R Jenkins

20 de nov. de 2015

I was distraught. My faithful Toyota 4 Runner (of 15 years) had just been totaled. I was completely ignorant of this entire vehicle buying experience. I had test driven several cars, met with all manner of salesmen and women (several are still missing teeth) and spent many evenings poring over vehicle data and reviews. From the moment my salesman, Mr Avery to pulling out of the parking lot in my new Subaru Outback, I was impressed with the professionalism, genuine care and patience demonstrated by the entire Patriot Subaru team. Mr Avery even arranged for my rental to be picked up.Jackie P. was a master of explaining the paperwork and process.I would highly recommend this fine product and it's proud team to anyone.

JustinAbby

28 de jun. de 2015

From the moment my girlfriend, daughter and I found our vehicle on their webpage and walked on to the sales floor in Saco I was extremely pleased. Our sales person Mike Avery was a wealth of knowledge and made Abby and I feel very comfortable with the whole experience! We will absolutely return to see Mike for any questions regarding our 2014 Forester and to purchase our next Subaru! The rest of the team there at Patriot Subaru was great as well. Great car buying experience!

palpwm

13 de jun. de 2015

Was in the area and stopped to look. No intention whatsoever of buying. Pleasant and attentive customer service from Mike and ended the day driving out with a new to me Forester to replace my 14 1/2 year old Forester.

Jax070

2 de jun. de 2015

Loved working with Patriot Subaru. Knew what I wanted and within 10 minutes they had the car waiting for me, no haggling, no mess, just honest, straight forward service from Mike Avery. I would come back any time.

allnytr

17 de may. de 2015

This was my 2nd time dealing with Patriot. They helped me tremendously and I won't go anywhere else for service. I can always depend on them for my needs and budget.

Vach

13 de may. de 2015

4:00 Friday afternoon... Was working with another dealer on a 2015 XV Crosstrek... They told me the color I wanted wasn't available anywhere in New England... I knew that Patriot had one, so I called them up. I had the privilege of speaking with Ashley Poirier. I told her that I wanted to buy the car over the phone, and the car was in my possession by 1pm on Tuesday. I am very happy with the experience, and would highly recommend Patriot Subaru! By the way, the other dealer never contacted me again!

midnight,joan54

4 de may. de 2015

Purchased a new 2015 Subaru Impreza Sport Station Wagon. This is my 2nd vehicle purchased at this dearlership. Mike Avery Sales Associate was very patient in helping me purchase my new vehicle. Glen Reed and David Shoemaker were also very helpful with the sale of the vehicle.

duffer

17 de abr. de 2015

Salesman Mike Avery made the experience in leasing a new Forester a pleasurable one. He was very patient in instructing us on use of the many features of the new vehicle. Our trade in was a 2007 Outback so much was confusing, particularly to a couple of old duffers

mnycrn

18 de mar. de 2015

Talk about misrepresentation- sales -service - Being sold a $1500 service contract on a new car that DOES not actually include service....? OH wait Maintenance which is not Maintenance service is actually another $1000- REALLY talk about a way to scheme- and make a buck !!!Shame on us because we bought two cars and just found out -- so we lets be clear Patriot Charges 2,500 to maintain and service a NEW car- ALL free included at other dealerships-- Then they acted as if I was the one who made the error or was confused when it was CLEARLY marketed to rip you off!!! I had to give them the one star because they offered to allow us to take the maintenance package off the car- jeez thanksThey should have a maintenance department and not a service department!!

Tracy A

1 de mar. de 2015

I live in CT and my son attends college in Maine. He is required to have a car for his emergency services internship, so when the car he took to school blew an engine, there was a lot of stress trying to help him from afar. He thought he found a good option at a nearby used car place, but when we went to test drive the car and sign papers, the whole experience was so off that we walked away. We remembered Patriot from vacations in Saco and checked online to see if they had anything that could be a fit. A quick call confirmed 2 great options in stock and we headed over. Matt was so helpful and helped us work a deal for the better of the two cars to meet my son's budget. Tony got him a loan rate that was 2% better than we had found. All staff were friendly and we were even offered lunch from the buffet that they have every Saturday. A stressful situation and bad experience were completely turned around and 2 hours later my son drove away in an even better car than he had hoped for and a 3 year warranty to get him through school without worry of another major repair. I feel so much better knowing that he has these folks to help him out for the next couple of years while he finishes school.

Tracy A

1 de mar. de 2015

I live in CT and my son attends college in Maine. He is required to have a car for his emergency services internship, so when the car he took to school blew an engine, there was a lot of stress trying to help him from afar. He thought he found a good option at a nearby used car place, but when we went to test drive the car and sign papers, the whole experience was so off that we walked away. We remembered Patriot from vacations in Saco and checked online to see if they had anything that could be a fit. A quick call confirmed 2 great options in stock and we headed over. Matt was so helpful and helped us work a deal for the better of the two cars to meet my son's budget. Tony got him a loan rate that was 2% better than we had found. All staff were friendly and we were even offered lunch from the buffet that they have every Saturday. A stressful situation and bad experience were completely turned around and 2 hours later my son drove away in an even better car than he had hoped for and a 3 year warranty to get him through school without worry of another major repair. I feel so much better knowing that he has these folks to help him out for the next couple of years while he finishes school.

Shelly

23 de dic. de 2014

I was researching multiple brands and was ultimately searching for the best overall price and SUV for me. Jackie responded to my request almost as soon as I sent it in on an Outback. She answered all my questions - which I am sure after weeks of trying to get there was not easy!! I finally met with her and the rest of her team. Ashley and Kaz worked directly with me when I was in the dealership. I have to say they were just amazing and I had to buy a car from them!! I never felt pressured by them and feel like I have made new friends. I will use their service department from now on too! I love my new Outback and would recommend Jackie, Ashley, Kaz and the rest of Patriot Subaru to anyone!!

djlisa

29 de jul. de 2014

They charged my elderly mother $48 to change a fuse in her car today. The same car she bought new from them. Taking advantage of elderly, naive people is NOT okay. Shame on you, Patriot Subaru.

malba6

18 de jul. de 2014

Excellent Awesome Amazing experience. I thought it was impossible for me to own a new top rated car. A parent of 4 with 3 college tuitions and limited finances. The staff at Patriots listen with NO pressure, they are compassionate, genuinely care. Their goal was to provide me with the right vehicle for my needs, at a price and payment that wasnt going to hurt. Lonny Listened to my obstacles and made suggestions for me to consider. Low financing for 72 months, my car payment is just slightly above my monthly cell phone bill. These are rare individuals, professionals with high integrity that deliver on their word. A refreshing and extremely rare experience in any business these days. Since 1985 I have owned Hondas and Toyotas. The ride, reliability, safety ratings, and value of the Subarus is phenomenal. I look forward to a long term experience with both Subaru and this Patriots Subaru Dealership.

malba6

18 de jul. de 2014

Excellent Awesome Amazing experience. I thought it was impossible for me to own a new top rated car. A parent of 4 with 3 college tuitions and limited finances. The staff at Patriots listen with NO pressure, they are compassionate, genuinely care. Their goal was to provide me with the right vehicle for my needs, at a price and payment that wasnt going to hurt. Lonny Listened to my obstacles and made suggestions for me to consider. Low financing for 72 months, my car payment is just slightly above my monthly cell phone bill. These are rare individuals, professionals with high integrity that deliver on their word. A refreshing and extremely rare experience in any business these days. Since 1985 I have owned Hondas and Toyotas. The ride, reliability, safety ratings, and value of the Subarus is phenomenal. I look forward to a long term experience with both Subaru and this Patriots Subaru Dealership.

Lhanna111112

10 de jul. de 2014

Their willingness to please their customers is unparalleled. We just bought our second car from them. Service and sales outstanding. They stand by their word and do what they say they are going to do.

Kelemt

10 de may. de 2014

Fantastic facility. Excellent customer service. Very well priced vehicles. I will make the longer drive anytime to visit them again for sales or service. Highly recommend Patriot Subaru!

mperkins11

17 de abr. de 2014

I recently purchased a forester from Patriot Subaru and was pleased with the experiencs overall. The salesman was willing to work with my budget and wants and needs but in the end a salesman is still a salesman. Of course we haggled back and forth and came to a reasonable deal with no buyers remorse from me but I was extrmely impressed with the finance department. David was very concerned with making the payment numbers work for me and willing to take the time to explore all options. Beyond that, he made sure that I had his number and has remained a very helpful contact person for answering any and all questions related to my vehicle. It is very comforting to really feel like there is someone in my corner looking out for my continued best interest, unlike some dealers that I have been to who could care less about you once you have bought the car (as long as you keep coming for your service checks). Again, all in all I would recomend Patriot Subaru to anyone, but the finance department is what has made me a customer for life.

mvtoth

16 de abr. de 2014

Corey Createau, was our sales person on several vehicles and our experience was the best ever! . He went above and beyond each time we purchased and follow up on us when we bring the vehicles in for service. We have sent several of our friends and family in to him and those folks are very happy with the service he provided. Corey listens and treats each customer as they were family, he will not put a customer into a vehicle that they can not handle and looks out for the customers best interest.Great Job !!! Corey Sincerely Mike Toth

aliciag2014

14 de abr. de 2014

Another great experience at Patriot Subaru! Tony and Vinnie took great care of us and sold us our second Subaru. With a newborn in tow, they were fast and friendly. Helped us find the perfect vehicle with no time wasted!

Bjg682

14 de abr. de 2014

Patriot was the last place that I decided to visit after going to 3 other dealerships. I was determined to buy a Nissan everyone told me to see Vinnie at Patriot, so I figured I'd give them a chance. As a Air Force Veteran, the last thing I want is to be treated like I'm some idiot off the street that doesn't know anything. I got the same basic treatment from everywhere but Patriot that day. They listened to what I was willing to pay and found a car that fit my needs. We ended up negotiating a fair price, which ended up being close to over $2,000 off sticker. They seemed happy with the deal and so was I. What impressed me the most was that Vinnie really knows the value of customer service. I've worked in sales for years since my active duty days and I can tell real from fake. If Vinnie is faking it, then he should be up for an Oscar. He was friendly, courteous, and willing to do whatever it took to make sure I left happy. He even offered to drive my rental to a location that was 20 miles away from the dealership. If you want a great car buying experience and want to be told the truth, go see Vinnie at Patriot. The car is amazing, the service was great, and I'd recommend them to anyone!

adamh14

21 de ene. de 2014

I wanted to comment on my excellent experience with Patriot Subaru. I was in search of a quality used vehicle- I found it at Patriot Subaru. Working with Mike and Bob was a very positive experience. These gentlemen were very knowledgeable, patient, listened to my concerns, and adhered to my budget. I left the store with the confidence that I had made a sound decision. I highly recommend Patriot Subaru and the great staff working there! Thanks again!

