Joshua Pegram

9 de may. de 2016

Great service staff!! always easy to get in for service!

Jeremy

8 de abr. de 2016

The service was excellent! My vehicle was fixed right the first time and did not have to wait long. Very helpful and knowledgeable staff. Thank you!

Amanda Elmore

1 de abr. de 2016

The people are friendly and the service was quick. Thank you

Glenn Wyatt

21 de mar. de 2016

Lincoln MKS 2013, Service was about one hour. Yes someone drove me to the YMCA so I could workout while the car was being serviced and came back to get me. Thank all of you for the wonderful experience of buying a car there.

Ricky Darr

22 de ene. de 2016

2013 Escape. Another recall repair. Looks like too many recalls. Tires wore out at 35,000 miles.

Dallas Hodges

18 de ene. de 2016

I had to have my brakes replaced for my Crown vic. I started to have another place do the job, but they didn't use Ford parts. I chose Parkway Ford as they had a decent price going on for the service. They took me home and when they were finished, they picked me up. You can't beat that kind of service. I have nothing but praise for this service dept.

Suzanne Nelson

10 de ene. de 2016

I had the Works & State Inspection done on my car . The staff was very helpful & nice . The price was also reasonable . Thank you .

Carol Newsome

31 de dic. de 2015

Service dept- is always very friendly-helpful and very efficient in all things---VERY satisfied!!!

Joel Souther

30 de dic. de 2015

They diagnosed the problem, and made a recommendation on how to avoid it going forward. It took a little longer than I would have liked, but then again, I didn't have an appointment. When the cylinder misfired, and the engine light came on, I took it in anyway. They still had me in and out in about two hours, and that also included a tire rotation and oil change. Not bad overall.

James Webb

29 de dic. de 2015

Jessie worked very hard on behalf of the sale, and his efforts are appreciated.

Joseph Miller

20 de dic. de 2015

Staff was friendly and made you feel welcomed! Everything was clean and looked organized.

Linda Lopp

15 de dic. de 2015

Ford Crown Vic 2001. Service was great. Staff was very friendly and the work did not take very long.

Roger Mckay

30 de nov. de 2015

No problems here, nice people, good service. all you could ask for.

Howard Petree

27 de nov. de 2015

We had an excellent experience with Maurice and with David Stone. They were very professional and polite in helping us and answering our questions.

Donna Williams

10 de nov. de 2015

Helpful friendly staff. Great service. Clean facility

Joe Hearn

6 de nov. de 2015

I experienced quick, courteous service and professional work

Clement Albertson

4 de nov. de 2015

Battery died on my new car at 1400 miles. Service department responded quickly. Perhaps too quickly- forgot to reset the check engine light. I thought that it would go out after driving but it has not yet. Will have to go back when I find time.

Sheila Brinkley

31 de oct. de 2015

My repairs were completed ahead of the expected time.

Bobbie Lemons

28 de oct. de 2015

very helpful & courteous service dept.it is such a great ease,to have a courteous car to take you home & come back to get you when your service is done.

Gary Houston

28 de oct. de 2015

I don't let anyone else touch my Edge. I used to do my own oil changes, but it does not make sense any longer. So I want someone that knows what they are doing to change my oil, and maintain my Edge..

Joe Martini

15 de oct. de 2015

Service was fast friendly and reasonably priced. I will highly recommend to everyone. Thanks for the good job.

Ken Wilhelm

15 de oct. de 2015

Parkway accommodated the inspection of my 36' motorhome in a safe and professional manner! Not too many places I would trust with the safety of my RV but Parkway Ford of Lexington is now on my list of trusted sources.

sherman cook

13 de oct. de 2015

Had to turn around and take it back, was still idling to fast, which is why I took it in to be worked on. So my question is, is the first work they did on it unnecessary done? They did not charge me for the follow up visit.

