jwr3197

15 de nov. de 2016

I was extremely happu with how quick and efficient they were there. I dealt with Kyle Mcintyre. He even made sure i had good tires for rhe winter. I couldn't have asked for better service. The car was detailed in every way i wanted it to be . I would strongly recommend new motors to anyone.

JDeck

12 de nov. de 2016

We walked casually into the dealership and described the kind of vehicle we might be interested in, without expecting to buy one that evening. Kyle led us to a car that immediately fit our needs and price range. Bought it, arranged financing and insurance, and then drove it home--the easiest transacting ever.

ams37

12 de nov. de 2016

This dealer by far exceeded my expectations. I did not by any means think that I was going to go home with a car! The deal was great, and they really worked with me to make sure I got the best one possible! I definitely recommend this dealership!

dl320a

11 de nov. de 2016

I found a specific like new Ford F-150 on the internet at New Motors. My wife and I drove 967 miles one way to pick up the truck. The vehicle was just as Andrew had described...perfect! Andrew was a pleasure to work with, Allen Yingling had all the paperwork ready when we arrived. It took longer for us to inspect the truck than it did to complete all the paperwork! We've purchased many vehicles in our lifetime but this was probably one of...if not the best experiences we have ever had at a dealership! Great business transaction! Highly Recommended!! Thank you!!! Dennis & Gail...Kansas

Spurg328

10 de nov. de 2016

My wife and I just made our first BMW purchase. It took us a couple of visits to decide exactly which car fit our personality and needs. We ended up choosing the 328i X drive. We couldn't be happier. Thanks Steve Quinn and everybody else at New Motors!

Bill Bucceri

9 de nov. de 2016

Andrew Bargielski was a pleasure to deal with. Not pushy at all. New Motors sold me a very clean 2009 Subaru Forester. excellent experience. Keep up the good work. Allen Yingling, in the Finance Department was most helpful, too. Bill Bucceri, Erie

Traveler

7 de nov. de 2016

Great no-hassle purchase experience. Immediately took the car on a weekend trip and love it. This is our second BMW from New Motors and from Steve Quinn. Highly recommend.

cv2017

6 de nov. de 2016

I wasn't initially interested in purchasing a Subaru. I was shopping for a new vehicle with good visibility and a good safety record. After trying out several midsized SUV's I stopped into New Motors and spoke with Tony Confer. Tony took his time, asked me what I wanted in a new vehicle and showed me all the features comparing the various models. I went home and reviewed Consumer Report. The Forrester was rated #1. Tony was a great salesman, provided me with the information I wanted without pressure. I returned with my husband and the next day drove my new 2017 Subaru Forrester home! Great experience.

SatisfiedCustomer

6 de nov. de 2016

Excellent experience. Our sales associate, Keith Golembiewski, was professional, friendly, prompt to respond and very knowledgable. He listened to what WE wanted. He always made us feel very comfortable in our negotiations -- which were brief and, again, what we wanted.

Wssieber

5 de nov. de 2016

Recently traded in my 2015 Forrester for a new 2017.Steve Dillion sold me both cars . He was very informative and friendly. If I buy another car I would not hesitate to have him as my representative. I would recommend he to others with no problem. I work with another girl who was also very pleased with Steve.

Gregory H Lane

5 de nov. de 2016

I have less than perfect credit, and was apprehensive about purchasing a used vehicle.Kevin Yaros and the staff at Erie Auto Credit & New Motors, treated me with such respect and dignity.They went out of their way to get me into not just "A" vehicle, but "THE" vehicle that I most wanted and that fit within my budget. New Motors was reccommended to me by a proffesional acquaintance, and I too will be recommending them to others in the future.

BenSpeggen

3 de nov. de 2016

Mr. Kolenda was great to work with! From the helpful test drives to working with me on pricing, he was friendly, knowledgeable, and someone from whom I'd buy another car. Ms. DiTullio was great, too -- made the financing conversations easy, understandable, and without any hassle.

PA Nana

3 de nov. de 2016

I was surprised at how little pressure I felt to buy a Subaru; my salesman, Kyle McIntyre let the car sell itself, which was great !!

orion

3 de nov. de 2016

I always hate the long days when you go buy a new vehicle. The day I came to New Motors Subaru was a delightful day. I was in and out in four hours (give or take) From beginning to end the process was simple and fast. My sales man Steve Lobaugh was a pleasure to talk to and knew the Subaru car inside and out. There was no questions left unanswered. Great job New Motors!!!!!

Kels12

2 de nov. de 2016

I had a great car buying experience at New Motors. They worked fast and everyone was friendly. They were very knowledgeable and took care of all the hassles that come with buying a new vehicle. Overall good experience!

Jackattack

2 de nov. de 2016

I was very satisfied with my recent car buying experience at New Motors. This is the third vehicle I have purchased thru Steve Quinn at the dealership and he always does a good job at listening to our needs to fine the car that suits us. I do not feel pressure and the experience is always positive.

ieyecaptain

1 de nov. de 2016

Keith is always very helpful and does what he can to get the best car at the best price with the best features. Never seen anyone go as far out of their way as Keith does

happy in Dunkirk

30 de oct. de 2016

Tony was more then awesome! He not only kept that no hassle promise, he gave us a great deal and showed us how to save money on the financing. I must admit that both my husband and I came in on the defensive expecting a little car sales trickery LOL but none of that happened. After we found the vehicle we wanted Tony introduced us to Nicole who was excellent n presenting our finance options and explaining everything in a clear and honest way.We came to Erie Pa to make this purchase even though we live in NY because our previous experience with car dealers in our area had not been that positive. Any future vehicles for us will absolutely come from New Motors.

Nathan Miller

30 de oct. de 2016

From the minute I contacted New Motors during my search for a new car they made me feel comfortable and important. They diligently walked me through the entire process while keeping my budget and preferences in mind. Michael Francis, the salesman I worked with, was very patient as I test drove five different vehicles over a course of four different days, squeezing the car buying process into my busy schedule. Jim Vollant, General Manager, was very informative about the Subaru Brand and extremely fair during negotiations concerning the cost of the new car as well as the value of my trade in. I will definitely be returning to New Motors Subaru for my future car needs.

Jared Schmitt

27 de oct. de 2016

The sales person was very patient as I test drove a couple different cars. Was very knowledgeable without being pushy. It was a very comfortable and easy experience buying a car from Kyle. He was very kind and professional and very willing to work with my price range. Thank you!

drfranked

27 de oct. de 2016

New Motors is the best dealership in Erie PA. Sales, service top notch! Everyone you deal with is courteous and professional. This was my 6th BMW purchase in a row.

franm

26 de oct. de 2016

The test drive was great and gave me a good feel for the Impreza! The salesperson, Keith Golembieski, was very patient and willing to answer all my questions. Additionally, my dog received a neat scarf and plush squeaky car that she thoroughly enjoyed! The salesroom was pleasant, clean and warm! Just seemed so easy to buy a car! Who knew?

worldseries1

25 de oct. de 2016

no pressure no bickering this is the bottom line felt like it was fair and honest like the previous outback we purchased from new motors and steve Dillon professional my wife and I would recommend others to visit new motors to the dealership don't forget my mudflaps.Little things go a long way. Tell em Larry sent you.

lytlefamily

25 de oct. de 2016

This is the third time we bought a vehicle from this dealer, one new vehicle and two previously owned. we look at what other dealers have to offer and give them a chance. But no one in our area can beat the professional, honest, helpful and to the point transactions at New Motors! We are confident we will be back.

Steve L

24 de oct. de 2016

This dealership and its staff was excellent in assisting me, as well as very informative. I have never had a more honest and open experience buying a vehicle. Thanks to the great staff I will do business there again, and recommend many friends. Steve Quinn was a excellent help and made the process easy as 1,2,3.

FirstNewCar

23 de oct. de 2016

Buying a new car at New Motors Subaru was a great experience, salesman made the purchase easy and stress free. Very knowledgeable staff to answer any questions about the car. I was also impressed by the inventory and selection at the dealership.

Alvin Lee

22 de oct. de 2016

My wife and I were in a situation where we needed a new vehicle quickly but wanted a manual transmission... not easily done anymore. Salesman Steve Lobaugh located our new Forester in transit quickly, secured it for us, cut a great deal and finance man Allen Yingling put together the best financing package imaginable. Steve patiently and thoroughly familiarized us with the car's features at a late Friday evening delivery even while anticipating his son's first birthday celebration immediately after his work shift ! This kind of service and customer dedication is why I've purchased my last three vehicles at this dealership.

Gene2116

21 de oct. de 2016

I do not know what they could do to make it better, every thing was super. I could not have done it better my self.

Outback Grandma

20 de oct. de 2016

Subaru was recommended by family and friends whose opinions we value. We worked with Keith who was extremely knowledgable and kind. I would highly recommend New Motors to anyone.

Outback girl

19 de oct. de 2016

This experience was top of the line. I think the car speaks for itself but I appreciated the attention from Tony. He was very courteous and professional. You put dealer plates on the car and let us take it home. He was very helpful and knowledgeable. My only concern and it has nothing to do with Tony, was how the car started out 30,000.00 and ended up 32,000.00 on one of the papers, then another paper said 34,000.00 and another said 37,817.27. I realize I signed up for several extras but I really think that was a bit high and way more that I ever dreamed it would be. When filling out paperwork it is hard to keep up with everything being thrown at you. I realize I signed for all those things and it is my own fault for signing up for them. I love the car and feel 30,000.00 is an acceptable price for the car. But how did it go from 30,000.00 to 37,817.27? I think the additional 7,817.27 is outrageous. I just wanted the Subaru company to know how I feel.

newbuyer

13 de oct. de 2016

I needed to trade in my 2000 Subaru Outback to a newer model and was worried it would be a paperwork nightmare. Mike was so patient as he explained the process and answered my questions. He even helped me switch over my belongings from the old to new car! I've had the car for less than a week, but I will have no qualms about calling him if any issues should arise because I have confidence they will be addressed.

Birdman

13 de oct. de 2016

Taneeka was able to get the price we wanted via email and Tony did a great job showing us the car and Nicole handled the paperwork.

Green car girl

7 de oct. de 2016

I wanted to buy a Subaru because of the excellent safety rating. The salesman was very friendly and explained the features very precisely with no pressure! He called me back several times to ask if I had any other questions or concerns. I stopped at the dealership with questions and he was very helpful explaining certain features on the car.

Edward Hall

4 de oct. de 2016

We visited New Motors Subaru on a Saturday as we were looking to trade in an older Honda CRV and get a new sedan. Several of our friends have Subarus and they all like them very much so we wanted to check one out. Our salesperson was Tony Confer. Tony met us in the parking lot and he listened to our needs before steering us towards the Subaru Legacy. It was clear to us from the start that Tony was very knowledgeable about the cars. He knew every option on each car and he was quick to tell us the practical value of each feature. We decided to explore a 2017 Subaru Legacy Limited because of the safety features (lane tracking, etc.). Tony checked inventory and even incoming shipments to give us choices and when we picked our ca it was a short path to a reasonable price and we bought it n the spot. Tony was courteous, knew the cars and he treated us with respect throughout the transaction. He did not rush us and I found him to be open and trustwurthy. This was our first experience with Subaru and the New Motors dealer after being long time General Motors and Honda buyers. Two weeks later we love the car and still feel great about the purchase. I rated 5 out of 5.

Ivy's Mom

3 de oct. de 2016

Everyone listened to what we wanted and could afford and got us the car we wanted and more! Took time to explain the Leasing process which was new to us.

Erie rob

1 de oct. de 2016

Buying a car is not high on my list of favorite things to do. New motors and Dan Lynch made it easy. Dan had answers to every question and he never tried to over sell the product. For me he had the right touch of politness and knowledge that made him believable and trustworthy. I liked dealing with one person instead of the higher ups that has been my experience in the past. The closing was straight forward without the usual hype to sell extras. The car tech guru was easy to understand and willing to go out of his way to help me. All in all a very pleasant experience.

Christopher Page

29 de sep. de 2016

I dealt with Andrew Bargielski. He was personable and polite. Made sure the car was Neely inspected for us and had it serviced VB before we picked it up. The finance department also got us a pretty good deal as well. Very satisfied with New Motors and their staff

Justgotmeaforester

28 de sep. de 2016

Steve L. was the best salesman I've talked to at any dealership in recent history. He didn't try to rush the decision process and I really felt that he wanted me to be happy first. Over all best car buying experience I've ever had.

JohnF0827

28 de sep. de 2016

The experience was totally amazing from when I first walked in until left with my new BMW everyone was great and knowledgeable. Everyone put forth 110% effort to make this the best car buying experience that I have ever had. Feel great about the vehicle and it was a great price.

SBashore

27 de sep. de 2016

The staff were amazing dealing with my needs. I looked at several different vehicles prior to finally picking the perfect car and they were very patient and kind with helping me! I couldn't have asked for a better team to go to with helping me with everything I needed! Thank you Mindy & Brett for everything, you both are amazing at what you do!!

cpb942552

24 de sep. de 2016

Tony enjoyed helping us decide if the Dodge Caliber was the right vehicle for us. We feel good about the car, service and fair price.

girardpa

22 de sep. de 2016

I bought my new Crosstrec from this dealer two years ago. Just went to the service dept for routine issue and told my tires need to be replaced. This is 23,000 miles. My last several new cars all went 45k miles or more so what is the deal? The service rep was very insulting (do I look like a dumb woman?) telling me all new cars only last this distance. My mom's Subaru has gone 45k already from the Youngstown dealer so no, maybe New Motors cars only go 20k... We did some research and New Motors must have decided to rip their customers by not disclosing that the low mileage tire is the standard on a new car. Don't we pay enough to get a good tire, especially in this climate. Make sure you ask if you decide to buy from these folks since they don't volunteer the info. They've lost our business for Subaru and BMW because we don't mind driving south to Pittsburgh to do our business and service.

Rich

21 de sep. de 2016

Enjoyed working with Keith Golembiewski & Gabe Pulvino, Sales Mgr. The exchange of my current lease to the Subaru lease went though seemlessly! Thank you!Rich Vogt

PaulK

19 de sep. de 2016

Very enjoyable experience buying my Forester. It had been a long time since my last purchase, so I had a lot of questions. Shane Harney was very patient and answered all of my questions. No pressure and very easy to work with. Shane found my car very quickly, and there was a fast turnaround to add on a few extras that I wanted. Shane and New Motors went above and beyond my expectations. I would definitely recommend New Motors, and especially Shane Harney.

Jonathan S.

17 de sep. de 2016

Let me first begin this review by reminding everyone of new motors mission statement. It reads "To ensure that you remain our customer for life we are committed to exceeding your expectations - - - Period!" This is a very strong and bold claim being made. My most recent experience with new motors Volkswagen is one that I will never forget, and has officially driven me away from this dealership for the rest of my life. If you are interested in knowing why I have such distain for this dealership and it's employees, I encourage you to read on as I document my story. It started with a screw in the right rear tire of my 2016 lapiz blue golf r. Luckily no leak, but I wanted to get it fixed immediately. I took the car to New motors and utilized the night owl drop off box. I provided detailed instructions on what to fix down to my request for the wheels to be hand torqued. I received a call the following day while at work from Paul Hunter, the service rep. He stated they would get it taken care of and I could pick the car up around lunch. Fast forward to the point that I realized that without me asking, the dealership had washed my car. If you know anything about the golf r, and especially in lapiz blue, you will know that the clear coat is very soft and susceptible to scratches. Prior to entering the dealership for a tire plug the paint was absolutely flawless. Upon receiving the car back, I cannot say the same thing. I immediately contacted Paul Hunter to let him know that the vehicle was scratched when they washed it. Throughout this conversation I at no point became upset with them understanding that things happen and I would just like the dealership to make it right. Paul stated to me that unfortunately these things happen sometimes and his guys probably used dirty towels. Paul stated that I could bring it back for him to evaluate all of the scratches. I took pictures of each one before the car was driven another mile. I will link a forum post containing these pictures at the end of this review. Fast forward again to when I took the car back to vw for them to review. Unfortunately Paul Hunter was not there but the BMW service rep was. He came out and verified that the scratches were there. He then proceeded to say "unfortunately sometimes you get what you pay for." this struck a sour note with me. This man stood there, looked me in the face and essentially told me that because the wash was free, I shouldn't be surprised that they scratched the car. Let me reiterate that I never asked for or authorized the dealership to wash my car. The BMW service rep made a note for Paul and told me to stop back on Monday so that Paul could see as well. I went back for Paul to see the car and he also saw the scratches. Again I have not gotten upset and just wanted it made right. I was more than willing for the dealership to fix the car in house as the scratches are in the clear coat and should be able to be polished out with relative ease. Paul offered to have the car polished and we scheduled the appointment. I dropped the car off in the morning and took the shuttle to work. I received a call at the end of the day that the car was done. I'll set the mood. It's gloomy and rainy and although it's summer the air is chilled. OK, let's continue. I got to the dealership and there she is, my baby,sitting in the rain. Good thing I thought ahead and placed some clean micro fibers in the trunk to dry the car. I walked into the service center as pail handed my keys and said "have a good day". He did not even offer to come out and make sure everything was OK. I walked out and dried some areas of the car that I knew there were scratches. They were still there. Some lighter than they were but to someone who is a car enthusiast, the scratches were very much there. I walked back into the service center to tell Paul. I asked him if he had looked at the car before he gave me my keys, and he stated that he did not look close at it because it was raining and didn't want to towel it off for fear of scratching it. He then offered for me to bring it back for them to try again that Friday. I told him I would take it home and blow dry it on the highway and when I got home I would fully evaluate it.Immediately upon getting home it was appearant that the car still had scratches and the paint was still swirled. On top of that the "detailer" left polish all over the car. It is hard for me to respect a detailer that does not pay attention to the details. I called Paul and told him that I would like to escalate this to his supervisor, the service manager. I called Paul again the next day and he informed me that the service manager was on business travel but assured that I would receive a call back. I never got that call. Fast forward again and I told Paul I still hadn't heard from the service manager. He gave me the number of Jim valance the general manager at new motors. I though to myself, now I'm getting somewhere. I called Jim and got his voice mail. I left a voicemail asking him to call me back so that we could discuss next steps. I did not hear back. I called again a few days later again asking for a call back. A day later I did get a call from jim later in the evening but was already asleep and did not answer. No voicemail. I called Jim again and left another voice mail. On Wednesday of this week I felt my phone vibrate while in a meeting. It's Jim but I cannot leave my meeting. No voicemail. I get another call immediately. This time there is a voicemail. As soon as I leave my meeting I listen to the voice mail only to hear the words - we have decided that we will take no further financial action. I spoke with Keith Wright and in his words "it is what it is" if you don't like this answer he is the one to talk to -. Unfortunately Jim didn't leave kieths number. At this point I am very upset. It is time to involve corporate. On my way home from work I call corporate and file an official dealership complaint. The customer service advocate I spoke to was very apologetic and helpful. She filed the complaint and stated that I would hear back by the close of business Thursday. I received a call on Thursday from Tamar (spelling?) the regional representative responsible for all dealership complaints. Tamar was also very apologetic and helpful. Unfortunately this is where this story takes a horrifying turn. Tamar tells me that at Volkswagen, the individual dealerships are partners and are authorized as empowered decision makers. Therefore she cannot force new motors to take financial action. On top of that, she explained that when talking to the various individuals at new motors, they told her that they did not acknowledge that they scratched the car, and polished it because I am such a "valued customer". She also stated that both the service manager and the general manager stated that the spoke with me. This is not true. I never spoke to the service manager and I only heard Jim valance speak through voicemail. I explained my story to Tamar (see above), and she was very surprised how different it was. I explained to her that based on these actions I will never step foot in new motors again nor will I recommend the dealership to any friends, family, coworkers, or anyone for that matter. I will now be traveling 2.5 hours for any standard service to Pittsburgh where I purchased the car. She was very saddened to hear this, but stated that she was glad that I recognize the difference between the rest of VWoA and new motors and thanked me for this. I explained to Tamar that my next steps were to get an estimate from a body shop (bonnels) and then continue with further actions. These actions include this review, a direct complaint to the BBB, and if necessary, legal action. She offered her help in any way she could and encouraged me to give her the estimate. I went to bonnels Thursday after work to get my estimate. When I arrived they immediately noticed the swirls and scratches and began generating my quote. The total quote to correct the paint is $212. $212!All of this headache, lost time, and lost customers for new motors is over $212. Every car I have ever owned was a Volkswagen and each one has been more expensive than the last. New motors has solidified that they will not benefit from the next or any service of my vehicles. If you made it this far I applaud you,and I encourage you to think very hard about where you choose to purchase your next vehicle. The great thing about erie is that it is only 2 hours from Pittsburgh, Cleveland, and Buffalo. Do not think that new motors is your only option. Please learn from my mistakes. Make it abundantly clear that they are not to wash your car, ever. To new motors, you have lost at least one customer. I challenge you to step up and provide real customer service and make this right. Remember that it is easy to type a bold mission statement, and much harder to demonstrate it through action.

Stevo99

16 de sep. de 2016

Very pleasant and enjoyable experience with a quality vehicle. They were very patient with me and delivered the vehicle as I wanted it to be

KAm

15 de sep. de 2016

This is my second leased vehicle from New Motors of Erie. I have worked with Steve Quinn on both leases and he has gone above and beyond to make it a hassle-free experience for me. From the first contact to delivery of the vehicle he handled himself very professionally and I feel he truly wants to make the customer happy. I will go no where else or work with anyone but Steve for future purchases.. Truly makes car leasing hassle-free!!!!!!

Suby814

13 de sep. de 2016

Did a ton of research online for various cars. I inquired via NewMotors.com through web contact. I was immediately answered with a direct phone call. Most of the important information and negotiations were done via email. I arrived at dealership to check out the car and finalize numbers. Paperwork and delivery was the fastest I've ever experienced. This was exactly how I expected to purchase a car in today's market. Kudos to Keisha, Joe, Kyle, and Allen!!!

gatepass

13 de sep. de 2016

no grief or aggravation, in and out in a time frame I liked. Folks were all friendly and helpful. Test drive was on roads that represented all kinds of driving .

Betsy

12 de sep. de 2016

Recently purchased a VW Passat from New Motors. Andrew Bargielski was my salesman and he was prompt to greet my husband and me when we pulled into the lot, friendly, professional, attentive on every level. He thoroughly answered all my questions and best of all, he knew the product. I wouldcertainly ( and already have!!) recommend him and New Motors to anyone in the area looking for a vehicle.

imk

8 de sep. de 2016

we purchased a car last year from Keith and knew we would go back to him when we started having trouble with our Honda. but we went in unannounced....keith remembered us, he knew details that showed he had listened before. he listened again and found us the perfect car on the lot. once we settled on the car, he spent time helping us clean out the old one and explaining all the bells and whistles on the new. he made himself available for follow up calls or emails. he is a great guy to work with.Nicole in finance was professional...and efficient in preparing the paperwork for the loan. she got us a good rate and explained our warranty. all in all this is an excellent dealership with friendly and more importantly competent employees...and the new legacy is a dream to drive!

new customer

8 de sep. de 2016

We had a positive experience purchasing a vehicle at New Motors due to the pleasure of meeting and working with Steve Dillon. Steve was knowledgeable, friendly, patient, attentive, professional and responsive to our requests throughout the process. He went above and beyond our expectations in providing great customer service and finding the right options for us. Steve kept us informed, was easy to reach, and quick to get back to us with answers. We would certainly recommend Steve and appreciate his efforts on our behalf.

Rosan Radack

7 de sep. de 2016

I could not ask for better treatment, assistance, and guidance through this entire experienceBuying a new vehicle can be a little nerve racking but Kyle put me at ease from the very start, listened to what I was interested in and went about finding the vehicle of my choice. But more importantly was his patience as I made decisions Im very satisfied with my buying experience at New Motors. Kyle did an amazing job and was wonderful to work with. He answered all my questions and made sure I was comfortable with my new car before I drove away. Allen was also very helpful and answered all my questions. I love my new Subaru and so enjoy driving it!!!

Gjohn85946

7 de sep. de 2016

This was our first experience with Internet sales and the team at New Motors made it as easy as possible. We received prompt replies to our queries, and they worked hard to get the price we could afford for the low mileage used vehicle we wanted to buy. Although we live out of state, We would definitely buy another vehicle from New Motors and have recommended them to our friends.

Lori Zeitler

6 de sep. de 2016

I had a deposit on another vehicle down the street and just stopped in. I was met by Dan Lynch who was warm and welcoming and hec walked the parking lot with me explained everything and answered all of my questions. I immediately knew that regardless I would be purchasing my vehicle from him at your location. I explained how happy I was not to be treated like a number. He spent quality time with me and within that very short time I left a deposit on the vehicle I picked up on the 29th. He is a great addition to your staff and made me feel so welcome I'll be bringing my sister in to look at vehicles as well as my mother. Be kind and considerate of others is what made the difference in me muting from Dan. I will be referring any one I know to New Motors and to Dan specifically. THANK YOU very much for assisting me in my purchase instead of PUSHING ME into something I didn't want our couldn't afford. kudos to you... I will be purchasing my next vehicle from you as well. You have earned my respect and I'm now a life long customer. Respectfully Lori A Zeitler

Rich

5 de sep. de 2016

Steve was informative, understood our needs, and was direct. There was no hassle, and Steve insured a smooth, timely process. He answered our calls and helped to arrange our visit in a timely manner.

subaruson

4 de sep. de 2016

We had a strange buying situation in that I was trying to buy a car while in town for my mother and she was in the hospital and unable to come to the dealership. Mike made it as easy as possible and was willing to come to the hospital to sign the paperwork and deliver the car. I dropped by the dealership Thursday night and he delivered the paperwork and the car on Friday. He was super responsive and kind. What should have been a difficult situation was made easy. We can not thank him enough!