Adam

20 de ene. de 2014

I wanted to comment on my excellent experience with Patriot Subaru. I was in search of a quality used vehicle- I found it at Patriot Subaru. Working with Mike and Bob was a very positive experience. These gentlemen were very knowledgeable, patient, listened to my concerns, and adhered to my budget. I left the store with the confidence that I had made a sound decision. I highly recommend Patriot Subaru and the great staff working there! Thanks again!

Trumel613

22 de dic. de 2013

I was so impressed with how knowledgeable and confidently he spoke about all the cars we were interested. We never felt rushed or pressured. I also really appreciate how hard they worked to finance my first vehicle in my name, despite my credit score. They took a chance on helping me build it and I will never forget that. Thanks Mike!!!

slavelabor

19 de dic. de 2013

They don't do what they promise and none of them seem to think that they have to return phone calls.They made the sale so they only need a customer once I guess.They are great until they actually have to help you.I will not recommend this dealership and they are just like all the rest .

hheath

19 de dic. de 2013

The folks at Patriot Subaru are fantastic! Everyone is positive, kind, and helpful. I purchased a 2014 Crosstrek Hybrid with the exceptional help of Matt Rieders. He helped me navigate the car buying process with positive energy and great customer service skills. He has made sure to follow up with me since my purchase, too. It was evident that he is knowledgeable about Subarus, and he knows how to interact with customers to make a major purchase pleasurable. David Shoemaker was also fabulous to work with for the financial component of my car buying experience. We worked together when I purchased the Forester I traded for the Crosstrek. We chatted and laughed throughout the transaction, and he professionally answered all of my questions to help me feel secure in my decision to buy a new car.Overall, the team at Patriot is great, and I highly recommend them to those looking to buy a car!

HH

19 de dic. de 2013

The folks at Patriot Subaru are fantastic! Everyone is positive, kind, and helpful. I purchased a 2014 Crosstrek Hybrid with the exceptional help of Matt Rieders. He helped me navigate the car buying process with positive energy and great customer service skills. He has made sure to follow up with me since my purchase, too. It was evident that he is knowledgeable about Subarus, and he knows how to interact with customers to make a major purchase pleasurable. David Shoemaker was also fabulous to work with for the financial component of my car buying experience. We worked together when I purchased the Forester I traded for the Crosstrek. We chatted and laughed throughout the transaction, and he professionally answered all of my questions to help me feel secure in my decision to buy a new car. Overall, the team at Patriot is great, and I highly recommend them to those looking to buy a car!

2alaska

11 de dic. de 2013

I was debating between another brand of car and a Subaru. I talked with several sales people in various dealerships, and read reviews. After talking with Jon at Patriot Subaru I was sold on the Forester. Jon, has a good sense, and put me at ease. He explained the qualities of both the Outback and the Forester. He was very knowledgable about both cars. He took time to answer all my questions and was patient as I test drove the Forest and asked yet more questions. He was very professional, not at all pushy. He helped me through the whole sales process and later showed me around the dealership. I will encourage others to go to Jon if they are considering a Subaru.And by the way, I bought my Forester in the spring and drove it across the country to Alaska, where I traveled and camped for four weeks before driving back home. Very comfortable car, and reliable. I told Jon of my trip and he asked that I "report in to him" when I returned.Happy customer, Sue

tabernewton

9 de dic. de 2013

I purchase a new car about once every 12-18mo and this dealing with Vinnie at Patriot Subaru has yielded the most trouble free transactions I have ever dealt with. By far the quickest, easiest, no hassle car buying experience I have ever had. This June I walked into their location, without scheduling anything, at 8:30am, test drove a car, and left their location by 10:00am with a brand new car. No hassle, easy deal. I've sent two other people to see Vinnie, both of them have had positive experiences with he, and Patriot Subaru, and have purchased vehicles.

aatoth

9 de dic. de 2013

My family and I absolutely love Patriot Subaru, Corey and the Patriot Family have been so tremendous to us all and met all of needs when they arose. We have sent many friends and other family to see Corey and will continue to do so!

Really in Maine

9 de dic. de 2013

Jon is an exceptional individual who listens and is very knowledgeable. He makes the process fun while ensuring a high level of attention to detail.

RachelS1

8 de dic. de 2013

The minute I walked into Patriot Subaru, I felt welcomed. Compared with other dealerships, it is a very friendly and non-pressure environment. I had the pleasure of working with Aaron Philbrick. He was very informative of all my vehicles features and this made it so much easier to make my decision to purchase my new Forrester! To top it all off, I feel I received a great price and got more than I actually expected for my trade. The friendliness and honesty of all the associates I dealt with was reassuring. Before purchasing your next Subaru, I would definitely recommend visiting Patriot Subaru! Thank you again to everyone there who helped me!

breannab

7 de dic. de 2013

Service here is the best. Prices are decent and hey, cars coat money. I drive a lot, 500 miles a week at least, so Paul, the weekend service manager, sees me every 2months on a Saturday. Paul never has me fix something I don't need to. I've kept up with regular matenence and let me just say...70,000 miles later...I have not had to do any major fixes. Needless to say, I am always pleased. Highly recommend. Also, they are 4 legged friend friendly! If I needed to, I could even bring my dog in. They are always constantly doing fundraisers...just good people and great service here!

04101

7 de dic. de 2013

Extremely pleasant and friendly salesman-smooth transaction. Will go back again and send all my friends and family looking for a vehicle. Two thumbs up!

FrankHXScott

7 de dic. de 2013

My overall experience with Patriot Subaru was very positive. Generally my wife and I do not look forward to having to deal with sale-people, but the trip to buy our Impreza what a delightful exception. Upon arriving at that dealship we were greated by Jim C who, although a hulking guy, was very disarming and nice. We told Jim what we were looking for, and he took the time to show us all of our options, pros, and cons with great detail. At no time did we feel pressure from Jim or anyone else at the dealership, even when at his desk filling out some paperwork.Dave assisted us in closing out the deal and we were the proud new owners of our second Subaru.I highly recommend Patriot Subaru, and would recommend dealing with Big Jim to keep your blood pressure down. Thanks to everyone that helped! Kind Regards!

craigheon

7 de dic. de 2013

I did not purchase my vehicle at Patriot Subaru, but it is convenient to where I live, so therefore most of my maintenance gets done there. Just today I was in for a State Inspection. All of the staff was friendly and engaging their customers. They always try to keep the customer informed with what they feel is best, but don't always push their opinions on you either. Patriot Subaru stands above the rest because they also give back to their community. I've been in the dealership multiple times when events were happening. This morning they had breakfast available for their customers, and were also conducting a food drive for a local center. I've yet to have one bad experience at Patriot, and I have a hunch that I will not have that bad experience. I appreciate all the work they do and the way they treat their customers. When I was walking out after having my car inspected for the State, I was very surprised to hear that I didn't owe a penny. She said she needed my signature, and that I was all set. I mentioned "I haven't paid yet". She said you don't have to for a State Inspection. These are the sorts of "little things" that make Patriot a great place to do business with. And, to boot, they even washed my car! I highly recommend Patriot Subaru!

7muttmom

7 de dic. de 2013

I bought my car online with Ashley, from Virginia. She had the very personable shuttle driver meet me at the airport, went over everything on the car with me, put my VA tags on and I was off!!! Extremely easy transaction. Will be trying to schedule my maintenance with my trips to Maine!

taylormahaffey

7 de dic. de 2013

Purchased my vehicle, a 2014 Subaru Forester from John Layburn. The service from John was excellent and I was treated as if my buisness was appreciated. John was very freindly, down to earth, and has a very low pressure selling style. Will definitly by my next new or used vehicle from him.

slimygreekolive

7 de dic. de 2013

We shopped around for a vehicle for my 16 year old daughter. John was VERY patient with her. My daughter was very nervous during the process, but John went over every detail of the car and what she needs to do to take care of it......Explaining what every button, knob, lever was for. I am hoping this car will last her for a while. But I think we have a new favorite salesman.

jpomerleau

7 de dic. de 2013

I have not purchased a new vehicle in 15 years. My lastest Van was 9 years old. It had over 200,00 miles on it. I was going to just buy a used Car. Johnathan Layburn explained to us, that buying new was mor econimical in the long run. He was very patient and aloowed me to try out quite a few vehicles befor I settled on the X Trek. I am in love with this vehicle. I am excited for snow just so I can experience the all wheel drive. From Johnathan to getting financed to the Service. They are all Wonderful. Keep up the great work. I would highly recommend Patriot Subaru. Whether you are buying new or used, they will treat you Right!

dagresti

7 de dic. de 2013

I live in Boston and have always heard great things about Patriot Subaru. In an effort to avoid the drive to Saco, I decided to try IRA Subaru in Danvers, MA first. This was a bad decision. IRA Subaru has condescending managers, unknowledgeable sales reps, and worst of all, they were showing cars I was interested in after I had just test drove them and was in the process of discussing prices with their manager. In fact, this happened twice in the short time I was at the dealership and two cars were sold out from under me. Following this frustrating experience I decided it was time to drive to Maine and check out Patriot Subaru for myself. Let me start by saying that I am SO happy that I did. The costumer service at Patriot Subaru was unbelievable. All of the employees look genuinely happy to be working there and helping you with your car needs. I was greeted by multiple employees and offered refreshments before I even met Jackie Parker, the sales manager that I worked with directly. When I did meet Jackie I felt that no question I asked could be too silly, and I did not feel that I was being rushed into make any decisions. She was honestly wonderful and so knowledgable. My appointment went very smoothly, I test drove the car that I was interested in (my new car!!), and was given a full run down on every amenity the car had to offer. When we returned to discuss prices, the car was not immediately taken out for another test drive like in Danvers, and we came to an easy understanding that I would be purchasing the car and how I would be doing it. It was at this point that I met Tony Roberts. He was also wonderful! Between his easy going personality and obvious experience in explaining how everything would work, I felt completely comfortable working with him, despite my inexperience with such matters. When everything was settled, Jackie even personally helped me to return my rental vehicle and get back on the road to Boston. Overall, I recommend this dealership with confidence and cannot imagine that anyone would have any less of an amazing experience at Patriot Subaru.

jburne

7 de dic. de 2013

I brought my Toyota Tundra to Patriot Subaru for service and new tires after Michael Avery highly recommended their service department. Mike sold me my first new vehicle, (a Toyota truck), almost 30 years ago. My entire family all trust and rely upon Mike for his expertise in vehicle sales. We all have the highest regard for Michael. His integrity and strong work ethic are equally impressive. I actually had a lower quote for the same tires from another garage, but after talking with Mike I cancelled that appointment and scheduled one with Patriot Subaru. I am glad I made that decision. Mike introduced me to the Service Manager, who was very professional, and I was confident my truck was in good hands. Mike told me how to get to the nearby Eastern Trail and I was soon enjoying a wonderful walk while my truck was being serviced. After a while I received a call on my cell phone explaining the Service Department had found a broken sway bar extension in the front end along with some other safety issues. The observant mechanic also noticed the rear brakes were dragging due to a frozen emergency brake system. I am planning to drive my truck down to Florida in the next few weeks. I happily agreed to pay the very reasonable costs for the necessary work. When I walked back to Patriot Subaru, Mike introduced me to the mechanic who pointed out the areas of concern. It was obvious this man took great pride in his work. When the job was finished, my truck was test driven and washed. The Service Manager explained every detail of the work and related costs. I drove away from Patriot Subaru so pleased with the work done to my truck. The new tires that were recommended rode quiet and smooth. I'm glad Mike Avery was so adamant and helpful in scheduling my visit to Patriot Subaru. I've always driven trucks, but I will be a repeat customer at Patriot Subaru. - John Burne

RachelS1

7 de dic. de 2013

The minute I walked into Patriot Subaru, I felt welcomed. Compared with other dealerships, it is a very friendly and non-pressure environment. I had the pleasure of working with Aaron Philbrick. He was very informative of all my vehicles features and this made it so much easier to make my decision to purchase my new Forrester! To top it all off, I feel I received a great price and got more than I actually expected for my trade. The friendliness and honesty of all the associates I dealt with was reassuring. Before purchasing your next Subaru, I would definitely recommend visiting Patriot Subaru! Thank you again to everyone there who helped me!