Leonard Pruyne

12 de oct. de 2015

Was in Advance, NC in my RV after having a new engine installed in Buffalo, NY. Engine light was on so I called Parkway Ford about 7 miles down the road. "Frankie", one of the Service Advisors, immediately made and appointment for me for the following Monday (unlike another Ford dealer in NY State that told me they couldn't even look at my RV for 2 weeks). Antonio, the ASE Certified Tech started analyzing the problem shortly after I arrived tracing the wiring from the "Knock Sensors" (that were supposedly making the check-engine light come on all the way to the computer where he found the problem....not the Knock Sensors but THE COMPUTER. The computer was basically giving a "false-positive" reading from the Knock-Sensors thus causing the "check-engine" light to illuminate and both he and Josh, another service Advisor, agreed that because of what Antonio had found, the RV could be driven until a new computer could be located and installed. I would HIGHLY recommend Parkway Ford Lincoln-Mercury to anyone looking for top-not service and to be treated like a human being......not just "another Ford owner with a problem". Hats off and Kudos to Parkway Ford Lincoln-Mercury.

Deborah Cole

12 de oct. de 2015

Again Frankie exceeded my expectations. Great asset to Parkway Ford!

Judy Thompson

12 de oct. de 2015

I have a 2013 Focus which I purchased in Fayetteville because my daughter lives there. I live in Lexington and am now bringing my Focus to you for service. I LOVE your dealership! I have been treated so kindly and the service so far has been great.....oil change, tire rotation, and a recall item. Please know that I am very happy with your dealership, I'm totally in love with my Focus and I will certainly refer others to you!

Dale Byerly

10 de oct. de 2015

very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Michael Lockamy

10 de oct. de 2015

The service was excellent. Waiting area was clean and comfortable. Overall good experience.

Deborah Gainey

8 de oct. de 2015

My husband and I purchased a Chevy Impala Limited.The service was excellent and the staff were very helpful.

Danny Johnson

7 de oct. de 2015

did a great job this survey is way to long and complicated

I Bonita Cornatzer

5 de oct. de 2015

I was thrilled with the people that I talked with on setting up my appt. The service was quick and sufficient. They were very knowledgeable and were able to answer all my questions.

Steven Maurer

24 de sep. de 2015

The staff in the service department were very friendly and helpful. Very happy with the service. We even had time to deal a little with the sales staff (Jesse and Chris ) They were also very friendly and helpful. Being to new to NC it meant alot. We were looking for a dealership to work with and believe we have found it even though we live in Asheboro where there is a dealership closer. Thanks alotSteve Maurer

Curtis Baker

22 de sep. de 2015

The service manager, Frankie, was very helpful and assisted me with my insurance. I will be back.

Martha Meadows

17 de sep. de 2015

Thanks for your patience and commitment to excellent service. Many thanks to Joshua E. Pegram.I will return to Parkway Ford, Lexington, NC.

Mark Leonard

15 de sep. de 2015

Very nice, items were covered under extended warrenty less deductable. All repairs completed

Corbin Shook

15 de sep. de 2015

-purchased an escape-had very helpful service-they found the perfect vehicle we were looking for-staff was awesome

Suzanne Nelson

13 de sep. de 2015

Took car back at appt time and took care of service quickly and explained charges completely .

Josh Lohr

9 de sep. de 2015

So I brought my Focus ST in for its first oil change and routine checkup. She received a clean bill of health, but man she was thirsty! 5.7qts of oil for the ecoboost. My tech was very knowledgeable since he currently owns a Focus ST as well, and answered all of my questions about the car. So I knew she was in good hands! After a thorough inspection, air in the tires, and some washer fluid, I was on my way!

Janice Pritchett

8 de sep. de 2015

I have a 2010 Ford Escape that I took in to fix a recall item. They were courteous and the service was completed in a timely manner.

John Dean

4 de sep. de 2015

Frankie is outstanding. The young man who fixed my door lock was great... he is an asset to your group will be back

Jeff Miller

22 de ago. de 2015

Fast Service always. Friendly Service Advisors. Parkway Ford of Lexington keeps me running good with over 150,00 miles on my '06 Fivehundred..

Robin Tysinger

21 de ago. de 2015

Johnny Cole is the best there is! We have bought 3 vehicles from him and have sent friends to him. Parkway has always been spot on with service and I would recommend the dealership and the staff! Wonderful experience every time!

Courtney Ridenhour

20 de ago. de 2015

We purchased a Ford Explorer. The communication at your dealership was great. I received a phone call and immediately received an email with the information I was wanting. Jesse was very easy to speak to and get in touch with. He was very professional and made a great impression on me and my family. We will definitely be back to purchase our future vehicles. I had to bring my car in the next day to get a minor detail fixed. I was very impressed with how quick they took my car back and how quickly they got me out. I was on my lunch and the respected that time. Your customer service was excellent!