GiJoe

3 de sep. de 2016

He was responsive to all my concerns and always returned my emails and phone calls. I felt confident that I was dealing with someone that was not only concerned with selling me a vehicle, but more importantly was interested in me as an individual. He was very personable and was a professional In ever way. It was obvious that he knew the vehicle I was interested in which made me very comfortable with dealing, with the end result being the purchase of a 2017 Legacy Limited. He also made himself available at any time I might have any questions or concerns after the sale. I would recommend him and New Motors to any of my family and friends.

prhaddix

3 de sep. de 2016

In a nutshell, our recent experience at New Motors couldn't have been any better or gone any smoother. From our initial internet contact, to our sales experience, and finally closing everything was stress and hassle free. New Motors should be very proud to have people like Keisha, Andrew, and Allen out front representing their organization. First class all of the way...thank you for everything.

Roo

2 de sep. de 2016

We had performed our research before coming to the dealership, and had settled on a Subaru Forester as our choice. Previously we had purchased a Volkswagen Jetta TDI from New Motors and had positive experience. We were once again rewarded with friendly and knowledgeable staff, who works with us in a low pressure environment to strike a deal that we were all happy with. I would not hesitate to recommend my friends to work with Tony and Allen if they were in the market for a new vehicle.

Barb16

1 de sep. de 2016

Our adventure started when I made an appointment for a test drive.My friend Pam agreed to go along.I have always dreaded shopping for a car....until New Motors. From the moment you walk in until the moment you leave, there is someone making sure you are being taken care of. From coffee to cars everyone there strives to focus on the details to make your experience the best it can be.My sales rep Kevin Yaros is also the Finance Mgr. Kevin paid close attention to everything I was looking for and happily brought around each vehicle I wanted to see and we discussed all my options.As I set my sights on one certain used Outback, Kevin again worked tirelessly to make sure it was up to his own high standards and even more, he wanted to exceed my expectations. And he absolutely did! Kevin excels in Customer Service, personality and knowledge of both the sale and financing. It truly was a joy to deal with Kevin and I encourage everyone to ask for Kevin Yaros to make your car buying experience an excellent adventure!

Joan75

1 de sep. de 2016

I had done the research and knew I wanted to buy a Subaru Forester. My friend recommended Steve Dillon at New Motors. Steve explained all the options and found the exact car I wanted even though it involved a dealership trade. The entire experience was positive.

Shilohgar

1 de sep. de 2016

We are now a first time Subaru customers. The experience in dealing with New Motors, especially our sales rep, Mike Francis made purchasing our vehicle easy and enjoyable. Mike was very, very knowledgeable, helpful and likable. We never had a question that Mike couldn't answer. Allen in finance was also very pleasant and competent. I don't think I have ever enjoyed the car purchasing experience as much.

moskot

1 de sep. de 2016

I am a first time Subaru visitor, driver and buyer. My experience with Shane and Nicole was "top class" and after a few days with the Outback I had only one negative comment --- I programed the garage door opener and discovered that at night the symbols for open/close are not visible ! The vehicles' ride and response are GREAT ! I will recommend others to visit Shane.

NewtoNewMotors

31 de ago. de 2016

The team down at New Motors has pretty much perfected the car buying experience. They have taken something so grueling and painful and made it into something that is not so bad. Everything is great, the service, the people, the facility is noticeably clean. It just feels open and relaxed. The staff is very knowledgeable. I worked with Steve Lobaugh, who was very knowledgeable and pleasant. He answered every question I thought of and provided everything he could to make the car buying experience more comfortable. I would recommend seeing him if you're looking for a new car! The finance department really has your back too. He made it feel like they were really looking out for my best interest. All in all, New Motors is doing it right.

kim1976

30 de ago. de 2016

We really appreciated their help and and ease at making our purchase of our new Subaru. Our sales rep. Tony Confer was great, he was knowledgeable about our vehicle we were purchasing and explained everything well , and we told him what we could do and he made it happen for us this was our first experience here and it was great. Their finance person Nicole DiTullio was great as well and made our experience purchasing and doing the paper work easy and she explained everything well for us. We would deal there again they are great!

JennaBrink13

29 de ago. de 2016

Keith was a very patient dealer for me. He made the experience all about me, and made sure my needs and wants were met! He allowed me to choose the best car without feeling pushy or pressuring me to make a decision. It was a pleasure to work with him! Thanks Keith, I love my Subaru Forester :)

Pdb&mmb

28 de ago. de 2016

My husband and I enjoyed our recent experience buying a car at New Motors. Dan Lynch, our salesman, was smart, polite, and patient. No hard sell. We took our time, found a car we love, the price was reasonable, the purchase was easy.. I would recommend anyone looking for a car to ask for Dan Lynch at New Motors.

mrehder

26 de ago. de 2016

This is the 5th vehicle we've purchased from New Motors. Our experience has been excellent every time. The staff is friendly, informative, fair, trustworthy and they get the deal wrapped up quickly. I have recommended New Motors in the past and will continue to do so in the future.

WillG

26 de ago. de 2016

Being my first big purchase, I came into this deal quite nervous. The guys at new motors and at the auto credit building really made me feel taken care of and comfortable through the process. Couldn't thank them enough and I absolutely love my new car.

Becky

24 de ago. de 2016

This is the 3rd car we have personally purchased from New motors and Steve Quinn. Our experience has been excellent each and every time. Steve is very kind, professional and fair. He always exceeds our expectations and New Motors service is the best. We will continue to purchase cars from New Motors in the future and thank Steve for finding us the perfect vehicle and treating us as a friend.

snemenz

21 de ago. de 2016

I have been with New Motors for the better part of 10+ years and they have always treated me great. I called when my lease was ending the sales staff, along with the financial office, were great and it made my Saturday easy.

KarenW

20 de ago. de 2016

We've always gotten great service here -- both leasing and maintenance. Mike and other employees have always been good about returning calls or emails quickly, too.

Swanson

20 de ago. de 2016

Everyone at New Motors were helpful and friendly. This was our second purchase this year and Steve Dillon and Allen Yingling walked us through our new purchase answering all our questions.

Dlican720

19 de ago. de 2016

Me and my wife came into erie auto credit on 8-10-16 and just started my used car shopping process. Well we looked at a few and test drove a couple. They where very friendly and they let us test drive the cars on our own with our 2 kids in the car. Well we fell in love with a used 2013 malibu. All the cars had a carfax right on the seat too. So we go inside and run some numbers and I kept thinking there's no way I'm going to get approved so we didn't get our hopes up. We'll after about 15 minutes Jeff waid comes in and says your all good this is your payment what do we think . Well it was awesome and me and my wife are in shock and needed some time process it. So we slept on it a night went to another car lot on the 11th and what a night mare they were. They were pushy rude and not listening to what we wanted. So the next day we went back erie auto credit and finished our used car purchase from Jeff waid. He made it easy and very fast. I would recommend him to anyone. These guys are fair and knowledgable about the cars they sell. In the future I would definitely buy another vehicle from them. Thanks guys your awesome!!

Sharon Dewey

17 de ago. de 2016

This is our first Subaru and Mike made it a great experience! Walked us through our Outback twice to make sure we were comfortable with the vehicle. He's very personable but not pushy. Nicole in finance was very nice also and definitely knew her job and she walked us through it quickly. We would recommend to anyone looking for a Subaru.

nmcwrx17

16 de ago. de 2016

I recently leased a 2017 Subaru WRX. Steve Lobaugh was very attentive to what options I wanted instead of having me look at things he new I wouldn't be interested in. He made the deal super easy and it led to an easy signing. He even bought my wife and I some sweet Subaru tshirts.Also, Ms. Nicole made the signing process a breeze. She also sold me the rim and tire warranty that should help this being my all year daily driver.

Mjbuffalo716

12 de ago. de 2016

I went in to the dealership with a specific budget, and the team helped me find exactly what I needed. Dan at Volkswagen was amazing, and got me the most for my budget. Thanks to the entire group!

Todd

11 de ago. de 2016

I want to thank Mike Francis for his outstanding professional, highly knowledgable, and friendly service for our recent new car leasing experience. Mike took the time to answer the many questions my wife and I had about which vehicle would best suit our family's needs.I would also like to thank Allen Yingling for his outstanding professional, and friendly service in the finance department.Thank you so very much!Todd and Ashley

Glenn Rankin

9 de ago. de 2016

I had a great experience dealing with New Motors, Keith Golembiewski and Taneeka Shetler were helpful with our purchase of a used vehicle. Even though we weren't purchasing the most expensive car on the lot, we were treated with respect and consideration for our needs. Very highly recommended!

Jeff & Michelle Mackey

6 de ago. de 2016

We are very happy with our new 2017 Subaru Outback. We went in for an oil change, and came home with a new car! This is the 3rd one we have purchased from New Motors. Steve Dillon was very knowledgeable and helpful when looking at the new Outbacks. He was very personable and took time to help us understand all the new things the car has to offer as compared to our 2012. With his help and Allen Yingling in Finance , we feel we got a good deal.

Linda Stafford / Mike Stafford

6 de ago. de 2016

We are very happy with our 2017 Subaru Forester. In fact we are already considering buying another one! Tony was very informative and provided the type of friendly sales that makes buying a new vehicle a pleasure and not a hassle. I looked at the various vehicle brands available. It looked to me that Subaru makes a quality product with good features and good reviews.

Sheri

5 de ago. de 2016

Will help get you into what you need/want. Fights for what you want goes above and beyond for the customer. Would recommend.Thank you for all your hard work and dedication

Dexter

4 de ago. de 2016

I had.a BMW purchased in another location and now living in Erie I have been servicing my car at New Motors and had nothing but professional and exceptional care from Mark in the service department. That had an important impact on my decision to go back to New Motors. Looking to trade in and and purchase I was very impressed with Dan Lynch the salesman. He was exceptional telling me about the car without pressure ( which usually turns me away) he even came in on a day off so I could test drive.

FlashFish

3 de ago. de 2016

Andrew Bargielsk's knowledge of the inventory that is offered at New Motors allowed me to make an intelligent, informed decision in purching my vehicle. His undivided attention towards me and giving me detailed information regarding the Volkswagen I purchased lead to a smooth transaction. I am a repeat customer and I have recommended New Motors to others.

Dennison45

30 de jul. de 2016

I worked with Dan Lynch on the purchase of a used VW CC and he was extremely helpful every step of the way. I am not always an easy person to work with but I felt at ease and we were able to work out everything. From the test drive on, Dan was very attentive and was able to answer all my questions. I was able to go home with the car of my dreams with the knowledge that the sales team at New Motors cares about the customer and will go the extra mile to ensure they do everything they can for the customer.

Ted

29 de jul. de 2016

Tony Confer provided great service to us from test drive to driving the car off the lot. He was responsive and prompt to any and all of our requests and questions. Tony even spent most of his day off contacting us to make sure evrything was being handled for us ok as we made arrangements to get the vehicle a few days later. When we went to pick the car up on that following Saturday we were greeted promptly by Tony who introduced us to Allen who would be doing our paper work. My wife and I have bought a lot of cars in our day but we both agreed that the closing with Allen was the best experience we have ever encountered at a car purchase. Done in less than 15 minutes. Everything prepared. Very professional. Great job all around. We will definitely visit New Motors for our next car purchase.

Bill Mechlenburg

28 de jul. de 2016

I have done business with New Motors since 1972, and Larry and his team have always been great to work with. Sales and service New Motors is one of the Best. There is no other car dealership that I have done business with that compares, and that is why I keep coming back over 44 years.Keep up the good work.Bill Mechlenburg

Tom2222

24 de jul. de 2016

This was my first Subaru. Tony took the time to show me all the options.Tony was also in no hurry to just sell me one. I must have changed my mind on different options many times to get what I wanted with the price I could deal with.

Kelso

24 de jul. de 2016

I just bought a new Subaru Forester form New Motors. After some email correspondence with Keisha Hines I met with Tony Confer. Tony quickly came to understand the particulars of what I was most interested in and addressed them quickly and directly. After looking at the candidate cars on the lot I picked the one I wanted and Tony was accommodating in completing the sale.My experience with others at New Motors with documentation and service were efficient, competent, and friendly.So thanks, New Motors, for making it easy and quick and easy to get the great car I wanted.

lmsc

24 de jul. de 2016

Arrived to no pressure from sales staff to buy. Tony was excellent, had great knowledge of the vehicles and friendly. Would come back for another car.

terga5

22 de jul. de 2016

We really had a good experience at New Motors. We did extensive research on the vehicle we wanted, but learned many new things that we were unaware of. The salesperson was very knowledgeable and engaging. The staff worked with us to achieve a payment we were comfortable with. I look forward to dealing with New motors in the future .

UltimateRider

21 de jul. de 2016

Went on my Day off of work to give my info, and on the same day, I gotten approved, I don't have good credit and it says what it is, Guaranteed Credit Approval and was surprised that I only had to put down a low down payment under 1000, Mindy was very professional, didn't push me to buy the first car I saw and with all the cars that was in that price range I gotten, I know I gotten the best deal for the car I picked, great smooth service, will recommend this dealer to everyone.

New cross trek owner

20 de jul. de 2016

Fantastic, no pressure service. Very informative and helpful from start to finish. Shane was extremely friendly, and knew everything I questioned him about regarding my interests and needs. Nicole also was very accommodating, helpful and efficient.

david e1

19 de jul. de 2016

All the cars that I have bought or leased over the past 55 years, probably 18 in total, have been done with considerable pressure and stress. Not so when I decided to check out New Motors for a Subaru, and was greeted by Steve Dillon. Very pleasant few hours, deal was concluded, and he even took care of getting me out of the final two months of my General Motors lease. Thanks Steve.

Paul

19 de jul. de 2016

I found the car I wanted on the New Motors website. When I stopped for a test drive, Steve set me up with a top down tour of the Western Pa hills and valleys. A fair price and straight forward discussion sealed the deal.Picked up the car two days later and Nicole was organized for a quick and efficient close.Good job by all. Thanks.

Rubicon

18 de jul. de 2016

Steve Dillon at New Motors was awesome. He went above & beyond to get me the best deal possible. Extremely patient, knowledgeable, and was great in explaining everything.

Kim

16 de jul. de 2016

I have dealt with other dealerships over the years and have never had a staff so well fitted for each other. From the on line contact, to the salesperson, and loan department. They all seem to have very good working relationship with each other and know how to get a buying customer through the process very smoothly. If it where not for Keisha Hines and her contact by email, I possibly would not have even thought of New Motors.

Rubyjune9090

14 de jul. de 2016

When I came in the first time to test drive ,Steve helped me decide which vehicles were what I was looking for and really took the time to explain the pros and cons of each one. He spent the time on a Friday working with his team over the phone with my financial institution for the loan and got everything processed so that all I had to do was sign the papers the following day . It was quick and went smoothly. I definitely will recommend them to everyone looking for a Subaru. I love my 2016 Crosstrek and I feel confident that I made the right choice in both vehicle and dealership. Thank you New Motors for a great car buying experience!!!

Jerry Covert

13 de jul. de 2016

I have been a V.W. owner for over 50 years and that is due to both the quality of the automobiles as well as the sales model. The people in sales are trained to provide an informed "soft sell" that answers my questions without being pushy. It allows me to consider the options, pricing, determine what my needs are and to, hopefully, make the best choice for me and my family.Andrew Barglieski recently provided an excellent example of that famous V.W. sales style. He was always attentive, helpful, polite, cordial, informed and informative. His laid back style helped me with the decisions I needed to make and as a result, I am a happy customer. I will surely return to New Motors, Erie Pa. to talk with Andrew when I am ready to buy my next V.W.At my initial contact with New Motors, through the internet, I had very positive interactions with Bobbi Bryan. She steered me to Andrew who followed up successfully.

Karolyn weunski

12 de jul. de 2016

Steve was excellent no high pressure sales felt at ease dealing with him. also Nicole was very professional and pleasant to deal with thru out the paperwork process

Barb

12 de jul. de 2016

Shane's sincerity and welcoming personality was the final factor in our buying experience at New Motors--like buying from a family member, but better!

Lynn

9 de jul. de 2016

Steve was an excellent agent to work with who even helped to move our deal forward while he was on this vacation. I highly recommend New Motors and Steve Quinn when thinking about purchasing or leasing a new BMW.Lynn M. McBrier

Joe

8 de jul. de 2016

Steve made this very easy, fast. Honest and upfront, I appreciated that.The young man that trained my wife and I on all the electronics was very good, great job. Helped us understand everything.

Ron

7 de jul. de 2016

No pressure, professional staff, made it fun and easy for my wife and I. New Motor's pricing was fair, which made the process easier for us as well. Steve was an outstanding sales agent and he exceeded our expectations! He even took our son to get a hair cut so we could finish the paper work, now that is service! We will definitely be back in the future to do business again.

Bonnie J.

7 de jul. de 2016

Steve Dillon made purchasing our new Subaru a professional and friendly experience. He was veryeasy , very patient and very kind to deal with. I would be glad to recommend Steve and New Motors to anyone that is interested in the purchase of a vehicle.

melodiez

7 de jul. de 2016

i am so happy with the way mindy and the rest of erie auto credit went above and beyond to get me into a safer vehicle than the one i was driving. not only were they helpful but friendly as well. they answered all my question in words i understood lol.

newsub

6 de jul. de 2016

Mike Francis was very helpful, professional, and above all, patient. We would definitely recommend him to our friends. He made the process of buying a new car less stressful and more exciting.

Dune

3 de jul. de 2016

We wanted to say thanks to Andy for great support during our sales purchase experience , looking for a VW Beetle. He knew the Beetle product inside and out and could help my wife in the selection process.If you are looking for a VW product, I would recommend Andrew as your salesman.ThanksJim & Karla Koenig

69WRX69

3 de jul. de 2016

This is the 5th car I've gotten from new motors. 2 used and 3 brand new. They have always treated us well with no BS sales tactics. In fact three of the times I told them what I wanted and they said ok great , without even a second thought. Shoulda asked for a lower price. Ha ha ha. Wonderful service Love them

asldfsldfjk

2 de jul. de 2016

We have been customers of New Motors Subaru since purchasing our 2012 Outback. So when we began to think about a new vehicle, Subaru was our first stop. Much to our surprise, we immediately found the model that we knew we had to have - the Subaru Crosstrek. And Mike Francis, Nicole DiTullio and all of the staff at New Motors Subaru made everything smooth and easy from that point forward. Thanks everyone!!

snow123

26 de jun. de 2016

We just stopped to look and drove away with our dream car. Everyone we dealt with was very nice, and more than just very helpful.

LKS, GCS & NGS

23 de jun. de 2016

We have been customers of New Motors since 1988. Our most recent experience was very positive. We had spoken to Shane Harney about purchasing a used vehicle. Shane was very patient and rapidly helped us narrow our search. We were not in a hurry to find a vehicle and he did not pressure us in any way. Within a matter of weeks, he had located an incoming trade which met all of our needs in better condition than we ever expected to find. Because of our experience with Shane, he will be our first phone call when it comes time to replace another vehicle.The purchase and transfer was coordinated between Shane and Nicole and took no time at all to complete. Highly recommend both New Motors and Shane Harney.

drkim

23 de jun. de 2016

Kyle did a great job informing me on what was available and what would fit my needs in a subaru. He is great to work with and I would not hesitate to work with him again

Deb Mruzik

22 de jun. de 2016

The employees of New Motors could not have been any friendlier. From the 1st time I walked in the building until I drove away with my great ride, it was as if they new me for years. I am very happy with the price I paid, the magical workings of Nicole, and the humor and professional dealings with Kyle. I will always go back to these people for any assistance I need in the future.

Jack Jamison

21 de jun. de 2016

Pleasure to deal with no pressure professionals. Bob Masi listened to me and answered my questions. He let me lead the discussion. "Breath of fresh air"!

ED & Betty

17 de jun. de 2016

New Motors was the least demanding of any dealer that I have bought a car from. I had researched the car that we were interested in. The salesman provided answers to every question asked. The price of the car was reasonable and the service by the employees was outstanding. I had no idea that buying a car would be so simple. We were driving the car that we bought in less than 1 1/2 hours. We were told about add-ons that were reasonable and protected us as a consumer from any huge expenses that sometimes come when you purchase a used car. The vehicle had very low mileage and was in excellent condition. I would recommend this dealer to my friends.

michelle

16 de jun. de 2016

I actually reside in georgia and decided to purchase my car through New Motors due the efforts and incredibly quick response times of Steve Lobaugh (whom I was referred to). He informed me that he could order my car exactly the way I wanted it (I had been told by a local dealer in my area that they were unable to accommodate my wants and would have to purchase one on their lot). I feel that Steve went above and beyond to get me exactly what I wanted and Nicole in finance explained everything perfectly! I brag about my experience there to everyone I talk to!

ltriberio21

15 de jun. de 2016

I really had excellent service,Tony wasn't pushy at all really made the buy a car process very easy and stress free. Nicolle was very knowledgeable and answered all my financial questions before buying my car.

merrill

15 de jun. de 2016

Mike did an excellent job with my recent new BMW car lease. He coordinated the whole process with the BMW people and he individually handled all the paperwork. He is truly an asset to your dealership! I definitely will see him when it is time for my wife to trade in her Subaru!

readyforaroadtrip

13 de jun. de 2016

I've been looking for a new vehicle for two years and visited New Motors Subaru in 2015, and at the annual car show in Erie, two years in a row. I was in no hurry to buy a vehicle as my current car (13 years old, 200,000 miles) was still running like a dream but I was getting the itch to have something newer. I did a lot of research on various vehicles and wielded it down to three possibilities. I went for test drives and spoke to salespeople. New Motors was, without a doubt, the easiest place to shop. Everyone was friendly and I never felt any pressure to buy. It was a great experience. As I narrowed in on what I wanted, I made three visits to this dealership within 10 days or so, and each time was as relaxed as the first. When I decided to buy, I was pleasantly surprised how easy and efficient the process was.

Geno

9 de jun. de 2016

It has been a pleasure dealing with New Motors personnel over the course of owning 3 Subaru Outbacks. Service has always been timely and performed professionally.My recent interraction was trading in a 2013 Outback towards the purchase of a 2016 Outback. Prior to my sales visit I did some research of the value of my 2013 vehicle and the New Motors inventory maintained on line. Via email I suggested to Steve Dillon what I felt was an equitable cost differential to trade my old Outback for a new one. Steve contacted me to arrange a visit and within an hour we agreed upon a price and an hour later I left with a new vehicle. A few days after getting the new vehicle Steve contacted me to see if I had any questions. All in all I'd recommend that anyone at least consider New Motors if in the market for a vehicle.

SubaruSally

8 de jun. de 2016

Thank you very much for the great service! I highly recommend Andrew and the entire team at New Motors! I will be using them in the future!

labrown3528

8 de jun. de 2016

Buying a vehicle today can be complicated and time consuming. My experience purchasing my first BMW vehicle from New Motors was a great experience. The New Motors team were very knowledgeable and helpful, they also took care of all the complex paper work which included registration and title transfers to mention only two. I would and already have been recommending New Motors to people I know.

dgb

5 de jun. de 2016

The purchase of a new car can be so confusing. After comparing numerous SUV's over the last year or two I kept coming back to the Outback. Read so many reviews & talked to many Subaru owners, all were so positive. Met with Steve Dillon who answered all my questions & concerns with so much knowledge. Test drove & made the decision to buy. Steve then had to find one and had it within a couple days. It's only been 10 days since I bought it, but I love the car.

TheKs

5 de jun. de 2016

After a long time considering a new car for our family, we decided that a BMW X3 best fit our needs. It was at the top end of our budget, but we feel we received a very fair deal from New Motors that made the purchase possible. Throughout the entire process, our sales rep (Steve Quinn) was very attentive, thoroughly answered our questions, and never pressured us into a vehicle or features that we didn't need or want. Since New Motors didn't have a vehicle on the lot that had our desired configuration, Steve found one at another dealer such that we could have it through a dealer trade in a few days. While we waited for our new 2017 X3 to arrive, Steve took care of all necessary insurance and registration paperwork so the final transaction was quick and smooth. When we picked up the vehicle, he explained the dealership's service hours, shuttle, and loaner vehicles (important since we are from out of town), walked us through the features in the new X3, and made sure we were comfortable with how the car works - not a small task given the complexity of iDrive. Steve also followed up with us later in the week to answer any other questions we had since taking the vehicle home. We were also pleased with the service provided by Allen Yingling on the finance team. Because BMW just changed their free maintenance plan for 2017 models, he walked us through the options for additional maintenance plans. While not pressuring us to purchase any, he took the time to show us how the anticipated maintenance costs compared with the available plans so we could make an educated decision that would economically benefit us in the long term. Overall, we were impressed with the New Motors team and look forward to dealing with them in the future.

Oryan1560

5 de jun. de 2016

I barely waited, everyone was knowledgeable & very friendly, & above all it just felt like they wanted to help me leave feeling better then I arrived.

becca713

1 de jun. de 2016

We had a great experience at new motors Subaru. Seth Murphy was a fantastic sales representative and we will be back for our next vehicle.

Dennis P Borczon

31 de may. de 2016

Just concluded buying a new X3 BMW from New motors and it was a pleasure. Dealt with Bob Masi the sales associate and he could not have been more helpful. This is the second care I have purchased a t New Motors this year and everything from my trade in to putting the final plate in place was handled without a hitch. Bob is incredibly available for questions and I was able to get an excellent vehicle with a minimum of fuss.Nicole in the finance department was also terrific and took care of the numerous forms with ease. Just a terrific system and the orientation to the new care is extremely personalized and pleasant.Obviously I am a return customer and would highly recommend the dealership.