Outdoorsman

7 de dic. de 2013

My overall experience with Patriot Subaru was very positive. Generally my wife and I do not look forward to having to deal with sale-people, but the trip to buy our Impreza what a delightful exception. Upon arriving at that dealship we were greated by Jim C who, although a hulking guy, was very disarming and nice. We told Jim what we were looking for, and he took the time to show us all of our options, pros, and cons with great detail. At no time did we feel pressure from Jim or anyone else at the dealership, even when at his desk filling out some paperwork. Dave assisted us in closing out the deal and we were the proud new owners of our second Subaru. I highly recommend Patriot Subaru, and would recommend dealing with Big Jim to keep your blood pressure down. Thanks to everyone that helped! Kind Regards!

Janice P

7 de dic. de 2013

I have not purchased a new vehicle in 15 years. My lastest Van was 9 years old. It had over 200,00 miles on it. I was going to just buy a used Car. Johnathan Layburn explained to us, that buying new was mor econimical in the long run. He was very patient and aloowed me to try out quite a few vehicles befor I settled on the X Trek. I am in love with this vehicle. I am excited for snow just so I can experience the all wheel drive. From Johnathan to getting financed to the Service. They are all Wonderful. Keep up the great work. I would highly recommend Patriot Subaru. Whether you are buying new or used, they will treat you Right!

lachance3

18 de ago. de 2013

Jackie sold my husband and I a 2013 legacy. My husband email and talked back and forth with Jackie. She is such an AWESOME sales person. She could answer all our questions. I would recommend Jackie and Patriots Subaru to anyone. Had the best experience ever !!Thanks JackieThe Lachance's Alicia,Mike and Kelsey

MaryanneAB

22 de abr. de 2013

I had a really great experience at Patriot Subaru in Saco, ME. What really drew me to Patriot Subaru in the first place was Jackie. She was quick to respond to my online inquiry, and she was just exceptional. Very friendly and knowledgeable, and I really appreciated her down-to-earth personality. All the people that I met at Patriot Subaru were friendly and helpful. Jim, the salesperson who sold me the car, was also very nice. He seemed very up front and honest and not pushy at all. David, the individual who wrapped up the paperwork and financing aspect of the sale, was also great. Thank you, Patriot Subaru!

whoopi

25 de feb. de 2013

This is our second Subaru from this dealership. We are now a 2-Subaru household. We would not go anywhere else and we will never have a different make of vehicle. Patriot Subaru is the best experience we have ever had in our 40+ years of purchasing/leasing automobiles. You feel appreciated when you leave. I would highly recommend this dealership to anyone.

jhow4232

22 de sep. de 2012

Wow, Where do I begin? What an awesome place with great friendly staff! Jackie, Megan and Lonny were so helpful, pre approved me by phone/internet. My car (Hyundia)had just been an accident and was totaled. I was without wheels!They even offered to come get me, I live 2 1/2hrs away!Once I got there,Jim Connolly helped me out finding the car I was looking for. All paperwork was a breeeze, David was informative and helpful with that. I bought a 2013 Impreza 2.0i Subaru. I love it and it defiantly makes me feel safe! Thank you all again, I will be back to buy a car for my son! Julie Howard and family

willnotrecommend

13 de sep. de 2012

I initially contacted the dealership through an internet search and was in contact with Jackie Parker who is in charge of internet sales. I knew the car I wanted and made an appointment to test drive. I was disappointed when I arrived to find that the car was not in a condition to be test driven and that I would have to return to drive it. I was able to see the car and let the salesman know that the scratches on the car would need to be fixed if I were to purchase the car. Unfortunately, as the process progressed the brunt of communication was left to me to reach out to the salesmen to check on the progress of the repairs. While the repairs took longer than they should have, they were finally done and I could pick up my car. Before doing so, I sent an email to Jackie to let her know that my interactions with the two salesmen I had been dealing with were less than ideal. My experience with her was positive and I had hoped for the same from all the staff but was disappointed to have less than positive communications with others. I noted at least two comments were made to or about me by the salesmen that were sexist in nature and derogatory. When I picked up my car, to my surprise, I was verbally assaulted by the sales manager, Lonny Martin who had apparently read my email intended for Jackie. He proceeded to berate me for over a half an hour and ended by telling me to "get over the women's lib crap" and "just take your keys". Needless to say, I was astounded to be spoken to in such a hostile manner from someone who is in customer service especially on such a topic. I would never purchase a vehicle from them, get service there or recommend anyone else to. This was certainly the most expensive and disappointing interaction I have ever had with someone in the service industry. After sharing my experience with coworkers, I learned that I am not the only person to have had this type of experience and disappointed that this type of salesperson is allowed to continue treating people in such a negative and unprofessional manner.

Patriot Fan

28 de jul. de 2012

I have purchased two cars from this dearlership (one new and one used). The sales process is easy and the staff is willing to work with you. The sales side of the dealership is wonderful. The service department is spectacular! They listen, they explain things well and you don't feel that they are trying to push you into service that you don't need. I have recommended this dealer to many friends who purchased Subaru's at anohter dealer that was closer to their home or work. Once they visit the Patriot service department they are hooked! They always buy their next car from Patriot.

NTTMike

24 de jul. de 2012

The fact that they all work as a united team was great, no need to only talk to one sales consultant.They were all friendly and knowledgable about the vehicles they sell and all seemed to drive Subaru so we could take their recommendations seriously.So much better than the other local Subaru dealership in South Portland.

mpfiller

3 de abr. de 2012

Best buying experience in 40 years of buying new cars. I knew what I wanted after test driving many cars and purchsed my new Subaru Outback 2.5 limited with sunroof and nav over the phone with Jackie Parker. She was great to deal with and made the buying experience fast and professional. When I arrived at the dealership, I met Jackie and she introduced me to David Shoemaker who handled the paperwork. This was done in a fast and professional manner. Jackie then went over the features of the car and I was on my way.Look forward to buying my next car from Patriot Subaru.

mchess7

1 de abr. de 2012

I needed help when my new imprezza started making noise and started shaking, fortunately i got to my driveway. I called and had it towed to Patriot. They fixed minor problem and delivered my car to me as I do not drive long distances. I cannot say more abot the absolutely wonderful customer service at Patriot. They take the extra step to accomodate. I am so happy I bought a Subaru and happier that I bought it at Patriot.

corylabrie

19 de mar. de 2012

I purchased my first new Subaru in 2005. A Legacy GT Limited. I found that Patriot was a different kind of dealership and I knew right then that my next vehicle would not only be another Subaru, but that it would have to be purchased at Patriot, too. I have had all maintenance on the GT done at the Patriot Service Department and love working with them. This time, my wife and I decided it was finally time to get rid of her old car and get a new Outback 3.6R Limited (once you go Limited, you can't go back!). I started my search online and dealt a lot with Jackie Parker for several days. Jackie was very personable and helpful in this process. I was directed to Jim Connolly when I came to the dealership to look at the two models Jackie and I discussed online. Jim was very pleasant to deal with as well. Again, I was treated with respect and found the experience very pleasant. Great job everyone at Patriot! You've got a great team! It'll be a while, but I look forward to buying our next vehicle from you as well!

jgreenwood

21 de feb. de 2012

My husband and I had an appointment with Dan on Patriots Monday to look for a used vehicle that we could go home with as well as trading in an older truck that we had. Dan was very curtious and helpful without making us feel pressured at anytime. I felt he was honest and sincere in helping us find a vehicle that would be safe for our kids and also able to fit our three dogs...the whole experience was probably the best I have had buying a car! Everyone at the dealership was friendly and helpful. It was clean and environmentally friendly with a great overall feeling to the whole place! I would definitely recommend this dealership and Dan to anyone.

rebeccag68

12 de feb. de 2012

They were fantastic from start to end. They were helpful without being pushy. They were knowledgable on the product. They worked with us to find the exact car that would suit our needs.

wmson

25 de ene. de 2012

The service department support today was exceptional addressing concerns regarding my car's service needs; exceeding my already high expectations of Patriot! Dane was friendly, Gabe communicated information, Glenn provided extra attention, and John drove the shuttle in a safe and friendly manner.

ronmaca

10 de ene. de 2012

Have been leasing from Patriot for over 6 years...and finally decided to buy a new 2012 Outlook, in January. They are helpful, fair and honest....and straight forward....no shinanigans. Love my car and will go back there if I continue to buy Suburus.

ItsaDogsLife

3 de ene. de 2012

I have had the pleasure of being a Patriot Subaru customer for almost 3 years now. My first visit I was in need of an affordable car that wasn't bad on the eyes and left with a 2005 Volkswagen Jetta. It was pre-owned with very low mileage and was just what I needed at the time. Patriot has an excellent service department and despite my vehicle's make they always had the special oil filters and whatever else was needed to service my Volkswagen throughout my years of ownership (which I really appreciated!). On top of that, when I arrived for my Jetta's first oil change they even had my CD Visor Case waiting for me that I had forgotten in my trade-in! Eventually, the woes of living on a hill were making me wish I had a Subaru more and more with each Nor'easter that hit. When I was finally in the position to trade in the Jetta for my own Subaru I felt like the whole dealership was working to get me into the car of my dreams. The positive energy in the showroom is contagious and comforting, and as a customer it was easy to trust that my salesperson, Dan Walker, and the finance manager, Dave (Lancer was extremely helpful too!), had nothing but my best interest in mind. Searching for and purchasing a new vehicle can be quite stressful, but the atmosphere at Patriot Subaru is not like other dealers, and I felt very confident in my purchase and in knowing that I got the very best deal out there. I hope to have my 2012 Subaru Impreza for a long time, but if I purchase another vehicle you can bet it will be from Patriot Subaru because they simply have the best service and value out there. I mean, where else can you bring your car in for an oil change and have it done in just about a half hour with all fluids topped off and freshly washed?! For me it's a no-brainer when it comes to sales and service Patriot has earned another loyal customer (and I know I'm just one of many)!