Courtney Honeycutt

17 de ago. de 2015

Slow but in the end sufficient. I love my ford! Still trying to figure out the radio and kinks but overall I love it

Kathy G

13 de ago. de 2015

The service department was excellent. Customer Service was very professional.

Marcus and Shannon Howell

11 de ago. de 2015

We purchased the 2014 Chevy Sonic, as you know. Our salesman, Chuck, was kind and not too pushy. I did like that the salesmen name tags let us know that they are salary. Just 5 days after we drove it off the lot, the car had to be taken back because we heard a squeak. Parkway Ford did a good job of taking care of the problem. I am not happy that because it is a Chevrolet product that they could not work on it in their own garage, although I understand.

Robert Frye

10 de ago. de 2015

Excellent service, as always. .....................................................................................

John Roark

4 de ago. de 2015

Service is excellent and hassle free as always. With service like Parkway has provided me you have earned a customer for LIFE. Keep up the good work guys

Greg Griffiths

4 de ago. de 2015

Quick to make adjustments to service rendered to meet my needs.

Joel Souther

1 de ago. de 2015

I feel like I was not allowed enough for my trade in. I really enjoy the new Ford Fusion Titanium Hybrid, don't get me wrong. It's amazing. Gary Houston was stellar in his professionalism and knowledge, and his willingness to work to make the sell. I just don't think the trade-in allowance was fair.

Theresa Wilson

31 de jul. de 2015

My wife bought this car for her commute to the Baptist Hospital, 27 miles away. We had excellent help from our local Parkway Ford dealership in Lexington, NC. They found exactly what she requested with the right equipment and color. She is still getting used to the wide array of controls and options available to her. At first she had trouble getting the steering wheel, pedals and seat just to suit her driving style. After a few days she began to find all the right adjustments for everything she uses. From this, I take that she is more enamored with her car as time passes. The buying experience at Parkway and the salesman, John Cole, was excellent to say the least. We got a fantastic deal on this new Taurus.

Austin Black

30 de jul. de 2015

salesman, johnny cole was very knowlegeable,courteous,and easy to work with. Not sure his name but finance manager was also the same as above, and answered any questions i had as well! I would highly recommend this dealership to anyone. thanks

Jasper White

23 de jul. de 2015

Staff was awesome! They always work me in when their busy. They take great care of my Escape!

Kristine Ciancimino

15 de jul. de 2015

All staff was great! Very clean and friendly atmosphere, loved the car buying experience.

Nancy Vasquez

22 de jun. de 2015

service was great, staff always friendly and helpful

Ann Orgeron

14 de jun. de 2015

I just moved here from El Paso TX. We bought our 2013 MKZ in April, 2014, from Casa Ford Lincoln in El Paso. I love my car. The people and service at your dealership were fine, with the exception of the car wash. My dealership in El Paso always washed and vacuumed my car very thoroughly when I came in for service. Is this also your policy? When I picked up my car there were still bugs on the grill and on the windshield. I had just completed the 1800 mile drive from EP, and admittedly the car was filthy. I was really counting on getting it cleaned up. Maybe I should have found out if a car wash with oil change service is your policy. Other than that, everything was fine. Daphne Ann Orgeron

Orion Lewis

6 de jun. de 2015

Very helpful with the information provided and a persistence to figure out the problem. Overall very pleased with your services.

Brandy Carlton

5 de jun. de 2015

Purchased ford fusion 2014. Had to wait for it to come from the beach. They were all trying so hard to make this happen for me, and would go above and beyond what I've experienced before to do so, however, I was not even convinced I wanted a focus, and really wanted to see my car in person or at least know about the features before I signed the dotted line, but that didn't happen and once the car actually came around from being cleaned, which it was stunning and I do love my car, there was an issue with the upholstery of the back of the car..for a car that has never been used, I was a little disappointed, just because I am a very type a person and it should have been fixed

Kristine Ciancimino

1 de jun. de 2015

I absolutely love love love my new Focus! Great sales and service team!

