Jayalf491

27 de abr. de 2016

Great service with a grand smile. Friendly couteous patient and outgoing staff from our sales rep Nowaz to the floor manager Alex. Happy customers leaving pleased and satisfied with our purchase. Thank you Noho Toyota for having great employees like Alex, Nowaz amd Johnny.

Yesseniahhh

17 de abr. de 2016

My review is on Nowaz Mohiuddin sakes consultant. He was very pleasant and knowledgeable in regards to the car we came to shop for. He was very respectful and made our decision on purchasing the car easy for us. We were talking in regards to trade in and he was very helpful. Never once did he push us to buy the vehicle and he was patient. Thank you for the service and the new car.

Negrita

17 de abr. de 2016

I recommend this dealer but Specially Mercedes that is very professional person to work with This is my second car that I bought here with her....Best experience ever I'm very happy with my new 2016 Prius

cue denicki

16 de abr. de 2016

After 3 weeks of looking for a good deal... sales rep Victor listen to what I was looking for in a car and took me right to what made me happy. ....next day dealing with sales rep Nowaz about the financial paper work went smoothly. ... no headaches ..... you have to kiss a lot of toads to find your Prince Noho toyota

PTM3

16 de abr. de 2016

Maria went out of her way to help me with all aspects of my car transaction, she missed no detail. She had the empathy and knowledge to make it a smooth experience.I highly recommend her and the dealership.

vianas4080

16 de abr. de 2016

I went to north hollywood toyota to look for a vehicle that i would like after visisiting few other dealerships and then saw the car i was looking for and thanks to Nowaz, he was the best.

Danisaura

10 de abr. de 2016

As a first time buyer I think my experience with Toyota was A1. Pedro was extremely helpful and really helped me find something suitable for me. Thank you Toyota.

Melissa

4 de abr. de 2016

Nowaz Mohiuddin overall had excellent customer service. He helped me with my needs and had me walking out with a car I was satisfied with. I would definitely come again or recommend someone.

Mayra

4 de abr. de 2016

Nowaz Mohiuddin was awesome, he found a very nice car for us. Really patient and dedicated to us. We got a great rate for a used car and the car is in perfect conditions. I recommend this dealer a lot, this is the only dealer we ever come to. They have good prices and deals.

jwharv2003

4 de abr. de 2016

they never honored the 30 day warranty to look at the brake system that vibrated. or the tire pressure light that turned on during test drive. my vehicle is great !! everything else is awful. i am at court againsy them right now. they waited 53 days and i got negative credit reporting for them to pay off my loan. they refuse every option to help and deny any fault. worst car experience ever. i tried to get student loan financing 2 mos after buying and thats how i discovered the 2 open car loans. i called every single manager on the websiye and left the same messge. zero people called back. not the service mgr not the finance and not the GM. or vice president.

nunezrica15

2 de abr. de 2016

Me and my wife went to north hollywood toyota to look for a camry or a avalon for my wife. We were looking for a grey camry that i saw earlier but that camry was sold. We were about to leave but then we meet a very nice and friendly person named " Nowaz Mohiuddin". He was very patient and showed us different cars. Finally we liked a cosmic grey camry and bought it.

stevejob36213atgmail.com

2 de abr. de 2016

My name zhanyingjia, I went to your company purchased a new Toyota Senna van, Chen Weiming prince Dick is a very professional, serious, honest broker today, I am very satisfied with his service and your company, I will introduce more friends to you, Zhugui business is booming, thank you very much.

Yahgg

25 de mar. de 2016

Thanks so much for all the help getting us into our Prius. You folks really gave us the deal we needed! We love saving on gas!!!

Oho

24 de mar. de 2016

Came in for new wheels and got a good deal . Nowaz Mohuiddin and his associates worked with us to get intoa nice Prius with lots of goodies !Thanks again and we'll see you for our next Toyota !

Meganwmelton

23 de mar. de 2016

We just leased our new Toyota Highlander through North Hollywood Toyota and we had a great experience with Nowaz Mohiuddin as our agent. He took care of us from the moment we walked in and listened to our concerns. Nowaz also followed up the following day prompting us to come in again and close the deal. Once the deal was made Nowaz went through all the user manuals with me and showed me everything in the car. We appreciate his service in helping us get our new family car!

Moorish2010

23 de mar. de 2016

I had a very nice experience with North Hollywood Toyota. All their personnel were wonderful, specially Nowaz Mohiddin. The floor manager was just as nice and respectful.

Jkydding

23 de mar. de 2016

I can't say enough good things about my experience here. I met so many nice and helpful people, there wasn't one person I encountered that wasn't friendly and personable, they made my first car purchase amazing and I apologize profusely for not getting or remembering the names of all the staff I encountered! Kyle was my salesperson, he was amazing. It was like I was buying from a friend. I had gone to a few other dealerships prior and all the people I dealt with were your grumpy old pepperidge-farm-type-guys that were just trying to get your money. (Offering me Chevy Malibu's when I came in for Jeep Wranglers or RAV4s). Kyle actually listened and knew what to show me, how everything worked, and quickly picked up on my personality and what I liked and didn't like. I knew he deserved the commission immediately and was happy to purchase from him. Sedric handled my paperwork in an extremely timely and professional manner. He was clearly super busy, but I was very impressed with his professionalism and timely manner. David was all business! He was on the phone with my father (helped with the purchase), my lender, and his own staff juggling everything and getting xxxx done! He was super friendly and constantly checking on me. It was very obvious he knew exactly what he was doing and he was able to work out AMAZING deals for us. Cary was the floor manager that helped everything go according to plans and moved everything along smoothly! All in all, I look forward to coming back here for additional features, car problems, etc. As a younger female I'm always aware that these types of places try to take advantage of what may seem to be a lack of experience in car purchasing but not here. I trust this company and their staff 100% with all my Toyota needs and after-market add-ons. I'll be coming back here for a long time to come! Thank you for making my car buying experience easy, quick, and fun!

Eric1234

20 de mar. de 2016

Sales people were nice and not super high pressure, which is what I'm looking for. Came looking at certified used but ended being worth it to go new (4Runner).

Kenkenken

20 de mar. de 2016

Nowaz was very nice and super helpful! I recommend him. :) I got a 2012 certified pre-owned and traded in my 1997 Toyota Avalon. Everyone was very nice.

Rustam Osmanov

20 de mar. de 2016

Just leased a toyota camry se, sales agent Nowaz Mohiuddin helped out to get the best deal on market. really appreciate for his honest, being such a friendly during the deal. keep it up, recommended 100%

dzhamilya Medzhidova

20 de mar. de 2016

Amazing sales agent Nowaz Mohiuddin was very helpful. Highly recommend this very knowledgeable man, he spent a great amount of time with us and help us to get a great deal! Only Nowaz and only North Hollywood dealership!!!

123456

17 de mar. de 2016

The purchase of a newer car came so unexpected today but my sales guy Nowaz Mohiuddin at North Hollywood Toyota made it a smooth transition and experience with his helpful and no pressure approach. I am very happy with my car!

Rodriguez f05

16 de mar. de 2016

NoHoT truly works as a team Each employee was helpful from the very 1st phone call till I walked out with keys 2 my newcar

Sylvialee

16 de mar. de 2016

"Kyle Blumberg" made my daughters first time car purchase awesome - no tricks no games. I myself have purchased plenty of new of cars in the pass - but Toyota N. Hollywood made it easy.

arigae

11 de mar. de 2016

Now at was very helpful and informative. Enjoyed doing business with him. The Manager there, Erik was also very nice and helped us a lot

Jenn

1 de mar. de 2016

Nowaz Mohiuddin was so helpful in getting me the best car for my needs and FAST! I was on a tight schedule with my old car declared as a total loss and wanted a very particular car. Nowaz was extremely patient with me as I asked him to drive me all around checking out different cars and even offered me an excellent financing plan while I waited for insurance to cover the costs. I am SO happy with my PRIUS V !

aaronpaustian

25 de feb. de 2016

I test drove 3 used Prius vehicles with Nowaz Mahiuddin. He was extremely helpful. After talking about the vehicle and learning about the hybrid, I decided to buy. He introduced me to his manager and helped me get s great deal within my budget. I sincerely appreciate Nowaz's assistance and professionalism. Thanks.

Rowi

21 de feb. de 2016

Norwaz Mohiuddin helped us find the SUV that fit our lifestyle. I was driving a 2002 sedan and had never bought a new car. He was the best! Love my 2016 limited Highlander.

Darcable

20 de feb. de 2016

Thank you so much to the wonder twins John & Kyle! They did such a great job! My boyfriend bought a 2013 Scion xB and is so happy! P.S. He normally hates buying cars. They made it such a pleasant experience for him.

William Hernandez

20 de feb. de 2016

Very content with our first time car purchase. Nowaz Mohiuddin, did a phenomenal job guiding us through our purchase. Excellent customer service and will definitely recommend to any first time buyers and experienced buyers looking for another reliable vehicle. A++

Ixa Niz

20 de feb. de 2016

My husband and I came here not knowing exactly what kind of car we wanted. Nowaz Mohiuddin was our salesman and really provided us with great customer service. He guided us to finding a car and gave us some really useful advice.

Ejmarcac1

18 de feb. de 2016

Mr. Nowas Mohiuddin helped us a lot. He is a very profesional individual. We are grateful and happy with his service. He Provided as with a lot of information. We appreciate he understand our concerns regarding the negotiation with the car that we finally get. We highly recommend him for the employe of the month ; he walked for us the extra mile. !!

astridmm

15 de feb. de 2016

Very helpful, a very friendly environmentSales person Pedro Hernandez helped me a lot in the whole car buying process. I'm very happy with my experience here at Northahollywood Toyota!

Jody W.

13 de feb. de 2016

What a great place to buy a car! It was a fantastic experience all around! I had a very knowledgable sales associate (Kyle Blumberg) who provided amazing customer service and the pricing / deal can't be beat! My other car I bought there in 2008 and I have received the best service / customer service ever since - was excited to get another car from here.I highly recommend Toyota of North Hollywood!