Jarryd

20 de dic. de 2011

I bought a used subaru in a private sale. It needed alot of work and all the recalls taken care of. Wayne and the folks at patriot subaru have been a good source of tech support and part for my on going project. Thanks

gilreed

17 de dic. de 2011

Very efficent and their sense of urgency is terrific- When questions arise they are answered as quickly as possible Outstanding Outfit!!!!! Would highly recommend as a top dealer to purchase from

gbeffre

16 de dic. de 2011

After buying new cars about every 5 years, in the past 30 years, we can easily say that this, our first visit to Patriot Subaru in Saco, was acually a pleasant experience. We felt the entire staff was professional, pleasant and informative without the usual pressure one feels when buying a new car. They worked to keep us within our budget and were still able to put us into the new vehicle we wanted. Overall, a pleasant experience.

williamson.laurie

8 de dic. de 2011

I was in for a routine service the other day and everyone was not only friendly and professional but several were also very kind and attentive to my dog who is blind. One nice gentleman went to the trouble of getting him a dog dish of water! Really, it is a very pleasant and dependable dealership and I am happy to drive down from Portland for service.

hilaryapesarik

30 de nov. de 2011

Since 2005, I have purchased two Subaru's from Patriot and have had them both serviced by the Patriot service team. I have worked closely with both Dane and Wayne over the years and have developed a complete trust in them. At almost every service I tell Dane that my brakes need to be replaced and 9 out of 10 times he comes back to tell me that they still have plenty of pad and we are good to go for a bit longer. At other service centers, they would just replace the brakes, but these guys are honest with me and as a result, my loyalty is to them. Just recently, after a routine service, I noticed an issue with the car the shaking and brought it back in. My car was just out of warranty, but Patriot covered the issue under goodwill warranty. This truly reinforces why I drive down from Freeport to have this crew service my car. Patriot stands behind their product and their team is just a pleasure to work with.

Michelleg06

30 de nov. de 2011

They made me feel comfortable immediately. Vinnie listened to my concerns and matched me to a vehicle I would be comfortable driving. David took the time to review all paperwork with me and ensured I was comfortable with all decisions made. I even received a follow up call from the salesman to be sure I was satisfied with my purchase. I would highly recommend Patriot Subaru, David and Vinnie to anyone looking to purchase a car. Vinnie will put you at ease, and before you know it you'll feel like you're talking to an old friend. Thank you for such exceptional customer service!

red$rock

29 de nov. de 2011

Sales rep (Jim) was very personable and knowledgeable about the Legacy (the vehicle we were interested in). Communication was easy and pleasant. We were also able to get the exact car we wanted just our second trip to the dealership - exchanging my prevous car and driving away with the new car in less than 2 hours. Great service. We also like the location, layout, and newness of the sales and service areas. We hope to have all our service on the new Legact done at this dealership. Thanks.

ajdowning

25 de nov. de 2011

I love this shop. I go to them for all my service and got my last 2 cars from them. They are so friendly and customer oriented they make it easy.

cindynh

25 de nov. de 2011

Treated with respect, he listens to what I wantThe people are friendly not pressured into buyingVinnie makes buying a car so easyThe service dept takes care of you and your car after the purchase

Lamarsh58

18 de nov. de 2011

Very efficient and friendly service, would definitely recommend this dealership to others. We we're allowed to test drive the car which really sealed the deal when I experienced how nicely the vehicle handled.

protospots

16 de nov. de 2011

Recommendation for VINNIE MARTORANO, Sales Associate. We bought a 2012 Subaru Forester. If you are in the market for a Subaru, talk to Vinnie Martorano. We highly recommend him and Patriot Subaru. Vinnie made our car buying experience the most enjoyable we have ever had. It was like talking to an old friend. A great guy. No pressure, fair, honest, listened and was flexible. It was a pleasure doing business with Vinny and Patriot Subaru. They made the experience easy. Will we go back to them? You bet!!

lqh_615

9 de nov. de 2011

Felt my concerns were listened to, they got to the bottom of the issue my car was having and resolved it promptly. Friendly and knowledgeable service, had a great experience.

hardknoxfarm

8 de nov. de 2011

Dane Zeeh was very very helpful and reassuring. I'm 83 but don't think I imagined a problem when there wasn't. There was a problem with the fuel pump and it has been replaced. I plan to continue to operate the car to see if the battery problem recurs. If it does, I will call Subaru road service and have the car be towed to Patriot at my expense. Until then I will continue to plug in the battery booster overnight every week and hope for the best. I really like the Forester but need it to be reliable. I'm glad Patriot Subaru is there, appreciate the service and specifically the help of Dale Zeeh. Joyce Koch

wellsme

6 de nov. de 2011

I went to Patriot Subaru at the recommendation of a friend. I had visited another Subaru dealership the day before and got the same old "what do I have to do to get you in this car today" routine after telling the salesman I wasn't buying that day. Then I got an offer of $300 bucks off the sticker to which I asked the salesman if he was kidding. Then I got a visit from the manager who came out with the invoice and told me that was his "cost". I asked him what about the dealer holdback and suddenly he found another $2000 he could give me off the sticker. I left that dealership knowing I would not be back. After my friend told me about Patriot Subaru I went to their website and got their internet price. It was significantly better than the other dealer. I thought there had to be a catch. I went to Patriot Subaru and met with Doug in sales, drove the car, told him I wanted it, he wrote up the deal and I wrote a check for the car. WHAT A CONCEPT!!! An honest, straight forward deal. No catches. Doug was great to deal with as was everyone else I met while I was there including Jackie, the internet manager and Lancer, who did all of the necessary paperwork with me. They were very busy the day I went in to buy, and I can understand why. I've bought many new cars over the years, and I have never had a more pleasant, stress free buying experience.

Princess21

6 de nov. de 2011

I purchased my Subaru Forester out of state but had all warranty work done at Patriot Subaru. Although I live in Portland, I drove to Saco because I was treated so well by the service staff, especially Wayne Durgin. The prices were fair and all work was explained in detail. I plan to continue driving to Patriot for all of the scheduled maintenance because of how well I am treated there.

goldenson

4 de nov. de 2011

This is an excellent, well-run dealership, with a focus on customer care and satisfaction. We have been a customer for many years with several Subarus, and highly recommend Patriot to others.

oobjrg

4 de nov. de 2011

I have been driving for many years. In the past I have not had a good or pleasant experience when bringing my car(s) in for service. At Patriot Subaru Dane and Wayne in the service department have changed that. This is the only "garage" that I feel comfortable as a woman with no knowledge of cars to visit. They have treated me with courtesy and respect over the years. When I don't understand something they will take the time to explain it in terms I can follow. I feel comfortable going to see them and I know that I will never be taken advantage of from them. I have recommended them to a friend that was in from MA who was having car trouble and they treated her like she was there every week. She was also very impressed with the service she received. I cannot say enough about the service, and I would recomend them to all!

angelbar

4 de nov. de 2011

I compared at least 5 dealers before I went with Jackie Parker of Patriot Subaru. She had provided the most comprehensive information for the 2012 Subaru Outback I was interested in, helped me get a great financing rate and converted my skeptic husband to a big fan! Lance McMinis was very gracious and knowledgeable as well. If you're looking for the best deals and a stress free buying experience - go with Patriot Subaru!

Mhetzel

2 de nov. de 2011

My lease on my current vehicle was coming to an end, I contacted Jackie Parker at Patriot because she came highly recommended. Great decision! Upon entering the beautiful (and GREEN!) facility, I was greeted by Jackie who went through all of my end of lease options. We took a look at the new 2012 Legacy sedan and I was smitten. The service from start to end of this process was truly enjoyable, I was very impressed by Jackie's knowledge, friendliness and professionalism. A true pleasure to work with. By the end of the evening, I drove off in that new Legacy, astounded at the ease of the entire process! I highly recommend Jackie and the entire Patriot team to anyone looking for a quality service experience.

jasonveilleux

1 de nov. de 2011

My experience at Patriot Subaru was nothing less than fantastic! The staff (Jackie Parker, Corey Createau, Lonny Martin and Lancer McMinis) were very friendly, honest and worked hard to find the car I liked and a price I could afford. I would strongly recommend Patriot Subaru to anyone looking into buying a new or pre-owned Subaru.

thibop

31 de oct. de 2011

I am a proud owner of a new subaru outback and had the best experience tonight than I have ever had when purchasing other cars. The excellent experience started right from the moment my friend Doug and I walked in the door. We were very warmly greated by Dave the manager who quickly lead us over to Corey. Corey was soooo knowledgeable about the subaru outback and patiently took all my interrupting and questions without sighing or looking upset without ever . I feel that Dave and Corey treated me well in regards to the cost of the vehicle as well. I did not feel rushed or pressured to make the decision, although the talk about getting the best deal on the last day of the month did help to sway me a bit. Both Corey and Dave spoke about their primary goal of making sure the customer is satisfied and comfortable with the deal. I have to say that they lived up to their moto of customer friendly. They offered to have my car driven to me the next day if I am unable to pick it up. I unfortunately totaled my 2 year old RAV 4 and have become dependent on buses and generous friends. NOw, I am proud to say that Patriot Subaru is also going out of their way to help me. THank you all so much! And thanks for staying open that one extra hour on Halloween night so we could get the whole deal signed and sealed...now just waiting for the delivery :)

gdefeo

29 de oct. de 2011

This is regarding the financing our new Subaru purchase on 10/28/2011:While this is our second new Subaru purchase at Patriot Subaru, this was our first interaction with David Shoemaker in Finance.David explained every step of the finance process very well and to our satisfaction. He explained, but did not try to oversell the various options. We really that aspect and feel that is the best approach.David was a real pleasure to work with, and we really appreciate his work on getting us the best financing available. In fact, he exceeded our expectations!A big Thank You to David!

nben

28 de oct. de 2011

Lonny and Mark were great to work with. We went to "look" and drove several cars, both new and used. They had exactly what we were looking for right in stock. Ended up going with a used car that might has well been new! Basically ended up with the top of the line trim model Forester a year old at the price of a new base model. All the car history was presented when requested - turns out they sold the car when it was new AND performed all the service - previous owners traded in for a new model. Repeat costumers seem to be their norm (it will be for us too)! Price was excellent and there was no "game playing" when it came time to negotiate. Top it all off with a fun, relaxed atmosphere AND a pizza party that just happened to be going on on test drive day. What an experience!!!!