Claude Adkins

30 de may. de 2015

You were supposed to call me for a recall on my doors. Haven't heard anything yet.

Delmar Little

27 de may. de 2015

They stayed late & helped us with our vehicle purchase. We really appreciate what they did and are very grateful. Thanks.

Sandra Thompson

26 de may. de 2015

Good but very expensive... First service I had to pay for

Willie Gwyn

20 de may. de 2015

Thanks, Thanks, Thanks , ThanksAll my time while there was good.

Andy D

15 de may. de 2015

Everyone was great as usual, in and out no problems. Thanks

Bobbie Lemons

13 de may. de 2015

very helpful service was very good. my neighbor went for me & they were very nice to him.

Roger Loftis

30 de abr. de 2015

I came in without an appointment. The part had been ordered and arrived. The mechanic came in at 8:00 AM and I was out at 8:07. Thank you and the coffee was good.

Thomas Harrison

29 de abr. de 2015

We had a very positive experience with the purchase of our 2015 Fiesta. Everyone tried to accommodate us and meet our limited time that Saturday morning. The staff is wonderfyl

Ann Wilcox

28 de abr. de 2015

Gets stuff done in a timely manner. The people are friendly.

Gary Houston

27 de abr. de 2015

I always get the best service at Parkway of Lexington

Patricia Karnes

27 de abr. de 2015

Everyone was very polite and helpful. I thank you.

KATHERINE DUNCAN

20 de abr. de 2015

I have a 2008 edge.I had a oil change and check the brakes and rotate the tire. I was well pleased with the service and the timely manner in which the job wAS DONE. THANK YOU, KATHERINE DUNCAN

James Bobo

17 de abr. de 2015

Service dept the best. J B always takes care of any issues I have without delay !

JW

13 de abr. de 2015

I brought my 2014 Escape in with a sticking lift gate. After 2 visits to another dealership with no results, JB and his guys found and repaired the problem quickly while I waited. Thanks JB!

Gary Frank

9 de abr. de 2015

Repeat excellent service even though I did not purchase vehicle at dealership.

MM Kelly

6 de abr. de 2015

As usual, the service was the best. Most importantly, the personnel were welcoming, they knew their product, they were very helpful and professional.

Clement Albertson

1 de abr. de 2015

Staff was friendly and prompt on every visit. Made buying a car a pleasant experience.

Michael Patton

31 de mar. de 2015

The personel was great, friendly and helpful. I would recommend you to anyone with the confiendance that they would have the same pleasant experiance that i did.

Gary Houston

12 de mar. de 2015

They did a GREAT job on this car....no one else will ever touch it as long as I own it..

Tracey

10 de mar. de 2015

I had already done research and found the truck I wanted at Parkway of Lexington. After a couple of weeks of convincing myself I could manage the payments, I went to the dealership, only to find the truck I wanted had been sold the evening before. Even so, Freddie was able to help me find a 2014 F-150 that I liked nearly as much as the one I'd come to look at. David spent a couple of hours working out the financing so that I could get the vehicle at a payment I could manage. I'll probably go back there for my next vehicle.

Roger Loftis

10 de mar. de 2015

Staff was very friendly and really knew what they were doing. I couldn't be any more pleased with the way my service call went.

Kenneth Mcduffie

27 de feb. de 2015

very good service and freindly personnel at dealership very helpfull and ky needs

George Y.

24 de feb. de 2015

Always go here for service even though I bought vehicle at another local dealer

George Azar

24 de feb. de 2015

The experience was very pleasant. However, sales rep was not fully knowledgable with specific pertaining to the truck. Also, the detail job on this used truck was more of a regular car wash than a detailing. However, sales rep has agreed to have the truck properly detailed next week...hope this time they can get it right, otherwise $200 at SAMs car wash will do the job right.

Jo

17 de feb. de 2015

I purchased a 2015 Ford Escape from Parkway Lexington. The service was great! When I pulled up to test drive, Robert knew which car I was interested in from talking to my parents earlier in the day. They were ready for me. I took the trsr drive and knew it was exactly what I wanted. Everyone was very friendly and extremely service oriented. I went with the Lexington dealership to build a relationship in my home town, and I am very happy that I did.