Carlos1994

13 de feb. de 2016

I just got my new car I am a first time buyer the staff is super friendly and right when you enter you can feel the positive energy. I would definitely recommend you to come buy your car here especially if you're a first time buyer!! Ask for Pedro Hernandez best salesman very very friendly and he'll work with you to get you the best car!! Definitely make your buys with him!! Overall my experience was a 10/10

montiel213

1 de feb. de 2016

Came to toyota looking for a new car and came out with a new 2016 camry special edition. Tony and Angel were very helpful. They helped me get the car i wanted for a price i can afford.

Baethoven

30 de ene. de 2016

I had a great experience at this dealer. Nowaz helped us find the perfect car for us, one that we hadn't even considered before coming into the dealership. I'm leaving happy and satisfied.

jenny1971

29 de ene. de 2016

Ryan Lambert was an excellent sales consultant. I was interested in looking at the Highlander and 4Runner. I had only seen them on the internet and wanted to see them up front to narrow down the car that was best suited for my needs. I have a vacation home in Big Bear and need a car that would help me navigate the snowy, icy roads during winter. After my visit today, The information Ryan gave me helped me decide on the Highlander. Now, after hearing the price of a brand new Highlander, I think I would be interested in a used Highlander. Thanks to Ryan I have narrowed my search.

Bobo223

28 de ene. de 2016

My wife & I were treated very well at North Hollywood Toyota. Our sales consultant Ryan Lambert is quite a gentleman & very helpful in every way. Thank you!

Susan

24 de ene. de 2016

The sales guy was excellent. He explained all the features of the car and took us for a test drive. Overall this was not a bad experience. Buying a car is always a long and somewhat frustrating experience since the price you see is not the price you pay but we were able to negotiate an acceptable price. Again, the sales person and the finance manager were excellent.

Carayon 3

21 de ene. de 2016

Nowaz showed me the various features of the car I selected out of the inventory of his dealership. The test drive was well explained. Nieaz walked me through all the financial deals. I was able to walk away to think through and felt good to close the deal. Nowaz wsd patient and thorough. I never felt pressured just encouraged. Thanks

PeymanK

20 de ene. de 2016

I've bought a lot of cars and this was by far my best experience thanks to Kyle. We had a 2014 Sienna and were looking to get a newer one if it made sense payment wise. Honestly didn't think any deal was going to happen but thought it was worth a shot. Kyle was extremely knowledgeable, patient and went way above and beyond to make the deal happen. I usually don't like the whole car buying experience but this time it was actually pleasurable and fun. As long as Kyle is at Toyota he has a customer for life!

javieralcina

11 de ene. de 2016

They went out of their way to make the deal happen and keep me happy. From start to finish, they came to pick me up at my location and offered great incentives. The team is brilliant. Thank you, North Hollywood Toyota.

Denise123

9 de ene. de 2016

After going to another Toyota dealership and receiving poor customer service, we came to the North Hollywood dealership and immediately felt comfortable with Nowaz Mohiuddin who is extremely knowledgeable and helpful. We had many questions and concerns and he patiently addressed them all.

Ka.aguilar28

8 de ene. de 2016

Truly great experience at my local dealership (North Hollywood Toyota) . Thanks to Nowaz Muhiuddin for the great customer service! Driving home my new 2016 Toyota Corolla!

KaityB2015

4 de ene. de 2016

Pedro Hernandez was amazing at getting me the best deal possible! Very personable, helpful and made sure it was exactly the car I needed for the perfect price range. Thank you for helping my first new car after college!

Jaynee12

4 de ene. de 2016

They we very welcoming. Super patient and Most importantly very polite and overall just Amazing, but what I liked the most was how comfortable I was while my visit there.

manolo

3 de ene. de 2016

Because I had a very bad experience when dealing with a brand new car problems . Nobody at North Hollywood Toyota took care of my problem , I gonna call Toyota Corporation to ask them for help .

Meaghanj

1 de ene. de 2016

Everyone that assisted us in purchasing a sea glass classic Prius 2 was very helpful and personable. Great energy and the dealership had a really positive vibe.

Anita123

28 de dic. de 2015

Service at dealership was excellent. Sales associate was very helpful & friendly. I drove two different vehicles. All staff was very helpful. Purchase experience was excellent.i would recommend this dealership.

amontanez

21 de dic. de 2015

Nowaz Mohiuddin es una persona muy atenta y el servicio k nos brindo es satisfactorio y t acuerdo de todas las preguntas que le isimos fueron muy bien contestadas gracias por todo tu atencion Thank you!!!Nowaz Mohiuddin..

JY

15 de dic. de 2015

I was searching for my next minivan (2012 T & C) on cars.com, and there's a perfect match at North Holloywood Toyota. I used the contact feature and fill in the name and phone number. Within 5 minutes I got a phone call from David Lopez. The photos posted already tell the details, but David answered a few questions I still have, and even paid a visit to the car to verify if it does have 2 DVD screens. Very efficient. (In comparison, I also found a couple other matches at other dealership and also filled out the contact form. One returned the call a few hours later, and the other chose to email me on the next day). After the initial call, David and I keep the communications on text message, and eventually setup an appointment Saturday morning. (A side note.....they have 6 properties along Lankershim. If you see a car you like on their website listing, make sure you call first so you know which lot you should go. You can even go to the website and the chat window would pop-up and you can ask there.) Saturday morning DAvid texted again to confirm the appointment and also confirm the minivan is still there. Great. I live 50 miles away so I don't want to drive up and find the minivan is sold. Upon arrival My wife and I were greeted by the sales manager Bosko Petrov, who pointed me the way to the David. David got us seated and offered coffee and water, and told us the assigned sales associate will be with us shortly. Victor Serrano is assigned to help us. He powered up the car, and showed us the features of the minivan, and took note as we pointed out the spots that we'd like cleaned/fixed, and off to the test drive. Test drive on Lankershim on the weekend is AWESOME. It's a wide open road and not so much traffic on the weekend, so I was able to test it slow/speed-up/break and not feeling the pressure from behind. Back to the lot and straight to the business. Victor/Bosko and I get back and forth a few rounds and we have the negotiated price locked. Victor then drove me to the main lot (the new car building), where the finance department is. While we wait for the next available finance person, Victor led us to the BBQ......yeah they got free BBQ on the weekends. I was hungry and it helped a lot. Got the BBQ and go to the break room to finish that off. Brandon was the finance consultant assigned to us. While we worked with brandon on the paperwork, Victor brought the car to the car cleaning department and the repair shop to work on the items that we discussed. Brandon showed us a few features that might interest us, and we opt for the extended warranty, and back and fourth a couple times to lock in a package. After the final paper is signed, Victor led us to the cleaned/services car and hand us the key. The weather seal wasn't repaired that day so opt to leave the car there for them to fix, and I'll take the metro red line to pick it up when ready. (Yes, they are very close to the Red Line's Universal Studio City station. Either a 10 minutes walk or they can pick you up. Conclusion: North Hollywood Toyota is great. They treat the used, non-Toyota cars like their own cars. They have a well organized used car department. Like my journal above stated, things are moving parallel so there's not a single moment that I felt I was waiting for someone or something. Very organized and team work between Internet team and the used car dept and finance. Before I bought my minivan I probably been to 4-5 dealerships and interact with 5-6 sales associates. Many are pushy and sarcastic when you hesitate, but not my sales, Victor, very patient and polite. Look him up. Victor Serrano. Buy your car from him. You'll like your experience.

RyanFrendewey

3 de dic. de 2015

It was great to be introduced to everyone. They were all friendly and made me feel excited about my new truck. The process was quick mostly stress-free.

Luisrgomez

28 de nov. de 2015

Awesome service , will come back again! Salesman was very patient and cordial , they took time to explain all the options to me. Thanks a lot

zak

27 de nov. de 2015

these guys are bunch of crooks tried to dump car and not look are interested tosell any other car! Beware! Do not buy.thanks

RyanSB

27 de nov. de 2015

Kyle and Arturo were AWESOME. Kyle took care of me from the moment I reached out about the car, never put pressure on us, and worked with us to find the right options/package. This was my first car buying experience, and I've never felt so re-assured that I wasn't getting ripped off - and this is coming from someone who works in automotive repair software. Arturo runs a really tight ship, and made sure we were always taken care of at the dealership. Even my parents who were with me were impressed, and my dad is a tough customer. Kyle even came in on HIS DAY OFF to take care of us. These guys are awesome and I will be buying cars from them for a long time.

Mashacat85

24 de nov. de 2015

We bought 2014 Hyundai Sonata from this dealerships. They help us a lot with finance and helped to choose a right car. Special thanks to Nowaz Mohiuddin

Kumai1

22 de nov. de 2015

I have been to many dealerships in the past, Yet none were as exceptional as this one. Mr. Nowaz Maohiuddin the agent who helped me, treated me as a member of his family he did not pull any shady tricks, that sterotypically you find in other dealerships which makes car buying a hassle for everyone., Mr Mohiuddin and his team took me through everything step by step and and were fair and honest another rairty you do not find everywhere when it comes to buying a car. His team also treated me with respect, dignity and friendshp. If you are looking for a new or used I highly reccomend North Hollywood Toyota and ask for Nowaz Mohiuddin. You will not be dissapointed and you will come away happy.

MJ33

18 de nov. de 2015

After patient research, we came in to look but felt so assured that we decided this was the right time and place to deal. Kudos and gratitude to our no-pressure sales ambassador Kyle Blumberg. He's a calming, effortless encyclopedia of knowledge who fielded tough questions throughout the afternoon, offering -- on his own -- discounts and savings along the way. There was a genuine vibe of appreciation and courtesy shared and extended by the entire team. And who knew that these guys would make not one house call, but two? (Apologies to the staff we didn't specifically name here, as we met a lot of people through the course of the afternoon.)