Grateful_J

28 de oct. de 2011

I can not say enough about this dealership! Right from the start they made me feel like family! Not only did they ASK what I was looking for in a car, but they actually LISTENED! Presure, NOT ONCE did they pressure me into looking at or test driving a vehicle I wasn't interested in. They never even took down any personal information until they helped me find a car that I was head over heals for! And believe me, I was picky! But they said it was good that I knew what I wanted. Right down to the color I preferred. AMAZING. Never tried to pull a fast one on me either, and as a female (who was there without her husband) that is very important! They were honest, helpful, reasonable and... did I mention HONEST!? From the worth of my trade in, to what they were giveing me for it, to what the new car CAN be sold for, to what they were willing to lower it to to get it in my price range... and even working with the bank when they came back with a counter offer! This team is really amazing! I will go back time and time again! They are the first dealership I can honestly say I can trust! Heck, I think I'll even get my oil changes done there, instead of the usual low cost corner shop! THANK YOU PATRIOT SUBARU!

luckyjenna

24 de sep. de 2011

We've bought two subarus (so far) from this dealership and both experiences were fantastic. We got honest trade-in deals, great financing options, and best of all the buying process was straightforward and low-pressure. Subarus are great cars and this is a great dealership. I don't have enough nice things to say about patriot. I'm always telling people to go there for a car.

Pacww12

20 de ago. de 2011

Overall, I had a great buying experience at Patriot Subaru. Tony was extremely friendly and knowledgeable. My local Subaru dealership was unwilling to work very hard to earn my business. I took a chance and drove the hour distance to see if I could get a fair deal. Not only was it worth the drive, but I will return in the future! Not only did they have a greater selection of the used Subaru I was looking for, but the prices were significantly less with the same amount of miles. They also crushed the competition on my trade! David had the paperwork completed in record time which I generally find to be a major pain. The whole deal was completed in less than 3 hours. At lunch, they brought in about 10 large pizzas and drinks for all of the customers. Tony knew what I wanted and how much I wanted to spend and got it done on the first try. I can't say enough about the whole experience. Kudos to everyone!!

hheath

5 de ago. de 2011

I was in a bind having leased a vehicle from Prime Honda just a month earlier. It was not the car for me and I dreaded 3 more years with it at a ridiculous price. When I was told they couldn't help me get into a car that better fits my needs, I emailed Patriot and Jackie promptly responded and I met with her to discuss my situation. She genuinely cared. She connected me with Richard who reviewed my options and helped me find a car I really do enjoy and fits my needs and lifestyle much better. Poor guy must have gone over the numbers with me 100 times and in various ways, but he is patient and kind to be so thorough with me. From there, David helped me complete my paperwork smoothly. Each employee I encountered that day was so pleasant and nice. Thank you for helping me when you certainly could have said no. I love my Subaru!

Homer33

5 de ago. de 2011

Jim Connolly was the first person I met, he was informative, friendly, helpful and knowledgable. David Shoemaker was very clear, helpful, friendly. Both employees are on the top of their game and you could ask for a better experience. Also, loved Colby's presence in the salesroom.

curryander

30 de jul. de 2011

Car buying is hugely stressful for me, and the folks at Patriot made it as easy as it could have been. They were the first ones to come up with a quote for the car and trade-in, and the numbers exceeded any that I asked for. I felt like Tony listened to me, didn't try to pressure me, and offered the best price I could find. Another dealership met this price, but the fact that I felt the experience went well at Patriot, and they promised continuing customer service at a very high level won the sale.

freem

24 de jul. de 2011

Came back to patriot Subaru for a second purchase. Was refered specifically to Jackie. She worked with me to find a car that fit my needs explaining the hows and why's and the warranty. Jackie was quick to engage on a personal level and not just be nice to sell a car. Furthermore she was excellent with my kids. The dealership itself is very kid friendly. The July 4th BBQ was a huge hit with them and the free arcade style video games and internet access helped keep them occupied as well.I would absolutely refer anyone in the market for a new or used car to Jackie. well Done!

jenn157

7 de jul. de 2011

I had a great experience purchasing my new car from Patriot Subaru. Everyone I spoke to was knowledgeable and friendly. They were patient with me and answered all my questions. I had no doubt that I was making the best decision and getting the perfect car for my family.

Jme124

19 de jun. de 2011

Patriot Subaru is the best dealership I've ever purchased a car from. The team really treated me like family. Sometimes buying a car can be a daunting experience, but my experience with Patriot was enjoyable and hassle-free. Doug did a wonderful job going through all of the interior and exterior features of the car I wanted and answered all of my questions with professionalism, clarity, and impressive knowledge of the Subaru brand. When it came time to go through the requisite paperwork, David really explained the process to me and answered any questions I had with ease and expertise. I did not feel rushed and was really taken care of. Everyone at Patriot, including the owner, Adam, were extremely friendly, professional, and helpful. I would recommend this dealership to anyone. Thank you!

arrowc01

10 de jun. de 2011

My experience with the dealer and especially the sales department was excellent. I inquired about the dealership buying my car outright from me. My goal was to not have a car payment for the summer and buy something new again in the fall. Not only did they pay off my loan, they gave me what the car was worth and almost $2,000 more than the Honda dealer across the street where I bought the car new. I know where I will be going when I decide to buy another vehicle.

AnnMarieJuliano

4 de jun. de 2011

1:00 PM Memorial Day my husband and I went to Patriot Subaru, we were greeted by Vinnie, he asked what we were looking for. I said "we were looking for 2 things, a price for you to buy our car outright and a second price if we traded it in". Vinnie replied and I quote "No Problem, they are one and the same".We spent the next hour to hour and a half, waiting and looking at a couple of cars, we finally received the offer in writing (that the manager worked on)and we left moving on to other dealerships to look at other cars that were on our list. We ended up at Prime Hyundai and found the vehicle that we decided that we wanted to buy. (we have since purchased the Hyundai). We called Vinnie and told him we would like to take him up on his offer to buy our car. He then completely changed his story and said he would have to find out if his manager would even want to buy my car we were put on hold for several minutes and then disconnected, he called back and said that they would honor their written quote only if we traded in the car, if we just wanted to sell it would be thousands less. So I guess the "No problem, they are one and the same" was a flat out bald face lie. For the record I am also filing an official complaint with the Better Business Bureau for their dishonest business practices.

angejeffrockon

8 de may. de 2011

Since 2004, I have purchased several vehicles with Patriot Subaru to include maintenance services. What makes this dealership so special? Quick simply put, its employees. Doesn't matter whether you are working with the owner, a prior or new salesperson, upper or lower management or the service department. Always a smilng face, always willing to work with you and listen to your needs, unprecedented desire to provide you with the best experience possible. How great is it when you can walk back into a dealership and be greeted on a first name basis?! It's like being in "Cheers". So thanks again to Adam, David, Jackie, Vinnie, Wayne and of course, Colby. Hope I didn't miss any one. Customers for life--Jeff and Ange

jonlie

23 de abr. de 2011

My wife and went in to look at what we might be able to get into for a new car. Our car was getting up there in the the miles and was still in decent condition, so we felt we could get a good deal on trading it in. So we met Corey Creteau our salesman at Patriot Subaru, he was extremely helpful and let us test drive and look at numerous cars till we found the one. They helped us with getting a good deal on a load with a bank and really made the process easy and painless. Which is always good. Im happy with the great new car and service my wife and I received at Patriot Subaru, Corey really is a great salesman.

rngypsy

22 de abr. de 2011

Been looking several weeks for a new car been to several dealers and was not happy with dealing salesmen & managers.Went to Patriot which was by far my best experience. Everyone salesmen, sales manager & finance highly exceeded in being friendly, polite, respectful, not at all pushy. They all listened to what I was saying was treated fairly when it came to purchasing the car, financed it with them & the paperwork etc was incrediably easy from the last time I bought a new car (7yrs ago). My car was ready to drive away when I came to get it. The overall experience & atomosphere at Patriot I felt was customer friendly & professional and will certainly recommend them to friends & family. Theresa Mazziotti

kmross

21 de abr. de 2011

To Whom It May Concern:To say that I am an extremely satisfied customer is a large understatement. I ended up at Patriot Subaru after doing my homework at other dealerships. I was a bit discouraged and very tense before walking into Patriot Subaru. I knew that a very good friend of mine's daughter, Jessica Guerrette, had recently been hired there...and that is actually what brought me there to begin with. I have known Jessica myself for a long time and lover her to pieces. I knew that she wouldn't steer me wrong. Jessica's enthusiasm, encouragement, wisdom and overall professionalism put me at ease from the first moment. As soon as I stepped foot on the lot I knew I was in the right place. I literally walked into the showroom, saw Jess and said, "hey, Jess, want to sell me a car today??" She was thrilled as I was too. She showed me some cars, told me about the current one I just bought yesterday, we took it for a test drive and I knew my search was over. Jessica made this tedious task so easy for me and I am thrilled. I was happy to be able to help her as well. My goal was to walk out of there, driving off the lot in my new car and writing a check for the amount in full without financing. All of these things were accomplished in approximately one hour. Wow!!!! Just what I was hoping for.Jessica Guerrette should be commended in more ways than I can say on her hard work, dedication and commitment to Patriot Subaru. She is a very hard working young lady and I will tell EVERYONE I know to go to Patriot Subaru. I am very thrilled with my new car and want to thank everyone there, especially Jessica, for truly making this a worthwhile experience. The Sales Manager, Tony, was professional, forth-coming and was also very wonderful to deal with. To say thank you doesn't even quite seem fitting...but truly I am very thankful for all that you do at Patriot Subaru to make your customers feel happy as they walk out the door. I will continue to send anyone I know looking for a car to shop at Patriot Subaru.Sincerely,Kathleen M. Ross(new owner of Honda Civic) :)

stististi

15 de abr. de 2011

We had a good experience at Patriot. We will likely purchase another vehicle here. They have free food on Saturdays, so if you are in the mood for a test drive and a snack this is the place to be. The sales people were friendly and the service people very knowledgeble.

kanders

14 de abr. de 2011

Corey and Tony were very attentive and made the car buying experience pleasant. Corey walked me through every inch of the vehicle, what each feature was and how it worked. I've never had a salesperson spend so much time with me; it was unexpected and I learned a lot. The attention that both men gave me made me feel valued as a customer. I appreciate the time, energy and effort that Tony and Corey gave me.

illogik

9 de abr. de 2011

Awesome service. Everything was taken care of within 3 hours of the test drive. We highly recommend Dan Walker for your next auto purchase. We got the price we wanted on the vehicle we wanted, no pushing for something we didn't want. It was the easiest dealership experience we've ever had!

sidehair

30 de mar. de 2011

I was very impressed and pleased with the service performed on our 2006 Subaru Outback. Dane was especially helpful, keeping me informed every step of the way, assuring that i was aware of the cost involved as well as the time involved. We will definitely be using Patriot Subaru for next service need.

cristal cote

25 de mar. de 2011

I was pleasantly surprised by the Patriot Subaru dealership. Everyone was very friendly, but not pushy. I had not owned or driven a subaru previously and Dan was more than happy to set me up with a test drive. I was really surprised by the way the Forester handled and the soundness of the vehicle itself. The whole sales deal was extremely smooth with no dickering over price or trade in value. It was a very pleasant experience and I would recommend the dealership to anyone. Sincerely,Cristal Cote