Amanda Elmore

10 de feb. de 2015

Mr. Cole did a great job finding me the exact car I wanted in my price point. David was very helpful and accommedating with my paperwork. Thank you so much.

Lester Valyer

10 de feb. de 2015

Fantastic service. Was able to get our F-150 in right away without an appointment because we had to leave for an unplanned trip. Thank you for such wonderful service.

Robert Frye

9 de feb. de 2015

30,000 mile service on Lincoln MKZ. Everything taken care of quickly and professionally. Very Satisfied.

Janet Scott

9 de feb. de 2015

Service and wait time were excellent. Also was glad for the price and the use of award points.Thanks for a great job.

Nick Cardillo

8 de feb. de 2015

Went in to stop oil leak. They said my oil pan was leaking. paid $160 for new oil pan gasket and car is still leaking.

David Harris

3 de feb. de 2015

From the moment we walked in, were met by a nice gentlemen. He offered his assistance and was helpful. Everyone there was friendly and helpful. There was no hard sales pitch. The information was given to us and then we were left alone for a little while to talk it over and decide. We purchased at 2015 all wheel drive Ford Escape. It was the most pleasant and beneficial experience we have had in buying a car.

David Sharpe

30 de ene. de 2015

The staff and owner are very attentive and prompt.

Dana and Sharon Lee

29 de ene. de 2015

Everyone is so nice!! I love bringing my truck there for service. The only thing that aggravates me is the account is in my husbands name and its my truck. Yes he financed it..as a gift to me. I just don't like being called Dana. LOL

Ann Crotts

28 de ene. de 2015

The staff are always courteous, answer all my questions and don't treat me like a "Dumb" female.

Torres Adan

27 de ene. de 2015

great& fast services, good quality Parts,friendly staff.

Gary Houston

20 de ene. de 2015

My experience was excellent, as expected....fair pricing, quick turnaround, just overall excellent service!!!!!

Trudy Irving

19 de ene. de 2015

New on-line appointment scheduling is so easy - and very helpful. Response to my appointment request was fast!!!

Mabry Martin

16 de ene. de 2015

2013 Explorer I always have accurate, courteous service. I take my Ford nowhere else.

Barbara Barnes

15 de ene. de 2015

Dealership is always very helpful. Service Dept. is the best I have ever been associated with. always makes sure I have a car to drive during service. Very Professional!!!!

Ruth Kunar

14 de ene. de 2015

Service was great. Easy to make an appointment and got in quickly.

Sara Berry

8 de ene. de 2015

Love taking my car here. The, buy 5 oil changes and get one free keep me coming back!! Frankie in the service department is my favorite. Always friendly and efficient! Keep up the good work guys(and ladies)

Donald Lewis

2 de ene. de 2015

Professional staff, informed and helpful. Experienced, thoughtful, honest, to the point and especially not too aggressive.

William Edwards

1 de ene. de 2015

They know my car and its history. Very considerate of my time.

Linda Nifong

1 de ene. de 2015

Robert is an excellent salesman. He was very helpful through the entire process. We have dealt with himnumerous times and feel he is very trustworthy and honest.We appreciate all that was done in being sure we are satisfied with our purchase.

Joe Biesecker

31 de dic. de 2014

I am pleased with the folks. They have been responsive, helpful and courteous to me. They appear to know me and my vehicle, which is important to me.

Joseph Miller

31 de dic. de 2014

They gave me a good compettitve price that allowed me to buy local!!!

Rufus Hunter/Janice Hunter

30 de dic. de 2014

Eventhough my appointment had been placed on Tuesday at 10:30 in the system, it was actually Saturday at 10:30. My car (Explorer 2013) was taken in and serviced with no problem in a reasonable time. Thank you

Harry Clontz

30 de dic. de 2014

I was very thankful that they could get my service done on short notice .

Sheila Brinkley

30 de dic. de 2014

Pleasant and helpful as always! Everyone I encounter is very professional. I prefer to have my car serviced by Ford experts.

Lester Valyer

29 de dic. de 2014

2014 F-150As always service department did a great job getting us in and out in a timely manner. Just took the truck in for a routine oil change.

Gary Houston

13 de dic. de 2014

Best service department in North Carolina...would highly recommend to all my friends and family

Wade Leonard

11 de dic. de 2014

The staff was helpful and friendly. A positive experience.