Gina0512

18 de nov. de 2015

These people made it possible for me to buy my first new car out of the dealer and they worked with me until I got the numbers that made me comfortable and happy. They stayed later than their shift in order to make it happen for me. Such great people, Kyle and Yoshi were great.

Weng

17 de nov. de 2015

Good service. Very friendly. Wonderful customer service u can't find any where else. Thank u so much. Amazing nh Toyota I will recommend to my friend. That is good place to Toyota car

Sarah

13 de nov. de 2015

A very recent college graduate, I haven't yet totally embraced my adulthood. Buying a car for myself and taking total responsibility for it was definitely scary for me and I walked in to the dealership with a thousand silly questions and absolutely no knowledge. I was treated with respect, patience and kindness, encouraged and taught, and truly given the best experience I could have dreamed up when imagining buying a car. Special shout out to Kyle, my sales associate, who helped me through every step of the process with wonderful anecdotes, jokes, and a true wealth of knowledge to put me at ease and assure me I was making all the right choices.

Rahmanm

10 de nov. de 2015

I was there to get a Prius V but wasn't sure if I could qualify. Nowaz Mohiuddin was great with all the way to the delivery of my brand new 2016 Prius V . Would recommend all my friends and family.

Crazy Camry lady

6 de nov. de 2015

Last night I picked up my brand new gorgeous 2016 Camry XLE. I have nothing but great things to say about my experience. Juan Capdet completed the transaction. He was extremely helpful, professional, and pleasant. Since, I was only able to pick up my car after my business hours, I was very impressed and grateful that he was able to accommodate my needs, even though it meant that he stayed at the dealership past his regular working hours. Many thanks!!

Ingridalarconins

4 de nov. de 2015

A mi gente Latina: Creen en milagros ? O creen que no pueden agarrar un carro por su credito o por muchas razones mas ? .... Vengan a North HOllywood Toyota y pregunten especificamente por Nowaz Mohiuddin y con la ayuda de Dios hara lo posible para agarrar el carro hermoso que todos ustedes se merecen.!!!!Este es el dia para que vengan por ese regalo que tanto merece su familia y ustedes mismos.

toyota joann

1 de nov. de 2015

Heads up to anyone who has a Toyota Tundra 2003.This truck has a known braking problem on the TBS-BR004-02 Bulletin issued to all dealers.There are complaints all over the internet from people who are constantly replacing brake pads and rotors.This should have been a recall issue,but because people have not died yet, they will not pay for the repair.This dealer tried to tell me I needed a rear bear wheel bearing job to fix the problem at cost of approximately $2,500.I left the dealer and looked up the problem.This is outright fraud on their part and at the consumers expense.People should get together for a class action law suit.Unless the defect causes people to die Toyota will not do anything.Please do not support this dealer or any others that will not tell you this is a Toyota issue and a defect in the braking system.

Alis123

1 de nov. de 2015

Came to lease a car and it was easier than I thought it would be. Nowaz was very knowledgable and helpful. This was truly a no-hassle experience! I highly recommend North Hollywood Toyota.

Lbc562

31 de oct. de 2015

Was patient, not pushy at all he worked with me on a down payment and my monthly payments. I would recommend him to all. North Hollywood Toyota is my new dealership and I'm very happy.

Betty

29 de oct. de 2015

Norwaz mohiuddin is an excellent, courteous knowledgeable efficient professional He instilled confidence & is intuitative of customers concerns and puts everyone at ease. He is friendly and makes the buying transaction quite nice

jhhagopian

19 de oct. de 2015

Leased a new Corolla, had issues with Bluetooth connection. Kyle Blumberg was able to fix the problem within minutes. He's exceptionally professional, friendly and most of all knowledgeable. I left very satisfied and for sure he's my go to guy for any issues.

Culitofresco91

8 de oct. de 2015

I just want to say that I was completely satisfied at this place! Coming from Universal City Nissan, I was already heated with unacceptable service and customer service. I came in expecting the same treatment. I am glad to say that, that was not the case. I was treated by a man who I feel should win the Car Salesman of the year award (if there is such thing)! His name is Nowaz Mohiuddin. This guy is AMAZING! He didn't play games and got straight to the point! I told him what I wanted, how I wanted it and he helped me walk out that same day with my 2016 Scion FRS! I am one happy and satisfied customer! Thanks again, Nowaz and your team at NoHo Toyota! Ya'll are awesome and have won over my loyalty!

Alex

7 de oct. de 2015

Nowaz Mohiuddin was polite, knowledgable and thorough. We were impressed. All in all a pleasant car buying experience. I would recommend my friends and family.Joanne Brown

Virgilia15

25 de sep. de 2015

Best dealership Ive been too!! Mario Paredes is a GREAT salesman!! And also Pedro! Both helped get a 2015 Toyota Corolla S. I recommend this dealership! They will take care of you like they took care of me! -Virgilia T.

Jt7110

21 de sep. de 2015

Bought a Prius, made a good deal...Thank you Nowaz Mohiuddin and Rosemary Balacio For your help. Great service .. Very anxious to drive this car and save gas!

Ultraninjabass

18 de sep. de 2015

Thank you so much! Just got my first car. I love the popcorn and coffee. And my salesperson was very helpful. Looking forward to start driving.

MS

17 de sep. de 2015

We met Nowaz a month ago and returned after looking at other dealers and online. I sent him an email and set up an appointment to meet with him on a Friday evening. We got there at 4:30 and left by 7:30 with a new Prius. It was a great experience.

Rodama23

13 de sep. de 2015

From the moment I walked up to the dealership, I was greated by a salesperson. He wasn't pushy nor rude, instead he listened to me! We had a test drive and the negotiations were fast. The floor manager gave me an amazing deal! He did his best, even after I insisted an excessive amount. The lending department was a breeze and made my purchase a fast and easy checkout. Overall I'm extremely pleased and happy with my purchase. I walked freely, not certain if I wanted to purchase a vehicle then. I walked out with a brand new Prius, smile on my face, and great deal. I will recommend this dealership to all my friends, relatives, and colleagues. Outstanding Service!

Cmgarrett

10 de sep. de 2015

Austin Haber greeted me in the lot as soon as I pulled in. Between him and Kyle Blumberg I felt at home and at ease. They were honest, helpful and actually very personable. They had me all set and ready to surprise my son in less than and hour. Sedgwick Sabada in Finance was also very honest and comforting to my son on his first car purchase. All in all, it was one of the Best car buying experiences that I have ever had!CMGarrett

Alondraa1121

10 de sep. de 2015

Pedro gave great service, and straight forward information and also a great deal which was a good price, I would recommend Pedro, and very friendly.

Susan Ladd

9 de sep. de 2015

Mario was patient and a pleasure to buy a car from. He took his time explaining everything in order to help us make the best choice. He was genuine and wanted to make sure I liked the car and understood the difference in all the details that went into my decision.

sassyc

8 de sep. de 2015

My first new car buying experience was made painless and fun with the help of Tony Hernandez and Jose Gabriel. They were warm, up front and down to earth making car buying a true pleasure. So grateful I found their awesome team!

fervillapo56

7 de sep. de 2015

Great service with satisfaction and was wondering if i will be qualified for a vehicle. Nowaz and Carey made the unthinkable come true and i had a great lease deal. Ask for Nowaz if you want a extraordinary deal.

Connie&Gerald

7 de sep. de 2015

We made our first new vehicle purchase at this dealership. Everyone we met with had great understanding and patience with us. Our salesman, Nowaz Mohiuddin, made us feel very comfortable and with the assistance of the Manager, Cary B., we drove off very happy with our 2015 Toyota Corolla S. Thank you North Hollywood Toyota!

saraSanders768

7 de sep. de 2015

4 hours into the buying process... "I don't care if you do business with us. We have plenty of business. I'm too busy as it is. Do you want to sign the papers? If not, you can leave." - Vito Ohaian, Finance Manager. No pushy salespeople. It's been pushed to pushy finance people.

CBrooksLA

4 de sep. de 2015

I had leased a 2015 Toyota Corolla S Plus last month from Kyle. I was extremely happy and satisfied with everything. Unfortunately, 9 days later, the car was stolen from my parking space in the middle of the night! I was obviously very upset. The guys at North Hollywood Toyota were very supportive and helpful with all of the logistics of getting into another vehicle as hassle free as possible. I went in to the dealership yesterday and in a couple of hours was back on the road again. Thanks to Kyle Blumberg, Jay Troficana and Brandon Basse. You guys were great!

AshlynnLola

4 de sep. de 2015

I had an amazing experience at NoHo Toyota. The minute I walked in, I was greeted and was asked if I was looking for someone particular. I was properly directed to the guy I was looking for. I got Kyle Blumberg as my representative. He listened to everything my dad and I were looking for. He was very happy to help us with making us get the best deal possible and he knew every little feature of every car. The process was fairly quick and everyone made us laugh. We went though signing all the paperwork with sedrick and we laughed and had good conversation. I really enjoyed buying from NoHo Toyota and I love my Certified 2014 Toyota Corolla! I HIGHLY suggest going there for your next purchase!

luisl

2 de sep. de 2015

Very happy with Mercedes she helped me make the right choices and helped me locate the Tundra that I was looking for. Thank you MercedesLuis

Thor

2 de sep. de 2015

We came in today to look at a replacement car for the family. We were greeted by a very nice gentleman named Nowaz. He helped us to find the perfect car and went the extra mile to showcase vehicles for us. Once we had decided on a car, the process went very fast and smooth. Highly recommend NOHO Toyota dealership.