Rockinshoe

19 de mar. de 2011

I had a great experience with patriot- I had no issues whatsoever and I felt like they listened to what I was looking for and were helpful without being pushy. The dealership was very straightforward with me and has been very attentive to me since my purchase. I am very impressed with the lifetime warranty and even more impressed by the people who work there. I wouldn't hesitate to send anyone to patriot next time they are looking for a car!

kokofox77

10 de mar. de 2011

The staff at Patriot Subaru was wonderful. Everyone was extremely friendly and helpful. My salesman Dan was helpful, knew the product and found me exactly what I wanted. The buying process was relaxed and easy. I would recommend this dealership to my family and friends.

lovemypreza

3 de mar. de 2011

Every time I go in this service department I get the royal treatment. I'm under the impression that their sales department is the same way! I will be buying my next car here as well as servicing it with them 100%. I suggest these people to everybody I know.

mest

3 de mar. de 2011

I met with Jim C. He's a great sales person and has considerable knowledge about the vehicles he's selling. He answered all my questions and I didn't feel like he was pushing the sale. The staff was also very friendly when I called to schedule the appointment.Thanks : )

kspinney

26 de feb. de 2011

From the moment we walked in the door until 3 hours later when we drove our 2011 Forrester off the lot we had a very nice experience. We knew what we wanted and Corey and everyone at Patriot was there every step of the way to see that we got it. Within the first 5 days of our purchase we got a major snowstorm. We had to drive to an appointment 35 miles away. This is the 4th Subaru we have owned over the years and I have to say it handled even better than expected. We have not used the service department yet but if the treatment we have received so far is any indication then I am sure we will be very satisfied. Again thank you to all at Patriot for your professionalism, courtesy and awesome customer service. We will be sending anyone we find looking for a Subaru your way!

JeepGirl11

13 de feb. de 2011

I recently purchased a Jeep Liberty at Patriot Subaru. Everyone that I was working with was so helpful and friendly it made me feel extra comfortable with buying my car here, I knew right off that it was the right choice. I had been to many dealers before this one and there was always something about those dealers I didn't feel comfortable with. I had a price range and to find the car I have always wanted that was in my price range and was also clean and just perfect I was just so happy and still am. I am so happy that I went to Patriot Subaru that day. I highly recommend this dealer to everyone looking for a car. This is the dealer I will come to in the furture to purchase another car.

lovesubaru

5 de feb. de 2011

I bought a Subaru legacy 2.5i. I have to say i love the car, the process of the purchase lasted a while because i could not make up my mind on which color, which package i wanted, manual or automatic. i have to say that Vinnie the salesman i dealt with was very patient, very professional, very friendly, just a great person overall. made the whole process so much easier. So anyone looking for a new or used Subaru, go see Vinnie at Patriot Subaru and experience top notch sales at it's finest.

buzzkill

4 de feb. de 2011

My experience with Vinnie at Patriot Subaru was top notch! They are very professional, and were able to get me the vehicle I wanted. The sales process was seamless from start to finish. They made everything with the purchase extremely easy, and transparent. I have recommended several family, and friends to Vinnie & Patriot Subaru for both sales and service. The best part of the purchase was after the sale. Continued excellent communication, and support is extremely valuable.

jgerbodegrant

4 de feb. de 2011

I choose Patriot Subaru after a lot of research. Don't waste your time doing the research, I already have done it for you...three times:One of the first things that crosses your mind when you decide to make a big purchase like a house or a car is, "now I have to deal with the sales-people." I had the same thought the first time I decided to buy a Subaru. I'm an anal-retentive person. I do my research. Too much research, probably. After concluding that the best car for me was the Outback I did what everyone does. Start looking for dealerships. I did my search based on dealers within an hour and a half. I figured driving that 1.5 hrs would be worth to deal with the right dealer and get the car I wanted for the price I wanted to pay. I narrowed my search down to three dealers, Patriot Subaru included. I made my phone calls and in the case of Patriot Subaru, was put in contact with Vinnie Martorano. I explained my situation to Vinnie and after a short conversation he agreed to work with me and try his best to stick to my price range. I'm a nice guy, I give people the benefit of the doubt, so I made the hour drive up to Saco, ME.Walking into Patriot Subaru, you would have thought I had arrived at some kind of family reunion. (The only difference being the lack of barbeque, of course). The friendly staff immediately greeted me and directed me to my salesman, Vinnie. This guy pretty much reminds me of a college friend I had and still miss to this day. Very nice, down to earth, loves his family, loves his job...just generally pleasant to be around. Yeah, I had to spend money to buy my car, so it's not all roses, but spending a lot of money never is...so we sit down and start going over the numbers. I had brought a quote with me from a dealer I found down in South Carolina stating that I could get the car for the amount that we talked about over the phone (below invoice). Obviously Subarus are worth more in New England, but money is money, right? I told him that I could get a flight down there right now for $220. If he could sell me the car for my quoted price, plus the 220, he had a deal. It was that easy for me. I wanted a couple extra things to go with the car that they didnt have. Those were taken care of as well at a discounted price. The kicker here is that the model I wanted wasn't available yet and I wasn't about to settle for a different car. They sent a guy up to Burlington, VT to pick up the car and drive it back to Saco, for free.I left Patriot Subaru two days later with the car I wanted at the price that I could afford. Vinnie understood my situation and helped me make that happen. He is a no-nonsense good person. If he cannot get you what you want, he will tell you. If he can figure out a way to make it happen, I can honestly tell you, he will make it happen. Salesmen like Vinnie are the reason I bought my first Subaru, he's the reason I have bought my first three subarus and he's the reason I drive an hour to service my car at a dealer that I trust. I have the option to drive 20 minutes to another one. It's THAT worth it to me. It's 2011 and I know I'm a man with options and I do NOT waste my time with people that I don't trust.

yeaupyeaup

4 de feb. de 2011

ok - i have now bought 4 vehicles from these folks and honestly not sure i would go anywhere else at this point. From the greeting at the door to the handshake at the end, all people in there were extremely pleasant to deal with. Even the service tech that came out to talk to one of the salesman asked how my day was! that does not happen everywhere. Vinnie was great to work with. He is always positive, energenic and NOT AT ALL pushy. When you first meet him he goes beyond that car salesman attitude and becomes very easy to talk to. He has that people person ability to make you feel very comfortable. this place makes the car buying experience painless and quick. If you show up knowing that you are there to buy a car and not to just kick some tires, they will get you in and out in a flash. Its a buisness there to conduct buisness and maybe make a few friends along the way. They have my vote on both 150%!! this place rocks. you go in there and it is so comfortable its not even like being in a dealership. i have been in many many dealerships and this place BY FAR is the best one i have every been in. The service dept is good, but honestly they could use a little bit of Vinnie out there as well. They are great people and very welcoming to everyone!! I bring my son to funtown a few times a year and always make it a point to stop in across the street and say hello to my new friends and as usuall looking around trying to make a deal! Honestly - if you are looking to make a purchase on a new or used car; do yourself a favor and make an appt to meet with Vinnie. If nothing else you have made one more friend that will always be on the other end of the phone when you have a question on a car. It cant hurt just giving them a shot, besides they are on the strip where if you dont like what they have to offer, go down the street. (not sure you will get past them thought- they make it SOOOOOOOO EASY!)

logiewoo

3 de feb. de 2011

From the moment I walked in Patriot it was a completely different experience then any I have had at a car dealership. The whole process was smooth, comfortable and relaxed. Walking in the door I was greeted by Vinnie. He was polite and friendly. Having already been to another Subaru dealer as well as much online research I had a fairly good idea of what I was looking for. After going over my list of wants and my desired monthly payments the team set out to make it happen. I FINALLY decided between 3 different cars (I'm not kidding it probably took me a good hour!) all the while Vinnie, Brian and Keri worked with me to make sure I was happy with my decision. I never once felt pressured, hassled or anything less then in the hands of a team that legitimately wanted to ensure an amazing experience for me. Being curious as I am, everything I had questions on (including what affects trade-in value) were patiently answered. I have never had such an amazing car buying experience. The comfort and sense-of-humor possessed by Vinnie made this purchase surpass most of the customer service experiences I have had in a long time and certainly far beyond anything I would expect from a dealership. I left feeling very taken care of and confident that I had purchased the right car for me and my budget. When I am ready for another purchase I will save a lot of time and headache by heading straight to where I know I'm more than a walking dollar sign. I have and will continue to recommend Patriot Subaru and Vinnie to all of my friends and family!! I could not be happier and I know that anyone who visits there will be in great hands. Usually in dealerships you are expected to give respect and none is given in return. This is not the case here, give respect and it will be given back many times over.

dantedog

3 de feb. de 2011

I just recently bought my third vehicle from Vinnie and the folks at Patriot Subaru and, not only will I continue to buy Subarus for a hundred reasons, I would ONLY buy from Patriot - and Vinnie for as long as he works there. In each of my three experiences buying there, I have found that Vinnie, his colleagues, and the finance manager bend over backwards to make sure that I get a price I'm comfortable with and have a positive experience. I have never felt pressured, nor have I been neglected in any way. As a matter of fact, before buying my 2010 Forester I was very impressed by how patient Vinnie was during my many phone calls to him as I was researching and deliberating my decision of which new vehicle to buy. He made sure that I got an AMAZING trade-in value for my Legacy and a great monthly payment - not to mention a car that I love.In the past 5 years I have referred about 7 friends and colleagues to Vinnie and Patriot Subaru and no one has been disappointed with their car or with their buying experience. Everyone is so friendly and welcoming - even when I am simply there for service - that it almost feels like family. I highly recommend Patriot Subaru, and Vinnie in particular, for exceptional customer service.