Jerry Mcdaniel

1 de dic. de 2014

Very good, friendly service. In and out in good time.

Billy James

1 de dic. de 2014

Service department is great and good fast service. Love the coupons and deals

Resa Barker

21 de nov. de 2014

They take care of all of my needs, the technicians are very knowledgeable with my vehicle and keep it updated as needed

Cathy Hedrick

21 de nov. de 2014

I was at Parkway Ford due to a recall on my 2008 Ford Escape for the power steering. When calling to make an appointment, person on phone was very courteous. After arriving, everyone greeted me and asked if I needed anything while I waited. I was only there 25 minutes and my car was ready. Frankie was person who came to waiting room to go over their service prices, etc when my next service is due. She was so nice. While I was on way to waiting room, polite salesman came up & asked If he could help me. I told him why I was there. He offered to show me new Escapes if I was interested. When I told him I wasn't ready yet since mine was paid for, he did not pressure me at all. Just ask to keep them in mind when I am ready. Very positive experience. I will be back. Thank you.

Bridgette Reynolds

20 de nov. de 2014

Staff was very friendly, and the recalls on my car did not take long to fix at all, so I wasnt stuck all day at a car dealership... I liked that...

Barbara Barnes

18 de nov. de 2014

My car needed an oil change and some work on another issue. i called on Thursday was in on Friday and was given a car to drive. great experience.

Donna Williams

18 de nov. de 2014

Great service Friendly staff I would recommend

Betty Roman

15 de nov. de 2014

I received very professional and courteous service as always.

Matthew Tysinger

13 de nov. de 2014

The staff was helpful with all of my questions and concerns. I purchased a 2013 Ford F-150 XL. The truck was extremely clean and was equipted to fit my needs. I was very pleased with my vehicle and the service I received from Parkway.

Ralph Wilson

12 de nov. de 2014

2013 F-150 . Service & repairs completed promptly. Staff is very helpfull

Brandon

11 de nov. de 2014

Great place to purchase a car. Friendly people from front to back. Would definitely recommend anyone to visit everyone at Parkway of Lexington for automotive needs!!

Willie Gwyn

10 de nov. de 2014

excellent.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

William Edwards

10 de nov. de 2014

When I walked in, they knew my name, knew my car's history and packages included before putting in the info into the computer. they were very considerate of my time and schedule. This service is why I bought and will continue to buy local (US) product.

Margaret Kelly

7 de nov. de 2014

Freddie Lewis always helps me with my concerns regarding my Ford, Edge. He is competent, courteous and professional.

Byron Oswald

7 de nov. de 2014

Appointment on time. In and out very quickly. Excellent service

Trudy Irving

6 de nov. de 2014

Every effort was made to provide us with the best priced tires - and the effort was successful. I am very pleased with the service department of Parkway Ford, Lexington!!

Emily Hulin

6 de nov. de 2014

Quick service. Was able to work on paperwork in the lobby while the oil was changed.

RChriscoe

30 de oct. de 2014

Purchased a 2012 F250. The staff was very nice and helpful, and the service was great. They answered all of our questions and handled any concerns that we had with ease. We will definitely be back to Parkway of Lexington when the time comes for another vehicle. If you visit, ask for Peggy, she's wonderful.

Sidney Staley

27 de oct. de 2014

I pulled in without an appointment, they took my service van right in, repaired it and I was on my way in just about an hour, Thanks, Great Service !

Amanda Brown

26 de oct. de 2014

The service was wonderful and the staff was very knowledgeable.

Tony Warfford

24 de oct. de 2014

JB was very good in taking care of me and my car. Every time I bring one ofmy cars in for service, Frankie or her assistance, JB takes good care of me.They get the service to the right mechanic in a timely manner and gets me on my way without any long wait or fuss.

Joe Mcglothlin

22 de oct. de 2014

Great service everything done on time very happy with dealership

Dan Tricarico

20 de oct. de 2014

Staff was professional. Provided loaner car and our car was ready as promised. Awesome!

Daniel Davis

17 de oct. de 2014

The employees were very helpful and friendly. The work was done in a very timely manner.

Joy Huffman

16 de oct. de 2014

Frankie made sure I knew what was going on with my car at all times.... She wAs amazing ...