Mkredell

1 de sep. de 2015

No pressure salesperson, Nowaz.Went above and beyond my expectations. Got the car I wanted with all the features I needed! Great dealership and a great deal.

cameragirlLA

1 de sep. de 2015

I have gone to north hollywood toyota for several years to service my 4 runner, I have purchased a car from their used lot for my mom in the past, and today purchased a new car for myself. I had planned on doing a trade in at some point this year, and the process was so simple and easy that I ended up doing it to do. Ryan Lambert was extremely friendly, knowledgable, and easy to work with, he knew a lot about the new toyota technology including the stero/nav systems, crash statistics and details about how the car took impact, and went out of his way to make sure I was informed and comfortable with the whole process. The appraisal and financing process was a breeze, I was in and out with no problems whatsoever. I highly recommend North Hollywood Toyota and Ryan for your next new car!

Sesibee

31 de ago. de 2015

Helpful, understand, friendly people. They really tried to make a good deal even though we had a difficult situation. And fed us BBQ which was nice :)

Nikolipower

30 de ago. de 2015

I rated this dealership 4/5 stars because the staff was great, helpful and kind. Andrii was phenomenal, full of positive energy he helped us out tremendously finding the car that worked for my wife and I. I also appreciated the space and respect that was given to us when it was time to make our buying decision. Thank you for a great car buying experience.

Bluecon

30 de ago. de 2015

Key made my car buying experience quick easy and fish and I need to edit all of the big smile I recommend this dealership and the salesman

BrianaanderekG

29 de ago. de 2015

Marty and George helped us get a great deal on our 2011 Toyota Yaris! We are so thankful of their help on getting is our first car as a married couple :) thank you so much Guys!

Rudy

28 de ago. de 2015

So i went to Toyota and the person who helped me was just great and exceptional ! Pedro hernandez is the guy i recommend for everyone to ask for because he knows what he is doing, he is straight forward, and he is caring. Pedro is a chill guy who will try to get the best deal for you. A deal that would benefit both the company and your wallet. Hes caring because he cares about what you can make and if you dont have enough of a budget he will work with you and get you the best price he can get. This guy is awesome and chill and really easy to get along with. Hell treat you well and trust me, I promise you will come out happy if you go with pedro!!!!!!!

Mateofigueroa

28 de ago. de 2015

Definitely recommend going to Toyota of North Hollywood. Mario Paredes is the salesman to go to!! We are very happy with the purchase of our new 2015 RAV4 at Toyota of North Hollywood. Thanks Mario!

Winston30

27 de ago. de 2015

Alex Colon was outstanding from beginning to the end. He was always available even when he was busy,Alex goes beyond to help me with any of my concerns big or small.Everyone there is very attentive and friendly, You are treated there like family. Homy, Danny, Brandon and the Neff guy also help me with my purchase. I will continue to do business with them and recommend friends to purchase a vehicle from them because they will help you even after sale purchase

Carlo cotton

27 de ago. de 2015

Come see my guys at north hollywood toyota! Beat sales! Ask for Kyle Blumberg and dont wait! Jump on this opurtunity with the best team!

collegegrad_couple

27 de ago. de 2015

I recently moved down to southern California for a job and on my 1st day my car took a xxxx. On our way to the dealership, our car dies. David lopez had Victor Serrano pick us up and help get us in a car that day! Victor was great and DID NOT push us to buy anything out of our budget. He worked with us and gavr us a good deal. Such a great 1st time buyer experience!!!

Digger123

26 de ago. de 2015

Had a wonderful exspearnce with Ben Adhikari extremely professional . Made the process both fun and quick.hopfuly the next time I need a car he will be available .

Wendy25

24 de ago. de 2015

Thank you Victor Serrano for making my purchase on my 2014 Toyota Camry a great Experiance!! Victor went in on his day off to help me make my purchase a great Experiance.... ****Highly recommended

Prenticedd

24 de ago. de 2015

Drove in to dealership to get a car for my son to work at Uber. Ruffio was a great salesman, no pressure and really changed his recommendation after listening to my son's desire for the features best for the job. Price versus fuel economy etc. great experience. Car salesman was great creating the interest then brought in finance experts to work out the deal. Great car shopping experience and I have been buying cars 45 years.

Svetlanaberberyan

23 de ago. de 2015

I was at the north Hollywood Toyota dealer to get a vehicle and was afraid that ,is it going to be possible or not. Nowaz Mohiuddin made the impossible to possible and made me a sweet deal and the whole process as simple as a walk in the park. Please ask for Nowaz and you will be happy that you made your deal at North Hollywood Toyota.

soulman299

22 de ago. de 2015

This team is willing to work with you! They really care about their customers and make you feel important. If I could rate is 10 stars, I would. Absolutely amazing!

roxanna80

22 de ago. de 2015

I was very Happy when I walked out of North Hollywood Toyota with my brand new 2015 Toyota Corolla on 8/21/2015. The sales person who I went to see was Paul Nieves, he was recommended to me by a friend. Paul was very, very knowledgeable of the entire car buying system. He was able to help me out even though I walked in there with bad credit. He knew all the ins and outs of the system. He knew which car I would be able to walk out of there with. He knew how to work with the financing department to help me out because I really needed help. If you have bad credit I recommend you go see Paul there, even if you don't and just want a nice car buying experience I still recommend you see Paul Nieves.

TV8765

22 de ago. de 2015

I got a new Prius lease through Nowaz Mohiuddin and he gave it to me under the price of my last one. Nice! No haggling. He valued me as a loyal customer. I'm very satisfied.

Little Old Lady From Altadena

21 de ago. de 2015

This was the best experience I have ever had finding a car. I was really worried about looking and being able to work with "car salesmen", and it was my first leasing experience, but every single person in the team was awesome. Really nice, sweet people, and totally willing to give me the time I needed to understand and be comfortable with the facts and figures. Kyle Blumberg is a terrific young man, and very clear in answering questions. He showed me exactly the car I was looking for (and eventually made a deal for). I loved the car immediately, but couldn't quite wrap my mind around the costs, but there was no pressure, and I was able to come back, work things out to our mutual agreement, and go home with a wonderful little 2015 Toyota Corolla! Thank you to Kyle and everyone in the team, whose names are a blur for me, but to whom I am so grateful for the patience they had with me. I'm grateful for the help from the Sales Manager in understanding gap insurance, and also for the adjustments made by the financial consultant in figures that made a difference in helping me feel good about the deal. Thank you, Kyle and North Hollywood Toyota!

Maestas12

19 de ago. de 2015

We came to get a certified used car. Nowaz Mohiuddin of North Hollywood Toyota found us a great Camry for a great price. NoHoToyota made us feel very comfortable.

longdays

18 de ago. de 2015

Billy Martinez at North Hollywood Toyota flips the stereotype of the pushy, sleazy car salesman. He was kind, patient and funny and he made the whole car buying experience painless. The smile never left Billy's face, no matter how many different cars we looked at and test drove. Billy's attentiveness and generally pleasant demeanor turned an intimidating, stressful situation into one that was worked out effortlessly. His charm and grace, coupled with the kindness of Floor Manager Tony Hernandez, made the afternoon easy. Thank you, gentlemen.

Antonio.buendia

18 de ago. de 2015

Had a very pleasant and quick experience, the salesman Nowaz Mohiuddin was very helpful with everything, including giving me some options. Would consider returning again for future car purchase.

sis1326

18 de ago. de 2015

called ahead. Told Miguel what we wanted. Came in, ordered it and got it the next day. Miguel was helpful. Haven't gotten used to the car yet but overall very excited.

Meghrik

18 de ago. de 2015

Gary was an amazing, energetic sales person and Messi was very nice and professional. I went to Glendale Toyota to test drive 2 models but the sales per so's attitude turned me down and I went to North Hollywood. Thank to all the staff and Gary's manager who got me a good deal and I walked out very satisfied

Iarancibia

17 de ago. de 2015

Came down not thinking I could get a car but Mario Blanco helped me get one! They were also able to get the payment I wanted and the car I wanted. :)

TonyR1982

17 de ago. de 2015

Great service. Pedro and his sales team worked with me to get into a fantastic new car. Came in around 9pm with damaged credit. They were patient with me and found me the best deal. Go check them out!

Lupe92

16 de ago. de 2015

THANK YOU MESSI !!!! I'm in love with my 2012 Camry. It didn't even feel like I was buying a car. I came in here with the intention on going to multiple dealerships, and seeing what my options were while trying to get the best price that would work best with me, this was my first stop since I had previous purchased a matrix Toyota. I couldn't be any happier . So again THANK YOU MESSI! Thank you North Hollywood Toyota ! Already recommended to family and friends ! Need a car ? Make sure to go to North Hollywood Toyota and ask for Messi , his customer service was impeccable!!

qwerty

16 de ago. de 2015

Purchased a Prius Friday from Tony Huss. He is an extremely knowledgeable sales representative. Very courteous and wonderful to work with. Everyone we worked with was very friendly and easy to work wth. No high pressure sales tactics.

Letie G.

15 de ago. de 2015

Excellent Service!! I am a first time buyer and Nowas Mohiuddin went beyond to help me out and make this experience a great one. Thank you so much! I definitely recommend him and Toyota of NoHo

Peter B.

18 de jul. de 2015

The dealership's: ARTHUR DECEIVED me into signing consent for me to buy a $2000.- / 2-year extended warranty by LIE-ING to me: "We are GIVING you a 2-year warranty. Do you WANT it?" Of course, I responded: "Of course I want it, who wouldn't?" SO I SIGNED for it where Arthur told me to sign for it. Only later did I learn from someone else that I was being "GIVEN" nothing! I would be CHARGED $2000.- for this !!! [ I WAS later able to nullify that FRAUDULENT attempt on the part of ARTHUR when I FOUND OUT about it.]Arthur needs to be FIRED!Additionally: "ARTHUR" - assured me that the car that I then purchased from him had had a 160 point inspection, yet he could not even open the trunk with the car's electronic car key! OBVIOUSLY, the car had NOT had a 160 point inspection! Also, he made no attempt to get the trunk problem fixed prior to my purchase.___7/24/2015 NOTE: The Dealer's: "Private Response" dated 23 July 2015 IGNORES my central complaint of ARTHUR's Fraudulent attempt to deceive me into buying a $2000. Extended Warranty! / ALSO, the Dealer's: "Private Response" IGNORES the FACT the dealer's own service dept had to REPLACE my car trunk's faulty: LOCK-MECHANISM (on 21 July 2015 / 2 days BEFORE the Dealer's Private Response) to fix the problem!