Robb Delacruz

28 de may. de 2016

Vehicle was very clean, the dealership employees are courteous, helpful, and nice to work with. I'm very pleased with my purchase, and this dealership. New Motors is a great place to shop. One of the best experiences that I had car shopping in the Erie area. Highly recommended.

Rod

28 de may. de 2016

Great overall car buying experience! Tony was extremely knowledgeable about the whole buying process. He was extremely patient, answering my many questions, and was able to answer every question instantly and accurately. He was very friendly and helpful without being obnoxious. Allen the finance man was also very knowledgeable and helpful.

andrew whelpley

26 de may. de 2016

i was extremely pleased with the experience I had there, the only thing i was slightly disappointed in was how clean the car was when i received it.

emc

26 de may. de 2016

Shane is great. He answered all of our questions and really spent rage time reviewing the car features with us! This is the 2nd time that we have dealt with Shane and will continue to visit him with all of our car leasing/buying needs.

Oliver815

24 de may. de 2016

My husband and I were just beginning our new car search when we visited the dealership. Keith was very friendly, and did not pressure is to make a decision we weren't ready to make. He answered all our questions, and we did go back the following week. We still weren't sure if we were ready to buy, but they were able to put a great deal together that we just couldn't pass up. We drove it home the same day and love our new car!

mxb5098

21 de may. de 2016

Tony and the rest of the New Motors team were extremely helpful. From the time I walked in with a rough idea of what I was looking for, to the day the car arrived and when I took it home; I had absolutely no complaints with the level of service I was offered. The showroom and shop look amazing, and the use of Cobb tuning parts is a definite plus.

Robert Glenn

20 de may. de 2016

I went into the process of needing a vehicle with bad credit thinking I would leave with a "beater". By the end of my day I was leaving with a vehicle that was stylish, barely 3 years old, and in my price range. I would never hesitate to send anyone to New Motors / Erie Auto Credit.

Eabgo1

20 de may. de 2016

We worked with Shane Harney at New Subaru. He did an excellent job explaining the car features and the process for purchasing a car. I would recommend New Subaru and Shane Harney.

chettyvendetti

20 de may. de 2016

My process from rolling my lease over from a 5281x to a 428ix was as simple as it could be. Steve Quinn did everything to make the transition smooth and handled my regular anxiety in a personable and respectable manner. I will be recommending him and New to everyone. Thank you!

Ashesmarie88

19 de may. de 2016

I selected a vehicle I loved from the website and was contacted almost immediately by Jeff Waid. I drove away in my new car less than 4 days later. I have never financed a vehicle before and I must say that Jeff and the team made this process incredibly smooth and painless for my husband and I. I am so happy with my new car!

Caramf

19 de may. de 2016

Andrew Bargielski was great to work with. He was efficient and the dealership didn't try to nickel and dime me. They were reasonable, fair, and gave me a great deal. I love my Volkswagen and am so happy I decided to buy from New Motors.

suze

19 de may. de 2016

I was at the end of my lease, and looking for numbers to compare before I did any test drive or look at any cars. Shane listened to me and gave me what I asked for. I told him I would get back to him within the week. He didn't bug me or keep reminding. He just waited for me to get back to him.When I was ready for a test drive, he took me out and we just chatted while I experienced the car. He didn't push. After I made my decision, he went to bat for me with the finance department and got me a great deal. I will recommend him to anyone who is looking for a great salesman!

Bry2h

18 de may. de 2016

After my wife's one year old Subaru Legacy was t-boned and totaled, Tony Cofer and the rest of the New motors team were kind, concerned, and easy to deal with. They were willing to reasonably negotiate what was probably one of the quickest car purchases I have ever made, and they had the identical car (one year newer) on the lot! I'll continue to shop there, and recommend them to others. Thanks!!

Outback36R

18 de may. de 2016

This is the 2nd Outback I've purchased from New Motors & my 3rd Outback overall. Starting to feel like part of the family. Seth's knowledge & thoroughness in reviewing the new car's features during delivery and helping to set up the link with my phone was commendable. I feel like I got a fair deal and they didn't waste my time.

bolandpa

17 de may. de 2016

This was an incredibly smooth transaction, pretty much all done thru emails and spent only a short period of time at the dealership. All the 'kinks' were worked out ahead of time. No surprises at the dealership when I got there, just had to sign papers.

Mary Beth

15 de may. de 2016

I had the pleasure of working with Mindy in purchasing my used Hyundai Elantra. It was one of the easiest car buying experiences I have ever had.

Janny

13 de may. de 2016

Very pleased with the car I bought from the dealership and Tony. They worked with me and gave me good price and trade value. Finance guy looked for deals on warranty as well. Very happy!

kellycassella

13 de may. de 2016

I had the pleasure of working with Bob during my car purchase. He was incredibly insightful and educated me on all that this particular BMW model had to offer. I had never purchased a BMW, nor did I think I was going to purchase one on this particular day, so I was unaware of what a fantastic driving machine it was. He made me excited to get behind the wheel during the test drive and really spoke to the power that it had. I was hooked after that! He made the purchasing process easy and made it one of the most stress-free experiences at a dealership I have ever had (no wheeling and dealing necessary). We had to wait longer than I would have liked but he apologized for the delay regularly and made sure to offer us beverages while we waited. We then had the chance to work with Nicole in finance. She was very kind and knowledgeable and answered all of our questions. I did not feel rushed or pressured which is something that you tend to expect to in these scenarios. After needing to get some parking stickers removed from my vehicle, I had the opportunity to work with a BMW 'Genius,' Nick. He was incredibly knowledgeable and walked us through every feature of the vehicle and made himself available whenever we may have additional questions.I always feel like royalty when visiting this dealership and I would, without a doubt, recommend this dealership for any vehicle purchase!

JoshandEmily

12 de may. de 2016

My husband and I went to New Motors looking to purchase our first new car together. Seth was very helpful in assisting to help us understand the different features of the Forester and answered any question that we had regarding the Forester. Once we decided on the vehicle we wanted, Seth sat down with us and we were able to negotiate a good deal that was in our price range! We got the car we wanted (with some extra features!) for the price we wanted. Then before we left Seth went over everything about our new car with us so that we knew how all the features worked. Overall, Seth was very friendly, knowledgeable and helpful. We highly recommend that if you are looking for a new car you go see Seth!On the financial side of things, we worked with Nicole. Nicole was very helpful in helping lay out different scenarios with us and ultimately helping us get the loan that was right for us and our budget. She even called us back after we had left to tell us she had found us a better deal. We were very impressed by her determination to ensure we got the best financial deal possible.My husband and I will definitely look to New Motors in the future!

Swanson

11 de may. de 2016

We are happy with New Motors and Steve Dilion in our purchase of a new Subaru. Everyone was friendly and helpful. Steve Dillon answered all questions and explained the options for a purchase verses a lease. We drove in from Jamestown the next day to pickup the car and Steve stayed after his regular working hours to go over the accessories and functions to our satisfaction.

kenandjulie

9 de may. de 2016

We are absolutely delighted with our new Subaru. Dealing with New Motors was a great experience. Our initial electronic communications with the dealership through Bobbi Bryan were very helpful. Our salesperson, Mike Francis, was extremely informative, attentive, and personable. Allen Yingling made the usually long and stressful finance conversation quick and painless. Would definitely recommend.

Bikenut

7 de may. de 2016

I'm not always anxious to car shop, but this was a fairly painless experience. Dan was very nice and respectful. I bought an as is wholesale car so not as much room to negotiate as I would've liked. Car needed a bit more work than I expected but that's the chance you take. Overall good experience and quick paperwork kept things rolling.

Mike McDavid

6 de may. de 2016

Steve did an outstanding job explaining every aspect of my new Subaru. He was professional, experienced and knowledgeable. He was patient, and easy to work with.

Happy Customer!

5 de may. de 2016

I had the pleasure of working with Bob Masi on an order for a BMW 4 series. He was very thoughtful and thorough in helping me to decide on the best options for selection. Bob is a BMW enthusiast and his knowledge of the cars made me feel like I was making the most prudent decisions. Bob also kept me informed as to its order, transit and likely arrival dates. This was my first new car purchase with New Motors. The entire process was seamless from initial order through final paperwork with Nicole DiTullio.

Des R

5 de may. de 2016

Very happy with our recent purchase! Seth was a great help and delivered on our requests! We didn't feel pushed and walked away with a great vehicle and a great deal! Thanks New Motors!

Shazam!

4 de may. de 2016

I came across Steve and New Motors while searching for a new purchase. I had an existing car to trade and was looking to get behind a new model. Steve took me through every step of the process with a sure hand. He was personable, professional, and honest.Moreover, our interactions after the sale continues to reinforce those attributes. I am a satisfied customer and have already bought a second car from New Motors.I highly recommend Steve Quinn and the helpful staff at New Motors - they may not have exactly what you want on the lot, but they will work very hard to find it for you.

Welcome12

2 de may. de 2016

This was my second BMW from New Motors. They were able to help me get in to a new lease two months early. They even helped me with some of the expenses at the end of lease. Steve and the staff there will bend over backwards to make sure you are satisfied. I love BMW, and they provide an atmosphere that is laid back and straight forward to make purchasing your BMW as exhilarating and smooth as it should be! I will be back!

BrandyEgland

2 de may. de 2016

I am beyond impressed with the entire experience I had purchasing my 2010 Honda Accord at New Motors, with Jeff Waid as my sales person. Every challenge that I thought would keep me from getting the car I wanted was no problem for Jeff and the team at New Motors. I will absolutely be recommending New Motors to anyone I know who is looking to purchase a quality vehicle, at a reasonable price from an honest dealership!

Terry

2 de may. de 2016

Seth Murphy was very attentive to our questions, thoughts and concerns while purchasing our new Outback. Andrew Vollant directed us to Seth. This is our 4th car we purchased at New Motors. We were very pleased with our purchase and Seth guidance through the process. He was very patient and friendl taking us through all the new upgrades in the Outback. We will be back again with our next car purchase! Thank you!

kelssturm

29 de abr. de 2016

Keith could not have been more helpful in the process of purchasing my new 2016 Forester from New Motors! He was truly enjoyable to work with and I would recommend him to absolutely anyone. I really appreciated his down-to-earth personality and honesty - he made me feel like he wasn't just my salesman, but my friend as well. Keith was always available to answer any and ALL of my questions as my car was in the process of being made, and he kept me completely updated the whole time (right down to sending me photos of my Forester on the delivery truck when it arrived!) I just can't say enough good things about Keith. Thank you so much! Nicole made the financing part of buying my new vehicle such a breeze! She really knows her stuff. She took her time and went over everything with me page by page in a way that I could understand (and she always made sure that I did.)I'm so happy to have had such a good experience with this dealership! Thank you!

bcozad

29 de abr. de 2016

I was planning a big move from Erie to Denver and had just purchased a new car... not even a week after having the car I was in a bad accident that ultimately left me without a car. Luckily though that car had saved my life and I knew that moving forward in purchasing another vehicle I wanted that same thing. My mother had purchased a car with new motors before and so she steered me in their direction. I could not be happier that she did. I was very determined and knew exactly what I did and did not want in every aspect and I am happy to say that Steve Quinn with BMW and the rest of the team were on the exact same page. There was little communication before I arrived at the dealer but when I arrived (on a cold wet nasty day) I walked into the show room where they had parked what was soon to be my new car! My mother and father stopped into the dealership to see how things were going and if I had decided on anything ... they were also treated wonderfully and again the New Motors team was on the same page as them , working with and for us not against anything. I am now in Denver CO with my new Subaru (safe and in the car I cant live without) and I have Steve and the rest of the New Motors team to thank for that!!!!Long story short if you need a new car ... New Motors is where you want to go!

C&LinVA

28 de abr. de 2016

My wife and I stopped by New Motors while visiting Erie from out of town.We had had a poor experience with another (out of state) dealership while looking at X3s.Our discussions with Steve Quinn were very informative - he is probably the most knowledgeable (and straightforward) BMW sales person we have met.While we originally intended to buy closer to our home, we ended up purchasing a new X3 from New Motors. When we closed on the vehicle the next day, we worked with Allen Yingling, who was equally enthusiastic and honest on the financial side.Overall, our buying experience was excellent, and we would definitely recommend New Motors, even if, like us, you don't live in the Erie area.

vwdenimgirl

28 de abr. de 2016

Your salesman Andrew Bargielski was very helpful with all my questions relating to the vehicle I was interested in purchasing. I had visited the dealership several times looking for just the right car. Andrew always greeted me with a smile. He found me just the right vehicle and I am very happy with my purchase.

Artist-z4fan

28 de abr. de 2016

My long distance experience with the dealership was easy and delivery was trouble free. I am very satisfied with my BMWZ4 purchase. I highly recommend the salesman Bob Masi.

Mitchell Fitzgibbon

28 de abr. de 2016

We have bought 3 cars over the years from New Motors and also brought a new customer in who also bought a car from them. Both of us are very happy with our purchases and would recommend this dealer highly for good pricing, good salespeople and good service. Our experience with Seth Murphy as a salesman was very satisfactory and I also appreciated the help from Jim Volant, the general manager, who I bought a truck from when he worked as a salesman for another dealer and he was very helpful then, as well. He makes you feel like he genuinely cares about your needs. Our experience with the service department has also been good, although we have had no major repairs that needed looked at and have only experienced having the regularly scheduled maintenance service so far. We currently own a Subaru we bought new for my wife and a used Jeep that I drive that both came from New Motors.

Subaruforever

28 de abr. de 2016

I recently purchased a Subaru Outback fro New Motors. Working with Steve Quinn and the entire sales staff at New Motors was delightful and pressure/free. Steve and his staff were knowledgeable, professional, and attentive to my needs. I was very pleased with the entire process from the moment I walked through the doors until the moment I drove off the lot in my new 2016 Subaru Outback!

Sandy

27 de abr. de 2016

I have owned 5 Hondas (3 Accords and 2 CRVs) and now have my first Subaru Outback thanks to the great deal and friendly service.

Anon123

25 de abr. de 2016

The car that I purchased was in great condition, was cleaned inside and out before I came to pick it up, and there was even a full tank of gas out into it. My salesman was very accomadating and answered any and all questions that were asked. He was kind and went above and beyond to make the purchase simple and easy. I would recommend checking this dealership out.

P Federici

23 de abr. de 2016

This is my 3rd Subaru Legacy and it is the best AWD sedan for the price. The price was almost exactly as I expected based on my internet research. My purchase and service experiences with New Motors over the years has always been hassle free.

Maddy, Cheryl

22 de abr. de 2016

I like the Subaru that Shane sold me. I think it fits all my needs.I will probably within a year purchase the vehicle. Thank youShane and Nicole.

happyfan

22 de abr. de 2016

Kyle made buying a Subaru very easy. He was very knowledgeable and explained every thing so we could understand it. He was patient in teaching us all the new features on the SUV. I would recommend him to anyone.

regiscsmerkar

21 de abr. de 2016

This is the fourth new BMW I have purchased at New Motors, the third from Steve Quinn. Everything about this dealership is excellent, from the sales team to the finance team to the service personnel I have dealt with over the years. (If I have omitted anyone, I apologize.) I always feel welcome and am greeted immediately upon arrival, whether for a service appointment or for a discussion involving the purchase of a new vehicle.

JonB

21 de abr. de 2016

I had been shopping for a new car for 2-3 weeks. Non of the dealerships would sit down and work with me after finding out that I had negative equity. They made car buying stress free and enjoyable. I will defiantly recommend this dealer ship to anybody I know looking for a new car. Friendly staff, very quick at getting you set up with a new car, and very detailed about all of the features.

Vincentstrong

19 de abr. de 2016

This was an among experience. I was in need of a car as soon as possible. I got more than I expected. I received my car within 24 hours and it was a better car than I expected. The salesman Kyle is phenomenal. He listened to what I needed and exceeded my expectations. It was a no hassle and stress free process.

VSJ

19 de abr. de 2016

I was eager to test drive the different models of the Subaru after reading and hearing about their excellent rating for the past couple of years. I was somewhat apprehensive about having a salesman play the "sales game" that I was so custom to experience over my many years of car buying. Tony Confer greeted me in the showroom and I told him that I wasn't sure which model I wanted but wanted to test drive each one. We narrowed down to the Forrester and Outback in the showroom as they were both very easy to get into for me as opposed to the Legacy (for me). During the whole experience Tony educated me on the differences of the 2 models but did not once try to influence me with one over the other. Objective, patient, and very informative in addition to his friendly style. When it came down to what I wanted, it was a rather simple and painless negotiation with Tony and his manager. Best experience I ever had going to a car dealer. I drove my new Forrester home that day after Tony patiently went over the infotainment system and other facets of the vehicle. Good experience.

Doris210

18 de abr. de 2016

Jeff went above and beyond to get me into a vehicle and in taking care any issues with said vehicle. A pleasure to deal with. Will be back when needed

angela111

17 de abr. de 2016

We recently purchased a Subaru Forester and our buying experience was wonderful. Keith was very professional, knowledgeable, and helped us greatly through the whole process. We love our new vehicle and had a great experience at New Motors.

Toni M.

15 de abr. de 2016

Want to buy a great car from a great salesman? Stop and see Keith "G" Golembiewski. Very knowledgeable and great to work with. Also the finance department was very helpful with information. Totally quick and easy transaction. LOVE MY CAR.

nealndar

13 de abr. de 2016

My experience with Bob Masi at New Motors could not have been better. He was very accommodating of allowing me to test drive the vehicle in which I was interested, even when I was under a tight time deadline to get to another appointment. He promptly got me what was truly the best deal he could and, after looking at other highly regarded dealers, I happily returned to New Motors. This experience was great. I think the only thing I like better than the experience is the car in which I drove away. Thanks Bob.

karen l

11 de abr. de 2016

We purchased a Subaru Outback. Kyle McIntyre acted in a very professional, kind and honest manner. Financing was easy and professional as well. Very pleased!

Subarufan

9 de abr. de 2016

We went to New Motors to purchase a new Subaru outback. We had done our research and knew it was the car we wanted. We went to the dealership and there weren't any cars that matched what we wanted. Our salesperson, Kyle, helped us build a vehicle on the Subaru site and we ordered it. The car arrived 5 weeks later. During the wait, our salesperson kept us informed on the progress of our new vehicle. When we went to pick it up, the finance person was extremely helpful and went out of his way to make sure we got the best financing with the lender that we wanted. Overall, it was a great experience and we will defintely be going back for another Subaru when we need our next vehicle!

ksmith89

9 de abr. de 2016

I'm a student in the Erie area and when I needed to choose a new vehicle New Motors made everything exceptionally easy. I started, like every student does, by comparing vehicles online. Keisha helped with getting quotes for not only the vehicles I was interested in but also on my trade in value. She was helpful in navigating my in store experience, test drive and trade in inspection as well. Shane in sales was professional and very helpful when navigating the actual buying process. He kept open lines of communication with both myself and my mother who was driving in from out of state to help with the actual transaction. Shane was well organized and had everything ready to go by the time my mother and I arrived which we both very much appreciated. Allen was very friendly in the finance department and I didn't realize you could made buying a car fun but Allen had us laughing the whole time. He explained everything very well and you could tell he legitimately enjoys his job. He reassured me that after I drove away that New Motors would be there for me in case anything went wrong and I could stop in anytime I waist town! Overall, excellent service from all members of the team!

kevin&rose

8 de abr. de 2016

Kyle was very professional explaining the features of the new vehicle, Nicole made the finance part, paper work a breeze. Both answered any questions that we had, and were very pleasant. Nice experience.

KatienChad

8 de abr. de 2016

They took a really stressful time of trading in my car and buying my first car seem easy. While others said no, she was determined to get us driving. And she did! Mindy was great throughout the whole process! We were the last ones there and they didn't seem to mind at all. I highly recommend them and we are so glad we went there.

Happy Customer

8 de abr. de 2016

I worked with Bob Masi at New Motors. He was very helpful in explaining the features of the car. His knowledge and experience were obvious. I ended my car search at New Motors. The next time, I will start there.

LCW41

7 de abr. de 2016

New Motors provided with superior customer service and had a wide variety of vehicles to choose from when I was looking to purchase a new one! They were fair and reasonable! I will be a repeat customer.

MiriahElizabeth14

7 de abr. de 2016

I was looking for an all wheel drive car for the bad winters we have in Erie County. I had my eye on a Subaru for a little over a year, the day I went down to the dealership, I did not think they would get me into a car, let alone a Subaru because of my young age. I was in the Subaru the same day, they worked with me, they understood the financial aspect of purchasing a vehicle, they understood that I was young and was just starting out on my own. I haven't stopped raving about the men who made sure I drove away in a brand new Subaru. I would recommend New Motors to anyone who's looking for compassionate, caring, understandable, and thorough salesmen. As soon as you walk in the door of New Motors, you are greeted by smiling faces, I couldn't have asked for a better experience. I will never forget it.

Fordfocus

5 de abr. de 2016

The process of getting a vehicle was quick and easy. We were able to test drive and take our car home in just a few hours. very friendly and helpful staff.

BeeJay

5 de abr. de 2016

Ive been purchasing cars from New Motors for many years and this was the best experience Ive had so far. .I just purchased a 2016 Tiguan from New Motors and the whole experience has been a real pleasure, as such an important purchase should be. There was no pressure from the moment I walked into the showroom, only cordiality and time to browse. My salesman, Dan Lynch, was friendly, knowledgeable and a pleasure to work with. He responded promptly to all of my calls, emails and numerous questions. Nicole made the financial deal very easy to understand and allowed for any questions I may have had, not hurrying the process. She is very experienced, but also very personable, a combination that inspires trust. Additionally, their service department is also top notch.I highly recommend their dealership.

Acp54

5 de abr. de 2016

From the beginning, the typical "pressure" felt at car dealership simply didn't exist. Everything was easy-going during the entire process, every single question answered, and no hassle at all. Keith was very knowledgeable and extremely personable, great to deal with. Nicole was organized, covering all the options, paperwork and financials in a very straightforward way - nothing hidden, everything spelled out and no pressure for any back-end add-ons. Was a great experience overall, very happy with New Motors during the whole process.

luckyturtle

2 de abr. de 2016

Kyle McIntyre was very good at explaining and demonstrating features of the Forester. It was a very pleasant car-buying experience and would buy with them again.

That5theplay

2 de abr. de 2016

My experience at New Motors was very nice. My mother has gotten cars from there in the past and always had a great experience so I figured I would give it a shot. I walked in the doors and Kyle was immediately greeting myself and my dad. He was very thorough and knowledgable about the inventory and specific vehicles themselves. I will definitely recommend Kyle as well as New Motors.

Don Butler

1 de abr. de 2016

I'm deliberately holding off my review because the 2016 Subaru Outback has so many tech features. I'd like to get to know my way around them before I put anything out there.I've been a Subaru owner for decades. This is my fifth one. I don't have to be sold on the strength and safety of the coachwork because I had a very bad collision with one and my wife and I were spared any serious injury, but the same couldn't be said of the car. Poor thing, It saved us but was destroyed in the process.Right off the mark the keyless entry/engine start is neat. We wanted the rear camera and we weren't disappointed. Eyesight technology is quite surprising. Not sure I've seen all its features yet.Adaptive cruise control is the answer to one of my pet peeves. People who don't use their cruise control, causing me to constantly fiddle with the speed selection or else simply give up and turn it off really fry me. So the cruise control in the new Subaru is a pleasant surprise. I can set it and forget it. It was also a surprise when the car used the brakes when the car in front slowed down suddenly.Lane departure warning can be irritating on a narrow secondary road, but it's good on the interstate.We have only driven a little over a hundred miles, so I'll pick up the narrative later.OK, we have driven a few more miles and it's still love. The ride is smoother, partly I think, due to the 18 wheels. By the way, we think the wheel design is pretty nice, too.A big thing for me is the CVT. I was fully prepared to hate it, because I drove and earlier model and really disliked the sound and the feel of it.Somebody must have heard my complaints. This new transmission is great. Thanks, Subaru!Another thing that caught my attention is the greater range. Our '09 had a smaller tank and a little lower mileage factor.I just got the rear view mirror to open my overhead door, so That pleased me too.Our final word on the 2016 Subaru Outback is definitely good. We actually haven't found anything that we don't like and many improvements that make us glad we pulled the trigger.Lastly, our experience with the sales guywas good, too. Seth Murphy is pleasant, knowledgeable and easy to talk to. He answered every question we had and even helped us move our stuff from the '09.Don and Marge Butler

etw8176

1 de abr. de 2016

Keith worked hard to get me the best deal possible. He was friendly, courteous and helpful. He did not pressure me, but let me make the decision. Allen had everything prepared when I got there and all I had to do was sign the paperwork. Both of these young men are very knowledgeable and professional and are great assets to New Motors.

rcf220

1 de abr. de 2016

On a scale of 10, I would rate the experience a 12...I would not hesitate recommending the dealership to anyone to buy a vehicle or to have one serviced...

tune01

1 de abr. de 2016

Working a deal with Seth was a great experience, he was very informative about the productand easy to deal with.Thanks Seth, GREAT JOB!!!!Tony Rotunno

TomE

1 de abr. de 2016

Car purchase was hassle free, dealt with Steve Quinn and had a very good experience. Sticker price was below KBB so no argument to be had.