Shirley Carman-smith

15 de oct. de 2014

I came in for maintenance and the staff knew me; it was like visiting friends. They pulled my history and we reviewed what was necessary according to my current mileage. We set-up what I could do this time and we planned for the next visit. They did not have a part on hand, as I had stopped in without making a proper appointment, so they gave me a car for the afternoon and called me when mine was ready. It is great being part of Ford's family.

David Eldrenkamp

15 de oct. de 2014

Oil and filter change on my 2010 Edge performed quickly with no problems.

Holly Innes

15 de oct. de 2014

I appreciated the friendliness of your employee Frankie. She was very through and personable. She will certainly be my go to person!

David Sharpe

15 de oct. de 2014

Service is always first rate and on time. Will buy my next car from them for sure.

Valued Customer

15 de oct. de 2014

Everyone very helpful with purchase. Ford F-150 very comfortable, easy to handle.Would like to thank service techs for helping to setup F-150 truck.

Joe Mcglothlin

14 de oct. de 2014

Great service along with the sale everyone at the dealership was so nice

Dale Byerly

14 de oct. de 2014

Very good. The service manger does a very good job and so do the service techs.

Dan Tricarico

14 de oct. de 2014

Service staff was outstanding when we brought in our 2013 Focus. Problem was fixed same day and a loaner car was made available to minimize the inconvenience. Great job!

Walter Thompson

11 de oct. de 2014

Every one was very nice to me .was very good to get out in a fast time

Jim Melton

11 de oct. de 2014

Perfect on fixing my 2013 Explorer's side mirror. Will definitely be back.

Tonya Harris

10 de oct. de 2014

youall were very efficent and the work was done in a professional manner. thank you all

Steven Vest

9 de oct. de 2014

As always, service was excellent. Went for oil change and tire rotation. They got right on it and was finished in about 30min. Nice group of people. Also, for any first responders (Fire,Police,EMS) they will give you a 15% discount.

Donna Cochran

8 de oct. de 2014

Had service done. Everyone was pleasant. --------------------------------------------------'--'---'

Robert Wilcox

3 de oct. de 2014

Everything was done great. The people are friendly.

Ralph Tysinger

2 de oct. de 2014

Ford Ranger-New Battery-Did not take long-they did a good job

Jennifer Mckinney

2 de oct. de 2014

I purchased my first Ford, a 2014 Ford Fusion, 3 months ago. Loved the reminder email that it was time to bring in my car for its first service checkup & oil change. Staff was great! They not only changed the oil (free) but also checked the tire pressure and rotated the tires for free. Was all done timely and with a smile and great courtesy. Thank You!

Gary Houston

30 de sep. de 2014

Great Service!! Not likely to let anyone else touch my cars....

Sarah Watkins

29 de sep. de 2014

Very helpful! Regular oil change service with excellent care and service.

Jason Miller

26 de sep. de 2014

yes very helpful prompt and will continue to do business with

Barbara Barnes

26 de sep. de 2014

Thank you for excellent sales,processing, and service

Stanley Bush

25 de sep. de 2014

the car is great,love the gas mileage,put 402 miles on it and still had gas,put 33.00 to fill it great car at a great deal thank you,stan bush

Mabry Martin

25 de sep. de 2014

Service is always superb at Parkway Ford Lexington.

Jonathan

24 de sep. de 2014

I have always had a good experience with the service department at this dealership. They have always been helpful and have fair prices in my experience with them.

James Dease

24 de sep. de 2014

This was such a good experience. I was after a very specific used car and had been looking for a few months to find the right one. All of the people involved were so patient and helpful it was such a good feeling to know that everyone was working with me. I had talked to a few other dealers in the area to help me look but Parkway of Lexington was the ONLY one that accepted the challenge!! Thanks Parkway 2011 Chevrolet Corvette

Richard Glover

24 de sep. de 2014

I bought a 2014 Fusion. The staff and service were excellent. They made the experienceeasy and pleasant. I would recommend Parkway Ford to anyone in the market for a new automobile!

Lester Valyer

22 de sep. de 2014

Always receive prompt courteous service with easy appointments that fit my schedule. Will continue to use Lexington Ford for the routine service on our F-150 that was purchased at their dealership.

