology or any acknowledgment that the service department was crooked.I will never go there again!!!
nwjgoodguy
16 de nov. de 2006
One of the worst I dealt with. Was trading in my 2000 Altime SE for a new Maxima. Test drove the car and loved it, started working out the numbers and later found out that they didn't have the color I wanted. I was pressured into buying a black maxima and I simply said no. The sales manager came out and started giving me more for my trade-in, I persistently said I wasn't interested in black and wanted the car sooner than later. The sales manager then told me that I wasn't serious about making the deal and started yelling at me, he told me to go somehwere else. I got up and walked out, the sales person called me the next day asking me to come back, I told him...no thanks, went to another dealer and have my new sterling mist Maxima sitting in the driveway. UNPROFESSIONAL!!!!!!!!
gbdesigns
30 de sep. de 2006
Poor service, but unfortunately average for dealerships. The belts on my '02 Frontier were starting to slip and make that squealing sound so I brought it in to the dealer, same as where I bought it. About 4 hours later they called to say the truck needed belts, but they don't have any and will have to have them overnighted from Nissan. No belts? at a dealership?. Ok, maybe they had a run on them. Next they proceed to run down a list of things that needed to be done which would have totaled over $1000, including the third brake light which they said must be replaced because it was full of water and did not work. I had just had the truck inspected 6 days before and it passed with no problems, and it hadn't rained very much that week, so I told them to just do the belts. After I got it home I looked at the third brake light, and there was some water in it which I dried out, resealed and it works just fine. It makes me wonder about all the other things they said HAD to be done.
EN456
5 de may. de 2005
This was the absolute worst car buying experience I could have imagined. I bought a used car from these guys and it fulfilled every used car salesman sterotype that I could have imagined. The salesman acutally yelled at me and then left the dealership mid way through the buying process. He took offense to the fact that I was not going to buy a car with only a valet key and no remotes. To him it seemed reasonable to spend 20k on a car and only have one key that does not even let you open the trunk. When I finally did buy the car (from someone else who agreed to have keys and remotes made for me), I found out that they did not actually have the title to it (which is common practice among car dealers, but is technically illegal). Because they did not have the title I could not get the car registered. So I spent two months driving a car with temporary plates but more importantly I was paying for a car that I did not own. After 75 phone calls and a giant run around where everyone in the dealership claimed ignorance, I finally got in contact with the owner of all 11 of the Ramsey auto group dealerships and he agreed to give me my money back. It was the most unprofessional bunch of people with absolutely no regard for customer service (although they continuously preach that they pride themselves on their service. I wouldn't deal with them again if they were giving the cars away. These people should be embarrassed to run a business like this. It just goes to show you that the car business is still a shady business. In the end they did remedy the situation but that is only because I would not stop calling and would not settle for anthing less than them giving me my money back. There are a million car dealerships you can deal withm, I would avoid this one like the plague.
hojol
26 de feb. de 2005
I would rate the professionalism of the sales department a 5. The problem is if you require service after. If you have a car that requires alot of warranty work they will gladly take you but unless they can find something obvious, they don't help you. The sales manager isn't even familiar with the accessories that come with the car and is generally cold/unfriendly. What I find most amusing is the description you will find on their website describing him...<br><br>"Service Manager - Dave Pskowski<br><br>Dave Has been with Ramsey Nissan for over 9 years. He values customer loyalty and strives to provide outstanding service to all customers"
Además, Ramsey Nissan of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de Ramsey Nissan. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Ramsey Nissan es definitivamente el mejor lugar para comprar autos usados en línea.