Jane Lewis

1 de abr. de 2016

I had a great experience with New Motors this past week while searching and purchasing a used car. The car salesman made the transition much easier than I expected. I am happy with my overall experience, the way I was treated, and of course, I'm very satisfied with my new car.

direhardsubaruowner

31 de mar. de 2016

Steve Dillon was exceptionally knowledgeable about the vehicle I purchased. He was considerate and attentive throughout the buying process. At no time did he appear "pressed for time". No question was dismissed and he didn't mind repeating information. His demeanor was such that he wanted me to be as comfortable as possible with all the electronic data BEFORE I left the premises. I would definitely recommend this dealership and sales agent to my friends.

Sailorboy

31 de mar. de 2016

My wife and I worked with Steve Quinn in the purchase of our new BMW. In all ways, the discussions, negotiations and resulting deal were most professional and to our satisfaction. There was complete attention to our needs and inquiries and the preparation of the vehicle for delivery.One cannot want anymore than that.M. Roy Strausbaugh

Luz Anderson

30 de mar. de 2016

I never thought I would be able to get into such a great vehicle like the Subaru Forester due to my "not so great" credit. New Motors has not only given me a chance to improve my credit, but has also given me the chance to become the owner of one of the most reliable and safe vehicle in the entire market! Their customer service was phenomenal! I went into New Motors with a particular vehicle in mind and that is exactly what I got!! I was never pressured into buying anything else like those other dealerships. Kevin (my financial consultant) went above and beyond to make sure my needs were met.I've already told everyone at work to tell everyone they know to go to New Motors for the best vehicle buying experience!

Seth'stheman

30 de mar. de 2016

Went to New motors to buy a Subaru. I was looking for a Forester and could only afford the basic model. I walked out with a certified pre owned car with almost every option available. I think the whole experience took about 2 hours. It actually took me about the same amount of time to drive to the dealership. If anyone asks me about my car I will certainly say, go see Seth!

CC38

29 de mar. de 2016

The New Motors team handled the transaction professionally and efficiently, despite being a long distance purchase. Bobbi immediately provided me with additional photos of the car to alleviate any concern I had about the condition of the vehicle. She promptly responded to every question I had. Steve had all paperwork ready for pickup with the car ready to go for the 500+ mile return trip home. Everything about the transaction exceeded my expectations - including the car!

dluce1

25 de mar. de 2016

We can't say enough good about our entire experience. The car is great. Kyle knew exactly what we like in a car. He and the sales Manager Andrew put together a deal with all of the extras plus a few more that we would have asked for. The deal they presented was perfect. Allen helped get us an interest rate better than we expected. Everything about buying this car was made easy for us. We are thrilled with the car and the ease of purchase. Wonderful experience!

tigerty24

24 de mar. de 2016

The service provided by Tony Confer and New Motors was much appreciated. Out of all the dealerships that I went to, this one was the best. Tony was straight to the point and very helpful. New Motors has great options and realistic prices on vehicles. I would and already have recommended New Motors to others that may be in need for a new vehicle.

Kathy N

24 de mar. de 2016

The salesman that served us at New Motors,Keith Golembiewski, was excellent!!! No pressure, just quick and professional service.The appraisal for a trade in was accurate and hassle free too. Can't say enough about it. Thanks!!

SubaruSmith16

23 de mar. de 2016

I had a very good experience purchasing a used car at New Motors with the help of Sales Associate Kyle McIntyre. I utilized their website to narrow my search; the presence of mileage, model number and a price made it simple. Kyle and their online presence Keisha Hines, helped arrange the test drive of the particular cars in which I was interested. I enjoyed working with Kyle, a steady fellow who gives you valuable information about the cars to help your decision-making. I didn't feel rushed or pushed, which for me, is a deal killer. Kyle worked with me on the price and the service department's detail work was top notch. Everybody thinks my 2013 Subaru Outback is brand new. Nicole DiTullio made financing easy. When I hear car buying horror stories from family and friends, my answer is always New Notors.

mieastman

22 de mar. de 2016

I met Kyle at the Erie Car show and I was greatly impressed by him. He was most kind and patient with me. He explained everything to me that I asked and much more. I am so pleased with New Motors and my new Crosstrek.

Keith

22 de mar. de 2016

Keisha did a wonderful job bringing me into the dealership, once I arrived Bob masi did everything he could to help.It was a good experience overall.

Bills

21 de mar. de 2016

Our time at New Motors began by meeting Tony Confer and Mark, a sales person in training (sorry, I forgot his last name.) Both of them were very helpful, never pushy, and gave us the strong impression that they would do everything in their power to get us the car we wanted at the best possible price. We were impressed with how thoroughly they explained all the various features, controls and electronics of our new car to us. We never felt rushed or pressured. They took their time with us and made us feel that they were willing to continue answering our questions, whether or not we bought anything from them. We enjoyed our time with both Tony and Mark . Overall, it was a very positive experience.

TheQueen

21 de mar. de 2016

We were at New Motors for routine service on our Crosstrek. As I always do I start looking around. My husband saw me talking to a nice salesman and says "no, don't talk to her". You see that is how I ended up with my Crosstrek. I was there for routine service on my Legacy. Mike was vey helpful answering my questions and my husband just said let's talk numbers. They didn't have quite what I wanted but was assured they could deliver. They did. I now have a Forrester and Mike and the whole New Motor team makes buying a car effortless. I love my Subaru. When I shop for anything especially cars I also look at the service department. New Motors has one of the best, in my opinion. I have dealt with other Subaru service departments and New Motors wins hands down. Their upgrading of showroom and service waiting area shows that they are invested in pleasing their customers. Thank you New Motors.

whitesox

19 de mar. de 2016

This is the second vehicle I purchased from Mike Francis in the past few years. He makes every effort to find you the type vehicle you want and doesn't play games with pricing. The New Motors website is a big help in reviewing each car's features and what is available before visiting the showroom.

retired

17 de mar. de 2016

My first experience with New Motors was excellent. Staff worked with me for best deal. Very patient with me, answered all my questions. Went above the call of duty and delivered my purchase to my home.

Yiming

12 de mar. de 2016

Steve ia a very kind and patient person. He can explain very specific of this car. Subaru wrx is a really nice car and this is also my first car. I love it!

takcak

12 de mar. de 2016

IT is always a pleasure to shop at New Motors. Although our main contact was Steve Dillion, who is an exceptional salesperson, all of the other personnel that we have talked to and associated with were very congenial and helpful.We plan on continuing with this same great service from New Motors/Subaru and will recommend New Motors and Steve Dillon to our friends.

bogart52

11 de mar. de 2016

My wife & I purchased 2 Subaru Foresters from Kyle on March 10th. It was not a planned expense. We originally went there to trade my wife's car for a Forester. However when I asked Kyle what kind of deal we could get if I included my Honda CR-V for 2 Foresters, he immediately did the figuring & produced a fair price. Kyle was very professional & patient with the 2 of us. He explained everything in detail about all the options offered. He took us out on the road twice to get use to all the car functions. We could not ask for a more knowledgeable courteous salesman. If we, run into anyone looking to purchase a new Subaru, we certainly will suggest New Motors & our favorite guy Kyle.

newbalance10

11 de mar. de 2016

I was very pleased with New Motors and their staff.Taneeka Shetler made it easy to set up an appointment for a test drive over email.Tony Confer was awesome to work . He walked me through all the features on every car he showed and was very knowledgeable about each feature. He was very easy to work with and helped make my decision simple when choosing the new family car. I would recommend him to anyone looking to get a car, as well as, recommend New Motors.Nicole DiTullio made quick work of the finance paperwork, went over everything in detail, and answered all my questions with ease.I would definitely return to New Motors for any of my vehicle needs!

Dennis

11 de mar. de 2016

I was pleased with the service from the New Motors team for the purchase of my 2013 Passat. This was my first experience with leasing, so I was unsure of what to expect (final payments, inspections, etc.), but the New Motors team made the experience go smoothly and seamless. Also, the dealership got me awesome financing!

claudia

9 de mar. de 2016

We went in for service on our leased BMW and ended up unexpectedly leasing a new one! We are very happy with New Motors. This is our third lease and probably not our last!

CindyMG

7 de mar. de 2016

I was very glad that I met Steve Dillion who noted my thoughts in what I was looking for in a good used low mileage trade in. He knew of a trade coming in and kept me informed. Although, we waited for about an hour until the vehicle was finished with detailing, I was very glad to find out that inspection had been done and the tires were new. Steve was patient, friendly and answered all my questions. I also like the fact that PA state inspection fee will be covered. I will probably need another crash course instruction on the bluetooth setup of phone numbers. It was great to deal local too. Appreciated very much the help that Steve called my insurance to have the updated info faxed in the next day when I brought my title in on the car I was trading in. Nicole was very outgoing and great at explaining extented warranties and all the paperwork to be signed. Made it easy and pleasant.

sweet lou

6 de mar. de 2016

OVER THE PAST COUPLE MONTHS I HAVE PURCHASED (2) VEHICLES FROM NEW MOTORS. BOTH WERE VW'S AND BOTH TIMES I DEALT WITH DAN LYNCH AND ALLEN YINGLING. TOP SHELF SERVICE. NO WELL WHISKEY HERE. WILL PROBABLY NOT SHOP FOR A VEHICLE ANYWHERE ELSE BUT AT NEW MOTORS. THANKS,LOU

Donna P

5 de mar. de 2016

I met with Tony Confer and he was just great. He was patient, kind, friendly and had the answers to all my questions. He explained every item in the vehicle (more than once). He made my buying experience a pleasure.

Mikeyb50

5 de mar. de 2016

I personally had a great experience here with Keith the salesman. He answered all my questions and walked me though all my options so that I got exactly what I wanted, could afford, accessories, etc. I would defiantly recomend new motors to my friends and family, thanks new motors!

beckyq

4 de mar. de 2016

We decided to lease a 2016 Volkswagen Tiguan. Andrew was extremely approachable and easy to work with. He addressed our concerns and let us take our time in making our decision. He was never pushy and helped us get the best deal possible. We are thrilled with our new car.

dkalz

3 de mar. de 2016

I got a new 2015 Volkswagen Passat from Steve Quinn at New Motors and the process was painless. This is the second car I have got from New Motors now, the first one being a used 2006 Ford Escape. Initially, I was looking for a used car, and started looking at a used Camry, which the monthly payments were just a little out of my price range. Steve could tell we were a little disappointed, but came back with an even better deal that was just right for me being a college student: 3 year lease on a brand new car, cheaper payments, and all the work included except wear parts (I had a lot of trouble work wise with the Escape). And in the end, if I buy the car, I'll end up paying less for the car than I would had we bought it out right. Clearly I've been back to New Motors and I'll definitely be back again!

clover90

1 de mar. de 2016

I purchased a used '13 Ford Escape from Erie Auto Credit. Everyone was friendly and knowledgeable. They weren't pushy and made me feel like I was being taken care of! I'm very happy with my new car!

MattyJ814

1 de mar. de 2016

I can't even begin to explain how amazing my experience was at New Motors! The 2 hour drive was well worth it and leaving the lot in my brand 2016 Subaru WRX is still a dream to me. From Sales to Finance they were the most down to earth people who were willing to help me when I thought there was no way to get a new car.

Forester Junkie

28 de feb. de 2016

I met Kyle McIntyre at the auto show recently while looking at the new Subaru Forester. His overall knowledge of the vehicle and willingness to take the time to answer all my questions left a lasting impression on me. I went to the dealership on February 26, 2016, and met with Kyle. I went home with a new Subaru Forester and a very satisfied customer. Kyle is a very knowledgeable and helpful salesman. I would highly recommend him! Thanks Kyle and Nicole for making my purchase such a pleasant experience!

PeggyandEd

27 de feb. de 2016

This is our fourth Subaru, three with Shane Harney whose enthusiasm for the cars and the dealership really do the "selling" for us. New Motors has always taken good care of us with fair pricing and easy negotiating as well as great service and customer consideration. Our new Legacy seems to provide all we could wish in performance and safety - plus it's really nice looking! Now we just have to learn to use all the great extra features.

Janamac

27 de feb. de 2016

I love my new Subaru Forester! I didn't even know just how important Starlink was until I drove it home. Wow! Our salesperson tony was great to work with and manager Jim generously offered to buy our dinner! They provided attentive service and didn't keep me waiting for answers. Definitely go see tony if you want an easy going buying experience that you won't soon forget. He's one in a million! Just want to shout out to Bobbi who was the first person to answer my questions about the car I saw on line. without her positive spirit I would not even have checked out the dealership. Kudos to the team at New motors. Who knew the owners last name was New????

Jillian

26 de feb. de 2016

I recently purchased a vehicle and was very happy with the customer service. Steve took the time to answer all of my questions.He was very patient and honest,never pushy. I feel that I bought a reliable vehicle for a very fair price. Thank you Steve L and Allen Y.

karen2016

26 de feb. de 2016

Kyle McIntyre was very helpful and knowledgeable. Knew how to get the deal done and not wasting the customer time. I would recommend him! I will refer him to friends and family.Keisha Hines was also very helpful and answered my emails promptly.

Pearl

24 de feb. de 2016

Steve was very helpful and took a lot of time to answer our questions...I would recommend Steve. to all my family and friends.....im looking forward to driving my Suburu for a long time.....

jdkbgz

24 de feb. de 2016

I had a great experience working with Steve Quinn. I don't have anything about the experience to complain about and my new car is great so far too.

Wagner6clan

24 de feb. de 2016

Kevin Yaros..amazing salesman! Got us the car we wanted and met all our needs as we are picky and alot of times difficult. Would highly recommend him to meet your needs! 5 star service ..hands down!

happy driver

23 de feb. de 2016

Steve and New Motors gives the very best deals and service of any dealership I have dealt with over the years. They go out their way to help you with any want or needs. Prompt and courteous are Steve and the rest of employees.

Kevin (plein air painter)

23 de feb. de 2016

The perfect Monday it was on February 21st. 9:03 am and a test drive in what soon would become my New Forester, with Keith Golembiewski. The demonstration of the Eyesight option on I-90 was very informative and the conversation about my expectations ahead in the buying process were listened to intently. Back at the dealership, after a short wait, Keith came back with the pricing for the new Forester and I could see that he listened during the test drive and forwarded the information about my expectations to his sales Manager. I traded my 2002 Outback in on the 2016 Forester and the process could not have been easier, thanks to Keith.Then, the twenty minutes with Nicole in finance was just as enjoyable. She is an excellent listener and seemed as excited for me, as I was with the purchase. I also want to mention Mike at the service counter who I have the pleasure of talking with each time I got either my 2002 Outback or my 2010 Forester serviced. He's another great listener and made the point of coming over to congratulate me on the purchase. I've been a loyal New Motor's customer for a long time and will continue to be one. The current team there is a joy to work with and to talk to.The morning went quickly and by 1:00 I was driving home in my new, NewForester.Thanks again to Keith, Nicole, and Mike for making yesterday the "Perfect Monday".........and pass this note on to Larry.........!

Great Experience!

19 de feb. de 2016

Hi, Gang,Thanks so much for facilitating purchase of my brand new M235xi, particularly settling on price and trade-in in less that 24 hours from my first encounter with Bob Masi. Allen made lease and out of state registration totally painless. Thank you New Motors for putting me behind the wheels of a car of my dream. I would most definitely refer my family and friends to your dealership. Thank youDr. Pathak

outbackwizard

19 de feb. de 2016

Attending the Erie Auto show in early Feb., I met Keith at the New Motors Subaru exhibit. His demeanor & knowledge soon put me at ease. One week later, we met Keith at the dealership for test rides & negotiations on Forrester & Outback. He & I spoke briefly on the phone last Sat., and again on Mon. Tues. afternoon we drove our New Outback home to Edinboro. Weather was bad, but the Subaru doesn't seem to mind. In discussing our experience with this dealership. my wife & I were both pleased & impressed. -And she reads people really well. Everyone we met was friendly and welcoming. Two weeks ago, these people were all strangers to us, but it truly felt that we were dealing with friends. Keith [sales], Allen [finance], Mike [svc], & Ryan [parts] were just Great. "Welcome to the Family." In over five decades of buying new & used cars, trucks & motorcycles, my experience at New Motors was simply unparalleled. These people have it together. Obviously, with a new car, I cannot address svc yet, but may do that next year.. GDW Edinboro, Pa

wilbmeister

19 de feb. de 2016

I met Bob Masi at the car show while I was looking at autos on display. Seeing one I liked, my wife and I visited Bob at the dealership. From the time we walked in for our appointment until our deal was complete, we were treated with respect and made to feel welcome. I felt as though the "no haggle" price was fair and we were able to agree on a deal. On my return to pick up our vehicle the paperwork process was quick and easy. Our VW was actually pulled into the showroom out of the weather to introduce us to the many features that were on it. I feel bad I cannot remember the other salesman that helped with this process. I will be looking forward to working with this dealership in the future and will be recommending them to my friends.

jal76

17 de feb. de 2016

I found the vehicle I was looking for here and was very happy with the entire process. Salesperson was very knowledgeable of inventory and after I described my requirements found me exactly what I was looking for. All staff that I dealt with were very professional and helpful and they went the extra mile. Thanks Mindy

Brian from Louisville

17 de feb. de 2016

I purchased a CPO BMW 750 from New Motors and it was a terrific experience. I live in Louisville and was frustrated by the run around I was getting with my local dealership. As such, I began my search fro my new car online. My New Motors experience began with Taneeka Shetler. I was cross shopping a number of BMW dealers from across the country and Taneeka was consistently the most responsive and helpful. Once getting focused on the BMW I eventually selected, I was seamlessly handed off to Bob Masi. He went out of his way to answer my questions and make sure that I had all the information I needed to make my decision. The support continued through to delivery of my vehicle by Dick (missed the last name) who was terrific and made sure I was happy with the car (including driving with me to a car wash after the snowy trip from Erie). Overall, New Motors delivered at every connection point and truly made this the best car buying experience I have had. Thanks all.. keep it up!

AnthonyJamesPMA

15 de feb. de 2016

I made my first "big" car purchase in October and was not pleased with my decision. I was constantly getting repairs done to my vehicle. Every time I was there, the service staff was nothing but friendly and helpful. After a few too many repairs, I went back and asked about my options. Between Steve Dillon and Allen Yingling, I was able to get a car that was exactly what I wanted. They did everything they could to get me into that car, and they did with a smile the whole time. I would recommend New Motors to anyone that asked.

METZ4142

15 de feb. de 2016

Bob was excellent! I could not have had a better, more relaxed experience.Bob had my vehicle ...detailed, top down, in the show room. How could I refuse!Thanks again Bob!

Joecaity

13 de feb. de 2016

After my transmission dropped out of my van I was devastated. I went there with the hopes of finding anything that I could afford. The employees of this dealership went above and beyond in doing everything they could to get me into a vehicle. I would definitely recommend them to everyone.

Bill C

12 de feb. de 2016

This is the second Outback that we have purchased from Kyle Recently.We are pleased with the automobile, and the sales people. Kyle did a good job helping me.The Outback is everything that Kyle said that it would be. I picked it up in a snowstorm and am pleased at how it works in the snow.

Larry&Karri

11 de feb. de 2016

We have purchased our last 4 new cars from New Motors' We have visited other dealerships,but we keep returning to this one. Great people !!!

Betharoon

11 de feb. de 2016

I went to New Motors to look at Subaru Foresters. It had been over 10 years since I'd bought a new car and I was a little nervous about going through the process again. Keith immediately put me at ease and could not have been more friendly and helpful. When the specific car I wanted wasn't in stock on the lot, he was able to locate a vehicle for me and the keys were in my hands in five days. I felt the price was fair, and the financing process was painless. I am thrilled with my new Subaru, and highly recommend New Motors to everyone!

Levi

2 de feb. de 2016

I was wanting a Subaru Crosstrek, Mazda CX-5, or Nissan Juke. There were a few other dealerships I started at within Erie and Meadville that attempted to play games as opposed to actually help. The whole "well we can't talk price because there are a bunch of other people interested, you better hurry" game. So I just cut that short and they are still texting me about their cars that were previously "hot items". But the guys at New Motors Subaru section (Steve Dillon specifically) were the opposite. Straight forward, no BS, he made sure I got the car that I wanted without going over my budget. There was no pushing me towards upgrades I didn't want to pay for or higher end models I didn't have the budget for. I would definitely refer their team to anyone in my group of family and friends or anyone who reads this.

Acerula

18 de ene. de 2016

We purchased our honda pilot with new motors and the service was top notch. Our sales man was helpful in answering all of our questions and was very personable with us. A few days after our purchase, we experienced a few problems with the vehicle and took it to the local honda dealership, in hopes of having the warranty cover the costs. There was an issue with getting the warranty company to pay so we called back to new motors. They had no problem picking up our car from the other dealership to fix it and even paid our deductible for having problems with it so soon after purchase. This truly is a wonderful car dealership, and we will be happy to return for future purchases!

andy1972

16 de ene. de 2016

I needed to replace my college age daughters vehicle after an accident. I hate shopping for a car, but Tony at New Motors did a tremendous job at finding me the right vehicle and making a horrible experience a pleasure. Good prices and great service!

Ggpong, Erie PA

7 de ene. de 2016

Tony Confer and Nicole DiTullio made my shopping and lease experience easy and stress free. They worked with me to get the numbers where iI needed them. I would recommend New Motors for your next vehicle purchase or lease. Also great service department.

lovemycar

25 de nov. de 2015

We have purchased 3 Subarus with the help of Seth Murphy. Each time he made the process easy and we felt like we got a good deal. We are very happy with the entire experience. Thanks, Seth!

RESF

23 de nov. de 2015

I bought my new Subaru Forester in early October to replace an eleven year old Forester, also bought at New Motors. I was delighted with the former purchase and am equally delighted with the newer upgrade. Experience at this dealership has been excellent; the sales and finance people were very helpful. It couldn't have been a better car buying experience.

cmc0234

10 de nov. de 2015

Shane Harney was the salesperson who assisted me in purchasing my 4th Subaru from New Motors. I ultimately decided on a 2016 Subaru WRX Premium. Shane did an amazing job and I am very satisfied with the professional nature that New Motors has always provided. I highly recommend purchasing a vehicle from New Motors and Shane Harney will give you the best treatment from start to finish.

gettysburgjunkie

1 de nov. de 2015

From the minute we encountered Damien out in the parking lot he was working for us. He is honest, above all, and hard-working. He gave us several pointers which helped us out and kept us posted on the arrival of our new car. His friendliness eased the way as did the friendliness of everyone we came in contact with. This is a great dealership!

Karen D

27 de oct. de 2015

I have purchased from this dealership before and frankly, found it to be pretty xxxxxx. My experience this past weekend erased all my "bad" memories and created new "good" memories. Steve was earnest in his efforts to make my experience positive. He made me feel that he worked to get me the best deal possible. I would definitely purchase another car from New Motors...but with this new Forester, I think it's going to be a while.

stargazer2756

18 de oct. de 2015

Purchased my first Subaru--a 2015 ImprezaSalesperson was fabulous to deal with---great attitude--knowledge--just a all around great experience dealing with DamienLove my Impreza!!Thanks New Motors!!

Hotrodgolferruss

11 de oct. de 2015

Everyone seems to be very nice and they do what they can to make your purchase great. Damian westcok is an awesome sales guy!! This is the second perchase from them and they have been great!!

nicolem

11 de oct. de 2015

I recently purchased a new 2016 Outback and this by far was the best car buying experience I have ever had. I have purchased new vehicles from other local dealers but New Motors tops the competition by far, due mostly to the excellent salesman that sold me the car - Damien Westcott. Every employer should be so lucky as to have someone like Damien on their team.

nk

10 de oct. de 2015

Damien was kind, honest and patient. He was key in making our decision. The whole process took over few days, yet he never lost patience. Thank you.

EmilyNicole3

22 de ago. de 2015

Damien was very helpful with my trade in and helping me lease a brand new 2016 wrx. He was very informative and New Motors Subaru made purchasing a car a breeze.

Blue jay 115

5 de ago. de 2015

I got exactly what I wanted and a great trade value. Keith was very helpful and answered all questions I had. Everything was quick and easy and I love my new Subaru!

CET

25 de jun. de 2015

Buying from New Motors was the least stressful car purchase I've ever made. I'll definitely be coming back next time I'm looking for a vehicle.

ForesterLover

27 de may. de 2015

Seth Murphy was very helpful. I wasn't sure if I wanted a Forester since it was larger than my old one.So I tried out the crosstech also and he gave me a chance to make up my mind with the information he gave me. He was very easy to deal with and I would go to New motors and Seth again.

SubaruFan

21 de may. de 2015

New Motors continues to be a great dealer for us. They go above and beyond to take care of their customers. Mike is very professional, exhibits a lot of integrity and handles himself with class. Nicole finishes the sales process with great clarity and professionalism. Really enjoy doing business with people and a company that understands customer service!

spartashell

10 de may. de 2015

Enjoyed working with your team. Was referred by a pleased Suburu owner and I am now the happy owner of a new vehicle. Would certainly recommend this Dealership to others looking for a new or used auto.

Felicity

22 de abr. de 2015

The Forester was the car I thought I wanted, but when I saw it's size, I was concerned. So I looked elsewhere, even drove seven other vehicles, but came back for another look at the Forester. Seth was very patient with me. He answered all my questions thoroughly and courteously. The overall look of the dealership was clean and welcoming and I found all the employees I met to be very friendly. I'm still getting used to my new Forester's larger size and how all the bells and whistles work, but I'm feeling very comfortable driving it. I know I can call Seth if I have any additional questions or problems.