C.Pop

3 de feb. de 2011

I started my relationship with Patriot a number of years ago when I bought Vinnie Martorano's old car (2005 Legacy GT LTD). I got a great deal on the car at that time, it was in awesome shape, and it was easy to buy. A few years later I was tempted with an offer on a 2009 turbo legacy that I just couldn't pass up. I bought the car, my wife bought an outback, and the professionalism and lack of BS with negotiations led me to recommend a few of my friends purchase from the same dealer. I was talking with Vinnie about this recently, and we think at least 8 cars have been sold because of my positive experiences and the resulting recommendations. Vinnie has always been friendly, courteous, and fair. I wouldn't hesitate to send my friends to him, and that's not something I'd do lightly.Vinnie is awesome. He's energetic, charismatic, and he's like that after the sale too; we've talked plenty of times about cars, hobbies, etc, with no intent on my part to buy a new vehicle. It's easy to see that Vinnie loves his job. I've had good experiences at Patriot but Vinnie really sells it for me. I don't trust anyone with my hard earned dollars, but do your research, get an idea on what a good price is, then go talk to Vinnie and see how the numbers match up. I think you'll be pleasantly surprised.

kame24

3 de feb. de 2011

Vinnie worked really hard to get me a good interest rate on my loan and he got me a great deal on the car. This is the second car I have bought from him. He went above the call of duty and argued for a better rate because the worst thing on my credit wast't really my fault.

maureenhopkins

25 de ene. de 2011

I bought a new Subaru Outback from Patriot Subaru recently. First, let me say I love the car. However, the buying experience at Patriot was a different story. The sales person was very pleasent at first, but then turned very rude and resorted to high pressure and intimidation tactics that made me very uncomfortable when I said that I wanted a day or so to think it over. This was my first new car buying experience and I don't ever want to go through that again. I would purchase another Subaru without reservation, but certainly won't ever be going back to Patriot, not even for service.

surfskiguy

20 de ene. de 2011

When searching for a new vehicle we read many good reviews about this location. After the initial greeting, which seemed genuine enough, it just went down-hill from there. We made it know that we were very interested and if the right price was found for the right car, we would consider buying it. This was a first new car purchase for my GF, and she was very nervous. They were polite until we simply asked to sleep on the numbers. They blew up like the fourth of July. We asked for a quote, to see where our numbers stood. The nice lady brings back a sheet and said that they can do a credit check and get us some numbers if we sign on the line. After not saying much to this point I perked up and made sure to ask "now if she signs on that line, it does not mean that we are buying the car correct? It is just giving you permission to check her credit and we do not have to accept the price correct?" The answer I got was "yes, this is just to check the credit, and it does not mean she has to buy the car.At one point I mentioned that we had been there for quite some time, hoping to let the salesman know that we were getting irritated with the 2 hours in the dealership. He responded with "you would take a lot longer if you were buying a house". I was like HUH? What does that have to do with anything. After the numbers came back, she asks if we like them. My GF decided that she liked the numbers, but wanted to think about such a large purchase further. After telling this to 2 different people, multiple times, they bring the keys to the new car and place them on the desk. They say congrats on your new car. At this point we ask to take the quote with us so she can show it to her father. They continually ask "what is wrong with the price". I smirk because we are tired and this is getting ridiculous.The they ask us to come into a room off of the showroom. We are again drilled by 3 different people this time as to why we are not buying the car. At this point we have had enough, but they continue to push. I interrupt the pushy salesman, and let him know that at least 9-10 times my GF has let THEM know that she wants to check the numbers with her dad, and would like to go. This arrogant individual leans forward and tells me that "We never told him..."At this point I stand up and politely tell the salesman that I will be outside in our car. Could he please let me know where the keys are. He stands up and says "no problem, the keys are on the counter buddy" hahah I was like WOW... this person has some major issues with rejection.I walk out of the room, grab the keys off the counter, and am smirking because I have NEVER been treated with such disrespect in my life. As I get to the outside door the Sales Manager says very loud in my direction "what is your problem".I turn around and ask what he is talking about. He tells me that I have been smirking and being disrespectful to his sales people all night. I tell him we have been there for over 2 hours (I have proof because of multiple phone calls to family members) and are ready to go. We have been pressured, and treated very poorly.This is when it gets good. He looks at me and tells me that when we signed the sheet that we signed, it usually means that we are buying the car. (we hadn't even gotten a quote yet!! I explain to him that we specifically asked, and the sales woman told us that it was only to check out credit. He tells me "well I wasn't in the conversation, so I do not know what was said." I tell him that I just informed him what was said. He tells me he doesn't believe me.It was just them that My GF came out of the room all flustered. We turned to notice the dealer putting the plated back on our car. Really? We hadn't even said we were buying the car yet. I informed them to have a good day, and we left. On the way to the car, I was told by my GF that she had to argue with the salesman to get him to print the quote.We were planning on buying the car, AFTER she had talked to her dad. I gave this review the short version, but there were many other things that were done to us that were completely disrespectful with no regard for our wishes. They had a car sold, if they had just let us think about it and come back. Not only did they loose a sale, but I will be spreading the word to everyone that I know that this dealership gets POOR marks across the board. DO not buy anything from these individuals. I can not imagine a worse experience for a first time car buyer.

pick27d

19 de ene. de 2011

We recently bought a Subaru Impreza here, after searching other dealerships. Patriot subaru was, by far, the best dealership we have ever had the pleasure of working with. Their prices were the lowest around and their customer service was outstanding. We were not hounded in the parking lot the minute we drove in like were were at Pape Subaru, which was a blessing. Corey greeted us with a smile and a friendly Maine "How's it going?" and worked with us every step of the way. He was truly amazing. He listened, he could answer every question we had, and was honest. He found every military discount and rebate available for us, and didn't give us the "How much do you want to spend?" spiel. He straight up gave us the lowest possible price, and we commend him for that. His outgoing personality and knowledge is what keeps us coming back. We always ask for Corey, and when it comes time to purchase our next Subaru, we know who we will be purchasing through. Thank you, Patriot Subaru, for employing such great people.

famolare

17 de ene. de 2011

We worked together for approximately two weeks to finally reach agreement that was good for both parties. Patriot Subaru employees were all terrific from the yard man to the financial director. It was not any easy purchase for me but it was enjoyable.

toujoursapres

17 de ene. de 2011

My husband and I bought a used vehicle from Patriot Subaru in February of 2008. We were really pleased with Doug, our sales associate as well as the sales manager and the finance manager. I have brought my car there for oil changes and an inspection. I am always pleased with the service. EVERYONE is extremely friendly.Today my husband and I returned to purchase another used vehicle and were again impressed with Doug and the other associates. Patriot Subaru is a really great place to do business. They truly strive to be conscious of your budget and get you the best vehicle for your money. They listen which is really important. They also are sincere in in making their customers satisfied so that they come back.Great place to buy a car!

paumor

15 de ene. de 2011

We have bought alot of cars in our lives and the number one most stressful thing is haggling about price and what your trade is worth. We promised ourselves that we would do our homework as much as possible BEFORE visiting the dealership. We were stuck on 2 makes. The first dealership we visited did not seem to care about what we wanted as much as what we wanted for a monthly price. After 4 hours of sitting in the dealership, the manager came up to me, shook my hand, and said we're sorry but we can't meet your terms. Heck, we didn't even hear THEIR terms yet. So, we left very dissapointed.Within the following few weeks, we decided to take a different approach and come right up front with what WE wanted and let the chips fall where they may. 1st, we picked the car. No if's, and's or but's, we were going to buy a Subaru Forrester. BUT, where would we go. We knew what we wanted for our trade, interest rate, monthly payment and what we were willing to give for a down payment. I made copies for ourselves and the dealer. After looking at all the online listings, we noticed that Patriot Subaru in Saco had a HUGE selection of vehicles. (58 Forresters at the time). This was considerably much more than any other dealer near us.Sooooo, we proceded to Patriot Subaru. When we walked in, we were greeted by Jessica who immediatly tried to find out a few things about us. I thought this was great. Someone who wants to actually know something about us. 1st impression was priceless. We sat down and immediatly told her what we were looking for and not to waste our time for 4 hours. She asked what car we were interested in and we went for a drive. When we returned, She gave us a final price. We gave her our copy of the terms WE wanted. She came back $3.00 more. I was amazed. She didn't have to go out back 5 times to get a new price. We said "YES" and it all went UPHILL from there. Jessica made us feel at home. We were served lunch, and the waiting time was minimal. The sale was OUTSTANDING from start to finish. Their service was impeccable. This dealership strives for quality at the same time maintaining a "GREEN" atmosphere.I have never met a more friendly and knowledgable staff. We got the price we expected, the service we expected from the 1st welcome to the handshake of David in the finace dept. They also followed up twice within the 1st week of ownership.The staff of Patriot Subaru is the best of the best. I WILL recommend this dealership to everyone.

Ajh3210

12 de ene. de 2011

Great people, outstanding service! Love my car, loved my experience!Would recommend this dealership to anyone! Best place to get a car in Maine!! I am now a lifetimeSubrau owner, the quality of the car and friendliness of service at the dealership made this an incredible experience.

d2h

12 de ene. de 2011

What a great experience. Fast, easy and comfortable. Keri Lavoie and I spoke before I came into the dealership. She knew what I wanted in a new vehicle and had it pulled up and ready for a test drive as I drove into the lot. I enjoyed working with Keri from the beginning to end of the deal. Subaru was what I traded in, and what I will drive for lifetime! The dealership was friendly and I spread Keris name and the dealership to many!

Bob and Marilyn

11 de ene. de 2011

The rating above is an honest evaluation of the character and service rendered by the entire staff of Patriot Subaru. My wife and I came there to look and gather some information, we left with a new Forester. To say the least we were both completely satisfied and intend to recommend Patriot Subaru to all our friends.

lwoodman

7 de ene. de 2011

Richard was very knowledgeable, helpful and patient. My husband and I knew we wanted a Subaru but had difficulty deciding between a Forester and an Outback. We each drove several different vehicles and asked many questions about their options, differences between the vehicles and financing. Because he was willing to spend the time to answer our questions and help us figure out which vehicle would be best for us, we purchased a new Subaru Forester tonight. Thank you Richard!

tg521

4 de ene. de 2011

great place to do business,i feel they did everything possible to get us what we wanted and then some. i would highly recommed anyone to do business with Patriot Subrau, anytime, anyday. They are so friendly, just abunch of great people working there.

John Hackett

1 de ene. de 2011

Everyone we dealt with ay Patriot was very nice. Jessica Nelson was outstanding! Extremely knowledgeable of the product, answered all questions, and was particularly impressive at closing the sale - and was as personable as could be throughout the process. I was ready to walk and she got me to drive off with a new Outback. She followed up with a call the day after the purchase and I'm quite sure that she will always be helpful if we ever need anything in the future. Having been in sales for 31 years, I know a good salesperson when I see one. If I wasn't retired, I'd be trying to lure her away from Patriot. Jessica made buying a car a good experience and I haven't ever said that before.

rrich57

31 de dic. de 2010

This dealership has been a joy to work with, I now own my second Subaru. The service dept was always great to work with in providing maintenance on my 1999 Subaru. I now have a new 2010 after working with Jessica. Always look forward to seeing service for my maintenance, they are always very courteous and helpful.

SMH

28 de dic. de 2010

After buying my last car at Patriot Subaru I will never go to any other dealership. Corey was great to work with. Instead of selling me on a car he worked hard to educate me on the Subaru line and find the car that would work best for me. I recommend Corey and Patriot Subaru to everyone I know who is looking for a car. It is great to be able to send my friends to a place where I know they will be treated well and wont feel pressured. Thanks Patriot Subaru for being my dealership.

kjohnston

28 de dic. de 2010

Was a very enjoyable and efficient process. Jessica was very helpful and the dealership bent overbackwards for me to make sure that I got the deal I was looking for. Even calling my insurance company and setting upmy insurance on my new car purchase.

