Dr. Jan Taplin

21 de sep. de 2021

JUSTIN KING, the service consultant was fast, courteous and thorough. While a few of the others behind their desks didn’t acknowledge me, Justin did. he was not done assisting the other customer, yet he made eye contact and said he would be with me after he finished with the other customer. He seemed to be the only one smiling. He obviously cares about his job AND the customers. Keep up the great work Justin, it is appreciated!! Also, PAUL the shuttle driver is a kind person and very accommodating. Thank you Paul!

Christian Wright

23 de nov. de 2021

My husband and I came to the dealership and we were working with Sue and Mark to get the best deal possible on a Tundra he really wanted. They were very patient with us and ended up getting us an unbelievable deal! We were given the price we asked for paired with unmatched customer service. They were adamant on not letting us leave until they satisfied our needs and wants! 10/10 would recommend this dealership to any one looking for great vehicles with great deals!

Wes Cross

4 de nov. de 2021

Best experience I have ever had. I have bought around 30 vehicles and this was by far the easiest and most clear cut experience. I saw the car online, called in from out of state and got a call back same day, and a face time of the car! Loved it and said I will take it! (All over the phone BTW) and Chet Williams got me paperwork and set me up right away. I flew out the next day and picked it up. Dealerships haven’t always been my style, but my journey was perfect. If you want fast and professional, ask for Chet Williams, he was the pro that called me back and never missed a beat. He was very casual and polite, but also professional. Every step of the way the information was upfront, and on paper. No surprises. Great place to get a car, and the BEST person I have ever worked with.

Mark Cammarano

31 de jul. de 2020

I came to Quebedeaux with my daughter looking for her first car purchase. Joe Gonzales was the guy that put her in exactly what she wanted. The whole process and the experience was no less than amazing. Joe was courteous, knowledgeable and more important, he didn't try to talk her into any garbage. I truly felt like we were buying from a friend. I don't normally do reviews but i felt like i had to this time. Everything was a breeze. Joe and everyone through this process were awesome. Thank you all so much for taking care of my daughter.

Matt Warwick

22 de jul. de 2021

Bait and Switch. I called the "Internet Department" two times regarding a vehicle (Dodge Journey) listed on their web site asking if it was available. They told me both times, the same day, with different associates, that if the vehicle was on the web site, it was available. They said since it was a new arrival, there were no pictures, bit there should be in a few days. I asked to speak with a salesperson but they said all the salespeople were very busy and could not get to the phone. They told me the only way to see the vehicle was by appointment. I made the appointment and they told me they would get the vehicle ready for me to see when I arrived in 2 hours. I left my phone number so they could call me if there were any issues. I live out of town and drove the 1.5 hours to Quebedeaux exactly at the appointment time. The sales man standing outside (doing nothing) said he would look for the vehicle. After waiting 10 minutes, I went inside to see a bunch of sales people in an office talking, including the salesman who was "helping" me. While I waited, another salesman walked by and asked if we had been helped. I said yes, but that was 10 min ago and asked if he could see what was going on. He went back to the office and came back and told be the salesman who was "helping me" was signing papers for a sale so he would be awhile. I asked this salesman about the vehicle and he looked it up and told me the vehicle was "sold last week". They went on to tell me that the vehicle was brought back due to a bad motor. I asked to see the vehicle but was told "it is in the service department and since it is on the weekend, it is closed". He said they were going to take it to the auction next week. I find it hard to believe the engine had troubles, so, calling his bluff, asked if I could still buy it. He said "No...there are liability issues". Really? What liability issues could there be? He also said since the auction was wholesale, he could not sell wholesale to a retail customer. Really? Then don't sell it wholesale to me, sell it retail! I asked why the vehicle was still listed for sale on their website and he told me since the vehicle was returned, it automatically goes back on the website for sale. I told him I asked the Internet Department TWO TIMES if the vehicle was available and they assured me it was available. He told me that the Internet Dept can only see the website and does not know if vehicles are really available. He asked me if there was something else I would like to see. NO! I will NEVER buy a vehicle from this shady, dishonest dealer. What a waste of time.