Curtis

16 de abr. de 2015

I consider myself an informed buyer. I do as much research as I can before I make big purchases. I went to 3 separate dealerships on one day to test drive 4 vehicles. As soon as I arrived and walked in the door at New Motors Subaru I was greeted very personably...it wasn't a 'in your face' greeting...it was a pleasant, friendly experience. Tony was a delight to deal with from start to finish. No pressure sales. Answered all my questions professionally. This is my first Subaru and I am extremely pleased with the workmanship, style, warranty with my purchase. New Motors, you have earned a customer for a long time. Great people. Extremely attentive without being overbearing. Special thank you to Tony, Nicole, and the very helpful young lady in service department (I apologize for not remembering your name).Curtis

dhibar

8 de abr. de 2015

Have been buying Subarus from New Motors since 2000, including several Foresters and two Crosstreks (the latest of which was delivered yesterday). Since I live in southeastern Erie County, I am close to a couple Subaru dealerships. I always come back to New Motors. They are the tops in both sales and service. Would recommend no other dealership.

Subarumom6

31 de mar. de 2015

When I brought my Forrester in for its first inspection, I was having some difficulty synching my phone book because I had a new phone. I called ahead to ask Seth Murphy if he could help me out, since he had been so helpful when I purchased my car a year ago. He was very patient and showed me how to enter all the information, and also said to call him again if I need further help. He is a great employee and very knowledgeable!

TheHerbs

17 de mar. de 2015

We recently purchased our first Subaru from New Motors (Forester). Our salesmen Seth was fantastic to work with. He gave us a fair price on our trade-in and was very accessible and easy to work with. We would recommend New Motors to anyone interested in a Subaru. Thank you New Motors!

Disappointed

9 de mar. de 2015

Overall Experience: DISAPPOINTED! Sent an email to Mr. Larry New explaining my less than desireable experience, never received a response. Not impressed with the ownership/leadership. My BMW was in the shop for 9 days because of a less than professional attempt at a camera repair performed at New Motors. I realize many customers may have had a positive buying experience, but for me, I would not consider purchasing again from this dealer, mainly based on first impressions....memorable, but not favorable. Still waiting for a response from the owner, Mr. New....a great example of customer service at it's best.

Subarugirl7

26 de feb. de 2015

This is the 2nd car I purchased from New Motors and this is my first NEW car ever. I would only purchase a vehicle from New Motors and their great staff. Damien was Fantastic as always and I was also pleased to work with Andrew Vollant the sales Manager and Allen Yingling the finance Manager. Thank you also to Jim the General Manager for making this all possible. I recommend anyone looking for a vehicle to ask for Damien I know you wont be disappointed.

legoluvver

23 de feb. de 2015

My wife and I had come to New Motors months ago when we started thinking about getting a car. Even though we didn't intend to buy, the salesman, Keith, was very helpful. So when we got our tax return we remembered him and went back. Keith did a great job in getting us the car we wanted based on our previous meeting. It was very snowy the day we cam to visit, and the cars we wanted to look at were hard to get out, and I was impressed that he went to the trouble of pushing it out of the snow. I'm glad he did, because the Elantra had the space we wanted in the size we needed, and was able to meet my own secret dream of having heated seats all neatly within our budget. I would certainly recommend Keith and New Motors to anyone looking to buy a new car.

Prasad

18 de feb. de 2015

I bought a 2015 Forester from New Motors last year and Damien helped me with the purchase. He has helped me make the right decision and I am very happy with my new machine. I have seen many salesmen before. But Damien is one guy who loves Subaru from his heart(because it's such a great car) and this attitude helps others take the right decision. Thanks Damien !

Dale

17 de feb. de 2015

Great Exoerience!! Great dealership to work with at all steps of the process!! Keith and Allen were friendly professional and courteous!! I will definitely recommend Them to friends and family!!

Kristen

15 de feb. de 2015

This was my first time buying a new car and they found me exactly what I wanted and then some! I also ran into some insurance troubles and they helped find the cheapest policy that worked best for me! Couldn't be happier with service or purchase :)

Tiffers_6

10 de feb. de 2015

It was easy to do business with New Motors! I would recommend others to this dealership and most importantly, I'm excited about my new purchase!!

ci5daytona

4 de feb. de 2015

This is our third purchase from New Motors and once again it was a home run! Owning a Subaru before we were fairly sure what we wanted in our new lease, working with Damien Westcott again definitely confirmed we were buying the right car for our family. Damien and Sales Manager Jim Vollant worked hard to make sure we got the best deal we could afford. Truly at 10/10 experience, thanks again guys!

Brandon

28 de ene. de 2015

I can't say thanks enough to my salesman Darren and the finance manager Allen , they helped me tremendously and got me in my dream car in one day. I originally went to new motors bmw just to have a few questions answered not expecting to be able to leave the same day the owner of a new BMW! I'm beyond pleased with Darren and Allen's performance and I don't think it could have went any better. All the new motors staff that I dealt with was very friendly and willing to answer any questions I had, I will definitely be back in the future for the purchase of my next new vehicle!

Mark

27 de ene. de 2015

Keith and Nicole exceeded my expectations throughout my automobile purchase experience. Keith was patient, he listened to what my needs were, then made the best recommendation based on my feedback. He was right on point with his recommendation, he made me feel good about my purchase, and delivered more than I was expecting. Nicole is the best finance manager I have ever dealt with. She's laid back, Loves her product, She loves her customers, She knows her business, and will do what ever she can to get her customers the best financing possible. It was the most pleasurable, efficient expenditure of cash I've ever made. she actually made me feel good about writing her that big check. Keith gave us an orientation tour throughout the building , and everyone was gracious and friendly. New Motors, and their staff are sincerely a world class operation. Thank You.

Raj K

17 de ene. de 2015

I got a Subaru legacy 2015 model at new motors. Tony confer was the sales person who helped me through the process. He was very helpful and seemed to have good technical knowledge.

jasonpero

13 de ene. de 2015

I came in looking for a specific vehicle, but it had already sold. Keith found me something far better than what I had initially come in for. VERY happy customer.

PaulD

5 de ene. de 2015

Steve Quinn made my new car buying experience as personable as I felt necessary before I was willing to invest in anew automobile. His technical knowledge was very helpful. His willingness to advocate for me in the final stages was a critical factor in my decision to buy at this dealership. And finally, the comfort level I have experienced at this dealership allowed me to pull the trigger. Thank you Steve

tnighman

5 de ene. de 2015

Mike and Nicole worked very hard to get me into a wonderful vehicle. They really went above and beyond to answer all of my questions or address any concerns for me. The staff at New Motors are a very friendly group of people. I would not hesitate to recommend this business to my friends/family members.

Happy Customer

3 de ene. de 2015

My recent purchase of a new BMW was an excellent experience. Our Salesman, Darren, was accommodating, friendly, knowledgeable and efficient. He has gone out of his way to make sure we will contact him if we have any problem or question. Nicole, in Finance, was pleasant and efficient. I would recommend New Motors to everyone and will be happy to go back to them for future purchases.

SeanMcP

2 de ene. de 2015

My wife and I bought a used car from them in 2014. Unfortunately, we found out after the purchase that there were some problems with the airbags. We took the care back to New Motors and they immediately took the car into service and gave us a loaner car.Once our car was fixed, they called sent us and email and we picked it up the same day. I don't have a bad word to say about New Motors!

2015320i

2 de ene. de 2015

We purchased 2 new 3 series from Darren and the experience was flawless. Everything was taken care of professionally. Darren is knowledgeable and honest. He has my future business!

lauren2254

31 de dic. de 2014

Kyle did a fantastic job with helping me lease a car! He answered all my questions with great detail. My parents referred me to him and I would recommend him to another customer. I was very pleased with the help that I received. I love my Subaru! Thank You!

Jim

29 de dic. de 2014

Seth Murphy seemed to understand my concerns correctly. Other than a few quips and jokes from both sides, it was mostly all business and as I said above- no humbug, no nonsense- Seth was professional and helpful. He made me want to buy which was also what I wanted to do, of course. Not once did Seth deviate from the business at hand, nor did he divert me from the business at hand. I am certainly glad I came to New Motors and I am particularly happy I met Seth. I am also very happy and pleased with my new Forester. I hope all of the New Motors staff have a healthy and prosperous New Year.

Deirdre

29 de dic. de 2014

We are a four car family all BMW's and all from New Motors. When you experience excellent service over time why go anywhere else. Darren LeCorchick is a pleasure to do business with and Allen Yingling is smart and quick and, like Darren, takes the time to explain everything. We look forward to another year of doing business with New Motors.

JoeK

27 de dic. de 2014

Enjoyed my car buying experience at New Motors. Picked up my 2015 Subaru WRX last week. This is the 2nd car I purchased from New Motors and Sales Rep Mike Francis in less than a year. Both times I was dealt with in a professional, honest and fair manner. I will continue to do business with New Motors in the future as well. Job well done. Thank you.

SuzDonahue

27 de dic. de 2014

I shopped for a month test driving cars. Had a beautiful Lexus Is250 convertible, but going to cleveland for service was a hassle. They will pick up your car but put a lot of miles going back and forth.Tried the Audi...sales was not impressive and the car drove very stiff and soft top was loud. Tried the Mercedes, beautiful car but dealership was not impressed with didn't like how the car handled in the road ...very stiffLoved BMW dealership. Sales was extremely knowledgeable and friendly love the service package...cannot be beat and love the way my car handles. Waited a month while car was on order and they loaned me a brand new 5 series to drive while I waitd for my new car... Car arrived the 22nd of December what an awesome xmas surprise.Couldn't be happier no regrets switching from Lexus

Brandi B

26 de dic. de 2014

I came in to get a Volkswagen Jetta with one hour left before they closed. Steve Quinn from the BMW side was asked to help me. I was asked what I wanted and when I told Steve what a single mother with 2 teenage kids could afford, Steve made it happen. I had never leased a car before and wasn't sure if it was the right decision. Steve explained everything in detail and made the process quick and easy. Even though he sells BMW's, he answered all my questions about the Jetta and if he wasn't as familiar with something, he found out right away. Steve was very personable and I would recommend him to everyone. You won't end up second guessing your decision.

gidg

23 de dic. de 2014

Even though Steve is a BMW professional, he was instrumental in helping us purchase a VW Beetle convertible for my wife. Steve was patient, calm and professional in helping us with the search, test drive and purchase. Typically, a new car purchase can be aggravating and stressful; I can attest that our experience was just the opposite. We would (and have) highly recommend Steve to our friends who are looking for a new vehicle.

Mark

21 de dic. de 2014

Our 4th new BMW purchased from New Motors, a 435 Grand Coupe this time.Each purchase has been easier than the last,all were good.Great cars ,Sales,and Service! Steve Quin made our transaction very smooth,and is extremely knowledgable about the cars New Motors offers. Steve kept us posted as our car progressed from order through delivery.

Frankcin

19 de dic. de 2014

Steve Quinn was great. Have bought many BMWs in the past. Just got M4 convertible (hard to get). Best salesman ever! Go to Erie rather than Buffalo for sure.

Frank

19 de dic. de 2014

The dealership staff and Steve Quinn, in particular, are very professional, very customer-oriented, and deliver on all their follow through commitments. They took the hassle and feeling of being gamed or played right out of the buying and delivery process so that it was as enjoyable as I had hoped. It was a wonderful experience and I certainly appreciate their concern and their customer service. I recommend them without hesitation.

Hlawati001

18 de dic. de 2014

Friendly and helpful staff. Damien is great! I love my car. Would definitely recommend this dealership to my family and my friends. What a great experience

Monica

18 de dic. de 2014

We had an unbelievably easy, no hassle experience at New Motors buying a brand-new BMW. Steve Quinn was very professional, knowledgeable and helpful with no pressure when I was looking at a new car. My husband and I have bought cars here for years and have always been extremely pleased.

Nhgirl91601

18 de dic. de 2014

I leased an Impreza recently and the folks at New Motors were terrific in every way. It was my first time leasing and I found everyone involved to be upfront and straightforward, which made the decision an easy one. Wouldn't think of going anywhere else!

mimi

18 de dic. de 2014

We are repeat BMW owners, and continue to appreciate Steve Quinn's expansive knowledge of the product line. He is very pleasant to work with, and does not pressure one to add features that are not suitable for the buyer. We have purchased both from on the lot inventory, and by ordering a vehicle to our specifications. Each time, the process has been quick and easy. We always learn something new about the BMW product when we work with Steve. He contacts us frequently by phone and by email to keep us updated about the process. When we purchase the car, his tutorial about the car is easy to understand, and very helpful. He is willing to program the car to meet our specifications and add our Bluetooth and remote devices. We are very happy with are new X5 SUV. Alan Yingling made the financial process painless, and Mark, the BMW Service Manager, has always provided us with excellent service. We are loyal New Motors customers.

Karen Eastlake

17 de dic. de 2014

I purchased my 2015 Impreza Sport a week ago. Initially I just went to test drive an Impreza when I was approached by Damien Westcott. I found him to be very knowledgeable and considerate at the time. Two weeks alter I went back and ordered my new car. I was very impressed with Damien due to him not being the normal pushy salesmen. My experience buying my new car was very enjoyable at New Motors thanks to Damien.

Crizzi60

16 de dic. de 2014

I have been to several different dealerships within these last few weeks, and new motors treated me and my father with the most respect. also they didn't look at us just like another dollar sign I would definitely refer others to stop there for the new vehicle! keep up the great work!

dick.eisert

15 de dic. de 2014

Over the weekend, my husband and I purchased a new Subaru Forester from New Motores. We wanted to express our appreciation to all the staff for a very positive experience; especially Tony Confer, our Sales Representative who was wonderful. He helped us explore our option and was a great help in finding the right vehicle for the right price. Tony and the other staff were very professional and the pride in the products they were selling showed. After our purchase, Tony gave us a tour of the building, introducing us to the service and parts department employees so that we would feel comfortable taking our Subaru in for service. We would highly recommend New Motors and Tony Confer to anyone looking to purchase a vehicle.

droberti

12 de dic. de 2014

It' been a month since I leased a new Forester. I was impressed with Damien as soon as I entered the dealership. He approached me but was not pushy. When I decided I really did want a new car, he answered all my questions about the models, what was in stock and the changes since my last purchase 4 years ago. He's a fairly new sales rep ( 2 yrs) but was quite knowledgeable. During my visit he repeated a couple things, which I appreciated. He showed me the new features on the car and how to find help in the manual. Damien was patient ( I am 69 yrs old) and made me feel quite comfortable with my choices. The dealership was clean and well staffed. My car has been performing extremely well and I am sure I will visit New Motors and Damien the next time I want a new vehicle.

BillG320

10 de dic. de 2014

This was the first time in over 20 years that we purchased newer vehicles. The stereotype car salesman does not exist at New Motors. The folks there made us feel like we were people not simply a sales target.

Courtney14

4 de dic. de 2014

I had a great experience at New Motors, from the time I requested more info for a vehicle on the internet to the moment I drove off the lot in the car of my dreams. Seth Murphy understood my budget and did everything he could to make it happen for me. Nicole was very professional and explained everything thoroughly, since this was my first car purchase. I am very happy that I could give my business to New Motors and I would highly recommend that anyone looking for an affordable vehicle and a pleasant buying experience to check out New Motors!

delilahmyluv

3 de dic. de 2014

I had a Honda Cross tour so I went street track and trail in Conneaut lake, Pa. I assumed I was going to get another Cross tour. Now this is a dealership that my brother worked there many years ago. My parents drove several Accords home from there and I have bought a couple of cars from there. Four years ago when I bought the Cross tour I worked with a sales man who, use to work with my brother but I did not care how I was treated which was nothing special. I felt like I was just a number. So I went there again and they were not willing to deal and offered a low figure for the vehicle. So I left and I went to New Motors and I ended up getting a great deal on a 2014 cross trek and Mike Francis was amazing to deal with. No pressure but I learned things from him and between him and Allen Yingling I felt like I was wanted as a customer and I will never go back to Honda again. I will buy another vehicle from them. I love how they made me feel. I am not a number I am important to them and Thank you so very much for such a pleasurable experience!!! I have nothing but praise for New Motors. Darcie T.

edwilliamsopc

29 de nov. de 2014

edwilliamsopcMike was understanding of my personal needs, regarding vehicle features as well as my financial parameters. He was clearly informative and easy to talk with. Dealing with Nicole and Allen was professional and friendly as well. Facility ran smoothly, warmly and efficiently. An easy, positive experience at a top notch dealership.

demjanenko

24 de nov. de 2014

The service dept. is very expensive. They charged $9.00 to replace an air filter( I can do that in 3 minutes). There was a $30 labor charge to change a cabin air filter(about 15mins of work). I will do most of my service myself. Routine maintenance on a 2yr Impreza cost $200!

valoned

20 de nov. de 2014

Steve Dillon is the best! I've never had a better car purchase experience. Steve knows the product verywell. He is thoroughAND efficient. THANKS STEVE!

kathy.dobrzynski

19 de nov. de 2014

The dealership went beyond our expectations and Seth was a very good sales person. The accountant made us a deal we couldn't refuse. All in all, a very good experience.

jbm550b

11 de nov. de 2014

I was shopping for a Honda Accord for my daughter. I live in Cleveland, Ohio but searching the internet found a car that looked like a good deal at New Motors in Erie, Pennsylvania. I contacted the dealership and got in touch with Salesman Kyle McIntyre. Kyle answered my questions and provided the information I needed. It sounded good so I made the two-hour drive to look at the car. Everything was exactly as represented. I felt completely comfortable with the entire staff at New Motors. I found them to be honest, conscientious, fair, and overall had a very pleasant experience. This seems like a small family dealership that makes you feel welcome and appreciates your business.

Kristinaartz

10 de nov. de 2014

My husband and I purchased a BMW from New Motors and we were very satisfied. We traveled an hour to purchase from this dealer and the customer service exceeded our expectations. Thank you Darren LeCorchick for working with us and for your hospitality. We would definitely recommend this dealer to friends and family.

ires212

9 de nov. de 2014

I had a 2008 Legacy and was interested in the 2015 Legacy with Eyesight since I first heard about it in June. Steve Dillon kept me informed about the new models coming in and really facilitated the purchase. It was great to work with sales staff who are genuinely excited about their own product. I took delivery of my new Legacy at the end of October and it is beautiful and fun to drive. I am looking forward to driving it in the snow.

a_sanova

8 de nov. de 2014

I purchased a 2013 Subaru Impreza. The car looks great, drives very well, has good gas mileage, and full of nice features like heated seats and Bluetooth. My salesperson was Keith Golembiewski. He was very helpful and made my car buying experience easy. I would recommend New Motors to anyone.

chriselwell

7 de nov. de 2014

Easy going, refreshing, no hassle car purchasing experience. Keith made an arduous process so pleasant that I gave him one of my Corky & Lenny's corned beef sandwiches from East Side Cleveland; many who know me, I don't like to give up food! Thanks again.

marciahughes

6 de nov. de 2014

My experience was fantastic! I was at the dealership to upgrade my 2014 Subaru Forester. Seth Murphy was very helpful and friendly. I love Subaru and will always drive one.

desiree.mclaughlin.35

4 de nov. de 2014

Steve Lobaugh asked if he could help me with anything & it was smooth sailing all the way! I was looking to lease, told him what I was looking for and had just the best experience ever!!

dbracken22

4 de nov. de 2014

I have worked with New Motors for years and find their staff friendly and knowledgeable. No high pressure sales tactics. It was an overall pleasant experience.

apopuri

1 de nov. de 2014

I was very thankful to have such a great experience. Buying a car is extremely stressful but thankfully Darren made the process fairly painless. We were able to handle a lot of the details over the phone so when I came in, all the paperwork was very streamlined. I'll definitely be back when I'm looking to purchase a new car (hopefully not too soon!)

GretchenFairley

1 de nov. de 2014

Car shopping was very stressful for me, and Tony Confer provided outstanding guidance that helped me think outside the box, and feel both relief and confidence in my selection. His careful and measured advice resulted in the car that was just right for me. I am so grateful for everything he did to assist me through the process, and would recommend him to anyone!

SherrieMcIntosh

31 de oct. de 2014

TONY AND TEAM GET A 5 STAR RATING! I WALKED AWAY FROM ANOTHER LOCAL DEALER LAST YEAR AFTER A BAD EXPERIENCE SHOPPING FOR A NEW CAR--IT TOOK ME AN ENTIRE YEAR TO GET BACK IN THE GAME. TONY WAS GREAT--AND VERY PATIENT AS I NARROWED MY CHOICES BETWEEN THE SUBARU AND THE VW BEETLE. IN THE END, THE BEETLE CONVERTIBLE TDI WON OUT. BRIAN R., FROM THE VW SIDE OF NEW MOTORS, THOROUGHLY EDUCATED ME ON THE VEHICLE. KUDOS TO ALL FOR BEING A TEAM-TONY, BRIAN, ALLEN, NICOLE...-FROM NO PRESSURE SALES TO EASY FINANCING AND PURCHASING OPTIONS--THANK YOU!

ntassone

31 de oct. de 2014

Kyle is a wonderful sales person. He is very knowledgeable, and kind .KYLE kept me up to date throughout the sale process. He followed up on questions and concerns promptly. Kyle is honest and good hearted taking into consideration all the issues at hand with quick resolve. I had a pleasant experience in buying a new car and would highly recommend Kyle.

toolpixie1

30 de oct. de 2014

I love my new Subaru Legacy!!! I am a first time Subaru owner and I am absolutely pleased with my purchase. After looking at many different types and styles of vehicles it only took one test drive of the Legacy for me to be sold on it. The friendly and knowledgeable staff at New Motors helped me every step of the way. My sales person Brian was wonderful! I would recommend New Motors to anyone who is in the market for a new or used vehicle.

lsipple

29 de oct. de 2014

Exceptional customer service from the start of the lease until the end of each lease. My overall experience in leasing 3 BMWs and purchasing 1 VW CC has been great, no pressure and always professional and considerate. New Motors is fortunate to have such a great staff.

jim.stahlbaum

28 de oct. de 2014

First of all I would like to say that Darren my sales rep is very knowledgeable of the BMW product line and pleasant to work with. I felt no pressure at all. I have had experience with their service department in the past and I give them 5 stars, great service. This was my first BMW purchase and I was on the fence weather to buy or lease. After talking with Darren and Steve Quinn, I have decided to lease, with the warranty and no hassle full service for 4 years..it seemed like the way to go. Once I decided to lease and the hand shake complete; I was out of the lot and down the road in less then an hour. If your looking to purchase a great vehicle at a fair price, stop looking, head over to New Motors, I highly recommend them and tell them Larry sent ya.

karoake

28 de oct. de 2014

brian was a excellent rep who took a seious interest in my customer satisfaction. brian made sure that I was completly educated in the operations of my new car.

Jason Wheeler

28 de oct. de 2014

I typically hate going to a car dealer, but these guys are low pressure and price their cars fairly. The purchase process went very quickly and everyone was very professional and friendly. Steve the salesman treated us very well. Nicole explained the optional additional warranty options available, and when I declined, accepted my decision, and did not keep trying to persuade me, which I very much appreciate. I would definitely recommend them. Thanks!!!

KerstenFolkerts

28 de oct. de 2014

My experience with New Motors was overall very pleasant. They were very friendly and accommodating in their transactions. The price they had quoted me for the vehicle was a little high; I managed to get a quote from another Subaru dealer for a much cheaper price (same exact car). New Motors, however, was very willing to match it and work with me on ordering the vehicle. They made the process seamless and easy.

julie.schnell.58

27 de oct. de 2014

Brian was very helpful inviting me the car that I need. I've been driving this car for a little while now and I absolutely love it. I'll definitely be going back to him when I need another car thanks a lot brian!

Kstrubbe

26 de oct. de 2014

Mike listened to what I needed in a car. I love my new subaru! I will definitely be back for future cars. I recommend this dealership and salesperson to everyone I know.

jljeziorski

26 de oct. de 2014

Just purchased a used 2010 Volkswagen Jetta Limited from Darren L. at New Motors - and couldn't be more satisfied. The car is great, they did a fantastic job detailing the car (it had only been on the lot for a few days) and I didn't feel like I was being yanked through the gauntlet of a typical pushy sales system that I've seen at other dealerships. Would happily recommend to anyone, and will definitely be back for future vehicle purchases.

BrianMcGann

25 de oct. de 2014

Overall we had a great experience at New Motors. Tony Confer was especially helpful throughout the whole process of buying our 2015 Subaru Outback. He was very knowledgable and easy to contact via email. Nicole in finance was great as well. She made the finance process quick and painless.