Scubba

24 de dic. de 2010

My sister referred me to this dealership after her boyfriend had a great buying experience. What I found was; everyone at the dealership was laid-back and extremely helpful, especially the sales gal I bought my new car (impreza outback sport) from. At no point did I feel pressured into a sale, she even somehow made trading in the impractical yet very fun car I was driving (s2000) as easy and fun as it could be. I haven't been in for much service but the oil change I went in for recently was quick and painless. Overall I was and am very satisfied with the car and the dealership.

ingramdave

24 de dic. de 2010

I worked with Patriot for over a year to research and debate and decide and FINALLY bought a car from them. They were awesome and very patient, and thorough and accomidating. The only very minor point I had was that when I finally sat down with them they ried to origionally quote me a price of MSRP, with I thought was a little unsetting, because who whould evr pay MSRP unless you wern't paying attention? Further their web site quotes a price on the car of significantly less than MSRP. Anyways I wanted to say that they really went out of there way to accomodate the fact that I was 3000 miles away and most of our communication was done by email. They even came down to my home in New Hampshire to help me get an unregistered car up for a trade in. I would totally recomend them, do your research of course and be honest and reasonable and I think you can expect the same from them. Oh and work with Jess, she is awesome, but make sure you open the door for her, because apparently most people don't and whats up with not holding the door for a women?

ronpaul

24 de dic. de 2010

Everybody was outstanding It was the best car buying experience we have had!We have purchased many new cars in the past. Richard knew everything about the cars that they are selling. The dealership played no games and did not pull any fast ones. The deal was hands down the best!!

mmgoodrich

24 de dic. de 2010

The people at Patriot are extremely friendly and helpful. It was the best experience buying a new car I've ever had. Every question was answered, the process was easy and fast. They worked hard to find me the perfect car with all of the features that I was looking for. And now each time I go in everyone checks in with me to make sure I am still happy with the car...and I am!

KMarmen

1 de dic. de 2010

Patriot Subaru, is the best dealership I have been to so far. The staff was extremely courteous and friendly. What ever was requested was given to us. They are educated people with the attitude to lead in their fields.I am from Canada and was there to purchase a pre-owned vehicle. I was not disappointed what so ever. The product was about 99% of what they had described. When the deficiency was flagged to them, they immediately wanted to work it out. They felt very bad that it was overlooked and offered every possible solution. Unfortunately I was restricted on time because of the travel time to go back home. They helped me out as much as they could with my time constraint and accepted to reduce the price in order for me to fix the mistake.All in all I enjoyed myself very much and Patriot Subaru, well actually the staff made sure that the experience was THE least stressful car purchase experience yet. Bought 5 cars so far. It is a shame that they do not sell ALL brands because I would purchase all my cars from them. I have now been in customer service management for 6 years and could only hope to obtain a staff like theirs before I go on my retirement! KUDOS to you Patriot.P.S. I love my SRT-6!!!!!! You made such a good impression, the friend that came with me is in the process of buying a Subaru Who knows we may even go see you!Kevin

aglaia531

4 de oct. de 2010

Working with Jackie at Patriot was a terrific experience from start to finish. Her prompt call in response to my internet inquiry provided me with all the information I needed to head down to Patriot and test drive two different vehicles I'd been interested in based on the web listings. I'd never owned a Subaru before, but you look in the employee parking lot at Patriot and that's all you see - you know these employees are genuinely passionate about their product, because they all drive one themselves. Everyone on the sales team (and it truly is a *team*) was fun and playful; these guys really seem to enjoy what they do, and working with each other. I'll definitely return to Patriot for service and my next vehicle; it's a great dealership with a great staff.

dogslife

4 de sep. de 2010

I just bought a 2011 Subaru Legacy at Patriot Subaru in July. This was the most pleasant experience I have ever had at a dealership. I emailed Patriot first and dealt with Keri and Jackie. Both of them provided everything I could have asked for and more; they were informative, respectful and competitive. Great teamwork too! When it came time to visit the dealership I was assisted by David who was equally helpful. I love my Subaru but surprisingly I like the dealer even more. I just completed my first service and the people at Patriot continue to exceed my expectations. No more miserable car buying for me! I recommend this dealership to anyone in the market for a car.

coachmartin

4 de sep. de 2010

I lost a 2003 Baja in a storm and wanted to get a Good one to replace it. Patriot Subaru found a GREAT 2006 Baja for me in NY and brought it home for me. I am SO happy to be in a Baja again. Any extra cost I may have paid to have them get me my car is well worth the peace of mind I have(knowing their service department, and the 160 point inspection...carefree driving once again!) Buying a used vehicle can be scary, but I am confident I got a super car and will be happy for years to come. The owner and his Katrine Rescue Dog even came out to make sure I was happy with my purchase. I found this dealership to go above and beyond to make me happy in a very quick timeframe!!Give them a shot, they'll make you happy too!

greenguy

2 de sep. de 2010

This dealer was by far the best experience I have had at any dealership. They took the time to insure I was treated fairly and given the attention needed. The prices were very good compared to other Subaru dealers in the state that I have been to as well. Great job Patriot!!

SubaruPurchaser

1 de ago. de 2010

My wife and I went car shopping last week. We went to Patriot Subaru in Saco. She was interested in a new Subaru Forester, and test drove one. We came to an agreement on a price, but the only thing we did not like was the color of the car. The salesman told us that he was going to check other dealerships to see if they could find one that was not silver. They called a few dealerships and said that they couldn't find one yet but they would let us know by 8:00 that night or first thing the next morning. The salesman told us we needed to make a deposit of $500. I specifically asked him that if we didn't like or want the car that they got from another dealership at that point, what would happen, and he said they would refund our deposit. I paid him with my debit card and he said he would call us. By 11:00 the next morning, we had not heard anything from them. I called the dealership and asked for the salesman and they told us he had the day off. I told them that we were supposed to recieve a call from them about our car, and they said that they would have someone call me. I picked my wife up at work and she was disappointed that they had not called. We were driving by another Subaru dealership in South Portland called Pape, and we pulled in. They had the car that we wanted there. While we were at Pape, the salesman from Patriot texted me and said they found a car and that "our payment was going to go down significantly because it doesn't have all those accessories." To make a long story short, we ended up buying the car from Pape because the car at Patriot was just not what we wanted. I called the salesman and let him know and told him I wanted by deposit back. He said I could come in and get it back. I went to Patriot to get the deposit back and was told that they will not give it to me. I have a reciept for the deposit and no where on it does it say it is non refundable. The sales manager was really rude and unprofessional, and then the owner came out and told me flat out that I was not going to get a dime of my money back and called me a liar. They were definately intimidating me out of a deposit that I was told was refundable.I would not deal with Patriot on anything. When you are buying a car they act very friendly and helpful, but I saw a different side of them and you would not want to be treated the way I was. A car is a major purchase you make very rarely and I would make sure you deal with a dealer that is honest and will treat you the right way ad Patriot is not that dealer. This situation easily could have happened to you. Good Luck.

catlovah5

1 de may. de 2010

After spending months looking for cars and settle on the Outback with specific options, I test drove at Patriot Subaru and later contacted one of the internet saleswomen: Keri Lavoie. I had read good reviews about them and they were the closest dealership to me. Keri was very professional and we exchanged a few emails and calls until we agreed on a price. The car had to be ordered but it turned out later that one was available and they would add accessories at factory prices to move the car.Scott Kaufman did the paperwork and was also very professional and helpful. I ended up trading in my old car and getting extended warranty for my new outback.I was introduced to the service department and all of the managers and absolutely everyone at Patriot was so helpful and amazing. EVERYONE SHOULD BUY AND SERVICE AT PATRIOT SUBARU! :-)

Abjinbethel

17 de abr. de 2010

I wanted to trade my truck in for a new Impreza because of the gas mileage difference but I owed a lot of money on the truck. I contacted Jackie on the internet and she was able to help figure out what they could do to help without making my payments go up too much. She was honest with me the whole way, and even though I lost a little bit of money on my truck, she made it very worthwhile for me to trade because I get MUCH better gas mileage in my new car and the lifetime warranty is a huge bonus. It was really easy to get the information I needed to make a good decision - most of our communication was done in email. I live 2 hours away from Saco and it was totally worth it for me to buy my car at Patriot because of the people and the warranty, and the price I paid for my new car. I would recommend them to anyone looking for a new Subaru.

SarahBouska24

9 de abr. de 2010

My fiance and I had been thinking about getting me a Subaru, i stopped at Patriot and from the minute i met Vinnie I knew this experience was going to be a non-forgettable one. Vinnie talked to us like grown ups and didnt hold anything back, told us everything up front. Explained everything to us, had fun on our test drive, explained the car extremely well. Out of all the dealerships i have went to i have to say this is by far the most professional one i have ever been too. The price for the car was great, and worked with my trade. Everyone there said hi regardless if they were helping us or not which was great. When we drove off the parking lot in the new car it felt great, and we are definately going to come there in the future for a new car and recommend Patriot Subaru to anyone looking for a new Subaru or first time buyer.

jlf44

10 de mar. de 2010

I recently purchased a used vehicle from Patriot. At the negotiation I was adamant that I would not purchase a car that day if I was not pre-approved on my own. If I needed a cosigner I was going to sleep on my decision. The dealer knew I had a cosigner if need be however I wanted to find a loan without one. I was pre-approved but only because the dealer accidentally put down the wrong amount of monthly income (a number I had never mentioned nor had written on my credit application). Once I had taken the car home for a few weeks they came back saying I then needed a co-signer to keep the car. At that point I had already registered it and wasnt about to bring the car back. I felt the dealer fraudulently got me pre-approved just to make the sale, knowing I had a cosigner and I wouldnt have the heart to return the car after a month of ownership.

skr

21 de jul. de 2009

We had an OK experience when we bought our car at Patriot. A few shenanigans regarding trade-ins and price, but they tried to make good on the problem with a promise of free oil changes for a year. The real issues started here. When we returned for our first oil change, they told us they had no record of the promise. So we paid for oil changes. For the past couple of years, we've noticed that every time we come in for service, we have a salesman all over us trying to get us to trade in our car. These guys are quite friendly, but very aggressive. I just don't feel like I trust them. I'm concerned that the service guys are trying to scare us with big repair bills so we will trade the car in for a new one.

George Bergevine

21 de jul. de 2009

I had just learned that my car had a bad value and actually went to the Toyota Dealer down the street from Patriot. They did not take the time to speak with me. I drove into Patriot Subaru and was met with a curtious hello and if I needed assistance please let someone know. The staff was friendly cooperative and positive from the start. Two days later I purchased a new 2009 Subaru. When picking the car up I received two unsolicted positive statements from people having their cars serviced. I feel that this has started as a postive experieince and can only grow from that point. I am glad that I stopped at Patriot and look forward to many miles and years of a postive relationship.Thank you!

snera

28 de may. de 2009

We have purchased 5 cars from Patriot in 5 years, my Mother, my Husband, mine and 2 of our kids all have Patriot Subarus. They are the best, whether for a car or for service. Before Patriot we were buying and servicing my Subaru at another dealership that is no longer around, as good as the car was there service was horrendous. Maybe the most important thing I can tell you about Patriot Subaru is that everyone that I deal with has been there for us and they don't change people every week, we will always be Patriot Subaru customers.Colby the dog is the best.