Wild Horses

9 de jul. de 2015

Bought my new Prius at North Hollywood Toyota and I love it! Kyle was so knowledgeable about all of the vehicles there. He helped me find the right car for my needs and I couldn't be happier! I will definitely refer my friends and family to see Kyle!

jadclassical

1 de jun. de 2015

I had an appointment and i was called exactly on time. The. New system, having customers wait in their cars is genius. Also, the new lounge in the Parts Department is brilliant although it is tempting to purchase something.

Lump Taker

25 de feb. de 2015

North Hollywood Toyota was the single most terrible experience I have ever had with any auto repair service in my life. I agree with yelp user "Em S" above that North Hollywood Toyota should be investigated for fraud. I took my car into them to repair my sunroof, which is clearly covered in the extended warranty that I purchased from them 6 months prior for about $2,000 when I purchased my car. The sunroof had stuck open with a horrible noise on Thanksgiving weekend. They changed their story a few times with the initial diagnosis of what went wrong when I asked why they were attempting to charge me for an item listed in my warranty and told me it would be at least $1,000 just to tell me what was wrong with it. Remember, this part is under warranty.The General Sales Manager of North Hollywood, Chris Darby, actually told me "Evan, sometimes you just 'gotta take your lumps when you buy a car." That was his official statement. Take my "lumps"? Really? What is this, a boxing class? Chris Darby's statement would most definitely be a top nominations for the Bone Head Customer Service Quote of the Year Award. What an idiot.This negative experience began on Thanksgiving weekend when I pushed the button to open my sunroof. Little did I know that a multi-month nightmare would ensue because I did what I was supposed to do-push the button to open the sunroof.They ended up keeping my truck for almost two weeks, constantly changing their story of what parts malfunctioned, and telling me that it would be between $1,000 and $2,000 to fix the sunroof. That is a very expensive button to push, not to mention the fact I just paid an extra $2,000 or so for a warranty to cover items such as this just 6 months earlier.Reluctantly, I paid them a supposedly "discounted rate" over $1,300 to fix the sunroof because my employer was upset with the inconvenience of me having no transportation while my truck was in the shop.They DID NOT FIX WHAT I PAID THEM TO FIX, they actually BROKE MY SUNROOF FRAME, DAMAGED MY ELECTRICAL SYSTEM, DID SOMETHING THAT CAUSED MY GAUGES TO BEHAVE ERRATICALLY, and they made me pay for it! As icing on the cake, they left greasy hand prints on my light colored headboard. Classy, guys.I asked Nelson Buss, the service manger, to send someone out to fix what they broke as I could not miss any more work for this problem. He sent someone out and the guy did not even look at the problem! I called Nelson and he asked me to bring my truck back in (that would be my fourth trip to North Hollywood Toyota during working hours (as those of you with jobs know, that is difficult to spend a day away from work).Nelson Buss stopped returning my calls so I took my 4runner to Crown Toyota. The service manager at Crown TOYOTA gave me a written estimate stating that not only the sunroof was broken, but it would take another $900 JUST TO DETERMINE WHAT NORTH HOLLYWOOD TOYOTA BROKE! Crown Toyota advised me not to try opening the sunroof to see if it works, as there were parts clearly broken and it could cause more damage.This was over three months ago, I have had no response from North Hollywood Toyota. The best I could get is an estimate for over $900 just to tell me how much it will cost to fix what NORTH HOLLYWOOD TOYOTA BROKE IN MY CAR. This is on top of the more than $1,300 THEY MADE ME PAY FOR BREAKING MY CAR.I've driven Toyota's for about 15 years and have never had an issue with any mechanic or dealership. Up until now, it has been wonderful. After this experience, I do not plan to buy another Toyota again. I love the cars, but I really can't swallow the fact that I am out of pocket well over a grand for pushing a button in my car, and the problem still is not fixed!North Hollywood Toyota is THE WORST Auto dealer/Service shop I have ever dealt with. What a nightmare...just for pushing a button.

Dr. A

25 de feb. de 2015

I purchased my Toyota Highlander Limited new in 2005 from Toyota North Hollywood. I have had all service done there since. My most recent experience for routine service was consistent with all ten years of service: knowledgeable, professional, efficient, prices quoted are prices charged. They are service professionals! Dr. A

Magilou

11 de ene. de 2015

I always take my car to North Hollywood Toyota for major services, they are cheerful and efficient and always remember me. I trust the work, my service rep, Paul, was very helpful, friendly and handled my emergency quickly. I would definitely recommend service from North Hollywood Toyota!

noeprius

9 de ago. de 2014

LONG REPORT, BUT PLEASE READ, SO YOU DONT MAKE THE SAME MISTAKE WHEN BUYING A CAR, IT COULD PREVENT YOU FROM MAKING A BIG MISTAKE AND COST YOU THOUSAND'SI am very disappointed of the extremely deceptive practices and techniques, specially what they did to me. I hope this report helps other consumers avoid making the same mistake.Last thursday I went to test drive the Toyota Prius II, test drove one, and decided to go ahead with the credit screening background. The first red flag, the sales person DANNY RAMIREZ, tried so hard to get me into the LEASE, when I was obviously asking for a purhase, He pushed, and pushed for the LEASE instead. It was almost getting anoyning. I should have just walked off at this time.Before I was officially approved we went to the second floor to "Pick" a model, I was shown a model with the Sticker Price of $25,400 or $25,600...Sorry, My picture memory is not clear on that part, but i said to myself, not bad, its the second model of the PRIUS and the rims looks good. DANNY RAMIREZ, asked me to turn on the car on so he could see the MILEAGE...It clearly showed ODO 172, I clearly remember that because the display almost look like a OOO 172....Making the D in the middle almost look like as "O", but then I realized it meant ODO for ODOMETER.I came down to the sales floor where the negotiations were to start, and if you have purchased a car from a dealership you can relate to how they can treat you, "Like Family" they say, I hardly believe they treat family like they treat their clients, but that's another story....After, a few back and forths that including them upping up my trade in value for about $1,000 from what the originaly offered, lowering the payment and the interest rate. We came to an agreement.Then we started with the paperwork, I signed a few disclosure forms, then they pushed for the WARRANTY, ok, I saw that coming....The finance guy "Played" with the interest rate, in order to offer me the WARRANTY and keep the lowest payment. Ok, as you know the commissions on these WARRANTIES are in the30%'s, hence their insisted and make you feel like it was a good decision. Ok, I went ahead with the warranty..I was waiting for the WITHE and YELLOW legal forms of the contract after I had already signed some ELECTRONIC forms on a SIGNATURE PAD, but after a few signatures the finance guy told me I was done, gave me some forms and advised me the vehicle was waiting for me. I took the forms, glanced at them....and then just came to see my NEW CAR. My advise, dont let your exictement cloud your judgement.Before the car was actually DELIVERED to me, DANNY gave me a checklist, this was before the negotiations of the car, Yep!!! Another RED flag. But, of course I checked everything was ok.The car was parked in front waiting for me, I did notice the RIMS lookes different, I checked the rims, tried to make sense of it, but then I tried to convince myself I had not payed attention to the tires when I picked the car, when I looked at the car that was my picked I saw it had rims. But it was late at night, at this point I really had no motive to have any type os suspicion, you know I was treated like family, remember.I took the car home, the next morning I went to work, made some errands and going back home I saw something really ODD, it was the ODO reading...it showed 88 MILES...I was in shock, but nonetheless, waited to get home to check. To my surprise, the Sales Contract said the car had 172 MILES when I purchased it, Why in the worl would it have the 88 Miles?Came home and checked all the paperwork, IN THE BACK OF one of the forms I signed I saw the PURCHASE PRICE of the vehicle, it was $25,630.....I checked the WINDOW Sticker left in the car and saw $25,630.....Now, at this point I was in shock....And started to put all things togheter. I checked the car, and double checked all the car....the PRIUS is MODEL II, the Sticker price or MSRP at TOYOTA's web site is $25,765....Start price, and the vehicle I had in possesion did not have any OPTIONS or ACCESSORIES other that, the carpets and cargo mat priced at $225. This was my WOW MOMENT!!!I texted DANNY RAMIREZ, the sales guy, and just asked him if he was going to be there the next morning, told him I was going to be there, without giving other specifics, I only told him, "I think you may have an idea" as the reason I was going to be there.Got to TOYOTA of NORTH HOLLYWOoD, but before that, he called me to tell me he was running late, and that he had asked his manager about the mileage the day before and that the manager told him that when he saw the odometer he was acually looking at the MILES TO EMPTY reading...Remember, at this point I hadnt really mentioned the REAL reason I was coming down to the dealership.I told him, that I was giving them the benefit of the doubt but I strongly believed the had SWITCHED the car that I had originally picked with a lower TRIM vehicle....To make up for the $1,000 that they offered on top of the original offer made on my trade in. He denied my suspision, I then met with CARY, whom I had closed the deal. Who also denied they were capable of doing something like that.He asked me for the contract, I told him that I had intentionally left it hom, just in case it was removed from me and I was left without any paperwork. I asked him to just re-print the contract from their system, he said they had a PAPERLESS system, and no PAPER copies are kept. At this point, I felt patronized, I work in the insurance industry, and know that any paperless system, actually allows you to PRINT any document if you desired. He asked me to go back home for it.My suspicions were starting to be confirmed, He asked DANNY RAMIREZ to go back to the car with me and checked the ODOMETER, jokenly stating "I need a witness"...SO we went down and verified, at this point the mileage had gone up to 102, my daily commute is about 62+ miles, hence my need for a HYBRID. I told CARY of TOYOTA OF NORTH HOLLYWOOD than, my intention was to resolve my concern, I mentioned that I knew things can go wrong when operating a company that big as TOYOTA OF NORTH HOLLYWOOD.He stood his ground, denying that they could switched a vehicle after it was viewed by the client. I gave him my facts, he mentioned that my FACTS were merely an ASSUMPTION of what I believed, not the the REAL facts.I was not able to work wit him on a possible cause or solution for the problem, I believe the vehicle that I saw, was in fact the PRIUS III not the PRIUS II that I was delivered. WHy was the ODOMETER less than 100 when I had clearly seen it at 172? Hey, Its easy to ger persuaded since all new cars look alike.MY RECOMMENDATION: To anyone buying a car, new or used, always ask what the actual PURCHASE PRICE of the vehicle it is, and when you SEE the car or PICK one car from the dealer and before you go back to the sales room.....WRITE DOWN THE VIN NUMBER AND MAKE A CHECK LIST.THE PURCHASE price of MY CAR is over $1,000 of the MSRP, from TOYOTA's official website. How did this happened? Simple, I saw a car on the lot, liked the price, but then GOT a LOWER TRIMMED vehicle at delivery instead of the model I had seen. Sure, If you want a good deal, go to TOYOTA OF NORTH HOLLYWOOD, where you pay $1,000 over MSRP.Believe me, I love the PRIUS, and I dont think I mind paying MSRP, considering the facts but I do not approve this dealer of TOYOTA OF NORTH HOLLYWOOD, showing me a PRIUS III at $26,000+ and deliver me a PRIUS II with an MSRP of $24,000 (From TOYOTA's OFFICIAL WEBSITE).MY SOLUTION: Deliver the car that I saw, Adjust the Price of the car I was deliver or Rescind the contract, the later being the legal solution, but I really want to keep my car. I do not want to return it. But this is UNFAIR business practice by TOYOTA OF NORTH HOLLYWOOD.DO NOT LET THIS HAPPEN TO YOU!!