Gsauer45

24 de oct. de 2014

I had an awesome experience at new motors they made buying my first new car easy and painless. They were very friendly and knowledgeable. I would recommend them to anyone buying a new car.0

NatalieTassone

24 de oct. de 2014

Kyle was an excellent sales person. My overall experience was great . He stayed in touch through out the sale and delivery of my new car. Very knowledgeable of the Subaru products

Keithrb

22 de oct. de 2014

My son, Tyler, and I were there yesterday to charge my Tesla. I wanted to thank both Darren and the shuttle driver. They went out of their way to help me get to Pittsburgh and keep my son entertained! In reality, they were the ONLY reason that we managed to get to the Steelers game before kickoff!!! Thanks again!

kim.koss.39

20 de oct. de 2014

Steve is very nice to work with. He is newer and learning product but willing to admit/ seek out info. We had a delay getting to finance but he didn't dump us in a chair, sticking with us until everything got done. Finance was very good at her job too and very sincere. Both displayed respect for the product and customers.

buzzworthy

19 de oct. de 2014

Steve Dillon was amazing! He was very friendly and very thorough, without the typical sales pitch. There was no pressure to buy a vehicle. When we decided to buy a new Forester, he took the time to find the color we wanted. When we picked it up, he spent 3 hours of his time, going over all the controls. He is not a young hot shot-he takes his time to make sure that all is right. The price was very fair to boot!

debbie1156

18 de oct. de 2014

we were casually "just looking" and Keith found us a excellent 2nd car. Keith really cared that he found us the right car. The price was fair... but the best part was Keith was knowledgeable about the cars we were looking at and knew what we were looking for and did not try and steer us into a car that did not meet our needs. Highly recommend ! Thanks Keith !

lauracordell

17 de oct. de 2014

This is the second car I got from New Motors. The experience was just as nice as the first time. Seth Murphy was great to deal with again. He is very knowledgeable and very friendly. Working with Nicole DiTullio was also a pleasure. I have got to say that I love my new car!! It rides like a dream! Thank you Seth and Nicole for all your help. If anyone asks, you will definitely get my vote for them to come see you!

kelly12045

16 de oct. de 2014

I just purchased my first new car a month ago and can't say enough about New Motors and my experience. They walked me through every step of the way and my salesmen (Shane Harney) was fantastic. Never pushy, just an all around great experience! Thank you New Motors!

gail comstock

16 de oct. de 2014

My husband and I needed a new car quickly. Our salesman was right there for us and within an hour we found our car and within an hour or so we had the loan. We picked up our car the next evening. I have never gotten a new car so fast. We were so happy with the experience we are taking our granddaughter back to look for a car.

danpar814

15 de oct. de 2014

Steve Lobaugh & Andrew Vollant were very helpful with my recent purchase of a Subaru. This is the third vehicle I have purchased from new motors(Second from Andrew). I am very pleased with everything. Allen & Nicole were very knowledgeable and had everything ready upon my arrival.

c.kuehl

15 de oct. de 2014

I explained our situation to Steve Quinn and he provided outstanding advice and guidance. Steve's knowledge and expertise were extremely important to our decision making process. Allen Yingling made the financing process effortless. Overall an excellent experience.

matwags

15 de oct. de 2014

When I researching the BMW X3, I contacted several dealerships. Ultimately, I purchased my new vehicle from New Motors, even though the dealership is over 200 miles away from me. Steve Quinn provided an exceptional experience, before the sale, after the purchase, during the building process and during delivery. I have subsequently purchased a second vehicle from Steve as well. I recommend him and New Motors to all my friends. New Motors is lucky to have him.

Gerbear3001

13 de oct. de 2014

Brian and Allen were very helpful in finding me the perfect vehicle for my budget. I recently had back surgery and I love how comfortable my new Jetta is! This is my second vehicle from New Motors and I have always recommended them to my friends and family!

ShelR

13 de oct. de 2014

After my long search for my perfect car, I finally found it at New Motors! Brian was awesome to work with and helped make it an easy process. I knew this was the car I wanted and he helped make it happen for me and in the right price range for me. The other associates I worked with were also very nice when it came to the finalizing paperwork! All around they were a great dealership and I have visited quite a few!

Jditzler

1 de oct. de 2014

Joe Armbruster and the staff at new motors was absolutely amazing! They helped me find the vehicle I needed and worked around my crazy work schedule! Best car dealership in Erie!

ras916

1 de oct. de 2014

First time Subaru owner and New Motors made the purchase process hassle-free. Mike found the vehicle I wanted in short order and the actual purchase process was a breeze. Very happy with my experience at New Motors and would definitely recommend them to friends and family.

JCArms

1 de oct. de 2014

I recently purchased a Jeep Grand Cherokee from New Motors. It was a great experience, fast and easy. They helped me find exactly what I was looking for in my price range. Have and will continue to recommend this dealership.

dwd3906

30 de sep. de 2014

Seph worked with us to find the RIGHT car for our "wants". WE wanted a Subaru, but the right one for us took some education. Worked out well.

twincare

29 de sep. de 2014

Great experience, excellent service! They had to bring a vehicle in for me and I got it within two days! I would recommend to anyone! I love my 2015 Legacy!

spruce900

22 de sep. de 2014

The sales staff and finance personnel were knowledgeable and friendly.Everybody took the time to answer our questions about general questions and new features on the vehicleEverything was so easy. Awesome experience!

phildi

19 de sep. de 2014

Buying a new car can be a daunting process, but the staff at New Motors made our experience a pleasant one. My wife and I got a great deal on a new Forester with an extended warranty! Thank you Damien and the rest at New Motors for all your help.

Kelly1of8

1 de sep. de 2014

I just bought my first Subaru Forester. I have never encountered such a terrific salesman. Mike was informative, helpful, and instilled a sense of trust.

jnjj0304

8 de ago. de 2014

We have bought from many different dealers before none of them come even close to New Motors!!! This was the best car buying experience we have ever had... the staff was amazing and extremely friendly. no pressure sales. We will be lifetime costumers.

sulecki7

15 de jul. de 2014

Mike did a great job there was no back and forth over the price I said what I could do and he made it happen. First time that has happened. This is the third vehicle I have purchased here and by far the best experiance.

saltsman3

8 de jun. de 2014

great service - staff covered every detail of the car - worked with us on pricing - would highly recommend to everyone - will be back to purchase another when the time comes!!!!!!!!!!!!

hvgoldens

6 de jun. de 2014

We own a Kia Sedona that had a recall. He took the van into New Motors to have that work performed. They did not do the work on the recall, as part of the recall was that they were supposed to undercoat the van. When asked why they did not do that part of the job, they said they didn't have the undercoating. When we made the appointment, they were aware why it was being brought in. Worse than that, less than a week from them having the vehicle, the van started leaking oil. In taking it to a different dealer who actually would perform the work, we were told that it had had the oil leak for awhile as the engine was covered in oil. There is no way that they couldn't have seen all this oil(as it was a puddle on the ground) and did not say anything to us about it.When we spoke to the GM, he had no problem with any of the things that were done and actually said, "The only reason you are bothering me is to vent?" WOW!!!! Customer service at its WORST!!!!!!! They also refused to give us a loaner and were very difficult to get an appointment with. Never would I ever purchase a vehicle from them and be stuck dealing with these people!!!!!!!

mnmeriksen

28 de abr. de 2014

Shopped around quite a bit at different dealerships with specific needs in a car. Tony went out of his way to answer our questions and was patient with the fact that we weren't ready to buy until we had checked out all the options.

sue.banka

23 de abr. de 2014

I have made the switch from Ford to VW and the experience was awesome - quick and easy. Mindy was great to work with and I am loving my new car!!

Lallen10

17 de abr. de 2014

Very pleased with the dealership and the attention from Kyle to meet our needs. This is our 5th Suburu. Great. Cars that keep us coming back!

Barb634

10 de abr. de 2014

Had a great experience at New Motors will be back..I love my car and the saleman Shane was great. Hunted and found the color car I wanted.

dewey77

6 de abr. de 2014

I had a truely great experience all around. Very friendly and knowledgeable staff. I would recommend this dealership to any one who is looking for a new car.

ralph34

28 de mar. de 2014

Seth Murphy was a pleasure to work with from the moment we walked in the door. He made us feel comfortable about all of the "tough" questions that we asked. Seth's customer service skills were "top notch" and the best we have ever received walking throught the door at New Motors. We are very happy with the purchase of our beautful and ridiculously fun Subaru Legacy! We are looking forward to numerous adventures: rain, snow, sleet, sun!Thank you Seth for a job well done!

ci5daytona

19 de mar. de 2014

My experience with Damien and Jim Vollant have been beyond my expectations. Subaru's all wheel drive and safety ratings have convinced me to buy my new Forester. I look forward to future business with Subaru at New Motors.Thanks

prettyjace79

15 de mar. de 2014

Our salesman,Tony, was very professional and helpful throughout the whole process of purchasing our vehicle! All of the staff at New Motors were very friendly and we left there with the price we wanted to pay for our 2006 BMW 530xi.

heathersands

9 de mar. de 2014

Jim and Mike were very helpful with all my needs and questions for my new (to me) car. Second car I have bought from here and I'm extremely happy! It was a used car but they offered the car facts and followed up with all my needs and worries buying a used car. All of their follow up services also appear to be spectacular. I look forward to doing business with them in the future.

jypringle

7 de mar. de 2014

The internet department was great at keeping me posted on cars that I was looking for at the dealership and also scheduled to arrive soon. My experience with salesman Shane Harney was excellent! He was polite, friendly and extremely knowledgeable, taking time to answer all our questions and providing lots of information. Allen was equally great to work with in the financial department. Overall a great experience!

jlweaver

1 de mar. de 2014

From the time we entered the dealership we were treated great - all of our questions were answered and we were dealt with curtiously - Great Job!

davis4851

27 de feb. de 2014

We were treated very professionally at our two visits before deciding to buy. Impressed when we could bring the car home the same day. Thanks

Allegheny23

21 de feb. de 2014

My wife an I came to New Motors with the goal of purchasing a new VW Passat. Sean Madigan made the process quick, easy and in a short amount of time we drove away with a great deal and a brand new Passat! The Passat is an Awesome Car and New Motors is an Outstanding Dealership!

SUV2014

15 de feb. de 2014

Purchasing 2014 Subaru Forester was pleasurable. I appreciate Larry New's attention to me the customer on more than one occasion. Sales is very good; service professionalism & Service personnel are great. There were follow thru issues negotiated with the sale of the car. One has been completed (to my satisfaction) and two others are pending as of this writing. Email reminders are sent out when service is scheduled; very helpful. I am treated well at the dealership and my car is washed after service. Loaner cars are offered if service visit is deemed lengthy. If I decided to wait on site there are customer refreshments offered in a comfortable environment. I particularly appreciate Gary's assistance in service for answering all my questions and seeing to my needs. Mike Z.

norakreider

9 de feb. de 2014

This is our third Subaru from New Motors. The sales, finance and service department have always been helpful. Our Subaru Foresters have all been outstanding. Our sales person, Mike Francis is exceptionally helpful and accommodating. The process of buying our 2014 Forester was quick and pleasant.

formervw

31 de ene. de 2014

This is my second bout with New Motors. They like to charge for things but take no responsibility for their mistakes. This last time was it. Due to their inability to solve a problem with my VW, it will now cost me hundreds of dollars to repair my car. I will not go back.

zjtushak

29 de ene. de 2014

Bought a Subaru Forester, not Kia. Good experience with Tony. Love my subaru forester. Has been great in the winter so far. Will look forward to future positive experiences.

karen.hollarn

15 de ene. de 2014

I loved my experience!!! previously bought a new car at a different dealer & sold the car because I was unhappy with it and decided to buy a Subaru instead....and I LOVE MY CAR and the whole process at New Motors was so easy and pain free :)

Lysyria

13 de ene. de 2014

Keith was awesome, very easy to work with he helped me find a Sedona with all the features I wanted in my price range. If it was not for him I would have gone to the dealer my friend recommended in Meadville. Very nice to deal with we will be back.

bbootes

10 de ene. de 2014

Damien was very helpful and easy to work with. He answered all of my questions about the Subaru Crosstrek and did not pressure me. As we left the dealership after completing the purchase, my husband said "that was the easiest vehicle we ever bought". I am excited about owning a Subaru and everyone who owns one says they will purchase another. I look forward to working with everyone at this dealership in the future. I was forced in this survey to select a brand, but the only option was Kia. I bought a Subaru!

rachelgeorgepa

1 de ene. de 2014

We had a great experience at New Motors! Mike and Allen were both friendly, knowledgeable, and helpful. They answered all our questions and helped us make an informed decision. We got a quality vehicle at a good price. We are very happy with our new Subaru!

lbrozewicz

23 de dic. de 2013

We are extremely happy with the way we were treated at New Motors. Phil has been wonderful to work with. I absolutely love my new Legacy. The white with cream interior is very classy. I love the leather heated seats. Our daughter purchased a Legacy a few months ago and that definitely influenced our decision. All features of our car were explained to us in detail. We drove the car off the lot and felt very comfortable.

abelovarac

20 de dic. de 2013

We had inquired about the possible purchase of a new Subaru Forester but were unsure of whether we would be able to work out a satisfactory trade with our old vehicle. Mike Francis made every effort to accommodate us, going as far as to offer to come to the dealership on his day off to meet us. Mike spent the good part of the day with us, encouraging me to drive both a Forester and an Outback when I expressed some indecision as to which vehicle I preferred. He was very patient, answered all of our questions, and worked with us to finalize the purchase of a new 2014 Forester. He explained all aspects of the vehicle, even synced up our cell phones with the Bluetooth system. Mike epitomizes the professionalism and commitment to customer satisfaction for which New Motors has become known. This is the third Subaru we have purchased from New Motors over the past ten years, which speaks for itself regarding the quality of this dealership.

boongie2

15 de nov. de 2013

Your Review:This is my 4th VW and my 3rd purchased from New Motors. I have never had a bad experience here with any matter. I am a tried and test loyal customer.Thanks

John4291

14 de nov. de 2013

New Motors was an exceptional place to do business. My salesman Darren had great knowledge of the product he sells. He was very pleasant, professional, and low keyed, not pushy at all. I highly recommend doing business with New Motors.

skfinaz5576

10 de nov. de 2013

I had an excellent overall experience at New Motors. The staff excelled at trying to help me find the right vehicle for me, allowing me to test drive vehicles, and answering all of my questions completely and honestly. They went above and beyond what I expected them to do. They are extremely knowledgeable and helpful and I felt that they truly wanted me to be thrilled with my purchase, which I was!

karavan

26 de oct. de 2013

We wanted to buy a new vehicle. I called and talked to Seth at New Motors about a Kia Sorento. He invited us to take a test drive. We liked it.We bought the LX V6. We like it.

Margaret1158

25 de oct. de 2013

Visiting this dealership was an extremely positive experience for me. I would highly recommend them to family and friends. Working with Mike had a positive outcome for me as I am enjoying my new Subaru Forester. Mike was very knowledgable about the vehicles he showed me and did not put pressure on me to make a decision I did not want to make. He has since contacted me to make certain that I am pleased with my selection and wants to help with any questions or problems that I may encounter.

tom261

20 de oct. de 2013

Overall experience was excellent, Phil was very helpful and went out of his way to help us. He came highly recommended from a co worker. First Subaru looking forward to putting a lot of miles on it. Dealership seems very professional

HUFFY72

18 de oct. de 2013

Everybody explained everything in detail answered all my questions. They managed to reduce my payments to were I was comfortable with the results and happy. I like the model the ratings were in a good range. Bottom line is I am happy with the car and will to come here for any problems that I might have in the future. Thank you for everything. John G. Huffman USMC

stevenbarb

11 de oct. de 2013

The service was much more than expected.Everyone was very friendly and efficient. I would recommend this dealership to my friends and family.I plan to have all of my vehicle service done at New Motors.

wicky26

8 de oct. de 2013

Damien was a great asset to us during our car shopping experience. He was very friendly and it is very evident that he has an excellent knowledge base of the product he is selling. His follow up calls were timely and was not forceful to make us make a decision to purchase.

plichtinger

29 de sep. de 2013

Andrew Vollant was professional and treated us with respect. Pleasant to work with in the leasing of our new Sorento. Took the time to listen to what we wanted.

dmarquis1

24 de sep. de 2013

We had a great experience purchasing our BMWZ4AT at New Motors. Steve Quinn, our sales person, was great! He was very friendly and very informative about the vehcile we were considering purchasing. He was able to answer every question in regards to the vehicle, and has continued to be just a phone call away to answer any additional questions that we may have about the car. The paperwork process went very quickly. We were very pleased with our experience at New Motors. We recommend to others to purchase a vehicle from them.

Terrin M

23 de sep. de 2013

Mindy helped me every step of the way! Stayed on top of information, and stayed in contact with me. Made sure I was satisfied with my new purchase and called the business day to make sure i was happy with my new SUV!!

asa1973

6 de sep. de 2013

I highly recommend New Motors. The staff was great and my salesman Mike was very professional and informative. They worked with me and got me into a great vehicle at a great price. They even kept in touch with me after the sale to ensure that I was happy! Ultimately the greatest car buying experience I've ever had!!!

jjd4

28 de ago. de 2013

Purchased a 2013 Volkswagen from New Motors and this was my first purchase from this dealership. Mindy M . was the sales professional who helped make my buying experience successful , she is knowledgable, personable and professional. I am enjoying this vehicle and will recommend this dealership to others.

AngieDundon

27 de ago. de 2013

I had a Wonderful overall experience at New Motors Subaru, while purchasing my 2013 crosstrek! Mike worked extra hard to find exactly what I wanted out of a new car. He listened to me as the consumer and fulfilled my every need with what I wanted exaclty!! Thanks Mike and New Motors for making it such an enjoyable experience to buy a new car!!!

Mariacd

21 de ago. de 2013

I had an amazing experience working with everyone at new motors they were very helpful and always returned my calls and got me the best level of service

tvalerio

13 de ago. de 2013

My wife and I were very pleased with our previous service and sales staff for our 2004 Passat. That is why we looked forward to purchasing the 2013 Passat TDI. Gabe and Mindy in new car sales made it a very pleasent purchasing experience. Even though we haven't had any servicing done yet, our past 10 years of serving with them, leaves us with no doubt in our minds that we will continue to recieve excellent service.

CorgiKia

24 de jul. de 2013

All employees were friendly and Seth was knowledgeable and very thorough explaining the great features on my Kia Soul. I found the vehicle price fair and appreciate not having to sort through any gimmicks.

dg_996

3 de jul. de 2013

While traveling out of town, I had the misfortune of stopping at New Motors for warrantee service on my car. They did not do what they said they would do and completely wasted my time. Apparently, if you do not by your car new there they have no interest in helping you. Dealers like this are to be avoided in my opinion.

nmw5049

1 de jul. de 2013

Andrew has been extremely helpful in assisting me with my new lease. I would recommend him to my friends and family for any new/used vehicle needs at New Motors.

2003pony

28 de jun. de 2013

Steve Dillon helped from the first visit when I was looking for a forester. He kept me in formed of the cars in transit and when the next forester was arriving and ready to look it over. The deal was handled very professional and I am very pleased with final cost. The finance department secured a great rate for the balance of the purchase also. Great experience!

Cbarts18

27 de jun. de 2013

I had a great experience with new motors. My family has bought 8 vehicles here and I am proud to have purchased here. Will definitely be back in the future

dkernohan

19 de jun. de 2013

We were getting a vehicle leased for our corporate office and working through the local and out of town offices. Sean had to deal with two offices calling him constantly, but he was always very polite, friendly, helpful and most of all - patient!! We truly appreciate his efforts to complete this tranaction in the manner and time that was required.

ChelseaMcQuaid

16 de jun. de 2013

New motors was very helpful to us in choosing our vehicle and in explaining all of the options. We never felt pressured or rushed and their paperwork processes are smooth and streamlined. We would definitely go back to Mindy Moses and the New Motors team the next time we shop for a new/used vehicle!

jimandphoebe

2 de jun. de 2013

Excellent sales representative (Darren Lecorchick) Extremely clean buildings and showroom. Outstanding repair service (I had my BMW serviced here). Fair pricing and wonderful customer service. No pressure to purchase right away. (you know the techniques) New Motors is, in my opinion, one of the top dealerships in Erie.

mabrothers

31 de may. de 2013

I was pleased with every aspect of my buying experience! I found Phil Glass to be extremely helpful in assisting me with the purchase--from choosing options, to locating EXACTLY what I wanted, to agreeing on a fair price. I could not have been more pleased!

theos2

31 de may. de 2013

I found that visiting New Motors was a very positive experience. The friendliness of the employees was wonderful. I,d especially like to commend Andrew Vollant for his knowledge of the Kia product and his speed to get back to me for the questions we had about the Sorento.

ClarkBullers

22 de may. de 2013

I have bought three cars from New Motors. A brand new Forrester in 2004, A used 2004 Focus in 2010, and a new Crosstrek today. I've received courteous and fast response from the Parts and the Service Departments when I've needed them. The Sales Department has gone out of their way to answer my questions and fill my needs. I believe my 2014 Crosstrek will be as trouble free as my 2004 Forrester. I will recommend New Motors to my friends.Clark Bullers05/22/2013

jrklemm

21 de may. de 2013

This is our second vehicle from New Motors Kia. We have worked with a different salesman each time and both were very friendly and helpful. We have only used the service department for scheduled maintenance.. Scheduling appointment is easy and they have always got us back out in a timely manner. .

elsieonthlake

28 de dic. de 2012

I was pleased with the sale from the 1st moment I stepped on the lot to the end when I drove away in my new Kia Soul. Seth Murphy explained everything thoroughly and we completed the sale within hours. I wouldn't think of giving this dealer and the people who work there any less than 5 stars.

JIB

9 de jul. de 2012

He spent a lot of time with me to help me acquire my car. He knew what I was looking for and found it for me!

annm151

9 de jun. de 2012

Steve was great he found us the BMW X3 we were looking for at a price we could not pass up. He was knowledgable and honest. Great service.

MATT0404

26 de may. de 2012

I've been to this dealership on a couple occasions in the last two years. I've always had a pleasurable experience until now. It almost seems as if their sales tactics have changed from being helpful and informative to spew as many cheesy lines as possible and get the customer into the dealership. While browsing the new cars on the lot all the salesperson wanted to do was "get information so I can put you in the right car." "Why don't we head inside so I can get some information and put you in the right car." Seriously, I don't need you to put me into the right car. I need you to go get some keys so I can make that decision myself. Luckily, I live equidistant to New Motors and Mikan VW in Butler. We decided to purchase our new car from them instead.

psu1989

30 de abr. de 2012

The dealership has a beautiful showroom. The inventory was huge. Stephen was very helpful with my purchase and I would definitely recommend this dealer to anyone. Steve is the best and very handsome.

EDTREGASKIS

2 de abr. de 2012

I HAD 2 BAD EXPERIENCES. OVERCHARGED THE FIRST TIME. REP SAID HE PUSHED THE WRONG BUTTON. SECOND TIME I WENT IN FOR AN OIL CHANGE. THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS. I BOUGHT MY KIA RONDO BRAND NEW IN JANUARY 2008. I HAD 34,000 MILES ON MY RONDO. HAVE HAD MANY NEW CARS AND NEVER PUT ROTORS ON ANY OF THEM. I QUESTIONED WHY AND HOW. DOUG SAID THE MECHANIC SAID I NEEDED THEM. I HAD THEM PUT ON. TOLD THE REP I WANTED THE OLD ONES BACK. NEXT DAY I WENT TO THE STATE POLICE AND THERE WAS NO WHERE NEAR WORN OUT BRAKES OR ROTORS. STATE OFFICER CALLED NEW MOTORS. I WENT UP LATER AND PICKED UP A CHECK FOR $308.00. I DO NOT TRUST THEM AND FROM NOW ON I WILL QUESTION EVERY ISSUE THAT ARRIVES. I NEVER QUESTIONED THEM UNTIL THEY OVERCHARGED ME $26.00. AFTER THAT I WILL QUESTION EVERYTHING.

SubaruGrant

23 de ene. de 2012

I do not understand why there are any good reviews on this place. Please Do not do business here. The staff at this place is very lazy, unorganized, and do not deserve to be making an income from you. Many of my friends and I have had numerous problems with work done to our cars. In my case I was just trying to schedule an oil change/ brake pad replace. The salesmen I talked to tried said they wrote me in and would call back with a time for me to come in. 3 TIMES I called and never had a scheduled appointment.. And for my friends that got an appointment for similar services, they got there car back with overpricing of labor, and mechanical problems. This dealer is a disgrace to the Subaru name. I now have to drive an hour away to a respectable dealer in Warren, PA. But let me tell you it is worth every lost minute then doing business with New Motors. And for who ever runs this site if your reading this, I really doubt all the good reviews on this place are being written by true customers.

LongTimeSubOwner

31 de oct. de 2011

Carol found the exact car we were hoping to purchase very quickly. The sales process went very smoothly. We had good communication to keep us up to date on when the car would be arriving. Once it arrived we were able to pick up the car at our convenience.

amt1441

27 de oct. de 2011

I could not have asked for a better experience when buying/leasing my first vehicle. Mindy was just great! very sociable, and informative. It was very nice to have someone listen to what i wanted rather than do what needed to be done to meet a quota. Mindy took the time to run different numbers to get me as close to the monthly payment I felt comfortable with. The general manager did my financing and got me the best deal possible. There is nothing that could have been done to make my experience better.

bill.gross

17 de oct. de 2011

The salespeople were very knowledgeable and friendly. Nate respected my time, did not rush me, humored my thoroughness (on test drive an in general), and overall made the car buying experience very pleasant. On the transactional side, Allen was very friendly, explained all of the paperwork well, and was very easy to work with.I have the feeling that the staff at New Motors is genuinely interested in making sure my experience as a customer goes well and that they want to maintain me as a customer.

clifftruby

6 de oct. de 2011

The experience of buying my new first car went extremely smoothly. I was very comfortable working with Shane Harney. He is calm, patient, and knowledgable. He really took time to show me everything on the car and to be sure I understood it. I can't recommend him highly enough!

dshaffer1

3 de oct. de 2011

Our salesperson, Andrew Vollant, was low-key. Had this been a high pressure experience, we would probably have walked away, not only to another dealer, but possibly to another manufacturer. We trust that this, customer-oreinted, polite attitude will extend into our service dealings with the dealership. Quality of work was marked as N/A since this dealing was to purchase a new car, thus no work was performed. I am gratified that Subaru surveys customers like this, and - so far - the car is just fabuluous. Kudos!