Sara Berry

21 de sep. de 2014

This is not my first time using Parkway. I bought a Ford Edge from there 4 years ago and have always serviced my edge there. No reason why I shouldn't service my Explorer there!!!

Chris & Joy Thompson

19 de sep. de 2014

Great staff! The only issue we have is the headlights do not work. I am sure we can bring it by and get it repaired.Thanks,Chris Thompson

Greer Collins

13 de sep. de 2014

Johnny was such a pleasure to work with today! We are friends with Curtis and would highly recommend this dealership!

Joyce embry

12 de sep. de 2014

Everybody was great! Tina helped with my purchase and made my visit smooth and easy. I came in the next day for Kristine to sync my phone and it was easy as 123.

Judy tussey

22 de ago. de 2014

Great overall customer service. Will defiantly be back.

Joe Frazier

22 de ago. de 2014

Frankie and the rest of the service staff is always amazing and helpful

Lillian's bowman

20 de ago. de 2014

I have never had any complaints. Always happy when I leave...I couldn't ask for better service

Ruby Johnson-Hammond

20 de ago. de 2014

Waiting room needed improvement with cleanliness the last time I was in...but improved for my present visit

Margret Kelly

13 de ago. de 2014

I loved my experience at this dealership. All the staff was amazing but Freddie and Kristine really made my purchasing experience great! I came in saying I did not want any pressure and I got exactly what I asked for. Thank you so much for everything...I love my new Edge!

Sharon w. Hilburn

30 de jul. de 2014

Company was very good at helping me with needing to change my appointment around a few times. I will come back and suggest this dealership to anyone!

Tony prestigious

29 de jul. de 2014

Customer service is always great but I wish the problem with my vehicle would stop recurring.

Hazel Andrews

25 de jul. de 2014

Fast and friendly service. I have been here several times and have always left happy!

Kristina beeson

25 de jul. de 2014

I have been coming here with my parents for years and gotten several cars and we always get great deals!! We will continue to come here until they go out of buisness.

Heather Roark

25 de jul. de 2014

I'm very happy!! Always friendly and helpful folks!!

Chris bishop

24 de jul. de 2014

Customer service was very helpful . I had an appointment and they made sure I got right in at the scheduled time.

Michael jones

24 de jul. de 2014

Robert and Freddie were amazing...I can't wait to drive my new car!!! Thanks

Lindsaygrice

24 de jul. de 2014

I had a great time purchasing. Freddie, Johnny and Kristine were very helpful and made my experience here great! I would recommend everyone to visit this dealership

Nancy Dickerson

24 de jul. de 2014

I was happy that the dealership got me in immediately for the recall. Everyone was very nice and helpful

Ronda bowers

24 de jul. de 2014

I was acknowledged right away. I went in the wrong door but someone was sure to direct me where I needed to be.

Dixie mccroskey

23 de jul. de 2014

Customer service needs to be a little more consistent. Friendly but not consistent .

Steve carol Gibson

23 de jul. de 2014

Fast and friendly service. Nice looking staff! Always ready to satisfy

Sandra Barton

23 de jul. de 2014

As a woman who has lost her husband and has to get the servicing done on her own I can say I am very pleased and never feel I'm taken advantage of. Everyone takes very good care of me

Beanie

23 de jul. de 2014

Very friendly and helpful hopefully will be able to come back for services again

Bernard smith

23 de jul. de 2014

Have been here several times and customer service is always helpful. If there is a problem they are always sure to find out what it is.

Phillips ford

23 de jul. de 2014

Very happy with service, mr.dave was great and fast...come back any day

Olivia hope

23 de jul. de 2014

I loved buying my edge here and even love having it serviced here more. Everyone is so nice and everyone says hello. Makes you want to come back the next time.

David Fishback

23 de jul. de 2014

Great customer service. Everyone is kind and full of energy and makes sure there customers are comfortable while waiting. I would recommend this dealership to anyone

new13f150owner

3 de abr. de 2013

After a not so pleasant experience at another local Ford dealer, we stopped in to take a look. Within minutes we where greeted by a friendly sales person (Maurice) that listened to what we wanted. This was by far the smothest vehicle transaction we have ever had. Everyone from the sales department to service and finance was very professional.