geronimo73

22 de jul. de 2014

I walked into Toyota North Hollywood yesterday 7/21/2014 looking to buy or lease my first car and was greeted by a young man named Doug. Very friendly and caring but he really did not know anything about specials or cost figures, he seemed new. I test drove some prius's and camry hydrids and loved them all. We sat down and tried to crunch the numbers. His boss Alex was the deal breaker for me. He came down and starting writing on a paper saying "well, it would cost you around $375 or $500. I was so shocked; he didn't say anything about my credit score, what my value for my car was? Could he lower my payments? Any specials? What the down was? Something was off.... You would think he would have something in writing confirming all this...then I mentioned I am just looking for numbers and I do not want to buy today? This seemed to make Alex very; very uncomfortable...An older gentleman from corporate over heard the conversation. Kicked everyone out of the office and said I am here to help you? He was a very nice old man., he did not want to pressure us at all...we laughed...and then offered us a special...$0 down, 3 year lease at 12,0000 mile for $199 a month. I said sounds great...lets do it...Now, mind you I have been here for 3 hours and we finally are getting a deal on a Prius C Hybrid....Doug is excited and goes back to his boss Alex...Here we go, what now? Doug comes back and tells me the Prius C I picked was not the package deal. It had leather and would be more expensive...it would be $275 a month....So I go and sit in the non-leather one, pick a color, and go inside, it did not feel comfortable, felt like a box...but I say "It's a good deal, right?"I came back to the office with Doug and a new finance guy came and finally showed the numbers. He said I would have to pay extra now for upfront cost, 1st month, DMV, etc. for $749.96 or so out the door? Now remember, the old corporate man said $0 Down right?So I continue to get more stressed and start to negotiate more. I ask for 15,000 miles a year to compensate the cost? Doug goes back to his boss Alex, then comes back and says no...then I say "So now youre telling me we are up to $237.45 a month or so with taxes and $595.40 down, with a car you said was a package deal? They all say Yes...I get another surprise...There are only 2 colors on the lot for me to choose the "special 0 down $199 a month" blue and grey. Doug was trying to talk back and forth on his cell with Alex while I am trying to pick...time continues. We are up to 4.5 hours here and no solution. Can you FEEL my headache anyone?In the end, with more and more talk...I decided to walk out and say to Doug and the finance guy "there are too many discrepancies here; I need to confirm this with my fiance"I would like to say that I would never come here again... I learned so much after 5.5 hours with these car salesmen and how and why they get such a bad rap... and hopefully Toyota North Hollywood will learn to treat customers like human beings with facts and figures and not with "this is a great deal!"

gregoryw

10 de jul. de 2014

I consider myself a tough shopper and I set out to find the best deal over the 4th of July weekend. After visiting other Toyota dealers I had become an angry shopper by the time I got to NoHo. I encountered much sleaziness at the other dealers. Every dealer I went to gave me a price and when I left told me to call them with the best price so they can beat it. I went to NoHo Toyota and they first price they gave me was significantly better than the best price I had been quoted. I did give one dealer a chance to beat it and they could not. I am thrilled with the price and the service. The salesman also followed me home a good 30 minute drive so I could get my old car home without multiple trips. I had one misunderstanding with the salesman regarding which satellite radio t he car came equipped with. I had asked if it had Sirius Satellite Radio as that is my preference. Apparently he didn't realize that even though Sirius and XM have merged, it is still different programming. In order to hear Sirius channels on a XM radio, you have to buy a extra subscription. When I expressed my disappointment, NoHo Toyota offered to pay for the extra subscription!!! This blew me away. It was obviously very important to them that I was happy with my purchase. Thank you NoHo Toyota!!!!!!

bardellisgirl

25 de may. de 2014

If I could give a negative review I would. We went elsewhere for a deal. So check this out....1. We finally find the lot we thought we were supposed to be at.2. Are told it is not the right lot, go down the street and look for the BBQ on the left3. We find said BBQ and pull in, mind you we have 2 cars cause this deal was for my daughter.4. Get parked ~ not the right lot... again (mind you we called the very incompetent receptionist who just kept giving me the sales guys voice mail. His name was Paul (used cars, AAA, Costco "manager")5. He drives us down the street to the right lot, oh get this.... we couldn't get one of our cars out of the parking lot because the 4 people we asked to move a car they parked in front of ours wouldn't do it. So basically a car not involved in the deal was held "hostage"6. We begin talking price, go for a test drive. They can't work a deal.... yea not buying it.7. Our salesmen goes to talk to his manager to get the price down, takes forever to come back. 8. Salesmen has to go back to the lot where our car was held hostage... my hubby hitches a ride, comes back with our car and no salesmen.9. His boss then tries to work a deal - we walk away.10. We ended up going to Northridge Toyota and DROVE away in a 2014 Camry at the payments we wanted with less down then we were going to give at NOHO toyota.We were open to lease, we were willing to talk. Problem was they were willing to NOT MAKE A DEAL. Oh and the people they had BBQ'ing are liars - kept saying out, but serving salesmen. WOW customer service SUCKED. Our car was held hostage, we were practically deserted HOLDING THE KEYS to the car we were negotiating. Oh and they had some offer about a gift card for test driving - never got it.Glad we walked away.

CarlitosCorazon

1 de abr. de 2014

So, if you don't have time to read the plethora of negative reviews below, then I'll make it easy on you: Avoid this place like the plague. My daughter took her Toyota in for a minor repair and they told her she needed a host of repairs. On my advice, she paid for her desired repair and left, but was concerned enough to take the car into a local garage for a look. NOT ONE THING on their list actually needed replacing! So, buyer beware. This dealership is full of liars who will gladly fleece you and laugh about it behind your back.

shanelstephens

20 de mar. de 2014

WORST dealership EVER!!! SO SHADY!!!! DO NOT GO HERE!!!!We bought a brand new Prius here in December and worked with a brand new sales associate, Camille and her Sales Manager, Erick Perez aka "Guapo." STAY AWAY FROM THEM!!! THEY ARE LIARS!!After a bit of negotiating, we were told that we be getting a $1500 rebate from the dealership since we purchased a Plug-In Hybrid. Before we signed paperwork - I specifically asked - do I need to do anything, fill out any paperwork, anything? - to get our HOV sticker? They said no, it would come in the mail and their in-house DMV person would take care of all of that! #LIES!The sales manager "Guapo" specifically told us that because of the rebate - it was like our down payment was actually going to be half! Sounds like a great deal....until your rebate never comes!!I've called and emailed the sales manager, "Guapo" and emailed back and forth with their supposed "Customer Relations" person, Gina Vasquez. I've showed them proof from the IRS that the dealership gains the tax incentive from a leased hybrid - everything i could do!! I've asked to speak a their General Manager and now THEY WON'T EVEN RESPOND TO MY EMAILS!!WHAT EVER YOU DO, STAY AWAY!! THEY WILL LIE, CHEAT and STEAL - AND F*xx YOU OVER.

VVirginiaM1

26 de feb. de 2014

I was very nervous about purchasing my first car from dealership. I had only purchased cars from owners before. I thought it was going to be a far more painful experience than it was. Charles, the sales guy was very patient as I vacillated between a Camry and a Corolla as was Dave, the finance guy was also when I made him go over all the costs in detail . I'm very excited about my new Camry. I feel that I got my dream car for a good price.

Satisfied customer

6 de ene. de 2014

Went looking for 2013 LE however salesman showed an XLE and I was impressed with the additional features and decided to upgrade. Excellent salesman. They got a good deal on my trade-in and I like the new 2013 I bought.

Patricia

4 de ene. de 2014

Toyota of North Hollywood dealership is not willing to negotiate price at all on a purchase of a new vehicle. I have tried many times over the years when purchasing a new Toyota to work out a deal with them. They are arrogant and insulting. The price they offered for my used Toyota trade in was ridiculous and about $4,000 less than blue book. I give up trying to purchase a new car from them anymore. I will go to a dealership where they actually try and work with you. For all you customers that go there to purchase a car, GOOD LUCK - unless you don't care how much you pay for your new car.