D. D. Clinton

29 de sep. de 2011

the fact that I have returned to New Motors, Erie, PA for a second purchase of a three-series BMW speaks for itself. We were made to feel welcome at all times without being "bugged". All questions are well answered and the procedures go smoothly. They make car buying a good experience all the way around, including the service department. Also, the facility is squeaky clean inside and out.

aellie

29 de sep. de 2011

We returned to Carol Bianchi at New Motors because we enjoyed dealing with her on two previous car purchases. We were greeted at the door immediately. We asked for Carol and was courteously taken right to her. Our buying experience was as great as we expected. We were told all about the car and were shown the service department. We were impressed by the number of years each mechanic worked in his specialized department, each working on one car make only. We were treated well through the whole process and we would recommend new motors to our friends and family.

BMW F10 Fan

25 de sep. de 2011

The BMW team at New Motors have always been easy to work with, and willing to meet your individual needs. I'm enjoying my new 11 535i xdrive. These guys do a great job, and it's refreshing to have a long-term relationship with your dealership. Great job guys.

maxson5

22 de sep. de 2011

Our salesperson was very friendly and helpful and was a pleasure to work with. She completely sold us on purchasing the Subaru Forester. I would recommend Carol to other people.

fxg5033

22 de sep. de 2011

Firstly, this dealer has every acceptable prices on their cars. Secondly, their quality of work is very good. Shane Harney explained the details about the car to me. He is very friendly and made me very comfortble buying the car.

sandsnglobe

21 de sep. de 2011

Andrew was friendly, helpful, and well versed in the product. He followed through with all promises, and was a pleasure to work with. After buying our new Kia Optima Ex, Andrew went above & beyond when he showed us how everything on the dash & stering wheel features worked as well as all other features of the car. He even set up my phone for the bluetooth in about 5 minutes. Something that would have taken me all day to do. If I were to rate him on a scale of 1-10, I'd give him a 20. Mr Yingling the finance manager was also a pleasure to work with. He made the financing a breeze. I never knew buying a car could be such a pleasant experience. I have a friend who I would hate to deal with if I sold cars, and he loves this auto group, and has purchased several vw's. I would definately buy another car from this dealer, and will highly recommend to friends. As a matter of fact I already gave someone a copy of your business card. I LOVE my new KIA!!! Sincerely, Sandy & Dennis Johnson

T&T

8 de sep. de 2011

It was wonderful working with Carol. She was uplifting, cheerful and a delight to work with. Mentioned that I would just like a car with the basics and not all the extras that would be able to get me into areas in the wilderness to do trail work. Just happened to have a Forester on the lot which the interior had not been stain treated. (benefical becasue of allergies). Carol went on a Test drive with us explaining all the details of the car. Drove off with new car and have been very pleased with it. Also know becasue of my allergies that new Motors takes extra cautions when working with cars.

Mcguire75

1 de sep. de 2011

I traded in my 2008 beetle for a 2011 jetta and couldn't be happier with my purchase. I dealt with Mindy Moses and she was very friendly and helpful with my questions. I purchased my last two cars from new motors and Alan Yingling. I chose to go back for this trade in because of the friendliness of the sales staff and the service department. I would recommend new motors to anyone looking for a new car!

paprika7904

29 de ago. de 2011

Mindy was very professional, comfortable to work with and helpful! She made my purchase very relaxing and she respected me. The car I purchased was very clean and I appreciate the carfax report. Great job and I hope to do business again in the future.

alglo

29 de ago. de 2011

We were there twice to look at cars. We were very pleased with both salesman we talked to. We expected to see Shane when we got there the second time but he had been called out. When Phillip saw our puzzled look he offered to help us. Getting in and out of a car is difficult for both of us and they were very patient with us while we practiced getting in and out. Thay have both been in touch with us to ask if we had any questions and told us to contact them if we did.Gloria & Alan Throop

rick49

29 de ago. de 2011

They sold me a great car and I am very happy that I went to this dealership. The salesperson was very helpful in finding out what I wanted and then got the car for me.

pjohnson4173

24 de ago. de 2011

Steve Quinn was very friendly and not pushy. he is the reason that I have purchased 2 BMW's from New Moters in the past Year.

ronk15

17 de ago. de 2011

BOTH SALES PEOPLE WERE WELL INFORMED AND FRIENDLY. THIS IS THE FOURTH JETTA I PURCHASED FROM NEW AND FEEL I COULD NOT HAVE DONE BETTER ANYWHERE ELSE. THE SERVICE DEPT IS TOTALLY CONCERNED WITH DOING A BETTER THAN AVERAGE JOB. DERRICK AND HIS CREW IN SERVICE IS TOP NOTCH. I HAVE COMPLETE CONFIDENCE IN THEIR JUDGEMENTS.

kcobra1

9 de ago. de 2011

After bringing my 2008 Sportage in three times to fix a steering problem that service did not recognize. I decided to get rid of the car before I was invoved in an accident.

catchat2

4 de ago. de 2011

Our experience at New Motors was a good one. Everyone that we came in contact with was very polite and wanted to make us very comfortable. Talking With Dave Warren and telling him what we were looking for he had us taken care of immediately with his sales person Jason Green who was great. Jason new what we wanted and took very good care of us. We are now the owners of a new 2012 Kia Sorenta. We will come back to New Motors.

JessDewey

1 de ago. de 2011

I just bought my first Subaru. I LOVE the car, and the buying process was made PAINLESS by Shane. New Motors met my spending goal and did not try to "up-sell" on warranties. The whole process was quick and simple. AND I LOVE MY SUBARU!!

ruahonkytonker

28 de jul. de 2011

We were very happy with New Motors Kia. We started researching vehicle about 9 months ago and we checked out several leading Suv's, but Kia offered the most without breaking the bank. Our salesman, Seth Murphy, was the initial one we talked with and he maintained contact with us throughout our search without being pushy. We would recommend the dealership and our salesman to any of our friends.

echoesreach

27 de jul. de 2011

Best new car buying experience ever! Our salesman was knowledgeable, easy to deal with and honestly friendly. We would recommend this dealer to anyone we know.

regiscsmerkar

27 de jul. de 2011

All of my experiences with this dealership have been extremely positive. Everyone, from sales staff to service staff, is very cordial and helpful. This is why I have returned to them three times.

Sueanne

19 de jul. de 2011

Easy convenient and great service from Carol Bianchi. I had no intentions of buying a vehicle that day, but my overall impression of Forester was everything to what I had researched. I am so pleased with my vehicle. The ride is fantastic!! I am truly "up" in the world now and can see everything all around me!! Will gladly relate my experience to others. I can't wait to see how my ride is in getting up my driveway this winter!!! Thanks for the great experience Carol. You were a pleasure to work with. Sueanne Toomey

jgiannelli

19 de jul. de 2011

Steve Quinn was super helpful, patient, non-pushy, knowledgable, friendly, and accomadating. I also worked some w/ Jason who was also really great. Definitely a good car buying experience.

Greg F.

7 de jul. de 2011

A great experience in purchasing a new car. Phil was wonderfull to work with and my wife and I are very pleased. we are looking forward to driving our new Forester in the snow.

Terry Henry

30 de jun. de 2011

Andrew Vollant was our sales representative. He knew exactly the type of car that would suit our needs. We felt that he was a very friendly, fair and reliable person. This is a repeat sale with Andrew. We would highly recommend him, the car and service to our friends. We look forward to dealing with Andrew in the future.

blairandwendysmith

29 de jun. de 2011

Carol and Jeff went out of their way to help us get the best possible deal and the best possible rate for the car that we wanted. It was all we could have dreamed about! We were so fortunate to have had such a wonderful experience New Motors! The price was fantastic, the service was outstanding, their knowledge base was amazing, Both were very friendly and outgoing. For future automobile purchases we will definitely be buying from New Motors and specifically from Carol Bianchi!

Geepav

27 de jun. de 2011

I am a first time buyer of a bmw...my experience at new motors was great! I never felt pressured to buy and they were very helpful when I,had questions.

janetrussell

16 de jun. de 2011

Carol was great to work with and I have a great car. I really like that it is All wheel Drive and can't wait to use it in the winter.

William Mechlenburg

14 de jun. de 2011

Great experince - I have delt with Newmotors off and on for 40 years and they hve always treated me with respect and provided the best service possible.First clas operation - Highly recommend

acnrogers

14 de jun. de 2011

We had a great experience with this dealer. Andrew Vollant, our saleman, made sure we were getting what we wanted in our vehicle and was just a down to earth, stand up guy. He is knowlegeable, not 'pushy', personable, and funny. Allen Yingling, the guy with the finance hook ups, got us the best rate he could, which was pretty awesome if I do say so myself. He worked very hard for us. I will totally recommend New Motors.Andrew, Chrissy, and Nick R.

marty0

11 de jun. de 2011

I liked the friendliness that I received from Mindy. She greeted my husband the first time he came on the lot when he was alone and then the day I stopped in she came right out to meet me. I would have liked the sales manager to greet me as well, but I had to ask to meet him. Also I would have liked a little bit better price on my new EOS, however it was a 2012 and there wasn't any rebates or movement with the price. Over all experience was great...Thanks.

jamccall56

9 de jun. de 2011

Good transaction. Still awaiting cargo tray, but no complaint it has only been a few days.Seth was good to work with, as was the rest of the staff at New Motors KIA.

annehoffma

6 de jun. de 2011

I have only bought from Carol for at least the last 20 years. Quality employee- please treat her well! She is an asset. Love my car.

pnkbasket08

5 de jun. de 2011

My husband was the one who dealt with Andrew about all the particulars, and the price, but when we went to sign the papers, the price was different. my husband was not very happy. However we did get the van , and it seems to be handleing very well for my daughter. But it would be nice if something could be done about the price, maybe some kind of compensation. We have in the past dealt with Hyundia and have had no problems with the price or service. thank you for your time, karen

perkinsdad

26 de may. de 2011

Had e-mailed Carol Bianchi(she was recommended by a relative) expressing my interest in an Impreza Outback Sport. Your website indicated none in stock. After several weeks, she phoned me to politely state that, due to the Japanese tragedy, they were not sure if and when they would receive that model. New Motors just received 6 specially-equipped Impreza Premium vehicles, and she professionally explained the difference between the two models. I decided to look at and test drive the 2.5i Premium model, and couldn't have been more impressed. Carol called me on a Friday, I test drove it the next Tuesday, placed a refundable deposit down on Wednesday, and purchased and drove it home the following Friday. At that time (within one week), there was only one of the 6 vehicles left on the lot. My vehicle priority was all-wheel for our snowy climate --- gives me rare cause to look forward to next winter. It was wonderful to work with Carol. I will not hesitate to recommend her, the vehicle, and the dealership to family and friends.

mrehder

22 de may. de 2011

This dealership was fair and easy to deal with. My salesmen worked hard to make sure I got exactly what I wanted and needed. I would absolutely recommend this dealership to others. I have purchased three vehicles from New Motors and felt they did a great job finding me what I wanted every time. They also have a great service department with friendly and knowledgable staff.

David_Higgs

19 de may. de 2011

My wife had decided on a new Kia after driving her friends Sorrento so I approached all the Kia Dealers within 100 miles of Bradford PA. First we contacted the Kia dealer in Jamestown where my wife tried out the Sorrento and also the Sportage EX which she preferred, however it did not have navigation but because the color was right, Techno Orange the dealer agreed to contact us with a cost to install navigation, unfortunately the cost was too high at $5,000. I then contacted the remaining dealers in the area, in the main the responses from about half of the dealers were either none existent or not very helpful, as a last resort I contacted New Motors of Erie and talked with Andrew Vollant. He could not have been more helpful, he took our request of must have features, Techno Orange or Signal Red together with navigation and came up with a Techno Orange Sportage SX. We arranged to see the vehicle on Saturday two days away and he agreed to call if anyone else showed interest in the vehicle, in the meantime I arranged insurance cover in advance and following my wifes test drive purchased the vehicle on Saturday morning. We arrived at the dealer at 10:00am and the transaction was completed by 1:00pm.Those are my reasons for giving the rating, the reason for the four on price was because of the large difference in the price of the SX over the EX but that is a manufacturer issue not a dealer problem. Great service guys.

soulfull

19 de may. de 2011

We were greeted immediately and helped with the Kia Soul that we were interested in. We test drove 1 Kia Soul and were shown all the features and new gadgets; found one we liked and actually test drove it also. The deal was made and we returned the following day to complete the paperwork. Everyone was very friendly and professional and the whole process was fun. Our vehicle was all ready to go and Lance set up my cell phone with the bluetooth. I took off in my new shiny red Kia Soul. Lance called a few days later to make sure he could help with any questions/concerns. I would definitely recommend this dealership.

PBidwell

17 de may. de 2011

I needed a good used car for my son to commute to college. My other son wanted a good used car too. We went into New Motors based on Subaru Consumer Reports. Phil Glass was so nice, he helped us find 2 like new cars, and gave us such a good price on trading in my Ford Escape for a new Forester, I couldn't turn it down. He helped us meet our shopping goals and treated us like family. Thank You Phill and New Motors!

Rockette

6 de may. de 2011

We were new to leasing and Jason worked us through to a acceptable purchase. He also helped us when we returned to get the blue tooth feature working right. He called to check on us the other evening and to answer any question. We will surely go back when it is time to move on another vehicle. We have been Ford People forever and this is a real change for us to go to Kia. The policy of a loaner for extended repair is appealing and transportation downtown while work is going on is also a plus.

hildur

5 de may. de 2011

Before purchasing this new car we had service work done on our previous BMW, when we went there for the first time we were treated like we had been customers of New Motors for years. This is the main reason this is the only place we considered when buying our new BMW Z4. Everybody from the sales people to the parts and service department could not be nicer.

deenabaumgart

27 de abr. de 2011

I came into new motors looking to lease a new jetta. Allen and Dave gave me nothing but the best service. I came in and the jetta was already parked and waiting for me to test drive. The process was easy, quick, and simple. I got exactly what I wanted and didn't feel pressured or uncomfortable. I highly recommend New Motors!

othrsde

26 de abr. de 2011

very enjoyable experience.purchased new car and was fully informed of all the details of the car.had remote car start installed before purchase and it was completed on time.pricing was very reasonable and i can not complain about it.i recommend this dealership to anyone who is looking to purchase a vehicle or have service work completed.

jshay

20 de abr. de 2011

When I needed some repairs a few months ago, the service department was extremely helpful and honest. At that time, I had asked Joe (internet sales) to keep an eye out for a specific type/price car for me as I would be willing to trade in my Subaru Outback Wagon for the right car. He promised to contact me if something came in. Three months later, I received notice from Joe that the car I had described to him had come in. When I arrived at the dealership to look at the car, I was greeted by Andrew. He was friendly, knowledgeable and helpful. Andrew helped me negotiate a great deal, and I appreciated his honesty as well. I asked a few questions that were unique to my situation and/or car, and instead of pretending to have the answer, Andrew admitted that he didn't know, but he also knew who to ask and was able to get me the information I needed.Overall, my experiences with New Motors have been fantastic. They have been helpful, friendly, and honest. Integrity and follow-through go a long way with me, and that is exactly what I have experienced at New Motors.

Niroli21

18 de abr. de 2011

Sales person that helped us was amazing and very friendly. Out of all the dealerships that I have visited in the process of looking for a car (about 8) Shane Harney was the absolute best salesperson. He was kind, helpful, friendly, and worked with us every step of the way to make the process as easy as possible. Would recommend him and New Motors Subaru to anyone looking for a new vehicle and I will continue to frequent there in the future.

timelgan

18 de abr. de 2011

I have shopped for cars at many dealers over the past years and I can honestly say that my experience at New Motors both looking for and buying a new car was the most pleasant, timely and organized than past experiences. Phil Glass was exceptional in explaining the details of the car, financing, etc. His honesty and great personality made this an extremely easy decision. We were so impressed that we were able to take care of the paperwork, financing, insurance, trade-in, etc and drive the car home all in one day! We have already told many of our friends and family about the great service we received from Phil and the staff at New Motors. We love our 2011 Subaru Legacy!Thanks again for making this a stress-free experience. We have extremely busy schedules and appreciated the no hassle buying of a car.We look forward to being customers of New Motors for many years to come!Tim and Melissa KingenWaterford, PA

jjk260

18 de abr. de 2011

Excellent experience. Salesman Ron Ellis was great. Very nice and friendly. Gave me updates during the ordering process. Very happy with car. Wasn't hassled in any way. Entire process wad made easy, how it should be. Would highly recommend new motors as a dealer and subaru as a vehicle.

morgan172432

14 de abr. de 2011

We are very satisfied with our new legacy. The dealership, salesman, FI person and sales MGR were all above what we were looking for. We had a dealing with our local subaru dealer and we were taken back by the way we were treated by the salesperson and sales MGR.This is why we came to New Motors, I emailed asking for a payment and the same day I was contacted by a salesperson. You should pat yourself's on the back for a job well done by all. Very professional! As the local Subaru dealer says: as easy as buying and having pizza delivered!!! Mary and MarkThe Dehner's 2011 LegacyThanks again.

Lucky323

11 de abr. de 2011

We purchased the Kia Sportage because of the price, tradein value, and the low 3 year interest rate. Andrew was professional, friendly, and knowledgeable. There was no pressure to purchase the car. We have recommended Andrew and Kia to another couple shopping for a new car.

Bob Pettit

6 de abr. de 2011

From the moment I entered the dealership everyone I dealt with was friendly and helpful.I was on a tight schedule and Andrew accomodated me and got me the information I needed in a timely fashion.No high pressure sales tactics were used during my visit.My experience would lead me to recommend this dealer to my friends.

dovichin

6 de abr. de 2011

Our experience at New Motors was wholly positive. During our 3 month research and search for the new car that we would buy, we visited New Motors and requested a test drive. Allen Yingling was professional, direct, not overbearing, and explained what we wished to know. When my husband Mike contacted several dealerships the following week in a attempt as he had planned, to get the best deal possible, Allen was instantaneous in responding to Mike's email and gave us an honest answer to the "out-the-door" price that we sought. New Motors' "bid" and one other were the same and the best, and Allen's professional forthright handling of the previous week's test drive cinched the decision for us. Mike commented after the buying process was concluded, "impeccable," regarding Allen's overall demeanor with us. We add at this time the very same regard for Brett Vollant who was a pleasure to converse with in the finance office, making what ordinarily could have been a mundane, even annoying aspect of buying, instead, a highly agreeable one. Clearly the management of this dealership (David Warren) maintains the high decorum in everything from the best price to the beverage room (where a husband can avail himself and wife of coffee/tea. Even placing our new Jetta Sportswagen TDI center stage in the showroom for when we came to make the purchase official was a great perk. A job well done by all. We are presently delighted.

gphprint

4 de abr. de 2011

My experience with Edgar Floyd from Jeff D'Ambrosio Fiat was outstanding! Edgar was very pleasant and extremely helpful. He responded to all my emailed questions with complete honesty and respect, and in a very timely manor. I preordered my Prima Edizione Fiat 500 online months ago and was worried about where the car was going to be delivered. Fiat offered two dealerships in my area for delivery. I called both and I was well received instantly by Jeff D'Ambrosio's dealership so I chose them. I did not regret my decision. From start to finish a very pleasant experience.I highly recommend that you contact Edgar Floyd for your New FIAT 500 he's truly a professional. You will not be disappointed.Test drive the new Fiat 500. You will be amazed by the comfort of the interior and the acceleration. The car is a blast to drive!!Come join other Fiat enthusiasts at www.FLU.org for great people who share their passion for Italian cars.~ KevinPrima Edizione Owner #339

Lorraine Lepkowski

4 de abr. de 2011

We were very pleased with our dealings at the New Motors Kia dealership. Everyone was friendly and professional and eager to please us. Our salesman, Farooq Baluch, was very patient and took us for our first test drive and then was most willing to take us for a second test drive as we requested. Lorraine is only 4'11" tall and it is difficult for her to be comfortable in a car. Mr. Baluch understood this and took all the time needed to fit the front seat for her comfort. He further explained the functions and features of the car in detail. Steve Dillon worked on our financing and since we were doing a high downpayment plus financing, he looked for the best way option for this type of sale. We certainly thank all of the staff at New Motors for a positive and fun experience.Ed Lepkowski/Lorraine Lepkowski

Stenander

29 de mar. de 2011

This is the fourth car that we've purchased from New Motors in Erie. We keep coming back for several reasons. First, they respond quickly to email inquiries. This is an area where we've found other dealerships fall down. Second, once we were at the dealership we found their sales person, Carol Bianchi, to be friendly, helpful, and not pushy. She listened carefully to what we wanted and did her best to find exactly that. She didn't try to talk us into something other than what we were looking for. We were up front about what we were looking for in a deal and found them easy to deal with. She had to search for the color car we wanted and had located it within a very few days. They were willing to make sure the car had all the features of the one we had test driven. Their responsiveness, friendliness, cooperation and overall great customer service are what keep us coming back. Oh - and we have had very good luck with our Subarus as far as durability and lack of service issues.

TopNavy9

28 de mar. de 2011

The salesperson (Seth) made you feel welcome from the moment you entered and it remained that way throughout the entire deal. He was patient and attentive to our needs and wants and did everything he could to ensure the vehicle we purchased was exactly what we wanted at the price we expected.The finance person (Steve) had a great personality and was very easy to deal with. He was efficient in getting everything taken care of in a fast and effective manner.Although this dealership is considerably further from my home (60 miles) than several others, overall they were much more effective at making us feel like "welcome family members" rather than "just another customer" as had the other dealerships we had visited. We drove away convinced that the 60 mile drive was not too far away for us to go to have all our service and maintenance done on this new vehicle. We feel sure that they will take care of us properly and make us feel welcome at all times.There is no doubt I will highly recommend this dealership to anyone who asks and to everyone I meet that is in the market for a vehicle.

fletcher16316

23 de mar. de 2011

Everyone was very friendly and willing to help in any way. Took a test drive and was even offered the vehicle to drive longer that day while shopping. Made a good deal on a new vehicle without too much trouble. I did alot of research on the vehicle I was interested before I arrived. I would recommend New Motors Kia. Thank you!

mantaicd

23 de mar. de 2011

I was completely sold on this dealership because of the excellent experience I had with our sales rep, Andrew. He was stellar. A real cut above the average. I had visited other car dealers previously and had a good opportunity to compare him with what else was out there...in terms of comportment, knowledge, authority, and trustworthiness.

Mbrozell

22 de mar. de 2011

By far, the best car buying experience I,ve ever had. The service set up, looks like it will be the same experience also. Everybody was super friendly and helpful. The best by far. I will highly recommend New Motors to everyone. Thank you Steve for the great experience.

Glens jetta

21 de mar. de 2011

No hassles or pressure like you get at some dealerships. very friendly atmosphere and salesman. Very clean waiting room had snacks and drinks for free plus wireless connectivity for free also. Salesman was great to deal with easy to get ahold of great at keeping In contact with me very attentive.

ddsmith149

16 de mar. de 2011

We first visited the Dealer to browse for fun a few yearsd ago. The sales person was very helpful in showing us the car and did not pressure us to buy. We came in recently looking to buy or lease and the same salesman assisted us.At th esame time, we had entered a query through th einternet and the internet salesperson followed up with emails and phone calls, offering any assistance we needed, including getting cars cleaned off (dead of winter) and ready to go when we came in. Because of her persistence we decided to give New Motors a try. We didn't feel there was much chance of purchasing there, however. We were wrong. They gave us the best service and one of the best deals - we now own a Jetta (lease)

drawde

9 de mar. de 2011

Great experience, friendly, professional sales. Service department seems to be on the ball. Had a minor problem with the car and they fixed it quickly. The sales person sat with me in the car and explained all the controls before I took delivery of the car.

KDMC

7 de mar. de 2011

We were greeted by Sean Madigan. Our first impression was good and it lasted our total visit - from the beginning to the end. He was courteous and knowledgeable of the VW vehicles. He was helpful and assisted us with all of our questions. We purchased a 2011 Jetta TDI on Monday, February 28, 2011 and the paperwork went very smoothly. The Financial Department was also very efficient and helpful. We were escorted by Sean and all went very quickly. Unfortunately, we left with only one (1) key and the second key had to be ordered. We are hoping to receive by the end of this week! Looking forward to many miles on our new Jetta TDI and a very good relationship with our new dealership "NEW MOTORS"! P.S. We are unable to rate the QUALITY OF WORK above as of yet since we only purchased the vehicle one week ago today!

ejpriestes

28 de feb. de 2011

This was our first purchase at this dealership. Phil Glass was wonderful. He was kind, honest, very warm. We met him on Friday evening and came back Saturday morning and left with a new vehicle. We will definitely be regulars at this dealership. We look forward to always working with Phil Glass.

mjenkins

7 de feb. de 2011

This is my third leasing agreement with New Motors. My experience with Allan and Derek has always been above board. The cars performance, service when needed and attention to detail has allowed me to continue my positive relationship with New Motors.