Patty Wormeck

28 de ago. de 2013

Thank you for the excellent service you provided for the proper maintenance of my vehicle.

Andrew M

21 de ago. de 2013

the customer service rep was very kind and polite and very helpful.

Tom Schnatz

12 de ago. de 2013

Alex Castro was great! He provided a quick and outstanding service. I was very happy with his honest recommendations. He did not do anything that my car did not need. I would definitively go back again!

Jimmy Chan

7 de ago. de 2013

We service 2 cars with N. Hollywood (one of the cars was purchased from NH). We've been servicing cars there for 13 years. . A dealership is only as good as its service department. Every person we have had contact with represents your dealership well. Our service tech, Gary Sawyer, is very efficient. He is respectful of customer's time and can assess each person's concern right away. He works well under pressure. At times, on a Saturday morning there is a line of customers. He is patient and pleasant with each one. We have been satisfied with the maintenance of the cars. We have not yet had to go back after service with a problem. Also, Julio has helped us on Gary's days off. He is just as knowledgable and personable. The cashiers are courteous and friendly.Thank you.

Ileana Andy

2 de ago. de 2013

Received exceptional service of my Avalon under the personal attention of Paul C

Priscilla Armenta

29 de jul. de 2013

Pual CV was wonderful . the best service i have ever had. > paul was very attentive ,informatiive and very helpful

Burris1

23 de jul. de 2013

It has been a great pleasure to work with North Hollywood Toyota. After searching a few months for a Toyota, I found what I wanted at their website. I got a hot of Luis. I thought he was very pleasant on the phone. He answered all my questions, and we set an appointment to test-drive the Camry. We met in person at the dealership. The car was ready. It was exactly what I wanted. The transaction was very quick. We were done within an hour or so. Things worked out great. Thanks Luis. I recommend Luis at North Hollywood Toyota.

Phil Us

17 de jul. de 2013

Excellent customer service! Won't go anywhere else! Period!

Ashlea

9 de jul. de 2013

Friendly service, fast response if getting quotes online.they will look for the best financial option available.

Justin Swisher

5 de jul. de 2013

Alex C is always very helpful. My Avalon is in good hands when Alex takes care of us.

Martin Araceli

1 de jul. de 2013

Willy M. has taken excellent care of me and my Yaris since purchase in 2007.He and my belief in Toyota are the reason I remain.

MiltonD

13 de may. de 2013

Aaron did a great job on getting me the answers I was looking for in my decisio of buying a new car.

MiltherA

7 de may. de 2013

Nick in service did a great job. Always kept me up to date and was very helpful.

RobertM

29 de abr. de 2013

Good, reliable service. I trust NoHo more than any other dealer in LA region

John

24 de abr. de 2013

When i decided to move back to Los Angeles from Switzerland the first thing I wanted was a Toyota. I have only had Toyotas they are reliable cars. I have been to the North Hollywood Dearship twice now and the service is 5 star all the way. The first time was Ross Otis who totally took good care of me (thanks Ross) and today 4.23.2013 Willy Moreno and his broken arm totally went all out to make sure my car was service and answered any questions that I need. Thanks Willy. Funny People alway say NEVER take your car to a dealer once you buy it, just take it to a cheaper Mechanic. I love my Rav4 and to love it even more is to make sure it is in good hands with good service and that is why i believe will happen if i continue to take it to ONLY my Toyota Dealer. A place I can count on giving me good car service.

Richard

16 de abr. de 2013

I am never dissappointed in the treatment of my car, and myself. Thank you.

Hugo Us

12 de abr. de 2013

Excellent service as always. Everyone there is so attentive to my vehicles needs Good job everyone. A++++

JohnDe LaTorre

8 de abr. de 2013

Thanks to John in the repair section. From start to finish he made everything so seamless. Thank you so much for all your quick help and awesome repair!

RonC

1 de abr. de 2013

Thank you for your prompt service. Gary was very helpful and professional. Love my Yaris!

Jnikarma

27 de mar. de 2013

While the sales associate was sweet to me and took the time to show me all of the cars that I described were my style or near my style. Talked to me about affordability and trying to make me able to buy my car without a co-signer or anything. The moment we sat down to talk about actual prices, his manager asks me what my plans are and what I would like to do then tells me we will start with running my credit. This is normal for a car dealership to want to do, but as I had many things to think about, I knew I needed prices and fees close to what I would need to pay, but I could not get a car that very day and didn't want to run my credit quite yet. I wanted to see some samples of payment plans, how much the downpayment would be to make the monthly payments a certain amount, etc. I have my facts and I just need to fill in the blanks of approximate numbers. He only insisted he could not help me without a real credit score and I told him I knew what it was, but I was not ready for him to run it. He asked me if I wanted to do it the right way or the wrong way. He asked me that as I kept talking for the next 5 minutes and then got up as I kept teling him I know he can write samples of how much I would pay per month for different down payment options even if those numbers fluctuate at different interest rates for different credit. He stood up and began to walk away without finishing the conversation. He turned to me and said that the associate would give me what I wanted. Funny thing is the next paper the sales associate pulled out had all the numbers i needed to see, but because of the older white manager that was speaking to me so rudely, I did not want him to get any commission and I feel very bad for the sales associate because I really want to buy from him. He told me how it would differ if my credit score was good or bad and then he said of course he cannot determine my payments at all, I did all of the math to see between 0 downpayment and $2000 downpayment and the small difference I would end up paying. All this math I could easily do to decide if I wanted to buy the car today, but the manager was so rude to me, walking away mid-conversation as if I did not know anything about finances. I bet he could not afford the top cars he sells and yet he has the nerve to rush the decision making of spending $30,000 for a customer. Go somewhere else if you want the managers to help make your car buying a dream come true, not a forceful nightmare.

Benito

26 de mar. de 2013

My service rep. was Paul Carrasco. He was extremely friendly and helpful in deciding which service I should use, due to mileage and year of my car. He quoted me how long it would take, and it took just as long as he said it would take, no longer.

Keil T

19 de mar. de 2013

Great experience. Dealt with William Nilon and Brandon Basse. Top Notch.

Kyle D

12 de mar. de 2013

Always friendly and respectful service and lots of info re my vehicle and future needs.

Briana Buscemi

5 de mar. de 2013

John Siciliano and Danny Ramirez were very helpful.

Gabriel Rodriguez

27 de feb. de 2013

Excellent service. Excellent work. Excellent employees

John Fritz

22 de feb. de 2013

fast efficient and saved us some money by offering the Costco 15% discount program

Noel Delgado

19 de feb. de 2013

Alex Castro, my service rep, was truly professional. Explained what needed to be done, told me how long it would take, and... helped me get in and out with no problems. Thank you, Alex!

Tim Green

14 de feb. de 2013

I would like to Thank Toyota of North Hollywood for the Excellent Help in Purchasing my 2012 Toyota Corolla and the Sales and Finace Dept in there assistance in making me qualify, It's good to be back with Toyota again.

David

11 de feb. de 2013

Alex Castro is amazing! I trust him completely, and know that he always has my best interest at heart.

Ricardo

5 de feb. de 2013

Excellent service! We have three camrys and your service department keeps them all in tiptop condition.

Chris

25 de ene. de 2013

Came in for 2 recommendations, a minor servicing, a car key battery replacement that I couldn't do myself in fear I would break it, 2 recalls, a back window wiper replacement, and a back right tire paranoid about the lower air pressure compared to the others and it would cause me a flat at any moment as it has once before on the freeway. I thought it would leave a large dent in my wallet, and it would take all day. Neither was the case. Ross Otis was very nice and professional, the system already took into account any discounts and current warranties, and left with the vehicle purring in a timely fashion. Also the shuttle service checked in on us at least 3 times.

Larry Oldham

25 de ene. de 2013

Great service from Marc Gagne and the Tamer Kassem.

Trish A

24 de ene. de 2013

Alex, the service manager who assists me, is the absolute best.

larryoldham

21 de ene. de 2013

Great service from Marc Gagne and the Tamer Kassem.

Trish A

17 de ene. de 2013

Alex, the service manager who assists me, is the absolute best.

Paulus

8 de ene. de 2013

Bought a brand new Corolla in 2005 and couldn't be happier with it!

RatanaB

31 de dic. de 2012

I like the service, I wish I could get better deal but overall I am happy.

Peter I.

29 de dic. de 2012

Scott M. of N. Hollywood Toyota gave me the best price among the Toyota dealers in the S. F. Valley in writing thru internet for the 2013 Highlander+ before I went there. Benjamin M. was very courteous and helpful, spent the time to answer my questions with the understanding I might not bought from them even was passed 9:30 pm on Friday. Chris K., the floor manager created the win-win for both the customer & his company, including the accessories & options with the price which cannot get anywhere. What a nice car shopping experience which make you like to come back for another Toyota.

GarrettGallegos

24 de dic. de 2012

Excellent service, excellent service representative, Alex Castro

Natalie Hagee

20 de dic. de 2012

Rosemary was the person that motivated me to come with her persists Rosemary was the first one that great us and recommend that Pete be the sale rep great service keep up the good work and thank to Rosemary and the team

NatalieHagee

20 de dic. de 2012

Rosemary Palacios was the person that motivated me to come with her persists Rosemary was the first one that great us and recommend that Pete be the sale rep great service keep up the good work and thank to Rosemary and the team

Denise

14 de dic. de 2012

definetly i will recommend north hollywood toyota!!!

MartinIdBrant

10 de dic. de 2012

Excellent service. Julio Flores is great at his job.

Elaine M

4 de dic. de 2012

Wonderful service and assistance every step oh the way!

David JohnSetareh

30 de nov. de 2012

Walked us through the process and we got a great deal on a great car!

Christian Campos

22 de nov. de 2012

Mark was great!! hope he can find me a black level one prius C :)

Shankar Sundaramambu

20 de nov. de 2012

Loved Laarni Campo. She made buying my new Prius easy. I knew I was going home with a new car when I met her!!!