LawrenSteventon

31 de ene. de 2011

I found my slightly used BMW 128i on the internet and had to work remotely with Jim Armbruster and Allen Yingling. My buying experience was excellent and I would recommend New Motors to anyone. In my case, I was importing the car into Canada, and Allen's experience with dealing with the US Border Service was invaluable.

wlmerie

24 de ene. de 2011

Phil listen to me explain what I was looking for and then showed me several vehicles only one of which was being considered by me initially. After comparing all my options I ended up with a vehicle Phil had suggested to me as best meeting my needs. It was not my initial consideration. I am very pleased with my purchase and never felt that I was pressured to make a decision. When I did make my decision, Phil then moved quickly so I did not have to wait long to get the car. He kept me informed as the vehicle was located and it's arrival in Erie. He also told me if any maintenance is required I can call on him to arrange it if I did not want to call the maintenance department directly. I plan to let anyone who is looking for a car from New Motors that they should ask for Phil. I am educated and believe I can spot someone who just answers what they think I want to hear. I purchased the car because I was not treated that way.

emwiggy

19 de ene. de 2011

I came to New Motors just to look, as I had been having trouble with the car I currently owned. I honestly had no intentions of leaving the dealership with a new car, but that's the way it went! Andrew was my salesman and I would work with him again without hesitation. He was very informative and made sure I knew everything there was to know, without being pushy. New Motors gave me a price I couldn't refuse, and I left that day with a new Kia Forte EX. I've only had the vehicle for 5 days, but so far, everything about it is great. I will definitely be heading back to New Motors when the time comes again for a new car. I would recommend this dealership to all my friends and family!

myzoobags

10 de ene. de 2011

Outstanding Service and Excellent Staff!! I would highly recommend them to anyone looking for a NEW or Pre-Owned purchase! I could not have asked for a better experience in all departments. They made the buying process fun and simple and were willing to listen to my needs and wants. Thank you New Motors!CLM- NY

hassonsix

7 de ene. de 2011

I would recommend New Motors because they were very professional, knowledgeable, helpful and attentive to the features we were looking for in a new vehicle. We were very satisfied with the purchase of our new KIA Sorento from New Motors in Erie, PA. Seth Murphy was a pleasure to work with.

polliann2009

5 de ene. de 2011

Everyone was very friendly, introduced themselves to my wife and I. Let us go for test drive. Found us a car at another dealership in the color we liked. Helped us with financial borrowing. Very satisfied!!!! My daughter was also interested in a car and they help[ed with pricing her trade-in.

web2

4 de ene. de 2011

My experience with New Motors has always been positive. I like doing business with this dealership because I have never felt pressured in anyway. We were pleased with the 2010 Outback that we bought in April of 2010 so we decided to take a look at the Lagacy. Phil showed us a Lagacy that was on the lot and the price was right.

jle1982

8 de dic. de 2010

Staff was very helpful, and quickly found the vehicle we wanted within a week. Plus, the vehicle had a few options that we hadn't ordered, yet we were not charged for those options. Their price was lower that all others we researched, and there was no haggling back and forth. Our salesman was genuinely concerned regarding our satisfaction in every aspect.

sherman2021

29 de nov. de 2010

Seth and the entire Kia Team were great to work with from start to finish. The Kia Sorento we purchased was exactly what my wife had in mind. They found us a great interest rate and made a good offer on our trade-in. I will recommend this to all of my friends. I hope never to need much service, but when I do, I have faith that New Motors and its staff will do a wonderful job!

lkreeck

29 de nov. de 2010

I contacted the dealership via email and had no one with whom I was working when I entered the dealership. Shane immediately approached me and told me that I would be meeting with him. We had an informational visit about a Subaru Outback; he showed me the car and all of its new features in the 2011 model; and then we took the car for a test drive. He and I discussed pricing before I left. I returned after having consulted my husband; we knew we wanted a particular car on the lot. Shane and I arrived at a price (based in part on a trade) that was hard to turn down, and I bought the car. I appreciated the fact that Shane was not pushy but was totally informative.

barcamkd33

19 de nov. de 2010

I bought my car from New Motors and was treated great by the sales staff.The problems began about 3 months later when I took it in for the first oil change. VW service department was trying to sell me things I didnt need and I felt a bit disrespected at the time.I decided that maybe that was an one time thing. But it was not. I took the car in for service again, and because of a bad coil my engine light was on. I was told that the rapair was going to be $1700 and only $800 of it was covered by the waranty. Told the guy to only do the repairs covered by the warranty. He was so unprofessional trying to tell me that if I didnt "fix" the other recomended things, my car will break down again.I took the car to a local mechanic and was told that there was absolutley nothing else wrong with the car. I have been driving it for 30 000 miles after that and no problems at all.VW Service department at New Motors is so overpriced and a rip off. If you dont kn ow anything about cars they will rip you off.

Al Ames

18 de nov. de 2010

I found my experience working with Phil Glass to be very positive. He was knowledgeable about the Subaru line of vehicles and I appreciated his suggestion that I consider the new Outback. The information that he provided and my test drive convinced me that the 2011 Outback was well-suited to my needs. I am pleased with the car and will recommend Phil to others.Al Ames

Pati1968

5 de nov. de 2010

Seth explained the differences between the cars we were interested in and showed us all the options the cars had to offer. He was very polite and worked with us to give us a great deal! I will recommend Seth and New Motors to everyone. It was a great shopping experience and I LOVE my new Kia Forte!!

work2much

4 de nov. de 2010

Went to buy a new Subaru Outback. Phil was a pleasure to deal with. He knew the product well and was not overbearing. They agreed to our price without a lot of annoying nickle and dime haggeling and were not pushy on the extra packages. They also offered fair value for our trade. It was as painless as a new car purchase can be.

georgianna harrington

3 de nov. de 2010

Purchasing my new Outback from New Motors was one of the most enjoyable car buying experience I have ever had. It was so nice to deal with another female. Carol Bianchi was so helpful and answered all of my questions, offered suggestions, and even made sure that I was comfortable with my decisions. I also appreciated the fact that she took the time to introduce me to the Service Manager and staff. I know I will be very comfortable dealing with everyone in the future..

bgerardi

2 de nov. de 2010

We found our experience at New Motors was very positive. This being our second purchase of a BMW here we were well informed by Steve of the new qualities and performances to expect from our 2011 BMW. So far we have had 2 follow-up communications from New Motors which pleases us a lot. All is good and we are very happy with our new BMW and I know I can count on further help if needed from this dealership.

beatles1726

21 de oct. de 2010

This is my 3rd vehicle purchase from New Motors and it was very easy! Allen ran the sale smoothly. We were in and out with our new car in a very timely manner with no haggling. The service department also keeps me coming back. I was hesitant to come back after purchasing my Passat in 2005 because of the service department, but something had changed dramatically by the time I bought my first Touareg and I have absolutely no complaints!

Gloria J

18 de oct. de 2010

We pruchased a 2010 Jetta TDI. I have only had it a week and am very pleased with everything about the car. The dealership was a great experience. We were treated very well. Everyone was so friendly and willing to help us. I live 50 miles away but am looking forward to coming in for my check ups, etc. I would highly recommend your dealership.

psu1989

6 de oct. de 2010

Steve Quinn offered a great deal and was very accommodating. I was able to get the model and color I wanted and was provided a loaner car while I waited for the car to be delivered from another dealer. The showroom and waiting areas were impeccable. My only disappointment is that I live out of state and will not be using your site for regular service. I will be shopping for my next car at New Motors.

tunes10

29 de sep. de 2010

We had a few phone conversations with Mindy about trading our 06 outback in. On the day we went to trade we met Phil Glass. He was great, he answered all our questions, we did some dealing and before long we were driving away in our 2011 outback.He set up an appointment to have things installed in our car ,this was done quickly and at our convenience. Thanks Phil i love my new car

wwaldo

27 de sep. de 2010

Excellent buying experience. Everyone we dealt with was very knowledgable and helpful. I would deffintely recommend this dealership to other people. We know numerous other people that have purchased a vehicle from New Motors and everyone of them has said the same thing. Also, the paperwork portion was very quick which is a big plus for us.

team-schroeck

23 de sep. de 2010

Phil was extremely informative about the forester when we came to the lot "window shopping". He sold us on the quality and safety of the vehicle over the competitors. I was pleasantly surprised to deal with a salesman that was able to sell without being pushy. We would recommend New Motors to friends and family and tell them to ask for Phil Glass!

mysnert

20 de sep. de 2010

Scott was very nice and told me about the Suburus. I owned one in the late 70's and I wanted to own one again. He apologized when I came to get my car as they were so busy but I understood. The only thing I was disapointed in was that the tape under the gas pedal was not removed and no information was written on the tags on the inside windows. I would come back and get another car in a heartbeat.

SolTraverso

19 de sep. de 2010

Carol Biachi was very helpful and kind during the whole process from the moment I thought of changing my car, up to the moment I drive out in a new Subaru Outback 2011. I felt very comfortable with her, and as a woman, I congratulate New Motors for having women in the sales department. I will go back to Carol in 3 or 4 years. I have already recommended her to friends and colleagues.

SolTraverso

13 de sep. de 2010

This is my second car with New Motors. Carol has been very helpful in many ways... she had been keeping me informed for months on the different options I had if I wanted to change my car. I drove different cars and I decided for the Outback. I will look for Carol whenever I decide to change this car, and i will recommend her to any of my friends and colleagues.

jimryan828

8 de sep. de 2010

I have purchased vehicles from New Motors for the past 12 years. The most recent purchase was my fourth BMW. We also purchased a VW for my daughter when she graduated from college in 2005. Service, sales, personality are all present at New Motors. I heartily recommend them.

Bill Holter

8 de sep. de 2010

I was hesitant to buy a car at this dealership for fear that I would not get a fair deal. To my surprise, the salesman was straight forward, experienced, and from the area. I was looking for a low mileage car (BMW) with my trade-in. Quickly, I looked at a 750 IL. Discussing that it was too large for me, Steve told me of a 745i with low mileage that was to be a trade-in within the week. It was what I was looking for regarding low mileage and in good shape. I was even able to speak with the previous owner. I asked to have my New Motors Resident Mechanic to take a look at it for his opinion - which he did. With his OK, I knew it was the car for me. I took it on a road trip to New York just after purchase, and I am thrilled with the purchase. It was a "Fair" deal and does fit my needs. Congratulations to Steve and Dennis (can't leave out my service manager Mark) who thrilled me with their communication throughout this transaction. I did think of going to the BMW store in Mentor (prior to meeting with Steve)as well - but given that NEW MOTORS continues with this type of relationship with me, this thought will be erased by me forever. All I was looking for was a fair deal, and the NEW MOTORS TEAM far exceeded my expectations. Thanks guys!! I do appreciate it. Larry, thanks for putting together such a great team. Bill Holter

glockdaone

24 de ago. de 2010

My wife and I were looking to trade 04 Accord thought we wanted a Honda CRV looked at one test drove it, quality was poor at best compared to the Volkswagon Tiguan. Sean our salesman was excellent very helpful! We were not pressured into a sale we took a few days to think about it look at the Toyota the next day. I would recomend New Motors to everyone they are very profesional and I repeat the best part is you feel your not pressured into buying, we walked out after the test ride and were asked if we had any more questions or needed more information to please come back. It was a great experiance at New Motors and Sean our salesman made it that way.Frank

ccbg

24 de ago. de 2010

I was extremely happy with Scott as a salesperson and am happy with the vehicle that I purchased. I did not have the opportunity to meet the sales manager but felt as if he was pushing me into taking home the vehicle before I was ready. I am also in sales and understand the concept of having the customer appreciate ownership but after a customer says "NO" several times the subject should be dropped--I was very close to walking out and purchasing elsewhere. I was a bit disappointed at the detailing of the vehicle upon delivery. The windows on the inside were very smeared and dirty and overspray from shining the tires was all over the car. I also discovered after purchase that vehicle was due for an oil change. Overall, as I said before, I am happy with the vehicle, the customer service on the other hand could use some work.I would recommend Scott Hodges to a friend, however I would advise them of the sales tactics that this company uses. Again, I do not feel that Scott was being pushy, I feel that he was being driven by his sales manager. Scott was extremely professional, he listened to my needs and concerns and took a lot of time educating me on the differences between the Subaru models and discussed at length the features and benefits of each.

dtwom

26 de jul. de 2010

Waited on immediately by friendly salesman. Salesman was very knowledgable about vehicle. No pressure or salesman's "spin." Final price lower than my expected, researched price. The quickest transaction time I've ever experienced (paperwork, wait time, etc.). Location convenient, very nicely appointed, clean, modern and cared for. Large selection of model I was interested in. Salesman listened to me to understand what I wanted rather than trying to convince me of his point of view. Finance was easy - they found a better interest rate than I found myself (and I'm a CFO with more than a few contacts). Offered dealer installed options (window coating, longer warranty) with a thorough explanation of benefits but did not oversell. Salesman took time to go over the vehicle to acquaint me with it's operation. Full tank of gas (a little thing but one that adds to customer satisfaction). After sale follow-up by email and phone, continuing with the customer satisfaction theme. I normally despise the whole car-buying experience. However, this purchase was not only painless, it was, by far, the most pleasant experience I've had purchasing a new car in over 35 years of car ownership.

jtwoz2

24 de jul. de 2010

I have bought 3 cars from New Motors and have had a great experiance every time. Fast, Friendly and great service. Service has always called me back to make sure work was performed and performed RIGHT the first time. Why go any where else. They get it done!

darkargentofan

13 de jul. de 2010

I had a great experience with New Motors. I had been to six other car dealerships that day and was ready to throw in the towel when it came to looking for a newer used car. I decided to give New Motors a try. Steve was such a great sales person! He listened to what I was looking for in a car and really helped to meet my demands. I feel that even if I were to buy a $100,000 vehicle or a $5,000 vehicle, Steve would have treated me with the same respect. I had a wonderful experience at New Motors and have spread the word about how great their sales associates are to the potential customers.

cschlaufman

6 de jul. de 2010

As a previous Subaru owner I have always been happy with the service I have received at New Motors. The sales person I dealt with on this current purchase was extremelyknowledgeable, friendly , and helpful. I would recommend New Motors to all my freinds.

ELGAC

1 de jul. de 2010

We took our time in deciding exactly what features we wanted in our Sorento and during that time Andrew was very helpful in answering all of our questions without being pushy. When we finally decided on the vehicle we wanted Andrew and the dealership went out of their way to find the exact vehicle we were looking for. They found the vehicle in the Chicago area and went to significant extra expense to pick it up so that we would have the vehicle we wanted. It is refreshing to work with a dealership that is concerned about its customers.

j fike

29 de jun. de 2010

I have rated the overall experience as great because of the way we were treated by everyone at the dealership. I didn't initially notice due to my excitement in taking delivery of the 328xi, but the detailing of this vehicle was not great, leaving dirt/stains on the headliner and sunvisor, dirt in the the door handles and a film on the carpeting under the floor mats.

ronaldleemhuis

28 de jun. de 2010

I went into the dealership with a good idea of what I wanted. The salesperson made things easy for me. I was able to make the deal during an extended lunch break and pick up the car after work. No hassles at all.I was able to get specific answers to my questions, and the sales person was very patient with me as I struggled with the six-speed manual transmission on a test drive.

Kathleen W. Jones

23 de jun. de 2010

I've been dealing with New Motors in Erie, Pennsylvania since 2005 when I bought my 2004 PASSAT from another dealership and was having the normal maintenance checks. All of the employees I have dealt with since then were very kind, helpful and knowledgeable. I really wasn't thinking about get a new car at first; I thought I would just get a used one like I have in the past. After my husband and I saw and drove the 2010 VW JETTA TDI with all of the wonderful attachments and the tax credit for next year; how could we pass up the chance of a lifetime in getting a new JETTA. Actually the last time my husband and I bought a BRAND new vehicle was, believe it or not, the year 1971. Allen, Bret and Derrick from NEW MOTORS were the best. When I drove my new car into work on Monday I was showing several friends and they were so impressed, that they are thinking about going up and checking the new VWs out too. My husband and I are very pleased. Kathleen W. Jones

DebDabrowski

7 de jun. de 2010

This was the most pleasant experience I have ever had buying a vehicle. From the knowledgeable and friendly salesman, Phil Glass to the detailer Antonio who takes extra pride in making sure my Sportage was perfect in everyway before I drove it away. Steve Dillon made the paperwork a breeze, and I even had a pleasant conversation with the owner Mr New. The tone of a business really does start at the top and Mr New has quality people working for him. I would definitely recommend New Motors to everyone I know.

darg45

5 de jun. de 2010

When my husband and I went to New Motors with the intention of just looking and the Kia Sorento and by our surprise we purchased it that day. Our sales Rep. Jeff Waid was the nicest sales person I have dealt with in a long time. He was understanding to our needs and did not try to push us into anything we didn't want. I would recommend New Motors to everyone!!!!!!! Great place and people to deal with.

dannyb1344

4 de jun. de 2010

This dealership was great. I went there for my first car, as I just graduated college and am working in Pittsburgh now. The sales team was very good, giving me advice and all the ins and outs of the 2010 Kia Forte EX I leased. It is a great car and I am glad that I decided to go with New Motors over anyone else. Everyone I have talked with has said the same thing, and so I could not resist. The salesman was very friendly, helpful, and overall knowledgeable. He really made the leasing experience better than what I had expected, especially with this being my first car. I am very excited, and I look forward to more cars to come from New Motors!

Mikewit64

17 de may. de 2010

These people sold me a new car with the KISS system Keep It Short & Simple Explaining things without the clutter ! Got to the point and made it quick and easy to understand ! In 20 years when I need a new car I will Return ! Price got a low score because they ALL cost to damn much to start! The shortage on the outbacks I think has driven the price higher yet ... If I had a nickel for every thing I thought ,, Well I would have a nickel maybe ?

tomcha

4 de may. de 2010

This was our first visit and subsequent purchase from New Motors. We found the experience to be a very pleasant one. We were very interested in the 2011 Kia Sorento and stopped to look at the current inventory on display in the lot. We were greeted by Jason Green within a few minutes of arrival as we were browsing the lot. We told him we were interested in the Sorento and he began by showing us a nicely equipped unit and offered us the opportunity to take it for a drive. He showed and discribed the many features of the vehicle and knowledgeably answered all questions asked. He offered to locate one for us in the color of choice and equipped to our preference. He discribed the various methods of financing available. We made the required deposit and Jason told us he would let us know as soon as he located a vehicle matching our preferences. Within a week we decided we would prefer to just order one direct as opposed to waiting on one being located. We were told it would be in on or around April 15. It arrived at the dealership on Monday 4/19 and we arranged to take delivery on Saturday 4/24 as I was out of town on business the early part of the week. The delivery experience was also vey pleasant.We were contacted by Jason as a follow-up to taking delivery, and again he told us to feel free to contact him if we needed anything or ever had a question.

HNadworny

4 de may. de 2010

We have been shopping for a small SUV for sevral months. With Carol Bianchi's help, we were able to find the features we wanted and needed, both for safety and comfort, and at a very reasonable price and with excellent financing. We are very pleased with our purchase.

fmainzer

28 de abr. de 2010

I have purchased new cars from Carol Bianchi, New Motors Sales Representative, over a number of decades. This is the third Subaru for our family; my wife is currently driving her second one. We have found New Motors to be friendly, professional, and reliable, with a reasonable price scale. Larry New's availability to answer questions and when a problem arises is an exception in the industry.

Rick Porris

27 de abr. de 2010

I purchased a 2011 Sorento last week. It is the 5th car I got from New Motors. I still have my first, a 1996 BMW Z3.I grew up in the automobile business and have been in dealerships all over the country. The service and staff at New Motors are among the best I have ever seen.I appreciate the fact that Larry New is available. He takes an interest. This is a rare exception among dealers.I am happy to say that two family members and two friends purchased new cars from New Motors based on my satifaction.

kimdf

20 de abr. de 2010

We love our new Kia Sorento. Andrew did an excellent job explaining all the "bells and whistles" to us. Everyone there took the time to walk us through the process. They even searched for the vehicle we wanted at other dealers and brought it up from out of town. My husband went back with some questions a few days later. All his questions were answered.

nan67

19 de abr. de 2010

wonderful people got a great subaru forster and they did everthing to make it easy.the people were easy to wook with and most helpful in showing how everthing worked on the suv never had any other sale person show me how everthing worked,andcalled to see if we need any more help. never had that befor now. thank you nancy v.

jmlehman

8 de abr. de 2010

Everything was great. Would definitely recommend to others. I like my new Forester. It appears to be a very safe vehicle. Should be great with the winters we have in this area of the country. I am very satisfied so far. Only time will tell!!!!!!!!!!!

vinet4172

6 de abr. de 2010

The folks at New Motors were incredibly friendly and made me feel at ease. One of the best things was that I knew my business was valuable but I was not pressured into buying a new car. I was also please with the warranties offered by Kia as well as the free inspections for life that I will be able to take advantage of.

jamez123

31 de mar. de 2010

New Motors is a great dealership to work with when I purchased my new Subaru Forester. My salesperson, Carol Bianchi, has a passion for what she does. No games or pressure, just a very comfortable buying experience. I would recommend anyone to talk to Carol when its time for their next car purchase. In fact, I already have.

Sue Kilmartin

22 de mar. de 2010

I'd like to thank New Motors in Erie for their wonderful and attentive help.Buying a new car is very stessful yet exciting. New Motors made it easier to lessen the stress but to keep the excitment. We Love our Subaru Forester. We intend to keep New Motors a part of the family.

tojobo

15 de mar. de 2010

I leased an Outback strictly on the presentation of Carol Bianchi, one of your fine salespersons at New Motors. She was superb during the test drive and effectively prodded me into appreciating the strengths of the vehicle. Handling, comfort, smoothness, feel of the road, gas mileage, snow handling,... etc. Not to mention Carol's very pleasant personality. By the time we returned, I was sold.My experience since leasing the Outback? Having a bit of spinal stenosis, in the past, on longer trips I would hobble around for a while after getting out of the car until my back would stretch out. Recently, I've taken several trips to Cleveland Clinic and was quite surprised that I got out of the Outback and walked like a champ,... thanks to the heated lumber seats and a great ride. What a pleasure it was.I'm totally satisfied with my decision to lease the Subaru Outback. It's a very impressive vehicle.And if I don't miss my guess, New Motors will get some additional business from my lease. My son Bob and I owned Car Care II, a car wash and detail shop on west 8th Street. My Outback is black, but because of our business, it will always look clean, shiny and great. I park it right out front where all of customers can see it (400-500 per day). You wouldn't believe the number of good comments I receive on the vehicle. I express my complete satisfaction with the Outback to our customers and a number of them have expressed on interest in pursuing one for themselves. I give each of them Carol Bianchi's name and endorse her professional presentation.As a matter of fact, if I could have a supply of Carol's business cards, I would be more than happy to hand them out to any of our interested customers.Lastly, thank you, Carol, for your efforts in leasing me the Outback. I couldn't be happier. The Ford Escape that I had leased previously, doesn't even begin to hold a candle to the Subaru Outback. Job well done!

jfwcsa

9 de mar. de 2010

We are very happy with the purchase of our 2011 Sorento. The dealer had to search for weeks to find the color and interior we wanted. The entire staff at New Motors did a great job and I will be sending more family and friends to this dealership. Larry New, Jim Valone and Ron Ellis did an excellent job and provided great service.

mknaus

22 de ene. de 2010

Andrew was very attentive, informative, understanding and stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2011 Sorento to come in. The finance person, Mr Vollant was very informative in helping evaluate additional options available to us.

mpaff

5 de ene. de 2010

We had a wonderful experience at this dealership. My husband I were looking to trade in my Honda Accord for a four wheel drive vehicle with more ground clearance, and we got a Subaru Forester, which we really love. The salesman we worked with, Phil Glass, was exceptionally good at helping us decide on this vehicle and he answered any and all qeustions we had. I would recommend this dealership, and Subaru vehicles, to anyone looking for a new car.

burntsweater

28 de dic. de 2009

I hated the idea of having to buy a new car. But with a new family to transport safely, I was left with little options. The management and sales team at New Motors made my experience as painless as possible. Coach Phillip Glass (salesman) exuded professionalism, patience and class. He was a gentleman throughout the entire process. His diligence and effort is not only noted, but it was also much appreciated. I knew that I would walk (rather drive) away from this process with a new vehicle, but I did not imagine I would also gain a friend. I would highly recommend New Motors to any of my family and friends and will definitely be a returning costumer in the future.

grouseman

28 de dic. de 2009

We've purchased and leased vehicles from New Motors in the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service department to very good. More than that the service department has treated us very well. In recently leasing a new car for my wife, the freindliness of the service department was an important factor in my leasing the car from New Motors. The previous salesman we worked with we liked very much, as he assisted us in taking European delivery of our 5 Series. He since retired, and the new salesman we worked with we found very knowledgeable and pleasant to work with. The dealership let us know that they were eager for our business (which we appreciated), but not overly aggressive or pushy in terms of closing the deal. I should also add that I like dealer's website. It contains up to date informaation. I was tracking their new inventory, as I was looking for a blue X5 for my wife. I knew when it came into their inventory and we called the dealer immediately. I would recommend this dealer to my friends, family and business colleagues.

GenBiggs

16 de dic. de 2009

Having not bought a car in 15 years, I was anxious about bickering with a dealer to find the right deal. On the other hand, I had a limited budget, and needed a reliable, AWD vehicle for our challenging winter weather. On our first visit, I asked to simply test drive a car, explained I was test driving cars for a weekend, then coming back to revisit my favorite two. Phil thoroughly explained the car, took us on a long drive, answered all my questions, and then took me at my word - no pressure, just a simple card and hope to see you back soon. He did - two weeks later we revisited, talked through financing and I took home my beautiful new Forester. I found the entire staff to be friendly, knowledgeable and easy to work with. And I love my little SUV.

doris anulies

15 de dic. de 2009

After researching through vehix, and seeing several used subaru foresters in 2 other dealerships, i was convinced by Mindy Moses to give new motors a try.She provided 3 vehicles on line for me to see.When i arrived these vehicles were not there to be seen!Ron Ellis assumed the task of telling me this discouraging news....along with a cup of coffee.We did make a deal for the car,at the price i wanted,and Ron drove the car [ one hr.ride ] to my home ! Now that is what i call service !

JRD814

12 de ene. de 2009

Excellent Internet Sales Team!!! Awesome Sales Staff!!! Great Service Department!!! Friendliness of Staff is Outstanding!!! Customer Service A++ Quality Work at an Exceptional Price!!! Very Competitive Pricing with competition!!! A++++ Dealer would definitley do business with again, and would Highly Recommend!!!