Jose Rodriguez

14 de nov. de 2012

I was recently rear-ended and had to come into Toyota of North Hollywood Body Shop to get my back bumper repaired. I was greeted with very friendly people and had great service. I want to especially point out the front desk girl at The Body Shop, Nancy. She was super friendly, handled my claim great, and even called the rental car for me. When I came back to get my car, she remembered me and asked about some interviews I had the previous week. How nice! The man who actually took care of my car was named Rich Carillo. He was also very friendly and my car came back perfect. I will definitely be coming back to this location for any future work needed on my car because of those 2 people. Thank you!

Lyn Dameas

9 de nov. de 2012

All my questions were answered. He explained everything to me clearly.

LynDameas

7 de nov. de 2012

Laarna and Michael were extremely helpful and terrific! I love my new Prius

Off-Put

5 de nov. de 2012

I know it's part of a sales person act to be all chummy towards potential customers, but the sales person I dealt with put it to a whole new level. It was off putting that he was pretty much a Yes-man, who wouldn't give me his opinion, I asked him which car he preferred, and he said that only my opinion mattered.

AmyAnn31

2 de nov. de 2012

I brought my car here for body shop repairs. Did not realize my tonneau cover was missing. I called and left a message with R. Carrillo several times and never received a call back. I had to call Corporate on 10/12 to even receive a call back from the dealership. Mr. Carrillo called me back and said he would order me a new one. As of today 11/02 I left Richard a message and had to say if he did not call me back, I would call Corporate again. Well he called me back, but informed me that my tonneau cover was not ordered, and he found one, but was not sure if it was mine. And I would have to wait till Monday when he talked to his supervisor. He also informed me that they would not ship it to me. I explained to him it would take me 2 hours to get there, and it was not my fault the tonneau cover was not put back in, and I should not have to come down to get it. I still dont know, if they will replace it. So once again, I had to call Corporate, where they told me the dealership reported to them that the case was closed and (me) the customer was happy. I explained I am not happy and North Hollywood Toyota is lying about the situation. At this point I was told they are independently owned, and I would have to take them to small claims court. Well guess I will be going to court next week, just to get my tonneau cover.

Lyn Dameas

2 de nov. de 2012

Sales rep was fantastic. Based on dealership's relationship with USAA we expected financial phase to be much easier.

Lynda Meas

30 de oct. de 2012

I was very happy with the sales department (Paul Nieves was the sales person) as Paul worked very hard with sales and Toyota Financial to get me the best deal and a beautiful new Corolla - when we were not even sure we would qualify. So far, we have been very satisfied.

Birders

29 de oct. de 2012

My experience with North Hollywood Toyota was outstanding. The day before making our purchase at North Hollywood Toyota, we found the model and color of Prius V we were seeking, but after having such a bad experience at the Santa Clarita dealership, we walked out frustrated and angry. The next morning I met with Pete Kern at NoH oToyota and within hours, we had come to an agreement on the price and by Noon, I was on the road with my out new Prius V. While I was waiting for the finance manager to complete his paper work, I spoke to several in the waiting room about what they thought of the service department, both ladies that I spoke to told me that they both loved the service depart. They couldn't say enough good about how well they are treated and the excellent follow up they receive after each time they bring in their car in for service or repair.

Jessica Us

26 de oct. de 2012

You are, without fail, the BEST service shop I've been to and I've had a car in my possession since 1987. You are timely, affordable, polite and you do amazing work. Even if I didn't own a Scion I'd probably come to you guys.

Jessica

22 de oct. de 2012

Everyone was courteous and efficient. Handled the mechanical problem and set up my next appointment.

john kim

17 de oct. de 2012

Gary and the mechanics fixed my car for an above reasonable price, showed me why my brakes were squeaking and what they did to fix it. I appreciate knowing about my car, not just paying to get it fixed.

Ileana

10 de oct. de 2012

Freddy Hall continues to give excellent service. He answers my questions and thoroughly explains the services needed. He is polite and friendly.

Priscillaarmenta

3 de oct. de 2012

I had a great experience with the first service date of my new Corolla. Hank checked me in and was a great help in my service needs. I look forward to my next service date.

Thomaspark

13 de jun. de 2012

I called to inquire about a used 2011 Sienna LE. To see if they have the car available because I would be driving almost a 100 miles to get there. I tell the person on the phone I'm still in the looking process and will let them know if I'll be coming in. The next thing you know there calling me leaving bezar messages, "Some one from this number is looking for used Sienna" and the next message is "Mrs. So&So called looking for a Sienna" first of all I'm not a Miss, I'm a Mr. and I suspect because of there caller ID they see the name of the person the phone is registered too. The way they handal my phone inquiry was a big turn off. I just can't imagin what it would be like to deal with NOHO in-person. The kind of people they have working for them is a reflection of the dealership. Thay need training in phone manners..and so much more. I suspect they look at customers as pray's. They treat there customers with disdain. Stay away from NOHO!!Thomas

ErnestShahbazian

8 de may. de 2012

Took my car to North Hollywood Toyota for the first time for my 30,000 mile service, and was really impressed by the professionalism of the Service Rep (Willy Moreno). I will definitely be back for all my future service needs.

atuck2

23 de abr. de 2012

I took a test drive, and they called me 3 times a day for the first 3-4 days after. For two weeks after that they called me twice a day. They lost my business because of it!

Vwizer

15 de feb. de 2012

We recently took in our family car to have the vehicle serviced, oil change, filters and transmission oil replaced. After having the transmission oil and filter replaced two days went by and the transmission completed DIED. the car did not move. We had the car towed tot he dealer. They opened up the transmission and said the torque converted was damaged. They said we will not cover or do anything to it. The transmission died 2 days right after they did work on the transmission. So they simply would not repair it. The next day we had a transmission shop repair it. The shop said the gears INSIDE the tranny was all damaged. Which tells us that Toyota of N Hollywood was lying and said it was not inside the tranny that went bad but the converter. LAIRS. The repair cost us $1,500. I HATE THIS DEALER. NEVER WILL I HAVE ANYTHING TO DO WITH THEM.

tobytoby

15 de mar. de 2011

Bait and Switch. Very shady company.We were given a quote on the phone. I asked three times "so this is the out the door price, right?" I was assured by Terry that it was. My husband and I jumped in the car and drove over to the dealership. The salesperson said "We can't give you a car for that little!" and added $2400.00 to the price. I showed them the quote from Terry, and they said she was wrong.Ralph Gammal, the floor manager, then told me to be reasonable... After I was the victim of a bait and switch! He bet me $14000 that I couldn't go to Toyota of Hollywood and buy the car for the price they quoted me. He insinuated that they practice the "bait and switch" as much as Toyota of North Hollywood.Bottom line, I walked into Toyota of Hollywood. They honored their price. I drove away in my new car. No hassles. Toyota of North Hollywood has a lot to learn from Toyota of Hollywood and Longo Toyota. This is my second experience with Toyota of North Hollywood. My first experience was just as bad. They lie, and treat their customers with disdain. Stay away.

james456

19 de abr. de 2010

DO NOT GO HERE!! the sales man are bullies!! after the 3rd guy walked up telling me they wanted to help i said what i was looking for and told me what i should be in. they dont care about customers and all they do is try to make a sale. I dont let any of my friends and family come here.

phoebe444

19 de jun. de 2009

Overcharged for a used vehicle that irreparably broke down a month later. Bad news! Getting financed was arduous and then they kept calling with more hoops to jump through. The dealer and the fiance company are one and the same. Sloppy slipshod service and sub-par cars

joycecastagnola

5 de jul. de 2008

I sent in a review and by accident marked off the wrong numbers.. this dealership should be all "5's" for their excellence in service, their professionalism, friendliness, and care and concern for their customer.I would highly recommend this dealership and our sales rep Gary, for the way they showed us the great features of the Prius, and how we were to handle the car. They set up our bluetooth for the phone, and explained the navigation system, where we were able to understand.They handled our tradein fairly and gave us a very good price on our car that we traded in.. This is an excellent dearlership. I thank them everyday we drive our car.

Donna Fischer

4 de jul. de 2008

Everything about the experience of buying my new Prius was really very pleasant - and exciting. I felt no pressure, although I could tell the young man who was waiting on us was really trying to make a sale - after all, that's why he was waiting on us! The gentleman who handled the money part of the sale was very professional and courteous. I would definitely go back to N.Hollywood Toyota for service and for my next car. How can I say more? I found everything about the dealership to be very satisfactory, everyone was helpful and pleasant, I came home happy and will happily return.

DSCornish

15 de dic. de 2006

I live close to this dealership and have visited three times with friends who wanted to buy a new car. During two of the three visits we overheard the sales people using the worst profanity to bad mouth their customers, or people who test drove and didn't buy. I don't know how they stay in business with such unprofessional sales people. Great location, OK inventory, bad people. (Good cars!)

cty

16 de jun. de 2005

Went in for major tune-up. On the way home smoke started coming out from under my hood. I stopped at the nearest mechanic because I was afraid of further damaging my car. It turned out the timing belt had slipped off and had melted a hole through the casing. Cost of repair was over $400. In the major service, they specifically list that they inspect the timing belts. When I called to complain, they just flat out denied they had anything to do with it and that they didn't inspect the timing belt. What a bunch of liars. I'm sure they fiddled with it thinking I would go back to them to get it fixed some time later. Bunch of crooks, avoid!!!

poppadub

27 de jun. de 2004

Horrible experience. Wanted to charge us $620/mo. for 66 months on a $17,900 Camry. That adds up to just shy of $41, 000. We still owed $16,500 on our trade-in, but even if they gave us nothing at all for it -- and they would not disclose the trade-in amount or the interest rate, but kept playing the three card monte "monthly payment" game -- this would still be outrageous. I actually can't believe that sales practices like theirs are even legal. Stay away from these guys.